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1. HC100 Wristband Printer Miaintenance Manual O 2008 ZIH Corp The copyrights in this manual and the software and or firmware in the label printer described therein are owned by ZIH Corp Unauthorized reproduction of this manual or the software and or firmware in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL I and ZebraLink programs Element Energy Equalizer Circuit E and Monotype Imaging fonts Software ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders For additional trademark information please see Trademarks on the product CD Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the express written permission of Zebra Te
2. 0 0000 cee eee eee 74 Reinstall the Outer Enclosure and Trim naasna aana 00 cece eee eee 75 Resume Printer Operation 00 000 c cette 76 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 Contents 61338M ZebraNet 10 100 Print Server Assembly Maintenance Kit 77 Prepare for Installation oooooococooooooo ttt ee 77 Remove the Media Cartridge 000 tetas 78 Open the Printer si eemi esad iia en ete 80 Remove the Outer Enclosure and Trim 0 0 ee eee eee 82 Access the Main Frame Assembly 0 00 eee tees 85 Install the New 10 100 Print Server Board 0 0 87 Reinstall the Outer Enclosure and Trim 0 0 0 0 aaa cee eee eens 87 Resume Printer Operation o ooooccccooocco 87 61339M Smart Card Reader Board Maintenance Kit 0 0 eee 88 Prepare for Installation 0 0 eee eee eee eee 88 Remove the Media Cartridge 0 00 eee 89 Open the Printer cscs esa ma saidi ia Ge Rea a cee Pee ee cb a ee ae be 91 Remove the Outer Enclosure and Trim 0 0 0 ee eee ene 93 Remove the Old Smart Card Reader 0000 c eee eee 96 Install the New Smart Card Reader 0 0 ccc eee eee 97 Reinstall the Outer Enclosure 0 0 0 0 0 00 ee eee eens 97 Resume Printer Operation 00 000 ccs 98 61340M Upper Print Mechanism Cover Assembly Maintenance Kit 99 Prepare for Installation 0 0 0 e
3. 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61335M Main Logic Board Maintenance Kit 51 Remove the Old Main Logic Board MLB 5 See Figure 27 Remove the MLB by removing the four screws securing it sliding it to the rear off the guide post and then lifting it off Note The print mechanism and upper cover have been removed for clarity Your printer will still have these assemblies attached Figure 27 Remove the MLB 2 MLB MLB mounting screws 4 Main frame assembly Mounting posts 4 Guide post Guide hole OO Ol Aa wi PO 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 52 61335M Main Logic Board Maintenance Kit Remove the Old Main Logic Board MLB 6 Which communication option is being used If you have a Then Wired Ethernet See Figure 28 Remove the wired ethernet board by removing the three mounting nuts b Slide the wired ethernet board off of the standoffs c Remove the three standoffs from the old MLB d Go to Install the New MLB on page 55 a See Figure 29 Remove the three mounting screws spacers and nuts b Remove the wireless ethernet board by pulling it out of connector J1 on the MLB Note Leave the antenna cable connected to the wireless ethernet board c Goto Install the New MLB on page 55 Serial or USB port Go to Install the New MLB on page 55 o Wireless Ethernet 61311L 001 Rev A HC100 Mainten
4. 1 1 0 eee eens 8 COMAGCISS Mulata oras rio Mek aks aid aie aoe 9 Document Conventions sr ko esner sasni a E E eee 10 Related Documents 12 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 8 About This Document Who Should Use This Document Who Should Use This Document This Maintenance Manual helps you quickly identify and maintain assemblies in the HC100 How This Document Is Organized The Maintenance Manual is set up as follows Section Description Technical Support How to contact technical support Introduction An introduction to the HC100 Master Assembly Drawing Identifies the assemblies and part names and kit numbers Installation Instructions How to install replacement parts also known as maintenance kits 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 About This Document 9 Contacts Contacts You can contact Zebra Technologies Corporation at the following Web Site http www zebra com Technical Support via the Internet is available 24 hours per day 365 days per year Go to http www zebra com support The Americas Regional Headquarters Technical Support Customer Service Dept Zebra Technologies International T 1 877 ASK ZEBRA 275 9327 For printers parts media and ribbon LLC F 1 847 913 2578 please call your distributor or 333 Corporate Woods Parkway Hardware ts1 zebra com contact us Vernon Hills Illinois 60061 3109 Software ts3 zebra com T 1 8
5. 2 Ol A wi N Base 3 Press the upper cover release buttons located on both sides of the printer and then lift the outer enclosure slightly off of the base 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 ul Remove the Outer Enclosure and Trim 61335M Main Logic Board Maintenance Kit 4 See Figure 23 Pull the upper cover out of the printer turn it on its side and then pull the outer enclosure off the printer Figure 23 Remove the Outer Enclosure a ida Wi Alea Upper print mechanism release buttons 2 E o gt o o E 2 g d e EJE oO e gjo St 3 6 oja nis olojo b lele lg a8 AE a e S DIS aig 3 15 la e ojla RI5 2 a oO io DJa Ol 12 S 10 SIN 1M S OO 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 48 61335M Main Logic Board Maintenance Kit Remove the Old Main Logic Board MLB Remove the Old Main Logic Board MLB 1 Do you have a wireless card installed Ifi Then No Continue with step 2 Yes a See Figure 24 Disconnect the antenna cable from the antenna by removing the antenna from the cable connector and then removing the mounting nut and lock washer securing the cable to the antenna bracket b Remove the antenna cable from the antenna bracket c Continue with step 2 Figure 24 Remove the Antenna Cable Antenna mounting bracket Lock was
6. 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 62 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Remove the Media Cartridge 3 Did the cartridge eject this time If Then Remove the media cartridge and set aside Go to Open the Printer on page 63 Turn off O the power switch Press and hold Eject for six seconds Release Eject If the cartridge ejected go to Open the Printer on page 63 O0Q0Ugoqpg9iT y If the cartridge did not eject continue with step 4 4 Contact Technical Support See Contacts on page 9 Turn on I the power and wait for the printer to power up completely 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 63 Open the Printer Open the Printer A Caution A qualified service technician must perform this installation 1 A Caution Observe proper electrostatic safety precautions when handling static sensitive components such as circuit boards and printheads Connect yourself to an antistatic device 2 Place the printer on the antistatic mat 3 A Caution Turn off O the printer and disconnect it from the power source before performing the following procedure Turn off O the printer and disconnect the DC power cord and all data cables 4 See Figure 35 Press the upper cover release buttons located on both sides of the printer Figure 35 Openi
