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Bintec-elmeg hybird 130a

1. Administrator system access for the Web configuration elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 17 19 Security Passwords for application portals Password for user portal PIN protection for remote access NAT PAT Packet filter PIN protection for voicemail system Policy based NAT PAT Stateful inspection firewall VPN Number of VPN tunnels IPSec L2TP PPTP PAC PNS Technical Data Dimensions Housing Power Supply Power consumption Power consumption Weight Operating conditions Standards and certifications Accessoires Software Licenses License upgrade 5 terminals 5500001209 bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com bintec elmeg Teldat Group Company Access to the Web configuration of the integrated solutions mini call center phone book call logs User access to the Web configuration of the custom settings Remote access to the system is protected with a 6 digit programmable PIN Symmetrical network and port address translation NAT PAT with randomly generated ports including multi NAT 1 1 translation of the entire network Filtering of IP packets based on various criteria such as IP protocols source destination IP address source destination port TOS DSCP layer 2 priority can be individually configured for each interface
2. Emergency number storage emergency telephone alarm point to point 2 Open hold for enquiry park in system Internal and external room monitoring Separation of direction Call number plan Call number prefix Call number transmission suppression Ringing AC voltage frequency Callback on Busy Callback on no reply Broadcast call 1 Broadcast call 2 Day night operation Display extension status data On hold queue Music on hold Queue Return call 1 bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com bintec elmeg Teldat Group Company A terminal that is configured as an emergency telephone disconnects an occupied exchange port if it is attempting to use an exchange Any internal extensions can be configured as emergency telephones In the hybird 10 emergency numbers up to 20 digits can be set up The occupied ISDN exchange is then subject to a blockade break if one of the saved emergency numbers is dialled The emergency number dial is provided that all exchange lines incl SIP provider are occupied always routed via ISDN VoIP blocked By using the open hold for enquiry function the caller is held in the system queue The call can be transferred to any telephone via the code procedure or with SysTel park keys Room monitoring via a telephone that has been appr
3. Access to the voicemail system is protected by the individual user PINs Network and port address translation using different criteria such as IP protocols source destination IP address source destination port Directional packet filtering with monitoring and interpretation of the respective status of the individual connections 2 simultaneous VPN connections Internet Protocol Security for establishing VPN connections Layer 2 Tunneling Protocol including PPP user authentication Point to Point Tunneling Protocol for establishing Virtual Private Networks 305 x 218 x 41 mm Plastic housing internal cable terminals ports on the front and right sides Separate wall power supply Idle 12 W Under load 21 5 W 0 86 kg without packaging and accessories Operating temperature 5 C to 40 C storage 20 C to 70 C relative humidity Up to 85 non condensing dry rooms dust free R amp TTE Directive 1999 5 EC EN 55022 EN 555024 Low Voltage Directive 2006 95 EC EN 60950 1 Ecodesign ERP Directive 2009 125 E License to enhance the system by 5 additional terminals elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 18 19 Software Licenses License upgrade 10 terminals 5500000947 License upgrade 20 terminals 5500000948 License upgrade 5 VM boxes 5500001154 License upgrade 10 VM boxes 5500001155 License upgrade 5 SIP channels 5500000869 License upgrade 10 SIP clients 5500000868
4. E Mail info bintec elmeg com www bintec elmeg com bintec elmeg Teldat Group Company SW system SW management etc Several extensions are put into teams if they can be reached both internally and externally using 1 call number e g such as Service Sales Development etc Each extension shall have its own call number within the team 16 extensions can be put into one team Divisible call signalling can be configured for each team Team call assignments are allocated to each team The switching on of call assignments can either be done manually or automatically For a particular team a release to another team can be configured 4 call assignments are allocated to each team these can be switched on either manually or via calendars In the system it can be configured as to whether the call forwarding of individual team extensions is done for simultaneous or establishing team calls It can also be set up whether a call forwarding should be done externally in the VST via call deflection partial rerouting and should be cancelled if the entire team call is successful If an answering machine within the team accepts the call the call will remain in the call lists for all telephones Team calls can be accepted with MOH the team extensions are then called in parallel Once a team extension accepts the call the connection is made The Busy on Busy function switches the entire team to busy provided that a pre determined numb
5. S400 tunnel for ISDN systel protocol via RTP firmware download via http VoIP initiation protocol with the IP systels for using codecs that perform compression The number of simultaneous SIP connections to the provider can be configured Remote extensions can be set up with IP system phones or SIP telephones Sites can be set up to enable the use of bandwidth management A site is identified based on its fixed IP address or DynDNS address or by means of the interface that the device is attached to For each site the available VoIP bandwidth up and downstream can be set Codecs G 711 G 726 G 729 DTMF inband DTMF outband SIP INFO Various codec profiles can be defined to influence voice quality and meet the specific requirements of individual providers Codecs can be sorted according to various criteria and presented according to quality or bandwidth for instance Early media connect links with voice or audio data e g announcement services before the call is accepted DSCP header ToS bits configurable RFC 3261 compliant A STUN server is required to provide VoIP devices behind an active NAT with access to the internet In such cases the current public IP address of the connection is determined and utilized to ensure a precise address is available from the outside The time after which the system starts the external dialing process after the last numeral of the number is dialed The time can be shortened by pressing
