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Acer 5530G User's Manual

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1. n 1 L09L L0006G08LOOLVVU 091 IA l TI Ju JUL Ti TE u mE mE SEN EEE RL F TR DE L JALBO LA Rev 2008 02 15 l Made In China E f D WAA Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps Power Off a system and remove HDD AC and Battery from the machine Open the back cover of the machine and find out the HW Gap on M B as picture Use an electric conductivity tool to short the two points of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power Button to power on the system till BIOS POST finish Then remove the tool from the HW Gap Restart system Press F2 key to enter BIOS Setup menu If there is no Password request BIOS Password is cleared Otherwise please follow the steps and try again NOTE The steps are only for clearing BIOS Password Supervisor Password and User Password Chapter 2 165 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing pro
2. X2 Open Windows Mobility Center amp gt BREAK Display the System Properties dialog box amp gt lt SHIFT M gt Restore minimized windows to the desktop amp 5 gt TAB Cycle through programs on the taskbar by using Windows Flip 3 D amp gt lt SPACEBARs Bring all gadgets to the front and select Windows Sidebar lt CTRL gt KC gt F2 Search for computers if you are on a network lt CTRL gt amp g gt TAB Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows Vista some shortcuts may not function as described This key has the same effect as clicking the right mouse button it opens the application s context menu 13 Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness volume output and the BIOS utility To activate hot keys press and hold the Fn key before pressing the other key in the hotkey combination Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology l Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology re Puts the computer in Sleep mode Display toggle Switches display output between the display screen external monitor if connected and both c Screen blank Turns the display screen backlight off to save power Press any
3. I Chapter 3 107 4 Replace the MIC cable under the mylar tab strips and replace the MIC as shown Secure the cable by pressing down on the strips 5 Replace the antenna cables and assembly 6 Replace the tabs securing the left and right antennas to the LCD module 108 Chapter 3 8 Secure the cable by pressing down on the securing 9 Replace the two securing screws on the LCD strip Module 10 Replace the camera board in the bracket 11 Replace the securing screw on the camera board s L e 12 Replace the Camera Module in the bottom cover 13 Replace the two securing screws on the Camera Module bracket Chapter 3 109 14 Connect the Camera Module cable as shown 15 Connect the left and right Inverter board cables as shown 16 Connect the left and right Inverter board cables as shown 110 Chapter 3 18 Replace the securing tapes from the left and right sides of the Inverter board as shown NOTE Tuck the cables securely to prevent damage to the cables or module Replacing the LCD Bezel 1 Align the edge of the bezel with the bottom cover and replace the LCD Module 2 Replace the two upper and two lower bezel screw caps Remove the four securing screws from the LCD module Chapter 3 111 Main Module Reassembly Procedure Replacing the VGA Module 1 Insert the VGA Module as shown 2 Replace the two securing screws on the VGA Module
4. Keyboard Failure 145 Launch Board 80 LCD Bezel 98 LCD Brackets 104 LCD Failure 145 LCD Module Disassembly Flowchart 97 LCD Panel 103 lower cover 51 Main Unit Disassembly Flowchart 62 Mainboard 90 media access on indicator 10 MediaTouch Button Failure 155 Memory Check 142 Model Definition 184 Modem Failure 153 Modem Module 88 No Display Issue 143 Notebook Manager hotkey 14 num lock on indicator 10 ODD Failure 150 Online Support Information 193 optical drive module 60 Panel 5 Bottom 9 left 5 PC Card 10 Power On Failure 142 196 V W Right Speaker Module 84 speakers hotkey 14 oystem Block Diagram 4 Test Compatible Components 187 Thermal Unit Failure 156 Top 163 Touch Pad Bracket 78 touchpad hotkey 14 Touchpad Failure 146 Troubleshooting Built in KB Failure 145 EasyTouch Buttons 154 Fingerprint Reader 155 HDTV Switch 156 Internal Microphone 148 Internal Speakers 146 LCD Failure 145 MediTouch Buttons 155 Modem 153 No Display 143 ODD 150 Other Failures 157 Power On 142 Thermal Unit 156 Touchpad 146 USB 153 WLAN 154 TV tuner 56 Undetermined Problems 158 USB Failure Rightside 153 utility BIOS 27 39 VGA Module 96 Windows 2000 Environment Test 188 Wireless Function Failure 154 WLAN Board 54 197 198
5. Pull the cable completely through the housing and remove the speaker module er a v i LI Li b UNTIL AOJAOOMMECTDANA A 1 HUT 51180280001 KECT OA PR cwd TTE a 84 Chapter 3 Removing the TV Board 1 See Removing the Upper Cover on page 70 Chapter 3 2 Disconnect the antenna and cable from the board 85 Removing the Bluetooth Module 1 See Removing the Upper Cover on page 70 2 Grasp the Bluetooth module and lift to remove 3 Lift the Bluetooth module away from the base and disconnect the bluetooth cable 86 Chapter 3 Removing the USB Board 1 See Removing the Upper Cover on page 70 2 See Removing the Bluetooth Module on page 86 3 Remove cable from the USB board 4 Remove the two securing screws from the USB board and lift clear of the chassis i i mE Chapter 3 8 Removing the Modem Module 1 See Removing the Upper Cover on page 70 2 Remove securing screw from the modem module 3 Lift the module and disconnect the modem cable as shown in the following images 88 Chapter 3 Removing the Subwoofer Module 1 See Removing the Upper Cover on page 70 2 Disconnect the subwoofer cable as shown u OO Chapter 3 89 Removing the Main Board See Removing the Battery Pack on page 48 See Removing the Keyboard on page 65 See Removing the LCD Module on page 68 See Removing the Upper Cov
6. WD N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22ZCTO ML160 SATA LF F W 11 01A11 Keyboard Test SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160827AS Corsair 19 Appendix B None 14 15KB FV3 Black Keyboard 14 15KB FV3 Black McKinley Eiger Standard Aspire Black LAN Test Broadcom LCD Test SAMSUNG N15 4WXGAG8 LCD SAMSUNG 15 4 WXGA Glare LTN154AT01 A LF 220nit 8ms NON bracket Memory Test NANYA SO1GBII6 SO DIMM DDRII 667 1GB NT1GT64U8HBOBN 3C 0 09U NANYA SO1GBII6 Memory NANYA SO DIMM DDRII 667 1GB NT1GT64UH8DOFN 3C LF 64 16 0 07um NANYA SO2GBII6 Memory NANYA SO DIMM DDRII 667 2GB NT2GT64U8HDOBN 3C LF 128 8 0 07um SAMSUNG SO2GBII6 Memory SAMSUNG SO DIMM DDRII 667 2GB M470T5663QZ3 CE6 LF HYNIX SO512MBII6 Memory HYNIX SO DIMM DDRII 667 512MB HYMP164S64CP6 Y5 LF 64 16 0 065um Modem Test BCM5764 Broadcom BCM5764 Fox Con MCAZ 1 5 3 3V Aus Northbridge Chipset Test AMD AMDRS780MN AMD RS780MN w HDCP EEPROM ODD Test SONY NBDCB2XS ODD SONY BD COMBO 12 7mm Tray DL 2X BC 55008 LF W O bezel SATA TOSHIBA NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Trav DL 8X IS L633A LF W O bezel SATA Remote Controller Test Fomosazi RC804V B Fomosa21 Remote Controller RC804V B EU Southbridge Chipset Test AMD AMDSB700 AMD SB700 Software Test Foxconn Foxconn Conexant Unizion 1 5 3 3v AUS T60M955 0x None McAfee VGA Chip Test AMD 82MEXTHM AMD 82MEXTHM w HDCP w o Macrovision VoIP
7. b Double click DVD CD ROM drives If the device displays a down arrow right click on the device and click Enable Chapter 4 c Checkthat there are no yellow exclamation marks against the items in IDE ATA ATAPI controllers If a device has an exclamation mark right click on the device and uninstall and reinstall the driver d Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e Ifthe exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct the problem 1 2 3 4 5 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible Check that the media is clean and scratch free Try an alternate disc in the drive Ensure that AutoPlay is enabled a Navigate to Start Control Panel Hardware and Sound AutoPlay b Select Use AutoPlay for all media and devices c Inthe Audio CD and DVD Movie fields select the desired player from the drop down menu Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Wi
8. 151 152 d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive perform the following actions one at a time to correct the problem 1 Restart the computer and press F2 to enter the BIOS Utility 2 Check that the drive is detected in the ATAPI Model Name field on the Information page NOTE Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 18 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 46 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced Reseat the drive ensuring and all cables are connected correctly Replace the ODD See Disassembly Process on page 46 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry reading the CD or DVD d Testthe drive using other discs e Play a DVD movie f Listen to a music CD If the ODD works properly with alternate discs the original disc is probably defective and should be replaced 3 Turn off the power and remove the cover to inspect
9. 20 C to 65 C Humidity non condensing Operating 2096 to 8096 Non operating 2096 to 8096 NOTE Items marked with denote only selected models Chapter 1 System Block Diagram ror Prim d AMD SIG2 Processor Admory BUS DDRI Dual Chanel Mian DDKIESO DIMMXI BCI Package nev can GABU BANKAI 23 page 2 5 Fan Conirvi gage 4 3 6 7 Agper Tronagort ind CELI ATI RS760M 864 538 LE umet page mM 11 12 13 Chios Biurmorh men Cum Conn pect page 14 pp 29 Nee Cord MINI Cond 13 1 7 dec u alia USB rere US8harr 158 d page 29 28 Con page 4 i uc a LPCBUS SATA HDD SiTi ODD meon IN ii Com page 24 3 ENE KB926 Mano iP fer Foajer page zu pP Touch Pad HEBD Phone Jack x3 page 31 gage 21 page M Codie Dord Conn cm BOS KOM PGA DUI LEN Ladia pace 30 tace X1 4 Chapter 1 Your Acer Notebook tour After knowing your computer features let us show you around your new computer Front View ul amp OUO N o Acer Crystal Eye Web camera for video communication EZ screen Also called Liquid Crystal Display LCD displays computer output Power button Turns the computer on and off Easy launch Buttons for launching frequently used program T Keyboard For entering data into your computer Palmrest Comfortable support area for your hands when you use the computer Touchpad Touch sensitive pointing device which functions like a computer mous
10. 42 APVO2 008 HDD DDOR 42 APVO2 009 MINI PCI DOOR 42 APV02 010 did CPU Processor CPU AMD TURION ZM86 2 4G TMZM86DAM23GGA CPU AMD TURION ZM84 2 3G TMZM84DAM23GGA CPU AMD TURION ZM82 2 2G TMZM82DAM23GGA CPU AMD TURION ZM80 2 1G TMZM80DAM23GGA CPU AMD TRUION RM 70 2G TMRM70DAM22GGA CPU AMD ATHLON QL 60 1 9G AMQL60DAM22GGA CPU AMD SEMPRON SI 40 2G SMSI40SAM12GGA KC TZMO02 860 KC TZM02 840 KC TZM02 820 KC TZM02 800 KC TRMO2 700 KC AQLO2 600 KG SSI02 400 DVD SUPER MULTI MODULE TRAY IN DVD SUPER MULTI DRIVE PIONEER DVR TDO8RS OFA DVD SUPER MULTI DRIVE TSST TS L633A OFA DVD SUPER MULTI DRIVE HLDS GSA T50N OFA China DVD SUPER MULTI DRIVE HLDS GSA T50N Malaysia DVD SUPER MULTI DRIVE SONY AD 7560S OFA DVD SUPER MULTI DRIVE PLDS DS 8A2S OFA 6M APV02 001 KU 00805 044 KU 00801 021 KU 0080D 029 KU 0080D 034 KU 0080E 009 KU 0080F 001 ODD BEZEL SUPER MULTI 42 APV02 011 ODD BRACKET 33 APV02 001 BLUE RAY MODULE 6M APVO2 002 BLUE RAY DRIVE SONY BC 55008 AR OFA KO 0020E 002 ET ODD BEZEL BR 42 APV02 012 176 Chapter 6 ODD BRACKET 33 APV02 001 HDD SATA 120G 5400RPM HGST HTS542512K9SA00 OFA HDD SATA 120G 5400RPM TOSHIBA MK1246GSX OFA HDD SATA 120G 5400RPM SEAGATE ST9120817AS OFA HDD SATA 120G 5400RPM WD WD1200BEVS 22USTO OFA HDD SATA 160G 5400RPM HGST HTS542516K9SA00 OFA HDD SATA 160G 5400RPM HGST HTS543216L9A300 OFA HDD SATA 160G 5400RPM TOSHIBA MK1646GSX OFA HDD SATA 160G 5400
11. If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 Features PCIE 1 System Block Diagram a ado Rae 22322 2 223 RISE EU Ei rer SS 4 Your Acer Notebook tour 0 0 0 ee hrs 5 ROME VIEW Ce 5 Closed Froni VIEW ciae iegitur roS bd dert d ier E oS nb eS EP 6 FoU MeL ee a a ne ee Iac 7 suem W ceres diin Be Spee SS ld 6k a a els Sty ta ch as ea a Race WA 8 Hear VIEW sira 2 513 SN ne sur ed de aed Last ir 8 pottolm VIEW c tua across tea re b deere ar d dfin kie ee 9 inei rrr DEED 10 Easy Lallnch BUllONS x ua 259 oP Dond Ro an B E OR TGB RO Le wars 10 Touchpad Basics with fingerprint reader llle 11 Using the Keyboard 2 3065 9 an se ana Oda tented ae bud mob d irte 2 12 Lock Keys and embedded numeric keypad llle 12 UTs ster S var re die e eu Rl BUR iE ee Ae e 13 gie TL 14 SDECIAL Z Cem 15 Using the System Utilities llli I 16 Acer GridVista dual display compatible eee 16 Hardware Specifications and Configurations 0 0 0 0 ce ee 18 System Utilities 2
