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Acer 2500 User's Manual

1. 19 Line in Port Line out Port RJ45 RJ11 LCD Inverter Cable Connector USB Port USB Port USB Port USB Port VGA Port S Video Port LCD Coaxial Cable Connector Parallel Port DC in Port LCD Lid Switch ON O QO WO N 2 c 2 T N gt 0 Chapter 5 15 17 18 19 20 21 22 23 24 25 26 27 28 21 20 CPU Socket North Bridge Fan Connector Second Fan Connector Touchpad Cable Connector HDD Connector Keyboard Connector Speaker Cable Connector Optical Drive Connector South Bridge RTC Battery Connector Launch Board Cable Connector SW5 Please see Chapter 5 for its settings PCMCIA Slot 96 97 Bottom View 1 Wireless LAN Card Connector 2 Modem Board Connector 3 Modem Cable Connector 4 IEEE 1394 Port SW Settings Chkpw Enable Bootblock Enable N O C FIR Port DIMM Socket 1 DIMM Socket 2 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 1620 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACE
2. 99 Appendix A Model Definition and Configuration 110 Model Name Definition 110 Appendix B Test Compatible Components 112 Microsoft Windows XP Environment Test 113 Appendix C Online Support Information 118 VIII System Features Introduction This computer was designed with the user in mind Here are just a few of its many features Performance a D L Display qa Multimedia d d Connectivity a D DUU L Intel Pentium 4 for TravelMate 2500 and Intel Celeron for TravelMate 2000 processor 2 40 GHz or above Intel Hyper Threading technology 256 512 MB of DDR333 SDRAM standard upgradeable to 2048MB with dual soDIMM modules 30 GB and above high capacity Enhanced IDE hard disc drive Advanced Configuration Power Interface ACPI power management system 14 1 or 15 Thin Film Transistor TFT liquid crystal display LCD displaying 16 7 M color with FRC technology at 1024x768 XGA eXtended Graphics Array resolution ATI MOBILITY Radeon 9000 IGP M9 chipset shared with 64MB of system memory as video RAM Simultaneous LCD and CRT display support Output display devices such as LCD projection panels for large audience presentations support Automatic LCD dim feature that automatically deciding the best settings for your display and conserves power Dual View Support High speed DVD C
3. Information Main Advanced Security CPU Type Intel Pentium 4 CPU Speed 2 8 GHz Floppy Drive Not installed HDD Model Name Toshiba MK3021GAS PM HDD Serial Number Y3K J2066 TK ATAPI Model Name ATAPI Serial Number System BIOS Version VGA BIOS Version KBC Version Serial Number Asset Tag Number Product Name Manufacturer Name UID OS CD RW DVD ROM SBVV 242B SM Mone V0 18 008 0171 013 000 2 13 29 TravelMate 2000 Displays product model names Acer 00000000 0000 0000 0000 00000000 34 Navigating the BIOS Utility There are six menu options Info Main System Devices Security Boot and Exit 35 Follow these instructions E I E E To choose a menu use the cursor left right keys 5 To choose a parameter use the cursor up down keys zJ 3 To change the value of a parameter press Jor sl A plus sign indicates the item has sub items Press to expand this item Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing 5 You can also press f to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read t
4. 39 SCU uy tyne pr A vo eto Hh e Seta dot eeh 41 slo PM Ee EE Gor 45 EE ee ke In EE 46 BIOS Plash U 5 aca vota EE 47 Chapter 3 Machine Disassembly and Replacement 48 General EVER x neat ode ca Ae wade Le OH 49 Belore Yo Begin inne ope petuo wea o CLR ed wi ee 49 Disassembly Procedure Flowchart 50 Removing the Battery 52 Removing the Memory Module 53 Removing the Wireless LAN Board and the Modem Board 54 Removing the Hard Disk Drive Module 99 Disassembling the Hard Disk Drive Module 55 Removing the LCD Module 56 Removing the Middle Cover 56 Removing the Launch Board 56 Removing the LCD Module 57 Disassembling the LCD Module 59 Removing the LCD Bezel 59 Removing the Inverter Board 15 59 Removing the 15 TFT LCD 60 Removing the LCD Brackets 60 Removing the LCD Coax
5. 4 Disconnect the wireless antennae 5 Pop out the wireless LAN board 6 To remove the modem board first remove the two screws fastening the modem board gna A A Vm 422 eg 7 Chapter 3 54 Removing the Hard Disk Drive Module 1 See Removing the Battery on page 52 2 Toremove the hard disk drive pull the hard disk dirve carefully 3 Then take the hard disk drive out of the main unit Disassembling the Hard Disk Drive Module 1 See Removing the Battery on page 52 2 See Removing the Hard Disk Drive Module on page 55 3 Remove the two screws that fasten the HDD holder 4 Detach the hard disk drive from the HDD holder 55 Chapter 3 Removing the LCD Module Removing the Middle Cover 1 See Removing the Battery on page 52 2 Toremove the middle cover first use a plastic flat screwdriver to remove the right hinge cap 3 Remove the screw that secures the middle cover 4 Remove the left hinge cap 5 Then remove the screw holding the middle cover on the other side 6 7 Disconnect the launch board cable then remove the middle cover off the main unit Removing the Launch Board 1 See Removing the Battery on page 52 2 See Removing the Middle Cover on page 56 Chapter 3 56 3 Remove the two screws and then detach the launch board from the middle cover Removing the LCD Module 1 See Remo
6. address Sets the I O address of the parallel port 378 278 Interrupt Sets the interrupt request of the parallel port IRQ7 IRQ5 Chapter 2 DMA channel Legacy USB Support Chapter 2 Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode is set to ECP Enables disables USB interface devices support Enable for use with a non USB aware Operating System such as DOS or UNIX Hard Disk Recovery Enables or disables Hard Disk to Hard Disk system Option Disabled or Enabled Recovery by pressing Fn F10 key during POST DMA3 DMA1 Option Disabled or Enabled 40 Security 41 The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Advanced User Password 15 Supervisor Password Is Sel User Password Sel Supervisor Password Primary HardDisk Security Password on Boot Clear Clear Enter Enter Disabled Disabled Item specific Help supervisor Password controls access to the setup utility Chapter 2 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot Shows the setting of the user password Clear or Set Shows the setting of the Supervisor passwo
7. System board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 87 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 error is detected do not replace FRU 3 If any error is detected replace the FRU Rerun the test to verify that there no more errors Chapter 4 86 Undetermined Problems 87 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 76 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non
8. 12 LCD BRACKET RIGHT FOR 14 1 33 T30V1 006 LCD BRACKET RIGHT FOR 15 33 A16V 1 002 Z S LCD BRACKET LEFT FOR 14 1 33 T30V1 007 LCD BRACKET LEFT FOR 15 33 A16V 1 003 INVERTER CABLE e lt N Chapter 6 106 Q LCD COAXIAL CABLE 14 50 A20V 1 003 LCD COAXIAL CABLE 15 50 49V06 002 50 16 1 005 60 20 1 004 LCD PANEL W HINGE amp LOGO NS LCD BEZEL 14 1 WICON LABEL 60 A20V1 003 LCD BEZEL 15 WICON LABEL 6K A20V1 005 HINGE PACK 6K A20V1 001 Main Board MAINBAORD YUHINA 4 W LAUNCH BOARD CABLE amp MODEM CABLE amp RTC BATTERY Discreet VGA M11P TBD MAINBAORD YUHINA 4 W LAUNCH BOARD CABLE amp MODEM CABLE amp RTC BATTERY UMA VGA LOGO 31 42S08 001 m ICON LABEL 40 T30V1 001 o araras eer TBD Miscellaneous TOUCHPAD SCROLL KEY 42 T30V1 007 107 Chapter 6 TOUCHPAD KNOB 42 T30V1 008 DEBBBBSRSM bktk V NND LCD SCREW RUBBER UPPER 47 A16V1 002 ICON PLATE 40 A16V1 001 L o ICON LABEL 40 T30V1 001 NS SODIMM 128M INFINEON KN 12802 006 HY64D16000GDL 6 B SODIMM 256M INFINEON KN 25602 009 HY64D32000GDL 6 B SODIMM256M NANYA KN 25603 014 NT256D64SH8BAGN 6KE SODIMM256M MICRON KN 25604 009 MT8VDDT3264HDG 35C3 SODIMM 512M INFINEON KN 51202 007 HYS64D64020GBDL 6 B SODIMM 512M NANYA 51203 005 NT512D64S8HBAFM 6K Optical Drive CD ROM MODULE 24X MITSUMI 6M A20V1 002 SR244W1 DVD CDRW COMB
9. 30C CPU 2 8GMHZ 800FSB INTEL KC DPP01 28C CPU 2 6GMHZ 400FSB INTEL KC DPD01 26A CPU 2 8GMHZ 800FSB INTEL KC DPD01 28B CPU 2 8GMHZ 800FSB INTEL KC DPD01 306 CPU 2 8GMHZ 800FSB INTEL KC DP001 30C CPU 2 8GMHZ 800FSB INTEL KC DP001 32C F CPU 2 8GMHZ 800FSB INTEL KC DPP01 32C i CPU 2 8GMHZ 800FSB INTEL KC DPP01 34C HDD Hard Disk Drive HDD MODULE 20G HITACHI TBD IC25N020ATMR04 HDD MODULE 30GB HITACHI TBD IC25NO30ATMRO4 HDD MODULE 30G TOSHIBA TBD MK3021GAS HDD MODULE 40G HITACHI TBD 25 040 4 0 F W AD4A HDD MODULE 60GB HITACHI TBD IC25NO60ATMRO4 HDD MODULE 80G HITACHI TBD 25 080 4 HDD 20G HITACHI KH 02007 006 IC25NO20ATMRO4 HDD 30GB HITACHI KH 03007 005 IC25NO30ATMRO4 HDD 30G TOSHIBA MK3021GAS KH 33004 001 HDD 406 HITACHI KH 04007 009 25 040 4 0 F W AD4A HDD 40G TOSHIBA MK4025GAS KH 04004 002 HDD 60GB HITACHI KH 06007 006 IC25NO60ATMRO4 HDD 606 HGST DK23FA 60 KH 06007 005 HDD 60G TOSHIBA MK6021GAS KH 36004 001 HDD 80G HITACHI KH 08007 002 25 080 4 e e i Chapter 6 104 CPU THERMAL PLATE CPU HEATSINK 34 A20V1 002 em gt lt Keyboard KB A2007 001 KEYBOARD DARFON NSK ACYOU KB A2007 002 UK KEYBOARD DARFON NSK ACYOJ 2007 003 JPN KEYBOARD DARFON NSK ACYOG 2007 004 PORTUGUE KEYBOARD DARFON NSK ACYOA 2007 005 ARABIC KEYBOARD DARFON NS
10. Not show 1 1 2 Spindle speed RPM 4200RPM 4200RPM 4200RPM Performance Specifications Interface ATA 5 for other vendors ATA 5 for other vendors ATA ATA 5 for other vendors ATA 6 for HGST and Toshiba 6 for HGST 6 for HGST Data transfer rate 350 350 350 disk buffer Mbytes 5 Data transfer rate 100 MB Sec 100 MB Sec 100MB Sec host buffer Mbytes 5 DC Power Requirements Voltage tolerance 5 5 5 5 CD ROM Interface Vendor amp Model Name QSI SCR242 Mitsumi SR244W1 Performance Specification 512 16 63 3 4 Brust Data Transfer rate PIO mode 4 16 7 MB sec Max Mode 0 4 Multi word DMA mode 2 16 7 MB sec Max Mode 0 2 Ultra DMA mode 2 33 3MB sec Max Access time typ QSI Random 90 ms Full Stroke 180 ms Mitsumi Random 100 ms Full Stroke 240 ms Chapter 1 CD ROM Interface Rotation speed 5100 rpm for 5 5400 rpm for Mitsumi 24X CAV mode Data Buffer Capacity 128 KB built in Applicable disc format CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Ready Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD Plus CD Extra i trax CD CD Text CD R and CD RW Mitsumi CD DA CD ROM Mode 1 and Mode2 CD ROM XA Mode 2 Form 1 and Form2 CD I Mode2 Form 1 and Form 2 CD I Bridge Photo CD CD EXTRA Enhanced CD CD RW CD R CD TEXT Loading mechanism Drawer with soft eject and emergency eject hole Power R