6. SIP protocol without an integrated module This mobility solution combines two proven technologies DECT is employed to connect base stations and terminal devices good radio coverage and voice quality and IP is used between the DECT base stations and the elmeg hybird Radio coverage can be adapted to the site of the installation thanks to the flexibility of positioning base stations and DECT repeaters Interoperability note On the basis of country specific characteristics in each country a full interoperability specifically for ISDN and analogue connections can not be guaranteed We therefore recommend preferably bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany elmeg hybird 130a Phone 49 911 9673 0 Telefax 49 911 688 07 25 10 04 2015 E Mail info bintec elmeg com www bintec elmeg com Subject to technical alterations Page 5 19 bintec elmeg Teldat Group Company the IP SIP based use of the system Variants elmeg hybird 130a 5510000323 Features PABX functions PABX menu Alphanumeric central phonebook Analogue ports internal Internal call waiting Call waiting protection Do not disturb feature for internal ports 1 Do not disturb feature for internal ports 2 Call assignments Set up call forwarding remotely Call forwarding CF immediately after a period of time when busy 1 Call forwarding CF immediately after a period of time when busy 2 Call forwarding
7. bintec elmeg Teldat Group Company License to enhance the system by 10 additional terminals License to enhance the system by 20 additional terminals License to enhance the system by 5 additional hybird VoiceMail boxes License to enhance the system by 10 additional hybird VoiceMail boxes License to enhance the system by 5 additional SIP channels License to enhance the system by 10 additional SIP clients Pick up Service Warranty Extension Service Package medium 5500000812 Add ons SD card 5500001380 DECT150 5530000087 DECT200M 5530000088 DECT200 5530000089 D130 5530000090 D140 5530000091 D150R 5530000181 Warranty extension of 3 years to a total of 5 years including advanced replacement for bintec elmeg products of the category medium Please find a detailed description as well as an overview of the categories on www bintec elmeg com servicepackages SD memory card for elmeg hybird systems pre initialized with multi lingual voice mail voice messages and firmware for system telephony DECT over IP singlecell base station for 6 handsets 4 voice channel elmeg D130 elmeg D140 powerded by PoE power supply DECT over IP multicell manager for 100 handsets 30 voice channel elmeg D130 elmeg D140 elmeg DECT200 basestations neccessary seamless roaming amp handover powerded by PoE power supply not included DECT over IP multicell base station for 100 handsets 30 voice channel el
8. during a call CD call deflection Call forwarding during a call partial rerouting for PtP bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com Communication system with system telephony 2xS U 2xU 6xFXS 1xFXO 1xcontact integr ADSL modem Annex A IP Router VPN TAPI Voice Appl VoIP 9xDSP channels integr lic 1Oxterminals 7xVM boxes 2xSIP ch 2xVPN amp 2xSIP clients wall mounting Access to system functions of system telephone phone book follow me direct call editing of public holidays in calendars 1000 entries in phonebook individual authorisation for phonebook access import export possibility name display on phonebook To connect analogue terminals MFC dialling method adjustable flash times setting as phone fax modem answ machine combination device name display on phonebook for CNIP CNIR transfer of phone numbers to internal analogue ports CLIP CLIP off Hook Call waiting is signalled by a call waiting tone on FXS ports Possible procedures ignore call waiting timeout after 30 secs accept directly accept through hold for enquiry reject The call waiting protection is configurable per FXS extension Ext as well as via Class of Service CoS the ext is implemented in the terminal for ISDN extensions The do not disturb feature at rest for FXS ports is configurable f
9. management with support for multiple sites 1 Bandwidth management with support for multiple sites 2 Codecs Codec profiles for sites SIP providers or IP terminals Early media connect Quality of Service SIP 2 0 STUN End of dialing recognition shortened with Security Admin password bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com bintec elmeg Teldat Group Company Advanced routing policy based routing depending on various criteria such as IP protocols layer 4 source destination IP address source destination port TOS DSCP source destination interface and destination interface status Logical separation of ports at the Ethernet switch to connect a system behind a VDSL modem automatic updating of date time via a time serverinternal time server for connected IP terminals Device interconnection involves two systems being linked over a bidirectional connection with no universal features Subsystem operation creates a one way connection from a main system to a subsystem A connection to an SIP provider can be configured by using an individual telephone number or extension Standard SIP telephony over the LAN Telephony over WAN SIP provider general SIP and router settings SIP RTP port TOS value SIP packets TOS value RTP packets System telephony with IP S290 amp IP
10. per extension Additional MSNs exceptional call numbers that can be configured centrally for all point to points For non configured call numbers the call is released to a configurable global default destination Connection possibility of a fax to analogue or ISDN internal connectors Tracing of call diversion of internal extensions via the code procedure configuration of follow me function externally possible by dialling externally in the PABX service call number protected by PIN2 The remote switching authorisation is set centrally Transmission both during AOC D and at the end AOC E of the call in units or currency amounts operation of pay phones at the internal So bus possible Forwarding of charges to internal analogue digital connectors charge pulses 12 kHz 16 kHz charge meter per extension GSM gateways can be switched on on hybird external ISDN ports The automatic routing via ARS can be adjusted The post dial delay on analogue GSM gateway ports can be configured centrally the ISDN clock synchronisation can be switched Pickup of calls to other extensions Pickup within a group group assignment can be programmed per extension Specified pickup by entering the extension call number this covers all groups Pickup of a call that has already been answered from an answering machine In the hybird both external point to points P P as well as point to multipoints P MP can be set up Time dependent switches via the c
