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Lexmark X5075

1. ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was designed To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt The warranty period ends 12 months later To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period
2. Using an RJ11 adapter 1 Make sure you have the following e A telephone e An answering machine e Three telephone cords e A telephone wall jack 22 2 Connect one telephone cord into the LINE port of the printer and then plug it into an active telephone wall jack Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application 23 Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment see the related topic Using an RJ11 adapter 1 Make sure you have the following e A telephone e A computer with a modem e Two telephone cords e A telephone wall jack 2 Connect a telephone cord into the LINE port of the printer and then plug it into an active telephone wall jack 24 Using a digital phone service The fax modem is an analog device Certain devices can be connected to the printer so that digital telephone services can be used e If you are using an ISDN telephone service connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port contact your ISDN provider e If you are using DSL connect to a DSL filter or router that will support analog use For more information contact your DSL provider e If you are using a PBX telephone service
3. Using a PictBridge enabled digital camera to control printing photos You can connect a PictBridge enabled digital camera to the printer and use the buttons on the camera to select and print photos 1 2 Insert one end of the USB cable into the camera Note Use only the USB cable that came with the digital camera Insert the other end of the cable into the PictBridge port on the front of the printer Warning Do not touch the USB cable any network adapter or the printer in the area shown while actively printing from a PictBridge enabled digital camera A loss of data can occur Also do not remove the USB cable or network adapter while actively printing from a PictBridge enabled digital camera 93 Notes e Make sure the PictBridge enabled digital camera is set to the correct USB mode For more information see the documentation that came with your camera e If the PictBridge connection is successful the following appears on the computer screen PictBridge camera detected Press to change settings e Values selected within the menu items are the settings used for PictBridge printing if no explicit selection is made from the camera 3 Follow the instructions in the camera documentation to select and print photos Note If the computer or printer is turned off while the camera is connected you must disconnect and then reconnect the camera Creating and viewing a slideshow 1 From the Productiv
4. 1 Remove the indicated print cartridge 2 Disconnect the power cord from the electrical outlet 3 Reconnect the power cord to the electrical outlet 4 Ifthe button is not lit press Q 149 5 Reinsert the print cartridge 6 If the error e Does not reappear the problem has been corrected e Reappears replace the print cartridge with a new one Left Cartridge Incorrect Right Cartridge Incorrect Remove the indicated print cartridge Disconnect the power cord from the electrical outlet Reconnect the power cord to the electrical outlet If the button is not lit press d Reinsert the print cartridge O a A QO N If the error e Does not reappear the problem has been corrected e Reappears replace the print cartridge with a new one Left Cartridge Missing Right Cartridge Missing One or both print cartridges are missing or not installed properly For more information see Installing print cartridges on page 99 Notes e You can make a color copy with only the color cartridge installed e You can print a black and white document with only the black cartridge installed e You cannot copy or print when only the photo cartridge is installed e To remove the error message press X Load Document No document is loaded into the Automatic Document Feeder ADF To begin printing copying or faxing load a document into the ADF 1 Load an original document facedown into the ADF 150 2 Adjust th
5. Il Want To menu click Adjust speed dial list and other fax settings 4 Click the Ringing and Answering tab 5 From the Answering on your phone line type section select the pattern number you want from the Caller ID pattern drop down list 6 Click OK to save the setting Receiving a fax with an answering machine using the computer Note You must set up the equipment as shown in Connecting to an answering machine To receive a fax with an answering machine connected to the printer 1 Make sure that Auto Answer is on For more information see Setting Auto Answer to on 2 Make sure you have set the number of times the telephone rings before receiving a fax automatically See Setting the number of rings before receiving a fax automatically When a telephone ring is detected the answering machine picks up the call e If the printer detects a fax it receives the fax and disconnects the answering machine e If the printer does not detect a fax the answering machine receives the call 54 3 Set the answering machine to answer incoming calls before the printer does For example if you set the answering machine to answer calls after three rings set the printer to answer calls after five rings Forwarding faxes Use the fax forwarding feature if you are going to be away but still want to receive your faxes There are three fax forwarding settings e Off Default e Forward The printer sends the fax
6. LEXMARK 5000 Series User s Guide May 2007 www lexmark com Safety information Use only the power supply and power supply cord provided with this product or the manufacturer s authorized replacement power supply and power supply cord Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible CAUTION Do not twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If the power cord is misused a risk of fire or electrical shock results Inspect the power cord regularly for signs of misuse Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts CAUTION Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm CAUTION The receiver earpiece may attract pins staples or other metallic objects Do not place the receiver near such objects
7. Press to save this setting Setting up a dialing prefix using the control panel You can add a prefix of up to eight characters to the beginning of each number dialed Characters can include numbers the symbols and or a three second pause created by pressing Redial Pause The pause appears as a comma on the display 1 O DO N O A FP Q N A l l N oo From the control panel press Fax Mode Press B Press or P gt repeatedly until Fax Setup appears Press V Press or P gt repeatedly until Dialing and Sending appears Press V Press or P gt repeatedly until Dial Prefix appears Press V To change the setting press lt or gt repeatedly until Create appears Press V Enter the prefix to be dialed before each telephone number Press to save the setting 50 Setting the distinctive ring using the control panel Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line If you subscribe to this service you can program your printer to have a distinctive ring pattern and phone number for incoming faxes 1 From the control panel press Fax Mode 2 Press 3 Press qor gt repeatedly until Fax Setup appears 4 Press V 5 Press q or gt repeatedly until Ringing and Answering appears 6 Press V 7 Press 4 or gt repeatedly until Ring Pattern appears 8 Press V 9 Press q or P gt repeatedly until the ring pattern you wan
8. 83 Msenga Nasan ss a a salvos niudaataeaues aaeaweresahacdavetaetadsatuairenureaesagasss sate 83 Connecting a PictBridge enabled digital CAMeEra cccseeccccseececeeseeeseeeccsaueeeceueeessseecsaeseessueeessaseessaeees 84 Understanding the PictBridge Me NU ccccccsseccceseeceeeeceeeeseeeeseeeseseeseeeeeseeseaesenseseneueensasensutenseestoneesegs 84 Transferring all photos from a CD or flash drive using the computer cccseeeeeseeeeceeeeeeneeeeseeeeesseeeeees 86 Transferring selected photos from a CD or flash drive using the computer ccccecceseeeeeeeeeeeeeeeeeeeees 86 Changing the Productivity Studio temporary files PrefereNCeS cccccsscceceeeeeeneeeeeceeeeceeeeeeseueeesseeeesaaees 87 Changing the Productivity Studio searched folders preferences cccccesccceeceeeeeeceeeeseeeeseeeeseneesaeeesaaees 87 Changing the Productivity Studio library PreferenCes cccccecceccseceecseeeeceeeeeeseueeeeeeeeeseeeeeeseeeeeneeeeesaeseess 87 Changing the Productivity Studio transfer S ttiNGS ccccccccseeececeeeeeceeeeeseeeeeeeeeeeeeeeeesseeeeesaneeeseeeeesseneeess 87 ECM CIO 10 Sta ctct nssectcaneactercunananacctubci a a dutsGatatteecttomesetednaece 88 OD DUNG ADNO LO eehs ast ches aace E E E T EA A ten ines eeth cede Taine tena ee nan eee ten aeons 88 Rotaung A PHO scesi irae tend ecu lee ceca tvteet ta taatent a tai aes aed eet eden ein a aris amt eueteamnnns 88 Changing
9. A fax number can include up to 64 numbers commas periods spaces and or these symbols Enter the cover page information and then click Next 8 lf there are any additional documents that you want to send with your fax add these now and then click Next 10 11 To send your fax e Immediately Select the Send now option e At a scheduled time a Select the Delay sending until option b Seta time and date lf you want a paper copy of your fax select Print a copy of your fax Click Send Receiving a fax using the computer Receiving a fax automatically using the computer oa A WA N From the desktop double click the Productivity Studio icon From the Settings area in the left pane of the Welcome screen click Setup and manage faxes From the I Want To menu click Adjust speed dial list and other fax settings Click the Ringing and Answering tab From the Automatically answer incoming calls as a fax area select On from the Auto Answer drop down list To turn the Auto Answer feature on and off at scheduled times select the settings you want from the drop down lists To set the number of telephone rings before the printer automatically receives faxes select a setting from the Pick up on the drop down list in the Answering on your phone line type area Click OK to save the settings 53 Setting a fax manual answer code using the computer From the desktop double click the Prod
10. Are you using a transparency or photo paper designed for an inkjet printer For information on ordering supplies see Choosing compatible specialty paper types on page 66 Page prints with different fonts Make sure the correct printer is selected When printing from an application make sure the selected printer is the correct printer you want to use to print your job It is useful to have the default printer set to be the printer you use most often for printing Make sure the TrueType font is available on the computer The font you are trying to print may not be available in the program font selection box Not all fonts are designed to be printed make sure the font is a TrueType font See the program documentation for more information Make sure the fonts are applied correctly in the program Most programs do not print a stretched or resized font Print is too dark or smudged These are possible solutions Try one or more of the following Make sure the ink dry before handling the paper Remove the paper as it exits and let the ink dry before handling Make sure the Quality Speed setting is appropriate for the paper type loaded in the printer The Photo Quality Speed setting may cause smearing if used with plain paper If you are using plain paper try using the Normal setting Make sure the print cartridge nozzles are clean You may need to clean the print cartridge nozzles 129 Printed characters are improperly formed
11. If your printer supports Macintosh operating the letter of your CD ROM drive systems see the Mac Help Click Documentation 1 From the Finder desktop double click the Lexmark Click View User s Guide including Setup 5000 Series folder Troubleshooting 2 Double click the printer Help icon Click Yes An icon of the User s Guide appears on your desktop and the User s Guide Comprehensive Version appears on the screen You can also find this document on the Lexmark Web site at www lexmark com Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on To access the Lexmark Solution Center your CD It installs with the other software if your 1 Do one of the following printer connects to a computer a Ii Windows Vista click W e In Windows XP and earlier click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Select Lexmark Solution Center 10 Customer support Description Where to find North America Where to find rest of world Telephone support Call us at Telephone numbers and support hours vary e US 1 800 332 4120 by country or region Monday Friday 8 00 AM 11 00 PM ET Visit our Web site at www lexmark com Saturday Noon 6 00 PM ET Select a country or region and then select the Customer Support link Canada 1 800 539 6275 English Monday Friday 8 00 AM 11 00 PM ET Saturday Noon 6 00 PM ET French Monday Friday 9 00 AM 7
12. Phone Line Error These are possible causes and solutions Try one or more of the following Review digital phone service checklist The fax modem is an analog device Certain devices can be connected to the printer so that digital telephone services can be used e f you are using an ISDN telephone service connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port contact your ISDN provider e f you are using DSL connect to a DSL filter or router that will support analog use For more information contact your DSL provider e If you are using a PBX telephone service make sure you are connecting to an analog connection on the PBX If none exists consider installing an analog telephone line for the fax machine For more information on faxing when using a PBX telephone service see Setting up to fax while behind a PBX on page 61 Check phone line If the telephone line is being used by another device wait until the other device is finished before sending the fax 119 Check cable connections Make sure cable connections for the following hardware are secure if applicable e Power supply e Telephone e Handset e Answering machine Jams and misfeeds troubleshooting Paper jam in the printer Eject the paper automatically To remove the paper jam eject the paper 1 Press and hold V 2 Remove the paper from the paper exit tra
13. Port name which consists of the server name and the distinctive printer name that was specified in step 2 on page 95 The name should be in the form lserver printer Click OK h Click Close on the Printer Ports dialog box Oaogre 95 Make sure the new port is selected on the Ports tab and then click Apply The new port is listed with the printer name j Click OK Finding a printer print server located on remote subnets The printer software CD can automatically find the printers that are located on the same network as the computer lf the printer and print server are located on another network called a subnet you must manually enter an IP address during printer software installation Direct IP printing 1 2 Nn O O A Q Connect the printer to an external print server using a USB cable Connect the print server to the network using an Ethernet cable Note You may be connecting your printer directly into a wall connection or through a router For more information see the print server documentation Insert the printer software CD Click Install From the Connect Your Printer dialog select the network option From the Networking Setup dialog select Direct Network Attached Select the printer print server combination from the Network Printers list Note If more than one is listed match the MAC address of the print server to the one in the list For more information see Finding your M
14. and check the receiver before using it SAVE THESE INSTRUCTIONS Contents MOLY MOLI AUCs aes toes tag a acs yacanuiecaucatiepucuaaeceanees A 2 PINGING more INTOMMAUON sissa a e 9 Finding information about the printer cccccccescecssseecesecceeeecseeeceseceueeeseueecsusesseeesseeeesseeessueesseeesnes 9 Operating System NOl Cacciatore id tea tn eae alerted ine aad 12 S ng UP th DME ccc cccsaeeceee cea oe eaccnageaus beta cecas Sous cauecst hace cuaptwaacueleeesantaraae niet 13 GheCKiING the Dox CONeENIS rrisin ltt coiled cel adel escent 13 Understanding the ParilsO ING PMN ariii nicest sebl olan ace ecaie Relea eae 14 GOING Ihe PHAIERTCAGY 10 TAX cet secs eral carcass each at het eaten Malti tcc E ideas ieeteccanaceeeioe 16 CNOOSING a Tax CONNSCION ennan tec veniienes chaisinsal Aansiconta anes saiesileNackoss daze wieeaoveied et eae tbaares 16 USING AN Wi ACAD CN sis cobretatshotnasnanc a a aO a tadgeulesveaueiunsweranebivetatee ventas 17 Connecting directly to a telephone wall jACK ccccceecccceeeeecseeeceeseeeceucecsaueeseeeeessaeessaceesseaeeessaseessagees 20 Connecting directly to a telephone wall jack in Germany ccccccseececeeeeecneeeeeeeeeecsaseecaeeeeeseeeeesseseeesanes 20 Connecting to a telephone ieee cite enern aa a a a 21 Connecting toananswenngi MAGCHING ierisinavwracseswaeihi voinapbesianteaversensdedee vinnie aa 22 Connecting to a computer With a MOCEM cccccseecccceeeeeceece
15. 00 PM ET Mexico 01 800 253 9627 Monday Friday 8 00 AM 8 00 PM ET Note Support numbers and times may change without notice For the most recent phone numbers available see the printed warranty statement that shipped with your printer Note For additional information about contacting Lexmark see the printed warranty that shipped with your printer E mail support For e mail support visit our Web site E mail support varies by country or region www lexmark com and may not be available in some instances Click CUSTOMER SUPPORT Visit our Web site at www lexmark com Click Technical Support Select a country or region and then select Select your printer family the Customer Support link Select your printer model Note For additional information about contacting Lexmark see the printed From the Support Tools section click e warranty that shipped with your printer Mail Support Complete the form and then click Submit Request Limited Warranty Description Where to find US Where to find rest of world Limited Warranty Information To view the limitations and conditions of Warranty information varies by Lexmark International Inc this limited warranty see the Statement of country or region See the printed furnishes a limited warranty that this Limited Warranty included with this warranty that shipped with your printer will be free of defects in printer or set forth at printer materials and work
16. Before you print you may need to restart the computer General Printing Problem You cannot receive a more specific error message because the printer and the computer do not have bidirectional communication To receive a more specific error message see Bidirectional communication is not established on page 140 To find the problem without establishing bidirectional communication see Checking printer readiness on page 132 Ink Low A print cartridge is almost out of ink Install a new cartridge For more information see Removing a used print cartridge on page 98 and Installing print cartridges on page 99 To order a new cartridge see Ordering paper and other supplies on page 105 Out of Memory The printer software cannot obtain enough memory to print Try the following e Before sending a document to print close any other open programs The printer may print a blank page when too many programs are open on the computer e Follow the instructions on the error screen These instructions reduce the amount of memory needed to print Out of Paper 1 Load paper 2 Press to continue printing Note Do not force paper into the printer Fixing a printing failure Follow the instructions on the computer screen If the printer still does not print contact the Customer Support Center 1 Do one of the following e In Windows Vista click e In Windows XP and earlier click Start 2 Click Pro
17. Center appears with the Maintenance 2 Click Programs or All Programs gt Lexmark 5000 tab open Series 3 Select Solution Center From here You can e Learn how to Use basic features Print scan copy and fax Print projects such as photos envelopes cards banners iron on transfers and transparencies Find the electronic User s Guide for more information View ink levels and order new print cartridges Troubleshooting Learn tips about the current status Solve printer problems View ink levels and order new print cartridges Change the appearance of the Printing Status window Turn printing voice notification on or off Change network printing settings Share information with us regarding how you use the printer Obtain software version information View ink levels and order new print cartridges Install a new print cartridge Note Wait until scanning is complete before installing a new print cartridge Order new print cartridges Print a test page Clean print cartridges to fix horizontal streaks Align print cartridges to fix blurry edges View ink levels Troubleshoot other ink problems Turning printing voice notification on or off The printer has a voice notification feature that tells you when printing starts and when it is completed 33 To turn the voice notification on or off 1 Do one of the following e In Windows Vista click e In Windows XP and earlier click S
18. EO adding CAV ElODCS arin E Secadinaeanaals 35 Loading SAO Si tact cts ac eas ct ahs then a weet acacia none aeMnem Wane eet eae cenit aeee 36 Loading greeting cards index cards photo Cards ANd POStCAMCS ccccccecceeeceeceeeseeeeeeseeeeeeeeees 36 Loading Tans DAT CNCIOS asin Fite beeen e meals oleate edie Salen niudl nial tojadt asad aden a 37 Loading Tomon transi erS sist csretricetenrideine te iene hop aol iaunestn ne dies Si Acraneat nett tan tednlaueouriarnniaeter 37 Loading CUSIOM SIZC DAD Cl secre airport n r tare se cae ea ol ee eee 37 L OAGING Banner pape sssrin e a N 37 Loading original documents into the Automatic Document Feeder ADF cccceceeeeeeeeeeeeeeees 38 Faxing USING the control PANG le sisseciccs vescseccevesteeccn annaa aaea aaaea aaa 40 Sending a fax using the control PANEL ccccceeeecceeeeceeeecceeeecsececeuseceeueessaueesaeeeseeessueeessueeesenteess 40 Entering a fax number using the Control panel ccccscccccescecceeeeeceeeeecceuceeceeeeecsaeeesseaeeeseuseeseeessnseessseas 40 Sendinga fax USING MMe CONE Ol DAIS l crit ra sstesetncuscisnninchwinewanchaaigosasienseatanaeceaiacsansanhas sent eaghoieel ua tieeee a 41 Sending a fax while listening to a call On Hook Dial using the control panel cccceceseeeseeeeeeeees 41 Sending a broadcast fax at a scheduled tIME cccceecceseeeeeeeeeeeeeeueeeaeeeecaeueeeseaseeseeseeeseeeeeseneessegeesseneeeas 42
19. Faxes If you want to block faxes from senders missing a valid Caller ID select the check box and enable fax blocking If you want to block faxes from specific fax numbers list them in the box provided You can also edit this list Click OK to save the setting 58 Using the Fax Solutions Software Use this software to adjust how faxes are sent and received When you save the settings they apply to every fax you send or receive You can also use this software to create and edit the Speed Dial list 1 Open the program through one of these methods Method 1 Method 2 a Do one of the following a Do one of the following e In Windows Vista click In Windows Vista click e In Windows XP and earlier click e In Windows XP and earlier click Start Start Click Programs or All Programs gt Lexmark 5000 b Click Programs or All Programs gt Series Lexmark 5000 Series Click Productivity Studio c Click Fax Solutions The Productivity Studio screen appears Click the Fax icon 2 When the Fax Solutions Software appears as shown use the I Want To menu to o Fax Solutions Software L gt x lt F Fax Toos Hep Recent lax actrvily on I Wart To Status Recprent Date Time Pages Site Status Watng to send e Send a fax Adjust the Speed Dial list and other fax settings e View and use the Phonebook so you can add new contacts or groups edit or delete contacts or groups and add contacts or groups to S
20. PictBridge port is marked with the nie PictBridge symbol 84 The message PictBridge camera detected Press vi to change settings appears on the display Warning Do not touch the USB cable any network adapter or the printer in the area shown while actively printing from a PictBridge enabled digital camera A loss of data can occur Also do not remove the USB cable or network adapter while actively printing from a PictBridge enabled digital camera Press lt j or gt repeatedly until the menu item you want appears Press Press or gt repeatedly until the submenu item you want or the setting you want appears ao A O N Press v Note Pressing selects a setting An appears next to the selected setting e2 To go into additional submenus and settings repeat the above steps 7 If necessary press 5 repeatedly to return to the previous menus and make other setting selections Menu Item Action Paper Setup Specify the size and type of paper loaded Photo Size Specify the size of printed photos Note If you did not specify the photo size beforehand in your digital camera the default photo sizes are e 4 x 6 if Letter is your default Paper Size e 10x 15 cm if A4 is your default Paper Size and your country is not Japan e L if A4 is your default Paper Size and your country is Japan Center one photo on a page or specify the number of photos to print on a pag
21. Print quality for poster drop down list select a print quality 9 From the Poster size drop down list select the poster size 10 If you want to rotate the poster so that it fits better on the printed pages click Rotate 90 degrees 11 Click Print Now Printing a booklet 1 Before you change any Print Properties settings you must select the correct paper size from the program You can print booklets using these paper sizes e Letter e A4 2 Load the paper 3 With a document open click File gt Print 4 Click Properties Preferences Options or Setup 5 Click the Print Layout tab and then click Booklet 6 If you are printing a large booklet select a number of Printed sheets per bundle a Click Options gt Layout Options b From the Printed sheets per bundle drop down menu select a number of printed sheets per bundle Note A bundle is a set number of sheets of paper folded together The printed bundles are stacked one on top of the other keeping the correct page order The stacked bundles can be bound to make a booklet When printing with a heavier paper stock select a smaller number of Printed sheets per bundle 68 7 Click OK to close any printer software dialog boxes that are open 8 Print the document Assembling a booklet 1 Flip the printed stack of papers over in the paper exit tray 2 Take the first bundle from the stack fold it in half and then set it aside with the front page down 3 Take the n
22. Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click the Quick Fixes tab 3 Click Rotate Left or Rotate Right to rotate the image 90 degrees in either direction The thumbnail of the photo is updated Changing the Resolution Size of a photo Resolution refers to dpi dots per inch 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click Advanced 3 Click Image Resolution Size 4 Select Photo Size to select from a list of defined photo sizes or click Custom Size to enter a different photo size Note If you selected Photo Size you can click Rotate to rotate your photo 90 degrees clockwise 5 If you selected Custom Size enter the width and height for your custom size photo Note Maintain Aspect Ratio is selected by default This ensures that your image will remain proportional Applying One Click Auto Fixes to a photo From the Productivity Studio Welcome Screen click the Quick Fixes tab to access all three One Click Auto Fixes 1 Click File gt Open to select the image you want to edit 2 With an image open click One Click Auto Fix to let the software automatically adjust the brightness and contrast of your image 3 Click Automatic Brightness to adjust only the brightness of your image 4 Click Automatic Red Eye Reduction to let the software automatically reduce the appearance of red eye
23. Receiving a fax using the control pan l erenssrirerrer RSE 42 Receiving a fax automatically using the Control panel nannnannnannnnnnnenonnnnnnnnnnnrnnronnennrronrrnnrrnrernnernnrnnnene 42 Setting a fax manual answer code using the control panel cccccecsececeseeceeeeceeeeeceeeeseeeeseeeeseeeeseeesaaes 43 Receiving a fax manualnie E EEEE EE E EAEE 43 Using Caller ID from the control Danel ccccceccccsssecceeseeceeeeeceeeeecseueeecseeeecseaeeessueeeseuecessuseesseneessnaeeeenegs 43 Receiving a fax with an answering machine using the Control panel cccccceceeecceseeceeeeeeeeeeeeeesaeeeeaes 44 Forwarding faxes using the control Dane l ccccccccseeceeeeeesseeeceeeeeeeeeeseeeeseeeseusesseeesseessaeeeneeeeseeeens 44 USING the controlpanel PNONGDOOK tceviscstesensecoicensietia i kv onad dines uoapbne en eles been eee cecocuren 45 Customizing fax settings using the control PANEl cccccccccccseeeceeeeeeeeeaeeeceeeeeeeeseeeeseeeeaeeesaeeesaeetaes 46 Understanding the Fax MENU ci ksiuisiceiie ea ebeie aici a a a a a tea 46 Setting up Quick Dial buttons using the control panel cccceccecsececeeeeceeeeceeeeeseeeesaeeeseueesaueeseueeeseeesseees 47 Setting up a fax header using the control panel cece ceeccceeceeseeeeseeeeceeeeceeeeseeeeceueeeseeeseueessueessaeeeseeeesaees 47 Setting up a fax footer using the control panel cee eccseeeceseeceeeeeceeecaeeecaeeeceuee
24. TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE TERM This License Agreement is effective unless terminated or rejected You may reject or terminate this license at any time by destroying all copies of the Software Program together with all modifications documentation and merged portions in any form or as otherwise described herein Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this License Agreement Upon such termination you agree to destroy all copies of the Software Program together with all modifications documentation and merged portions in any form TAXES You agree that you are responsible for payment of any taxes including without limitation any goods and services and personal property taxes resulting from this Agreement or your Use of the Software Program LIMITATION ON ACTIONS No action regardless of form arising out of this Agreement may be brought by either party more than two years after the cause of action has arisen except as provided under applicable law APPLICABLE LAW This Agreement is governed by the laws of the Commonwealth of Kentucky United States of America No choice of law rules in any jurisdiction shall apply The UN Convention on Contracts for the International Sale of Goods shall not apply UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Soft
25. USING the computer cccceeececseeeeceeeeecceeeecsaeeeeaaeeesaueeessueeessaueessaueesaesseessaaees 78 SCANNINGsIMAGES TOF Editing uierutansecteniictaucersieancete haere taned aan tuiiaumcnaiuauiam A E tanaeace 78 Creating a PDF from a scanned item sccsesvinsdvindvnvicaenserwahives cx aieakenwsivetWieseWoraaven cwnesee ati vanesvekonieunsmetiicae 79 Customizing scan settings USING the computer cccccsseeccseeeeeceeeeecaeeeeeeaeeeeseaeeessaeeeesegeeeseneeesaueeeseneeeas 79 Saving a scanned Image On the COMPULEN isese arni a a ea 80 Changing the Productivity Studio scan settings ccccccseceecseeeeeceeeeeceeeeeeeeeeeseeeeeseaeeessaeeeesageeeseneeesseeeeens 80 Adding a file toan e mail MESSAGE srnccresrnim a A E 80 Adding a new scanned image to an e mail MESSAQGE cccseeceseeeeeeeeeeeeeeeseeeesaeeeseeeeseeeeseneeseneeseaeesseeesaes 81 Scanning documents or images for e mailing cccseeccecseeeeceeeeeceeeeecaeeeeeseeeeeseeeeseeeeessaeeeeseeeeesenseesseneeeas 81 Changing the Productivity Studio e mail screen PrefereNCeS cccccseseccseeeecneeeeeseeeeeseeeeeeseeeesseseeessneeees 81 Canc ling a SCAN OD scetrece cn eccuneieeecteese drat icee eat lewnc bed fading ita hada E Ras Ramana da hed snows as name 82 Working WHA DIN OUOS sotrcccoe ss etrcentvincetectnyteedeastcetocnee te a seuweestocevweeseaeheuumecetenaneieus 83 REIIEVING ANG MANAGING PNOlOS censi iitiawincatelactcctosueces a suiaveeiasa
26. at8 5 x 11 in or5 x 7 in size but your camera has a print size of 4 x 6 in or L You need to make sure your chosen photo size on the printer is 4 x 6 in ori0d x 15 cm depending on the typically used photo size for your country or region e Make sure the 4 x 6 in 10 x 15 cm photo paper is loaded correctly in the paper support e f your camera lets you change the print size setting change the print size selection to 4 x 6 in 10 x 15 cm on the PictBridge enabled digital camera e f your camera does not allow you to change the paper size setting use the control panel to change the paper size to 4 x 6 in 10 x 15 cm 1 Insert the USB cable that came with your camera to the camera and insert the other end into the PictBridge port on the front of the printer 2 Turn the camera on and choose your first photo using the camera control panel 3 Wait for PictBridge Printing to appear on the display of the printer control panel Note If Paper Photo Size Error appears press x to clear the error message 4 Press 5 Press or gt repeatedly until Photo Size appears 6 Press V 7 Press lt 4 or gt repeatedly until 4 x 6 in or10 x 15 cm appears 8 Press V 9 Press lt or P repeatedly until Paper Setup appears 10 Press V 11 Press lt 4 or P repeatedly until Paper Size appears 12 Press V 13 Press lt 4 or P repeatedly until 10 x 15 cm appears 14 Press V 15 Press Start Color or Start Black Improving print quality
