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Acer DT85 User's Manual

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1. 1 ETHERNET 10 100 1000MbE High Definition Audio LPCI F Serial Peripheral I F Matrix Storage Technology DO LPC BUS Active Managemnet Technology DO 19 20 21 22 Blue Tooth USB 24 4Port 26 2nd HDD SATA ODD SATA BCM5784 New card 31 KBC WPC773 CardReader Realtek THERMAL EMC2102 Mini Card Kedron a b g n Mini Card Kedron a b g n Launch Buttom 14 MS MS Pro xD www packardbell com Hardware specifications Processor Item Type Processor package Processor core voltage Core logic Controllers Item Core logic VGA Ethernet USB 2 0 Bluetooth Wireless 802 11 Memory card reader Audio codec Specification Intel Core 2 Duo Pentium Dual Core Celeron mobile processor Socket P uFCPGA 1 0375V to 1 3V Intel GM45 ICH9M Intel platform Intel GM45 4 ICH9M N10PGS 1024 N10MGS 512MB Broadcom BCM5784 Intel ICH9M Foxconn Bluetooth BRM 2046 BT2 1 ntel WiFi Link 5100 Foxconn Atheros HB93 Liteon Atheris HB93 Realtek RTS5159 Realtek ALC888S BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Memory Item Memory controller Memory size Number of slots CHAPTER 1 System specifications Specification Phoenix V1 01 3V 16 Mb 8 SOP ACPI 1 0b 2 0 3 0 compliance PCI 2 2 System HDD Password Security Control INT 13H Extenstions P
2. inesse rU o MET 11 Keyboard ss usss u sah LED EE LEE 13 POINTING deviGe u usa es Ps Poe a ea ua 13 Memory card reader 13 Wired LAN D Ue ERE HURTS RO OR 14 Wireless LAN rre Zl yel nee 14 Bluetooth Sie oe Se Sees RS Pano a5 EE a 14 ou ots Ae care dele qr E werd pd er diae p 15 Buttons Indicators Ports 15 luka Su u cn RES RES 15 16 Battery 2 16 AG adapter ose xr ES ESO E PY ERR 16 Power management 17 Notebook product tour 18 Front VIOW uus i Samad e dendo ed 18 Left VieW oe wee kula 19 Right VIEW EU UC dU ED susu 20 Hear View gx r XA ANE RERO 20 cues Ad nce Edd ee 21 Boom VIEW hod eeu bes pa apas xke 23 Keyboard De eee RIA dri de A ipte eod 24 t e o e en red UR RUE E 26 WV CDCR et besos etd essa Er of pnt
3. 1014 536 01 1 LCD BRACKET RIGHT W HINGE LCD BRACKET RIGHT W HINGE LCD BRACKET LEFT W HINGE LCD BRACKET LEFT W HINGE LCD COVER 18 4 IMR BLACK W ANTENNA 2 amp PACKARD BELL LOGO PLATE LCD BEZEL W PACKARD BELL LOGO amp CAMERA HOLE CAMERA 1M CN1014 S36B O 01 1 1 SJM80 LH HINGE R SJM80 SZS HINGE L SJM80 LH HINGE L SJM80 SZS ASSY LCD PNL IMR 1X2 SJM80 PB ASSY LCD BEZEL PB SJM80 57 PCC01 002 33 BCR01 001 33 BCR01 001 33 BCR01 002 33 BCR01 002 60 BCR01 005 60 BCR01 004 www packardbell com MICROPHONE MICROPHONE 23 01 003 SJM80 XINGMENG MICROPHONE MICROPHONE 23 BCR01 003 SJM80 GOERTEK INVERTER BOARD 18 INVERTER 18 19 AYP01 001 DARFON VK 21189 A01 VK 21189 A01 LCD CAMERA CABLE FOR C A LCDSINGLE 50 01 004 SINGLE LAMP LAMP SJM80 HT LCD CAMERA CABLE FOR C A LCDSINGLE 50 01 004 SINGLE LAMP LAMP SJM80 HL MAINBOARD BOARDS MAINBOARD SJM80MV SJM80 MV MB MB BC301 001 INTEL GM45 ICH9M LF 09221 1 W O C DISCRETE PLATFORM D1 W RTC BATTERY amp MODEM BOARD MODEM BOARD LITEON MODEM MDC FX 22500 021 CONEXANT UNIZION LITE CNXT 1 5 3 3V AUS B85247600G RD02 D330 MEMORY SODIMM 1G DDRIII SODIMM 1G KN 1GB03 031 1066MHZ NANYA NT1GC64BH8A1 NT1GC64BH8A1PS BE LF PS BE 64 16 0 07UM KN2GB09004919OF7042200 179 SCREWS Maa 180 SODIMM 1GB DDRIII 1066MHZ MICRON MT8JSF12864HY 1G1D1 SODIMM
4. 67 68 CHAPTER 3 Replacing notebook components 4 Use the non marring plastic scribe to carefully push the optical drive out of the drive bay and then slide the drive out 5 If your new optical drive already has it s own bracket and bezel go to step 10 If you need to use the bracket and bezel from the old optical drive perform steps 6 9 as necessary 6 Remove the screw that secures the optical drive bracket www packardbell com 7 Detach the bracket from the drive 8 Attach the bezel to the new optical drive 9 Attach the bracket to the new optical drive and secure it with the screw removed in step 6 10 Slide the new optical drive into the drive bay and make sure it s properly engaged to the ODD1 connector 11 Secure the new drive to the system board with the screw removed in step 3 12 Replace the bay cover then tighten the cover screws 69 CHAPTER 3 Replacing notebook components Replacing the thermal module Note The thermal module in this sample is for the discrete model For the UMA model the thermal module have four captive screws UMA Thermal Module Tools you need to complete this task SS om Flat blade driver OR Scribe or non marring tool ean Phillips 0 screwdriver To replace the thermal module 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Disconnect the cooling fan cabl
5. Portug LX B610X 00 ENTJ65 644G50Mn C2DT6400 al 3 VHP32BTPT1 N10MGE1512Cck8 2 2G 500 L BT eL 5R C B n2 0 3D GEc 2144 EasyNote taps D120 VGA Chip N10MGE 1 N10MGE 1 N10MGE 1 N10MGE 1 N10MGE 1 N10MGE 1 VRAM 1 512M DDR2 64 16 4 512 DDR2 64 16 512M DDR2 64 16 4 512 DDR2 64 16 512M DDR2 64 16 4 512 DDR2 64 16 4 SO2G 5116 SO2G BII6 SO2G BII6 SO2G BII6 SO2G BII6 SO2G BII6 Memo 2 5020 58116 SO1G 5116 SO1G 5116 5020 BII6 5020 5116 5020 BII6 HDD 1 GB Sock N250GB5 4K S N250GB5 4K S eet ODD NSM8XS NSM8XS NSM8XS NSM8XS NBDCB4 XS NSM8XS Wireless LAN 3rd WiFi 1x2 BGN SP1x2M MW SP1x2M MW SP1x2M MW SP1x2M MW SP1x2M MW Bluetooth BT 2 1 BT 2 0 Battery 6 2 2 6CELL2 2 6CELL2 2 6CELL2 2 6CELL2 2 6CELL2 2 V XIGNHddV Model ENTJ65 744G50B n ENTJ65 744G50M n ENTJ65 644G32M n ENTJ65 643G25M n ENTJ65 744G50M n ENTJ65 423G25M n ENTJ65 422G25M i ENTJ65 422G25M n ENTJ65 901G16M n RO WW WW EMEA EMEA WW EMEA EMEA EMEA WW Country WW WW Spain France WW France Russia Middle East WW Acer Part No 52 610 00 3 S2 B610Y 00 2 LX B610X 00 2 LX B610X 00 1 52 610 00 1 LX B860Y 00 1
6. Remove the keyboard by following the instructions in Replacing the keyboard on page 77 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Remove the palm rest by following the instructions in Replacing the palm rest on page 87 7 www packardbell com Disconnect the USB board cable from the USBCN1 on the system board and release the cable from the latch 8 Remove the USB board screw 9 Release from latch and remove the USB board from the base enclosure 97 98 10 11 12 13 14 15 16 17 18 CHAPTER 3 Replacing notebook components Place the new USB board in the base enclosure fix it to the latch and secure it with the screw removed in step 8 Connect the USB board cable to the new USBCN1 on the system board Reinstall the palm rest by following the instructions in Replacing the palm rest on page 87 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover th
7. Remove the keyboard by following the steps in Replacing the keyboard on page 77 Remove the keyboard cover by following the steps in Replacing the keyboard cover on page 79 Remove the screw securing the power button board 81 CHAPTER 3 Replacing notebook components 6 Carefully remove the power button board and turn in over to access the cable 7 Disconnect the cable from the power button board and remove it from the system 8 Reconnect the cable to the new power button board and replace it back to the system 9 Replace the screw that was remove in step 5 10 Reinstall the keyboard cover by performing steps 7 8 of the Replacing the keyboard cover procedure on page 79 11 Reinstall the keyboard by performing steps 7 9 in Replacing the keyboard on page 77 12 Reinstall the battery 82 www packardbell com Replacing the LCD panel assembly Tools you need to complete this task m voc EE OUNGEENENSENUP Flat blade driver OR Scribe or non marring tool en Phillips 0 screwdriver Screws removed during this task 2 E 2 black M2 5x8 LCD panel hinges bottom 2 2 black M2 5x8 LCD panel hinges top gt To replace the LCD panel assembly 1 2 7 Complete the steps in Preparing the notebook on page 51 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 If there s no wireless card insta
8. 3 a 2 a 13 M2 5x8 black palm rest base side a a a 3 black M2 5x8 palm rest top side e Hy chrome M2x3 inverter board BEB a black uos left hinge i i 4 black M2 5x6 right hinge e HL 3 chrome M2x3 left LCD bracket e Al 3 chrome M2x3 right LCD bracket To replace the LCD 1 Complete the steps in Preparing the notebook on page 51 2 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Remove the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 7 Remove the inverter board by following the instructions in Replacing the inverter board on page 119 121 CHAPTER 3 Replacing notebook components 8 Disconnect the cable from the webcam 9 Remove the 8 screws from the left and right hinges on the LCD 10 Remove the adhesive tape near the webcam area 122 www packardbell com 11 Remove the LCD from the LCD assembly lid 12 Remove the 6 screws from the left and right LCD panel hinge brackets to remove it 13 Lay the LCD o
9. POWER CORD 10A 250V 3PIN ITALY BK POWER CORD 2 5A 250V AUSTRALIA POWER CORD 2 5A 250V SOUTH AFRICA BK INDIA POWER CORD 10A 250V SOUTH AFRICA BK INDIA POWER CORD 7A 125V 2PIN JAPAN BK POWER CORD 250V 10A 3PIN ISRAEL POWER CORD 2 5A 125V USA POWER CORD 2 5A 125V 1 8M BLACK TAIWANESE POWER CORD 10A 250V 1 8M BRAZIL BLK CODE UK 2 5A 250V 3P BK CODE 5A 250V 3P UK BK CODE JAPAN 7A 125V 2P BK CODE DENMARK 2 5A 250V 3P BK CODE 10A 250V 3P DENMARK BK CODE SOUTH AFRICA 16A 250V BK CODE 16A 250V SOUTH AFRICA BK CORD CHINA 10A 250V 3P CORD 10A 250V 3P CHINA BK CORD ITALY 10A 250V 3P BK CORD 10A 250V 3P ITALY BK CORD 2 5A 250V AUSTRALIA BK CORD 2 5A 250V SOUTH AFRICA BK CORD 6A 250V SOUTH AFRICA BK CODE 7A 125V 2P JAPAN BK CORD 250V 10 16A 3P ISRAEL CORD USA W CNS 2 5A 125V 8121 POWER CORD TAIWANESE BLACK 1 8 POWER CORD BRAZIL BLK 1 8 M 27 01518 541 27 03118 001 27 01518 551 27 01518 561 27 01518 671 27 01518 571 27 01518 681 27 01518 591 27 01518 701 27 01518 611 27 01518 711 27 01518 621 27 01518 631 27 01518 721 27 01518 661 27 01518 761 27 01518 781 27 01518 A11 27 01518 A41 169 POWER CORD ACA ACNZ POWER CORD 7 5A 250V 3P AUSTRALIA BK POWER CODE 7A 125V 2PIN JAPAN CASE COVER BRACKET ASSEMBLY 170 PROP NEW CARD DUMMY CARD CARD READER DUMMY CARD UNITLOAD COVER HDD
10. Photo CD multi session Video CD White Book MPEG1 Video CD Extra CD CD text CD R Orange Book Part CD RW amp HSRW Orange Book Part Volume1 amp Volume 2 Super Audio CD SACD Hybrid type US amp US RW DVD DVD VIDEO DVD RAM DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G 4 7 GB DVD R Book 2 0 4 7G General amp Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM amp CPRM DVD R Dual Blu Ray BD R BD R DL BD RE BD RE DL Loading Load Tray manual mechanism Release a Electrical release button b ATAPI command c Emergency Power requirement Input voltage 5 V 5 operating 5 V 5 operating Item Specification Brand CMO Samsung Display area Screen size 408 24mm H x 229 635 mm V 18 4 inches diagonal Display resolution pixels 1920 x 1080 WUXGA 1680 x 945 WXGA Pixel pitch 0 204 x 0 204 Pixel arrangement RGB vertical stripe 10 Item Display mode Brightness nits Luminance uniformity Contrast ratio Response time ms Nominal input voltage Viewing angle Horizontal Right Left Vertical Upper Lower Temperature C Operating Storage shipping Audio Item Controller Mono or stereo Resolution Compatibility Sampling rate www packardbell com Specification Normally white 250 220 1 25 max 400 500 typical 8 3 3 V 45 45 15 35 010 50 40 to 60 Specific
11. a a a 3 black M2 5x8 palm rest top side e 2 chrome M2x4 modem board e Al 3 chrome M2x4 left and right speakers To replace the left and right speakers 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the system board by following steps 3 to 22 in Replacing the system board on page 107 111 CHAPTER 3 Replacing notebook components 4 Remove the any adhesive tapes securing the speaker cables 5 Remove the 3 screws securing the left and right speaker to the base panel 6 Replace the new left and right speakers to the base panel 7 Securethe left and right speaker with the 3 screws that was remove in step 5 112 10 www packardbell com Replace the system board by following steps 23 to 44 in Replacing the system board on page 107 Replace the bay cover then tighten the cover screws Reinstall the battery 113 CHAPTER 3 Replacing notebook components Replacing the subwoofer Tools you need to complete this task 99 NL n a Flat blade driver OR Scribe or non marring tool s Phillips 0 screwdriver Screws removed during this task dl chrome M2x4 wireless card e 1 chrome M24 hard drive 1 41 chrome M24 hard drive 2 e 1 chrome 2 4 optical drive a a 2 black M2x4 optional VGA card e 1 chrome M2x4 power button board 2 2 2 black M2 5x
12. 75 Replacing the keyboard 77 Replacing the keyboard cover 79 Replacing the power button board 81 Replacing the LCD panel assembly 83 Replacing the palm rest 87 Replacing the touchpad board 90 Replacing the touchpad button board 94 Replacing the USB board 96 Replacing the Bluetooth module 99 Replacing the modem board 101 Replacing the coin cell battery 103 Replacing the dc in cable 105 Replacing the system board 107 Replacing the left and right speakers 111 Replacing the subwoofer 114 Replacing the LCD front panel 116 Replacing the inverter board 119 Replacing the LCD 121 Replacing the LCD panel hinge brackets 126 Replacing the microphone 128 Replacing the webcam 130 Replacing the antennas 132 www packardbell com Replacing the LCD assembly lid 134 Chapter 4 Troubleshooting 137 Dia
13. Preparing the notebook on page 51 Complete the steps in Removing the bay cover on page 55 Remove the thermal module by following the instructions in Replacing the thermal module on page 70 Remove the barcode sticker on top of the processor 3 Use a flat blade screw driver to turn the processor lock screw 1 4 turn counter clockwise 73 74 6 CHAPTER 3 Replacing notebook components Remove the old processor from the system board 7 10 11 12 Install the new processor onto the system board making sure that Pin 1 on the processor indicated by the silk screened arrow on the corner of the processor aligns with Pin 1 on the processor socket indicated by the absence of a pin hole in the processor socket then use a flat blade screwdriver to turn the processor lock screw 1 4 turn clockwise EAE am Remove any thermal grease residue from the cooling assembly using a soft cloth and isopropyl alcohol Place new thermal grease on the processor Use only enough to cover the CPU die Optional For discrete models place new thermal grease on the VGA chip on the VGA board Use only enough to cover the VGA die Make sure a thermal pad is placed between the cooling assembly and other components Replace the cooling assembly by following the instructions in Replacing the thermal module on page 70 Replace the bay cover then tighten the cover screws
14. USB board 96 wireless card 58 work space 49 computer on indicator 18 conductive tape 48 connections HDMI TV out 19 cooling assembly fan specifications 16 core logic 7 D D2D Recovery 34 directional keys 24 display 6 features 3 toggle key 25 double clicking 27 dragging 27 E electrostatic discharge 48 environmental requirements 5 error symptom to spare part index ESD see electrostatic discharge 48 Ethernet specifications 14 exploded diagram 165 external CD ROM drive check 139 external monitor using 25 F features 3 Fn key 24 function keys 24 G graphics controller 7 H hard drive HDD password 306 replace 61 64 specifications 9 unlock 45 hardware specifications AC adapter 16 audio 11 battery 16 BIOS 8 Bluetooth 14 Bluetooth controller 7 cooling fan 16 core logic 7 Ethernet 14 Ethernet controller 7 graphics controller 7 hard drive 9 ports 15 indicators 15 keyboard 13 LCD 10 memory 8 memory card reader 13 optical drive 9 processor 7 system buttons 15 touchpad 13 USB support 15 video 11 webcam 15 WLAN 14 WLAN controller 7 HDD password description 36 unlock 45 HDMI TV out jack 19 Hybrid Sleep mode 25 system key 25 I ports 15 197 intermittent problems 156 Internet chat programs 27 K Key Communication 22 keyboard keys 24 specifications 13 keyboard cover replace 77 keyboard or auxiliary input device check 139 ke
15. www packardbell com Replacing the VGA board for discrete models Tools you need to complete this task m vc EEE COUR na Flat blade driver OR Scribe or non marring tool e um Phillips 0 screwdriver Screws removed during this task 3 black M2x4 VGA board P To replace the VGA board for discrete models 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the thermal module by following the instructions in Replacing the thermal module on page 70 4 Remove the VGA board screws 75 76 5 CHAPTER 3 Replacing notebook components Remove the VGA board Note Circuit boards gt 10 cm has been highlighted with a yellow rectangle as above image shows Please detach the board and follow local regulations for disposal 10 11 12 Install the VGA board then replace the screws removed in step 4 Remove any thermal grease residue from the cooling assembly using a soft cloth and isopropyl alcohol Place new thermal grease on the VGA chip on the VGA board Use only enough to cover the VGA die Place new thermal grease on the processor Use only enough to cover the CPU die Make sure a thermal pad is placed between the cooling assembly and other components Replace the cooling assembly by following the instructions in Replacing the thermal module on page 70 Replace the bay cover then tighten the cover s
16. LX B860X 00 2 LX B860X 00 1 52 860 00 1 Description ENTJ65 744G50Bn VHB32BWWf1 N10MGE1512Cck8 2 2G 500_L BT 6L2 8 5R CB_n2_0 3D_GEc_EN1 1 ENTJ65 744G50Mn VHB32BWW1 N10MGE1512Cck8 2 2G 500_L BT 6L2 8 5R CB_n2_0 3D_GEc_EN1 1 ENTJ65 644G32Mn VHP32BTES1 N10MGE1512Cck8 2 2G 320 6L 5R CB_n2_ 0 3D_GEc_ES54 Benes dl ue P ENTJ65 643G25Mn VHP32BTFR1 N10MGE1512Cck8 2G41G 250 6L 5R CB n 2 0 30 GEc FR64 EasyNote TJ65 DTO41F R ENTJ65 744G50Mn VHB64BWW2 N10MGE1512Cbnh 2 2G 500 L BT eL 5R C B 0 3 GEc 11 ENTJ65 423G25Mn VHB32BTFR1 UMACck4 1G 2G 250 6L 5R CB_b gn_0 3D_GEc_FR61 EasyNote_TJ65 AU026F R ENTJ65 422G25Mi VHP32BTRU2 UMACck4 2 1G 250 BT 6L 5R CB_ bg_0 3D_GEc_RU41 EasyNote_TJ65 AU 001 RU ENTJ65 422G25Mn EM VHP32BTMEA UMACck4 2 1G 250 BT eL 5R CB bgn 0 3D GEc AR65 EasyNote TJ65 AU 001 UEA ENTJ65 901G16Mn VHP32BWW2 UMACck4 1 1G 160 6L 5R CB bgn 0 3D GEc 11 CPU C2DP7450 C2DP7450 C2DT6400 C2DT6400 C2DP7450 PMDT4200 PMDT4200 PMDT4200 CM900 VGA Chip N10MGE 1 N10MGE 1 N10MGE 1 N10MGE 1 N10MGE 1 UMA UMA UMA UMA VRAM 1 512M DDR2 64 16 4 512 DDR2 64 16 4 512 DDR2 64 16 4 Menon SO2G BII6 SO2G BII6 SO2G BII6 SO2G 5116 SO2G BII6 SO1G BII6 SO1G BII6 SO1G BII6 SO1G BII6 Memo 2 5020 5116 5020 BII6 5020 5116 SO1G 8116 5020 511
17. keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery 129 CHAPTER 3 Replacing notebook components Replacing the webcam Tools you need to complete this task em _ nfssmvLrF Flat blade driver OR Scribe or non marring tool V 28 _ 0 screwdriver Screws removed during this task E 2 2 black M2 5x8 LCD panel hinges bottom a 2 2 black M2 5x8 LCD panel hinges top i amp amp i i a 13 M2 5x8 black palm rest base side a a a 3 black M2 5x8 palm rest top side To replace the webcam Complete the steps in Preparing the notebook on page 51 2 Ifthe notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the LCD front panel by following step 6 to step 8 in Replacing the LCD front panel on page 116 7 Carefully pry loose the webcam from the LCD panel assembly lid lt 8 Tape the new webcam to the LCD panel assembly lid by