11. Soft eject with emergency eject hole Power Requirement Input Voltage 5V DC 5 Combo Drive Interface Vendor amp model name KME UJDA750 Performance Specification 24 Chapter 1 Combo Drive Interface Transfer rate KB sec Buffer rate Access time Start up time Stop time Acoustic noise Master Slave PC compatible Applicable disc format Dimensions Weight DVD Dual Interface Vendor amp model name Disc type for read write application Applicable Formats Applicable Media Type Chapter 1 Read Sustained DVD ROM MAX 8X CAV MAX 10800 KB sec CD ROM MAX 24X CAV MAX 3600 KB sec CD R 4X 8X CLV Max 16X MAX 24X ZCLV CD RW 4X CLV HS RW 4X 8X 10X CLV ATAPI Interface PIO mode 16 6 MB sec PIO Mode 4 DMA mode 16 6 MB sec Multi word mode 2 Ultra DMA mode 33 3MB sec Ultra DMA mode 2 2MB DVD ROM 180 ms typ 1 3 stroke CD ROM 130 ms typ 1 3 stroke CD CD DA CD ROM CD ROM XA CD R CD RW PhotoCD multiSession Video CD CD Extra CD CD text DVD DVD ROM DVD R DVD RW Ver 1 1 DVD VIDEO DVD RAM 2 6GB 4 7GB 15 degree Any direction 128X129X12 7mm WXDXH except protrusion 200g 10g Soft Eject with emergency eject hole Liteon DVD Dual SDW 431S CD DA CD TEXT CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD 1 Karaoke CD Photo CD Enhance CD CD extra CD and UDF DVD ROM DVD Video DVD Aud
12. Thermal Module on page 64 See Removing the VGA Thermal Plate on page 67 Push the ODD module outwards then take the ODD out of the support bracket Remove the screw that fastens the ODD support bracket then remove it Chapter 3 68 Removing the HDD Bracket 1 3 e qu See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Upper Case Assemly on page 65 Remove the four screws holding the HDD bracket then remove the HDD bracket Removing the Main Board 1 Xe E m uu uoc N a 69 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Upper Case Assemly on page 65 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 See Removing the VGA Thermal Plate on page 67 See Removing the CPU Heatsink Plate on page 67 See Removing the Second Fan Bracket on page 68 See Removing the ODD Module 2 on page 68 See Removing the HDD Bracket on page 69 the speaker set cable Disconnect the launch board cable Tear off the tape that fastens the speaker set cable Then disconnect Chapter 3 13 Remove the two screws holding the main board as the picture shows Remove another two screws that fasten the main boa
13. about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 Index of Error Messages Error Code List Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error oe 010 Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh 070 072 CMOS Checksum Error 110 System disabled Incorrect password is specified lt No error code gt Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show lt No error code gt Thermal critical High In this situation BIOS will shut down system not show message Error Message List Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board see Keyboard or Auxiliary Input Device Check on page 75 Shadow RAM Failed at offset nnnn BIOS ROM System board System RAM Failed at offset nnnn DIMM System board Extended RAM Failed at offset nnnn DIMM System board System battery is dead Replace and run Setup RTC battery and Run BIOS Setup Utility to reconfigur
14. current password Enter New Password Conbreom New Password Type the current password in the Enter Current Password field and press Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press After setting the password the computer sets the User Password parameter to Set If desired you can enable the Password on boot parameter When you are done press to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Notice Changes have been saved continue The password setting is complete after the user presses fr 43 Chapter 2 If the current password entered does not match the actual current password the screen will show you the Setup Warning setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message setup Warning Password da nat match Re enter Password Chapter 2 44 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay Informalion Main Advanced Securily ltem specific Help Hard Drive Floppy Drive CD ROM DVD Drive Use T or V to select a device Network Boot
15. keys Main keyboard keys Hold Fn while typing letters on embedded Type the letters in a normal manner keypad NOTE If an external keyboard or keypad is connected to the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad 14 Chapter 1 Windows keys The keyboard has two keys that perform Windows specific functions Windows logo key Application key Chapter 1 Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document D M Minimizes All M Undoes Minimize All R Displays the Run dialog box Opens a context menu same as a right click 15 Hot Keys The computer employs hot keys or key combinations to access most of the computer s controls like screen 16 contrast and brightness volume output and the BIOS Utility To activate hot keys press and hold the Fn key before pressing the other key in the hot key combination Displays a list of the hotkeys and their functions Accesses the notebook configuration utility Power Management Switches between the power management scheme Scheme Toggle used by the computer function available if supported by operating system Puts the computer in Sleep mode Display toggle Switches display output bet
16. picture below shows when you reassemble the LCD module Removing the 15 TFT LCD 1 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Launch Board on page 56 See Removing the LCD Module on page 57 See Removing the LCD Bezel on page 59 See Removing the Inverter Board 15 LCD on page 59 SS To remove the LCD first remove the four screws that secure the LCD hinges 8 Then take the LCD out of the LCD panel Removing the LCD Brackets 1 See Removing the Battery on page 52 Chapter 3 60 per Xe o oS SS au 9 See Removing the Middle Cover on page 56 See Removing the Launch Board on page 56 See Removing the LCD Module on page 57 See Removing the LCD Bezel on page 59 See Removing the Inverter Board 15 LCD on page 59 See Removing the 15 TFT LCD on page 60 Remove the four screws holding the right LCD bracket Then remove the right bracket Removing the LCD Coaxial Cable 1 po DX M m SP See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Launch Board on page 56 See Removing the LCD Module on page 57 See Removing the LCD Bezel on page 59 See Removing the Inverter Board 15 LCD on page 59 See Removing the 15 TFT LCD on page 60 Tear off the mylar fastening the LCD coaxial cable the
17. screws that secure the upper case to the lower case Then turn over the main unit and remove the 15 screws holding the lower case to the upper case 65 Chapter 3 Removing the Touchpad Board 1 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Upper Case Assemly on page 65 Se m To detach the touch pad board first disconnect the touch pad cable from the touch pad board with a plastic tweezers Then release the touchpad cover lock on the back as the picture shows 6 Remove the touchpad cover the remove the touchpad button pad Finally remove the touchpad board from the upper case Removing the Touchpad Cable 1 See Removing the Battery on page 52 2 See Removing the Middle Cover on page 56 Chapter 3 66 oa dame See Removing the LCD Module on page 57 See Removing the Keyboard on page 63 See Removing the Upper Case Assemly on page 65 See Removing the Touchpad Board on page 66 Remove the touchpad scroll key then remove the touchpad cable Removing the VGA Thermal Plate 1 P SS See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 Remove the seven screws holding
18. these cases NOTE If user disables PXE Boot from LAN option in BIOS Setup Utility this item will be disappeared Chapter 2 38 Advanced 39 The Advanced menu screen contains parameters involving your hardware devices It also provides advanced settings of the system Information Main security Item specific Help Hyper Threading Technoloty Enabled Infrared Port FIR Disabled Configure Infrared Port Parallel Port Enabled s se n Mode ECP Disabled Base 1 0 address 378 No configuration Interrupt 7 Enabled DMA channel DMA 1 User configuration Legacy USB Support Disabled Hard Disk Recovery Enabled Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by OS The table below describes the parameters in the screen Settings in boldface are the default and suggested parameter settings Hyper Threading The function is supported only when the CPU Enabled Disabled Technology installed is 3 06G or above The system will automatically hide this selection when detecting the CPU frequency is below 3 06G or the CPU does not support Hyper Threading Technoloty Infrared Port Enables disables or auto detects the infrared port Disabled Disabled Auto Parallel Port Enables disables or auto detects the parallel port Enabled Disabled Auto Mode Sets the operation mode of the parallel port ECP EPP Output only or Bi directional Base
19. 0 based network fo Jo D Modem jack Connects to the phone line Speaker Line Out Connects to audio line out devices e g Headphone jack speakers headphone Line in Mic in jack Accepts audio line in devices e g audio CD player stereo walkman gt Chapter 1 Bottom Panel LOKALE e mm Lii Battery bay Houses the computer s battery pack Battery release latch Unlatches the battery to remove the battery pack Memory compartment Houses the computer s main memory 10 Chapter 1 Indicators The computer has seven easy to read status icons on the right of the display screen S 2 RW The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed Wireless Lights when the Wireless LAN capability is communication button enabled Lights when the computer is on Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode Media Activity Lights when the floppy drive hard disk or optical drive is active Battery Charge Lights when the battery is being charged Caps Lock Lights when Caps Lock is activated Num Lock Lights when Numeric Lock is activated Fn F11 Chapter 1 11 Understanding the icons When the cover of your computer is closed 2 easy to read icons are shown indicating
