Aastra MBU 400TM User's Manual
Contents
1. 4 On the back of the MBU locate the wall mount holes and place these holes over the screw heads on the wall 5 Pull down and left to lock the unit into place 6 Proceed to Connecting the MBU 400 on page 14 to connect your MBU using the cables provided Wall Mounting Screw Ae Wall Mounting Holes Back of MBU Wall Mounting Screw 12 MBU 400 Installation Guide Installation Sur un mur Vous pouvez installer le MBU sur un mur si n cessaire Le MBU dispose de deux ouvertures d ja perc es au dos de son boitier en vue d un montage mural voir illustration ci dessous Pour installer le MBU sur un mur 1 A l aide des ouvertures au dos du boitier localiser et marquer au mur l emplacement qu auront les vis de montage Suivant le type de mur vous pourrez avoir besoin d utiliser les chevilles murales Les vis de montage et les chevilles murales sont fournies avec le MBU 2 Si n cessaire introduisez les chevilles murales dans le mur 3 Introduisez les vis soit dans les chevilles soit dans le mur si les chevilles ne sont pas n cessaires 4 Rep rez les ouvertures de montage mural au dos du MBU et placez les sur les t tes des vis au mur 5 Tirez le boitier vers le bas et vers la gauche pour le verrouiller cette position 6 Suivez la proc dure Connection du MBU 400 la page 14 pour connect2. CON messages Your voicemail service can be provided by your Service Provider or a local mail server If using a Service Provider for voicemail contact that provider for more information on how to use your voicemail service For more information see the MBU 400 User Guide 26 MBU 400 Installation Guide Call Log Allows you to access and view the Call Log which contains a list of all incoming outgoing and missed calls From the Call Log you can also perform the following Add a selected entry as a contact in the Contact List Remove an entry from the Call Log and place it in the Contact List Place a call from the entry over a landline Place a call from the entry over VoIP Edit the entry for placing a call Delete a single entry Delete all entries For more information see the MBU 400 User Guide Settings Allows you to customize your phone using the follow ing settings Audio Settings Telephony Settings VoIP Settings Internet Settings System Settings For more information see the MBU 400 User Guide Contacts Allows you to access and view your Contact List From the Contact List you can also perform the following Place a call over the landline Place a call over VoIP Add a contact Edit a contact Delete a contact Delete all contacts Set up a speeddial Set up a group For more information see the MBU 400 User Guide MBU 400 Installation Guide 27 Using the Volume Control The volume control is l
3. is in compliance with the essential requirements and other relevant provisions of Directive 1999 S EC Aastra Telecom Inc 155 Snow Blvd Concord Ontario C Canada L4K 4N9 0979 United States Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful inter ference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful inter ference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communica tions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equip ment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit
4. 64 kbps iLBC 20 ms e G 729 Maintenance administration and provisioning DECT interface Firmware updates via Over the air programming File transfer of a configuration file over TFTP or HTTP local Web interface or the handset user interface System Administrator PIN required Provisioning allowed via a configuration file Web interface or the handset user interface Debug and SIP trace report ability via Web interface The configuration file provisioning allows full access to all configuration parameters The local Web interface allows access to only a limited set of configuration settings The handset user interface enables access to some VoIP account settings access is controlled by a System Administrator PIN code MBU 400 Installation Guide 3 Aastra 420d Handset Features Display 128 x 128 pixels 65K color support backlight Graphical menu system Call and Telephony Features 12 numerical keys 5 navigation keys 2 function keys Auto answer when handset is lifted from the charger Key lock option Call forward all busy no answer Call timer Call transfer and call hold for internal calls Call waiting indication Caller ID with name from phone book Distinctive ringing Call log of incoming outgoing missed calls Call return from call log Customizable phone settings Intercom handset to handset through MBU Contact List up to 200 entries and up to 4 numbers per entry Voicemai
5. the telephone company b An applicable certification jacks Universal Service Order Codes USOC for the equipment is provided 1 e RJ11C in the packaging with each piece of approved terminal equipment c A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details d The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US T7HIP06B8015 The digits represented by are the REN without a decimal point e g 06 is a REN of 0 6 For earlier products the REN is separately shown on the label vili MBU 400 Installation Guide e If this equipment MBU 400 causes harm to the telephone network the telephone company will notify you in advance that temp
6. 400 Most of the prob lems you can easily solve yourself whereas others require that you contact your service provider To view the most recently updated troubleshooting information go to www aastratelecom com Issue Causes Solutions The handset display is black The handset does not charge The handset registration failed and the status indicator on the display is black The display reads Searching for Gateway 1 2 3 1 2 1 1 2 Handset is in power saving mode Batteries are drained Power is not turned on The charger is not powered Batteries are not inserted correctly Handset is out of range of the MBU Handset is out of range of the MBU MBU is not powered 1 2 3 1 2 1 1 2 Press any key Charge the batteries Check that the batteries are inserted with the plus and minus ends facing the correct way Press and hold the Red key Check that the power cord is connected properly to the charger and that power is turned on Check that the batteries are inserted with the plus and minus ends facing the correct way Move the handset closer to the MBU place it in the charger and reset the MBU Move the handset closer to the MBU Plug MBU into a power outlet If possible a continuous power outlet MBU 400 Installation Guide 29 Issue Causes Solutions The POWER indicator on the MBU is
