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HP ElitePad ST Suction Cup

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1. Field service kits e Static awareness labels e Materialhandling packages e Nonconductive plastic bags tubes or boxes Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 38 screws that must be removed replaced and or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for
2. connector on AC Adapter connects to the tablet through the dock connector Category Power requirements continued Description Support for 2 cell 25 Wh 3 38 Ah Li ion battery Operating system Preinstalled Windows 8 ML 32 bit with Microsoft Basics available only for the education market and Windows 8 Professional 32 bit with Microsoft Basics supported only in Japan Preinstalled with Microsoft Office Windows 8 ML 32 bit with Microsoft Office 2010 Transition OPK available only for the education market supported in all countries and regions except Japan Windows 8 EM 32 bit with Microsoft Office 2010 Trial Transition OPK available only for the education market supported in all countries and regions except Japan Windows 8 CM 32 bit with Microsoft Office 2010 Trial Transition OPK available only for the education market supported only in the People s Republic of China Windows 8 ML 32 bit with Microsoft Office 2010 Personal available only for the education market supported only in Japan requires a configuration with Microsoft Office Personal Japan 2010 application AV Windows 8 ML 32 bit with Microsoft Office 2010 Home and Business available only for the education market supported only in Japan requires a configuration with Microsoft Office Home and Business Japan 2010 application AV Windows 8 ML 32 bit with Microsoft Office 2010 Professional available only for the education market supported o
3. Before removing the communications cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer 2 3 Disconnect all external devices from the computer 4 Remove the display assembly see Display assembly on page 26 5 Remove the system board see System board on page 42 Remove the communications cable 1 Turn the system board upside down with the top toward you 2 Remove the protective pad 1 that covers the ZIF connector 3 Release the ZIF connector 2 to which the communications cable is attached and then disconnect the communications cable 3 from the system board 4 Remove the communications cable Reverse this procedure to install the communications cable Chapter 4 Removal and replacement procedures Power button board Description Spare part number Power button board includes cable 709452 001 Ey NOTE The power button board is included in the power button board spare part kit and is also included in the Cable Kit spare part number Before removing the power button board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the
4. Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the display assembly see Display assembly on page 26 Remove the system board see System board on page 42 YS SS Remove the battery see Battery on page 54 Remove the docking connector cable 1 Disconnect the speaker cable 1 from the docking connector cable 2 Remove the two Phillips PM1 4x2 0 screws 2 that secure the docking connector cable bracket to the bottom case 3 Remove the docking connector cable bracket 3 SY NOTE The docking connector cable bracket is included in the Bracket Kit spare part number 718834 001 4 Release the docking connector cable 1 from the bottom case surface The docking connector cable is attached to the bottom case in multiple locations with double sided adhesive 5 Release the docking connector cable by sliding it forward 2 and to the left 3 56 Chapter 4 Removal and replacement procedures 6 Remove the docking connector cable 4 Reverse this procedure to install the docking connector cable Component replacement procedures 57 Speaker assembly Description Spare part number Speaker assembly 709456 001 Before removing the speake
5. e Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a backup using Backup and Restore E NOTE Be sure that the tablet is connected to AC power before you start the backup process E NOTE The backup process may take over an hour depending on file size and the speed of the tablet 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 nthe search box type recovery tap Settings and then select from the list of displayed options 3 Follow the on screen instructions to set up your backup create a system image select models only or create system repair media select models only Performing a system recovery In case of system failure or instability you can use Windows Recovery to recover information you have previously backed up Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type recovery tap Settings and then select from the displayed options E NOTE If you are unable to boot start up your tablet and you cannot use the system repair media you previously created select models only contact support Using f11 recovery tools AN CAUTION Using f11 completely era
6. illustrated 13 spare part number 13 17 docking product description 2 drives preventing damage 21 duck head power adapter illustrated 15 spare part numbers 19 15 T8 E electrostatic discharge 21 equipment guidelines 24 Ethernet adapter cable spare part number 12 17 Ethernet product description 1 F front components 4 G GPS module removal 36 spare partnumber 10 36 graphics product description 1 grounding guidelines 21 guidelines equipment 24 grounding 21 packaging 23 transporting 23 workstation 23 H HDMI VGA adapter cable spare part number 12 17 headphone jack 6 home button board removal 32 spare partnumber 10 18 33 J jacket spare part numbers 14 17 jacks audio in 6 audio out 6 headphone 6 microphone 6 K keyboard product description 2 L lights webcam flash 5 webcam status 4 M mass storage device precautions 21 memory product description 1 micro SD Card Reader micro SIM slot 5 micro SD Card Reader micro SIM slot access hole 5 microphone location 7 product description 1 removal 47 spare part number microphone jack 6 Microphone Kit spare part number 10 47 model description 25 model name 1 10 17 47 N Near Field Communications NFC tapping area 5 o operating system product description 3 optical drive product description P packaging guidelines 23 pen spare partnumber 14 18 plastic parts service considerations 20 pointing device pr
7. 3 Remove the battery 3 from the bottom case Reverse this procedure to install the battery Chapter 4 Removal and replacement procedures WLAN antenna ef NOTE The WLAN antenna is included in the Antenna Kit spare part number 70945 1 001 Before removing the WLAN antenna follow these steps 1 p mo m So Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the display assembly see Display assembly on page 26 Remove the system board see System board on page 42 Remove the battery see Battery on page 54 Remove the WLAN antenna 1 4 Release the WLAN antenna transceiver 1 from the bottom case The WLAN antenna transceiver is attached to the bottom case with double sided adhesive Release the tabs 2 built into the bottom case that secure the WLAN antenna cables Release the WLAN antenna cables 3 Remove the WLAN antenna cables and transceiver Reverse this procedure to install the WLAN antenna Component replacement procedures 55 Docking connector cable E NOTE The docking connector cable is included in the Cable Kit spare part number 709459 001 Before removing the docking connector cable follow these steps 1
