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3Com PalmPilot Professional Handbook Owner's Manual

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1. 3 To enter aBCC for your message tap anywhere in the BCC field to move the cursor to that field Use the stylus to write Graffiti character strokes or the on screen keyboard to enter the subject If the subject exceeds the capacity of the screen display tap the word BCC to display the expanded N otes like screen for this field From the BCC screen tap the Done button to return to the New M essage screen Adding a signature to your message Adding a signature to your message is a two part process first you must create the text string to be used as your signature then you must select the signature option from the M essage Detail dialog To create a signature 1 Tap the Menu button The menu for M ail appears at the top of the screen 2 From the Options menu tap the Preferences menu command The Preferences dialog appears as shown in the following diagram Preferences YY Confirm deleted message Signature text Add signature text here page 16 PalmPilot Professional Handbook 3 To enter text to be used as your signature tap anywhere in the Signature Text field to move the cursor to that field Use the stylus to write Graffiti character strokes or the on screen keyboard to enter the subject You can enter up to six lines of text for this field Tap the OK button to confirm your selection and return to the previous screen To add a signature to your message 1 2 From the New Messa
2. Note M essages that have been purged cannot be restored Chapter 1 Mail page 37 Chapter 2 PalmPilot TCP IP Software Your PalmPilot 2 0 operating system comes with TCP IP software that enables you to connect with Internet Service Providers ISPs or dial in remote access servers Because the TCP IP software is a feature of the operating system you configure all parameters relating to it from the Preferences application To use PalmPilot TCP IP you must configure the M odem Preferences and the Network Preferences settings When this is complete you can establish a PPP Point to Point Protocol or SLIP Serial Line Internet Protocol connection with your ISP or dial in server either by using menu commands from the Network Preferences screen or by using a third party application PalmPilot TCP IP provides the ability to connect to your ISP or dial in server however it does not come with any applications to view the transmitted data Third party applications that take advantage of TCP IP are documented on the PalmPilot website http www palmpilot com Check this site for details Configuring Network Preferences Settings Before you can use PalmPilot TCP IP you must configure the M odem Preferences and the Network Preferences settings M odem Preferences settings enable your PalmPilot connected organizer to use an external modem such as the PalmPilot M odem to communicate with remote devices such as your desktop if yo
3. Except as provided below this License Agreement does not grant you any rights to patents copyrights trade secrets trademarks or any other rights in respect to the Software The Software is licensed to be used on any personal computer and or any PalmPilot product provided that the Software is used only in connection with PalmPilot products With respect to the PalmPilot Desktop Software you may reproduce and provide one 1 copy of such Software for each personal computer or PalmPilot product on which such Software is used as permitted hereunder With respect to the PalmPilot Device Software you may use such Software only on one 1 PalmPilot product Otherwise the Software and supporting documentation may be copied only as essential for backup or archive purposes in support of your use of the Software as permitted hereunder You must reproduce and include all copyright notices and any other proprietary rights notices appearing on the Software on any copies that you make NO ASSIGNMENT NO REVERSE ENGINEERING You may transfer the Software and this License Agreement to another party if the other party agrees in writing to accept the terms and conditions of this License Agreement If you transfer the Software you must at the same time either transfer all copies of the Software as well as the supporting documentation to the same party or destroy any such materials not transferred Except as set forth above you may not transfer or assign
4. Filter options HotSync Options HotSync Options Settings for w Local HotSyfic Settings for w Local HotSync GI Send only all Send only GRY All messages willbe synch amp Retrieve All High Priority ronized between PalmPilot j3 w Ignore Messages Containing and the remote email system Truncation rules still apply Ignoring or Receiving Messages The first step in establishing a specialized filter is to determine whether you want to ignore or retrieve certain messages In general you control the amount of mail you receive during synchronization by selecting either to ignore or retrieve messages that match the information you specify Chapter 1 Mail page 27 To define whether to ignore or receive messages 1 Inthe HotSync Options dialog tap the Ignore M essages Containing text A pick list appears as shown in the following diagram Tap here HotSync Options HotSync Options Settings for w Local HotSync an send only MEN Settings for w Local HotSync An _ Send only GR Retrieve All High Priority Ignore Messages Containing Select fitering option 2 Tap to select a filtering option The following settings are available Ignore Messages Containing When you select this setting you are telling your PalmPilot to exclude only the messages that meet the defined criteria and download all other messages during synchronization In general this filter allows more mail to be downloaded dur
5. so that it s checked Tap here to one Setup Gi disable call Phone 76771506 ce wand Ne oairte 2 f cade here DO Use calling card _ page 42 PalmPilot Professional Handbook Note Tap the Disable Call Waiting box again so that it s empty to allow or to enable Call Waiting 2 Tap atthe beginning of the Disable Call Waiting field to insert the cursor then use the stylus to write Graffiti character strokes or the on screen keyboard to enter the code to disable Call Waiting Note Each telephone company has assigned a code to disable Call Waiting Contact your local telephone company for the code that is appropriate for you 3 When you are finished tap OK to confirm your selection and return to the Network Preferences screen Using a Calling Card The Use Calling Card field enables you to use your calling card when dialing your ISP or Intranet server Keep in mind that there is usually a delay befor you enter your calling card number When you define your calling card number you need to add commas at the beginning to compensate for this delay Each comma delays transmission of your calling card number for two seconds it s a good idea to add either three or four commas To use a calling card 1 Tap the Use Calling Card checkbox so that it s checked Phone Setup i Phone 76771506 Tap here to use amp Dial prefix mi a calling card amp Disable call waiting 1170 Use calling card Enter
6. Detailed Information to a Service Template cece 42 Contents page iii Defining Primary and Secondary DNS wu eeeceesessststeseetesesesteteteeeeetenens IPAACAReSS nus GA lenti arth sits Suan Idle Timeout Creating a Login Script Network Preferences M enu Commands Deleting a Service Template cc cescneseeseceseetstseseeteseatsneteeseseneneatans TCP IP Troubleshoot gainien ananin Chapter 3 Reference ssssssssssssssnnsnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnonnnnnnnnnnnnnnn teenies Technical Sup porteacnvcccvivetthlstaediunna iene ayant eevee Appendix A Non ASCII Characters for Login Scripts 3Com End User Software License Agreement Limited Warranty inito an aan eae Lotus Software License AQre Ment cceccceceeseseteeeeteetatstetesseseneneatans page iv PalmPilot Professional Handbook Chapter 1 Mail Congratulations on your purchase of the PalmPilot Professional connected organizer This handbook describes how to use the additional applications that come with the PalmPilot Professional organizer package M ail and PalmPilot TCP IP For information on how to use other PalmPilot companion applications and HotSync software refer to the PalmPilot Handbook About Mail The M ail application enables you to synchronize your desktop e mail system so you can quickly and easily manage your e mail while away from your desk The key to PalmPilot M ail is that it truly synchronizes the mail on you
7. FAR 2 101 a and as such is provided with only such rights as are provided in this License Agreement which is 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable TERM AND TERMINATION This License Agreement is effective until terminated You may terminate it at any time by destroying the Software and documentation together with all copies and merged portions in any form It will also terminate immediately if you fail to comply with any term or condition of this License Agreement Upon such termination you agree to destroy the Software and documentation together with all copies and merged portions in any form GOVERNING LAW This License Agreement shall be governed by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely within California between California residents and by the laws of the United States You agree that the United Nations Convention on Contracts for the International Sale of Goods 1980 is hereby excluded in its entirety from application to this License Agreement Chapter 3 Reference page 61 LIMITED WARRANTY LIMITATION OF LIABILITY All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in the product manual accompanying the Software Such warrant
8. List Tip You can use the command stroke L to execute a Lookup without opening the menus See the PalmPilot Handbook for more information about the command stroke To look up an address 1 From New Message screen enter a few letters of the address you want to look up in either the To or CC field 2 Tap Lookup from the Options menu Ifthe letters you entered identify a unique listing from your Address Book your PalmPilot will complete the address for you If not the Lookup dialog appears as shown in the following diagram To Lookup Doe John jdoe palrn corn Fish Allen ofish earthlink net Technical Support help jones net Tap to select Tap here to enter address in field Note You can also open the Look Up dialog by tapping the Lookup button from the To or CC expanded field view screens as shown in the following diagram To Lookup John jdoe palm com Fish Allen ofish earthlink net Technical Support help jones net Lookup LOOK UP Goncel Tap here Chapter 1 Mail page 13 3 Enter the first letter of the entry you want to find in your Address List The Lookup feature scrolls to the first entry in the list that begins with that letter If you write an additional letter the list will scroll to the first entry that starts with those two letters For example writing an s might scroll to Sanders and writing sm might scroll further to Smith 4 Tap to selec
9. PalmPilot Outbox will be sent to your desktop e mail application but that only messages in your remote e mail inbox meeting specific criteria will be synchronized with your PalmPilot When you select the Filter setting the HotSync Options dialog changes to display additional filter settings These specialized filter settings will be explained in the following section 2 Ifyou have selected either All or Send Only tap the OK button to confirm your selection and close the HotSync Options dialog Creating Specialized Filters You can create specialized filters to control the type of messages that are downloaded to your PalmPilot during synchronization page 26 PalmPilot Professional Handbook Specialized filters work on the premise of ignoring or retrieving messages that contain specific information in their header fields To create a specialized filter you must decide whether you want to ignore or retrieve certain messages Then based on that decision you must tell your PalmPilot what it needs to look for in the To From and or Subject header fields to single out those messages You use the Additional Filter settings from the HotSync Options dialog to define the elements of a specialized filter To access the additional filter settings m From the HotSync Options dialog tap the Filter setting The HotSync Options dialog changes to display additional filter settings as shown in the following diagram s Tap here to display
