APC WBATTREPLC-SL-00 installation service
Contents
1. Statement Schneider of Work 1 0 Executive Summary The Battery Replacement Service provides full battery replacement Labor and travel are included with this service Table of Contents l 2 0 Features amp Benefits 1 0 Executive Summary Features Benefits 2 0 Features amp Includes Labor and Travel Fixed cost provides service budgeting stability Benefits Expenses Highly Skilled Field Service Battery replacement is provided or supervised by certified Schneider 3 0 Details of Service Engineers Electric CPCS Field Service Engineers i Flexi j j j s uni 4 0 Assumptions Flexible Scheduling Options ene PUE scheduling options support customer s unique 50S f business requirements i cope o R p ibili Site Report Provides a detailed report of service activities completed during the esponsibility battery replacement visit 6 0 Project Work Details 3 0 Details of Service 7 0 Terms amp Conditions 3 1 ON SITE SERVICE DELIVERABLES The Battery Replacement Service provides Schneider Electric CPCS authorized technicians on location to replace all system batteries The following table lists the details of the service tasks provided with this service Activities Descriptions Replace Schneider Electric CPCS will replace defective batteries with new batteries approved by Schneider Electric CPCS Schneider Electric CPCS will properly remove and replace the old batteries in accordance with local legislation Configur2. cess requirements prior to scheduled arrival Provide the name and contact information of the on site point of contact Purchase of replacement batteries 6 0 Project Work Details The project work details listed below are provided by Schneider Electric CPCS for the customer with regard to service date place and completion criteria 6 1 SCHEDULE Actual set dates will be discussed and approved between Schneider Electric CPCS and the customer 6 2 LOCATION The location of this service will be on site and will be agreed to by Schneider Electric CPCS and the customer prior to the service delivery 6 3 COMPLETION CRITERIA Schneider Electric CPCS is expected to have finished its written duties when any of the following occurs Ai Schneider Electric CPCS completes all the tasks described in Section 3 1 of this SOW This service and Statement of Work is terminated for other reasons within the Schneider Electric CPCS Customer Agreement 7 0 Terms and Conditions APC Standard Terms and Conditions apply 2010 Schneider Electric All rights reserved All Schneider trademarks are property of Schneider Electric and its subsidiaries and affiliates Other trademarks are property of their respective owners Specifications are subject to change without notice Disclaimer This information is reliable at the point of creation and may be subject to change Schneider Electric Critical Power and Cooling Services www apc com
3. e Schneider Electric CPCS will Configure and Calibrate the UPS DC buss and Personalize to Factory Specifications if applicable Test Schneider Electric CPCS will complete functional tests after the service intervention validating that the battery system is functioning to factory specification Prepare and Deliver Report A report will be provided at the conclusion of the service visit Schneider Electric Critical Power and Cooling Services www apc com Scineider Battery Replacement Service 4 0 Assumptions The successful performance of the tasks defined in this Statement of Work is based on the following key assumptions which are agreed to by Schneider Electric CPCS Battery replacement Service is sold on a per battery basis Battery Replacement Service minimum order size is one complete battery string All services performed on site by certified Schneider Electric CPCS service personnel will be executed during normal business hours unless otherwise requested by the customer The Battery Replacement Service is applicable to sealed lead acid battery systems only Battery Replacement Service does not cover wet cell applications Please contact your certified Schneider Electric CPCS sales representative for wet cell applications Special quote required for batteries exceeding 110lbs battery Incidental battery replacement is not included as part of this service The Battery Replacement service requires the system be placed in fu
4. ll bypass Batteries are not included with this service and must be purchased separately through Schneider Electric CPCS Please contact your certified Schneider Electric CPCS sales representative for a quote The system must be kept in an environment that adheres to manufacturer defined specifications The following items are not included in the scope of this service Support for third party equipment Replacement Batteries Please contact your certified Schneider Electric CPCS sales representative for a quote Battery disposal Please contact your certified Schneider Electric CPCS sales representative for a quote 5 0 Scope of Responsibility The items stated here are responsibilities of both Schneider Electric CPCS and the customer 5 1 SCHNEIDER ELECTRIC CPCS RESPONSIBILITIES Meet the pre determined scheduled service date Perform all of the battery replacement service activities listed in the Statement of Work Present required site forms to the customer Provide the customer with recommendations regarding any action items not included in the SOW Statement of Work Schneider Electric Critical Power and Cooling Services www apc com Scineider Battery Replacement Service 5 2 CUSTOMER RESPONSIBILITIES Provide dates and times when the scheduled work can be performed Facilitate site access for Schneider Electric CPCS service personnel Notify Schneider Electric CPCS personnel of any security clearance or other site ac
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