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Acer Aspire 5551G-N834G32MN

1. 0 0 cee 65 Removing the Right Speaker Module 0 0 00 cee eee 67 Removing the Power Board 0 ccc teens 69 Removing the TouchPad Bracket 0 00 cece eee 70 Removing the Card Reader Board 0 60 ccc eee 72 VII Table of Contents Removing the USS Boards get bears ts a bia 73 Removing the Bluetooth Board 75 Removing the Mainboard 0 0c ce eens 76 Removing the Thermal Module 0 00 eee 81 REMOVING NE CPU siteres i edo lattea lei 83 LCD Module Disassembly Process 84 LCD Module Disassembly Flowchart 00 000 cece eee eee 84 Removing the LCD Assembly Li 85 Removing the LOD B el z cu pi risaie daddi bowed betel eid was 88 Removing the Camera Module 89 Removing ihe LGD Panels sso et reato Godlee iis teach died 90 Removing the LCD Brackets and LVDS Cable 000 05s 91 Removing the Microphone Cable 94 Removing the Antennas 2 0 ce ee eee ees 96 LCD Module Reassembly Procedure 0 0 eee 98 Replacing the Antennas 0 0 ccc eee eee ens 98 Replacing the Microphone Cable 100 Replacing the LCD Brackets and LVDS Cable 101 Replacing the LCD Panel aspetto SVU ll BORE EE Me Be ea 103 Replacing the Camera Module 104 Replacing the LCD Bezel iii deviate de kota eead aoe 105 Replacing the LCD Assembly a 106 Main Module Reassembly Procedure 0 0 00 eee e
2. Chapter 3 79 11 Disconnect the Bluetooth to mainboard cable 80 Chapter 3 Removing the Thermal Module 1 See Removing the Upper Cover on page 61 2 Disconnect the fan cable j m 3 Remove the four 4 securing screws in reverse numerical order from screw 4 to 1 then the two 2 screws on the GPU Thermal Module M2 5 3 2 a Chapter 3 81 4 Carefully lift the Thermal Module clear of the Mainboard 82 Chapter 3 Removing the CPU IMPORTANT The pins on the underside of the CPU are very delicate If they are damaged the CPU may malfunction Place the CPU on a clean dry surface when it is not installed 1 See Removing the Thermal Module on page 81 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown af t J Fasi F P Chapter 3 83 LCD Module Disassembly Process LCD Module Disassembly Flowchart 84 Screw List Remove LCD Assembly i Remove LCD Bezel l Remove Camera Module Remove LCD Panel y y y Remove Benoe Remove LCD Brackets Antennas Microphone and FPC Cable Cable Chapter 3 Removing the LCD Assembly 1 See Removing the Upper Cover on page 61 2 Turn the device over and pass the black and white antenna cables through the lower cover Chapter 3 85 5 Remove t
3. DC DC Interface CKT Power Circuit Chapter 1 5 Your Acer Notebook tour Front View 1 Acer Crystal Eye Web camera for video communication webcam for selected models 2 Display screen Also called Liquid Crystal Display LCD displays computer output 3 HDD Indicates when the hard disk drive is active Communication Indicates the computer s wireless connectivitoy a indicator device status Power button Turns the computer on and off es tf Keyboard For entering data into your computer TouchPad Touch sensitive pointing device which functions like a computer mouse 6 Chapter 1 7 Indicates the computer s power status Indicates the computer s battery status Battery 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode buttons left The left and right buttons function like the left right and right mouse buttons Palmrest Comfortable support area for your hands when you use the computer 10 Speakers Left and right speakers deliver stereo audio output Internal microphone for recording sound 2 NOTE The front panel indicators are visible even when the computer cover is closed Closed Front View S Multi in 1 card Accepts Secure Digital SD MultiMediaCard mon reader MMC Memory Stick MS Memory Stick a PRO MS PRO xDPicture Card xD lt gt pro NOTE Push to remove install the card Only on