7. Open the Printer o ooocccoccco ete 133 Remove the Outer Enclosure and Trim 0 00000 eee tee 135 Remove the Main Frame and the Main Logic Board MLB 138 Remove the Upper Print Mechanism Cover 00000 0c eee eee eee 142 Remove the Print Mechanism Assembly o oooccoccccccc eee eee 143 Remove the Smart Card Reader 00000 cee eens 144 Reinstall the MLB o ooooococooo nee een ens 146 Reinstall the Smart Card Reader 000000 cee eee eee 147 Reinstall the Main Frame Assembly 00 00000 eee 149 Reinstall the Upper Print Mechanism Cover 0 0 0000 ccc eee 150 Resume Printer Operation 0000 ccc cee eee 151 61343M Outer Enclosure and Trim Maintenance Kit 0 00 e eee eee 152 Prepare for Installation c os uccai atinda ni nooo 152 Remove the Media Cartridge nunan ana anaana 154 Open the Printer o o o ooooooo a a E pe a aa aa eee ao a a a a 156 Remove the Outer Enclosure and Trim nnana nnana anane 158 Reinstall the Outer Enclosure and Trim ooooccccooco eae 161 Resume Printer Operation 00000 ccc cee 161 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 8 How This Document Is Organized
8. Turn off O the printer and disconnect it from the power source before performing the following procedure Turn off O the printer and disconnect the DC power cord and all data cables 4 See Figure 19 Press the upper cover release buttons located on both sides of the printer Figure 19 Opening the HC100 1 Upper cover release button one on each side 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 44 61335M Main Logic Board Maintenance Kit Open the Printer 5 See Figure 20 Raise the cover up and tilt it toward the back Figure 20 e HC100 with Cover Open 1 Upper cover 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61335M Main Logic Board Maintenance Kit 45 Remove the Outer Enclosure and Trim Remove the Outer Enclosure and Trim Note Retain all parts removed during disassembly unless otherwise directed 1 See Figure 21 Remove the trim plate by pressing each tab toward the rear of the printer with your fingers and then lifting the trim plate off Figure 21 e Remove the Trim Plate AA 1 Trim plate 2 Tabs 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 46 61335M Main Logic Board Maintenance Kit Remove the Outer Enclosure and Trim 2 Remove the two mounting screws Figure 22 Remove the Mounting Screws Outer enclosure Outer enclosure mounting screws 2 Upper print mechanism cover Upper cover release buttons
9. EER Boo 33 Reposition the Printhead Assembly 0000 cece eee eee 35 Remove the Platen Roller 0 0 0 0 0 cece eee eee 37 Install the New Platen Roller 0 0 0 000 eee enna 38 Resume Operation 0 0 0 eee eee eee eee ees 39 61335M Main Logic Board Maintenance Kit 0 000 ananena 40 Prepare for Installation 0 0 0 0000 eee 40 Remove the Media Cartridge 000 c eee eee 41 Open the Printers 2eerey otear ee dowed esa ans theese bd ewes se dobd decade ae 43 Remove the Outer Enclosure and Trim 00000 cece eee ee 45 Remove the Old Main Logic Board MLB 0000 cece eee eee 48 Install the New MLB 0 eee een eens 55 Reinstall the Outer Enclosure and Trim 000 00 cece eee eens 57 Resume Printer Operation oooooooccococooo eee 58 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 59 Prepare for Installation oooooooococoroooo 59 Remove the Media Cartridge 000 ete eee 61 Open the Printer aros pay iones bowed a sane babe Oe dae eek a dealer ae 63 Remove the Outer Enclosure and Trim 0000 cece eee eee 65 Remove the Main Frame and the Main Logic Board MLB 5 68 Remove the Wireless Radio Board 0 0 72 Install the New Wireless Board n nanana anaana 73 Reinstall the MLB 2 0 nee eee 73 Reinstall the Main Frame Assembly
10. through the mounting hole in the wireless board and then through the spacer and the MLB d Install one of the mounting nuts but do not tighten at this time e Repeat this procedure for the other two mounting screws and then tighten the three mounting nuts f Continue to step 2 Serial or USB port Continue to step 2 Figure 30 e Remove the Ethernet Cover 1 Mounting screw 2 Ethernet cover plate 2 See Figure 27 on page 51 Slide the new MLB under all the cable connectors previously removed while aligning the guide post on the rear of the main frame with the guide hole in the MLB bracket 3 Align the mounting holes of the MLB with the mounting posts on the main frame assembly 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 56 61335M Main Logic Board Maintenance Kit Install the New MLB 4 Install the four mounting screws from the maintenance kit 5 Important Ensure all cable connectors are fully seated ans all connector housings are l flush against the main logic board See Figure 26 on page 50 Reconnect all cable connectors 6 See Figure 31 Reinstall the main frame assembly onto the base by aligning the two positioning posts with the positioning holes in the base Figure 31 Reinstall the Main Frame Assembly 1 Main frame assembly Tabs 3 Positioning holes 2 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61335M Main Logic Board Maintena
11. 1311L 001 Rev A HC100 Maintenance Manual 5 8 08 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 67 Remove the Outer Enclosure and Trim 5 See Figure 39 Pull the upper cover out of the printer turn it on its side and then pull the outer enclosure off the printer Figure 39 Remove the Outer Enclosure Outer enclosure Upper print mechanism cover Upper print mechanism release buttons 2 Main logic board MLB User interface cable Upper print mechanism arms 2 Mounting post 2 SINI DOM g A w N Ra Ground wire 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 68 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Remove the Main Frame and the Main Logic Board MLB Remove the Main Frame and the Main Logic Board MLB 1 See Figure 40 To remove the main frame assembly pry all four of the white snap tabs away from the main frame and lift 1t up and out of the base A Note In Figure 40 the print mechanism chassis and upper print mechanism cover have been removed to improve the clarity of this figure Your printer will still have these assemblies attached Figure 40 e Remove the Main Frame 1 Main frame assembly 2 Tabs 4 3 Base 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 69 Remove the Main Frame and the Main Logic B
