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Planar Systems LA2250RTPW
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1. Color temperature selection 9300K 6500K 5500K 7500K User Appendix Troubleshooting If you are experiencing trouble with the LCD display refer to the following If the problem persists please contact your sales representative or our service center Problem No image appears on screen Check that all the I O and power connectors are correctly and well connected described in the Installation section Make sure the pins of the connectors are not crooked or broken Problem Partial Image or incorrectly displayed image Check to see if the resolution of your computer is higher than that of the LCD display Reconfigure the resolution of your computer to make it less than or equal to 1920 x 1080 Problem Image has vertical flickering line bars Use HORIZONTAL SIZE to make an adjustment Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display Problem Image is unstable and flickering gt Use FINE to make an adjustment Problem Image is scrolling Check and make sure the VGA signal cable or adapter is securely connected Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD display Problem Vague image characters and graphics Use HORIZONTAL SIZE to make an adjustment If this problem still exists use FINE to make an adjustment W
2. Lock Unlock menu will appear for 3 seconds b Use the Enter key to select OSD or Power setting then set at Unlock by pushing the UP or Down button c When the UP or Down button is released the previous setting will be saved and exit the Lock Unlock menu automatically Please note a When the OSD Lock function is selected this indicates that all the buttons except power button are now disabled b When the Power Lock function is selected this indicates that the power key is disabled user can not to turn off the monitor by Power key On Screen Display Menus Main OSD Menu ITEM Contrast Brightness Auto Adjust Left Right Up Down Horizontal size Fine OSD Left Right OSD Up Down OSD Time out OSD Language Factory Reset RGB CONTENT The monitor luminance level control The monitor backlight level control Fine tune the image to full screen automatically Moving screen image horizontal position to left or right Moving screen image vertical position to up or down The screen image horizontal dot clock adjustment The screen image pixel phase adjustment Moving OSD menu horizontal position to left or right Moving OSD menu vertical position to up or down OSD auto disappear time selection OSD menu language selection English French Japanese Deutsch Spanish Italian Traditional Chinese and Simplified Chinese Factory default value restored
3. This equipment is intended to be mounted in accordance with the proper hardware and the installation instructions supplied with the product Use of mounting brackets or screws other than those specified in the installation instructions may cause a hazard Side Mount For Your Monitor This monitor can be mounted to a wooden or concrete wall with 4 screws and a pair brackets on the opposite sides see page 5 33 0 mm i 230 0 mm 1 6 mm Customer Supplied Panel Material Recommendations 1 Wooden wall 4 5mm thru holes for M4 screws w nuts or no thru holes screws for wood 4mm 2 Sheet metal concealed head threaded studs M4 w nuts RECOMMENDED CUSTOMER PANEL CUT OUT 518 4 mm 214 0 mm 180 0 mm ES M4 N 94 5 Options h I I 180 0 mm 214 0 mm 314 3 mm IMPORTANT The wall mounting instructions are for qualified wall mounting personnel only A Warning Please select the proper screws The distance between the back cover surface and the bottom of the screw hole is 8 mm Please use four M4 screws diameter with proper length to mount your monitor Please note the mounting stand must be able to support at least 13 2 Ibs 6Kg VESA Mount for Your Monitor This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface standard which defines a physical mounting interface for flat panel monitors and corresponding with the standa
4. Press the MENU button to pop up the on screen menu and press Up or Down button to select among the five functions in the main menus Choose the adjustment items by pressing the Enter button Adjust the value of the adjustment items by pressing the Up or Down button With the OSD menu on screen press Menu button to return main menu or exit OSD The OSD menu will automatically close if you have left it idle for a pre set time To Lock the OSD Power menu buttons please follow the instructions below Please note the monitor has to be turned ON with a valid signal pre set a Press Menu key the OSD menu will pops upon display b Press and hold the Menu key again with the OSD menu on the screen the OSD menu will disappear Then press the Power key 1 time while the menu key is still being pressed The Lock Unlock menu will appear for 3 seconds c Use the Enter key to select OSD or Power setting then set at Lock by pushing the UP or Down button d When the UP or Down button is released the previous setting will be saved and exit the Lock Unlock menu automatically To Unlock the OSD Power menu buttons please follow the instructions below Please note the monitor has to be turned ON with a valid signal pre set a Press and hold the Menu key then press the Power key simultaneously the