8. all ifte se citi ysis ebay DER Ra ea bou b PARU a Kae ea Da RV 20 Pelis INS csset etn ti ete POR rtr aaa pu pin FR put iU UNE 20 Cables and connectors odo pi ONSDAR ADI E PPEE Mu SepUPMDI CRI RN ESI EUR 20 Drive handling siiasamasse eb lev auccm NR E 21 Craundmie duidelifes cse rbi reete rare eom een edad vtu Rn ea eua ura tuts 21 Electrostatic discharge damage sagyeivnassssssvendenniviavadeneers maaala 21 Packaging and transporting guidelines eeee 23 Component replacement procedures i cicsscccessacsussacsacscavenssiceansesteaentsacesareniatoncneaasecatevaranneesacns 25 Semice tag 1 4 s EE 25 Display assembly i doseeetittecotbeteeir eene ene inci kini niih adie e mh 26 WWAN module eeeeeeee e eene en TER ETEen ank Ea ntes esee nen veevaene 34 GPS nere i MEER ERE m 36 Volume Gullen bodid E 38 VALA mod le ses ekeributnpfon deinedeiisevidiunribzr det MU di o Poet pNU enn ct cafd vin ba dE 40 System Board nata ik aita aaa kel cue cnn torto liaan iei pore 42 Microphones laatasid laia ai 47 Webcam seepra e e Malika alake saja iial aaa alaanid i 48 Communications cable cscs ices clin Vn Valin aise Daten dead teat Dp ika 50 Power b ton board iasssapmmd ren aee rated Xu satan AADA A 51 WLAN ribbon COU NENNEN TT T T T 52 BOS iy ates aaa E a pacer eee od eruere ateena ale A 54 bua M 55 Docking connector cables docta re
9. be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app or swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type HP and then tap HP Support Assistant Backing up your information Recovery after a system failure is as good as your most recent backup You should create system repair media and your initial backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair media select models only are used to start up boot the tablet and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 In the search box type backup tap Settings and then tap Save backup copies of your files with File History You can back up your information to an optional external flash drive Backing up your information 63 Note the following when backing up Store personal files in the Documents library and back it up regularly
10. customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 69 Index A AC adapter cable spare part number 12 17 AC adapter spare part numbers 13 15 17 adapter cables illustrated 12 spare part numbers 12 ambient light sensor 4 antenna location 4 removal 55 spare partnumber 10 17 55 Antenna Kit spare part number 10 17 audio product description 1 audio in jack 6 audio out jack 6 B battery removal 54 spare partnumber 11 16 54 bottom case spare part number 11 17 bottom components 7 Bracket Kit spare part number 10 18 buttons power 7 volume down 6 volume up 6 Windows 5 c Cable Kit spare part number 10 17 cables service considerations 20 70 Index Card Reader adapter spare part number 12 17 carrying case spare part numbers 14 17 communications cable removal 50 spare part number 50 components bottom 7 front 4 rear 5 top 6 computer major components 9 partnumber 25 connectors service considerations 20 D display assembly removal 26 spare partnumber 9 18 26 Display Cable Kit spare part number 10 18 display LVDS cable removal 31 spare partnumber 10 32 Display Panel Kit spare part number 9 18 26 display panel product description 1 docking connector 7 docking connector cable removal 56 spare part number 56 docking station
11. on screen instructions Remove everything and reinstall Windows 66 Sometimes you want to perform detailed reformatting of your tablet or you want to remove personal information before you give away or recycle your tablet The process described in this section provides a speedy simple way to return the tablet to its original state This option removes all personal data apps and settings from your tablet and reinstalls Windows 77 IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option on the Start screen To use the Start screen 1 2 Swipe from the right edge of the touch screen to display the charms and then tap Settings Tap Change PC settings in the bottom right corner of the screen and then tap General from the PC settings screen Scroll down the right side Under Remove everything and reinstall Windows tap Get started and then follow the on screen instructions Chapter 7 Backup and recovery 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requ
12. power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer 2 3 4 Remove the display assembly see Display assembly on page 26 5 Remove the system board see System board on page 42 Remove the power button board 1 Turn the system board upside down with the top toward you 2 Remove the protective pad 1 that covers the power button board connector CAUTION When removing the protective pad make sure not to damage the connector 2 on the system board 3 Disconnect the power button board cable 3 from the system board 4 Disconnect the power button board 4 from the power button board cable Component replacement procedures 51 Reverse this procedure to install the power button board WLAN ribbon cable E NOTE The WLAN ribbon cable is included in the Cable Kit spare part number 709459 001 Before removing the WLAN ribbon cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer 2 3 Disconnect all external devices from the computer 4 Remove the display assembly see Display assembly on page 26 5 Remove the system board see System board on page 42 Remove the WLAN ribbon cable 1 Remove th
13. the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Component replacement procedures 25 26 Display assembly Description Spare part number Display assembly 10 1 in WXGA 1280x800 UWVA 50 CG 400 nit active pen and 718662 001 MultiTouch capacitive digitizer chemically strengthened glass with anti smudge includes display panel display LVDS cable TouchScreen cable and display panel support rubber Before disassembling the computer follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer Remove the display assembly 1 Remove the two Phillips PM1 4x3 2 screws that secure the display assembly on either side of the docking connector 2 Place the HP ElitePad Service Tool on a flat sturdy surface The HP ElitePad Service Tool is available using spare part number 714222 001 3 Move the HP ElitePad Service Tool retention bar 1 to the right until the notch 2 in the retention bar allows the retention gate to open Chapter 4 Removal and replacement procedures 4 Open the retention gate 3 5 Place the tablet 1 on the service tool and slid
14. 371 011 Power cord for use in Australia 3 pin black 1 83 m 490371 021 Power cord for use in Europe 3 pin black 1 83 m 490371 031 Power cord for use in the United Kingdom and Singapore 3 pin black 1 83 m 490371 061 Power cord for use in Italy 3 pin black 1 83 m 490371 111 Power cord for use in Switzerland 3 pin black 1 83 m 490371 202 Power cord for use in Brazil 3 pin black 1 83 m 490371 291 Power cord for use in Japan 3 pin black 1 83 m 49037 1 AAT Power cord for use in the People s Republic of China 3 pin black 1 83 m 49037 1 AB1 Power cord for use in South Korea 3 pin black 1 83 m 49037 ADI Power cord for use in Taiwan 3 pin black 1 83 m 49037 ART Power cord for use in South Africa 3 pin black 1 83 m 49037 1 BB1 Power cord for use in Israel 3 pin black 1 83 m 490371 D01 Power cord for use in Argentina 3 pin black 1 83 m 49037 1 D61 Power cord for use in India 3 pin black 1 83 m 685987 001 2 cell 25 Wh 3 38 Ah Li ion battery includes battery cable and WLAN transceiver and antenna cable 16 Chapter 3 Illustrated parts catalog Spare part number Description 686120 001 10 W AC adapter RC V 3 wire wall mount 691921 005 Qualcomm Atheros AR6004 802 1 1a b g n 2x2 WiFi AR3002 BT4 0 Combo Adapter 693717 001 40 W HP Smart AC adapter RC V 3 wire 695551 001 HDMI VGA adapter cable 695552 001 USB adapte