12. It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal manner embedded keypad Cursor control keys on Hold Shift while using cursor Hold Fn while using cursor embedded keypad control keys control keys Main keyboard keys Hold Fn while typing letters on Type the letters in a normal embedded keypad manner 12 Chapter 1 Windows Keys The keyboard has two keys that perform Windows specific functions C Windows key Pressed alone this key has the same effect as clicking on the Windows Start button Chapter 1 Application key it launches the Start menu It can also be used with other keys to provide a variety of functions amp gt Open or close the Start menu amp 5 gt lt D gt Display the desktop amp gt E Open Windows Explore ag gt lt F gt Search for a file or folder amp gt lt G gt Cycle through Sidebar gadgets amp gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain amp gt M Minimizes all windows amp gt lt R gt Open the Run dialog box amp gt T Cycle through programs on the taskbar amp gt lt U gt Open Ease of Access Center amp y gt
13. LCD BRACKET R LCD BRACKET L 33 APV02 003 CAMERA MODULE 0 3M 57 APVO2 001 CAMERA BRACKET 33 APV02 004 SCREW PAD 47 APV02 001 ASSY LCD MODULE 15 4 IN WXGA GLARE FOR W O CCD 6M APV02 003 0 3M W ANTENNA LCD PANEL G 15 4 WXGA AUO B154EW03 V1 3A LK 15405 029 LCD PANEL G 15 4 WXGA CMO N15413 L03 LK 1540D 022 LCD PANEL G 15 4 WXGA LG LP154WX4 TLB4 LK 15408 029 LCD PANEL G 15 4 WXGA SEC LTN154AT01 A01 LK 15406 024 INVERTER 19 APVO2 001 LCD CABLE FOR W O CCD 50 AT302 001 LCD COVER 60 APV02 001 LCD BEZEL FOR W O CCD 60 AT302 001 LCD BRACKET R 33 APV02 002 Chapter 6 17 co LCD BRACKET L 33 APV02 003 e SCREW PAD 47 APV02 001 Mainboard Mainboard AS5530 UMA AMD RS780MN SB700 MB APV02 001 Mainboard AS5530G Discrete AMD RS780MN SB700 MB ARS02 001 TST THERMAL PAD L 47 APV02 002 THERMAL PAD S 47 APV02 003 Memory RAM 512MB DDRII 667 NANYA NT512T64UH8BOFN 3C RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3 CE6 RAM 512MB DDRII 667 SAMSUNG M470T6554EZ3 CE6 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6 Y5 RAM 1G DDRII 667 NANYA NT1GT64U8HBOBN 3C RAM 1G DDRII 667 NANYA NT1GT64UH8DOFN 3C 1G 667 RAM 1G DDRII 667 HYNIX HYMP112S64CP6 Y5 RAM 1G DDRII 667 SAMSUNG M470T2864QZ3 CE6 KN 1GBOB 016 RAM 1G DDRII 667 SAMSUNG M470T2864DZ3 CE6 KN 1GBOB 014 CPU Fan FAN UMA st CPU THERMAL MODULE DIS 60 AQNO2 001 CPU THERMAL MODULE UMA 60 APV02 003 KN 51203 032 KN 5120B 026 KN 5120B 023 KN 5120G 024 KN 1GB03 014 KN 1GB03 02
14. MT cable amp inseri HDMI jack o NG rabie MI i V MBwel LA Los M E s jif am Pd P Rd P al Lhe YOA drive NUI Do TECH C N Du TPOL E BE Do TROL w s n P ad l E E ai N z M i af Teasemble the urit A Alsassemble the uih assemble YGA d piste w x Reassemble vA 7 check HDMIB ncheck VGAI B 2 NG A m jo check HDM IB r w a S amemblewell 77 i d nu p d QUU es A TN Ea N ad ma bn ad Hm HIM d Confirm VS A B me Tm i eonim LN UT E yes uon LA 85 Fa l Ni Swap VGAJ BH K vleiher ok NG swap HDMI B whether ok p kal fa kl E Jr w a b a in Pal hm Pd 4 nud PASS PASS Swap MB Swap MB 156 Chapter 4 External Mouse Failure If an external Mouse fails perform the following actions one at a time to correct the problem 1 Try an alternative mouse 2 Ifthe mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual If the mouse uses a USB connection try an alternate USB port Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure Restart the computer Remove any recently added hardware and associated software Remove any recently added software and reboot o NO b w Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 9 Run th
15. Number Asset Tag Number Product Name Manufacturer Name UUID 33643636336236356663001B38E 109DB NOTE The system information is subject to different models CPU Type CPU Speed HDD Model Name Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Asset Tag Number Product Name Manufacturer Name UUID Number 28 Chapter 2 Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery Information Advanced Security Power Boot AMD Exit 13 04 04 Tab lt Shift Tab gt or System Date 04 30 2008 Enter selects field System Memory 633 KB Extended Memory 4094 MB Video Memory 256 MB Quiet Boot Enabled Network Boot Enabled F12 Boot Menu Enabled NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are displayed with 24 Format HH MM SS hour format hour minute second Svstem Date Sets the svstem date Format MM DD YYYY month dav vear Svstem Memorv This field reports the memorv size of the svstem N A Memory size is fixed to 633 KB Extended Memory This field reports the Extended Memory s
16. Phone Test Wistron BT VoIP Xpress Wistron Acer Xpress Card Phone Kit Rev 2 0 VRAM Test ODM 256M GDDR2 WiFi Antenna Test WNC PIFA WLAN Test Foxconn Antivirus application McAfee WiFi Antenna ard WiFi BG Foxconn Atheros XB63 minicard b g co Appendix B 4 192 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABS Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the support s
17. SO1 N250 GBII6 GBII GB5 4 6 KS SO1 SO1 GBII6 GBII 6 SO1 SO1 GBII6 GBII 6 SO1 SO1 GBII6 GBII 6 SO2 SO1 JN320 GBII6 GBII GB5 4 6 KS NSM8 3rd WiFi IN XS BG NSM8 3rd WiFi N XS BG 3rd WiFi N BG 3rd WiFi JIN BG 3rd WiFi N BG NBD 3rd WiFi JBT 2 0 C BG B2XS Description CPU LCD DIMM JDIM HDD 1 Wireless Bluetooth Finger 1 M2 GB LAN Print 184 185 AS5530 32Bi EM VHP32ATEA3 MC 82MEXTHM2 56CO 2G 1G 320 BT 8L 5R CB bg FP 0 ACLA Spanish VOX O 10 3D HG ES22 USA AS5530G823G l 32Bi VHP32ATUS1 MC 82MEXTHM2 56CO 2G 1G 320 BT 8L 5R CB bg FP 0 3D HG EN32 ACLA AS5530G823G Portuguese 32Bi EM VHP32ATXC1 MC 82MEXTHM2 56CO 2G 1G 320 BT 8L 5R CB bg FP 0 3D HG XC22 Canada AS5530G823G 32Bi VHP32ATCA2 MC 82MEXTHM2 56CO 2G 1G 320 BT 8L 5R CB bg FP 0 3D HG FR31 GCTWN LX AR AS5530G701G VOX O 25Mi 11 VHP32ATTW 1 MC 82MEXTHM2 56CO 1 1G 250 BT 8L 5R CB bg FP 0 3D HG TC11 Japan AS5530G702G 25Mi VHP32AJP1 MC 82MEXTHM2 56CO 2 1G 250 BT 6L 5R CB bg FP 0 3D HG JA11 Thailand AS5530G702G 25Mi EM VHPS32ATTH1 MC 82MEXTHM2 56CO 1 2G 250 BT 8L 5R CB bg FP 0 3D HG TH22 GCTWN AS5530G701G 25Mi VHP32ATTW 1 MC 82MEXTHM2 56CO 1 1G 250 BT 6L 5R CB bg FP 0 3D HG TC11 N15 4 O2 O1 N320 NBD 3raWiFi BI 2 0 AES16 WXGA GBII GB5 4 JC BG 10 G8 6 KS B2XS ATUZ N15 4 SO2 JSO1 N320 NBD 3
18. are used to remove the Switch Cover 1 See Removing the Battery Pack on page 48 2 Locate and remove the three securing screws as shown 3 Turn the computer over and open the LCD module fully to expose the Switch Cover 4 Lift the Switch Cover as shown leftside first 5 Lift the Switch Cover clear of the chassis 64 Chapter 3 Removing the Keyboard 1 See Removing the Battery Pack on page 48 Chapter 3 65 Removing the Antenna WARNING Do not attempt to pull the antenna cables under the WLAN bracket to prevent stripping of the cable 1 See Removing the WLAN Module on page 54 2 Remove the securing screw located on the WLAN bracket and remove the bracket NOTE Move the antenna cables out of the way to allow for easier access 66 Chapter 3 4 Using one hand pull the cables completely through the battery housing NOTE Do not remove the adhesive tape Chapter 3 67 Removing the LCD Module 1 Remove the Antenna Remove the Antenna See Removing the Antenna on page 66 2 Remove the two securing screws from the bottom of the chassis Dac ight cable m B m z a 68 Chapter 3 4 Remove the four securing screws two on each side connecting the LCD module HOOK HOGG NAAN WEL ET h bu Qb ly NANN ANNA LCD Hinges Red call out LCD Hinges Blue call out 5 Carefully remove the LCD module from
19. card and pull it out from the slot 50 Chapter 3 Removing the Lower Covers 1 See Removing the Battery Pack on page 48 2 See Removing the SD dummy card on page 49 3 See Removing the ExpressCard dummy card on page 50 4 Remove the two screws from the memory and WLAN bays and loosen the two captive HDD bay screws Memory Cover WLAN HDD Cover Cover M2 5 8 NL HDD Cover M2 5 8 NL WLAN Cover M2 5 8 NL 5 Carefully open the memory cover Chapter 3 6 Remove the HDD cover as shown 7 Remove the WLAN cover as shown 52 Chapter 3 Removing the DIMM Modules 1 Remove the Battery Pack See Removing the Battery Pack on page 48 2 Remove the Memory Module cover See Removing the Lower Covers on page 51 3 Push out the release latches on both sides of the DIMM socket to release the DIMM module uum ng cop SI L zl TAI y m l a 4 Remove the DIMM module 5 Repeat steps for the second DIMM module if present Chapter 3 53 54 Removing the WLAN Module 1 See Removing the Battery Pack on page 48 2 Remove the WLAN cover See Removing the Lower Covers on page 51 3 Disconnect the antenna cables from the WLAN board 4 Move the antenna cables away and remove the two screws on the WLAN board to release the WLAN board Chapter 3 5 Detach the WLAN board from the WLAN socket NOTE When re attaching the
20. in the AC power to continue 5 Flash is complete when the message Flash programming complete displays 40 Chapter 2 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable The Destination Directory screen displays d ITI nr la PX WO T UGL L WEITET L MPL AUC MV ns iara WE Pee a da E LR MEG rel TIS o V0 02 Version 1 6 8 2 Destination Directory OM INDOWSANTEMP MA INPHLASH Required 2046 K ES Available 4202608 K BIOWSE 2 Click Start A warning screen displays 3 Click OK to begin the update A progress screen displays 4 When the process is complete close all programs and applications and reboot the system Chapter 2 41 Removing HDD Passwords This section provide you with removing HDD BIOS password method Remove HDD Password If you key in the wrong HDD password three time HDD password error code displays on the screen Hdd passuord error code 100681 To reset the HDD password perform the following steps 1 From a DOS prompt key in Unlock6 exe 10068 00 and press Enter The Unlock6 program runs 2 Select option 2 Upper case ASCII Code and press lt Enter gt C HddPud gt unlock6 18868 68 unlock6 exe v1 1 2 May 2883 Choice what kind of the password to be genereted 8 Exit i 1 Scan Code Am 2 Upper case ASCII Code 3 Lower case ASCII Code Ester your choice T XUSUE29 3 Make a n
21. the chassis Chapter 3 Removing the Upper Cover 1 Remove the LCD Module See Removing the LCD Module on page 68 2 Turn the computer over Remove the nine screws on the bottom panel Upper Cover M2 5 10 NL un i p 70 Chapter 3 4 Disconnect the seven cables from the mainboard as shown A B C ETHER TE MENTRI G D F E Disconnect A as shown Release the securing latches and disconnect B as shown Wht bb bb qut jut qui Release the securing latches and disconnect C as Release the securing latches and disconnect D as shown i shown Se p par ae Lil Chapter 3 71 12 Release the securing latches and disconnect E as shown i i A mm m Release the securing latches and disconnect F as shown Chapter 3 Chapter 3 73 Removing the Finger Print Reader 1 See Removing the Upper Cover on page 70 2 Remove the securing screw from the Finger Print Reader board and ensure the FFC is free of the upper cover EN Finger Print M2 3 NL Reader 3 Remove the board bracket from the Upper Cover aat EN E he a 3 File m b a ae l gs E s 4 Using your fingers gently lift the Finger Print Reader board from the Upper Cover EXE o GG L 3 fen 7 f E J Y 1 m 4 of 74 Chapter 3 Removing the Upper Right Saddle 1 See Removing the Upper Cover on page 70 2 Remove the two
22. the connections to the ODD See Disassembly Process on page 46 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 46 Chapter 4 USB Failure Rightside If the rightside USB port fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble the USB B cable ta M B Check USB B to M E cable Swap USB B Check and USB cable LISE B and cable swap MID Modem Function Failure If the internal Modem fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS d 11 yu ellconnected 7 Connectitwell Connectitwell Replace Modem card odem w ire wel pnn ert ed i adem card OK Replaced B Chapter 4 153 Wireless Function Failure If the WLAN fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check WL ma the antenna ta antenna ta NG WI card NL card HERE OK The Check antenna antenna Kera Swap The WL card Swap M B EasyTouch Button Failure If the Acer EasyTouch buttons fail perform
23. the following actions one at a time to correct the problem Do not replace a non defective FRUs Fe assemble Check the LELVE FFC LELvB ta to M B MD FFC Swap The LEL E Check LED B and FFC Swap M B 154 Chapter 4 MediaTouch Button Failure If the Acer MediaTouch buttons fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Fingerprint Reader Failure If the Fingerprint Reader fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Check Media B to MD FFC Check Media B and FFC Check MB ta F P FFC Check Logic Upper Lower Swap M B Re assemble the Media B cable to M B Swap The Media B Re assemble the F P FFC ta M B Swap Logic lower Logic upper 155 Chapter 4 Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUS wire well connected Connectitu ell CBU heat sin kw ell seated Replace CPU HDTV Switch Failure If the HDTV Switch fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Discrete SKU OK OK a A bo Check HDMI cable Check HDMI cable ar Check HDI U Cal Dee w Pd f i ml l kull l Reinsert HDMI x inerti HOMI nck ol