4. 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care 2 In DOS mode run the MAC BAT file to write MAC values to eeprom C NMAC gt Mmac bat C MAC gt eeprom w MAC cfg Progress gt x Write Data to EEPROM OXK Chapter 2 41 42 Chapter 2 Machine Disassembly and Replacement IMPORTANT The outside housing and color may vary from the mass produced model This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 43 Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack 44 Chapter 3 Disassembly Process IMPORTANT The LCD Module cannot be disassembled outside of factory
5. 8 Chapter 1 Bottom View da Battery bay Houses the computer s battery pack a Battery release Releases the battery for removal latch 3 Hard disk bay Houses the computer s hard disk secured SG with screws 4 Memory Houses the computer s main memory compartment Soa Battery lock Locks the battery in position Ventilation slots Enable the computer to stay cool even after and cooling fan prolonged use Note Do not cover or obstruct the fan opening Indicators The computer has several easy to read status indicators Indicates the computer s power status Battery Indicates the computer s battery status NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode S Indicates when the hard disk drive is active Communication indicator Indicates the computer s wireless connectivitoy device status Chapter 1 TouchPad Basics The following items show you how to use the TouchPad Move your finger across the TouchPad 1 to move the cursor e Press the left 2 and right 3 buttons located beneath the TouchPad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the TouchPad is the same as clicking the left button Execute Quickly click twice click twice Tap twice at the same speed as double clicking a mouse button finger on the Touch
6. 60 Hz LCD Display Resolutions 640x480p 60Hz 4 3 Yes Yes Yes 720x480p 60Hz 4 3 Yes Yes Yes 1920x1080i 60Hz 16 9 Yes Yes Yes 1440x480i 60HZz 4 3 Yes 1440x480i 60Hz 16 9 Yes Yes Yes 1920x1080p 60Hz 16 9 ve S 20 Chapter 1 LCD 15 6 vendorimodel name Display resolution pixels Display Mode Typical White Luminance cd m 220 also called Brightness Contrast Ratio 500 typical Response Time Optical Rise Time Fall Time msec Electrical Interface LVDS Support Color 262K Viewing Angle up down right 15 35 45 45 left Temperature Range C 0 to 50 Operating 20 to 60 Storage shipping USB Numer of USB Ports Location Two on the right side one on the left side Serial Port Function Control Enable Disable by BIOS Setup HDMI Version Number Supported Resolutions Features Chapter 1 21 Card Reader Part Name RealTek RT5160 S O Package 5 in 1 card reader General Features Push push type with dummy card Built in 250mA Power MOS for memory card Over Current Protection and Over Temperature Protection Power saving Power Down when no memory card is inserted Power Idle Selective Suspend USB2 0 Interface Support both High Speed 480 Mbps and Full Speed 12 Mbps Data Transfer Embedded High Speed Full Speed Transceiver Secure Digital Multimedia Card Interface Compliant with SD Memory Card Specification Version 2 0 Compliant with Multimedia Card Specification Ve
7. Avoid pulling on cables directly to prevent damage to the connectors NOTE Use the pull tabs on FFCs whenever available to prevent damage Chapter 3 63 9 Remove the seven 7 screws on the Upper Cover as shown step se Guantity Screw Type Upper Cover M2 5 5 7 10 Starting at the top right side of the cover pry apart the Upper and Lower Covers as shown Work along the front edge of the casing to the left as shown then lift the Upper Cover clear of the Lower Cover 64 Chapter 3 Removing the Left Soeaker Module 1 See Removing the Upper Cover on page 61 2 Locate the Left Soeaker Module on the Upper Cover as shown mS 203549 SPT YO DATE 1 2 25 2009 C Left Speaker Module Chapter 3 65 5 Lift the Speaker clear of the Upper Cover 66 Chapter 3 Removing the Right Soeaker Module 1 See Removing the Upper Cover on page 61 2 Locate the Right Speaker Module on the Upper Cover as shown Right Speaker Module 4 Remove the Right Speaker Module cable from the cable channel Ensure that the cable is free from all cable clips Chapter 3 67 5 Lift the Right Soeaker Module clear of the device 68 Chapter 3 Removing the Power Board 1 See Removing the Upper Cover on page 61 2 Turn the upper cover over and remove the power board cable Pass the cable through the upper cover as shown step sie quanti Screw Type OD