11. ASH with iinternal extension no external call number suppressed shortened not shortened date time call duration currency amount project number connector type exchange line no MSN DDI index can be configured for each extension storage of incoming calls either generally or only by entering a project number Available For assignment to projects or clients Incoming and or outgoing calls can be assigned either by entering a code that consists of a max 6 digit nummer in hold for enquiry or via the Keypad procedures Possible output of call records on V 24 printer Output of records in currencies standardised by a ratio of 1 1000 the factor and currency text can be configured Shortened numbers are indicated with character Printout via V 24 can be switched via PABX menu 2000 records are held in the memory The storage of shortened call numbers privacy is possible Integrated application parallel signalling of incoming calls to an internal terminal and an external call number e g mobile phone The assignment can be switched on or off via a code The parallel call is initiated by directly dialling the internal extension During the external connection hold for enquiry and call transfer to hybird extensions are both possible via DTMF code procedures TAPI is supported for TDM and IP system telephones MS Windows XP Vista Win7 Support for 32 bit 64 bit 1st and 3rd parties via LAN TAPI authorisation for each exten
12. Furthermore the bintec QoS implementation makes it possible to give voice data preference for instance over e mail data within a VPN tunnel The DNS proxy feature supports your LAN by handling address translation and the integrated DHCP server can automatically perform the IP configuration for your client PCs The integrated IPSec implementation uses both pre shared keys and certificates This makes it possible to build a public key infrastructure to provide maximum security Integrated WLAN Controller bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany elmeg hybird 130a Phone 49 911 9673 0 Telefax 49 911 688 07 25 10 04 2015 E Mail info bintec elmeg com www bintec elmeg com Subject to technical alterations Page 3 19 bintec elmeg Teldat Group Company The integrated WLAN Controller in the complact elmeg hybird systems allows administrators to set up and manage bintec access points even without in depth knowledge of wireless networking The automatic RF radio frequency management system handles the time consuming search for free wireless channels and automatically selects the best channels for the access point e Wizard guided installation in just five steps e Support for bintec W1002n WIx40n and WIx65n devices e Automatic detection and installation of brand new access points e Frequency management with automatic radio channel selection e VLAN and multi SSID support e Changing a configuration such as a
13. a dynamic manner The administration is done via a separate portal Flexible assignment of agents and lines dynamic customisation depending on call volume call assignment with idle periods for agents statistical information on agents and lines A post processing time function key can be set up for each agent on the system telephone When activated the agent shall not be assigned any further calls for a defined period of time Different status information is displayed e g lines and assigned agents number of agents logged on per line Agents in post processing active calls active connections calls on hold number of calls accepted today number of missed calls today As DECToIP system used with existing Ethernet interfaces via SIP protocol The hybird is configured using a Web browser to access the Configuration Interface FCI Supported browsers Internet Explorer vers 7 or later Firefox 2 or later Configuration access is performed locally and remotely over IP HTTP HTTPS without a signed certificate The SO port can also be used to access the hybird remotely Remote Web browsing over ISDN SO port externally with x 75 HTTP protocol Remote access can be turned on either for 30 minutes or continuously Access is only available with a special service configuration management tool Remote maintenance via Telnet SSH HTTP Over IP The hybird can be configured using the DIME Manager Management via SNMP SSH Integra
14. alendars for Authorisation class Night operation Team signalling Door terminal signalling and Release to internal external call numbers Several different switching times can be selected for each weekday Exceptions for public holidays can be configured Programmable telephone codes exchange access pickup specified pickup speeddial number project number bundle assignment open hold for enquiry Control of performance features in the exchange authorisation per extension in the CoS Access to entries in the phone book via a code combined with the respective entry index 000 999 The ISDN Layer 2 is kept active non stop Can be configured per exchange connector Any change between internal and external connections the respective caller on hold hears MoH Signalling via UUS 1 During the call as well as during the connection the caller s number is displayed CLIP If the call number is entered in the phone book the corresponding name is displayed In the configuration names can be assigned to the individual ports For internal calls the name is displayed on the terminal In addition the name is also visible in the PABX menu and in FCI as well as on the terminal for team calls elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 8 19 PABX functions Emergency functions with priority circuit blockade break for ISDN Emergency number storage emergency telephone alarm point to point 1
15. bintec elmeg Teldat Group Company COMMUNICATION SOLUTION The centralised compact communications solution for SMEs elmeg hybird 130a e Communications center for SMEs with up to 30 users e Integrated ADSL 2 modem Annex A e Telephony system IP based with ISDN and POTS e Integrated IP router with VPN e WLAN Controller solution for one bintec access point e Voice solutions voicemail auto attendant e Configuration via Web browser custom user portal gt A Wy x G bintec elmeg Teldat Group Company elmeg hybird 130a The centralised compact communications solution for SMEs The elmeg hybird 130a provides professional features for business telephony IP routing and WLAN in a single system LAN management xDSL internet access and IP telephony provide high flexibility for future requirements Product description The elmeg hybird family of products comprises convergent IP products which have all been based on the same operating system the BOSS software platform The shared software platform now unites the core strengths of elmeg telecommunications systems with those of bintec router and gateway products The hybird 130a is a shining example of seamless integration of legacy and next generation VoIP technology The following standards are supported SIP ISDN and POTS With the elmeg hybird 130a Teldat presents a new convergent communications solution This flexible full feature