7. address and status information from the Handset screen UP To view the IP address and status of the MBU i 1 After pairing the handset to the MBU press the UP button on the side of the handset to DOWN connect to the base 2 Scroll down to see the IP address and other status information about the MBU T System Status IP Address Nev MAC Address 00 08 7g 98 45 cf IP address 192 345 43 54 D Boot Status Failed Gateway Version Sw 01 08 Hw 1 Serial no 255 Handset ID 0280000002340 VoIP status VoIP register domain Registration SIP1 Registered SIP2 Not registered SIP3 Not registered SIP4 Not registered SIP5 Not registered SIP6 Not registered SIP7 Not registered SIP8 Not registered EMS status EMS server Registration Failed RTP packets Received No MBU 400 Installation Guide 21 Accessing the MBU 400 Web UI Accessing the MBU 400 Web UI You can access the MBU 400 Web User Interface using your browser and the IP address of the MBU 400 To access the MBU 400 Web UI 1 Open your web browser and enter the MBU s IP address in dotted decimal format into the address field and press Enter For example http 192 168 0 13 Note To find the IP address of your MBU 400 see Viewing the MBU 400 IP Address on page 21 Aastra Windows Internet Explorer JS 2 http 192 168 0 13 File Edit Ken Favorites Tools Help Enter IP Address The Lo
8. instructions du fabricant Shenzhen Bak Technology Co Ltd BAK06 AS02 101281I 3 7V 650mAh Li ion rechargeable battery pack CONSERVER CES INSTRUCTIONS MBU 400 Installation Guide iii Software License Agreement Aastra Telecom Inc hereinafter known as Seller grants to Customer a personal worldwide non transferable non sub licensable and non exclusive restricted use license to use Software in object form solely with the Equipment for which the Software was intended This Product may integrate programs licensed to Aastra by third party Suppliers for distribution under the terms of this agreement These programs are confidential and proprietary and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer In addition these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions Customer agrees to not reverse engineer decompile disassemble or display Software furnished in object code form Customer shall not modify copy reproduce distribute transcribe translate or reduce to electronic medium or machine re
9. safety of all persons regardless of age and health This device and its antenna must not be co located or operating in conjunc tion with any other antenna or transmitter This device has been shown to be capable of compliance for localized specific absorption rate SAR for uncontrolled environment general public exposure limits specific in ANSI IEEE C95 1 1992 and had been tested in accordance with the measurement procedures specified in IEEE 1528 2003 For body worn operation this handset has also been tested and meets the RF exposure limits of IC RSS 102 when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with IC RSS 102 RF exposure limits This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Le pr sent materiel est conforme aux specifications techniques applicables d Industrie Canada Hearing Aid Compatibility HAC VC This handset meets the IC CS 03 issue 9 Part V standard for Hearing Aid Compatibility MBU 400 Installation Guide xv Table of Contents Important Safety Instructions sssccccssscdsssedcceasicessadsocsstdvesecescasceessuavecssetst iii Importantes mesures de S curit sessscceccsssosoccceccessssoococccesessssossesee iii Software License Agreement essccscescecceccsccssesssecssseossossososssssssoseoseesee vV FCC ROMA AR rare aa vi Consumer
10. 00 574 1611 for technical assistance Aastra Telecom Inc 2008 41 001271 00 Rev 01
11. Fa AASTRA MBU 400 Installation Guide 41 001271 00 Rev 01 Aastra Telecom will not accept liability for any damages and or long distance charges which result from unauthorized and or unlawful use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documen tation is subject to change without notice AASTRA Telecom Copyright 2008 Aastra Telecom www aastratelecom com All Rights Reserved Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons includ ing the following 1 a Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE IN
12. M OPMAUTONM L Su unies ie un Vill Safety Information scanneren nine x Important Safety Information sii cinecisednasveosacensdseccesavcarvaavarsacoatiaevsnnets x Important Battery Information hassan X Sensitive Electronic Environment xi Product Disposal Information xi Battery Disposal Information xii Regulatory Information issssisssssssscssssssucsuissssssssssssesossssniossuosissssuossosisssss xiii EU ODO arannana a de ncianes X11 RES ES a ea cn es xiii Canada eene E E E E EE TEE XIV CONSPAMIAUIONS nn dlenserscress 1 About This GI ntissnntnsrdesssssrserenseseeemues 2 Documentation nt ne de ie ee 2 MBU 400 Features essence eee ments 3 MBU Features a a can be 3 Aastra 420d Handset Features nent 4 Requirements 5265 shed ec cncensccececceneess aoc0c sapcenczenc decccsnceccanoesonceesceqnanseaceetcasiees 5 What s in The MBU 400 Bx sicccscziccsscscccsisicacsscevsticessescevanscecciecivetoceicss 6 MBU 400 Hardware ssssssssssssessessccssccoccoccocecceccececceecsscesssesssssssssssssoso 7 Aastra 420d Handset Front View 7 Aastra 420d Handset Side View Wu u u u ccseveseeeeeerereesse renere enreee 8 Aastra 420d Handset Charger Front View 9 Aastra 420d Handset Charger Rear View 9 MBU Top NAN dar a it es 10 MBU Rear View aie ta cn amd 10 Installing the MBU 400 8 ernanesteneirenttertieessecndinnssse 11 Installing on D S a dense eh 11 Installing on a A ee 12 Installation sur un MUT oc mue 13 Connecting the
13. MBU 400 usssenunaecsmeenetonse 14 Installing and Registering the Handset cecccesessseeeeeeeeeeeeseees 16 MBU 400 Installation Guide xvii Optional MBU and Handset Tasks sense 19 Resetting the MBU cssescssschaosivashiscasdarcoasaedeatanesieusceuddecesaaseesbabtisawciasiase 19 Manually Registering De registering a Handset 19 Registering Additional Handsets with the MBU ccceeceeeeeeneees 20 Factory Defaulting the MBU sise 20 Viewing the MBU 400 IP Address and Status Information 21 Accessing the MBU 400 Web UT 22 Using the MBU 400 ae die 24 Handset IE SEN a ms em roma 24 Idle Mode Options a een 25 Handset Main MISES en nes 26 Using the Volume Control sssssttuninsteniinsdoisteendenen 28 Using the Speaker ssc csssccteskackcysecekivcaansdantesbsteaseedadecssasdermakese 28 Locking Unlocking the Keypad wccisseccossccccsacvessaceastanccnsaetacvecrnsacciesaers 28 Troubleshooting sires ace cacti dessein ne en een 29 DON ss SEE SKE SES SE SENSE SES DERES EREE SENSE SEES ETERN ES SEES ESPE SENE SEE SENE Index 1 xviii MBU 400 Installation Guide Congratulations And thank you for choosing Aastra Telecom s MBU 400 The MBU 400 consists of a Mobility Base Unit MBU and the Aastra Digital Enhanced Cordless Telephone DECT handset 420d that provide telephony service over the Internet and over the Public Service Telephone Network PSTN or landlines You can in