20. 64D32000GDL 6 B 256MB Nanya SO DIMM NT256D64SH8BAGN 6KE 256MB Micron SO DIMM MT8VDDT3264HDG 35C3 512MB Infineon SO DIMM HYS64D64020GBDL 6 B 512MB Nanya SO DIMM NT512D64S8HBAFM 6K LCD 14 1 XGA TFT AU B141XN04 15 XGA TFT AUO B150XG01 LG LP150X08 A5 15 SXGA TFT AU B150PG01 VO Hard Disk Drive 206 HGST Moraga IC25NO20ATMR04 f w AD4A 20GB Toshiba Neptune MK2023GAP 30GB HGST Moraga 25 4 30GB Toshiba Neptune MK3021GAS 30G Fujitsu V 40 MHT2030AT 30G Seagate N1 ST93015A 40GB IBM HGST Moraga 25 040 4 0 40GB TOSHIBA Pluto 40G MK4025GAS 40G Fujitsu V40 MHT2040AT 40G Seagate N1 ST94019A 60G HGST Moraga 25 060 4 0 60G HGST Fresno DK23FA 60 HT 60G TOSHIBA Neptune MK6021GAS 80G HGST Moraga 25 0 8 4 80G Pluto MK8025GAS CD ROM Drive 24X Mitsumi SR 224W 1 asea DVD CD RW Combo KME UJDA750 O wa 113 TravelMate 2000 2500 DVD Dual SDW 042 DVD Dual SDW 431S DVD Dual GWA 4040N DVD dual DVD Dual DVR K13RA DVD RW DVD RW SD R6112 DVD Super Multi UJ820 DVD super multi AC Adapter 3 pin Liteon Adapter 135W ADT 135W 19V 0317 19135 HiPro Adapter 135W Power Cord King Cord Battery Li lon 8 cells SANYO BTP 60A1 SIMPLO BTY PK Panasonic Network Adapters LAN Ethernet 10baseT 100baseT 3Com Etherlink III 3C589D IBM EtherJet CardBus Adapter 10 100 Intel Ether Express Pro 100 Mobile Adapter MBLA3200 Xircom CardBus
21. Acer TravelMate 2000 2500 Series Service Guide PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on TravelMate 2000 2500 service guide Copyright Copyright 2004 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Intel is a registered trademark of Intel Corporation Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Con
22. Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module Qj Cards Power on the computer Ek E El E E Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU DA If the problem remains replace the following FRU at a time Do not replace non defective FRU System board 1 LCD assembly Chapter 4 How to Build NAPP Master Hard Disc Drive CD to Disk Recovery 1 2 3 4 5 Prepare NAPP CD Recovery CD and System CD Put NAPP CD into the optical drive Then boot up the system The system will ask you if you want to build NAPP Master HDD Please press any key to continue Do you want to build NAPP Master HDD press any key to continue or Crtl1 C to exit NAPP CD will start to preload the system please click Y Acer Preload Selector for Acer System Version 1 4 0 1 Copyright 2003 Acer Inc This will preload your system Are you sure Y N Select CD to Disk Revocery Chapter 4 88 Method Selector Disk To Disk Recovery CD to Disk Recovery Quit Please select your Choose 1 2 x1 6 Put the Recovery CD to the optical drive This step is to create image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you fini
23. Agent then press lt F6 gt to move it up the list or lt F5 gt down the list Press lt ESC gt to escape the menu 45 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use Information Advanced Security Boot Exit Item specific Help Exit Saving Changes Exit System Setup and save your Exit Discarding Changes ED Load Setup Defaults Discard Changes save Changes The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 46 BIOS Flash Utility The BIOS flash memory update is required for the following conditions Qj New versions of system programs New features or options Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough po
24. CIA Related Symptoms System cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged Memory Related Symptoms Memory count size appears different from actual size Speaker Related Symptoms In Windows multimedia programs no sound comes from the computer Internal speakers make noise or emit no sound System board Power Management Related Symptoms The system will not enter hibernation The system doesn t enter hibernation mode and four short beeps every minute The system doesn t enter standby mode after closing the LCD The system doesn t resume from hibernation mode The system doesn t resume from standby mode after opening the LCD Battery fuel gauge in Windows doesn t go higher than 90 Chapter 4 PCMCIA slot assembly Enter BIOS Setup Utility to execute Load Default Settings then reboot system DIMM System board Audio driver Speaker System board Keyboard if control is from the keyboard Hard disk drive System board See Hibernation Mode on page 32 Press Fn r4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board See Hibernation Mode on page 32 LCD cover switch System board See Hibernation Mode on page 32 Hard disk connection board Hard disk drive System board See Hibernation Mode on page 32 LCD cov
25. D RW Combo or DVD Dual drive MS DirectSound compatible Built in dual speakers Intergrated 10 100 Mbps Fast Ethernet connection Built in 56Kbps fax data modem Four USB Universal Serial Bus 2 0 ports 802 11b or 802 11g wireless LAN manufacturing option Bluetooth manufacturing option Human centric design and ergonomics Chapter 1 Rugged yet extremely portable design Stylish appearance Full size keyboard with four programmable launch keys Comfortable palm rest area with well positioned touchpad One Type or two Type II CardBus Card slots I O Ports GEI 5 ENEE E D Upgrageable memory modules One Type or two Type II PC Card slot One RJ 11 modem jack V 92 56K One RJ 45 network jack One DC in jack One parallel port ECP EPP One external monitor port One line out jack 3 5mm mini jack One line out jack 3 5mm mini jack One Infrared FIR port Four USB 2 0 ports Chapter 1 System Block Diagram 2 uewe LZZ redie L zz V X UIUDISH PY nM IEL 4 296 88 48 199W asn WOU n pa sa Z6ELBOd 0 2 D oorvav OIS SN ONS Jam DAN Teubts Sept 61914191 c Teubts Seb GND D0A ZHNEE 509 Od TI 2 c 8 12 Teubts 5 8 NTT 208 WHAVI dod IOd TUTN uo33ng 2 Lnolvsod 0 G T pm GS9DTW 19 XU
26. Ethernet 10 100 32 Bit CBE 10 100BTX Multifunction Card Combo 3Com Megahertz 10 100 LAN 56K Modem PC Card Xircom RealPort CardBus Ethenet 10 100 Modem 56 Wireless LAN Card IBM Wireless LAN Cardbus Adapter Intel Pro Wireless LAN PC Card Proxim Skyline 802 11a Cardbus PC Card Cisco Aironet 350 series Wireless Lan Card NeWeb Wireless Lan Card 802 11b Modem Adapters Modem up to 56K 3Com Megahertz 56K Modem PC Card Xircom Credit Card Modem 56 IBM 56K Double Jack Modem ISDN US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card I O Display Acer 211c 21 Viewsonic PF790 19 Acer FP751 17 TFT LCD IBM Color TFT LCD 14 Compaq Color Monitor NET Color Monitor 20 Mozo 17 TFT LCD DVI I O Projector NEC MultiSync MT 1040 I O Legacy Parallel Printer Canon BJC 600J Scanner Epson Stylus Color 740 Parallel Interface HP DeskJet 890C HP DeskJet 880C Parallel Interface HP LaserJet 6MP HP LaserJet 2200 I O IR Printer HP LaserJet 6MP use IR HP LaserJet 2200 use IR Appendix B 114 I O USB Keyboard Mouse Chicony USB Keyboard KU 8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M BB48 Microsoft IntelliMouse Optical USB Interface I O Legacy PS2 Serial Keyboard IBM 101 key keyboard Mouse IBM 109 key keyboard Acer PS2 keyboard Acer KB 101A IBM
27. Hz 0 66 27 1 50Hz 0 04mm peak to peak 50 500Hz 2 0G Non operating packed 5 62 6Hz 0 51mm peak to peak 62 6 500Hz 4 06 Mechanical Specification Dimensions 326 W x 290 D x 43 6 max H mm Weight 7 32 Ibs 3 3kg for 14 1 TFT LCD model with battery 7 50lbs 3 4kg for 15 LCD model with battery I O Ports One Type lll or two type PCMCIA Card port one RJ 11 port one RJ 45 port one DC in port one ECP parallel port four USB ports one microphone in line in jack one line out ack one FIR port Chapter 1 Chapter 1 33 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press 5 to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility
28. K ACY1A KB A2007 006 BELGIAN KEYBOARD DARFON NSK ACYOW KB A2007 007 SWEDISH KEYBOARD DARFON NSK ACYOC 2007 008 CZECH KEYBOARD DARFON NSK ACYOQ KB A2007 009 HUNGARIAN KEYBOARD DARFON NSK ACYON 2007 010 NORWAY KEYBOARD DARFON NSK ACYOD 2007 011 DANISH KEYBOARD DARFON NSK ACYOT KB A2007 012 TURKISH KEYBOARD DARFON NSK ACYOM 2007 013 FRE CAN KEYBOARD DARFON NSK ACYOL 2007 014 GREEK KEYBOARD DARFON NSK ACYOR 2007 015 RUSSIAN KEYBOARD DARFON NSK ACYO2 KB A2007 016 TAIWAN KEYBOARD DARFON NSK ACYOS 2007 017 SPANISH KEYBOARD DARFON NSK ACYO3 2007 018 THAILAND KEYBOARD DARFON NSK ACY1B KB A2007 019 BRAZILIAN KEYBOARD DARFON NSK ACYOG 2007 020 GERMANY 105 Chapter 6 KEYBOARD DARFON NSK ACYOE 2007 021 ITALY KEYBOARD DARFON NSK ACYOF 2007 022 FRENCH KEYBOARD DARFON NSK ACYOK 2007 023 KOREAN KEYBOARD DARFON NSK ACYOO 2007 024 SWISS UO C LCD MODULE 14 1 XGA AU TBD B141XN04 LCD MODULE 15 TFT XGA AUO TBD B150XG01 LCD MODULE 15 SXGA AU TBD B150PG01 VO LCD MODULE 15 XGA LG LP150X08 A5 LCD 14 1 XGA AU B141XN04 LK 14105 005 LCD 15 TFT XGA AUO B150XG01 LK 15005 001 LCD 15 SXGA AU B150PG01 VO LK 15005 006 LK 15008 012 T UJ LCD 15 XGA LG LP150X08 A5 INVERTER BOARD 15 SUMIDA TWS 458 031 19 T30V1 201 INVERTER BOARD 14 15 AMBIT 19 21030 171 T621194
29. Languages Recovery not more than five languages could be loaded to the system Method Selector Single Language Recovery 2 Multi Languages Recovery Quit Please select your Choose 1 2 x1 6 Put the Recovery CD to the optical drive This step is to create image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs Chapter 4 92 93 Please Insert Any Recovery CD Please Press Any Key to Continue Press any key to continue After you place the Recovery CD to the optical drive you will see the display below Please Wait for COPYING HoNimages 7BE4d48IO01 HDD 7 Then insert the System CD to the optical drive Chapter 4 8 You will see the screen displaying PASS when the system has buit Master hard disc drive Chapter 4 Please Insert the Sustem GD Please Press Press any key to continue UN 1 1 E SSSSSSSSSS ss ss ss SSSSSSSSSS ss ss ss SSSSSSSSSS press any key to exit Any Key to Continue SSSSSSSSSS ss ss ss SSSSSSSSSS ss ss ss ssssssssss 94 95 Chapter 4 Jumper and Connector Locations Top View 14 15 16