27. available in most digital cameras that lets you print directly from your digital camera without using a computer You can connect a PictBridge enabled digital camera to the printer and use either the printer or the camera to control printing photos 1 Insert one end of the USB cable into the camera Note Use only the USB cable that came with the camera 2 Insert the other end of the cable into the PictBridge port on the front of the printer Note Make sure the PictBridge enabled digital camera is set to the correct USB mode For more information see the camera documentation 3 If the PictBridge connection is successful the following appears on the display PictBridge Camera detected Press Y to change settings 4 If no selections were specified on your digital camera beforehand you can use the printer to control printing photos Press Select to choose default print settings Understanding the PictBridge menu The PictBridge default settings menu lets you select printer settings if you did not specify the settings beforehand on your digital camera For more information on making camera selections see the documentation that came with your camera 1 Connect a PictBridge enabled digital camera to the printer a Insert one end of the USB cable into the camera Note Use only the USB cable that came with the digital camera b Insert the other end of the cable into the PictBridge port on the front of the printer Note The
28. be available in the program font selection box Not all fonts are designed to be printed make sure the font is a TrueType font See the program documentation for more information Make sure the document was formatted or created for the printer Windows may substitute different fonts Line and page breaks may change with the font Use the program that created the document to fix these problems and then save the changes for the next time you print Colors on printout are faded or differ from colors on the screen Check the following When you think you have solved the problem test the solution by sending a document to print Are the color and print speed settings correct You may need to adjust the color and print speed Are the print cartridges low on ink 1 Do one of the following e In Windows Vista click Control Panel e In Windows XP or 2000 click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 128 3 Click Solution Center 4 Ifan exclamation point appears on either of the print cartridges the ink level is low Install a new cartridge Glossy photo paper or transparencies stick together Do photos or transparencies dry and stick together on the paper exit tray Remove the photos or transparencies from the paper exit tray as they exit the printer Allow them to dry before stacking It takes longer for the ink to dry on the surface of photo paper or transparencies than it does on most printouts
29. cable is not damaged e The light is on For more information see the related topic below Printer is plugged in but does not print These are possible solutions Try one or more of the following Make sure the printer is set as the default printer Try printing a test page Make sure the print queue is ready to print Make sure the printer is set as the default printer and is not being held or paused Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer first make sure the printer is attached with a USB cable to a USB port on the computer To verify the USB port 1 In Windows Vista click gt Control Panel gt Printers under Hardware and Sound In Windows XP click Start gt Settings Printers and Faxes Right click the Lexmark 5000 Series icon From the sidebar menu select Properties Click the Ports tab ao FF W N Make sure e The port is set to a USB port e File is not set as the port If the document still does not print then the USB port may not be enabled in the computer For more information see the related topic Enabling the USB port 137 Printer cannot communicate with computers over peer to peer network These are possible solutions Try one or more of the following Check the status of the host computer and printer Make sure e The host computer is on and is directly connected to the printer e The
30. cae ade eee eens 73 MaK tat COP aichiet ons arate eerouceeusamenseennotenc E aneuaaraniesehice aneiaat 73 POSSUM CODY CUNO rok trgstets r a oheotemessen vere aneasttenaiend 73 Making a COpYy JIGMICh On Gar Keh cceicc utente ost eeih ies a bellu tobias lala he Mate Made a 74 Copying multiple images on one page using the Control Panel ccccceeececeeeeceeeeeseeeeseeeeeseeeesees 74 Collating copies using the control PANEL ccceccceseecceeeeecseeeeceeeecsueeecseueecseueeesueessueeesseesesseeeessags 74 Enlarging OF FEGQUCING tan IMAG C sere tenes EE E E tated EN 75 Understanding the Copy MeNnu ccccscccccceecccceeeeceeeeecseeeeseueeecseeeessaueeeseueeeesaeeeesaeeeeseaeeesseeeessaeeenes 75 Canceling a copy after document is IOACE cecccseeccceeeeceeeeceeeeecaueeesueeeseeeesaueessaeeesaueesseeeeseneeenes 76 SO AIM ID LUN he cap ceca tices atuc eres oars ces sasines vacuo mim nieve cee een eee ome 77 Scanning USING thecontrol pane lssscimarssrosrinonri innon ae EEE seme esae 77 Scanning a COCUMENM erion a a aloo a 77 Understanding the Scan MeNi sissisota 77 Scanning tO a computer over A NETWOKK cccccccseeeccceeeeeeceeeeecaeeeeeceueeecsueeesseeeeeeueeessaeeessaeeeessaeeensaeeessagees 78 Scanning MUSING ONly The COMPUTE N eana E domed a 78 scanning a document using the computer ccccseecceceeeeecseeeeceuseeecseeeeceeeeceusecssaseeseaseeensuseessaeeeesoaees 78 Scanning text for editing
31. click the Save Settings drop down menu and select them from the list e To delete settings choose Delete a setting from the list from the Save Settings drop down menu Select the radio button next to the setting you want to delete and then click Delete Resetting printer software to factory default settings Windows 2000 Windows XP or Windows Vista users 1 In Windows Vista click gt Control Panel gt Printer In Windows 2000 and Windows XP click Start gt Settings gt Printers or Printers and Faxes 2 Right click the Lexmark 5000 Series icon 3 Click Printing Preferences 4 Click the Save Settings menu 5 From the Restore section select Factory Settings Defaults Note Factory default settings cannot be deleted Resetting the printer to factory default settings You can reset your printer to the original settings without using the printer software Note Resetting to factory default settings will delete all printer settings you selected 1 Press Settings Press or P until Defaults appears Press V Press or P until set Defaults appears Press V Press or P until use Factory appears 2 3 4 5 6 T Press i Note Language appears on the display indicating that the printer has been reset 8 Press lt or P until the language you want appears 9 Press V 10 Press lt or P until the country or region you want appears 11 Press V 12 Using the numeric keypad enter the current date 71 13 14 15 16 17 18
32. computer and both the printer and the computer are on Load an original document facedown in Automatic Document Feeder ADF From the desktop double click the Productivity Studio icon 78 4 Click Scan 5 Select the Photo or Several Photos option 6 Click Start You can edit the scanned image Creating a PDF from a scanned item 3 2 3 4 5 6 T Load an original document facedown on the scanner glass From the desktop double click the Productivity Studio icon From the Welcome Screen click Convert to PDF Select Photo Several Photos or Document Click to begin scanning Click Add Another to scan additional images or to add an image from the Library To add or scan another image do one of the following e Select Add New Scan and repeat step 3 to scan another image or e Select Add Photo from Photo Library to add a previously scanned image Select or deselect images by clicking on them in the preview pane Click Add Files when you have made your selections Select Save all images as one PDF file or Save each image as individual PDF file 9 Click Create PDF 11 12 lf you want to save the scanned image separately make your selections and click Save Otherwise click Cancel when the Photo Save options appear The software prepares your PDF and opens a Save dialog Enter a file name for your PDF and select a storage location Click Save Customizing scan settings using the computer 3 2 3
33. faces you e The top of the labels feeds into the printer first e The adhesive on the labels does not extend to within 1 mm of the edge of the labels e You use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam e The labels are loaded in the center of the paper support e The paper guides rest against the edges of the labels Note Labels require more drying time Remove each sheet of labels as it exits and allow it to dry to avoid ink smudging Loading greeting cards index cards photo cards and postcards You can load up to 25 greeting cards index cards photo cards or postcards at a time 1 Load cards with the print side facing you 2 Make sure e The cards are loaded in the center of the paper support e The paper guides rest against the edges of the cards 1 P O f Note Photo cards require more drying time Remove each photo card as it exits and allow it to dry to avoid ink smudging 36 Loading transparencies You can load up to 50 transparencies at a time 1 Load transparencies with the rough side facing you If the transparencies have a removable strip each strip should face away from you and down toward the printer 2 Make sure e The transparencies are loaded in the center of the paper support e The paper guides rest against the edges of the transparencies Notes e Transparencies with paper backing sheets
34. facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 Insert a CD into the computer or a flash drive into the computer or printer 3 If you are using e Windows Vista an AutoPlay screen appears Click Transfer Photos to your computer using the Productivity Studio e Windows XP a What do you want Windows to do screen appears Click Transfer Photos to your computer using the Productivity Studio e Windows 2000 a From the desktop double click the Productivity Studio icon b Click Transfer Photos 4 Click Select photos to print 5 To print all photos click Print 6 To print selected photos click Deselect All and select only the photo s you want to print 7 Click Print 8 From the Quality drop down list select a print quality 91 11 12 From the Paper Size in Printer drop down list select the paper size To select multiple prints of a photo or to select photo sizes other than 10 x 15 cm 4 x 6 in select the options you want in the table Use the drop down list in the last column to view and select other sizes Note If you want to edit your photo s before printing click Edit Photo above the Print Preview pane Select One Click Auto Fix Automatic Red Eye Reduction or Automatic Brightness Fix to let the software edit your photo s automatically Click More Retouch Tools to go to the photo editing window When you ve completed your edit s c
35. for any claim arising out of Lexmark s limited warranty or for any other claim whatsoever related to the subject matter of this Agreement Lexmark s and its suppliers liability for all types of damages regardless of the form of action or basis including contract breach estoppel negligence misrepresentation or tort shall be limited to the greater of 5 000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of or is directly related to the cause of action INNO EVENT WILL LEXMARK ITS SUPPLIERS SUBSIDIARIES OR RESELLERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT EXEMPLARY PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUES LOST SAVINGS INTERRUPTION OF USE OR ANY LOSS OF INACCURACY IN OR DAMAGE TO DATA OR RECORDS FOR CLAIMS OF THIRD PARTIES OR DAMAGE TO REAL OR TANGIBLE PROPERTY FOR LOSS OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS LICENCE AGREEMENT REGARDLESS OF THE NATURE OF THE CLAIM INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY AND EVEN IF LEXMARK OR ITS SUPPLIERS AFFILIATES OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASED ON A THIRD PARTY CLAIM EXCEPT
36. information see Removing and reinstalling the software on page 110 143 Scan was not successful These are possible solutions Try one or more of the following Check USB cable connection 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the lt USB symbol Restart computer Turn off and then restart your computer Scanning takes too long or freezes the computer These are possible solutions Try one or more of the following Close other software Close all programs not being used Change the scanning resolution to a lower value Load an original document facedown in the Automatic Document Feeder ADF From the desktop double click the Productivity Studio icon From the left pane of the Welcome screen click Scan Click Custom Settings Select a lower scan resolution oOo oa A Q N Click Start Poor scanned image quality These are possible solutions Try one or more of the following Check messages If an error message is displayed see Error messages on the printer display on page 146 Adjust the quality of the scan 1 Load an original document facedown in the Automatic Document Feeder From the desktop double click the Productivity Studio icon From the left pane of the Welcome screen click Scan Click Custom Set
37. make sure you are connecting to an analog connection on the PBX If none exists consider installing an analog telephone line for the fax machine For more information on faxing when using a PBX telephone service see the related topic Setting up to fax while behind a PBX Understanding the control panel Using the control panel The display shows e Printer status e Messages e Menus e Setting options 1 3 4 L C L C L L C a 2 5 Press To Quick Dial buttons Access any of the first five programmed Speed Dial numbers Phonebook Access any of the programmed Speed Dial numbers 1 89 or Group Dial numbers 90 99 Quality Adjust the quality of a fax copy or scan Display the Fax Copy or Scan menu depending on which mode is selected w Settings Access menus for maintenance functions paper size and type printer setup and printer defaults 25 Press To Fax Mode _ Access the fax default screen and send faxes eM cememinecmcetwe Setar niven Copy Mode Access the copy default screen and make copies i el eaae Scan Mode Access the scan default screen and scan documents Note The mode is selected when the button light is on 5 e Return to the previous screen e Delete a letter or number e Decrease a number e Delete a letter or number e Scroll through menus submenus or settings on the display e Select a menu or
38. not selected e Use Printer Offline is not selected Settings are not saved These are possible solutions Try one or more of the following Change time out settings If you press to select a setting an appears next to the selected setting The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off Save settings If you press V to select a setting an appears next to the selected setting Checking printer readiness The printer may not be ready to print Check the following When you think you have solved the problem test the solution by sending a document to print Make sure the printer has paper and is properly loaded Make sure you have followed the correct loading instructions for your printer 132 Remove the sticker and tape from the print cartridges 1 Lift the scanner unit 2 Remove the print cartridges from the print cartridge carrier 3 Make sure the sticker and tape are removed from the bottom and back of the cartridges Do the print cartridges have ink 1 Do one of the following e In Windows Vista click e In Windows XP and earlier click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Click Solution Center If an exclamation point appears on either of the print cartridges the ink level is low Install a new cartridge Check the USB connection 1 Check that the USB cable is connected to the computer The USB port on the ba
39. of the original product 160 Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark at 800 332 4120 or on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty We do not warrant uninterrupted or error free operation of any product Warranty service does not include repair of failures caused by Modification or attachments Accidents or misuse Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Supplies such as ink not furnished by Lexmark Products components parts materials software or interfaces
40. port located at the back of the printer Note Your power cord may look different from the one shown Setup sheet Instructions on setting up printer hardware and software and information on setup troubleshooting Installation software CD e Installation software for the printer i Telephone cord Use for faxing For more information about connecting e User s Guide in electronic format e Mac Help 13 Description User s Guide Getting Started or Setup Solutions Printed booklet that serves as a guide Note The User s Guide can be found on the installation software CD that shipped with the printer Note A USB cable may or may not be included Understanding the parts of the printer 11 Use the To Paper support Load paper Paper guides Keep paper straight when loading Automatic Document Feeder ADF Fax copy or scan one or more pages Note Do not load postcards photos small items or thin media such as magazine clippings into the ADF ly e Turn the printer on and off e Stop the print copy scan or fax process Control panel Operate the printer PictBridge port Connect a PictBridge enabled digital camera 7 Paper exit tray Hold paper as it exits Automatic Document Feeder ADF exit tray Pick up your original document after it has gone through the ADF Display View menus settings options printer status and messages 14 Use the To 10 Automatic Document Feeder A
41. probleme majeur d chelle nationale En consequence il vous est recommand de brancher un parasurtenseur dans la prise de courant a laquelle equipement est connect Utilisez un parasurtenseur r pondant a des caract ristiques nominales satisfaisantes et certifi par le laboratoire d assureurs UL Underwriters Laboratories un autre laboratoire agr de type NRTL Nationally Recognized Testing Laboratory ou un organisme de certification agr dans votre region ou pays Ceci pr vient tout endommagement de equipement cause par les orages et autres surtensions lectriques Cet equipement utilise des prises de telephone CA11A Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom s 111 Emergency Service This equipment may not provide for the effective hand over of a call
42. q or gt repeatedly until On Hook Dial appears and then press V You can now hear the dial tone of the telephone line 41 4 5 Enter a fax or Speed Dial 1 89 number press Quick Dial 1 2 3 4 or 5 or press Phone Book to select a number from the Speed Dial or Group Dial list For more information see Entering a fax number Note Press the keypad numbers to use an automated answering system Press Start Color or Start Black Sending a broadcast fax at a scheduled time You can send a fax to a group of fax numbers at a time you choose 1 Nn O oF A OQO N 10 Load an original document facedown in the Automatic Document Feeder ADF From the control panel press Fax Mode Press B Press or gt repeatedly until Delay Fax appears and then press v Press or P gt repeatedly until Delay Until appears and then press v Enter the time you want to send the fax and then press v If the printer is not set to the 24 hour mode press lt d or gt repeatedly to select AM or PM and then press to save your settings Enter a fax or Speed Dial 1 89 number press Quick Dial 1 2 3 4 or 5 or press Phonebook to select a number from the Speed Dial or Group Dial list For more information see Entering a fax number Note Press the keypad numbers to use an automated answering system lf needed add more fax numbers and press V until all for a maximum of 30 have been entered Note Each fax number c
43. region go to www lexmark com 106 Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions Try one of the following Change the language selection during initial setup After you select a language Language appears again on the display To change the selection 1 Press qor gt repeatedly until the language you want appears on the display 2 Press to save Select a different language after initial setup 1 From the control panel press Settings Press or P gt repeatedly until Device Setup appears Press V Press or gt repeatedly until Language appears Press V Press or P gt repeatedly until the language you want appears on the display Nn O OF FP Q N Press to save Power button is not lit These are possible solutions Try one or more of the following Press power button Make sure the printer is on by pressing D Disconnect and reconnect the power cord 1 Disconnect the power cord from the wall outlet and then from the printer 2 Plug the cord all the way into the power supply on the printer 107 3 Plug the cord into an electrical outlet that other electrical devices have been using 4 If the light is not on press 0 Software does not install These are possible solutions Try one or more of the following Check your operating system The following operating systems are supported Windows Vista Windows XP Windows 2000 and Mac O
44. select Print Page Borders Click OK Click OK or Print Pausing print jobs 1 2 3 For Windows Vista click gt Control Panel gt Printer For Windows XP click Start gt Settings gt Printers and Faxes Right click the Lexmark 5000 Series icon Select Pause Canceling print jobs 1 a A QOQ N In Windows Vista click Control Panel gt Printer In Windows XP click Start gt Settings gt Printers and Faxes Right click the Lexmark 5000 Series icon Select Open Right click the document name Select Cancel Printing specialty documents Choosing compatible specialty paper types Heavyweight matte paper A photo paper with a matte finish used for printing high quality graphics Lexmark PerfectFinish Photo paper A high quality photo paper specifically designed for Lexmark inkjet printers but compatible with all inkjet printers It is used specifically for printing professional quality photos with a glossy finish It is best when used with genuine Lexmark evercolor 2 ink providing photos that are fade and water resistant Lexmark Photo Paper An outstanding everyday heavyweight inkjet photo paper designed for use with Lexmark printers but compatible with all brands of inkjet printers Although inexpensive it offers excellent image quality and outstanding value Lexmark Premium Photo Paper A heavier photo paper specifically designed to bond chemically with Lexmark inks for eye catchi
45. services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 2007 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries PerfectFinish is a trademark of Lexmark International Inc The following term is a trademark or registered trademark of this company TrueType Apple Computer Inc Al
46. submenu item that appears on the display e Feed or eject paper if held for three seconds 7 e Increase a number e Scroll through menus submenus or settings on the display X e Cancel a fax print copy or scan job in progress e Clear a fax number or end a fax transmission and return to the fax default screen e Exit a menu or submenu and return to the default fax copy or scan screen e Clear current settings or error messages and return to default settings 26 JE E e p ARE A keypad number or symbol In Fax mode e Enter fax numbers e Navigate an automated answering system e Select letters when creating a Speed Dial list e Type numbers to enter or edit the date and time shown on the display In Copy mode Enter the number of copies or prints you want to make Auto Answer Set the printer to answer all incoming calls when the button light is on Note For information on setting the number of rings before the printer will answer incoming calls see Receiving a fax automatically using the control panel on page 42 Redial Pause In Fax mode e Display the last number dialed Press lt or P to view the last five numbers dialed e Insert a three second pause in the number to be dialed to wait for an outside line or get through an automated answering system Enter a pause only when you have already begun entering the number Start Black Start a black and white fax copy scan or print job depe
47. that wall jack Review digital phone service checklist The fax modem is an analog device Certain devices can be connected to the printer so that digital telephone services can be used e If you are using an ISDN telephone service connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port contact your ISDN provider e If you are using DSL connect to a DSL filter or router that supports analog use For more information contact your DSL provider e If you are using a PBX telephone service make sure you are connecting to an analog connection on the PBX If none exists consider installing an analog telephone line for the fax machine For more information on faxing when using a PBX telephone service see Setting up to fax while behind a PBX on page 61 Verify dial tone e Place atest call to the telephone number to which you want to send a fax to make sure that it is working correctly e If the telephone line is being used by another device wait until the other device is finished before sending a fax e If you are using the On Hook Dial feature turn up the volume to verify a dial tone Disconnect other equipment temporarily To ensure the printer is working correctly connect it directly to the telephone line Disconnect any answering machines computers with modems or telephone line splitters Check for paper jams Check for and clear an
48. the keypad Press V Enter the time using the keypad Press V If the hour you entered is 12 or less press qor gt repeatedly until AM PM or 24hr appears Press to save the setting Setting up a fax footer using the control panel h From the control panel press Fax Mode Press Press or P gt repeatedly until Fax Setup appears Press V Press or P gt repeatedly until Fax Printing appears Press V Press or P gt repeatedly until Fax Footer appears Press V Press or gt repeatedly until On appears Press V During the initial setup of your printer you were prompted to enter the date and time If you have not entered this information a Press Settings Press V Press or gt repeatedly until Device Setup appears Press Press or P gt repeatedly until Date Time appears Press Enter the date using the keypad Press V Enter the time using the keypad j Press V gt Q O0 Q O DF 48 k Ifthe hour you entered is 12 or less press lt d or gt repeatedly until AM PM or 24hr appears Press to save the setting Blocking junk faxes using the control panel If you have Caller ID you can block faxes sent from specific numbers and or all faxes which do not include a Caller ID number 1 From the control panel press Fax Mode Press Press or gt repeatedly until Fax Setup appears Press V Press V 2 3 4 5 Press 4 or P gt repeatedly until Fax Blocking appe
49. the telecommunications company you subscribe to you may need to switch the pattern for the printer to display Caller ID information For more information see Changing Caller ID pattern using the control panel on page 52 Fax Error The fax machines have stopped communicating Resend the fax There may have been a problem with the quality of the telephone line connection 116 Failed to Connect These are possible causes and solutions Try one or more of the following Use phone line checklist e Resend the fax There may have been a problem with the quality of the telephone line connection e Place atest call to the telephone number to which you want to send a fax to make sure that it is working correctly e If the telephone line is being used by another device wait until the other device is finished before sending the fax Make sure the printer detects dial tone e See Sending a fax while listening to a call On Hook Dial using the control panel on page 41 e Check the Dial Method setting 1 CO O DON OO O81 FP WD KN ot h Listen for a dial tone If you hear a dial tone but the printer hangs up without dialing this means it did not recognize the dial tone From the control panel press Fax Mode Press B Press or P gt repeatedly until Fax Setup appears Press V Press or P gt repeatedly until Dialing and Sending appears Press V Press or P gt repeatedly until Dial Method appears Press Pr
50. to another device connected to the same line This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s telepermit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications e There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and e The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt e The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN Using this product in Switzerland This product requires a Swiss billing tone filter Lexmark part number 14B5109 to be installed on any line which receives metering pulses in Switzerland The Lexmark filter must be used as metering pulses are present on all analog telephone lines in Switzerland Utilisation de ce produit en Suisse Cet appareil n cessite l utilisation d un filtre de tonalit de f
51. v lt or gt lt or gt d Press lt or P repeatedly until Use Current appears and then press v Understanding the Settings menu 1 From the control panel press Settings 2 Press lt or P repeatedly until the menu item you want appears 3 Press V 4 Press lt or P repeatedly until the submenu item you want or the setting you want appears 28 5 Press V Note When you choose a value selection an asterisk appears next to the selected setting 6 To go into additional submenus and settings repeat step 4 and step 5 as needed 7 If necessary press 5 repeatedly to return to the previous menus and make other selections From here You can Select e Ink Level to view the ink level of the color cartridge Press or gt to view the ink level of the black or photo cartridge e Clean Cartridges to clean the print cartridge nozzles e Align Cartridges to align the cartridge e Print Test Page to print a test page Paper Setup Select the size and type of paper loaded Device Setup Select e Language to change the language setting e Country to set the default blank paper size date format number of Caller ID patterns and region selection being used in your location Date Time to set the date and time Host Fax Settings to choose whether to allow the fax software from the computer to make changes in your fax settings Button Beep to set the volume of the tone when a control panel button i
52. 19 20 21 Press V Using the numeric keypad enter the time Press V Press lt or P to select the time format Press V Using the numeric keypad enter your fax number Press Using the keypad enter a fax name Press ff Note Initial Setup Complete appears on the display You will be prompted to load paper into the paper support and press to print an alignment page 72 Copying Making a copy 1 Load paper 2 Load an original document facedown in the Automatic Document Feeder ADF 3 From the control panel press Copy Mode 4 Press Start Color or Start Black If you want to change a setting 1 From the control panel press B 2 Press 4 or gt repeatedly until the menu item you want appears and then press v 3 Press or P gt repeatedly until the submenu item or the setting you want appears and then press v 4 To go into additional submenus and settings repeat as needed 5 If needed press 5 repeatedly to return to the previous menus and make other setting selections 6 Press Start Color or Start Black Adjusting copy quality Quality specifies the resolution used for the copy job Resolution involves a dots per inch dpi count the higher the dpi count the higher the resolution and copy quality 1 O ON O A A Q N Load paper Load an original document facedown in the Automatic Document Feeder ADF If necessary press Copy Mode Press Press or gt repea
53. 3 If you want to send a fax to a group of numbers broadcast fax a Press b Repeat entering fax numbers using any combination of the previous methods until a maximum of 30 fax numbers have been entered Note Each fax number contained in Group Dial entries counts toward the 30 number maximum Sending a fax using the control panel Make sure the printer is on 1 Load an original document facedown in the Automatic Document Feeder ADF 2 From the control panel press Fax Mode 3 Enter a fax or Speed Dial 1 89 number press Quick Dial 1 2 3 4 or 5 or press Phone Book to select a number from the Speed Dial or Group Dial list For more information see Entering a fax number Note Press the keypad numbers to use an automated answering system 4 If you want to send a fax to a group of numbers broadcast fax a Press b Add fax numbers for the group and press V until all have been entered for a maximum of 30 Note Each fax number contained in Group Dial entries counts toward the 30 number maximum 5 Press Start Color or Start Black Sending a fax while listening to a call On Hook Dial using the control panel The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax 1 From the control panel press Fax Mode 2 Press 3 Press