14. STRUCTIONS USE ONLY WITH Shenzhen Bak Technology Co Ltd BAK06 AS02 101281 3 7V 650mAh Li ion rechargeable battery pack SAVE THESE INSTRUCTIONS Importantes mesures de securite Certaines mesures de s curit doivent tre prises pendant l utilisation de mat rial t l phonique afin de r duire les risques d incendie de choc lectrique et de bles sures En voici quelquesunes 1 Ne pas utiliser l appareil pr s de l eau p ex pr s d une baignoire d un lavabo d un vier de cuisine d un bac laver dans un sous sol humide ou pr s d une piscine viter d utiliser le t l phone sauf s il s agit d un appareil sans fil pendant un orage lectrique Ceci peut pr senter un risque de choc lectrique caus par la foudre Ne pas utiliser l appareil t l phonique pour signaler une fuite de gaz s il est situ pr s de la fuite Utiliser seulement le cordon d alimentation et le type de piles indiqu s dans ce manuel Ne pas jeter les piles dans le feu elles peuvent exploser Se conformer aux r glements pertinents quant l limination des piles La socklet sortie sera install e pr s de l quipement et serafacilement accessible ATTENTION Il y a danger d explosion s il y a remplacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type ou d un type quivalent recommand par le constructeur Mettre au rebut les batteries usag es conform ment aux
15. adable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement All rights reserved Customer s use of this software shall be deemed to reflect Customer s agreement to abide by the terms and conditions contained herein Removal or modification of trademarks copyright notices logos etc or the use of Software on any Equipment other than that for which it is intended or any other material breach of this Agreement shall automatically terminate this license If this Agreement is terminated for breach Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information other pecuniary loss or consequential damages arising out of the use of or inability to use the software even if Seller has been advised of the possibility of such damages MBU 400 Installation Guide v FCC Information Contact your System Ad
16. ain the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area This equipment cannot be used on the telephone company provided coin service Connection to Party Line Service is subject to State Tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If such advance notice is not practicable the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe this is necessary vi MBU 400 Installation Guide The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice to enable you to make the necessary modifications in order to maintain uninter rupted service If the trouble is causing harm to the telephone network the telephone company may request you to disconnect the equipment from the network until the problem is resolved This equipment uses the following USOC jacks RJ11C It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by local strikes of lightening and other
17. andset Charger ge NS SS AC 110 220V 420d Handset Charger Power Adapter 16 MBU 400 Installation Guide Place the handset in the charger and charge the battery We recommend that you charge the battery fully before first use This takes approximately 10 hours When you place the handset in the charger the handset automatically registers with the MBU provided you have just reset the MBU Place the handset near the MBU during the registration process Note After registration of the first handset there is a 5 minute period during which you can register any additional hand sets If you want to register additional handsets after the 5 minute period has expired press the Reset button once do not hold down on the rear of the MBU to start a new 5 minute registration period MBU 400 Installation Guide 17 Optional MBU and Handset Tasks This section provides optional tasks you can perform if required on the MBU and Aastra 420d Handset s Resetting the MBU In order for the handsets to register with the MBU you must press the Reset button on the rear of the MBU Each time you reset the MBU the handsets must re register Make sure the handset s are within range of the MBU for the handset to register properly Note When you reset the MBU the MBU waits until active calls have been completed on the handsets before starting the reset process If a registered handset is off during an MBU res
18. arm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer k This equipment is hearing aid compatible NOTICE According to telephone company reports AC electrical surges typically resulting from lightning strikes are very destructive to telephone equipment connected to AC power sources To minimize damage from these types of surges a surge arrestor 1s recommended Applicable for Coin or Pay Phone Only To comply with state tariffs the telephone company must be given notification prior to connection for customer owned coin or credit card phone In some states the state public utility commission public service commission or corporation commission must give prior approval of connection MBU 400 Installation Guide ix Safety Information Important Safety Information Charge the battery or handset only in combination with 420d Charger and the SALOM SSW 1444 adapter that comes with the product Plug the SALOM SSW 1444 AC DC adaptor in a wall outlet socket near the equip ment for easy access removal of the AC DC adaptor Ne charger la batterie ou le combin qu avec le chargeur 420d et n utiliser que le transformateur SALOM SSW 1444fourni avec le produit Brancher le transformateur lectrique SALOM SSW 1444sur une prise lectrique proche de l quipement pour faciliter son branchement et son d branchement Important Battery Information This pr