30. Numeric Keypad III IBM Numeric Keypad Acer Mouse IBM PS2 Mini Mouse IBM PS2 Mouse Logitech Cordless MouseMan Wheel 52 interface Logitech Serial Mouse M M35 Microsoft InteliMouse PS2 interface Microsoft InteliMouse Optical PS2 interface Logitech First Mouse Three Button Serial Mouse I O USB Printer Scanner Epson Stylus Color 740 USB interface HP DeskJet 880C USB interface Canon CanonScan D1250 USB 2 0 JP OS only HP ScanJet 3300C Color Scanner I O USB Speaker Joystick JS USB Digital Speaker Panasonic USB Speaker EAB MPC57USB AIWA Multimedia Digital Speaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad UO USB Camera Intel Easy PC Camera Logitech QuickCam Express Internet Logitech QuickCam Home PC Video Camera Orange Micro USB 2 0 Web Cam UO USB Storage Drive Logitech CDRW DVDROM combo USB interface lomega USB Zip 250MB IBM 32MB USB Memory key Apacer USB Handy Drive 32MB Apacer USB Handy Drive 256MB I O USB Hub Belkin 4 Port USB Hub Eizo Station USB Hub Elecom USB Hub 4 Port Sanwa USB Hub 4 Port 4 Port Hub USB 2 0 I O Access Point 802 11b Hitachi DC CN3300 Lucent RG 1000 l O USB Flash Drive Lucent WavePoint ll Cisco Aironet 350 Orinoco AP 500 UO Acess Point 802 11a b Intel Dual Pro Wireless 5000 UO Acess Point 802 11a Intel Pro Wireless 5000 115 TravelMate 2000 2500 PCMCIA PCMCIA ATA IBM Microdrive 340MB IBM Microdrive 1G lomega Click 40MB
31. O MODULE 24X PANASONIC UJDA750WS4 A 6M A20V1 003 DVD CDRW COMBO MODULE 24X 6M A20V1 003 QSI SBW 242B DVD RW MODULE MULTI 2X 6M A20V1 004 PANASONIC UJ 820B A DVD RW MODULE 2X PIONEER 6M A20V1 005 DVR K12D CD ROM DRIVE 24X MITSUMI KD 24X04 002 SR244W1 CD ROM DRIVE 24X QSI SCR 242 1 56 10291 021 CDRW DVD COMBO MODULE 24X 02403 002 PANASONIC UJDA750WS4 A CDRW DVD COMBO MODULE 24X KO 02407 011 QSI SBW 242B DVD RW DRIVE MULTI 2X TBD PANASONIC UJ 820B A DVD RW DRIVE 2X PIONEER DVR KU 00405 004 K12D Chapter 6 108 OPTICAL BRACKET 33 T30V1 004 PCMCIA SLOT 22 T30V1 001 PCMCIA slot PC card slot Pointing Device TOUCHPAD BOARD Speaker ue i il Screws NS SCREW SCRW HEX NYL I R 40 34 00015 081 O 4 40 L5 5 NS SCREW SCRW MACH PAN NYLOK 86 1 522 100 M2 0 10 NI NS SCREW SCRW CPU SCREW 86 T30V1 001 FORCE 5KGS NS SCREW SCREW M2 3 NYLON 86 9A352 3R0 1JMCPC 420325 SCREW SRW M2 5 8L B ZN NYLOK 86 9 353 8 0 700 AERE SCREW SCREW WAFER NYLOK NI 86 9A552 3R0 2ML3 PINS SCREW SCRW M2 4 WAFER NI 86 9A552 4RO PINS SCREW SCRW M2 5 3 WAFER NI 186 9A553 3R0 PINS SCREW SCREW M2 5 4L 86 9A553 4R0 09 Chapter 6 Model Definition and Configuration Model Name Definition TravelMate 2000 2001XV ICP 26G 256MB 30GB 8xDVD 2001 44 ICP 2 6G 256 MB 30GB 24x Combo XGA 40GB 2 6G MB 24x Co
32. R AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 98 TravelMate 2000 2500 Exploded Diagram g 99 Chapter 6 Adapter ADAPTER 135W 19V 3PIN LITEON 13503 001 PA 1131 08AC ADAPTER 135W 19V 3PIN LSE 0317A19135 ADAPTER 135W 19V 3PIN HIPRO OW135F 13 Battery BATTERY LONGTRUM 23 T30V1 001 18 BATTERY MODULE LI ON 8CELL 6M A20V1 001 SIMPLO BATTERY LI ON 8CELL 2 0MAH BT T3007 003 SIMPLO BTP 58A1 BATTERY LI ON 8CELL 2 0MAH BT T3003 001 SANYO BTP 60A1 CASE COVER BRACKET ASSEMBLY 0000000000000 ASSEMBLY Boards 00 5 C l OO is DAUGHTE
33. R BOARD 55 A20V1 001 en u Chapter 6 100 WIRELESS LAN BOARD AMBIT 54 03096 022 802 11B T60H656 02 REV 03 WIRELESS LAN BOARD 802 11G 54 A16V 1 001 WNC 8 MODEM BOARD AMBIT 54 09011 544 T60M283 10 01 MODEM BLUETOOTH BOARD 54 09061 001 60 665 00 PCMCIA MULTI CARD 4 IN 1 LC T2807 001 ADAPTER SDMCA LAUNCH BOARD 55 A20V 1 002 TOUCHPAD CABLE Cables 50 T30V1 001 COVER SWITCH CABLE 2PIN TBD DOMM 2CONNECTOR LAUNCH BOARD CABLE 50 T30V1 011 aa MODEM CABLE 2PIN 2CONNECTOR 55MM 50 41T11 002 B POWER CORD 3 PIN 125V 27 01618 051 Case Cover Bracket Assembly 101 Chapter 6 MINI PCI CARD PLATE W RTC HOLDER 60 T30V1 003 HINGE CAP RIGHT 42 30 1 002 LEFT 42 30 1 003 OPTICAL DRIVE SUPPORT 33 T30V1 001 BRACKET HDD BRACKET 33 A20V1 001 TOUCHPAD COVER 42 T30V1 006 2ND FAN BRACKET 33 A20V1 002 VGA THERMAL PLATE 33 A20V1 003 Chapter 6 102 B UPPER CASE W COVERSWITCH 60 A20V1 002 CABLE amp TOUCHPAD CABLE amp SCROLL KEY LOWER CASE W DIMM COVER amp 60 A20V1 002 SPEAKER W O MDC COVER DIMM COVER 42 A20V1 002 MIDDLE COVER W LAUNCH 60 A19V1 003 BOARD amp NAME PLATE MODEM COVER W SCREW 42 A20V1 001 WIRELESS ANTENNA RIGHT 50 A20V 1 001 BLACK WIRELESS ANTENNA LEFT GRAY 50 A20V1 002 CPU 03 Chapter 6 CPU 3 0GMHZ 800FSB INTEL KC DPP01
34. Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB Transcend SD Card 32MB Transcend SD Card 256MB Hagiwara sys com SD Card 256MBT PCMCIA USB 2 0 Apricorn EZ USB2 0 Cardbus PC Card DTK USB 2 0 2Port CardBus Host Controller Adaptec USB2CONNECT PCMCIA 1394 Buffalo 1394 Interface Cardbus IFC ILCB DV Data 1394 Interface Cardbus CB1394 DVC Pixela 1394 Cardbus PC Card PIX PCMC FW1 PCMCIA SCSI Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II PCMCIA Bluetooth IBM Community Bluetooth PC Card Toshiba Bluetooth PC Card Appendix B 116 117 TravelMate 2000 2500 Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides User s manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips 1 TABs Technical Announcemen
35. TTI OV onde LOIS OML MHD snaquvo OZST 02400519 WHOHVHO sndcdwo ZHWE snd XZ V O AZT 9 20078428 xXe3leeH Sr CAT AE ZHW99 LnOLlVgdod IST ICIANIJJLV 4 I AITE FI TVOXS NOX 016849 e 66 SCWIOVETSCNWO Oper LLdAV9UGIXVW nao LAD 9 ZHWO00b EEE 99Z 2 008 64 00 OS ASAT asa B L00LVg8OG GS ASAZ m SL ndlnO SINANI 33oos dzd n s DOMUI on LE OTTSSdL Vd TTIQON Sq S5q WHLSAS WS G7ZEO NOISIANH E L9VZOTIS6SOI s er PMI I oS VSO IOIOT 87 N d dod TR SS AEGE tss IO0 IOIOP I6 3oetoagd A2019 VEVNIHNA 20 20 WHLSAS WOOtOSU idi TE AdS LNI TE Chapter 1 Board Layout Top View 5 7 12 341618 9 10 11 12 13 14 15 27 26 25 HH aN 1 6 J SU 19 S LJ 242321 20 22 1 Line in Port 15 CPU Socket 2 Line out Port 16 North Bridge 3 RJ45 RJ11 17 Fan Connector 4 LCD Inverter Cable Connector 18 Second Fan Connector 5 USB Port 19 Touchpad Cable Connector 6 USB Port 20 HDD Connector 7 USB Por
36. age 76 on or stay on POST does not complete No beep or error Power On Self Test POST Error Message on codes are indicated page 79 Undetermined Problems on page 87 POST detects an error and displayed messages Message List page 80 on screen Other symptoms i e LCD display problems or Power On Self Test POST Error Message on others page 79 Symptoms cannot be re created intermittent Use the customer reported symptoms and go to problems Power On Self Test POST Error Message on page 79 Intermittent Problems on page 86 Undetermined Problems on page 87 Chapter 4 74 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 Bootfrom the diagnostics diskette and start the diagnostics program 2 See if FDD Test is passed as the program runs to FDD Test 3 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace
37. as long as they match the above specifications Memory Combinations Chapter 1 Memory Combinations 512MB 128MB 640MB 256MB 512MB 768MB 128MB 512MB 640MB 512MB 256MB 768MB 256MB 128MB 384MB 512MB 512MB 1024MB Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations LAN Interface Modem Interface International Agere LU97 chipset Scorpio CSP1037B chipset on modem board Built in ATI IXP150 controller on the main board Fax modem data baud rate bps 14 4K Supports modem protocol V 90 V 92MDC Modem connector type RJ11 Modem connector location Rear side Floppy Disk Drive Interface Vendor amp model name Mitsumi D353G 4515 MCI JU 226A033FC Floppy Disk Specifications Media recognition 2HD 1 44MB Sectors track 18 Tracks Data transfer rate Kbit s Rotational speed RPM Read write heads Encoding method MFM Power Requirement Chapter 1 21 Hard Disk Drive Interface Vendor amp Model HGST Moraga HGST Moraga HGST Moraga Name IC25N030ATMR04 IC25N040ATMR04 IC25N060ATMR04 0 Fujitsu V 40 MHT2030AT TOSHIBA Pluto 40G HGST Fresno DK23FA 60 Seagate N1 ST93015A MK4025GAS TOSHIBA Neptune Fujitsu V40 MHT2040AT MK6021GAS Seagate N1 ST94019A Capacity MB 30000 40000 60000 Drive Format Logical cylinders 16383 16383 16383 Physical read write 2 Not show 2 2 Not show 2 2 heads 1 Not show 1 1
38. at 3 0 to 3 4GHz 800 MHz FSB Intel Pentium 4 Prescott processor at 3 to 3 8GHz 800 MHz FSB Mobile Pentium 4 3 06 to 3 20GHz 533 Mhz FSB CPU package uFCBGA CPU core voltage 1 35V CPU I O voltage High speed 1 35V or 1 55V Low speed 1 2V BIOS BIOS vendor Phoenix BIOS BIOS Version BIOS ROM type Flash ROM BIOS package 32 Pin PLCC Chapter 1 19 20 BIOS Supported protocols ACPI 1 0b SMBIOS 2 3 PCI 2 2 Boot Block PXE 2 0 Mobile PC2001 Hard Disk Password INT 13h Extensions PCI Bus Power Management interface Specification El Torito Bootable CD ROM Format Specification V1 0 Simple Boot Flag 1 0 BIOS password control Set by switch see SW5 settings on Chapter 5 Second Level Cache Cache controller Built in CPU Cache size 128KB for Cerelon CPU 512KB for Intel Northwood CPU Mobile Pentium 4 CPU and Cerelon Prescott CPU 1MB for Intel Prescott CPU 128KB for Cerelon CPU used TM2000 series 512KB for Intel Northwood Mobile Pentium 4 and Cerelon Prescott CPU used in TM2500 series and TM2000 series 1MB for Intel Prescott CPU used in TM2500 series 1st level cache control Always Enabled 2nd level cache control Always Enabled Cache scheme control Fixed in write back System Memory Supports Supports DIMM package si Supports DIMM package 200pnso DIMM 200pnso DIMM so DIMM Memory module combinations You can install memory modules in any combinations
39. board I O device IRQ conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board Chapter 4 Error Message List No beep power on indicator turns off and LCD is blank No beep power on indicator turns on and LCD is blank No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT No beep power on indicator turns on and a blinking cursor shown on LCD during POST No beep during POST but system runs correctly Chapter 4 Power source battery pack and power adapter See Power System Check on page 76 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board Power source battery pack and power adapter See Power System Check on page 76 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board Ensure every connector is connected tightly and correctly System board Speaker System board 82 Index of Symptom to FRU Error Message 83 LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD scre