54. 4 From the desktop double click the Productivity Studio icon Click Scan Click Custom Settings Change the settings as needed Setting Options Color Depth Select Color Grey or Black and White Scan Resolution Dots Per Inch Select a scan resolution value from the drop down list Size e You can auto crop the scanned item e You can select the area to be scanned From the drop down list select a paper source 79 Setting Options Select area to be scanned Select the area to be scanned by choosing a paper size from the a 7S pT down list Convert the image to text with OCR the image to text with OCR Convert an image to text an image to text Always use these settings when Make your selections permanent by selecting the check box scanning Saving a scanned image on the computer 3 2 3 4 5 6 T 8 9 10 11 Load an original document facedown in the Automatic Document Feeder ADF From the desktop double click the Productivity Studio icon Click Scan Select Photo or Several Photos Click Start From the Save or Edit screen menu bar click Save To save to another folder click Browse and select a folder Click OK To rename the file enter the name in the File Name area To assign the name as a prefix to all of your photos select the Start all photos with File Name check box To save the photo as another file type select the file type from the File Type drop down list To select a date fo
55. 5 Reinstall the dry white roller push the roller lever gently to the left and then snap it into place 6 Reconnect the power cord and the phone line Partial document or photo copies These are possible solutions Try one or more of the following Check document placement Make sure the document or photo is loaded facedown in the Automatic Document Feeder ADF and centered between the ADF paper guides Check paper size Make sure the paper size being used matches the size you selected Check Original Size setting Make sure that the Original Size setting is Automatic or the size of the original document that you are copying Scan troubleshooting Scanner does not respond These are possible solutions Try one or more of the following Check messages Resolve all error messages Check power If the light is not on make sure the printer is plugged into a properly grounded outlet Make sure the power cord is properly connected to the printer Check printer default and pause settings 1 Do one of the following e In Windows Vista click gt Control Panel e In Windows XP click Start 2 Click Printer or Printers and Faxes 3 Double click the printer you want to check 4 Click Printer 5 Make sure no check mark appears next to Pause Printing If a check mark appears next to Set As Default Printer you must select the correct printer from a list each time you print Removing and reinstalling the software For more
56. AC address on page 95 Ping the printer 1 Do one of the following e In Windows Vista click gt All Programs gt Accessories gt Command Prompt e In Windows XP click Start gt Programs or All Programs gt Accessories gt Command Prompt Type ping followed by the IP address of the printer For example ping 192 166 2025 Press Enter 4 lf the printer responds you will see several lines appear that start with Reply from Turn off and restart the printer and then try resending your print job If the printer does not respond you will see Request timed out a Check that the computer has a wireless IP address 1 Do one of the following e In Windows Vista click gt All Programs gt Accessories gt Command Prompt e In Windows XP click Start gt Programs or All Programs gt Accessories gt Command Prompt 2 Type ipconfig 3 Press Enter 96 4 Check the Windows IP Configuration screen that appears for the wireless IP address of the computer Note Your computer may have an IP address for a wired network a wireless network or both 5 If your computer does not have an IP address see the documentation that came with your wireless access point wireless router to learn how to connect your computer to the wireless network b The printer may need to be reconfigured for new wireless network settings For more information see Run the Wireless Setup Utility 97 Maintaining the printe
57. Bridge communications error 151 printing failure 153 remote fax error 118 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 scan request failed 151 Exposure changing setting 91 EXT port 14 exterior of the printer cleaning 104 external devices checking 136 e mail attaching a scanned image 81 attaching files 80 E mail button 31 e mail screen preferences changing 81 e mailing an image 81 F factory default settings resetting printer 71 resetting printer software 71 faded colors 128 failed to connect error message 117 Fax menu 46 fax activity reports 62 activity reports using the control panel 52 confirmation reports 62 customizing settings 56 forwarding 55 forwarding using the control panel 44 receiving automatically 42 53 receiving manually 43 receiving with an answer code 43 setting a manual answer code 54 setting manual answer code using control panel 43 Fax button 31 fax cover page creating using the Fax Setup Utility 56 creating using the Productivity Studio 58 fax error 116 fax footer setting up using the control panel 48 fax header setting up 47 fax mode unsupported error message 117 fax settings blocking unwanted changes 50 changing using Fax Solutions Software 59 Fax Setup Utility Cover Page tab 56 customizing settings 56 Dialing and Sending tab 57 Fax Printing Reports tab 57 Ringing and Answering tab 57 Speed Dial tab 57 using 56 Fax Soluti
58. DF paper guides Keep paper straight when feeding into the ADF Telephone handset e Answer incoming telephone calls and talk to someone on the phone e Listen for fax tones when sending a fax Use the To USB port Connect the printer to a computer using a USB cable EXT port Connect additional devices such as a data fax modem telephone or answering machine to the printer Notes e Remove the plug to access the port e This connection method may not be applicable in all countries or regions EXT Connect the printer to an active telephone line to send and receive faxes The printer must be connected to this telephone line to receive incoming fax calls Note Do not connect additional devices to the LINE port and do not connect a DSL digital subscriber line ISDN integrated services digital network or cable modem to the printer 15 Use the Power supply with port Connect the printer to a power source Getting the printer ready to fax A CAUTION Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm Choosing a fax connection You can connect the printer with equipment such as a telephone an answering machine or a computer modem If problems occur see the topics listed under Setup troubleshooting in the Troubles
59. In Windows Vista click e In Windows XP and earlier click Start Click Programs or All Programs gt Lexmark 5000 Series Click Solution Center From the Maintenance tab click Print a test page ao A QOQ N Compare the printed page to the image displayed on the computer screen If the printed image matches the image displayed on the screen then you are finished 6 Ifthe test page did not print at all or has quality problems attend to any error messages that appear on the screen 134 Printing a test page using the control panel 1 Press the Settings button Press lt 4 or gt repeatedly until Maintenance appears Press V 2 3 4 Press lt or P gt repeatedly until Print Test Page appears 5 Press V 6 Follow the instructions on the printer display Test page does not print These are possible solutions Try one or more of the following Make sure the printer is receiving power If amp is not on the printer may not be receiving power e Press Q e Plug the printer into a different electrical outlet e lf the printer is plugged into a surge protector unplug the printer and plug it directly into an electrical outlet Check the USB connection 1 Check that the USB cable is connected to the computer The USB port on the back of the computer is marked by the lt USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into t
60. Inc at www lexmark com or your Lexmark representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This equipment contains no user serviceable parts For repair and warranty information contact Lexmark International Inc See the previous paragraph for contact information Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory ora recognized safety certification body in the country region of use This is to avoid damage
61. K 81 Canceling a scan job e To cancel a scan job before your document is pulled down into the Automatic Document Feeder ADF press e f you have loaded a document into the Automatic Document Feeder ADF and the printer roller has started pulling it into the printer but you have not yet initiated your scan job 1 Pull the control panel up 2 Gently lift your original document out of the ADF 3 Push the control panel down until it snaps into place e To cancel a scan job started in Productivity Studio click Scan and then click Stop 82 Working with photos Retrieving and managing photos Inserting a flash drive 1 Insert the flash drive into the PictBridge port on the front of the printer Note An adapter may be necessary if your flash drive does not fit directly into the port 2 Wait for the computer to recognize that a flash drive is installed When the flash drive is recognized the message New photos have been found What do you want to do appears If the printer does not read the flash drive remove and reinsert it Warning Do not touch cables any network adapter the flash drive or the printer in the area shown while actively printing reading or writing from the flash drive A loss of data can occur Also do not remove the flash drive while actively printing reading or writing from the flash drive 83 Connecting a PictBridge enabled digital camera PictBridge is a technology
62. P Printing Load an original document facedown in the Automatic Document Feeder ADF From the control panel press Scan Mode Press or P gt repeatedly until the computer to which you want to scan appears Press V Press or gt repeatedly until the scan destination you want appears Press Start Color or Start Black Scanning using only the computer Scanning a document using the computer 3 2 3 4 5 Load an original document facedown in the Automatic Document Feeder ADF From the desktop double click the Productivity Studio icon Click Scan Select the Document option Click Start The scanned document is loaded into your default word processing application You can now edit the document Scanning text for editing using the computer Use the Optical Character Recognition OCR feature to turn a scanned document into text you can edit with a word processing application 1 2 3 4 5 6 Make sure the printer is connected to a computer and both the printer and the computer are powered on Load an original document facedown in the Automatic Document Feeder ADF From the desktop double click the Productivity Studio icon From the Welcome Screen click Scan and Edit Text OCR Select the Document option Click Start The scanned document is loaded into your default word processing application You can now edit the document Scanning images for editing 1 2 3 Make sure the printer is connected to a
63. Press to turn off the printer 2 Remove the jammed banner paper from the printer Review banner printing checklist e Use only the number of sheets needed for the banner e Select the following settings to enable the printer to feed paper continuously without jamming 1 With a document open click File Print Click Properties Preferences Options or Setup Select the Paper Setup tab From the Paper Size area select Banner Select Letter Banner or A4 Banner as the paper size Select Portrait or Landscape Click OK Click OK or Print oN OOA WO N Paper continues to jam Are you using paper designed for an inkjet printer Check the type of paper you are using Some low quality papers may be too thin or too slick to be fed correctly into the printer For more information see Choosing compatible specialty paper types on page 66 Are you loading the paper correctly For more information see Loading paper on page 35 Note Do not force paper into the printer 122 Print troubleshooting Partial 4 x 6 in 10 x 15 cm photo prints when using a PictBridge enabled digital camera Make sure photo size and paper size are set correctly The printer displays the Paper Photo Size Error when your chosen photo size does not match the paper size that is set This typically happens when you are trying to print from your PictBridge enabled digital camera You may have left the printer control panel Photo Size menu item setting
64. Press V Press or gt repeatedly until a lower speed appears Press V Notes e The lower the transmission speed the longer it will take your fax to send e This solution will reduce the speed for future faxes until you reset the transmission speed Resend the fax If the problem persists repeat the previous steps to send the fax at successively lower transmission speeds Note 2400 bps is the lowest transmission speed Phone Line Busy These are possible causes and solutions Try one or more of the following Change redial settings The printer automatically redials three times at 2 minute intervals You can change the default settings to redial up to five times at intervals up to 8 minutes 118 To change the redial settings 1 From the control panel press Fax Mode Press B Press or P gt repeatedly until Fax Setup appears 2 3 4 Press V 5 Press qor P gt repeatedly until Dialing and Sending appears 6 Press V 7 To change the number of times the printer will redial a Press 4 or P repeatedly until Redial Attempts appears b Press V c Press qor gt repeatedly until the setting you want appears d Press V 8 To change the length of time between redials a Press 4 or P repeatedly until Redial Time appears b Press V c Press 4 or P repeatedly until the setting you want appears d Press V Schedule to resend fax at a later time See Sending a broadcast fax at a scheduled time on page 42
65. S X Note Windows 2000 users should use Service Pack 3 or later Check your system requirements Check that your computer meets the minimum system requirements listed on the printer box Check the USB connection 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the e amp gt USB symbol Reconnect power supply 1 Press to turn the printer off 2 Disconnect the power cord from the wall outlet 3 Gently remove the power supply from the printer 4 Reconnect the power supply to the printer 5 Plug the power cord into the wall outlet 6 Press to turn the printer on Disable anti virus programs 1 Close all open software applications 2 Disable any anti virus programs 3 Double click the My Computer icon In Windows XP click Start to access the My Computer icon 4 Double click the CD ROM drive icon 5 If necessary double click setup exe 6 Follow the instructions on the computer screen to install the software Remove and reinstall software Uninstall the printer software and then reinstall it For more information see Removing and reinstalling the software on page 110 108 Page does not print These are possible solutions Try one or more of the following Check messages If an error message is displayed see Error messages on th
66. Spain e South Africa e Turkey e Greece 18 To connect an answering machine or other telecommunications equipment to the printer 1 Remove the plug from the back of the printer Note Once this plug is removed any country or region specific equipment that you connect to the printer by the adapter as shown will not function properly Warning Do not touch cables or the printer in the area shown while actively sending or receiving a fax Country region e Germany e Austria e Switzerland There is a plug installed in the EXT port of the printer This plug is necessary for the proper functioning of the printer a 19 Note Do not remove the plug If you remove it other telecommunications devices in your home such as telephones or answering machines may not work Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer 1 Make sure you have a telephone cord and a telephone wall jack 2 Connect one end of the telephone cord into the LINE port 2 of the printer Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer 1 Make sure you have a telephone cord provided with the product and a telephone wall jack 2 Connect one end of the telephone cord into the LINE po
67. Staling Pint earnnidge S er e e ETOO 99 Reming MOVING CanridgES aurrene EE E todons 101 Using genuine Lexmark print CartridQes ccccccccscesseccsseseseecseeseeeceueesseesseeseeenseeseeeseusesseeneeesoess 101 AIONNOPINCCaNdOC Sennaa one me Serie meri enrit nNnr ae eer nee eee er ee mere re 101 Cleaning the print Cartridge NOZZICS ccccccsecccseececeeeeeceeeeceueeesseeeceueessauseeseeesseeessueeessaeesseneesas 101 Wiping the print cartridge nozzles ANd CONTACTS ccccecsecseceeeeeeeeeseeeeeueeeseeseeeseeeeeeenseeteeeseeenes 102 Preserving theprint earnndgaSsorucier ahaha ano cathe E se iene cued itemnes 103 Cleaning the scan lens and white roller cccccsssccceeecccceeeeeceeeeeceeeeecceuseeseeeessageessegeesseueeesseeeesas 103 Cleaning the exterior Of the Prine fccteeceseseeitestacevieeeeteact head a acc tee ae ee 104 Ordering SUD DIES sures a a eagsaueac bac NE sage aste ease 105 ONGETING DINU CAMMOGSS saccsascasananatuncsasnttietaxonsaincasieactianistdialasttaiuet a Ra AE Ea 105 Ordering paper and Other supplies ccccecccseecessececeeeecececeeeeceeeeeceeeceeeceeeseeessueessaueesegeeseneesgeesneeseas 105 TFOUDIGSNOOUING isise aa R R 107 SEU TTOUDISSTIOON MC cren E A R aay ce pai EE S 107 Fax TOUDIESNOOUN serons ne r a e oeedes suds taeseantee 111 Jams and misfeeds trouDleSNooting cccccccsecccsececesceceseecseeceeeseuceseueeseueeecseeseseeseseeeeueeseeesenes 120 FIRM TrOUDIOS MOOG gt si
68. Studio icon b Click Transfer Photos Click Select photos to save Click Deselect All Click to select the photo s you want to transfer and then click Next If you want to save the photos to the default folder click Next Nn O O A Q If you want to save the photos in a folder other than the default folder a Click Browse b Select the folder you want c Click OK 8 If you want to assign a prefix to all of the photos you just transferred select the check box and enter a name 9 Click Next 86 10 If you want to delete your selected photos a Select Yes b Click Done 11 Remove the CD or flash drive to view your transferred photos in the Photo Library Changing the Productivity Studio temporary files preferences 1 From the desktop double click the Productivity Studio icon 2 From the Tools menu click Preferences 3 Click Temporary Files a Use the slider to set the maximum disk space you want to allocate for temporary files created by the Productivity Studio b Click Browse to choose a different folder for saving the temporary files 4 Click OK Changing the Productivity Studio searched folders preferences 1 From the desktop double click the Productivity Studio icon 2 From the Tools menu click Preferences 3 Click Searched Folders 4 If you want to exclude system folders when looking for photos select Ignore system folders 5 Click OK Changing the Productivity Studio library preferences 1 From the d
69. These are possible solutions Try one or more of the following Check paper e Use the appropriate paper for the document If you are printing photos or other high quality images for best results use Lexmark photo papers e Use a paper that is a heavier weight or bright white 123 Select a higher print quality 1 Depending on your print job press Copy Mode or Scan Mode 2 Press Quality 3 Press or gt repeatedly until the quality you want appears 4 Press V Check print cartridges If the document still does not have the print quality you want follow these steps 1 Align the print cartridges For more information see Aligning print cartridges on page 101 If print quality has not improved continue to the next step 2 Clean the print cartridge nozzles For more information see Cleaning the print cartridge nozzles on page 101 If print quality has not improved continue to the next step 3 Remove and reinsert the print cartridges For more information see Removing a used print cartridge on page 98 and Installing print cartridges on page 99 If print quality has not improved continue to the next step 4 Wipe the print nozzles and contacts For more information see Wiping the print cartridge nozzles and contacts on page 102 If print quality is still not satisfactory replace the print cartridges For more information see Ordering supplies on page 105 Poor text and graphic quality
70. WARRANTY Lexmark warrants that the media e g diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end user This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty 2 DISCLAIMER AND LIMITATION OF WARRANTIES EXCEPT AS PROVIDED IN THIS LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM AS IS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO TITLE NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ABSENCE OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PROGRAM This Agreement is to be read in conjunction with certain statutory provisions as that may be in force from time to time that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified If any such provisions apply then to the extent Lexmark is able Lexmark hereby limits its liability for breach of those provisions to one of the following replacement of the Softw
71. acturation suisse n de r f rence Lexmark 14B5123 devant tre install sur toute ligne recevant des impulsions de comptage en Suisse Ce filtre doit tre utilis pour toute installation car ces impulsions existent sur toutes les lignes telephoniques suisses Verwendung dieses Produkts in der Schweiz Fur dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zahlzeichenubertragung Lexmark Teilenummer 14B5109 fur jede Leitung installiert werden ber die in der Schweiz Zeitsteuertakte bertragen werden Die Verwendung des Lexmark Filters ist obligatorisch da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero codice Lexmark 14B5109 da installare su tutte le linee che ricevono impulsi remoti in Svizzera E necessario utilizzare il filtro Lexmark poich gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product 159 Mode Description Power consumption Watts High Off The product is plugged into a wall outlet but the power switch is turned off Low Off lt 1 W Off The product is plugged into a wall outlet the power switch is turned off and the n a product is in the lowest possible power consumption mod
72. ajority in the place you sign this License Agreement and if applicable you are duly authorized by your employer or principal to enter into this contract ENTIRE AGREEMENT This License Agreement including any addendum or amendment to this License Agreement that is included with the Software Program is the entire agreement between you and Lexmark relating to the Software Program Except as otherwise provided for herein these terms and conditions supersede all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Program or any other subject matter covered by this License Agreement except to the extent such extraneous terms do not conflict with the terms of this License Agreement any other written agreement signed by you and Lexmark relating to your Use of the Software Program To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement the terms of this License Agreement shall control 163 Index A adjusting brightness automatically 88 90 adjusting the hue of a photo 89 adjusting the saturation of a photo 89 Advanced button 33 aligning print cartridges 101 alignment error 146 answering machine receiving a fax using computer 54 receiving a fax using control panel 44 Auto Answer 57 Automatic Document Feeder loading documents 38 paper capacity 38 automatic document feeder clearing a paper jam 120 Automatic Docu
73. aper Note To avoid paper jams make sure the paper does not buckle when you adjust the paper guides Using the automatic paper type sensor The printer is equipped with an automatic paper type sensing device The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you For example if you want to print a photo load photo paper into the printer The printer detects the type of paper and automatically adjusts the settings to give you optimum photo printing results Loading envelopes You can load up to 10 envelopes at a time Warning Do not use envelopes that have metal clasps string ties or metal folding bars 1 Load envelopes in the center of the paper support with the stamp location in the upper left corner 2 Make sure e The print side of the envelopes faces you e The envelopes are designed for use with inkjet printers 35 e The paper guides rest against the edges of the envelopes w Qe Notes e Do not load envelopes with holes perforations cutouts or deep embossing e Do not use envelopes that have exposed flap adhesive e Envelopes require more drying time Remove each envelope as it exits and allow it to dry to avoid ink smudging Loading labels You can load up to 25 sheets of labels at a time 1 Load labels with the print side facing you and the top of the sheet fed into the printer first 2 Make sure e The print side of the labels
74. are Program or reimbursement of the price paid for the Software Program 3 LICENSE GRANT Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement a Use You may Use one 1 copy of the Software Program The term Use means storing loading installing executing or displaying the Software Program If Lexmark has licensed the Software Program to you for concurrent use you must limit the number of authorized users to the number specified in your agreement with Lexmark You may not separate the components of the Software Program for use on more than one computer You agree that you will not Use the Software Program in whole or in part in any manner that has the effect of overriding modifying eliminating obscuring altering or de emphasizing the visual appearance of any trademark trade name trade dress or intellectual property notice that appears on any computer display screens normally generated by or as a result of the Software Program b Copying You may make one 1 copy of the Software Program solely for purposes of backup archiving or installation provided the copy contains all of the original Software Program s proprietary notices You may not copy the Software Program to any public or distributed network c Reservation of Rights The Software Program including all fonts is copyrighted and owned by Lexmark International Inc and or its suppliers Lexmark reserves al
75. are not recommended e Transparencies require more drying time Remove each transparency as it exits and allow it to dry to avoid ink smudging Loading iron on transfers You can load up to 10 iron on transfers at once but you will achieve best results loading them one at a time 1 Load iron on transfers with the print side of the transfer facing you 2 Make sure e You follow the loading instructions that came with the iron on transfers e The transfers are loaded in the center of the paper support e The paper guides rest against the edges of the transfers Loading custom size paper You can load up to 100 sheets of custom size paper at a time 1 Load paper with the print side facing you 2 Make sure e The paper size fits within these dimensions Width 76 0 216 0 mm 3 0 8 5 inches Length 127 0 432 0 mm 5 0 17 0 inches e The stack height does not exceed 10 mm e The paper is loaded in the center of the paper support e The paper guides rest against the edges of the paper Loading banner paper You can load up to 20 sheets of banner paper at a time 1 Remove all paper from the paper support before loading the banner paper 2 Tear off only the number of pages needed to print the banner 37 3 Place the required stack of banner paper behind the printer 4 Feed the leading edge of the banner paper into the printer first 5 Make sure e The paper is loaded in the center of the paper support e The
76. ars 6 7 Press or gt repeatedly until Turn On Off appears 8 Press V 9 Press q or gt repeatedly until On appears 10 Press V 11 If you want to block faxes from specific phone numbers a Press qor gt repeatedly until Add appears Press Enter a fax number of up to 64 characters Characters can include numbers and the symbols and Press lf you want to enter a corresponding name enter it using the keypad buttons 0o aooo Note A name can include up to 24 characters Press V If you want to enter additional numbers 1 Press V 2 Repeat step c through step f h Note You can enter up to 50 phone numbers h Ifyou do not want to enter additional numbers 1 Press 4 or gt repeatedly until No appears 2 Press V 12 If you want to block all faxes that do not provide a Caller ID number a Press 4 or P repeatedly until BLock No ID appears b Press V c Press 4 or gt repeatedly until On appears d Press to save the setting 49 13 If you want to print a list of blocked faxes a Press 4 or P repeatedly until Print appears b Press V to print the list Blocking unwanted changes to fax settings using the control panel This feature blocks network users from changing fax settings 1 2 3 4 5 6 T From the control panel press Settings Press or P gt repeatedly until Device Setup appears Press Press or P until Host Fax Settings appears Press V Press or P until Block appears
77. atecstaclaspidaectanitaiccesemcisenndnn cd ninenct eanthehdus bat imaeeeaaanoeuacenctssameaeacinenaanraaetnaeisiense es 123 CODY TFOUBDIESIIOO UN Gi gecep acess smarncnenstacetiecuenceue ane aedeuaueduwun EE 141 SCA ATOUDICSHOOUNG acnacscctnneiecciten ch atresia eranieded a ae ith adaacmsinoeh leah oaenhenuietean ad cayiteceeuides 143 Error messages on the printer GISPIAY ccccceecceseeneeeceeeeseceneeeeeeeesseeeeeeeseesseeeseeeseeeeneeeseeeeseeenanes 146 Error messages on the computer SCIEN ccccccsseccseessseseecseeeeceeseecceeeeeesseutseseeeaeenseeeseceeeeneeenens 152 NOCES eae ere eee career ease earn ce uan cece pene smeumeancy ae renee gece Seeneeceueet uercune seme 155 PFOGUGCE INTONMAION e E canted ets ten E date hice TE SA PE A E E E EEEE EE 155 E AION TOCO naint a a a a a eh Rohl ies 155 POWErCONSUMDU OMaria a dxodedn alate tahoe ioeesieeimmeremean eta 159 MACK Gate e nes ee ep te a ene ee fe ne ee eS ee ee ene ey Cee ne ee ee ae eee em 164 Finding more information Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for You can find this document in the printer box or on the setting up hardware and software Lexmark Web site at www lexmark com User s Guide Description Where to find The User s Guide gives you instructions for setting up You can find this document in the printer box or on the hardware and software on Windo
78. ax manual answer code USING the COMPUTEL cccceccceeeeceeeeceeceeaeeeceeeeceeeeseeeesaueesaeeeseeeeaaes 54 Using Caler ID trom the Sofware srinient a E e a a a ele 54 Receiving a fax with an answering machine using the computer ccceccecseeeeceeeeeeceeeeesaeeeeseeeeesaneeesees 54 FOWA E e Steet iaseheaettt a ented renner eee a steed eae nectar essen eeee oe 55 WSING tne computer PRONG BOOK crae A 55 Customizing fax settings USING the COMPUTET ccccccssececeeeeeceeeceeeeeeecceueeeseeeeeeueeeseaeeesaneeesseeeeeas 56 Customizing settings using the Fax Setup Utility ceccseeccsseeeceeeeceeeeseeeeceaeeeceeeeseeesegeeseneesseeeesaees 56 SEUNG AVO ANSWE to ON enian a a aa a e a a selena eee estas 57 Setting up Quick Dial buttons USING the COMPUTED eccceecccsseeeceeeeceeeeceeeeseeeeesaeeeseueeseueesegeesegeesseeessaees 58 Creating a fax cover page using the Productivity StuiO cccccseeeccsseeeceeeeeeeeeeeeeeeeeeseeeeeeeeeeeseueeeseneeess 58 BIOCKING JUNK AKC Sun a a a adule aeineand ae coels 58 Using the Fax Solitons SOWAT sspe a e a a 59 Seting UID a dialing Pref isss a EE E R E E E E 60 Setn TMS CISTINGIVE Ngai a a a a a S 60 Setting the number of rings before receiving a fax automatically n0nnnnennnnnnnnennnesennnerrnsrrnnrnrrsrnennnrreen 60 Seting UD SPEC Dial cescoteenaemeasiamectors Sechceaddecieiesees hei a E AN 61 Setting up to fax while behind a PBX ccccccc
