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AVG Internet Security 2013

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1. Update In progress Downloading update files File size 3 1 KB Remaining 3 1 KB Received 0 bytes Download speed 0 bytes sec Estimated time estimating http update avg com softw 13 update avg13infoavi ctf 0 2 14 3 Update levels AVG Internet Security 2013 offers two update levels to select from e Definitions update contains changes necessary for reliable antivirus anti spam and anti malware protection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available e Program update contains various program changes fixes and improvements When scheduling an update it is possible to define specific parameters for both update levels e Definitions update schedule e Program update schedule Note If a scheduled program update and scheduled scan coincides the update process is of higher priority and the scan will be interrupted HE AVG 15 FAQ and Technical Support Should you have any sales or technical trouble with your AVG Internet Security 2013 application there are several ways to obtain help Please chose from the following options Get Support Right within the AVG application you can reach a dedicated customer support page on the AVG website http www avg com Select the Help Get Support main menu item to get redirected to the AVG website with available support avenues To proceed please follo
2. i i i i i i Sy AVG e Type of login defines the method for determining the mail server used for outgoing mail o Automatic login will be carried out automatically according to your email client settings o Fixed host in this case the program will always use the server specified here Please specify the address or name of your mail server You may use a domain name for example smtp acme com as well as an IP address for example 123 45 67 89 for a name If the mail server uses a non standard port you can type this port behind the server name using a colon as the delimiter for example imap acme com 8200 The standard port for IMAP communication is 143 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for IMAP communication o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose a SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is available only when the destination mail server supports it KIKE e Email client IMAP server activation check uncheck this box to activate deactivate the IMAP server specified above 9 5 2 Anti Spam R A T A A A A TTA EF AV
3. Supported web browsers The feature works with the following web browsers Internet Explorer Chrome Firefox Opera Safari 5 9 AVG Accelerator AVG Accelerator allows smoother online video playback and makes additional downloads easier When the video acceleration process is in progress you will be notified via the system tray pop up window AVG Accelerator Accelerating Now Accelerating your video or File download Change when these notifications appear d d d d d 4 d i i i i d i d d Sy AVG 6 AVG Components 6 1 Computer The Computer component covers two main security services AntiVirus and Anti Rootkit e AntiVirus consists of a scanning engine that guards all files the system areas of the computer and removable media flash disk etc and scans for known viruses Any detected virus will be blocked from taking any action and will then be cleaned or quarantined in the Virus Vault You do not even notice the process as this so called resident protection runs in the background AntiVirus also uses heuristic scanning where files are scanned for typical virus characteristics This means that the AntiVirus can detect a new unknown wirus if the new virus contains some typical characteristics of existing viruses AVG Internet Security 2013 is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within
4. Sy AVG e Type of login defines the method for determining the mail server used for incoming mail o Automatic login will be carried out automatically according to your email client settings o Fixed host in this case the program will always use the server specified here Please specify the address or name of your mail server The login name remains unchanged For a name you may use a domain name for example pop acme com as well as an IP address for example 123 45 67 89 lf the mail server uses a non standard port you can specify this port after the server name using a colon as the delimiter for example pop acme com 8200 The standard port for POP3 communication is 110 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for POP3 communication o Connection in the drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is also only available when the destination mail server supports it e Email client POP3 server activation check uncheck this item to activate or deactivate the specified POP3 server EF AVG Internet Security Appearance Sounds Temporarily disable
5. On the Location tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders If you select scanning of specific files or folders in the bottom part of this w ODO Ane L Sy ava dialog the displayed tree structure activates and you can specify the folders to be scanned 9 9 2 Definitions Update Schedule If really necessary you can uncheck the Enable this task item to simply deactivate the scheduled definitions update temporarily and switch it on again later EF AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily disable AVG protection Computer Protection E mail protection Web Browsing protection Identity Protection Scans Schedule running Schedule Name Schedules Runevery Scheduled scan lt Hourts Definitions update schedule Program update schedule O Runata specific time interval Anti Spam update schedule Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advanced schedule options Advisor Known Networks Run on computer startup if task has been missed O ax CE en Within this dialog you can set up some detailed parameters for the definition update schedule The text field called Name deactivated for all default schedules shows the name assigned to this very schedule by the program vendor In this section specify the time intervals for t
6. Options Register now item You will be redirected to the Registration page on the AVG website http www avg com Please follow the instruction provided on the page 4 2 Access to user interface The AVG main dialog is accessible in several ways e double click the AVG system tray icon e double click the AVG icon on the desktop e from the menu Start All Programs AVG AVG 2013 4 3 Scanning of the whole computer There is a potential risk that a computer virus has been transmitted to your computer prior to AVG Internet Security 2013 installation For this reason you should run a Scan of the whole computer to make sure there are no infections on your PC The first scan might take quite some time about an hour but it is recommended that you launch it to make sure your computer has not been compromised by a threat For instructions on running a Scan of the whole computer consult the chapter AVG Scanning 4 4 Eicar test To confirm that AVG Internet Security 2013 has been installed correctly you can perform the EICAR test The EICAR test is a standard and absolutely safe method used to test antivrus system operation It is safe to pass around because it is not an actual virus and does not include any fragments of viral code Most products react to it as if it were a virus though they typically report it wth an obvious name such as EICAR AV Test You can download the EICAR virus from the EICAR website at www eicar com and yo
7. 0 Currently scanning First time optimization scan in progress Current object C Windows System32 Driv CNBJOP66 DLL Carn Low priority Archive all reports e Options Select this button graphically displayed as three horizontal lines in a green field to open the Scan Options dialog where you can manage scheduled scans and edit parameters of the Whole Computer Scan Scan of Specific Files or Folders N AVG Internet Security Scan Options o Manage scheduled scans Scan whole computer Scan specific files or folders Settings Settings HE AVG In the Scan Options dialog you can see three main scan configuration sections o Manage schedules scans Click this option to open a new dialog with an overview of all scan schedules Before you define your own scans you will only be able to see one scheduled scan predefined by the software vendor listed in the chart The scan is turned off by default To turn it on right click on it and select the Enable task option from the context menu Once the scheduled scan is enabled you may edit its configuration via the Edit scan schedule button You can also click the Add scan schedule button to create a new scan schedule of your own O Scan whole computer Settings The button is divided into two sections Click the Scan whole computer option to immediately launch the scanning of the entire of your computer for details on the scan of the whole compute
8. 2A 7 16 2012 10 14 03 AM m 4 Control buttons e Refresh list all logged parameters can be arranged according to the selected attribute chronologically dates or alphabetically other columns just click the respective column header Use the Refresh list button to update the currently displayed information e Delete logs press to delete all entries in the chart HE AVG 14 AVG Updates No security software can guarantee true protection from various types of threats unless it is regularly updated Virus writers are always looking for new flaws that they can exploit in both software and operating systems New viruses new malware new hacking attacks appear daily For this reason software vendors are continually issuing updates and security patches to fix any security holes that are discovered Considering all the newly emerged computer threats and the speed at which they spread it is absolutely crucial to update your AVG Internet Security 2013 regularly The best solution is to stick to the program default settings where the automatic update is configured Please bear in mind that if the virus database of your AVG Internet Security 2013 is not up to date the program will not be able to detect the latest threats It is crucial to update your AVG regularly Essential virus definition updates should be daily if possible Less urgent program updates can be weekly 14 1 Update launch To provide the maximum secur
9. AVG 2013 Installer AVG Installation was successful Internet Security AVG 2013 installation was successful 7 I want to improve my security by participating in AVG Product Improvement Program in accordance with AVG Privacy Policy AVG Product Improvement Program and AVG Privacy Policy Here you can decide whether you want to participate in the Product Improvement Program for details see the chapter AVG Advanced Settings Product Improvement Program that collects anonymous information on detected threats in order to increase the overall Internet security level All data are treated as confidential and in compliance with AVG Privacy Policy click the Privacy Policy link to get redirected to AVG website http www avg com where you can find the the full wording of AVG Privacy Policy If you agree please keep the option checked the option is confirmed by default To finalize the installation process press the Finish button SF AVG 4 After Installation 4 1 Product registration Having finished the AVG Internet Security 2013 installation please register you product online on the AVG website http mmw avg com After the registration you will be able to gain full access to your AVG user account the AVG Update newsletter and other services provided exclusively for registered users The easiest way to register is directly from the AVG Internet Security 2013 user interface Please select the upper line navigation
10. Block communication To edit settings of any item in the list including the assigned actions right click the item and select Edit However editing of system rules should be performed by advanced users only and it is strongly recommended that you do not edit the system rules User defined system rules To open a new dialog for defining your own system service rule see picture below press the Manage user system rules button The same dialog opens if you decide to edit configuration of any of the existing items within the system services and protocols list The top section of the dialog displays an overview of all details of the currently edited system rule the bottom section then displays the selected detail A rule details can be edited added or deleted by the respective button AVG Internet Security Rule detail name Preview of the rule detail Please bear in mind that detail rule settings are advanced and primarily intended for network administrators who need full control over Firewall configuration If you are not familiar with types of communication protocols network port numbers IP address definitions etc please do not modify these settings If you really need to change the configuration please consult the respective dialog help files for specific details 10 7 Logs Any editing within the Logs dialog is intended for EXPERIENCED USERS ONLY The Logs dialog allows you to review the list of all logged Firewall actions a
11. Web Browsing protection Identity Protection Scans update backup server http backup a Schedules Update Proxy URL Manage Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks E Control buttons The list and its items can be modified using the following control buttons e Add opens a dialog where you can specify a new URL to be added to the list Edit opens a dialog where you can edit the selected URL parameters Delete deletes the selected URL from the list Move Up moves the selected URL one position up in the list Move Down moves the selected URL one position down in the list HE AVG 9 10 3 Manage The Update management dialog offers two options accessible via two buttons AVG Internet Security Advanced Settings Appearance Sounds Update management Temporarily disable AVG protection Use the button below to remove all temporary update files Computer Protection E mail protection Web Browsing protection Delete temporary update files Identity Protection Scans Schedules Update Proxy URL Manage Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Use the button below to restore the previous virus database version evert virus database to previous version e Delete temporary update files press this button to delete all redundant update files from your hard
12. av0nnnnarunnnnrnannnavnarnarnarranenarvaruanvarnanrnavuanuannarrannnaruannannannnnnnnr 140 14 2 Update l go ea ISENE 140 14 3 Update JOVEIS x xannnnnnnnnannnenannunnnnnnannnnnunnunnnnnunnnnnvannunnnnnunnnnnnunennnnnnunnnnnnunennne 141 15 FAQ and Technical Support POTTTTTELTELTELETELTLL TLL ETTE LL TELET LETTET etree 142 SF ava 1 Introduction This user manual provides comprehensive user documentation for AVG Internet Security 2013 AVG Internet Security 2013 provides multiple layers of protection for everything you do online which means you don t have to worry about identity theft viruses or visiting harmful sites AVG Protective Cloud Technology and AVG Community Protection Network are included meaning we collect the latest threat information and share it with our community to make sure you receive the best protection You can shop and bank online safely enjoy your life on social networks or surf and search with confidence of a real time protection SF AVG 2 AVG Installation Requirements 2 1 Operation Systems Supported AVG Internet Security 2013 is intended to protect workstations with the following operating systems e Windows XP Home Edition SP2 e Windows XP Professional SP2 e Windows XP Professional x64 Edition SP1 e Windows Vista x86 and x64 all editions e Windows 7 x86 and x64 all editions e Windows 8 x32 and x64 and possibly higher service packs for specific operating systems Note The Identity
13. if required for the update process to be finalized Check computer time mark this option to declare you wish to have notifications displayed in case the computer time differs from the correct time more than by a specified number of hours Sy AVG 9 10 1 Proxy EF AVG Internet Security Advanced Settings Appearance n Sounds Update settings Proxy Temporarily disable AVG protection Don t use proxy Computer Protection E mail protection Web Browsing protection Server 7 Port Identity Protection Scans Schedules Authentication type U Username Proxy URL Manage Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Password Gam The proxy server is a stand alone server or a service running on a PC that guarantees safer connection to the Internet According to the specified network rules you can then access the Internet either directly or via the proxy server both possibilities can also be allowed at the same time Then in the first item of the Update settings Proxy dialog you have to select from the combo box menu whether you want to e Don t use proxy default settings e Use proxy e Try connection using proxy and if it fails connect directly If you select any option using a proxy server you will have to specify some further data The server settings can be configured either manually or automatically If you select manual configuration check
14. keep the option checked to allow regular statistical review notification to be displayed in the system tray o AVG Accelerator notifications on by default decide whether information on AVG Accelerator activities should be displayed The AVG Accelerator service allows smoother online video playback and makes additional downloads easier o Boot time improvement notifications off by default decide whether you wish to be informed about your computer boot time acceleration o AVG Advisor notifications on by default decide whether information upon AVG Advisor activities should be displayed in the slide panel on the system tray AVG AVG has detected high memory usage by the following application Windows Internet Explorer Total memory used 941 MB AVG recommends closing and reopening the application for faster performance these notifications appea Gaming mode This AVG function is designed for full screen applications where any AVG information balloons displayed e g when a scheduled scan is started would be disturbing they could minimize the application or corrupt its graphics To avoid this situation keep the checkbox for the Enable gaming mode when a full screen application is executed option marked default setting d i i i i i i i i d i d l d d Sy AVG 9 2 Sounds Within the Sounds dialog you can specify whether you want to be informed abo
15. 11 4 1 Schedule AVG Internet Security ScheduledScan men eeu Schedule running Schedule O Run every i Hour s Runata specific time interval Selected days Mag 12 00 Omon OTue Wed Thu O Fri Osat O Sun O Run on computer startup Advanced schedule options Run on computer startup if task has been missed O Run even if computer is in low power mode In the upper part of the Schedule tab you can find the text field where you can specify the name of the scan schedule that is currently being defined Try to always use brief descriptive and apt names for scans to make it easier to later differentiate the scan from others For example it is not appropriate to call the scan by the name New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System area scan etc In this dialog you can further define the following parameters of the scan e Schedule running Here you can specify time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the scan launch should be associated with Run on computer startup Advanced schedule options This section allows you to define under which conditions the scan should sh
16. 34 62 n EF Refresh list The Event history log dialog is accessible via the Options History Event history log menu item in the upper line navigation of the AVG Internet Security 2013 main window Within this dialog you can find a summary of important events that occurred during AVG Internet Security 2013 operation The dialog provides records of the following types of events information about updates of the AVG application information on scanning start end or stop including automatically performed tests information on events connected with virus detection either by the resident shield or scanning including occurrence location and other important events For each event the following information is listed e Event date and time gives the exact date and time the event occurred User states the name of the user currently logged in at the time that the event occurred Source gives information about a source component or other part of the AVG system that triggered the event Event description gives a brief summary of what actually happened Refresh list press the button to updates all entries in the list of events e Close press the button to return to the AVG Internet Security 2013 main window HE AVG 13 6 Firewall log The Logs dialog allows you to review the list of all logged Firewall actions and events with a detailed description of relevant parameters displayed on two tabs e Traffic Logs This tab offer
17. B Do Not Track Options Do Not Track is enabled Disable Notify web sites V Notify web sites that I do not want to be tracked using DNT HTTP header Block the following Accelerator Media Ad Networks O J AddtoAny Ad Networks O Baynote Observer Ad Networks O Comscore Beacon Web Analytics O Facebook Connect Web Analytics O Facebook Social Plugins amp Social Buttons O Google 1 Social Buttons O Back DEFAULTS BLOCK ALL Sava Do Not Track vg e pe ees erste G se e e Do Not Track is enabled By default the DNT service is active Press the Disable button to deactivate the feature e Notify web sites In this section you can switch on off the Notify web sites that I do not want to be tracked option on by default Keep this option marked to confirm that you want Do Not Track to inform the provider of a detected data collection service that you do not want to be tracked HE ava e Block the following In this section you can see a box with a list of known data collection services that can be classified as Ad Networks By default Do Not Track blocks some of Ad Networks automatically and it remains up to your decision whether the rest should be blocked as well or left allowed To do so just click the Block All button under the list Control buttons The control buttons available within the Do Not Track Options page are as follows e Block All click to block at once all the services listed in the a
18. Security 2013 update directly from within the gadget UPDATE Downloading e Twitter link 3 opens a new AVG gadget interface providing an overview of the latest AVG feeds posted to Twitter Follow the View all the AVG Twitter feeds link to open your Internet browser in a new window and you will be redirected directly to the Twitter website specifically to the page devoted to AVG news e Facebook link F opens your Internet browser to the Facebook website specifically on the AVG community page e Search box type in a keyword and get the search results immediately in a newly opened window with your default web browser 5 8 AVG Advisor AVG Advisor has been designed to detect problems that might be slowing your computer down or putting it at risk and to recommend an action to solve the situation If you see a sudden computer slowdown Internet browsing overall performance it is not usually obvious what exactly the culprit is and subsequently how to HE AVG solve the problem That is where AVG Advisor comes in It will display a notification in the system tray informing you what the problem might be and suggesting how to fix it AVG Advisor keeps monitoring all running processes within your PC for possible issues and offering tips on how to avoid the problem AVG Advisor is visible in the form of a sliding pop up over the system tray AVG We noticed you are running pTorrent Pausing sharing activity may
19. Sounds Temporarily disable AVG protection Computer Protection E mail protection Web Browsing protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self protection Advanced Settings Language selection Application must be restarted to apply language changes Select user interface language English System tray notifications Display system tray notifications Update notifications O Component change notifications Resident Shield automatic threat removal notifications Privacy Preferences Ignore error status canning notifications irewall notifications Advisor Known Networks Network connection points Blocked applications E mail Scanner notifications Statistical notifications AVG Accelerator notifications Boot time improvement notifications AVG Advisor notifications Game mode Enable Game mode when a full screen application is executed O aa ox O Update notifications on by default decide whether information regarding the AVG Internet Security 2013 update process launch progress and finalization should be displayed Component change notifications off by default decide whether information regarding the component s activity inactivity or its potential problem should be displayed When reporting a component s fault status this option is equivalent to the informative function of the system tray icon reporting a problem in any AVG Internet Security 2013
20. all running processes loaded drivers the system folder typically c Windows plus all local disks including the flash disk but excluding floppy disk CD drives Sy AVG 9 4 3 Cache Server The Cache Server Settings dialog refers to the cache server process designed to speed up all types of AVG Internet Security 2013 scans EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protection Caching enabled Computer Protection Anti Virus Anti Rootkit Cache Server Settings Enable adding new files into cache CAUTION Disabling any of these options may decrease your system Cache Server performance It is strongly recommended to keep them enabled E mail protection Web Browsing protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks OL venn The cache server gathers and keeps information on trustworthy files a files is considered trustworthy if signed wth digital signature on a trustworthy source These files are then automatically considered to be safe and do not need to be re scanned therefore these files are skipped during scanning The Cache Server Settings dialog offers the following options for configuration e Caching enabled on by default uncheck the box to switch off the Cache Server and empty the cache memory Please note that scanning might slow
21. and out using Microsoft Explorer Any attempt to transmit web data by any other browser would be blocked protects your personally identifiable information from being sent from your computer without your permission It controls how your computer exchanges data with other computers on the Internet or local network Within an organization Firewall also protects individual computers from attacks initiated by internal users on other computers in the network In AVG Internet Security 2013 the Firewall controls all traffic on every network port of your computer Based on the defined rules Firewall evaluates applications that are either running on your computer and want to connect to the Internet local network or applications that approach your computer from outside trying to connect to your PC For each of these applications the Firewall then either allows or forbids the communication on the network ports By default if the application is unknown i e has no defined Firewall rules the Firewall will ask you if you wish to allow or block the communication attempt AVG Firewall is not intended for server platforms protection Recommendation Generally it is not recommended that you use more than one firewall on an individual computer The security of the computer is not enhanced if you install more firewalls It is more probable that some conflicts between these two applications wil occur Therefore we recommend that you use only one firewall on your co
22. by defining an event that the scan launch should be associated with Run on computer startup This section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Once the scheduled scan is launched in the time you have specified you will be informed on this fact va a pop up window opened over the AVG system tray Slava Whole computer scan was started A new AVG system tray icon then appears in full color wth a flash light informing a scheduled scan is running Right click on the running scan AVG icon to open a context menu where you can decide to pause or even stop the running scan and also change the priority of the currently running scan EF AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily disable AVG protection Computer Protection Settings E mail protection Web Browsing protection Scan settings Identity Protection Heal remove virus infections without asking me Scans Schedules E Report enhanced set of Potentially Unwanted Programs Definitions update schedule O scan for Tracking Cookies Program update schedule O Scan inside archives Anti Spam update schedule Use Heuristics Update Exceptions Virus Vault AVG Self protection Scan for rootkits Report Potentially Unwanted Programs and Spyware threats Scan system environment O Enable thorough scanning Privacy Preferences Ignore error st
23. component Resident Shield automatic threat removal notifications on by default decide whether information regarding file saving copying and opening processes should be displayed or suppressed this configuration only appears if the Resident Shield auto heal option is on Scanning notifications on by default decide whether information upon automatic launch of the scheduled scan its progress and results should be displayed Firewall notifications on by default decide whether information concerning Firewall status and processes e g component s activation deactivation warnings possible traffic blocking etc should be displayed This item provides two more specific selection options for detailed explanations of each of them please consult the Firewall chapter of this document Network connection points off by default when connecting to a network Firewall informs whether it knows the network and how file and printer sharing will be set Blocked applications on by default when an unknown or suspicious application is HE AVG trying to connect to a network Firewall blocks the attempt and displays a notification This is useful to keep you informed therefore we recommend to always keep the feature turned on o Email Scanner notifications on by default decide whether information on scanning of all incoming and outgoing email messages should be displayed o Statistical notifications on by default
24. component is not supported on Windows XP x64 On this operating system you can install AVG Internet Security 2013 but only without the IDP component 2 2 Minimum amp Recommended HW Requirements Minimum hardware requirements for AVG Internet Security 2013 e Intel Pentium CPU 1 5 GHz or faster e 512 MB Windows XP 1024 MB Windows Vista Windows 7 of RAM memory e 1 3 GB of free hard drive space for installation purposes Recommended hardware requirements for AVG Internet Security 2013 e Intel Pentium CPU 1 8 GHz or faster e 512 MB Windows XP 1024 MB Windows Vista Windows 7 of RAM memory e 1 6 GB of free hard drive space for installation purposes HE AVG 3 AVG Installation Process To install AVG Internet Security 2013 on your computer you need to get the latest installation file To make sure you are installing the up to date version of AVG Internet Security 2013 it is recommended that you download the installation file from the AVG website http www avg com The Support Downloads section provides a structured overview of the installation files for each AVG edition If you are not sure which files you need to download and install you may want to use the Select product service at the bottom of the web page After you answer three simple questions this service defines the exact files you need Press the Continue button to get redirected to a complete list of download files customized for your personal need