24. throughput 3Mbps Chapter 1 19 Wireless Module 802 11b g Chipset BCM4312 Data throughput 54Mbps Protocol 802 11b g Hard Disk Drive Interface Vendor Segate Segate Toshiba Toshiba Hitachi Model ST9250827AS ST9160310AS MK1246GSX MK1652GSX 5K320 320 Name 5K320 250 Capacity 250 160 120 160 320 250 MB Bytes per sector Data heads heads 4 4 Or 4403 biss Bez ETA Spindle 5400 5400 5400 5400 5400 speed RPM Performance Specifications SATA SATA SATA SATA SATA Internal 3 0 730 400 794 674 775 transfer typical typical rate Mbits Sec max O data 300 150 300 300 1 5 3 0 transfer rate Mbytes sec max DC Power Requirements Voltage 5V 5 5V 5 5V 5 BV 5 BV 5 tolerance Chapter 1 Super Multi Combo Module Toshiba DL 8X TS L633A Data Transfer Modes PIO Mode4 DMA Multiword Mode2 ULTRA DMA Mode2 Maximum Write Speed e CD R Max 24X 3 600 KB sec DVD RW Max 8X 10 800 KB sec Maximum Read Speed CD 3 600 KB sec imme owes OOO Format Compatibility CD CD DA Red Book Standard Audio CD amp CD TEXT CD ROM Yellow Book Mode1 amp 2 Standard Data CD ROM XA Mode2 Form1 amp 2 Photo CD Multi Session CD I Green Book Mode2 Form1 8 2 Ready Bridge CD Extra CD Plus Blue Book Audio amp Text Video Video CD White Book MPEG1 Video CD R Orange Book Part tU CD RW amp HSRW Orange Book Part IV
25. 4 LF LITE ON 90W Adapter LITE ON 90W 19V 1 7x5 5x11 Blue PA 1900 24AR LED LF level 4 Audio Codec Test Realtek ALC888S Battery Test SANYO 6CELL2 2 Battery SANYO AS 2007B Li lon 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SANYO 8CELL2 4 Battery SANYO AS 2007B Li lon 4S2P SANYO 8 cell 4800mAh Main COMMON Bluetooth Test BT 2 0 Foxconn Bluetooth FOX BRM 2 0 F W 300 Camera Test 0 3M DV Bison 0 3M DV Lotus 2 Card Reader Test 5 in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD Card Bus 1 Test JMicron JMB385 JMicron JMB385 Card Reader SD MMC MS MS Duo MS HG 1 4 8 bit amp xD PCI Express CPU Test AMD CPU AMD Athlon64X2 QL60 PGA 1 9G 1M 638 35W Griffin B1 AMD CPU AMD TurionX2 RM70 PGA 2 0G 1M 638 35W Griffin B1 AMD CPU AMD TurionX2 ZM80 PGA 2 1G 2M 638 35W Griffin B1 AMD CPU AMD TurionX2 ZM82 PGA 2 2G 2M 638 35W Griffin B1 AMD CPU AMD TurionX2 ZM84 PGA 2 3G 2M 638 35W Griffin B1 AMD CPU AMD TurionX2 ZM86 PGA 2 4G 2M 638 35W Griffin B1 HDD Test SEAGATE N120GB5 4KS HDD SEAGATE 2 5 5400rpm 120GB ST9120817AS Corsair SATA LF F W 3 AAA WD N120GB5 4KS HDD WD 2 5 5400rpm 120GB WD1200BEVS 22USTO ML125 SATA LF F W 01 01A01 SATA LF F W 3 AAA TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1652GSX Virgo BS SATA LF F W LV010J SEAGATE N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250827AS Corsair SATA LF F W 3 AAA HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS543225L9A300 Falcon B SATA LF F W C40C
26. 58 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 142 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU Qi UE um If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly Chapter 4 POST Codes Tables These tables describe the POST codes functions phases and components for the POST Chipset POST Codes The following table details the chipset POST codes and functions used in the POST 03h Disable Non Maskable Interrupt NMI 04h Get CPU type Initialize system hardware Initialize chipset with initial POST values 09h
27. 6 KN 1GB0G 012 180 Chapter 6 SPEAKER R SPEAKER L SUB WOOFER MIC SET VGA MYLAR 23 APV02 002 23 APV02 003 23 APV02 004 23 APV02 005 47 AQNO2 001 NAME PLATE AS5530 47 APV02 004 RUBBER FOOT L 47 APV02 005 RUBBER FOOT S 47 APV02 006 BEZEL TAPE 47 APV02 009 LCD SHORTTIME MYLAR 47 APV02 010 DVB T ANTENNA LZ 23000 001 SMB PAL CONNECTOR 47 AQNO2 002 PAL F CONNECTOR 47 AQNO2 003 Chapter 6 181 Screw List Serew SCREW D 182 Chapter 6 Chapter 6 183 Model Definition and Configuration Aspire 5530 Se USA LX AR VOX O 01 Canada LX AR VOX O 02 AGLA LX AR Portuguese VOX O 03 ACLA LX AR Spanish LX AR VOX O 05 LX AR VOX O 09 Acer Part no ACLA Spanish ACLA Spanish Appendix A ries 25Mi VHP32ATUS1 MC 82MEXTHM2 56CO 2 1G 250 6L 5R CB bg FP 0 3D HG EN32 AS5530G702G 25Mi VHP32ATCA2 MC 82MEXTHM2 56CO 2 1G 250 6L 5R CB bg FP 0 3D HG FR31 AS5530G702G 25Mi EM VHP32ATXC1 MC 82MEXTHM2 56CO 2 1G 250 6L 5R CB bg FP 0 3D HG XC22 AS5530G702G 25Mi EM VHP32ATEA1 MC 82MEXTHM2 56CO 2 1G 250 6L 5R CB bg FP 0 3D HG ES22 AS5530G702G 25Mi EM VHP32ATEA3 MC 82MEXTHM2 56CO 2 1G 250 6L 5R CB bg FP 0 3D HG ES22 AS5530G823G 32Bi EM VHP32ATEA1 MC 82MEXTHM2 56CO 2G 1G 320 BT 8L 5R CB bg FP 0 3D HG ES22 ATRM 70 ATRM 70 ATRM 70 ATRM 70 ATRM 70 ATUZ M82 O1 O1 N250 GBII6 GBII GB5 4 6 KS SO1
28. 7 BIOS Settip UY s ius doce sats r trata ede o de eem e oig dette itid ddnde 27 Navigating the BIOS Utility 0 0 0 eens 27 MANON MEN ete en a way EET eae tei PER MTA eee 28 Mr are see soe Se cet at tec KT ene es gs Se PM pP 29 PROVO CCE nne 30 SEO Arcee an tora eer aA os A cee Sie eve a ee R A ra 32 Hog cC ean ET an R pees 35 DOO Aree ited Mee E A Tec 36 AMD eee a ee asa ri a 37 ij m cT 38 BIOS ASTM UUV eade uerb ac SERE SC dte A etit A e o d t N ade a 39 DOS Flash uly wee ne be 40 VV IE TST RIM z 2 ee nee nen 41 Removing HDD Passwords llle 42 Removing BIOS Passwords 25 iiie sied IRR RAV ERA EE 44 Machine Disassembly and Replacement 45 Disassembly Requirements sls eens 45 Generalilni rmalion 12 2 ades teen dda ae Ieee ds CRAS an pea m ng 46 Pre disassembly Instructions lille 46 DISASSCIMDIVIPIOCESS krasse ick dc eee a ca E ue Me dete va idee 46 External Module Disassembly Process llle 47 External Modules Disassembly Flowchart eee eee eee 47 Removing the Battery Pack 0 0 tees 48 Removing the SD dummy card Lee 49 Removing the ExpressCard dummy card 0 0 0 cece ee eee 50 Removing the Lower Covers llle 51 Removing the DIMM Modules 0 000 ee eee 53 Removing the WLAN Module 0 00 eee 54 Removing the TV tuner Module 0 00 cee eee ee 56 Removing the Hard Disk Drive Module 0 000 cec
29. Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover 1 Insert the Antenna Cables through the Upper 2 Pull the cables through Cover Make sure they are accessible from the underside 4 Place the cabling in the wiring conduit as shown Chapter 3 131 Replacing the Keyboard 1 Align the FFC with the connector and press the 2 Turn the keyboard over and press down to secure latch down to secure Replacing the Switch Cover 1 Insert the left side of the switch cover and angle 2 Starting from the left press down on the Switch down in place Cover to secure N N k N b 3 Turn the computer over and replace the three securing screws 132 Chapter 3 Replacing the TV Tuner Module 4 Replace the tv tuner module 5 Replace the two securing screws 6 Connect the cable to the TV tuner module Chapter 3 133 7 Replace the adhesive strip to secure the cable 8 Replace bracket and secure with provided screw 134 Chapter 3 Replacing the WLAN Module 1 Insert the WLAN board into the WLAN socket 2 Replace the two screws to secure the module Replacing the Hard Disk Drive Module 1 Place the HDD in the HDD carrier 2 Replace the four screws to secure the carrier Chapter 3 135 3 Insert the HDD interface side first until HDD firmly slides in place Replacing the DIMM Module
30. Aspire 5530 5530G Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made to this service guide Copyright Copyright O 2008 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as s Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium and Pent
31. BBEN for OBL Spec LV4 LF Audio Codec Test Realtek ALC888S Battery Test SANYO 6CELL2 2 Battery SANYO AS 2007B Li lon 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SANYO SCELL2 4 Battery SANYO AS 2007B Li lon 4S2P SANYO 8 cell 4800mAh Main COMMON Bluetooth Test Foxconn BT 2 0 Foxconn Bluetooth FOX BRM 2 0 F W 300 Camera Test Suvin 0 3M DV Suvin 0 3M DV Camellia 2 Card Reader Test Forall 5 in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD Card Bus 1 Test JMicron JMB385 JMicron JMB385 Card Reader SD MMC MS MS Duo MS HG 1 4 8 bit amp xD PCI Express CPU Test AAQL60 CPU AMD Athlon64X2 QL60 PGA 1 9G 1M 638 35W Griffin B1 CPU AMD TurionX2 ZM82 PGA 2 2G 2M 638 35W Griffin B1 Fingerprint Reader Test Authentec AES1610 Authentec AES1610 HDD Test TOSHIBA N120GB5 4KS HDD TOSHIBA 2 5 5400rpm 120GB MK1246GSX Leo BS SATA LF F W LB213J SEAGATE N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS Crockett SATA LF F W 0303 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1652GSX Virgo BS SATA LE F W LVO10J SEAGATE N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250827AS Corsair SATA LF F W 3 AAA HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS543225L9A300 Falcon B SATA LF F W C40C HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS543232L9A300 Falcon B SATA LF F W C40C 88 Appendix B Keyboard Test None 14 15KB FV3 Black Keyboard 14 15KB FV3 Black McKinley Eiger Standard Aspi
32. Chapter 3 2 nsert the eKey board at an angle and press down to situate 3 Replace the single screw Chapter 3 121 Replacing the Media Board 1 Insert the Media Board into the lower cover If necessary use a pry to press the board in place IMPORTANT Do not press on components to prevent damage 2 Insert the FFC flush with the connector and press the locking lever down to secure 122 Chapter 3 Replacing the Upper Right Saddle 1 Insert the left edge into position and pivot the upper saddle in place 2 Replace the two securing screws on the upper saddle Chapter 3 123 Replacing the Launch Board 1 Insert the left edge of the Launch Board into place 2 Insert the saddle in place taking care to locate it and pivot the board down in place over the alignment pins rm P KS 1 EX amp 5 LEN C S T R L M 00 T ke g a N x GEM SC L E yn a ON l 1 ES e k ix if ks I a al s Replacing the Finger Print Reader 1 Replace the Finger Print Reader board in the upper cover Y 124 Chapter 3 2 Replace the bracket as shown 3 Replace the single securing screw _ O ib L mnm EB KE x Chapter 3 125 Replacing the Touch Pad Bracket IMPORTANT The Touch Pad cannot be removed individually To replace the Touch Pad replace the entire Upper Cover 1 Replace the Touch Pad bracket 2 Replace the two securing screws from the Touc
33. DD bracket and remove the ODD bracket from the optical disk drive module 6 Insert a pin in the eject hole of the ODD to eject the ODD tray 7 Press down on the locking catch to release the ODD cover and remove Chapter 3 61 Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Remove Remove Remove Switch Cover Keyboard Antenna LED Moduls Remove Switch Board p i X V X 7 Remove W f Remove S Upper H A Lower Cover v Cover X Fi il Remove Remove Remove Remove Fingerprint Upper Right Upper Left Right Speaker Reader Saddle Saddle Module Remove Left Speaker Madule Remove TouchPad Bracket Remove Media Board Remove Remove eKey Board Launch Board Remove Remove Remove Remove Remove TV Board Bluetoath Module USB Board Modem Module Subwoofer Remove Mainboard Remove Remove Remove RJ 11 Fart Thermal Module VGA Module Remove CPU Screw List Switch Cover M2 3 NL 86 APV02 004 LCD Module M2 5 8 NL 86 APV02 001 M2 5 5 NL 86 APV02 002 62 Teras MASS e BBAPVOZOOT een esso ZEIT ZEIT asa ND M54 NL VZS NL VZS ND Mainboard M2 5 5 NL IET WENN Modem Module M2 3 NL 86 APV02 004 Chapter 3 63 Removing the Switch Cover CAUTION Using tools to remove the Switch Cover may cause damage to the outer casing It is recommended that only fingers
34. Lower Upper Swap M B 146 Chapter 4 Sound Problems If sound problems are experienced perform the following actions one at a time to correct the problem 1 Reboot the computer 2 Navigate to Start gt Control Panel System and Maintenance System gt Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating S
35. M2 4 NI NL 86 APV02 007 M3 3 NL 86 APV02 008 46 Chapter 3 External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Turn of system and peripherals power Disconned power and signal cables from system Remove Battery Remove Express Dummy Card Remove SD Dummy Card Remove Lower Covers Remove Remove Remove REMOVE DIMM Modules WLAN Antenna HDD Module DDD Module Remove Remove Remove WLAN Board HDD Carrier Soo Remove Remove Remove TV Tuner Board HDD ODD Bracket Screw List EEI esa STL WS ND M23 NL V83 NL 1255 MD M23 NL Chapter 3 47 Removing the Battery Pack 1 Turn computer over 2 Slide the battery lock unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide out the battery pack from the main unit 2 48 Chapter 3 Removing the SD dummy card 1 Push the SD dummy card in to eject it 2 Grasp the card and pull it out from the slot Chapter 3 49 Removing the ExpressCard dummy card 1 Push the ExpressCard dummy card in to eject it 2 Grasp the