10. apply 2 Tap the Settings for option for which you want to define settings The following choices are available Local HotSync This option means that the settings you select apply to local HotSync operations Remote HotSync This option means that the settings you select apply to remote HotSync operations Note For more information about Local and Remote HotSync operations refer to the PalmPilot Handbook Chapter 1 Mail page 25 To select a filtering option 1 Tap the filtering option you want to select The following filtering options are available m All This setting means that during synchronization all of the messages in your desktop e mail inbox will be synchronized with your PalmPilot and that all messages in your PalmPilot outbox will be sent to your desktop e mail application Note The All setting does not mean that all information included in each message will be downloaded to your PalmPilot Truncation settings for long messages still apply How to truncate long messages will be explained in a following section Also M ail never downloads any attachments to your PalmPilot The message and any text information appear but the attachment is left on your desktop e mail system m Send Only This settings means that during synchronization only the messages in your PalmPilot Outbox will be sent to your desktop e mail application m Filter This settings means that during synchronization all messages in your
11. diskette contains information about last minute revisions cautions and usage tips which may solve your problem If you have a problem related to the HotSync technology refer to the PalmPilot H andbook for troubleshooting information For further assistance please visit our web site where PalmPilot HelpN otes are posted http www palmpilot com Before requesting support experiment a bit to reproduce and isolate the problem When you do call support please be ready to provide information about the version of DOS Windows or Macintosh operating system you are using the actual error message or state you are experiencing and the steps to reproduce it Online Support Web Access http www palmpilot com page 56 PalmPilot Professional Handbook Fax on Demand 800 762 6163 Internet support palmpilot com America Online Keyword PalmPilot User Forum CompuServe GO PALMB gt Palm Computing 3Com User Forum Technical Support Service and Repair 847 676 1441 phone support 8am 6pm CST M onday Friday 847 676 7323 facsimile State product name model number and the nature of the problem For technical support outside the U S and Canada please contact your local 3Com representative Technical Support Europe 433 0 3 20 19 24 24 433 0 3 20 19 24 34 FAX U K Support Contact our U K Technical Support from M onday through Friday between the hours of 9 30am and 5 00pm on the following numbers e mail add
12. essage screen To create a message 1 Click New from the M essage menu The New M essage screen appears as shown in the following diagram New Message Subj Body cursor of new message t tap New New Show Note You can also open the N ew M essage screen by tapping the N ew button from the M essage List view 2 A cursor is displayed at the To field of your new message representing the point where new text will appear Use the stylus to write Graffiti character strokes or the on screen keyboard to enter the e mail address of the recipient as shown in the following diagram Note The address should be entered as if you are entering it from your desktop e mail application For example local users sending a message internally do not need to add Internet information such as 3com com 3 To send a carbon copy of this message to additional recipients tap anywhere in the CC field to move the cursor to that field then enter the e mail addresses of the additional recipients Chapter 1 Mail page 11 You can enter multiple addresses for this field Addresses must be separated with a comma followed by a space as shown in the following diagram New Message 4 To enter a subject for your message tap anywhere in the Subj field to move the cursor to that field then enter the subject 5 To compose the body of your message tap anywhere in the Body
13. operation Deleted This folder contains the messages you have deleted since the last HotSync operation Filed This folder contains the messages you want to store on the PalmPilot Draft This folder contains the messages you have created using the PalmPilot but are not yet ready to send page 22 PalmPilot Professional Handbook 2 Tap to select the folder you want The M essage List will change to reflect your folder selection Date Column The Date Column is optional in the M essage List The Date Column is hidden by default to increase the available screen display space To display the date column check the Show Date box in the Show Options dialog To show the Date Column 1 From the Message List tap the Show button The Show Options dialog appears as shown in the following diagram Mail unread 0 lioe ix netcom c Emergency Meeti jioe ix netcom c Emergency Meeti gt ka Sort by w Date Show Date few Seay Tap Show 2 Tap the Show Date check box so that it s checked to show the Date Column Tap the check box again so that the check disappears to hide the Date Column 3 Tap OK to close the Show Options dialog and return to the M essage List Sorting the Message List You can sort the M essage List by the date it was sent by the sender or by the subject To sort the Message List 1 From the Message List tap the Show button The Show Options dialog
14. option To enter a password 1 Tap anywhere in the Password field The Password dialog appears as shown in the following diagram Preferences w Network w Service Untitled User Name Tap here Enter password Password Enver a password If you do not us a password you will be asked for one when you connect page 40 PalmPilot Professional Handbook 2 A cursor is displayed at the beginning of the field representing the point where new text will appear Use the stylus to write Graffiti character strokes or the on screen keyboard to enter the password you use to login to your server 3 Tap OK to confirm your entry and return to the Network Preferences screen The Password field is updated to display the word Assigned Adding Telephone Settings When you select the Phone field your PalmPilot displays a dialog where you define the telephone number you use to connect with your ISP or dial in server In addition you use this dialog to define a prefix disable call waiting and give special instructions for using a calling card Note The phone setup dialog works correctly for AT amp T and Sprint long distance services However because M CI works differently M CI customers need to put the calling card number in the Phone field and the phone number in the Calling Card field To enter your server phone number 1 Tap inthe Phone field The Phone Setup dialog appears as show
15. profile selections Click to select the profile that applies to you and press the Tab key to move to the next field User Name The user name is the name you use when you log into your desktop e mail system Note You may be able to obtain the correct user name by looking at your e mail log in screen If not ask your System Administrator To enter your own user name m Typethe name you want to use in the User Name field and press the Tab key to move to the next field page 4 PalmPilot Professional Handbook Password In the Password field you enter the password you use when logging into your desktop e mail application For security reasons PalmPilot does not display your actual password instead PalmPilot represents your password as a string of asterisks To enter your password m Type your password in the Password field Press the Tab key to move to the next field or click OK to close the Change HotSync Action dialog and return to the Custom screen Postoffice Depending on the e mail application you select for example Lotus cc M ail you may need to enter a path to your postoffice A postoffice is a specific folder on your network server where e mail is stored Note You may be able to obtain your postoffice path by looking at your e mail log in screen it may be designated as P O path If not ask your System Administrator To select a postoffice 1 Type the folder name where your e mail is stored in th
16. the Activate PalmPilot M ail check box so it s checked to activate M ail Click the check box again to disable M ail Selecting Your E Mail Application Your PalmPilot supports a number of e mail applications The Synchronize With setting lets you select the e mail application you use on your desktop Chapter 1 Mail page 3 To select your e mail application m Click the down arrow in the corner of the Synchronize with list box to display all of the e mail applications supported by PalmPilot Click to select so that it s highlighted the e mail application you use Note PalmPilot M ail supports M API and VIM e mail applications If your e mail application is not specifically listed try M icrosoft M ail for Windows 3 1x or M icrosoft Exchange for Windows 95 NT 4 0 for M API e mail applications or try Lotus cc M ail 2 5 for VIM e mail applications If you are not sure whether your e mail application is MAPI or VIM ask your Systems Administrator Profile A profile contains configuration information such as the location of incoming mail your personal address book and other information services that you can use PalmPilot automatically selects the default profile with which it will synchronize If you have set up multiple profiles PalmPilot provides a pick list of available Profile settings To enter your Profile information m Click the down arrow in the corner of the Profile list box to display all of the available
17. will change to display the M essage List screen For more information on how to assign physical keys to activate applications refer to the PalmPilot Handbook Note When working with M ail you can immediately change to any other application Address Book etc of your PalmPilot by using the front panel buttons Any work you have done with M ail will be saved and will reappear when you return Chapter 1 Mail page 7 Viewing Messages When the M essage List first appears it lists your incoming messages who sent them and the date they were received as shown in the following diagram Mail unread 2 w Inbox Check means mary aol com Call home roger usr com Cornish Hens previously read lv Simson Garvey Brand Identity Z Connie wilsontec Backlit PalmPilot Bold means high priority To open a message m Tap anywhere on the message listing PalmPilot displays the selected message as shown in the following diagram Abbreviated mode selected Recipient s d Dinner Plans Plans a ender R To SMTP johndoe aol com From SMTP YRfish aol com Subj Dinner Plans Time and Date 9 30 96 2 30 pm date sent Free tickets to game Get the kids jand meet me at ballpark Dinner on Message ine body Subject Jessica Done Reply Delete Ee M essages appear by default in the abbreviated mode To switch from the abbreviated mode to the full header mode see the