25. corner of the monitor on the system tray and indicates the current status of AVG Internet Security 2013 Details gt gt e AVG gadget is accessible from the Windows sidebar supported in OS Windows Vista 7 8 only HE AVG allows quick access to scanning and updating within AVG Internet Security 2013 Details gt gt 5 1 Upper Line Navigation The Upper line navigation consists of several active links lined up in the upper section of the main window The navigation includes the following buttons 5 1 1 Like AVG Single click the link to get connected to the AVG Facebook community and to share the latest AVG information news tips and tricks for your maximum internet security 5 1 2 Reports Opens a new Reports dialog with an overvew of all relevant reports on previously launched scans and update processes If the scan or update is currently running a rotating circle will be displayed next to the Reports text in the upper navigation of the main user interface Click this circle to get to the dialog depicting the progress of the running process ANG Internet Security S Reports Whole computer scan in progress Whole computer scan In progress Objects scanned Threats found 0 Currently scanning First time optimization scan in progress Current object C Windows System32 Driv CNBJOP66 DLL Additional scan settings Gam Low priority Archive all reports 5 1 3 Support Opens a new dialog s
26. default AVG main dialog components overview use the arrow in the upper left hand corner of this dialog HE AVG 13 3 Email Protection detection The Email Protection detection dialog is accessible via the Options History Email Protection detection menu item in the upper line navigation of the AVG Internet Security 2013 main window ANG Internet Security E mail Protection detection Detection name Detection time Object Type eicar co ToN Moved to Virus Vault 8 7 2012 1 55 05 AM Data stream Virus identified m The dialog provides a list of all findings detected by the Emails component For each detected object the following information is provided e Detection name description possibly even name of the detected object and its source e Result action performed with the detected object Detection time date and time the suspicious object was detected e Object Type type of the detected object e Process what action was performed to call up the potentially dangerous object so that it could be detected In the bottom part of the dialog below the list you will find information on total number of detected objects listed above You can also export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list Control buttons The control buttons available within the Email Scanner detection interface are as follows e Refresh list u
27. description of specific parameters please consult the AVG Advanced Settings Scans Whole Computer scan chapter 9 8 3 Shell extension Scan Similar to the previous Whole Computer scan item this item named Shell extension scan also offers several options for editing the scan predefined by the software vendor This time the configuration is related to scanning of specific objects launched directly from the Windows Explorer environment shell extension see Scanning in Windows Explorer chapter i i i d d d d i i i i i d i EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protection C Heal remove virus infections without asking me Scan settings Computer Protection Report Potentially Unwanted Programs and Spyware threats E mail protection Web Browsing protection Identity Protection Scans Scan inside archives C Report enhanced set of Potentially Unwanted Programs O scan for Tracking Cookies Whole computer scan Use Heuristics Specific files or folders scan O Scan system environment Shell extension scan Removable device scan Schedules All file types Update Define excluded extensions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks O Enable thorough scanning O Selected file types dx The list of parameters is identical to those available for the S
28. disk by default these files are saved for 30 days e Revert virus database to previous version press this button to delete the latest virus base version from your hard disk and return to the previously saved version new virus base version will be a part of the following update 9 11 Exceptions In the Exceptions dialog you can to define exceptions that is items that AVG Internet Security 2013 will ignore Typically you will need to define an exception if AVG keeps detecting a program or file as a threat or blocking a safe website as dangerous Add such file or website to this exception list and AVG will not report or block it any more Please always make sure that the file program or website in question really is absolutely safe EF AVG Internet Security Advanced Settings Appearance Exceptions Temporarily disable AVG protection Computer Protection E mail protection Web Browsing protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Add exception ET The chart in the dialog displays a list of exceptions if any have been already defined Each item has a checkbox next to it If the checkbox is marked then the exception is in effect if not then the exception is just defined but not currently used By clicking a column header you can sort the allowed items according to the respective c
29. e g applications documents when they are being opened and also when they are being closed this feature helps to protect your computer against some types of sophisticated virus Scan boot sector of removable media on by default Use Heuristics on by default heuristic analysis will be used for detection dynamic emulation of the scanned object s instructions in a virtual computer environment Scan files referred in registry on by default this parameter defines that AVG will scan all executable files added to the startup registry to avoid a known infection being executed upon next computer startup Enable thorough scanning off by default in specific situations in a state of extreme emergency you may check this option to activate the most thorough algorithms that will check all possibly threatening objects in depth Remember though that this method is rather time consuming Enable Instant Messaging protection and P2P download protection on by default check this item if you wish to verify that the instant messaging communication e g AIM Yahoo ICQ Skype MSN Messenger and data downloaded within Peer to Peer networks networks allowing direct connection between clients without a server which is potentially dangerous typically used to share music files are virus free Sy AVG In the Files scanned by the Resident Shield dialog it is possible to configure which files will be scanned by specific extensi
30. explanation of the options see the command line parameters overview To run the scan press Enter During scanning you can stop the process using Ctrl C or Ctrl Pause CMD scanning launched from graphic interface When you run your computer in Windows Safe Mode there is also an option to launch the command line scan from the graphic user interface The scan itself will be launched from the command line the Command Line Composer dialog only allows you to specify most scanning parameters in the comfortable graphic interface Since this dialog is only accessible within the Windows Safe Mode for a detailed description of this dialog please consult the help file opened directly from the dialog 11 3 1 CMD Scan Parameters There follows a list of all parameters available for command line scanning e SCAN Scan specific files or folders SCAN path path e g SCAN C 1 D e COMP Whole Computer scan e HEUR Use heuristic analysis e EXCLUDE Exclude path or files from scan e Command file file name HE AVG EXT NOEXT ARC CLEAN TRASH QT LOG MACROW PWDW ARCBOMBSW GNLOCKED REPORT REPAPPEND REPOK NOBREAK BOOT PROGC PUP PUPEXT REG COO 1 HELP PRIORITY SHUTDOWN FORCESHUTDOWN ADS Scan these extensions for example EXT EXE DLL Do not scan these extensions for example NOEXT JPG Scan archives Clean automatically Move infected files
31. following features EF AVG Internet Security Advanced Settings Appearance Sounds LinkScanner settings Temporarily disable AVG protection Enable Surf Shield Computer Protection E mail protection Web Browsing protection O Add Secured by LinkScanner to any sent Facebook or MySpace message checked Online Shield by LinkScanner This applies only to messages which contain links Expert Settings Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks e Enable Surf Shield on by default active real time protection against exploitative sites as they are accessed Known malicious site connections and their exploitative content are blocked as they are accessed by the user via a web browser or any other application that uses HTTP e Add Secured by LinkScanner off by default confirm this option to make sure that all messages sent from the Facebook MySpace social networks that contain active hyperlinks will be certified as checked by LinkScanner Sy AVG 9 6 1 Online Shield EF AVG Internet Security Advanced Settings Appearance Sounds Online Shield Temporarily disable AVG protection Enable Online Shield Computer Protection E mail protection Web Browsing protection Online Shield Expert Settings Identity Protection Scans Enable AVG Accelerator You need to restart your web br
32. how the speed and overall performance of your computer might be improved MulitMi brings all your email and social accounts together to one safe place making it easier to get in touch with your family and friends to browse the Internet share photos videos and files MultiMi contains the LinkScanner servce that protects you from the increasing number of threats on the web by analyzing the web pages behind all the links on any web page you re viewing and making sure they re safe AVG Toolbar is available directly in your Internet browser and guards your maximum security while browsing the Internet For detailed information on any of the My Apps applications click the respective block You will get redirected to the dedicated AVG webpage where you can also download the component immediately 5 5 Scan Update Quick Links Quick links are located in the lower line of buttons in the AVG Internet Security 2013 user interface These links allow you to immediately access the most important and most frequently used features of the application i e scanning and update The quick links are accessible from all dialogs of the user interface e Scan now The button is graphically divided into two sections Follow the Scan now link to launch the Whole Computer Scan immediately and watch its progress and results in the automatically opened Reports window The Options button opens the Scan Options dialog where you can manage scheduled scans and edit pa
33. infected just to be absolutely sure Remember though that this method is rather time consuming Scan for rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits Additional scan settings The link opens a new Additional Scan Settings dialog where you can specify the following parameters AVG AVG Internet Security Additional Scan Settings Computer shutdown options O shutdown computer upon scan completion File types for scanning O All file types Define excluded extensions Selected file types Scan infectable files only O scan media files Define included extensions Scan files without extensions e Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is lock ed e File types for scanning you should also decide whether you want to scan o All file types with the option of defining exceptions from scanning by providing a list of co
34. information e Exploit is a malicious code that takes advantage of a flaw or vulnerability in an operating system Internet browser or other essential program e Phishing is an attempt to acquire sensitive personal data by shamming a trustworthy and well known organization Usually the potential victims are contacted by a bulk email asking them to e g update their bank account details In order to do that they are invited to follow the link provided which then leads to a fake website of the bank Hoax is a bulk email containing dangerous alarming or just bothering and useless information Many of the above threats use hoax email messages to spread Malicious websites are ones that deliberately install malicious software on your computer and hacked sites do just the same only these are legitimate websites that have been compromised into infecting visitors To protect you from all of these different kinds of threats AVG Internet Security 2013 includes specialized components For brief description of these please consult the Components Overview chapter d d d d d 4 d i i i i d i Sy AVG 9 15 Ignore error status In the Ignore error status dialog you can tick those components that you do not want to get informed about EF AVG Internet Security Advanced Settings Appearance Sounds Ignore error status Temporarily disable AVG protection Error or warning status of the sele
35. intended for EXPERIENCED USERS ONLY N AVG Internet Security General You are viewing expert settings of the firewall component We highly Applications recommend you not to change any of these settings unless you are absolutely File and printer sharing sure what you are changing Advanced settings System services and protocols Defined networks The List displays most of Windows system services System services can be assigned simple System services rules for network communication only allow or block Eza System services and protocols AH Protocol 48 Advanced settings BranchCache Windows Remote Management Com Et DHCPv DHCP for IPv protocol ESP Protocol 3 Advanced settings GRE Protocol 3 Advanced settings ICMP v4 Host Unreachable 3 Advanced settings ICMPv4 Niannnstirs A Advanced sattinns E i Ees il 3 ms _ 3 os _ ms User defined system rules Manage user system rules Here you can add your system rule ay The System services and protocols dialog lists Windows standard system services and protocols that might need to communicate over the network The chart consists of the following columns e System service and protocols This column shows the name of the respective system service d d i d d i 4 HE AVG Action This column displays an icon for the assigned action o Allow communication for all networks o
36. its finalization or interruption Rootkits number of detected rootkits Control buttons The control buttons for the Scan results overview dialog are e View details press it to switch to the Scan results dialog to view detailed data on the selected scan e Delete result press it to remove the selected item from the scan results overview to switch back to the default AVG main dialog components overview use the arrow in the upper left hand corner of this dialog 13 2 Resident Shield detection The Resident Shield service is a part of the Computer component and scans files as they are copied opened or saved When a virus or any kind of threat is detected you will be warned immediately via the following dialog AVG ANG Internet Security c Users klara konicarova AppData Local Microsoft Windows Temporary Internet Files Low Content IE5 CFK7Y42A eicar 1 com Description Virus identified EICAR_Test M Protect Me recommended Let AVG deal with this threat AVG will choose best action for removing this threat Ignore the threat The identified file will remain in its current location on your disk To ensure you are protected Resident Shield will not allow you to access files that are infected Within this warning dialog you will find information on the object that was detected and assigned as infected Name and some descriptive facts on the recognized infection Description The Show details lin
37. names whose messages will always be marked as spam EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protectii Blocked e mail senders list Computer Protection E mail protection amp E mail protection Anti Spam Settings Performance Whitelist Blacklist Expert Settings Web Browsing protection Identity Protection Scans Schedules amp Update Exceptions Virus Vault p AVG Self protection Blocked e mail senders list O ax ox o In the editing interface you can compile a list of senders that you expect to send you unwanted messages spam You can also compile a list of full domain names e g spammingcompany com that you expect or receive spam messages from All email from the listed addresses domains will be identified as spam Once you have such a list of senders and or domain names prepared you can enter them by either of the following methods by directly entering each email address or by importing the whole list of addresses at once The following control buttons are available e Edit press this button to open a dialog where you can manually enter a list of addresses you can also use copy and paste Insert one item sender domain name per line e Export if you decide to export the records for some purpose you can do so by pressing this button All records will be saved to a plain text file e Import if you already have a text file of email addresses domain names pre
38. only in Statistics Click the button to get redirected to the dedicated page on the AVG website http www avg com On this page you can find a detailed statistical overview of all AVG Internet Security d l 4 i i i i i i i i i d i i d SF AVG 2013 activities performed on your computer within a specified period of time and in total eve Details Click the button and a brief description of the highlighted service appears in the bottom part of th dialog Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview 6 5 Firewall Firewall is a system that enforces an access control policy between two or more networks by blocking permitting traffic The Firewall contains a set of rules that protect the internal network from attacks originating outside typically from the Internet and controls all communication on every single network port The communication is evaluated according to the defined rules and then either allowed or forbidden If the Firewall recognizes any intrusion attempts it blocks the attempt and does not allow the intruder access to the computer Firewall is configured to allow or deny internal external communication both ways in and out through defined ports and for defined software applications For example the firewall could be configured to only permit web data to flow in
39. overview of all AVG Internet Security 2013 activities performed on your computer within a specified period of time and in total ove Details Click the button and a brief description of the highlighted service appears in the bottom part of th dialog Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview In the Anti Rootkit section you will also find a specific Scan for rootkits button that you can use to launch the independent rootkit scan directly however the rootkit scan is an implicit part of the Scan of the whole computer 6 2 Web Browsing The Web browsing protection consists of two services LinkScanner Surf Shield and Online Shield e LinkScanner Surf Shield protects you from the increasing number of here today gone tomorrow threats on the web These threats can be hidden on any type of website from governments to big well known brands to small businesses and they rarely stick around on those sites for more than 24 hours LinkScanner protects you by analyzing the web pages behind all the links on any web page you re viewing and making sure they re safe at the only time that matters when you re about to click that link LinkScanner Surf Shield is not intended for server platforms protection Online Shield is a type of a real time resident protection it scans the content of visited web pages and possible files included in them even before
40. parties Web Browsing protection d P Identity Protection I d like to help AVG improve their products by participating in the A ct Scans Improvement Progran Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Allow to send upon user confirmation data about misidentified email Allow to send anonymous data about identified or suspicious threats Allow to send anonymous data about product usage Allow in the cloud verification of detections CAUTION Disabling this feature could impact AVG s ability to protect you correctly It is strongly recommended to keep this feature enabled ET Within the dialog the following setting options are available e I d like to help AVG improve their products by participating in the AVG Product Improvement Program on by default f you want to help us further improve AVG Internet Security 2013 keep the checkbox marked This will enable all encountered threats to be reported to AVG so we will be able to collect up to date information on malware from all participants worldwide and in return improve protection for everyone The report is made automatically and therefore does not cause you any inconvenience and no personal data is included in the reports o Allow to send upon user confirmation data about misidentified email on by default send information about email messages incorrectly identified as spam or abou
41. see the following dialog Do Not Track g Trackers on this page What is tracking 1 Web Analytics 0 blocked Google Analytics O Do Not Track settings BLOCK ALL WE ava Do Not Track All detected data collection services are listed in the Trackers on this page overview There are three types of data collection activities recognized by AVG Do Not Track e Web Analytics allowed by default Services used to improve the performance and experience of the respective website In this category you can find services as Google Analytics Omniture or Yahoo Analytics We recommend not to block web analytics services as the website might not work as intended e Social Buttons allowed by default Elements designed for improving the social networking experience Social buttons are served from the social networks to the site you are visiting They can HE AVG collect data about your online activity while you are logged in Examples of Social buttons include Facebook Social Plugins Twitter Button Google 1 e Ad Networks some blocked by default Services that collect or share data about your online activity on multiple sites either directly or indirectly to offer you personalized Ads unlike of content based Ads This is determined based on the privacy policy of each Ad network as available on their website Some ad networks are blocked by default Note Depending on what services are running in the background of the website som
42. should be scheduled on your computer at least once a week Scan launch The Whole Computer scan can be launched directly from the main user interface by clicking on the Scan now button No further specific settings have to be configured for this type of scan the scan will start immediately Within the Whole computer scan in progress dialog see screenshot you can watch its progress and results The scan can be temporarily interrupted Pause or canceled Stop if needed EF AVG Internet Security e Reports Whole computer scan in progress whole computer scan In progress Q Objects scanned Threats found 0 Currently scanning First time optimization scan in progress Current object C Windows System32 Driv CNBJOP66 DLL Ad a ngs Ca Low priority Archive all reports You can edit the Whole computer scan configuration in the Scan whole computer Settings dialog the dialog is accessible via the Settings link for the Whole computer scan within the Scan options dialog It is recommended that you keep the default settings unless you have a valid reason to change them EF AVG Internet Security Scan whole computer Settings Heal remove virus infections without asking me Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs O Scan for Tracking Cookies C Scan inside archives Use Heuristics Adjust how quickly Scan completes Scan system envir
43. switch between two positions The green color stands for Enabled which means that the security service is active and fully functional The red color represents the Disabled status i e the service is deactivated If you do not have a good reason to deactivate the service we strictly recommend that you keep the default settings for all security configuration The default settings guarantees the optimum performance of the application and your maximum security If for some reason you wish to deactivate the service you will be warned about the possible risk immediately by the red Warning sign and the information that you are not fully protected at the moment Please mind that you should activate the service again as soon as possible Within the Email Scanner section you can see two of traffic light buttons This way you can separately specify whether you want to have the Email Scanner checking the incoming or outgoing messages or both By default the scanning is on for incoming messages while off for outgoing mail where the risk of infection is rather low Eeg Settings Click the button to get redirected to advanced settings interface Precisely the respective dialog opens and you will be able to configure the selected service i e Email Scanner or Anti Spam In the advanced settings interface you can edit all configuration of each security service within AVG Internet Security 2013 but any configuration can be recommended to experienced users
44. the Firewall handles all network traffic automatically You will not be invited to make any decisions Firewall will allow connection for each known application and at the same time a rule will be created for the application specifying that the application can always connect in the future For other applications Firewall will decide whether the connection should be allowed or block based on the application s behavior However in such a situation the rule will not be created and the application will be checked again when it tries to connect The automatic mode is quite unobtrusive and recommended for most users e Interactive this mode is handy if you want to fully control all network traffic to and from your computer The Firewall will monitor it for you and notify you of each attempt to communicate or transfer data enabling you to allow or block the attempt as you see fit Recommended for advanced users only e Block access to the Internet Internet connection is completely blocked you cannot access the Internet and nobody from outside can access your computer For special and short time use only e Turn Firewall protection off disabling Firewall will enable all network traffic to and from your computer Consequently this will make it vulnerable to hacker attacks Please always consider this option carefully Please note a specific automatic mode that is also available within Firewall This mode is silently activated if either the
45. the Manual option to activate the respective dialog section you have to specify the following items e Server specify the server s IP address or the name of the server e Port specify the number of the port that enables Internet access by default this number is set to 3128 but can be set differently if you are not sure contact your network administrator The proxy server can also have specific rules configured for each user If your proxy server is set up this way check the Use PROXY authentication option to verify that your user name and password are valid for connecting to the Internet via the proxy server HE AVG Automatic configuration If you select automatic configuration mark the Auto option to activate the respective dialog section then please select where the proxy configuration should be taken from e From browser the configuration will be read from your default Internet browser e From script the configuration will be read from a downloaded script with the function returning the proxy address e Autodetect the configuration will be detected automatically directly from the proxy server 9 10 2 URL The URL dialog offers a list of Internet addresses from which the update files can be downloaded AVG Internet Security Advanced Settings Appearance p Sounds Update settings URL Temporarily disable AVG protection Name URL Computer Protection update primary ser http update a E mail protection
46. the My Apps area the line of green blocks under the components set you can find an overview of additional AVG applications that are either already installed on your computer or recommended for installation The blocks are displayed conditionally and may represent any of the following applications Mobile protection is an application that protects your cell phone from viruses and malware It also provides you with the ability of tracking your smart phone remotely if you should become separated from it LiveKive is dedicated to online data backup on secured servers LiveKive automatically backs up all your files photos and music to one safe place allowing you to share them with family and friends and access them from any web enabled device including iPhones and Android devices Family Safety helps you protect your children from inappropriate websites media content and online searches and provides you with reports regarding their online activity AVG Family Safety uses key stroke technology to monitor your child s activities in chat rooms and on social networking sites If it spots words phrases or language that are known to be used to victimize children online it will notify you immediately via SMS or email The application allows you to set the appropriate level of protection for each of your children and monitor them separately via unique logins PC Tuneup application is an advanced tool for detailed system analysis and correction as to
47. the system various kinds of spyware adware etc Furthermore AntiVirus scans your system registry for suspicious entries temporary Internet files and allows you to treat all potentially harmful items in the same way as any other infection Anti Rootkit is a specialized tool detecting and effectively removing dangerous rootkits i e programs and technologies that can camouflage the presence of malicious software on your computer A rootkit is designed to take fundamental control of a computer system without authorization by the system s owners and legitimate managers Anti Rootkit is able to detect rootkits based on a predefined set of rules If Anti Rootkit finds a rootkit it does not necessarily mean the rootkit is infected Sometimes rootkits are used as drivers or they are a part of correct applications EF AVG Internet Security G Computer protection Anti Virus Anti Rootkit ENABLED fe Settings oO Settings Its Statistics Note that rootkits are also detected during a whole computer scan Details see Details Anti Virus protects your computer from viruses spyware worms and trojans To switch between both sections of the dialog you can simply click anywhere in the respective service panel The panel then gets highlighted in a lighter shade of blue In both sections of the dialog you can find the following controls Their functionality is the same whether they belong to one security service or another HE AVG A