16. bintec elmeg com www bintec elmeg com Subject to technical alterations Page 2 19 bintec elmeg Teldat Group Company 130a The hybird systems provide numerous professional features as well as comprehensive team functionality and mini call center solutions The following list of system features provides detailed information on the unit s capabilities Terminals with system telephony features The new elmeg S530 560 system telephones are used as digital terminals This family of terminal devices is perfectly tailored to the feature set of the hybird systems Menus provide for excellent usability The elmeg hybird assumes centralized management duties for the system telephones Consequently the system telephones are configured from the hybird system The main configuration parameters are transferred directly to the system telephones This makes it much easier to configure the system there is no longer a need to perform configurations directly on the telephone As IP system telephones elmeg IP120 IP130 IP140 are used Here are no SIP Client licenses at the hybird system required There is an automated setup via the hybird communication system auto provisioning This terminals access the central system telephone book of the hybird via LDAP Advanced features like BLF keys and MWI signalling are supported Safeguarding previous investments was also a high priority in developing the hybird systems As a result existing infrastructure or equipm
17. d system provides professional IP routing WLAN and business telephony capabilities in a single system The elmeg hybird 130 has been developed for use with high speed xDSL internet connections at SMEs home offices branch locations or even in the homes of consumers who desire a professional central communications solution The elmeg hybird 130a has been developed for companies with up to 30 users The system provides internet access LAN management and a professional IP based telephony solution The hybird 130a provides ports both for IP and hybrid technologies This hybird system is equipped with a wide range of telephony capabilities With voicemail auto attendant mini call center applications and even mobile subscribers everything a small or mid sized business needs is already included An access router with an extensive feature set and VPN support for secure communications between headquarters and the home office is part of the package Even Teldat s WLAN Controller software is integrated into this complete solution The WLAN Controller allows administrators to operate and manage an access point to deploy a wireless network The elmeg hybird 130a comes equipped for native IP telephony and ISDN or POTS The device supports both external IP telephony providers and dedicated SIP phones FXO and FXS ports have been implemented to enable use with ISDN or POTS out of the box This compact communications system includes a number of interfaces that ha
18. dding a new SSID and redistributing the devices only takes a few clicks and can be done in just a few seconds time e Configuration management the configuration is stored in a central location and is automatically re broadcast for instance in the event of an electrical outage Additional access points can be added to the wireless LAN at any time In this case the WLAN Controller of an access point configured as an AP must be used instead of the hybird s integrated controller Management and user portals The management of the compact elmeg hybird systems is carried out using the FCI configuration interface through a Web browser and requires a username and password for access The FCI is a Web based graphical user interface that can be accessed via HTTP or the encrypted HTTPS protocol from any PC with a current Web browser Administrators can also configure the devices locally or remotely using telnet SSH or an ISDN login Administrators are provided assistance here in the form of context sensitive help Users can adjust the settings for important features themselves through dedicated user portals saving the administrator work The integrated applications mini call center telephone book management etc also each have their own individual portals This allows companies to assign the administration of the integrated solutions to a specific employee Integrated voice applications Mini call center The mini call center is a dedicated solu
19. displayed Call number MSN name current authorisation class assigned interfaces costs Callers can be switched to on hold queues and then retrieved by pressing the correct code The MOH to be used for each extension can be configured via Class of Service Options no MOH internal melody 1 internal melody 2 external connector voice application MOH external source via jack or WAV file The number of calls on hold for the team can be individually set A return call shall occur when put on hold for enquiry when dialling when busy if transferred incorrectly after a period of time 30 secs Return call from open hold for enquiry elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 9 19 PABX functions Return call 2 Dial control blacklist whitelist Simplex operation simplex operation block X 31 Central configuration of system telephones via PABX Application portals Application portals General bintec elmeg Teldat Group Company The time for the return call can be adjusted separately for iUbA busy and open hold for enquiry Up to 30 16 digit blacklist numbers and up to 60 16 digit whitelist numbers can be set up in the system Assignment to the various extensions is done via the CoS Simplex operation is typically only possible with SysTels By using this function the called device is switched immediately to hands free mode and the call is accepted A simplex operation is ended af
