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3Com TECHD-0000000122 Owner's Manual

1. Pin Number Signal Name 1 Twisted Pair 1 positive TP1 2 Twisted Pair 1 negative TP1 3 Twisted Pair 2 positive TP2 4 Twisted Pair 3 positive TP3 5 Twisted Pair 3 negative TP3 X Series Hardware Installation and Safety Guide V 2 5 Appendix A Connector and Pinout Specifications Table A 1 RJ 45 1000 Base T Connector Pinouts Pin Number Signal Name 6 Twisted Pair 2 negative TP2 7 Twisted Pair 4 positive TP4 8 Twisted Pair 4 negative TP4 The following table describes the pinout information for a 10 100 RJ 45 connector Table A 2 RJ 45 10 100 Base T Connector Pinouts Pin Number Signal Name 1 Transmit positive 2 Transmit negative 3 Receive positive 4 Unused 5 Unused 6 Receive negative 7 Unused 8 Unused DB 9 Connector Pinout The following figure displays a DB 9 connector This connector is used in the X505 only Figure A 2 DB 9 Connector cn The following table details the pinout information for the DB 9 connector Table A 3 DB 9 Connector Pinouts Pin Number Signal Name 1 Data Carrier Detect DCD 2 Receive Data RxD 3 Transmit Data TxD X Series Hardware Installation and Safety Guide V 2 5 Port Connectors Table A 3 DB 9 Connector Pinouts Pin Number Signal Name 4 Data Terminal Ready DTR 5 Ground GND 6
2. on page 26 Software Specifications on page 27 Hardware Specifications The following table lists hardware specifications for the TippingPoint X Series X506 Table 4 4 TippingPoint X Series X506 Specifications Specification Description Dimensions 17 25 in 12 25 in x 1 75 in 43 8 cm x 31 1 cm x 4 4 cm Weight 9 Ibs 2 2 kg Management Interface One 10 100 Ethernet interface Serial Interface RJ45 interface COM1 115200 baud parity none flow control none Network Interfaces Six 10 100 Ethernet copper interfaces supporting up to 50 Mbps of traffic X Series Hardware Installation and Safety Guide V 2 5 Chapter 4 TippingPoint X506 Overview Table 4 4 TippingPoint X Series X506 Specifications Specification Description Power Requirements 100 to 240 VAC 1 2 amperes 50 60 Hz Maximum Power Consumption 64 Watts Service Provider operating Temperature 0 to 40 C 32 0104 requirements Operating 20 to 70 C 4 to 158 F Storage Altitude No degradation up to 13K feet Humidity 596 to 9596 non condensing Technical Specifications The following table lists technical specifications for the X506 hardware Table 4 5 TippingPoint X506 Hardware Specifications Specification Detail Description Internal hardware Processor 1 5 Ghz Celeron M 512 MB Compact Flash drive 1 GB PC2100 DDR Primary cache 32
3. 12 location 12 rack and clearance 12 reliable earthing 12 safety requirements 8 system grounding 12 unpacking 13 ventilation 12 rack and clearance requirements 12 rack space X505 20 X506 27 X Series Hardware Installation and Safety Guide V 2 5 EJ registering X505 22 X506 30 related documentation xiii reliable earthing 12 requirements environmental 12 rack and dearance 12 reliable earthing 12 system grounding 12 S Safety Extra Low Voltage SELV 10 safety requirements 8 ESD 9 Security Management System SMS 2 5 19 27 Security Zones 3 software specifications X505 19 X506 27 Stateful IP filtering 2 system grounding requirements 12 T Threat Management Center TMC 5 Threat Suppression Engine TSE 4 traffic performance 4 U unpacking 13 V ventilation 12 VPN connectivity 3 X505 15 X506 23 X Series core functionality 2 Index X Series Hardware Installation and Safety Guide V 2 5
4. Data Set Ready DSR 7 Request to Send RTS 8 Clear to Send CTS 9 Ring Indicator RI X Series Hardware Installation and Safety Guide V 2 5 Appendix A Connector and Pinout Specifications E X Series Hardware Installation and Safety Guide V 2 5 Index A action set 1 C chassis X505 20 X506 27 Class A digital apparatus 8 Command Line Interface CLI 2 configuration OBE Setup Wizard 21 28 connecting to Internet 22 29 connector amp pinout specifications 31 content filtering 3 core functionality 2 customer support xv DB 9 COM 32 DB 9 pinout 32 Digital Vaccine 5 E electromagnetic static discharge ESD 9 12 encryption standards 3 environmental requirements 12 ethernet interfaces 4 F FCCrules 8 firewall 3 G guide conventions xi customer support xv organization x overview ix related documentation xiii target audience ix hardware specifications X505 18 X506 25 installation environmental requirements 12 location 12 prepare the site 7 rack and clearance 12 reliable earthing 12 safety requirements 8 system grounding 12 unpacking 13 ventilation 12 installing chassis bolting device to rack 20 28 X505 20 X506 27 IPS core functionality 2 IPSec 3 L L2TP 3 LEDs X505 17 X506 24 Local Security Manager LSM 2 4 location 12 management processor connectors DB 9 COM 32 DB 9 pinout 32 port connectors 31 p PPTP 3 prepare the site 7 environmental requirements
5. Installation and Safety Guide V 2 5 Table of Contents Chapter 2 Prepare the Site Overview Safety Requirements Class A Notices General Guidelines Rack and Clearance Requirements Ventilation and Location Environmental Requirements Reliable Earthing System Grounding Requirements Unpack the TippingPoint System Chapter 3 TippingPoint X505 Overview Overview Chassis Overview Chassis Features LEDs Technical Specifications Hardware Specifications Technical Specifications Software Specifications Hardware Installation and Configuration Install the TippingPoint Chassis Connect the power Complete Initial Setup Configuration Connect the X505 to the Internet Register the TippingPoint X505 Chapter 4 TippingPoint X506 Overview Overview Chassis Overview Chassis Features LEDs Technical Specifications Hardware Specifications Technical Specifications Software Specifications Hardware Installation and Configuration Install the TippingPoint Chassis Connect the power Complete Initial Setup Configuration Connect the X506 to the Internet Register the TippingPoint X506 X Series Hardware Installation and Safety Guide V 2 5 Table of Contents Connector and Pinout Specifications 31 Port Connectors 31 Index 35 X Series Hardware Installation and Safety Guide V 2 5 Table of Contents X Series Hardware Installation and Safety Guide V 2 5 List of Figures List of Figures Figure 3 1 TippingPoint X505 Front
6. Management Center TMC The X Series uses filters to scan traffic and recognize header or data content in the attack along with the protocol service and the operating system or software the attack affects The attack filter includes an action set which defines the reaction when the X Series encounters packets that match attack filter parameters In a broad sense the X Series either drops matching packets or permits them X Series Hardware Installation and Safety Guide V 2 5 ES Chapter 1 Overview The Stateful IP filtering provides service level stateful inspection of network traffic It incorporates filtering functionality to protect mission critical applications An administrator can use firewalls and content filters that determines how the system handles traffic to and from a particular service These filters are specified by the source destination and service or protocol of the traffic The X Series is responsible for the host and service database used by TippingPoint The X Series scans your network and maintains an inventory of the active hosts and services on those hosts System administrators can use information collected by the X Series to tune attack and IP filters Core Functionality The X Series provides the following core functionality Optimized VPN connectivity The TippingPoint X Series allows inspection and control of traffic both inside and outside of VPN tunnels Enforcement of usage policies The TippingPoi