79. ccsesccceseecceeseeceesececeueeeseseeeceueeeeegeeeeeseeesseeessaeeeessuseeseeeeess 61 P HATING TAX activity repos wcheria hires ines ave aatd utd S 62 POPU UMN case secetsaet testes needa at ecthetvennacut desea sastpestusr ues gu nuertcceweaseacubmamerwsaeesmuesunueeeageencenetagzced 63 Pint Dase COCUMGINIG ic cersiccy tad od Geerthuactadd oie a E 63 Pann a documen aesa a a a teat heveustenscusaaed 63 PANUNG WV CD PAJE dree ss suenen ee ee ueee nieces nantemtaceounneeacy 63 Printing photos Or images from a WED page cccccsecccceseeeeeeseeeseeeeeeeueeeceuseeeeaeeeesaeeeeseueeessaeeessageeeseneeesens 64 Printing muktiple COPIES ofa documenteren a oimeudeveunedeusvenbeanddcghiiieeueyentgaudeveuled 64 Printing on both sides Of the PAPEL cccccccccsesccceseeceececeueecsaeecsaueceeeeesaueeseueeseaeeseueeeseeeseeeesaeeesueesneesags 65 COM ATII NG CONS S c g tara cack eee gatas daw net QUO net lisa enna erste O eivce Ura eesrene anes ceca 65 Printing multiple pages on one Sheet N Uf ccccccsececeeeeceeeeceeeeeseeeeeeeeesaeeeseueeseueeseeessueeeseeesseeeseneesens 66 Fausing PINLJODS wel closet catch site il a cde tae seasseemaamen ct atmuunnnmtuuaaseue nauade 66 Canceling Ort ODS seo scsce est oscevtsceect ects a eevee ok oxde eee dans ienevacoise 66 FP IMIG specialy COCUIMC ING sire cadesaatasaicnno E E E EE 66 Choosing compatible specialty Paper types ceccccsecccseecceeeeceeeeceececeueeseueeseueeeseeeseeeeseg
80. ch other For a device to be able to communicate wirelessly it must have a wireless print server attached or installed that enables it to receive and transmit radio waves Finding your MAC address You may need the media access control MAC address of the print server to complete network printer configuration The MAC address is a series of letters and numbers listed on the bottom of the external print server Sharing a printer in a Windows environment 1 Prepare the computers to share the printer a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing See the Windows documentation for detailed instructions b Install the printer software on all computers that will print to the printer 2 Identify the printer On the computer that is attached to the printer Click Start gt Settings gt Printers or Printers and Faxes Right click the Lexmark 5000 Series icon Click Sharing Click Shared As and give the printer a distinctive name Click OK o0oaQao es 3 Locate the printer from the remote computer Note The remote computer is the one that is not attached to the printer Windows 2000 or Windows XP users only Click Start gt Settings gt Printers and Faxes Right click the Lexmark 5000 Series icon Click Properties Click the Ports tab and then click Add Port Select Local Port and then click New Port Enter the Universal Naming Convention UNC
81. ck of the computer is marked by the lt USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that the light is on Checking the Spool Settings for banner printing Banner printing is not possible if certain Spool Settings are selected Verify that you have the right settings selected 1 For Windows Vista click gt Control Panel gt Printer For Windows XP click Start gt Settings gt Printers or Printers and Faxes Right click the Lexmark 5000 Series icon Select Properties Click the Advanced tab At the bottom of the Advanced tab click Print Processor O a A W N Verify that the Default data type is LEMF If it is not select LEMF from the available choices and then click OK Resolving font problems Have you applied the fonts correctly in the program Most programs do not print a stretched or resized font Is the font a TrueType font Is it available on the computer The font you are trying to print may not be available in the program font selection box Not all fonts are designed to be printed make sure the font is a TrueType font See the program documentation for more information 133 Was the document formatted or created for the printer Windows may substitute different fonts Line and page breaks may change with the font Use the progra
82. click the Productivity Studio icon Place the image facedown in the Automatic Document Feeder ADF Click E mail Click Start The image is scanned From the Send Quality and Speed area of the screen select the image size oOo oa A Q N Click Create E mail to create an e mail message with your scanned image s attached Scanning documents or images for e mailing You can e mail attached scanned images using your default e mail application 1 Load an original document facedown in Automatic Document Feeder ADF From the desktop double click the Productivity Studio icon Click E mail 2 3 4 Select from the Photo Several Photos or Document options 5 Click Start 6 If you are scanning a photo select the Photo Size from the Send Quality and Speed area 7 Click Create E mail to have your images attached to an e mail message Changing the Productivity Studio e mail screen preferences 1 From the desktop double click the Productivity Studio icon 2 From the Tools menu click Preferences 3 Click E mail Screen e Click Remember my last selection to use the photo size you selected in your most recent e mail message e Click Original Size Good for Printing to send photo attachments at their original size e Click Reduced to 1024 x 768 Good for Full screen Viewing to send photo attachments at 1024 x 768 pixels e Click Reduced to 640 x 480 Good for Quick Viewing to send photo attachments at 640 x 480 pixels 4 Click O
83. ct a higher or lower gamma value Note You can enter gamma values from 10 10 If you are not satisfied with your changes return the gamma value back to 0 4 Click Save to keep your changes Despeckling a photo Despeckling lets you remove specks that appear in your photo 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click Enhancements 3 Click Despeckle 4 Using the slider adjust the Despeckle setting You can preview the changes to your image by comparing the Before and After preview panes at the top of the window 5 Click OK The thumbnail is updated Changing the Brightness Contrast settings of a photo 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click Enhancements 3 Click Brightness Contrast 4 Adjust the brightness and contrast settings You can preview the changes to the image by comparing the Before and After preview panes at the top of the window 5 Click OK to accept your changes or click Cancel to reject them Note You can let the software automatically adjust only the brightness of the image by clicking Automatic Brightness on the Quick Fixes tab Applying a color effect to a photo 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click the Enhancements tab 3 Click Color Effe
84. cts 4 Apply acolor effect You can select sepia antique brown black and white or antique grey 5 Click OK 90 Changing the Exposure setting of a photo Changing the Exposure setting lets you correct lighting irregularities in your photo 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click Enhancements 3 Click Exposure 4 Using the slider adjust the amount of exposure to correct uneven lighting in your image You can preview the changes to your image by comparing the Before and After preview panes at the top of the window 5 Click OK to accept your changes or click Cancel to reject them Removing wavy patterns from scanned photos magazines or newspapers Descreening helps to remove wavy moire patterns from images scanned from magazines or newspapers 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit Click the Advanced tab Click Image Patterns To remove the image patterns caused by scanning from magazines or newspapers click Remove Patterns From the drop down list select the patterns to be removed To reduce stray marks on color photos click the check box and then move the slider to the desired value Nn Oo O FP Q DN Click OK The thumbnail is updated Printing photos Printing photos from a CD or flash drive using the computer 1 Load photo paper with the glossy or printable side
85. cuments into the Automatic Document Feeder 38 envelopes 35 glossy paper 35 greeting cards 36 heavyweight matte paper 35 index cards 36 iron on transfers 37 labels 36 paper 35 photo cards 36 photo paper 35 postcards 36 transparencies 37 M MAC address finding 95 Maintenance button 33 maintenance menus Settings menu 29 memory full error message 151 moire patterns removing from scanned images 91 N network scanning 78 networking using a print server 96 noise emission levels 157 notices 156 157 158 159 160 N up feature 66 O OCR editing document text 78 On Hook Dial feature 41 One Click Auto Fix 88 ordering supplies 105 out of memory error 153 out of paper error 153 P page does not print 109 page prints with different fonts 129 paper choosing specialty 66 167 paper continues to jam 122 paper exit tray 14 paper guide 14 paper jam error 154 paper jam in the automatic document feeder ADF 120 paper jam in the paper support 120 paper jam in the printer 120 148 paper or specialty media misfeeds 121 paper support 14 paper type choosing automatically 35 paper loading 35 partial 4x6in 10x15cm photo prints when using PictBridge 123 partial document or photo copies 143 partial document or photo prints 126 partial document or photo scans 145 parts Automatic Document Feeder ADF 14 Automatic Document Feeder ADF exit tray 14 Automatic Document Feeder ADF paper guide 14 control panel 14 di
86. d reinstall the software Uninstall the printer software and then reinstall it Cartridge Error 1102 1203 1204 or 120F 1 Remove the print cartridges and close the cartridge carrier lids 2 Disconnect the power cord from the electrical outlet 3 Reconnect the power cord to the electrical outlet 4 Ifthe 5 button is not lit press Q 5 Reinsert the print cartridges 146 If the error does not reappear the problem has been corrected If the problem reappears one of the cartridges is not working properly Continue with the following procedure to determine which cartridge is not working properly 1 Remove the print cartridges and close the cartridge carrier lids 2 Disconnect the power cord from the electrical outlet 3 Reconnect the power cord to the electrical outlet 4 If the button is not lit press Q 5 Reinsert the black or photo print cartridge 6 If the error e Reappears replace the black or photo print cartridge with a new one e Does not reappear reinsert the color print cartridge 7 Ifthe error reappears replace the color print cartridge with a new one Black Ink Low Color Ink Low Photo Ink Low 1 Check the indicated ink level or levels and install a new print cartridge or cartridges if necessary To order supplies see Ordering print cartridges on page 105 2 Press to continue Clear Carrier Jam These are possible solutions Try one or more of the following Remove any obstruction
87. e Adjust the quality of printed photos 1 Setting will return to factory default setting when the PictBridge enabled digital camera is removed Setting must be saved individually 85 Transferring all photos from a CD or flash drive using the computer 1 Insert a CD into the computer or insert a flash drive into the computer or printer 2 If you are using e Windows Vista an AutoPlay screen appears Click Transfer Photos to your computer e Windows XP a What do you want Windows to do screen appears Click Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard e Windows 2000 a From the desktop double click the Productivity Studio icon b Click Transfer Photos 3 Click Automatically save all photos to My Pictures 4 If you want to delete your photos from the flash drive a Select Yes b Click Done 5 Remove the flash drive or CD to view your transferred photos in the Photo Library Transferring selected photos from a CD or flash drive using the computer 1 Insert a CD into the computer or a flash drive into the computer or printer 2 If you are using e Windows Vista an AutoPlay screen appears Click Transfer Photos to your computer using the Productivity Studio e Windows XP a What do you want Windows to do screen appears Click Transfer Photos to your computer using the Productivity Studio e Windows 2000 a From the desktop double click the Productivity
88. e The product is plugged into a wall outlet but the power switch is turned off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the wall outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Statement of Limited Warranty Lexmark International Inc Lexington KY This limited warranty applies to the United States For customers outside the U S see the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts
89. e 125 poor scanned image quality 144 poor text and graphic quality 124 port setting checking 136 postcards loading 36 printing 67 poster 68 Poster button 31 posters printing 67 power button is not lit 107 power supply port 14 preferences e mail screen changing 81 preferences library changing 87 preferences searched folders changing 87 preferences temporary files changing 87 print cartridge checking 126 print cartridge nozzles cleaning 101 print cartridges aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 refilling 101 removing 98 using genuine Lexmark 101 wiping 102 print is dark or smudged 129 print jobs canceling 66 print settings saving and deleting 70 print speed is slow 125 print troubleshooting improving print quality 123 ink levels seem incorrect 127 ink levels seem to go down quickly 127 partial 4x6in 10x15cm photo prints when using PictBridge 123 partial document or photo prints 126 photo scratches 126 photo smudges 126 poor quality at the edges of the page 125 poor text and graphic quality 124 print speed is slow 125 printed characters are improperly formed or not aligned 130 printer no communication 139 sharing 95 sharing in Windows 95 printer cannot communicate over peer to peer network 138 168 printer does not feed paper envelopes or specialty media 121 printer plugged in but does not print 137 printer receives blank fax 115 printer software installing 30
90. e Blank pages e Skewed lines e Dark print e Smudges e Faded print e Streaks e Incorrect colors e White lines in print e Light and dark bands in print These are possible solutions Try one or more of the following Check ink Check the ink levels and install new print cartridges if necessary Remove sheets as they are printed To avoid ink smudging when you are working with the following media remove each sheet as it exits and allow it to dry e Documents with graphics or images e Photo paper e Heavyweight matte or glossy paper e Transparencies e Labels e Envelopes e lron on transfers Note Transparencies may take up to 15 minutes to dry 124 Use a different brand of paper Each paper brand accepts ink differently and prints with color variations If you are printing photos or other high quality images for best results use Lexmark photo papers Check paper condition Use only new unwrinkled paper Removing and reinstalling the software Software may not be installed correctly Poor quality at the edges of the page These are possible solutions Try one or more of the following Check minimum print settings Unless you are using the borderless feature use these minimum print margin settings e Left and right margins 6 35 mm 0 25 in for letter size paper 3 37 mm 0 133 in for all paper sizes except letter e Top margin 1 7 mm 0 067 in e Bottom margin 12 7 mm 0 5 in Select the Borderless p
91. e Fax Setup Utility 56 camera connecting 84 can receive but not send fax 114 can send but not receive fax 113 canceling copy after document loaded 76 fax after document loaded 52 scan job 82 canceling print jobs 66 cannot print from digital camera using PictBridge 110 cannot retrieve application list 146 cannot scan to computer over network 145 cannot send or receive fax 111 cards loading 36 printing 67 carrier jam error 147 cartridge error 146 cartridge missing error 152 cartridges are in the wrong positions 149 cartridges print aligning 101 cleaning 101 installing 99 ordering 105 preserving 103 removing 98 using genuine Lexmark 101 wiping 102 CD printing photos from the computer 91 transferring all photos using computer 86 transferring selected photos using the computer 86 changing temporary files preferences 87 changing e mail screen preferences 81 changing gamma value of a photo or image 90 changing library preferences 87 Changing photo resolution size 88 changing scan settings 80 changing searched folders preferences 87 changing temporary files preferences 87 changing transfer settings 87 characters on printout are missing or unexpected 128 checking external devices 136 checking printer readiness 132 cleaning exterior of the printer 104 scan lens 103 white roller 103 cleaning print cartridge nozzles 101 clear paper jam 148 collating copies 74 color effects applying 90 color ink low 147 colors on pap
92. e any ink residue that has accumulated on the paper exit tray Warning Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the paper support and paper exit tray are dry before beginning a new print job Ordering supplies Ordering print cartridges Lexmark 5000 Series models Item Part number Average cartridge standard page yield is up to High yield black cartridge 34850 Colorcartidge feaa so o Color cartridge ES P High yield color cartriage 35 500 Photo cartridge Not applicable 1 Values obtained by continuous printing Declared yield value in accordance with ISO IEC 24711 2 Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Notes e For best results use only Lexmark print cartridges e For best results when printing photos or other high quality images use Lexmark photo papers Item Part number USB cable 1021294 Paper size Lexmark PerfectFinish Photo Paper e Letter A4 4x 6in 10x 15cm L Note Availability may vary by country or region 105 Paper size Lexmark Premium Photo Paper Letter A4 4x 6in 10x 15cm L Lexmark Photo Paper Letter A4 4x 6in 10x 15cm Note Availability may vary by country or region For information on how to purchase Lexmark PerfectFinish Photo Paper Lexmark Premium Photo Paper or Lexmark Photo Paper in your country or
93. e following Enable PictBridge printing from camera Enable PictBridge printing on the camera by selecting the correct USB mode For more information see the digital camera documentation Make sure the camera is a PictBridge enabled digital camera 1 Disconnect the camera 2 Connect a PictBridge enabled digital camera to the PictBridge port See the digital camera documentation to determine whether it is PictBridge enabled Check USB cable Use only the USB cable that came with the camera Check messages lf an error message appears on the display see Error messages on the printer display on page 146 Solving printer communication problems The printer and the computer cannot exchange data You must establish bidirectional communication between the printer and the computer For more information see Bidirectional communication is not established on page 140 Understanding Warning levels e A green check indicates system requirements were met e A yellow question mark indicates system requirements were not met Most major functions will work but you may experience some performance impact e A red question mark indicates system requirements were not met Most major functions may not work e A red X indicates system requirements were not met Installation will not continue For proper installation make sure the computer supports all system requirements System requirements are located on the printer box Removing and reinstal
94. e paper guides on the ADF to rest against the edges of the paper Note You can load up to 30 sheets of an original document into the ADF Memory Failure These are possible solutions Try one or more of the following Reduce memory use If applicable e Print pending received faxes e Send fewer pages Select the After Dial setting 1 From the desktop double click the Productivity Studio icon From the Welcome Screen click Fax History and Settings Click Adjust speed dial list and other fax settings Click the Dialing and Sending tab From the Sending options area select After Dial from the When to scan document section Click OK Nn O O A Q N Resend the fax PictBridge communications error Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer Scan Request Failed These are possible solutions Try one or more of the following Check your operating system The following operating systems are supported Windows Vista Windows XP Windows 2000 and Mac OS X Note Windows 2000 users should use Service Pack 3 or later Check computer connection Make sure your computer is connected to the printer and is turned on 151 Reconnect power supply Press to turn the printer off Disconnect the power cord from the wall outlet Gently remove the power supply from the printer Reconnect the power supply to the printer Plug the power cord into t
95. e print settings c Click OK 4 Ifyou want to view the Web page before printing a Click Preview b Use the toolbar options to scroll between pages zoom in or out or select whether to print text and images or text only c Click e Print in the Print Preview window then click Print in the Print dialog that opens or e Close and continue to the next step 5 If needed select a print option from the Toolbar e Normal e Quick e Black and White e Text Only 63 Printing photos or images from a Web page 1 Load paper For best results use photo or heavyweight matte paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper 2 Open a Web page with Microsoft Internet Explorer 5 5 or later On the Toolbar the number of photos valid for printing appears next to Photos Photos 1 3 If no number appears next to Photos a From the Lexmark logo drop down menu select Options b Select the Advanced tab C Select a lower minimum photo size d Click OK The number of photos valid for printing appears next to Photos 4 Click Photos The Fast Pics dialog appears 5 If you want to print all the photos or images using the same settings select the size you want the blank paper size in the printer and the number of copies 6 If you want to print one photo or image at a time a Click the photos or images you do not want to print to de
96. e printer display on page 146 Check power If the 5 light is not on see Power button is not lit on page 107 Reload paper Remove and then load paper Check ink Check the ink levels and install new print cartridges if necessary Check cartridges 1 Remove the print cartridges 2 Make sure the sticker and tape have been removed 3 Reinsert the cartridges Check printer default and pause settings 1 Click e In Windows Vista gt Control Panel gt Printers under Hardware and Sound e In Windows XP Start gt Printers and Faxes e In Windows 2000 Start gt Settings gt Printers 2 Double click the printer queue device 3 Click Printer e Make sure no check mark appears next to Pause Printing e f a check mark does not appear next to Set As Default Printer you must select the print queue device for each file you want to print Reconnect power supply 1 Press to turn the printer off 2 Disconnect the power cord from the wall outlet 3 Gently remove the power supply from the printer 4 Reconnect the power supply to the printer 109 5 Plug the power cord into the wall outlet 6 Press to turn the printer on Removing and reinstalling the software Uninstall the printer software and then reinstall it For more information see Removing and reinstalling the software on page 110 Cannot print from digital camera using PictBridge These are possible solutions Try one or more of th
97. e server name and the distinctive printer name The name should be in the form server printer Click OK 8 Click Close 9 Make sure the new port has been selected on the Ports tab and then click Apply 10 The new port is listed with the printer name Click OK Restart the host computer and the remote computer Try printing again Printer is not able to communicate with the computer The printer and computer are not able to exchange data Verify that the printer is plugged in and the d light is on Problems when copying scanning or faxing Is the original document loaded correctly Make sure the original document is placed facedown in the Automatic Document Feeder ADF Close other software Close all programs not being used Change the scanning resolution to a lower value 3 2 3 4 5 6 Load an original document facedown in the Automatic Document Feeder ADF From the desktop double click the Productivity Studio icon From the left pane of the Welcome screen click Scan Click Custom Settings Select a lower scan resolution Click Start Wrong printer is attached The printer attached to the computer is not the correct printer See the setup documentation for help attaching the printer 139 Updating the printer software The printer software needs to be updated to run properly 1 Start Windows 2 When the desktop appears insert the software CD for Windows The installation screen app
98. e the drop down list in the last column to view and select other sizes Click Print Now in the bottom right corner of the screen Creating Photo Greeting Cards 3 2 3 4 From the desktop double click the Productivity Studio icon Click Photo Greeting Cards From the Style tab click to select a style for your greeting card From the Photo tab select and drag a photo into the preview pane on the right side of the screen 92 Click the text area to be able to add text to your photo greeting card 6 When you have finished editing your text click OK lf you want to create another photo greeting card using a different style and or photo click Add New Card and repeat step 3 on page 92 through step 6 on page 93 8 If you want to print your photo greeting card select Print your Photo Greeting Card from the Share tab 9 Select the number of copies from the Copies drop down list 10 11 12 13 14 15 Select the copy quality from the Quality drop down list Select the paper size from the Paper Size in Printer drop down list Paper sizes supported Dimensions 210 x 297 mm Letter 8 5 x 11 in Greeting cards 102 x 203 mm 4 x 8 in Click Print Now If you want to e mail your photo greeting card click E mail your Photo Greeting Card from the Share tab From the Send Quality and Speed area of the screen select the image size Click Create E mail to create an e mail message with your photo greeting card s attached
99. ears 3 Click Install 4 When the Existing Printer Driver Found dialog box appears select Update the existing driver software Bidirectional communication is not established The printer and computer may not be able to exchange data These are possible solutions Try one or more of the following Check the USB connection 1 Check that the USB cable is connected to the computer The USB port on the back of the computer is marked by the gt USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that the light is on Make sure the printer is receiving power If the button is not lit the printer may not be receiving power e Plug the printer into a different outlet e If the printer is plugged into a surge protector unplug the printer and plug it directly into an electrical outlet Make sure the external print server is working If the printer is connected to an external print server the problem may be with this print server Check to make sure the device is working properly and that the printer is connected to the network Experiencing poor quality or incorrect output See the topic that best describes the problem e Print is too dark or smudged e Vertical straight lines are not smooth e White lines appear in graphics or solid black areas e Characters are missin
100. eckle change setting 90 direct IP printing 96 display 14 distinctive ring patterns 60 setting using control panel 51 document load error 149 documents attaching to e mail 81 e mailing 81 faxing using the control panel 41 faxing using the software 53 165 loading into Automatic Document Feeder 38 printing 63 scanning images for editing 78 scanning text for editing 78 scanning using the computer 78 scanning using the control panel 77 E editing document text OCR 78 scanned images 78 emission notices 156 157 Enhancements tab blur 89 enhance 89 hue 89 saturation 89 selecting color effect 90 sharpen 89 enhancing photo 89 enlarging an image 75 envelopes loading 35 printing 67 error 1205 149 error 1206 149 error messages alignment error 146 black ink low 147 cannot retrieve application list 146 cartridge error 146 cartridge missing 152 cartridges are in the wrong positions 149 clear carrier jam 147 clear paper jam 148 clearing 152 color ink low 147 communication not available 152 computer not connected 148 cover open 149 document load error 149 error 1205 149 error 1206 149 failed to connect 117 fax error 116 fax mode unsupported 117 general printing problem 153 ink low 153 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 load document 150 memory full 151 out of memory 153 out of paper 153 paper jam 154 phone line busy 118 phone line error 119 photo ink low 147 Pict
101. eeaeeeeeaeeeeseeeeesaueeeeeeeessaneeeseneeesseeeesseseessaes 23 SING adgital DNONG SENCE aesa a en ea eae ee 25 Understanding the CONIMO DANG licsausaisusannertieacmcanenean tant swcmeareuctiadetacbowoauanenesteunectuamcantdeenensmannavennetets 25 USMO THE COMO AIME eeaeee tices vueesceasiasataundnivatyaa iat uultea based e a 25 SAVN Se MING Sica veh sectors eset ed a vase Seat yaece Sease nae ene aeeecc een gee eae ee ee eee 28 Understanding the Settings menu cccccssccccssseeceeseeeceeececeuseeessuececsueeeeseueeseaseessageeeseuseessugeeesaueesnseeessegs 28 Installing another language control Panel cccccceeeeceeeeeeeeeeeeeeeseeeeseeeeseeeeeseeeeseeeeseeseseeeeseaeesseeeseeeeesneess 30 Installing the printer software witonsiSontatieddevieriniekedinihies weinc Saved e E Aad 30 Understanding the printer SOPWALE ccccccseccceeeceeeeceececeuceceuecsececeuseseuseseusesseesseessaeeseeeeteeseseess 31 Turning printing voice notification ON OF Off ccccceecccseeeeceeeeceeeecseeeeeeeeeseueeseeessueeesaeeesseeeseeeesseeensaees 33 SECUN MOL M AU saina a i a TEE 34 Loading paper and original COCUMENIHS cccccsceeseeeeseeeseenseeeseeeneeeeseeeeeeneeoneeoeeeeees 35 Oa 0 afe e O12 612 gees terre ta acta Cerna nn eae Reenter ie erie treo oer Cee ee Tete Oe ee a eee oe eee ee 35 Using the automatic Paper type SENSOLM cccccceecceeeceeeceeceeeceeeceeeseeeseeseuecueseeecseeseeseeeseeeteeeeeeeaeeses 35
102. eeseueesneesseeeesaees 66 PINUNO CHV ClO CS veocest ccc edetteret asic viedentns ees S EE E E E 67 Printing greeting cards index cards photo Cards ANd POStCAIds cccccccsecceeeeseeeceeeceeeeceeeseeeceeeeaeeeaes 67 Printing a GOGUMENT asa POSTON cia ventas vc von a sienu a te rgtel accom ides Sas Menu ea aloes 67 Panung an mMage das a POSE ensis a a a Garonne E 68 PANUNG A DOOR OT enat a a a a a naate ne haere ianaatecn Hauge 68 ASSemDINOA DOOKIE sisu a E tiaceetennecaee 69 PANUNG ONON TaANSIE S rria aa a aa E a 69 PANUNG OM CUSTOM SIZE DADE saison Se ease a a 69 IPG Tran SO Alen CIOS u2rs asec 8te2aeatein cana a a a ated tebs eau sormendys 70 PANUNG A DANNET sa tse irae a circ va elt eerste ee Bana ad aca enc am os arn nes ane aR eee a cae 70 MV OTONMAN IC ceceussackeeususecceasenetehemrasnscneqnaauoess avauswecbou aac sasctodaansannaagenoanuanuaut aasindassantuergav sadn opnantveuteanenteecendameruers 70 Changing Printer SentihgS orons veces eee E eee cen deh ete ee eesn 70 Saving and deleting Print SEttiNGS cccccccsesceccesececeeseeeceeeeeceeeecsaueeessueeecseeeeseueeessueeesseeeessseeesssaesessaaees 70 Resetting printer software to factory default SEttINGS cceccccseeeecseeeeceeeeeeeeeeeeeseeeeeseaeeessaeeessageeeseeeeesans 71 Resetting the printer to factory default settings ccccccseeeeccesseeceeseeeceueeeceseeccaueeesauseeceaueesseueeseneeeeeneas 71 SO VW isso sae cise tactics ns waco E
103. er do not match colors onthe screen 128 communication not available error 152 communication problems establishing bidirectional communication 140 computer not connected error 148 connecting using RJ11 adapter 17 connecting cables 134 137 connecting the printer to answering machine 22 computer modem 23 telephone 21 telephone wall jack 20 telephone wall jack in Germany 20 contents box 13 control panel 14 copy menu 75 Fax menu 46 installing another language 30 PictBridge menu 84 Quality 25 Quick Dial buttons 25 saving settings 28 Scan menu 77 settings 25 Settings menu 28 using 25 copier does not respond 141 copy making 73 menu 75 Copy button 31 copy quality adjusting 73 copy troubleshooting copier does not respond 141 partial document or photo copies 143 poor copy quality 142 copying 73 adjusting quality 73 canceling after document loaded 76 collating copies 74 customizing settings 75 enlarging an image 75 making a copy lighter or darker 74 reducing an image 75 cover open 149 creating and viewing slideshow 94 creating fax cover page using the Fax Setup Utility 56 using the Productivity Studio 58 cropping photo 88 customizing settings copy 75 fax 46 Fax Setup Utility 56 scan 77 custom size paper loading 37 custom size paper printing 69 D defaults Fax menu 46 resetting printer software to factory defaults 71 resetting printer to factory defaults 71 Scan menu 77 Settings menu 29 descreening 91 Desp