15. 695555 001 3 Serial adapter cable 695556 001 4 HP Smart AC adapter cable 695553 001 5 USB adapter cable 695552 001 6 Card Reader adapter 695554001 12 Chapter 3 Illustrated parts catalog Docking station and accessories Item Description Spare part number 1 Docking station 708621 001 2 40 W HP Smart AC adapter RC V 3 wire 693717 001 3 Power cord 3 pin black 1 83 m For use in Argentina 49037 1 D01 For use in Australia 490371 011 For use in Brazil 49037 1 202 For use in Europe 490371 021 For use in India 49037 1 D61 For use in Israel 49037 1 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in North America 49037 1 001 For use in the People s Republic of China 49037 I AAT For use in South Africa 49037 l ART For use in South Korea 490371 AD1 For use in Switzerland 490371 111 Docking station and accessories 13 Item Description Spare part number For use in Taiwan 49037 1 AB1 For use in the United Kingdom and Singapore 49037 1 031 Miscellaneous parts Component Spare part number Carrying case Carrying case 708773 001 Rugged carrying case 708772 001 HP ElitePad Service Tool 714222 001 HP ElitePad Service Tool suction cup 714223 001 HP executive tablet pen 716117 001 Jacket Slate jacket with battery slot includes battery 709462 001 Slate jacket without battery slot 714297 001 Screw Kit 709461 001 14
16. Chapter 3 Illustrated parts catalog Power components Item Component Spare part number 1 10 W AC adapter RC V 3 wire wall mount 686120 001 2 Duck head power adapter For use in Argentina 720949 D01 For use in Australia 720949 011 For use in Brazil 720949 201 For use in Denmark 720949 081 For use in Europe 720949 021 For use in India 720949 D61 For use in Israel 720949 BB1 For use in the People s Republic of China 720949 371 For use in South Africa 720949 AR1 For use in Switzerland 720949 BG1 For use in the United Kingdom and Singapore 720949 031 For use in the United States 720949 001 3 Power cord 3 pin black 1 83 m For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 49037 1 202 For use in Europe 490371 021 Power components 15 Item Component Spare part number For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in North America 490371 001 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom and Singapore 490371 031 Seguential part number listing Spare part number Description 49037 1 001 Power cord for use in North America 3 pin black 1 83 m 490
17. Duck head power adapter for use only in Australia Duck head power adapter for use only in Europe 720949 031 Duck head power adapter for use only in the United Kingdom and Singapore 720949 081 Duck head power adapter for use only in the Denmark 720949 201 720949 371 Duck head power adapter for use only in Brazil Duck head power adapter for use only in the People s Republic of China Chapter 3 Illustrated parts catalog Spare part number Description 720949 AR1 Duck head power adapter for use only in South Africa 720949 BB1 Duck head power adapter for use only in Israel 720949 BG1 Duck head power adapter for use only in Switzerland 720949 D01 Duck head power adapter for use only in Argentina 720949 D61 Duck head power adapter for use only in India Sequential part number listing 19 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e HP ElitePad Service Tool e HP ElitePad Service Tool suction cup e Magnetic tool Phillips POO screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ef NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic p
18. HP ElitePad 900 Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2013 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a U S registered trademark of Intel Corporation Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition January 2013 Document Part Number 698484 001 Safety warning notice N WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter com
19. WWAN capability Includes 64 GB of eMMC primary storage the Windows 8 Standard operating 714753 501 system and WWAN capability Includes 64 GB of eMMC primary storage and the Windows 8 Professional operating 714751 601 system but not WWAN capability Includes 64 GB of eMMC primary storage and the Windows 8 Standard operating 714751 501 system but not WWAN capability Includes 32 GB of eMMC primary storage the Windows 8 Professional operating 714752 601 system and WWAN capability Includes 32 GB of eMMC primary storage the Windows 8 Standard operating 714752 501 system and WWAN capability Includes 32 GB of eMMC primary storage and the Windows 8 Professional operating 714750 601 system but not WWAN capability Includes 32 GB of eMMC primary storage and the Windows 8 Standard operating 714750 501 system but not WWAN capability 12 Volume button board includes bracket and cable 709453 001 13 2 cell 25 Wh 3 38 Ah Li ion battery includes battery cable and WLAN 685987 001 transceiver and antenna cable 14 Qualcomm Atheros AR6004 802 11a b g n 2x2 WiFi AR3002 BT4 0 691921 005 Combo Adapter 15 Speaker assembly includes left and right speakers and cables 709456 001 16 Bottom case includes the power button actuator and the slot cover and brackets 709450 001 Computer major components 11 Adapter cables Item Description Spare part number 1 HDMI VGA adapter cable 695551 001 2 Ethernet adapter cable
20. arts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that 20 Chapter 4 Removal and replacement procedures they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling AN CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Bef
21. avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screw drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items o
22. burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory 32 GB of eMMC primary storage the Windows 8 Professional operating system and WWAN capability includes processor memory and eMMC 714753 501 714753 601 System board equipped with an Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory 64 GB of eMMC primary storage the Windows 8 Standard operating system and WWAN capability includes processor memory and eMMC System board equipped with an Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory 64 GB of eMMC primary storage the Windows 8 Professional operating system and WWAN capability includes processor memory and eMMC 716117 001 718662 001 HP executive tablet pen Display assembly 10 1 in WXGA 1280x800 UWVA 50 CG 400 nit active pen and MultiTouch capacitive digitizer chemically strengthened glass with anti smudge includes the display panel and display panel support rubber 718663 001 718758 001 Home button board includes bracket Display Cable Kit includes the display LVDS cable and the TouchScreen cable 718834 001 Bracket Kit includes the docking connector bracket home button board bracket and the WWAN module bracket 720949 001 Duck head power adapter for use only in the United States 720949 011 720949 021
23. des 64 GB of eMMC primary storage the Windows 8 Standard operating system and 714753 501 WWAN capability Includes 64 GB of eMMC primary storage and the Windows 8 Professional operating system but 714751 601 not WWAN capability Includes 64 GB of eMMC primary storage and the Windows 8 Standard operating system but 714751 501 not WWAN capability Includes 32 GB of eMMC primary storage the Windows 8 Professional operating system and 714752 601 WWAN capability Includes 32 GB of eMMC primary storage the Windows 8 Standard operating system and 714752 501 WWAN capability Includes 32 GB of eMMC primary storage and the Windows 8 Professional operating system but 714750 601 not WWAN capability Includes 32 GB of eMMC primary storage and the Windows 8 Standard operating system but 714750 501 not WWAN capability Before removing the system board follow these steps 1 2 3 4 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the display assembly see Display assembly on page 26 E NOTE When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Microph