18. universally unique identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Main Use the Main menu to set the system time and date and other basic options Information Securit Boot Exit Item Specific Help 00 10 10 System Date 06 30 2009 Tab lt Shift Tab gt or Total Memory 4096 MB Enter selects field Video Memory 512 MB Quiet Boot Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode AHCI F1 11 F9 Esc Enter F10 Parameter Description Format Options System Time Displays the system time The time is HH MM SS expressed in a 24 hour format hour minute second System Date Displays the system date MM DD YYYY month day year Total Memory Displays the total size of the system memory Video Memory Displays the size of video memory detected during boot up 33 34 Parameter Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode CHAPTER 2 System utilities Description Enables or disables the Quiet Boot function When enabled BIOS setup is in graphical mode and displays only the computer brand logo during POST and while booting When disabled BIOS setup is in conventional text mode and displays the system Summary Screen When enabled a remote host with appropriate boot image can boot this
19. 004 KN 2GB09 004 KN 2GBOB 012 KN 2GB0G 014 86 00C07 220 86 00E33 736 86 00E34 738 86 00E78 643 www packardbell com SCREW M2 5X4L NI NYLOK SCRW M2 5X4L NI NYLOK SCREW M2 4 WAFER SCRW M2 4 WAFER NI SCREW M2 5 3 WAFER NI SCRW M2 5 3 WAFER NI 86 00H36 534 86 9A552 4R0 86 9A553 3R0 181 CHAPTER 6 FRU Field Replaceable Unit list 182 APPENDIX A Model definition and configuration v8 Model ENTJ65 424G32M n ENTJ65 643G25M n ENTJ65 643G32M n ENTJ65 644G25M n ENTJ65 644G32B n ENTJ65 644G50M n RO EMEA EMEA EMEA EMEA EMEA EMEA EasyNote DT85 Common to all model configurations are Camera 0 3M DV Card reader 5 in 1 built in Adapter 65W LCD 15 6 WXGA LED backlit Country Acer Part No Description CPU Portug LX B750Y 00 ENTJ65 424G32Mn PMDT4200 al 1 VHB32BTPT1 N10MGE1512Cck4 2 2G 320 6L 5R CB_bgn _0 3D_GEc_PT41 Turkey LX B610Y 00 ENTJ65 643G25Mn EM C2DT6400 1 VHB32BTTR1 N10MGE1512Cck8 2G 1G 250 BT 6L 5R C B_n2_0 3D_GEc_TR31 EasyNote 1465 0 002 Portug LX B610X 00 ENTJ65 643G32Mn C2DT6400 al 6 VHP32BTPT1 N10MGE1512Cck8 2G 1G 320 6L 5R CB_n 2_0 3D_GEc_PT44 NS a France LX B610X 00 ENTJ65 644G25Mn C2DT6400 5 VHP32BTFR1 N10MGE1512Cck8 2 2G 250 6L 5R CB n2 0 3D GEc FR64 casyNote 16s DI 642 Spain LX B610X 00 ENTJ65 644G32Bn C2DT6400 4 VHP32BTES1 N10MGE1512Cck8 2 2G 320 6L 5R CB_n2_ 0 3D_GEc_ES54 FEE
20. 1 e Al Al 4 chrome M3x3 hard drive bracket P To replace the hard drive Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the hard drive screw 61 62 CHAPTER 3 Replacing notebook components 4 Grasp the black mylar tab and use it to disengage the hard drive from its connector and then remove the drive from its bay 5 f your new hard drive already includes the hard drive bracket go to step 9 If you need to use the bracket from the old hard drive go to step 6 6 Remove the screws that secure the hard drive to the hard drive bracket www packardbell com 7 Remove the hard drive from the bracket 8 Place the bracket on the new drive and secure it with the screws removed in step 6 9 Slide the new hard drive into the hard drive bay and make sure it s properly engaged to the connector 10 Secure the new drive to the system board with the screw removed in step 3 1 Replace the bay cover then tighten the cover screws m 63 CHAPTER 3 Replacing notebook components Replacing the hard drive 2 Tools you need to complete this task Phillips 0 screwdriver Screws removed during this task e 51 4 chrome M2x4 hard drive 2 Al 4 chrome M3x3 hard drive bracket To replace the hard drive 2 1 Complete the steps in Preparing the notebook on page 51 2 Remove the hard drive cover scre
21. 1GB DDRIII 1066MHZ ELPIDA EBJ11UE6BAUO AE E LF 64 16 0 07UM SODIMM 1GB DDRLLL 1066MHZ ELPIDA EBJ11UE6BBSO AE F SODIMM 1GB DDRIII 1066MHZ SAMSUNG M471B2874DZ1 CF8 SODIMM 1GB DDRIII 1066MHZ SAMSUNG M471B2873EH1 CF8 SODIMM 1GB DDRIII 1066MHZ HYNIX HMT112S6AFP6C G7NO SODIMM 1GB DDRIII 1066MHZ HYNIX HMT112S6BFR6C G7NO NO LF 64 16 0 055UM SODIMM 2GB DDRIII 1066MHZ NANYA NT2GC64B8HA1NS BE LF 128 8 0 07UM SODIMM 2GB DDRIII 1066MHZ MICRON MT16JSF25664HY 1G1D1 SODIMM 2GB DDRIII 1066MHZ ELPIDA EBJ21UE8BBSO AE F SODIMM 2GB DDRIII 1066MHZ SAMSUNG M471B5673EH1 CF8 SODIMM 2GB DDRIII 1066MHZ HYNIX HMT125S6BFR8C G7 NO LF 128 8 0 055UM SCREW M2 L3 WHITE SCREW M2 5 L6 NYLOK CR3 SCREW M2 5 L8 NYLOK CR3 SCREW M3 X 3 1 NI NYLON CHAPTER 6 FRU Field Replaceable Unit list SODIMM 1G MT8JSF12864HY AG1D1 SODIMM 1G EBJ11UE6BAUO AE E SODIMM 1G EBJ11UE6BBSO AE F SODIMM 1G M471B2874DZ1 CF8 SODIMM 1G M471B2873EH1 CF8 SODIMM 1G HMT112S6AFP6 C G7NO SODIMM 1G HMT112S6BFR6 C G7NO SODIMM 2G NT2GC64B8HA1 NS BE SODIMM 2G MT16JSF25664H Y 1G1D1 SODIMM 2G EBJ21UE8BBSO AE F SODIMM 2G M471B5673EH1 CF8 SODIMM 2G HMT125S6BFR8 C G7NO SCREW M2 L3 WHITE SCREW M2 5 L6 NYLOK CR3 SCREW M2 5 L8 NYLOK CR3 SCRW M3 X 3 1 NI NYLON KN 1GB04 003 KN 1GB09 009 KN 1GB09 011 KN 1GBOB 019 KN 1GBOB 028 KN 1GB0G 019 KN 1GB0G 025 KN 2GB03 012 KN 2GB04
22. 6M BCR01 002 KO 0040F 001 KO 00405 002 KO 0040E 001 171 CHAPTER 6 FRU Field Replaceable Unit list DVD RW SUPER MULTI ODD NSM8XS 6 01 001 MODULE 8X SATA SUPER MULTI DRIVE ODD TOSHIBA ODD SM SATA KU 00801 030 SUPER MULTI DRIVE 12 7 TL TS L633B 12 7MM TRAY DL 8X SATA TS L633B LF W O BEZEL ODD HLDS SUPER MULTI ODD SM SATA KU 0080D 040 DRIVE 12 7MM TRAY DL8X 12 7 TL HLDS GT20N LF W O BEZEL SATA GT20N ODD SONY SUPER MULTI S MULTI SATA KU 0080E 017 DRIVE 12 7MM TRAY DL 8X SONY AD 7580S AD 7580S LF W O BEZEL SATA ODD PLDS SUPER MULTI ODD SM SATA KU 0080F 004 DRIVE 12 7MM TRAY DL 8X 12 7 TL DS 8A3S SATA DS 8A3S LF W O BEZEL OPTICAL BRACKET BRKT ODD 33 AYP01 001 BRACKET BB2 BLUE RAY COMBO BEZEL ASSY ODD 42 BCR01 006 BEZEL BLUE RAY DVD RW SUPER MULTI ASSY ODD 42 BCR01 005 BEZEL BEZEL S MULTI SJM80 CPU PROCESSOR CPU INTEL CORE2DUAL IC CPU PENRYN 65001 0 T6500 PGA 2 1G 2M 800 R 0 T6500 2 1G PGA 1 EU E 33 KC87R01DPP919DF6032200 CPU INTEL CORE2DUAL IC CPU PENRYN 73501 0 P7350 PGA 2 0G 3M 1066 P7350 2 0G PGA 25W 172 www packardbell com CPU INTEL CORE2DUAL P7450 2 13G 3M 1066 TJ NOVT CPU INTEL CORE2DUAL P7550 PGA 2 26G 3M 1066 CPU INTEL CORE2DUAL 900 2 40 3M 1066 25W 0 CPU INTEL CORE2DUAL P8600 PGA 2 4G 1066 25W 3M CPU INTEL CORE2DUAL P8700 2 53G 3M 1066 25W R 0 CPU INTEL CORE2DUAL P8800 PGA 2 66G 3M 1066 25W R 0 CPU I
23. 720p TFT LCD panel Supported resolutions WUXGA 1920x1080 1366x768 1360x768 1280x768 1280x720 1024x768 and 800x600 WXGA 1680x945 1366x768 1280x768 1280x720 1024x768 and 800x600 VGA memory shared 512 MB or 1024 MB VGA controller N10PGS DDRIII 1024MB 800MHz N10MGS DDRIII 512MB 800MHz Dual independent display support 16 7 million colors MPEG 2 DVD hardware assisted capability acceleration MPEG 2 DVD decoding for selected models WMV9 1 support acceleration WMV9 VC 1 and H 264 AVC decoding for selected models HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Media storage Industry standard 2 5 120 500 GB or above SATA hard disk drive Optical drive options Blu ray Disc DVD Super Multi double layer drive DVD Super Multi double layer drive 6 in 1 card reader supporting MultiMediaCard MS M Secure Digital SD xD Picture Card xD Memory Stick Memory Stick PRO MS PRO CHAPTER 1 System specifications Input devices 99 100 or 103 key keyboard 2 5 mm minimum key travel Function keys system keys navigation keys Fn key Windows key Application key arrow keys and a separate numeric keypad Touchpad pointing device Capacitive hotkeys Audio 2 1 stereo speakers Dolby Home Theater Subwoofer Built in microphone High definition audio support MS Sound compa
24. Action in Sequence Test or replace the keyboard if control is from the keyboard Test or replace the hard disk drive Test or replace the system board Press Fn O and see if the notebook enters hibernation mode Test or replace the touchpad Test or replace the keyboard Check the hard disk connection to the system board Test or replace the hard disk drive Test or replace the system board Make sure that the magnet is in the magnet holder For more information see Replacing the LCD on page 121 Test or replace the system board Check the hard disk connection to the system board Test or replace the hard disk drive Test or replace the system board Make sure that the magnet is in the magnet holder For more information see Replacing the LCD on page 121 Test or replace the system board Symptom Error The battery fuel gauge in Windows doesn t go higher than 9096 The system hangs intermittently Devices Symptom Error System configuration does not match the installed devices The external display does not work correctly USB does not work correctly Printer problems Keyboard and touchpad Symptom Error The keyboard one or more keys does not Work The touchpad does not work www packardbell com Action in Sequence Remove the battery pack and let it cool for two hours Refresh the battery use only battery power until the notebook turns off then charge the battery Test or rep
25. Displays the supervisor password status Clear Password Is Set User Password Is Displays the user password status Clear Set HDD Password Is Displays the hard drive password status Clear Set Set Supervisor Press Enter to set a supervisor password When set this password Password will allow the user to access and change all settings in the Setup Utility Set User Password Press Enter to set a user password When set this password will restrict a user s access to the Setup menus Only the following menus will be accessible System Time and System Date All Exit menu options excluding Load Setup Defaults Note A supervisor password must first be set before creating a user password If Password on Boot is enabled the user must enter the user password each time the notebook is turned on or wakes from Sleep 35 36 CHAPTER 2 System utilities Parameter Set HDD Password Password on Boot Description Option Press Enter to set password for accessing the hard disk drive HDD password It will be required during boot up or when waking from hibernation mode Referred to as the power on password When Disabled enabled the user or supervisor password willbe Enabled required to boot up the system Note A supervisor password must first be set before creating a user password Caution When you are prompted to enter a password you have three tries before the system halts Don t forget your password Sett
26. E03 ENTJ66 644G32Bn VHP32BTES1 N10MGE1512Ccw8 2 2G 320 6L 5R CB_n2_ 0 3D_GEc_ES54 EasyNote_TJ65 DT 204 SP ENTJ66 424G32Bn VHP32BTES1 UMACcw4 2 2G 320 6L 5R CB_bgn _0 3D_GEc_ES54 cp pe es CPU C2DT6400 C2DT6400 C2DT6400 C2DT6400 C2DT6400 PMDT4200 VGA Chip UMA UMA N10MGE 1 N10MGE 1 N10MGE 1 UMA VRAM 1 512M DDR2 64 16 512M DDR2 64 16 4 5020 BII6 SO2G BII6 SO2G BII6 SO2G BII6 SO2G BII6 SO2G BII6 Memo 2 SO1G BII6 5020 5116 5020 5116 5020 5116 5020 BII6 5020 5116 HDD 1 GB N320GB5 4K S NSS B5 4K N250GB5 4K S DR N320GB5 4K S N320GB5 4K S ODD NSM8XS NSM8XS NSM8XS NBDCB4 xs NBDCB4 xs NBDCB4 xs Wireless LAN SP1x2M MW SP1x2M MW SP1x2M MW SP1x2M MW SP1x2M MW 3rd WiFi 1x2 BGN Bluetooth N BT 2 0 Battery 6CELL2 2 6CELL2 2 6CELL2 2 6CELL2 2 6CELL2 2 6CELL2 2 V XIGNHddV www packardbell com 187 APPENDIX A 188 APPENDIX B Test compatible components e ntroduction e Microsoft Windows Vista Environment Test APPENDIX B Test compatible components Introduction 190 This notebook s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows Vista Windows XP Home Windows XP Pro environment Refer to the following lists for component
27. Modem Z TEK USB 2 0 Data Bridge Cable NEC FDD IBM USB FDD Sony USB Floppy Disk Driver Logitech Premium Stereo Headset Headphone Mic Sennheiser HD202 PHILIPS headphone Logitech Labtec Verse 524 MIC Panasonic Earbud Headphone with Volume Control AboCom ExpressCard 34 Gigabit Ethernet PLANEX Expresscard 1000 BASE T Gigabit LAN BELKIN N1 Wireless Hagiwara sys com Compact Flash Microdrive Adapter Express Card AboCom ExpressCard 34 5in1 Card Reader AboCom ExpressCard 54 1394B 800Mbps AboCom ExpressCard 54 1394A 400Mbps Sony Ericsson Bluetooth Headset Motorola HT820 Bluetooth Stereo Headphone Item Multimedia Card Test SD Mini SD Micro SD card MMC MMC Plus MMC Pro RS MMC RS MMC Mobile MS MS PRO MS PRO Duo www packardbell com Specification SanDisk Secure Digital Card 256MB A DATA Secure Digital Card 4GB 150X Kingston SDHC 8GB Class6 Transcend SD 512MB Transcend 150X Ultra Speed SD 4GB Transcend SD HC 4GB A DATA 150X Turbo SD 4GB A DATA miniSD 512MB KINGMAX mini SD Adapter 512MB Mini SD Toshiba SDHC 4GB Class4 SanDisk Micro SD 6GB TOSHIBA Micro SD 2GB A DATA MultiMedia Card 256MB A DATA MultiMedia Card plus 1GB 200X A DATA RS MMC 256MB Transcend MMC Plus 4GB Transcend RS MMC 512MB Ridata Multimedia Card PRO 256MB Silicon Power RS MMC Mobile 1GB Sony Memory Stick Card 128MB Sony Memory Stick Card Pro 256MB SanDisk Memory Stick Pro Duo 256MB SanDisk Memory Stick Pro 256MB Sony Memory Stick P
28. Run Load Setup Defaults using the BIOS Setup Utility then reboot the notebook Test or replace the hard disk drive Test or replace the system board See Testing the keyboard or auxiliary input device on page 139 See Testing the keyboard or auxiliary input device on page 139 Keyboard Controller Failed See Testing the keyboard or auxiliary input device on page 139 Keyboard locked Unlock key switch Unlock the external keyboard Monitor type does not match CMOS Run Run Load Setup Defaults using the BIOS Setup Utility then Setup reboot the notebook Shadow RAM Failed at offset nnnn Test or replace the BIOS ROM Test or replace the system board System RAM Failed at offset nnnn Test or replace the SO DIMM Test or replace the system board Extended RAM Failed at offset nnnn Test or replace the SO DIMM 144 Test or replace the system board Error Messages System battery is dead Replace and run Setup System CMOS checksum bad Default configuration used System timer error Real time clock error Previous boot incomplete Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type run SETUP System cache error Cache disabled CPU ID DMA Test Failed Software NMI Failed Fail Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits nnnn Fixed Disk n www packardb
29. Yes of Internal and external keyboard USB Pointing device Item Type Click buttons Specification Synaptics TM00540 001 Touchpad e ALPS KGDFF0031A Touchpad Left Right Memory card reader Item Controller Cards supported Compliancy Specification Realtek RTS5159 MMC MMC SD xD MS and MS PRO Complies to SDIO Host Interface Specification Rev 1 0 SDIO Version 1 10 compliant with High Speed Mode SD Host Interface Specification v1 0 SD Host Interface Specification v2 0 SD HC High Capacity SD memory card Supports SD memory card with CPRM security Complies to MultiMediaCard Version 4 0 Supports Memory Stick and MS PRO media cards Supports xD Picture card and SmartMedia cards 13 Wired LAN Item Chipset Data throughput LAN connector type LAN connector location Features Wireless LAN Item Chipset Data throughput Protocol Interface Bluetooth Item Chipset Data throughput Protocol Interface Connector type 14 CHAPTER 1 System specifications Specification Broadcom BCM5784 10 100 1000 Mbps RJ45 Left side Integrated 10 10 1000 BASE T transceiver PCI v2 2 compliant Wake on LAN support meeting ACPI requirements Specification ntel WiFi Link 5100 Foxconn Atheros HB93 Liteon Atheris HB93 11 54 Mbps up to 270 Mbps for Draft N IEEE 802 11a IEEE 802 11b IEEE 802 11g IEEE 802 11 Draft N IEEE 802 16e PCI bus mini PCI
30. computer only works with an Ethernet device Enables or disables the Boot menu during POST Enables or disables the D2D Recovery function This function allows the user to create a hidden partition on the hard drive to store the operation system User can then use this partition to restore the system to factory defaults by pressing the Alt F10 keys during system boot up Select the SATA controller operating mode When set to AHCI Advanced Host Controller Interface the SATA controller enables its AHCI and RAID features when the computer boots up When set to IDE the SATA controller disables its AHCI and RAID functions when the computer boots up Note If you do not intend to use the AHCI or RAID features set this parameter to IDE to speed up the boot up time Format Options Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled AHCI IDE www packardbell com Security Use the Security menu option to set system passwords to protect your computer from unauthorized use Information Main Boot Exit Item Specific Help Supervisor Password is Clear User Password is Clear HDD Password is Clear Supervisor Password controls access of the Enter whole setup utility Set User Password Enter It can be used to boot Set HDD Password Enter up when Password on boot is enabled Password on Boot Disabled F1 tt F9 Esc Enter F10 Parameter Description Option Supervisor
31. decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office may have decided to extend the functionality of a machine such as add on cards modems or extra memory capabilities These localized features are not covered in this generic service guide In such cases contact your regional offices or the responsible personnel channel to provide you with further technical details When ordering FRU parts Check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may have a different part number code to those given in the FRU list of this printed service guide You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Features www packardbell com Platform Intel Processor Intel Core 2 Duo processor 2 0 2 4 GHz or above with 1066 800 MHz FSB Core logic Intel GM45 north bridge Intel ICH9M south bridge Wireless Intel WiFi Link 5100 a b g n Lite On Atheris b g n System memory Two DIMM slots supporting DDR3 1066 MHz DDR3 PC3 8500 SO DIMM Maximum memory of 4 GB using two 2 GB SO DIMM for 32 bit OS Dual channel SDRAM support Display and graphics 18 4 WUXGA Full HD 1080p or WXGA HD
32. front panel 1 Complete the steps in Preparing the notebook on page 51 2 Ifthe notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Carefully pry loose the front panel from the LCD assembly lid D Warning Be careful while lifting up the front panel as the microphone cable is attached to the front panel 116 Note www packardbell com The LCD front panel is glued to the LCD panel by a double sided adhesive tape When replacing back the LCD front panel don t forget to replace the double sided adhesive tape that might be destroyed while removing the it 7 Turn over the LCD front panel as shown 10 11 12 13 14 15 Replace the microphone and place the new front panel on top of the LCD assembly lid Press the front panel on all sides until it snaps into place Make sure that there is no gap the between the front panel and the LCD assembly lid Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in