36. N communication Bluetooth communication Enables disables the Bluetooth function Indicates o button indicator the status of Bluetooth communication 10 Chapter 1 Touchpad Basics with fingerprint reader The following items show you how to use the touchpad with Acer Bio Protection fingerprint reader E 1 2 3 Move your finger across the touchpad 1 to move the cursor 4 Press the left 2 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button Use Acer Bio Protection fingerprint reader 3 supporting Acer FingerNav 4 way control function only for certain models or the 4 way scroll 3 button only for certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Sus Okkoee E Click and hold then use Tap twice at the same speed finger on the touchpad to as double clicking a mouse drag the cursor button rest your finger on the touchpad on the second tap and drag the cursor Access Click once context menu NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to fi
37. RIII VG 86M06 002 VGA BOARD M86ME 512M DDRII VG 86M06 004 VGA BOARD M82ME 256M XT LJ a VG 82M06 001 172 Chapter 6 L USB BOARD 55 APVO2 001 TV BOARD W RF 55 AQNO2 001 m TV BOARD W O RF 55 AQNO2 002 eg MEDIA BOARD 55 APV02 002 FINGER PRINT BOARD 55 ARWO2 001 POWER BOARD 55 APV02 003 I BOARD 55 dli 004 E IN BOARD 55 ana 005 HDMI BOARD UMA 55 APV02 006 Cables R RJ11 CABLE 50 APV02 001 BLUE TOOTH CABLE 50 APV02 002 DT USB CABLE 50 APV02 003 Chapter 6 173 TV BOARD CABLE 50 AQNO2 001 MEDIA BOARD FFC 50 APV02 004 ANTENNA R 50 APV02 005 ANTENNA L 50 APV02 006 T P FFC 50 APV02 007 POWER CORD ITALIAN 3 PIN 27 TAVV5 007 POWER CORD DENMARK 3 PIN 27 TAVV5 008 POWER CORD TWN 3 PIN 27 TAVV5 014 POWER CORD ARGENTINA 3 PIN 27 APV02 001 Case Cover Bracket Assembly ETA MIDDLE COVER 42 APV02 001 174 Chapter 6 UPPER CASE ASSY W FP E UPPER CASE ASSY W O FP 60 APV02 004 o T P BRACKET 42 APV02 002 ee LOWER CASE ASSY W TV UMA 60 AQN02 002 EE E LOWER CASE ASSY W OTV UMA 60 APV02 005 E LOWER CASE ASSY W TV DIS 60 AT502 001 LOWER CASE ASSY W OTV DIS 60 AT502 002 pe UPPER SADDLE R 42 APV02 003 Lo UPPER SADDLE L 42 APV02 004 MINI PCI BRACKET L 42 APVO2 005 FINGER PRINT BOARD BRACKET 42 ARWO2 001 EXPRESS DUMMV CARD 42 APV02 006 BE SD DUMMY CARD 42 APV02 007 Chapter 6 175 60 ARWO2 001 RAM DOOR
38. RPM TOSHIBA MK1652GSX OFA HDD SATA 160G 5400RPM SEAGATE ST9160827AS OFA HDD SATA 160G 5400RPM SEAGATE ST9160310AS OFA HDD SATA 160G 5400RPM WD WD1600BEVT 22ZCTO HDD SATA 250G 5400RPM HGST HTS542525K9SA00 OFA HDD SATA 250G 5400RPM HGST HTS543225L9A300 OFA HDD SATA 250G 5400RPM TOSHIBA MK2546GSX OFA HDD SATA 250G 5400RPM SEAGATE ST9250827AS OFA HDD SATA 250G 5400RPM WD WD2500BEVS 22USTO OFA HDD SATA 320G 5400RPM WD WD3200BEVT 22ZCTO OFA HDD SATA 320G 5400RPM HGST HTS543232L9A300 OFA HDD SATA 320G 5400RPM SEAGATE ST9320320AS OFA HDD FOIL A 47 APV02 007 HDD FOIL B 47 APV02 008 HDD BRACKET 33 APV02 005 KH 12007 014 KH 12004 007 KH 12001 032 KH 12008 019 KH 16007 016 KH 16007 019 KH 16004 002 KH 16004 003 KH 16001 029 KH 16001 034 KH 16008 022 KH 25007 011 KH 25007 013 KH 25004 001 KH 25001 011 KH 25008 018 KH 32008 013 KH 32007 004 KH 32001 008 Keyboard Chapter 6 17 N KEYBOARD HG BLACK AS KB INT00 462 KEYBOARD RU BLACK AS KB INT00 452 KEYBOARD SA CR BLACK AS KB INT00 451 ASSY LCD MODULE 15 4 IN WXGA GLARE FOR CCD 0 3M 6M APVO2 003 W ANTENNA LCD PANEL G 15 4 WXGA AUO B154EW03 V1 3A LK 15405 029 LCD PANEL G 15 4 WXGA CMO N15413 L03 LK 1540D 022 LCD PANEL G 15 4 WXGA LG LP154WX4 TLB4 LK 15408 029 LCD PANEL G 15 4 WXGA SEC LTN154ATO1 A01 LK 15406 024 INVERTER 19 APVO2 001 LCD CABLE 50 APV02 008 LCD COVER 60 APV02 001 LCD BEZEL 60 APV02 002 178 Chapter 6 33 APV02 002
39. Replacing the CPU 1 Carefully turn the mainboard upside down CPU 2 Using a flat tipped screw driver lock the CPU in side up and insert the CPU into the CPU bracket the socket as shown as shown a Mj i SALT b 112 Chapter 3 Replacing the Thermal Module 1 Align and place the Thermal Module in the 2 Connect the fan module cable to the mainboard mounting as shown Replacing the RJ 11 Port 1 Insert the RJ 11 port into the base as shown 2 Using the tweezers grasp the end of the cable and press down to attach it to the base Chapter 3 113 3 Replace the RJ 11 cable in its housing L amp la 114 Chapter 3 Replacing the Mainboard 1 Replace the power jack in the Lower Cover 2 Gently lower the mainboard leftside first on the lower base Ensure the screw sockets are aligned 3 Ensure that the Mainboard is face up the Heatsink and CPU are not visible Place the Mainboard in the chassis rear edge first and press down to install Replace the two securing screws as shown NOTE Make sure the I O ports are positioned correctly through the lower cover and the screw sockets are visible through the mainboard 4 Connect the two cables on the top right of the 5 Connect the three cables from the bottom right of mainboard as shown the mainboard as shown Chapter 3 115 Replacing Subwoofer Module 6 Locate the Subwoofer on the lower cover and replace the two securing screws R
40. Ritek DVD R DL Media 8x 4x Mitsubishi Verbatim DVD RW Media 6x 4x 2x 1x JVC PVC Mitsubishi Verbatim TDK DVD RAM Ver2 2 Media bx 3x 2x Panasonic Hitachi Maxell Power Supply 5V DC Voltage Allowance 5V DC 5 Audio Interface Audio Controller Realtek ALC888S Chapter 1 Video Memory Chipset Memory size USB Interface USB Compliancy Level Number of USB port Location Serial port function control System Board Major Chips Core logic VGA LAN USB 2 0 Super I O controller MODEM Bluetooth Wireless 802 11 b g PCMCIA 5 in 1 Card Reader Audio Codec Keyboard Keyboard controller Total number of keypads Windows logo key I O 713 r RS780MN for UMA M82ME XT M86ME for Discrete Up to 512MB for Discrete SKU AMD SB700 Support USB 1 1 and 2 0 5 OHCI and 2 EHCI controller Chipset support 12 port 4 external port on the system 2 ports on the right side 2 ports on the left side N A AMD RS780MN SB700 AMD RS780MN for UMA M82ME XT M86ME for Discrete Broadcom BCM5764MKMLG SB700 embedded e Foxconn T60M955 Broadcom 2045 Foxconn XB63 and 4312 JMicron JMB385 Realtek ALC888S LPC interface 88 89 93 key Yes Internal amp external keyboard work Plug USB keyboard to the USB port directly Yes simultaneously Battery 6 Cell Vendor amp model name Battery Type Pack capacity Chapter 1 AS07B31 AS07B41 AS07B51 ASO7B71 23 Batte
41. Set IN POST flag OAh Initialize CPU registers OBh Enable CPU cache C E OFh 10h 11h 5 Initialize caches to initial POST values Q O 2 Initialize lO component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager 2Ah Clear 512 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 1 3 4 3 RAM failure on data bits xxxx of low bvte of memorv bus Enable cache before svstem BIOS shadow ININ oO 1 mM Tl T 5 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus 95 TewGP bwdektemeny sn __ ini Phoenix Dispatch Manager 9m OO Wamsaisudwn SC rssh SwsSemBOSROM O O O OoOO m Awsmese OOOO Chapter 4 1 C1 sch Advanced configuration of chipset registes 4Bh EE QuietBoot start optional Sm f mWMzeEiAbmd 69h BE Setup System Management Mode SMM area 6Bh BEEN Load custom defaults optional sm Post
42. The flash utility has auto execution function Chapter 2 39 DOS Flash Utility Perform the following steps to use the DOS Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 UD J2O0OHEUT 222LTO 31 3 Execute the JALB028 BAT batch file from C JALBO_JALCO BIOS ALBO28A to update BIOS The flash process begins as shown Phoenix Phiash16 Utility Version 1 6 1 opuright c Phoenix Technologies Ltd 20006 Perforning the following function Load Image file JALBBZB MPH f Verify interface information Backup systen BIOS ROM Check flash nenory type s Flash nenory block 81234 Save block Restore block Zero out block Erase block H Program block TECER Verifu block Flash progranning conplete ti Progranned MENNENEENEEEEEEEEEEE lew BIOS Date Tine Part Number 65 29 08 11 49 35 DEUFLIAI Flash part MX251688 DevicelD 13 Mfr ID c2 block at FFF30008 fron 838888 with 18880 butes 4 In flash BIOS the message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Phoenix Palashi6 Utility Varslon 1 6 7 8 Copyright c Phoenix Technologies Lid 2088 27887 Par torn lng the following function Save block Restore block zero oot block Erase block Program block Umrifu block Fiash progrannimg conplole Plug
43. Volume1 8 Volume2 Super Audio CD SACD Hybrid type US 8 US RW DVD DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General amp Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM 8 CPRM DVD R Dual DVD RAM Power Supplv DC 45V 1 3A Voltage Allowance DC 5V 5 Operating DC 5V 8 Start Up Chapter 1 Combo Drive Module Manufacturer and Model Sony NEC Optiarc BC 5500S AR Data Transfer Modes PIO mode DMA Ultra DMA33 Buffer Memorv Size 4 5 MB Maximum Write Speed 11 Mbvtes sec Maximum Read Speed 9 Mbvtes sec Formats Supported Read BD Video 12cm Single and Dual Laver BD ROM 12cm Single and Dual Laver DVD Video 8cm 12cm Single and Dual Laver DVD ROM 8cm 12cm Single and Dual Laver Multi Boarder Multi Session CD Write CD R Media 48x 40x 32x 24x 16x 8x Mitsubishi Verbatim Taivo Vuden Mitsui Ricoh Fuji film Sonv Hitachi Maxell Memorex RITEK CMC P V C JVC SKC ACER Prime Disc TDK CD RW Media 10x 4x Ricoh Mitsubishi Verbatim ACER OPTROM Memorex P V C RITEK CMC LEADDATA GigaStorage Prodisc Fornex Samsung Philips DVD Write DVD R Media 16x 8x 4x 2 4x Taiyo Yuden Mitsubishi Verbatim Hicoh TDK DVD R Double Layer Media 8x 2 4x Mitsubishi Verbatim DVD RW Media 8x 4x 2 4x Mitsubishi Verbatim Ricoh TDK DVD R Media 16x 8x 4x 2x Mitsubishi Verbatim TDK Taiyo Yuden PVC Fuji Film
44. ack Accepts audio line in devices e g audio CD player stereo walkman LE Accepts input from external microphones jack Headphones Connects to audio line out devices speaker line out e g speakers headphones e F jack with S PDIF support m Unlimited volume Adjust the volume of the audio out control wheel ExpressCard 54 Accepts one ExpressCard 54 module slot Chapter 1 Right View lt USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera Optical drive Internal optical drive accepts CDs or DVDs Optical disk access Lights up when the optical drive is active indicator Optical drive eject Ejects the optical disk from the drive button 5 Emergencv eject Ejects the optical drive trav when the computer is hole turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off qet USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera 7 FS HF in Port Accepts input signals from digital TV tuner Q devices only for certain models e n Modem RJ 11 Connects to a phone line port Rear View 3 1 2 4 A JO DC in jack Connects to an AC adapter 2 Ventilation slots Enable the computer to stay cool even after prolonged use 8 Chapter 1 Bottom View Battery bay Houses the computer s battery pack Battery release Releases the battery for removal latch m Battery lock Locks the battery in position Me
45. antenna to the WLAN board make sure the cables are arranged under the WLAN bracket Chapter 3 55 Removing the TV tuner Module 1 See Removing the Lower Covers on page 51 1 Remove the securing screw located on the WLAN bracket and remove the bracket NOTE Move the antenna cables out of the way to allow for easier access NOTE Do not throw away the adhesive strip it is necessary to secure the cable on the new module 56 Chapter 3 3 Disconnect the cable from the TV tuner module 4 Remove the two securing screws TV Tuner Module Ma NOD NL 5 Remove the tv tuner module Chapter 3 57 58 Removing the Hard Disk Drive Module 1 See Removing the Battery Pack on page 48 2 Remove the HDD cover See Removing the Lower Covers on page 51 3 Use the mylar tab to slide and lift up the hard disk drive module to remove NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it Chapter 3 4 Remove the four screws securing the hard disk to the carrier Chapter 3 59 Removing the Optical Drive Module 1 Remove the Battery Pack See Removing the Battery Pack on page 48 2 Remove the Memory cover See Removing the Lower Covers on page 51 3 Remove the screw securing the ODD module m MA 4 Grasp the front panel of the ODD and pull to remove from the main unit 60 Chapter 3 5 Remove the three screws securing the O
46. ation 184 AsSDITG 5530 OPI 129 xa bp io idc dcbet dr baal card arde dI d aD do da 184 Test Compatible Components 187 Microsoft Windows Vista Environment Test eee 188 With Fingerprint Reader SKU 0 0 eee ees 188 Without Fingerprint Reader SKU 1 nes 190 Online Support Information 193 Index 195 System Specifications Features Below is a brief summary of the computer s many feature NOTE Items marked with denote only selected models Operating System Windows Vista Platform AMD Better By Design program featuring AMD Turion Dual Core Processor AMD Athlon Dual Core Processor AMD M780G Chipset Acer InviLink 802 11b g Acer InviLink NplifyTM 802 11b g Draft N System M emory Dual Channel DDR2 support Up to 2 GB of DDR2 667 MHz memory upgradeable to 4 GB using two soDIMM modules Display and graphics 15 4 WXGA 1280 x 800 ATI Mobility Radeon HD 3200 8470 3650 Graphics for Aspire 5530G only TV Tuner Digital TV tuner supporting DVB T Storage subsystem 2 5 hard disk drive Optical drive options Blu ray Disc DVD Super Multi double layerdrive DVD Super Multi double layer drive 5 in 1 card reader Dimensions and Weight 364 6 W x 272 3 D x 30 8 43 7 H mm 14 3 x 10 6 x 1 2 1 7 inches 3 0 kg 6 61 Ibs Chapter 1 Audio Dolby certified surround sound system with two built in stereo speakers and one subwoofer supporting low frequency effe