24. e device functionality and then contact technical support Before removing the WWAN module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the display assembly see Display assembly on page 26 Remove the WWAN module 1 Disconnect the battery cable from the system board 2 Disconnect the GPS module antenna cable 1 from the WWAN module Aux terminal 3 Disconnect the WWAN antenna cable 2 from the WWAN module Main terminal 4 Remove the two Phillips PM1 4x2 3 screws 3 that secure the communications bracket to the system board 34 Chapter 4 Removal and replacement procedures 5 Remove the communications bracket 4 6 Disconnect the cable 5 that connects the WWAN module to the system board 7 Remove the three Phillips PM1 4x2 0 screws 1 that secure the WWAN module to the bottom case 8 Remove the WWAN module 2 Reverse this procedure to install the WWAN module Component replacement procedures 25 GPS module Description Spare part number GPS module xxx 001 Before removing the GPS module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hiber
25. e it forward until the tablet docking connector engages with the service tool docking connector 2 Component replacement procedures 27 6 Close the retention gate 1 and release the retention bar 2 to secure the tablet in the service tool 7 Place the suction cup 1 on the lower right corner of the tablet display glass making sure to place the suction cup inside the edges of the border 2 of the display glass The suction cup is available using spare part number 714223 001 8 Raise the suction cup handle 3 28 Chapter 4 Removal and replacement procedures 9 Lock the two suction cup handles together 4 AN CAUTION Do not lift the right edge of the display assembly more than inch from the tablet when releasing the display assembly Failure to follow this caution can result in damage to the tablet components 10 Firmly lift up on the suction cup to release the right side of the display assembly approximately 1 4 inch from the tablet 11 Move the retention bar 1 until the notch in the retention bar allows the retention gate to open Component replacement procedures 29 12 Open the retention gate 2 13 Slide the tablet out of the service tool 3 14 Disconnect the suction cup handles 1 15 Lower the suction cup handle 2 16 Remove the suction cup 3 17 Move the display assembly 1 to the left until the display assembly cables and connectors are accessible 18 Releas
26. e protective pad 1 that covers the WLAN ribbon cable tape 2 Release the tape 2 that secures the WLAN ribbon cable to the system board 3 Release the WLAN ribbon cable 3 from the system board 4 Turn the system board upside down with the top toward yov 52 Chapter 4 Removal and replacement procedures 5 Release the ZIF connector 1 to which the WLAN ribbon cable is attached and then disconnect the WLAN ribbon cable 2 from the system board 6 Remove the WLAN ribbon cable Reverse this procedure to install the WLAN ribbon cable Component replacement procedures 53 Battery 54 Description Spare part number 2 cell 25 Wh 3 38 Ah Li ion battery includes battery cable and WLAN transceiver and 685987 001 antenna cable Before removing the battery follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the display assembly see Display assembly on page 26 Q b oO NM Remove the system board see System board on page 42 Remove the battery 1 Release the power button board cable 1 from the clips built into the battery 2 Remove the four Phillips PM1 4x2 3 screws 2 that secure the battery to the bottom case
27. e the zero insertion force ZIF connector 2 to which the TouchScreen cable is attached and then disconnect the TouchScreen cable from the system board 30 Chapter 4 Removal and replacement procedures 19 Release the ZIF connector 2 to which the LVDS cable is attached and then disconnect the LVDS cable from the system board 20 If it is necessary to replace the display assembly cables Turn the display assembly upside down with the bottom toward you Detach the TouchScreen cable 1 from the surface of the display assembly The TouchScreen cable is attached to the display assembly with double sided adhesive Release the ZIF connector 2 to which the TouchScreen cable is attached and then disconnect the TouchScreen cable 3 from the display assembly Detach the display LVDS cable 4 from the surface of the display assembly The display LVDS cable is attached to the display assembly with double sided adhesive Component replacement procedures 31 e Release the ZIF connector 5 to which the display LVDS cable is attached and then disconnect the display LVDS cable 6 from the display assembly The TouchScreen and display LVDS cables are included in the Display Cable Kit spare part number 718758 001 21 If it is necessary to replace the home button board and bracket a Remove the two Phillips PM1 4x3 2 screws 1 that secure the home button board and bracket to the display assembly b Remove the home bu
28. ector that supports both audio out headphone and audio in microphone 2 Autorotate switch When the tablet is on slide the autorotate switch to lock the autorotate feature of the display To unlock the autorotate feature slide the switch again or Swipe from the right edge of the touch screen to display the charms tap Settings tap the screen icon and then tap the autorotate icon To unlock the autorotate feature tap the autorotate icon again Chapter 2 External component identification Item Component Description 3 Integrated microphones 2 Record sound 4 Power button e When the tablet is off press the button to turn on the tablet e When the tablet is on press the button briefly to initiate Sleep e When the tablet is in the Sleep state press the button briefly to exit Sleep CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the tablet has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds fo turn off the tablet Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type power tap Settings and then tap Power Options Bottom meme ime Item Component Description 1 Speakers 2 Produce sound 2 Product and regulatory information Displays product and regulatory infor
29. ing its life expectancy Preliminary replacement requirements 21 AN CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities AN CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 22 Chapter 4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To
30. irements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries 67 Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW Austria OVE Belgium CEBC 1 Canada CSA 2 Denmark DEMKO Finland FIMKO France UTE Germany VDE Italy IMQ Japan METI 3 The Netherlands KEMA Norway NEMKO The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear
31. let Connect the external flash drive Press and hold the volume down button and the power button simultaneously to turn on the tablet and display the Startup menu Tap F9 Boot Options Select the external flash drive as the boot device Restart the tablet Using Windows Refresh for quick and easy recovery When your tablet is not working properly and you need to regain system stability the Windows Refresh option allows you to start fresh and keep what is important to you y IMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory EZ NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See HP Support Assistant for instructions on reinstalling traditional applications To access HP Support Assistant on the start screen tap the HP Support Assistant app Ey NOTE You may be prompted for your permission or password when using Refresh See HP Support Assistant for more information Performing a system recovery 65 To start Refresh T 2 4 Swipe from the right edge of the touch screen to display the charms and then tap Settings Tap Change PC settings in the bottom right corner of the screen and then tap General from the PC settings screen Scroll down the right side and under Refresh your PC without affecting your files tap Get started Then follow the
32. m case 13 Remove the six Phillips PM1 4x2 3 screws 1 and the Phillips PM1 4x3 2 screw 2 that secure the system board to the bottom case Component replacement procedures 45 14 Remove the system board 3 NOTE When removing the system board make note of the installation location of the power button actuator 4 The power button actuator may become dislodged when the system board is removed and require reinstallation The power button actuator is included with the bottom case spare part number 709450 001 Reverse this procedure to install the system board 46 Chapter 4 Removal and replacement procedures Microphones Description Spare part number Microphone Kit includes left and right microphones and cables 709454 001 Before removing the microphones follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Remove the display assembly see Display assembly on page 26 2 3 Disconnect all external devices from the computer 4 5 Remove the system board see System board on page 42 Remove the microphones 1 Disconnect the left microphone 1 from the power button board 2 Disconnect the right microphone 2 from the power system board A 3 Remove the mic
33. mation select models only 3 Docking connector Connects an AC adapter or an optional docking device Bottom 7 8 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag j RR b Item Description Function 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unigue to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Chapter 3 Illustrated parts catalog Computer major components Item 1 Component Spare part number Display assembly 10 1 in WXGA 1280x800 UWVA 50 CG 400 nit 718662 001 active pen and MultiTouch capacitive digitizer chemically strengthened glass with anti smudge includes display panel display LVDS cable TouchScreen cable and display panel support rubber Computer major components 9 Item Component Spare part number Home button b
34. nation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the display assembly see Display assembly on page 26 Remove the GPS module 1 Disconnect the battery cable from the system board 2 Disconnect the GPS antenna cable 1 from the GPS module Con3 terminal Disconnect the WWAN module antenna cable 2 from the GPS module Con2 terminal 4 Remove the two Phillips PM1 4x2 3 screws 3 that secure the communications bracket to the system board 5 Remove the communications bracket 4 36 Chapter 4 Removal and replacement procedures 6 Disconnect the cable 5 that connects the GPS module to the system board 7 Remove the Phillips PM1 4x2 0 screw 1 that secures the GPS module to the bottom case 8 Remove the GPS module 2 Reverse this procedure to install the GPS module Component replacement procedures 37 Volume button board Description Spare part number Volume button board 709453 001 Before removing the volume button board follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the compute
35. ncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 mto 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 62 Chapter 6 Specifications 7 Backup and recovery To protect your information use Windows backup and restore utilities to back up individual files and folders back up your entire hard drive create system repair media select models only by using an optional external flash drive or an optional external optical drive or create system restore points In case of system failure you can use the backup files to restore the contents of your tablet 1 Swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box 2 In the search box type restore tap Settings and then select from the list of displayed options E NOTE For detailed instructions on various backup and restore options perform a search for these topics in HP Support Assistant To access HP Support Assistant on the Start screen tap the HP Support Assistant app In case of system instability HP recommends that you print the recovery procedures and save them for later use f NOTE Windows includes the User Account Control feature to improve the security of your tablet You may
36. nly at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 23 Equipment guidelines 24 Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e Staticdissipative tables or floor mats with hard ties to the ground
37. nly in Japan requires a configuration with Microsoft Office Professional Japan 2010 application AV Windows 8 Professional 32 bit with Microsoft Office 2010 Transition OPK supported in all countries and regions except Japan Windows 8 Professional 32 bit with Microsoft Office 2010 Personal supported only in Japan requires a configuration with Microsoft Office Personal Japan 2010 application AV Windows 8 Professional 32 bit with Microsoft Office 2010 Home and Business supported only in Japan requires a configuration with Microsoft Office Home and Business Japan 2010 application AV Windows 8 Professional 32 bit with Microsoft Office 2010 Professional supported only in Japan requires a configuration with Microsoft Office Professional Japan 2010 application AV Restore USB for service only USB recovery to align with customer image to include base operating system language packs drivers and QFE s 4 2 External component identification o Item Component Description 1 WWAN antennas 2 select models only Send and receive wireless signals to communicate with WWANSs 2 Front webcam Records video and captures still photographs To use the webcam tap the YouCam tile on the Start screen or swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type c and then tap CyberLink YouCam 3 WLAN antennas 2 Send and receive
38. o start HP BIOS Settings follow these steps 1 2 4 Swipe from the right edge of the touch screen tap Search and then tap the search box In the search box type c tap Control Panel tap System and Security scroll down and then tap HP BIOS Settings To make changes if a BIOS password has been set enter the BIOS password and then tap Finish To view system settings in read only mode tap Cancel Starting HP BIOS Settings View Information Information is displayed about your tablet including product information processor memory BIOS system board warranty date and serial numbers Using HP BIOS Settings 59 BIOS Settings Boot options If you have entered the BIOS Administrator password correctly you can change the following settings Item Description Ethernet Boot Tap on or off USB Device Boot Tap on or off A Tap Apply to apply the changes you have made on this page or tap Cancel to close the app Device configurations If you have entered the BIOS Administrator password correctly you can change the following settings Item Description Shutdown on battery Tap on or off Secure Boot Tap on or off Boot Order Use the arrow keys on an external keyboard or drag the boot devices to arrange Options vary depending on whether the tablet is connected to an external dock or network A Tap Apply to apply the changes you have made on this page or tap Caneel to close the app BIOS