7. efficiently A tip has an icon to the left showing a light bulb drawn inside and starts with the word Tip Tip Setting the logging parameter to off or minimal will improve your systems processing performance but it will make debugging very difficult in the event of a system crash During system integration you can set logging to full to ease debugging After you have finished testing set logging to minimal to improve performance Bm X Series Hardware Installation and Safety Guide V 2 5 Related Documentation Related Documentation The TippingPoint X Series systems have a full set of documentation These publications are available in electronic format on your installation CDs For the most recent updates check the Threat Management Center TMC web site at https tmc tippingpoint com Table About 1 TippingPoint Documents Audience Publication Location Hardware Quick Start TippingPoint X Series X5 printed version in the TippingPoint Technicians Quick Start TippingPoint X Series X505 X Series box TippingPoint X Series Quick Start TippingPoint X Series X506 Documentation CD https Quick Start TippingPoint X Series X710 tmc ppingpoint com TippingPoint X Series Hardware Installation and TippingPoint X Series Safety Guide Documentation CD https tmc tippingpoint com SMS Installation and Configuration Guide printed version in the TippingPoint X Series box TippingPoin
8. overview of the TippingPoint X506 Overview This chapter describes the components chassis requirements and installation of the TippingPoint X Series X506 device Prior to installation you should also obtain the TippingPoint X Series Command Line Interface Reference After installation of the components you will need to run through the TippingPoint Setup Wizard as part of the installation and configuration procedures This chapter includes the following topics Chassis Overview on page 24 Technical Specifications on page 25 Hardware Installation and Configuration on page 27 X Series Hardware Installation and Safety Guide V 2 5 Chapter 4 TippingPoint X506 Overview Chassis Overview The TippingPoint X506 system comprises a 1 rack unit chassis that uses a front access architecture The X506 has six ports supporting up to six network segments and is rack mountable on a 19 or 23 inch rack The following image shows the front chassis interface for a TippingPoint X506 Figure 4 1 TippingPoint X506 Front Panel USB COM Port Port TippingPoint X506 uN 7 7 Ps win dii com LAN Port WAN Port Status LEDs The following sections describe the TippingPoint X506 hardware components Chassis Features The chassis offers features for viewing the status of the system and modifying settings LEDs There are two LEDs on the front panel one for status and one for power The following tab
9. 1 866 681 8324 TippingPoint is committed to providing quality customer support to all of its customers Each customer is provided with a customized support agreement that provides detailed customer and support contact information For the most efficient resolution of your problem please take a moment to gather some basic information from your records and from your system before contacting customer support including your customer number on the Customer Support Agreement and shipping invoice that came with your system Table About 2 Customer Support Information Information Location Your customer number You can find this number on your Customer Support Agreement and on the shipping invoice that came with your TippingPoint system Your X Series serial number You can find this number on the shipping invoice that came with your TippingPoint X Series system or on the X Series device Your X Series software version You can find this information in the LSM in the System Stats number frame in the Update tab or by using the CLI show version command Your X Series system boot time You can find this information in the LSM in the System Stats frame Contact Information Use the following information to contact TippingPoint Customer Support Telephone North America 1 866 681 8324 International 1 512 681 8524 Australia 800 783 933 New Zealand 0800 852 300 E mail support tippingpoint com X Se
10. KB Secondary cache 1 MB Power consumption Max 64W External interfaces One 10 100 Ethernet one USB port 6 copper ports Software requirements and network management requirement TP Security Management Software SMS Version 2 5 and above Maximum data rates per port 50 Mbps WARNING The X506 uses double pole neutral fusing To protect against risk of fire replace X506 fuses only with the same type of fuse 5x20mm 2A 250 volts fast acting Disconnect the power source before replacing the fuses X Series Hardware Installation and Safety Guide V 2 5 Hardware Installation and Configuration Software Specifications To run the TippingPoint X SeriesIntrusion Prevention System IPS you need one of the following software applications devices Table 4 6 Software Specifications for the TippingPoint X Series IPS Specification Description TippingPoint X Series Security Management SMS can optionally be used to manage multiple System SMS Software Version 2 5 and above TippingPoint Intrusion Prevention Systems optional 1 Windows based PC running Windows 9x Must be attached to your network via serial NT 2000 XP or ME port Hardware Installation and Configuration This chapter includes the following sections Install the TippingPoint Chassis on page 27 Connect the power on page 28 Complete Initial Setup Configuration on page 28 Connect th
11. Panel 16 Figure 3 2 TippingPoint X505 Back Panel 16 Figure 4 1 TippingPoint X506 Front Panel 24 Figure A 1 RJ 45 Connector 31 Figure A 2 DB 9 Connector 32 X Series Hardware Installation and Safety Guide V 2 5 List of Figures X Series Hardware Installation and Safety Guide V 2 5 List of Tables Table About 1 TippingPoint Documents Table About 2 Customer Support Information Table 1 X Series System Performance Table 2 1 Environmental Requirements for the TippingPoint X Series Table 3 3 LED Descriptions Table 3 4 Management Port LED Descriptions Table 3 5 TippingPoint X Series X505 Specifications Table 3 6 TippingPoint X505 Hardware Specifications Table 3 7 Software Specifications for the TippingPoint X Series IPS Table 3 8 Rack Space Requirements Table 4 2 LED Descriptions Table 4 3 Segment Port LED Descriptions Table 4 4 TippingPoint X Series X506 Specifications Table 4 5 TippingPoint X506 Hardware Specifications Table 4 6 Software Specifications for the TippingPoint X Series IPS Table 4 7 Rack Space Requirements Table A 1 RJ 45 1000 Base T Connector Pinouts Table A 2 RJ 45 10 100 Base T Connector Pinouts Table A 3 DB 9 Connector Pinouts X Series Hardware Installation and Safety Guide V 2 5 List of Tables X Series Hardware Installation and Safety Guide V 2 5 About This Guide Explains who this book is intended for how the information is org
12. U Network Equipment Building Typical 13 chassis generating or 105 Watts Systems NEBS Total number of chassis must generate or 1372 Watts Bolt the Device to the Rack Use the following guidelines when bolting the TippingPoint X Series to the rack WARNING To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensure that the system remains stable X Series Hardware Installation and Safety Guide V 2 5 Hardware Installation and Configuration If the rack comes with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack If the rack is partially filled load the rack from the bottom to the top with the heaviest component at the bottom of the rack f you plan to expand your system to include additional TippingPoint X Series systems in the future allow space in the rack for additions During the initial installation keep in mind the weight distribution and stability of the rack Connect the power STEP Locate the male power inlet on the back of the chassis STEP2 Plug one end ofa standard female power plug into the power inlet STEP3 Plug the other end into an AC outlet or power strip and press the power switch to power on CAUTION The X505 may take several minutes to boot up When the Status LED is steady green the device is powered up and ready to use Complete Initial Setup Configurat