33. messages Intermittent problems Undetermined problems CHAPTER 4 Troubleshooting Diagnosing problems 138 Use the following procedure as a guide for diagnosing notebook problems Important The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Power failure The power indicator does not go on or stay on POST does not complete No beep or error codes are indicated POST detects an error and displayed messages on screen Other symptoms LCD display problems or others Symptoms cannot be re created intermittent problems Go To Testing the power system on page 140 Power On Self Test POST error message on page 143 Undetermined problems on page 157 Index of error messages on page 144 Power On Self Test POST error message on page 143 Use the customer reported symptoms and go to Power On Self Test POST error message on page 143 Intermittent problems on page 156 Undetermined problems on page 157 www packardbell com oystem test procedures Tes
34. onboard I O ports Configure Motherboard Configurable Devices optional Initialize BIOS Area Enable Non Maskable Interrupts NMIs Initialize Extended BIOS Data Area Test and initialize PS 2 mouse Initialize floppy controller Determine number of ATA drives optional Initialize hard disk controllers Initialize local bus hard disk controllers Jump to UserPatch2 Build MPTABLE for multi processor boards 149 Code 95h 96h 97h 98h 99h 9Ah 9Ch 9Dh 9Eh 9Fh 00 A2h A4h A8h AAh ACh AEh BOh B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh BFh 000 C1h 150 Beeps 1 2 CHAPTER 4 Troubleshooting POST Routine Description Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs One long two short beeps on checksum failure Check for SMART drive optional Shadow option ROMs Set up Power Management Initialize security engine optional Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done prepare to boot operating system One short beep before boot Terminate QuietBoot optional Check password optional Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen optional Check virus and backup reminders Try t
35. then press Enter Type a new password then press Enter Retype the new password to verify the first entry then press Enter You will be prompted to save the new password 3 38 CHAPTER 2 System utilities 5 Press Enter A dialog box will appear confirming that changes have been Changes have been saved made Kont inue 6 Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password m Removing a password To remove a password 1 Press or J to highlight the Set Supervisor Password or Set User Password field then press Enter The Set Supervisor Password or Set User Password box opens Enter Current Password nter Neu Passuord onfirm Neu Passwort 2 Type the current password then press Enter 3 Press Enter twice without entering anything in the new and confirm password fields You will be prompted to confirm the password removal 4 Press Enter 5 Press F10 to save the password and close the Setup Utility you can proceed to setting a user password m Resetting a password If you have forgotten the user password the computer will continue to function normally but you will have limited access to the Setup utility If you have enabled the Password on Boot field and you forget the supervisor password you will not be able to boot up the computer The same thing applies if you forget the HDD password To clear a lost BIOS password user or sup
36. using the BIOS Setup Utility then reboot the notebook Test or replace the CMOS battery run the BIOS Setup Utility to reconfigure system time then reboot the system Test or replace the system board Run Load Setup Defaults using the BIOS Setup Utility then reboot the notebook Test or replace the CMOS battery run the BIOS Setup Utility to reconfigure system time then reboot the system Test or replace the system board Test or replace the SO DIMM Test or replace the BIOS ROM Test or replace the system board None 145 CHAPTER 4 Troubleshooting Error Messages Invalid System Configuration Data I O device IRQ conflict Operating system not found No beep error messages No beep Error Messages No beep power on indicator turns off and LCD is blank No beep power on indicator turns on and LCD is blank No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT No beep power on indicator turns on and a blinking cursor shown on LCD during POST No beep during POST but system runs correctly 146 FRU Action Sequence Test or replace the BIOS ROM Test or replace the system board Run Load Setup Defaults using the BIOS Setup Utility then reboot the notebook Test or replace the CMOS battery run the BIOS Setup Utility to reconfigure system time then reboot the system Test or replace the system board Run the BIOS Setup Ut
37. www packardbell com To Do this Start a Position the pointer over the program or object Press the left button open a file or twice in rapid succession folder This action is called 5 7 double clicking Access a Position the pointer over the shortcut menu object Quickly press and or find more release the right button information once This action is called about an 2 4 right clicking object on the Screen Move an Position the pointer over the object on the then drag object Press the left button screen press and hold it down then use the touchpad to move drag and hold the object to the appropriate part of the screen Release the button to drop the object where you want it Webcam You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session In addition by using the software included with the webcam you can take pictures or create video clips Microphone Webcam 27 28 CHAPTER 1 System specifications CHAPIER2 System utilities BIOS setup utility BIOS recovery Clearing a BIOS password Unlocking the hard drive CHAPTER 2 System utilities BIOS setup utility 30 The BIOS setup utility is a hardware configuration program built into the notebook s BIOS Basic Input Output System The notebook was shipped already properly configured and optimized However if the user encounters configuration problems you may need t
38. 0 SJV50 INTERNAL17 STANDARD BLACK FRENCH KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK US INTERNATIONAL KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK ARABIC KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK SWISS G KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK CHINESE KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK THAILAND ASSY 60 HDD BRK BB2 ASSY THERMAL FOXCONN PX SJM80 ASSY THERMAL FOXCONN SJM80 KB MP 07F36F0 442 4H FR 100GP7T KB MP 07F33U4 442 4H USI 99GP7T KB MP 07F33A0 442 4H AR 99 GP7T KB MP 07F36CH 44 24H SW 100GP7T KB MP 07F33RC 44 24H CH 99 GP7T KB MP 07F33T0 442 4H TH 99 GP7T 33 AYP01 002 60 01 003 60 801 001 KB 1170G 094 KB 1170G 111 KB 1170G 087 11709 107 11709 091 KB 1170G 108 175 176 KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK PORTUGUESE KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK DANISH KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK ITALIAN KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK GERMAN KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK US INTERNATIONAL W HEBREW KEYBOARD 103KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK JAPANESE KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK GREEK KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK NOR
39. 2 5x8 LCD panel hinges top a i 2 2 13M2 5x8 black palm rest base side a a a 3 black M2 5x8 palm rest top side To replace the microphone 1 2 3 Complete the steps in Preparing the notebook on page 51 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Remove the LCD front panel by following step 6 to step 8 in Replacing the LCD front panel on page 116 Disconnect the old microphone from the connector e 8 128 Connect the new microphone to the connector 10 1 12 14 15 16 www packardbell com Replace the new microphone into the LCD front panel Replace the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the
40. 27 Chapter 2 System tilitleS ec ove pe pedem Pe EE EMI 29 BIOS setup utility 30 Navigating the BIOS setup utility 31 BIOS setup utility menus 31 BIOS 41 Contents Creating the Crisis Recovery disk 41 Performing a BIOS recovery 41 Running the Flash utility 42 Clearing a BIOS password 43 Unlocking the hard drive 45 Chapter 3 Replacing notebook components 47 Preventing static electricity discharge 48 MID Pcr 48 Preparing the work space 49 Required Tool eas ss ea mena our CE p qs 50 Preparing the notebook 51 Removing the battery 54 Removing the bay COVer b5 Adding or replacing memory modules of Replacing the wireless 58 Replacing the hard drive 1 61 Replacing the hard drive 2 64 Replacing the optical drive 67 Replacing the thermal module 70 Replacing the CPU 73 Replacing the VGA board for discrete models
41. 4 15 16 Secure the new Bluetooth module on the system board and connect the Bluetooth cable to it Reinstall the palm rest by following the instructions in Replacing the palm rest on page 87 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery www packardbell com Replacing the modem board Tools you need to complete this task m voc pann Flat blade driver OR Scribe or non marring tool eum Phillips 0 screwdriver Screws removed during this task 2 black 2 5 8 LCD panel hinges bottom 4 a 2 black M2 5x8 LCD panel hinges top 1 2 13 black M2 5x8 palm rest base side 2 a a 3 black M2 5x8 palm rest top side Al 2 chrome M2x4 modem board To replace the modem board 1 Complete the steps in Preparing the notebook on page 51 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 Remove the keyboard by following the instructions in Replacing the keyboard on p
42. 6 5020 5116 SO1G 5116 SO1G 5116 HDD 1 GB ou N500GB5 4K S DORUM N250GB5 4K S N500GB5 4K S N250GB5 4K S N250GB5 4K S y 60GB5 4K ODD NBDCB4 XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS Wireless LAN SP1x2M MW SP1x2M MW SP1x2M MW SP1x2M MW SP3x3M MW 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN Bluetooth BT 2 0 BT 2 0 BT 2 0 BT 2 0 BT 2 0 Battery 6CELL2 8 6CELL2 8 6CELL2 2 6CELL2 2 6CELL2 2 6CELL2 2 6CELL2 2 6CELL2 2 6CELL2 2 uroo oqpae xpoed 981 Model ENTJ65 643G32M n ENTJ65 644G32M n ENTJ66 644G25M n ENTJ66 644G32B n ENTJ66 644G32B n ENTJ66 424G32B n RO EMEA EMEA EMEA EMEA EMEA EMEA Country Portug al Portug al France Portug al Spain Spain Acer Part No LX B760X 00 1 LX B760X 00 2 LX B870X 00 3 LX B870X 00 2 LX B870X 00 1 LX B780X 00 1 Description ENTJ65 643G32Mn VHP32BTPT1 UMACck8 2G41G 320 6L 5R CB n 2 0 3D GEc PT44 EasyNote Jes BT 206 ENTJ65 644G32Mn VHP32BTPT1 UMACck8 2 2G 320 6L 5R CB_n2_ 0 3D_GEc_PT44 EasyNote_TJ65 BT 202 PT ENTJ66 644G25Mn VHP32BTFR1 N10MGE1512Ccw8 2 2G 250 6L 5R CB_n2_ 0 3D_GEc_FR64 EasyNote 1466 07 043 ENTJ66 644G32Bn VHP32BTPT1 N10MGE1512Ccw8 2 2G 320 BT 6L 5R CB_ n2_0 3D_GEc_PT44 ESAME DT
43. 8 LCD panel hinges bottom a a 2 black M2 5x8 LCD panel hinges top i a i amp i i i a i 13 black M2 5x8 palm rest base side a a i 3 black M2 5x8 palm rest top side A82 chrome M2x4 modem board e 2 chrome 2 4 subwoofer To replace the subwoofer 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the system board by following steps 3 to 22 in Replacing the system board on page 107 114 4 www packardbell com Remove the 2 screws securing the subwoofer to the base panel Replace the new subwoofer on the base panel Secure the new subwoofer with the 2 screws that was remove on step 4 Replace the system board by following steps 23 to 44 in Replacing the system board on page 107 Replace the bay cover then tighten the cover screws Reinstall the battery 115 CHAPTER 3 Replacing notebook components Replacing the LCD front panel Tools you need to complete this task em _ sC Flat blade driver OR Scribe or non marring tool u 28 _ 0 screwdriver Screws removed during this task E 2 2 black M2 5x8 LCD panel hinges bottom a 2 2 black M2 5x8 LCD panel hinges top i amp i i amp i i 13 black M2 5x8 palm rest base side a a a 3 black M2 5x8 palm rest top side P To replace the LCD
44. ATA SEAGATE ST9320320AS F W 2010 HDD 320GB 5400RPM SATA SEAGATE WYATT ST9320325AS FW 0001SDM1 HDD 320GB 5400RPM SATA HGST HTS545032B9A300 PANTHER B LF HDD 320GB 5400RPM SATA WD WDS200BEVT 22ZCTO ML125 F W 01 01A01 HDD 500GB 5400RPM SEAGATE ST9500325AS SATA LF F W 0001SDM1 HDD 2 5 5400RPM 500GB TOSHIBA MK5055GSX LIBRA SATA LF F W FG001J HDD 500GB 5400RPM HGST SATA HTS545050B9A300 PANTHER B LF HDD 500GB 5400RPM WD SATA WD5000BEVT 22ZATO F W 01 01A01 HDD 320GB 7200RPM SATA HGST HTS723232L9SA00 F W C30F CHAPTER 6 FRU Field Replaceable Unit list HDD 160GB WD WD1600BEVT 22 ZCTO HDD 250GB SEAGATE 5 9250315 5 HDD 250GB TOSHIBA MK2555GSX HDD 250GB HGST HTS545025B9A3 00 HDD 250GB WD WD2500BEVT 22 ZCTO HDD 320GB SEAGATE 5 9320320 5 HDD 320GB SEAGATE ST9320325AS HDD 320GB WD WD3200BEVT 22 ZCTO HDD 320GB WD WD3200BEVT 22 ZCTO HDD 500GB SGT ST9500325AS 5 4K HDD 500GB TOSHIBA MK5055GSX HDD 500GB HGST HTS545050B9A3 00 HDD 500GB WD5000BEVT 22 ZATO HDD 320GB HGST 5723232195 00 16008 022 25001 016 25004 003 25007 015 25008 021 KH 32001 008 KH 32001 017 KH 32007 007 KH 32008 013 KH 50001 011 KH 50004 001 KH 50007 009 KH 50008 013 KH 32007 005 HEATSINK KEYBOARD www packardbell com HDD BRACKET CPU HEATSINK DISCRETE W FAN CPU HEATSINK UMA W FAN KEYBOARD 100KEYS GP7T SJV7
45. BTY PACK LI 8C 2 4AH SONY BTY PACK PANA LI 8C 2 4AH SMP BTY PACK LI 6C 2 2AH SANYO SJM80 MV POWERBT BD 09549 1 D SJM80 MV USB BD 08535 1 D SJM80 MV 09548 1 W OFP T P D Part No AP 09001 024 AP 0900A 005 BT 00803 024 BT 00804 020 BT 00807 015 BT 00603 042 55 BCR01 001 55 BCRO01 004 55 01 005 www packardbell com TOUCHPAD SYNAPTICS TOUCHPAD 56 01 001 00372 027 SYNAPTICS TM00372 027 MULTI MEDIA BOARD CAPACITIVE 55 BCR01 002 RIGHT BUTTON NS SJM80 R V MULTI MEDIA BOARD LEFT CAPACITIVE 55 BCR01 003 BUTTON NS SJM80 L V WIRELESS LAN BOARD WLAN KI SPM01 003 512AN_MMWG SHIRLEY 802 11 ABGN PEAK 5100 MM 895361 SHIRLEYPEAK1 2 WIRELESS LAN BOARD WLAN 01 005 512AG_MMWG SHIRLEY 802 11ABG PEAK 5100 MM 897004 SHIRLEYPEAK1 2 VGA CARD MSI NVIDIA VGA CARD NV VG 10P06 005 N10PGS DDRIII 1024M N10PGS 1024 800MHZ 64 16 MXM 3 0 DDR3 TYPE A W HYNIX H5TQ1G63BFR 12C BLUETOOTH BOARD BT MODULE BH 21100 004 FOXCONN BRM 2046 BT2 1 FOXCONN T60H928 33 F W 861 BCM2046 V2 1 CABLES USB BOARD CABLE USB BB2 HT 50 01 002 USB BOARD CABLE USB BB2 50 AYP01 002 167 168 INVERTER BOARD 18 DARFON VK 22256 101 REV B MULTI MEDIA BOARD CABLE RIGHT MULTI MEDIA BOARD CABLE RIGHT MULTI MEDIA BOARD CABLE LEFT MULTI MEDIA BOARD CABLE LEFT POWER BUTTON BOARD CABLE POWER BUTTON BOARD CABLE BLUETOOTH BOARD CABLE BLUETOOTH B
46. COVER MIDDLE COVER VGA CARD BRACKET CHAPTER 6 FRU Field Replaceable Unit list POWER CODE ACA ACNZ ANNIE CODE 7 5A 250V A AUSTRALIA CODE 7A 125V JAPAN 2PIN BK CVR NEW CARD DUMMY CARD SJM80 CARD READER DUMMY CARD HOMA ASSY BIG DOOR SJM80 ASSY HDD DOOR SJM80 ASSY KB COVER SJM80 MXM ASSY 27 03218 021 27 03218 051 27 03518 161 42 BCR01 004 42 0901 003 42 BCR01 002 42 BCR01 003 42 01 001 33 PCC01 002 SPEAKER www packardbell com UPPER CASE BLACK W TOUCHPAD CABLE amp TOUCH PAD BUTTON BOARD CABLE W O FINGER PRINT HOLE LOWER CASE W DC IN CABLE amp MODEM CABLE amp SPEAKER W O TV HOLE SPEAKER PACK RIGHT amp LEFT SPEAKER PACK RIGHT amp LEFT SPEAKER SUBWOOFER SPEAKER SUBWOOFER ODD CASE COVER BRACKET ASSEMBLY r BLU RAY COMBO MODULE 4X SATA ODD PLDS BD COMBO 12 7MM TRAY DL 4X DS 4E1S LF W O BEZEL SATA ODD PIONEER BD COMBO 12 7 SATA DL 4X BDC TD01RS LF W O BEZEL SATA ODD SONY BD COMBO 12 7MM TRAY DL 4X 55005 LF W O BEZEL SATA ASSY UCASE W O FP SJM80 ASSY LCASE W O TV SJM80 SPEAKER R amp L SJM80 FG SPEAKER YG SJM80 SPEAKER SUBWOOFER SJM80 FG WOOFER YG SJM80 ODD NBDCB4XS BLU RAY DISC BD COMBO SATA PLDS DS 4E1S BD COMBO SATPIONEER BDC TDO1RS BD COMBO SATA SONY 55005 60 01 002 60 01 001 23 01 001 23 01 001 23 01 002 23 01 002
47. EasyNote DT85 SERVICE GUIDE Revision History Please refer to the table below for the updates made on the Easynote DT85 service guide Date Chapter Updates Service guide files and updates are available on the ACER CSD web For more information refer to http csd acer com tw Copyright 2009 Packard Bell is a registered trademark of Packard Bell BV All rights reserved All other brands and product names are trademarks or registered trademarks of their respective companies PRINTED IN TAIWAN Contents Chapter 1 System 1 ee qi ta probes 2 GCGEAVENTIONS abad N 2 General information 2 z sat usu Du Aso ne ihe or a ak AU 3 System block diagram 6 Hardware specifications 7 FIOGOSSDE ue sexa ies ues Rd Bat Os PULLS 7 CORHrOllerS u eS am 7 BIOS maaa e Sua Bhd Data 8 oerte se heb she LO EI tr ushu shuc eR Ee 8 Hard Drives iu oe hs xb ced sos E ode 9 Optical dive ele Ka WE RES 9 EG ebur x ID Rob a dM up X sb UI I ME x CX 10 AUD uud zi gere toh aoc MEC aad Ra ie ob Cere at 11 MIOBOu Eo oss ET Le
48. HP DeskJet 840C Printer JS USB Digital Speaker J 6502 JS USB speaker USBJ268 Comodow USB 3D sound Adapter YAMAHA USB Speaker MS35D Epson EXPRESSION 1600 Scanner Canon Canonscan CS3200F Epson USB Scanner 1660 D link DU H4 USB HUB ATEN UH 204 USB 2 0 HUB 191 APPENDIX B Test compatible components Item USB game pad joystick USB Ethernet wireless LAN adapter USB storage USB modem USB bridge cable USB floppy drive Headphone Microphone Port Test Headphone microphone Express Card Test Gigabit Ethernet LAN card Wireless LAN card Card reader adapter IEEE1394 card Bluetooth Device Test Bluetooth mobile phone headset 192 Specification ALPS USB Game Pad Microsoft SideWinder Plug amp Play GamePad Logitech Freedom 2 4GHz cordless Logitech WingMan USB Extreme Digital 3D Joystick Microsoft USB Side Winder Game pad Saitek P2500 Rumble Force Pad Logitech WingMan Formula warrior Joystick Logitech Freedom cordless joystick Afast Ethernet Adapter USB2 0 D Link Wireless LAN adapter 802 11a b or b only D Link AirPlus DWL 120 2 4GHz Wireless USB Adapter Zynet 2 5 External Enclosure SATA Usb2 0 Box Sony 2 5 ExtERNAL BOX Slim Kit USB 2 0 Mass Storage 2 5 HDD combo case IO DATA 250GB eSATA HDD SanDisk Cruzer USB Flash Drive Micro 1 0GB HP DL702 USB 128MB Digital Drive Transcend USB 512MB Flash Drive Sandisk USB 2 0 512MB Flash Drive Pioneer DVD R RW Writer US Robotics Courier 56K
49. LIAN PORTUGUESE KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK SLO CRO KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK NORDIC KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK ARABIC FRENCH KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK US W CANADIAN FRENCH LCD CABLES CASE COVER BRACKET ASSEMBLY LCD MODULE 18 4 WUXGAG28L GLARE IMR BLACK W 1 0M CAMERA amp ANTENNA 2 FOR DUAL LAMP amp PACKARD BELL LCD 18 4 WUXGA28L GLARE CMO N184H4 L04 LF 220NIT 8MS 500 1 LCD MODULE 18 4 WXGA G8 GLARE IMR BLACK W 1 0M CAMERA amp ANTENNA 2 FOR SINGLE LAMP amp PACKARD BELL LCD SAMSUNG 18 4 WXGA GLARE LTN184KT01 A01 LF 220NIT 8MS 800 1 LCD CAMERA CABLE FOR DUAL LAMP KB MP 07F36CS 442 4H CZK100GP7T KB MP 07F36B0 442 4H BE 100GP7T KB MP 07F36PA 442 4H BR 100GP7T KB MP 07F36SA 442 4H SL 100GP7T KB MP 07F36DN 44 24H NR 100GP7T KB MP 07F36AF 442 4H FRA100GP7T KB MP 07F36CU 44 24H FCE100GP7T LCD N18 4WUXGAG2 8L CAM1 0IMR2D LCD 18 4 WUXGA CMO N184H4 L04 LCD N18 4WXGA G8 CAM1 0IMR2S LCD 18 4 WXGA LTN184KT01 A01 C A LCD DUAL LAMP SJM80 HT KB 1170G 090 KB 1170G 088 KB 1170G 089 KB 1170G 104 KB 1170G 100 KB 1170G 093 KB 1170G 113 6M BCR01 004 LK 1840D 001 6 01 003 LK 18406 002 50 01 005 177 178 CHAPTER 6 FRU Field Replaceable Unit list CAMERA 1 0M SUYIN