8. The onscreen message determines whether the function is successful or not Chapter 2 Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen d BOOTSEQ gt bs xxx Boot Sequence Selecter Version 0 03 Create by Rockwell Chuang 19 01 2095 Sk if 2p 3 p fea Floppy J gt HardDisk gt CD ROM J HardDisk gt CD ROM J gt LAN CD ROM gt HardDisk gt LAN I LI LAN Floppy gt HardDisk gt d BOOTSEQ gt LAN Floppy J Floppy CD ROM J gt gt gt 3 Select the desired boot sequence by entering the corresponding sequence For example enter BS 2 to change the boot sequence to HDD CD ROM LAN Floppy Chapter 2 39 Using DMITools 40 The DMI Desktop Management Interface Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps 1 Boot into DOS 2 Execute dmitools The following messages report to screen to confirm completion e dmitools r gt Read dmi string from bios dmitools wm xxxx gt Write manufa
9. 1 After the error is displayed select the Enter Unlock Password option on the screen select Item Enter Unlock Password stem continue 2 An Encode key is generated for unlocking utilities Note down this key EE una 1 1 Enter Unlock Password Key 709474566 7 3 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode code with the code noted in the previous step as follows UnlockHD 76943488 4 The command generates a password which can be used for unlocking the HDD Password 46548274 5 Key in the password from the previous step to unlock the HDD as shown Enter Unlock Password Key 76126337 7 Chapter 2 37 38 Removing BIOS Passwords To clear the User or Supervisor passwords open the DIMM door and use a metal instrument to short the J1 point ELECE TOI Bibbia iii TETEE A fart se PELE LLL LULL CELE LCL TO RE PECE ajii vicini buia dali dd AO pm UEP L LEE I l i Ith AULA MARIA wun M 3KMFG 9 mida SKMEG 9 inset ta wena Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen d CIlnpwd gt clnpwd ACER Clean Password Utility 1 60 Press 1 or to clean any password shown as below 1 User Password 2 Supervisor Password Clean User Password Successfully
10. 1 Build in 3rd WiFi N834G32Mn 2x2 BGN AS5551 LX PTQ02 014 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi N833G32Mn 2x2 BGN AS5551 LX PTQ02 013 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi P324G25Mn 2x2 BGN AS5551 LX PTQ02 012 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi P322G32Mn 2x2 BGN AS5551 LX PTQ02 009 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi P322G25Mn 2x2 BGN AS5551 LX PTQ02 007 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi P324G50Mn 2x2 BGN AS5551 LX PTQ02 006 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi P324G32Mn 2x2 BGN 185 Appendix A AS5551 LX PTQ02 004 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N532G32Mn 2x2 BGN AS5551 LX PTQ02 003 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N534G32Mn 2x2 BGN AS5551 LX PTQ02 002 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N334G32Mn 2x2 BGN AS5551 LX PTQ02 001 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N332G32Mn 2x2 BGN Appendix A 186 Test Compatible Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 5251 5551G 5551 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 187 Microsoft Windows 7 Environment Test Adapter 10001081 D