18. your reply m File The File command removes the message being viewed from its current folder and moves it to the Filed folder Filed messages are stored on your PalmPilot until you delete them m Send The Send command moves the message you ve just created to the Outbox folder Your PalmPilot stores all messages sent from your PalmPilot in the Outbox folder until you perform a HotSync operation m Save Draft The Save Draft command saves the message you are currently composing as a draft and moves it to the Draft folder Draft messages are stored on the PalmPilot until sent or deleted Options Menu When you select the Options menu its menu commands appear on the screen as shown in the following diagram Chapter 1 Mail page 33 Option menu when creating a message Option menu when editing a message Message care OT LookUp ZL Preferences Meso EET Show s Preferences About Mail m Show The Show Options command displays a dialog where you can select different ways to sort and view the M essage List By selecting specific settings you can hide or display the Date column and sort the M essage list using the date the sender or the subject of the message as the key field m Look Up The Look Up command displays a dialog which contains the Address List from your Address Book By tapping a particular selection you can enter that address from your Address Book into the To field of any message you
19. Displaying Full Header Information section below To close a message m Tap the Done button to close the message and return to the M essage List page 8 PalmPilot Professional Handbook Message Font Size You can modify the way messages appear by changing the screen display to show a larger font text size To change the message font size m With the message open tap the Font button as shown in the following diagram Dinner Plans Plans FB To SMITP johndoe aol com From SMTP VRfish aol com Subj Dinner Plans Date 9 30 96 2 30 pm John Free tickets to game Get the kids jand meet me at ballpark Dinner on Jessica e lohn Dinner Plans Fe To SMTP johndoe aolcom 4 From SMTP VRfish aolcom Subj Dinner Plans Date 9 30 96 2 30 pm Free tickets to game Get the kids and meet me at Scroll bar appears when text exceeds screen Tap to change size Tap the Font button again to revert to the normal size font in the message The font size that you select will be used when viewing all messages Displaying Full Header Information By default M ail displays abbreviated header information The abbreviated header displays only the To and From fields The full header provides complete information about the sender receiver and CC recipients in addition to the subject and date the message was created You switch between full and abbreviated header information by tapping the Head
20. June 1988 as applicable Contractor Manufacturer is Lotus Development Corporation 55 Cambridge Pkwy Cambridge MA 02142 Chapter 3 Reference page 67 Index A Activating Mail 6 Address mail message 11 B Blind Carbon Copy 13 defining 14 C Call Waiting disabling 39 Calling Card use in phone settings 40 Confirm Delivery 13 Confirm Read 13 Connecting service templates 42 to server or ISP 41 Connection Type 43 CSLIP 42 D Date in message list 21 page 68 Deleted messages in folder 33 purging messages Deleting messages 32 service templates 50 DNS 44 Draft Messages 18 E Editing Unsent Messages 17 F File messages 19 Filter defining custom 26 high priority 28 ignoring messages mail option 24 truncating messages 29 Folders 20 PalmPilot Professional Handbook H Header Information 8 High Priority message filter 28 HotSync filtering options 24 options 23 j Idle Timeout 46 Inbox 20 Internet Gateway 5 IP Address 42 automatic setting 45 L Local HotSync 24 Login Script 47 M Mail activating 3 address lookup 11 custom filter settings 26 deleting messages 32 Index desktop configuration 2 draft messages 18 edit unsent messages 17 features 1 filing messages 19 filtering options 24 folders 20 HotSync options 23 internet gateway 5 menu commands 30 message list options 20 messages 7 password 4 pos
21. LIMITATION OF LIABILITY Because software is inherently complex and may not be completely free of errors it is your responsibility to verify your work and to make backup copies and Lotus will not be responsible for your failure to do so In no event will Lotus be liable for indirect special incidental tort economic cover or consequential damages arising out of the use of or inability to use Lotus products or services including without limitation damages or costs relating to the loss of profits business goodwill data or computer programs even if advised of the possibility of such damages In no case shall Lotus liability for money damages exceed the amount paid by you for the Software out of which such claim arose The foregoing limitations shall not apply to claims relating to death or personal injury which arise out of products deemed to be consumer goods under applicable law Some states or provinces do not allow the exclusion or limitation of implied warranties or limitation of liability for incidental or consequential damages so the above exclusion or limitation may not apply to you 6 U S GOVERNMENT RESTRICTED RIGHTS The Software and or user documentation are provided with RESTRICTED AND LIMITED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in FAR 52 227 14 June 1987 Alternate III g 3 June 1987 FAR 52 227 19 June 1987 or DFARS 52 227 7013 c 1 ii
22. PalmPilot Professional Handbook Copyright Copyright 1997 3Com Corporation or its subsidiaries All rights reserved 3Com the 3Com logo and Graffiti are registered trademarks and HotSync PalmPilot Palm OS and the PalmPilot logo are trademarks of 3Com Corporation or its subsidiaries All other brands and product names may be trademarks or registered trademarks of their respective holders Disclaimer and Limitation of Liability 3Com Corporation and its subsidiaries assume no responsibility for any damage or loss resulting from the use of this handbook 3Com Corporation and its subsidiaries assume no responsibility for any loss or claims by third parties which may arise through the use of this software 3Com Corporation and its subsidiaries assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make back up copies of all important data on other media to protect against data loss IMPORTANT Please read the 3Com End User Software License Agreement contained in this handbook before using the accompanying software program s Using any part of the software indicates that you accept the terms of the 3Com End User Software License Agreement Part Number 423 0209 01B page ii PalmPilot Professional Handbook Contents Chapter 1 Malliin aaaeeeaa E AAA ANAA aiani 1 About Mailnet 1 Configuring M ail on the Desktop eeeceecetesesesteteeeteeeneet
23. Pilot Professional Handbook To close a connection m From the Network Preferences screen tap the Disconnect button The connection between your PalmPilot and your ISP is terminated Creating Additional Service Templates You can create additional service templates by creating new ones from scratch or by duplicating existing templates and editing field values Once you have created a new or duplicated template you add and or edit settings as described To add a new service template 1 From the Network Preferences screen tap the M enu button The menus for the Network Preferences screen appear 2 From the Service menu tap New A new service template called Untitled is added to the Service pick list and displayed in the Network Preferences screen To duplicate an existing service template 1 From the Network Preference screen tap the word Service The pick list appears listing all of PalmPilot organizer s available pre defined service templates 2 Tap to select the service you want to duplicate 3 Tap the Menu button The menus for the N etwork Preferences screen appear 4 From the Service menu tap Duplicate A copy of the service template is added to the Service pick list and displayed in the Network Preferences screen Chapter 3 Reference page 45 Adding Detailed Information to a Service Template If you are using one of the pre defined service templates you will probably only need to enter your user nam
24. REPAIR OF THE PRODUCT OR PART OR REFUND OF THE PURCHASE PRICE PAID AT THE OPTION OF 3COM THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California U S A Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law Palm Computing Inc a subsidiary of 3Com Corporation 1565 Charleston Road Mountain View California 94043 650 237 6000 Chapter 3 Reference page 65 Lotus Software License Agreement 1 USE You must acquire one copy of the Software for each computer on which the software will be installed 2 RESTRICTIONS You may not alter merge modify or adapt the Software in any way including reverse engineering disassembling or decompiling You may not loan rent lease or license the Software to any copy However you may transfer the Software on a permanent bas
25. appears 2 Tap the current Sort by option A pick list appears as shown in the following diagram Chapter 1 Mail page 23 Mail unread 0 w Outbox joe ix netcom c Emergency Meeti Show Options Li Sort by v Date YY Show Date Mail unread 0 w Outbox ljoe ix netcom c Emergency Meeti Show Options Li Sort by BEG Sender E Show IiSubject Tap here to display sort options The following sort options are available m Date This option means that messages are sorted by date and displayed in reverse chronological order the most recent message is at the top of the screen m Sender This option means that messages are sorted by the sender s user name and displayed in ascending alphabetical order Messages are sorted using the first word of the field m Subject This option means that messages are sorted using the subject and displayed in ascending alphabetical order M essages are sorted using the first word of the field w Tap to select the sort option you want 4 Tap OK to close the Show Options dialog and return to the M essage List The M essage List changes to reflect the sort option you selected Note High priority messages are listed first no matter how you sort your message list HotSync Options HotSync Options enable you to control what messages are synchronized between your PC and your PalmPilot There may be times when downloading all of your messages is
26. are creating Note The Look Up command is only available from Options menu when you are creating a message m Preferences The Preferences command enables you to define a specific string of text to be used as a signature and to select whether or not your PalmPilot displays an alert when you delete a message m HotSync Options The HotSync Options command displays a dialog where you can select different ways to filter messages synchronized between your desktop e mail application and your PalmPilot Using the options from this dialog you can create simple or complex filters to control the type of messages downloaded to your PalmPilot In addition you can define separate settings for local and remote synchronizations Purge Deleted The Purge Deleted command enables you to empty purge the contents of the Deleted folder Your PalmPilot stores deleted messages in the Deleted folder until you perform a HotSync By purging deleted messages you page 34 PalmPilot Professional Handbook can get back storage space on your PalmPilot before your next HotSync operation The Purge Deleted command displays an alert prompting you to confirm that you want to purge all messages from the Deleted folder If you tap Yes all deleted messages are purged from the memory of your PalmPilot Important Messages that have been purged will be deleted from your desktop e mail application during the next HotSync About Mail The About M ail command
27. at the Network Log The Network log is a listing of all of the communication that occurs between your modem and your dial in server during the log on procedure The information displayed in the Network log will help your ISP or your System Administrator pinpoint where in the log on procedure communication is failing and why To view the Network Log 1 From the Network Preferences screen tap the View Log command from the Options menu The Network Log screen appears 2 Tap the up and down arrows of the scroll bar to see the entire contents of the Network Log 3 When you are finished tap the Done button to return to the Network Preferences screen page 54 PalmPilot Professional Handbook Adding a DNS Number If your ISP or dial in server requires a DNS number and you have not entered that information in the Network Preferences screen it will only appear that you have successfully logged on to your network When you try to use an application or look up information the connection will fail If this occurs try adding a DNS number Ask your ISP or your System Administrator for the correct Primary and Secondary DNS IP numbers Chapter 3 Reference page 55 Chapter 3 Reference Technical Support If you have a problem using the PalmPilot connected organizer make sure you have reviewed the Troubleshooting section of this chapter before seeking assistance The electronic README file included on the PalmPilot Desktop installation