50. MMB Right 60 4DW06 001 ASSY UCASE W O FP SJM80 SJM80 T P Button Board SJM80 T P board SJM80 M B 60 4DW01 001 ASSY L CASE SJM80 With TV config 60 4DW15 001 ASSY LCASE W O TV SJM80 With out TV config 60 4DW18 001 THERMAL SJM80 DIS DIS config 60 4DW16 001 THERMAL FORCECON SJM80 UMA UMA config 65 4DW12 001 ASSY 65 HDD SJM80 65 4DW10 001 ASSY 65 ODD S MULTI SJM80 S MULTI config 65 4DW11 001 ASSY 65 ODD BLUE RAY SJM80 Blue Ray config 60 4DW02 001 ASSY BIG DOOR SJM80 60 4DW03 001 ASSY HDD DOOR SJM80 Battery Module 42 4DW06 001 New card dummy card 165 FRU list Category ADAPTER BATTERY BOARDS 166 Part Name ADAPTER 90W DELTA ADP 90SB BBGE BLUE LV4 LED LF ADPAPTER 90W 19V HIPRO 0904 B1LF LV5 LED LF BLUE BATTERY SANYO AS 2007B LI ION 4S2P SANYO 8 CELL 4800MAH MAIN COMMON BATTERY SONY AS 2007B LI ION 4S2P SONY 8 CELL 4800MAH MAIN COMMON BATTERY SIMPLO AS 2007B LI ION 452 PANASONIC 8 CELL MAIN COMMON P BATTERY SANYO AS 2007B LI ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON NORMAL TYPE POWER BUTTON BOARD USB BOARD TOUCH PAD BUTTON BOARD CHAPTER 6 FRU Field Replaceable Unit list Description ADP 90W 19V 3P ADP 90SB BBGE ADP 90W 19V 3P HP A0904A3 B1LF BTY PACK LI 8C 2 4AH SANYO
51. NTEL CORE2DUAL T6400 2 0G 3M 800 35W R 0 CPU INTEL CORE2DUAL T6600 2 2G 2M 800 35W R 0 CPU INTEL CORE2DUAL PENRYN T9550 2 66G 6M 1066 35W E 0 HDD 160GB 5400RPM SATA SEAGATE ST9160310AS F W 2010 HDD 160GB 5400RPM SATA TOSHIBA LIBRA BS MK1655GSX F W FG0101J 5 4 HDD 160GB 5400RPM 2 5 SATA HGST HTS543216L9A300 F W C30C HDD 160GB 5400RPM SATA HGST PANTHER B PANTHER B HTS545016B9A300 F W C60F IC CPU PENRYN P7450 2 13G PGA IC CPU PENRYN P7550 2 26G PGA IC CPU PENRYN P8600 2 4G PGA IC CPU PENRYN P8600 2 4G PGA IC CPU PENRYN P8700 2 53G PGA IC CPU PENRYN P8800 2 66G PGA IC CPU PENRYN T6400 2 0G PGA IC CPU PENRYN T6600 2 2G PGA IC CPU PENRYN T9550 2 66G PGA HDD HARD DISK DRIVE CASE COVER BRACKET ASSEMBLY HDD 160GB SEAGATE ST9160310AS HDD 160GB TOSHIBA MK1655GSX HDD 160GB HGST HTS543216L9A3 00 HDD 160GB HGST 6B9A3 KC 74501 DPP KC 75501 DPP KC 86R01 DPP KC 86001 DPP KC 87R01 DPP KC 88R01 DPP KC 64001 DTP KC 66001 DTP KC 95501 DTP KH 16001 034 KH 16004 006 KH 16007 019 KH 16007 024 173 174 HDD 160GB 5400RPM 2 5 SATA WD WD1600BEVT 22ZCTO FW 11 01A11 HDD 2 5 5400RPM 250GB SEAGATE ST9250315AS WYATT SATA LF F W 0001SDM1 HDD 250GB 5400RPM SATA TOSHIBA LIBRA BS MK2555GSX F W FG000J 5 4K HDD 250GB 5400RPM SATA HGST HTS545025B9A300 PANTHER B LF HDD 250GB 5400RPM SATA WD WD2500BEVT 22ZCTO F W 11 01A11 HDD 320GB 5400RPM S
52. OARD CABLE POWER CORD 250V 3PIN EUR BK POWER CABLE 16A 250V 3PIN EUR BK POWER CORD 10A 250V SWISS POWER CORD 10A 250V SWISS BK POWER CORD 10A 250V ARGENTINE POWER CORD 10A 125V US POWER CORD 10A 125V 3PIN US BK POWER CORD 7A 250V 2PIN KOREAN CHAPTER 6 FRU Field Replaceable Unit list INVERTER DL VK 22256 101 Rev B C A MMB R FFC SJM80 TR C A MMB R FFC SJM80 JH C A MMB L FFC SJM80 TR C A MMB L FFC SJM80 JH C A POWER BD FFC SJM80 JH C A POWER BD FFC SJM80 TR C A BT BB2 HT C A BT BB2 HL CORD EUR 250V 3P BK CORD 16A 250V 3P EUR BK CODE SWISS 2 5A 250V 3P BK CODE 10A 250V 3P SWISS BK CORD ARGENTINE 10A 250V3G 1 8M CODE US 7A 125V BK CODE 10A 125V 3P US BK CORD 7A250V 2P 1830 KOREAN 19 AYP01 002 50 01 002 50 01 002 50 01 003 50 01 003 50 01 001 50 01 001 50 01 003 50 01 003 27 30 1 004 27 01518 731 27 01518 581 27 01518 691 27 01518 0U1 27 T30V1 001 27 01518 641 27 01518 531 www packardbell com POWER CORD 3A 250V 3PIN UK POWER CORD 5A 250V UK BK POWER CORD 7A 125V 2PIN JAPAN POWER CORD 10A 3PIN BK DENMARK POWER CORD 10A 250V DENMARK BK POWER CORD 10A 250V BK SOUTH AFRICA POWER CORD 16A 250V SOUTH AFRICA BK POWER CORD 10A 250V CHINA POWER CORD 10A 250V 3PIN CHINA BK POWER CORD 10A 250V 3PIN ITALY
53. RO Duo Card 4GB MS Adapter Sony Memory Stick Pro MSX 2GS 2GB SanDisk Memory Stick Pro SDMSV 512 512MB 193 APPENDIX B Test compatible components 194 APPENDIX C Online support information APPENDIX C Online support information Online Support Information 196 This appendix describes online technical support services available to help you repair your Packard Bell products If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer branch offices and regional business units can access our website However some information sources will require a user ID and password These can be obtained directly from Acer CSD Taiwan Acer s website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all Acer notebook desktop and server models including Service guides for all models Users manuals Training materials BIOS updates Software ulilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included a PDF file to facilitate the problem free downloading of our technical material Also available on this website are Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures overview of all the support services we offer accompanied by a list of t
54. Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws 117 CHAPTER 3 Replacing notebook components 16 Reinstall the battery 118 www packardbell com Replacing the inverter board Tools you need to complete this task m voc UII Tom M Flat blade driver OR Scribe or non marring tool Cum 0 screwdriver Screws removed during this task 2 a 2 black M2 5x8 LCD panel hinges bottom 2 a 2 black M2 5x8 LCD panel hinges top 11 2 a 13 M2 5x8 black palm rest base side a a a 3 black M2 5x8 palm rest top side e 1 chrome 2 3 inverter board To replace the inverter board Complete the steps in Preparing the notebook on page 51 2 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the LCD front panel by fo
55. WEGIAN KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK HUNGARIAN KEYBOARD 99KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK RUSSIAN KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK SPANISH KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK TURKISH KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK UK KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK SWEDEN CHAPTER 6 FRU Field Replaceable Unit list KB MP 07F36P0 442 4H PT 100GP7T KB MP 07F36DK 442 4H DK 100GP7T KB MP 07F3610 4424 H IT 100GP7T KB MP 07F36D0 442 4H GR 100GP7T KB MP 07F33HB 442 4H HE 99 GP7T KB MP 07F30J04424 JAP 104 GP7T KB MP 07F33GR 44 24H GK 99 GP7T KB MP 07F36N0 442 4H NO 100GP7T KB MP 07F36HU 44 24H HU 100GP7T KB MP 07F33SU 442 4H RU 99 GP7T KB MP 07F36E0 442 4H SP 100GP7T KB MP 07F36TQ 442 4H TR 100GP7T KB MP 07F36GB 44 24H UK 100GP7T KB MP 07F36S0 442 4H SE 100GP7T 11709 102 11709 092 11709 098 11709 095 KB 1170G 112 KB 1170G 099 11709 096 11709 101 11709 097 11709 103 KB 1170G 105 KB 1170G 109 KB 1170G 110 KB 1170G 106 www packardbell com KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK CZECH SLOVAK KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK BELGIUM KEYBOARD 100KEYS GP7T SJV70 SJV50 INTERNAL17 STANDARD BLACK BRAZI
56. a a a a a 13 black M2 5x8 palm rest base side a a a 3 black M2 5x8 palm rest top side chrome M2x4 modem board i 1 chrome M2x4 system board To replace the system board Ne Complete the steps in Preparing the notebook on page 51 Complete the steps in Removing the battery on page 54 Remove the memory from the old system board by following the instructions in the Adding or replacing memory modules on page 57 If the system has a wireless card installed remove the card from the old system board by following the instructions in the Replacing the wireless card on page 58 Remove the hard drive 1 by following the instructions in Replacing the hard drive 1 on page 61 Ifthe system comes with a hard drive 2 remove the hard drive 2 by following the instructions in Replacing the hard drive 2 on page 64 Remove the optical drive by following the instructions in Replacing the optical drive on page 67 Remove the thermal module by following the instructions in Replacing the thermal module on page 70 107 108 10 11 12 13 14 15 16 17 18 19 20 CHAPTER 3 Replacing notebook components Remove the CPU by following the instructions in Replacing the CPU on page 73 If the system comes with a VGA board remove the VGA board by following the instructions in Replacing the VGA board for discrete models on page 75 Remov
57. a MK2555GSX Hitachi HTS545025B9A300 Western Digital WD2500BEVT 22ZCT 0 250000 512 4 2 5400 RPM 8MB SATA 540 5 V DC 5 Toshiba Super Multi Drive DL 8X TS L633B LF HLDS Super Multi Drive DL 8X GT20N LF Sony Super Multi Drive DL 8X AD 7580S LF PLDS Super Multi Drive DL 8X DS 8A3S LF Performance specification Seagate ST9320320AS Toshiba MK3255GSX Hitachi HTS545032B9A30 0 Western Digital WD3200BEVT 22 ZCTO 320000 512 4 2 5400 RPM 8MB SATA 850 5 V DC 5 Seagate ST9500325AS Toshiba MK5055GSX Hitachi HTS545050B9A30 0 Western Digital WD5000BEVT 22Z ATO 500000 512 4 2 5400 RPM 8MB SATA 3 0 GB s Max Buffer to Host 5 V DC 5 Sony BD COMBO 12 7mm DL 2X BC 5500S LF PLDS BD COMBO 12 7mm DL 2X DS 4E1S HLDS BD COMBO 12 7mm DL 2X CT 10 CHAPTER 1 System specifications Item Specification Transfer rate Sustained Sustained with CD Max 3 6 Mbytes sec with CD Max 3 6 Mbytes sec with DVD Max 10 08 Mbytes sec with DVD Max 10 8 Mbytes sec with BD Max 11 Mbytes sec Buffer memory 2 MB for CD DVD 2 MB for BD 4 5 MB Interface SATA Applicable CD disc formats CD DA Red Book Standard Audio CD amp CD TEXT CD ROM Yellow Book Mode1 amp 2 Standard Data CD ROM XA Mode2 Form1 amp 2 Photo CD Multi Session CD I Green Book Mode2 Form1 amp 2 Ready Bridge CD Extra CD Plus Blue Book Audio amp Text Video
58. ach the bar code sticker covering the antenna cables AN WWWWWWW 1 3800000 www packardbell com 4 Unplug the antenna cables Note which color cable corresponds to each of the connectors Important The number of antenna cables varies depending on the type of wireless card installed on the notebook IEEE 802 11n cards typically have two antenna cables Other types of wireless cards usually have only three antenna cables 1138997 5 Move the antenna cables away from the wireless card screw 6 Remove the screw securing the wireless card nn aaa 1138004 99 60 CHAPTER 3 Replacing notebook components 7 Pull the card out of the slot wwwwww 11380020507 8 Insert the new wireless card at a 30 angle into the empty Mini Card slot The card is keyed so it can only be inserted in one direction If the card does not fit make sure that the notch in the card lines up with the tab in the card slot 9 Secure the new wireless card with the screw removed in step 6 10 Reconnect the antenna cables to the connectors 11 Replace the bay cover then tighten the cover screws www packardbell com Replacing the hard drive 1 Tools you need to complete this task m vc CINE NERO Se Flat blade driver OR Scribe or non marring tool ew Phillips 0 screwdriver Screws removed during this task e 41 chrome M2x4 hard drive
59. age 77 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Remove the palm rest by following the instructions in Replacing the palm rest on page 87 Remove the 2 screws securing the modem board to the system board 101 102 10 1 12 14 15 16 17 18 CHAPTER 3 Replacing notebook components Carefully lift up the modem board to remove it from the port on the system board then turn it over to access the cable Disconnect the cable from the modem board Connect the cable to the new modem board and connect it to the port on the system board Secure the new modem board with the screws that was removed on step 7 Reinstall the palm rest by following the instructions in Replacing the palm rest on page 87 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery www packardbell com Heplacing the coin cell battery Tools you need to co
60. and this item To load default settings press F9 To save changes made and close the utility press F10 1 Press Esc while you are any of the menu screen to display the Exit menu Important You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this information carefully when making changes to parameter values The screenshots used in this section are for illustration only The values displayed may not be the same as those in your computer BIOS setup utility menus The Setup utility has five menus for configuring the various system functions These include Information Main Security Boot and Exit Important The screenshots used in this section are for illustration only The values displayed may not be the same as those in your computer Actual screen information varies by model installed features and location Inthe descriptive table following each of the screenshot settings in boldface are the default settings 31 CHAPTER 2 System utilities Information The Information menu displays a summary of your computer hardware information These information are necessary for troubleshooting and may be required when asking for technical support Information Main Security Boot Exit CPU Type CPU Speed IDEO M
61. aster password generated in step 5 then press Enter gt 45 46 CHAPTER 2 System utilities CHAPTER3 Replacing notebook components Preventing static electricity discharge Preparing the work space Required tools Preparing the notebook Removing the battery Removing the bay cover Adding or replacing memory modules Replacing the wireless card Replacing the hard drive 1 Replacing the hard drive 2 Replacing the optical drive Replacing the thermal module Replacing the CPU Replacing the VGA board for discrete models Replacing the keyboard Replacing the keyboard cover Replacing the power button board Replacing the LCD panel assembly Replacing the palm rest Replacing the touchpad board Replacing the touchpad button board Replacing the USB board Replacing the Bluetooth module Replacing the modem board Replacing the coin cell battery Replacing the dc in cable Replacing the system board Replacing the left and right speakers Replacing the subwoofer Replacing the LCD front panel Replacing the inverter board Replacing the LCD Replacing the LCD panel hinge brackets Replacing the microphone Replacing the webcam Replacing the antennas Replacing the LCD assembly lid CHAPTER 3 Replacing notebook components Preventing static electricity discharge Tape 48 D Warning To avoid exposure to dangerous electrical voltages and moving parts turn off yo
62. ation Realtek ALC888S Stereo 24 bit DAC and ADC HD Audio Dolby Sound room 192 kHz maximum sample rate Internal microphone Yes Internal speakers Yes Internal subwoofer Yes Video Item Specification Chipset Intel GM45 4500MHD N10MGS Memory Shared up to 384 MB 512 MB size N10PGS 1024MB 11 Item Features Core voltage 12 CHAPTER 1 System specifications Specification Intel Gen 5 0 integrated graphics engine with ten fully programmable cores Supports HDMI DVI DP TV Qut LVDS CRT and SDVO Intel Dynamic Video Memory Technology Intel amp DVMT 5 0 Video Capture via x1 concurrent PCI Express port PAVP Protected Audio Video Path support for Protected Intel HD Audio Video and Audio Playback High performance MPEG 2 decoding WMV9 VC 1 and H 264 AVC support Hardware acceleration for MPEG2 VLD iDCT Microsoft DirectX 10 support Blu ray support 40 Mb s Hardware motion compensation Intermediate Z in classic rendering 533 MHz core render clock 1 05 V core voltage Keyboard Item Controller Type Key types Capacitive hotkeys www packardbell com Specification Winbond WPC773 99 100 or 103 key 2 5 mm minimum key travel Function keys system keys navigation keys Fn key Windows key Application key arrow keys and separate numeric keypad Caps lock Num lock PowerSave My Backup Wi Fi control touchpad lock and volume controls Support for simultaneous use
63. before pulling the ends downward to the notebook base Arrange the LCD and microphone cables on the palm rest and reconnect them to their system board connectors Close the LCD panel and turn the notebook over so the base is facing up If the notebook has a wireless card installed reconnect the antenna cables and then reinstall the bay cover Return the base hinge screws removed in step 6 Turn the notebook over so the palm rest is facing up Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 Reinstall the battery www packardbell com Replacing the palm rest Tools you need to complete this task Flat blade driver OR Scribe or non marring tool en Phillips 0 screwdriver Screws removed during this task 2 i 2 black M2 5x8 LCD panel hinges bottom a 2 black M2 5x8 LCD panel hinges top 11 2 2 a 13 black M2 5x8 palm rest base side d a a a 3 black M2 5x8 palm rest top side To replace the palm rest 1 Complete the steps in Preparing the notebook on page 51 2 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard co
64. ches to initial POST values OEh Initialize component OFh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 147 Code 2bEh 2Fh 30h 32h 33h 36h 38h 3Ah 3Ch 3Dh 42h 45h 46h 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 148 Beeps 1 3 4 3 1 4 1 1 2 1 2 3 2 2 3 1 CHAPTER 4 Troubleshooting POST Routine Description RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initializatio
65. color If the existing tape cannot be reused replace it with the same type Make sure the replacement tape is of the non ESD generating kind Do not use cellophane tape www packardbell com Preparing the work space Before performing maintenance on the notebook make sure that your work space and the notebook are correctly prepared Wear a grounding ESD wrist strap and use a grounded or dissipative work mat Use a sturdy table Make sure that the table top is wide enough to hold each component as you remove it Ensure that clear lighting condition is available to make part identification easier Keep your work surface free from clutter and debris that may damage components Use a magnetized screwdriver for removing screws When removing components that are attached to the notebook by a cable unplug the cable before removing the screws when possible to avoid damaging the cable As you remove components and screws lay them toward the rear of your work surface behind the notebook or far enough to the side that your arms will not accidentally brush them onto the floor To help keep track of screws try the following Place each component s screws in their own section of a parts sorter Place each component s screws next to the component on your work surface Print the first page of each task then place the page toward the rear of your work surface As you remove screws place the screws in their respec
66. cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 7 Remove the inverter board by following the instructions in Replacing the inverter board on page 119 134 10 11 12 14 15 16 www packardbell com Remove the LCD by following the instructions in step 8 to step 12 in Replacing the LCD on page 121 Place the LCD on the new LCD assembly lid and follow the instruction in Replacing the LCD on page 121 to secure the LCD Replace the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery 135 CHAPTER 3 Replacing notebook components 136 CHAPTER4 Troubleshooting Diagnosing problems System test procedures Power On Self Test POST error message Index of error messages Phoenix BIOS beep codes Symptom to FRU error
67. crews www packardbell com Replacing the keyboard Tools you need to complete this task SS a ee Flat blade driver OR Scribe or non marring tool To replace the keyboard 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the battery on page 54 3 Turm the notebook over and open the LCD panel to its fully extended position 4 Use the plastic scribe to release the latches securing the keyboard The keyboard will pop up when all the latches are properly released r eis TTTT pah mmm NE 5 Carefully lift up and turn over the keyboard and place it on top of the palm rest 7 7 78 6 CHAPTER 3 Replacing notebook components Disconnect the keyboard cable and remove the old keyboard 10 Connect the cable from the new keyboard into the connector Insert the tabs on the front edge of the keyboard into the slots under the palm rest You may need to press down on the keyboard keys along the front and side edges of the keyboard to seat the retaining tabs into their corresponding slots Gently press down on the top and side of the keyboard until it is properly secured by the latches Reinstall the battery www packardbell com Replacing the keyboard cover Tools you need to complete this task Flat blade driver OR Scribe or non marring tool P To replace the keyboard cover 1 Complete the
68. d diagnostic test for the system board in loop mode at least ten times If any error is detected replace the FRU If no error is detected do not replace any FRU 2 Rerun the test to verify that there are no more errors www packardbell com Undetermined problems If the diagnostic test may not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Use these procedures to isolate the failing FRU do not isolate a non defective FRU Important V Verify that all attached devices are supported by the notebook Important Va Verify that the power supply being used at the time of the failure is operating correctly See Testing the power system on page 140 gt To isolate a failing FRU Turn off the notebook 2 Visually check FRU parts for damage If you identify any damage replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive s SO DIMM Optical drive Memory cards 4 Turn on the notebook 5 Determine if the problem has changed Ifthe problem does not recur reconnect the removed devices one at a time until you find the failing FRU If the problem does recur replace the following FRUs one at a time System board LCD assembly Important Do not re
69. e DT85 system board 160 LOD VIEWS oud ch ec ER usd Sao pt t 160 Bolo VIEW senig os wees fae ia 161 Chapter 6 FRU Field Replaceable Unit Hst 163 Inifers reri Mere 164 Exploded GiaQram sit cients ae EER Wi RE USES 165 iiA oe ELT 166 Appendix A Model definition and 183 Appendix B Test compatible components 189 TOJON gost Ou Ip 190 Microsoft Windows Vista Environment Test 191 Contents Appendix C Online support information Online Support Information CHAPTER I System specifications Preface Features System block diagram Hardware specifications Notebook product tour Keyboard Touchpad Webcam Preface Conventions CHAPTER 1 System specifications The following conventions are used in this manual Warning Indicates a potential for personal injury Caution Indicates a potential loss of data or damage to equipment Important Indicates information that is important to know for the proper completion of a procedure choice of an option or completing a task General information Before using this information and the product it supports read the following general information This service guide provides you with all technical information relating to the basic configuration
70. e from its system board connector 70 www packardbell com 4 Loosen the spring loaded captive screws securing thermal module Follow the screw sequence indicated on the below images 7 CHAPTER 3 Replacing notebook components 6 Lay the thermal module down in an upright position to avoid tainting your work space with thermal grease 8 Moisten a soft cloth with isopropyl alcohol and clean the processor die to remove any thermal grease residue Wipe the die surface several times to make sure that no particles or dust contaminants are evident Allow the alcohol to evaporate before continuing Caution Do not touch the contact surface of the new thermal module nor the processor die as this may leave dead skin cells or oils from your finger that can result in poor thermal grease performance 9 APP just enough thermal grease to evenly coat the surface of the processor ie 10 Place the new thermal module on the system board and tighten its captive screws to secure it in place Follow the sequence of the number beside each screw when securing the thermal module 11 Reconnect the cooling fan cable to its system board connector 12 Replace the bay cover then tighten the cover screws 72 www packardbell com Replacing the CPU Tools you need to complete this task m vc a E Flat blade driver Scribe or non marring tool eum Phillips 0 screwdriver P To replace the CPU 1 2 3 Complete the steps in
71. e palm rest by following the instructions in Replacing the palm rest on page 87 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery www packardbell com Replacing the dc in cable Tools you need to complete this task m vc gt ss Flat blade driver OR Scribe or non marring tool en Phillips 0 screwdriver Screws removed during this task 2 i 2 black M2 5x8 LCD panel hinges bottom a 2 black M2 5x8 LCD panel hinges top 11 2 a 13 black M2 5x8 palm rest base side a a a 3 black M2 5x8 palm rest top side To replace the dc in cable 1 Complete the steps in Preparing the notebook on page 51 2 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly b
72. e the keyboard by following the instructions in Replacing the keyboard on page 77 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 Disconnect the power button board cable by following the instructions in Replacing the power button board on page 81 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Remove the palm rest by following the instructions in Replacing the palm rest on page 87 Disconnect the USB board cable by following the instructions in Replacing the USB board on page 96 Remove the Bluetooth module by following the instructions in Replacing the Bluetooth module on page 99 Remove the modem board by following the instructions in Replacing the modem board on page 101 Remove the coin cell battery by following the instructions in Replacing the coin cell battery on page 103 the subwoofer cable from FRONT1 connector on the system oard www packardbell com 21 Remove the one screw securing the system board to the base panel 22 lift the right side of the system board and slide it out of the base panel Note A circuit board that is gt 10 cm has been highlighted with a yellow rectangle as shown in the above image Follow the local regulations for disposing this type of circuit board 23 Replace the new system board into the base panel 24 Secure the n
73. e to the Setup utility and loads previous configuration settings Saves all changes made to the Setup utility www packardbell com BIOS recovery An interruption during a BIOS flash procedure e g a power outage can corrupt the BIOS code which will cause the system to go into an unbootable state You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code Caution Observe the following when performing a BIOS recovery Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery and BIOS flash procedures The BIOS crisis recovery disk should be prepared in a computer running the Windows XP or Windows Vista OS Creating the Crisis Recovery disk To create the Crisis Recovery disk 1 Nm RU N Prepare a removable USB storage device with a capacity size greater than 10 MB Note that all data on the USB storage device will be cleared during the creation of the crisis disk Set up a computer running the Windows XP or Windows Vista OS and plug in the USB storage device into an available USB port Decompress the Crisis Package Source Select WINCRIS exe and then select Run as administrator Keep the default settings and then click Start button When the pop up warning dialog box appears click OK to create the crisis disk Click No if you do not want to create another crisis disk Ej
74. e voltage is not correct replace the power adapter If the voltage is within the range do the following Replace the system board i problem is not corrected see Undetermined problems on page If the power on indicator does not light up check the power adapter s power cord for correct continuity and installation If the operational charge does not work see Check the battery pack on page 141 Important M An audible noise from the power adapter does not always indicate a defect Check the battery pack To check the battery pack using software Open Power Management in the Windows Control Panel 2 n Power Meter make sure that the parameters shown for Current Power Source and Total Battery Power Remaining are correct Repeat the steps 1 and 2 for both battery and adapter This helps you identify first the problem is on recharging or discharging Go m To check the battery pack using hardware Turn off the notebook 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery Important To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the notebook If the battery status indicator does not light up remove the battery pack and let it return to r
75. ect and reconnect the USB removable storage device and make sure it contains the BIOS wph MINIDOS sys PHLASH16 exe files Performing a BIOS recovery To perform a BIOS recovery 1 2 3 Shut down the BIOS failed computer Connect the USB storage device containing the Crisis Recovery disk files to the failed computer Press and hold the Fn Esc keys this is the BIOS recovery hotkey then press the power button The BIOS recovery process begins When the process is complete the computer will automatically reboot Disconnect the USB storage device from the computer Perform a BIOS flash procedure to update the BIOS firmware 41 CHAPTER 2 System utilities Running the Flash utility P To run the Flash utility 42 1 2 3 Rename the BIOS file as XXXXXXX FD Copy the XXXXXXX FD file to a bootable USB device containing the Crisis Recovery disk files Turn off the computer Insert the USB device containing the renamed BIOS file and the Crisis Recovery disk files to any USB port Press and hold the Fn Esc keys this is the BIOS recovery hotkey then press the power button Release the Fn Esc keys after POST www packardbell com Clearing a BIOS password To clear a lost BIOS password user or supervisor password you need to short the clear password hardware gap G35 located near the LCD connector on the system board HW Default setting Function Gap Open normal Short to clea
76. ect them now Replace the bay cover then tighten the cover screws Reinstall the battery 93 CHAPTER 3 Replacing notebook components Replacing the touchpad button board Tools you need to complete this task Flat blade driver OR Scribe or non marring tool e uum Phillips 0 screwdriver Screws removed during this task E 2 2 black M2 5x8 LCD panel hinges bottom a 2 2 black M2 5x8 LCD panel hinges top i i i i a 13 black M2 5x8 palm rest base side a a i 3 black M2 5x8 palm rest top side e Al 112 chrome M2x4 touchpad button board To replace the touchpad button board 1 Complete the steps in Preparing the notebook on page 51 2 Ifthe notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm rest by following the instructions in Replacing the palm rest on page 87 7 Remove the 2 screws securing the touchpad button board 94 8 www packardbell com Disconnect the cable from the touchpad button board connector 10 11 12 13 14 15 16 17 18 19 R
77. elephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Index A AC adapter specifications 16 antennas replace 132 application key 24 arrow keys 24 audio controller 7 next track 25 play pause button 25 previous track 25 specifications 11 stop button 25 B backlight control 25 battery remove 54 specifications 16 bay cover remove 55 BIOS crisis disk 41 BIOS flash 42 BIOS recovery BIOS flash 42 crisis disk 41 precautions 41 procedure 41 BIOS specifications 8 BIOS utility access 30 Boot menu 39 Exit menu 40 Information menu 32 Main menu 33 navigate 31 Security menu 35 Bluetooth chipset 14 controller 7 module replace 99 101 103 105 111 114 specifications 14 system key 25 boot sequence 39 button indicator 22 button indicator Acer PowerSmart 22 Backup 22 C clicking 26 component replacement antennas 132 battery 54 bay cover 55 Bluetooth module 99 101 103 105 111 114 ESD prevention 48 hard drive 61 64 keyboard cover 77 LCD 121 LCD assembly lid 134 LCD front panel 116 119 LCD panel assembly 81 83 LCD panei brackets memory 57 microphone 128 130 optical drive 67 palm rest 87 preparatory steps 51 safety reminders 48 system board 107 tape 48 tools 50 touchpad board 90 94
78. ell com FRU Action Sequence Test or replace the CMOS battery run the BIOS Setup Utility to reconfigure system time then reboot the system Test or replace the CMOS battery run the BIOS Setup Utility to reconfigure system time then reboot the system Test or replace the CMOS battery run the BIOS Setup Utility to reconfigure system time then reboot the system Test or replace the system board Test or replace the CMOS battery run the BIOS Setup Utility to reconfigure system time then reboot the system Test or replace the system board Run Load Setup Defaults using the BIOS Setup Utility then reboot the notebook Test or replace the CMOS battery run the BIOS Setup Utility to reconfigure system time then reboot the system Test or replace the system board Run Load Setup Defaults using the BIOS Setup Utility then reboot the notebook Test or replace the SO DIMM Test or replace the system board Make sure that the drive is defined with the proper diskette type in the BIOS Setup Utility Make sure that the drive is defined with the proper diskette type in the BIOS Setup Utility Test or replace the system board Test or replace the system board Test or replace the SO DIMM Test or replace the system board Test or replace the SO DIMM Test or replace the system board Test or replace the SO DIMM Test or replace the system board Run Load Setup Defaults
79. en tighten the cover screws Reinstall the battery www packardbell com Replacing the Bluetooth module Tools you need to complete this task m vc EEE Flat blade driver OR Scribe or non marring tool en Phillips 0 screwdriver Screws removed during this task i 2 black M2 5x8 LCD panel hinges bottom 4 a 2 black M2 5x8 LCD panel hinges top 11 2 13 black M2 5x8 palm rest base side d a a 3 black M2 5x8 palm rest top side To replace the Bluetooth module 1 Complete the steps in Preparing the notebook on page 51 2 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm rest by following the instructions in Replacing the palm rest on page 87 7 Disconnect the Bluetooth cable from the Bluetooth module 99 100 8 CHAPTER 3 Replacing notebook components The Bluetooth module is glued to the system board Carefully pry loose the Bluetooth module from the system board using a flat blade screw driver or a plastic scribe 10 11 12 13 1
80. eplace the new touchpad button board on the palm rest Connect the cable to the touchpad button board connector Replace the screws that was remove in step 7 Reinstall the palm rest by following the instructions in Replacing the palm rest on page 87 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery 95 CHAPTER 3 Replacing notebook components Replacing the USB board Tools you need to complete this task emm SS np Flat blade driver OR Scribe or non marring tool 96 e Phillips 0 screwdriver Screws removed during this task 2 2 black M2 5x8 LCD panel hinges bottom a a 2 black M2 5x8 LCD panel hinges top a 2 13 black M2 5x8 palm rest base side 3 2 i 3 black M2 5x8 palm rest top side 4 chrome M2x4 USB board To replace the USB board 1 2 3 Complete the steps in Preparing the notebook on page 51 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58
81. equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane Bluetooth communication devices are examples of devices that provide wireless communication Mute the sound Press the key combination again to restore the F7 sound Turn the display screen backlight off to save power Press any F8 key to turn it back on Play or pause the multimedia playback F9 Il Stop playing the CD or DVD F10 m Skip back one CD track or DVD chapter F11 I Skip ahead one CD track DVD chapter F12 gt 25 CHAPTER 1 System specifications Touchpad 10100 Left button Right button When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction You can use the scroll zone to scroll through documents Use of the scroll zone may vary from program to program You can use the left and right buttons below the touchpad to select objects To Do this Move the Move your finger around on pointer on the the touchpad If you run out Screen of space and need to move the pointer farther lift your Z 7 finger move it to the middle of the touchpad then continue moving your finger Select an Position the pointer over the object on the object Quickly press and screen release the left button once This action is called clicking Z y 26
82. ervisor password you need to short the clear password hardware gap located on the system board Go to page 43 for instructions To regain access to your computer if you lose the HDD password you need to generate a master password and unlock your hard drive Go to page 45 for instructions www packardbell com Boot Use the Boot menu to set the preferred drive sequence in which the Setup utility attempts to boot the operating system Information Main j 1 IDE0 XXXXXXXXXXX XX 9 To set boot drive sequence Press T or J to highlight a bootable device 2 Press F5 or F6 to move the selected device up or down the boot sequence 3 Press F10 to save the changes you made and close the Setup utility m 39 40 CHAPTER 2 System utilities Exit The Exit menu screen lists options for quitting from the Setup Utility Information Main Securit Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 n l Esc Enter Option Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Boot Item Specific Help Exit System Setup and save your changes to CMOS F9 F10 Description Saves changes made and closes the Setup utility Keyboard shortcut F10 Discards changes made and closes the Setup utility Loads the factory default settings for all Setup parameters Keyboard shortcut F9 Discards all changes mad