20. ent such as the system telephones elmeg CS290 CS400xt CS410 or elmeg IP S290 IP S400 can continue to be used Integrated router solution The hybird 130a provides more than just professional telephony A fully featured and extremely flexible router has been integrated into the elmeg hybird 130a Also included is an integrated ADSL 2 modem that supports Annex A ADSL The elmeg hybird 130a s four Gigabit Ethernet ports can be configured as desired for use as part of a LAN WAN or DMZ Two VPN tunnels and two PPTP connections that require no additional licenses are also included The routing solution of the elmeg hybird 130a provides features that go far beyond mere routing capabilities allowing the 130a to also be integrated into complex IT infrastructures Comprehensive multicast support makes the device ideal for use in multimedia and streaming environments The Stateful Inspection Firewall SIF provides packet filtering for effective protection against attacks from the internet Quality of Service is more than just a slogan with the elmeg bintec devices With the increasing convergence of voice and data classifying streams of data has become more important This routing solution provides QoS functionality that allows VoIP traffic for instance to be given higher priority than normal internet traffic ensuring there is always sufficient bandwidth for IP voice applications It s also possible to give regular data priority over e mail traffic
21. er of team extensions are on the telephone at the time any further calls to the team are rejected Call signalling can be individually configured for each team simultaneous linear rotating constructing parallel after a period of time uniform call assignment according to average talk time The team call signalling can be done to internal team extensions or to external call numbers The allocation is done in the call assignments which can be controlled via the calendars Team extensions can log themselves in and out of the team This is possible for both individual as well as all teams if all extensions are logged out then a call is released to the default destination Transfer functions can be configured for each team busy options release options transfer to busy extensions automatic release immediately if busy if no reply Door terminals can be switched on on internal FXS ports For each door terminal 8 internal extensions or 1 external call nr chemist s circuit are included in the call signalling each time it is rung Refer to call signalling in the day night service Door terminal authorisations call door terminal open door are done via the CoS The door terminal switching authorisation day night can be configured for each extension via CoS door intercom calls can be picked up elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 12 19 Door terminals Doorbell signalling Door terminal external ca
22. ernal SIP channels 9 DSP channels G 711 from which 4 DSP are with compression G 729 G 726 2 per default license max 30 1 FXO interface Up to 20 calendars can be setup across all types with up to 10 switching points each 7 voice mailboxes included Up to 2 provided with included default license 1 included with default license Default 10 expandable with 5 10 or 20 license packs Default 2 expandable to 10 clients Default 2 expandable with 5 license packs Default 7 expandable with 5 or 10 license packs Access over ISDN Configuration SW update system status readout of important system data tracing fault diagnosis Telnet console access access to diagnostic memory traces 2 year manufacturer guarantee including advance replacement elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 11 19 Service Software update Team functions Team function General 1 Team function General 2 Release Call assignments Call forwarding 1 Call forwarding 2 Call list control SysTels Automatic call acceptance with parallel signalling within the team Busy on Busy Call signalling Team call signalling to internal external terminals Team log in log off Transfer functions Door terminals Door terminals General 1 Door terminals General 2 bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25
23. ernal and external telephones elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 13 19 VoiceMail Message waiting indication PIN protection amp configuration Storing announcements and messages on the SD card Voice driven menus bintec elmeg Teldat Group Company The owner of a voicebox is informed of new messages by a MWI an e mail or special ringtones Subscriber access to the voicebox for use and configuration is protected with an individual user PIN The configuration can also be performed over the user portal Announcements and messages from the voicemail system are stored on the system s SD card While navigating through the menus of the voicemail system the user will hear announcements and information about how to use the system Compilation of call data General compilation of call data 1 General compilation of call data 2 Output of records Project and client numbers Storage of records per user can be configured 1 Storage of records per user can be configured 2 Call records in memory Shortened storage of external call numbers Mobile extensions Mobile extensions General 1 Mobile extensions General 2 TAPI TAPI General TAPI functions 1 bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com Compilation of records in FL
24. itches activated by entering code internally externally Restart or reset to ex works state 7 LEDs to display the operational states 1 cable 3 m 1 piece 1 cable 3m elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 10 19 Scope of supply Sd card Documentation Max system values Number of ISDN SO ports Terminals UpO ports IP phones IP systels Internal analog interfaces Door intercom systems SIP providers VoIP External SIP channels Media interfaces TDM IP Standard IP telephones SIP Analog subscriber line Calendar switching points Voice mailboxes VPN IPSec tunnels WLAN Controller Options per license Terminals SIP clients External SIP connections Voicemail Maintenance Web browser access ISDN Login Service Liability bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com bintec elmeg Teldat Group Company With data for voice mail Quick start guide user manual setup manual safety instructions additional documentation on CD 2 ports for internal external operation internal for connecting SO standard or system telephones external PtP PtMP Max number 30 2 UpO ports for U systels Max 30 IP system telephones For operating 6 analog terminal devices Max 4 door intercom systems Max 25 SIP providers Max 2 7 ext