28. boxes get out of sync Note This setting takes effect the next time you perform a HotSync operation Subsequent H otSync operations will return this setting to Synchronize To overwrite the messages in your PalmPilot inbox 1 Click the Desktop Overwrite check box so it s checked to force all of the messages in your desktop inbox to overwrite the messages in your PalmPilot organizer s inbox Click the check box again to disable this feature 2 Click OK or press Enter to confirm your selection close the Change HotSync Action dialog and return to the Custom screen page 6 PalmPilot Professional Handbook Synchronizing Mail with your E M ail Application After you have enabled and configured M ail you need to perform a HotSync operation to synchronize M ail with your desktop e mail application For acomplete explanation of how to use the HotSync feature refer to the PalmPilot Handbook Activating Mail on your PalmPilot You activate M ail by either selecting the M ail icon from the Application Picker or by pushing a physical button that you have assigned for M ail Note For more information on how to assign physical keys to activate applications refer to the PalmPilot Handbook To activate Mail 1 Tap the Applications button The Application Picker appears 2 Tap the Mail icon The screen will change to display the M essage List screen or 1 Push the assigned button on the front of your PalmPilot The screen
29. e Postoffice field If you need to click the Browse button to display available folders then double click the appropriate folder name to enter it in the Postoffice field 2 Click OK or press Enter to confirm your selection close the Change HotSync Action dialog and return to the Custom screen Internet Gateway If you select Lotus cc M ail as your e mail application you need to enter the name of the Internet Gateway which sends e mail outside of your local network Chapter 1 Mail page 5 For example if you receive e mail in cc M ail from tom earthlink net the address including the Internet Gateway will appear as follows tom earthlink net at Internet M ail In this case Internet M ail is the gateway name that you need to enter in the Internet gateway field Note The characters at are not part of the Internet Gateway name Do not enter at in this field To enter an Internet Gateway 1 Type the Internet Gateway name in the Internet Gateway field Remember the characters at are not a part of the Internet Gateway information 2 Click OK or press Enter to confirm your selection close the Change HotSync Action dialog and return to the Custom screen Desktop Overwrites PalmPilot The Desktop Overwrites PalmPilot feature enables you to overwrite all of the messages in your PalmPilot inbox with the messages from your desktop inbox You should only use this option if for some reason the two in
30. e HotSync Options dialog Mail Menu Commands The Mail application includes menu commands to make it fast and easy to perform common file and editing tasks This section explains the menu commands that are specific to the M ail application Refer to the PalmPilot Handbook for information about menu commands that are common to all of your PalmPilot applications Message Menu The M essage menu varies depending on whether you are viewing a message creating a message or viewing the M essage List as shown in the following diagram page 32 PalmPilot Professional Handbook Message menu when viewing a message Message menu when viewing Message List TTN Edit Options New JN Delete D LET Options OEZ Edit Options Save Draft D Reply Message menu Bee A when creating a message m New The New command opens the Create M essage view where you can create a new e mail message m Delete The Delete command removes the message being viewed from its current folder and moves it to the Deleted folder Your PalmPilot stores deleted messages in the Deleted folder until you perform a HotSync operation at which time deleted messages are removed permanently Reply The Reply command displays a dialog where you can select how to reply to a specific message and select who receives the reply When you tap OK to confirm your selection your PalmPilot displays the N ew M essage screen where you can create
31. e HotSync menu by clicking the HotSync icon in the Windows system tray in the lower right corner of your display You can also click Custom from the HotSync menu in PalmPilot Desktop to display the Custom dialog Note In Windows 3 1 double click on the Customize icon which is located in the PalmPilot program group to display the Custom dialog 2 Click to highlight M ail in the Conduit Action list box then click the Change button The Change HotSync Action dialog appears as shown in the following diagram page 2 PalmPilot Professional Handbook Change HotSync Action x r HotSync Action for PalmPilot Mail VV Activate PalmPilot Mail Cancel Synchronize with Lotus cc Mail 6 0 x u Help Profiles Not Applicable User Name Daniel Allen Passwords p Post Office fm ccdsta moe Intemet Gateway Item I Desktop overwrites PalmPilot The following sections describe the available M ail configuration settings Depending on the e mail application you select some of these options may be grayed out Note If you need specific help configuring PalmPilot M ail for your e mail application please click the Help button in the Change HotSync dialog Activating PalmPilot Mail The Activate PalmPilot M ail setting lets you enable or disable the synchronization of M ail When enabled M ail is synchronized with your e mail application every time you perform a HotSync operation To activate Mail mw Click
32. e and telephone number If you are creating a new service template you may need to provide additional information to connect to your ISP or dial in server You use the Details dialog to add additional information to a selected service template To open the Details dialog 1 From the Network Preference screen tap the word Service The pick list appears listing all of the PalmPilot organizer s available pre defined service templates 2 Tap to select the service you want to use 3 Tap the Details button The Details dialog appears as shown in the following diagram Select connection type Details Connection type w PPP Idle timeout Power Off Primary IP address Primary DMS Secondary DMS IP Address R Automatic Secondary IP address OK Cancel Script To select a connection type 1 Tap the text to the right of the words Connection type The pick list appears listing the following connection types PPP Point to Point protocol m SLIP Serial Line Internet Protocol m CSLIP Compressed Serial Line Internet Protocol 2 Tap to select the connection type you want to use page 46 PalmPilot Professional Handbook Note If you are not sure try PPP if that doesn t work ask your Internet Service Provider or your System Administrator for the correct connection type Defining Primary and Secondary DNS The Domain Naming System DNS is amechanism in the Internet for translating the names of h
33. e connecting Send CR The Send CR command transmits a carriage return or LF character to the computer to which you are connecting Send UserID The Send UserlD command transmits the User ID information entered in the User ID field of the Network Preferences screen Send Password The Send Password command transmits the Password entered in the Password field of the N etwork Preferences screen If you did not enter a password in the Password field this command will prompt you to enter one The Password command is usually followed by a Send CR command Delay The Delay command tells your PalmPilot to wait a specified number of seconds before executing the next command in the login script Get IP The Get P command reads an IP address and uses it as your PalmPilot organizer s IP address This command is used with SLIP connections Prompt The Prompt command opens a dialog and prompts you to enter text of some kind for example a password or a security code Chapter 3 Reference page 51 m End The End command is a place holder indicating the last line in the login script file 3 Tap to select the command you want from the Command list If the command needs additional information to be executed a field appears to the right of it A cursor is displayed at the beginning of the field representing the point where new text will appear Use the stylus to write Graffiti character strokes or the on screen keyboard to enter the add
34. e next command in the script Literal Characters The backslash character defines that the next character is transmitted as a literal character and is not subject to any special processing ordinarily associated with that character page 58 PalmPilot Professional Handbook Examples Includes a caret as part of the string lt Includes a lt as part of the string Includes a back slash as part of the string Chapter 3 Reference page 59 3Com End User Software License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT IT CONTAINS SOFTWARE THE USE OF WHICH IS LICENSED BY PALM COMPUTING INC A SUBSIDIARY OF 3COM CORPORATION COLLECTIVELY 3COM TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT DO NOT USE THE SOFTWARE USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS LICENSE 3Com grants you a nonexclusive license to use the accompanying software program s the Software subject to the terms and restrictions set forth in this License Agreement You are not permitted to lease or rent except under separate mutually agreeable terms set forth in writing distribute or sublicense the Software or to use the Software in a time sharing arrangement or in any other unauthorized manner Further no license is granted to you in the human readable code of the Software source code
35. e only if your e mail application has the capacity to flag high priority messages Truncating Messages The Truncate feature lets you set a point at which long messages are truncated when downloaded to your PalmPilot By default this value is 4000 characters By truncating long messages you reduce the time it takes to synchronize your desktop e mail and PalmPilot M ail as well as the amount of storage space e mail uses in your PalmPilot Note Truncation is separate and independent from filtering Chapter 1 Mail page 31 To truncate messages 1 Inthe HotSync Options dialog tap the Truncate button to display the Truncate Options dialog as shown in the following diagram HotSync Options 7 Truncate Options Settings for w Local HotSync GUE Send only 250 characters All messages will be synch a a0 characters Tap to select ronized between the Pilot ae characters i and the remote email system ai characters maximum 000 character 2000 characters message length 8000 characters Truncate message after Truncation rules still apply Tap Truncate 2 The list box displays the truncation settings available These values range from 250 characters to 8000 characters Tap to select the truncation setting you want Tip If you select a low truncation value you will have more room on your PalmPilot to store messages 3 Tap OK to confirm your selection close the Truncate Options dialog and return to th