40. e system time then reboot system System CMOS checksum bad Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system time then reboot system System timer error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Chapter 4 80 Error Message List Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Previous boot incomplete Default configuration Run Load Default Settings in BIOS Setup Utility used RTC battery System board Memory size found by POST differed from Run Load Default Settings in BIOS Setup Utility CMOS DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 75 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM Fail Safe Timer NMI Failed DIMM Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Failing Bits nnnn DIMM BIOS ROM System board Invalid System Configuration Data BIOS ROM System
41. e devices do not work reconnect the cable connector and repeat the failing operation Chapter 4 Memory check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the doagmpstotics program please refer to main board 2 Goto the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Q Check the Power Adapter on page 77 Q Check the Battery Pack on page 78 Chapter 4 76 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure Pin 1 19 to 20 5V Pin 2 0V Ground 1 If the voltage is not correct replace the power adapter 2 Ifthe voltage is within the range do the following B Replace the System board Q Ifthe problem i
42. e the four hex screws to detach the I O port bracket from the main board Removing the PCMCIA Slot 1 D aw den N sch N 71 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Upper Case Assemly on page 65 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 See Removing the VGA Thermal Plate on page 67 See Removing the CPU Heatsink Plate on page 67 See Removing the Second Fan Bracket on page 68 See Removing the ODD Module 2 on page 68 See Removing the HDD Bracket on page 69 See Removing the Main Board on page 69 Remove the four screws that secure the PCMCIA slot then remove the PCMCIA slot from the lower case Chapter 3 Removing the Speaker Set 1 aE e Sha d Go N a Chapter 3 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Upper Case Assemly on page 65 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 See Removing the VGA Thermal Plate on page 67 See Removing the CPU Heatsink Plate on page 67 See Removing the Second Fan Bracket on page 68 See Removing the ODD Module 2 on page 68 See Removing
43. en Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms Indicator incorrectly remains off or on but system runs correctly Power Related Symptoms Power shuts down during operation The system doesn t power on The system doesn t power off Battery can t be charged Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Reconnect the inverter board Inverter board System board Power source battery pack and power adapter See Power System Check on page 76 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 76 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 76 Hold and press the power switch for more than 4 seconds System board See Check the Battery Pack on page 78 Battery pack System board Chapter 4 PCM
44. equirement Input Voltage DVD ROM Interface Vendor amp model name Performance Specification Transfer rate KB sec Chapter 1 5V DC 5 MKE SR 8177 With CD Diskette With DVD Diskette Average Sustained DVD 5 CAV mode Normal Speed 1X 11 08 Mbits sec 775 1800 blocks sec CAV mode 36 67 88 64 Mbits sec 10 3X to 24X DVD 9 DVD R 1550 3600kBytes sec Mode 1 Normal Speed 1X 11 08 Mbits sec 1768 4106 kBytes sec Mode 2 CAV mode 36 67 88 64 Mbits sec 23 DVD ROM Interface Average Full Access time typ Random DVD 5 CAV mode 110 msec typical 150 Random msec average max 120 msec typical Full Stroke 160 msec average max CAV mode 200 msec typical 260 Full Stroke msec average max 270 msec typical 350 msec average max DVD 9 Random 150 msec typical 200 msec average max Full Stroke 340 msec typical 450 msec average max DVD RAM 2 6G Random 200 msec typical 300 msec average max Full Stroke 300 msec typical 600 msec average max DVD RAM 4 7G Random 180 msec typical 300 msec average max Full Stroke 320 msec typical 700 msec average max Data Buffer Capacity 512 kBytes Applicable disc format DVD DVD 5 DVD 9 DVD 10 DVD R 3 95G DVD RAM 2 6G DVD RAM 4 7G CD CD Audio CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 CD I mode 2 form 1 and form 2 CD I Ready CD I Bridge CD WO CD RW Photo CD Video CD Enhanced Music CD CD TEXT Loading mechanism
45. er and all power and signal cables from the system 49 Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Chapter 3 50 51 H 8 for 14 1 H 6 for 15 0 Screw List A SCREW MAC FLAT M2 5 L4 NI NYLOK 86 00123 630 SCREW M2 0 L10 NYLOK 86 9A352 100 SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 D SCREW NM2 5X6 86 9A353 6RO Chapter 3 Removing the Battery 1 Toremove the battery push the battery release latch 2 Then slide the battery out from the machine Chapter 3 52 Removing the Memory Module 1 See Removing the Battery on page 52 2 Toremove the memory module from the machine first remove the two screws holding the dimm cover 3 Remove the dimm cover 4 Pop up the memory 5 Then remove the memory 53 Chapter 3 Removing the Wireless LAN Board and the Modem Board 1 See Removing the Battery on page 52 2 Toremove the wireless LAN board first remove the two screws holding the modem cover 3 Remove the modem cover from the machine
46. er switch System board Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack System board 84 85 Power Management Related Symptoms System hangs intermittently Reconnect hard disk CD ROM drives Hard disk connection board System board Peripheral Related Symptoms System configuration does not match the Enter BIOS Setup Utility to execute Load Default Settings then installed devices reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard System board Touchpad does not work Reconnect touchpad cable Touchpad board System board Modem Related Symptoms Internal modem does not work correctly Modem phone port modem combo board
47. ews fastening the fan Then remove the fan 63 Chapter 3 Removing the Thermal Module 1 amp de qu 6 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Fan on page 63 Disconnect the fan cable then remove the four screws fastening the thermal module Then remove the thermal module Removing the Processor 1 gt e See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the RTC Battery on page 63 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 Lift up the CPU socket lever Then remove the CPU Remember to press down the lever as the video shows after you remove the CPU Chapter 3 64 Installing the Processor 1 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the RTC Battery on page 63 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 oues me qi Lift up the CPU lever then place the CPU back to the CPU socket Please remember to press the CPU lever after you put the CPU back to the socket Removing the Upper Case Assemly 1 See Removing the Keyboard on page 63 2 Disconnect the touchpad cable 3 Remove the 5
48. fice may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents Chapter1 System Introduction 1 SUTTER 1 System Block Diagram 3 Sie EE OUR Sas ut eS chet oat te ba ee tar Nhe Sub 4 MOD y Ser e dee E sap 4 16 006 pa V OW 226 oe ea eae ee asa baa ba 5 xi m Re Aaa TIS 6 Tenka eo in EE 6 Wondz a EEN 7 solu weds otc M 8 nimii eebe Een eeh el aie QD US iz ca RR S 9 POO AIG 10 TL WTCC 11 Understanding the icons 12 ICV DOGG ee E ELT LITRO GE S au 13 clare KC LM Em 13 16 Hardware Specifications and Configurations 19 Chapter2 System Utilities 34 BIOS Setup x 0 13 se ukukus yakus oa RUINIS utaya 8 34 Navigating the BIOS Utility 35 rassen eee eee 36 cata Shia 37 AVANCE OS OU pasao
49. his carefully when making changes to parameter values This menu provides you the information of the system Chapter 2 Information Advanced Information Main Security CPU Type Intel Pentium 4 CPU Speed 2 8 GHz Floppy Drive Nol installed HDD Model Name Toshiba MK3021GAS PM HDD Serial Number Y3KJ2066 TK ATAPI Model Name QS CD RW DVD ROIM SBW242B SM ATAPI Serial Number None System BIOS Version v0 18 VGA BIOS Version 008 0171 013 000 KBC Version 2 13 29 serial Number Asset Tag Number N A Product Name TravelMate 2000 Displays product model names Manufacturer Name Acer UUID 00000000 0000 0000 0000 00000000 NOTE The system information is subject to different models Shows floppy drive type informaiton Note Aspre 1620 Extensa 2700 TravelMate 2500 and Extnesa 2500 series products do not have floppy disk drive Extensa 2000 and TravelMate 2000 series have floppy disk drive HDD Model Name This field shows the model name of HDD installed on primary IDE master HDD Serial Number This field displays the serial number of HDD installed on primary IDE master Floppy Disk Drive ATAPI Model Name This field displays the mofel name of devices installed on secondary IDE master The hard disk drive or optical drive model name is automatically detected by the system ATAPI Serial Number This field shows the serial number of devices installed on secondar
50. ial Cable 61 Removing the LCD Hinges 61 Disassembling the Main Unit 63 Removing the Keyboard 63 VII Table of Contents Removing the RTC Battery 63 weet ted QUE wold as ri o e oes ac ARA ak a E ot 63 Removing the Thermal Module 64 Removing the 64 Installing the Processor 65 Removing the Upper Case Assemly 65 Removing the Touchpad Board 66 Removing the Touchpad Cable 66 Removing the VGA Thermal Plate 67 Removing the CPU Heatsink Plate 67 Removing the Second Fan Bracket 68 Removing the ODD Module 1 68 Removing the ODD Module 2 68 Removing the HDD Bracket 69 Removing the Main Board 69 Removing the DC Board 70 Removing the I O Port Bracket 70 Removing