104. er software settings e Ready or Busy Printing the problem may be with the printer software settings Transparencies or photos contain white lines Adjust the Quality Speed settings 1 With a document or photo open click File gt Print 2 Click Properties Preferences Options or Setup 130 3 From the Quality Copies tab select e Photo when printing photos e Normal when printing transparencies Check the program settings Use a different fill pattern in the program For more information see the program documentation Perform maintenance on the print catridges You may need to clean the print cartridge nozzles Vertical straight lines are not smooth Adjust the Quality Speed settings 1 With a document or photo open click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Quality Copies tab select e Photo when printing photos e Normal when printing transparencies Align the print cartridges 1 Do one of the following e In Windows Vista click gt Control Panel e In Windows XP or 2000 click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Click Solution Center 4 Click the Maintenance tab 5 Click Align to fix blurry edges White lines appear in graphics or solid black areas Adjust the Quality Speed settings e For excellent print quality and reduced print speed select Photo e For good print quality and average print speed select Normal e For reduced print qua
105. esktop double click the Productivity Studio icon 2 From the Tools menu click Preferences 3 Click Library From here you can choose how you want to sort photos You can also set the minimum file size for the photo to appear in the library 4 Click OK Changing the Productivity Studio transfer settings 1 From the desktop double click the Productivity Studio icon 2 From the Tools menu click Preferences 3 Click Transfer Settings a Select Skip Save option and go automatically to and choose to Automatically Save Manually Save or Print your photos from the photo storage device connected to your computer b Click Browse to choose a different folder to transfer your photos to c Select Always erase photos from my media after transferring to automatically delete photos from your photo storage device after transferring them to your computer 4 Click OK 87 Editing photos Cropping a photo 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click Crop Photo on the Quick Fixes tab 3 Click and drag with your mouse to select the section of the image that you want to crop You can adjust the cropped area by using your mouse and dragging the lines to increase or decrease the cropped area 4 Click Crop Now 5 The cropped portion of the original image displays in the Preview pane You can save the cropped image Rotating a photo 1 From the
106. ess 4 or P gt repeatedly until the method you want appears Press to save this setting Fax Mode Unsupported Check receiving fax machine capabilities The receiving fax machine does not support the type of fax you attempted to send If it does not support e Your fax resolution lower the fax resolution 1 From the control panel press Fax Mode 2 Press Quality 3 Press 4 or P gt repeatedly until a lower quality appears 4 Press V e Legal size paper reformat the document on letter size paper e Color faxes send a black and white fax Make sure Auto Fax Convert is on 1 From the control panel press Fax Mode 2 Press B 3 Press or P repeatedly until Fax Setup appears 4 Press V 117 5 6 7 8 9 Press or P gt repeatedly until Dialing and Sending appears Press V Press or gt repeatedly until Auto Fax appears Press If an asterisk does not appear next to On press J Remote Fax Error These are possible causes and solutions Try one or more of the following Check phone line Resend the fax There may have been a problem with the quality of the telephone line connection Lower the transmission speed 1 O O N O A A OQO N k 11 12 From the control panel press Fax Mode Press B Press or gt repeatedly until Fax Setup appears Press V Press or gt repeatedly until Dialing and Sending appears Press V Press or P gt repeatedly until Max Send Speed appears
107. ext bundle from the stack fold it in half and then stack it with the front page down on top of the first bundle 4 Stack the rest of the bundles with the front page down one on top of the other until the booklet is complete 5 Bind the bundles together to complete the booklet Ces S y B Printing iron on transfers 3 2 3 4 Q1 Load up to 10 iron on transfers With an image open click File Print Click Properties Preferences Options or Setup From the Print Layout tab select Mirror if you want the printer software to flip the image Select Normal if you have a program that automatically flips the image Click OK to close any printer software dialogs that are open 6 Print the iron on transfers Note Do not force iron on transfers into the printer Printing on custom size paper N OOA QO N Load up to 100 sheets of custom size paper With a document open click File gt Print From the Quality Copies tab select a Quality Speed setting Click the Paper Setup tab From the Paper Size section select Paper and then select Custom Size Select the measurement units to use Use the sliders or type the size of the paper loaded into the printer 69 8 Click OK to close any printer software dialogs that are open 9 Print the document Note Do not force paper into the printer Printing transparencies 1 Load up to 50 transparencies 2 With a document open click File gt Print 3 Click OK or Prin
108. g or unexpected e Colors on printout are faded or differ from colors on the screen e Printouts have alternating bands of light and dark print e Page prints with different fonts e Printed characters are improperly formed or are not aligned correctly at the left margin e Transparencies or photos contain white lines e Glossy photo paper or transparencies stick together 140 Ping the access point 1 If you do not already know it find the IP address of the wireless access point wireless router a Do one of the following e In Windows Vista click gt All Programs gt Accessories gt Command Prompt e In Windows XP click Start gt Programs or All Programs gt Accessories gt Command Prompt b Type ipconfig c Press Enter e The Default Gateway entry is typically the wireless access point wireless router e The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 2 Ping the wireless access point wireless router a Do one of the following e In Windows Vista click gt All Programs gt Accessories gt Command Prompt e In Windows XP click Start gt Programs or All Programs gt Accessories gt Command Prompt b Type ping followed by a space and the IP address of the wireless access point wireless router For example ping 192 166 0 100 c Press Enter 3 If the wireless access point wireless router responds you will see several lines appear that start with Reply fr
109. ge open click the Enhancements tab 3 Click Enhance 4 Use the slider to adjust the Enhance setting You can preview the changes to your image by comparing the Before and After preview panes at the top of the window Note Click Automatic to let the software automatically enhance your photo 5 Click OK to accept your changes or click Cancel to reject them Changing the Hue Saturation of a photo Adjusting hue lets you control the color of an image Adjusting its saturation lets you control the intensity of the color 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click the Enhancements tab 3 Click Hue Saturation 4 Use the slider to adjust the hue or saturation of your photo You can preview the changes to the image by comparing the Before and After preview panes at the top of the window 5 Click OK to accept your changes or click Cancel to reject them 89 Changing the Gamma Value of a photo or image Adjusting the gamma value helps you to control the overall brightness of an image particularly those intended to be viewed on a computer monitor When images are not properly gamma corrected they will look either too light or too dark 1 From the Productivity Studio Welcome Screen click File gt Open to select the image you want to edit 2 With an image open click Advanced 3 Type a value in the text box or use the up or down arrows to sele
110. ge the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste Consult your local authorities for disposal and recycling options Temperature information Ambient temperature 60 to 90 degrees F 15 to 32 degrees C Shipping and storage temperature 40 to 60 degrees C 40 to 140 degrees F 1 to 60 degrees C 34 to 140 degrees F Federal Communications Commission FCC compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to your telephone company This equipment uses the RJ 11C Universal Service Order Code USOC jack 157 A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information The Ringer Equi
111. grams or All Programs gt Lexmark 5000 Series 3 Click Solution Center and then click the Contact Information tab 153 Paper Jam The printer has a paper jam and you must clear the paper path Note To avoid paper jams do not force paper into the printer Multiple All in Ones found Multiple Lexmark printers attached either locally or over a network have been detected on your computer You can choose which printer you want to use 1 Select the printer from the list 2 Click OK 154 Notices Product information Product name Lexmark 5000 Series Machine type 4432 Model s 001 Edition notice May 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or
112. he back of the printer 3 Check that the USB cable is not damaged and that the light is on Make sure the cartridges are properly installed With the front of the printer facing you check for proper print cartridge installation If you are using a color cartridge make sure it is properly installed in the right carrier If you are using a black cartridge or photo cartridge make sure it is properly installed in the left carrier Make sure the sticker and tape are removed from the print cartridges 1 Lift the scanner unit 2 Remove the print cartridges from the print cartridge carrier 3 Make sure the sticker and tape are removed from the bottom and back of the print cartridges Try printing a test page again 1 Do one of the following e In Windows Vista click gt Control Panel e In Windows XP or 2000 click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Click Solution Center 135 4 Click the Maintenance tab 5 Click Print a test page External print server is not working If there is an external device connected between the computer and the printer make sure it supports bidirectional communication Disconnect the printer from the external device and connect it directly to the computer If the printer works there may be a problem with the print server See the documentation that shipped with the print server There may be a problem with the USB cable Try a different cable Removing an e
113. he type of paper loaded Temporary setting For information on saving temporary and other settings see the related topic on Customizing settings 75 Use this T O Collate Print one or more copies in the correct order Choose how many pages to print on a single sheet Original Size Specify the size of the original document Original Type Specify the type of the original document Temporary setting For information on saving temporary and other settings see the related topic on Customizing settings Canceling a copy after document is loaded If you have loaded a document into the Automatic Document Feeder ADF and the printer roller has started pulling it into the printer but you have not yet initiated your copy job 1 Pull the control panel up 2 Gently lift your original document out of the ADF 3 Push the control panel down until it snaps into place 76 Scanning Scanning using the control panel Scanning a document Make sure the printer is connected to a computer and both the printer and the computer are on 1 2 3 4 5 6 T Load an original document facedown in the Automatic Document Feeder ADF From the control panel press Scan Mode Press or P gt repeatedly until the destination to which you want to scan appears Press Start Color or Start Black If you want to save the scanned image from the software application click File gt Save As Enter the file name format and location
114. he wall outlet oOo oa A Q N Press to turn the printer on Reboot computer Turn off and then restart your computer Error messages on the computer screen Clearing error messages 1 Correct the error condition explained in the error message Click Help on the error message dialog box for specific instructions 2 After correcting the error condition click Continue to resume printing If the error remains but you want to clear the error message 1 Click Cancel Printing The error message closes and the Canceling Printing dialog box appears 2 Follow the instructions on the Canceling Printing dialog box Left Right Cartridge Missing This message indicates that one of the necessary cartridges is missing You need to install a print cartridge Communication not available The printer and computer may not be able to exchange data Is the printer receiving power If Q is not lit the printer may not be receiving power e Plug the printer into a different outlet e lf the printer is plugged into a surge protector unplug the printer and plug it directly into an electrical outlet Is there a problem with the connections If the printer is connected to an external device the problem may be with the device Check the setup information that came with the device to make sure it is properly installed 152 If printing using a USB cable make sure the cable is securely attached to both the printer and the computer
115. hooting chapter Notes e The printer is an analog device that works best when directly connected to the wall jack e Other devices such as a telephone or answering machine can be successfully attached to pass through the printer as described in the setup steps e f you want a digital connection such as ISDN DSL or ADSL a third party device such as a DSL filter is required For more information see Using a digital phone service on page 25 You do not need to attach the printer to a computer but you do need to connect it to a telephone line to send and receive faxes You can connect the printer to other equipment See the following table to determine the best way to set up the printer Equipment Benefits See this section The printer e Use the fax line as a normal For more information see Connecting directly to a A telephone telephone line telephone wall jack on page 20 cord Send and receive faxes A telephone wall without using a computer jack The printer Use the fax line as anormal For more information see Connecting to an answering An answering telephone line machine on page 22 machine Send and receive faxes Two telephone without using a computer cords Receive incoming voice A telephone wall messages jack 16 Equipment Benefits See this section e The printer e Use the fax line as anormal For more information see Connecting to a computer with e A computer teleph
116. host computer can print to the printer e The printer is shown as Shared in the Printers folder Windows Vista or Printers and Faxes folder Windows XP and Windows 2000 on the host computer Check the printer status Windows Vista users 1 Click Printers 2 Right click the Lexmark 5000 Series icon 3 Click Sharing 4 Click Change Sharing Options and confirm the Windows prompt 5 Select Share this printer and then give the printer a distinctive name 6 Click OK Windows XP users 1 Click Start gt Printers and Faxes 2 Right click the Lexmark 5000 Series icon 3 Click Sharing 4 Select Share this printer and then give the printer a distinctive name 5 Click OK Windows 2000 users 1 Click Start gt Settings gt Printers 2 Right click the Lexmark 5000 Series icon 3 Click Sharing 4 Select Shared as and then give the printer a distinctive name 5 Click OK Try to locate the printer from the remote computer lf the printer is shown as Shared on the host computer but you still cannot print try to locate the printer from the remote computer Windows Vista Windows XP or Windows 2000 users 1 Open the Printers or Printers and Faxes folder 2 Right click the Lexmark 5000 Series icon 138 oOo a A QO Click Properties Click the Ports tab and then click the Add Port button Select Local Port and then click the New Port button Type the Universal Naming Convention UNC Port name which consists of th
117. ick Fax History and Settings 3 From the Il Want To menu click Adjust speed dial list and other fax settings 4 Click the Speed Dial tab 5 To add a fax number to your Speed Dial list Click the next empty line in the list Type in a fax number Place the cursor in the Contact Name field Type in a contact name o0oaQaoge w Add fax numbers as needed following the steps above on lines 2 89 6 To add a fax group a Scroll down and click line 90 A new entry box appears Click the next empty line in the list Enter up to 30 fax numbers for the group Place the cursor in the Contact Name field o0oaddt Type in a contact name f Repeat these steps to add additional groups using lines 91 99 as necessary 7 Click OK to save the entries Notes e You can include a calling card number as part of the fax number e A fax number can include up to 64 numbers commas periods spaces and or these symbols Setting up to fax while behind a PBX If the printer is being used in a business or office it may be connected to a Private Branch Exchange PBX telephone system Ordinarily when dialing a fax number the printer waits to recognize the dial tone and then dials the fax number However this method of dialing may not work if the PBX telephone system uses a dial tone that is not recognizable to most fax machines The Dialing while behind a PBX feature enables the printer to dial the fax number without waiti
118. ify the original document was loaded correctly Check ink Check the ink levels and install a new print cartridge if necessary 115 Check cartridges 1 Remove the print cartridges 2 Make sure the sticker and tape have been removed 3 Reinsert the print cartridges Received fax has poor print quality These are possible causes and solutions Try one or more of the following Review checklist for sender e Check that the quality of the original document is satisfactory e Resend the fax There may have been a problem with the quality of the telephone line connection e Increase the fax scan resolution Check ink Check the ink levels and install a new print cartridge if necessary Clean scan lens and white roller 1 Unplug the power cord and the phone line from the wall 2 Open the control panel 3 Push the roller lever gently to the left pull it forward and then lift the white roller out of the printer 4 Use a clean lint free cloth dampened with water to wipe the white roller and the scan lens Note The scan lens is located under the white roller 5 Reinstall the dry white roller push the roller lever gently to the left and then snap it in to place 6 Reconnect the power cord and the phone line Caller ID information is not displayed Caller ID pattern may not be set correctly The printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and
119. in a fax number Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try Choose whether to scan the entire document before dialing the number Note Select After Dial if you are sending a large fax ora multiple page color fax Select a maximum send speed and print quality for outgoing faxes From the Automatic fax conversion line select ON to match the resolution setting of the receiving fax machine Ringing and Answering Select incoming call options Select auto answer options Select whether you want to forward a fax or print it and then forward it Enter a fax forwarding number Manage blocked faxes Fax Printing Reports Automatically reduce an incoming fax to fit to the paper size loaded or print it on two sheets of paper Choose whether to print a footer the date time and page number to appear on each page you receive Select a paper source Choose whether to print on both sides of the paper Select when to print fax activity and confirmation reports Speed Dial Create add to edit or delete entries from the Speed Dial list including Group Dial entries Choose and customize your fax cover page and message 5 Click OK after you finish customizing the settings 6 Close the Fax Setup Utility Setting Auto Answer to on 1 From the desktop double click the Productivity Studio icon 2 From the Welcome Screen click Fax H
120. in the area shown while actively sending or receiving a fax Sending a fax using the control panel Entering a fax number using the control panel 1 From the control panel press Fax Mode 2 Enter a fax number using The keypad Enter a fax number using the keypad Notes e You can include a calling card number as part of the fax number e A fax number can include up to 64 numbers and or the symbols or e Press Redial Pause to insert a three second pause in a number you are entering to wait for an outside line or get through an automated answering system A comma appears on the display Quick Dial Press Quick Dial 1 2 3 4 or 5 Note For instructions on how to set Quick Dial buttons see Setting up Quick Dial buttons using the control pane and or Setting up Quick Dial buttons using the computer 40 Speed Dial or Group Dial a Press Phone Book b Enter Speed Dial and or Group Dial numbers e Press or gt repeatedly until the Speed Dial or Group Dial number you want appears e Use the keypad to enter the number of the Speed Dial entry 1 89 or Group Dial entry 90 99 Notes e For instructions on how to add Speed Dial or Group Dial numbers using the computer see the related topic Setting up Speed Dial e For instructions on how to add Speed Dial or Group Dial numbers using the control panel see the related topic Using the control panel Phonebook
121. in your image Note Click Undo at the top of the window if you are not satisfied with the results after applying any of the One Click Auto Fixes 88 Reducing the red eye effect in a photo 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click the Quick Fixes tab 3 Click Automatic Red Eye Reduction to let the software reduce the red eye effect automatically If you are not satisfied with the results continue with the steps below 4 Click Manual Red Eye Reduction 5 Move the cursor across the photo and place it over an affected eye 6 Click to reduce the red eye effect Blurring Sharpening a photo Increasing the amount of blur will soften your image Increasing the sharpness will make your image seem more focused 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an image open click the Enhancements tab 3 Click Blur Sharpen 4 Use the slider to blur or sharpen the image You can preview the changes to the image by comparing the Before and After preview panes at the top of the window 5 Click OK to accept your changes or click Cancel to reject them Enhancing a photo The Enhance feature lets you make subtle adjustments to the brightness contrast and sharpness of an image 1 From the Productivity Studio Welcome Screen click File Open to select the image you want to edit 2 With an ima
122. ing wireless access point Windows 141 U unwanted faxes blocking using control panel 49 unwanted faxes blocking 58 updating printer software 140 USB port 14 enabling 111 using One Click Auto Fix 88 Quick Fixes tab 88 using RJ11 adapter 17 V vertical straight lines are not smooth 131 viewing photos from Productivity Studio 92 photos in the Productivity Studio 92 voice notification turning on or off 33 W watermark change selection 70 edit 70 modify 70 specify selection 70 Web page printing 63 printing only the photos 64 Web site finding 9 white lines appear in graphics or black areas 131 171
123. ished document pages turn like the pages of a legal pad 6 Make sure Print Instruction Page to Assist in Reloading is selected 7 Click OK to close any printer software dialogs that are open 8 Print the document Notes e The instruction sheet for two sided printing will not completely print on paper smaller than A4 or letter size e To return to single sided printing make sure the Two Sided setting is not selected Collating copies If you print multiple copies of a document you can choose to print each copy as a Set collated or to print the copies as groups of pages not collated Collated Not collated Tag le i 124 ia With a document open click File gt Print Click Properties Preferences Options or Setup Click the Quality Copies tab From the Multiple Copies section click Collate Copies Click OK to close any printer software dialog boxes that are open OQO a A Q N Print the document Notes e This option is available only when you are printing multiple copies e f printing photos to prevent smudging remove each photo as it exits the printer and let it dry before stacking 65 Printing multiple pages on one sheet N Up N OO 89 FP QO N With a document open click File gt Print Click Properties Preferences Options or Setup From the Print Layout tab select N up Select the number of pages to print on each page If you want each page image to be surrounded by a border
124. istory and Settings 3 From the I Want To menu click Adjust speed dial list and other fax settings 57 4 Click the Ringing and Answering tab 5 From the Auto Answer drop down list select On 6 Click OK to save the setting The Auto Answer light on the control panel comes on When the number of rings you set is detected the printer automatically receives the incoming fax Setting up Quick Dial buttons using the computer 1 2 Create the first five Speed Dial numbers which become Quick Dial 1 2 3 4 and 5 If you need more information see Setting up Speed Dial on page 61 Creating a fax cover page using the Productivity Studio 1 2 3 4 From the desktop double click the Productivity Studio icon From the Settings area of the Welcome Screen click Fax History and Settings From the toolbar click Tools Cover Pages This screen provides a selection of cover pages and tells you how to change the personal information on the cover page Click OK to save your selection Blocking junk faxes 1 2 oN O OF A OQO From the desktop double click the Productivity Studio icon From the Settings area of the Welcome Screen click Fax History and Settings The Fax Solution Software appears From the I Want To menu click Adjust speed dial list and other fax settings Click the Ringing and Answering tab From the Block Faxes from particular senders numbers area select Manage Blocked
125. ity Studio Welcome Screen click Work with Documents and Photos 2 Select the folder that contains the photos you want to include in the slideshow Thumbnails of the photos in the folder will appear in a preview pane 3 Click to select the photos you want to include in the slideshow and then select Slideshow If you want additional photos to appear in specific order click the photos in the order you want them to appear and then drag them into the Photos in Your Slideshow area 4 Click the Slideshow Settings tab to adjust the amount of time between each photo in the slideshow You can also modify the setting that lets the slideshow replay automatically loop 5 Click the Share tab to save or print your slideshow 6 Click View Show in the lower right corner of the window to start the slideshow Note You can exit the slideshow any time by moving your cursor to the bottom center of the screen and clicking Exit Slideshow 94 Connecting the printer to a network Networking overview A network is a collection of devices such as computers printers Ethernet hubs wireless access points and routers connected together for communication through cables or through a wireless connection A network can be either wired wireless or designed to have both wired and wireless devices Devices on a wired network use cables to communicate with each other Devices on a wireless network use radio waves instead of cables to communicate with ea
126. ive rings Forwarding faxes using the control panel Use the fax forwarding feature if you are going to be away but still want to receive your faxes There are three fax forwarding settings e Off Default e Forward The printer sends the fax to the designated fax number e Print amp Forward The printer prints the fax and then sends it to the designated fax number To set up fax forwarding 1 From the control panel press Fax Mode Press Press or P gt repeatedly until Fax Setup appears 2 3 4 Press V 5 Press or P repeatedly until Ringing and Answering appears 6 Press v 44 7 Press or gt repeatedly until Fax Forward appears 8 Press V 9 Press q or P gt repeatedly until the setting you want appears 10 Press V 11 Enter the number to which you want to forward the fax 12 Press to save the setting Note If you select Forward or Print amp Forward Forward will appear in the second line of the Fax Mode default menu on the display Using the control panel Phonebook The control panel Phonebook is a directory of Speed Dial entries 1 89 and Group Dial entries 90 99 To access a Phonebook entry 1 From the control panel press Phonebook 2 Press or P gt repeatedly until the entry you want appears or Use the keypad to enter the number of the Speed Dial or Group Dial entry To access the Phone Book menu 1 From the control panel press Fax Mode 2 Press 3 Press qor gt repeated
127. l equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges This equipment uses CA11A telephone jacks Avis reserve aux utilisateurs du reseau telephonique du Canada Ce produit est conforme aux specifications techniques d Industrie Canada Le num ro REN ringer equivalence number num ro d quivalence de sonnerie fournit une indication du nombre maximum de terminaux pouvant tre connect s a l interface t l phonique En bout de ligne le nombre d appareils qui peuvent tre connect s n est pas directement limit mais la somme des REN de ces appareils ne doit pas d passer cing Le num ro REN du modem est indiqu sur l tiquette produit situ e a l arriere de l equipement 158 Les compagnies de telephone constatent que les surtensions lectriques en particulier celles dues a la foudre entrainent d importants d g ts sur les terminaux priv s connect s a des sources d alimentation CA II s agit la d un
128. l other trademarks are the property of their respective owners 155 Conventions Note A Note identifies something that could help you Warning A Warning identifies something that could damage your product hardware or software A CAUTION A CAUTION identifies something that could cause you harm X CAUTION This type of CAUTION indicates that you should not touch the marked area AN CAUTION This type of CAUTION indicates a hot surface A CAUTION This type of CAUTION indicates a shock hazard A CAUTION This type of CAUTION indicates a tipping hazard Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cau
129. l rights not expressly granted to you in this License Agreement d Freeware Notwithstanding the terms and conditions of this License Agreement all or any portion of the Software Program that constitutes software provided under public license by third parties Freeware is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement shrink wrap license or electronic license terms at the time of download Use of the Freeware by you shall be governed entirely by the terms and conditions of such license 4 TRANSFER You may transfer the Software Program to another end user Any transfer must include all software components media printed materials and this License Agreement and you may not retain copies of the Software Program or components thereof The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software Program must agree to all these License Agreement terms Upon transfer of the Software Program your license is automatically terminated You may not rent sublicense or assign the Software Program except to the extent provided in this License Agreement and any attempt to do so shall be void 5 UPGRADES To Use a Software Program identified as an upgrade you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade Afte
130. le Details e Scan a photo or document e Save edit or share a photo or document e Copy a photo or document e Reprint or enlarge a photo Send a photo or document as a fax Send a photo or document as an attachment to an e mail message 31 Details Transfer Photos Download photos from a memory card flash drive CD or digital camera to the Library Photo Greeting Cards Make quality greeting cards from your photos Photo Packages Print multiple photos in various sizes Poster Print a photo as a multiple page poster Printer Status and Maintenance Open the Solution Center Check ink levels Order print cartridges Find maintenance information Select other Solution Center tabs for more information including how to change printer settings and troubleshooting Fax History and Settings Select printer fax settings for e Dialing and Sending e Ringing and Answering e Fax Printing Reports e Speed Dial and Group Dial numbers 32 The Solution Center is a complete guide to such printing features as printing photos troubleshooting printing problems installing print cartridges and performing maintenance tasks To open the Solution Center use one of the following methods Method 1 Method 2 1 From the desktop double click on the Solution 1 Do one of the following Center icon e In Windows Vista click 2 Click Setup and diagnose printer e In Windows XP and earlier click Start The Solution