83. es designed for this Packard Bell notebook Tools you need to complete this task Flat blade driver OR Scribe or non marring tool Gan Phillips 0 screwdriver To add or replace memory modules Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 f you are replacing a memory module go to step 4 If you installing an additional memory module go to step 5 4 Use a non marring plastic scribe to push out the latches on both sides of the memory slot until the module tilts upward Then remove from the memory slot As Www 534 5 Insert the new memory module at a 30 angle into an empty memory slot and then press it down until it clicks into place The module is keyed so it can only be inserted in one direction If the module does not fit make sure that the notch in the module lines up with the tab in the memory slot 6 Replace the bay cover then tighten the cover screws m 57 CHAPTER 3 Replacing notebook components Replacing the wireless card 58 Tools you need to complete this task 99 NL s z sas Flat blade driver OR Scribe or non marring tool Phillips 0 screwdriver Screws removed during this task Ay chrome M2x4 wireless card To replace the wireless card 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Det
84. ew Icon Item Description 1 Subwoofer Emits low frequency sound output 2 Bottom cover Houses the memory hard drive cpu and wlan card 3 e Battery release latch Releases the batter for removal 4 Battery bay Houses the computer s battery pack 5 Battery lock Locks the battery in position 6 Hard disk cover Houses the computer s secondary hard drive optional 23 CHAPTER 1 System specifications Keyboard Your notebook features a full size keyboard that functions the same as a desktop computer keyboard Many of the keys have been assigned alternate functions including shortcut keys for Windows and function keys for specific system 24 operations Function keys System keys FN key Windows key Key types Numeric keypad Navigation keys Application key Arrow keys The keyboard has several different types of keys Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key Key type Icon Function keys System keys Navigation keys Fn key Windows key Ry Application key p 55 Arrow keys Description Press these keys labeled to F12 to perform actions in programs For example pressing F1 may open help Each program uses different function keys for different purposes See the program documentation to find out more about the function key actions Press these colored keys in combination with the FN key t
85. ew system board with the screws that was remove in step 21 25 Reconnect the subwoofer cable to the FRONT1 connector on the system board 26 Replace the coin cell battery by following the instructions in Replacing the coin cell battery on page 103 27 Replace the modem board by following the instructions in Replacing the modem board on page 101 28 Replace the Bluetooth module by following the instructions in Replacing the Bluetooth module on page 99 109 110 CHAPTER 3 Replacing notebook components Reconnect the USB board cable by following the instructions in Replacing the USB board on page 96 Replace the palm rest by following the instructions in Replacing the palm rest on page 87 Replace the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reconnect the power button board by following the instructions in Replacing the power button board on page 81 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 Close the LCD panel and turn the notebook over so the base is facing up If the system comes with a VGA board replace the VGA board by following the instructions in Replacing the VGA board for discrete models on page 75 Replace the CPU by following the instructions in Replacing the CPU on
86. g color is displayed The LCD is displaying extra horizontal or vertical lines Power Symptom Error The notebook shuts down during operation The notebook doesn t turn on The notebook doesn t turn off The battery can t be charged Action in Sequence Run Load Setup Defaults using the BIOS Setup Utility then reboot the notebook Reconnect the LCD connectors Test or replace the keyboard if contrast and brightness function key doesn t work Check the LCD inverter ID Test or replace the LCD cable Test or replace the LCD inverter Test or replace the LCD Test or replace the system board Reconnect the LCD connector Check the LCD inverter ID Test or replace the LCD cable Test or replace the LCD inverter Test or replace the LCD Test or replace the system board Check the LCD inverter ID Test or replace the LCD cable Test or replace the LCD inverter Test or replace the LCD Test or replace the system board Action in Sequence Test the power source battery pack and power adapter See Testing the power system on page 140 Test or replace the battery pack Test or replace the power adapter Test or replace the system board Test the power source battery pack and power adapter See Testing the power system on page 140 Test or replace the battery pack Test or replace the power adapter Test or replace the system board Test the power source battery pack and power adapte
87. gnosing problems 138 System test procedures 139 Testing the optical drive 139 Testing the keyboard or auxiliary input device 139 Testing the memory 140 Testing the power system 140 Testing the touchpad 142 Power On Self Test POST error message 143 Index of error messages 144 Error Codes EI Ead du icq ded 144 Error messages uu 2 box mew dH ERR 144 No beep error messages 146 Phoenix BIOS beep codes 147 Symptom to FRU error messages 153 EOD ec educ ELA poU Eb RES DERI ETUR BUS d 153 ROWE u a oes EL TII EIU 153 Memory Card iege 154 MEMO eo den eae esse E fon kasa 154 Sound P aise nos Ore sede sed a teed Wd uw ue Yee 154 Power management 154 DEVICES cafeteria edel ga api Path patu ary 155 Keyboard and touchpad 155 Intermittent problems 156 Undetermined problems 157 Chapter 5 System board layout 159 EasyNot
88. he instructions in Replacing the inverter board on page 119 Remove the LCD panel hinge brackets by following step 8 to step 12 in Replacing the LCD on page 121 9 Attach the new LCD panel hinge brackets to the LCD and secure it with the screws that were remove in step 9 in Replacing the LCD on page 121 10 Replace the LCD by following the instructions in Replacing the LCD on page 121 14 15 16 17 18 www packardbell com Replace the inverter board by following the instructions in Replacing the inverter board on page 119 Replace the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery 127 CHAPTER 3 Replacing notebook components Replacing the microphone Tools you need to complete this task mara IT r Flat blade driver OR Scribe or non marring tool Phillips 0 screwdriver Screws removed during this task E 2 2 black M2 5x8 LCD panel hinges bottom a 2 2 black M
89. ility and see if fixed disk and drive A are properly identified Test or replace the diskette drive Test or replace the hard disk drive Test or replace the system board FRU Action in Sequence Test the power source battery pack and power adapter See Testing the power system on page 140 Make sure that every connector is connected tightly and correctly Reconnect the SO DIMM Test or replace the LED board Test or replace the system board Test the power source battery pack and power adapter See Testing the power system on page 140 Reconnect the LCD connector Check the hard disk drive Check the LCD inverter ID Check the LCD cable Test or replace the LCD inverter Test or replace the LCD Test or replace the system board Reconnect the LCD connectors Check the LCD inverter ID Check the LCD cable Test or replace the LCD inverter Test or replace the LCD Test or replace the system board Make sure that every connector is connected tightly and correctly Test or replace the system board Test or replace the speaker Test or replace the system board www packardbell com Phoenix BIOS beep codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non Maskable Interrupt NMI 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 01 Initialize CPU registers 0580 Enable CPU cache 0Ch Initialize ca
90. ing a password Note the following reminders before you define a system password The maximum length of password contains 8 alphanumeric characters System passwords are case insensitive When typing the password only shaded blocks representing each typed character are visible www packardbell com To set a supervisor password 1 Press T or J to highlight Set Supervisor Password then press Enter The Set Supervisor Password box opens uperu Enter New Password onfirm New Password Type a password then press Enter Retype the password to verify the first entry then press Enter You will be prompted to save the new password Press Enter Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password To set a user password 1 Press T or J to highlight Set User Password then press Enter The Set User Password box opens Type a password then press Enter Retype the password to verify the first entry then press Enter You will be prompted to save the new password Press Enter Press F10 to save the password and close the Setup Utility Changing a password To change a password 1 Press T or 4 to highlight the Set Supervisor Password or Set User Password field then press Enter The Set Supervisor Password or Set User Password box opens Enter Current Passuord Enter Neu Passuord onfirm Neu Passwort Type the current password
91. install the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery 133 CHAPTER 3 Replacing notebook components Replacing the LCD assembly lid Tools you need to complete this task Phillips 0 screwdriver Flat screwdriver or Non marring plastic scribe Tools you need to complete this task Flat blade driver OR Scribe or non marring tool e Phillips 0 screwdriver Screws removed during this task a 2 black M2 5x8 LCD panel hinges bottom a 2 black M2 5x8 LCD panel hinges top i amp i i i amp a i 13 M2 5x8 black palm rest base side a a a 3 black M2 5x8 palm rest top side e 4 chrome M2x3 inverter board e i i i 4 black M2 5x6 left hinge e i i 4 black M2 5x6 right hinge e 3 chrome M2x3 left LCD bracket e Al chrome M2x3 right LCD bracket w To replace the LCD assembly lid 1 Complete the steps in Preparing the notebook on page 51 2 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard
92. l 25 mute 25 Sleep mode 25 usage 25 T television HDMI out jack 19 touchpad buttons 206 check 142 clicking 26 dragging screen objects 27 moving pointer 26 moving screen objects 27 opening program or files 27 opening shortcut menu 27 right clicking 27 scroll zone 26 selecting screen objects 206 specifications 13 usage 26 touchpad board replace 90 94 TV out HDMI jack 19 U undetermined problems 157 USB board replace 96 USB port specifications 15 user password change 37 clear 44 remove 38 set 37 V video controler 11 features 12 HDMI out jack 19 memory 11 next chapter 25 www gateway com play pause button 25 previous chapter 25 stop button 25 volume mute 25 W webcam specifications 15 usage 27 Windows key 24 wired LAN specifications 14 wireless card replace 58 wireless LAN specifications 14 199 Index 200 MAN SJV 80 SVC GDE R1 06 09
93. lace the battery pack Test or replace the system board Reconnect the hard disk drive and optical drive Check the hard disk connection to the system board Test or replace the system board Action in Sequence Run Load Setup Defaults using the BIOS Setup Utility then reboot the notebook Reconnect the hard disk drive and optical drive Press Fn F4 repeatedly to switch between LCD external display and both displays Test or replace the system board Test or replace the USB board Test or replace the system board Run the printer self test Reinstall the printer driver Test or replace the printer cable Test or replace the printer Test or replace the system board Action in Sequence Reconnect the keyboard cable Test or replace the keyboard Test or replace the system board Reconnect the touchpad cable Test or replace the touchpad board Test or replace the system board Important If you cannot find a symptom or an error in this list and the problem remains see Undetermined problems on page 157 199 CHAPTER 4 Troubleshooting Intermittent problems 156 Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect These reasons include cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists To analyze an intermittent problem Runthe advance
94. lled proceed to step 6 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 Remove the keyboard cover by following the instruction in Replacing the keyboard cover on page 79 Turn the notebook over so the base is facing up Remove the base screws that secure the LCD panel hinges Turn the notebook over again so the palm rest is facing up 83 84 CHAPTER 3 Replacing notebook components 8 Remove the tape securing the LCD and microphone cables 9 Disconnect the LCD and microphone cables from their system board connectors 10 notebook has a wireless card installed note the antenna cable routing for later reference and then release the antenna cables from the palm rest If there s no wireless card installed proceed to step 12 www packardbell com 11 Pull the antenna cables from underneath the computer and release them from the latches 13 Lift the LCD panel assembly and away from the notebook 85 86 14 15 16 17 18 CHAPTER 3 Replacing notebook components Position the new LCD panel assembly on the notebook and then secure it with the hinge screws removed in step 12 If the notebook has a wireless card installed proceed to step 17 to arrange the antenna cables If there s no wireless card installed proceed to step 18 Refer to the antenna cable routing note made on step 10 and secure the antenna cables to the palm rest
95. llowing the instructions in Replacing the LCD front panel on page 116 7 Remove the 1 screw securing the inverter board 119 CHAPTER 3 Replacing notebook components 8 Turn over the inverter board to access the cables 2 1 7 4 9 Disconnect the cables from the inverter board 10 Connect the cables that was remove in step 9 to the new inverter board 11 Turn over the inverter board and secure it to the LCD panel lid with the screw that was remove in step 7 12 Replace the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 13 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 14 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 15 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 16 If you have disconnected any wireless antennas reconnect them now 17 Replace the bay cover then tighten the cover screws 18 Reinstall the battery 120 www packardbell com Replacing the LCD Tools you need to complete this task ega Flat blade driver OR Scribe or non marring tool eum Phillips 0 screwdriver Screws removed during this task 2 a 2 black M2 5x8 LCD panel hinges bottom 2 a 2 black M2 5x8 LCD panel hinges top 14 2
96. mplete this task Flat blade driver OR Scribe or non marring tool e Phillips 0 screwdriver Screws removed during this task 2 a 2 black M2 5x8 LCD panel hinges bottom a a 2 black M2 5x8 LCD panel hinges top 11 a 2 a 13 black M2 5x8 palm rest base side a a a 3 black M2 5x8 palm rest top side To replace the coin cell battery Complete the steps in Preparing the notebook on page 51 2 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm rest by following the instructions in Replacing the palm rest on page 87 7 Use a flat blade screw driver or plastic scribe to push and release the coin cell battery from the system board 103 104 CHAPTER 3 Replacing notebook components 1 ww I 1016 The battery has been highlighted with a yellow circle in the above image Detach the battery and follow local regulations for disposing it 10 11 12 13 14 15 Gently push down the new coin cell battery to latch it into the system board Reinstall th
97. n Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start optional Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Code 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh 70h 72h 76h 7Ch 7Eh 80h 81h 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 8Fh 90h 91h 92h 93h Beeps www packardbell com POST Routine Description Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode SMM area Display external L2 cache size Load custom defaults optional Display shadow area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non MCD IDE controllers Detect and install external parallel ports Initialize PC compatible PnP ISA devices Re initialize
98. n its front to access the LCD cable 123 CHAPTER 3 Replacing notebook components 14 Detach the portion of the LCD cable that is glued to the LCD panel 15 Detach the adhesive tape near the LCD cable connector 16 Disconnect the LCD cable from the connector 124 I7 18 I9 20 23 26 27 28 29 www packardbell com Connect the LCD cable to the connector on the new LCD panel and replace the tapes that might be destroyed when removing the LCD cable Turn the LCD on its back and secure the left and right LCD bracket with that screws that were removed in step 12 Place the new LCD on the LCD assembly lid and replace the tape remove in step 10 Secure the LCD on the LCD assembly lid by replacing the screws that were remove in step 9 Reconnect the webcam cable Replace the inverter board by following the instructions in Replacing the inverter board on page 119 Replace the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover
99. nP BIOS 1 0a SMBIOS 2 4 BIOS Boot Specification Simple Boot Flag 1 0 Boot Block PCI Bus Power Management Interface Specification USB Specification 1 1 2 0 IEEE 1394 1 0 USB 1394 CD ROM Boot Up support PC Card Standard 1995 PCMCIA 3 0 Compliant Device IrDA 1 0 Intel AC97 CNR Specification WfM 2 0 PXE 2 1 Boot Integrity Service Application Program Interface BIS 1 0 PC99a and Mobile PC2001 Compliant Manually set supervisor user and HDD passwords Specification Built in 0 MB no on board memory 2 Maximum memory size per slot 2 GB Maximum system memory Supported SO DIMM type 4 GB DDR 3 SDRAM Supported SO DIMM speed 1066 MHz PC3 8500 Supported SO DIMM voltage 1 8V and 0 9V e 1 5V Supported SO DIMM package 200 pin SO DIMM Memory module combinations You can install memory modules in any combination as long as they match the above specifications Hard Drive Item Specification Model Seagate ST9160310AS Toshiba MK1655GSX Hitachi HTS543216L9A30 0 Western Digital WD1600BEVT 22Z CTO Capacity MB 160000 Bytes per sector 512 Data heads 3 4 Drive format Disks 2 5400 RPM Spindle speed RPM Performance specifications Buffer size 8MB Interface SATA Max media 540 transfer rate disk buffer Mbytes s DC power requirement Voltage tolerance 5 V DC 5 Optical drive ltem Specification Model www packardbell com Seagate ST9250315AS ST9250320AS Toshib
100. not safe to disassemble the machine in this state Mechanical Off All devices in the system are turned off completely No electrical current is running through the system Except for the real time clock power consumption is zero The machine can be worked on without damaging the hardware or endangering service personnel 17 CHAPTER 1 System specifications Notebook product tour Important Case color may vary from that shown in the pictures Front View A Icon Item 1 in 52 5 in 1 card reader AD 2 Battery 3 T Power Note Description Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick Pro MS PRO and xD Picture Card Note Push to remove install the card Only one card can operate at any given time Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Indicates the computer s power status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode 18 Left View www packardbell com Icon 1 umm 2 HDMI out jack optional 5 6 7 000 9 Item DC in jack HDMI External display VGA port Ethernet RJ 45 port USB 2 0 ports Line in jack Microphone jack Headphones spe aker line out jack Ex