48. these are displayed in your web browser or downloaded to your computer Online Shield detects that the page you are about to visit includes some dangerous javascript and prevents the page from being displayed Also it recognizes malware contained in a page and stops its downloading immediately so that it never gets to your computer This powerful protection will block malicious content of any web page you try to open and prevent it from being downloaded to your computer With this feature enabled clicking a link or typing in a URL to a dangerous site will automatically block you from opening the web page thus protecting you from inadvertently being infected It is important to remember that exploited web pages can infect your computer simply by visiting the affected site Online Shield is not intended for server platforms Sy AVG protection EF AVG Internet Security G Web browsing protection LinkScanner Surf Shield Online Shield Oo Settings to Settings In Statistics Details s e Details Can detect exploit sites and other complex online threats To switch between both sections of the dialog you can simply click anywhere in the respective service panel The panel then gets highlighted in a lighter shade of blue In both sections of the dialog you can find the following controls Their functionality is the same whether they belong to one security service or another Link Scanner Surf Shield or Online Shield Enable
49. this option is switched on by default In addition you can select which features of the resident protection should be activated WE AVG Ask me before removing threats on by default check to ensure that the Resident Shield will not perform any action automatically instead it will display a dialog describing the detected threat allowing you to decide what should be done If you leave the box unchecked AVG Internet Security 2013 will automatically heal the infection and if this is not possible the object will be moved into the Virus Vault Report Potentially Unwanted Programs and Spyware threats on by default check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer s security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer s security even more however it can possibly block legal programs and is therefore switched off by default Scan files on close off by default on close scanning ensures that AVG scans active objects
50. this situation within the Ignore error status dialog you can select components that may be in an error state or switched off and you do not wish to receive information about it Press the OK button to confirm 9 16 Advisor Known Networks The AVG Advisor includes a feature that monitors networks you connect to and if a new network is found with an already used network name which can lead to confusion it will notify you and recommend that you check the network s safety If you decide that the new network is safe to connect to you can also save it to this list Via the link provided in the AVG Advisor tray notification that slides over the system tray once an unknown network is detected For details please see chapter on AVG Advisor AVG Advisor will then remember the Sy AVG unique attributes of the network specifically the MAC address and will not display the notification next time Each network that you connect to will be automatically considered the known network and added to the list You can delete individual entries by pressing the Remove button the respective network will then be considered unknown and potentially unsafe again In this dialog window you can check which networks are considered to be known EF AVG Internet Security Advanced Settings Appearance Sareea AVG Advisor Known Networks List Temporarily disable AVG protection Computer Protection E mail protection Web Browsing protection Identity Prot
51. to the Virus Vault Quick test Generate a scan result file Report macros Report password protected files Report archive bombs repeatedly compressed archives Ignore locked files Report to file file name Append to the report file Report uninfected files as OK Do not allow CTRL BREAK to abort Enable MBR BOOT check Scan active processes Report Potentially unwanted programs Report enhanced set of Potentially unwanted programs Scan registry Scan cookies Display help on this topic Display help on this topic Set scan priority Low Auto High see Advanced settings Scans Shutdown computer upon scan completion Force computer shutdown upon scan completion Scan Alternate Data Streams NTFS only HE AVG HIDDEN Report files with hidden extensions INFECTABLEONLY Scan files with infectable extensions only THOROUGHSCAN Enable thorough scanning CLOUDCHECK Check for false positives ARCBOMBSW Report re compressed archive files 11 4 Scan Scheduling With AVG Internet Security 2013 you can run scan on demand for instance when you suspect an infection has penetrated your computer or based on a scheduled plan It is highly recommended that you run the scans based on a schedule this way you can make sure your computer is protected from any possibility of getting infected and you will not have to worry about if and when to launch the scan You should launch the Whole Computer scan regularly at least once a w
52. viruses are a serious threat deleting or deliberately changing files on their way while some viruses can do something seemingly harmless like playing a piece of music However all viruses are dangerous due to the basic ability of multiplying even a simple virus can take up all the computer memory in an instant and cause a breakdown e Worm is a subcategory of virus which unlike a normal virus does not need a carrier object to attach to it sends itself to other computers self contained usually via email and as a result often overloads email servers and network systems e Spyware is usually defined as a malware category malware any malicious software including viruses encompassing programs typically Trojan horses aimed at stealing personal information passwords credit card numbers or infiltrating a computer and allowing the attacker to control it remotely of course all without the computer owner s knowledge or consent Potentially unwanted programs are a type of spyware that can but not necessarily be dangerous to your computer A specific example of a PUP is adware software designed to distribute advertisements usually by displaying ad pop ups annoying but not really harmful Tracking cookies can also be considered a kind of spyware as these small files stored in the web browser and sent automatically to the parent website when you visit it again can contain data such as your browsing history and other similar
53. with AVG Internet Security 2013 11 3 Command Line Scanning Within AVG Internet Security 2013 there is the option of running the scan from the command line You can use this option for instance on servers or when creating a batch script to be launched automatically after the computer boot From the command line you can launch the scan with most parameters as offered in the AVG graphical user interface To launch the AVG scan from the command line run the following command within the folder where AVG is installed SF AVG e avgscanx for 32 bits OS e avgscana for 64 bits OS Syntax of the command The syntax of the command follows e avgscanx parameter e g avgscanx comp for scanning the whole computer e avgscanx parameter parameter with multiple parameters these should be lined up in a row and separated by a space and a slash character e if a parameter requires specific value to be provided e g the scan parameter that requires information on the selected areas of your computer that are to be scanned and you have to provide an exact path to the selected section the values are separated by semicolons for instance avgscanx scan C D Scanning parameters To display a complete overview of available parameters type the respective command together with the parameter or HELP e g avgscanx The only obligatory parameter is SCAN to specify what areas of the computer should be scanned For a more detailed
54. you have a valid reason to change them EF AVG Internet Security Scan specific files or folders Settings Heal remove virus infections without asking me Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs O Scan for Tracking Cookies Scan inside archives Use Heuristics Adjust how quickly Scan completes O Scan system environment will impact system resource CJ User sensitive C Enable thorough scanning oO Additional scan settings oO Set additional scan reports o In the list of scanning parameters you can switch specific parameters on off as needed HE AVG Heal remove virus infection without asking me on by default If a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault Report Potentially Unwanted Programs and Spyware threats on by default Check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default Mark to detect extended packages of spyware programs that are perfectly ok and ha
55. 3 Temporarily disable AVG protection the option allows you to switch off the entire protection secured by your AVG Internet Security 2013 at once Please remember that you should not use this option unless it is absolutely necessary In most cases it is not necessary to disable AVG Internet Security 2013 before installing new software or drivers not even if the installer or software wizard suggests that running programs and applications be shut down first to make sure there are no unwanted interruptions during the installation process If you do have to temporarily disable AVG Internet Security 2013 you should re enable it as soon as you re done If you are connected to the Internet or a network during the time your antivirus software is disabled your computer is vulnerable to attacks e Scan click to open the context menu for predefined scans Whole Computer scan and Scan Specific Files or Folders and select the required scan it will be launched immediately e Running scans this item is displayed only if a scan is currently running on your computer For this scan you can then set its priority alternatively stop or pause the running scan The following actions are also accessible Set priority for all scans Pause all scans or Stop all scans e Run PC Analyzer click to launch the PC Analyzer component e My Account Opens the MyAccount homepage where you can manage your subscription products purchase additional protection down
56. 8 AVG Do Not Track AVG Do Not Track helps you identify websites that are collecting data about your online activities The AVG Do Not Track that is a part a AVG Security Toolbar shows the websites or advertisers collecting data about your activity and gives you the choice to allow or disallow it e AVG Do Not Track provides you with additional information about privacy policy of each respective service as well as a direct link to Opt out from the servce if that is available e In addition AVG Do Not Track supports the W3C DNT protocol to automatically notify sites that you don t want to be tracked This notification is enabled by default but can be changed at any time e AVG Do Not Track is provided under these terms and conditions e AVG Do Not Track is enabled by default but can be easily disabled at any time Instructions can be found in the FAQ article Disabling the AVG Do Not Track feature e For more information on AVG Do Not Track please visit our website Currently the AVG Do Not Track functionality is supported in Mozilla Firefox Chrome and Internet Explorer browsers 8 1 AVG Do Not Track interface While online AVG Do Not Track warns you as soon as any kind of data collection activity is detected In such a case the AVG Do Not Track icon located at the AVG Security Toolbar changes its look a small number appears by the icon providing information on a number of detected data collection services Si Click the icon to
57. ALF OF YOURSELF AND THE PARTY ON WHOSE COMPUTER THE SOFTWARE IS INSTALLED CONFIRM THAT YOU ARE 13 YEARS OF AGE OR OLDER AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS INCLUDING THE TERMS AND CONDITIONS REFERENCED IN SECTION 4 AND ACKNOWLEDGE THAT AVG TECHNOLOGIES MAY COLLECT AND USE CERTAIN PERSONALLY IDENTIFIABLE INFORMATION RELATED TO YOUR USE OF THE SOFTWARE OR THE SERVICES AS EXPLAINED IN DETAIL IN SECTION 9 BELOW AND IN OUR PRIVACY POLICY IN SECTION 9 d YOU CAN ALSO FIND THE FAIR PROCESSING NOTICE You are not required to accept these terms but unless and until you do the Software will not install and you will not be authorized to use the Software or the Services If you do not wish to agree to these terms please click DECLINE or CANCEL and if applicable obtain a refund of the purchase price as follows e If you purchased a download follow the instructions at www avg corm ww en support existing and contact 5 1 4 Options The maintenance of AVG Internet Security 2013 is accessible via the Optionsitem Click the arrow to open the roll down menu e Scan computer launches a scan of the whole computer e Scan selected folder Switches to the AVG scanning interface and allows you to define within the tree structure of your computer which files and folders should be scanned i i i d d d d o d i i i i i i i HE AVG Scan file All
58. AVG protectii amp Computer Protection E mail protection amp E mail protection Certification Mail Filtering mH Servers POP3 SMTP AutoSMTP IMAP Anti Spam Web Browsing protection Identity Protection Scans Schedules Update Exceptions Advanced Settings E mail Scanner Settings These settings allow creation of a new E mail Scanner server or modification of an existing one Correctly setting the server is critical for E mail Scanner proper functionality and virus checking Please read the respective chapter of the documentation carefully Add new server In this dialog you can set up a new Email Scanner server using the SMTP protocol for outgoing mail EF AVG Internet Security Advanced Settings Appearance SMTP Server Name Sounds Temporarily disable AVG protectii AutoSMTP Computer Protection E mail protection Type of login M E mail protection amp Automatic Certification O Fixed host Servers POP3 Additional settings SMTP Local port used in e mail client AutoSMTP IMAP Anti Spam E mail client SMTP server activation Web Browsing protection Identity Protection mH Scans Schedules mH Update Exceptions Connection Regular M Activate this server and use it for sending receiving e mails e SMTP Server Name in this field you can specify the name of newly added servers to add a SMTP server click the right mouse button over the SMTP item of the left navigation menu For automatically
59. Computer or Identity protection component gets turned off and your computer is therefore more vulnerable In such cases Firewall will only automatically allow known and absolutely safe applications For all others it will ask you for decision This is to compensate for the deactivated protection components and to keep your computer safe d d 4 d i i 4 Sy AVG 10 2 Applications The Application dialog lists all applications that have tried to communicate over the network so far and icons for the assigned action N AVG Internet Security General The list displays applications installed on this computer that might need to communicate Applications over the network Each application can be assigned a specific rule for communication over File and printer sharing networks allow block ask for permission You can apply advanced rules Application name Priority Application Rules A Win32 command Line eMail tool C WINDOWS SYSTEM32 BLAT EXE AVG Command line Scanning Utility f C PROGRAM FILES AVG AVG2013 AVGSCA AVG Configuration Management Application NG C PROGRAM FILES AVG AVG2013 AVGCFG AVG Configuration Repair Tool C PROGRAM FILES AVG AVG2013 FIXCFG AVG Crash Dumper C PROGRAM FILES AVG AVG2013 AVGDUM AVG Crash Dumper NTDLL Add rnm The applications in the List of applications are those detected on your computer and assi
60. G Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protecti Turn on Anti Spam protection Computer Protection E mail protection pst Co amp Anti Spam Settings Performance Whitelist Move message to the junk folder Microsoft Outlook plugin only Blacklist Expert Settings Web Browsing protection a p x Modify subject for messages marked as SPAM Identity Protection Scans SPAM Schedules Ask before reporting wrong detection Update Exceptions Virus Vault AVG Self protection Anti Spam settings Mark message as SPAM if the score is greater or equal to More Aggressive Less Aggressive O add recipients of sent e mails to whitelist ox d i d d d i i i i i 4 i i i i i i HE AVG Inthe Anti Spam settings dialog you can check uncheck the Turn on Anti Spam protection checkbox to allow prohibit the anti spam scanning of email communication This option is on by default and as always it is recommended that you keep this configuration unless you have a real reason to change it Next you can also select more or less aggressive scoring measures The Anti Spam filter assigns each message a score i e how similar the message content is to SPAM based on several dynamic scanning techniques You can adjust the Mark message as spam if score is greater than setting by either typing the value or by moving the slider l
61. General information dialog provides an overview of all available Firewall modes The current selection of the Firewall mode can be changed by simply selecting another mode from the menu However the software vendor has set up all AVG Internet Security 2013 components to give optimum performance Unless you have a real reason to do so do not change the default configuration Any changes to settings should only be performed by an experienced user N AVG Internet Security General information Applications File and printer sharing Firewall automatically allows or blocks applications depending on their behavior and their membership in the internal database of trusted applications Firewall will ask you to allow or block every application from your computer Block access to Internet Firewall blocks every attempt to connect to or from the Internet amp Turn firewall protection off not recommended Firewall does not protect your computer at all Allow all applications traffic amp Em ox Gan Firewall allows you to define specific security rules based on whether your computer is located in a domain is a standalone computer or even a notebook Each of these options requires a different level of protection and the levels are covered by the respective modes In short a Firewall mode is a specific configuration of the Firewall component and you can use a number of such predefined configurations e Automatic In this mode
62. If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault Report Potentially Unwanted Programs and Spyware threats on by default check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for Tracking Cookies off by default this parameter stipulates that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameter stipulates that scanning should check all files stored inside archives e g ZIP RAR Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer envir
63. Report locked files OD Report files containing macro D Report hidden extensions 9 8 2 Specific files or folders scan The editing interface for Scan specific files or folders is identical to the Whole Computer scan editing dialog All configuration options are the same however the default settings are more strict for the Scan of the whole computer 4 d d i i i i i i d i EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protection Heal remove virus infections without asking me Scan settings Computer Protection Report Potentially Unwanted Programs and Spyware threats E mail protection Web Browsing protection Identity Protection Scans Scan inside archives C Report enhanced set of Potentially Unwanted Programs O scan for Tracking Cookies Whole computer scan Use Heuristics Specific files or folders scan O Scan system environment Shell extension scan Removable device scan Schedules O All file types Update Virus Vault AVG Self protection Privacy Preferences Scan infectable files only Ignore error status CO Scan media files Advisor Known Networks O Enable thorough scanning Selected file types Define included extensions T All parameters set up in this configuration dialog apply only to the areas selected for scanning with Scan of specific files or folders Note For a
64. SE AVG AVG Internet Security 2013 User Manual Document revision 2013 10 30 11 2012 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecekQics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward SF AVG Contents 1 Introduction vnavnnvnunnunnnnnunnnnnnnnnnnnnnnnunnnnnnnnnnnnnnvnnnnnnnunnuununnunnnnnnnnnnnnnnnnnnnnnnnnnnnnne 5 2 AVG Installation Requirements PPTTTTTTTT TTT Terirtt iti tite eee ELL LEE 6 2 1 Operation Systems Supported eee EEE ERE E ERASE EEE REESE EEE EES 6 2 2 Minimum amp Recommended HW Requirements eee eee eee ee eee 6 3 AVG Installation Proce SSiiiiissscsccssecciensscsenectetcenes AE aaa aaia 7 3 1 Welcome Language Selectioni rurnnnennnunnnnnvunnnnernnunnnnnvunnnnevnnunnnnnrunnnnernnunnnnnrer 7 3 2 Welcome License Agreement ee eee eee eee eee eee ee eee 8 3 3 Activate your ets a Eee ee ee eee rere 9 3 4 Select type of INStCAACION ss ttre ttt te ee eee eee eee eee enna eee eee e anette eee nea 10 3 5 Custom options vanannansnuvverernnnenanvanennnnern
65. Scanner Surf Shield service and guards your maximum security while browsing the Internet Within AVG Internet Security 2013 the installation of AVG Security Toolbar is optional during the installation process you were invited to decide whether the component should be installed AVG Security Toolbar is available directly in your Internet browser At the moment the supported Internet browsers are Internet Explorer version 6 0 and higher and or Mozilla Firefox version 3 0 and higher No other browsers are supported in case you are using some alternative Internet browser e g Avant Browser you may encounter unexpected behavior MENG gt Scorch Q Search Safe Qj Do Not Track i lt gt Weather lid Facebook Speedtest E 2 Q AVG Security Toolbar consists of the following items e AVG logo with the drop down menu o Use AVG Secure Search allows you to search directly from the AVG Security Toolbar using the AVG Secure Search engine o Current Threat Level opens the virus lab web page with a graphical display of the current threat level on the web o AVG Threat Labs opens the specific AVG Threat Lab website at http Aww avathreatlabs com where you can find information on various websites security and the current threat level online o Toolbar Help opens the online help covering all AVG Security Toolbar functionality o Submit Product feedback opens a web page with a form that you can fill in and tell us how you feel
66. Temporarily disable AVG protection Computer Protection E mail protection Web Browsing protection Hi Online Shield Use heuristic analysis C check archives Report Potentially Unwanted Programs and Spyware threats O Report enhanced set of Potentially Unwanted Programs Expert Settings O Enable thorough scanning Identity Protection Maximum part size of a file to be scanned Scans x 200 Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks on In the Web Protection dialog you can edit the component s configuration regarding the scan of the website content The editing interface allows you to configure the following elementary options e Enable Web protection this option confirms that the Online Shield should perform a scan o the www page content Provided this option is on by default you can also switch these items in off o Check archives off by default scan the content of archives possibly included in the www page to be displayed o Report Potentially Unwanted Programs and Spyware threats on by default check to activate the scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security O Report enhance
67. The incorrectly configured component will be displayed with a warning orange strip in the main user interface The yellow icon also appears if for some reason you have decided to ignore a component s error status The Ignore error status option is accessible in the Advanced settings Ignore error status branch There you have the option to state you are aware of the component s error state but for some reason you wish to keep your AVG Internet Security 2013 so and you do not want to be warned about it You may need to use this option in a specific situation but it is strictly recommended that you switch the Ignore error status option off as soon as possible Alternatively the yellow icon will also be displayed if your AVG Internet Security 2013 requires a computer restart Restart needed Please pay attention to this warning and restart your PC the orange icon indicates that AVG Internet Security 2013 is in a critical status One or more components do not work properly and AVG Internet Security 2013 cannot protect your computer Please pay immediate attention to fixing the reported problem If you are not able to fix the error yourself contact the AVG technical support team In case AVG Internet Security 2013 is not set to the optimum performance a new button named Click to fix alternatively Click to fix it all if the problem involves more than one component appears next to the security status information Press the button to launch an auto
68. Update Quick LINKS tet teeter eee eee eR OER ERE 23 5 6 System Tray ICON ttre rere eee eee eee eee 24 5 7 AVG Gadget sort navn anna van ee eee ee ee eee ee eee ee eee ee eee ee eee ee nee seeeeeeeeeeeeeeeeeseeseseeserenneranegs 25 5 8 AVG Adv ISOritstiertstetinidwttinpastininisanteinet eee adie and ibinida a oiia a ii aaia 26 5 9 AVG Accelerator xraruannnnvanrunnnnrnannnnvarnunnunrnannnnvnrrunnunnnnnnnnnnnnunnunnnnrunnnannunnunnr 27 6 AVG Components xs xnrnnnnnnunnnnnnnnnnnnnnennennvnnnnnvnnennnnnvnnnvnnnnnnnnennennnnnnnnnnnvnnnnnnnnnnnnnnr 28 6 1 Computer eee eee eee eee eee eee ee eee eee eee eee eee ee eee eee ee eee eee ee eee eee eee ere er ee er ee 28 6 2 Web Browsing eee eee eee eee eee ee ee ee eee ere eee eee eee eee eee eee eee eee er 29 6 3 Identity xrxrrrnenenenannnararnnnrnanenaneravavarnenenenevevevannsnrnenenanananavernnnrnnnevavanennrernsnnr 31 GA Emalle E smeden bakes uekte T 32 HE AVG 6 6 PC Analyzer x000r0nenanararnrnrnnnenanaravanarnnnanenenanerannnnrnenenanananevarnnnrnnnevananennsernsnnn 37 7 AVG Security Toolbar x xarnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnrnnnnnnnnnvnnnnnnnnnennennnnenennvnnvnvnnnnvnr 39 8 AVG Do Not Track xxuunnnnnnnnuunuunnnnnnnnnnnvnvnnnnnnnnvnvnvnnnnnnunvununnnnnnnnnuununnnnnnnuunnnvnnnnnunnun 41 8 1 AVG Do Not Track interface ravrrarnannnnvuarnnennrrannnnvvarnnevnrrannnnrnarnnnvnnnannnnnnnrnr 41 8 2 Information on track
69. able AVG protectii These settings allow creation of a new E mail Scanner server or modification of an mH Computer Protection existing one E mail protection amp E mail protection Certification Mail Filtering mH Servers POP3 AutoPOP3 SMTP IMAP Anti Spam Web Browsing protection Identity Protection Scans Schedules Update Exceptions Correctly setting the server is critical for E mail Scanner proper functionality and virus checking Please read the respective chapter of the documentation carefully EF AVG Internet Security Advanced Settings Appearance POP3 Server Name Sounds Temporarily disable AVG protectii AutoPOP3 Computer Protection E mail protection Type of login amp E mail protection OF mera Certification U Fixed host MH Servers POP3 AutoPOP3 SMTP IMAP Anti Spam E mail client POP3 server activation Web Browsing protection Identity Protection Scans Schedules Update Exceptions Additional settings Local port used in e mail client Connection Regular Activate this server and use it for sending receiving e mails Fr e POP3 Server Name in this field you can specify the name of newly added servers to add a POP3 server click the right mouse button over the POP3 item of the left navigation menu For automatically created AutoPOP3 servers this field is deactivated i d d d d 4 d d d d i i i i i i
70. about the AVG Security Toolbar o Uninstall AVG Security Toolbar opens a web page providing a detailed description of how to deactivate the AVG Security Toolbar in each of the supported web browsers o About opens a new window with the information on the currently installed AVG Security Toolbar version e Search field search the Internet using the AVG Security Toolbar to be absolutely secure and comfortable since all displayed search results are hundred percent safe Fill in the keyword or a phrase into the search field and press the Search button or Enter Site Safety this button opens a new dialog providing information on the current threat level Currently safe of the page you are just visiting This brief overview can be expanded and displayed with full details of all security activities related to the page right within the browser window View complete report M avc Threatlabs Currently safe No active threats were reported recently by users anywhere on this domain updated Apr 10 2012 View complete report of google cz t Community rating am 82 votes 75 likes 7 dislikes like v y M Comments 2 comments An AVG Customer Jan 27 2012 ok Read more An AVG Customer Sept 20 2011 This is the legitimate site for Google in the Czech republic Read more Add comment ud gt Tweet e der ewe e ut eee LE mn asesegscnscccsse oisel ncTssissssies Sokndadadnnd
71. acking Cookies off by default this parameter specifies that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameter specifies that the scanning should check all files even if they are stored inside an archive e g ZIP RAR Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default scanning will also check the system areas of your computer Enable thorough scanning off by default in specific situations Suspicious of your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming e Scan for rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly det
72. allation dialog offers the choice of two installation options Express and Custom Install AVG 2013 Installer AVG Select type of installation Internet Security Express Install recommended Installs the software in its standard configuration induding the Gadget Installs the AVG Security Toolbar to protect your computer from dangerous websites Sets keeps and protects AVG Secure Search as your default search provider 5 Custom Install Choose which application features you want to install Recommended choice for advanced users Express installation For most users it is highly recommended that you keep the standard Express installation This way you install AVG Internet Security 2013 in fully automatic mode with settings predefined by the program vendor including the AVG Gadget the AVG Security Toolbar and having configured the AVG Secure Search as the default search provider This configuration provides maximum security combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the option of doing so directly in the AVG Internet Security 2013 application Press the Next button to proceed to the following dialog of the installation process Custom installation Custom Install should only be used by experienced users who have a valid reason to install AVG Internet Security 2013 with non standard settings e g to fit specific system requirements In thi