36. een tap the Details button The M essage Details dialog appears as shown in the following diagram New Message New Message ae Priority Normal eE Bcc O Signature O Confirm Read O Confirm Delivery O Tap here 2 Tap the black triangle to the right of the word Priority The Priority pick list appears as shown in the following diagram Message Details Message Details Priority w Normal Priority Bcc O Tap here N ow Signature O Signature gt Confirm Read O re Confirm Read O Tap to Confirm Delivery O re Confirm Delivery O sel ect a priority 3 Tap to select the priority you want The following choices are available Low Normal this is the default setting and High 4 Tap OK to confirm your selection and return to the New M essage screen Note Your PalmPilot can only flag messages with a specific priority if this feature is supported by your desktop e mail application To add a BCC field to your message 1 From the Message Details dialog tap the BCC check box so that it s checked to add the BCC field to your message in the New M essage screen Tap the check box again so that it s empty to disable this feature Chapter 1 Mail page 15 2 Tap the OK button to confirm your selection and return to the New M essage screen which will now display a BCC field below the CC field as shown in the following diagram New Message BCC field
37. either replacement nor repair is reasonably available refund to Customer the purchase price for the defective product or part Proof of date of original purchase will be required Replacement products or parts may be new or reconditioned 3Com will warrant replaced or repaired products or parts and hardware upgrades to which Customer is entitled by agreement between Customer and 3Com for a period of ninety 90 days from shipment of such product part or upgrade or through the end of the original warranty whichever is longer All products or parts that are replaced become the property of 3Com Accessory products as listed in the applicable 3Com catalog are not covered under this Limited Warranty except for the PalmPilot Cradle the PalmPilot Modem PalmPilot cables and memory upgrades 3Com shall not be responsible for Customer s software firmware information or memory data contained in stored on or integrated with any products returned to 3Com for repair whether under warranty or not SOFTWARE 3Com warrants to Customer that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety 90 days from the date of original purchase from 3Com or its authorized retailer 3Com warrants the media containing software against failure during the warranty period Proof of date of purchase will be required No updates are provided The sole obligation of 3Com with r
38. eneteeseneneneanees 2 Synchronizing M ail with your E M ail Application Activating M ail on your PalmPilot VIEWING Messages nimeni ana connec E Creating M eSSageS sc ccecsrararcaee annneatrarnreninerenveertronds 9 Looking UpanAddtesss aacnuna hate aan a ees Adding M essage Details Sending M CSSAGES es eeeeseeseseeeseeteeesestseetessaeetsteatseetenenens Editing an Unsent M essage DiaftiM essagesiviaiiidsia Sentech le Sa nine aa Filing a Mesag Enri n tacit dbase dra Gia kleine M essage List View Options HOtSynG 0 ptiOns rarianang e A EE Creating Specialized Filters Defining Filter Strings 0 esesessescsssseeseesesessstsnseseececeneseataneneaseteneeetatetes High Priority M CSSAQES ceeescesseeseeteteseeteneeseeteteesetenseeeeteteneataneneneetetenans Truncating M essages Mail M CNU COMMANAGS eeeecetesesteteteseeteteseeteteeseeeeteneatateneneeeeteneeatanees Deleting M CSSaQe S eseesesessssseseseseeseeteseneneaeeneneassteeasseeteteasatansneseasetenees Removing a M essage from the Deleted F older Purging Deleted M essages 0 ceeeseeteseetetessetststeseeteteneatatsneteeeeteneneesinees Chapter 2 PalmPilot TCP IP isiin Configuring Network Preferences Settings Selecting a Service Entering aUser Name Entering a PaSSWOPd ceesceeseetetescetetetseeteteesetenseseeteteseatateneneeseseneeataneees Adding Telephone Settings Connecting to your Service Creating Additional Service Templates ecesseeeseeesteteteetteneeans Adding
39. er button To display full header information m With the message open tap the Header button as shown in the following diagram Chapter 1 Mail page 9 Abbreviated header Complete header Dinner Plans Plans Fa To SMTP johndoe aol com From SMTP Rfish aol com Subj Dinner Plans Date 9 30 96 2 30 pm John Free tickets to game Get the kids jand meet me at ballpark Dinner on Ime Jessica Tap the Header button again to display the full header The header type that you select will be used when viewing all messages Creating Messages You create messages with your PalmPilot the same way you create messages with your desktop e mail application you identify the recipient s of the message define a subject and then create the body of the message All new messages whether they are original or replies are composed in the New Message screen There are two ways to access the new M essage screen by selecting the New command from the M essage menu or by tapping the N ew button from the M essage List View All fields in the N ew M essage screen can be expanded by tapping the name of the field as shown in the following diagram Tap the name of the field to open the expanded view New Message Tap to return to the New Message screen page 10 PalmPilot Professional Handbook When you have completed the data entry for that particular field tap the Done button to return to the N ew M
40. espect to this express warranty shall be at the discretion of 3Com to refund the purchase price paid by Customer for any defective software products or to replace any defective media with software which substantially conforms to applicable 3Com published specifications 3Com makes no warranty or representation that its software products will meet your requirements or will work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected Chapter 3 Reference page 63 OBTAINING WARRANTY SERVICE Customer must contact 3Com s Palm Computing Inc Technical Support or Customer Service within the applicable warranty period to obtain warranty service authorization Dated proof of original purchase will be required 3Com is not responsible for Customer products or parts received without warranty service authorization In the United States replacement products or parts will be shipped prior to receipt of the defective products or parts by 3Com and repaired products or parts will be shipped as soon as reasonably practicable which will be no later than thirty 30 days after receipt of the defective products or parts by 3Com Repaired or replacement products will be shipped to Customer at 3Com s expense The repair and replacement process for products or parts in locations ou
41. ever your PalmPilot does store a back up copy of the Filed folder on your desktop hard drive To file a message 1 From the message view of the message tap the M enu button to display the M ail menu options 2 From the Message menu tap the File command Your PalmPilot saves the message as a filed message and moves it from its previous folder to the Filed folder 3 Tap the Done button to confirm your selection and close the message view Chapter 1 Mail page 21 Message List View Options M essage List View Options enable you to manage the way information is displayed in the M essage List Folders PalmPilot provides five different folders each pertaining to a particular mail category The M essage List displays the messages contained in the folder you select Folders provide an efficient way to manage the mail you send and receive To select a folder 1 Tap the black triangle or the word in the right corner of the header A pick list appears as shown in the following diagram Mail unread 0 box jjoe ix netcom c Emerge Tap to select a folder The following subject folders are available Inbox This folder contains the mail from your desktop Inbox minus any that you have excluded using filtering options Filtering options will be explained in a following section Outbox This folder contains the mail you have created on the PalmPilot and sent to the address indicated since the last HotSync
42. ew Message screen tap the M enu button to display the M ail menu options 2 From the Message menu tap the Save Draft command Your PalmPilot saves the message as a draft and immediately moves it to the Draft folder To edit a message saved as a draft 1 Tap the word in the right corner of the header A folder pick list appears 2 Tap Draft The Message List will display the messages contained in the Draft folder 3 Tap the entry of the draft you want to display as shown in the following diagram page 20 PalmPilot Professional Handbook Tap to select wv Draft Mail unread 0 joe ix netcom c Emergency Meeti Emergency Meeting i To joe ix netcom com Subj Emergency Meeting Meeting with client at 4 00pm Bring blueprints coa Tap to edit draft in the New Message screen 4 Tapthe Edit button Your PalmPilot moves your draft to the New M essage screen Once your draft is displayed in the N ew M essage screen your message changes from a draft to a new message As such you must save it again as a draft to return it to the Draft folder or tap the Send button to move the message to your Outbox folder if you are now ready to send it Filing a Message Any message that you receive or create can be stored as a filed message on your PalmPilot The contents of this folder are not automatically synchronized to your desktop e mail system during a HotSync operation How
43. field to move the cursor to that field then enter the body text Note If the address CC subject or body of the message exceeds the capacity of the screen display tap the name of the field for example Body to display the expanded N otes like screen for that field Tap the Done button to return to the New M essage screen Looking Up an Address To identify the recipient of a message you need to enter that person s e mail address in the appropriate field of the New M essage screen There are two different ways of doing this either by entering the data directly into the field or by using the Look Up command The Look Up command lets you access the information contained in your Address Book To use the Look Up command enter a few letters of the recipient s name in the To or CC field then tap the Look Up button If your PalmPilot can identify an unique address it will enter the appropriate address for you If not it will display a dialog which contains the Address List from your Address Book By tapping a selection you can enter a specific e mail address from your Address Book into the To or CC field of any message you are creating page 12 PalmPilot Professional Handbook Note The Address List displays entries sorted by Company Name or by Last Name depending on the sort option you select for your Address Book Refer to Chapter 4 Address B ook in your PalmPilot Handbook for more information about sorting the Address
44. ge screen tap the Details button The M essage Details dialog appears Tap the Signature check box so that it s checked to add a signature to the end of your message Tap the check box again so that it s empty to disable this feature Tap the OK button to confirm your selection and return to the New M essage screen Note The signature block is not displayed in your message only your recipient sees the signature block Requesting Confirmations To receive a confirmation that your message has been read 1 From the New Message screen tap the Details button The M essage Details dialog appears Tap the Confirm Read check box so that it s checked to request a confirmation that your message has been read by the recipient Tap the check box again so that it s empty to disable this feature Tap the OK button to confirm your selection and return to the New M essage screen Chapter 1 Mail page 17 To receive a confirmation that your message has been delivered 1 From the New Message screen tap the Details button The M essage Details dialog appears 2 Tap the Confirm Delivery check box so that it s checked to request a confirmation that your message has been delivered to the recipient Tap the check box again so that it s empty to disable this feature 3 Tap the OK button to confirm your selection and return to the New M essage screen Sending Messages When you send a message from your PalmPi
