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Acer MMP3400 User's Manual
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1. U10 LIC Er oo oo U5 gt 52 annm Cir Qoam 0000000 prt 10 OD a HH U6 SDRAMNT5SV8M16FS 6Kk composite video audio L R 7 017 Chapter 4 27 Rear I O Connectors Composite Jack Audio R L USBA Type SPDIF Component Jack Min 4 DC Jack iUSB LIN i 101 mm IR Board Placement UUUUUUU Cl C IR receiver LI 28 Chapter 4 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Studio MMP3400 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it p
2. 16 IR Board Reassembly 17 Fan Module Reassembly 18 Hard Drive Reassembly 20 Base Reassembly 21 Outer Casing Reassembly 22 Chapter 3 Troubleshooting 25 ue ea Rueda rd qux ce dd aie dco 25 No sound or poor sound quality 25 No picture or poor picture quality 25 Not recognised by computer 25 The remote control does not work well 25 Subtitles are not displayed when watching a DivX movie 25 NO SPDIF adio OUT 25 Sane di E EG OCC Ae tura e dee ros d 25 How to upgrade firmware 26 Maim BOG LAVOE 29 9 ADE wet vnd ed a 29 Chapter 4 Connector Locations and Board Layout 29 Rear TOC ODHeClOLS a a nr era 30 IR Board Placement eso rece got scat a spp aod ru 30 Chapter 5 FRU Field Replaceable Unit List 31 Index 35 VII VIII System Specifications Features Below is a brief summary of the Studio MMP3400 s feature Main Chip ESS ES6461 Main Memory 16MB SDRAM 8Mx16 x1pcs Serial Flash 2MB SPI Flash Ste
3. NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it Removing the Fan Module See Removing the Outer Casing on page 8 See Removing the Base on page 9 See Removing the Hard Drive on page 10 ee Disconnect the fan cable from CN4 on the main board Chapter 2 11 12 5 6 Remove the three screws securing the module to the housing Remove the fan module from the housing Chapter 2 Removing the IR Board 1 See Removing the Outer Casing on page 8 2 See Removing the Base on page 9 3 See Removing the Hard Drive on page 10 4 See Removing the Fan Module on page 11 5 Disconnect the IR cable from the IR board connector 6 T Remove the LED bracket Chapter 2 13 8 Remove the one screw C securing the IR board to the housing 9 Remove the IR board from the housing Removing the Main Board See Removing the Outer Casing on page 8 See Removing the Base on page 9 See Removing the Hard Drive on page 10 See Removing the Fan Module on page 11 See Removing the IR Board on page 13 225 NUS ES Remove the four screws securing the main board to the housing 14 Chapter 2 7 Remove the one screw D near the HDMI connector 8 Carefully lift up and remove the main board from the housing A Note Circuit board gt 10 cm has been highlighted with t
4. 5 20 Chapter 2 6 the metal shielding to the hard drive Base Reassembly See Main Board Reassembly on page 16 See IR Board Reassembly on page 17 See Fan Module Reassembly on page 18 See Hard Drive Reassembly on page 20 AS Ee Kc m Replace the housing into the base until the latches clicks into place SAN 1 5 sum Chapter 2 6 Secure the housing with the one screw B Gm Outer Casing Reassembly See Main Board Reassembly on page 16 See IR Board Reassembly on page 17 See Fan Module Reassembly on page 18 See Hard Drive Reassembly on page 20 See Base Reassembly on page 21 nS ou I x Carefully slide down the outer casing into the housing until the latches clicks into place 22 Chapter 2 T 8 Secure the outer casing to the housing with the two screws A 192 Replace the rubber foot to cover one of the screw Chapter 2 23 24 Chapter 2 Troubleshooting This is a list of possible situations that may arise during the use of your Studio MMP3400 and it gives easy answers and solutions to these questions No display on Make sure the Studio is plugged in and turned on Check whether the TV is powered on and the TV video is in AV mode Make sure that the AV cable is correctly connected to the Studio Please press the OUTPUT button to switch the Studio display mode Make sure the us
5. Studio MMP3400 Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw a bs nd NIIT 0000 PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Studio MMP3400 service guide Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a register
6. e activity Off Standby High Definition Video Out This connector provides a high definition video signal The YPbPr cable must be connected to this port Out This connector provides video and analogue audio signals The provided cable includes S Video Composite video and stereo audio outputs e This interface is used to transfer compressed digital audio and carry the signal between the output in your system to a home theater system designed for Dolby Digital DTS surround sound or used to inter connect commercial audio equipment HDMI This connector provides a high definition audio and video signal The HDMI cable must be connected to this port and outputs to a monitor or HDTV with HDMI input port USBhot host To connect a USB TeconetaUSBkey nn F ME port Whe the is connected to a computer this port is used to transfer files via a USB cable 8 Powercomecor The AC adapter must be connected to this port Chapter 1 Removet Control ln Shera pockord bell Display the main menu Go to the Video screeen Go to the Photo screen Go up down left right Left arrow go up one directory Go back forward 12 seconds during Go to previous next playback image Move up down left right in zoom mode Stop playback Stop slideshow FAST REWIND Reverse play 10 OUTPUT Toggle video out format You can switch between the individual video outputs pressing this button The vide