11. 1 Buildin 3rd WiFi P323G32Mn 2x2 BGN AS5551 LX PWK02 001 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P324G64Mn 2x2 BGN Appendix A 184 AS5551 LX PWK02 002 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P323G32Mn 2x2 BGN AS5551 52 PWK02 001 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P324G50Mn 2x2 BGN AS5551 LX PWP01 002 NSM8XS __ N McAfee 5 in 1 Buildin 3rd WiFi P52_BR3G2 BR 2x2 BGN 5M_brn AS5551 LX PWP01 001 NSM8XS _ N McAfee 5 in 1 Buildin 3rd WiFi 1 BR3G25M BR 2x2 BGN _brn AS5551 S2 PWP02 001 NSM8XS _ McAfee 5 in 1 Build in 3rd WiFi 1 cileni BR 2x2 BGN AS5551 LX PTQ02 022 I bead 5 in 1 Build in 3rd WiFi P522G25Mn 2x2 BGN AS5551 LX PTQ02 021 int a 5 in 1 Build in 3rd WiFi N832G32Mn 2x2 BGN AS5551 LX PTQ01 001 NSM8XS McAfee 5 in 1 Build in a WiFi P323G25Mi AS5551 LX PTQ0C 002 NSMS8XS 5 in 1 Build in 3rd WiFi P321G16Mn 2x2 BGN AS5551 LX PTQOC 001 NSM8XS 5 in 1 Build in 3rd WiFi P321G16Mn 2x2 BGN AS5551 LX PTQ02 020 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi N834G50Mn 2x2 BGN AS5551 LX PTQ02 019 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi P323G32Mn 2x2 BGN AS5551 LX PTQ02 018 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi P524G50Mn 2x2 BGN AS5551 LX PTQ02 017 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi P323G32Mn 2x2 BGN AS5551 S2 PTQ0C 001 NSM8XS N N 5 in 1 Build in 3rd WiFi N332G16Mn 2x2 BGN AS5551 LX PTQ02 016 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi N833G25Mn 2x2 BGN AS5551 LX PTQ02 015 NSM8XS N McAfee 5 in
12. 35W Dual Core 22554573 AMD ATP520 CPU AMD Turionll P520 2 3G 2M 25W Dual Core 60002168 AMDISS ATP520_BR CPU AMD Turionll P520 2 3G 2M 25W 2C Brazil 60002036 N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS SEAGATE Wyatt SATA LF F W 0001SDM1 60002036 N160GB5 4KS HDD SEAGATE 2 5 5400rpm 160GB SEAGATE ST9160314AS 9HH13C 189 Seagate new pcb SATA 8MB LF F W 0001SDM1 60001922 N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1665GSX TOSHIBA DIGI Capricorn BS 320G P SATA 8MB LF F W GJ002J 60002005 HGST N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 SG Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm 60001994 WD N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22A23T0 WD ML320S SATA 8MB LF F W 01 01A01 60002005 HGST N160GB5 4KS_BR HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 SG HGST Panther B 250G P SATA 8MB LF F W C60F 60001994 WD N160GB5 4KS_BR HDD WD 2 5 5400rpm 160GB WD1600BEVT 22A23T0 ML320S SATA 8MB LF F W 01 01A01 60002215 N160GB5 4KS_BR HDD SAMSUNG 2 5 5400rpm 160GB M5 HM160HI SAMSUNG SATA LF F W HH100 08 Brazil 60002215 N160GB5 4KS_BR HDD SAMSUNG 2 5 5400rpm 160GB HM161GI M7E SAMSUNG 320G P SATA 8MB LF F W 2AJ0002 60002036 N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS SEAGATE Wyatt SATA LF F W 0001SDM1 60002036 N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS SEAGATE 9HH132 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 60001922 N250GB5 4KS HDD TO
13. 3C_GEs_ES61 AS5551 LX PTQ02 001 Australia New AS5551 N332G32Mn W7HP64ATAU1 MC N332G32Mn Zealand UMACsk_ 3 1 2G 320 6L2 2 5R CB _bgn_1 3C_GEs ES61 AS5551 LX PWK02 011 AAP320 NLED15 6 UMA N SO2GBIII10 P324G50Mn WXGAG AS5551 LX PWK02 010 AAP320 NLED15 6 UMA N SO2GBIII10 P323G32Mn WXGAG AS5551 LX PWK02 009 AAP320 NLED15 6 UMA N SO2GBIII10 P323G32Mn WXGAG AS5551 LX PWK02 008 AAP320 NLED15 6 UMA N SO2GBIII10 P323G32Mn WXGAG AS5551 LX PWK02 007 AAP320 NLED15 6 UMA N SO2GBIII10 P323G32Mn WXGAG AS5551 LX PWK02 006 AAP320 NLED15 6 UMA N SO2GBIII10 P323G32Mn WXGAG AS5551 LX PWK02 005 AAP320 NLED15 6 UMA N SO2GBIII10 P324G32Mn WXGAG AS5551 LX PWK02 004 ATP520 NLED15 6 UMA N SO2GBIII10 P524G50Mn WXGAG AS5551 LX PWK02 003 AAP320 NLED15 6 UMA N SO2GBIII10 P323G32Mn WXGAG AS5551 LX PWK02 001 AAP320 NLED15 6 UMA N SO2GBIII10 P324G64Mn WXGAG AS5551 LX PWK02 002 AAP320 NLED15 6 UMA N SO2GBIII10 P323G32Mn WXGAG AS5551 52 PWK02 001 AAP320 NLED15 6 UMA N SO2GBIII10 P324G50Mn WXGAG AS5551 LX PWP01 002 ATP520 B UMA N SO2GBIII13_B P52_BR3G25 R R M_brn AS5551 LX PWP01 001 AAP320 B NLED15 6 UMA N SO2GBIII13_B 1 BR3G25M_ R WXGAG_ R brn BR AS5551 S2 PWP02 001 AAP320_B NLED15 6 UMA N SO2GBIII13_B 1 BR2G25M_ R WXGAG _ R brn BR AS5551 LX PTQ02 022 ATP520 NLED15 6 UMA N SO2GBIII10 P522G25Mn WXGAG 181 Appendix A AS5551 LX PTQ02 021 APN830 NLED15 6 SO2GBIII10