73. am does not refer to legitimate commercial email for which consumers have given their consent Anti Spam can modify the subject of the email that has been identified as spam by adding a special text string You can then easily filter your emails in your email client The Anti Spam component uses several analysis methods to process each email message offering maximum possible protection from unwanted email messages Anti Spam uses a regularly updated database for the detection of spam It is also possible to use RBL servers public databases of known spammer email addresses and to manually add email Sy AVG addresses to your Whitelist never mark as spam and Blacklist always mark as spam EF AVG Internet Security G E mail protection E mail Scanner Anti Spam OE CD em Disabled for outgoing messages Oo Settings Oo Settings In Statistics Details s e Details E mail protection scans incoming and outgoing emails including filtering of spam To switch between both sections of the dialog you can simply click anywhere in the respective service panel The panel then gets highlighted in a lighter shade of blue In both sections of the dialog you can find the following controls Their functionality is the same whether they belong to one security service or another Email Scanner or Anti Spam Enabled Disabled The button may remind you of a traffic light both in appearance and in functionality Single click to
74. am update schedule Runata specific time interval Anti Spam update schedule Every day v 1 Update Exceptions Virus Vault O Run on computer startup AVG Self protection En minutes aetay Privacy Preferences Ignore error status Advanced schedule options Advisor Known Networks gt Run on computer startup if task has been missed oox cma J amy The text field called Name deactivated for all default schedules shows the name assigned to this very schedule by the program vendor Here specify the time intervals for the newly scheduled program update launch The timing can either be defined by the repeated update launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the update launch should be associated with Action based on computer startup This section allows you to define under which conditions the program update should should not be launched if the computer is in low power mode or switched off completely Sy AVG Check the Run the update again as soon as the Internet connection is available option to make sure that if the Internet connection is interrupted and the update process fails it will be launched again immediately after the Internet connection is restored Once the scheduled update is launched at the time you have specified you will be informed of this fact via a pop up window opened over the AVG syste
75. ameters ANG Internet Security Additional Scan Settings Computer shutdown options C Shutdown computer upon scan completion File types for scanning O All file types Define excluded extensions Selected file types Scan infectable files only O Scan media files Define included extensions Scan files without extensions o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o File types for scanning you should also decide whether you want to scan gt All file types with the option of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box uncheck ed it will reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned gt Optionally you can decide
76. an reports HE AVG Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported El Controls in the dialog Save Saves all changes you have performed on this tab or on any other tab on this dialog and switches back to the Scheduled scans overview Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements Ka Use the green arrow in the upper left section of the dialog to get back to the Scheduled scans overview 11 4 3 Location ANG Internet Security Scheduled Scan i whole computer scan O scan specific files or folders E Computer c D F lteda firma 1 images2 VMWARE K common common L build disk_l Z leda users klara konicarova Location Network Special Locations On the Location tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders In case you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned expand items by clicking the plus node until you find the folder you wish to scan You can select multiple folders by checking the respective box
77. anges you have performed on this tab or on any other tab on this dialog and switches back to the Scheduled scans overview Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements Gi Use the green arrow in the upper left section of the dialog to get back to the Scheduled scans overview HE AVG 11 5 Scan Results ANG Internet Security Scan results overview Start time End time Tested objects Infections High Medium Low Info Rootkits Whole computers 20 7 2012 20 7 2012 560614 r The Scan results overview dialog provides a list of results of all so far performed scans The chart provides the following information on each scan result e Icon The first column displays an information icon describing the status of the scan o l No infections found scan completed o No infections found scan was interrupted before completion 2 Infections were found and not healed scan completed O Silnfections were found and not healed scan was interrupted before completion O o El Infections found and all were healed or removed scan completed o iInfections found and all were healed or removed scan was interrupted before completion Name The column provides the name of the respective scan Either it is one of the two predefined scans or your own scheduled scan Start time Gives the exa
78. at even with the AVG Premium Security editions the Identity Alert service is currently available in selected regions only US United Kingdom Canada and Ireland 6 4 Emails The Email protection component covers the following two security services Email Scanner and Anti Spam e Email Scanner One of the most common sources of viruses and trojans is via email Phishing and spam make email an even greater source of risks Free email accounts are more likely to receive such malicious emails as they rarely employ anti spam technology and home users rely quite heavily on such email Also home users surfing unknown sites and filling in online forms with personal data such as their email address increase exposure to attacks via email Companies usually use corporate email accounts and employ anti spam filters etc to reduce the risk The Email Protection component is responsible for scanning every email message sent or received whenever a virus is detected in an email it is removed to the Virus Vault immediately The component can also filter out certain types of email attachments and add a certification text to infection free messages Email Scanner is not intended for server platforms Anti Spam checks all incoming email messages and marks unwanted emails as spam Spam refers to unsolicited email mostly advertising a product or service that is mass mailed to a huge number of email addresses at the same time filling recipients mail boxes Sp
79. atus jeep EEE O All file types O ax CE oe On the Settings tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these settings we recommend that you keep the predefined configuration Heal remove virus infection without asking me on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault Report Potentially Unwanted Programs and Spyware threats on by default check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure HE AVG that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for Tr
80. back to the previous setup dialog e Next click to continue the installation and go one step further 3 6 Install progress The Install Progress dialog shows the progress of the installation process and does not require any intervention AVG 2013 Installer AVG Install Progress Internet Security Install features and updates Configuring product Installation can take a few minutes Feel free to do other things while you aiiis fal wait Please be aware that the installation does dose your browser tabs Minimize to taskbar so we do not recommend working online during the install Click the Minimize to taskbar button and we will notify you when completed After the installation process is finished you will be automatically redirected to the next dialog Control buttons There are two control buttons available in this dialog e Minimize The installation process may take several minutes Click the button to minimize the HE AVG dialog window into an icon visible on the system bar The dialog appears again once the installation is completed e Cancel This button should only be used if you want to stop the current installation process Please mind that in such a case your AVG Internet Security 2013 will not be installed 3 7 Installation was successful The Installation was successful dialog confirms that your AVG Internet Security 2013 has been fully installed and configured
81. bove box that are classified as Ad Networks Allow All click to unblock at once all previously blocked services listed in the above box and classified as Ad Networks Defaults click to discard all your customized settings and to return to the default configuration Disable by default the Do Not Track function is active click the button in the upper part of the dialog do deactivate it Sy AVG 9 AVG Advanced Settings The advanced configuration dialog of AVG Internet Security 2013 opens in a new window named Advanced AVG Settings The window is divided into two sections the left part offers a tree arranged navigation to the program configuration options Select the component for which you want to change the configuration or its specific part to open the editing dialog in the right hand section of the window 9 1 Appearance The first item of the navigation tree Appearance refers to the general settings of the AVG Internet Security 2013 user interface and provides a few elementary options of the application s behavior N AVG Internet Security Advanced Settings Appearance Sounds Language selection Temporarily disable AVG protection Application must be restarted to apply language changes Computer Protection Select user interface language E mail protection English Web Browsing protection Identity Protection Scans System tray notifications Schedules Display system tray notifications Update Exceptions V
82. can of the whole computer However the default settings differ for instance Whole Computer scan by default does not check the archives but it does scan the system environment vice versa with the Shell Extension Scan Note For a description of specific parameters please consult the AVG Advanced Settings Scans Whole Computer scan chapter Compared to the Whole Computer scan dialog the Shell extension scan dialog also includes the section named Other settings related to AVG User Interface where you can specify whether you want the scan progress and scan results to be accessible from the AVG user interface You can also specify that the scan result should only be displayed in case an infection is detected during scanning Sy AVG 9 8 4 Removable device scan The editing interface for Removable device scan is also very similar to the Whole Computer scan editing dialog EF AVG Internet Security Advanced Settings Appearance Sounds C Enable Removable device scan Temporarily disable AVG protection Scan settings Computer Protection E mail protection Web Browsing protection Identity Protection Scans Whole computer scan Specific files or folders scan Shell extension scan Removable device scan Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks OL venn The Removable device scan is launched automatically once you attach any rem
83. ck click to go one step back to the previous setup dialog Next click to continue the installation and go one step further 3 5 Custom options The Custom Options dialog allows you to set up detailed parameters for the installation AVG 2013 Installer AVG Custom Options Internet Security Component Selection J AVG Add Ons AVG Add Ons F E mail protection F Identity V Additional installed languages F Web Browsing V Firewall J PC Analyzer Eec wal H E The Component Selection section provides an overview of all AVG Internet Security 2013 components that HE AVG can be installed If the default settings do not suit you you can remove add specific components However you can only select from components that are included in your purchased AVG edition Highlight any item in the Component Selection list and a brief description of the respective component will be displayed on the right side of this section For detailed information on each component s functionality please consult the Components Overview chapter of this documentation To revert to the default configuration pre set by the software vendor use the Default button Control buttons As in most setup dialogs there are three control buttons available e Cancel click to exit the setup process immediately AVG Internet Security 2013 will not be installed Back click to go one step
84. computer a realtime protection against new and even unknown threats It monitors all including hidden processes and over 285 different behaviour patterns and can determine if something malicious is happening within your system For this reason it can reveal threats not even yet described in the virus database Whenever an unknown piece of code comes onto your computer it is immediately watched for malicious behaviour and tracked If the file is found to be malicious Identity Protection will remove the code into the Virus Vault and undo any changes that have been made to the system code injections registry changes ports opening etc You do not need to initiate a scan to be protected The technology is very proactive rarely needs updating and is always on guard EF AVG Internet Security O Identity protection Identity Protection Identity Alert 0 N Oo View and setup my Identity Alert account oOo Settings e Details ee Details Identity Protection offers proactive identity theft protection and privacy related security In the dialog you can find the following controls WE AVG Co Enabled Disabled The button may remind you of a traffic light both in appearance and in functionality Single click to switch between two positions The green color stands for Enabled which means that the Identity Protection security service is active and fully functional The red color represents the Disabled status i e the service is dea
85. created AutoSMTP servers this field is deactivated e Type of login defines the method for determining the mail server used for outgoing mail o Automatic login will be carried out automatically according to your email client settings o Fixed host in this case the program will always use the server specified here Please specify the address or name of your mail server You may use a domain name for example smtp acme com as well as an IP address for example 123 45 67 89 for a name If the mail server uses a non standard port you can type this port behind the server name using a colon as the delimiter for example smtp acme com 8200 The standard port for SMTP communication is 25 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for SMTP communication o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is available only when the destination mail server supports it e Email client SMTP server activation check uncheck this box to activate deactivate the SMTP server specified above EF AVG Internet Security Advanced Settings Appearance Sou
86. ct date and time the scan was launched End time Gives the exact date and time the scan finished was paused or interrupted Tested objects Provides the total number of all objects that were scanned Infections Gives the number of removed total infections found High Medium Low The subsequent three columns give the number of high medium and low severity infections found respectively Rootkits Provides the total number of rootkits found during the scanning SF AVG Dialog controls View details Click the button to see detailed information about a selected scan highlighted in the chart above Delete results Click the button to remove a selected scan result information from the chart Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview 11 6 Scan results details To open an overview of detailed information on a selected scan result click the View details button accessible in the Scan results overview dialog You will get redirected to the same dialog interface describing in details the information on a respective scan result The information is divided on three tabs e Summary The tab gives basic information about the scan If it was completed successfully if any threats were found and what happened to them e Details The tab displays all information about the scan including details about any detected threats Export over
87. ct field the desired text can be typed in the activated text field Ask before reporting wrong detection provided that during the installation process you agreed to participate in the Privacy Preferences project If so you allowed reporting of detected threats to AVG The report is made automatically However you may tick this checkbox to confirm you want to be asked before any detected spam gets reported to AVG to make sure the message should really be classified as spam x p D x p l r i i dl bn dl dt di bi dd di di di dl i bd dl dd i Mi di Add i MAA i i Bd Sy AVG The Engine performance settings dialog linked to via the Performance item of the left navigation offers the Anti Spam component performance settings EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protect GE __ Computer Protection E mail protection Low end desktop High end desktop mH E mail protection Anti Spam Settings Performance Whitelist Blacklist Expert Settings Web Browsing protection Identity Protection Enable on line checking Scans Schedules Update Exceptions Virus Vault AVG Self protection Engine performance settings The Anti Spam engine will be set based on this configuration profile local resources available and historical traffic patterns If enabled the Anti Spam engine will communicate with the Mailshell SpamLabs se
88. cted components will be ignored Computer Protection E mail protection Web Browsing protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Component E Anti Rootkit E Anti Virus E Computer E E mails E Firewall Mi identity Mi Identity Protection PC Analyzer E Web Browsing Advisor Known Networks ai ox Gap By default no component is selected in this list It means that if any component is given an error status you will be informed about it immediately via e system tray icon while all parts of AVG are working properly the icon is displayed in four colors however if an error occurs the icon appears with a yellow exclamation mark e text description of the existing problem in the Security Status Info section of the AVG main window There might be a situation that for some reason you need to switch a component off temporarily This is not recommended you should try to keep all components permanently on and in default configuration but it may happen In this case the system tray icon automatically reports the component s error status However in this very case we cannot talk about an actual error since you have deliberately induced it yourself and you are aware of the potential risk At the same time once being displayed in grey color the icon cannot actually report any possible further error that might appear For
89. ctivated If you do not have a good reason to deactivate the service we strictly recommend that you keep the default settings for all security configuration The default settings guarantees the optimum performance of the application and your maximum security If for some reason you wish to deactivate the service you will be warned about the possible risk immediately by the red Warning sign and the information that you are not fully protected at the moment Please mind that you should activate the service again as soon as possible O Settings Click the button to get redirected to advanced settings interface Precisely the respective dialog opens and you will be able to configure the selected service i e Identity Protection In the advanced settings interface you can edit all configuration of each security service within AVG Internet Security 2013 but any configuration can be recommended to experienced users only eee Details Click the button and a brief description of the highlighted service appears in the bottom part of th dialog Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview Unfortunately in AVG Internet Security 2013 the Identity Alert service is not included If you like to use this type of protection follow the Upgrade to Activate button to get redirected to the dedicated webpage where you can purchase the Identity Alert license Please mind th
90. d Disabled The button may remind you of a traffic light both in appearance and in functionality Single click to switch between two positions The green color stands for Enabled which means that the LinkScanner Surf Shield Online Shield security service is active and fully functional The red color represents the Disabled status i e the service is deactivated If you do not have a good reason to deactivate the service we strictly recommend that you keep the default settings for all security configuration The default settings guarantees the optimum performance of the application and your maximum security If for some reason you wish to deactivate the service you will be warned about the possible risk immediately by the red Warning sign and the information that you are not fully protected at the moment Please mind that you should activate the service again as soon as possible O Settings Click the button to get redirected to advanced settings interface Precisely the respective dialog opens and you will be able to configure the selected service i e LinkScanner Surf Shield or Online Shield In the advanced settings interface you can edit all configuration of each security service within AVG Internet Security 2013 but any configuration can be recommended to experienced users only in Statistics Click the button to get redirected to the dedicated page on the AVG website http www avg com On this page you can find a detailed s
91. d set of Potentially Unwanted Programs off by default mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default O Use heuristic analysis on by default scan the content of the page to be displayed using the heuristic analysis method dynamic emulation of the scanned object s instructions in a virtual computer environment O Enable thorough scanning off by default in specific situations suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be Sy AVG absolutely sure Remember though that this method is rather time consuming O Maximum part size of a file to be scanned if included files are present in the displayed page you can also scan their content even before these are downloaded to your computer However scanning of large files takes quite some time and the web page download might be slowed significantly You can use the slide bar to specify the maximum size of a file that is still to be scanned with Online Shield Even if the downloaded file is bigger than specified and therefore will n
92. down and overall performance of your computer decrease as every single file in use will be scanned for viruses and spyware first e Enable adding new files into cache on by default uncheck the box to stop adding more files into the cache memory Any already cached files will be kept and used until caching is turned off completely or until the next update of the virus database Unless you have a good reason to switch the cache server off we strongly recommend that you keep the default settings and leave both the options on Otherwise you may experience a significant decrease in your system speed and performance 9 5 Email Scanner In this section you can edit the detailed configuration of Email Scanner and Anti Spam Sy AVG 9 5 1 Email Scanner The Email Scanner dialog is divided into three sections EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protecti Check incoming e mail Computer Protection 1 Check outgoing e mail E mail protection E mail protection E mail scanning O Modify subject of virus infected messages Certification Evre o SEE Scanning properties mH Servers z POP3 Use Heuristics SMTP Report Potentially Unwanted Programs and Spyware threats IMAP E Report enhanced set of Potentially Unwanted Programs Anti Spam Scan inside archives so Web Browsing protection C Enable thorough scanning Identity Protection E mail attachments reporting O Report password p
93. e of the three above described sections might not appear in the AVG Do Not Track dialog Dialog controls The dialog also contains two hyperlinks e What is tracking click this link in the upper section of the dialog to get redirected to the dedicated webpage providing detailed explanation on the tracking principles and description of specific tracking types e Do Not Track settings click this link in the bottom section of the dialog to get redirected to the dedicated webpage where you can set the specific configuration of various AVG Do Not Track parameters see the AVG Do Not Track settings chapter for detailed information 8 2 Information on tracking processes The list of detected data collection services provides just the name of the specific service To make a conversant decision about whether the respective service should be blocked or allowed you may need to know more Move your mouse over the respective list item An information bubble appears providing detailed data on the service You will learn whether the service collects personal data or other data available whether the data are being shared with other third party subjects and whether the collected data are being filed for possible further use Do Not Track B Trackers on this page What is tracking 1 Web Analytics 0 blocked Google Analytics O i S Personal data collection n a Non Personal data collection yes Data sharing yes Data ret
94. eally experience problems during installation try to deactivate the resident protection Enable Resident Shield first If you do have to temporarily disable AVG Internet Security 2013 you should re enable it as soon as you re done If you are connected to the Internet or a network when your antivirus software is disabled your computer is vulnerable to attacks Tick the Temporarily disable AVG protection checkbox and confirm your choice by pressing the Apply button In the newly open Temporarily disable AVG protection dialog specify for how long you wish to disable your AVG Internet Security 2013 By default the protection will be turned off for 10 minutes which should be sufficient for any common task such as installing new software etc You can decide for a longer time period however this option is not recommended if not absolutely necessary Afterwards all deactivated components will be automatically activated again At most you can disable the AVG protection till the next computer restart A separate option of switching off the Firewall component is present in the Temporarily disable AVG protection dialog Tick the Disable Firewall protection to do so EF AVG Internet Security O Temporarily disable AYG protection Warning You are temporarily disabling AVG protection Your computer will be vulnerable to threats while AVG is disabled Please select below the effective time period for the disabled status At the end of the period your co
95. ected as rootkits You should also decide whether you want to scan e All file types with the option of defining exceptions from scanning by providing a list of comma separated after being saved the commas change into semicolons file extensions that should not be scanned Selected file types you can specify that you want to scan only files that can get infected files that cannot get infected wil not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times Adjust how quickly scan completes Within this section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to the user sensitive level of automatic resource usage If you want the scan to run faster it will take less time but the system resources used will increase significantly during the scan and will slow down your other activities on the PC th
96. ection Scans Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Network MAC Address om ET Note The known networks feature within AVG Advisor is not supported at Windows XP 64 bit d l d d i i i i i i i i i d SF AVG 10 Firewall Settings The Firewall configuration opens in a new window where in several dialogs you can set up advanced parameters for the component Firewall configuration opens in a new window where you can edit the advanced parameters of the component in several configuration dialogs The configuration can be displayed alternatively in either basic or expert mode When you first enter the configuration window it opens in the basci version providing editing of the following parameters e General e Applications e File and Printer Sharing At the bottom of the dialog you will fins the Expert mode button Press the button to display further items in the dialog navigation for very advanced Firewall configuration e Advanced settings e Defined networks e System services e Logs However the software vendor has set up all AVG Internet Security 2013 components to give optimum performance Unless you have a real reason to do so do not change the default configuration Any changes to settings should only be performed by an experienced user 10 1 General The
97. ecurity HE AVG e Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for Tracking Cookies off by default this parameter specifies that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameter specifies that the scanning should check all files even if they are stored inside an archive e g ZIP RAR e Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning e Scan system environment on by default scanning will also check the system areas of your computer Enable thorough scanning off by default in specific situations Suspicious of your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get
98. ed Firewall mode Use the Change button located next to the provided information to switch to the Firewall settings interface if you want to change the current mode for another for description and recommendation on use of Firewall profiles please see the previous paragraph Files and printer sharing Informs whether the files and printers sharing in both directions is allowed at the moment Files and printer sharing in fact means sharing any files or folders that you mark as Shared in Windows common disk units printers scanners and all similar devices Sharing such items is only desirable within networks that can be considered safe for example at home at work or at school However if you are connected to a public network Such as an airport Wi Fi or an Internet caf you might not want to share anything Connected to Provides information on the name of the network that you are currently connected to With Window XP the network name responds to the appellation you chose for the specific network when you first connected to it With Windows Vista and higher the network name is taken automatically from the Network and Sharing Center The dialog contains the following controls Change The button allows you to change the status of a respective parameter For details of the change process please see the description of specific parameters in the above paragraph O Settings Click the button to get redirected to Firewall settings inte