47. cations and Configurations Processor CPU type Griffin Turionx2 Athlonx2 for MS Griffin Athlonx2 Sempron for Value CPU package Sig2 uPGA638 CPU core voltage 1 2V 0 8V CPU Fan True Value Table CPU DTS Throttling 5096 point 100C recover 85C BIOS BOS vendr BIOS Version V0 19T1 BIOSROMsze ROM BIOSROMsze BIOS package ACPI 2 0 compliance with Intel Step Support C1 C2 C3 CA C6 and S3 S4 for mobile CPU Supported protocols Support ISIPP Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBUS 2 0 PCI2 3 Support PXE Support Y2K solution Support Win Flash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information Support ASF 2 0 Support iTPM GM PM Sku Cache 1MB for Turionx2 Athlonx2 512KB for Simpron System Memory 18 Chapter 1 Supports maximum memory size 4G for 64bit OS with two 2GB SODIMM Supports DIMM type DDR 2 Synchronous DRAM 667 800 MHz Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations OMB 1024MB 1024MB ET NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed LAN Interface Bluetooth Interface Chipset BCM2045 Data
48. ce without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand this item Press Esc while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 27 Information The Information screen displays a summary of your computer hardware information Information HINEIN CPU Type CPU Speed HDD Model Name HDD Serial Number Security Power Boot AMD AMD Turion tm X2 Ultra Dual Core Mobile ZM 84 2300 MHz Hitachi HTS542525K9SA00 PM 071110BBOFOOWDGS1K4C ATAPI Model Name Slimtype DVD A DS8A2S PS System BIOS Version V1 01 VGA BIOS Version V010 080 000 000 027965 Serial
49. cess failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enable BIOS Recovery process when system is powered on during BIOS POST To use this function it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery by Crisis Disk Before doing this one Crisis Diskette should be prepared ready in hand The Crisis Diskette could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below Power Off failed system Attach a USB floppy drive to the failed system Copy jalb028 wph to tool s folder and rename it as BIOS wph Execute wincris exe to start the Crisis Disk Build Select Removable and click Start SE m A uc Phoenix Crisis Disk Build For internal tes Project Path Diver Removable Disk 0 125 5Mb Duk Formel Y Removable C Field Disk Options f Cresis HINIDOS Cras Disk Compres The Bin File 6 Select Format Disk and click Start 166 Chapter 5 A progress screen displays m Phoenix Crisis Disk Build For internal bes m Project Path Umer Floppy Driver A 1 44Mb _UUUUOOCH Drek Format Let cem Compres The Bin File Copying phlach lE exe 7 The following message displays when the Crisis Diskette is created successfully Wins A Crisis Recover
50. cts S PDIF Sony Philips Digital Interface support for digital speakers True5 1 channel surround sound output High definition audio support MS Sound compatible Built in microphone Communication Acer Video Conference featuring Integrated Acer Crystal Eye webcam Optional Acer Xpress VolP phone WLAN Acer InviLink 802 11b g Acer InviLink NplifyTM 802 11b g Draft N WPAN Bluetooth 2 0 EDR LAN Gigabit Ethernet Wake on LAN ready Modem 56K ITU V 92 Privacy control Acer Bio Protection fingerprint solution BIOS user supervisor HDD passwords Kensington lock slot Power subsystem ACPI 3 0 71 W 4800 mAh 48 8 W 4400 mAh 3 pin 65 90 W AC adapter Energy Star 4 0 Special keys and controls 88 89 93 key keyboard Touchpad pointing device Empowering Key Easy launch buttons WLAN Internet email Bluetooth Acer Arcade Acer MediaTouch keys play pause stop previous next Volume wheel Acer Media Center remote control Chapter 1 I O interface ExpressCard M 54 slot 5 in 1 card reader SD M MMC MS MS PRO xD Four USB 2 0 ports HDMITM port with HDCP support Consumer infrared CIR port External display VGA port RF in jack Headphone speaker line out jack with S PDIF support Microphone in jack Line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Acer EasyPort IV connector Environment Temperature Operating 5 C to 35 C Non operating
51. e Speakers Left and right speakers deliver stereo audio output Chapter 1 Click buttons The left and right buttons function like the left left center and and right mouse buttons The center button right serves as Acer Bio Protection fingerprint reader supporting Acer FingerNav 4 way control function only for certain models Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components Acer MediaTouch For use with Acer Arcade and other media keys playing programs Empowering key Launch Acer Empowering Technology Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 5 in 1 card Accepts Secure Digital SD MultiMediaCard reader MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD xD 2 daio CIR receiver Receives signals from a remote control 6 Chapter 1 Left View 1 2 3 4 5 6 78910 11 Kensington lock Connects to a Kensington compatible slot computer security lock 2 Acer EasyPort IV Connects to Acer EasyPort IV connector 3 Ethernet RJ 45 Connects to an Ethernet 10 100 1000 based port network External display Connects to a display device VGA port e g external monitor LCD projector HDMI Connects to a television or display device with HDMI HDMI input 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera S Line in j
52. e Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 13 If the Issue is still not resolved see Online Support Information on page 193 Other Failures If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace a non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try Chapter 4 157 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 Ifnoerror is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems 1
53. e at a time to correct the problem 1 Disconnect all external devices 2 Run a complete virus scan using up to date software to ensure the computer is virus free 3 Run the Windows Vista Startup Repair Utility insert the Windows Vista Operating System DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD a b c The Install Windows screen displays Click Next d Select Repair your computer e The System Recovery Options screen displays Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support e emo Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support 10 R
54. e connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 193 Chapter 4 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs START ReplaceCPU Lu pa Fower n hn Replace Nn LCD module LCD panel OK LCD cable Connect itwell orReplace no NGA HD goto no power troubleshooting step Connect itwell moduler ell connected Replace Ext DDRRA M module Connectitwell Ext DORRA fl module CIE CPL well connected Replace MIB No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures Make sure the computer has power by checking at least one of the following occurs Fans start up Status LEDs light up If there is no power see Power On Issue on page 142 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer Connect an ex
55. e eee eee 58 VII Table of Contents Removing the Optical Drive Module eee 60 Main Unit Disassembly Process a 62 Main Unit Disassembly Flowchart Lee 62 Removing the Switch Cover llle 64 Removing the Keyboard ua eei ica Dept ei uy re d dee ue er 65 Removing the Antenna llle 66 Removing the LCD Module 0 0 eee 68 Removing the Upper Cover n 70 Removing the Finger Print Reader llle 74 Removing the Upper Right Saddle 0 000 75 Removing the Left Speaker Module 0 0c eee 76 Removing the Upper Left Saddle 0 00 ccc ee 77 Removing the Touch Pad Bracket 0 00 ccc ee eee 78 Removing the Launch Board 0 ccc teens 80 Removing the Media Board L 80 Removing the eKey Board nananana 81 Removing the Switch Board LL 83 Removing the Right Speaker Module 0 000 ccc eee 84 Removing the IV BOSE a idv ine cud Bie eed donde ce dca dor ah oe as 85 Removing the Bluetooth Module eee 86 Removing Te JB BOSI 2 0 dac aic re d sesto eco Ded e be fob 87 Removing the Modem Module llle 88 Removing the Subwoofer Module 0 0 00 ccc ees 89 Removing the Main Board llle 90 REMOVING thes T1 POR uva 3 rap ekwi dew Retoque he eh ea ica dre Sane 92 Removing the Thermal Module eee 93 Femovirig he OPU 2232454 Er qd i an arie eq qoa 95 Removing the VGA Module elle
56. ebug only remove this option for production The table below describes the items menus and submenus in this screen Settings in boldface are the default and suggested parameter settings Enable ACPI debug only Enable or disable ACPI BIOS High Precision Event Timer Enable or disable HPET Chapter 2 35 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay Information Main 1 IDEO Hitachi HTS542525K9SA00 S 2 IDE1 Slimtype DVD A DS8A2S S2 A MAE NES acl ees FIC IV CNIC LA OMLV OIGCI 36 Chapter 2 AMD The AMD screen allows the user to configure memory thermal management options and device wakeup behavior Information Main Advanced Security Power p PBS Options CBS Options Manage common platform BIOS settings PBS Options Chapter 2 imfejeji Item Specific Help These options are common to all platforms Power Management Thermal Control DDR2 Memory amp Memory Controller Primary Display Parallel ATA On chip SATA USB Host Controller USB3 Controller Legacy USB Support OSC Support System Time Lag Workaround Thermal Fan Control 3 Exit 38 The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility Information Main Advanced Security Power Boot AMD Exit System Set
57. ecurity Power Auto Detec Disabled Enabled Enabled IDE ACHI C Disabled SATA as pr Disabled Enabled Enabled Disabled DOS Other No Enabled Boot AMD Exit Select options for Advanced Chipset features The table below describes the items menus and submenus in this screen Settings in boldface are the default and suggested parameter settings 30 Enter the ASF Configuration menu Advanced Enter the Advanced Chipset Control menu e Advanced NB Options Chipset Control e Advanced SB Options ASF OS Device Availability Configuration e Minimum Watchdog Timeout e BIOS Boot Timeout e OS Boot Timeout e Power on wait time PS 2 Mouse Enable or Disable PS 2 Mouse port IRQ12 Option Auto Detect Enabled or Disabled IDE Controller Configure the Integrated Local Bus IDE Option Disabled Both or Primary Controller SB Power Enable SB Power Saving Feature Option Enabled or Disabled Saving Feature Chapter 2 On chip SATA Enable On chip SATA Option Enabled or Disabled SATA Class ID Select the SATA Class ID Option IDE ACHI Class HyperFlash Class IDE HyperFlash Class IDE Native Mode Raid Class ACHI Class or IDE Legacy Mode SATA IDE Set SATA IDE Combined mode Option Disabled or Enabled Combined mode PATA Channel Set the SATA channel as Primary or Option SATA as primary or SATA Config Secondary channel as secondary ACHI ROM Select SATA option ROM POST delay Opt
58. eplacing the Modem Module 1 Connect the modem cable and locate it over the screw socket 2 Insert module in mainboard 1 c al EL B H jal x u 6 t s K ef r ZT E Aj man ps gt r jq E B r Fr An Tin T N 1 am RN f 9 lk D a sm n 116 Chapter 3 3 Replace the securing screw on the modem module Replacing the USB Board 1 Angle the right side of the USB board into the lower base Align the screw sockets and replace the two securing screws Chapter 3 117 Replacing the Bluetooth Board 1 While holding the Bluetooth module connect the 2 Position the module over the aligning pins and cable as shown insert in place Replacing the TV Board 1 Angle the TV board into the lower base and lower into position P 3 Connect the antenna and single cable to the board 118 Chapter 3 Replacing the Right Speaker Module 1 Replace the speaker module and insert the cable completely through the housing as shown N HIHHH HHT ILO e JIM mu ee A 2 Connect the speaker cable to the mainboard Chapter 3 119 3 Replace the two securing screws on the speaker module Pe 1T TIAS Replacing the Switch Board 1 Position the Switch Board over the screw socket 2 Replace the single securing screw TTT L ELI Replacing the eKey Board 1 Insert the FFC through the Upper Cover 120