12. 77 ASK ZEBRA 275 9327 U S A E clientcare zebra com T 1 847 793 2600 Toll free 1 800 423 0422 F 1 847 913 8766 Europe Africa Middle East and India Regional Headquarters Technical Support Internal Sales Dept Zebra Technologies Europe Limited T 44 0 1494 768298 For printers parts media and ribbon Zebra House F 44 0 1494 768210 please call your distributor or The Valley Centre Gordon Road Germany Tsgermany zebra com contact us High Wycombe France Tsfrance zebra com T 44 0 1494 768316 Buckinghamshire HP13 6EQ UK Spain Portugal Tsspain zebra com F 44 0 1494 768244 T 44 0 1494 472872 All other areas Tseurope zebra com E eseurope Ozebra com F 44 0 1494 450103 Asia Pacific Regional Headquarters Technical Support Customer Service Zebra Technologies Asia Pacific LLC T 65 6858 0722 For printers parts media and ribbon 120 Robinson Road F 65 6885 0838 please call your distributor or 06 01 Parakou Building E China tschina zebra com contact us Singapore 068913 All other areas T 65 6858 0722 T 65 6858 0722 tsasiapacific zebra com F 65 6885 0836 F 65 6885 0838 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 10 About This Document Document Conventions Document Conventions gt gt gt gt o amp x The following conventions are used throughout this document to convey certain information Alternate Color onlin
13. A 61331M Platen Roller Assembly Maintenance Kit Prepare for Installation 30 61331M Platen Roller Assembly Maintenance Kit Installation Instructions This kit includes the parts and documentation necessary to install the Platen Roller Replacement Kit in the HC100 Read these instructions thoroughly before installing this kit Prepare for Installation Parts List Before proceeding verify that your kit contains the items for your printer listed below v Item Qty Part Number Description Ref 1 61331M Platen Roller Maintenance Kit l 1 61241 Platen Shaft 2 2 61232 Locking Platen Bearing 3 1 02133 External E Ring 0 188 in Bold Part available for purchase Italic Part not available for purchase listed and shown for reference only Figure 9 Kit Contents 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61331M Platen Roller Assembly Maintenance Kit 31 Remove the Media Cartridge Tools Required Tools You need these tools to complete this procedure OU Antistatic Wriststrap and Mat Q 47362 Zebra Preventive Maintenance Kit In place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 Remove the Media Cartridge 1 See Figure 10 Press Eject and remove the media cartridge Figure 10 Media Cartridge Eject Button and HC100 il Eject button 2 Media ca
14. Your printer will still have these assemblies attached 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 71 Remove the Main Frame and the Main Logic Board MLB Figure 42 Remove the MLB 2 1 MLB 2 MLB mounting screws 4 3 Main frame assembly 4 Guide post 5 Guide hole 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 72 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Remove the Wireless Radio Board Remove the Wireless Radio Board 1 See Figure 43 Remove and discard the three Phillips mounting screws standoffs and nuts Figure 43 Remove the Wireless Board Mounting nuts 3 Spacers 3 Antenna cable Mounting screws 3 Wireless board MLB J1 connector NIO Ol A wj N 2 Remove and discard the wireless radio board by pulling it out of the Jl connector on the MLB 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 73 Install the New Wireless Board Install the New Wireless Board 1 See Figure 43 on page 72 Install the wireless radio board connector into J1 on the MLB 2 See Figure 42 on page 71 Slide a spacer under the wireless board aligning it with a mounting hole in the wireless board a Insert one of the mounting screws through the mounting hole in the wireless board and
15. ad cables a Support the front edge of the socket with your fingernail b Align the connector with the socket c Gently pinch the connector and socket together d Repeat step for the other cable 2 Thread the cable wires through the cable clip on each side of the printhead assembly Be sure to include the green ground wire in the cable clip on the left side of the printhead 3 Reconnect the green ground wire 4 Clean the print line on the printhead a Use the swab from a Preventive Maintenance Kit part number 47362 or a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 b On the underside of the printhead assembly wipe along the brown strip from end to end c Allow the solution to evaporate 5 See Figure 7 Align the snap tabs on the bottom of the media chute with the slots in the printer chassis 6 Press the back edge of the printhead assembly into the slots and then press on the metal printhead lever plate to snap the printhead assembly into place 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61330M Printhead Assembly Maintenance Kit 29 Resume Operation Resume Operation 1 See Figure 6 To close the upper cover rock the front edge down push the cover toward the back of the printer and then push the cover down 2 Turn on I the printer 3 Insert the media cartridge into the printer 5 8 08 HC100 Maintenance Manual 61311L 001 Rev
16. ait for the printer to power up completely Press and hold Eject for six seconds Release Eject If the cartridge ejected go to Open the Printer on page 80 oOoOaQao0 8 0 If the cartridge did not eject continue with step 4 4 Contact Technical Support See Contacts on page 9 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 80 61338M ZebraNet 10 100 Print Server Assembly Maintenance Kit Open the Printer Open the Printer A Caution A qualified service technician must perform this installation 1 A Caution Observe proper electrostatic safety precautions when handling static sensitive components such as circuit boards and printheads Connect yourself to an antistatic device 2 Place the printer on the antistatic mat 3 A Caution Turn off O the printer and disconnect it from the power source before performing the following procedure Turn off O the printer and disconnect the DC power cord and all data cables 4 See Figure 47 Press the upper cover release buttons located on both sides of the printer Figure 47 Opening the HC100 1 Upper cover release button one on each side 61311L 001 Rev A HC100 Maintenance Manual 5 8 08
17. ance Manual 5 8 08 61335M Main Logic Board Maintenance Kit 53 Remove the Old Main Logic Board MLB Figure 28 Remove the Wired Ethernet Board 2 Wired Ethernet board Mounting nuts 3 Standoffs 3 MLB MLB bracket Ethernet access hole O OA wji N 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 54 61335M Main Logic Board Maintenance Kit Remove the Old Main Logic Board MLB Figure 29 e Remove the Wireless Ethernet Board Mounting nuts 3 Jl Spacers 3 Antenna cable Mounting screws 3 Wireless board MLB NIO Ol A wj N e 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61335M Main Logic Board Maintenance Kit 55 Install the New MLB Install the New MLB 1 Which communication option is being used If you have a Then Wired Ethernet a See Figure 28 on page 53 Install the three standoffs on the new MLB b See Figure 30 Remove the Ethernet cover plate from the MLB bracket by removing the screw securing it c Slide the wired ethernet board into the hole in the MLB bracket and then onto the three standoffs d Install the three mounting nuts e Continue to step 2 Wireless Ethernet o See Figure 29 Install the wireless board connector into Jl on the MLB b Slide a spacer under the wireless board as aligning it with a mounting holes in the wireless board c Insert one of the mounting screws