99. ed to AVG website http www avg com where you can find the full wording of these statements Control buttons From the first setup dialog there are only two control buttons available Printable version Click the button to display the full wording of the AVG license agreement in a web interface and well arranged for printing Decline Click to refuse the license agreement The setup process will quit immediately AVG Internet Security 2013 will not be installed Back Click to return one step back to the previous setup dialog Accept Click to confirm you have read understood and accepted the license agreement The installation will continue and you will go on one step further to the following setup dialog HE AVG 3 3 Activate your license In the Activate Your License dialog you are invited to enter your license number into the provided text field AVG 2013 Installer Activate Your License Example IQNP6 9BCA8 PUQU2 ASHCK GP338L 930CB If you purchased your AVG 2013 software online your license number will have been sent by email To avoid typing errors we recommend copying and pasting the number from the email to this screen If you purchased the software in a retail store you will find the license number on the product registration card included in the package Please ensure you copy the number correctly Where to find the license number The sales number can be found on the CD
100. eek However if possible launch the scan of your entire computer daily as set up in the scan schedule default configuration If the computer is always on then you can schedule scans out of working hours If the computer is sometimes switched off then schedule scans to occur on computer start up when the task has been missed The scan schedule can be created edited in the Scheduled scans dialog that is accessible via the Manage scheduled scan button within the Scan options dialog In the new Scheduled Scan dialog you can see a complete overview of all currently scheduled scans ANG Internet Security Scheduled Scans Name Next scheduled run Scheduled scan Add scan schedule Before you define your own scans you will only be able to see one scheduled scan predefined by the software vendor listed in the chart The scan is turned off by default To turn it on right click on it and select the Enable task option from the context menu Once the scheduled scan is enabled you may edit its configuration via the Edit scan schedule button You can also click the Add scan schedule button to create a new scan schedule of your own The parameters of the scheduled scan can be edited or a new schedule set up on three tabs e Schedule Settings Sy AVG e Location On each tab you can simply switch the traffic light button Co to deactivate the scheduled test temporarily and switch it on again as the need arises
101. eft or right the range of values is limited to 50 90 Generally we recommended setting the threshold between 50 90 or if you are really unsure to 90 Here is a general review of the scoring threshold e Value 80 90 email messages likely to be spam will be filtered out Some non spam messages may be incorrectly filtered as well e Value 60 79 considered as a quite aggressive configuration Email messages that are possibly spam will be filtered out Non spam messages are likely to be caught as well e Value 50 59 very aggressive configuration Non spam email messages are as likely to be caught as real spam messages This threshold range is not recommended for normal use In the Anti Spam settings dialog you can further define how the detected spam email messages should be treated Move message to the junk folder Microsoft Outlook plugin only mark this checkbox to specify that each detected spam message should be automatically moved to the specific junk folder within your MS Outlook email client At the moment the feature is not supported in other mail clients Add recipients of sent emails to whitelist tick this checkbox to confirm that all recipients of sent emails can be trusted and all email messages coming from their email accounts can be delivered Modify subject for messages marked as SPAM tick this checkbox if you would like all messages detected as spam to be marked with a specific word or character in the email subje
102. email message and all such reports will be listed in the Email Protection detection dialog Report password protected archives archives ZIP RAR etc that are protected by password cannot be scanned for viruses check the box to report these as potentially dangerous Report password protected documents documents protected by password cannot be scanned for viruses check the box to report these as potentially dangerous Report files containing macro a macro is a predefined sequence of steps aimed to make certain tasks easier for a user MS Word macros are wdely known As such a macro can contain potentially dangerous instructions and you might like to check the box to ensure that files with macros will be reported as suspicious Report hidden extensions a hidden extension can make e g a Suspicious executable file something txt exe appear as harmless plain text file something txt check the box to report these as potentially dangerous Move reported attachments to Virus Vault specify whether you wish to be notified via email about password protected archives password protected documents files containing macros and or files with hidden extensions detected as an attachment to the scanned email message If sucha message is identified during scanning define whether the detected infectious object should be moved to the Virus Vault In the Certification dialog you can mark the specific checkboxes to decide whether you wan
103. enennt e Do Not Track the DNT service helps you identify websites that are collecting data about your online activities and gives you the choice to allow or disallow it Details gt gt e Delete the trash bin button offers a roll down the menu where you can select whether you want to delete information on your browsing downloads online forms or delete all of your search history at Once e Weather the button opens a new dialog providing information on the current weather in your location and the weather forecast for the next two days This information is updated regularly every 3 6 hours In the dialog you can change the desired location manually and to decide whether you want to see the temperature info in Celsius or Fahrenheit By the Brno Czech Republic ro Mua Updated 4 11 12 5 30 PM Local Time change location Channel Weather com Sunrise 06 10 AM 1 Co Sunset 07 41 PM kaadi A Tonight a Thursday a Friday a Hi N A Hi 13 C Hi 18 C Lo 7 C P Lo 4 C PE Lo 5 C e Facebook This buttons allows you connect to the Facebook social network directly from within the AVG Security Toolbar e Speedtest This button redirects you to an on line application that can help you verify the quality of your internet connection ping and your download and upload speed e Shortcut buttons for quick access to these applications Calculator Notepad Windows Explorer SF AVG
104. ent setting options from common applications and are only intended for experienced users We strongly recommend that you do not HE AVG modify the settings Control buttons The list can be edited using the following control buttons e Add opens an empty dialog for defining new application rules e Edit opens the same dialog with data provided for editing an existing application s rule set e Delete removes the selected application from the list 10 3 File and printer sharing Files and printer sharing in fact means sharing any files or folders that you mark as Shared in Windows common disk units printers scanners and all similar devices Sharing such items is only desirable within networks that can be considered safe for example at home at work or at school However if you are connected to a public network such as an airport Wi Fi or an Internet caf you might not want to share anything AVG Firewall can easily block or allow the sharing and enables you to save your choice for already visited networks AVG Internet Security General Firewall can automatically switch on and off file and printer sharing depending on a place you are connected to the Internet from Here you can change settings for the current place Applications or review settings for other places File and printer sharing File and printer sharing is enabled Youare currently connected to Network 7 network You can change these settings usin
105. ention n a Privacy Policy Opt Out In the lower section of the information bubble you can see the Privacy Policy hyperlink that redirects you to the website dedicated to privacy policy of the respective detected service HE AVG 8 3 Blocking tracking processes With the lists of all Ad Networks Social Buttons Web Analytics you have now the option to control which services should be blocked You can go two ways e Block All Click this button located in the bottom section of the dialog to to say you do not wish any data collection activity at all However please keep in mind that this action may break functionality in the respective webpage where the service is running you do not want to block all the detected services at once you can specify whether the service should be allowed or blocked individually You may allow running of some of the detected systems e g Web Analytics these systems use the collected data for their own website optimization and this way they help to improve the common Internet environment for all users However at the same time you may block the data collection activities of all processes classified as Ad Networks Just click the icon next to the respective service to block the data collection the process name will appear as crossed out or to allow the data collection again 8 4 AVG Do Not Track settings The Do Not Track Options dialog offers the following configuration options Do Not Track
106. enu item in the upper line navigation of the AVG Internet Security 2013 main window The dialog provides a list of all previously launched scans and information on their results e Name scan designation it can either be the name of one of the predefined scans or a name you have given to your own scheduled scan Every name includes an icon indicating the scan result E green icon informs there was no infection detected during the scan El blue icon announces there was an infection detected during the scan but the infected object was removed automatically HE AVG El red icon warns there was an infection detected during the scan and it could not be removed Each icon can either be solid or cut in half the solid icons stands for a scan that was completed and finished properly the cut in half icon means the scan was canceled or interrupted Note For detailed information on each scan please see the Scan Results dialog accessible via the View details button in the bottom part of this dialog Start time date and time when the scan was launched End time date and time when the scan ended Tested objects number of objects that were checked during scanning Infections number of virus infections detected removed e High Medium Low these columns give the number of removed total infections found of high medium and low severity respectively Info information relating to the scanning course and result typically on
107. erformance Whitelist Blacklist Expert Settings Web Browsing protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self protection Approved e mail senders list O Co ox In the editing interface you can compile a list of senders that you are sure will never send you unwanted messages spam You can also compile a list of full domain names e g avg com that you know do not generate spam messages Once you have such a list of senders and or domain names prepared you can enter them by either of the following methods by directly entering each email address or by importing the whole list of addresses at once The following control buttons are available e Edit press this button to open a dialog where you can manually enter a list of addresses you can also use copy and paste Insert one item sender domain name per line e Export if you decide to export the records for some purpose you can do so by pressing this button All records will be saved to a plain text file e Import if you already have a text file of email addresses domain names prepared you can simply import it by selecting this button The content of the file must contain only one item address domain name per line l i 4 d i i i i d i i i i d i i d Sy ava The Blacklist item opens a dialog with a global list of blocked sender email addresses and domain
108. es The selected folders will appear in the text field on the top of the dialog and the drop down menu will keep your selected scan history for later use Alternatively you can enter the full path to the desired folder manually if you enter multiple paths it is necessary to separate wth semi colons without extra spaces Within the tree structure you can also see a branch called Special locations Below is a list of locations that will be scanned once the respective checkbox is marked e Local hard drives all hard drives of your computer e Program files HE AVG o C Program Files o in 64 bit version C Program Files x86 e My Documents folder o for Win XP C Documents and Settings Default User My Documents o for Windows Vista 7 C Users user Documents Shared Documents o for Win XP C Documents and Settings All Users Documents o for Windows Vista 7 C Users Public Documents e Windows folder C Windows e Other o System drive the hard drive on which the operating system is installed usually C o System folder C Windows System32 o Temporary Files folder C Documents and Settings User Local Windows XP or C Users user AppData Local Temp Windows Vista 7 o Temporary Internet Files C Documents and Settings User Local Settings Temporary Internet Files Windows XP or C Users user AppData Local Microsoft Windows Temporary Internet Files Windows Vista 7 Controls in the dialog e Save Saves all ch
109. esses files registry keys and drivers from being changed or deactivated The main reason for this kind of protection is that some sophisticated threats try to disarm the antivirus protection and then freely cause damage to your computer We recommend keeping this feature turned on 9 14 Privacy Preferences The Privacy Preferences dialog invites you to participate in AVG product improvement and to help us increase the overall Internet security level Your reporting helps us collect up to date information on the latest threats from all participants worldwide and in return we can improve protection for everyone The reporting is made automatically and therefore does not cause you any inconvenience No personal data is included in the reports The reporting of detected threats is optional however we do ask you to keep this option switched on It helps us improve protection for both you and other AVG users 4 d d d d i i i i i i d i i i EF AVG Internet Security Advanced Settings Appearance Sounds Privacy Preferences Temporarily disable AVG protection With your permission this product can anonymously collect data in accordance with Computer Protection the AVG Privacy Policy in order to improve your security and personalize your E mail protection experience AVG will not store any personally identifiable information and will not 3 share any information with 3rd
110. fined by the repeated Anti Spam update launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the update launch should be associated with Action based on computer startup w ODO a R RT T A T AAR 4 d d d d d d i i i i i i i d i i Sy AVG This section allows you to define under which conditions the Anti Spam update should should not be launched if the computer is in low power mode or switched off completely Check the Run the update again as soon as the Internet connection is available option to make sure that if the Internet connection is interrupted and the Anti Spam update process fails it will be launched again immediately after the Internet connection is restored Once the scheduled scan is launched in the time you have specified you will be informed of this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog 9 10 Update The Update navigation item opens a new dialog where you can specify general parameters regarding the AVG update EF AVG Internet Security Advanced Settings Appearance Sounds When to update files Temporarily disable AVG protection Computer Protection E mail protection Web Browsing protectio
111. g Windows Network and Sharing Center E In the File and Printer Sharing dialog you can edit the configuration of file and printer sharing and currently connected networks With Window XP the network name responds to the appellation you chose for the specific network when you first connected to it With Windows Vista and higher the network name is taken automatically from the Network and Sharing Center HE AVG 10 4 Advanced settings Any editing within the Advanced settings dialog is intended for EXPERIENCED USERS ONLY AVG Internet Security General Applications File and printer sharing Advanced settings Defined networks C Attow any traffic from to virtual machines supported by firewall System services Logs Allow any traffic to virtual private networks VPN O Log unknown incoming traffic Log unknown outgoing traffic The Advanced settings dialog allows you to opt in out for the following Firewall parameters e Allow any traffic from to virtual machines supported by firewall support for network connection in virtual machines such as VMWare e Allow any traffic to virtual private networks VPN support for VPN connections used to connect to remote computers Log unknown incoming outgoing traffic all communication attempts in out by unknown applications will be recorded in the Firewall log HE AVG 10 5 Defined networks Any editing within the Defined networks dialog is intended f
112. gned respective actions The following action types can be used e allow communication for all networks e block communication e l advanced settings defined Please note that only applications already installed could be detected By default when the new application tries to connect over the network for the first time the Firewall will either create a rule for it automatically according to the trusted database or ask you whether you wish to allow or block the communication In the latter case you will be able to save your answer as a permanent rule which will be then listed in this dialog Of course you can also define rules for the new application immediately in this dialog press Add and fill in the application s details Apart from applications the list also contains two special items Priority Application Rules at the top of the list are preferential and are always applied prior to the rules for any individual application Other Applications Rules at the bottom of the list are used as a last instance when no specific application rules apply e g for an unknown and undefined application Select the action that should be triggered when such an application attempts to communicate over the network Block communication will be always blocked Allow communication will be allowed over any network Ask you will be invited to decide whether the communication should be allowed or blocked These items have differ
113. h your disk for the desired sound file you want to assign to it Please note that only wav sounds are supported at the moment e Play to listen to the selected sound highlight the event in the list and push the Play button e Delete use the Delete button to remove the sound assigned to a specific event 9 3 Temporarily disable AVG protection In the Temporarily disable AVG protection dialog you have the option of switching off the entire protection secured by your AVG Internet Security 2013 at once Please remember that you should not use this option unless it is absolutely necessary EF AVG Internet Security Advanced Settings Appearance DE 5 z Temporarily disable AVG protection Temporarily disable AVG protection This is not recommended and should only be used if you are experiencing problems installing software or resolving technical issues Computer Protection E mail protection Web Browsing protection Temporarily disable AVG protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks In most cases it is not necessary to disable AVG Internet Security 2013 before installing new software or drivers not even if the installer or software wizard suggests that running programs and applications be shut down first to make sure there are no unwanted interruptions during the installation process Should you r
114. hat can be most likely done without Typically these will be many kinds of temporary files and files in the Recycle Bin Fragmentation will calculate the percentage of your hard disk that is fragmented i e used for a long time so that most files are now scattered on different parts of the physical disk You can use some defragmentation tool to fix this Broken Shortcuts will notify you of shortcuts that no longer work lead to non existing locations etc To start the analysis of your system press the Analyze now button You will then be able to watch the analysis progress and its results directly in the chart The results overview provides the number of detected system problems Errors divided according to the respective categories tested The analysis results will also be displayed graphically on an axis in the Severity column Control buttons e Analyze now displayed before the analysis stars press this button to launch the immediate analysis of your computer e Fix now displayed once the analysis is finished press the button to get to the AVG website http www avg com at page providing detailed and up to date information related to PC Analyzer component SF AVG e Cancel press this button to stop the running analysis or to return to the default AVG main dialog components overview once the analysis is completed HE AVG 7 AVG Security Toolbar AVG Security Toolbar is a tool that closely cooperates with the Link
115. he newly scheduled definitions update launch The timing can either be defined by the repeated update launch after a certain period of time Run every or by defining an exact date and time Run at specific time This section allows you to define under which conditions the definition update should should not be launched if the computer is in low power mode or switched off completely Finally check the Run the update again as soon as the Internet connection is available option to make sure than if the Internet connection is interrupted and the update process fails it will be launched again Sy ava immediately after the Internet connection is restored Once the scheduled update is launched at the time you have specified you will be informed of this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog 9 9 3 Program Update Schedule If really necessary you can uncheck the Enable this task item to simply deactivate the scheduled program update temporarily and switch it on again later EF AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily disable AVG protection Computer Protection Schedule E mail protection Web Browsing protection Identity Protection R Scans Schedule running Name Schedules O Run every Scheduled scan 2 Hourts Definitions update schedule Progr
116. heck to turn off the Identity component We strongly recommend not doing this unless you have to When the Identity Protection is activated you can specify what to do when a threat is detected d d d d d d d d d i i i i i i i i d i d i i i Sy AVG Always prompt on by default when a threat is detected you will be asked whether it should be moved to quarantine to make sure no applications you want to run are removed e Automatically quarantine detected threats mark this checkbox to specify that you want to have all possibly detected threats moved to the safe space of the Virus Vault immediately Keeping the default settings when a threat is detected you will be asked whether it should be moved to quarantine to make sure no applications you want to run are removed e Automatically quarantine known threats keep this item marked if you wish all applications detected as possible malware to be automatically and immediately moved to the Virus Vault 9 8 Scans The advanced scan settings are divided into four categories referring to specific scan types as defined by the software vendor e Whole computer scan standard predefined scan of the entire computer e Shell extension scan specific scanning of a selected object directly from the Windows Explorer environment e Specific files or folders scan standard predefined scan of selected areas of y
117. help to increase web brow Specifically AVG Advisor monitors the following e The state of any currently opened web browser Web browsers may overload the memory especially if multiple tabs or windows have been opened for some time and consume too much of system resources i e slowing down your computer In such situation restarting the web browser usually helps Running Peer To Peer connections After using the P2P protocol for sharing files the connection can sometimes remain active using up certain amount of your bandwidth As a result you can see web browsing slowdown e Unknown network with a familiar name This usually only applies to users who connect to various networks typically with portable computers If a new unknown network has the same name as a well known frequently used network e g Home or MyWifi confusion can occur and you can accidentally connect to a completely unknown and potentially unsafe network AVG Advisor can prevent this by warning you that the known name actually represents a new network Of course if you decide that the unknown network is safe you can save it to an AVG Advisor list of known networks so that it is not reported again in the future In each of these situation AVG Advisor warns you of the possible problem that might occur and it provides the name and icon of the conflicting process or application Also AVG Advisor suggests what steps should be taken to avoid the possible problem
118. ield We recommend that you keep this feature switched on as files without extensions are suspicious 9 4 2 Anti Rootkit Inthe Anti Rootkit settings dialog you can edit the Anti Rootkit service configuration and specific parameters of anti rootkit scanning The anti rootkit scanning is a default process included in the Whole Computer Scan i 4 d d d d d d i i i i i d i i i i EF AVG Internet Security Advanced Settings Appearance b 3 Sounds Anti Rootkit settings Temporarily disable AVG protection Under normal circumstances you needn t run this scan manually as rootkits are also Computer Protection detected during a whole computer scan Anti Virus Anti Rootkit Cache Server E mail protection Scan drivers Web Browsing protection Identity Protection Scan applications Scans O Quick rootkit scan Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Full rootkit scan OL ven Scan applications and Scan drivers enable you to specify in detail what should be included in anti rootkit scanning These settings are intended for advanced users we recommend that you keep all options switched on You can also pick the rootkit scanning mode e Quick rootkit scan scans all running processes loaded drivers and the system folder typically c Windows e Full rootkit scan scans
119. in Windows Explorer TiC Cove eRe CCC ee CCC comic ec ek bal 116 11 3 Command Line Scanning tran et EL BES Ber E Mbavaijacentce A Tek ELD aleve adagadavarsodtutarasaca msaya auaye s 116 HE AVG 11 4 Scan Scheduling Tea E EOE a E SE AEE EG GE Se 119 11 5 Scan Results axnrnnrunnunnnnvnnnrnarunrvnnnnvnnnrnnrunevnnnnvnnnrnarnnnnnnnnvnnnrnnrunnnnnnnnnnnnner 126 11 6 Scan results details ravnnnnnnnnnnunnnnnnnnrnavnnnvnnnnvnnnenarnnnvnnnavnnnrnnrunnnnnnnnnnnnnnr 127 12 Virus Vault s xunnunnnunnunnnnvnnunnunnnuvnnunnnuvnnvnnnunnuunnnvnnuvnnuunnuununvnnvnnunnnnunnunnunnnnuunnnnnn 128 13 HiStory xunnnnnnunnunnununnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnenennennenevnvvnnvvnvnnvnnnnnnnnnnnnnnnnn 130 13 1 Scan results etree renee eee ee eee eR ERE EERE EERE EE 130 13 2 Resident Shield detection ss tsettetttete cence eee e teense eee eens eee eee eee REE e HSER ERE E EEE EEE EEE EEE 131 13 3 Email Protection GEteCtion ss et tt treet ett e ten te tree eee ence e eee eee nen eee eee eee naan nee eeeeeeeeae 134 13 4 Online Shield findings rxrvrrvve eee EEan 135 13 5 Event history log Reece ER TE er Tre oe Te ee frr ret Tr En 137 13 6 Firewall log stor rever nanavnnnannnnnnnrnenarnenernrnarnrnanernanavensavennannnnavernevnnnnnevnnnenenn 138 14 AVG Updates x xannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnner 140 14 1 Update launchi
120. ing PrOCESSES xxxraxranannannanannannnnnnnnn nere nen keen een ee nena teat eaten nent ens 42 8 3 Blocking tracking PrOCESSES ttt tee ence cece eee eee cece eee eeeeecee ene e eee eaeeeeeaneneneaeaeeeennneneas 43 8 4 AVG Do Not Track settings te cee radar et cee ee ce ee ee ce eer rice eae eee ieee ae ect 43 9 AVG Advanced Settings xsxarnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnen 45 9 1 Appearance pan nnnnnnnnnrnnurrnnnnnnnnnnnnnnnnnrnunnrrnunnrnnnnnnnnnnnnrrnnnrrnnnnrnnnnunnnrnnnrrnnnrrnnnnrnnnnnnnn 45 9 2 Sounds xxxennnnnnnnnnnnannennnnnnnnnnnnannennnnnannnnnnannennnnnannnnnnannennnnnannunnnannnnnnnnannnnnnnnnr 49 9 3 Temporarily disable AVG protection x xxrxr arr nanenanananarnrnrnrnanenavernnnrnrnenenenennsernnnnn 49 9 4 Computer Protection xxxnnnnnnnnnnennnnnnnnnannnnannnunannnnannnnannnannnnannnnnnnnnnnnennnnennnner 51 9 5 Email Scanner eset ttt teen teen eee eee eee eR EER REE 55 9 6 Web Browsing PrOtCE CtiION etree cette ence eee eee eens 69 9 7 Identity Protection steer tect teen renee eee eee ee eee ERE EERE ERE EE OEE EERE EE EEE 72 9 8 SCANS cette teeter eee eee eee eee 73 9 9 Schedules arrannnavunnunnvarrannnnvvarnnrvnrrannnnvvarnnnvnnnannnnvnarnnnvnrrannnnrnarnnnvnrnannnnnnnnnr 78 9 10 Update x serennr evna nrnanenanarannnnrnenenanannnerernenenenenavenannrnrnenananenavarnnnrnrnenananennsernsnnn 86 9 11 Exceptions annannnnnnanannanenannannnnnnn va
121. ions dialog by clicking on the Scan specific files or folders button A new dialog called Select specific files or folders for scanning opens In the tree structure of your computer select those folders you want to scan The path to each selected folder will be generated automatically and appear in the text box in the upper part of this dialog There is also Sy AVG the option of having a specific folder scanned while all its sub folders are excluded from this scan to do that write a minus sign in front of the automatically generated path see screenshot To exclude the entire folder from scanning use the parameter Finally to launch the scan press the Start scan button the scanning process itself is basically identical to the Whole computer scan N AVG Internet Security Scan specific files or folders m l Computer i MR CA ual 2 D mg F leda firma m images2 VMWARE I m K common common m L build disk_ m 72 leda users klara konicarova a Network 88 Special locations iE Local hard drives m fi Program Files mm em Li On Herne aldar CD User sensitive Start scan You can edit the Scan specific files or folders configuration in the Scan specific files or folders Settings dialog the dialog is accessible via the Settings link for the Scan specific files or folders within the Scan options dialog It is recommended that you keep the default settings unless
122. irewall PC Tuneup More from AVG Scan now 2 Update now Computer Anti Virus protects your computer from viruses spyware worms and trojans Computer component is active The main window is divided into several sections Upper line navigation consists of four active links lined up in the upper section of the main window Like AVG Reports Support Options Details gt gt Security Status Info provides basic information on the current status of your AVG Internet Security 2013 Details gt gt Installed components overview can be found in a horizontal strip of blocks in the central section of the main window The components are displayed as light green blocks labeled by the respective component icon and provided with the information on the component status Details_ gt gt My Apps are graphically depicted in the lower central strip of the main window and offer you an overview of applications complementary to AVG Internet Security 2013 that are either already installed on your computer or recommended for installation Details gt gt Scan Update quick links are placed in the lower line of blocks in the main window These buttons allow an immediate access to the most important and most frequently used AVG functions Details Paa Outside the main window of AVG Internet Security 2013 there are two more control elements that you might use to access the application e System tray icon is located in the bottom right hand