14. 6 cell 4400mAh Main COMMON ID AS10D73 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS10D Li lon 352P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D 60001921 SANYO 6CELL2 2 BR Battery SANYO AS10D Li lon 352P SANYO 6 cell 4400mAh Main COMMON ID AS10D31 for Brazil 10001063 SONY 6CELL2 2 BR Battery SONY AS10D Li lon 352P SONY 6 cell 4400mAh Main COMMON ID AS10D41 for Brazil 60001535 6CELL2 2 BR Battery PANASONIC AS10D Li lon 352P PANASONIC PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 for Brazil 60013145 6CELL2 2 BR Battery SAMSUNG AS10D Li lon 352P SAMSUNG 6 SAMSUNG SDI cell 4400mAh Main COMMON ID AS10D61 for Brazil 60002162 SIMPLO 6CELL2 2 BR Battery SIMPLO AS10D Li lon 352P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D71 for Brazil 60002162 SIMPLO 6CELL2 2 BR Battery SIMPLO AS10D Li lon 352P LGC 6 cell 4400mAh Main COMMON ID AS10D73 for Brazil 60002162 SIMPLO 6CELL2 2 BR Battery SIMPLO AS10D Li lon 352P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D for Brazil 188 Appendix B CPU 22554573 AMD AAN330 CPU AMD Athlonll N330 2 3G 1M 35W Dual Core 22554573 AMD 60002168 AMDISS AAP320_BR CPU AMD Athlonll P320 2 1G 1M 25W 2C Brazil 60002168 AMDISS AMDV120 CPU AMD V120 2 2G 512K 25W VMV120SGR12GM 22554573 AMD APN830 CPU AMD Phenomll N830 2 1G 35W 1 5M L2 Triple Core AAP320 CPU AMD Athlonll P320 2 1G 1M 25W Dual Core 22554573 AMD APN930 CPU AMD Phenomll N930 2 0G 2M 35W Quad Core 22554573 AMD ATN530 CPU AMD Turionll N530 2 5G 2M
15. EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand AS5551G N534G50Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEs_ES61 AS5551G N534G50Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs ES61 AS5551G N534G32Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEs ES61 AS5551G N334G32Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEs ES61 AS5551G N334G50Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs ES61 AS5551G N534G64Bn W7HP64AWW1 MC MADISON_PRO1GBCsk_3V3 2 2G 640 BT 6L2 2 5R CB_bgn_1 3C_GEs ES62 AS5551G N834G64Mn W7HP64ATDE1 MC PARK_XT512Csk_3V3 2 2G 640 6L2 2 5R CB _bgn_1 3C_GEs_ DE11 AS5551G P522G25Mn W7HP64ATTW1 MC PARK_XT512Csk_3V3 1 2G 250 BT 6L2 2 5R CB _bgn_1 3C_GEs_ TC11 AS5551G N833G32Mn EM W7HB64EMATTR1 MC PARK_XT512Csk_3V3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEs_TR81 AS5551G N833G32Mn EM W7HP64EMATTR1 MC PARK_XT512Csk_3V3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEs TR31 AS5551G P524G32Mi W7HB64RUATRU1 MC PARK_XT512Csk_3V3 2 2G 320 6L2 2 5R CB_bg_1 3C_GESs_RU11 AS5551G P323G25Mi W7HB64RUATRU1 MC PARK_XT512Csk_3V3 2G 1G 250 6L2 2 5R CB_bg_1 3C_GEs_RU11 AS5551G N834G50Mn W7HP64ATDK2 MC PARK_XT512Csk_3V3 2 2G 50
16. NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G50Mn 2x2 BGN AS5551G LX PUU01 004 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G50Mn 2x2 BGN AS5551G LX PUU01 003 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N832G32Mn 2x2 BGN AS5551G LX PUU01 001 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G32Mi BG Appendix A 176 AS5551G LX PUU01 002 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N832G50Mn 2x2 BGN AS5551G LX PUU02 019 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G50Mn 2x2 BGN AS5551G LX PUU02 018 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P524G64Mn 2x2 BGN AS5551G LX PUU02 017 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P324G32Mn 2x2 BGN AS5551G LX PUU02 016 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P324G50Mn 2x2 BGN AS5551G LX PUU02 015 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P324G32Mn 2x2 BGN AS5551G 2 PUU02 001 NBDCB4 N McAfee 5 in 1 Buildin 3rd WiFi N534G64Bn XS 2x2 BGN AS5551G LX PUS02 010 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G64Mn 2x2 BGN AS5551G LX PUS02 016 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P522G25Mn 2x2 BGN AS5551G LX PUS01 004 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N833G32Mn 2x2 BGN AS5551G LX PUS02 015 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N833G32Mn 2x2 BGN AS5551G LX PUS01 003 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P524G32Mi BG AS5551G LX PUS01 002 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P323G25Mi BG 177 Appendix A AS5551G LX PUS02 014 NSM8XS N McAfee 5