13. anized where information updates can be found and how to obtain customer support if you cannot resolve a problem Overview Welcome to the TippingPoint X Series Hardware Installation and Safety Guide The TippingPoint X Series combines firewall and VPN functionality with the TippingPoint Intrusion Prevention System IPS to provide a unified approach to network security The Local Security Manager LSM and Security Management System SMS provide management options for your X Series devices and network security This chapter includes the following sections Target Audience on page ix Organization on page x Conventions on page xi Related Documentation on page xiii Customer Support on page xv Target Audience This guide is intended for use by technicians and maintenance personnel responsible for installing configuring and maintaining the TippingPoint X Series Users should be familiar with telecommunications products and networking concepts TippingPoint X Series Hardware Installation and Safety Guide V 2 5 B About This Guide Organization The TippingPoint X Series Hardware Installation and Safety Guide is organized as follows About the Guide Explains who this book is intended for how the information is organized where information updates can be found and how to obtain customer support if you cannot resolve a problem TippingPoint Overview Provides a description of the deployment environmen
14. bles documentation and management software STEP7 Inspect all the equipment inside for damage If you think any equipment might be damaged contact your freight provider for how to lodge a damage claim and contact your TippingPoint sales or field representative for instructions Please Recycle The shipping materials are recyclable Please save for later use Cs or dispose of them appropriately X Series Hardware Installation and Safety Guide V 2 5 Chapter 2 Prepare the Site E X Series Hardware Installation and Safety Guide V 2 5 505 Overview This chapter provides an overview of the TippingPoint X505 Overview This chapter describes the components chassis requirements and installation of the TippingPoint X Series X505 device Prior to installation you should also obtain the TippingPoint Command Line Interface Reference After installation of the components you will need to run through the TippingPoint Setup Wizard as part of the installation and configuration procedures This chapter includes the following topics Chassis Overview on page 16 Technical Specifications on page 18 Hardware Installation and Configuration on page 19 X Series Hardware Installation and Safety Guide V 2 5 Chapter 3 TippingPoint X505 Overview Chassis Overview The TippingPoint X505 system comprises a 1 15 rack unit chassis that uses a front access architecture The X505 has four ports supporting conn
15. ccept the certificate and continue with the configuration procedure Connect the X505 to the Internet STEP 1 Use an Ethernet cable to connect the X505 WAN port to your router If the X505 is configured to receive its WAN IP address by DHCP PPPoE PPTP or L2TP the device connects to your service provider This may take a minute or more STEP 2 Check the status of the external virtual interface with the LSM or the CLI If active the inter face will be in Up status and will have an IP address STEP3 Use your web browser to connect to an external URL such as http www tippingpoint com If you can see the web site your internet connection is active and you can register your device and configure other features of the X505 Register the TippingPoint X505 To activate your license you must register the TippingPoint X505 on the 3Com eSupport Web site http esupport 3com com Have the following information available Product code 3CRTPX505 73 Serial number You can find the serial number in the Local Security Manager LSM on the System Summary page with the Command Line Interface CLI show version command on the bottom ofthe X505 unit on the bar code sticker Product purchase information Company Purchased From Purchase Location City Warranty Start Date in the format mm dd yyyy ES X Series Hardware Installation and Safety Guide V 2 5 X506 Overview This chapter provides an
16. ded in front of it on slide assemblies The equipment rack must be installed according to the manufacturer s instructions You must also consider the weight of any other device installed in the rack You are responsible for installing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the server Make sure that the chassis cooling fans run continuously while the system is powered CAUTION Make sure all cards are completely connected to the backplane Improper connections can disrupt system operation Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure X Series Hardware Installation and Safety Guide V 2 5 Chapter 2 Prepare the Site WARNING This warning symbol means danger It tells you how to avoid physical injury to people or equipment For people injury includes anything from temporary conditions such as pain to irreversible conditions such as death For equipment injury means anything requiring repair Warnings tell you what you should or should not do and the consequences of not heeding the warning Only trained and qualified personnel should install replace or service this equipment Disconnect the system before servicing This product requires short circuit overcurrent protection to be provided as part of th
17. e X506 to the Internet on page 29 Register the TippingPoint X506 on page 30 Install the TippingPoint Chassis To install the TippingPoint you must do the following Determine Total Rack Space Bolt the Device to the Rack Determine Total Rack Space Before you install the chassis you should determine the total rack space that is required to install your system The required rack space will increase if you plan to install multiple systems The TippingPoint X Series system fits in either a 19 inch or a 23 inch wide rack See the following table for individual rack space requirements Table 4 7 Rack Space Requirements Requirement Configuration Type Min Max Number of Chassis Physical Size of Rack Typical Maximum of 9 chassis on a 7 foot rack Total number of chassis must be lt or 42 RUs Each TippingPoint X Series X506 requires 1RU X Series Hardware Installation and Safety Guide V 2 5 Chapter 4 TippingPoint X506 Overview Table 4 7 Rack Space Requirements Requirement Configuration Type Min Max Number of Chassis Network Equipment Building Typical 13 chassis generating lt or 105 Watts Systems NEBS Total number of chassis must generate lt or 1372 Watts Bolt the Device to the Rack Use the following guidelines when bolting the TippingPoint X Series to the rack WARNING To prevent bodily injury when mounting or servicing this unit ina rac
18. e building installation Install only in accordance with national and local wiring regulations Do not operate the system unless all cards and top cover is in place To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord There is a risk of explosion if the battery is replaced by an incorrect type Dispose of used batteries according to the instructions This equipment is to be installed and maintained by service personnel only as defined by AS NZS 3260 Clause 1 2 14 3 Service Personnel This unit is intended for installation in restricted access areas only When connecting equipment to IT power distributions Phase to phase voltage must not exceed 240 V The ports on the front of the TippingPoint are Safety Extra Low Voltage SELV circuits SELV circuits should only be connected to other SELV circuits Do not work on the system or connect or disconnect cables during periods of lightning activity To prevent the unit from overheating do not operate it in an area that exceeds the maximum recommended ambient temperature of 104 F 40 C To prevent airflow restriction allow at least 3 inches 7 6 cm of clearance around the ventilation openings X Series Hardware Installation and Safety Guide V 2 5 Safety Requirements WARNING Only trained and qualified personnel should install replace or service this equipment Disconnect the system before servicing Read all of the installation instruc