131. lick Return with edits in the bottom right corner to return to the print window Click Print Now in the bottom right corner of the window Remove the CD or storage device Viewing Printing photos from the Productivity Studio 3 2 3 4 5 6 T 8 9 From the desktop double click the Productivity Studio icon Click Work with Documents and Photos Click to select the photo s you want to print From the Productivity Studio taskbar located at the bottom of the screen click Photo Prints From the Quality drop down list select a copy quality From the Paper Size in Printer drop down list select the paper size From the Paper Type in Printer drop down list select the paper type To select multiple prints of a photo or to select photo sizes other than 10 x 15 cm 4 x 6 in select the options you want in the table Use the drop down list in the last column to view and select other sizes Click Print Now in the bottom right corner of the screen Printing Photo Packages 3 2 3 4 5 6 T 8 From the desktop double click the Productivity Studio icon Click Photo Packages Click to select the photos you want to include in your photo package Click Next From the Quality drop down list select a copy quality From the Paper Size in Printer drop down list select the paper size To select multiple prints of a photo or to select photo sizes other than 4 x 6 in 10 x 15 cm select the options you want in the table Us
132. ling the software If the printer is not functioning properly or if a communications error message appears when you try to use the printer you may need to remove and reinstall the printer software 1 In Windows Vista click In Windows XP or earlier click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Select Uninstall 110 4 Follow the instructions on the computer screen to remove the printer software 5 Restart the computer before reinstalling the printer software 6 Click Cancel on all New Hardware Found screens 7 Insert the CD and then follow the instructions on the computer screen to reinstall the software Note If the install screen does not appear automatically after you restart your computer click Start gt Run and then type D setup where D is the letter of your CD ROM drive If the software still does not install correctly visit our Web site at www lexmark com to check for the latest software 1 In all countries or regions except the United States select your country or region 2 Click the links for drivers or downloads 3 Select your printer family 4 Select your printer model 5 Select your operating system 6 Select the file you want to download and then follow the directions on the computer screen Enabling the USB port To confirm that the USB port is enabled on the computer 1 Click Start gt Settings gt Control Panel 2 If you are using Windows 2000 or Windows XP a Click Perfo
133. lity and faster print speed select Quick Print Adjust the program settings for the document Use a different fill pattern in the program For more information see the program documentation Perform maintenance on the print catridges You may need to clean the print cartridge nozzles 131 Checking the printer status Windows Vista users only 1 Click Control Panel gt Printer 2 Make sure e The printer icon does not say Paused If the printer is paused right click the icon and then click Resume Printing e The printer icon says Ready If it says Offline right click the icon and then click Use Printer Online e The printer icon has a check mark indicating that the printer is set as the default printer If it is not right click the icon and then click Set as Default Windows XP users only 1 Click Start gt Settings gt Printers and Faxes 2 Make sure e The printer icon does not say Paused If the printer is paused right click the icon and then click Resume Printing e The printer icon says Ready If it says Offline right click the icon and then click Use Printer Online e The printer icon has a check mark indicating that the printer is set as the default printer If it is not right click the icon and then click Set as Default Windows 2000 users only 1 Click Start gt Settings gt Printers 2 Right click the Lexmark 5000 Series icon 3 Make sure e Set as Default Printer is selected e Pause Printing is
134. ly until Phone Book appears and press v 4 Press Kor P gt repeatedly until the setting you want appears 5 Press and follow the instructions on the display Use this View Phonebook entries Create a new Speed Dial or Group Dial entry Modify Edit a Speed Dial or Group Dial entry Print all Soeed Dial and Group Dial entries in the Phone Book Note For instructions on how to add Speed Dial or Group Dial entries to the Phonebook using the computer see the related topic Setting up speed dial Delete a Speed Dial or Group Dial entry 45 Customizing fax settings using the control panel Understanding the Fax menu To access and navigate the Fax menu 1 From the control panel press Fax Mode The fax default screen appears If you do not want to change a setting enter the fax number and press Start Color or Start Black If you want to change a setting press B Press or P gt repeatedly until the menu item you want appears and then press v ao A O N Press K or P gt repeatedly until the submenu item you want or the setting you want appears and then press v Note Pressing selects a setting An appears next to the selected setting To go into additional submenus and settings repeat the previous step 7 If needed press 5 repeatedly to return to the previous menus and make other setting selections 8 Press Start Color or Start Black Quality Adjust the quality of a fax you are sending Ligh
135. m that created the document to fix these problems and then save the changes for the next time you print Printer is busy printing another job Wait until the printer has finished printing all other print jobs before sending this job to print Ready or Busy Printing is listed as the status lf Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are attempting to print try the suggestions below Next test the solution by sending a document to print Is there a problem with the connections 1 Check that the USB cable is connected to the computer The USB port on the back of the computer is marked by the eS USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that the O light is on Do you need to adjust the Quality Speed settings Select Photo from the Quality Copies tab in Printing Preferences 1 Click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Quality Copies tab make changes as needed 4 Click OK to close any dialog boxes that are open Is the problem with the program Try printing a different image If it prints correctly the problem may be with the program you are using For more information see the program documentation Printing a test page 1 Do one of the following e
136. manship fora Www lexmark com period of 12 months after the Click CUSTOMER SUPPORT original date of purchase Click Warranty Information From the Statement of Limited Warranty section click Inkjet amp All In One Printers Scroll through the Web page to view the warranty 11 Record the following information located on the store receipt and the back of the printer and have it ready when you contact us so that we may serve you faster e Machine Type number e Serial number e Date purchased e Store where purchased Operating system notice All features and functions are operating system dependent For complete descriptions e Windows users See the User s Guide e Macintosh users lf your product supports Macintosh see the Mac Help installed with the printer software 12 Setting up the printer Checking the box contents Name Description Black print cartridge Cartridges to be installed into the printer Color print cartridge Note Cartridge combinations vary depending on the product purchased Telephone handset e Answer incoming telephone calls and talk to someone on the phone e Listen for fax tones when sending a fax Note Plug the coiled cord in the back of the printer into the base of the telephone handset this cord see Choosing fax connection Note Your telephone cord may look different from the one shown Power cord Attaches to the power supply
137. ment Feeder ADF 14 Automatic Document Feeder ADF exit tray 14 Automatic Document Feeder ADF paper guide 14 B banner paper jams 122 banner paper loading 37 banner printing problems checking spool settings 133 banner printing 70 bidirectional communication establishing 140 black ink low 147 blank or incorrect page prints 128 blocking host fax settings 50 blurring photo 89 booklet assembling 69 booklets printing 68 both sides of the paper printing on 65 box contents 13 Brightness automatic adjustment 88 90 Brightness Contrast setting changing 90 broadcast fax sending at a scheduled time 42 immediately 41 buttons control panel Auto Answer 27 Back 26 Cancel 26 Copy Mode 26 Fax Mode 26 keypad 27 Left arrow 26 Menu 25 Pause Redial 27 Phonebook 25 Right arrow 26 Scan Mode 26 Select 26 Start Black 27 Start Color 27 buttons Productivity Studio Copy 31 E mail 31 Fax 31 Photo Greeting Cards 31 Photo Packages 31 Poster 31 Scan 31 Transfer Photos 31 using 31 buttons Solution Center Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 using 33 C cable connections checking 134 137 Caller ID changing using control panel 52 Caller ID not displayed 116 Caller ID using 43 54 calling card using when faxing 40 using when setting up Quick Dial buttons 47 using when setting up Speed Dial 61 using while listening to call 41 using with On Hook dial feature 41 164 using with th
138. mputer 139 printer plugged in but does not print 137 printer status 132 printouts have alternating bands of light and dark print 130 problems when copying scanning or faxing 139 ready or busy printing is listed as status 134 removing an external device 136 resolving font problems 133 scan request failed 151 test page does not print 135 transparencies or photos contain white lines 130 vertical straight lines are not smooth 131 white lines appear in graphics or black areas 131 wrong printer attached 139 Troubleshooting button 33 troubleshooting copy copier does not respond 141 partial document or photo copies 143 poor copy quality 142 troubleshooting error messages alignment error 146 black ink low 147 cannot retrieve application list 146 cartridge error 146 cartridges are in the wrong positions 149 clear carrier jam 147 color ink low 147 computer not connected 148 error 1205 149 error 1206 149 failed to connect 117 170 fax error 116 fax mode unsupported 117 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 memory full 151 phone line busy 118 phone line error 119 photo ink low 147 PictBridge communications error 151 printing failure error 153 remote fax error 118 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 troubleshooting fax Caller ID not displayed 116 can receive but not send fax 114 can send but not
139. n an empty Quick Dial button for two seconds 4 To program additional Quick Dial buttons repeat step 2 through step 3 Note You can also program any empty Quick Dial button whenever you are prompted to enter a fax number Setting up a fax header using the control panel During the initial setup of your printer you were prompted to enter your name fax number date and time This information is used to create a fax header for faxes you send If you have not entered this information 1 From the control panel press Fax Mode Press B Press or gt repeatedly until Fax Setup appears 2 3 4 Press V 5 Press qor P gt repeatedly until Dialing and Sending appears 6 Press V Note In Australia skip to step step 11 The last 20 digits of your fax number is your Fax Name or Station ID Press or P gt repeatedly until Your Fax Name appears 8 Press V 9 Enter your name using the keypad Note You can enter a maximum of 24 characters 10 Press to save the setting 11 Press lt or P repeatedly until your Fax Number appears 12 Press V 13 Enter your fax number using the keypad Note You can enter a maximum of 64 numbers and or the symbols or 14 Press to save the setting 15 Press Settings 16 Press V 47 17 18 19 20 21 22 23 24 25 26 Press or P gt repeatedly until Device Setup appears Press V Press or P gt repeatedly until Date Time appears Press V Enter the date using
140. n appears 3 Click Install Using the installation software CD Macintosh users only 1 Close all open software applications 2 Insert the software CD 3 From the Finder desktop double click the printer CD icon that automatically appears 30 4 Double click the Install icon 5 Follow the instructions on the computer screen Using the World Wide Web 1 Go to the Lexmark Web site at www lexmark com 2 From the home page navigate through the menu selection and then click Drivers amp Downloads 3 Choose the printer and the printer driver for your operating system 4 Follow the instructions on the computer screen to download the driver and install the printer software Understanding the printer software Using the software that installed with your printer you can edit photos send faxes maintain your printer and do many other tasks The following is an overview of features of the Productivity Studio and the Solution Center To open the Productivity Studio Welcome Screen use one of these methods Method 1 Method 2 From the desktop double click the Productivity 1 Do one of the following Studio icon e In Windows Vista click e In Windows XP and earlier click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Select Productivity Studio Click the Productivity Studio icon for the task you want to complete Depending on the printer you have some of the features of this software may not be applicab
141. nding on which mode is selected Start Color Start a color fax copy or scan or print job depending on which mode is selected 27 Saving settings In a setting menu an appears next to the default setting To change the setting 1 From the control panel press Settings and then press iJ or P repeatedly until the setting you want appears and then press v e To save most settings An appears next to the saved setting e To select a temporary setting An appears next to the selected setting See the table below for a list of temporary settings Note The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off Temporary settings Copy Mode Copies Resize Lighter Darker Quality Repeat Image N Up Original Size e Original Type Scan Mode e Quality e Original Size Fax Mode e Quality e Lighter Darker 2 Tochange the timeout feature a Press Settings b Press 4 or gt repeatedly until Device Setup appears and then press v repeatedly until CLear Settings Timeout appears and then press v or gt c Press El or gt or gt d Press lt or repeatedly until Never appears and then press v 3 To change one or more temporary settings into new default settings a Press Settings A b Press or gt repeatedly until Defaults appears and then press v c Press or P repeatedly until Set Defaults appears and then press
142. ng Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interferences NMB 003 156 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International Inc S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encoura
143. ng results Fast drying it prevents bleeding and feathering even when the image is saturated Transparency A clear plastic media primarily used for overhead projectors Card stock A very thick paper used for printing sturdier items such as greeting cards Iron On transfer A type of media that has a reverse image printed on it that can be ironed onto fabric 66 Printing envelopes oOo a A Q N Load envelopes With a document open click File gt Print Click Properties Preferences Options or Setup From the I Want To menu select Print on an envelope From the Envelope Size list select the envelope size loaded Select Portrait or Landscape orientation Notes e Most envelopes use landscape orientation e Make sure the same orientation is also selected in the software application Click OK to close any printer software dialogs that are open 8 Click OK or Print Printing greeting cards index cards photo cards and postcards 3 2 3 4 O N O OI 9 Load greeting cards index cards photo cards or postcards With a document open click File gt Print Click Properties Preferences Options or Setup Select a Quality Speed setting Select Photo for photos and greeting cards and select Normal for other types of cards Select the Paper Setup tab Select Paper From the Paper Size list select a card size Click OK Click OK or Print Notes e To avoid paper jams do not force the ca
144. ng settings 77 customizing settings using computer 79 editing images 78 editing text 78 from magazines and newspapers 91 over a network 78 removing wavy moire patterns 91 to computer over a network 78 using the computer 78 169 using the control panel 77 scanning takes too long or freezes the computer 144 scratching preventing in photos 126 searched folders preferences changing 87 security information 34 settings are not saved 132 Settings menu Defaults 28 Device Setup 29 Maintenance 28 Paper Setup 29 settings saving 28 setup troubleshooting cannot print from digital camera using PictBridge 110 incorrect language appears on display 107 page does not print 109 power button is not lit 107 software does not install 108 sharing printer in Windows 95 sharpening photo 89 slideshow creating and viewing 94 smudging preventing in photos 126 software Fax Solutions Software 59 Productivity Studio 31 removing and reinstalling 110 Solution Center 33 software does not install 108 software settings printer resetting to factory defaults 71 Solution Center understanding 33 Solution Center buttons Advanced 33 How To 33 Maintenance 33 Troubleshooting 33 understanding 33 Speed Dial setting up fax groups 61 setting up individual fax numbers 61 using 40 using the Phonebook 45 speed settings checking 134 supplies ordering 105 T telecommunication notices 157 158 159 telephone handset 14
145. ng to recognize the dial tone 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen click Fax History and Settings 3 From the I Want To menu click Adjust speed dial list and other fax settings 61 4 Click the Dialing and Sending tab 5 From the Dialing on your phone line area select Behind PBX from the Dialing Method drop down list 6 Click OK to save the setting Printing fax activity reports 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen click Fax History and Settings The Fax Solution Software appears 3 On the toolbar click Tools Fax History 4 Click the Print Report button to print 62 Printing Printing basic documents Printing a document 1 Load paper 2 With a document open click File gt Print 3 Click Properties Preferences Options or Setup 4 Adjust the settings 5 Click OK 6 Click OK or Print Printing a Web page You can use the Toolbar to create a printer friendly version of any Web page Address E hetps 1 tushrebO0 place mart com hnoededg ref ipages UShomepage LEXMARK Prithiow Shema i kane A Te elhs Pree 1 Load paper 2 Open a Web page using Microsoft Internet Explorer 5 5 or later 3 If you want to check or change your print settings a From the toolbar area click Lexmark gt Page Setup b Adjust th
146. nge the Caller ID pattern a Press qor gt repeatedly until the Caller ID pattern you want appears b Press to save the setting Printing fax activity reports using the control panel 1 O CO N O A A Q N i From the control panel press Fax Mode Press Press or P gt repeatedly until Fax Setup appears Press V Press or gt repeatedly until Reports appears Press V Press or gt repeatedly until the type of report you want to print appears Press V Press or P gt repeatedly until the setting you want appears Press to print the report Canceling a fax after a document is loaded using the control panel If you have loaded a document into the Automatic Document Feeder ADF and the printer roller has started pulling it into the printer but you have not yet initiated your fax job 1 Pull the control panel up 2 Gently lift your original document out of the ADF 3 Push the control panel down until it snaps into place 52 Faxing using the computer Sending a fax using the software You can scan a document to the computer and then fax it to someone using the software 1 2 3 4 5 6 N Load an original document facedown in the Automatic Document Feeder ADF From the desktop double click the Productivity Studio icon From the right pane of the Welcome Screen click Fax Select the Document option Click Start Enter the recipient information and then click Next Note
147. not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarke
148. ntrol panel 44 G gamma value changing 90 general printing problem error 153 getting a document to print 137 glossy paper loading 35 glossy photo paper or transparencies stick together 129 greeting cards loading 36 printing 67 Group Dial setting up 61 using 40 using the Phonebook 45 H heavyweight matte paper loading 35 How To button 33 image changing gamma value 90 images e mailing 81 incorrect language appears on display 107 index cards loading 36 printing 67 information finding 9 ink levels seem incorrect 127 ink levels seem to go down quickly 127 ink low error 153 inserting flash drives 83 PictBridge enabled digital camera 93 installing print cartridges 99 printer software 30 110 iron on transfers loading 37 iron on transfers printing 69 J jams and misfeeds troubleshooting banner paper jams 122 paper jam in the automatic document feeder ADF 120 paper jam in the paper support 120 paper jam in the printer 120 148 paper or specialty media misfeeds 121 printer does not feed paper envelopes or specialty media 121 junk faxes using control panel 49 junk faxes blocking 58 L labels loading 36 language changing 107 left cartridge error 149 left cartridge incorrect 150 left cartridge missing 150 Lexmark Productivity Studio creating and viewing slideshow 94 library preferences changing 87 LINE port 14 load document 150 loading banner paper 37 custom size paper 37 do
149. ocument Feeder ADF and centered between the ADF paper guides Check paper size Make sure the paper size being used matches the size you selected Check Original Size setting Make sure the Original Size setting is Automatic or the size of the original document you are scanning Cannot scan toa computer over a network See Scanning to a computer over a network on page 78 145 Error messages on the printer display Alignment Error These are possible solutions Try one or more of the following Remove tape from print cartridge 1 Remove the print cartridge 2 Make sure the sticker and tape have been removed 3 Reinsert the cartridge 4 Press to align the cartridge For more information see Aligning print cartridges on page 101 Use new paper Load only plain unmarked paper for aligning the cartridge The printer will read any markings on used paper which could cause the alignment error message to appear Cannot Retrieve Application List These are possible solutions Try one or more of the following Check computer connection Make sure your computer is connected to the printer and is turned on Check cable connection 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the USB port on the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the e lt USB symbol Remove an
150. om Turn off and restart the printer 4 lf the wireless access point wireless router does not respond after several seconds you will see Request timed out a Do one of the following e In Windows Vista click the gt Control Panel gt Network and Internet gt Network and Sharing Center e In Windows XP click Start gt Settings or Control Panel gt Network Connection b Select the appropriate connection from the ones shown Note If the computer is connected to the access point router by an Ethernet cable the connection may not include the word wireless in its name c Right click the connection and then click Repair Copy troubleshooting Copier does not respond These are possible solutions Try one or more of the following Check messages If an error message is displayed see Error messages on the printer display on page 146 Check power If the 5 light is not on see Power button is not lit on page 107 Removing and reinstalling software For more information see Removing and reinstalling the software on page 110 141 Poor copy quality e Blank pages e Skewed lines e Checkerboard pattern e Smudges e Distorted graphics or pictures e Streaks e Missing characters e Unexpected characters e Faded print e White lines in print e Dark print These are possible solutions Try one or more of the following Check messages If an error message is displayed see Error mes
151. omputer ceecceceeeeceeeeeeceeeeeeeeeeeeseueeessaeeessaeeeeaes 91 Viewing Printing photos from the Productivity StudiO ccecceeeeeeeeeeeeeeeeeeeeeeesaeeeeeeesaaeeeeesaaeeeseeneeeeeeas 92 Fes LMU CFO LONE CW sti trae ccncence E saa taeremeete eta eeee aero cee eet 92 Creating Photo Greeting Cards cca i nee ee eas 92 Using a PictBridge enabled digital camera to Control printing photos cece ceeeeceeeceeeeeeeeeeeeseeeeeeeeneeenes 93 Creating and Viewing a SIIDGSNOW 22 25 cc tch settee ie nade dese eee ai shad shenneneesteteaeieeeeceeeeeceien 94 Connecting the printer to a NETWOFK ccccsssseeeeeeseeeseeeneeensseesseenseonseneaseoasenenesonees 95 INGTWOMIKIIG OVI VI OW ssc aac adi a Sead eens tee env heme vad ve hecia ened ation ieee Mieslentotee ek 95 Pinging VOUtMAG AdGheSS2 4 25 4 252 te eee tie ea neh ag O et eet AN 95 Sharing a printer in a Windows ENVIFONMENL cccccccseececeeeeeceeeececaeeeeeseeeeeseaeeessgeessaeeesaeeeesneeeeess 95 Finding a printer print server located on remote SUDNETS ccccecceecceeeeeceeeceeeeceaceseeeeseeeeseeeeaeeess 96 DIRECT EO TIPIUI Cates tatcetiasnaetrcmeee eth Canc mciniadsdaieinlasbanhne edema sane E 96 PNO INE PDINO orien E anda caiwedaina tee alee tacee ueiewapeimeuniwiatieces 96 MAINTAINING the Priefer 98 Removing a used print CAMTHIAGE cceccecsecseeeeseeeeeseeseeeseeeeseeseueeseeeeseeseeeeeseessseenseeseueenntenseetsesens 98 H
152. one line a modem on page 23 modem e Send and receive faxes e Two telephone without using a computer cords e Send faxes using the e A telephone wall computer jack Using an RJ11 adapter Country region e United Kingdom e Italy e Ireland e Sweden e Finland e Netherlands e Norway e France e Denmark e Portugal To connect your printer to an answering machine or other telecommunications equipment use the telephone line adapter included in the box with the printer 1 Connect one end of the telephone cord into the Line port of the printer E Note The UK adapter is shown Your adapter may look different but it will fit the telephone outlet used in your location 3 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter 17 If your telecommunications equipment uses a US style RJ11 telephone line follow these steps to connect the equipment 1 Remove the plug from the EXT port on the back of the printer ae Note Once this plug is removed any country or region specific equipment you connect to the printer by the adapter as shown will not function properly Warning Do not touch cables or the printer in the area shown while actively sending or receiving a fax Country region e Saudi Arabia e Israel e United Arab Emirates e Hungary e Egypt e Poland e Bulgaria e Romania e Czech Republic e Russia e Belgium e Slovenia e Australia e
153. ons Software using 59 fax troubleshooting Caller ID not displayed 116 can receive but not send fax 114 can send but not receive fax 113 cannot send or receive fax 111 printer receives blank fax 115 received fax has poor print quality 116 faxing adding fax groups to Speed Dial 61 adding numbers to Speed Dial 61 Auto Answer 57 blocking unwanted faxes 58 blocking unwanted faxes using control panel 49 canceling after document loaded 52 choosing a fax connection 16 cover page creating using Productivity Studio 58 customizing settings 46 entering a fax number 40 sending a broadcast fax at a scheduled time 42 sending a broadcast fax immediately 41 166 sending while behind a PBX 61 setting Auto Answer to on 57 setting number of rings before automatic answering 60 setting number of rings before automatic answering using control panel 51 setting up dialing prefix 60 setting up dialing prefix using control panel 50 using a calling card number 40 using digital telephone service 25 using DSL 25 using ISDN 25 using the control panel 41 using the software 53 while listening to call 41 FCC notices 156 157 files attaching to e mail message 80 finding information 9 MAC address 95 publications 9 Web site 9 flash drive inserting 83 printing photos using the computer 91 transferring all photos using computer 86 transferring selected photos using the computer 86 fonts resolving problems 133 forwarding a fax 55 using the co
154. ontained in Group Dial entries counts toward the 30 number maximum Press Start Color or Start Black Note At the designated time the fax program dials and sends the fax to all of the designated fax numbers If the fax transmission is unsuccessful to any of the numbers on the broadcast list the unsuccessful numbers will be dialed again based on your redial settings For information on changing redial settings see Phone Line Busy Receiving a fax using the control panel Receiving a fax automatically using the control panel 1 Make sure the Auto Answer light is on 2 To set the number of telephone rings before the printer automatically receives faxes a Press Fax Mode Press Press or gt repeatedly until Fax Setup appears Press V Press or P gt repeatedly until Ringing and Answering appears Press V Press or P gt repeatedly until Pick Up On appears Press gt Q O0 Qa 0O fF 42 i Press qor gt repeatedly until the setting you want appears j Press to save the setting Auto Answer light turns on When the numbers of rings you set is detected the printer automatically receives the incoming fax Setting a fax manual answer code using the control panel 1 O O ON O A BP WO N ol From the control panel press Fax Mode Press B Press or gt repeatedly until Fax Setup appears Press V Press or P gt repeatedly until Ringing and Answering appears Press V Press or gt repea
155. or are not aligned correctly Have you added spaces at the left margin If the print is not aligned correctly make sure you have not added spaces by pressing Enter or the spacebar hard coded spaces Do you need to align the print cartridges The cartridges may be out of alignment 1 Do one of the following e In Windows Vista click gt Control Panel e In Windows XP or 2000 click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Click Solution Center 4 Click the Maintenance tab 5 Click Align to fix blurry edges Are the print cartridges clean You may need to clean the print cartridge nozzles Printouts have alternating bands of light and dark print If the printer pauses frequently during a print job and prints pages with alternating bands of light and dark print it is printing data faster than the computer can send it Banded printing occurs when the printer pauses frequently You may need to change the printer software settings or the problem may be that the printer and the computer are not able to communicate properly Are the printer and the computer able to communicate data Check the printer status 1 Do one of the following e In Windows Vista click gt Control Panel e In Windows XP or 2000 click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Click Solution Center 4 lf the Printer Status is e Cannot Communicate the problem could be hardware or print
156. or information about e Maximum loading amounts per paper type e Specific loading instructions for Supported paper and specialty media Partial document or photo prints These are possible solutions Try one or more of the following Check document placement Make sure the document or photo is loaded facedown in the Automatic Document Feeder ADF and centered between the ADF paper guides Check paper size Make sure the paper size being used matches the document or photo size you selected Photo smudges or scratches To prevent photo smudging or scratching avoid touching the printed surface with your fingers or sharp objects For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Checking the print cartridges Are the print cartridges properly installed For more information see Installing print cartridges on page 99 126 Are the sticker and tape removed from the cartridges 1 Remove the print cartridges 2 Make sure the sticker and tape have been removed 3 Reinsert the cartridges Are the cartridges low on ink 1 Do one of the following e In Windows Vista click e In Windows XP and earlier click Start 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Click Solution Center 4 Ifan exclamation point appears on a cartridge the ink level is low Install a new cartridge For more info
157. paper guides rest against the edges of the paper Loading original documents into the Automatic Document Feeder ADF You can load up to 30 sheets of an original document into the Automatic Document Feeder ADF for scanning copying and faxing 1 Load an original document facedown into the ADF 7 L Ss S ZS S Q oS gt Sa S gt y OS amp X25 SLES S Automatic Document Feeder ADF paper capacity Load up to Make sure 30 sheets of e The document is loaded facedown e Letter size paper e The paper guides rest against the edges of the paper e A4 paper e Legal size paper 38 Load up to Make sure 30 sheets of The document is loaded facedown e Custom size paper The paper guides rest against the edges of the paper Prepunched paper The paper size fits within these dimensions Reinforced edge copier paper Width Preprinted forms 76 2 mm 215 9 mm Letterhead paper 3 5 in 8 5 in Length 127 0 mm 355 6 mm 5 0 in 14 0 in You allow preprinted media to dry thoroughly before loading into the ADF You do not use media printed with metallic ink particles You avoid embossed designs 39 Faxing using the control panel A CAUTION Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm Warning Do not touch cables or the printer