51. io DVD R single multi border s DVD R single multi session s DVD RW DVD RW CD ROM CD R and CD RW DVD ROM 4 7G 8 54G single layer on single double side read only DVD ROM dual layer PTP OTP on single double side read only DVD R 3 9G 4 7G for General and Authoring DVD RW DVD RW 4 7G DVD R 25 DVD Dual Interface Disc Diameter 12cm and 8cm 2048 bytes sector DVD 2048 bytes block CD Mode 1 and Mode 2 Form 1 Capacity 2336 bytes block Mode 2 2328 bytes block Mode 2 Form 2 Operation environment for write rewrite application Host Machine IBM compatible PC Pentium 166 MHz or above MS Windows 90 ME 2000 XP NT 4 0 Hard Disk Empty Storage Capacity 100 MB or more Average access time 20ms or less Recommended Media CD R AMT CMC Csita Delphi EverMedia Imation LeadData Silver Sil Maxell MCC Bagdad Mirage Mitsui MoserBaer India MPO NanYa Plasmon Prodisc RAMedia Ricoh Ritek JS S Richodye SAST ultra green SKC Korea TDK TY DX dye Low Speed CD RW CMC Daxon Fornet Gigastorage Imation Infodisc LeadData MCC Nanya Princo Prodisc Ricoh Ritek High Speed CD RW AMT CMC Infodisc Nanya Postech Prodisc Ritek Ricoh MCC SKC Korea Ultra Speed CD RW Daxon Imation Infodisc MCC Prodisc Ritek DVD R BEALL CMC Daxon Fuji HP Maxell MCC Memorex OPTODISC PRODISC Ricoh RICOH Ritek SONY TDK TYUDE DVD RW CMMC Daxon I
52. lso called Brightness 150 5 point average Luminance Uniformity NA Contrast Ratio Response Time Optical Rise Time Fall Time 15 35 E Electrical Interface 1 channel LVDS 2 channel LVDS Support Color 262K colors RGB 6 262 144 colors 262 144 colors bit data driver Viewing Angle degree Horizontal Right Left 40 40 45 45 45 45 Vertial Upper Lower 10 30 15 35 15 35 Temperature Range C Operating N A Storage shipping tolo t95 LCD Vendor amp model name Hitachi 00 QD Samsung gt TX38D81VC1CAB 01 LTN150P4 L03 Screen Diagonal mm or inch 15 0 inches 381 15 0 inches 15 0 inches Active Area mm 304 1x228 1 304 1x228 1 304 5x228 375 Display resolution pixels 1024x768 XGA 1024x768 XGA 1400x1050 SXGA Pixel Pitch 0 297x0 297 0 099x0 297 0 2175x0 2175 Pixel Arrangement Pixel Arrangement R G B Vertical Stripe Vertical Stripe R GB Vertical Stripe Display Mode Transmissive amp Normally White wart White White Typical White Luminance cd m also called Brightness Chapter 1 29 30 LCD Luminance Uniformity Contrast Ratio Response Time Optical Rise Time Fall Time Nominal Input Voltage VDD Typical Power Consumption watt Weight Physical Size mm Electrical Interface Support Color Viewing Angle degree Horizontal Right Left Vertial Upper Lower Temperature C Operating Storage shipping LCD Vendor a
53. m when measured at maximum load under 115Vac Electrostatic discharge ESD 15KV at air discharge 8KV at contact discharge Dielectric Withstand Voltage Primary to secondary 2150VDC for 1 sec Ground leakage current less than 250uA Power Management Standby Mode The buzzer beeps Enter Standby Mode when L The Sleep indicator lights up 1 Standby Hibernation hot key is pressed and system is not ready to enter Hibernation mode 2 System standby Hibernation timer expires and system is not ready to enter Hibernation mode Chapter 1 31 32 Power Management Hibernation Mode All power shuts off Enter Hibernation Mode suspend to HDD when 1 Hibernation hot key is pressed and system is ready to enter Hibernation mode 2 System Hibernation timer expires and system is ready to enter Hibernation mode Display Standby Mode The display shuts off Keyboard built in touchpad and an external PS 2 pointing device are idle for a specified period Hard Disk Standby Mode Hard disk drive is in standby mode Hard disk is idle within a specified period of spindle turned off time Environmental Requirements Operating Non operating Package storage Operating 20 to 85 RH non condensing Non operating 20 to 80 RH non condensing Unpacked Non operating 20 to 90 RH non condensing Storage package Operating unpacked 5 25 6Hz 0 38mm peak to peak 25 6 250Hz 0 5G Non operating unpacked 5 27 1
54. mation MCC Philips Ricoh Ritek Sony DVD R BeAll CMMC DAXON DVSN Fornex GSC Imation LeadData Maxell Mitsubishi Nanya Pioneer Princo Prodisc Ritec Ritek SKC Sony That s DVD RW CMC Mitsubishi Princo Ritek Mechanism Pick up NA CD 0 51 DVD 0 65 Focusing Astigmatism Tracking CD DPP DVD ROM DPD DVD R RW DPP Wave length CD 785 5 nm DVD 650 15 nm Output power Read CD 1 5 mw max objective lens DVD 1 0 mw max Write CD 65 mw max2 objective lens DVD 20 mw max Spindle motor DC burshless motor Chapter 1 DVD Dual Interface Loading mechanism Manual load DC brushless mortor system Audio Interface 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Digital converter Compatibility Microsoft PC98 PC99 97 2 1 mono stereo Sampling rate 44 1 KHz Internal microphone es Internal speaker Quantity es Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ10 Video Interface Maximum resolution CRT Video Memory Fixed or upgradeable Parallel Port Parallel port controller Number of parallel port Connector type Parallel port function control Supports ECP EPP Optional ECP DMA channel in BIOS Setup Chapter 1 RQ11 Built in ATI RC300M ATI Mobility Radeon 9000IGP Core 2 5V 1 5V NO 1024 x768 32bit colors 1024x768 32 bit colors 1280x1024 32 bit colors 1600x1200 32 bit colors Fi
55. mbo D p mm ror 40GB m e IT tue me mme moto On SC 2003XC 14 ICP 2 8G 256 MB 30GB 24x Combo N Y for XGA AAP region 2003LC 15 ICP 2 8G 256 MB 40GB 24x Combo N Y for XGA AAP region 2003LM ICP 2 8G MB 40GB 4x DVD Dual INN TravelMate 2500 2501XC 14 P4 2 8G 256 MB 40GB 24x Combo N N XGA 2501LC 15 4 2 86 256 40GB 24x Combo N N XGA 2501LMi 15 4 2 86 256 40GB 4x DVD Dual N 11g XGA 11g wis ys TSS heal eel XGA 512 MB XGA ma E ree oe XGA Appendix A 110 111 TravelMate 2000 2500 Test Compatible Components This computer s compatibility is a test plan released by Acer Internal Testing Department Once the final report is available this chapter will be revised accordingly Appendix B 112 Microsoft Windows XP Environment Test Processor Northwood 2 60GHz 13m 512K L2 400Mhz FSB Northwood 2 80GHz 13m 512K L2 533Mhz FSB HT Northwood 3 06GHz 13m 512K L2 533Mhz FSB HT Northwood 3 0GHz 13m 512K L2 800Mhz FSB HT Northwood 3 20GHz 13m 512K L2 800Mhz FSB HT Northwood 3 4Ghz 13m 512K 800FSB HT Precott 3 GHz 1MB L2 800 FSB HT Precott 3 2GHz 1MB L2 800 FSB HT Precott 3 4GHz 1MB L2 800 FSB HT Precott 3 6GHz 1MB L2 800 FSB HT Precott 3 8GHz 1MB L2 800 FSB HT Mobile Pentium 4 3 06GHz 512K 533 Mhz HT Mobile Pentium 4 3 20 GHz 512K 533 Mhz HT Memory 128MB Infineon SO DIMM HY64D16000GDL 6 B 256MB Infineon SO DIMM HY
56. mp model name Screen Diagonal mm Active Area mm Display resolution pixels Pixel Pitch 30 30 3 3V N A 580 317 3 242 1 6 0 1 channel LVDS 262K 0 to 40 20 to 60 Hannstar HSD150PX14 HSD150PK14 3 96 570 317 3 242 0 5 9 1 channel LVDS 262 144 45 45 15 35 0 to 50 25 to 60 AU B141XN04 317 3x242 0x6 5 2 channel LVDS 262 144 45 45 20 40 to 50 25 to 60 CMO N141XB LO1 SPWG B type Hydis HT14X19 100 SPWG B type 304 1x228 1 285 7x214 3 285 7x214 3 Sien 1024x768 XGA 1024x768 XGA 1024x768 XGA 0 297 0 297 0 2175 0 2175 0 279 0 279 0 279 0 279 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe Vertical Stripe Display Mode Normally White Normally White Normally White 160 150 Typical White Luminance cd m 150 150 180 250 Contrast Ratio Response Time Optical Rise Time Fall Time Bo Pa 7 15 23 30 N A 317 3x242 0x6 3 299x228x5 7 2 channel LVDS Support Color 262 144 262 144 262 144 Nominal Input Voltage VDD Typical Power Consumption watt Chapter 1 LCD Viewing Angle degree Horizontal Right Left Vertial Upper Lower Temperature Range C Operating Storage shipping AC Adapter Vendor amp model name Liton 135W power supply Input Voltage High Range 180 min 265 max 200 240 nominal Efficiency It should provide an efficiency of 8596 minimu
57. n a text editor or word processor Hold ALT Gr and press the Euro symbol Chapter 1 17 Launch Keys Located at the top of the keyboard are six buttons These buttons are called lauch keys They are designated as mail button Web browser button P1 P2 Bluetooth and Wireless buttons The Wireless and Bluetooth buttons cannot be set by the user To set the other four launch keys run the Acer Launch Manager Va Internet browser application User programmable Bluetooth Starts optional Bluetooth functionality and indicates that optional Bluetooth is enabled Wireless Opens optional wireless connectivity and indicates status of optional wireless communication EPI 2 a 3 P1 4 P2 e 6 18 Chapter 1 Hardware Specifications and Configurations System Board Major Chips System core logic ATI RC300M ATI IXP150 Super UO controller NS PC87392 Audio controller Realtek ALC655 RTC ATI IXP 150 Processor for TravelMate 2000 CPU type Intel Cerelon processor at 2 40 to 2 80 GHz 400 MHz FSB Intel Celeron Precott 2 53 to 3 2GHz 533MHz FSB CPU package uFCBGA CPU core voltage High speed 1 35V Low speed 1 2V CPU I O voltage High speed 1 35V or 1 55V Low speed 1 2V Processor for TravelMate 2500 CPU type Intel Pentium 4 processor at 2 60GHz 400Mhz FSB Intel Pentium 4 Northwood processor at 2 80 to 3 06GHz 533 MHz FSB Intel Pentium 4 Northwood processor
58. n disconnect the coaxial cable Removing the LCD Hinges 1 61 See Removing the Battery on page 52 Chapter 3 See Removing the Middle Cover on page 56 See Removing the Launch Board on page 56 See Removing the LCD Module on page 57 See Removing the LCD Bezel on page 59 See Removing the Inverter Board 15 LCD on page 59 See Removing the 15 TFT LCD on page 60 Remove the screw holding the right hinge then remove the right hinge pe xe o oS SS au 9 Remove the screw holding the left hinge then remove the left hinge Chapter 3 62 Disassembling the Main Unit Removing the Keyboard 1 See Removing the Battery on page 52 2 See Removing the Middle Cover on page 56 3 remove the keyboard carefully pull the keyboard out and upwards as the pticute shows 4 Usea plastic tweezers or a plastic flat screwdriver to disconnect the keyboard cable from the main board carefully then remove the keyboard Removing the RTC Battery 1 See Removing the Battery on page 52 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 63 4 Disconnect the RTC battery cable then remove it Removing the Fan 1 See Removing the Battery on page 52 2 See Removing the Middle Cover on page 56 3 See Removing the Keyboard on page 63 4 Disconnect the fan cable and remove the three scr