59. er on page 70 Disconnect the three cables from the bottom right of the mainboard as shown oe Ic 90 Chapter 3 7 Remove the two securing screws from the Mainboard Mainboard M2 5 5 NL 8 Remove the main board rightside first as shown Chapter 3 91 Removing the RJ 11 Port 1 See Removing the Upper Cover on page 70 2 See Removing the Right Speaker Module on page 84 3 See Removing the Main Board on page 90 4 Remove the RJ 11 cable from its housing ZR amni entm ER Sees E EM aes S Chapter 3 Removing the Thermal Module See Removing the Battery Pack on page 48 See Removing the LCD Module on page 68 See Removing the Upper Cover on page 70 See Removing the Main Board on page 90 Remove the eight securing screws from the Thermal Modules ur om o qucm A 9 LL uu EE CPU Thermal Module red callout VGA Thermal Module blue callout Chapter 3 93 T Liftthe Thermal Module clear of the Mainboard 94 Chapter 3 Removing the CPU See Removing the Battery Pack on page 48 See Removing the Upper Cover on page 70 See Removing the Main Board on page 90 See Removing the Thermal Module on page 93 Using a flat screwdriver turn the CPU socket latch counter clockwise 180 to release the CPU Mom o uoc 6 Lift the CPU clear of the Mainboard Chapter 3 95 Removing the VGA Module 1 See Removing t
60. er Print Reader 0 0 00 c eee eee 124 Replacing the Touch Pad Bracket 0 eee 126 Replacing the Left Speaker Module 0 0 0 0 cc ee eee 127 Replacing the Upper Covers is dik radar bo Pew eg oda ate basen eta 127 Replacing the LCD Module 0 ccc ee eee 129 Replacing the Antenna Cables eee 131 Replacing the Keyboard 0 ccc ne eee ees 132 Replacing the Switch Cover 0 0 cc cee eee eee eens 132 Replacing the TV Tuner Module 0 000 cee eee eee eee 133 Replacing the WLAN Module 00 0 cece eee eens 135 Replacing the Hard Disk Drive Module essen 135 Replacing the DIMM Modules 000 eee ee ees 136 Replacing the ODD Module 0 cc eee 137 Replacing the Lower Covers eee 138 Replacing the Express and SD Card Trays 0 0 c eee eee 139 Troubleshooting 141 COMMON PODEMOS d rasni nerra ee tea heed Rates oe r t 141 Power On ISSUQ x pte En EHE ewe Seb Peele wh ted eme ede 142 NO DISDIAY ISSUQ drach nern edel vie vapor o 143 Random Loss of BIOS Settings 0 0 ee 144 EC DTE aH HE Odds Mida i ab dal UE s x beu s reas hs Bos BE ae he dS eo 145 Built In Keyboard Failure llle 145 Touchpad Falle PL cR 146 Internal Speaker Failure llle 146 Internal Microphone Failure lel 148 HDD Not Operating Correctly lille 149 ODOFA G a eurer ront uec oe ees ius naue ecards S
61. erprint software package integrated with the Microsoft Windows operating system Utilizing the uniqueness of one s fingerprint features Acer Bio Protection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank easy music player launching with Acer MusicLaunch secure Internet favorites via Acer MyLaunch and fast application website launching and login with Acer FingerLaunch while Acer ProfileLaunch can launch up to three applications websites from a single finger swipe Acer Bio Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files Acer GridVista dual display compatible 16 NOTE This feature is only available on certain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the
62. ers in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set HDD 0 Password Is Shows the setting of the hard disk password Frozen Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Password on Boot Defines whether a password is required or not while Disabled or the events defined in this group happened The Enabled following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it 32 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the f and J keys to highlight the Set S
63. ervices we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 193 194 Appendix C AFLASH Utility 39 Antennas 105 Battery Pack 48 BIOS package 18 ROM size 18 ROM type 18 vendor 18 Version 18 BIOS Passwords Removing 44 BIOS Supports protocol 18 BIOS Utility 27 39 Advanced 30 Boot 36 Exit 38 Navigating 27 Onboard Device Configuration 33 Power 35 Save and Exit 38 Security 32 System Security 38 Bluetooth module 86 Board Layout Top View 163 brightness hotkeys 14 Cache controller 18 size 18 Camera Module 101 caps lock on indicator 10 Common Problems 142 computer on indicator 10 CPU 95 DIMM Module 53 Display 4 display hotkeys 14 EasyTouch Failure 154 Ekey Board 81 eKey Board 81 Euro 15 External Module Disassembly Flowchart 47 Features 1 Fingerprint Reader Failure 155 Flash Utility 39 FPC Cable 104 FRU Field Replaceable Unit List 169 Hard Disk Drive Module 58 HDD Passwords Removing 42 HDTV Switch Failure 156 Hibernation mode hotkey 14 Hot Keys 12 Indicators 10 Intermittent Problems 158 Internal Microphone Failure 148 Internal Speaker Failure 146 inverter board 99 Jumper and Connector Locations 163 Top View 163 195 Keyboard 65
64. estore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 11 Replace the HDD See Disassembly Process on page 46 Chapter 4 149 ODD Failure If the ODD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs CD R Obi driver installed hstallt Seatitwell Replace DW DC D R OM disc Replace DV DIC D R OM module ReplaceM B ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty 150 Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 2 3 Reboot the computer and retry the operation Try an alternate disc Navigate to Start Computer Check that the ODD device is displayed in the Devices with Removable Storage panel Navigate to Start Control Panel System and Maintenance System gt Device Manager a Double click IDE ATA ATAPI controllers If a device displays a down arrow right click on the device and click Enable
65. et Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Contirm New Password Type the current password in the Enter Current Password field and press Enter Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Notice Changes have been saved continue The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning Setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message Setup Warning Password do nat match Re enter Password 34 Chapter 2 Power The Power screen allows the user to configure CPU and power management options Information Main Advanced Security Boot AMD Exit Item Specific Help Yes En Disable ACPI BIOS High Precision Event Timer Yes Advance Configuration and Power Interface D
66. h Pad bracket N li UE au gt Bi ow f 751 hal L Tw s 3 Replace the Finger Print reader FFC and secure 4 Replace the Touch Pad FFC as shown with the adhesive strips 126 Chapter 3 Replacing the Left Speaker Module 1 Align and replace the Speaker Module in the upper 2 Grasp both ends of the mylar cover to expose the case housing 3 Replace the speaker cable as shown Z MT Lay KA ki ae 4 While holding the mylar cover back with one hand 6 Replace the two securing screws on the left replace the speaker cable in its housing speaker 5 Replace the mylar cover to secure the cable Replacing the Upper Cover 1 Starting with the rear align the upper cover with the lower cover taking care to not force in place Chapter 3 127 2 Connect the seven cables on the mainboard as shown 128 BIH RIRI B rere na p Chapter 3 3 Replace the five screws on the top panel Replacing the LCD Module 1 Carefully align the LCD module over the hinge sockets and lower the module into the chassis Chapter 3 129 2 Replace the four securing screws two on each side securing the LCD module 130 1 u 2 m L 8 k yO 0 HOOT DUOL NANN DES NANA ES NANN ight cable Dac Chapter 3 4 Turn the computer over and replace the two securing screws on the bottom of the chassis Replacing the
67. he Battery Pack on page 48 2 See Removing the Upper Cover on page 70 3 See Removing the Main Board on page 90 4 Remove the two securing screws from the VGA Module 96 Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD Panel from Main Unit before proceeding Remove LCD Bezel _ Remove Remove Inverter Board Camera Module Remove LCD Panel Y LCD Panel LCD Assembly _ o Remove Remove LCD FFC Cable Antennas F Remove Remove Left Right LCD Internal Bracket Microphone Screw List LCD Bezel M2 5 5 NL 86 APV02 002 Inverter Board M2 5 5 NL 86 APV02 002 Camera Module M2 3 NL 86 APV02 004 LCD Panel M2 5 5 NL 86 APV02 002 LCD Brackets M2 3 NL 8 86APV02 004 Chapter 3 97 98 Removing the LCD Bezel 1 See Removing the Battery Pack on page 48 2 See Removing the LCD Module on page 68 Remove the two upper and two lower bezel screw caps Remove the four securing screws from the LCD module LCD Bezel M2 5 5 NL Chapter 3 Removing the Inverter Board 1 See Removing the Battery Pack on page 48 2 See Removing the LCD Module on page 68 3 See Removing the LCD Bezel on page 98 4 Remove the securing tapes from the left and right sides of the Inverter board as shown 5 Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module Inver
68. ie 150 USB Failure Rightside nnana aaa 153 Modem Function Failure 2352 2 02 22 a 8 2222 22 la asa tib chase 153 Wireless Function Failure lll 154 Easy Touch BUOM TE suu dion eg ea Goad 154 Media Touch Button Failure llle 155 Fingerprint Reader Failure llle 155 Thermal Unit Failure llle IIIS 156 HDTV Swilch Failures cdam io bat ee aeg 156 External Mouse Failure lille 157 Other Faures nase ar HERE A arji bag 157 Intermittent Problems sellers 158 LJnde termiried Froblelmis trid ir sia dee aco ER ai v aon ode doo de td ER oda rta 158 POST Codes Tables s zu uua v hae doa ee anas te M Frid SONNO a Bete Sead 159 Chipset POST ee a esae uS uq Re ESL ap E ea a bud 159 Jumper and Connector Locations 163 TOD VIEW uoo at a en Tuc aide endet cit D eeu endure eee aca Er a 163 BOHOM VIEW ascia Sich ot oae daal OR Meena neh ee lea a Ad aE hear a hae 164 Clearing Password Check and BIOS Recovery eee eae 165 Clearing Password Check i 42 sun EE ERR x i vl Ca i dace 165 BIOS Recovery by Crisis Disk Vs 166 FRU Field Replaceable Unit List 169 Aspire 5530 Exploded Diagrams ee eens 170 DISGIete SKU Einsender Patres buta d ex 170 UMA SR U ta AE acht dram MA eae ek lace eh Ale alios De godes Vires M uote ENA 171 Table of Contents JASDIIO 5DDOU EHA E arrere eaaet eap Sonia head ie oni ieu rao Dope 172 vera qm LPS ME 182 Model Definition and Configur
69. ion Disabled 7 6 5 4 3 2 or POST delay 1 second s delay USB Host Enable or disable USB hardware Option Enabled or Disabled Controller Legacy USB Enable support for Legacy Universal Serial Option Enabled or Disabled Support Bus Option ROM Determines which peripheral devices can Option Disabled Temporary or Placement be booted E000 Extend NOTE Changes to this setting can cause the system to halt during boot Large Disk Set the Large Disk Access mode Different Option DOS or Other Access Mode O S require different drive geometry representations Select Other for UNIX Novell NetWare or other O S Installed O S Set the most commonly used O S on the Option Other Win2000 WinMe system Win98 or Win95 Reset Clear Extended Svstem Configuration Data Option No or Yes Configuration ESCD area Data Processor Enable the hardware visualization support Option Enabled or Disabled Assisted Virtualization Chapter 2 31 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Iigiojqgatzi fo a WEM Ve ciae eM Security oTe MN 210707 AMD Exit Supervisor Password Is Clear Supemsor Password User Password ls Clear controls acces to the HDD 0 Password Is HDD Password Frozen setup utility It can be used to boot up when Enter Password on boot is Set User Password Enter enabled Power on Boot Disabled The table below describes the paramet
70. ium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts vou to anv damage that might result from doing or not doing specific actions CAUTION Gives precautionarv measures to avoid possible hardware or software problems IMPORTANT Reminds vou to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel
71. ize N A Memory size is fixed to 4094 MB Video Memory Shows the video memory size N A VGA Memory size 256 MB Quiet Boot Displays the logo screen while booting Option Enabled or Disabled Network Boot Enables disables the system boot from LAN remote Option Enabled or server Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Disabled NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in these cases Chapter 2 29 Advanced The Advanced screen allows the user to configure the various advanced BIOS options IMPORTANT Making incorrect settings to items on these pages may cause the system to malfunction Unless Information Main you have experience adjusting these items we recommend that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally ASF Configuration PS 2 Mouse IDE Controller SB Power Saving Feature On chip SATA SATA Class ID SATA IDE Combined mode PATA Channel Config ACHI ROM POST delay USB Host Controller Legacy USB Support Option ROM Placement Large Disk Access Mode Installed O S Reset Configuration Data Processor Assisted Virtualization Advanced S