123. irus Vault AVG Self protection Update notifications Component change notifications Resident Shield automatic threat removal notifications Privacy Preferences Ignore error status Advisor Known Networks Scanning notifications Firewall notifications CJ Network connection points Blocked applications E mail Scanner notifications Statistical notifications AVG Accelerator notifications Boot time improvement notifications AVG Advisor notifications Game mode Enable Game mode when a full screen application is executed Er In the Language selection section you can chose your desired language from the drop down menu The selected language will then be used for the entire AVG Internet Security 2013 user interface The drop down menu only offers those languages you have previously selected to be installed during the installation process plus English English is always installed automatically by default To finish switching your AVG Internet Security 2013 to another language you have to restart the application Please follow these steps e Inthe drop down menu select the desired language of the application HE AVG e Confirm your selection by pressing the Apply button right hand bottom corner of the dialog e Press the OK button confirm e A new dialog pops up informing you that in order to change the language of the application you need to restart your AVG Internet Security 2013 e Press the Restart the applica
124. is option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease the system resources used by extending the scanning duration Sy AVG Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported N AVG Internet Security Scan reports OD Report password protected archives C Report password protected documents Report locked files o Report files containing macro OD Report hidden extensions In the Computer shutdown options section you can decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked EF AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily disable AVG protection Computer Protection E mail protection Location Web Browsing protection Whole computer scan Identity Protection Scans Schedules Definitions update schedule Program update schedule Anti Spam update schedule Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Q Scan specific files or folders E
125. ituation that best describes your problem and click it to open detailed instructions leading to the problem solution AVG website Support Center Alternatively you can look up the solution to your problem on the AVG website http www avg com In the Support Center section you can find a structured overview of thematic groups dealing with both sales and technical issues Frequently asked questions On the AVG website http www avg com you can also find a separate and elaborately structured section of frequently asked questions This section is accessible via the Support Center FAQ menu option Again all questions are divided in a well organized way into sales technical and virus categories About viruses amp threats A specific part of the AVG website http www avg com is dedicated to virus issues the webpage is accessible from the main menu via the Help About Viruses and Threats option In the menu select Support Center About viruses amp threats to enter a page providing a structured overview of information related to online threats You can also find instructions SE AVG on removing viruses spyware and advice on how to stay protected Discussion forum You can also use the AVG users discussion forum at http forums avg com
126. ity available AVG Internet Security 2013 is by default scheduled to look for new virus database updates every four hours Since AVG updates are not released according to any fixed schedule but rather in response to the amount and severity of new threats this check up is highly important to make sure your AVG virus database is kept up to date all the time Should you wish to reduce the number of update launches you can set up your own update launch parameters However it is strictly recommended that you launch the update at least once a day The configuration can be edited within the Advanced settings Schedules section specifically in the following dialogs e Definitions update schedule e Program update schedule e Anti Spam update schedule If you want to check the new update files immediately use the Update now quick link in the main user interface This link is available at all times from any user interface dialog 14 2 Update progress Once you start the update AVG will first verify whether there are new update files available If so AVG Internet Security 2013 starts to download them and launches the update process itself During the update process you will get redirected to the Reports interface where you can view the progress in its graphical representation as well as in an overview of relevant statistical parameters update file size received data download speed elapsed time AVG ANG Internet Security Reports
127. k will redirect you to the online virus encyclopedia where you can find detailed information on the detected infection if these are known In the dialog you will also see an overview of available solutions on how to treat the detected threat One of the alternatives will be labeled as recommended Protect Me recommended If possible you should always stick to this option Note lt may happen that the size of the detected object exceeds the free space limit in the Virus Vault If so a warning message pops up informing you about the issue as you try to move the infected object to the Virus Vault However the Virus Vault size can be modified It is defined as an adjustable percentage of the real size of your hard disk To increase the size of your Virus Vault 90 to the Virus Vault dialog within the AVG Advanced Settings via the Limit Virus Vault size option In the bottom section of the dialog you can find the Show details link Click it to open a new window with detailed information on the process running while the infection was detected and the process identification A list of all Resident Shield detections is available for overview within the Resident Shield detection dialog This dialog is accessible via the Options History Resident Shield detection menu item in the upper line navigation of the AVG Internet Security 2013 main window The dialog offers an overview of objects that were detected by the resident shield evaluated as dangerou
128. ked again when it tries to connect The automatic mode is quite unobtrusive and recommended for most users Interactive this mode is handy if you want to fully control all network traffic to and from your computer The Firewall will monitor it for you and notify you of each attempt to communicate or transfer data enabling you to allow or block the attempt as you see fit Recommended for advanced users only Block access to the Internet Internet connection is completely blocked you cannot access the Internet and nobody from outside can access your computer For special and short time use only Turn Firewall protection off disabling Firewall will enable all network traffic to and from your computer Consequently this will make it vulnerable to hacker attacks Please always consider this option carefully Please note a specific automatic mode that is also available within Firewall This mode is silently activated if either the Computer or Identity protection component gets turned off and your computer is therefore more vulnerable In such cases Firewall will only automatically allow known and absolutely safe applications For all others it will ask you for decision This is to compensate for the deactivated protection components and to keep your computer safe HE AVG Dialog controls The dialog provides an overview of basic information on the Firewall component status e Firewall Mode Provides information on the currently select
129. led components list Within the AVG Internet Security 2013 the Components Overview section contains information on the following components Computer This components covers two services AntiVirus Shield detects viruses spyware worms trojans unwanted executable files or libraries within your system and protects you from malicious adware and Anti Rootkit scans for dangerous rootkits hidden inside applications drivers or libraries Details gt gt Web Browsing Protects you from web based attacks while you search and surf the Internet Details gt gt Identity The component runs the Identity Shield service that is constantly protecting your digital assets from new and unknown threats on the Internet Details gt gt Emails Checks your incoming email messages for SPAM and blocks viruses phishing attacks or other threats Details gt gt Firewall Controls all communication on each network port protecting you from malicious attacks and blocking all intrusion attempts Details gt gt Actions accessible e Move mouse over any component s icon to highlight it within the components overview At the same time the component s basic functionality description appears in the bottom part of the user interface e Single click component s icon to open the component s own interface with the information on the component s current status and access to its configuration and statistical data HE AVG 5 4 My Apps In
130. load installation files check your past orders and invoices and manage your personal information e Update now launches an immediate update e Help opens the help file on the start page 5 7 AVG Gadget The AVG gadget is displayed on the Windows desktop Windows Sidebar This application is only supported in the operating systems Windows Vista and Windows 7 8 The AVG gadget offers immediate access to the most important AVG Internet Security 2013 function i e scanning and updating SCAN NOW UPDATE NOW un HE AVG AVG gadget controls If needed the AVG gadget allows you to launch a scan or an update immediately also provides a quick link connecting you to the major social networks and offers quick searching e Scan now click the Scan now link to start the whole computer scan directly You can watch the progress of the scanning in the alternative user interface of the gadget A brief statistical overview provides information on the number of scanned objects threats detected and threats healed During the scan you can always pause or stop the scanning process For detailed data related to the scan results please consult the standard Scan results overview dialog that can be opened directly from the gadget via the Show details option the respective scan results mill be listed under Sidebar gadget scan SCANNING SCAN RESULT 23 CLOSE e Update now click the Update now link to launch the AVG Internet
131. m tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog Note If the timings of a scheduled program update and scheduled scan coincide the update process is of higher priority and the scan will be interrupted 9 9 4 Anti Spam Update Schedule If really necessary you can uncheck the Enable this task item to simply deactivate the scheduled Anti Spam update temporarily and switch it on again later EF AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily disable AVG protection Computer Protection Schedule E mail protection Web Browsing protection me Identity Protection Scans Schedule running Schedules Runevery Scheduled scan Hourts Definitions update schedule Program update schedule O Runata specific time interval Anti Spam update schedule Update Exceptions Privacy Preferences Ignore error status Advanced schedule options Advisor Known Networks Run on computer startup if task has been missed Virus Vault Run on computer startup AVG Self protection A minutes aetay Appi Within this dialog you can set up some detailed parameters for the update schedule The text field called Name deactivated for all default schedules states the name assigned to this very schedule by the program vendor Here specify the time intervals for the newly scheduled Anti Spam update launch The timing can either be de
132. matic process of checking and configuring the program This is an easy way to set AVG Internet Security 2013 to the optimum performance and reach the maximum security level It is strongly recommended that you pay attention to Security Status Info and if the report indicates any problem go ahead and try to solve it immediately Otherwise your computer is at risk HE AVG Note AVG Internet Security 2013 status information can also be obtained at any time from the system tray icon 5 3 Components Overview Installed components overview can be found in a horizontal strip of blocks in the central section of the main window The components are displayed as light green blocks labeled by the respective component icon Each block provides information on the current status of protection If the component is configured correctly and fully functional the information is stated in green letters If the component is stopped its functionality is limited or the component is in error state you will be notified by a warning text displayed in an orange text field It is strictly recommended that you pay attention to the respective component s settings Move the mouse over the component to display a short text at the bottom of the main window The text provides an elementary introduction to the component s functionality Also it informs on the component s current status and specifies which of the component s services is not configured correctly Instal
133. mma separated file extensions that should not be scanned o Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected wil not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box uncheck ed it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files should always be scanned o Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times Adjust how quickly scan completes Within this section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to the user sensitive level of automatic resource usage If you want the scan to run faster it will take less time but the system resources used will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease the system resources used by extending the scanning duration Set additional sc
134. mputer and deactivate all others thus eliminating the risk of possible conflict and any problems related to this d i i i 4 i i d i d i d i d J E AVG Internet Security G Firewall Firewall Mode Automatic Files and printer sharing Connected to Network 7 o Settings F Reset to default s e Details Firewall enforces an access control policy between your computer and the network by blocking permitting traffic Firewall allows you to define specific security rules based on whether your computer is located in a domain is a standalone computer or even a notebook Each of these options requires a different level of protection and the levels are covered by the respective modes In short a Firewall mode is a specific configuration of the Firewall component and you can use a number of such predefined configurations Automatic In this mode the Firewall handles all network traffic automatically You will not be invited to make any decisions Firewall will allow connection for each known application and at the same time a rule will be created for the application specifying that the application can always connect in the future For other applications Firewall will decide whether the connection should be allowed or block based on the application s behavior However in such a situation the rule will not be created and the application will be chec
135. mputer security will be re enabled You can also re enable protection anytime by right clicking AVG tray icon and selecting Enable AVG protection Disable AVG for 10 minutes O Disable Firewall protection oa 9 4 Computer Protection 9 4 1 AntiVirus AntiVirus together with Resident Shield protect your computer continuously from all known types of viruses spyware and malware in general including so called sleeping and non active malware i e malware that has been downloaded but not yet activated EF AVG Internet Security Advanced Settings Appearance oo t Sounds Anti Virus settings Temporarily disable AVG protection Enable Resident Shield Computer Protection Anti Virus Anti Rootkit Report Potentially Unwanted Programs and Spyware threats Ask me before removing threats Cache Server E mail protection Web Browsing protection Identity Protection Scan boot sector of removable media Scans Schedules Update Scan files referred in registry C Report enhanced set of Potentially Unwanted Programs O scan files on close Use Heuristics Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks C Enable thorough scanning Enable Instant Messaging and P2P downloads protection O ei ox In the Resident Shield Settings dialog you can activate or deactivate the resident protection completely by checking or unchecking the Enable Resident Shield item
136. n Identity Protection Scans Schedules Update Proxy If computer restart is required Require confirmation from the user estart immediately O Complete at next computer restart Post update memory scan O start memory and process scan after a successful update URL Manage Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Additional update options Build new system restore point during each program update Use DNS update Require confirmation to close running applications AVG may require the closing of some running applications for example MS Outlook Check computer time Display notification if time set on computer differs from the correct time more than E In this section you can select three alternative options to be used in case the update process requires your PC to restart The update finalization can be scheduled for the next PC restart or you can launch the restart immediately e Require confirmation from the user by default you will be asked to approve a PC restart needed to finalize the update process HE AVG e Restart immediately the computer will be restarted automatically immediately after the update process has finished and your approval will not be required e Complete at next computer restart the update process finalization will be postponed until the next computer restart Please keep in mind that this option is only recomme
137. n options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o File types for scanning you should also decide whether you want scan gt All file types with the option of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box uncheck ed it wil reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned gt Optionally you can decide to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times e Adjust how quickly scan completes you can use the slider to change the scanning process priority By default this option value is set to the use
138. nd events with a detailed description of relevant parameters displayed on two tabs e Traffic Logs This tab offers information about activities by all applications that have tried to connect to the network For each item you will find information on the event time application name HE AVG respective log action user name PID traffic direction protocol type numbers of the remote and local ports and information on the local and remote IP address AVG Internet Security General Applications File and printer sharing Advanced settings Defined networks System services Event time Application Traffic Logs Refresh list Delete logs e Trusted Database Logs Trusted database is AVG s internal database for collecting information on certified and trusted applications that can always be allowed to communicate online The first time a new application tries to connect to the network i e where there is no firewall rule specified for this application yet it is necessary to find out whether the network communication should be allowed for the respective application First AVG searches the Trusted database and if the application is listed it will be automatically granted access to the network Only after that provided there is no information on the application available in the database you will be asked in a stand alone dialog whether you want to allow the application to access network AVG Internet Security General A
139. nded if you are sure to restart the computer regularly at least once a day Post update memory scan Mark this checkbox to stipulate that you want to launch a new memory scan after each successfully completed update The latest downloaded update might have new virus definitions and these could be applied in the scanning immediately Additional update options e Build new system restore point during each program update before each AVG program update launch a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS to its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore but any changes can be recommended to experienced users only Keep this check box ticked if you want to make use of this functionality Use DNS update on by default with this item marked once the update is launched your AVG Internet Security 2013 looks for information about the latest virus database version and the latest program version on the DNS server Then only the smallest indispensably required update files are downloaded and applied This way the total amount of data downloaded is minimized and the update process runs faster Require confirmation to close running applications switched on by default this will help you make sure no currently running applications will be closed without your permission
140. nds E mail Scanner Settings Temporarily disable AVG protectii These settings allow creation of a new E mail Scanner server or modification of an mH Computer Protection existing one E mail protection amp E mail protection Certification Mail Filtering Servers POP3 SMTP E IMAP AutolMAP Anti Spam Web Browsing protection Identity Protection Scans Schedules Update Exceptions Correctly setting the server is critical for E mail Scanner proper functionality and virus checking Please read the respective chapter of the documentation carefully EF AVG Internet Security Advanced Settings Appearance IMAP Server Name Sounds Temporarily disable AVG protectii AutolMAP Computer Protection E mail protection Type of login amp E mail protection OF Mer Certification Q Fixed host mH Servers POP3 Additional settings SMTP amp IMAP AutolMAP Local port used in e mail client Connection Regular Anti Spam E mail client IMAP server activation Web Browsing protection Identity Protection Scans Schedules Update Exceptions Activate this server and use it for sending receiving e mails T e IMAP Server Name in this field you can specify the name of newly added servers to add a IMAP server click the right mouse button over the IMAP item of the left navigation menu For automatically created AutolMAP servers this field is deactivated j d d d d d 4 d d d d
141. nn annan nnnn nn narrer er rere errr err errr ree eee eee ee eee ee ee ee 90 60 12 Vius Va li shake seire peers esse ne 92 0 13 AVG Self Protection hedersmenn isse underb rensede edeene aid RARAN 93 9 14 Privacy Preferences titre tren teen te eee e eee e een e eee eee e nee eee een eee ne seen enna eae ene e eee eneaeas 93 9 15 Ignore 23900 a8 0 06 oon nnn eer nin 96 9 16 Advisor Known NQtCWOrkKSess ttt teeter eee eee eee eee eR 96 10 Firewall Settings xsxaxxnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 98 10 1 General xnxnnnnnnnannnannnnnnannnnnnnnannnnnnannannunnannnannannannunnannnnannannunnnnnnnnnannannunnnnne 98 10 2 Applications muita Cauca EA pmnanapac aial n E EGNE RANGE OMEGA ELG GEER GOES EE EEE EE AEEA 100 10 3 File and printer sharing eee EAS lad EEE EAR DNAE ET k sEE E ea 101 10 4 Advanced settings HE NE AE AE 102 10 5 Defined networks xxxnnnnannnnnnannnenannannnnnnannnnnannnnnnnnnannnennnnnnnnnnnannnnnnnnnnnnnner 103 10 6 System SEIViICES xxaxnnnann annan eee eee eee eee eee eee eee 104 10 7 LOGS rsrrernenennnenananananarnenananenaneravnnnrnenenanenanavannnnrnnnenannnanavarnvnrnnnenavenennver nen 105 11 AVG Scanningr s xsxnnrnnnnnnnnennnnnnnnnnnvvnnvnnnnnvnnennvnnnnnnnnennnnnnnnnnnnnnnnnnnvnnnnennnnnnnnnrnr 108 11 1 Predefined SCanS s ssssssssssssssssnnnnnunnnnnnnnnnnnnnnunnnnnnnennnnnnnennnnnnnennnnnnnennnnnnnennnnnnnen 109 11 2 Scanning
142. nnavennnnerennrnenannenernnnennnvnvenennennnnnnennnnerernnnenen 11 3 6 Install PrOgressi xxxxxxnarnarnaran ran rannnn annan nnnnnnannn enn eee nn enn n enn kann nn nn nnnnnnnnnnnnnnnnnnnnnnnnn 12 3 7 Installation was SUCCESSfFUP st ttt xxx rrnrnarnnn nur renee eee eee eR EERE ERR EE 13 4 After Installation esccccccccnncennenecee eee e 14 4 1 Product registration PEER SRAM RAE Ram TUL ENE p ERA 14 4 2 Access to user interface rarrunnnnvunnunnvurnunrnnvnnnvnnrunnunnnnrnnnvnnrunnunnnnrunnvanrunnunnr 14 4 3 Scanning of the whole computer vanannnvavevvnnerernanuvanvurennrnnnanenvnnverennnnenannvnevennenennnnnvener 14 4 4 Eicar test xsxrnnnnnnnnnannnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnannnnannnnannnnannnnnnnnnnnannnnnnnnn 14 4 5 AVG default configuration eee eee eee ere eee eee eee eee eee rere eee ere 15 5 AVG User Intra Ce tiscccicsscsciiesciiccvcecedsccniasvewtcdneiescntsnwecaaseteanaetuswenesuaneanwsatbacenccwesse 16 5 1 Upper Line Navigation Pence een e necro tense ROH en Hee eee ORO HOH ES EO HOES OEOESEDONS EEE OEOEESHOEEEEENOESSRSEOEEE HOES 17 5 2 Security Status Info xxnrnrrannunnnnrnnnvnrrurnunrnnvnnnvanrrunnunnnnvnnnvnnnurnunnnnrnnnvnnrunnunnr 21 5 3 Components OVErviEW xrannnnnnarnannnnnnnnnnnannnnannnnnnnnnnnnnnvannnnnnnnnnnnnnuannnnnnnnannnnnnnnnr 22 5 4 My Apps rxorenovnnannrnnnrnananenanarnnnrnnnenananenavernsnenenevanavenavernenenanenevevevavnrnnnanaeneneren 23 5 5 Scan
143. nse and Support License information Bought a new license Product Name AVG Internet Security 2013 Full 1 seat License Number IMNJI QH9WL NEVNU AUNQF MJRI7 3 License Expires Wednesday December 31 2014 Re Support information Speak with an expert Get the answers you need from an expert over the phone SPEAK WITH AH EXPERT Chat with an expert Start a chat conversation with one of our experts now and get the answers you need AVG s Community Give advice Get advice Share knowledge in our free community Pa FAQs Find answers to Frequently Asked Questions on our website CHAT WITH AH EXPERT LEARN amp SHARE VISIT FAQS e Product The tab provides an overview of the AVG Internet Security 2013 most important technical data referring to product information installed components installed email protection and system information EF AVG Internet Security Product Product information AVG Version 2013 0 2577 Virus database version 2575 5634 Sunday July 15 2012 8 34 PM LinkScanner version 1142 AVG Security Toolbar version 12 1 0 13 Installed components AVG Accelerator AVG Advisor AVG Security Toolbar Anti Rootkit Anti Spam Anti Spyware Anti Virus Firewall Identity Protection Online Shield PC Analyzer PC Tuneup Resident Shield Surf Shield Installed e mail protection Microsoft Outlook Personal E mail Scanner System information Operating system Micro
144. nsitive Scan for rootkits oO Additional scan settings Oo Set additional scan reports In the upper part of the Settings tab you can find the text field where you can specify the name of the scan schedule that is currently being defined Try to always use brief descriptive and apt names for scans to make it easier to later differentiate the scan from others For example it is not appropriate to call the scan by the name New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System area scan etc On the Settings tab you will find a list of scanning parameters that can be optionally switched on off Unless you have a valid reason to change these settings we recommend that you keep the predefined configuration e Heal remove virus infection without asking me on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault Report Potentially Unwanted Programs and Spyware threats on by default check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer s
145. nt AVG 2013 Installer AVG Welcome to AVG Installer You are now installing AVG with safe search capability By installing this product you are agreeing to the following terms and conditions of the AVG 2013 License Agreement and the AVG Fair Processing Notice IMPORTANT READ THIS AGREEMENT CAREFULLY IT IS A LEGAL CONTRACT GOVERNING YOUR USE OF SOFTWARE CERTAIN SERVICES PROVIDED BY AVG TECHNOLOGIES AND AVG TECHNOLOGIES COLLECTION AND USE OF CERTAIN PERSONALLY IDENTIFIABLE INFORMATION BY CLICKING THE ACCEPT OPTION OR INSTALLING THE ACCOMPANYING SOFTWARE PRODUCT THE SOFTWARE YOU ON BEHALF OF YOURSELF AND THE PARTY ON WHOSE COMPUTER THE SOFTWARE IS LU INSTALLEN FONFIRM THAT YOII ARDE 13 YEARS OF AGF OR OIDER AGRFF TO RE Privacy Policy Printable version Please read the entire text carefully To confirm that you have read understood and accept the agreement press the Accept button If you do not agree with the license agreement press the Decline button and the installation process will be terminated immediately AVG Privacy Policy Besides the license agreement this setup dialog also offers you the option to learn more about AVG Fair Processing Notice AVG Personalization and AVG Privacy Policy all mentioned functions are displayed in the dialog in the form of an active hyperlink that takes you to the dedicated website where you can find detailed information Click the respective link to get redirect
146. nt of the drive size Scans Schedules Automatic file deletion Update Exceptions Virus Vault Maximum number of files to be stored AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Delete files older than CE Gam The Virus Vault maintenance dialog allows you to define several parameters regarding the administration of objects stored in the Virus Vault e Limit Virus Vault size use the slider to set up the maximum size of the Virus Vault The size is specified proportionally compared to the size of your local disk Automatic file deletion in this section define the maximum length of time that objects should be stored in the Virus Vault Delete files older than days and the maximum number of files to be stored in the Virus Vault Maximum number of files to be stored i d d d i i i i i i d i i i Sy AVG 9 13 AVG Self Protection EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protection Enable AVG Self protection Computer Protection E mail protection Web Browsing protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Self protection Fr Gam The AVG Self Protection enables AVG Internet Security 2013 to protect its own proc