25. ity matrix Class of Service Bundle formation division Specified bundle assignment Call Through 1 Call Through 2 Boss secretary function CLIP no screening for point to points CLIPO Calling Line Identification Presentation Override Data protection for analogue extensions Date time Diagnostic function Direct call Three party conference call bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com bintec elmeg Teldat Group Company Release to a configurable destination in the event of incomplete DDI after a period of time if dialled incorrectly and if all team extensions are logged out etc External calls can be flexibly assigned to extensions teams or to voice applications as well The exchange access right can be set at different levels per user internal incoming local national unlimited The exchange access right can be controlled via the calendars through appropriate authorisation in the CoS The automatic outside line is configurable per user an internal number can therefore be dialled by pressing A line with Fax G3 service can be occupied by dialling a code from a FXS terminal combi port The dialling code typically 0 can be programmed freely Automatic route selection LCR is a dial control with a telephone number dependent bundle selection ARS is config
26. ll monitoring Door terminal call signalling Call transfer Hold for enquiry Hold for enquiry Transfer to busy extension Exchange to exchange transfer Transfer without advance notice blind transfer Transfer with advance notice Transfer ECT Transfer of active call through call waiting Voice applications General voice applications Announcement before query Auto Attendant includes IVR Interactive Voice Response with DTMF Announcement infotext Volume control of files Music on hold VoiceMail E mail messaging Listen to messages remotely bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com bintec elmeg Teldat Group Company The signalling time can be programmed for both internal and external use The monitoring can be switched on or off A timer limits the call duration Can be configured for each door terminal and doorbell The call signalling duration can be adjusted Can be freely executed on all internal or external extensions Possible functions Disconnect active connection disconnect connection on hold redial The extension on hold shall hear MoH Hold for enquiry from an active connection to an internal external extension The other extension is held in the system A call can be transferred to a busy extension At the end of the call the connection is made Auto
27. matic return to the original extension after time has expired Following the return of an existing exchange connection to the exchange both external channels can then be interconnected Not available for FXO Transfer a call by replacing the receiver from the hold for enquiry Transfer a call by replacing the receiver from the hold for enquiry after notifying the extension Transfer of calls in exchange if LM available Can be reached via FCI although external external ECT is allowed Analogue terminals can transfer the incoming call with R5 etc whilst on the call via the code procedure Voice applications are based on WAV files with music announcements etc Max 8 voice applications can be configured as announcement before query infobox wake up message or MOH WAV files are stored on the memory card SD When in Announcement before query mode the call is automatically accepted via the application and a WAV file with instructions is played Automatic transfer function by dialling the corresponding extension no or the DISA speed dial number A WAV file can inform the caller of any changes to opening hours in the form of an announcement infotext The WAV files can be adjusted by a volume control Music on hold MoH can be configured based on WAV files The owner of the voice mailbox can receive new voice messages in an e mail attachment The administration of the voicebox and listening to messages is possible both from int
28. meg D130 elmeg D140 seamless roaming amp handover powerded by PoE power supply not included DECT handset brilliant 1 8 TFT colour display with 7 lines intuitive icon based user interface Headset connection via Bluetooth or 2 5 mm jack integration of hybird phone book and voicemail incl charging tray Slim line DECT handset brilliant 1 8 TFT colour display with 8 lines intuitive icon based user interface vibration function headset connection via Bluetooth or 2 5 mm jack integration of hybird phone book and voicemail incl charging tray DECT handset IP65 standards dust waterproof shock resistance functionality and equipment like D130 no Bluetooth additional vibration alert and LED torch Rubber surface for perfect grip incl Charging tray bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany elmeg hybird 130a Phone 49 911 9673 0 Telefax 49 911 688 07 25 10 04 2015 E Mail info bintec elmeg com www bintec elmeg com Subject to technical alterations Page 19 19
29. or a just internal calls b just external calls or c internal and external calls A special dial tone signals that the do not disturb feature is active it shall however be possible to accept calls whilst in do not disturb mode Team and door terminal lists can be automatically switched on via programmable weekly calendars It shall be possible for an authorised extension to manually switch on Call forwarding can be remotely carried out in the system This function can be set immediately after a period of time when busy parrallel operation also possible signalling of forwarded calls with call forwarding number Set up of call forwarding for internal extensions via user portal as well The call forwarding set up is also possible with standard telephones via the telephone code procedure this can also be done externally via the 2nd B channel Automatic call deflection to PtMP connector if an incoming external call is to be forwarded externally Automatic execution if a internal extension has set up an external call forwarding In the event of failure the call forwarding is done via the 2nd B channel elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 6 19 PABX functions Release if dialled incorrectly or if no answer Call assignment Exchange access right Switchable exchange access right Automatic outside line Service specific exchange access Global exchange access ARS Author