19. ections to two to four network security zones The X505 is rack mountable on a 19 or 23 inch rack The following images shows the front and back chassis panels for a TippingPoint X505 Figure 3 1 TippingPoint X505 Front Panel Management Port Power TippingPoint X505 Console Port USB LAN WAN Port Port Port Figure 3 2 TippingPoint X505 Back Panel Power Input Power Switch Serial Number The following sections describe the TippingPoint X505 hardware components Chassis Features The chassis offers features for viewing the status of the system and modifying settings There is a push button power switch with an LED on the front panel This push button turns the unit s DC voltage power on and off There is also a power switch located at the back of the chassis which controls the AC power to the power supply E X Series Hardware Installation and Safety Guide V 2 5 Chassis Overview LEDs The following table describes the LEDs Table 3 3 LED Descriptions LED Color State Description Activity No light No traffic Indicates that the port is not passing data LED Blinking Data Traffic Indicates that port is passing data amber Link left No light No link Indicates that the port is not linked side LED Green Active Indicates that the port is connected and ready for data 100 LED Green 100 Mbps Indicates the connection speed is 100 Mbps No light 10 Mbps Indicates the connection speed i
20. es the engine re evaluates the traffic for malicious content The instant the engine detects malicious traffic it blocks all current and all subsequent packets pertaining to the traffic flow The block of the traffic and packets ensures that the attack never reaches its destination The combination of high speed network processors and custom ASIC chips provide the basis for IPS technology These highly specialized traffic classification engines enable the IPS to filter with extreme accuracy at gigabit speeds and microsecond latencies Unlike software based systems whose performance is affected by the number of filters installed the highly scalable capacity of the hardware engine enables thousands of filters to run simultaneously with no impact on performance or accuracy Local Security Manager The Local Security Manager LSM is responsible for local administration configuration and reporting for a single X Series Through the use of a graphical user interface GUI the LSM provides the interfaces tools and processes that configure and monitor the X Series The LSM provides a subset X Series Hardware Installation and Safety Guide V 2 5 TippingPoint X Series Environment of the management functionality offered through the Security Management System which is designed to manage several X Series units from a central server You access the LSM through a web browser Internet Explorer V 6 and Firefox The application accesses the Tipp
21. for the names of screen elements like buttons drop down lists or fields For example when you are done with a dialog you would click the OK button Code Used for text a user must type to use the product Italic Used for book titles variables and important term Hyperlink Used for web site and cross reference links Cross References When a topic is covered in depth elsewhere in this guide or in another book in this series a cross reference to the other information will be provided Cross references within this book will take the form for more information about conventions see page 6 Conventions Cross references to other publications will take the form for more information about lt topic gt see Publication Name Messages Messages are special text that are emphasized by font format and icons There are four types of messages in this book Warning Caution Note Tip description of each message type with an example message follows Warning Warnings tell you how to avoid physical injury to people or equipment For people injury includes anything from temporary conditions such as pain to irreversible conditions such as death For equipment injury means anything requiring repair Warnings tell you what you should or should not do and the consequences of not heeding the warning X Series Hardware Installation and Safety Guide V 2 5 mm About This Guide Warnings have an icon to the left sho
22. g is applied through firewall rules Security Zones and Network Interfaces Security Zones enable you to define multiple Layer 2 VLANs A security zone can be associated with a single physical port or can exist virtually by logical definition Policy enforcement is applied to traffic that moves between security zones Network interfaces enable you to define Layer 3 and can represent two or more security zones Security zones can be defined through 802 1q VLAN tags TippingPoint IPS TippingPoint X Series devices use the TippingPoint IPS to protect your network by scanning detecting and responding to network traffic according to the filters action sets and global settings maintained on each device by a client Each device provides intrusion prevention for your network according to the amount of network connections and hardware capabilities X Series Hardware Installation and Safety Guide V 2 5 Chapter 1 Overview The TippingPoint IPS is designed to handle the extremely high demands of carriers and high density data centers Even while under attack TippingPoint Intrusion Prevention Systems are extremely low latency network infrastructure ensuring switch like network performance The TippingPoint IPS is an active network defense system that uses the Threat Suppression Engine TSE to detect and respond to attacks TippingPoint Intrusion Prevention Systems are optimized to provide high resiliency high availability security for remote branc
23. h offices small to medium and large enterprises and collocation facilities Each TippingPoint can protect network segments from both external and internal attacks TippingPoint Intrusion Prevention Systems are extremely low latency network infrastructure ensuring switch like network performance even while under attack X Series devices provide the following ethernet interfaces and traffic performance Table 1 X Series System Performance Model Ethernet Concurrent IPS Firewall Triple DES interfaces sessions Performance Performance X5 25 user license 6 x 10 100 20 000 8 Mbps 50 Mbps 8 Mbps X5 unlimited userlicense 6x10 100 60 000 8Mbps 50 Mbps 8 Mbps X505 4x 10 100 130 000 50 Mbps 200 Mbps 50 Mbps X506 6x 10 100 130 000 50 Mbps 200 Mbps 50 Mbps Threat Suppression Engine The Threat Suppression Engine TSE is a highly specialized hardware based intrusion prevention platform consisting of state of the art network processor technology and TippingPoint s own set of custom ASICs The TSE is a line speed hardware engine that contains all the functions needed for Intrusion Prevention including IP defragmentation TCP flow reassembly statistical analysis traffic shaping flow blocking flow state tracking and application layer parsing of over 170 network protocols The TSE reconstructs and inspects flow payloads by parsing the traffic at the application layer As each new packet ofthe traffic flow arriv