5. 825mm pixel pitch Auto adjustment function Multilingual OSD user control 100 mm VESA mount Touch screen with USB controller Touch Screen for LA2250RTPW Projected Capactive touch screen for finger input only Surface Glare treatment Interface USB controller Durability 250 million touches at a single point Hardness of surface 27H Transmittance 90 5 Driver Windows6 7 VISTA 64 32 bits XP 2000 XP Embedded Express Linux Apple amp Mac OS Package Overview LCD Display Power Cord VGA Signal Cable DVI D Cable USB Cable Ato B Bracket Landing Strip Screw Quantity 4 Installation Product Overview e Front View s Bottom View oooooeeo OP Sar A T4 raoterpest O00000000000 Attaching the L Brackets Depending on your mounting scheme you may use the L brackets to mount your displays onto your wall or device Find a suitable location for attaching L brackets A The left and right sides B The top and bottom Bracket OR Bracket Bracket Note You will need a screwdriver to attach the L brackets Your kiosk touch monitor includes two L brackets and four screws M4x8
6. Change keyboards or other input methods Change display language Ease of Access Let Windows suggest settings Optimize visual display NU OF Devices and Printers Addadevice Addaprinter Mouse Device Manager AutoPlay Change default settings for media cr devices Piar CDs or other media automatically Sound Adjust system volume Change system sounds Manage audio devices Power Options Change power saving settings Change what the power buttons do Require a password when the computer wakes Change when the computer sleeps Choose a power p Display Make text and other items larger or smaller Adjust screen resolution Connect to an external display How to correct monitor flicker refresh rate Pen and Touch Change tablet pen settings Change settings for handwriting personalization Tum flicks on and off et buttons to perform certain tasks Configure Configure your pen and touch displays Display options Display Touch Input Available Choose the ord our screen rotates LA2250RTPW Install Instruction If you are using a PC running Windows 7 VISTA XP 2000 follow the instructions below 1 2 3 4 Power on the PC Be sure the USB cable is connected from the PC to the LCD display Download the driver online www planar com support and execute Follow the step by step instructions as shown on the pop up windows If you are using a PC running Windows XP Embedded follow the instructions
7. Instruction Calibrating the touch screen in Windows 7 1 2 3 Tap the Start button Control Panel and then Hardware and Sound Under Tablet PC Settings tap Calibrate the screen for pen or touch input On the Display tab under Display options tap Calibrate and then Yes to allow the program to make changes Follow the on screen instructions to calibrate the touch screen eGalaxTuner_Release Shortcut q Getting Started e Windows Media Center Qu Calculator Sticky Notes Q Snipping Tool A Remote Desktop Connection Solitaire A Magnifier yes Microsoft Surface Collage gt A Programs Documents Pictures Music Games Computer Devices and Printers Default Programs Help and Support Shut down mw Adjust your computer s settings gy System and Security User Accounts and Family Safety 4 Review your computer s status t Add or remove user accounts Back up ycur computer Find and fo problems Network and Internet KL View network status and tasks Hardware and Sound View devices and printer Add a device Hardware and Sound 7 Add or remove printe hardy ge System sounds T play CDs automatically conserve Uninstall a program power update device drivers and more View by Categol 69 Set up parental controls for any user Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region