30. oved for this and whose receiver has been lifted or whose hands free has been switched on Room monitoring can also be remotely activated A fixed exchange bundle assignment can be configured for each user Flexible internal call number plan can be programmed in a variable manner from 1 to 4 digits The national international dialling code can be set up centrally The transmission and suppression of call numbers is implemented in the hybird via CLIP CLIR COLP COLR For all FXS ports the frequency of the ringing AC voltage can be adjusted centrally between 25 50 Hz If a caller is busy then a callback can be initiated The ISDN feature CCBS is used here Callbacks can also be requested and deleted Callbacks are however not possible via SIP providers and SIP terminals If a call is made to an available caller then a callback can be initiated The ISDN feature CCNRJ is used here Callbacks can also be requested and deleted Callbacks are however not possible via SIP providers and SIP terminals Team extensions are called using the broadcast call function Possible call allocation settings are simultaneous linear rotating establishing and longest free An additional team call option to the linear and rotating functionality is the parallel after a period of time signalling Switching to the respective operating status for the enitre system The current settings for a particular user can be
31. server client Point to Point Protocol over Ethernet client server for creating PPP connections over Ethernet DSL RFC2516 Quality of Service QoS Bandwidth reservation Dynamic bandwidth reservation assigning guaranteed and maximum bandwidths DiffServ Priority queuing of packets using the DiffServ TOS field Layer2 3 tagging Mapping 802 1p layer 2 priority information to layer 3 Diffserv attributes Policy based traffic shaping Dynamic bandwidth management using IP traffic shaping TCP download rate control Reserves bandwidth for VoIP connections IP Routing Multicast IGMP Support for Internet Group Management Protocol IGMP V1 V2 V3 for simultaneous distribution of IP packets to multiple stations Multicast IGMP proxy For simple forwarding of multicast packets to dedicated interfaces bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany elmeg hybird 130a Phone 49 911 9673 0 Telefax 49 911 688 07 25 10 04 2015 E Mail info bintec elmeg com www bintec elmeg com Subject to technical alterations Page 16 19 IP Routing Policy based routing Switch Port Separation IP Telephony NTP client server Device interconnection subsystem operation over IP Connection to SIP provider Connecting standard SIP terminal devices IP system telephones 1 Connecting standard SIP terminal devices IP system telephones 2 Number of simultaneous SIP connections per provider Remote extension Bandwidth
32. sion can be adjusted via Class of Service Automatic call acceptance via elmeg system telephones incoming and outgoing calls call forwarding hold for enquiry brokering call transfer three party conference call call waiting charge information call deflection pickup of calls elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 14 19 TAPI TAPI functions 2 bintec elmeg Teldat Group Company Signalling of call forwarding number s MSN DDI signalling cause signalling specified pickup park unpark User configuration portal User configuration portal General Mini call centre Mini call centre General Functions Post processing time Status information 1 Status information 2 DECT connection Singlecell multicell via LAN Configuration access General configuration Web configuration Remote configuration via ISDN 1 Remote configuration via ISDN 2 Remote maintenance over IP Firmware download DIME Manager support Management SNMP browser Device Discovery Function bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com Each user within the system has access to their own telephones and settings Individual user names PIN are accessed via the user portal Integrated solutions for up to 16 agents ffor small groups that need to communicate both frequently and in
33. special dialling tone for active direct calls adjustable reaction time of 0 39 secs can be adjusted centrally Up to 8 three party conference calls for TDM terminals Possible procedures during the conference call Disconnect individual extensions return to active connections and connections on hold elmeg hybird 130a 10 04 2015 Subject to technical alterations Page 7 19 PABX functions Announcement announcement block Advanced call assignment for point to points Fax connection possibility Follow me 1 Follow me 2 Charges 1 Charges 2 GSM gateway Pickup Pickup specified Pickup of answering machine ISDN connectors point to multipoint point to point with DDI also mixed Calendar PBX Day Night CoS door intercom teams 1 Calendars PBX Day Night CoS door terminal teams 2 Changeable codes for important functions Keypad procedures in exchange Speeddial number Layer 2 on exchange connector switched to active non stop Brokering Save message on SysTel Name display in the call and in the connection Name assignment for connectors terminals and teams bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com bintec elmeg Teldat Group Company Announcement to system telephone with notification tone for both the calling party and the called party can be set
34. ted in FCI Device discovery via SNMP Multicast DIME Manager elmeg hybird 130a 10 04 2015 www bintec elmeg com Subject to technical alterations Page 15 19 bintec elmeg Teldat Group Company Configuration access Telnet access Telnet console login for access to diagnostics results traces etc Export and import configuration Load and save the configuration Optionally save encrypted configuration Optionally runs automatically from the scheduler Configurable scheduler Controlling actions using both scheduling and event driven criteria for instance Reboot Device Activate Deactivate Interface Trigger Software Update and Configuration Backup Logging Monitoring Reporting E Mail alert Automatic e mail notification for specified actions or statuses External Systemlogging Syslog multiple syslog servers can each be configured with a separate syslog level Interfaces Monitoring Statistics on all physical and logical interfaces ETHO ETH1 output over the Web based configuration interface http https Protocols Encapsulations DHCP DHCP client server proxy for simplified TCP IP configuration DNS DNS client DNS server DNS relay and DNS proxy DNS forwarding Makes it possible to forward DNS queries from any specified domain for resolution by certain DNS servers DynDNS Makes it possible to assign dynamic IP addresses through a dynamic DNS provider for instance when setting up VPN connections PPPoE