24. hensive global reconnaissance for emerging threats It rapidly builds new filters and algorithms to suppress such threats The TMC offers the following end user service Digital Vaccine A subscription service that offers real time continuous update capability With Digital Vaccine the X Series devices pull new threat filters from the TMC on a routine basis Software Updates Updated versions of the software you can use for your TippingPoint X Series system including the Local Security Manager and Security Management System Documentation Downloadable PDF files of software and hardware documentation including release notes Technical Support Details information for contacting and receiving technical support for user issues X Series Hardware Installation and Safety Guide V 2 5 Chapter 1 Overview 6 X Series Hardware Installation and Safety Guide V 2 5 2 Prepare the Site This chapter discusses the general requirements necessary to prepare your site for the installation of the TippingPoint X Series System Overview Before installing the new TippingPoint X Series you need to gather materials and prepare the network and hardware site To carefully and correctly install the component s you must read through all preparation instructions and requirements This chapter includes general guideline information for all TippingPoint devices The chapter consists of the following sections Safety Requireme
25. iel brouilleur du Canada Note This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Note This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions Statement 191 ORBtERERRCRATS TNA CERENA X4 EMT SLIRKENSCEPHVETF VCCI A X Series Hardware Installation and Safety Guide V 2 5 Safety Requirements General Guidelines See the following list of cautions and warnings for further safety guidelines CAUTION Before you start the installation procedures read this entire chapter for important information and safety warnings Use proper electromagnetic static discharge ESD protection whenever you handle TippingPoint equipment Do not power up the equipment while you install and connect the system If you connect the power improperly and then apply power the cards and chassis could be A damaged The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are exten
26. iguration The TippingPoint X Series X505 ships with the following pre installed components One custom processor card with four Ethernet ports A host processor to control configure monitor and store network traffic A 1GB IDE Flash Drive A three fan cooling unit X Series Hardware Installation and Safety Guide V 2 5 Chapter 3 TippingPoint X505 Overview This chapter includes the following sections Install the TippingPoint Chassis on page 20 Connect the power on page 21 Complete Initial Setup Configuration on page 21 Connect the X505 to the Internet on page 22 Register the TippingPoint X505 on page 22 Install the TippingPoint Chassis To install the TippingPoint you must do the following Determine Total Rack Space Bolt the Device to the Rack Determine Total Rack Space Before you install the chassis you should determine the total rack space that is required to install your system The required rack space will increase if you plan to install multiple systems The X505 system fits in either a 19 inch or a 23 inch wide rack See the following table for individual rack space requirements Table 3 8 Rack Space Requirements Requirement Configuration Type Min Max Number of Chassis Physical Size of Rack Typical Maximum of 9 chassis on a 7 foot rack Total number of chassis must be or 42 RUs Each TippingPoint X Series X505 requires 1R
27. ingPoint Operating System and settings stored on the device Through the LSM you can manage settings directly to the device You access each device to use the LSM The LSM is not a central application that accesses each device in turn but resides as a graphical client for managing the device For more detailed information see the TippingPoint Local Security Manager User Guide Security Management System The Security Management System SMS provides a global view and control for the TippingPoint X Series environment It is shipped as a management server and includes an enterprise desktop the workstation client through which end users can perform secure policy based management tasks for multiple X Series devices It provides facilities similar to the LSM but supports a larger scope Most importantly it provides enterprise wide reporting Unlike the LSM the SMS client provides a central application for managing multiple X Series devices You can create multiple profiles of filters with settings to distribute to specific devices organized in segment groups You can also update the TOS software updates Digital Vaccine packages and configuration settings for all devices through the SMS For more detailed information see the TippingPoint Security Management System User s Guide Threat Management Center The Threat Management Center TMC is the central intelligence bureau for the TippingPoint X Series environment The TMC performs compre
28. ion STEP 1 Configure your computer s network connection to receive an IP address by DHCP STEP2 Use an Ethernet cable to connect your computer to the X505 LAN port Your computer will receive an IP address from the X505 device STEP3 With your computer s internet browser connect to the X505 default LAN address https 192 168 1 254 STEP4 OBE wizard opens STEP Accept the default security level of Level 2 STEP Specify the SuperUser account information at the prompt User Name Password Confirm password STEP Accept the default settings in the rest of the Setup Wizard by clicking No when prompted STEP D Depending on your internet connectivity you may need to update your WAN set tings in the Virtual Interfaces setup screen If you use DHCP to connect to your Internet provider accept the default WAN settings Ifyou use PPPoE enter your ISP user name and password f your ISP assigns a static IP address select Static as the external interface type and enter the IP address subnet mask and default gateway information X Series Hardware Installation and Safety Guide V 2 5 EH Chapter 3 TippingPoint X505 Overview STEP Define additional user accounts if desired At this point your initial configuration of the X505 is complete You can use the LSM to change settings in the future n Note When you connect to the LAN address your browser may display security certificate warning A
29. k you must take special precautions to ensure that the system remains stable Ifthe rack comes with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack If the rack is partially filled load the rack from the bottom to the top with the heaviest component at the bottom of the rack If you plan to expand your system to include additional TippingPoint X Series systems in the future allow space in the rack for additions During the initial installation keep in mind the weight distribution and stability of the rack Connect the power STEP 1 Locate the male power inlet on the back of the chassis STEP 2 Plug one end ofa standard female power plug into the power inlet STEP 3 Plug the other end into an AC outlet or power strip and press the power switch to power on CAUTION The X506 may take several minutes to boot up When the Status LED is steady A green the device is powered up and ready to use Complete Initial Setup Configuration STEP 1 Configure your computer s network connection to receive an IP address by DHCP STEP2 Use an Ethernet cable to connect your computer to the X506 LAN port Your computer will receive an IP address from the X506 device STEP 3 With your computer s internet browser connect to the X506 default LAN address https 192 168 1 254 STEP4 OBE wizard opens X Series Hardware Installation and Safety Guide V 2 5 Hardware Installation and Co