18. artridge into the printer 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 40 61335M Main Logic Board Maintenance Kit Prepare for Installation 61335M Main Logic Board Maintenance Kit Installation Instructions This kit includes the parts and documentation necessary to install the Main Logic Board MLB maintenance kit in the HC100 printer Read these instructions thoroughly before installing this kit Prepare for Installation Parts List Before proceeding verify that your kit contains the items for your printer listed below Y item Qty Part Number Description Ref 1 61335M HC100 Main Logic Board MLB 8MB Maintenance Kit Ref 1 61336M HC100 Main Logic Board MLB 64MB Maintenance Kit Bold Part available for purchase Italic Part not available for purchase listed and shown for reference only Figure 17 Kit Contents i T i 0 PS Eo o A aoo O 3 E oo o o mua OFN A o FRCS YN G F OQ Tel o 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61335M Main Logic Board Maintenance Kit 41 Remove the Media Cartridge Tools Required Tools You need these tools to complete this procedure Q Phillips Screwdriver Set Q Metric Open End Wrench Set O Flat blade Screwdriver Set A Antistatic Wriststrap and Pad U Metric Nutdriver Set Remove the Media Cartridge 1 See Figure 18 Press Eject Figure 18 M
19. as a sub assembly 1 39516 Spacer 1 CQ17544 G1 PCBA Circuit Board Radio 802 11G 3 BA17963 1 Spacer Radio Module 3 TH SJ0306 Screw 2 56 x 7 16 Pan Head Phillips 3 TH ZA0300 Nut Esna 2 56 SS NY Lock Re OD 1 61305 Bracket Antenna Mounting 1 39538 Antenna 1 in Stub 802 11G 1 39519 PA Cable Wireless Antenna 1 39526 Washer 1 4 Internal Lock 1 39527 Nut 1 4 36 Uns 2B Hex 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 60 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Prepare for Installation Figure 33 Kit Contents Tools Required Tools You need these tools to complete this procedure A Phillips Screwdriver Set O Flat blade Screwdriver Set QO Adjustable Crescent Wrench 8 mm Q Metric Nutdriver Set QO Antistatic Wriststrap and Mat 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 61 Remove the Media Cartridge Remove the Media Cartridge 1 See Figure 34 Press Eject and remove the media cartridge Figure 34 Media Cartridge Eject Button and HC100 1 Eject button 2 Media cartridge 2 Did the cartridge eject If Then Remove the media cartridge and set aside Go to Open the Printer on page 63 Turn off O the power switch Press Eject a b a b Turn on I the power and wait for the printer to power up completely c d Continue with step 3
20. aster Assembly Drawing 17 Master Assembly Drawing Figure 2 Master Assembly Drawing A 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 18 Master Assembly Drawing Master Assembly Drawing 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 Maintenance Kits This chapter provides the installation instructions parts lists and required tools for all of the maintenance kits for the HC100 Contents 61330M Printhead Assembly Maintenance Kit ooooooooooooooo oo 20 61331M Platen Roller Assembly Maintenance Kit 0000 eee 30 61335M Main Logic Board Maintenance Kit 00 cece eee 40 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 59 61338M ZebraNet 10 100 Print Server Assembly Maintenance Kit 77 61339M Smart Card Reader Board Maintenance Kit 2 20 000 88 61340M Upper Print Mechanism Cover Assembly Maintenance Kit 99 61341M Print Mechanism Chassis Assembly Maintenance Kit 112 61342M Main Frame Assembly Kit 0 0000 e eee eee 129 61343M Outer Enclosure and Trim Maintenance Kit 2 5 152 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 20 61330M Printhead Assembly Maintenance Kit Prepare for Installation 61330M Printhead Assembly Maintenance Kit Installation Instructi
21. chnologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Part Number 61311L 001 Rev A Contents About This Document 0 000 c eee ee ee eee ee eee eee 7 Who Should Use This Document cee ee eee eee 8 How This Document Is Organized 000 0c eee eee 8 Contac Seear aa as ee tek epe
22. e only Cross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue text to jump directly to its location LCD Display Examples Text from a printer s Liquid Crystal Display LCD appears in Eubbledot ICG font Icons Used Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution No icon Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text Tools Tells you what tools you need to complete a given task 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 About This Document 11 Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described A table that contains the labels and descriptions follows the graphic Figure provides an example Figure 1 Samp
23. e raed eee a a ent eae aes cs Uden eens acne cds epee hae 9 WED SEa a docs de ut a o 9 The AMETICAS crasas wae baa eA ads Rawle eee od oe ed ee ee eae eee A 9 Europe Africa Middle East and India 20 0 0 0c ees 9 ASIA Pacis cta sree e a tune ane eR Me ke at Boe Mdm Beene 9 Document Conventions violadas be ee Pe Seana eae Me awa oe be ahaen 10 Related DOCUMENTS cuina as aaae aa e a EE eee 12 41 6 INTOCUCHON Sarsconiidsianddddraraiddistsina dada dd 13 OVER da bario is 14 2 Master Assembly Drawing 00 cee eee eee eee eee 15 Master Assembly Drawing 0 000 ett 16 Maintenance Kits suis eee ata ewes Sod er eae e HE ee oe eee re ES 16 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 4 Contents 3s Maintenance Kits ccisisrsi a siria ida 19 61330M Printhead Assembly Maintenance Kit oooocooooocononnnn rn 20 Prepare for Installation 0 0 0 noo 20 Remove the Media Cartridge 0 ee eee eee eee 21 Open the Printer 0 eee eee eee eens 23 Remove the Printhead Assembly 0 000 ccc eee eee 25 Install the New Printhead Assembly 0 000000 ccc eects 28 Resume OperatiO curia carpa a aa VERS a ea eee es whens be 29 61331M Platen Roller Assembly Maintenance Kit 00 0c eee eee eee 30 Prepare for Installation 0 0000 ete 30 Remove the Media Cartridge 00 tees 31 Open the Printer 24 0208 reserva ee aM oe a a dae E a Kae eRe