19. boot 3 To logout close the browser window Mobility Base Unit Not in use Not in use Not in use Not in use Not in use Not in use Not in use Not in use For more information about using the options in the MBU 400 Web UI see the MBU 400 User Guide or your System Administrator MBU 400 Installation Guide 23 Using the MBU 400 This section briefly describes how to use your MBU 400 For more detailed information about using the features on your MBU 400 and to customize your Aastra 420d handset see your MBU 400 User Guide For information about configuring and upgrading your MBU 400 see your MBU 400 Administrator Guide Handset Idle Screen After successful registration of the handset to the MBU the idle screen displays The following illustration describes the icons that appear on the idle screen Handset Name Connection Status Indicator Battery Status vr mM and charging indicator Handset 1 A STRA 01 SE 08 05 08 Time and Date A Call Log Options for redialing calls viewing active calls landline calls and for setting OK Key Indicator DND and call waiting indicates the OK key can be used for incoming outgoing and missed calls activated with softkey The following map key shows the various states for the connection status indicator T Black Black Indicates out of range of the MBU White Black Indicates within range of the MBU but not ready for SIP calls Ir Whit
20. dapter to the MBU and plug in the other end to an active power outlet preferably a continuous power outlet without a switch to interrupt its power MBU k fl The POWER LED on the MBU lights up steady and the I NET LED flashes as the MBU proceeds to power up When the power cycle is complete the I NET LED goes out the POWER LED lights up steady and then the I NET LED lights up steady indicating the MBU has obtained an IP address and is ready to be configured APS I PYA Note I Net LED N Power LED The Call LED lights up steady during incoming or outgoing VoIP and landline calls MBU 400 Installation Guide 15 Installing and Registering the Handset 1 2 On the back of the phone insert your thumbnail into the slot at the bottom of the phone and pull up Insert the Lithium ion battery face up into the handset making sure that the contacts on the battery connect to the contacts in the body of the phone as shown in the illustration and then replace the battery cover to the back of the phone Contacts of Connect the Handset Charger Base Power Adapter to the 420d Handset Charger and plug in the other end to an active power outlet preferably a continuous outlet without a switch to interrupt its power 420d H
21. different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Privacy of communications may not be ensured when using this phone MBU 400 Installation Guide xiii Exposure to Radio Frequency RF Signals This wireless phone is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission FCC of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on the safety standards previously set by both U S and international standards bodies These standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health This device and its antenna must not be co located or operating in conjunction with any other antenna or transmitter This product has been shown to be capable of compliance for localized specific absorption rate SAR for uncontrolled environment general population exposure limits specified in ANSI TEEE Std C95 1 1992 and had been tested in accordance with the measurement procedures specified in FCC OET Bulleti
22. e White Indicates within range of the MBU and ready for SIP calls on primary line 24 MBU 400 Installation Guide Idle Mode Options When in idle mode an Options softkey displays in the lower right corner of the screen Pressing the Options softkey displays the following options Idle Mode Options Redial Allows you to redial the last num ber dialed Active Calls Displays the active calls for all handsets registered to the same MBU Landline Allows you to place a call using the landline DND Allows you to enable disable Do Not Disturb on your phone Call Waiting Allows you to enable disable Call Waiting on your phone For more information about using the options softkey in idle mode see your MBU 400 User Guide MBU 400 Installation Guide 25 Handset Main Menu To display the Main Menu on the handset press the OK button in the center of the navigation keys as shown below Main Menu Button also OK button Navigation Keys The Main Menu displays The following illustration describes the icons on the Main Menu screen Main Menu Settings Intercom Call Log Contacts Messages voicemail The Handset Main Menu has 5 options you can select to customize and operate the phone Intercom Allows you use the Intercom to communicate between two handsets registered to the same MBU For more information see the MBU 400 User Guide lt gt Messages Allows you to access and play your voicemail
23. electrical surges This product is manufactured for Aastra Telecom Inc Copyright 2008 All rights reserved Any copying or reproduction of the product or its as sociated user manual is strictly prohibited The content of this document is subject to change without prior notice US Service Center Aastra Telecom US Service Center 900 Technology Park Drive Billerica MA 01821 USA Phone 978 262 3200 For Industry Canada This product meets the applicable Industry Canada technical specifications Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified con nector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power
24. er votre MBU en utilisant les c bles fournis Le mur vis de fixation age L arri re de la MBU Le mur des trous de montage Le mur vis de fixation MBU 400 Installation Guide 13 Connecting the MBU 400 1 To prepare the MBU for Internet telephony connect the Ethernet cable from the LAN port on the MBU to the LAN port on your broadband modem or router am n l S A TF iL om iqi Reset DC9 20V LAN Line Connect the Ethernet cable from the LAN port on the MBU to the Ethernet connection on your network as shown below MBU es ka CA Reset DC9 20V LAN Line LAN Network Connection e 2 To prepare the MBU for analog telephone line calls connect the telephone cord from the LINE port on the MBU to the telephone wall outlet MBU ol m o oal LiDE Reset DC9 20V LAN Line Telephone Wall Outlet g 14 MBU 400 Installation Guide Connect the MBU power a