39. oard not illustrated includes bracket 718663 001 Display Cable Kit includes 718758 001 2a TouchScreen cable 2b Display LVDS cable Webcam Kit includes 709455 001 3a Rear facing webcam 3b Frontfacing webcam Microphone Kit includes 709454 001 4a Left microphone 4b Right microphone Bracket Kit includes 718834 001 5a Communications bracket 5b Volume button board bracket 5c Docking connector bracket Cable Kit includes 709459 001 6a Communications cable 6b Power button board cable 6c WLAN ribbon cable 6d Docking connector cable Antenna Kit includes 709451 001 7a GPS auxiliary antenna cable 7b WWAN auxiliary antenna cable 7 WLAN auxiliary and main antenna cables NFC antenna cable not illustrated 8 WWAN module HP hs3120 HSPA Mobile Broadband Module 714653 005 HP hs3121 HSPA Mobile Broadband Module 696218 005 HP hs3124 HSPA Mobile Broadband Module 714655005 9 Power button board includes cable 709452 001 10 GPS module 11 System board equipped with an Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory includes processor memory and eMMC 10 Chapter 3 Illustrated parts catalog Item Component Spare part number Includes 64 GB of eMMC primary storage the Windows 8 Professional operating 714753 601 system and
40. oduct description 2 ports product description 2 power button 7 power button board removal 51 spare part number power components 15 power cord set requirements 67 spare part numbers 16 power requirements product description 2 primary storage product description 1 processor product description 1 product description audio 1 display panel 1 docking 2 Ethernet 1 external media cards 2 graphics 1 keyboard 2 memory 1 microphone 1 operating system 3 optical drive 1 pointing device 2 ports 2 power requirements 2 primary storage 1 processor 1 product name 1 10 17 51 13 15 sensors 2 video 1 wireless 1 product information 7 product name 1 25 product number 25 R rear components 5 regulatory information 6 7 removal replacement preliminaries 20 procedures 25 S Screw Kit spare part number 14 17 sensors product description 2 serial adapter cable spare part number 12 17 serial number 25 service considerations cables 20 connectors 20 plastic parts 20 service tag 8 25 service tool spare part number 14 17 26 speaker assembly removal 58 spare part number speakers location 7 specifications 62 suction cup spare part number 14 17 28 system board removal 42 spare part numbers 18 42 11 17 38 10 17 T tablet specifications 62 tools required 20 top components 6 TouchScreen cable removal 31 spare part number 10 32 transporting guidelines 23 U USB adapte
41. ones see Microphones on page 47 Webcams see Webcams on page 48 Communications cable see Communications cable on page 50 Power button board see Power button board on page 51 WIAN ribbon cable see WLAN ribbon cable on page 52 Chapter 4 Removal and replacement procedures Remove the system board 1 Disconnect the battery cable from the system board 2 Disconnect the volume button board cable 1 from the power button board 3 Release the left microphone 2 from the clip built into the bottom case 4 Release the rear facing webcam 3 from the clip built into the bottom case a 5 Release the right microphone 1 from the clip built into the bottom case 6 Release the forward facing webcam 2 from the clip built into the bottom case 7 Remove the two Phillips PM1 4x2 3 screws 3 that secure the communications bracket to the system board 8 Remove the communications bracket 4 Component replacement procedures 43 9 Disconnect the cables 5 that connect the WWAN module and the GPS module to the system board 10 Detach the WLAN antenna transceivers 1 from the battery 11 Release the ZIF connector to which the WLAN ribbon cable is attached and then disconnect the WIAN ribbon cable 2 from the WLAN module 44 Chapter 4 Removal and replacement procedures 12 Remove the three Phillips PM1 4x2 0 screws 3 that secure the power button board and the system board to the botto
42. ore removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reduc
43. ork WLAN options by way of wireless module Integrated WLAN antennas Support for the Qualcomm Atheros AR6004 802 1 1a b g n 2x2 WiFi AR3002 BT4 0 Combo Adapter 2 Category Wireless continued Description Integrated wireless wide area network WWAN options by way of wireless module Integrated world wide 5 band WWAN antennas Secured by subscriber identity module SIM Support for the following WWAN formats e HP hs3120 HSPA Mobile Broadband Module e HP hs3121 HSPA Mobile Broadband Module e HPhs3124 HSPA Mobile Broadband Module Support for no WWAN option Integrated near field communication NFC module and antennas External media cards Flash Media slot with push push technology supporting microHCSD cards up to 64 GB Ports Sensors Docking Keyboard pointing devices e Audio in mono microphone audio out stereo headphone combo jack e HP ElitePad 900 proprietary docking connector e Accelerometer eCompass e Ambient light sensor e Gyroscope HP ElitePad 900 proprietary dock with 4 standard 2 0 USB ports VGA port HDMI out port audio in out jacks and HP Smart AC adapter connector 40 W HP Smart AC adapter and power cord included No integrated keyboard or TouchPad Support for USB or Bluetooth connected external keyboard and mouse Chapter 1 Power requirements Product description Support for an HP ElitePad 900 proprietary 10 W AC adapter RC V 3 wire wall mount
44. p sati Faiiea mad gt eR eaa Da aluet es ak Ead o MR va 56 Sp aker assembly MAMMA vests sia pcd ASUMA TT 58 5 HP BIOS Seltings vse sas anus vives Dae Dia vi NEA M RR Ro RS v RR DU iar Ra E RE s e nasv REOR aa 59 Using HP BIOS Settings inert t eere Pel onda seta eua pe REN EA dan conta deena vokaal P Osa Dea 9h 59 Starting HP BIOS Settings ssssssssssseeee emen ee eene ene enn erre 59 View Information ech od one eaa uU EA EEE Um Mta DU DR DRM RENE 59 BIOS Settings iioii eor t tete a add valgalaga paadid ie via pte os 60 Boot OPHONS eisses icri iieii ee eraa nrin ea ana 60 Device configurations piiki tasse amil irina kem arva ihm 60 BIOS password mm mm am 60 Updatingthe BIOS accel etal in esc lle phil 61 Determining the BIOS version 1 rn rernm tnn e Ex Rave IR Ere ERR 61 Ai eea ii iii i iii PEINE UE 62 Tablet specifications ataman 62 7 Backup and recovery 9 5 on eis 63 Backing up your information cos ies cree tu Pr asap bepe de De ria ret Y ros cer hu arr o Rit 63 Performing a system recovery ccccccessscccesseeeeceesseeeeeseeeecseaaeeceesseeeensaeeeesesaeeeeeeeeeeeneseeeseaeees 64 Using tl T recovery RAGS ocior pix ER Yl jalkat valititi 64 Changing the boot device order isccs erre rena c rn te a n 65 Using Windows Refresh for quick and easy recovery sssssssssseeeee 65 Remove everything and reinstall Windows 0 0 neenenneeeeenenneeeeenenneeeeenenne 66 8 Power cord
45. password 60 You can change the current BIOS password or create a new password if one has not been set The supported BIOS policy is displayed AN CAUTION Ifyou have lost or forgotten the BIOS password contact support 1 Enter a new password and then enter it again to confirm it 2 Tap Apply to save the password or tap Cancel to close the app Chapter 5 HP BIOS Settings Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPags Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the tablet you need to know the version of the system BIOS currently installed To display BIOS version information also known as ROM date and System BIOS see Using HP BIOS Settings on page 59 Using HP BIOS Settings 61 6 Specifications Tablet specifications Metric U S Dimensions Width 17 80 cm 7 0 in Depth 26 10 cm 10 3 in Height 0 92 cm 0 36 in Weight 0 69 kg 1 52 Ibs Input power Operating voltage and current 6 4 to 9 V DC 1 5A to 1 14 10W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity no