8. PLANAR LA2250RTPW Touch Screen LCD Monitor USER S GUIDE www planartouch com The information contained in this document is subject to change without notice This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be reproduced translated to another language or stored in a retrieval system or transmitted by any means electronic mechanical photocopying recording or otherwise without prior written permission Windows is a registered trademark of Microsoft Inc Other brand or product names are trademarks of their respective holders The test results show that this device meets the FCC rules Those limits are set to protect residential areas from the devices with harmful emission This device will produce use and radiate radio frequency energy In addition failure to follow the user s manual to install or use this device might produce harmful interference with radio communication Not withstanding the foregoing it does not guarantee that this type of harmful interference does not occur in some special installations The interference caused by this device to the reception of radio or television signals may be verified by turning it on and off Any changes or modifications to this TFT LCD would void the user s authority to operate this device Important Recycle Instructions Lamp s inside this product contains mercury This product may contain other electro
9. arning Signal If you see warning messages on your LCD screen this means that the LCD display cannot receive a clean signal from the computer graphics card Below are the three kinds of warning signals you may receive Please check the cable connections or contact your sales representative or our service center for more information No Signal This message means that the LCD display has been powered on but it cannot receive any signal from the computer graphics card Check all the power switches power cables and VGA DVI signal cable Going to Sleep The LCD display will enter power saving mode when experiencing a sudden signal disconnecting problem The monitor can be activated by pressing any keyboard triggering the mouse or touching the screen Out of Range This message means that the signal of the computer graphic card is not compatible with the LCD display When the signal is not included in the Video Modes list we have listed in the Appendices of this manual the LCD monitor will display this message Product Dimensions 517 4 mm 476 6 mm a El E El E 9 82 N o Y Front View 100 0 mm 100 0 mm o T P G G C lo d E N e o o E E S o 6 8 Back View 46 0 mm a 23 6 mm o Side View Compatibility Modes M
10. below Express i 2 3 Power on the computer Make sure that the USB cable is connected to the computer Be sure that your EWF is disabled If your EWF is enabled please disable the EWF by using the EWF Manager command Once the EWF is disabled download the driver online and execute Click on the XP driver at www planar com support and follow the step by step instructions as shown on the pop up windows If you are using a PC running Linux or Apple Mac OS follow the instructions below BON Power on the computer Make sure that the USB cable is connected to the computer Download the driver online at www planar com support and execute Follow the step by step instructions found in the folder file of the driver Planar Systems Inc Customer Service 24x7 Online Technical Support http www planar com support 1195 NW Compton Drive Beaverton OR 97006 1992 Tel 1 866 PLANAR1 866 752 6271 or 1 503 748 5799 outside the United States Hours 24 hours a day 7 days a week O 2011 Planar Systems Inc 7 11 Planar is a registered trademark of Planar Systems Inc Other brands and names are the property of their respective owners Technical information in this document is subject to change without notice 020 1140 00A
11. e the product as this may cause electric shock Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit Do Turn off the product before cleaning Touch screen surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners or 50 50 mixture of water and isopropyl alcohol Use a soft cloth moistened with mild detergent to clean the display housing Use only high quality and safety approved AC DC adapter Disconnect the power plug from AC outlet if the product is not going to be used for an extended period of time Don t Do not touch the LCD Display screen surface with sharp or hard objects Do not use abrasive cleaners waxes or solvents for your cleaning Do not operate the product under the following conditions Extremely hot cold or humid environment Areas susceptible to excessive dust and dirt Near any appliance generating a strong magnetic field In direct sunlight Introduction About LA2250RTPW The LA2250RTPW is a 21 5 flat panel screen with an active matrix thin film transistor TFT liquid crystal display LCD Features include Direct Analog signal input Direct Digital signal input Active matrix TFT LCD technology 1920 x 1080 resolution 21 5 viewable display area 16 9 aspect ratio 31 47 82 3 KHz horizontal scan 96 75 Hz high refresh rate 0 24825mm x 0 24