25. et it reconnects when turned on as long as the MBU was not factory defaulted To reset the MBU Press and release the Reset button once do not hold down on the rear of the MBU The POWER LED lights up steady and the I NET LED flashes When the reset is complete the I NET LED lights up steady indicat ing the MBU is ready to use Note Check to be sure all handsets registered or reconnected properly with the MBU after the reset is complete Manually Registering De registering a Handset If required you can manually register and deregister a handset Make sure your handset is within range of the MBU before registering deregistering your handset To register deregister the handset In Idle mode press OK to display the Main Menu Press Settings Select System Settings and press OK Select Handset Settings and press OK To deregister the handset select Deregister handset and press Yes at the prompt The handset prompts to be placed in its charger cradle so that auto registration can occur A ED MBU 400 Installation Guide 19 6 To manually register the handset select Settings gt System Settings gt Handset Settings gt Register handset and press Yes at the prompt The handset begins the registration process immediately Note If multiple handsets are registered with the MBU you can also select a specific handset by selecting Handsets in the Handset Settings menu choosing the required handset and pressing
26. etwork and IP connections required Power outlets for the MBU and the handset charger optional Telephone wall outlet used for landline telephony MBU 400 Installation Guide 5 What s in the MBU 400 Box What s in the MBU 400 Box The following parts are contained in your product packaging Verify that you have all of the items referenced below If you are missing parts please contact your System Administrator Note In addition to the parts below the MBU 400 includes a wall mounting template wall mounting screws and wall anchors TT an 1 X t im R HEE J t a S 420d Charger Base Lithium Ion Battery e2 420d Swivel Belt Clip LE Fin 420d Swivel Belt 420d Charger Base Clip Attachment AC 110 220V Power Adapter 420d Fixed Belt Clip and Insert Tool MBU Power Adpater Mobility Base Unit MBU Ethernet Cable RJ 11Telephone Cable Installation Guide 6 MBU 400 Installation Guide MBU 400 Hardware The MBU 400 consists of an MBU and the Aastra 420d Handset The following illustrations describe the ports indicators and keys on the MBU 400 hardware Aastra 420d Handset Front View EARPIECE COLOR DISPLAY OK KEY used to enter the main menu and select and confirm options p SOFTKEYS m ad for various GREEN KEY used to make calls on functions primary line or answer calls RED KEY used to hang up
27. formateur SALOM SSW 1444fourni avec le produit x MBU 400 Installation Guide Sensitive Electronic Environment Any radio based equipment can potentially cause interference with other equipment and can be interfered from other equipment This also applies for DECT equipment However due to the very low transmission power level the chances for interference are very small Research proves that operational DECT phones normally don t influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e g sensitive laboratory equipment When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear You are advised not to place the DECT phone on or close less than 10cm to this kind of equipment even in standby mode Please also use the other documentation supplied with the various parts of your telephone system Product Disposal Information For countries in the European Union The symbol depicted here has been affixed to your product in order to inform you that electrical and electronic products should not be disposed of as municipal waste Electrical and electronic products including the cables plugs and acces sories should be disposed of separately in order to allow proper treatment recovery and recycling These products should be taken to a designated fa cility where the best available treatment recovery and recycling techniques are ava
28. forwarding The default SIP port is 5060 and the default RTP port is 5004 Ensure that your router always assigns the same IP address to your phone when using port forwarding For more information check your router s manual Check your router s user manual to see how to update the firmware a Reduce the amount of traffic on your broadband connection b Sign up for a Quality of Service agreement with your broadband provider c Order a connection with higher speed from your broadband provider Contact your Internet Telephony Service Provider regarding ensured voice prioritization across the network Issue Causes Solutions I cannot make Internet calls but it worked yesterday How do I determine the software version of my Handset 1 2 3 4 1 The MBU is not logged in at the Internet Telephony Service Provider The router is turned off The SIP server is down The Internet connection is down I need to know the software version currently installed on my MBU 400 1 2 3 4 1 Check that all cables are connected properly and check that power is turned on and then reset the MBU Turn on the router Contact your Internet Telephony Service Provider Contact your broadband provider a Press the UP button on the side of the handset to connect to the base b Scroll down to see the Version SW xx xx field For more information abou
29. ges and enabling handset registration 10 MBU 400 Installation Guide Installing the MBU 400 This section provides procedures for installing your MBU and Aastra 420d Handset Before beginning the installation process review the installation require ments as described in the section Requirements on page 5 Installing on a Desktop You can install the MBU on any flat desktop using the MBU stand included with your unit To install the MBU 400 on a desktop 1 Place the MBU stand on a flat surface Hold the top of the MBU 400 with the back panel facing left 3 Slide the bottom of the MBU 400 into the stand and push to make sure it is secure 4 Proceed to Connecting the MBU 400 on page 14 to connect your MBU 400 using the cables provided Top of MBU MBU Back Panel MBU Stand MBU 400 Installation Guide 11 Installing on a Wall You can install the MBU on a wall if required The MBU has two pre drilled wall mounting holes on the back of the unit see illustration below To install the MBU on a wall 1 Using the wall mount drilling template locate and mark the position for the mounting screws on the wall Depending on the wall type you may need to use the wall anchors Both the wall mounting screws and wall anchors are included with your MBU 2 Ifrequired insert the wall anchors into the wall 3 Insert the screws either into the wall anchors or into the wall if no wall anchors were required