158. peed Dial lists e View several sample cover pages that you can choose from You can also add your company logo to a sample cover page 3 To access any of the items in the I Want To menu click the item 4 If needed click the toolbar items to 03 ol G Kee Send a fax Forward a fax View print or modify a fax Delete a fax Retry to send a fax 59 0 ol Gam Kee Access and use the Phonebook View several sample cover pages you can choose from e View a fax history e Change software preferences for fax lists e Adjust fax settings Locate information on faxing fax settings and so on For information on changing fax settings see Customizing settings using the Fax Setup Utility on page 56 5 After changing settings click OK 6 Close the Fax Solutions Software Setting up a dialing prefix You can add a prefix to the beginning of each fax number dialed The prefix can include up to eight numbers commas periods spaces and or these symbols 1 oOo a A Q N From the desktop double click the Productivity Studio icon From the Settings area in the Welcome Screen click Fax History and Settings From the I Want To menu click Adjust speed dial list and other fax settings Click the Dialing and Sending tab Enter the prefix to be dialed before each telephone number Click OK to save the setting Setting the distinctive ring Distinctive ring is a service p
159. r Removing a used print cartridge 1 Make sure the printer is on 2 Pull the control panel up 3 Raise the cartridge access door The print cartridge carrier moves and stops at the loading position unless the printer is busy 5 Remove the used print cartridge Note If you are removing both cartridges repeat steps 4 and 5 for the second cartridge 98 Installing print cartridges 1 Pull the control panel up 2 Raise the cartridge access door 3 Press down on the cartridge carrier levers Warning Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge 99 5 Close the black cartridge lid 7 Close the color cartridge carrier lid 8 Close the cartridge access door 9 Close the control panel until it snaps into place The control panel display will prompt you to load paper and press to print an alignment page Note The control panel must be closed to start a new scan print copy or fax job 100 Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge Lexmark does not recommend use of a refilled cartridge Refilling a cartridge can affect print quality and may cause damage to the printer For best results use Lexmark supplies Using genuine Lexmark print cartridges Lexmark printers print cartridges and photo paper are designed to perform together for superior print quali
160. r an extended period of time e Keep the photo cartridge in its own storage unit when not in use e When a photo cartridge is in use you may store the black cartridge in the empty photo cartridge storage unit Cleaning the scan lens and white roller If you notice poor image quality in scans faxes or copies you may need to clean the scan lens and the white roller 1 Unplug the power cord and the phone line from the wall 2 Open the control panel 103 3 Push the roller lever gently to the left pull it forward and then lift the white roller out of the printer 4 Use aclean lint free cloth dampened with water to wipe the white roller and the scan lens Note The scan lens is located under the white roller 5 Reinstall the dry white roller push the roller lever gently to the left and then snap it into place 6 Reconnect the power cord and the phone line Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet A CAUTION To avoid the risk of electric shock unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove paper from the paper support and paper exit tray 3 Dampen a clean lint free cloth with water Warning Do not use household cleaners or detergents as they may damage the finish of the printer 104 4 Wipe only the outside of the printer making sure to remov
161. r the photo click the drop down list and select a date from the calendar Click Save Changing the Productivity Studio scan settings 1 2 3 4 From the desktop double click the Productivity Studio icon From the Tools menu click Preferences Click Scan Settings e Select Always use simple scan settings to use the default scan settings e Select Always start scanning with the settings below to customize the remaining scan settings e From the Color Depth area select the color depth from the drop down list e From the Scan Resolution Dots per inch area select the resolution value from the drop down list e Click Auto crop the scanned item to use the slider to select your cropped value e Click Select area to be scanned to select the value from the drop down list e Click Convert images to text with OCR to convert images to text Click OK Adding a file to an e mail message 1 2 3 From the desktop double click the Productivity Studio icon Under Document Management click Work with Documents and Photos Click Add and select Add File On My Computer 80 4 Open the folder where the file is stored The thumbnail is displayed in the list of files to be sent 5 Click Open to select a file 6 From Work with Documents and Photos select the file that you want to add 7 Click E mail to create an e mail message with your scanned image s attached Adding a new scanned image to an e mail message From the desktop double
162. r upgrading you may no longer use the original Software Program that formed the basis for your upgrade eligibility 162 10 11 12 13 14 15 16 17 18 19 LIMITATION ON REVERSE ENGINEERING You may not alter decrypt reverse engineer reverse assemble reverse compile or otherwise translate the Software Program except as and to the extent expressly permitted to do so by applicable law for the purposes of inter operability error correction and security testing If you have such statutory rights you will notify Lexmark in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program ADDITIONAL SOFTWARE This License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement LIMITATION OF REMEDIES To the maximum extent permitted by applicable law the entire liability of Lexmark its suppliers affiliates and resellers and your exclusive remedy shall be as follows Lexmark will provide the express limited warranty described above If Lexmark does not remedy defective media as warranted you may terminate your license and your money will be refunded upon the return of all of your copies of the Software Program LIMITATION OF LIABILITY To the maximum extent permitted by applicable law
163. rding using the control panel 44 manually 43 using an answering machine and computer 54 using an answering machine and control panel 44 with manual answer code 43 recycling WEEE statement 157 reducing an image 75 red eye automatic reduction 88 89 manual reduction 89 refilling print cartridges 101 remote fax error 118 removing an external device 136 removing print cartridges 98 reports fax activity 62 fax confirmation 62 reports fax activity using the control panel 52 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 ring patterns setting using control panel 51 ring patterns setting 60 RJ11 adapter 17 rotating photo 88 S safety information 2 saving a scanned image 80 saving and deleting print settings 70 Scan menu 77 scan and edit text 78 Scan button 31 Scan Enhancements tab Brightness Contrast 90 Brightness Contrast setting 90 Despeckle setting 90 Exposure setting 91 scan lens cleaning 103 scan request failed 151 scan settings changing 80 scan troubleshooting cannot scan to computer over network 145 partial document or photo scans 145 poor scanned image quality 144 scan was not successful 144 scanner does not respond 143 scanning takes too long or freezes the computer 144 scan was not successful 144 scanned image attaching to e mail message 81 scanned images saving 80 scanner does not respond 143 scanning canceling a scan 82 creating a PDF from a scan 79 customizi
164. rds into the printer e To prevent smudging remove each card as it exits and let it dry before stacking Printing a document as a poster 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click the Print Layout tab 4 From the Layout list select Poster 5 Select the poster size you want to print The number you select represents the number of pages that make up the height and width of the poster 67 6 Select Print Crop Marks if you want each page of the poster to show crop marks 7 Click Select Pages To Print to reprint any damaged poster pages without having to print all of the poster pages Click pages to select or cancel them 8 Click OK to close any printer software dialogs that are open 9 Print the document Note Certain programs may cause text to be clipped or to disappear when using extra large or extra small fonts If this occurs try decreasing or increasing the font size Printing an image as a poster 1 From the desktop double click the Productivity Studio icon 2 From the Photo Printing area of the Welcome screen click Poster 3 Open the folder that contains your photo 4 Drag the photo to the Print a Multi Page Poster preview area of the screen 5 Click Next Step 6 From the Paper size to print poster on drop down list select a paper size 7 From the Paper type to print poster on drop down list select a paper type 8 From the
165. receive fax 113 cannot send or receive fax 111 printer receives blank fax 115 received fax has poor print quality 116 troubleshooting jams and misfeeds banner paper jams 122 paper jam in the automatic document feeder ADF 120 paper jam in the paper support 120 paper jam in the printer 120 148 paper or specialty media misfeeds 121 printer does not feed paper envelopes or specialty media 121 troubleshooting print improving print quality 123 ink levels seem incorrect 127 ink levels seem to go down quickly 127 partial 4x6in 10x15cm photo prints when using PictBridge 123 partial document or photo prints 126 photo scratches 126 photo smudges 126 poor quality at the edges of the page 125 poor text and graphic quality 124 print speed is slow 125 troubleshooting scan cannot scan to computer over network 145 partial document or photo white roller cleaning 103 scans 145 wireless network poor scanned image quality 144 networking overview 95 scan was not successful 144 wireless troubleshooting scanner does not respond 143 ping printer Windows 96 scanning takes too long or freezes ping wireless access point the computer 144 Windows 141 troubleshooting setup wrong printer attached 139 cannot print from digital camera using PictBridge 110 incorrect language appears on display 107 page does not print 109 power button is not lit 107 software does not install 108 troubleshooting wireless ping printer Windows 96 p
166. reinstalling 110 removing 110 updating 140 printer status checking 132 printing banner 70 blocked fax list using control panel 49 booklets 68 cards 67 collate 65 custom size paper 69 document 63 envelopes 67 greeting cards 67 index cards 67 iron on transfers 69 multiple pages on one sheet 66 on both sides of the paper 65 Photo Packages 92 photos from CD using the computer 91 photos from flash drive using the computer 91 photos from PictBridge enabled digital camera 93 photos from Productivity Studio 92 photos from the Productivity Studio 92 postcards 67 poster 68 posters 67 test page 134 135 transparencies 70 Web page 63 Web page photos only 64 printing failure error 153 printouts have alternating bands of light and dark print 130 problems when copying scanning or faxing 139 Productivity Studio printing photos 92 viewing photos 92 Productivity Studio buttons Copy 31 E mail 31 Fax 31 Photo Greeting Cards 31 Photo Packages 31 Scan 31 Transfer Photos 31 understanding 31 Productivity Studio understanding 31 publications finding 9 Q quality settings checking 134 Quick Dial using 40 Quick Dial buttons setting up using the computer 58 using the control panel 47 Quick Fixes tab using One Click Auto Fix 88 R ready or busy printing is listed as status 134 received fax has poor print quality 116 receiving a fax automatically 42 53 fax forwarding 55 fax forwa
167. ress V 7 Press again to confirm that plain paper is loaded A page prints forcing ink through the print cartridge nozzles to clean them 8 Print the document again to verify that the print quality has improved 9 If print quality has not improved try cleaning the nozzles up to two more times Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges 2 Dampen a clean lint free cloth with water and place the cloth on a flat surface 3 Gently hold the nozzles against the cloth for about three seconds and then wipe in the direction shown 4 Using another clean section of the cloth gently hold the cloth against the contacts for about three seconds and then wipe in the direction shown With another clean section of the cloth repeat step 3 and step 4 Let the nozzles and contacts dry completely Reinsert the print cartridges Print the document again O CO N OQO O If the print quality does not improve clean the print nozzles For more information see Cleaning the print cartridge nozzles on page 101 102 10 Repeat step 9 up to two more times 11 If print quality is still not satisfactory replace the print cartridges Preserving the print cartridges e Keep a new cartridge in its packaging until you are ready to install it e Do not remove a cartridge from the printer except to replace clean or store it in an airtight container The cartridges do not print correctly if left exposed fo
168. ridges Lift the scanner unit and remove the print cartridges from the print cartridge carrier Make sure the sticker and tape are removed from the print nozzles located on the bottom of the cartridges Make sure the cartridges are properly installed With the front of the printer facing you check for proper print cartridge installation If you are using a color cartridge make sure it is properly installed in the right carrier If you are using a black or photo cartridge make sure it is properly installed in the left carrier Check the USB connection 1 Check that the USB cable is connected to the computer The USB port on the back of the computer is marked by the lt USB symbol Plug the long flat end of the USB cable into this port 2 Make sure that the smaller more square end of the USB cable is plugged into the back of the printer 3 Check that the USB cable is not damaged and that the light is on Close other open files before printing Before sending a file to print close all other open files in the program you are using The printer prints a blank page when too many files are open in the same program Characters on printout are missing or unexpected These are possible solutions Try one or more of the following Make sure the fonts are applied correctly in the program Most programs do not print a stretched or resized font Make sure the TrueType font is available on the computer The font you are trying to print may not
169. rint feature 1 From the software application click File gt Print 2 Click Properties Preferences Options or Setup 3 Click Print Layout 4 Click Borderless Make sure you use photo paper Borderless printing requires photo paper Small margins are printed when you select the Borderless feature when you are printing on plain paper Make sure the paper size matches the printer setting 1 From the software application click File gt Print 2 Click Properties Preferences Options or Setup 3 Click Paper Setup 4 Check the paper size Print speed is slow These are possible solutions Try one or more of the following Maximize computer processing speed e Close all applications not in use e Minimize the number and size of graphics and images in the document e Remove as many unused fonts as possible from your system 125 Add memory Consider purchasing more RAM Select a lower print quality 1 From the software application click File gt Print 2 Click Properties Preferences Options or Setup 3 Click Quality Copies 4 From the Quality Speed area select a lower print quality Remove and reinstall the software It is sometimes helpful to remove the existing printer software and reinstall it Check paper loading e Load a smaller amount of paper into the printer You may be using a thicker type of paper e Make sure you are loading the correct type of media See Loading paper on page 35 and its related topics f
170. rmance and Maintenance and then click the System icon b Click the Hardware tab c Click Device Manager If you are using Windows Vista click the System and Maintenance icon and then click Device Manager 3 Click the plus sign beside Universal Serial Bus Controller lf USB Host Controller and USB Root Hub are listed the USB port is enabled Did you find the problem Yes No lf USB Host Controller and USB Root Hub are noflisted Contact the Customer Support Center the USB port is not enabled For more information see 41 Click Programs or All Programs gt Lexmark 5000 the computer documentation Series 2 Click Solution Center 3 Click the Contact Information tab Fax troubleshooting Cannot send or receive a fax These are possible solutions Try one of the following Check messages If an error message is displayed follow the instructions on the display 111 Check power If the 5 light is not on see Power button is not lit on page 107 Check cable connections Make sure cable connections for the following hardware are secure if applicable e Power supply e Telephone e Handset e Answering machine Check the telephone wall jack 1 Plug a telephone into the wall jack 2 Listen for a dial tone 3 If you do not hear a dial tone plug a different telephone into the wall jack 4 lf you still do not hear a dial tone plug a telephone into a different wall jack 5 If you hear a dial tone connect the printer to
171. rmation see Installing print cartridges on page 99 For cartridge ordering information see Ordering paper and other supplies on page 105 Ink levels seem incorrect These are possible solutions Try one or more of the following Are you printing graphics or photos When you print documents with a large number of graphics or with the Photo Quality Speed setting the printer uses more ink The type of documents you print and the print quality you select affect the amount of ink the printer uses Are you printing a large file The ink levels displayed in the printer software are not updated during a print job they represent the ink level at the beginning of a print job The ink levels may seem inconsistent in the Printing Status window when you are printing a large file Ink levels seem to go down too quickly These are possible solutions Try one or more of the following Are you printing photos or documents with a large number of graphics Because photos and graphics require more ink than text documents ink usage increases when you print photos or graphics Are you printing with Photo Quality Speed setting To reduce ink usage select Photo only when you are printing on photo or heavyweight matte paper All other paper types print best at a lower Quality Speed setting Use the Quick Print or Normal setting to print most text documents 127 A blank or incorrect page prints Remove the sticker and tape from the print cart
172. rovided by some telephone companies that assigns multiple phone numbers to a single telephone line If you subscribe to this service you can program your printer to have a distinctive ring pattern and phone number for incoming faxes 1 ao FF W N 6 From the desktop double click the Productivity Studio icon From the Settings area of the Welcome Screen click Fax History and Settings From the I Want To menu click Adjust speed dial list and other fax settings Click the Ringing and Answering tab From the Answering on your phone line type area select the setting you want from the Distinctive ring pattern drop down list Click OK to save the setting Setting the number of rings before receiving a fax automatically 3 2 3 4 From the desktop double click the Productivity Studio icon From the Welcome Screen click Fax History and Settings From the I Want To menu click Adjust speed dial list and other fax settings Click the Ringing and Answering tab 60 5 From the Pick up on the drop down list select the setting you want 6 From the Auto Answer drop down list select On 7 Click OK to save the setting The Auto Answer light on the control panel comes on When the number of rings you set is detected the printer automatically receives the incoming fax Setting up Speed Dial 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen cl
173. rt of the printer Ps 20 4 lf you would like to use the same line for both fax and telephone communication connect a second telephone line not provided between the telephone and the F slot of an active telephone wall jack 5 If you would like to use the same line for recording messages on your answering machine connect a second telephone line not provided between the answering machine and the other N slot of the telephone wall jack Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment see the related topic Using an RJ11 adapter 1 Make sure you have the following e A telephone e Two telephone cords e A telephone wall jack 21 2 Connect one telephone cord to the LINE port of the printer and then plug it into an active telephone wall jack Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes Note Setup steps may vary depending on your country or region For more information on connecting the printer to telecommunications equipment see the related topic
174. s 1 Pull the control panel up 2 Raise the cartridge access door 3 Remove any objects blocking the path of the print cartridge carrier 4 Make sure the cartridge carrier lids are closed 5 Close the cartridge access door 147 6 Close the control panel until it snaps into place 7 Press Note Pressing V after clearing the carrier jam of an obstruction will cancel printing and copying jobs but will resume a fax job Clear Paper Jam In the Automatic Document Feeder ADF To clear the paper path 1 Pull the control panel up 2 Firmly grasp the paper and gently pull it out 3 If necessary push the roller lever gently to the left pull it forward and then lift the white roller out of the printer 4 Reinstall the white roller push the roller lever gently to the left and then snap it into place 5 Close the control panel until it snaps into place 6 Press V Note To avoid paper jams do not force paper into the ADF In the paper support Eject the paper automatically To remove the paper jam eject the paper 1 Press and hold V 2 Remove the paper from the paper exit tray Remove the paper manually 1 Press to turn off the printer 2 Firmly grasp the paper and gently pull it out 3 Press to turn the printer back on Computer not connected These are possible solutions Try one or more of the following 148 Check computer connection Make sure your computer is connected to the printer and i
175. s Fax Mode Press Press or P gt repeatedly until Fax Setup appears Press Press or gt repeatedly until Dialing and Sending appears oOo ar W N Press V i 114 7 Press lt or P repeatedly until Dial Prefix appears 8 Press V 9 To change the setting press dor gt repeatedly until Create appears 10 Press V 11 Enter the prefix to be dialed before each telephone number 12 Press V Check Speed Dial number e Check to make sure Speed Dial has been programmed for the number that you want to dial See Setting up Speed Dial on page 61 e As an alternative dial the telephone number manually Be sure the printer is detecting a dial tone e See Sending a fax while listening to a call On Hook Dial using the control panel on page 41 e Check the Dial Method setting 1 Listen for a dial tone If you hear a dial tone but the printer hangs up without dialing this means it did not recognize the dial tone 2 From the control panel press Fax Mode 3 Press B 4 Press q or gt repeatedly until Fax Setup appears 5 Press V 6 Press lt q or gt repeatedly until Dialing and Sending appears 7 Press V 8 Press or P gt repeatedly until Dial Method appears 9 Press V 10 Press lt or P repeatedly until Behind PBX appears 11 Press to save this setting Printer receives a blank fax These are possible causes and solutions Try one or more of the following Check original document Ask the sender to ver
176. s V 7 Press 4 or gt repeatedly until Scan appears 8 Press V 9 Press lt or P repeatedly until After Dial appears 0 10 Press V Can send but not receive faxes These are possible causes and solutions Try one or more of the following Load paper Load paper to print any faxes that have been stored in the printer 113 Check the Auto Answer button If the Auto Answer light is on e The printer will answer after the preset number of telephone rings e If you are using a distinctive ring see Setting the distinctive ring on page 60 Check ink Check the ink levels and install a new cartridge if necessary Check whether Fax Forwarding is selected 1 From the control panel press Fax Mode 2 Press B 3 Press or gt repeatedly until Fax Setup appears 4 Press V 5 Press q or gt repeatedly until Ringing and Answering appears 6 Press V 7 Press or gt repeatedly until Fax Forward appears 8 Press V 9 Press q or gt repeatedly to view the current Fax Forwarding setting 10 To turn off Fax Forwarding press qor gt repeatedly until O appears 11 Press to save the setting Can receive but not send faxes These are possible causes and solutions Try one or more of the following Check mode selection To make sure the printer is set for faxing press Fax Mode Check document placement Load the original document facedown in the ADF Check the Dial Prefix setting 1 From the control panel pres
177. s pressed to either On or Off On is the default Caller ID Pattern to choose from one of the following patterns available based on the country or region you selected during initial setup If phones in your country use two detection patterns call Maintenance your telecommunications company to determine their subscribed pattern Pattern 1 FSK Pattern 2 DTMF For more information see Using Caller ID from the control panel on page 43 Clear Settings Timeout to change the timeout feature before the printer if left unused resets to the factory default settings For more information see Saving settings on page 28 Select e Photo Print Size to choose the size of photo s to print e Set Defaults to change default settings For more information see Saving settings on page 28 Defaults 29 Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer 1 Lift and remove the control panel if one is installed 2 Choose the correct control panel for your language 3 Align the clips on the control panel with the holes on the printer and then press down Installing the printer software Using the installation software CD Windows users only Using the CD that came with the printer 1 Start Windows 2 When the desktop appears insert the software CD The software installation scree
178. s turned on Check USB cable 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the USB port on the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the gt USB symbol Check external print server If you are using an external print server make sure it is connected For more information see the print server documentation Cover Open 1 Close the cartridge access door 2 Close the control panel until it snaps into place Document Load Error 1 Make sure the document is loaded facedown into the Automatic Document Feeder ADF Once properly loaded Document Loaded appears on the display For help on loading a document into the ADF see Loading original documents into the Automatic Document Feeder ADF on page 38 2 Press V Note Do not remove the document from the ADF while a print scan copy or fax job is in progress Cartridges are in the wrong positions Pull the control panel up Raise the cartridge access door Press down on the cartridge carrier latch to raise the cartridge carrier lid Remove the cartridges a A GW N Reinstall the black cartridge or the photo cartridge in the left carrier 6 Reinstall the color cartridge in the right carrier Left Cartridge Error Right Cartridge Error This message may also appear as Error 1205 Left Cartridge or Error 1206 Right Cartridge
179. sages on the printer display on page 146 Check ink Check the ink levels and install a new print cartridge if necessary Review steps to improve print quality See Improving print quality on page 123 Adjust the brightness of the copy Load the document facedown in the Automatic Document Feeder ADF From the control panel press Copy Mode Press Menu Press V 1 2 3 4 Press lt or P repeatedly until Lighter Darker appears 5 6 Press lt 4 or P repeatedly to lighten or darken the copy 7 Press Start Color or Start Black Check quality of original document If the quality of the original document is not satisfactory try using a clearer version of the document or image Are you scanning from a magazine or a newspaper If you are copying or scanning from a magazine or a newspaper see Removing wavy patterns from scanned photos magazines or newspapers on page 91 Check document placement Make sure the document is loaded facedown in the Automatic Document Feeder ADF and centered between the ADF paper guides Clean scan lens and white roller 1 Unplug the power cord and the phone line from the wall 2 Open the control panel 142 3 Push the roller lever gently to the left pull it forward and then lift the white roller out of the printer 4 Use aclean lint free cloth dampened with water to wipe the white roller and the scan lens Note The scan lens is located under the white roller
180. se harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causi
181. seaeeseuseseueeseueeseaeesseeeesaees 48 Blocking junk faxes using the control PANEL cceecccseseeceeeeeeeeeeeecaeeeeeseeeeseeeeeeseneeessueeesaaueeesaueessneneessess 49 Blocking unwanted changes to fax settings using the control panel cece cecceseseeceeeeceeeeeeeeeseeeeeaeeeeaes 50 Setting up a dialing prefix using the control PANE ccc ceecccseeeeceeeeceeeeceeeeeeeeeeseeeeseueesegeeseueeseneessneeeseees 50 Setting the distinctive ring using the control panel eee eee cc eeecceeeeceeeeceeeceeeseeesseeeseeeseeeeseneesseeeesaees 51 Setting the number of rings before receiving a fax automatically using the control panel 000008 51 Changing Caller ID pattern using the Control Panel ccccseeecccseeeeceeeeeeseeeeeseeseeesaeeeesseeeesegeeeseeseessaeeeens 52 Printing fax activity reports using the control PANE L ccceeceseeecceeeeeeeeceeeeseeeeseeeeeeeeseeeeseueeseeseneeees 52 Canceling a fax after a document is loaded using the Control panel ccccccceeeeseeeseeeeeeeeseeeeaes 52 Faxing USING the cCoMputer ssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 53 Sending a fax USING th SOfWare aasia a Ls Oh a a disa Ri 53 RECEIVING a fax USING INE COMPUTE r a srisiiarsn niini i aiaiai i 53 Receiving a fax automatically using the computer ccseeecccseseeceeeeeeceeeeceeeeeeseeeeessueeeesaeeeesaneeesneeeeesags 53 Setting a f
182. select them b To make common editing changes 1 Right click the photo or image 2 Click Edit 3 Make your selections 4 Follow the instructions on the screen 5 When you are finished making changes click Done 6 Select the size you want the blank paper size in the printer and the number of copies 7 Click Print Now Printing multiple copies of a document 1 With a document open click File gt Print or Printer Setup 2 From the Print Setup dialog box click Properties Preferences Options or Setup 3 In the Copies section of the Quality Copies tab enter the number of copies you want to print Note If you print multiple copies of a multiple page document and want them collated click Collate Copies 4 Click OK to close any printer software dialog boxes that are open 5 Print the document 64 Printing on both sides of the paper When you select Two sided printing the printer prints the odd numbered pages of the document on the front sides of the paper Reload the document to print the even numbered pages on the back sides of the paper 1 With a document open click File Print Click Properties Preferences Options or Setup From the I Want To menu click Print on both sides of the paper Make sure Two Sided is selected ao FF Q N Choose a binding edge Side Flip or Top Flip Notes e When you select Side Flip the finished document pages turn like the pages of a magazine e When you select Top Flip the fin