30. le describes the LEDs Table 4 2 LED Descriptions LED Color State Description Top LED Flashing Bootup Indicates that the system is booting up green Solid green Operational Indicates that the system is powered and operating properly Bottom Flashing Establishing Indicates that the VPN connection is in the process of being LED VPN established Solid green Operational Indicates that all configured VPN connections are established successfully Solidgreen Established Indicates that the established VPN connections are passing slow flash with traffic data traffic E X Series Hardware Installation and Safety Guide V 2 5 Technical Specifications The following table describes the Link and Activity LEDs that are at the upper left and right corners of each segment connector Table 4 3 Segment Port LED Descriptions LED Color State Description Link left side No light No link Indicates that the port is not linked LED Green Active Indicates that the port is connected and ready for data Activity right No light No traffic Indicates that the port is not passing data side LED Blinking amber Data Traffic Indicates that port is passing data Technical Specifications The following section lists the hardware technical and software specification for the TippingPoint X506 Hardware Specifications on page 25 Technical Specifications
31. lippingroint X Series Installation and Safety Guide Version 2 5 Part Number TECHD 0000000122 Publication Control Number 102506 0914 Digital Vaccine is a registered trademark and TippingPoint and the TippingPoint logo are trademarks of 3Com Corporation or one of its subsidiaries This document contains confidential information or trade secrets or both which are the property of 3Com Corporation This document may not be copied reproduced or transmitted to others in any manner nor may any use of the information in this document be made except for the specific purposes for which it is transmitted to the recipient without the prior consent of 3Com Corporation Copyright 2006 3Com Corporation All rights reserved Table of Contents Table of Contents Table of Contents i List of Figures V List of Tables vii About This Guide iX Overview ix Target Audience IX Organization X Conventions xi Headings Xi Typeface Xi Cross References xi Messages Xi Related Documentation xiii Customer Support XV Contact Information XV Chapter 1 Overview Overview TippingPoint X Series Overview Core Functionality TippingPoint X Series Environment Optimized VPN Connectivity Policy Enforcement Security Zones and Network Interfaces TippingPoint IPS Threat Suppression Engine Local Security Manager Security Management System Threat Management Center gt gt X Series Hardware
32. nfiguration STEP A Accept the default security level of Level 2 STEP Specify the SuperUser account information at the prompt User Name Password Confirm password STEP Accept the default settings in the rest of the Setup Wizard by clicking No when prompted STEP D Depending on your internet connectivity you may need to update your WAN set tings in the Virtual Interfaces setup screen If you use DHCP to connect to your Internet provider accept the default WAN settings If you use PPPoE enter your ISP user name and password If your ISP assigns a static IP address select Static as the external interface type and enter the IP address subnet mask and default gateway information STEP Define additional user accounts if desired At this point your initial configuration of the X506 is complete You can use the LSM to change settings in the future a Note When you connect to the LAN address your browser may display security certificate warning Accept the certificate and continue with the configuration procedure Connect the X506 to the Internet STEP 1 Use an Ethernet cable to connect the X506 WAN port to your router If the X506 is configured to receive its WAN IP address by DHCP PPPoE PPTP or L2TP the device connects to your service provider This may take a minute or more STEP 2 Check the status of the external virtual interface with the LSM or the CLI If active the inter face will be in U
33. nt X Series can be used to rate limit applications such as peer to peer file sharing applications and includes an optimal Web Content Filter subscription service Multicast applications The TippingPoint X Series prioritizes real time traffic and provides secure connectivity for IP multicast traffic Detection and suppression Unlike an intrusion detection system IDS the X Series identifies and stops malicious traffic on the edge of the network Filter customization Through IP filters exceptions and attack filter creation you can customize TippingPoint to meet the specific needs of your enterprise Real time threat aggregation The TMC collects threat information from throughout the world converts it to attack filters and distributes it to TippingPoint customers Monitoring Enterprise networks are in a constant state of change Because enterprises regularly reconfigure and add new devices and services TippingPoint monitors the network for these changes using network discovery The following sections describe each security application in more detail TippingPoint X Series Environment A single X Series can be installed at the perimeter of your network on your Intranet or both All of the functionality of the X Series runs directly on the device as the TippingPoint Operating System TOS The Local Security Manager LSM is a web browser client for managing your X Series that provides a graphical interface f
34. ntilation and Location Ventilation and proper location are essential to the proper operation of the TippingPoint X Series system Follow these guidelines to ensure that the TippingPoint X Series receives adequate ventilation When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack Ensure that the unit is positioned properly on the rack There should be a minimum clearance of three inches 7 62 cm at the ventilation openings When mounting this unit in an enclosed or multi rack assembly the operating ambient temperature of the rack may be greater than that of the room Ensure that the maximum ambient temperature of 104 F 40 C is not exceeded Environmental Requirements In order for the TippingPoint X Series to run properly your environment must meet the proper criteria The following table lists the recommendations for temperature humidity and altitude settings for the Service Provider SP environment Table 2 1 Environmental Requirements for the TippingPoint X Series Environmental Specifications Description Temperature 0 to 40 C 32 to 104 F Operating 20 to 80 C 4 to 176 F Storage Humidity 5 to 9596 non condensing Altitude No degradation up to 13K feet above sea level Reliable Earthing Ensure the mounting rack is reliably connected to earth System Grounding Requirement
35. nts on page 8 Rack and Clearance Requirements on page 12 Ventilation and Location on page 12 Environmental Requirements on page 12 Reliable Earthing on page 12 System Grounding Requirements on page 12 Unpack the TippingPoint System on page 13 For specific information on the models review the specific chapters per model Chapter 3 TippingPoint X505 Overview Chapter 4 TippingPoint X506 Overview Chapter 5 TippingPoint X710 Overview X Series Hardware Installation and Safety Guide V 2 5 Chapter 2 Prepare the Site Safety Requirements If not properly installed and maintained electrical circuitry equipment like the TippingPoint X Series can pose dangers to both personnel and equipment To prevent accidents adhere to the following guidelines to ensure general safety Remove any dust from the area and keep the area around the TippingPoint X Series system clear and dust free during and after installation Wear safety glasses if you are working under conditions that might be hazardous to your eyes There are no serviceable parts inside Class A Notices The following notices apply to the X505 and X506 which are Class A devices Note This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sure le mat r