24. eading screws be careful to avoid cross threading or stripping the plastic holes Reinstall the two mounting screws See Figure 21 on page 45 Reinstall the outer trim plate by sliding the back edge in first and then lowering the front edges until they snap in place Resume Printer Operation 1 See Figure 2 on page 2 To close the upper cover rock the front edge down push the cover toward the back of the printer and then push the cover down Reinstall the data cables and DC power cord Turn on I the printer Insert the media cartridge into the printer 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Prepare for Installation 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Installation Instructions This kit includes the parts and documentation necessary to install the ZebraNet Internal Wireless Plus Print Server in the HC100 Read these instructions thoroughly before installing this kit Prepare for Installation Parts List Before proceeding verify that your kit contains the items for your printer listed below Bold Part available for purchase Italic Part not available for purchase listed and shown for reference only v Item Qty Part Number Description Ref 1 61337M ZebraNet Internal Wireless Plus Print Server Assembly Maintenance Kit Shown
25. edia Cartridge Eject Button and HC100 1 Eject button 2 Media cartridge 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 42 61335M Main Logic Board Maintenance Kit Remove the Media Cartridge 2 Did the cartridge eject Then Remove the media cartridge and set aside Go to Open the Printer on page 43 Turn off O the power switch Turn on I the power and wait for the printer to power up completely Press Eject Continue with step 3 3 Did the cartridge eject this time Then Remove the media cartridge and set aside Go to Open the Printer on page 43 O0Q0UgQpgp T7 sp Turn off O the power switch Turn on I the power and wait for the printer to power up completely Press and hold Eject for six seconds Release Eject If the cartridge ejected go to Open the Printer If the cartridge did not eject continue with step 4 4 Contact Technical Support See Contacts on page 9 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61335M Main Logic Board Maintenance Kit 43 Open the Printer Open the Printer A Caution A qualified service technician must perform this installation 1 F A Caution Observe proper electrostatic safety precautions when handling static sensitive components such as circuit boards and printheads Connect yourself to an antistatic device 2 Place the printer on the antistatic mat 3 A Caution
26. ee eee eee eee 99 Remove the Media Cartridge 0 cece eee 101 Open the Printer 10 ee eee ee eee eee 103 Remove the Outer Enclosure and Trim 0 0 ene 105 Remove the Upper Print Mechanism Cover 0 00000 cece eee eee ees 108 Install the New Upper Print Mechanism Cover 000 cece eee eee eens 110 Reinstall the Outer Enclosure and Trim 0 00 ccc ee eee eens 111 Resume Printer Operation 0 000 ccc tees 111 61341M Print Mechanism Chassis Assembly Maintenance Kit o o o 112 Prepare for Installation 0 0 0 00 cc eee eee eee ees 113 Remove the Media Cartridge 0 00 eee eens 115 Open the Printer 0 eee eee ee ee eee eee 117 Remove the Outer Enclosure and Trim 0 0 eee eee eee 119 Remove the Upper Print Mechanism Cover 0 0 00 ccc eee ee ee eens 122 Remove the Print Mechanism Assembly 02000 eee eee eee eee 123 Install the New Print Mechanism Assembly 00000 eee eens 125 Reinstall the Upper Print Mechanism Cover 0 0 0000 eee eee 127 Reinstall the Outer Enclosure and Trim 0 c ccc eee 128 Resume Printer Operation 00 00 ccc ete 128 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 5 6 Contents 61342M Main Frame Assembly Kit oooooooccconcc eee eee 129 Prepare for Installation 0 000 0c cee eee 129 Remove the Media Cartridge ooooccooccccn eee 131
27. er switch Press Eject a b a b Turn on I the power and wait for the printer to power up completely c d Continue with step 3 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 22 61330M Printhead Assembly Maintenance Kit Remove the Media Cartridge 3 Did the cartridge eject this time If Then Remove the media cartridge and set aside Go to Open the Printer Turn off O the power switch Press and hold Eject for six seconds Release Eject If the cartridge ejected go to Open the Printer O0QO0IgQqpg9iTo y If the cartridge did not eject continue with step 4 4 Contact Technical Support See Contacts on page 9 Turn on 1 the power and wait for the printer to power up completely 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61330M Printhead Assembly Maintenance Kit 23 Open the Printer Open the Printer 1 A Caution Observe proper electrostatic safety precautions when handling static sensitive components such as circuit boards and printheads Connect yourself to an antistatic device 2 Place the printer on the antistatic mat 3 A Caution Turn off O the printer before performing the following procedure Turn off O the printer 4 See Figure 5 Press the upper cover release buttons located on both sides of the printer Figure 5 Opening the HC100 1 Upper cover release button one on each side 5 8 08 HC100 Main
28. her Mounting nut Antenna Antenna cable Of A WwW N e Antenna cable connector 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61335M Main Logic Board Maintenance Kit 49 Remove the Old Main Logic Board MLB 2 Remove the main frame assembly from the base by prying the four tabs away from the main frame and lifting it off of the base Figure 25 e Remove the Main Frame 1 Base 2 Main frame assembly 3 Tabs 4 4 Main logic board MLB 3 Lay the main frame assembly on its side on the antistatic mat with the MLB facing up 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 50 61335M Main Logic Board Maint enance Kit Remove the Old Main Logic Board MLB 4 See Figure 26 Disconnect all cables and ground wires from the MLB J15 Figure 26 Disconnect all Cables J2 J1 E IF I 0 o 7 U S Il l gt pa dl VA AA MI oO e Lo DS DO o j9gJ16 J18 J1 Wireless board J10 Lock pin sensor J2 Wired ethernet board J11 Media sensor J3 Platen motor J12 Ground pins J4 Transport motor J14 Printhead J5 Lock eject J16 Smartcard reader J6 Serial port J18 User interface J7 USB port J19 Thermistor J8 Power input S1 On Off switch J9 Open
29. inQ oooor eee eee 16 Maintenance KitS 0 0 eee eee eee eens 16 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 16 Master Assembly Drawing Master Assembly Drawing Master Assembly Drawing All information provided in Table 1 corresponds to the numbers shown in Figure 2 For example arrow 8 in the drawing is identifying the Main Logic Board assembly According to Table 1 Item 8 gives both the name and the part number for the kit assembly Maintenance Kits Table 1 e Master Assembly Kits Item Kit Part Number Assembly Name 1 61340M 61340M Upper Print Mechanism Cover Assembly Maintenance Kit on page 99 2 61330M 61330M Printhead Assembly Maintenance Kit on page 20 3 61331M 61331M Platen Roller Assembly Maintenance Kit on page 30 4 61341M 61341M Print Mechanism Chassis Assembly Maintenance Kit on page 112 5 61342M 61342M Main Frame Assembly Kit on page 129 6 61338M 61338M ZebraNet M 10 100 Print Server Assembly Maintenance Kit on page 77 7 61337M 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit on page 59 8 61335M 61335M Main Logic Board Maintenance Kit 61336M on page 40 9 61339M 61339M Smart Card Reader Board Maintenance Kit on page 88 10 61343M 61343M Outer Enclosure and Trim Maintenance Kit on page 152 Important The printer base is not included in any kit and thus appears gray in Figure 2 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 M