46. ply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents JM 717 1 2 External component identification ecce eee eee eee eee eene eene eee eee nennen esee tene osas e 4 gc rr dep 4 lo mee m Cr n 5 Top E ME MEM A ME E E M ts 6 corpo MM T 7 3 illysirated parts catalog ssssssssessssssessscssssssssssssssossasesssssssssesssrossessnesssssesdssssesios sessssesd sss ss s 8 SENICE 100 oaen 8 Computer major componen seseris ooi P Oe E EE av a e E E E pes 9 Adapter cables mmammnmdadiseeikimima laimama imaam 12 Docking station and CC CeSSanlesssraciuntadariasasdatzsacedaneinanaditiaszenheansssanseosniendieasdouaneantaatnioeesdaraiads 13 Mieellames s PariS ooo be dim vasta tus ratu nte cans EE E E E taeda dean eee 14 Power COMPONENIS RE 15 Sequential part number linguis roh ei dotek diti uen operta nda pde c aede ad 16 4 Removal and replacement procedures 0 ccce eee eee eese eese eee eee ee noa etes n senos stesse enne 20 Preliminary replacement requirements sssssssssssssssseeeeeeeeene eene nennen nennen 20 Js 31 1 mamma 20 Service CONSIST
47. r 3 Disconnect all external devices from the computer 4 Remove the display assembly see Display assembly on page 26 Remove the volume button board 1 Disconnect the battery cable from the system board 2 Disconnect the volume button board cable 1 from the power button board Release the volume button board cable from the clips 2 built into the battery 4 Remove the two Phillips PM1 4x2 0 screws 3 that secure the volume button board to the bottom case 38 Chapter 4 Removal and replacement procedures 5 Remove the volume button board 4 and cable Reverse this procedure to install the volume button board Component replacement procedures 39 WLAN module Description Spare part number Qualcomm Atheros AR6004 802 11a b g n 2x2 WiFi AR3002 BT4 0 Combo Adapter 691921 005 CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer b
48. r assembly follow these steps 1 B O Pom M Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the display assembly see Display assembly on page 26 Remove the system board see System board on page 42 Remove the battery see Battery on page 54 Remove the docking connector see Docking connector cable on page 56 Remove the speaker assembly De 2 3 Release the tabs 1 built into the bottom case that secure the speaker cable Remove the four Phillips PM1 4x2 3 screws 2 that secure the speaker assembly to the bottom case Remove the speaker assembly 3 Reverse this procedure to install the speaker assembly 58 Chapter 4 Removal and replacement procedures 9 HP BIOS Settings HP BIOS Settings controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer HP BIOS Settings includes settings for the types of devices installed the startup sequence of the tablet and the amount of system and extended memory Ey NOTE Use extreme care when making changes in HP BIOS Settings Errors can prevent the tablet from operating properly Using HP BIOS Settings T
49. r cable 695553 001 HP Smart AC adapter cable 695554001 Card Reader adapter 695555 001 Ethernet adapter cable 695556 001 Serial adapter cable 696218 005 HP hs3121 HSPA Mobile Broadband Module 708621 001 Docking station 708772 001 Rugged carrying case 708773 001 Carrying case 709450 001 Bottom case includes the power button actuator and the slot cover and brackets 709451 001 Antenna Kit includes GPS auxiliary and main antenna cables NFC antenna WLAN main antenna cable and WWAN auxiliary and main antenna cables 709452 001 Power button board 709453 001 Volume button board includes bracket and cable 709454 001 Microphone Kit includes 2 microphones 709455 001 Webcam Kit includes forward facing and rear facing webcams 709456 001 Speaker assembly includes left and right speakers and cables 709459 001 Cable Kit includes docking connector cable RF cable power connector cable WLAN antenna cable and WWAN antenna cable 709461 001 Screw Kit 709462 001 Slate jacket with battery slot includes battery 714222 001 HP ElitePad Service Tool 714223 001 HP ElitePad Service Tool suction cup 714297 001 Slate jacket without battery slot 714653 005 HP hs3120 HSPA Mobile Broadband Module 714655 005 HP hs3124 HSPA Mobile Broadband Module 714750 501 System board equipped with an Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory 32 GB of eMMC primary storage and
50. r cable spare part number 12 17 V video product description 1 volume button board removal 38 spare part number volume down 6 volume up button 6 IT 17 38 W warranty period 25 webcam location 4 5 Index 71 72 removal 48 spare partnumber 10 17 48 webcam flash light 5 Webcam Kit spare part number 10 48 webcam status light 4 Windows button 5 wireless antenna location 4 removal 55 spare partnumber 10 17 55 wireless product description 1 WLAN antenna location 4 removal 55 spare part number 55 WLAN module removal 40 spare partnumber 11 17 40 WLAN ribbon cable removal 52 spare part number 52 workstation guidelines 23 WWAN antenna location 4 WWAN module removal 34 spare part numbers 10 17 34 Index
51. rophones Reverse this procedure to install the microphones Component replacement procedures 47 48 Webcams Description Spare part number Webcam Kit includes forward facing and rear facing webcams and cables 709455 001 Before removing the webcams follow these steps Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect the power from the computer by unplugging the power cord from the computer Disconnect all external devices from the computer Remove the display assembly see Display assembly on page 26 U B 68 N Remove the system board see System board on page 42 Remove the webcams 1 To remove the forward facing webcam disconnect the webcam cable from the power button board and remove the webcam and cable 2 To remove the rear facing webcam turn the system board upside down with the webcam toward you Chapter 4 Removal and replacement procedures 3 Release the ZIF connector 1 to which the rear facing webcam cable is attached and then disconnect the rear facing webcam cable 2 from the system board 4 Remove the rear facing webcam and cable Reverse this procedure to install the webcams Component replacement procedures 49 50 Communications cable E NOTE The communications cable is included in the Cable Kit spare part number 709459 001
52. ser requiFeifieIMs sinistes pe tuna eue rx Ie xvn YER YVRU SERE FERRE EE PRO NR sikk CR VENDERE M UELLE MEE 67 Requirements for all countries lt cic3sccopadaaceedasnniyindceeiudenmbeseeelyana nie ASE ARDA 67 Requirements for specific countries and regions ccccesccceeeseeeeeseeneeeeeseeeeeeeeeeeeeeeseteeeeeetsaeees 68 vi vii viii Product description Category Product Name Description HP ElitePad 900 Processor Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz front side bus FSB 512 KB L2 cache soldered to system board Graphics Intel universal memory architecture UMA shared with system memory Panel 10 1 in WXGA 1280x800 UWVA 50 CG 400 nit active pen and MultiTouch capacitive digitizer chemically strengthened glass with antismudge Memory On board 533 MHz LPDDR2 2048 MB memory soldered to system board system supports a 2048 MB x 1 8 pieces 128 MB x 16 chips configuration Primary storage 64 or 32 GB embedded MultiMedia Card eMMC soldered to the system board Optical drive Audio and video No internal optical drive or USB powered optical drive is supported 2 integrated stereo speakers each 1 5 W HD Audio SRS Audio One digital microphone 2 fixed integrated webcams userfacing webcam 1080p camera rearfacing webcam 8 MP camera with LED flash Ethernet No Ethernet support Wireless Integrated wireless local area netw