36. oint X Series X Series environment is discussed in more detail in the following sections Additional information about the TippingPoint X Series is available in the TippingPoint X Series Concepts Guide Optimized VPN Connectivity The X Series VPN supports IPSec L2TP and PPTP tunneling protocols as well as DES 3DES AES 128 192 256 MD5 and SHA 1 encryption standards and manual keyring IKE with pre shared keys and IKE with X 509 certificates The device provides intrusion prevention inspection within VPN tunnels and can also prioritize traffic bi directionally both inside and outside of the VPN tunnels The VPN is hardware accelerated with an ASIC designed specifically for encrypting and decrypting packets To increase network security you can configure VPN traffic to terminate in a security zone that is separate from your internal LAN security zones The X Series also supports NAT deployment within VPN tunnels Policy Enforcement Policy enforcement includes the X Series firewall content filtering and the TippingPoint IPS The TippingPoint X Series has a stateful inspection firewall with a top down rule evaluation engine The firewall can be used to rate limit both security zones and applications preventing excess bandwidth consumption TippingPoint offers a Content Filtering subscription service which allows or denies web sites by category You can also manually allow or block URLs as exceptions to the defined rules Content Filterin
37. or on the box administration configuration and reporting The LSM accesses the functionality of the X Series TOS You can also access the functionality of the X Series using the Command Line Interface CLI The CLI provides a command line interface for you to set values run setup commands and perform general functions However the LSM provides most of the advanced functionality such as reporting and filter configuration The Security Management System SMS provides functionality beyond that provided by the LSM and CLI The SMS enables you to manage not one but multiple X Series devices The SMS coordinates all X E X Series Hardware Installation and Safety Guide V 2 5 TippingPoint X Series Environment Series and IPS devices across your TippingPoint environment for administration configuration and monitoring Most importantly the SMS includes enterprise wide reporting and trend analysis From the SMS you must set an overall profile of settings for each X Series The profile controls how the device responds to traffic that matches filters The X Series is always in Active mode and reacts to traffic as specified by the appropriate filter The LSM and X Series maintain a connection to the Threat Management Center TMC which is located at TippingPoint headquarters The TMC monitors 10 000 sensors around the world for the latest attack information As a result your network can be continually inoculated Each component of the TippingP
38. p status and will have an IP address STEP3 Use your web browser to connect to an external URL such as http www tippingpoint com If you can see the web site your internet connection is active and you can register your device and configure other features of the X506 X Series Hardware Installation and Safety Guide V 2 5 u Chapter 4 TippingPoint X506 Overview Register the TippingPoint X506 To activate your license you must register the TippingPoint X506 on the 3Com eSupport Web site http esupport 3com com Have the following information available Product code 3CRTPX506 96 Serial number You can find the serial number in the Local Security Manager LSM on the System Summary page with the Command Line Interface CLI show version command Product purchase information Company Purchased From Purchase Location City Warranty Start Date in the format mm dd yyyy X Series Hardware Installation and Safety Guide V 2 5 Connector and Pinout Specifications This appendix provides connector and pinout information for the TippingPoint X Series X Series systems Port Connectors The TippingPoint X Series supports the RJ 45 connectors which have pinouts shown below The following figure displays an RJ 45 connector Figure A 1 RJ 45 Connector The following table describes the pinout information for a 1000 Base T RJ 45 connector Table A 1 RJ 45 1000 Base T Connector Pinouts
39. ries Hardware Installation and Safety Guide V 2 5 About This Guide X Series Hardware Installation and Safety Guide V 2 5 LET Overview This chapter introduces TippingPoint concepts and functionality It provides an overview of the TippingPoint X Series The TippingPoint X Series includes the following models X505 and X506 Overview In the highly technical era of data transfers and the Internet the protection of data and networks concern most businesses corporations and network administrators TippingPoint has studied the issue of data security and network protection from malicious activity and attacks One of the solutions is the TippingPoint X Series device X Series The X Series provides constant vigilance for a network monitoring and managing packets while blocking malicious attacks This chapter includes the following topics TippingPoint X Series Overview on page 1 c TippingPoint X Series Environment on page 2 TippingPoint X Series Overview The TippingPoint X Series device combines virtual private network VPN management stateful packet inspection firewall bandwidth management and web content filtering with the TippingPoint Intrusion Prevention System IPS The IPS provides total packet inspection and intrusion prevention The IPS detects and blocks inappropriate incorrect or anomalous activity on the network by comparing network traffic with filters defined by the TippingPoint Threat
40. s Damage from Electromagnetic Static Discharge ESD can occur when electronic components are improperly handled This damage can result in complete or intermittent system failures Proper ESD ES X Series Hardware Installation and Safety Guide V 2 5 Unpack the TippingPoint System protection is required whenever you handle equipment It is not necessary to open the TippingPoint chassis to add or remove any components Unpack the TippingPoint System Each system chassis is securely packaged in a shipping box CAUTION ESD can damage the TippingPoint X Series if you do not take necessary precautions Installation and maintenance personnel should be properly grounded using ground straps to eliminate the risk of ESD damage to the equipment Use caution when opening the TippingPoint X Series boxes To unpack the TippingPoint X Series system STEP 1 Inspect the packing container If you see any damage or other signs of mishandling inform both the local freight provider and TippingPoint before unpacking Your freight provider can provide you with the procedures necessary to file a claim for damages STEP 2 Carefully open the box STEP3 Remove all packing material STEP4 Verify the contents in the shipping package Compare the packing list to your shipment and to your order If items are missing contact your TippingPoint sales or field representative STEP 5 Remove the chassis from the box STEP 6 Open the accessory kit It contains the ca