30. l the New Platen Roller 1 Caution Remove all jewelry that could come into contact with the printhead or other printer parts See Figure 16 Holding both release tabs in a vertical position with the platen gear on the left drop the platen roller into place in the printer chassis To lock the platen roller rotate the green platen release tabs down until they are pointed toward the front of the printer Clean the print line on the printhead a Use the swab from a Preventive Maintenance Kit part number 47362 or a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 b On the underside of the printhead assembly wipe along the brown strip from end to end c Allow the solution to evaporate See Figure 13 To replace the printhead assembly align the snap tabs on the bottom of the media chute with the slots in the printer chassis Be careful not to touch the print line Press the back edge of the printhead assembly into the slots and then press on the metal printhead lever plate to snap the printhead assembly into place 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61331M Platen Roller Assembly Maintenance Kit 39 Resume Operation Resume Operation 1 See Figure 12 To close the upper cover rock the front edge down push the cover toward the back of the printer and then push the cover down 2 Turn on I the printer 3 Insert the media c
31. l the two Phillips mounting screws See Figure 37 on page 65 To reinstall the trim plate slide the back edge in first lower the front edges and snap in place 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 76 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Resume Printer Operation Resume Printer Operation 1 See Figure 36 on page 64 To close the upper cover rock the front edge down push the cover toward the back of the printer and then push the cover down 2 Reinstall the data cables and DC power cord 3 Turn on I the printer 4 Insert the media cartridge into the printer 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61338M ZebraNet 10 100 Print Server Assembly Maintenance Kit 77 Prepare for Installation 61338M ZebraNet 10 100 Print Server Assembly Maintenance Kit Installation Instructions This kit includes the parts and documentation necessary to install the ZebraNet 10 100 Print Server in the HC100 Read these instructions thoroughly before installing this kit Prepare for Installation Parts List Before proceeding verify that your kit contains the items for your printer listed below v Item Qty Part Number Description Ref 1 61338M HC100 10 100 Ethernet Maintenance Kit 1 79501 013 HC100 Ethernet Option Printed Circuit Board Assembly 2 3 HW10460 Hex Nut M3 x 2 4 x 5 5 mm Qty of 25 3 3 HW79656 Standoff M3 x 0 5 x 10 mm Q
32. le Figure with Callouts E5 1 2 1 Eject button 2 Pause Feed button 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 12 About This Document Related Documents Related Documents The following documents might be helpful references Applicable Zebra Printer User Guide ZPL I Programming Guide ZebraNet 10 100 Internal Print Server User Guide ZebraNet Wireless User Guide 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 Introduction This chapter gives a brief overview of the HC100 Contents OVEIMIOW a a at aa 14 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 14 Introduction Overview Overview The HC100 prints patient identification wristbands for use in hospitals clinics and other healthcare facilities The printer uses an enclosed media cartridge to deliver the wristbands and even tracks the remaining number of wristbands inside the cartridge Wristbands are available in multiple sizes including adult child and infant The HC100 is self calibrating and simple to use This manual may be used as a reference for maintaining the HC100 printers The manual includes installation instructions for all of the maintenance kits as well as assembly drawings parts lists and required tools 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 Master Assembly Drawing This chapter provides the master assembly drawing for all maintenance kits for the HC100 Contents Master Assembly Draw
33. nce Kit 57 Reinstall the Outer Enclosure and Trim 7 Ensure that all wires are clear of all tabs and then press down until all tabs are engaged Reinstall the Outer Enclosure and Trim 1 Is there a wireless board installed If Then No Continue with step 2 See Figure 24 on page 48 Reinstall the antenna cable into the antenna mounting bracket b Reinstall the antenna c Continue with step 2 Yes a 2 See Figure 32 Turn the upper print mechanism cover on its side as shown with the ground wire to the rear of the mounting post and the user interface cable to the rear of the upper print mechanism release button Figure 32 Reinstall the Outer Enclosure and Trim 1 Outer enclosure 4 User interface cable Upper print mechanism cover 5 Mounting post 3 Upper print mechanism release buttons 2 6 Ground wire 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 58 61335M Main Logic Board Maintenance Kit Resume Printer Operation Slide the outer enclosure over the print mechanism assembly while pressing the upper print mechanism release buttons until they are inside the outer enclosure Slip the left and right upper print mechanism legs inside the edges of the outer enclosure and ensure that the ground wire is still routed to the rear of the mounting post before it is seated on the base Slide the cover down until aligned and seated into the base Caution When inserting self thr
34. nderneath the printhead assembly are disengaged from the printer Figure 7 Close up of Printhead Assembly Parts 3 COM ON IR NON WS ES SON 4 y PA S lt Q UN Metal printhead lever plate Underside of printhead assembly Snap tabs 2 Chassis slots 2 Media chute Ol A w N e 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61330M Printhead Assembly Maintenance Kit 27 Remove the Printhead Assembly 3 See Figure 8 Gently remove all of the wires from the cable clips located at the back outside edges of the printhead assembly Figure 8 Close Up View of Printhead Assembly 1 Cable clips 2 Printhead assembly socket and connector 2 3 Ground wire green 4 Disconnect the right and left printhead cables a Slide a fingernail between the back edge of the socket and the connector to gently pry each side of the connector out b Grasp the connector and pull it completely out of the socket c Repeat step 4 for the other cable 5 Disconnect the small green ground wire from the printhead 6 Remove the printhead assembly and discard 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 28 61330M Printhead Assembly Maintenance Kit Install the New Printhead Assembly Install the New Printhead Assembly Caution Remove all jewelry that could come into contact with the printhead or other printer parts 1 See Figure 8 Reconnect the right and left printhe