35. ter 2 minutes for security reasons Connection of X 25 Point of Sale terminals data transmission in D channel X 31 case B up to 4 TEls with fixed internal external allocation can be configured Installation and administration of important system telephone parameters in the hybird For the integrated solutions i e phone book mini call centre call data etc the individual application portals are available Hardware Basic configuration IP ISDN Analogue internal ports FXS Analogue external ports FXO DSP channels SD Card slot User terminals Ethernet interfaces Switch USB client Contacts Reset key factory settings Status LEDs Scope of supply Yellow Ethernet cable Power supply ISDN BRI cable bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany Phone 49 911 9673 0 Telefax 49 911 688 07 25 E Mail info bintec elmeg com www bintec elmeg com Integrated ADSL ADSL 2 modem Annex A 4 x Gigabit LAN 2 ISDN ports Operates as SO internal external PtP PtMP and UpO 6 FXS 1 FXO 9 DSP channels G 711 from which 4 DSP are with compression G 729 G 726 For use with an SD memory card SD 1 0 1 1 2 0 SDHC for storing announcements messages fees etc 10 free max 30 via licenses 4 x LAN WAN DMZ via SW configurable 10 100 1000 Mbps autosense Additional service interface with access to the management console for service and diagnostics USB type A jack 1 x NO sw
36. tercom functionality class of service etc TAPI The newly developed elmeg hybird TAPI interface is 64 bit compatible and allows for a wide variety of CTI applications The compatibility to ESTOS and C4B enables the integration of CTI functions in different applications Exchange Outlook Lotus Notes Tobit David CRM systems etc All system telephones as well as analogue and ISDN standard terminals can be connected via the new TAPI The interface enables TAPI clients to be connected to the LAN either with or without using a TAPI server External applications server The connection to MS Exchange implements the following unified messaging functions e Voice Messaging access to messages appointments contacts and voice messages by voice tone dialling any messages in the mailbox are read e Voice control any messages in the mailbox can be controlled using your voice e Answering machine the exchange mailbox can be used as an answering machine e Auto Attendant 16 languages transfer of calls with possibility to search in address book as well LDAP elmeg hybird provides an integrated LDAP server LDAP capable devices such as standard IP telephones can access the central system telephone book of the hybird Accessing the private telephone book of a user is also possible with username and password protection Mobility To equip employees with cordless telephones a DECToIP system can be connected to the hybird using the
37. tion with its own administrator access and provides features for a small call center team of up to 16 employees This solution is ideal for smaller groups within the company with high and varying call volumes such as internal sales support order hotlines order processing and customer service Features e Flexible allocation of lines and agents to the call center Supervisors can make changes on the fly according to call volume e Queue management calls distributed to agents after a break e Statistics on lines and agents e Web portal for administration Voice applications The integrated voice applications are based on WAV files and provide a wide range of solutions e Auto attendant with the option of selecting the desired department by entering a number on bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany elmeg hybird 130a Phone 49 911 9673 0 Telefax 49 911 688 07 25 10 04 2015 E Mail info bintec elmeg com www bintec elmeg com Subject to technical alterations Page 4 19 bintec elmeg Teldat Group Company the keypad after the announcement or dialing an extension directly e MoH customized music is played to callers on hold e Greeting announcement recorded message for the caller for instance hours of operation Calendars are used to schedule features and applications to run on specific dates at specific times There are calendars for the team features call types nighttime answering service door in
38. urable per extension via the CoS The CoS contains a list of functions for the user the CoS can be switched via the calendars manually Authorisation to assign a bundle is done via the CoS The bundle assignment can be done via the code on standard terminals or via the bundle key on SysTel Dial via system An incoming call over ISDN or a SIP provider can be used for call through following authentication with the aid of the PIN and CLIP of an outgoing line ISDN SIP provider and POTS Cheap tariffs e g when dialling abroad can therefore be used When the ARS is switched on routing is also possible via internal analogue GSM gateways Functional linking of 2 system telephones routing of calls via call function Sending of call number that does not belong to connector e g as central call number for call centre Application to the provider necessary Transmission of suppressed numbers to special connectors e g police The data protection option prevents call waiting for analogue faxes modems and door intercoms Implemented through clock component clock software time servers etc The clock can be adjusted via FCI synchronisation with ISDN network time is possible Automatic changeover to summer winter time Fault logbook and diagnostic history memory in the system to be saved to SD card Automatic call setup after x secs to a preset destination after the receiver is lifted without dialling can be programmed per user
39. ve been implemented directly on the motherboard 2 switchable S U interfaces that can be used as SO internal SO external or UpO as desired and in addition two fixed UPO 6 FXS ports are available for connecting analog telephones fax machines or door intercom systems An FXO port for connecting an analog subscriber line has also been implemented Two analog devices can be directly connected to the RJ sockets and the system s two ISDN ports can be used directly with the RJ sockets as well The connection of additional devices over the cable network can be performed using the wire terminals integrated into the housing The elmeg hybird 130a connects to an existing LAN or creates its own network via the integrated switch and four Ethernet ports IP terminals can also be connected to the system using these ports For media conversion connecting legacy telecommunications equipment to IP telephones or SIP providers the elmeg hybird comes equipped with 9 DSP channels 4 channels with compression G 729 and G 726 codecs as well as 5 G 711 channels In addition the system has a contact for switching purposes The base configuration of the elmeg hybird 130a is as follows 10 terminal devices 2 external SIP channels and 2 SIP clients A flexible licensing model provides expansion options for the bintec elmeg GmbH Suedwestpark 94 90449 Nuremberg Germany elmeg hybird 130a Phone 49 911 9673 0 Telefax 49 911 688 07 25 10 04 2015 E Mail info

Bintec-elmeg hybird 130a

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