7. ed trademark of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on Screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for wha
8. er s TV Monitor supports PAL SOMHz No sound or poor sound quality Make sure that the audio cable is correctly connected to the Studio Check whether the Studio is in mute mode and or volume decreased to minimum No picture or poor picture quality Make sure that the video cable is correctly connected to the Studio Make sure that the video mode is set correctly Not recognised by computer Check whether the USB cable is correctly connected to the machine make sure that the Studio is attached correctly Check that the AC adapter is plugged in and connected correctly Check whether the Studio is on The remote control does not work well Check whether the battery is inserted correctly and whether or not the battery is out of power The distance between the Studio and control should not be too far Subtitles are not displayed when watching a DivX movie The Studio can read srt sub and smi subtitle files Other subtitle files will not be displayed The subtitle file must have the same name and be in the same directory as the movie file l e movie avi and movie srt The subtitle file must be in Unicode format To check this open the sub or srt file with notepad select Save As and choose the Unicode option from the encoding combo box No SPDIF audio out Check the SETTINGS gt AUDIO OUTPUT is set SPDIF SAW or SPDIF PCM Chapter 3 25 How to upgrade firmware 1 Put the firmware into the USB flash d
9. h when putting back the components Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface Chapter 2 7 Disassembly Process This section guide you on how to disassemble the Studio MMP3400 when you need to perform system service of to replace a replaceable parts The list below are the list of screws used in the Studio MMP3400 Main Screw List 4 5kgf cm 86 SA330 8R0 Removing the Outer Casing 1 Remove the rubber foot near the front of the system 2 Remove the screws A from where the rubber foot was and at the back of the system 8 Chapter 2 3 Carefully release the latches and carefully lift up the outer casing Removing Base 1 See Removing the Outer Casing on page 8 2 Remove the one screw B securing the base to the housing guum Chapter 2 3 Release the latches and carefully lift up the housing Lo Removing the Hard Drive 1 See Removing the Outer Casing on page 8 2 See Removing the Base on page 9 3 Carefully slide out the metal shielding 4 Remove the three screws B securing the hard drive to the housing 10 Chapter 2 5 Slide out the hard drive and remove it from the housing
10. he yellow rectangle as above image shows Please detach the Circuit boards and follow local regulations for disposal 9 Disconnect the IR cable from the main board Chapter 2 15 Reassembly Process This section guide you on how to reassemble the Studio MMP3400 after maintenance and troubleshooting Main Board Reassembly 1 the IR cable into the main board 16 Chapter 2 4 main board and secure it to the housing with the four screws IR Board Reassembly 1 See Main Board Reassembly on page 16 2 the IR board and secure it to housing with the one screw Chapter 2 17 3 the LED bracket and secure it to the housing with the one screw 4 the IR cable into the IR board connector CN1 Fan Module Reassembly 1 See Main Board Reassembly on page 16 2 See IR Board Reassembly on page 17 18 Chapter 2 3 the fan module and secure it to the housing with the three screws 4 the fan module cable to the connector CN4 on the main board Chapter 2 19 Hard Drive Reassembly 1 See Main Board Reassembly on page 16 2 See IR Board Reassembly on page 17 3 See Module Reassembly on page 18 4 Slide the hard drive until the connector on the hard drive is securely connected to the SATA connector on the main board
11. o output selected at any time will be shown on the screen If you cannot see the correct image on TV or VGA screen press this button until the image appears Go to the USB device that is connected to the USB port on your Studio Chapter 1 5 12 AUDIO EQ Switch audio track Adjust the music Adjust the music during playback playback effect playback effect during music slideshow Displays file information e g size format etc during playback Displays image preview BACK Return to the main during playback during playback menu Return to the previous menu Power On Off Go to the Settings screen Go to the Music screen smsow Pavaliesasa sideshow 5 Fast forward Zoom in out 2x 4x 8x REPEAT Repeat playback Repeat One Repeat All Repeat slideshow Shuffle None MUTE Mute the sound Mute sound during slideshow Chapter 1 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble and reassemble the Studio MMP3400 for maintenance and troubleshooting Disassembly Reassembly Requirements To disassemble or reassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Philips screwdriver may require different size Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatc
12. reo Audio DAC ES64641 build in Build in 3 5 SATA HDD USB Bridge Genesys GL830 HDMI TX ESS ES7109 Dimension L x H x W 218 mm x 151 mm x 55 mm Weight 1388g 2 TB HDD 1058g 500 GB HDD Accessories 400g NOTE Weight may vary depending on the HDD installed interface Rear Side USB 2 0 Host Port x 1 A Type Phone Jack For Component Y PB PR x 1 Phone Jack For Composite CVBS Audio R Audio L x 1 HDMI Port x 1 S PDIF Digital Audio Out x1 DC Power Input Jack x 1 Mini USB Device Port x 1 Front Side Other Chapter 1 38KHz IR receiver x 1 Power on status HDD access LED x 1 PSU AC Wall Wart DC 12V 2A Mani board PCB Size 115mm x 90mm 4L Front board PCB Size 30mm x 5mm 2L MPEG 1 MPEG 2 XViD AVI decoding Video Decoding resolution is up to 480p video output 480p and scaling up to 1080P The product provides the following distinctive operation modes Music playback Photo rendering and slide show with effects and with music in the background Video viewing System setup USB 2 0 HOST port x 1 and Mini USB Device port x1 in Rear I O Video output support Component video up to 1080i CVBS PAL system HDMI 480p up scaling to 1080P Audio output support Stereo audio out SPDIF audio out Dolby certification Chapter 1 Studio MMP3400 System Block Diagram Chapter 1 Your Studio MMP3400 tour Appearance OQO OOO Connection Red On Flashing Hard driv
13. rive and plug this USB flash drive into MMP3400 2 Power on MMP3400 and go to SETTINGS menu SETTINGS 26 Chapter 3 3 Inthe SETTINGS menu select PREFERENCES and use navigation key to highlight Firmware Upgrade Then press RIGHT key to highlight UPGRADE and press ENTER SETTINGS OSD Language Subtitle Language Default Audio Firmware Version Firmware Upgrade gi UPGRADE Upgrade Firmware 4 System will pop out a confirmation message Press LETF key to highlight YES in red and then press ENTER SETTINGS OSD Language Subtitle Language Firmware Upgrade Current Version Do you want to replace with this one Upgrade Firmware Chapter 3 27 5 System will start to update the firmware After the system completes the upgrade it will power on automatically ERASING BLOCK 5 parading Press POWER key remote control to power system After the system is boot up go to SETTINGS gt PREFERENCES Use the navigation key to highlight Default Press RIGHT key to highlight RESET and then press ENTER key to process factory reset This completes firmware upgrade SETTINGS ici OSD Language Subtitle Language Default Audio Qui Firmware Version Firmware Upgrade Load factory settings 28 Chapter 3 Connector Locations and Board Layout Main Board Layout
14. roperly or follow the rules set by your regional Acer office on how to return it REMOTE CONTROLLER 2T1 32 ADAPTER 24W 12V APD WA 24E12G AMA EU IR BOARD EXTERNAL MINI USB CABLE 600MM AUDIO CABLE 1M PHONE JACK WITH COMPOSITE VEDIO CABLE 1M PHONE JACK WITH COMPONENT Chapter 5 REMOTE CONTROL 2T1 32 ADP 24W 12V WA 24E12G AMA EU PE661L MMP3400 IR BOARD 1 DIP C A MINI USB TO USB CABLE C A PHONE JACK WITH COMPOSITE C A PHONE JACK WITH COMPONENT 50 71901 004 29 30 TOP SHIELD BRACKET LOWER COVER C A HDMI CABLE WITH 1 5M C A P7 C2 1170 HLDR LED MMP3400 ASSY TOP COVER MMP3400 ASSY BOTTOM COVER MMP3400 BRKT TOP SHIELD MMP3400 ASSY LOWER MMP3400 BLOWER MMP3400 FORCECON 23 71901 001 BLOWER MMP3400 SUNON 23 11901 001 Chapter 5 ihi 7 AN EIL Beer AE NN een morstosorsmmmnsra rum pac s 4 HDD 320G 3 5 SEAGATE PHARAOH Mon SATURN ee n a NM OR HOT an SATURN SATA SEAGATE PHARAOH SETA HDD 750GB HGST 3 5 7200RPM SATURN SATA HDT721075SLA360 HDD 750GB HGST HDT721075SLA360 KH 75007 002 MAINBOARD PE661L MMP3400 MB 1 MB T1901 001 MMP3400 FOOT RUBBER RUB FOOT MMP3400 47 1901 001 SCISEYE MAGIS Mus m COARSE SCREW MACH WAFER M2 L5 NI 86 9A552 5R0 96 SCREW FLAT M3 L4 NI SCRW FLAT M3 L4 NI 86 5 534 4 SCREW M2 6X8 SCRW M2 6X8 86 SA33Q 8RO a SCREW WAFER 6 32 1 6 SCREW WAFER 6 32 16 86 9 532 6 Chap
15. ter 5 31 32 Chapter 5 appearance 4 block diagram 3 disassembly process 8 Disassembly Requirements 7 Features field replaceable unit list 29 ir board placement 28 main board layout 27 Main screw list 8 rear connectors 28 reassembly process 16 remote control 5 System Block Diagram 3 System block diagram UMA 3 Troubleshooting 25 view left 5 33 34
16. tever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents Chapter 1 System Specifications 1 EAU NR E RT 1 O Inter TdCb ista cad bei ex D aet E dos 1 Studio MMP3400 System Block 3 Your Studio MMP3400 tour 4 Disassembly Reassembly Requirements 7 Pre disassembly Instructions 7 Chapter2 Machine Disassembly and Replacement 7 DiSassenmbly Process 2 2 42 ernste 8 Removing the Outer Casing 8 Removing ING Basen near ER 9 Removing the Hard Drive 10 Removing Fan Module 11 Removing the IR 13 Removing the Main Board 14 Reassembly Process 16 Main Board
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