30. gin window displays Connect to 192 168 0 13 The server 192 168 0 13 at requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection User name f v Password C Remember my password 2 Enter your username and password and click OK Note For a user the default user name is admin and the password is 122222 22 MBU 400 Installation Guide b b b The MBU 400 Welcome screen displays Home VolP Account 1 VolP Account 2 VolP Account 3 VolP Account 4 VolP Account 5 VolP Account 6 VolP Account 7 VolP Account 8 Management Settings NAT RTP Settings IP Settings Pincode Settings PSTN Settings Telephony Settings Time Settings Debug SIP Trace Settings Welcome Please select a configuration page in the index pane on left System Information Phone Type DECT SIP Phone MAC Address 000878074808 IP Address 192 168 0 13 Firmware Version Aastra ip8014 DECT SIP 99 95 19 Aug 08 20 17 Firmware URL http update dualphoneonline com Updates Alex sip8014 SIP Identity Status Identity 1 Status Identity 2 Status Identity 3 Status Identity 4 Status Identity 5 Status Identity 6 Status Identity 7 Status Identity 8 Status E E If you have changed any settings you need to reboot Press button to re
31. ilable Separate disposal has significant advantages valuable materi als can be re used and it prevents the dispersion of unwanted substances into the municipal waste stream This contributes to the protection of human health and the environment Please be informed that a fine may be imposed for illegal disposal of electrical and electronic products via the general municipal waste stream In order to facilitate separate disposal and environmentally sound recycling arrangements have been made for local collection and recycling In case your electrical and electronic products need to be disposed of please refer to your supplier or the contractual agreements that your company has made upon acquisition of these products MBU 400 Installation Guide xi For countries outside the European Union Disposal of electrical and electronic products in countries outside the European Union should be done in line with the local regulations If no arrangement has been made with Aastra or your supplier please contact the local authorities for further information Battery Disposal Information Defect or exhausted batteries should never be disposed of as municipal waste Return old batteries to the battery supplier a licensed battery dealer or a designated collection facility Do not incinerate batteries xii MBU 400 Installation Guide Regulatory Information Europe Declaration of Conformity Hereby Aastra Telecom declares that this MBU 400
32. l message support Speed dial support Three way conferencing 2 handsets Call hang up upon return to charging cradle On hook dialing pre dial numbers before pressing off hook button Audio Features Mute disable microphone Receiver volume control Ring tone melodies Ringer volume control Key sounds click DTMF and special tones Low battery and out of range audible warnings Speakerphone Headset jack 2 5 mm Other Handset Features Separate charging station for handset Hearing aid compatible Multi language support Danish German English Spanish French Italian Dutch Portuguese Finnish Li Ion battery pack Automatic or fixed registration of handset to MBU Status indicators in idle mode signal battery level date and time Message waiting indicator missed calls voicemail Vibrator mode on handset 4 MBU 400 Installation Guide Requirements Before installing the MBU 400 on your network the following may be required depending on your network connection Broadband Internet connection cable DSL or equivalent Internet Telephony Service Provider subscription to make voice calls over your Internet connection e Analog telephone line subscription to make ordinary phone calls and emergency calls over the LINE port on the MBU optional In addition before you start the installation process the following may be required optional Wired Ethernet router or broadband modem for n
33. ministrator or Technical Support for any questions regarding your MBU 400 Have your serial number and MAC address ready when contacting support You can locate the serial number and MAC address on the bottom of the MBU For inquiries concerning telephony services contact your Internet Telephony Service Provider For inquiries concerning your broadband connection contact your Internet Service Provider ISP and for inquiries concerning on screen information services contact your information services provider For the EU The telephone s conformity with EU directives is confirmed by the CE symbol We hereby declare that the MBU and or the Aastra 420d Handset are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC For the US This equipment complies with Part 15 of the FCC rules and Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA Located on the equipment is a label that contains among other information the FCC registration number and the ringer equivalence number REN If requested this information must be provided to the telephone company The REN is used to determine the number of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To ascert
34. n 65 Supplement C 2001 and IEEE 1528 2003 CAUTION To maintain the compliance with the FCC s RF exposure guideline place the base unit at least 20 cm from nearby persons For body worn operation this handset has also been tested and meets the FCC RF exposure guideline when used with the Aastra belt clip supplied for this product Use of other accessories may not ensure com pliance with FCC RF exposure guidelines Hearing Aid Compatibility HAC VC This handset meets the FCC standard for Hearing Aid Compatibility Canada Interference Information Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this equipment xiv MBU 400 Installation Guide Exposure to Radio Frequency RF Signals This wireless phone is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limit for exposure to radio fre quency RF energy set by the Ministry of Health Canada Safety Code 6 These limits are part of comprehensive guidelines and established permitted levels of RF energy for the general population These guidelines are based on the safety standards previously set by international standard bodies These standards include a substantial safety margin designed to assure the