147. ntiVirus or Anti Rootkit Co Enabled Disabled The button may remind you of a traffic light both in appearance and in functionality Single click to switch between two positions The green color stands for Enabled which means that the AntiVirus security service is active and fully functional The red color represents the Disabled status i e the service is deactivated If you do not have a good reason to deactivate the serice we strictly recommend that you keep the default settings for all security configuration The default settings guarantees the optimum performance of the application and your maximum security If for some reason you wish to deactivate the service you will be warned about the possible risk immediately by the red Warning sign and the information that you are not fully protected at the moment Please mind that you should activate the service again as soon as possible Key Settings Click the button to get redirected to advanced settings interface Precisely the respective dialog opens and you will be able to configure the selected service i e AntiVirus or Anti Rootkit In the advanced settings interface you can edit all configuration of each security service within AVG Internet Security 2013 but any configuration can be recommended to experienced users only in Statistics Click the button to get redirected to the dedicated page on the AVG website http www avg com On this page you can find a detailed statistical
148. o such a warning and try to remove the configuration issue fora component that is not set up properly In order to be able to perform the changes in the component s configuration double click the system tray icon to open the application user interface For detailed information on which components is in error state please consult the security status info section e SF The system tray icon can further be displayed in full color with a flashing and rotating beam of light This graphic version signalizes a currently launched update process e J The alternative display of a full color icon with an arrow means that one of the AVG Internet Security 2013 scans is running now AVG System Tray Icon information The AVG System Tray Icon also informs about current activities within your AVG Internet Security 2013 and on possible status changes in the program e g automatic launch of a scheduled scan or update Firewall profile switch a component s status change error status occurrence via a pop up window opened from the system tray icon AVG Whole computer scan was started HE AVG Actions accessible from AVG System Tray Icon AVG System Tray Icon can also be used as a quick link to access the user interface of AVG Internet Security 2013 just double click the icon By right click the icon you open a brief context menu with the following options Open AVG User Interface click to open the user interface of AVG Internet Security 201
149. onment will be one of the methods used for virus detection during scanning Scan system environment on by default scanning will also check the system areas of your computer Enable thorough scanning off by default in specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Scan for rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits You should also decide whether you want to scan e All file types with the option of defining exceptions from scanning by providing a list of comma separated after being saved the commas change into semicolons file extensions that should not be scanned e Selected file types you can specify that you want to scan only files that can be infected files that WE AVG cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this bo
150. onment will impact system resource C Enable thorough scanning C D User sensitive to Additional scan settings o Set additional scan reports In the list of scanning parameters you can switch on off specific parameters as needed e Heal remove virus infection without asking me on by default If a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault e Report Potentially Unwanted Programs and Spyware threats on by default Check to activate HE AVG the scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default Mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for Tracking Cookies off by default This parameter specifies that cookies should be detected HTTP cookies are used for au
151. ons EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protection O Scan all files Computer Protection Anti Virus Expert Settings Anti Rootkit Cache Server Files scanned by the Resident Shield E mail protection Web Browsing protection Identity Protection Scan infectable files and selected types of documents Scans Schedules Update 386 ASP BAT BIN BMP B00 CHM CLA CLAS CMD CNM COM CPL DEV DLL D li 0 DRV EML EXE GIF HLP HT INF INI JPEG JPG JS _NK MD MSG NWS 0 CX 0V PCX PDF PGM PHP PIF PL PNG POT PP SCR SHS SMM SWF SYS TIF VBE VBS VBX VXD WMF XL XML ZL Always scan files with the following extensions Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks Always scan files without extensions OL ven Mark the respective checkbox to decide whether you want to Scan all files or Scan infectable files and selected types of documents only To speed up the scanning and provide the maximum level of protection at the same time we recommend that you keep the default settings This way only infectable files will be scanned In the respective section of the dialog you can also find an editable a list of extensions defining files that are included in scanning Check the Always scan files without extensions on by default to ensure that even files with no extension and unknown format should be scanned by the Resident Sh
152. or EXPERIENCED USERS ONLY AVG Internet Security General Applications File and printer sharing Advanced settings Networks IP address range Defined networks Fictive local IP addresses System services Logs IP addresses blacklist IP addresses whitelist Local IP addresses fe80 7c66 c3fc a1aa 7eda fe80 7c66 C31 Local networks fe80 7c66 C3fc alaa 9eda 64 192 168 18 Add network The Defined networks dialog offers a list of all networks that your computer is connected to The list provides the following information on every detected network e Networks provides name list of all networks that the computer is connected to e IP address range each network will be detected automatically and specified in the form of IP address ranges Control buttons e Add network opens a new dialog window where you can edit parameters for the newly defined network i e to provide the Network name and specify the IP address range N AVG Internet Security Network name New network IP address range Edit network opens the Network properties dialog window see above where you can edit the parameters of an already defined network the dialog is identical with the dialog for adding new networks see the description in the previous paragraph e Delete network removes the reference to a selected network from the list of networks 10 6 System services Any editing within the System services and protocols dialog is
153. ory Online Shield findings menu item in the upper line navigation of the AVG Internet Security 2013 main window ANG Internet Security Online Shield findings Detection name sult Detection time Object Type www eicar org do Virus identified For each detected object the following information is provided e Detection name description possibly even name of the detected object and its source web page e Result action performed with the detected object e Detection time date and time the threat was detected and blocked Object Type type of the detected object e Process what action was performed to call up the potentially dangerous object so that it could be detected Control buttons e Refresh update the list of findings detected by Online Shield e Export export the entire list of detected objects in a file to switch back to the default AVG main dialog components overview use the arrow in the upper left hand corner of this dialog Sy AVG 13 5 Event history log EF AVG Internet Security Event history log Event date and time User Source Event description P 7 19 2012 1 18 01 P 7 19 2012 1 18 06 P 7 19 2012 1 22 18 P 7 19 2012 1 22 23 P 7 19 2012 1 26 58 P 7 19 2012 1 25 06 WP 7 19 2012 1 28 11 WP 7 19 2012 1 29 44 P 7 19 2012 1 56 16 167 7 19 2012 4 31 00 167 7 19 2012 6 33 35 WP 7 19 2012 4 33 56 WF 7 19 2012 4
154. ot be scanned with Online Shield you are still protected if the file is infected the Resident Shield will detect it immediately O Exclude host IP domain you can type the exact name of a server host IP address IP address wth mask or URL or a domain that should not be scanned by Online Shield into the text field Therefore only exclude hosts that you can be absolutely sure would never provide dangerous website content 9 7 Identity Protection Identity Protection is an anti malware component that protects you from all kinds of malware spyware bots identity theft using behavioral technologies and provides zero day protection for new viruses for a detailed description of the component s functionality please consult the Identity chapter The Identity Protection settings dialog allows you to switch the elementary features of the Identity Protection component on off EF AVG Internet Security Advanced Settings Appearance s A ji Identity Protection settings Sounds Temporarily disable AVG protection Activate Identity Protection Computer Protection Always prompt E mail protection Web Browsing protection 5 Identity Protection Automatically quarantine known threats O Automatically quarantine detected threats Scans Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks T Activate Identity Protection on by default unc
155. ould not be launched if the computer is in low power mode or switched off completely Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon A new AVG system tray icon then appears in full color with a flash light informing a scheduled scan is running Right click on the running scan AVG icon to open a context menu where you can decide to pause or even stop the running scan and also change the priority of the currently running scan cava Whole computer scan was started SE AVG Controls in the dialog e Save Saves all changes you have performed on this tab or on any other tab on this dialog and switches back to the Scheduled scans overview Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements Ka Use the green arrow in the upper left section of the dialog to get back to the Scheduled scans overview 11 4 2 Settings ANG Internet Security Scheduled Scan Heal remove virus infections without asking me Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs O Scan for Tracking Cookies Settings Scan inside archives HEELS TE i Adjust how quickly Scan completes Scan system environment will impact system resource C Enable thorough scanning Ge user se
156. our computer e Removable device scan specific scanning of removable devices attached to your computer 9 8 1 Whole computer scan The Whole Computer scan option allows you to edit parameters of one of the scans predefined by the software vendor Whole computer scan EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protection Computer Protection E mail protection Web Browsing protection Identity Protection Scans Whole computer scan Specific files or folders scan Shell extension scan Removable device scan Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Advisor Known Networks L ver Scan settings Heal remove virus infections without asking me Report Potentially Unwanted Programs and Spyware threats OD Report enhanced set of Potentially Unwanted Programs O Scan for Tracking Cookies O Scan inside archives Use Heuristics Scan system environment Enable thorough scanning Scan for rootkits O Al file types Selected file types Scan infectable files only O Scan media files Define included extensions HE AVG Scan settings The Scan settings section offers a list of scanning parameters that can be optionally switched on off e Heal remove virus infection without asking me on by default if a virus is identified during scanning it can be healed automatically if a cure is available
157. ovable device to your computer By default this scan is switched off However it is crucial to scan removable devices for potential threats since these are a major source of infection To have this scan ready and launched automatically when needed mark the Enable Removable device scan option Note For a description of specific parameters please consult the AVG Advanced Settings Scans Whole Computer scan chapter 9 9 Schedules In the Schedules section you can edit the default settings of e Scheduled scan e Definitions update schedule e Program update schedule e Anti Spam update schedule 9 9 1 Scheduled Scan The parameters of the scheduled scan can be edited or a new schedule set up on three tabs On each tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on again as the need arises EF AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily disable AVG protection Computer Protection E mail protection Web Browsing protection Identity Protection Scans Schedule running Schedule Name Schedules O Run every Scheduled scan Hourts Definitions update schedule Program update schedule Run ata specific time interval Anti Spam update schedule Selected days LAR 12 00 PM Update mon Tue Wed J Thu O Fri O sat O Sun Exceptions Virus Vault O Run on computer startup AVG Self protection bso TE min
158. ows you to run an on demand test on a single specific file Click this option to open a new window with the tree structure of your disk Select the desired file and confirm the scan launch Update Automatically launches the update process for AVG Internet Security 2013 Update from directory Runs the update process from the update files located in a specified folder on your local disk However this option is only recommended as an emergency e g in situations where there is no connection to the Internet for example your computer is infected and disconnected from the Internet your computer is connected to a network with no access to the Internet etc In the newly opened window select the folder where you have previously placed the update file and launch the update process Virus Vault Opens the interface to the quarantine space Virus Vault to where AVG removes all detected infections that cannot be healed automatically for some reason Inside this quarantine the infected files are isolated your computer s security is guaranteed and at the same time the infected files are stored for possible future repair History Offers further specific submenu options o Scan results Opens a dialog providing an overview of scanning results o Resident Shield detection Opens a dialog with an overview of threats detected by Resident Shield o Email Protection detection Opens a dialog with an overview of mail messages attachments detected a
159. owser after you enable Online Shield Once you disable Online Shield it is necessary to refresh the viewed web page Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Threat notification mode Standard pop up dialog recommended Ignore error status Tray balloon notification Advisor Known Networks Tray icon signalization The Online Shield dialog offers the following options e Enable Online Shield on by default Activate deactivate the entire Online Shield service For further advanced settings of Online Shield please continue to the subsequent dialog called Web Protection e Enable AVG Accelerator on by default Activate deactivate the AVG Accelerator service AVG Accelerator allows smoother online video playback and makes additional downloads easier When the video acceleration process is in progress you will be notified via the system tray pop up window AVG Accelerator Accelerating Now Accelerating your video or File download Change when these notifications appear In the bottom section of the dialog select the method by which you wish to be informed about a potential detected threat via standard pop up dialog via tray balloon notification or via tray icon info d d d d i d d i i i i i i i d i d EF AVG Internet Security Advanced Settings Appearance N Sounds Web Protection
160. packaging in your AVG Internet Security 2013 box The license number will be in the confirmation email that you received after purchasing your AVG Internet Security 2013 online You must type in the number exactly as shown If the digital form of the license number is available in the email it is recommended that you use the copy and paste method to insert it How to use the Copy amp Paste method Using the Copy amp Paste method to enter your AVG Internet Security 2013 license number into the program ensures that the number is correctly entered Please follow these steps e Open the email containing your license number e Click the left mouse button at the beginning of the license number hold and drag the mouse to the end of the number and then release the button The number should now be highlighted e Press and hold Cirl and then press C This copies the number e Point and click the position where you would like to paste the copied number e Press and hold Cirl and then press V This pastes the number to the location you selected Control buttons As in most setup dialogs there are three control buttons available HE AVG e Cancel click to exit the setup process immediately AVG Internet Security 2013 will not be installed Back click to go one step back to the previous setup dialog e Next click to continue the installation and go one step further 3 4 Select type of installation The Select type of inst
161. pared you can simply import it by selecting this button The Expert Settings branch contains extensive setting options for the Anti Spam feature These settings are intended exclusively for experienced users typically network administrators who need to configure the antispam protection in full detail for the best protection of email servers For this reason there is no extra help available for the individual dialogs however there is a brief description of each Sy AVG respective option directly in the user interface We strongly recommend not changing any settings unless you are fully familiar with the advanced settings for Spamcatcher MailShell Inc Any inappropriate changes may result in bad performance or incorrect component functionality If you still believe you need to change the Anti Spam configuration at the very advanced level please follow the instructions provided directly in the user interface Generally in each dialog you will find one single specific feature that you can edit Its description is always included in the dialog itself You can edit the following parameters e Filtering language list country list approved IPs blocked IPs blocked countries blocked charsets spoofed senders e RBL RBL servers multihit threshold timeout maximum IPs e Internet connection timeout proxy server proxy authentication 9 6 Web Browsing Protection The LinkScanner settings dialog allows you to check uncheck the
162. pdates the list of detected threats to switch back to the default AVG main dialog components overview use the arrow in the upper left hand corner of this dialog HE AVG 13 4 Online Shield findings Online Shield scans the content of visited web pages and possible files included in them even before these are displayed in your web browser or downloaded to your computer If a threat is detected you will be warned immediately with the following dialog ANG Internet Security Name www eicar org download eicar com Description Virus identified EICAR_Test More info Threat has been removed successfully Within this warning dialog you will find information on the object that was detected and assigned as infected Name and some descriptive facts on the recognized infection Description The Show details link will redirect you to the online virus encyclopedia where you can find detailed information on the detected infection if these are known The dialog provides the following control elements e Show details click the link to open a new pop up window where you can find information on the process running while the infection was detected and the process identification e Close click the button to close the warning dialog The suspicious web page will not be opened and the threat detection will be logged in the list of Online Shield findings This overview of detected threats is accessible via the Options Hist
163. pplications File and printer sharing Advanced Seng Trusted Database Logs Defined networks System services Application Log action 7 16 2012 9 28 08 AM 2A 7 16 2012 10 14 03 AM m 4 Control buttons e Refresh list all logged parameters can be arranged according to the selected attribute chronologically dates or alphabetically other columns just click the respective column header Use the Refresh list button to update the currently displayed information e Delete logs press to delete all entries in the chart Sy AVG 11 AVG Scanning By default AVG Internet Security 2013 does not run any scans as after the initial one that you wil be invited to launch you should be perfectly protected by the resident components of AVG Internet Security 2013 that are always on guard and do no let any malicious code get into your computer Of course you can schedule a scan to run at regular intervals or manually launch a scan according to your needs any time The AVG scanning interface is accessible from the main user interface via the button graphically divided into Scan now two sections e Scan now Press the button to link to launch the Whole Computer Scan immediately and watch its progress and results in the automatically opened Reports window EF AVG Internet Security Reports Whole computer scan in progress O whole computer scan In progress 0 r Objects scanned Threats found
164. r folders 11 2 Scanning in Windows Explorer Besides the pre defined scans launched for the entire computer or its selected areas AVG Internet Security 2013 also offers the option of quick scanning of a specific object directly in the Windows Explorer environment If you want to open an unknown file and you cannot be sure of its content you may want to have it checked on demand Follow these steps FI gt Program Files gt v s Search File Edit View Tools Help LM Organize v HEE Fae Und Name Date modified Type Size Adobe 2 10 2010 4 18PM File Folder E Documents 2 TY Ber SE Open ile Folder Bi Pictures ce M File Folder Music ee E ad fe pasta AM File Folder Recently Changed 1 H M File Folder B Searches P Share AM File Folder Public r Restore previous versions M File Folder p W Scan with AVG AM File Folder di M File Folder P Send To gt M File Folder r aR M File Folder d Cop M File Folder a i M File Folder Pr Create Shortcut M File Folder dl Delete M File Folder a Rename AM File Folder a M File Folder d Properties M File Folder p Mozilla Firefox 49 AM File Folder Mozilla Thunderbird 3 3 30 201110 26 AM File Folder MSRuild 11 9 9008 7 35 BM File Falder e Within Windows Explorer highlight the file or folder you want to check e Right click your mouse over the object to open the context menu e Select the Scan with AVG option to have the file scanned
165. r please see the respective chapter called Predefined scans Scan whole computer Clicking the bottom Settings section will take you to the configuration dialog of the whole computer scan Scan specific files or folders Settings Again the button is divided into two sections Click the Scan specific files or folders option to immediately launch the scanning of selected areas of your computer for details on the scan of the selected files or folders please see the respective chapter called Predefined scans Scan specific files_or folders Clicking the bottom Settings section will take you to the configuration dialog of the specific files or folders scan Q 11 1 Predefined Scans One of the main features of AVG Internet Security 2013 is on demand scanning On demand tests are designed to scan various parts of your computer whenever suspicion about possible virus infection arises Anyway it is strongly recommended that you carry out such tests regularly even if you think that no virus can be found on your computer In the AVG Internet Security 2013 you will find the following types of scan predefined by the software vendor 11 1 1 Scan whole computer Whole Computer scan scans your entire computer for possible infections and or potentially unwanted programs This test will scan all hard drives on your computer will detect and heal any virus found or remove the detected infection to the Virus Vault Scanning the whole of your computer
166. r sensitive level of automatic resource usage Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resource requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported E Warning These scan settings are identical to the parameters for a newly defined scan as described in the AVG Scanning Scan scheduling How to Scan chapter Should you decide to change the default configuration of the Scan the whole computer you can then save your new setting as the default configuration to be used for all further scans for the whole computer 11 1 2 Scan specific files or folders Scan specific files or folders scans only those areas of your computer that you have selected to be scanned selected folders hard disks floppy discs CDs etc The scanning progress in case of virus detection and its treatment is the same as when scanning the whole computer any virus found is healed or removed to the Virus Vault Specific files or folders scanning can be used to set up your own tests and their scheduling based on your needs Scan launch The Scan of specific files or folders can be launched directly from the Scan opt
167. rameters of the Whole Computer Scan Scan of Specific Files or Folders For details see chapter AVG Scanning e Update now Press the button to launch the product update immediately You can follow the update progress and results in the automatically opened Reports window For details see chapter AVG Updates HE AVG 5 6 System Tray Icon The AVG System Tray Icon on your Windows taskbar right hand bottom corner of your monitor indicates the current status of your AVG Internet Security 2013 It is visible at all times in your system tray no matter whether the user interface of your AVG Internet Security 2013 is opened or closed Open AVG User Interface Temporarily disable AVG protection Scan gt Run PC Analyzer My Account Update now Help AVG System Tray Icon display e MR in full color with no added elements the icon indicates that all AVG Internet Security 2013 components are active and fully functional However the icon can also be displayed this way ina situation when one of the components is not fully functional but the user has decided to ignore the component state Having confirmed the ignore for component state option you express you are aware of the component s error state but for some reason you wsh to keep it so and you do not want to be warned about the situation e E The icon with an exclamation mark indicates that a component or even more components is in error state Always pay attention t
168. rface where you can edit all Firewall configuration Any configuration should be performed by experienced users only A Reset to default Press this button to overwrite the current Firewall configuration and to revert to the default configuration based on automatic detection eee Details Click the button and a brief description of the highlighted service appears in the bottom part of th dialog Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview SE AVG 6 6 PC Analyzer The PC Analyzer component is able to scan your computer for system problems and give you a transparent overview of what might be aggravating your computer s overall performance ANG Internet Security PC Analyzer component PC Analyzer is ready to analyze your PC Category Registry Errors Errors affect system stability Junk Files These files take up disk space Fragmentation Reduces disk access speed Broken Shortcuts Reduces explorer browsing speed In the component s user interface you can see a chart divided into four lines referring to respective categories registry errors junk files fragmentation and broken shortcuts Registry Errors will give you the number of errors in Windows Registry As fixing the Registry requires quite advanced knowledge we do not recommend that you try and fix it yourself Junk Fileswill give you the number of files t
169. riteria Add exception Click to open a new dialog where you can specify the item that should be excluded from AVG scanning First you will be invited to define the type of the object i e whether it is a file a folder or URL Then you will have to browse your disk to provide the path to the respective object or type the URL Finally you can select what AVG features should ignore the selected object Resident Shield Identity Scan Anti Rootkit Edit This button is only active if some exceptions have been already defined and are listed in the chart Then you can use the button to open the editing dialog over a selected exception and configure the parameters of the exception e Remove Use this button to cancel a previously defined exception You can either remove them one by one or highlight a block of exceptions in the list and cancel the defined exceptions Having canceled the exception the respective file folder or URL will be checked by AVG again Please note that only the exception will be removed not the file or folder itself d d i i i i i i i i i d d Sy AVG 9 12 Virus Vault EF AVG Internet Security Advanced Settings Appearance ee Virus Vault maintenance Temporarily disable AVG protection Limit Virus Vault Size Computer Protection E mail protection Ga D Web Browsing protection 10 Identity Protection Maximum size of Virus Vault perce
170. rmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for Tracking Cookies off by default This parameter specifies that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives on by default This parameters defines that scanning should check all files stored inside archives e g ZIP RAR Use Heuristics on by default Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment off by default Scanning will also check the system areas of your computer Enable thorough scanning off by default In specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Additional scan settings The link opens a new Additional scan settings dialog where you can specify the following par
171. rotected archives Scans Schedules Update C Report password protected documents LE ER eee ee Exceptions O Report files containing macro Virus Vault C Report hidden extensions O Move reported attachments to Virus Vault incoming e mails only In this section you can set these basics for incoming and or outgoing email messages e Check incoming email on by default mark to switch on off the option of scanning of all email messages delivered to your email client e Check outgoing email off by default mark to switch on off the option of scanning of all emails sent from your account e Modify subject of virus infected messages off by default if you want to be warned that the scanned email message was detected as infected mark this item and fill in the desired text into the text field This text will then be added to the Subject field for each detected email message for easier identification and filtering The default value is VIRUS which we recommend that you keep In this section you can specify how the email messages will be scanned e Use Heuristics on by default check to use the heuristics detection method when scanning email messages When this option is on you can filter email attachments not only by the extension but the actual contents of the attachment will also be considered The filtering can be set in the Mail Filtering dialog HE AVG Report Potentially Unwanted Programs and Spyware