72. key to return Br zu Touchpad toggle Turns the internal touchpad on and off of IED Speaker toggle Turns the speakers on and off EN Brightness up Increases the screen brightness zz Brightness down Decreases the screen brightness Hotkey help Displays help on hotkeys Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology 14 Chapter 1 Special Key You can locate the Euro symbol and the US dollar sign at the upper center and or bottom right of your keyboard Esc FI Fi Fi Fi Fa F Fi FB Fa FID FTI Fu Pri Paire 7 e e T IL cam a xj Home End Mumik Sa LK SysRQ Break m M I a a rite spe Sri IL m 2 3 4 sels 7 8 9 0 i aal ns Q W E R T Y U 4 5 0 6 P Vjjji l i E Caps Lock A 5 D F G H J K L N q rer The Euro symbol 1 Openatext editor or word processor 2 Hold Alt Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq fag12 htm for more information The US dollar sign 1 Openatext editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version Chapter 1 15 Using the System Utilities Acer Bio Protection only for certain models Acer Bio Protection Fingerprint Solution is a multi purpose fing
73. mory Houses the computer s main memory compartment 5 Subwoofer Emits low frequency sound output Hard disk bay Houses the computers hard disk secured with screws Ventilation slots Enable the computer to stav cool even after and cooling fan prolonged use Note Do not cover or obstruct the opening of the fan Chapter 1 Indicators The computer has several easy to read status indicators The front panel indicators are visible even when the computer cover is closed Power Indicates the computer s power status Battery Indicates the computer s battery status Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode P HDD Indicates when the hard disk drive is active NV Easy Launch Buttons Located beside the keyboard are application buttons These buttons are called easy launch buttons They are WLAN Internet email Bluetooth Arcade and Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager e Empowering Technology Launch Acer Empowering Technology user programmable A Wireless communication Enables disables the wireless function Indicates button indicator the status of wireless LA
74. n 96 LCD Module Disassembly Process na 97 LCD Module Disassembly Flowchart 2 00000 cece eee eee 97 Removing The LOD BeZel 24 522 ba oN eta oa as a n aom RO cea 98 Removing the Inverter Board LL 99 Removing the Camera Module eee 101 Removing the LCD Daneil es 103 Removing the LCD Brackets and FPC Cable 000005 104 Removing the Antennas lee 105 Removing the MIC Module n 106 LCD Module Reassembly Procedure nn 107 Replacing the LGD Panel lt lt re eot or e Pra EORR ey a 107 Replacing the LCD Bezel een 111 Main Module Reassembly Procedure 22 2222 nen nennen eee 112 Replacing the VGA Module ee 112 Replacing the GPU rc 112 Replacing the Thermal Module 0 0 0 0 ccc eee eee 113 Replacing the RJA T POM 104443 5 54424atrad era 113 Replacing the Mainboard eee 115 Replacing Subwoofer Module 0 000 eee eee 116 Replacing the Modem Module 00 eee eee eee 116 Replacing the Bluetooth Board 0 ccc nennen 118 Replacing the TV Board aana 118 Replacing the Right Speaker Module 0 000 c eee eee 119 Replacing the Switch Board eee 120 Replacing the eKey Board 0 0 ccc eens 120 Replacing the Media Board LL 122 Replacing the Upper Right Saddle 0 0 123 VIII Table of Contents Replacing the Launch Board 0 00 cece eee eens 124 Replacing the Fing
75. ndows is reinstalled or the drive is moved to another computer Navigate to Start Control Panel System and Maintenance System gt Device Manager Double click DVD CD ROM drives Right click DVD drive and click Properties then click the DVD Region tab an fF B Select the region suitable for the media inserted in the drive Discs Do Not Burn Properlv If discs can not be burned perform the following actions one at a time to correct the problem 1 Ensure that the default drive is record enabled a Navigate to Start Computer and right click the writable ODD icon Click Properties b Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list c Click OK Ensure that the software used for burning discs is the factory default If using different software refer to the software s user manual Playback is Choppy If playback is choppy or jumps perform the following actions one at a time to correct the problem 1 Check that system resources are not running low a Try closing some applications b Reboot and try the operation again Check that the ODD controller transfer mode is set to DMA a Navigate to Start Control Panel System and Maintenance System gt Device Manager b Double click IDE ATA ATAPI controllers then right click ATA Device 0 c Click Properties and select the Advanced Settings tab Ensure that the Enable DMA box is checked and click OK Chapter 4
76. nger movement hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Chapter 1 11 Using the Keyboard The keyboard has full sized keys and an embedded numeric keypad separate cursor lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off Exc FI F Fi Fd Fs Fh Fi Fi Fa FID rm Fiz Prii Pause T m E r cia EHE put Zu Home End Nek Jl Ser U baba Break ba ha tii kul b amp 7 8 9 ko LI T Badana S 1 2 3 4 5 5 7 8 9 0 TS Q W E R T Y U dijijl 5 0 e P ii i i Caps Lock A 3 D F G H ja ka L v Enter m z ux We mv me JIN wen m If es Pg U A Pg Dn Chl FA Aa A A B C C4 rr x V b ili KU a Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys Fn lt F11 gt function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn When Scroll Lock is on the screen moves one line up or down when you press lt F12 gt the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad
77. ontains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 45 General Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack Disassembly Process The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List M2 6 NL 86 APV02 006
78. or example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits Note that error 30 cannot occur on 386SX systems because they have a 16 rather than 32 bit bus The BIOS also sends the bitmap to the port 80 LED display It first displays the check point code followed by a delay the high order byte another delay and then the low order byte of the error It repeats this sequence continuously 162 Chapter 4 Jumper and Connector Locations Top View ILVDS1 c wW Speaker Right Connector SW1 Touch pad right Button SW2 Touch pad left Button Chapter 5 163 Bottom View 164 IDOCE 1 muri EI E d JDIMM2 IHDMI JUSBI JUSB2 IDIMMI ILINE 1 JMICI JMINI JSATA2 IHF1 JMINH Us IREADI JHDMI1 HDMI Connector JDIMM1 Memory DIMM1 Connector JUSB1 USB Connector PJP2 Battery Connector JUSB2 USB Connector JCPU1 CPU Socket North Bridge Volume control wheel IR receiver Chapter 5 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 5530 Aspire 5530 provide one Hardware Open Gap on main board for clearing password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Hardware Open Gap Description Ww jgearCMOS Jumper pum
79. ote of one of the displayed passwords for example XUSVE29 as shown 4 Power off the system by holding down the power button for 24 seconds 5 Reboot the system and key in the chosen password to unlock the HDD 42 Chapter 2 Remove BIOS Password If you key in wrong Supervisor Password for three time System Disabled would display on the screen See the image below System Disabled 14452 If you need to solve BIOS password locked problem you can run BIOS_PW EXE 1 Key in bios pw 14452 0 2 Choose one upper case string m 1 mam P Taa 0000 L 1 Y vw CAWINDOWS system J 2 cmd_exe elx Microsoft Windows AP Version 5 1 2680 G gt Copyright 1785 2861 Microsoft Corp G s Documents and Settings Mo4 gt rd fn lt Kh ias uw 14452 B unlockb exe vi G 1 July 1997 Reboot the system and key in qjjg9vy or O7yqmjd to BIOS user password Chapter 2 43 Removing BIOS Passwords To clear the password perform the following steps 1 From a DOS prompt Execute clnpwd exe d Clnpwd gt clnpwd ACER Clean Password Utility V1 00 Press 1 or 2 to clean any password shown as below 1 User Password 2 9uperuisor Password Clean User Password Successfully 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not 44 Chapter 2 M achine Disassembly and Replacement This chapter c
80. ove maizan 0000000000 160 Chapter 4 87h ERR Configure Motherboard Configurable Devices optional 89h Enable Non Maskable Interrupts NMis 8Fh EEE Determine number of ATA drives optional em inmaizeiocakbushard diskeonmoles_ _5 __ _ ____ 99h Check for SMART Drive optional 9Dh BEEN Initialize security engine optional B5h NEM Terminate QuietBoot optional B6h MEN Check password optional BEh 7 Clear screen optional GIR fo Initialize POST Error Manager PEM Chapter 4 16 Ch E function Gh RwmddelOMOSQploni Om intiza notebook docking optional Gm ntiize notebook dockingiate OOOO C8 0 Force check optional Om tended checksum arar pm jUWwitmp S RRs Em nize he brdge Em nize me Em Fine system imo Em Fine oem Op FE __ T Em 17777 GwdsumBOSROM Em T Em fanes Em intiize uli Poossor Ean TE t WiWmePIDanPDMA Eo Tintinizeemovips Ep Fine Memory size E SwdwBoiBok Em Ssemmemyws Eh Fine moto Fm _ lniaize Run Time Clock en mevo en Fine System Management Mode Eh o TT T n fomes O OOOO Em TTT If the BIOS detects error 2C 2E or 30 base 512K RAM error it displays an additional word bitmap Xxxx indicating the address line or bits that failed F
81. periencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 193 Chapter 4 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Swap Check LCD LCD cable module LCD panel inverter Reassemble and swap VOAB Swap M B Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs kKevyboardFP C well connected Replace 7 h evb oad OK 7 keyboard Replace M B Chapter 4 145 Touchpad Failure If the Touchpad doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs be assemblie Check M B the T P FFC to TIP FFC M B cwap Reasse Check Lagic mble the T P Upper board ar T F FFC Swap M B Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check WE the SPE cable SPE cable to M B swap Logic Check Logic lowerfLogic Upper
82. place the entire Upper Cover Chapter 3 79 Removing the Launch Board 1 See Removing the Upper Left Saddle on page 77 2 Grasp the Launch Board and lift up to remove from the Upper Cover EN A Removing the Media Board 1 See Removing the Upper Left Saddle on page 77 2 Pull the FFC out of the chassis LITT vh gt 4 Use a pry to lift the Media board out of the Upper Cover 80 Chapter 3 IMPORTANT Do not press on components to prevent damage Removing the eKey Board 1 See Removing the Upper Right Saddle on page 75 2 Turn the Upper Cover over and remove the FFC 3 Remove the single screw v uu Chapter 3 81 4 Pry the eKey board off the Upper Cover 82 Chapter 3 Removing the Switch Board 1 See Removing the Upper Cover on page 70 2 Remove the single securing screw TITTI L MINNI Switch Board M2 574 NL 3 Lift the switch board and FFC up and away from the upper cover Chapter 3 83 Removing the Right Speaker Module 1 Remove the Upper Cover See Removing the Upper Cover on page 70 2 Remove the two securing screws from the speaker module SD oe LL 4 iai 7 LLI um LEE 11175 a i aa nt 4 j 7 3 Disconnect the speaker cable from the mainboard BP fs av K ee K K amp REN SISIL nm m D Heres cT 5A AAT UI E DEDI REM al a li 4 ay E E E Li i TEN Em a oooO 4
83. process Duplay Settings Identify Monitors 1 12 la Default Monitor on soooocododex a ae LI Li af Extend the detktog oriko Ui rirarukar Colors B High Highest Gi ba lt xxxx nye xxxx pixels How dolgetthe best display Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below BIE 1 H ENKN Fl Chapter 1 Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop Y rng Deiktap ta bema Morebar Gnd Configuration L Dirglay 1 KO NONE LH Triple primary ak keft HI Tele 4gemmany at ngi NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s recommended value Chapter 1 17 Hardware Specifi
84. rd WiFi JBT 2 0 AES16 M82 WXGA GBII6 GBII GB5 4 JG BG 10 G8 6 KS B2XS ATUZ N15 4 SO2 SO1 N320 NBD 3rd WiFi JBT 2 0 AES16 M82 WXGA GBII6 GBII GB5 4 JG BG 10 G8 6 KS B2XS ATUZ N15 4 SO2 JSO1 N320 NBD 3rd WiFi JBT 2 0 AES16 M82 WXGA GBII6 GBII GB5 4 JC 10 G8 6 KS B2XS ATRM JN15 4 SOl N N250 NSM8 70 WXGA GBII6 GB5 4 XS KS ATRM N15 4 SO1 SO1 N250 NSM8 3rd WiFi JBT 2 0 AES16 70 WXGA JGBII6 GBII JGB5 4 XS 10 G8 6 KS ATRM JN15 4 SO2 JN N250 NSM8 3rd WiFi JBT 2 0 AES16 70 WXGA GBII6 GB5 4 XS B 10 G8 KS ATRM N15 4 SOl N N250 NSM8 3rd WiFi BT 2 0 AES16 70 WXGA GBII6 GB5 4 XS BG 10 G8 KS Appendix A B B B E u G 10 E E 0 Co TW N AA P AA P TW N Appendix A 186 Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 5530 series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 187 Microsoft Windows Vista Environment Test With Fingerprint Reader SKU Adapter Test DELTA 90W Adapter DELTA 90W 1 7x5 5x11 ADP 90SB BBEA LF level 4 DELTA 90W DE Adapter DELTA 90W 1 7x5 5x11 ADP 90SB