45. ies and limitations of liability are incorporated herein in their entirety by this reference SEVERABILITY In the event any provision of this License Agreement is found to be invalid illegal or unenforceable the validity legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid legal and enforceable provision of similar intent and economic impact shall be substituted therefor ENTIRE AGREEMENT This License Agreement sets forth the entire understanding and agreement between you and 3Com supersedes all prior agreements whether written or oral with respect to the Software and may be amended only in a writing signed by both parties Palm Computing Inc a subsidiary of 3Com Corporation 1565 Charleston Road Mountain View California 94043 650 237 6000 page 62 PalmPilot Professional Handbook Limited Warranty HARDWARE Palm Computing Inc a subsidiary of 3Com Corporation collectively 3Com warrants to the original purchaser Customer that this product will be free from defects in workmanship and materials under normal use for one year from the date of original purchase from 3Com or its authorized retailer If this product does not operate as warranted above during the applicable warranty period 3Com may at its option and expense replace the defective product or part with a comparable product or part repair the defective product or part or if n
46. inconvenient With HotSync Options you can select which messages are downloaded during synchronization and manage your e mail more effectively In addition you can define different settings for local and remote synchronization Once defined your PalmPilot determines if synchronization is occurring locally or remotely and uses the appropriate HotSync Options settings page 24 PalmPilot Professional Handbook To activate the HotSync Options dialog 1 Tap the Menu button The menus for M ail appear at the top of the screen 2 From the Options menu tap the HotSync Options menu command The HotSync Options dialog appears as shown in the following diagram HotSync Options Settings for w Local HotSync Send only Filter All messages will be synch ronized between PalmPilot and the remote email system Truncation rules still apply To select local or remote HotSync settings 1 Inthe HotSync Options dialog tap the Local HotSync text The Settings for pick list appears as shown in the following diagram Tap here to display HotSync options HotSync Options HotSync Options Settings for w Local HotSync GI Send only All messages will be synch ronized between PalmPilot and the remote email system Settings for MALESIA E 1 Send only Hiter All messages will be synch gt ronized between PalmPilot and the remote email system Truncation rules still apply Truncation rules still
47. ing synchronization because it is only blocking the one defined subset of mail Retrieve Only Messages Containing When you select this setting you are telling your PalmPilot to exclude every message during synchronization that does not meet the defined criteria This filter has the potential of blocking more mail during synchronization because it allows only one subset of mail to be downloaded Defining Filter Strings M essages are filtered on the basis of the information contained in their To From and or Subject header fields The information that defines what your PalmPilot is looking for is called a filter string You create a filter string by listing the words you want your PalmPilot to find separated by either acomma or aspace Each word in the PalmPilot organizer s filter string is joined by an page 28 PalmPilot Professional Handbook implicit OR because of this you should not enter connecting words such as AND or OR To create a more complex filter you can define filter strings for the To From and Subject fields simultaneously Your PalmPilot joins the filter strings for these fields using an implicit AND Once again you should not add connecting words Your PalmPilot will do that for you For example suppose you want to receive only messages from John Smith jsmith aol com or J ack J ones jjones aol com concerning the Apollo Project You would create the following filter strings To filter string jsmith ao
48. is provided you transfer the Software this Software Agreement and all documentation and media and you do not retain any copies Any transfer of the Software must include the most recent update and all prior versions If the Software is demonstration and evaluation D amp E software you may not transfer the Software for commercial purposes 3 INTELLECTUAL PROPERTY RIGHTS All intellectual property rights in the Software and user documentation are owned by Lotus or its suppliers and are protected by United States and Canadian intellectual property laws including patent trademark and copyright laws other applicable intellectual property laws and international treaty provisions Lotus retains all rights not expressly granted 4 LIMITED WARRANTY Lotus makes no warranty as to the operational performance of the Software and delivers it AS IS ALL EXPRESS AND IMPLIED WARRANTIES WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXCLUDED The warranty and remedies set forth herein are exclusive and in lieu of all others oral or written express or implied No Lotus dealer distributor agent or employee is authorized to make any modification or addition to this warranty This warranty gives you specific legal rights and you may also have other rights which vary from state to state page 66 PalmPilot Professional Handbook 5
49. itional information 4 Repeat steps 2 and 3 until the login script is complete 5 Tap OK to confirm your selection and return to the Details dialog Netw ork Preferences Menu Commands The Network Preferences screen includes menu commands to make it fast and easy to create and edit service templates This section explains the menu commands that are specific to the PalmPilot TCP IP application Refer to the PalmPilot Handbook for information about menu commands that are common to all of your PalmPilot applications Service Menu When you select the Service menu its menu commands appear on the screen as shown in the following diagram Service New aN Delete Dd Duplicate L m New The New command creates a new empty service template and adds it to the Service pick list m Delete The Delete command deletes a selected service template from the Service pick list page 52 PalmPilot Professional Handbook Duplicate The Duplicate command creates a copy of a selected service template and adds it to the Service pick list Options Menu When you select the Options menu its menu command appears on the screen as shown in the following diagram Service Edit KU ALLII ViewLog V View Log The View Log displays the Network Log screen Deleting a Service Template There is only one way to delete a service template use the Delete command from the Service menu To delete a service template 1 From the Networ
50. k Preference screen tap the word Service The pick list appears listing all of the PalmPilot organizer s available pre defined service templates 2 Tap to select the service you want to delete 3 Tap the Menu button The menus for the N etwork Preferences screen appear 4 From the Service menu tap Delete The Delete Service alert appears as shown in the following diagram Delete Service Do you wish to permanently remove this network service Tap here to delete a service provider 5 Tap the OK button to confirm that you want to delete the service template Chapter 3 Reference page 53 TCP IP Troubleshooting If you are having a problem with establishing a network connection using PalmPilot TCP IP check this section and try the suggestions listed Displaying expanded Service Connection Progress messages If you are having a problem connecting to your ISP or dial in server it s helpful to identify at what point in the log on procedure the connection fails An easy way to do this is to display the expanded Service Connection Progress messages Expanded Service Connection messages describe the current stage of the log on procedure Press the Scroll Down button at any point during log on to display these messages Viewing the Network Log If viewing the expanded Service Connection Progress messages does not give you enough information to find out why you cannot connect to your ISP or dial in server take alook
51. l com jjones aol com Subject filter string Apollo Project Your PalmPilot interprets this as Accept messages about the Apollo Project from John Smith or Jack Jones Do not accept messages from other people Do not accept messages from J ohn or Jack about any other subject When you define a string note that your PalmPilot will search for any instance of that collection of characters For example if you create a filter where only messages containing the string info are retrieved PalmPilot considers info rainforest and kinfolk appropriate matches To define filter strings 1 Inthe HotSync Options dialog tap the line that corresponds to a specific header field A cursor appears at the beginning of that line representing the point where new text will appear as shown in the following diagram Chapter 1 Mail page 29 2 Settings for w Local HotSync Lal Send onty MARS amp Retrieve All High Priority Ignore Messages Containing HotSync Options HotSync Options Settings for w au sendon MARS amp Retrieve All High Priority Ignore Messages Containing To ijoe griffin com Truncate Tap here to insert cursor Use the stylus to write Graffiti character strokes or the on screen keyboard to define your filter string for the selected header field Note Use commas or spaces to separate words in astring Do not add connecting words such as AND or OR between
52. lot it is stored in the Outbox folder until the next time you synchronize your PalmPilot organizer with your PC During synchronization depending on your desktop e mail application all messages stored in the Outbox may be transferred to the desktop Outbox folder Messages created on your PalmPilot are transmitted the next time you send mail from your desktop e mail application To send a message m After you have created a message which must at the very least contain information in the To and Subject fields tap the Send button from the New Message screen Your PalmPilot stores that message in the Outbox folder until the next time you perform a HotSync operation Editing an Unsent Message You can edit or make changes to a message that has not yet been sent as long as you have not yet performed a HotSync operation When you edit a message your PalmPilot removes the message from the Outbox folder and takes you back to the N ew M essage screen where you can edit the message and resend it save it as a draft or cancel it page 18 PalmPilot Professional Handbook To retrieve a message 1 Tap the black triangle or the word in the right corner of the header A folder pick list appears as shown in the following diagram Tap to display iy the folder list Tap Outbox Mail unread 0 w Inbox Mail Cunread 0 Starlite aolcom Dinner ot Mom s starlite aalcom Dine wish aolcom Lunch Meeting wrfi
53. m the deleted folder 1 Tap the black triangle or the word in the right corner of the header A pick list appears as shown in the following diagram joe ix netcom c merger Tap to select the Deleted folder 2 Tap the word Deleted to display the contents of the Deleted folder 3 Tap to select the message you want to restore Your PalmPilot will display the contents of the message 4 Tap the Menu button to display menu options From the M essage menu tap the File command 5 Tap the Done button to confirm that you want to restore this message Your PalmPilot moves the selected message from the Deleted folder to the Filed folder Purging Deleted Messages Because your PalmPilot stores deleted messages in the Deleted folder until you perform a HotSync operation deleted messages can monopolize storage space To avoid or correct this problem page 36 PalmPilot Professional Handbook you can purge the contents of your Deleted folder M essages that have been purged will still be deleted from your desktop e mail application during the next HotSync operation To purge the contents of the Deleted folder 1 Tap the M enu button to display menu options From the Options menu tap the Purge Deleted command 2 Your PalmPilot will display a Purge Deleted M essages alert Tap the Yes button to confirm that you want to immediately purge the contents of the Deleted folder All messages from the folder will be deleted