183. signed to stop working after delivering a fixed amount of ink A variable amount of ink will remain in the cartridge when replacement is required After this single use the license to use the print cartridge terminates and the used cartridge must be returned only to Lexmark for remanufacturing refilling or recycling If buy another cartridge in the future that is sold subject to the above terms accept such terms as to that cartridge If you do not accept the terms of this single use license agreement return this product in its original packaging to your point of purchase A replacement cartridge sold without these terms is available at www lexmark com LEXMARK SOFTWARE LICENSE AGREEMENT This Software License Agreement License Agreement is a legal agreement between you either an individual or a single entity and Lexmark International Inc Lexmark that to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product The term Software Program includes machine readable instructions audio visual content Such as images and recordings and associated media printed materials and electronic documentation whether incorporated into distributed with or for use with your Lexmark product 1 STATEMENT OF LIMITED
184. splay 14 EXT port 14 LINE port 14 paper exit tray 14 paper guide 14 paper support 14 PictBridge port 14 power supply port 14 telephone handset 14 USB port 14 pausing print jobs 66 PDF creating from ascan 79 Phone Book computer using 55 phone line busy error message 118 phone line error 119 Phonebook control panel using 45 photo adjusting hue 89 adjusting saturation 89 applying color effect 90 blurring 89 cropping 88 enhancing 89 sharpening 89 photo cards loading 36 Photo Greeting Cards button 31 photo ink low 147 Photo Packages 92 Photo Packages button 31 photo paper loading 35 Photo resolution size changing 88 photo scratches 126 photo smudges 126 photo changing gamma value 90 photos automatic red eye reduction 88 printing from a Web page 64 printing from CD using the computer 91 printing from flash drive using the computer 91 printing from PictBridge enabled digital camera 93 red eye reduction 89 rotating 88 scratches preventing 126 smudges preventing 126 transferring all photos from CD or flash drive using computer 86 transferring selected photos from CD or flash drive using the computer 86 PictBridge communications error 151 PictBridge menu 84 PictBridge port 14 PictBridge enabled camera connecting 84 PictBridge enabled digital camera printing photos from 93 ping the printer Windows 96 ping the wireless access point Windows 141 poor copy quality 142 poor quality at the edges of the pag
185. t 55 Note For more information on how to set up multiple Speed Dial and or Group Dial entries see Setting up Speed Dial on page 61 Customizing fax settings using the computer Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility These settings apply to the faxes you send or receive 1 From the desktop double click the Productivity Studio icon 2 Click Fax History and Settings The Fax Solutions Software screen appears 3 Click Adjust speed dial list and other fax settings The following screen appears a Printer Setup Utility Dialing and Sending Ringing and Answering Fax Printing Flepests Speed Dial Dialing on pour phone line type Dial method Dial pretiz Dial voimme Personal Information sent on each fax Your fax number 5555555555 Your fas name CPD Fax When fax can nol be sem busy signal Medial attempts 3times Time between redial 4 mites When bo scan document Alter Dia Marinum send speed Default send quality Automate fax conversion 56 4 Click each tab and change the settings as needed Tab Options Dialing and Sending Select the telephone line format you want to use Enter a dialing prefix Select a dialing volume Enter your name and fax number Notes You can include a calling card number as part of the fax number Enter a maximum of 64 digits
186. t Note To prevent smudging remove each transparency as it exits and let it dry before stacking Transparencies may require up to 15 minutes to dry Printing a banner 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 From the Print Layout tab select Banner Note After you print a banner return the setting to Normal 4 To keep banner paper from jamming select Letter Banner or A4 Banner from the Banner Paper Size dialog 5 From the Paper Setup tab select Landscape orientation 6 Click OK 7 Click OK or Print Watermark From here you can e Change watermark selections on the pages that you specify e Modify watermark placement e Edit a watermark and create other watermark settings Changing printer settings Saving and deleting print settings 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Click the Quality Copies tab 4 Make necessary adjustments to any of the settings in the Quality Speed Paper Type and Multiple Copies sections 5 From the Save Settings drop down menu select Save your current settings 70 6 Click a radio button next to the number of the location where you want to save your settings then type a name for your settings in the selected box Note The first location contains Factory Default Settings which cannot be changed or deleted 7 Click Save Notes e To retrieve your print settings
187. t appears k Press to save the setting Setting the number of rings before receiving a fax automatically using the control panel 1 From the control panel press Fax Mode 2 Press 3 Press 4 or gt repeatedly until Fax Setup appears 4 Press V 5 Press or P repeatedly until Ringing and Answering appears 6 Press V 7 Press qor gt repeatedly until Pick Up On appears 8 Press V 9 Press 4 or gt repeatedly until the setting you want appears _h Press to save the setting 11 Make sure the Auto Answer light is on When the number of rings you set is detected the printer automatically receives the incoming fax 51 Changing Caller ID pattern using the control panel The printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and the telecommunications company you subscribe to you may need to switch the pattern for the printer to display Caller ID information 1 2 3 4 5 6 From the control panel press Settings Press or P gt repeatedly until Device Setup appears Press V Press or P gt repeatedly until Caller ID Pattern appears Press V Press or gt repeatedly until the Caller ID pattern setting indicated by an appears Note The number of patterns is defined by the country or region setting and only the number of patterns defined for the selected country or region is shown lf you want to cha
188. tart 2 Click Programs or All Programs gt Lexmark 5000 Series 3 Click Solution Center 4 Click Advanced 5 Click Printing Status 6 Select or clear Play voice notification for printing events 7 Click OK Security Information Third party applications including anti virus security and firewall programs may alert you about the printer software being installed For your printer to work properly allow the printer software to run on your computer 34 Loading paper and original documents Loading paper 1 Make sure e You use paper designed for inkjet printers e If you are using photo glossy or heavyweight matte paper you load it with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper e The paper is not used or damaged e If you are using specialty paper you follow the instructions that came with it e You do not force paper into the printer 2 Before loading paper the first time slide the paper guides out toward the edges of the paper support You can load up to e 100 sheets of plain paper e 25 sheets of heavyweight matte paper e 25 sheets of photo paper e 25 sheets of glossy paper Note Photos require more drying time Remove each photo as it exits and allow it to dry to avoid ink smudging 3 Load the paper vertically in the center of the paper support and adjust the paper guides to rest against the edges of the p
189. tedly until Manual Pickup Keycode appears Press V Enter the code you want up to seven characters Characters can include numbers or the symbols and Press to save the setting Receiving a fax manually 1 Make sure the Auto Answer light is off 2 To receive the fax if you have not set up a manual answer code e Press Start Color or Start Black or e Press 9 on the telephone after you answer it and hear fax tones 3 To receive a fax if you have set up a manual answer code enter the code on the telephone after you answer it 4 and hear fax tones Note For information on how to set up a manual answer code see the related topic Setting a fax manual answer code Hang up the telephone The printer receives the fax Using Caller ID from the control panel Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of the person who is calling If you subscribe to this service it works with the printer When you receive a fax the telephone number or name of the person who is sending you the fax appears on the display Notes e Caller ID is available only in some countries and regions e The number of patterns is defined by the country or region setting and only the number of patterns defined for the selected country or region is shown 43 The printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the coun
190. tedly until Quality appears Press Press or P gt repeatedly until the quality you want appears Press V Press Start Color or Start Black 73 Making a copy lighter or darker If you want to adjust the look of a copy or photo you can adjust it to make it lighter or darker 1 Load paper Note If you are copying photos use photo or heavyweight matte paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Load an original document facedown in the ADF From the control panel press Copy Mode Press Lighter Darker Press or P gt repeatedly to adjust the slider Press V N O O FBP W N Press Start Color or Start Black Copying multiple images on one page using the control panel Load paper into the paper support Load original documents facedown into the ADF tray From the control panel press Copy Mode Press Press or gt repeatedly until N Up appears Press Press or gt repeatedly until the setting you want appears Press v O O N O OA A QO N m Press Start Color or Start Black Collating copies using the control panel If you print multiple copies of a multiple page document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated 123 3 1 123 233 1 Load paper 2 Load an original document facedown in the A
191. ter Darker Adjust the brightness of a fax you are sending Phone Book Add edit and print names and fax numbers of individuals or groups On Hook Dial Dial a telephone number while listening to the call through a speaker on the printer This is useful when you must navigate an automated answering system before sending your fax Use this EKo Delay Fax Enter a specific time to send a fax Note Make sure the date and time are entered correctly before setting a specific time to send a fax Handset Volume Adjust the volume of the speaker in the handset in Canada Guam Puerto Rico US Virgin Islands or the United States Note This option does not appear in other locations Fax Setup e Print fax history or transmission status reports e Customize settings for receiving a fax e Select fax printing options e Customize settings for sending a fax e Block faxes from the numbers you specify Temporary setting For information on saving temporary and other settings see the related topic Saving settings 46 Setting up Quick Dial buttons using the control panel 1 From the control panel press Fax Mode 2 Enter a fax number Notes e You can include a calling card number as part of the fax number e A fax number can include up to 64 characters Characters can include numbers the symbols and ora three second pause created by pressing Redial Pause The pause appears as a comma on the display 3 Hold dow
192. ter of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state LEXMARK LICENSE AGREEMENTS PLEASE READ CAREFULLY BY USING THIS PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THESE LICENSE AGREEMENTS IF YOU DO NOT AGREE WITH THE TERMS OF THESE LICENSE AGREEMENTS PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS 161 CARTRIDGE LICENSE AGREEMENT agree that the patented print cartridge s shipped with this printing device are sold subject to the following license agreement The patented print cartridge s contained inside is are licensed for a single use only and is are de
193. test page printing 134 135 test page does not print 135 Toolbar printing a Web page 63 printing only the photos from a Web page 64 Transfer Photos button 31 transfer settings changing 87 transferring photos from CD using computer 86 from CD using the computer 86 from flash drive using computer 86 from flash drive using the computer 86 transparencies loading 37 printing 70 transparencies or photos contain white lines 130 troubleshooting blank or incorrect page prints 128 cartridge missing error 152 characters on printout are missing or unexpected 128 checking port setting 136 checking printer status 132 checking quality speed settings 134 clear paper jam 148 colors on paper do not match colors on the screen 128 communication not available error 152 document load error 149 establishing bidirectional communication 140 external devices checking 136 faded colors 128 font selections 128 general printing problem error 153 getting document to print 137 glossy photo paper or transparencies stick together 129 ink low error 153 load document 150 out of memory error 153 out of paper error 153 page prints with different fonts 129 paper continues to jam 122 paper jam error 154 port setting 136 print is dark or smudged 129 printed characters are improperly formed or not aligned 130 printer cannot communicate over peer to peer network 138 printer is trying to print to file 137 printer not communicating with co
194. the Resolution Size Of a photo cee cceeeeccceeseeceeeeeeeeeeeeneaeeeeseeeeeseaeeesaueeessueeeeseeeeessueessaeeessaaees 88 Applying One Click Auto Fixes to a PlOto ccccceccccccccsseeceeeeeceeeeceeeeceueeceueeeseeeseueeseueeseueeseeesseeesseeessneess 88 Reducing the red eye effect in a PNOtO ccccceeccccessecceesceceeeseceescecseseccsaeeeeeeeessaeeecsaaeesseuseessaeeeesaeeessags 89 Biurming Sharpening a DNO creerii e a a svar asttan ats Peacedistiasadnewies A dae banaevasveaigucieavens 89 Enhancing a PNolOesnc n a a a a r 89 Changing the Hue Saturation of a photo ccccceeccccseeeeceeeeeeeeeeeeeeeeeeeeeeeeseueeeseaeeeesaeeeeseueessageeeseeseesseeeeeas 89 Changing the Gamma Value of a photo OF image cccseececeeeeeeeeeeeeeeeeeeeeeeceseaeeesseseessaneeesaueeeseeeeesseeeess 90 Despecking A 0 0 0 Serge meee gee ie tere imo a E R 90 Changing the Brightness Contrast settings Of a photo ee cccecceecneeeeeseeeeeneeeeeseeeeessaeeeeseeeeeseeseessneeess 90 Applying a COlOr efftect to a DMO Siin a a a a E 90 Changing the Exposure setting of a photo ec eecccceecceceeeeeeeeeeeeseeeeeeaeeecaeeeeeseaeeessaeeessaeeeseueeeeseeeenseneesas 91 Removing wavy patterns from scanned photos magazines Or NEWSPAPENS ccceecccseeeeeeeeseeesseeeenes 91 FRING DNOlOS ratte ier accacsd ae aoe penance a gee Shed tau here ter area ce reels 91 Printing photos from a CD or flash drive using the c
195. tings Select a higher scan resolution O oa A W N Click Start 144 Review steps to improve print quality See Improving print quality on page 123 Are you scanning from photo or glossy paper a magazine or a newspaper If you are copying or scanning from photo or glossy paper a magazine or a newspaper see Removing wavy patterns from scanned photos magazines or newspapers on page 91 Check quality of original document If the quality of the original document is not satisfactory try using a clearer version of the document or image Check document placement Make sure the document or photo is loaded facedown in the Automatic Document Feeder ADF and is centered between the ADF paper guides Clean scan lens and white roller 1 Unplug the power cord and the phone line from the wall 2 Open the control panel 3 Push the roller lever gently to the left pull it forward and then lift the white roller out of the printer 4 Use a clean lint free cloth dampened with water to wipe the white roller and the scan lens Note The scan lens is located under the white roller 5 Reinstall the dry white roller push the roller lever gently to the left and then snap it into place 6 Reconnect the power cord and the phone line Partial document or photo scans These are possible solutions Try one or more of the following Check document placement Make sure the document or photo is loaded facedown in the Automatic D
196. tion about e Maximum loading amounts per paper type e Specific loading instructions for Supported paper and specialty media Remove each page as it is printed Remove each page as it exits and let it dry completely before stacking Adjust the paper guides Adjust the paper guides e When using media less than 8 5 inches wide e To rest against the edges of the paper or media making sure it does not buckle 1 Printer does not feed paper envelopes or specialty media These are possible solutions Try one or more of the following Check for paper jams Check for and clear any paper jams For more information see Jams and misfeeds troubleshooting on page 120 Check media loading e Verify that the specialty media is loaded correctly For more information see Loading paper on page 35 e Try loading one page envelope or sheet of specialty media at a time 121 Check printer default and pause settings 1 In Windows Vista click gt Control Panel gt Printers under Hardware and Sound In Windows XP click Start gt Settings Printers and Faxes 2 Double click the print queue device 3 Click Printer e Make sure no check mark appears next to Pause Printing e If a check mark does not appear next to Set As Default Printer you must select the print queue device for each file you want to print Banner paper jams These are possible solutions Try one or more of the following Clear banner paper jams 1
197. to the designated fax number e Print amp forward The printer prints the fax and then sends it to the designated fax number To set up fax forwarding 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome screen click Fax History and Settings 3 From the I Want To menu click Adjust speed dial list and other fax settings 4 Click the Ringing and Answering tab 5 From the Forward received faxes to another number area select the setting you want from the Fax forwarding drop down list 6 Enter the number to which you want to forward the fax Notes e You can include a calling card number as part of the fax number e A fax number can include up to 64 numbers commas periods spaces and or these symbols 7 Click OK to save the setting Using the computer Phone Book Address books from your operating system appear as Phone Books To access a Phone Book entry 1 From the desktop double click the Productivity Studio icon 2 From the Welcome Screen click Fax History and Settings 3 From the I Want To menu click View phonebook 4 To modify the Phone Book select an option enter the new information and click OK Use this To New Contact Create a new Phone Book entry Create a new Group Phone Book entry Edit a Phone Book entry Delete a Phone Book entry Add Contact to Speed Dial list Add a Phone Book entry to your Speed Dial or Group Dial lis
198. to the equipment caused by local lightning strikes and other electrical surges The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges See your user documentation in order to program this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The modem REN is located on the rear of the equipment on the product labeling Telephone companies report that electrical surges typically lightning transients are very destructive to customer termina
199. try or region you live in and the telecommunications company you subscribe to you may need to switch the pattern to display Caller ID information 1 From the control panel press Settings Press or gt repeatedly until Device Setup appears Press V Press or P gt repeatedly until Caller ID Pattern appears Press Press or P gt repeatedly until the setting you want appears Nn O OFF FP Q N Press to save the setting Receiving a fax with an answering machine using the control panel Note You must set up the equipment as shown in the related topic Connecting to an answering machine To receive a fax with an answering machine connected to the printer 1 Make sure that Auto Answer is on For more information see the related topic Setting Auto Answer to on 2 Make sure you have set the number of times the telephone rings before receiving a fax automatically See the related topic Setting the number of rings before receiving a fax automatically using the control panel When a telephone ring is detected the answering machine picks up the call e If the printer detects a fax it receives the fax and disconnects the answering machine e If the printer does not detect a fax the answering machine receives the call 3 Set the answering machine to answer incoming calls before the printer does For example if you set the answering machine to answer calls after three rings set the printer to answer calls after f
200. ty If you receive an Out of Original Lexmark Ink message the original Lexmark ink in the indicated cartridge s has been depleted If you believe you purchased a new genuine Lexmark print cartridge but the Out of Original Lexmark Ink message appears 1 Click Learn More on the message 2 Click Report a non Lexmark print cartridge To prevent the message from appearing again for the indicated cartridge s e Replace your cartridge s with new Lexmark print cartridge s e f you are printing from a computer click Learn more on the message select the check box and click Close e If you are using the printer without a computer press Cancel Lexmark s warranty does not cover damage caused by non Lexmark ink or print cartridges Aligning print cartridges Load plain paper From the control panel press Settings Press lt 4 or gt repeatedly until Maintenance appears Press Press lt 4 or gt repeatedly until Align Cartridges appears Press v yJ O OF FP QO N Press V again to confirm that plain paper is loaded An alignment page prints If you aligned the cartridges to improve print quality print your document again If print quality has not improved clean the print cartridge nozzles Cleaning the print cartridge nozzles 1 Load plain paper 2 Press Settings 3 Press lt 4 or P repeatedly until Maintenance appears 4 Press V 5 Press lt 4 or P repeatedly until Clean Cartridges appears 101 6 P
201. uctivity Studio icon From the Settings area in the left pane of the Welcome screen click Setup and manage faxes 1 2 3 From the I Want To menu click Adjust speed dial list and other fax settings 4 Click the Ringing and Answering tab 5 From the Answering on your phone line type area enter the code you want to use Note The code can include up to seven numbers commas periods and or these symbols 6 Click OK to save the setting Using Caller ID from the software Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of the person who is calling If you subscribe to this service it works with the printer When you receive a fax the telephone number or name of the person who is sending you the fax appears on the display Notes e Caller ID is available only in some countries and regions e The number of patterns is defined by the country or region setting and only the number of patterns defined for the selected country or region is shown The printer supports two distinct Caller ID patterns Pattern 1 FSK and Pattern 2 DTMF Depending on the country or region you live in and the telecommunications company you subscribe to you may need to switch the pattern to display Caller ID information 1 From the desktop double click the Productivity Studio icon 2 From the Settings area of the Welcome Screen click Fax History and Settings 3 From the
202. utomatic Document Feeder ADF 3 From the control panel press Copy Mode 4 Use the keypad to select the number of copies you want 74 Press B Press or P gt repeatedly until Collate appears Press v O N O A Press or gt repeatedly until On appears Note You can collate copies only if you did not make any changes in the Resize menu 9 Press Start Color or Start Black Enlarging or reducing an image 1 Load paper Note If you are copying an image onto photo or heavyweight matte paper load the paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper Load an original document facedown in the Automatic Document Feeder ADF From the control panel press Copy Mode Press B Press or P gt repeatedly until Resize appears Press y yJ O O A Q N Press or P gt repeatedly until the setting you want appears Note If you select Custom Resize press and hold 4 or P until the size you want appears and then press V 8 Press Start Color or Start Black Understanding the Copy menu Understanding the Copy Menu Use this To Resize e Specify the percentage for enlarging or reducing the original copy e Specify a specific copy size e Create a multiple page poster Lighter Darker Adjust the brightness of a copy Adjust the quality of a copy Paper Setup e Specify the size of the paper loaded e Specify t
203. valence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the REN is shown separately on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this equipment for repair or warranty information contact Lexmark International
204. ware Program has been developed entirely at private expense Rights of the United States Government to use the Software Program is as set forth in this Agreement and as restricted in DFARS 252 227 7014 and in similar FAR provisions or any equivalent agency regulation or contract clause CONSENT TO USE OF DATA You agree that Lexmark its affiliates and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services EXPORT RESTRICTIONS You may not a acquire ship transfer or reexport directly or indirectly the Software Program or any direct product therefrom in violation of any applicable export laws or b permit the Software Program to be used for any purpose prohibited by such export laws including without limitation nuclear chemical or biological weapons proliferation AGREEMENT TO CONTRACT ELECTRONICALLY You and Lexmark agree to form this License Agreement electronically This means that when you click the Agree or Yes button on this page or use this product you acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to sign a contract with Lexmark CAPACITY AND AUTHORITY TO CONTRACT You represent that you are of the legal age of m
205. where you want the scanned image saved Click Save Understanding the Scan menu To understand and use the Scan menu 1 oOo a A WwW N From the control panel press Scan Mode The scan default screen appears Press or gt repeatedly until the scan destination you want appears If you do not want to change a setting press Start Color or Start Black If you want to change a setting press B Press or P gt repeatedly until the menu item you want appears and then press v Press or P gt repeatedly until the submenu item or the setting you want appears and then press f Note Pressing selects a setting An appears next to the selected setting To go into additional submenus and settings repeat pressing dor gt repeatedly until the submenu item or the setting you want appears and then press v If needed press 5 repeatedly to return to the previous menus and make other setting selections Press Start Color or Start Black Use this To Quality Adjust the quality of a scan Original Size Specify the size of the original document Temporary setting For information on saving temporary and other settings see the related topic Customizing Settings T7 Scanning to a computer over a network Make sure oa A Q N The printer is connected to the network through a print server and the printer and computer receiving the scan are on The printer is configured to scan over a network Direct I
206. ws operating Lexmark Web site at www lexmark com systems and some basic instructions for using the printer Note If your printer supports Macintosh operating systems see the Mac Help 1 From the Finder desktop double click the Lexmark 5000 Series folder 2 Double click the printer Help icon User s Guide Comprehensive Version Description Where to find The User s Guide Comprehensive Version gives you When you install the printer software the User s Guide instructions for using the printer and other information Comprehensive Version will be installed such as 1 Do one of the following e Using the software on Windows operating systems e In Windows Vista click e Loading paper e In Windows XP and earlier click Start e Printing 2 Click Programs or All Programs gt Lexmark 5000 Working with photos Series Scanning if supported by your printer 3 Click User s Guide Making copies if Supported by your printer If the link to the User s Guide is not on your desktop Faxing if supported by your printer follow these instructions Maintaining the printer 1 Insert the CD Connecting the printer to a network if supported by The installation screen appears your printer Note If necessary click gt AIl Programs gt Troubleshooting problems with printing copying Run In Windows XP and earlier versions click scanning faxing paper jams and misfeeds Start gt Run and then type D setup where Dis Note
207. xternal print server Press to turn the printer off Make sure the power to the print server is off Remove the USB cable from the external print server 1 2 3 4 Disconnect the external print server from the computer 5 Connect the printer USB cable to the printer 6 Press C to turn the printer back on Checking the port setting Windows Vista users only 1 Click gt Control Panel gt Printers 2 Right click the Lexmark 5000 Series icon 3 From the sidebar menu select Properties 4 Click the Ports tab 5 Make sure e The port is set to a USB port e File is not set as the port Windows XP or 2000 users only 1 Click Start gt Settings gt Printers or Printers and Faxes 2 Right click the Lexmark 5000 Series icon 3 From the sidebar menu select Properties 4 Click the Ports tab 5 Make sure e The port is set to a USB port e File is not set as the port 136 Cable is not connected is loose or is damaged The printer cable must be fully connected and undamaged for proper communication Make sure the USB cable is connected to the USB port on the back of the computer The USB port on the back of the computer is marked by aS Plug the long flat end of the USB cable into this port Make sure the other end of the USB cable is connected to the back of the printer Plug the smaller more square end of the USB cable into the back of the printer Make sure the cable is not damaged or loose Make sure e The USB
208. y Remove the paper manually 1 Press X to turn off the printer 2 Firmly grasp the paper and gently pull it out Warning When possible paper should be pulled out the front of the printer to protect the printer gears and rollers 3 Press Q to turn the printer back on Paper jam in the paper support 1 Press to turn off the printer 2 Firmly grasp the paper and gently pull it out 3 Press to turn the printer back on Paper jam in the Automatic Document Feeder ADF 1 Pull the control panel up 2 Push the roller lever gently to the left pull it forward and then lift the white roller out of the printer 3 Firmly grasp the paper and gently pull it out 120 4 Reinstall the white roller push the roller lever gently to the left and then snap it into place 5 Close the control panel until it snaps into place 6 Press V Note To avoid paper jams do not force paper into the ADF Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews or if multiple sheets feed or stick together Try one or more of the following Check paper condition Use only new unwrinkled paper Check paper loading e Load a smaller amount of paper into the printer e Load paper with the print side facing you If you are not sure which side is the printable side see the instructions that came with the paper See Loading paper on page 35 and its related topics for informa
209. y paper jams Disable Call Waiting temporarily Call Waiting can disrupt fax transmissions Disable this feature before sending or receiving a fax Contact your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting 112 Do you have Voice Mail service Voice Mail offered through your local telephone company may disrupt fax transmissions To enable both Voice Mail and the printer to answer calls e See Setting the distinctive ring on page 60 Setting selections include single ring double ring triple ring and any ring e Consider adding a second telephone line for the printer Check country code Make sure the country code has been set for the country or region where you are operating the printer 1 From the control panel press Settings Press 4 or gt repeatedly until Device Setup appears Press Press or gt repeatedly until Country appears 2 3 4 5 Press 6 Press or P gt repeatedly until the country or region setting indicated by an appears 7 If you want to change the country code a Press qor gt repeatedly until the country or region where you are operating the printer appears b Press to save the setting Is your printer memory full Change setting to Scan after Dial 1 From the control panel press Fax Mode Press B Press or gt repeatedly until Fax Setup appears Press V Press or gt repeatedly until Dialing and Sending appears 2 3 4 5 6 Pres

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