53. ses hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the tablet are permanently removed The f11 recovery tool reinstalls the operating system drivers Windows updates and language packs that were installed at the factory All other software applications must be downloaded from HP com or the Windows Store E NOTE An external keyboard mouse and external flash drive may be required to perform this procedure 64 Chapter 7 Backup and recovery To recover the original hard drive image using f1 1 1 2 5 If possible back up all personal files If possible check for the presence of the HP Recovery partition Swipe from the right edge of the touch screen tap Search and then tap the search box Type c and then tap Computer Ey NOTE If the HP Recovery partition is not listed see Changing the boot device order on page 65 If the HP Recovery partition is listed shut down the tablet Press and hold the volume down button and the power button simultaneously to turn on the tablet and display the Startup menu Tap F11 HP Recovery and then follow the on screen instructions Changing the boot device order To change the boot order so that you can boot from an external device EF NOTE An external flash drive is reguired to perform this procedure 1 2 3 4 5 6 7 If possible back up all personal files Shut down the tab
54. still photographs and allows video conferences and online chat by means of streaming video To use the webcam tap the YouCam tile on the Start screen or swipe from the right edge of the touch screen to display the charms tap Search and then tap the search box In the search box type c and then tap CyberLink YouCam 5 Webcam flash light rear Provides flash lighting for the camera Rear 5 6 Top Item Component Description 6 Volume up button To increase speaker volume press the top edge of the button 7 Volume down button To decrease speaker volume press the bottom edge of the button 8 Regulatory information Displays regulatory information select models only Item Component Description 1 Audio out headphone jack Audio in Produces sound when connected to optional powered microphone jack stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access the user guides tap the HP Support Assistant app on the Start screen tap My computer and then tap User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor conn
55. the Windows 8 Standard operating system but not WWAN capability includes processor memory and eMMC Sequential part number listing 17 18 Spare part number 714750 601 714751 501 714751 601 Description System board equipped with an Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory 32 GB of eMMC primary storage and the Windows 8 Professional operating system but not WWAN capability includes processor memory and eMMC System board equipped with an Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory 64 GB of eMMC primary storage and the Windows 8 Standard operating system but not WWAN capability includes processor memory and eMMC System board equipped with an Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory 64 GB of eMMC primary storage and the Windows 8 Professional operating system but not WWAN capability includes processor memory and eMMC 714752 501 System board equipped with an Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory 32 GB of eMMC primary storage the Windows 8 Standard operating system and WWAN capability includes processor memory and eMMC 714752 601 System board equipped with an Intel Atom z2760 1 50 GHz processor
56. the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 68 Chapter 8 Power cord set requirements 9 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages
57. tton board bracket 2 32 Chapter 4 Removal and replacement procedures Remove the home button board 3 The home button board and bracket are available using spare part number 718663 001 The home button board bracket is also included in the Bracket Kit spare part number 718834 001 Reverse this procedure to install the home button board and bracket To install the display assembly 1 Reconnect the display LVDS and TouchScreen cables to the respective ZIF connectors on the display assembly Reconnect the display LVDS and TouchScreen cables to the respective ZIF connectors on the system board Toe the left side of the display assembly into the left side of the bottom case Swing the right side of the display assembly down into the right side of the bottom case Firmly press all edges of the display assembly surface to ensure it is fully engaged with the bottom case Component replacement procedures 33 WWAN module Description Spare part number HP hs3120 HSPA Mobile Broadband Module 714653 005 HP hs3121 HSPA Mobile Broadband Module 696218 005 HP hs3124 HSPA Mobile Broadband Module 714655 005 CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restor
58. wireless signals to communicate with WLANs 4 Ambient light sensor The ambient light sensor automatically adjusts the display brightness based on the lighting conditions in your environment 5 Webcam status light front On The webcam is on Chapter 2 External component identification Item Component 6 Windows button Description Displays the Start screen The antennas are not visible on the outside of the tablet For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access the user guides tap the HP Support Assistant app on the Start screen tap My computer and then tap User guides Rear Item Component Description 1 Micro SD Card Reader Micro SIM slot Allows you to insert the end of a paper clip to open the access hole access door to insert or remove a micro SD card or micro SIM module 2 Micro SD Card Reader Micro SIM slot Supports a micro SD High Capacity SDHC memory card or an optional wireless micro subscriber identity module SIM select models only 3 Near Field Communications NFC Allows you to touch an NFC compatible device to this tapping area area fo wirelessly connect and communicate with the tablet and transfer data back and forth 4 Rear webcam Records video captures
59. y unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the display assembly see Display assembly on page 26 Remove the WLAN module 1 Disconnect the battery cable from the system board 2 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The 1 WLAN antenna cable is connected to the WLAN module Main terminal The 2 WLAN antenna cable is connected to the WLAN module Aux terminal 3 Release the ZIF connector to which the WLAN ribbon cable is attached and then disconnect the WIAN ribbon cable 2 from the WLAN module 4 Remove the two Phillips PM1 4x2 0 screws 3 that secure the WLAN module to the bottom case AO Chapter 4 Removal and replacement procedures 5 Release the WLAN module 4 by lifting it until it clears the alignment pin built into the bottom case 6 Remove the WLAN module 5 by sliding it to the left and out of the bottom case Reverse this procedure to install the WLAN module Component replacement procedures 41 System board 42 E NOTE The system board is eguipped with an Intel Atom z2760 1 50 GHz processor burst up to 1 80 GHz 533 MHz FSB 512 KB L2 cache 2048 MB of system memory and includes memory and eMMC Description Spare part number Includes 64 GB of eMMC primary storage the Windows 8 Professional operating system and 714753 601 WWAN capability Inclu

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