35. not lit The I NET indicator on the MBU is not lit There is no audio when I make Internet calls I cannot make landline calls 1 1 2 3 1 1 2 MBU is not powered The Ethernet cable is not connected The router or modem is not powered The MBU cannot retrieve an IP address The router blocks audio The landline cable is not connected The landline is out of order 30 MBU 400 Installation Guide 1 1 2 3 1 1 2 Check that the MBU power cord is connected properly and that the adapter is plugged into a power outlet If possible a continuous power outlet Check that the Ethernet cable between the WAN port on the MBU and the LAN port on your modem or router is connected properly Turn on the power to the modem or router In Internet settings check that the IP mode corresponds to the IP mode of your Internet connection Use port forwarding Check your router s user manual to see how to configure port forwarding Check that the landline cable between the Line port on the MBU and the telephone wall outlet is connected properly Contact your landline provider Issue Causes Solutions I cannot receive 1 landline calls I cannot make 1 Internet calls the VoIP indicator on the MBU is not lit and the right status indicator in the upper left cor ner of the display is black 2 3 The country setting is wr
36. ocated on the left side of the phone You can increase or decrease the volume while on an active call as required To adjust the volume on the phone UP 1 Press the key to increase the volume as required 2 Press the key to decrease the volume as required DOWN Using the Speakerphone The speakerphone control is located on the left side of the phone beneath the volume control You can use the speakerphone key before or during an active call to turn the speakerphone on and off To turn the speakerphone on and off 1 Press the speakerphone key to turn the speakerphone on 2 Press the speakerphone key again to turn the speakerphone off Locking Unlocking the Keypad You can lock and unlock the keypad on the phone when required When locked it prevents unauthorized users from using your phone and prevents you from accidently hitting the keypad if you are carrying the phone around To lock the keypad 1 In Idle Mode press the key 2 Press the Lock softkey To unlock the keypad 1 To unlock the keypad press the key 2 Press the Unlock softkey Note The keypad unlocks automatically when you answer an incoming call or if you make an emergency call For more information about emergency calls see the MBU 400 User Guide 28 MBU 400 Installation Guide Troubleshooting The following is a list of solutions to the most common issues that you may experience when you install and use the MBU
37. oduct uses rechargeable Lithium ion batteries 3 7V 650mAh Only use batteries that come with the handset or dedicated spare batteries marked with Battery Pack 3 7V 650mAh Li ion Do not use any other type since this may present a risk of leakage fire explosion or other hazardous situa tion For battery replacement or removal please remove the battery cover of the handset Never disassemble customize or short circuit batteries Do not place battery in fire or heat the battery Charge the battery or handset only in combination with 420d Charger and the SALOM SSW 1444 adapter that comes with the product ATTENTION Risque d explosion si la batterie est remplac e par un l ment inad quat Jeter les batteries usag es conform ment aux instructions Ce produit utilise des batteries rechargeables Lithium ion BAK06 AS02 101281 3 7V 650mAh de Shenzhen Bak Technology Co Ltd N utiliser que les batteries livr es avec le combin ou utiliser les batteries suppl mentaires d di es marqu es Battery Pack 3 7V 650mAh Li ion Ne pas en utiliser d un autre type car cela pr senterait un risque de fuite de feu d explosion ou d autre situation dangereuse Pour remplacer ou retirer la batterie veuillez enlever le couvercle du combin Nejamais ouvrir modi fier ou court circuiter la batterie Ne pasbriler ni chauffer la batterie Ne charger la batterie ou le combin qu avec le chargeur 420d et n utiliser que le trans
38. om e MBU 400 Installation Guide Contains installation and set up instruc tions general features and functions of the MBU and Handset This Installation Guide is included in the box with your MBU 400 e MBU 400 User Guide Describes the most commonly used features and functions for an end user Provides brief configuration information MBU 400 Administrator Guide Contains advanced Administrator information and procedures for setting up and using the MBU and Aastra 420d Handset It also includes advanced configuration information This Administrator Guide is intended for the System Administrator only 2 MBU 400 Installation Guide MBU 400 Features The MBU 400 provides the following features MBU Features Call and Telephony Features VoIP calling based on SIP 2 0 RFC3261 optional Landline calling over Public Service Telephone Network PSTN e Up to 8 paired handsets one line per handset MBU supports up to 3 SIP calls and 1 PSTN call simultaneously VoIP DTMF digit support inband SIP Info RFC2833 Voicemail support indicators for receiving and handling of voicemail and call to voicemail server Other MBU Features e System Administrator Web Interface Support in English only SIP accounts configured via WebUI TFTP or from the hand set Quality of Service e Type of Service ToS CODECs Pulse Code Modulation A law PCMA G 711 64 kbps Pulse Code Modulation u law PCMU G 711
39. ong The configuration of the phone is not complete The MBU has not been reset after you saved the configuration The router uses port forwarding 1 1 2 3 Check that you have chosen the country that you are in Open the System settings menu choose Country selection and then choose the country that you are in Check that you have configured your phone properly Go to www aastratelecom com and then click Configuration For more information contact your Internet Telephony Service Provider or your System Administrator Reset the MBU and allow the MBU 2 minutes to log in at your Internet Telephony Service Provider Check that you have configured your router so that it always assigns the same IP address to your phone s MAC address when using port forwarding Otherwise incoming traffic is probably not forwarded to your phone For more information check your router s manual MBU 400 Installation Guide 31 Issue Causes Solutions When I make Internet calls the sound quality is poor 4 5 1 2 The router blocks Internet telephony The router firmware needs updating There is too much simultaneous data traffic on your broadband connection Your Internet Telephony Service Provider s Quality of Service is based on a best efforts rather than a guaranteed voice priority method 32 MBU 400 Installation Guide 4 5 1 2 a Use port