85. re Black LAN Test Broadcom BCM5764 Broadcom BCM5764 LCD Test LPL N15 4WXGAGS8 LCD LPL 15 4 WXGA Glare LP154WX4 TLB4 LF 220nit 8ms Memory Test NANYA SO1GBII6 SO DIMM DDRII 667 1GB NT1GT64U8HBOBN 3C 0 09U NANYA SO1GBII6 Memory NANYA SO DIMM DDRII 667 1GB NT1GT64UH8DOFN 3C LF 64716 0 07um NANYA SO2GBII6 Memory NANYA SO DIMM DDRII 667 2GB NT2GT64U8HDOBN 3C LF 128 8 0 07um MICRON SO2GBII6 Memory MICRON SO DIMM DDRII 667 2GB MT16HTF25664HY 667E1 LF NANYA SO512MBII6 Memory NANVA SO DIMM DDRII 667 512MB NT512T64UH8BOFN S3C LF 32 16 0 09um Modem Test Fox Con MC4Z 1 5 3 3V Foxconn Conexant Unizion 1 5 3 3v T60M955 02 Northbridge Chipset Test AMDRS780MN AMD RS780MN w HDCP EEPROM ODD Test SONY NBDCB2XS ODD SONY BD COMBO 12 7mm Tray DL 2X BC 5500S LF W O bezel SATA TOSHIBA NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Trav DL 8X TS L633A LF W O bezel SATA Remote Controller Test RC804V B Fomosa21 Remote Controller RC804V B EU Southbridge Chipset Test AMDSB700 AMD SB700 Software Test VGA Chip Test 86MEHM AMD 86MEHM w HDCP w o Macrovision VoIP Phone Test BT VoIP Xpress Wistron Acer Xpress Card Phone Kit Rev 2 0 VRAM Test 256M GD3 256M GDDR2 WiFi Antenna Test PIFA WiFi Antenna WLAN Test 3rd WiFi BG Foxconn Atheros XB63 minicard b g Appendix B 18 co Without Fingerprint Reader SKU Adapter Test DELTA 90W DE Adapter DELTA 90W 1 7x5 5x11 ADP 90SB BBEN for OBL Spec LV
86. return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 169 Aspire 5530 Exploded Diagrams Discrete SKU 4 F P Board Module 55 ARW02 001 S Upper Case with F P Reader 60 ARW02 001 S Mainboard CE MBARSORO 8 JHDMIMOdUE 55APVOZ006 9 towrOme 60AT8020001 0 L 170 Chapter 6 UMA SKU Chapter 6 N 171 Aspire 5530 FRU List Adapter Battery BATTERY 6CELL 4 4AH SANYO SA SA 382P 4 4AH BATTERY 6CELL 4 4AH SONY SY SY 3S2P 4 4AH BATTERY 6CELL 4 4AH SIMPLO SP PA 352P 4 4AH BATTERY 6CELL 4 4AH PANASONIC PA PA 382P 4 4AH BATTERY 8CELL 4 8AH SANYO SA SA 482P 4 8AH BATTERY 8CELL 4 8AH PANASONIC PA PA 482P 4 8AH BATTERY 8CELL 4 8AH SIMPLO SP PA 452P 4 8AH BATTERY 8CELL 4 8AH SONY SY SY 482P 4 8AH BT 00603 042 BT 00604 025 BT 00607 016 BT 00605 021 BT 00803 024 BT 00805 011 BT 00807 014 BT 00804 020 Board MODEM CARD MODEM CARD AUS FX 22500 024 FX 22500 025 BLUE TOOTH BOARD 54 APV02 001 TV TUNER DVB T Mini card TU 23100 015 WLAN CARD FOXCONN T60H976 00 FW 06 54M XB63 WLAN CARD FOXCONN T77H030 00 54MBPS BCM4312 NI 23600 007 NI 23600 029 EE A 4 EL t r i WLAN CARD ATHEROS T77H053 00 150M XB91 NI 23600 030 WLAN CARD RALINK T77H028 00 100MBPS NI 23600 031 VGA BOARD M86ME 256M DD
87. ry 8 Cell Vendor amp model name Sanyo amp Sony amp Panasonic amp Simplo amp AS07B32 ASO7B42 AS07B52 AS07B72 Pack capacity 4800mAh 4800mAh 4800mAh 4800mAh LCD 15 4 Vendor model name Chimei N15413 L03 Samsung LTN154AT01 A01 AUO B154EW08 V1 HW 3A LG Philips LP154WX4 Display resolution pixels Display Mode Typical White Luminance cd m 220 cd m2 Typ 5 point also called Brightness 400 typical Response Time Optical Rise Time Fall Time msec Falling 2 Nominal Input Voltage VDD 3 3 typ Typical Power Consumption watt 6 0 max without inverter Weight without inverter 500 typ 525 max Physical Size mm 344 0 typ x 222 0 typ x 6 1 max Electrical Interface 1 channel LVDS Support Color 262K colors RGB 6 bit Viewing Angle degree Horizontal Right Left 40 40 Vertical Upper Lower 15 30 Temperature Range C Operating 0 to 50 Storage shipping 20 to 60 Chapter 1 LCD Camera Vendo Suy Model Name CN0314 SN30 OV03 1 Dimension Lx W x H mm 65 9 0 5 304 0 20 mm Sensor Up to SXGA 1280x1024 size OV7725 CMOS Sensor 350K CMOS sensor Pixel Optical Size 1 4 inch F 2 0 Pixel Resolution Pixel Size LCD Inverter 640 H X 480 V VGA 640 x 480 6 0um X 6 0um 6 0um x 6 0um Vendor amp model name YEC YNV C02G Input current mA 0 08 0 6 Output voltage V rms Typical 680Vrms A Input voltage V 9 20 V Output current mA rms 2 0 6 8 Output vol
88. s NOTE To replace DIMM Module 2 first remove DIMM Module 1 In this procedure only DIMM Module 1 is shown 1 Insert the DIMM Module flush with the connector and press down to lock in place ma L a A i MI TITEL E 136 Chapter 3 Replacing the ODD Module With the ODD tray in the eject position replace the 2 Press the cover into the tray bottom edge first to secure 1 ODD cover on the new ODD Module 3 Turn the ODD over and replace the three securing 4 Slide Module in chassis and press until Module is flush with chassis screws r LE EM Aras L a m esI T f KE 1 i i u T x j em c d SR 3 g ru mr 7 me j go A x T He aq LL E 5 Replace the single screw to secure the Module 137 Chapter 3 Replacing the Lower Covers 1 Replace the Memory Cover 2 Replace the single screw to secure in place 5 Replace HDD Cover 6 Replace the two screws to secure in place 138 Chapter 3 Replacing the Express and SD Card Trays 1 Insert the Express Card and push into the slot until 2 Insert the SD Card and push into the slot until flush flush with the chassis cover with the chassis cover Chapter 3 139 140 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified option
89. s can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 Ifthe Issue is still not resolved see Online Support Information on page 193 Chapter 4 141 Power On Issue If the system doesn t power on perform the following actions one at a time to correct the problem Do not replace a non defective FRUs AC Battery AC Batt only Swap Power Power B SWB hether O Swap M B Computer Shutsdown Intermittently If the system powers off at intervals perform the following actions one at a time to correct the problem 1 2 3 142 Check the power cable is properly connected to the computer and the electrical outlet Remove any extension cables between the computer and the outlet Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 156 and fan airways are free of obstructions Disable the power management settings in the BIOS to ensure they are not the cause of the problem see Power on page 35 Remove all external and non essential hardwar
90. securing screws from the upper saddle Upper Right M2 3 NL Saddle 3 Grasp the upper saddle and lift up to remove Chapter 3 Removing the Left Speaker Module 1 See Removing the Upper Cover on page 70 2 Remove the two securing screws from the left speaker Left Speaker M2 5 4 NL Module 3 Grasp both ends of the mylar cover and carefully pull back to expose the speaker cable o ape A 4 While holding the cover with one hand pull back the speaker cable to remove it from the housing well 76 Chapter 3 5 Remove the left speaker module as shown Removing the Upper Left Saddle 1 See Removing the Upper Cover on page 70 2 Pull back the mylar cover to expose the top securing screw 3 Remove the bottom securing screw 4 While holding the cover back remove the top securing screw Chapter 3 77 Left Speaker M2 5 4 NL Module 5 Firmly lift and rotate the saddle counter clockwise to remove paying attention to the securing clip Removing the Touch Pad Bracket 1 See Removing the Upper Cover on page 70 2 Disconnect the Touch Pad FFC from the Touch Pad board 3 Move the Finger Print Reader FFC cable out of the way to prevent damage and pull back the securing foil on the bracket 78 Chapter 3 Touch Pad Bracket M2 3 NL 5 Remove the Touch Pad bracket IMPORTANT The Touch Pad cannot be removed individually To replace the Touch Pad re
91. should be replaced See Disassembly Process on page 46 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application c lfdesktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 193 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 193 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one at a time to correct the problem 144 1 2 3 If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is ex
92. tage frequency k Hz AC Adapter 45970 Svstem Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 SO Suspend to RAM S3 Save to Disk S4 Chapter 1 power managed in this state CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system 25 26 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press F2 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot devi
93. ter Board M2 5 6 NL Chapter 3 99 6 Disconnect the left and right Inverter board cables as shown 100 Chapter 3 Removing the Camera Module See Removing the Battery Pack on page 48 See Removing the Lower Covers on page 51 See Removing the WLAN Module on page 54 See Removing the Keyboard on page 65 See Removing the LCD Module on page 68 See Removing the LCD Bezel on page 98 QUO T GL A e qm oa Disconnect the Camera Module cable as shown 8 Remove the two securing screws from the Camera Module bracket Camera Module M2 3 NL bracket Chapter 3 101 9 Lift the Camera Module clear of the LCD Module 10 Remove the securing screw from the camera board uu OOO 11 Remove the camera board from the bracket 102 Chapter 3 Removing the LCD Panel See Removing the Battery Pack on page 48 See Removing the Lower Covers on page 51 See Removing the WLAN Module on page 54 See Removing the Keyboard on page 65 See Removing the LCD Module on page 68 See Removing the LCD Bezel on page 98 a2 a e e me Remove the two securing screws from the LCD Module Chapter 3 103 Removing the LCD Brackets and FPC Cable oee Removing the Battery Pack on page 48 See Removing the Lower Covers on page 51 See Removing the WLAN Module on page 54 See Removing the Keyboard on page 65 See Removing the LCD Panel on page 103 Turn the LCD panel over to e
94. ternal monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 145 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly Process on page 46 If the Issue is still not resolved see Online Support Information on page 193 Chapter 4 143 Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 46 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced See Disassembly Process on page 46 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and
95. up and Exit Discarding Changes save your changes to Load Setup Defaults CMOS Discard Changes Save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Load Setup Default Load Setup Default Default Load default values for all Load default values for all SETUP item item Discard Changes Load previous values from EID for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette
96. upervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Usethe and J keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears Set Supervisor Password Enter current password Enter Hew Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Chapter 2 33 Changing a Password 1 Use the f and 4 keys to highlight the S
97. xpose the rear Disconnect the cable from the LCD Panel using the tab provided mE QM a 7 Grip the FPC cable and lift upward to detach the adhesive pads 8 Remove the eight securing screws four on each side from the LCD Panel brackets mu o OOOO O 9 Remove the LCD brackets by pulling away from the LCD Panel 104 Chapter 3 Removing the Antennas See Removing the Battery Pack on page 48 See Removing the Lower Covers on page 51 See Removing the WLAN Module on page 54 See Removing the LCD Panel on page 103 Remove the strips holding the antenna cables in place Ensure the cables are free from obstructions Mr ome MT PPP 7 Remove the antenna cables and assembly from the LCD module Chapter 3 105 Removing the MIC Module See Removing the Battery Pack on page 48 See Removing the Lower Covers on page 51 See Removing the WLAN Module on page 54 See Removing the LCD Panel on page 103 Remove the strips holding the MIC Module cable in place Ensure the cable is free from obstructions ur om o qucm 6 Remove the MIC cable and Module from the LCD module 106 Chapter 3 LCD Module Reassembly Procedure Replacing the LCD Panel 1 Align the LCD brackets with the eight screw holes four on each side on the LCD Panel as shown 2 Secure the LCD brackets to the LCD panel 3 Turn the panel over Insert the LCD Panel cable into the LCD Panel as shown
98. y Diskette was Successfully Created PLEASE REMOVE DISKETTE 8 Click OK to complete the process 9 Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system 10 In the power off state press and hold Fn Esc then press the Power button The system powers on and the Crisis BIOS Recovery process begins BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed systems When the Crisis flash process is finished the system restarts with a workable BIOS Update to the latest version BIOS for the system using the regular BIOS flashing process Chapter 2 167 168 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 5530 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to
99. ystem 11 If the Issue is still not resolved see Online Support Information on page 193 Chapter 4 147 Internal Microphone Failure If the internal Microphone fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check WE the MIC cable Mic cable to M B Swap MIC wire Check MIC af LCD madule wire af LCD module Swap M B Microphone Problems If internal or external Microphones do no operate correctly perform the following actions one at a time to correct the problem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties Select the Levels tab Increase the volume to the maximum setting and click OK pe oU GE od d Te Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the test 8 Ifthe Issue is still not resolved see Online Support Information on page 193 148 Chapter 4 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions on

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