101. o boot with INT 19 Initialize POST Error Manager PEM Code C2h C3h C4h C5h C6h C7h C8h C9h D2h EOh Eth E2h E3h E4h E5h E6h E7h E8h E9h EAh EBh ECh EDh EEh EFh FOh Fih F2h F3h F4h F5h Beeps www packardbell com POST Routine Description Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS optional Initialize notebook docking optional Initialize notebook docking late Force check optional Extended checksum optional Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS 151 CHAPTER 4 Troubleshooting F6h Clear Huge Segment F7h Boot to Full DOS 152 www packardbell com oymptom to FRU error messages LCD Symptom Error The LCD backlight doesn t work The LCD is too dark The LCD brightness cannot be adjusted The LCD contrast cannot be adjusted The LCD screen is unreadable Missing pels in characters The screen appears abnormal The wron
102. o perform specific actions For more information see System key combinations on page 25 Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Press the FN key in combination with a colored system key to perform a specific action Press this key to open the Windows Start menu This key can also be used in combination with other keys to open Windows utilities like F Search utility R Run utility and E Computer window Press this key for quick access to shortcut menus and help assistants in Windows Press these keys to move the cursor up down right or left www packardbell com System key combinations When you press the FN key and a system key at the same time your notebook performs the action identified by the text or icon on the key Press and hold FN then press this system key Turn the capacitive touch key LEDs on or off Enter Sleep mode or Hybrid Sleep mode Press the power F3 button to leave Sleep mode Toggle the notebook display in the following order F4 The LCD Anexternal monitor or projector a monitor or projector must aoa be plugged into the monitor port or HDMI port on your notebook Both displays at the same time Turn the optional Bluetooth function on or off F6 Warning Radio frequency wireless communication can Q interfere with
103. o run Setup P To run the BIOS Setup Utility Turn on the notebook If the computer is already turned on save your data and close all open applications then restart the computer 2 Press F2 when the Press F2 to enter Setup prompt appears the bottom of the screen Use the left and right arrow keys to move between selections on the menu bar Information Main CPU Type CPU Speed IDEO Model Name IDEO Serial Number IDE1 Model Name IDE1 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Esc Security Boot Exit Intel R Core TM 2 Duo CPU P7550 2 26 GHz 2 26GHz XXXXXXXXXXX XX XXXXXXXX XXXXXXXXXXX XX XXXXXXXX XXXXXXXXXXX XXX XX XXXX XX VX XX XX XXX XXXXXX XXX XXX XXX XXXXXX XX XX XXXXXXXXXXXXXXXXXXXXXXX None EasyNote DT85 Packard Bell XXXxXxXX XXxX XXxx XXXx XXXxXXxXxxXX Enter F10 www packardbell com Navigating the BIOS setup utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens P To use the BIOS setup utility To choose a menu use the left and right arrow keys To choose an item use the up T and down J arrow keys To change the value of a parameter press F5 or F6 Aplus sign indicates the item has sub items Press ENTER to exp
104. odel Name IDEO Serial Number IDE1 Model Name IDE1 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Intel R Core TM 2 Duo CPU P7550 2 26 GHz 2 26GHz XXXXXXXXXXX XX XXXXXXXX XXXXXXXXXXX XX XXXXXXXX XXXXXXXXXXX XXX XX XXXX XX VX XX XXXXXX XXX XXX XXX XXXXXX XX XX XXXXXXXXXXXXXXXXXXXXXXX None EasyNote DT85 Packard Bell KBC Version Serial Number Asset Tag Number Product Name Manufacturer Name 32 UUID F1 Esc XXXxXxXX XXxX XXxx XXXx XXXxXXxXxxXX Parameter CPU Type CPU Speed IDEO Model Name IDEO Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Version Serial Number Asset Tag Number Product Name F9 Enter F10 Description Displays the processor model and speed Displays the processor speed Displays the model name of the hard drive installed on the primary IDE master Displays the serial number of the hard drive installed on the primary IDE master Displays the model name of the installed optical drive Displays system BIOS version Displays the VGA firmware version Displays the keyboard controller version Displays the system serial number Displays the system asset tag number Displays the official model name of the computer www packardbell com Parameter Description Manufacturer Name Displays the name of the computer manufacturer UUID Number Displays the computer s UUID
105. of battery cell 6 8 Package configuration 3 cells in series 2 series in parallel 4 cells in series 2 series in parallel Normal voltage 11 1 V Charge voltage max 12 6 V AC adapter Item Specification Brand Delta Hipro Watt 65 90 Maximum input AC 1 7A current Output rating 19 V DC 16 www packardbell com Power management ACPI mode G3 G2 S5 G1 GO 50 G3 Description Mechanical Off All devices in the system are turned off completely No electrical current is running through the system Except for the real time clock power consumption is zero The machine can be worked on without damaging the hardware or endangering service personnel Soft Off The computer consumes a minimal amount of power No user mode or system mode code is run It is not safe to disassemble the machine in this state The computer consumes a small amount of power user mode threads are not being executed and the system appears to be off from the end user s perspective the display is off and so on It is not safe to disassemble the machine in this state Working The system dispatches user mode application threads and they execute In this state peripheral devices are having their power state changed dynamically The user can select through some UI various performance power characteristics of the system to have the software optimize for performance or battery life The system responds to external events in real time It is
106. ollowing lists the error messages that the BIOS displays on the screen and the error symptoms classified by function Important Most of the error messages occur during POST Some of them display information about a hardware device such as the amount of memory installed Others may indicate a problem with a device such as the way it has been configured Important If the system fails after you make changes in the BIOS Setup Utility menus reset the notebook enter Setup and install Setup defaults or correct the error 143 CHAPTER 4 Troubleshooting Index of error messages Error codes Error Codes 006 010 070 071 072 110 No error code No error code Error messages Error Messages Failure Fixed Disk Stuck Key Keyboard error Error Messages Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error The causes are shown before Equipment Configuration Error Memory Error at xxxx Xxxx xxxxh Roooxh W xxxxh Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System is disabled An incorrect password was entered Battery is critically low In this situation BIOS issues four short beeps then shuts the system down No message is displayed Temperature is critically high In this situation BIOS shuts the system down No message is displayed FRU Action Sequence Reconnect the hard disk drive connector
107. ook Numeric keypad External keyboard If any of these devices do not work reconnect the cable connector and repeat the failing operation 139 CHAPTER 4 Troubleshooting Testing the memory Memory errors can stop your programs show error messages on the screen or hang the system gt To test the memory Boot from the diagnostics diskette and start the diagnostics program 2 Run the Memory Test and see if the test completes successfully 3 Press F2 in the test items 4 Follow the instructions in the message window Important M Make sure that each memory card is fully installed into the connector A loose connection can cause an error Testing the power system To test for a power problem Turn on the notebook using each of the following power sources Remove the battery pack connect the power adapter then make sure that the notebook turns on using AC power Disconnect the power adapter install a charged battery pack then make sure that power is supplied by the battery pack m If you suspect a power problem complete the appropriate power supply check Check the power adapter on page 140 Check the battery pack on page 141 Check the power adapter Unplug the power adapter cable from the notebook and measure the output voltage at the power adapter cable plug See the following figure Pin 1 19 to 20 5V Pin 2 OV Ground 140 www packardbell com If th
108. oom temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board 141 CHAPTER 4 Troubleshooting Testing the touchpad 142 If the touchpad doesn t work do the following actions one at a time to correct the problem P To test the touchpad 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board m Important Do not replace a non defective FRU After you use the touchpad the pointer may drift on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time www packardbell com Power On Self Test POST error message The POST error message index lists the error message and their possible causes The most likely cause is listed first Important Perform the FRU replacement or actions in the sequence shown in the FRU Action column If the FRU replacement does not solve the problem put the original part back in the notebook Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a notebook If the symptom is not listed see Undetermined problems on page 157 The f
109. ot To remove a memory card a Push against the card as if you were pushing it further into the slot letting the card spring out www packardbell com b Pull the memory card out of its slot 53 CHAPTER 3 Replacing notebook components Removing the battery To remove the battery Turn the notebook over so the base is facing up 2 Slide the battery lock to the unlocked position 1 slide the battery latch 2 then remove the battery out of the notebook 3 Note The battery has been highlighted with a yellow circle in the above image Detach the battery and follow local regulations for disposing it 54 www packardbell com Removing the bay cover To remove or replace components located on the lower bay you need to remove the bay cover first Tools you need to complete this task m vc E Flat blade driver OR Scribe or non marring tool Phillips 4 amp 0 screwdriver To remove the bay cover 1 Complete the steps in Preparing the notebook on 51 2 Turn the notebook over so the base is facing up 3 Loosen the bay cover captive screws these screws cannot be removed 55 56 4 CHAPTER 3 Replacing notebook components Insert a non marring plastic scribe on the cover s notch to release the cover from the computer and then remove the cover www packardbell com Adding or replacing memory modules Important Use only memory modul
110. page 73 Replace the thermal module by following the instructions in Replacing the thermal module on page 70 Reinstall the optical drive by following the instructions in Replacing the optical drive on page 67 If the system comes with a hard drive 2 reinstall the hard drive 2 by following the instruction in Replacing the hard drive 2 on page 64 Reinstall the hard drive by following the instructions in Replacing the hard drive 1 on page 61 Reinstall the wireless card by following the instructions in Replacing the wireless card on page 58 Reconnect the wireless antenna cables to the wireless card Reinstall the memory module by following the instructions in Adding or replacing memory modules on page 57 Replace the bay cover then tighten the cover screws Reinstall the battery www packardbell com Replacing the left and right speakers Tools you need to complete this task m vc srrIvcta Flat blade driver OR Scribe or non marring tool Phillips 0 screwdriver Screws removed during this task e 111 chrome M2x4 wireless card 4 chrome M2x4 hard drive 1 1 chrome M2x4 hard drive 2 e 1 chrome M2 4 optical drive a a 2 black M2x4 optional VGA card di 1 chrome M2x4 power button board a 2 black M2 5x8 LCD panel hinges bottom a a 2 black M2 5x8 LCD panel hinges top i i a a 13 black M2 5x8 palm rest base side
111. place a non defective FRU 157 CHAPTER 4 Troubleshooting 158 5 System board layout EasyNote DT85 system board CHAPTER 5 System board layout EasyNote DT85 system board Top view 160 Number oO N A PD Descriptions HDMI port VGA port Ethernet LAN port Line in jack Mic in jack Headphone in jack ExpressCard slot Coin cell battery www packardbell com Bottom view Number Descriptions 1 DIMM slot 1 DIMM slot 2 CPU socket VGA daughter board slot 5 in 1 card reader slot HDD 1 connector Mini card slot a Wireless LAN card slot 161 CHAPTER 5 System board layout 162 CHAPTERO FRU Field Replaceable Unit list Introduction e Exploded diagram e FRU list CHAPTER 6 FRU Field Replaceable Unit list Introduction 164 This chapter gives you the FRU field replaceable unit listing in global configurations of this model Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check
112. pressCard 54 slot Description Connects to an AC adapter Plug an HDMI device such as a high definition television into this optional jack Connects to a display device e g external monitor LCD projector Connects to an Ethernet 10 100 1000 based network Connects to USB 2 0 devices e g USB mouse USB camera Accepts inputs from external sound source Accepts inputs from external microphones Connects to audio line out devices 0 speakers headphones Accepts one ExpressCard 54 module Note Push to remove install the card 19 CHAPTER 1 System specifications Right View E O Icon Item 1 ZI USB 2 0 ports 2 Optical drive 3 Optical disk access indicator 4 Optical drive eject button 5 Emergency eject hole 6 E Modem jack 7 a Kensington lock slot Rear View N O O Description Connects to USB 2 0 devices e g USB mouse USB camera Internal optical drive accepts CDs or DVDs Lights up when the optical drive is active Ejects the optical disk from the drive Ejects the optical drive tray when the computer is turned off Note Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off Plug a dial up modem cable into this optional jack Connects to a Kensington compatible computer security lock O ltem Description 1 Ventilation slots Enable the computer to stay cool even afte
113. r See Testing the power system on page 140 Press and hold the power button for more than four seconds Test or replace the system board Test the battery pack See Check the battery pack on page 141 Test or replace the battery pack Test or replace the system board 153 CHAPTER 4 Troubleshooting Memory Card Symptom Error The notebook cannot detect the memory card Memory card reader slot pin is damaged Memory Symptom Error Memory count size appears different from actual size Sound Symptom Error No sound comes from the notebook when running Windows multimedia programs The internal speakers make noise or emit no sound Power management Symptom Error The notebook will not hibernate The system doesn t hibernate and emits four short beeps every minute The notebook doesn t enter standby mode after closing the LCD The system doesn t resume from hibernation mode The system doesn t resume from standby mode after opening the LCD 154 Action in Sequence Test or replace the system board Test or replace the system board Action in Sequence Run Load Setup Defaults using the BIOS Setup Utility then reboot the notebook Test or replace the SO DIMM Test or replace the system board Action in Sequence Reinstall the audio driver Test or replace the speakers Test or replace the system board Test or replace the speakers Test or replace the system board
114. r prolonged use 20 www packardbell com Top View Note The LCD and the keyboard are separate pictures and were joined together for better clarification 21 Icon UC 4 11 22 CHAPTER 1 System specifications Item Power button indicator Touchpad toggle Backup key Acer PowerSmart key Communication key Bluetooth toggle Palmrest Touchpad Click buttons left and right Keyboard Multimedia panel Speakers Display screen Webcam Microphone Description Turns the computer on and off Indicates the computer s power status Turns the internal touchpad on and off Launches Acer Backup Management for three step data backup Puts your computer into power saving mode Enables disables the WLAN 3G functions Turns the Bluetooth function on and off Comfortable support area for your hands when you use the computer Touch sensitive pointing device which functions like a computer mouse The left and right buttons function like the left and right mouse buttons For entering data into your computer Use to control playback of CDs and DVDs The panel includes a capacitive touch volume control Left and right speakers deliver stereo audio output Also called Liquid Crystal Display LCD displays computer may vary by models Web camera for video communication Internal microphone for sound recording www packardbell com Bottom Vi
115. r the user and supervisor passwords 1 ALT 37621 c20 43 44 CHAPTER 2 System utilities P To clear a BIOS password I Turn off the notebook and unplug all the peripherals connected to it Complete the steps in Removing the battery on page 54 Complete the steps in Removing the bay cover on page 55 Use an electrical conductivity tool to short the two contacts on the hardware gap together While resting the tool on the two contacts plug one end of the AC adapter into the DC power jack and plug one end to an electrical outlet Press the power button to turn on the system After the POST remove the tool from the hardware gap Reinstall the hard drive memory module battery pack and the bay cover Turn on the notebook and press F2 during bootup to access the Setup utility Press F9 to load the system defaults Press F10 to save the changes you made and close the setup Utility www packardbell com Unlocking the hard drive To regain access to your computer if you lose the HDD password you need to generate a master password and unlock the hard drive To unlock a hard drive Open the computer in a DOS environment 2 the following command AY unlock6 00 Press Enter to display the command options Select option 2 upper case ASCII code then press Enter Write down the generated master password Reboot the computer In the HDD password prompt type the m