40. or leave a menu and to turn the handset on or off NAVIGATIONAL KEYS used to navigate through menus and services KEYPAD used to enter numbers STAR KEY and letters used in the name editor to capitalize letters type num bers or enter a star symbol MBU 400 Installation Guide 7 Aastra 420d Handset Side View REAR SPEAKER GRILL on the back of the phone N VOLUME UP eye VOLUME DOWN KEY SPEAKERPHONE a activation and deactivation key HEADSET JACK CONNECTOR 2 5mm 8 MBU 400 Installation Guide Aastra 420d Handset Charger Front View HANDSET CHARGER Aastra 420d Handset Charger Rear View POWER SUPPLY CONNECTOR ON HANDSET CHARGER MBU 400 Installation Guide 9 MBU Top View CALL INDICATOR Call indicator flashes during firmware update Constant light indicates landline or Internet call in progress vor z VOIP INDICATOR Indicates that the MBU is INET connected to the Internet Telephony Service Provider APSTRA _ I NET INDICATOR l net indicator flashes during boot It indicates that the MBU has received an IP address POWER INDICATOR L Illuminates when power is on MBU Rear View TELEPHONE LINE CONNECTION PORT POWER CONNECTION PSTN RESET BUTTON LAN CONNECTION PORT for activating configuration for Ethernet cable chan
41. orary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary f The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service g Should you experience trouble with this equipment please contact Aastra Telecom US Service Centre 900 Technology Part Drive Billerica MA 01821 USA Phone 978 262 3200 for repair or warranty information If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved h Please follow instructions for repairing if any e g battery replacement section otherwise do not alternate or repair any parts of device except specified i Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information j NOTICE If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this 1 9GHz DECT Product for VoIP and PSTN does not disable your al
42. stall the MBU on a desktop or on a wall while the 420d handset sits in its charging cradle on a desktop You can register up to 8 handsets with the MBU The MBU supports up to 3 SIP calls and 1 PSTN call simultaneously You can setup your MBU 400 in your business or home environment to act as a small hub with group calling voicemail individual SIP accounts or SIP lines shared across a group Once installed the handset s can handle all calls for every line IP calls and PSTN calls Your System Administrator can configure your phone via a file transfer of a configuration file over TFTP or HTTP a local web interface or the handset user interface The MBU can be connected to the Internet service provider required via an Ethernet cable connected to the LAN port and or the PSTN via a regular telephone cable connected to the LINE or landline port The LINE connection also allows for emergency calling and provides the handling of call overflow on the MBU MBU 400 Installation Guide 1 About This Guide This Installation Guide provides the information required to install and quickly configure the MBU 400 on your business or home network It includes a description of the features and functions of the MBU and the Aastra 420d Handset We recommend reviewing the material in this guide before installing the system on your network Documentation The following documentation can be found on the Aastra Telecom website at www aastratelecom c
43. t viewing the MBU 400 software version see Viewing the MBU 400 IP Address and Status Information on page 21 MBU 400 Installation Guide 33 Index Symbols 410d Handset main menu 26 420d Handset 7 features 4 idle mode 25 idle screen 24 installing 16 registering 16 registering de registering 19 420d Handset Charger 9 A About This Guide 2 adding handsets 20 D Documentation 2 F factory defaulting 20 I idle mode handset 25 idle screen handset 24 Introduction 1 IP address finding 21 K keypad locking and unlocking 28 M main menu handset 26 MBU 400 about the hardware 7 connecting 14 features 3 hardware included 6 installing on a desktop 11 installing on a wall 12 IP address for 21 registering additional handsets 20 requirements 5 set factory defaults 20 status display 21 using 24 MBU gateway 10 Mesures de S curit 111 R Regulatory Information Xii resetting the MBU 19 S Safety Information X Battery Disposal Informa tion xi Product Disposal Information x Safety Instructions 111 Software License Agreement V speakerphone 28 status of MBU finding 21 MBU 400 Installation Guide Index 1 T troubleshooting 29 V volume control 28 W Web UI accessing 22 Index 2 MBU 400 Installation Guide If you ve read this owner s manual and consulted the Troubleshooting section and still have problems please visit our Web site at www aastratelecom com or call 1 8
44. the Register or Deregister softkey Registering Additional Handsets with the MBU You can register additional handsets up to 8 handsets with your MBU Make sure your handsets are within range of the MBU before registering them To register additional handsets 1 Press and release the Reset button once do not hold down on the rear of the MBU 2 Manually De register the handset being added to initiate the auto registration process 3 Place the handset in the charger When the new handsets have successfully registered the status indicator in the upper left corner of the screen turns white Factory Defaulting the MBU If required you can set the MBU back to its factory default settings To factory default the MBU 1 Press and HOLD the Reset button on the rear of the MBU for approximately 12 seconds until all the LEDs Power I Net VOIP and Call on the MBU light up at the same time 2 Release the Reset button The LEDs go off as the MBU proceeds to factory default When the factory default is complete the Power LED lights up steady and all other LEDs are off Note Factory defaulting the MBU automatically de registers all associated handsets You must manually re register the handset s with the MBU using the procedure in the section Manually Registering De registering the Handset on page 19 20 MBU 400 Installation Guide Viewing the MBU 400 IP Address and Status Information You can view the MBU 400 IP
45. utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas MBU 400 Installation Guide vii CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface The termina tion on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five Le pr sent materiel est conforme aux specifications techniques applicables d Industrie Canada L indice d quivalence de la sonnerie IES sert indiquer le nombre maximal de terminaux qui peuvent tre raccord s a une interface t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs a la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 Consumer Information a This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US T7HIPO6B8015 If requested this number must be provided to
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