54. mber 7 Tap the OK button to confirm your selection and return to the Network Preferences screen IP Address Everyone who logs on to the Internet needs to have a unique identifier an IP address whether permanent or temporary Some networks dynamically assign a temporary IP address when clients log on others do not The IP Address field lets you identify whether your network provides automatic dynamic temporary IP addressing Note If your IP address is permanently assigned you will need to get that information from your System Administrator If you are not sure select Automatic To identify dynamic IP addressing m Tapthe P Address Automatic checkbox so that it s checked as shown in the following diagram Details Connection type w PPF Idle timeout Power Off Primary DMS Secondary DMS IP Address FY Automatic Tap to select automatic IP address OK J cancel Script To enter a permanent IP address 1 Tap the IP Address Automatic box so that it s empty A permanent IP address field appears below the check box 2 Tap anywhere in the first section of the IP Address field which is to the left of the first period to insert the cursor page 48 PalmPilot Professional Handbook Then enter the first section of the IP address Note that each section can only be anumber from 0 to 255 3 Repeat step 2 for the remaining three IP address fields 4 Tap the OK button to confirm yo
55. n in the following diagram Phone Setup i Phone BEA asad Enter your ISP O Dialprefix 9 0000 phone number here O Disable call waiting 1170 O Use calling card 2 A cursor is displayed at the beginning of the field showing where new text will appear Use the stylus to write Graffiti character strokes or the on line keyboard to enter the phone number you use to reach your ISP or dial in server Chapter 3 Reference page 41 3 If you are finished tap OK to confirm your selection and return to the N etwork Preferences screen To enter a prefix 1 Tap the Dial Prefix check box so that it s checked Tap the box again so that it s empty to discontinue this feature Tap here if you need to Phone Setup Li use a prefix Phone 767 1506 Enter the r Dicl prefix prefix here O Disable call waiting O Use calling card 2 Tap atthe beginning of the Dial Prefix field to insert the cursor then use the stylus to write Graffiti character strokes or the on line keyboard to enter the prefix you need 3 When you are finished tap OK to confirm your selection and return to the Network Preferences screen Disabling Call Waiting Call Waiting can cause your session to terminate if you receive a call while you are connected If your telephone has Call Waiting you need to disable this feature before logging in to your ISP or dial in server To disable Call Waiting 1 Tap the Disable Call Waiting checkbox
56. o select a timeout value 3 Tap OK to confirm your selection and return to the Network Preferences screen Creating a Login Script A login script is a series of commands similar to an autoexec bat file that automates logging in to your ISP You can create login script files by selecting commands from the Command pick list in the Login Script dialog Some of the commands from the Command Pick list like Send require additional information to be executed Those commands have a parameter field so that you can add the necessary data Note You can also use non ASCII and literal characters in your login script Refer to Appendix A Non ASCII Characters for Login Scripts for additional information To create a login script 1 From the Details dialog tap the Script button The Login Script dialog appears 2 Tap onthe word End to display the Command list as displayed in the following diagram page 50 PalmPilot Professional Handbook Tap to select a command G Login Script w Send CR w Wait For w Send w Wait For i w Send UserID Tap here w Send CR RAMs Password _ Send Password The following commands are available Wait For The Wait For command tells your PalmPilot to wait until specified characters are sent by the TCP IP server it is connecting to before executing the next command Send The Send command transmits specified characters to the TCP IP server to which you ar
57. ost computers into IP addresses When you enter aDNS number or IP address you are identifying a specific server that handles the translation services Each IP address has four sections separated by periods In the Details dialog you enter each section separately Each section of an IP address is made up of anumber from 0 to 255 numbers are the only allowable characters in this field Note Ask your Internet Service Provider or your System Administrator for the correct Primary or Secondary DNS IP numbers Tip Many systems do not require that you enter a DNS If you are not sure leave the DNS field blank To enter a primary and secondary DNS 1 Tap anywhere in the first section of the Primary DNS field which is to the left of the first period to insert the cursor 2 Use the stylus to write Graffiti character strokes or the on screen keyboard to enter the first section of the IP address Note that each section can only be anumber from 0 to 255 3 Tap anywhere in the second section of the Primary DNS field to insert the cursor then enter the second section of the IP address 4 Tap anywhere in the third section of the Primary DNS field to insert the cursor then enter the third section of the IP address Chapter 3 Reference page 47 5 Tap anywhere in the last section of the Primary DNS field to insert the cursor then enter the last section of the IP address 6 Repeat steps 1 through 5 for the Secondary DNS nu
58. r desktop e mail system with the mail on your PalmPilot organizer For example messages deleted from your PalmPilot M ail will be deleted from your desktop e mail system after you perform your next HotSync operation so you never have to delete messages twice Similarly if you read a message on PalmPilot organizer and leave it in your inbox after the next HotSync operation it will be marked read on your desktop system With Mail you can m Use your PalmPilot organizer to send and or retrieve e mail messages from your desktop e mail application m View delete file and or reply to incoming mail m Create outgoing messages Your PalmPilot organizer also enables you to create drafts of messages that can be completed at a later time Chapter 1 Mail page 1 m Create simple or complex filters which allow you to decide the type of e mail that your PalmPilot organizer will retrieve from your desktop e mail application Configuring Mail on the Desktop Before you use M ail for the first time your desktop e mail application should be configured and fully functional Once your e mail application is up and running you must enable or activate the M ail application on the desktop and provide some basic configuration information Note The following instructions assume that you have already installed PalmPilot Desktop software on your computer To activate the Change HotSync dialog 1 In Windows 95 or Windows NT 4 0 open th
59. ress uksupport palmpilot 3com com BBS 0118 969 2200 Fax on demand 0118 922 8299 Facsimile 0118 969 4222 Telephone 0118 944 1000 Chapter 3 Reference page 57 Appendix A Non ASCII Characters for Login Scripts Note The following information is provided to create custom login scripts that require non ASCII characters Itis provided for the advanced user who understands the use and requirements of such characters in a custom login script Use of char You may use the caret to transmit ASCII command characters If you send char and the ASCII value of char is between and _ then the character is automatically translated to a single byte value between 0 and 31 For example M is converted to a carriage return If char is a value between a and z then the character sequence is translated to a single byte value between 1 and 26 If char is any other value then the character sequence is not subject to any special processing For example the string JoeM transmits J oe followed by a carriage return Carriage Return and Line Feed You may include carriage return and line feed commands as part of the login script when entered in the following format lt cr gt Sends or receives a carriage return lt df gt Sends or receives a line feed For example the string waitfor J oe lt cr gt lt f gt waits to receive J oe followed by a carriage return and line feed from the remote computer before executing th
60. select a service 1 From the Network Preference screen tap the word Service The pick list appears listing all of PalmPilot organizer s available pre defined service templates 2 Tapto select the service you want to use Entering a User Name The User Name setting identifies the name you use when you log in to your Internet Service Provider or your dial in server Although this field can contain multiple lines of text only two lines are displayed Chapter 3 Reference page 39 To enter a user name 1 From the Network Preferences screen tap anywhere in the User Name field to move the cursor to that field 2 Use the stylus to write Graffiti character strokes or the on screen keyboard to enter your user name as shown in the following diagram Preferences w Network w Service Untitled Type your user name here Note M ost dial in servers do not accept spaces in the user name Entering a Password The Password field identifies the password you use to log in to your server or ISP This field displays two possible settings Prompt the default setting or Assigned If you enter a password your PalmPilot displays the word Assigned in this field If you decide not to enter a password in this field your PalmPilot displays the word Prompt in this field and will ask you to enter a password during the login procedure Note If you are concerned about security you should select the Prompt
61. sh aolcom Lunch Fiad fred earthlinkn Lunch meeting fred earthiink n Lunch pratt phil griffin com Lunch Meeting phil griffin cam Lunch ieem Gar 2 Tap Outbox The Message List will display the messages contained in the Outbox 3 Tap the entry of the message you want to retrieve to display the message as shown in the following diagram Tap message to select Mail unread 0 w Outbox Emergency Meeting To joe ix netcom com Subj Emergency Meeting lioe ix netcom c Emergency Meeti Meeting with client at 4 00pm Bring blueprints Tap to retrieve message 4 Tap the Edit button to remove the message from the Outbox folder and place the message back in the New M essage screen Chapter 1 Mail page 19 Draft Messages There are times when you may not want to immediately send a message you have composed for example you may want to add additional information before sending it Your PalmPilot enables you to save such messages as drafts Draft messages are stored in the Draft folder until you are ready to edit them Once edited a draft becomes a new message again Note You can also save a message as a draft by canceling it When you cancel a message your PalmPilot displays a dialog asking you if you want to save the message as a draft If you tap the Yes button your PalmPilot will save your message as a draft To save a message as a draft 1 From the N