41. s 10 Mbps The management port has its own set of LEDs Table 3 4 Management Port LED Descriptions LED Color State Description Link No light No traffic Indicates that the port is not linked Green Link available Indicates that the port is linked Activity Blinking amber Data Traffic Indicates that the port is passing data X Series Hardware Installation and Safety Guide V 2 5 Chapter 3 TippingPoint X505 Overview Technical Specifications The following section describes the hardware technical and software specification for the TippingPoint X505 Hardware Specifications on page 18 Technical Specifications on page 19 Software Specifications on page 19 Hardware Specifications The following table lists hardware specifications for the TippingPoint X Series X505 Table 3 5 TippingPoint X Series X505 Specifications Specification Description Dimensions 17 25 inx 12 25 inx 2 in 43 8 cm x 31 1 cm x 4 4 cm Weight 9 Ibs 2 2 kg Management Interface One 10 100 Ethernet interface Serial Interface RJ45 interface COMI 115200 baud parity none flow control none Network Interfaces Four 10 100 NIC copper interfaces supporting up to 50 Mbps of traffic Power Requirements 100 to 240 VAC 1 2 amperes 50 60 Hz Maximum Power Consumption 64 Watts Service Provider operating Temperature 0 to 40 C 32
42. t X Series Documentation CD https tmc tippingpoint com X Series server X Series Hardware Installation and Safety Guide V 2 5 About This Guide Table About 1 TippingPoint Documents Continued System X Series Command Line Interface Reference TippingPoint X Series Administrators Documentation CD https tmc tippingpoint com X Series Concepts Guide TippingPoint X Series Documentation CD https tmc tippingpoint com X Series Local Security Manager User s Guide TippingPoint X Series Documentation CD https tmc tippingpoint com Local Security Manager Online Help available in the LSM application SMS Installation and Configuration Guide hard copy in the shipping materials TippingPoint X Series Documentation CD https tmc tippingpoint com Security Management System Users Guide TippingPoint X Series Documentation CD https tmc tippingpoint com and on the SMS server Security Management System Online Help available in the SMS application TippingPoint SMS External Interface Guide TippingPoint X Series Documentation CD https tmc tippingpoint com and on the SMS server Third Party Management for TippingPoint IPS TippingPoint X Series Documentation CD https tmc tippingpoint com X Series Hardware Installation and Safety Guide V 2 5 Customer Support Customer Support The TippingPoint customer support phone number is
43. t of the TippingPoint X Series including layout and illustrations of hardware components and features Prepare the Site Provides general requirements for the installation site and guidelines for electrical and network connections For specific requirements review the chapter according to device model TippingPoint X505 Overview Provides a description of the deployment environment of the TippingPoint X Series X505 including layout and illustrations of hardware components and features TippingPoint X506 Overview Provides a description of the deployment environment of the TippingPoint X Series X506 including layout and illustrations of hardware components and features Appendix A Connector and Pinout Specifications Provides connector and pinout information for the TippingPoint X Series systems E X Series Hardware Installation and Safety Guide V 2 5 Conventions Conventions This book and the other books in this series follow some conventions for structuring information Headings Every chapter starts with a brief description of the information you can find in that chapter which correlates with the major headings in that chapter Each major heading corresponds to a task or concept that is important for you to understand Headings are of a different size and type to make them easy to skim whether you are viewing an online or print copy of this document Typeface This book uses the following typeface conventions Bold Used
44. tions before you connect the system to its power source Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface The TippingPoint X506 uses double pole neutral fusing Use caution when servicing this product For protection against fire on the TippingPoint X506 use replacement fuses with the following type and rating only 5x20 mm 2a 250 volts fast acting Do not operate the system unless all faceplates and covers are in place Faceplates and cover panels serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that could disrupt other equipment and they direct the flow of cooling air through the chassis To prevent personal injury or damage to the chassis lift the chassis from underneath its lower edge Enclosed racks may have higher ambient temperatures than open racks Ensure enclosed racks ambient temperatures do not exceed maximum recommended ambient temperature of 104 F 40 X Series Hardware Installation and Safety Guide V 2 5 Chapter 2 Prepare the Site Rack and Clearance Requirements Tipping Point recommends that you mount the TippingPoint X Series X505 and X506 models in a standard 19 or 23 inch rack The vertical hole spacing on the rack rails must meet standard EIA 310 C requirements which call for a one inch 2 54 cm spacing Ve
45. tol04 F requirements Operating 20 to 70 C 4 to 158 Storage Altitude No degradation up to 13K feet Humidity 5 to 95 non condensing E X Series Hardware Installation and Safety Guide V 2 5 Hardware Installation and Configuration Technical Specifications The following table lists technical specifications on the X505 hardware Table 3 6 TippingPoint X505 Hardware Specifications Specification Detail Description Internal hardware Processor Pentium 4 1 GB IDE Flash drive 1 GB 266 MHz DDR Primary cache 32 KB Secondary cache 1 MB Power consumption Max 64W External interfaces One 10 100 Ethernet one USB port 4 copper ports Software requirements and network management requirement TP Security Management Software SMS Version 2 5 and above Maximum data rates per port 50 Mbps Software Specifications To run the Intrusion Prevention System IPS you need one of the following software applications devices Table 3 7 Software Specifications for the TippingPoint X Series IPS Specification Description TippingPoint X Series Security Management SMS can optionally be used to manage multiple System SMS Software Version 2 5 and above TippingPoint Intrusion Prevention Systems optional 1 Windows based PC running Windows 9x Must be attached to your network via serial NT 2000 XP or ME port Hardware Installation and Conf
46. wing a white lightning bolt drawn inside of a red octagon Warnings also start with the word WARNING and are presented in bold face type WARNING Only trained and qualified personnel should install replace or service this equipment Disconnect the system before servicing Caution Cautions tell you how to avoid a serious loss that stops short of physical damage such as the loss of data time or security Cautions tell you what you should or should not do to avoid such losses and the consequences of not heeding the caution Cautions have an icon to the left showing a black exclamation point drawn inside of a yellow triangle Cautions also start with the word CAUTION CAUTION Do not type del from the root C directory Typing del from the root directory will destroy all the program and configuration data that your computer needs to run and will render your system inoperable Note Notes tell you about information that might not be obvious or that does not relate directly to the current topic but that may affect relevant behavior A note has an icon to the left showing a piece of note paper and starts with the word Note Note Most car rental companies no longer allow cash deposits in lieu of a credit card when renting a car Non credit card deposits can only be arranged by a lengthy application and approval process Tip Tips are suggestions about how you can perform a task more easily or more

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