59. not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Chapter 4 78 Power On Self Test POST Error Message 19 The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 87 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information
60. onmental Requirements 32 Error Symptom to Spare Part Index 35 External CD ROM Drive Check 31 Features 1 Flash Utility 47 Floppy Disk Drive Interface 21 FRU Field Replaceable Unit List 54 Hard disk 19 22 Hard Disk Drive Module Disassembly 11 Hard Disk Standby Mode 32 HDD 19 22 Hibernation Mode 32 Hibernation mode hotkey 16 Indicators 11 Intermittent Problems 42 Keyboard 19 28 Keyboard or Auxiliary Input Device Check 31 L2 cache 20 Mechanical Specification 32 media access on indicator 11 Memory Check 32 Modem 21 121 Notebook Manager hotkey 16 num lock on indicator 11 Online Support Information 74 Panel 5 53 Bottom 10 Parallel Port 27 PC Card 11 28 PCMCIA 28 Power Management 31 Power System Check 32 Processor 19 Removing the Battery Pack 8 RTC 19 Second Level Cache 20 speakers hotkey 16 Standby Mode 31 Super I O 19 System Check Procedures 31 System Memory 20 System Utilities 34 Temperature 32 Test Compatible Components 68 touchpad hotkey 16 Touchpad Check 34 Troubleshooting 30 Undetermined Problems 43 USB 28 utility BIOS 34 122 W Video 27 Video controller 19 Windows XP Environment Test 69 Index
61. ord Enter New Password Confirm New Password 2 a password in the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press After setting the password the computer sets the User Password parameter to Set 4 lf desired you can opt to enable the Password on boot parameter 5 When you are done press fJ to save the changes and exit the BIOS Setup Utility Chapter 2 42 Removing a Password Follow these steps 1 Use the 7 and keys to highlight the Set Supervisor Password parameter and press the key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Press twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press fq to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the 7 and keys to highlight the Set Supervisor Password parameter and press the key The Set Password box appears Set Supervisor Password Enter
62. otal memory size 1MB VGA Memory Shows the VGA memory size VGA Memory size 64 128MB Fast Boot Determines if Customer Logo will be displayed or Option Enabled or Disabled not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Power on display Auto During power process the system will Option Auto or Both detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector LCD Auto Dim Determines if the system will automatically dim Option Enabled or Disabled the LCD brightness in order to save power when AC is not present The system will support an automatic dimming of the LCD backlight when the AC power is NOT available running on battery power PXE Boot from LAN Enables disables the system boot from LAN Option Enabled or Disabled remote server PXE is the protocal F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled NOTE The sub items under each device will not be shown if the device control is set to disable or auto This is because the user is not allowed to control the settings in
63. rd Then detach the main board from the lower case carefully Removing the DC Board 1 Co Se Dr SS sch m Oo N See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Upper Case Assemly on page 65 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 See Removing the VGA Thermal Plate on page 67 See Removing the CPU Heatsink Plate on page 67 See Removing the Second Fan Bracket on page 68 See Removing the ODD Module 2 on page 68 See Removing the HDD Bracket on page 69 See Removing the Main Board on page 69 Remove the two screws that fasten the DC board Then detach the DC board from the lower case Removing the I O Port Bracket 1 2 Chapter 3 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 70 See Removing the Keyboard on page 63 See Removing the Upper Case Assemly on page 65 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 See Removing the VGA Thermal Plate on page 67 See Removing the CPU Heatsink Plate on page 67 See Removing the Second Fan Bracket on page 68 See Removing the ODD Module 2 on page 68 See Removing the HDD Bracket on page 69 See Removing the Main Board on page 69 Remov
64. rd Clear or Set Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access This feature is available to user when Disabled or Enabled Supervisor password is set Password can be written on HDD only when Supervisor password or user password is set and password on HDD is set to enabled Supervisor Password is written to HDD only when Supervisor password is being set User password is written to HDD when both passwords are set When both Supervisor and user password are present both passwords can unlock the HDD Defines whether a password is required or not Disabled or Enabled while the events defined in this group happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the 1 keys to highlight the Set Supervisor Password parameter and press the key The Set Supervisor Password box appears Set Supervisor Passw
65. s not corrected see Undetermined Problems on page 87 Ifthe voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on page 78 77 4 Check the Battery Pack To check the battery pack do the following From Software 1 Check out the Power Management in control Panel 2 Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct 3 Repeat the steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on recharging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does
66. sh all Recovery CDs Please Insert Any Recovery CD Please Press Any Key to Continue Press any key to continue After you place the Recovery CD to the optical drive you will see the display below 89 Chapter 4 Please Wait for COPYING Ho Nimages 7HE46161 7 Then insert the System CD to the optical drive Please Insert the System CD Please Press Any Key to Continue Press any key to continue 8 You will see the screen displaying PASS when the system has buit NAPP Master hard disc drive Chapter 4 90 SSSSSsssss ss ss ss 5555555555 55 ss ss ssssssssss SSSSSSSSSS ss ss ss SSSSSSSSSS ss ss ssssssssss x PLEASE REMOUE YOUR CD press any key to Disk to Disk Recovery 1 Prepare NAPP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive Then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue The HDD Must bigger then 26GB Do you want to build NAPP Master HDD press any key to continue or Crtl1 C to exit 4 CD will start to preload the system please click Y 91 Chapter 4 Acer NAPP Preload Selector for Acer System Version 1 4 0 1 Copyright 2003 Acer Inc This will preload your system Are you sure 1 5 Select Disk to Disk Recovery Then choose Single Language or Multi Languages Recovery NOTE For Multi
67. t 21 Keyboard Connector 8 USB Port 22 Speaker Cable Connector 9 VGA Port 23 Optical Drive Connector 10 S Video Port 24 South Bridge 11 LCD Coaxial Cable Connector 25 RTC Battery Connector 12 Parallel Port 26 Launch Board Cable Connector 13 DC in Port 27 SW5 Please see Chapter 5 for its settings 14 LCD Lid Switch 28 PCMCIA Slot 4 Chapter 1 Bottom View Wireless LAN Card Connector FIR Port DIMM Socket 1 DIMM Socket 2 Modem Board Connector Modem Cable Connector IEEE 1394 Port KR N A O Chapter 1 Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC Front Panel Display screen Also called LCD Liquid Crystal Display displays computer output Status indicators LEDs Light Emitting Diodes that turn on and off to show the status of the computer and its functions and components Power button Turns on the computer power Launch Keys Buttons for launching frequently used programs Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button Touchpad Touch sensitive pointing device which functions like a computer mouse Keyboard Inputs data into your computer Ventilation Slot Enables the computer to stay cool even after the prolonged use 5 Palmrest Comfortable support area for your hands when you use the computer 6 Chapter 1 Lef
68. t Bulletin D OC LD UD LD L DL For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s International Traveller s Warranty ITW Returned material authorization procedures 1 An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 118 119 Appendix C Chapter 1 120 AFLASH Utility 47 Audio 19 Battery 28 battery pack charging indicator 11 BIOS 19 package 19 ROM size 19 ROM type 19 vendor 19 Version 19 BIOS Setup Utility 34 BIOS Supports protocol 20 BIOS Utility 34 Basic System Settings 39 Navigating 35 Onboard Device Configuration 42 Startup Configuration 41 System Information 35 System Security 46 Board Layout Bottom View 5 53 Top View 4 52 brightness hotkeys 16 Cache controller 20 size 20 caps lock on indicator 11 CardBus 28 CD ROM Interface 22 computer on indicator 11 contrast hotkeys 16 Core logic 19 CPU core voltage 19 I O voltage 19 package 19 type 19 Index Disassembly Flowchart 6 Display 2 display hotkeys 16 Display Standby Mode 32 DVD ROM Interface 23 Envir
69. t Panel PCMCIA PC card Port Connects to Type Ill or two Type 11 CardBus PC Card s ii Eject buttons Eject the PC cards from the slot Optical drive Internal optical drive accepts CDs or DVDs depending on the optical drive type Infrared port Interfaces with infrared devices e g infrared printer IR aware computer Lo Eject button Ejects the optical drive tray from teh drive D LED indicator Lights up when the optical drive is active Emergency eject slot Ejects the optical drive tray when the computer is turned off There is a mechancial eject button on the CD ROM or DVD ROM drive Simply insert the tip of a pen or paperclip and push to eject the tray 8 pe Delivers stereo audio output Chapter 1 Right Panel 2 Ventilation slots Enable the computer to stay cool even after prolonged use 3 Security keylock Connects to a Kensington compatible computer security lock 8 Chapter 1 Rear Panel Power Jack Connects to an AC adapter Parallel port Connects to a parallel device e g parallel printer Ventilation slot Enables the computer to stay cool even after prolonged use External display port Connects to a display device e g external CH monitor LCD projector and displays up to 16M colors with FRC technology at 1024x768 resolution USB port four Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera m Network jack Connects to an Ethernet 10 10