62. shows version revision information about the M ail application Deleting Messages There are two ways to delete a message use the Delete button or use the Delete command from the M essage menu Deleted message are stored in the Deleted folder until you perform the next HotSync operation To delete a message 1 From the Message View screen tap the Delete button or from the M essage menu tap the Delete command If you have selected to confirm delete messages from the Preferences dialog your PalmPilot will display a Delete M essage alert 2 Tap the Yes button to confirm that you want to delete the currently selected message Your PalmPilot then stores this message in the Deleted folder until you perform the next HotSync operation Important If you delete a message from PalmPilot it will be deleted on your desktop e mail system after you perform a HotSync operation Chapter 1 Mail page 35 Removing a Message from the Deleted Folder Deleted messages are stored in the Deleted folder until you complete the next HotSync Because of this you can reverse the deletion of a message by removing it from the Deleted folder as long as your have not performed either a HotSync or purged the contents of the Deleted folder Note Your PalmPilot moves the selected message from the Deleted folder to the Filed folder After you perform a HotSync operation it will still be deleted from your desktop e mail system To remove a message fro
63. t an address so that it s highlighted then tap the Add button The selected address will be entered in the appropriate To or CC field Adding Message Details Before you send your message you can attach additional attributes called message details to your message such as a signature block or flagging the message as high priority These features are dependent on the desktop e mail application you use If your e mail application does not support the message detail you have selected your PalmPilot will not be able to attach that attribute to your message The following message details are available m Priority This option lets you flag a message as high normal or low priority ms Signature This option lets you attach previously defined text as a signature block Creating a signature block will be explained in a following section BCC This option creates a blind carbon copy field in the New Message screen This setting is valid only for the current message Confirm Read This option lets you request a confirmation telling you when the message was read Confirm Delivery This option lets you request a confirmation telling you when the message was delivered Note The Priority and BCC settings are only valid for the current message and must be set with each subsequent message you create page 14 PalmPilot Professional Handbook Setting a Priority To set a priority for your message 1 From the New Message scr
64. the Software or your rights under this License Agreement page 60 PalmPilot Professional Handbook Modification reverse engineering reverse compiling or disassembly of the Software is expressly prohibited However if you area European Community EC resident information necessary to achieve interoperability of the Software with other programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from 3Com upon written request EXPORT RESTRICTIONS You agree that you will not export or re export the Software or accompanying documentation or any copies thereof or any products utilizing the Software or such documentation in violation of any applicable laws or regulations of the United States or the country in which you obtained them TRADE SECRETS TITLE You acknowledge and agree that the structure sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers You agree to hold such trade secrets in confidence You further acknowledge and agree that ownership of and title to the Software and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers UNITED STATES GOVERNMENT LEGEND The Software is commercial in nature and developed solely at private expense The Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in
65. the calling card number here Note Tap the Use Calling Card box again so that it s empty to disable this feature Chapter 3 Reference page 43 2 Tap atthe beginning of the Use Calling Card field to insert the cursor then use the stylus to write Graffiti character strokes or the on screen keyboard to enter your calling card number Note It s a good idea to add at least three commas at the beginning of your calling card number to compensate for the cue delay 3 If you are finished tap OK to confirm your selection and return to the Network Preferences screen Connecting to your Service Establishing a connection to your ISP or dial in server is easy you just tap the Connect button Remember that you need a third party application such as a web browser or news reader to take advantage of this connection Note Check the PalmPilot website http www palmpilot com for the latest information about third party applications that support PalmPilot TCP IP To establish a connection 1 From the Network Preferences screen tap the Connect button as shown in the following diagram Preferences gt Network v Service Untitled Tap here to connect 2 Your PalmPilot will immediately dial the ISP currently selected The screen will change to display Service Connection Progress messages Tip To see expanded Service Connection Progress messages press the Scroll Down button page 44 Palm
66. toffice 4 profile 3 purge messages 34 selecting application 3 sending messages 17 show date 21 synchronizing 6 user name 4 Menu Commands for mail 30 for network 49 page 69 Messages 7 address lookup 11 bec 13 confirm delivery 13 confirm read 13 confirmations 16 creating 9 deleting 32 draft 18 editing unsent 17 filing 19 font size 8 header information 8 in deleted folder 33 list options 20 priority 13 purging deleted 34 sending 17 show date 21 signature 13 sorting 22 truncating 29 N Network connecting 41 connection type 43 idle timeout 46 login script 47 page 70 menu commands 49 password 37 phone settings 38 preferences 35 primary DNS 44 secondary DNS 44 selecting service 36 user name 36 New messages 9 O Outbox 20 P PalmPilot Desktop configuring mail 2 Password 4 for network 37 Phone Settings 38 call waiting 39 using calling card 40 Postoffice 4 PPP 42 Preferences network settings 35 Primary DNS 44 PalmPilot Professional Handbook Priority 13 message list 22 setting 14 Profile 3 T Purge Truncate 29 deleted messages 34 U R User Name 4 for ISP 36 Remote HotSync 24 S Secondary DNS 44 Selecting application for mail 3 Sending Messages 17 Service selecting for network 36 Service Templates 42 deleting 50 details 42 Show Date 21 Signature 13 adding 15 Size message font 8 SLIP 42 Sort Index page 71
67. tside of the United States will vary dependent on Customer s location Products or parts shipped by Customer must be sent prepaid and packaged appropriately for safe shipment obtaining insurance for packages is advisable In the United States if such products or parts are not shipped by Customer to arrive at 3Com within thirty 30 days from the date warranty service authorization is provided Customer will pay 3Com the price of such product or part at the then current published catalog price WARRANTIES EXCLUSIVE IF THIS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPLACEMENT OR REPAIR OF THE PRODUCT OR PART OR REFUND OF THE PURCHASE PRICE PAID AT THE OPTION OF 3COM AND DEPENDENT UPON PRIOR AUTHORIZATION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3Com shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused b
68. u are away on travel or your ISP server Fora complete explanation on how to configure M odem Preferences parameters refer to the PalmPilot Handbook The Network Preferences settings apply specifically to TCP IP and are based on the concept of service templates Service templates are a set of ISP or dial in server configuration settings you can create save and reuse Your PalmPilot comes with a number of service templates already installed available service templates are listed in the Service pick list page 38 PalmPilot Professional Handbook To activate the Network Preferences screen 1 From the Applications Picker tap the Preferences icon The screen will change to display the General Preferences screen 2 Tap the text that appears in the upper right corner of the Preference screen The Preferences pick list appears 3 Tap Network in the pick list The Network Preferences screen appears as shown in the following diagram Tap here to display the Preferences pick list Preferences w Network Tap to selecta service template Y sugie User Name Enter your user i name here Password Phone Tap to enter phone Details Connect Selecting a Service You use the Service setting to choose the service template for your Internet Service Provider or a dial in server Service templates are a set of ISP and dial in server configuration settings that you can create save and reuse To
69. ur selection and return to the Network Preferences screen Idle Timeout The Idle Timeout setting defines how long your PalmPilot waits before dropping the connection with your ISP or dial in server when you switch out of a TCP IP application To set the Idle Timeout 1 Tap anywhere on the text inside the Idle Timeout field A pick list appears as shown in the following diagram Details Connection type ww PPP Tap to select Idle timeout Irimediate idle timeout value 1 Minute Primary DNS 2 Minutes 3 Minutes Secondary DMS eae IF Address Bf Automatic OK Cancel Script The Idle Timeout pick list offers the following selections Immediate This means that your PalmPilot will immediately drop the connection to your ISP when you switch to another application 1 minute This means that your PalmPilot will wait one minute for you to open another application before it drops the connection 2 minutes This means that your PalmPilot will wait two minutes for you to open another application before it drops the connection Chapter 3 Reference page 49 3 minutes This means that your PalmPilot will wait three minutes for you to open another application before it drops the connection m Power Off This means that your PalmPilot will keep your PPP or SLIP session connected until you power off your PalmPilot or until it times out This option works best with the PalmPilot M odem 2 Tap t
70. words in astring If your string exceeds the length of the field tap the name of the field to display the Notes screen for that header field as shown in the following diagram p Tap here Enter filter data HotSync Options Settings for w Local HotSync Send only g Hetrieve All High Priority v prore Messages Containing Com gA Tap Done to return to HotSync Options dialog For more information about header field N otes screens refer to the section Creating a M essage Tap the Done button to return to the HotSync Options dialog Tap the OK button to confirm your filter strings and close the HotSync Options dialog page 30 PalmPilot Professional Handbook High Priority Messages The Retrieve All High Priority setting lets you retrieve messages marked high priority even if those messages would have been blocked by a defined filter To retrieve high priority messages 1 Inthe HotSync Options dialog tap the word Filter to display additional filter options 2 Tap the Retrieve All High Priority check box so that it s checked to retrieve all messages marked high priority Tap the check box again so that it s empty to disable this feature HotSync Options Tap check Settings for w box 1 Fiter amp Retrieve All High Priority w Ignore Messages Containing 3 Tap OK to confirm your selection and close the HotSync Options dialog Note This setting is applicabl
71. y Customer s or any third person s misuse neglect improper installation or testing unauthorized attempts to page 64 PalmPilot Professional Handbook repair or modify or any other cause beyond the range of the intended use or by accident fire lightning or other hazards or acts of God This warranty does not cover physical damage to the surface of the product including cracks or scratches on the LCD touchscreen This warranty does not apply when the malfunction results from the use of this product in conjunction with accessories other products or ancillary or peripheral equipment and 3Com determines that there is no fault with the product itself This warranty does not apply to the failure of the product or part due primarily to any communication service Customer may subscribe to or use with the product LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF THIS PRODUCT EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPLACEMENT OR

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