172. rvers to determine better scoring dx Move the slider left or right to change the level of scanning performance ranging between Lowend desktop Highend desktop e Lowend desktop during the scanning process to identify spam no rules will be used Only training data will be used for identification This mode is not recommended for common use unless the computer hardware is really poor e Highend desktop this mode will consume a large amount of memory During the scanning process to identify spam the following features will be used rules and spam database cache basic and advanced rules spammer IP addresses and spammer databases The Enable on line checking item is on by default It results in more precise spam detection via communication with the Mailshell servers i e the scanned data will be compared with Mailshell databases online Generally it is recommended that you keep the default settings and only change them if you have a valid reason to do so Any changes to this configuration should only be made by expert users Sy AVG The Whitelist item opens a dialog named Approved email senders list with a global list of approved sender email addresses and domain names whose messages will never be marked as spam EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily disable AVG protecti Approved e mail senders List Computer Protection E mail protection mH E mail protection Anti Spam Settings P
173. s Once you have downloaded and saved the installation file on your hard disk you can launch the installation process The installation is a sequence of simple and easy to understand dialogs Each dialog briefly describes what do at each step of the installation process We offer a detailed explanation of each dialog window below 3 1 Welcome Language Selection The installation process starts with the Welcome to AVG Installer dialog AVG 2013 Installer AVG Welcome to AVG Installer You are now installing AVG with safe search capability Please select your language English In this dialog you can select the language used for the installation process Click the combo box to roll down the language menu Select the desired language and the installation process will proceed further in the language of your choice Attention At the moment you are only selecting the language of the installation process The AVG Internet Security 2013 application will be installed in the selected language and in English which is always installed automatically However it is possible to have more languages installed and to work with AVG Internet Security 2013 in any of these You will be invited to confirm your full selection of alternative languages in one of following setup dialogs named Custom Options HE AVG 3 2 Welcome License Agreement The Welcome to AVG Installer dialog provides then the full wording of the AVG license agreeme
174. s and either cured or moved to the Virus Vault AVG ANG Internet Security Resident Shield detection Detection name Detection time Object Type c Users klara ko 3 20 7 2012 10 20 40 File or Directory Virus identified c Users klara ko Moved to Virus Vault 20 7 2012 10 21 36 File or Directory Virus identified c Users klara ko Virus identified c Users klara ko A ect 20 7 2012 12 20 27 File or Directory Virus identified c Users klara ko Virus identified Moved to Virus Vault 20 7 2012 10 22 07 File or Directory 20 7 2012 12 24 43 File or Directory Remove all threats For each detected object the following information is provided e Detection name description possibly even name of the detected object and its location e Result action performed with the detected object Detection time date and time the threat was detected and blocked Object Type type of the detected object e Process what action was performed to call up the potentially dangerous object so that it could be detected Control buttons Refresh update the list of findings detected by Online Shield Export export the entire list of detected objects in a file Remove selected in the list you can highlight selected records and use this button to delete just these selected items Remove all threats use the button to delete all records listed in this dialog to switch back to the
175. s dangerous by the Email Protection component o Online Shield findings Opens a dialog with an overview of threats detected by Online Shield o Event history log Opens the history log interface with an overview of all logged AVG Internet Security 2013 actions o Firewall log Opens a dialog with a detailed overview of all Firewall actions Advanced settings Opens the AVG advanced settings dialog where you can edit the AVG Internet Security 2013 configuration Generally it is recommended that you keep the default settings of the application as defined by the software vendor Firewall settings Opens a standalone dialog for advanced configuration of the Firewall component Help contents Opens the AVG help files Get support Opens the AVG website http mm avg com at the customer support center page Your AVG Web Opens the AVG website http ww avg com About Viruses and Threats Opens the online virus encyclopedia where you can look up detailed information on the identified virus Re Activate Opens the Activate AVG dialog with the data you have provided during the installation process Within this dialog you can enter your license number to either replace the sales number you have installed AVG wth or to replace the old license number e g when upgrading to a new HE AVG AVG product e Register now My Account Connects to the registration page of the AVG website http www avg com Plea
176. s information about activities by all applications that have tried to connect to the network For each item you will find information on the event time application name respective log action user name PID traffic direction protocol type numbers of the remote and local ports and information on the local and remote IP address AVG Internet Security General Applications File and printer sharing Advanced settings Defined networks System services Event time Application Traffic Logs e Trusted Database Logs Trusted database is AVG s internal database for collecting information on certified and trusted applications that can always be allowed to communicate online The first time a new application tries to connect to the network i e where there is no firewall rule specified for this application yet it is necessary to find out whether the network communication should be allowed for the respective application First AVG searches the Trusted database and if the application is listed it will be automatically granted access to the network Only after that provided there is no information on the application available in the database you will be asked in a stand alone dialog whether you want to allow the application to access network AVG Internet Security General Applications File and printer sharing Advanced Seng Trusted Database Logs Defined networks System services Application Log action 7 16 2012 9 28 08 AM
177. s section you can decide whether the following features should be installed both features are marked as to be installed and will be installed automatically unless you opt out HE AVG Sets keeps and protects AVG Secure Search as your default search provider keep checked to confirm you want to use the AVG Secure Search engine that closely cooperates with the Link Scanner Surf Shield for your maximum security online e Installs the AVG Security Toolbar to protect your computer from dangerous websites keep checked to have installed AVG Security Toolbar that guards your maximum security while browsing the Internet If you decide for this option a new section called Destination Folder appears in the dialog Here you are supposed to specify the location where AVG Internet Security 2013 should be installed By default AVG Internet Security 2013 will be installed to the program files folder located on drive C as stated in the text field in the dialog If you want to change this location use the Browse button to display the drive structure and select the respective folder To revert to the default destination pre set by the software vendor use the Default button Then press the Next button to proceed to the Custom Options dialog Control buttons As within most setup dialogs there are three control buttons available e Cancel click to exit the setup process immediately AVG Internet Security 2013 will not be installed e Ba
178. se fill in your registration data only customers who register their AVG product can receive free technical support If using the trial version of AVG Internet Security 2013 the latter two items appear as Buy now and Activate allowing you to buy the full version of the program right away For AVG Internet Security 2013 installed with a sales number the items display as Register and Activate About AVG Opens a new dialog with four tabs providing data on your purchased license and accessible support product and program information and the full wording of the license agreement 5 2 Security Status Info The Security Status Info section is located in the upper part of the AVG Internet Security 2013 main window Within this section you will always find information on the current security status of your AVG Internet Security 2013 Please see an overview of icons possibly depicted in this section and their meaning Q the green icon indicates that your A VG Internet Security 2013 is fully functional Your computer is completely protected up to date and all installed components are working properly the yellow icon warns that one or more components are incorrectly configured and you should check their properties settings There is no critical problem in AVG Internet Security 2013 and you have probably decided to switch a component off for some reason You are still protected However please pay attention to the problem component s settings
179. soft R WindowsiR Vista Ultimate Edition 32 bit Service Pack 1 Processor Intel R Core TM 2 Quad CPU Q9550 2 83GHz Total Free memory 1023 411 MB e Program On this tab you can find information on the program file version and on the third parties Sy AVG code used in the product EF AVG Internet Security Program Program name AVG Internet Security 2013 Program file version 2013 0 2577 Copyright c 1992 2012 AVG Technologies All rights reserved This product uses libtar Copyright c 1998 2003 University of Illinois Board of Trustees Copyright c 1998 2003 Mark D Roth All rights reserved MD4 and MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 All rights reserved Mailshell SpamCombpiler Copyright c 2006 Mailshell For additional third party resources available in compliance with third party license requirements please visit https share avg com 3rd_party e License Agreement The tab offers the full wording of the license agreement between you and AVG Technologies EF AVG Internet Security License Agreement IMPORTANT READ THIS AGREEMENT CAREFULLY IT IS A LEGAL CONTRACT GOVERNING YOUR USE OF SOFTWARE CERTAIN SERVICES PROVIDED BY AVG TECHNOLOGIES AND AVG TECHNOLOGIES COLLECTION AND USE OF CERTAIN PERSONALLY IDENTIFIABLE INFORMATION BY CLICKING THE ACCEPT OPTION OR INSTALLING THE ACCOMPANYING SOFTWARE PRODUCT THE SOFTWARE YOU ON BEH
180. t for further treatment The main purpose of the Virus Vault is to keep any deleted file for a certain period of time so that you can make sure you do not need the file any more in its original location Should you find out that the file absence causes problems you can send the file in question to analysis or restore it to the original location The Virus vault interface opens in a separate window and offers an overview of the information on quarantined infected objects Date of storage Provides date and time the suspected file was detected and removed to the Virus Vault Severity In case you decided to install the Identity component within your AVG Internet Security 2013 a graphical identification of the respective finding severity on a four level scale from unobjectionable three green dots up to very dangerous three red dots will be provided in this section and the information on the infection type based on their infection level all listed objects can be positively or potentially infected Detection Name Specifies the name of the detected infection according to the online virus encyclopedia Source Specifies which component of AVG Internet Security 2013 has detected the respective threat Messages In a very rare situation some notes may occur in this column providing detailed comments on the respective detected threat SE AVG Control buttons The following control buttons are accessible from the Virus Vault in
181. t spam messages that were not detected by the Anti Spam service When sending this kind of information you will be asked for confirmation o Allow to send anonymous data about identified or suspicious threats on by default send information about any suspicious or positively dangerous code or behaviour pattern can be a virus spyware or malicious webpage your are trying to access detected on your computer o Allow to send anonymous data about product usage on by default send basic statistics about the application usage such as number of detections scans launched successful or unsuccessful updates etc Allow in the cloud verification of detections on by default detected threats will be checked if really infected to sort out false positives e I d like AVG to personalize my experience by turning on AVG Personalization this feature anonymously analyzes behavior of programs and applications installed on your PC Based on this analysis AVG can offer you services targeted directly to your needs to secure your maximum safety HE AVG Most common threats Nowadays there are far more threats out there than plain viruses Authors of malicious codes and dangerous websites are very innovative and new kinds of threats emerge quite often the vast majority of which are on the Internet Here are some of the most common Virusis a malicious code that copies and spreads itself often unnoticed until the damage is done Some
182. t to certify your incoming mail Certify incoming email and or outgoing mail Certify outgoing email For each of these options you can further specify the With attachments only parameter so that the certification is only added to email messages with attachments x p D x x a x r a gt x u See dl dt i bl dd di di db bl di dl dd i Mid Add i MMA di i AM Bd EF AVG Internet Security Advanced Settings Appearance DE Sounds Certification Temporarily disable AVG protectii o Certify incoming e mail Computer Protection E mail protection amp E mail protection Certification Mail Filtering MH Servers E mail certification text POP3 SMTP IMAP Anti Spam Web Browsing protection Identity Protection Scans Schedules Update Exceptions Virus Vault No virus found in this message Lanquage used for the e mail certification text Default install language By default the certification text consists of just a basic information that states No virus found in this message However this information can be extended or changed according to your needs write the desired text of certification into the Email certification text field In the Language used for the email certification text section you can further define in which language the automatically generated part of the certification No virus found in this message should be displayed Note Please bear in mind that only the default text wil be displa
183. tatistical overview of all AVG Internet Security 2013 activities performed on your computer within a specified period of time and in total eee Details Click the button and a brief description of the highlighted service appears in the bottom d l i 4 i i i i i 4 i i i i i d d d d d 4 d i i i i d i d Sy AVG part of th dialog Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview 6 3 Identity The Identity protection component runs the Identity Shield service that is constantly protecting your digital assets from new and unknown threats on the Internet e Identity Protection is an anti malware service that protects you from all kinds of malware spyware bots identity theft using behavioral technologies and provide zero day protection for new viruses Identity Protection is focused on preventing identity thieves from stealing your passwords bank account details credit card numbers and other personal digital valuables from all kinds of malicious software malware that target your PC It makes sure that all programs running on your PC or in your shared network are operating correctly Identity Protection spots and blocks suspicious behavior on a continuous basis and protects your computer from all new malware Identity Protection gives your
184. terface Restore removes the infected file back to its original location on your disk Restore As moves the infected file to a selected folder Details for detailed information on the specific threat quarantined in the Virus Vault highlight the selected item in the list and click the Details button to call a new dialog with a description of the detected threat Delete removes the infected file from the Virus Vault completely and irreversibly Empty Vault removes all Virus Vault content completely By removing the files from the Virus Vault these files are irreversibly removed from the disk not moved to the recycle bin HE AVG 13 History The History section includes information on all past events such as updates scans detections etc and reports about these events This section is accessible from the main user interface via the Options History item Further the history of all recorded events is divided into the following parts e Scan results e Resident Shield detection e Email Protection detection e Online Shield findings e Event history log e Firewall log 13 1 Scan results ANG Internet Security Scan results overview Start time End time Tested objects Infections High Medium Low Info Rootkits EE Whole computer s 20 7 2012 20 7 2012 560614 r View details Delete result The Scan results overview dialog is accessible via the Options History Scan results m
185. thenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default This parameter specifies that scanning should check all files stored inside archives e g ZIP RAR Use Heuristics on by default Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default Scanning will also check the system areas of your computer Enable thorough scanning off by default In specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters ANG Internet Security Additional Scan Settings Computer shutdown options C Shutdown computer upon scan completion File types for scanning O All file types Define excluded extensions EEE Selected file types Scan infectable files only O Scan media files Define included extensions Scan files without extensions AVG o Computer shutdow
186. threats on by default check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan inside archives on by default check to scan contents of archives attached to email messages Enable thorough scanning off by default in specific situations e g suspicions of your computer being infected by an virus or attack you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that hardly ever get infected just to be absolutely sure Remember though that this method is rather time consuming Email attachments reporting In this section you can set additional reports about potentially dangerous or suspicious files Please note that no warning dialog will be displayed a certification text will only be added to the end of the
187. tion now button to agree with the program restart and wait a second for the language change to take effect ANG Internet Security Application restart is required for language change to take effect Restart the application now System tray notifications Within this section you can suppress displaying system tray notifications on the status of the AVG Internet Security 2013 application By default the system notifications are allowed to be displayed It is highly recommended that you keep this configuration System notifications provide information for example on launching the scanning or updating process or on status changes of a AVG Internet Security 2013 component You should certainly pay attention to these notifications However if for some reason you decide that you do not wish to be informed in this way or that you would like only certain notifications related to a specific AVG Internet Security 2013 component to be displayed you can define and specify your preferences by checking unchecking the following options e Display system tray notifications on by default by default all notifications are displayed Uncheck this item to completely turn off the display of all system notifications When turned on you can further select what specific notifications should be displayed d i i i i d i d d d i i i i i i i i i i i i i i EF AVG Premium Security Appearance
188. to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times e Adjust how quickly scan completes you can use the slider to change the scanning process priority By default this option value is set to the user sensitive level of automatic resource usage Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended Set additional scan reports the link opens a new Scan Reports dialog where you can select what types of potential findings should be reported E HE AVG Warning These scan settings are identical to the parameters for a newly defined scan as described in the AVG Scanning Scan scheduling How to Scan chapter Should you decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used for all further scans of specific files or folders Also this configuration will be used as a template for all of your newly scheduled scans all customized scans are based on the current configuration of the Scan of selected files o
189. tructured into four tabs where you can find all relevant information about AVG Internet Security 2013 e License and Support The tab provides information on the product name the license number and the expiration date In the bottom section of the dialog you can also find a clearly arranged overview of all available contacts to customer support The following active links and buttons are available in the tab o Re Activate Click to open the new AVG Activate Software dialog Fill in your license number into the respective field to either replace your sales number that you use during the AVG Internet Security 2013 installation or to change your current license number for another e g when upgrading to a higher AVG product 4 4 4 i i i 4 i i i i i i i i E E d i Sy AVG o Copy to clipboard Use this link to copy the license number and paste it where needed This way you can be sure the license number is entered correctly o Renew now We recommend that you purchase your AVG Internet Security 2013 license renewal in good time at least one month prior to your current license expiration You will be noticed of the approaching expiration date Click this link to get redirected to AVG website http www avg com where you find detailed information on your license status the expiration date and the renewal upgrade offer AVG Internet Security Lice
190. u will also find all necessary EICAR test information there Try to download the eicar com file and save it on your local disk Immediately after you confirm downloading of the test file your AVG Internet Security 2013 will react to it with a warning This notice demonstrates that AVG is correctly installed on your computer AVG Internet Security Name www eicar org download eicar com Description Virus identified EICAR Test More info Threat has been removed successfully If AVG fails to identify the EICAR test file as a virus you should check the program configuration again 4 5 AVG default configuration The default configuration i e how the application is set up right after installation of AVG Internet Security 2013 is set by the software vendor so that all components and functions are tuned up to achieve optimum performance Unless you have a real reason to do so do not change the AVG configuration Changes to settings should only be performed by an experienced user If you want to change the AVG configuration to better suit your needs go to AVG Advanced Settings select the main menu item Options Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Sy AVG 5 AVG User Interface AVG Internet Security 2013 opens with the main window 55 AVG Internet Secu rity a Like AVG Reports 1 Support Options v Computer Web Browsing Identity E mails F
191. ut specific AVG Internet Security 2013 actions by a sound notification EF AVG Internet Security Advanced Settings Appearance k Ga Sound settings Temporarily disable AVG protection Enable sound events this option is defined per user Computer Protection A Do not play sounds when fullscreen application is active E mail protection Web Browsing protection Event File Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self protection Privacy Preferences Scan started Scan finished Scan finished with a threat found C Program Files AVG AV Resident Shield alert C Program Files AVG AV Online Shield alert C Program Files AVG AV Update started Update finished Ignore error status Update failed C Program Files AVG AV Advisor Known Networks The settings are only valid for the current user account That means each user on the computer can have their own sound settings If you want to allow the sound notification keep the Enable sound events option checked the option is on by default to activate the list of all relevant actions You may also want to check the Do not play sounds when fullscreen application is active option to suppress the sound notification in situations when it might be disturbing see also the Gaming mode section of the Advanced settings Appearance chapter in this document Browse having selected the respective event from the list use the Browse button to searc
192. utes aetay Privacy Preferences Ignore error status Advanced schedule options Advisor Known Networks Run on computer startup if task has been missed ET Next the text field called Name deactivated for all default schedules states the name assigned to this very schedule by the program vendor For newly added schedules you can add a new schedule by right clicking over the Scheduled scan item in the left navigation tree you can specify your own name and in that case the text field will open for editing Try to always use brief descriptive and apt names for scans to make it easier to later differentiate the scan from others Example It is not appropriate to call the scan by the name New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System area scan etc It is also not necessary to specify in the scan s name whether it is the scan of the whole computer or just a scan of selected files or folders your own scans will always be a specific version of the scan of selected files or folders In this dialog you can further define the following parameters of the scan Here you can specify time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly
193. view to file enables you to save it as a csvfile e Detections This tab is only displayed if there were any threats detected during the scan and gives detailed information about the threats EEH Low severity information or warnings not real threats Typically documents containing macros documents or archives protected by a password locked files etc E medium severity typically PUP potentially unwanted programs such as adware or tracking cookies Em High severity serious threats such as viruses Trojans exploits etc Also objects detected by the Heuristics detection method i e threats not yet described in the virus database i i d d d d d d d i i i i i i Sy AVG 12 Virus Vault N AVG Internet Security Virus Vault Date of storage Detection name Y Source Messages 20 7 2012 10 22 07 c Users klara konicarova AppData Resident Shield Virus identified EICAR Test 20 7 2012 10 21 36 c Users klara konicarova AppData Resident Shield Virus identified EICAR Test Empty Vault Virus Vault is a safe environment for the management of suspect infected objects detected during AVG tests Once an infected object is detected during scanning and AVG is not able to heal it automatically you are asked to decide what is to be done with the suspect object The recommended solution is to move the object to the Virus Vaul
194. w the instructions on the web page Support main menu link The AVG application menu on top of the main user interface includes the Support link that opens a new dialog with all types of information you might need when trying to find help The dialog includes basic data on your installed AVG program program database version license details and a list of quick support links ANG Internet Security License and Support License information Bought a new license Product Name AVG Internet Security 2013 Full 1 seat License Number IMNJI QH9WL NEVNU AUNQF MJR clipboard License Expires Wednesday December 31 2014 Ren Support information Speak with Chat with CI AVG 2 FAQs an expert an expert Community Get the answers you need Start a chat conversation Give advice Get advice 4 from an expert over the with one of our experts now Share knowledge in our free Find answers to Frequently phone and get the answers you community Asked Questions on our need website SPEAK WITH CHAT WITH AH EXPERT AH EXPERT LEARN amp SHARE VISIT FAQS Troubleshooting in help file A new Troubleshooting section is available directly in the help file included with AVG Internet Security 2013 to open the help file press F1 key in any dialog in the application This section provides a list of the most frequently occurring situations when a user desires to look up professional help for a technical issue Please select the s
195. x unchecked it mill reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned e Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times Adjust how quickly scan completes Within the Adjust how quickly scan completes section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to user sensitive level of automatic resource usage If you want the scanning to run faster it will take less time but the system resources used will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease system resources used by extending the scanning duration Set additional scan reports Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported AVG Internet Security Scan reports o Report password protected archives o Report password protected documents OD
196. yed in the requested language and your customized text will not be translated automatically EF AVG Internet Security Advanced Settings Appearance p Sounds Attachment filter Temporarily disable AVG protectii C Remove attachments incoming e mails only Computer Protection E mail protection amp E mail protection Certification mH Servers POP3 SMTP IMAP Anti Spam Web Browsing protection Identity Protection Scans Schedules Update Exceptions Virus Vault ox The Attachment filter dialog allows you to set up parameters for email message attachment scanning By default the Remove attachments option is switched off If you decide to activate it all email message attachments detected as infected or potentially dangerous will be removed automatically If you want to define specific types of attachments that should be removed select the respective option e Remove all executable files all exe files will be deleted e Remove all documents all doc docx xIs xIsx files will be deleted e Remove files with these comma separated extensions will remove all files with the defined extensions In the Servers section you can edit parameters for the Email Scanner servers e POP3 server e SMTP server e IMAP server You can also define new servers for incoming or outgoing mail using the Add new server button EF AVG Internet Security Advanced Settings Appearance Sounds E mail Scanner Settings Temporarily dis

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