70. the HDD Bracket on page 69 See Removing the Main Board on page 69 See Removing the DC Board on page 70 Tear off the tape fastening the speaker set cable Then remove the four screws that secure the speaker set Remove the speaker set from the lower case 72 System Upgrade Procedure Base Unit to Wireless Unit 73 1 2 3 4 Turn out the two screws fastening the modem cover then open the cover Connect the wirless antennae Insert the wireless LAN board to the wireless socket on the main board Close the modem cover and fasten the cover with the two screws NOTE You must connect the wireless antennae before you insert the wireless LAN board to the socket If you insert the wireless LAN card first the pressure you press to fasten the wireless antennae may damage the main board Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does not go System Check p
71. the PCMCIA Slot 71 Removing the Speaker Set 72 System Upgrade Procedure 73 Base Unit to Wireless Unit 73 Chapter 4 Troubleshooting 74 system Check Procedures 75 External Diskette Drive Check 15 External CD ROM Drive Check 75 Keyboard or Auxiliary Input Device Check 15 Memory ene 76 Power System Check 76 Touchpad Check 78 Power On Self Test POST Error Message 79 Index of Error Messages 80 Index of Symptom to FRU Error Message 83 Intermittent Problems 86 Undetermined Problems 87 How to Build Master Hard Disc Drive 88 CD to Disk RECOVElY s age EE kum o CR S e 88 Disk to Disk 91 Chapter5 Jumper and Connector Locations 96 TOD EE Bena 96 BOKOM VEW A 97 Chapter 6 FRU Field Replaceable Unit List 98 TravelMate 2000 2500 Exploded Diagram
72. the VGA thermal plate then remove it Removing the CPU Heatsink Plate 1 m N 67 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 Remove the screw that fastens the CPU heatsink plate then remove it Chapter 3 Removing the Second Fan Bracket 1 E eo dee ded AS See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the LCD Module on page 57 See Removing the RTC Battery on page 63 See Removing the Fan on page 63 See Removing the Thermal Module on page 64 Remove the three screws that fasten the second fan bracket then remove the bracket Removing the ODD Module 1 1 2 See Removing the Battery on page 52 Remove the screw that fastens the ODD bracket on the bottom Push the ODD module at the point the red arrow indicates hard Then remove the ODD module from the lower case NOTE If you need to replace the ODD module only you can remove the ODD module as the steps above Removing the ODD Module 2 1 n eS gt See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Keyboard on page 63 See Removing the Upper Case Assemly on page 65 See Removing the
73. the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check 75 Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer Q Numeric keypad External keyboard If any of thes
74. ventions The following conventions are used in this manual Screen messages Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer of
75. ving the Battery on page 52 2 See Removing the Middle Cover on page 56 3 See Removing the Launch Board on page 56 4 Remove the screw that fastens the LCD coaxial cable and disconnect the cable Then disconnect the LCD inverter cable 5 Remove the four screws holding the LCD hinge two on the right and two on the left Remove the four screws holding the LCD hinge two on the right and two on the left 6 7 Then you can remove the entire LCD module from the main unit 57 Chapter 3 Chapter 3 58 Disassembling the LCD Module Removing the LCD Bezel 1 ME LAE 6 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Launch Board on page 56 See Removing the LCD Module on page 57 Use plastic tweezers to remove the four screw pads and then remove the four screws that fasten the LCD bezel Removing the Inverter Board 15 LCD 1 Oo WE m P p T 59 See Removing the Battery on page 52 See Removing the Middle Cover on page 56 See Removing the Launch Board on page 56 See Removing the LCD Module on page 57 See Removing the LCD Bezel on page 59 To remove the inverter board first remove one screw from the inverter board Disconnect the LCD power cable then disconnect the inverter cable from the inverter board Chapter 3 NOTE Please arrange the LCD inverter cable well to the LCD panel as the
76. ween the display screen external monitor if connected and both the display screen and external monitor Turns the display screen backlight off to save power Press any key to return Touchpad toggle Turns the internal touchpad on and off Speaker toggle Turns the speakers on and off mutes the sound Volume up Increases the sound volume Decreases the sound volume Fn 5 EN Brightness up Increases the screen brightness Chapter 1 Brightness down Decreases the screen brightness Functions as the Home key Functions as the END key Types the Euro symbol The Euro symbol If your keyboard layout is set to United States International or United Kingdom or if you have a keyboard with a European layout you can type the Euro symbol on your keyboard NOTE for US keyboard users The keyboard layout is set when you first set up Windows For the Euro symbol to work the keyboard layout has to be set to United States international To verify the keyboard type 1 2 3 4 Click on Start Control Panel Double click on Regional and Language Options Click on the language tab and click on Details Verify that the keyboard layout used for En English United States is set to United States International If not select and click on ADD then select United States International and click on OK 5 Click on OK To type the Euro symbol 1 2 3 Locate the Euro symbol on your keyboard Ope
77. wer to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the Phlash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The Phlash utility has auto execution function 47 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools D LD Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat bladed screw driver Phillips screw driver Tweezers Plastic Flat bladed screw driver Hexed Screw Driver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components NOTE This chapter has been revised from previous model TravelMate 240 250 Please refer to the disassembling procedures instead of the images Some of the images below contain the parts used in TravelMate 240 250 but not in TravelMate 2000 2500 Chapter 3 48 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapt
78. which state or feature is enabled or disabled Lights up when the computer is on Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode 12 Chapter 1 Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys two Windows keys and twelve function keys Special keys Lock keys The keyboard has three lock keys which you can toggle on and off Caps Lock Num Lock Fn F 11 Scroll Lock Fn F 12 Chapter 1 When is on all alphabetic characters typed are in uppercase When is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad When is on the screen moves one line up or down when you press the up or down arrow keys respectively 2 does not work with some applications 13 Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on embedded Type numbers in a normal manner keypad Cursor control keys on embedded Hold Shift while using cursor control keys Hold Fn while using cursor control keypad
79. xed share the system memory 64MB 1 DMA channel 1 and 3 NS PC87392 27 28 Parallel Port Optional parallel port IO address 378 278 3BC in BIOS Setup Optional parallel port IRQ IRQ7 IRQ5 in BIOS Setup USB Port USB Compliancy Level 1 1 2 0 support USB20 O O 2 0 of USB port 5V 500 mA per slot location Rearsile 25905 505905 000 side Remarks s independent OHCI USB1 1 Host Controller and 1 EHCI USN2 0 Host Controller PCMCIA Port Keyboard Keyboard controller Mitsubishi LPC r controller M38857 Keyboard vendor amp model name Total number of keypads e 85 88 key Battery Vendor amp model name SIMPLO Battery Type Li ION Pack capacity 4000mAH wegen 8 Chapter 1 LCD Vendor amp model name AU B150XG01 N150X3 L05 LP150X08 A5 B150PG01 Screen Diagonal mm Screen Diagonal mm mm 384 15 0inches 381 0 inches 381 15 0 inches 281 0 inches 381 Active Area mm BE 1x228 1 1 228 1 BE 1x228 1 304 5x228 375 Display resolution pixels 1024x768 XGA 1024x768 XGA 1024x768 XGA 1400x1050 SXGA Pixel Pitch 0 297x0 297 0 297x0 297 0 297x0 297 Pixel Arrangement si Pixel Arrangement si R G B Vertical Stripe Vertical Stripe R GB Vertical Stripe Display Mode Normally White Normally White Transmissive mode Normally White Typical White Luminance cd m 180 5 point average 150 5 point average a
80. y IDE master Serial Number This field displays the serial number of this unit UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes Chapter 2 36 Main The Main screen displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters Information Advanced Security liem specific Help System Time 22 58 45 System Date 05 18 2004 Tab Shift Tab lt Enter gt selects field System Memory 640 KB show System Memory Size Extended Memory 190 MB Show Extened Memory Size VGA Memory 64 MB Video Memory Size Quiet Boot Enabled Power on display Auto LCD Auto Dim Enabled PXE Boot From LAN Enabled 12 Boot Menu Disabled NOTE The screen above is for reference only Actual values may differ 37 Chapter 2 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are displayed Format HH MM SS with 24 hour format hour minute second System Time System Date Sets the system date Format MM DD YYYY month day year System Date System Memory This field reports the memory size of the system Memory size is fixed to 640MB Extended Memory This field reports the memory size of the extended memory in the system Extended Memory size T

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