35. ng the HC100 1 Upper cover release button one on each side 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 64 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Open the Printer 5 See Figure 36 Raise the cover up and tilt it toward the back Figure 36 e HC100 with Cover Open 1 Upper cover 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 65 Remove the Outer Enclosure and Trim Remove the Outer Enclosure and Trim Note Retain all parts removed during disassembly unless otherwise directed 1 See Figure 37 Press each tab toward the rear to release 2 To remove the trim plate slide the entire trim plate assembly back slightly and lift off Figure 37 Remove the Trim Plate 1 Trim plate 2 Tabs 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 66 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Remove the Outer Enclosure and Trim 3 See Figure 38 Using a Phillips screwdriver remove the two mounting screws Figure 38 Remove the Mounting Screws Outer enclosure Enclosure mounting screws 2 Upper print mechanism cover Upper cover release buttons 2 Base Ol Au N e 4 Press the upper cover release buttons located on both sides of the printer and then lift the outer enclosure slightly off of the base 6
36. oard MLB 2 Lay the main frame assembly on its side on the antistatic mat with the MLB facing up 3 Disconnect the smart card reader cable from J16 on the MLB Note Do not disconnect the remaining cables and ground wires from the MLB The rest of this procedure can be performed without removing the wires 4 See Figure 41 Disconnect the wireless antenna a Unscrew the antenna from the end of the antenna cable connector b Using an adjustable crescent wrench remove the nut and lock washer from the end of the antenna cable connector Remove the antenna cable from the antenna bracket d Remove the antenna bracket from the slot on the left side of the print mechanism chassis e Discard all hardware and the antenna cable 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 70 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Remove the Main Frame and the Main Logic Board MLB Figure 41 e Remove the Wireless Antenna Antenna cable connector Antenna bracket Lock washer Nut Antenna J16 connector Wireless Plus Print Server board 1 2 3 4 5 6 7 8 Wireless cable 5 See Figure 42 Using a Phillips screwdriver remove the MLB by removing the four screws securing it 6 Slide it to the rear and off of the guide post s Note In Figure 42 the print mechanism chassis and upper print mechanism cover have been removed to improve the clarity of this figure
37. ons This kit includes the parts and documentation necessary to install the printhead assembly in the HC100 Read these instructions thoroughly before installing this kit Prepare for Installation Parts List Before proceeding verify that your kit contains the items for your printer listed below v Item Qty Part Number Description Ref 1 61330M 2 in Thermal Printhead Maintenance Kit 1 1 61259 12 2 in Thermal Printhead 2 1 61248 Media Chute 3 1 61230 Printhead Lever Plate Bold Part available for purchase Italic Part not available for purchase listed and shown for reference only Figure 3 Kit Contents Tools Required Tools You need these tools to complete this procedure Q Antistatic Wriststrap and Mat Q 47362 Zebra Preventive Maintenance Kit Tn place of the Preventive Maintenance Kit you may use a clean swab dipped in a solution of isopropyl alcohol minimum 90 and deionized water maximum 10 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61330M Printhead Assembly Maintenance Kit 21 Remove the Media Cartridge Remove the Media Cartridge 1 See Figure 4 Press Eject and remove the media cartridge Figure 4 Media Cartridge Eject Button and HC100 1 Eject button 2 Media cartridge 2 Did the cartridge eject If Then Remove the media cartridge and set aside Go to Open the Printer on page 23 Turn off O the pow
38. rtridge 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 32 61331M Platen Roller Assembly Maintenance Kit Remove the Media Cartridge 2 Did the cartridge eject Then Remove the media cartridge and set aside Go to Open the Printer Turn off O the power switch Turn on I the power and wait for the printer to power up completely Press Eject Continue with step 3 3 Did the cartridge eject this time Then Remove the media cartridge and set aside Go to Open the Printer O0Q0UcgQpg9g T Turn off O the power switch Turn on 1 the power and wait for the printer to power up completely Press and hold Eject for six seconds Release Eject If the cartridge ejected go to Open the Printer If the cartridge did not eject continue with step 4 4 Contact Technical Support See Contacts on page 9 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61331M Platen Roller Assembly Maintenance Kit 33 Open the Printer Open the Printer 1 A Caution Observe proper electrostatic safety precautions when handling static sensitive components such as circuit boards and printheads Connect yourself to an antistatic device 2 Place the printer on the antistatic mat 3 A Caution Turn off O the printer before performing the following procedure Turn off O the printer 4 See Figure 11 Press the upper cover release buttons located on bo
39. sitioning holes in the base Figure 44 Reinstall the Main Frame Assembly Main frame assembly Tabs 4 Positioning holes 2 WwW N e Eject spring 2 Ensure that all wires are clear of all tabs and then press down until all tabs are engaged 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit 75 Reinstall the Outer Enclosure and Trim Reinstall the Outer Enclosure and Trim Important Ensure all cable connectors are fully seated and all connector housings are flush against the main logic board See Figure 39 on page 67 Turn the upper print mechanism cover on its side as shown with the ground wire to the rear of the mounting post and the user interface cable to the rear of the upper print mechanism release button Slide the outer enclosure over the print mechanism assembly while pressing the upper print mechanism release buttons until they are inside the outer enclosure Slip the left and right upper print mechanism arms inside the edges of the outer enclosure Ensure that the ground wire is still routed to the rear of the mounting post before it is seated on the base Slide the enclosure down until aligned and seated into the base Caution When inserting self threading screws be careful to avoid cross threading or stripping the plastic holes Caution See Figure 38 on page 66 Reinstal