12. nic waste that can be hazardous if not disposed of properly Recycle or dispose in accordance with local state or federal laws For more information contact the Electronic Industries Alliance at WWW EIAE ORG For lamp specific disposal information check WWW LAMPRECYCLE ORG For more information on how to recycle your product please visit WWW PLANARSYSTEMS COM GREEN Table of Contents Usage Notice RY eT LLO ss Y Ac tuas DURO eua 1 Introduction ABoUBLAZZSORTE Wa 2 Touch Screen for LAZZ 50 RT PW scsi RO 2 Package OVENVIGW seri As 3 Installation PROGUCHOVERNOW usas 4 Front View Bottom View Anachnmg the LSB rac TS ia Side Mount for Your Monitor VESA Mount for Your Monitor Connecting the Display Figure 10 1 Figure TO H aii nr Ii FF DDYN User Controls Back Panel Controls sesionar bieron adas How to Use the OSD Menus On Sereen Display MENS satusan ae iia Appendix nee nr atsi Gmelins TYF OFTEN FRY YF YFEF FFF 14 Warning Signal No Signal Going to Sleep QUEDE RANES aci a AE Yd TG Product Dimensions Compatibilty ModeS ed ia Touch Screen Driver installation eee LA2250RTPW Calibration Instruction LA2250RTPW Install IASTUC ION ina a a Usage Notice IN Warning To prevent the risk of fire or shock hazards do not expose this product to rain or moisture Z Warning Please do not open or disassembl
13. ode IBM VGA IBM VGA Apple Macll VESA VGA VESA VGA VESA VGA VESA VGA VESA VGA VESA VGA Apple Mac VESA XGA VESA XGA VESA XGA VESA SXGA VESA SXGA VESA SXGA VESA SXGA WXGA WXGA WSXGA WSXGA VESA WXGA WSXGA Resolution 720X400 640X480 640X480 640X480 640X480 800X600 800X600 800X600 800X600 832X624 1024X768 1024X768 1024X768 1280X1024 1280X1024 1152X864 1280X960 1440X900 1440X900 1680X1050 1680X1050 VGA only 1280X768 1920X1080 H Frequency khz 31 47 31 47 35 00 37 86 37 50 35 16 37 88 48 08 46 88 49 72 48 36 56 48 60 02 64 00 80 00 67 50 60 00 56 00 70 60 65 20 82 30 47 776 67 50 V Frequency hz 70 60 66 72 75 56 60 72 75 75 60 70 75 60 75 75 60 60 75 60 75 60 60 Touch Screen Driver Installation The LA2250RTPW is available with USB connection The touch driver is avaliable online for these operating systems Windows6 7 VISTA 64 32 bits XP 2000 XP Embedded Express only Linux Apple Mac OS Please Note 1 The LA2250RTPW is Microsoft Windows HID Human Interface Device compatible if you use the USB touch screen interface No additional software driver is required for general operation of the touch screen 2 For LA2250RTPW the system requires 15 seconds for Windows 7 to install uninstall the touch driver while turning power on off or plugging unplugging USB cable LA2250RTPW Calibration
14. or use N Notice To ensure the LCD display works well with your computer please configure the display mode of your graphics card to make it less than or equal to 1920 x 1080 resolution and make sure the timing of the display mode is compatible with the LCD display We have listed the compatible Video Modes of your LCD display in the appendix on page 17 for your reference External power supplies applicable for LA2250RTPW 1 Lite On PA 1051 0 2 FSP FSP050 DBAB1 Figure 10 1 gt 2 o Q 0009000 sesos E El o Sr CCAA eT EE Y o 3 N F o 3 e 4 13 P o a T Al E FD u EN A al Dn k d y 5 o ol o le 2 e o le k E A 00000 2 2 User Controls Back Panel Controls MENU Menu A U Y Down E k SELECT Select tied 00000 0 Power Menu off status Menu on status Menu appear Menu disappear return to main item A Brightness Main item select up Adjust up v Contrast Main item select down Adjust down SELECT Enter Select sub item function Power On Off How to Use the OSD Menus o Qn E o K MENU Menu A Up Y Down SELECT Select 0 Power
15. rds of flat panel monitor mounting devices such as wall and table arms The VESA mounting interface is located on the back of your monitor To mount the monitor on a UL certified swing arm or other mounting fixture follow the instructions included with the mounting fixture to be used 100 0 mm Slots X6 ea amp E Gs n l aa aba T J gt E 5 VESA E 9 Mounting 8 G Interface A Warning Please select the proper screws The distance between the back cover surface and the bottom of the screw hole is 8 mm Please use four M4 screws diameter with proper length to mount your monitor Please note the mounting stand must be able to support at least 17 6 Ibs 8Kg Connecting the Display Figure 10 1 To setup this display please refer to the following figure and procedures 1 Be sure all equipment is turned off 2 Connect the DC plug to the power connector on the monitor and the other end into an electrical outlet 10 1 3 Connect the D SUB or DVI cable from the display s D SUB or DVI input connector to the D SUB or DVI connector of your host computer and tighten the screws 10 1 4 Connect the USB cable from the USB port of your display to the USB port 10 1 of your computer 5 Configure the touch screen Refer to the Touch Screen Driver Installation section on page 18 6 Once the touch screen is configured the monitor is ready f
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