116. s adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department www packardbell com Microsofte Windows Vistae Environment Test Item CRT Port Test CRT monitor LCD monitor HDMI Port Test LCD TV USB Port Test USB mouse USB keyboard USB Printer USB speaker USB scanner USB hub Specification ViewSonic 19 CRT VCDTS23283 2G Monitor ViewSonic Professional Series G220 21 Monitor Philips 109P 19 Monitor MAG 810FT II 19 Monitor ViewSonic 19 LCD VA1912W Monitor ViewSonic 20 LCD VA2012W Monitor Samsung 22 LCD 225DW Monitor Philips 15 150B5 Monitor ASUS 22 LCD MW221u monitor EIZO 17 LCD FlexScan L586 monitor BenQ VH3243 32 HDMI LCD TV Panasonic TC 37MPK 37 HDMI LCD TV BenQ VL3735 LCD TV Logitech USB 2 0 Mouse Logitech Optical Mouse Microsoft Optical Mouse Microsoft TrackBall Optical Logitech Marble Mouse Logitech Performance Optical Mouse Logitech Cordless Optical Mouse Microsoft Natural Keyboard Pro Microsoft Digital Media Keyboard Pro Logitech Elite keyboard Logitech Cordless Desktop LX300 Keyboard IBM USB Numeric Keypad 33L3225 COMPAQ USB EAB Keyboard MICROSOFT Wireless Optical Desktop 3000 Samsung ML 1450 Laser Printer Epson Photo830 Printer HP Photosmart 7960 Printer Canon PIXMA IP2000 Printer Lexmark Z52 Printer
117. screws Reinstall the battery 129 CHAPTER 3 Replacing notebook components Replacing the LCD panel hinge brackets 126 Tools you need to complete this task EE n e e Flat blade driver OR Scribe or non marring tool s Phillips 0 screwdriver Screws removed during this task E 2 2 black M2 5x8 LCD panel hinges bottom a 2 black 2 5 8 LCD panel hinges top i i i i i i i a 13 2 5 8 black palm rest base side a a i 3 black M2 5x8 palm rest top side O48 4 chrome M2x3 inverter board i i i i 4 black M2 5x6 left hinge e i i 4 black M2 5x6 right hinge e Al Al 3 chrome M2x3 left LCD bracket e Al chrome M2x3 right LCD bracket P To replace the LCD panel hinge brackets 1 Complete the steps in Preparing the notebook on page 51 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 7 Remove the inverter board by following t
118. socket for wireless module Specification Broadcom BCM2046 2 1 Mbps Bluetooth 2 0 USB board level Wireless via Bluetooth protocol www packardbell com Item Specification Chipset ntel ICH9M USB compliancy level 2 0 OHCI USB 1 1 and USB 2 0 host controller Number of USB ports 4 Location Two on the left side Two on the right side Buttons Indicators Ports Item Specification Buttons Power button Capacitive hotkeys Indicators Power Battery charge Media activity Num lock Caps lock Bluetooth Ports USB four External display VGA port Ethernet RJ45 Headphone with S PDIFsupport Microphone in DCin jack for AC adapter 6 in 1 card reader SD MMC MMC MS MS PRO xD HDMI port with HDCP support Modem optional Webcam Item Specification Model Suyin Camera 1 0M DV Tulip Interface USB 2 0 Resolution 1 0 M pixels 1280 x 960 Signal to noise ratio 42 dB Sensor CMOS 1 4 Power 5V Built in microphone Yes LED No 15 CHAPTER 1 System specifications Cooling fan Processor temperature C Fan speed rpm Acoustic level dBA 45 50 0 3000 29 55 66 0 3300 33 68 74 3300 3800 38 78 83 3800 4100 40 86 91 4100 4800 40 Note Throttling 5096 96 is controlled by operating system Temperature point is 95 C OS shut down at 100 Hardware shut down at 105 C Battery Item Specification Brand Sony Simplo Samsung Type Li ion Pack capacity 4400 4800 mAH Number
119. steps in Preparing the notebook on page 51 2 Complete the steps in Removing the battery on page 54 3 Remove the keyboard by following the steps in Replacing the keyboard on page 77 4 Disconnect the left media board cable from the connector and carefully peel off the cable from the system 5 Disconnect the right media board cable from the connector and carefully peel off the cable from the system Note 79 CHAPTER 3 Replacing notebook components The left and right media boards are glued to the keyboard cover 6 Use the plastic scribe to carefully pry loose the middle cover from the latches securing it Then remove it from the system 7 Replace the new keyboard cover and carefully push down on all the side until the latches clicks and secure it in place 8 Connects the left and right media board cables that was disconnected on step 4 and step 5 9 Reinstall the keyboard by instructions in Replacing the keyboard on page 77 10 Reinstall the battery 80 www packardbell com Replacing the power button board Tools you need to complete this task m voc 2 a E o Flat blade driver OR Scribe or non marring tool eum Phillips 0 screwdriver Screws removed during this task 1 chrome M2x4 power button board To replace the power button board 1 2 a Complete the steps in Preparing the notebook on page 51 Complete the steps in Removing the battery on page 54
120. the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines Important To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it www packardbell com Exploded diagram z Part NO Description Remark 60 4DW08 001 ASSY LCD PANEL IMR 1X1 SJM80 50 4DW08 001 SJM80 LCD Cable SINGLE HT Camera module Inverter module LCD module 23 42274 001 MICROPHONE SJM80 XINGMENG 33 4DW08 001 Hinge L SJM80 LH 33 4DW06 001 Hinge R SJM80 LH ce ol oo n co m 60 4DW10 001 ASSY LCD BEZEL PB SJM80 Keyboard 60 4DW07 001 ASSY KB COVER SJM80 56 41010 251 SJM80 MMB le 50 4DW03 001 C A MMB L FFC SJM80 TR SJM80 power board 50 4DW11 001 C A POWER BD FFC SJM80 JH 50 4DW02 001 A MMB R FFC SJM80 TR 56 41010 241 SJM80
121. the palm rest over so that its underside is facing up 8 Disconnect the touchpad board cable 90 www packardbell com 9 Remove the touchpad board cable from the palm rest 10 Note the orientation of the touchpad board for later reference in installing the new touchpad board 91 92 11 13 14 15 16 17 CHAPTER 3 Replacing notebook components Insert a small flat blade screwdriver or non marring scribe between the touchpad board and the palm rest s underside and carefully pry the board loose Note A circuit board that is gt 10 cm has been highlighted with a yellow rectangle as shown in the above image Follow the local regulations for disposing this type of circuit board Observing the same orientation as the old touchpad board secure the new board on the palm rest Insert the touchpad cable to the touchpad board cable connector and then close the clip to lock the cable in place Reinstall the palm rest by following the instructions in Replacing the palm rest on page 87 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 18 19 20 2 www packardbell com Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconn
122. the steps in Preparing the notebook on page 51 If the notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Remove the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 Remove the inverter board by following the instructions in Replacing the inverter board on page 119 Remove the LCD by following the instructions in step 8 to step 12 in Replacing the LCD on page 121 9 www packardbell com Release the antenna cables from the aluminium adhesive tapes securing them and then carefully pry loose the left and right antennas 10 11 12 13 14 15 16 17 Secure the new antenna on the LCD assembly lid and route their cables underneath the adhesive tabs Replace the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Re
123. tible Communication WLAN Intel WiFi Link 5100 a b g n Foxconn Atheros HB93 or Liteon Atheris HB93 WPAN Bluetooth 2 0 EDR Enhanced Data Rate LAN 10 100 1000 Ethernet Built in V 92 56Kbps MDC 1 5 modem Integrated webcam optional I O ports Ethernet RJ45 External display VGA HDMI port with HDCP support USB four MIR Line in Microphone in Headphone jack with S PDIF support 6 1 memory card reader SD V MMC MS MS PRO xD DC in jack for AC adapter Modem PCI Express card TV Tuner optional www packardbell com Security Kensington lock BIOS based user supervisor and HDD passwords Physical specifications Dimensions 441 1 x 300 x 40 2 44 2 mm 17 37 x 11 81 x 1 58 1 74 in e Weight 4 1 Kg 9 04 Ibs Environment Temperature Operating 32 to 90 F 0 to 35 C Non operating 4 to 140 F 20 to 60 C Humidity non condensing Operating 1096 to 9096 Non operating 596 to 9596 CHAPTER 1 System specifications oystem block diagram SJM80 MV JV80 MV Block Diagram CLK GEN RTM875N 606 VD ICS9LPRS365 DDR3 DIMM1 800 1066 MHz 12 DDR3 DIMM2 800 1066 MHz Mobile CPU Penryn HOST BUS 667 800 1067MHz 1 05V 800 1066MHz Cantiga AGTL CPU I F DDR Memory I F INTEGRATED GRAHPICS 800 1066MHz LVDS CRT I F 6 7 8 9 10 11 ICH9M 1 6 PCIe ports PCI PCI BRIDGE ACPI 2 0 PCIexl 4 SATA 12 USB 2 0 1 1 ports
124. ting the optical drive Use the following procedure to isolate a problem in an optical drive controller driver or drive Important M Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail To test the optical drive Boot from the diagnostics diskette and start the diagnostics program 2 Run the CD ROM Test and see if the test completes successfully 3 Follow the instructions in the message window If an error occurs reconnect the connector on the system board If the error still remains 4 Reconnect the external optical drive to a USB jack 5 Replace the external optical drive 6 Replace the system board Testing the keyboard or auxiliary input device If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable is connected correctly run the Keyboard Test Important M Disconnect any external keyboards before testing the built in keyboard If the tests detect a keyboard problem do the following one at a time To correct the problem 1 Reconnect the keyboard cable to the system board 2 Replace the keyboard 3 Replace the system board m Important Do not replace a non defective FRU The following auxiliary input devices are supported by this noteb
125. tive section on the page After loosening screws that are deeply recessed in a hole for example on the bottom of the base assembly you can leave the screws in the holes if you place small pieces of masking tape over the hole openings When reassembling the component just remove the tape and tighten the screws When you place flat headed screws on the work surface stand them on their heads to prevent the screws from rolling off the table 49 CHAPTER 3 Replacing notebook components Required tools To disassemble the notebook you need the following tools Wrist grounding strap for ESD prevention Conductive mat for ESD prevention Flat screwdriver at Phillips screwdriver am Non marring plastic scribe G 50 www packardbell com Preparing the notebook To prepare the notebook for maintenance Make sure that the optical disc drive is empty Turn off the notebook Close the LCD panel Disconnect the AC adapter 1 2 3 4 Disconnect the network cable and all peripheral devices connected to the notebook Make sure there is no express card on the express card slot To remove an express card a Push against the express card as if you were pushing it further into the slot letting the card spring out 51 52 CHAPTER 3 Replacing notebook components b Pull the express card out of its slot 7 Make sure there is no memory card on the card reader sl
126. tructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery 89 CHAPTER 3 Replacing notebook components Replacing the touchpad board Tools you need to complete this task em _ wn rrUE Flat blade driver OR Scribe or non marring tool s Phillips 0 screwdriver Screws removed during this task E 2 2 black M2 5x8 LCD panel hinges bottom a 2 2 black M2 5x8 LCD panel hinges top i amp i 13 black M2 5x8 palm rest base side a a a 3 black M2 5x8 palm rest top side To replace the touchpad board 1 Complete the steps in Preparing the notebook on page 51 2 Ifthe notebook has a wireless card installed follow step 1 to step 4 in Replacing the wireless card on page 58 3 Remove the keyboard by following the instructions in Replacing the keyboard on page 77 4 Remove the keyboard cover by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm rest by following the instructions in Replacing the palm rest on page 87 7 Turn
127. ur notebook remove the battery and unplug the power cord and network cable before opening the case Warning To prevent risk of electric shock do not insert any object into the vent holes of the notebook Important Before performing maintenance on the notebook you should read and understand the information in this section The components inside your notebook are extremely sensitive to static electricity also known as electrostatic discharge ESD Before performing maintenance on the notebook follow these guidelines e Avoid static causing surfaces such as carpeted floors plastic and packing foam e Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection e Always hold components by their edges Avoid touching the edge connectors Never slide components over any surface e Wear a grounding wrist strap available at most electronics stores and attach it to a bare metal part of your workbench or other grounded connection Touch a bare metal surface on your workbench or other grounded object Some of the procedures in this guide involve removing tape that secures cables or components Two types of tape are used in this notebook Mylar non conductive tape is typically transparent with a red or brown tint Conductive tape is typically grey or silver in
128. using a double sided adhesive tape 130 10 1 12 14 15 16 www packardbell com Reconnect the cable to the webcam Replace the LCD front panel by following the instructions in Replacing the LCD front panel on page 116 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery 131 CHAPTER 3 Replacing notebook components Replacing the antennas Tools you need to complete this task a Flat blade driver OR Scribe or non marring tool 132 e Phillips 0 screwdriver Screws removed during this task 2 2 black M2 5x8 LCD panel hinges bottom a 2 black 2 5 8 LCD panel hinges top 2 2 13 M2 5x8 black palm rest base side 2 i 3 black M2 5x8 palm rest top side chrome M2x3 inverter board i amp amp 4 black M2 5x6 left hinge a a a a 4 black M2 5x6 right hinge 3 chrome M2x3 left LCD bracket 3 chrome M2x3 right LCD bracket To replace the antennas 1 2 3 Complete
129. ver by following the instructions in Replacing the keyboard cover on page 79 5 Remove the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 6 Turm the system over so that the base side is facing up 7 Remove the 13 screws securing the base side to the palm rest 8 Turn the system over so that the top side is facing up 87 CHAPTER 3 Replacing notebook components 9 Remove the 3 screws securing the palm rest to the base side 10 Disconnect the DC in cable from the system and release the cable from the latches 11 Disconnect the left speaker cable from REAR2 connector and release it from the latch 88 12 www packardbell com Disconnect the touchpad board and touchpad button board cables from TP335 and FP2 connectors 13 Carefully pry loose the palm rest from the system and lift the palm rest from the system 14 15 16 17 18 19 20 21 22 Ei Place the new palm rest assembly on top of the base enclosure and press it down on all sides until it snaps into place Reconnect the speaker cable touchpad board cable touchpad button board cable and DC in cable to their respective system board connectors Secure the palm rest assembly with the screws removed in steps 7 and 9 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the ins
130. ws 64 m c EEESNENEP Flat blade driver OR Scribe or non marring tool www packardbell com 3 Remove the hard drive screw Tii i 4 Grasp the black mylar tab and use it to disengage the hard drive from its connector and then remove the drive from its bay Ir E PUTET 5 f your new hard drive already includes the hard drive bracket go to step 9 If you need to use the bracket from the old hard drive go to step 6 65 CHAPTER 3 Replacing notebook components 6 Remove the screws that secure the hard drive bracket 7 Remove the hard drive from the bracket 8 Place the bracket on the new drive and secure it with the screws removed in step 6 9 Slide the new hard drive into the hard drive bay and make sure it s properly engaged to the connector 10 Secure the new drive to the system board with the screw removed in step 3 11 Replace the hard drive cover then tighten the cover screws 66 www packardbell com Replacing the optical drive Tools you need to complete this task Cm a LS I Flat blade driver OR Scribe or non marring tool en Phillips 0 screwdriver Screws removed during this task e 4 chrome M2x4 optical drive e J 4 chrome 2 4 optical drive bracket To replace the optical drive 1 Complete the steps in Preparing the notebook on page 51 2 Complete the steps in Removing the bay cover on page 55 3 Remove the optical drive screw
131. y following the instructions in Replacing the LCD panel assembly on page 83 6 Remove the palm rest by following the instructions in Replacing the palm rest on page 87 7 Carefully lift up the dc in cable from the base panel as shown 8 Replace the new dc in cable into the base panel 105 106 10 11 12 14 15 CHAPTER 3 Replacing notebook components Reinstall the palm rest by following the instructions in Replacing the palm rest on page 87 Reinstall the LCD panel assembly by following the instructions in Replacing the LCD panel assembly on page 83 Reinstall the keyboard cover by following the instructions in Replacing the keyboard cover procedure on page 79 Reinstall the keyboard by following the instructions in Replacing the keyboard on page 77 If you have disconnected any wireless antennas reconnect them now Replace the bay cover then tighten the cover screws Reinstall the battery www packardbell com Replacing the system board Tools you need to complete this task Phillips 0 screwdriver Flat screwdriver or Non marring plastic scribe Screws removed during this task fl 1 chrome M2x4 wireless card 4 chrome M2x4 hard drive 1 111 chrome M2x4 hard drive 2 A chrome M2x4 optical drive 2 a 2 black M2x4 optional VGA card 1 1 chrome M2x4 power button board a a 2 black M2 5x8 LCD panel hinges bottom a E 2 black M2 5x8 LCD panel hinges top a i
132. ys application 24 arrow 24 directional 24 Fn 24 function 24 Hybrid Sleep 25 navigation 24 Sleep 25 system 24 Windows 24 L LCD replace 121 specifications 10 LCD assembly lid replace 134 LCD front panel replace 116 119 LCD panel assembly replace 81 83 LCD panel hinge brackets replace 126 LCD CRT system key 25 M memory install 57 remove 57 specifications 8 memory card reader controller 13 remove card 52 specifications 13 supported cards 13 memory check 140 microphone replace 128 130 moving pointer 26 198 Index screen objects 27 multimedia control keys 25 mylar tape 48 N navigation keys 24 O optical drive replace 67 specifications 9 P palm rest replace 87 password change 37 clear hardware gap 43 guidelines 36 HDD description 306 Password on Boot 36 remove 38 set 37 supervisor description 35 physical specifications 5 pointer 26 power Hybrid Sleep mode 25 Sleep mode 25 power system check 140 battery pack 141 power adapter 140 processor specifications 7 projector using 25 R right clicking 27 screen objects getting information 27 moving 27 selecting 26 security features BIOS passwords 36 shortcut menus 27 Sleep mode 25 system key 25 supervisor password change 37 clear 44 description 35 remove 38 set 37 system board replace 107 system keys backlight 25 Bluetooth 25 display toggle 25 location 24 multimedia contro

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