40. ten Roller Assembly Maintenance Kit Reposition the Printhead Assembly 2 See Figure 13 Lift the printhead assembly up and pull it forward ensuring the snap tabs underneath the printhead assembly are disengaged from the printer Figure 13 Closeup of Printhead Assembly Parts LE N waea Sl Mie UA en NE LE 1 Metal printhead lever plate 2 Underside of printhead assembly 3 Snap tabs 2 4 Chassis slots 2 5 Media chute 3 Stand the printhead assembly up and back against the upper cover It will stay in this position until moved 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61331M Platen Roller Assembly Maintenance Kit 37 Remove the Platen Roller Remove the Platen Roller 1 See Figure 14 To unlock the platen roller rotate the green platen release tabs until they are in a vertical position Figure 14 Platen Roller Locked in Place Release tabs shown in locked position 1 Platen release tabs 2 2 See Figure 15 Pull both of the platen release tabs straight up Figure 15 Platen Roller Unlocked Release tabs shown in unlocked position Pa 1 Platen release tabs 2 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 38 61331M Platen Roller Assembly Maintenance Kit Install the New Platen Roller 3 See Figure 16 Remove the platen roller assembly and discard Figure 16 Platen Roller Assembly 1 Platen release tabs 2 2 Platen gear Instal
41. tenance Manual 61311L 001 Rev A 24 61330M Printhead Assembly Maintenance Kit Open the Printer 5 See Figure 6 Raise the cover up and tilt it toward the back until it is almost resting on the top of the printer Figure 6 e HC100 with Cover Open A 1 Upper cover 2 Metal printhead lever plate 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61330M Printhead Assembly Maintenance Kit 25 Remove the Printhead Assembly Remove the Printhead Assembly A Caution Before touching the printhead assembly discharge any built up static electricity by touching the metal back plate on the printer near the On Off switch or by using an antistatic wriststrap and mat Caution Be careful not to touch the printhead with any tools This could damage the printhead Caution The printhead may be hot and could cause severe burns Allow the printhead to cool Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead See Figure 6 To release the printhead assembly lift up on the metal printhead lever plate along the front edge of the printhead assembly 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 26 61330M Printhead Assembly Maintenance Kit Remove the Printhead Assembly 2 See Figure 7 Lift the printhead assembly up and pull it forward ensuring the snap tabs u
42. th sides of the printer Figure 11 Opening the HC100 1 Upper cover release button one on each side 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 34 61331M Platen Roller Assembly Maintenance Kit Open the Printer 5 See Figure 12 Raise the cover up and tilt it toward the back until it is almost resting on the top of the printer Figure 12 e HC100 with Cover Open A 1 Upper cover 2 Metal printhead lever plate 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61331M Platen Roller Assembly Maintenance Kit 35 Reposition the Printhead Assembly Reposition the Printhead Assembly A Caution Before touching the printhead assembly discharge any built up static electricity by touching the metal back plate on the printer near the On Off switch or by using an antistatic wriststrap and mat Caution Be careful not to touch the printhead with any tools This could damage the printhead Caution The printhead may be hot and could cause severe burns Allow the printhead to cool Caution While performing any tasks near an open printhead remove all rings watches hanging necklaces identification badges or other metallic objects that could touch the printhead See Figure 12 To release the printhead assembly lift up on the metal printhead lever plate along the front edge of the printhead assembly 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 36 61331M Pla
43. then through the spacer and the MLB b Install one of the mounting nuts on the back of the MLB but do not tighten at this time c Repeat step 2 for the other two mounting screws spacers and nuts Tighten the three mounting nuts Reinstall the MLB 1 See Figure 42 on page 71 Slide the MLB onto the rear guide post of the new main frame assembly 2 Align the mounting holes of the MLB with the mounting posts on the main frame assembly Caution When inserting self threading screws be careful to avoid cross threading or stripping the plastic holes Caution Reinstall the MLB on the main frame assembly using the four Phillips mounting screws previously removed 4 Reconnect the smart card reader cable to J16 on the MLB 5 See Figure 41 on page 70 Reconnect the wireless antenna a Insert the antenna bracket into the slot on the left side of the print mechanism chassis b Insert the antenna cable into the antenna bracket c Replace the lock washer and nut on the end of the antenna cable and tighten the nut using an adjustable crescent wrench d Screw the antenna into the end of the antenna cable connector 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 74 61337M ZebraNet Internal Wireless Plus Print Server Assembly Kit Reinstall the Main Frame Assembly Reinstall the Main Frame Assembly 1 See Figure 44 Reinstall the main frame assembly onto the base by aligning the two positioning posts with the po
44. ty of 12 1 79671 Cover RJ45 Not shown N A Not available as a separate part listed for identification purposes only Bold Part available for purchase Italic Part not available for purchase listed and shown for reference only Figure 45 Kit Contents 5 8 08 HC100 Maintenance Manual 61311L 001 Rev A 78 61338M ZebraNet 10 100 Print Server Assembly Maintenance Kit Remove the Media Cartridge Tools Required Tools You need these tools to complete this procedure A Phillips Screwdriver Set O Metric Nutdriver Set QO Antistatic Wriststrap and Mat Remove the Media Cartridge 1 See Figure 46 Press Eject and remove the media cartridge Figure 46 Media Cartridge Eject Button and HC100 1 Eject button 2 Media cartridge 2 Did the cartridge eject If Then Remove the media cartridge and set aside Go to Open the Printer on page 80 Turn off O the power switch Press Eject Continue with step 3 a b a b Turn on I the power and wait for the printer to power up completely c d 61311L 001 Rev A HC100 Maintenance Manual 5 8 08 61338M ZebraNet 10 100 Print Server Assembly Maintenance Kit 79 Remove the Media Cartridge 3 Did the cartridge eject this time If Then Remove the media cartridge and set aside Go to Open the Printer on page 80 Turn off O the power switch Turn on I the power and w

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