17. POST Code Table BDS ENTER_BDS Enter BDS entry BDS_INSTALL_HOTKEY Install Hotkey service BDS PCI ENUMERATION START PCI enumeration BDS BEFORE PCIIO_INSTALL PCI resource assign complete BDS_PCI_ENUMERATION_END PCI enumeration complete BDS CONNECT CONSOLE_IN BDS 16 Keyboard Controller Keyboard and Mouse initialization BDS CONNECT CONSOLE OUT Video device initialization 152 Chapter 4 BDS_CONNECT_STD_ERR BDS 18 Error report device initialization BDS CONNECT USB HC USB host controller initialization BDS_NO_CONSOLE_ACTION eos BDS_DISPLAY_LOGO_SYSTENNFO BDS 10 Display logo or system information _ BDS_START_IDE CONTROLLER BDs 1E DE controler initialization __ 2B Tyto bootsystemio05 28 BDS_EFI64 SHADOW ALL LEGACY RO Shadow Misc Option ROM M DS 2D BDS ACPI S3SAVE ee pe Save S3 resume required data in RAM BDS_READY_TO BOOT EVENT Last Chipset initial before boot to OS BDS_GO LEGACY_BOOT Start to boot Legacy OS BDS_GO UEFI BOOT Start to boot UEFI OS BDS_LEGACY16 PREPARE TO BOOT Prepare to Boot to Legacy OS BDS LEGACY BOOT EVENT BDS 33 Last Chipset initial before boot to Legacy OS BDS ENTER _LEGACY_16 BOOT Ready to Boot Legacy OS BDS_ RECOVERY _ START FLASH Fast Recovery Start Flash PostBDS POST Code Table POST_BDS_ NO BOOT_DEVICE POST_BD No Boot Device S UEFI Boot Start Image POST BDS START IMAGE POST BD ae S FB POST_BDS_ENTER_INT19 POST_BD FD Legacy 16 boot entry S POST _BDS JUM
18. Securit CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name system BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Boot Exit AMD Turion tm Il N530 Dual Core Processor 2500 MHz ST9250315AS 5VC8CXKX Slimtype DVD A DS8A2SH AO TO ATI VERO 12 017 000 000 034815 123456789 Aspire 5251 5551G 5551 Acer AE088D61 0B71 782C 94D7 705AB6401288 NOTE The screen above is for your reference only Actual values may differ according to model The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings This field shows the CPU type and speed of the system This field shows the speed of the CPU This field shows the model name of HDD installed in the system This field displays the serial number of HDD installed in the system This field shows the model name of the Optical device installed in the system System BIOS Version Displays system BIOS version CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name Asset Tag Number Product Name Manufacturer Name This field displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE 26 Chapter 2 Main The Main
19. clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Disconnect the RTC Battery cable and locate the J1 jumper 3 Use an electric conductivity tool to short the two points of the HW Gap 4 Plug in AC keeping the HW Gap shorted Press Power Button utill BIOS POST is finished then remove the tool from the HW Gap Restart the system Press F2 key to enter BIOS Setup menu o If there is no Password request BIOS Password is cleared Otherwise please follow the steps and try again NOTE These steps are only for clearing BIOS Password Supervisor Password and User Password Clear CM OS umper LOM UON LETEM T IN PAGE NRHPA RARAMENTE RL HHS a AT TLE Ferra ei TITE pi eer Rell LL pedal ma ee i I aa a ATTE JUI axi ALI LI ILA appesi n nie litt VET At MII LI I ee Wr Ti Pin m ETN ina mi il siti i Clear CMOS Jumper Chapter 5 159 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed BIOS Recovery Hotkey The system provides a function hotkey Fn Esc for enable BIOS Recovery process when system is powered on during BIOS POST To use this function it is strongly recommended
20. e Secure Digital SD Card MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Two built in Acer 3DSonic stereo speakers High definition audio support Built in microphone MS Sound compatible 160 250 320 500 640 GB or larger hard disk drive Multi in 1 card reader supporting Secure Digital SD Card MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Optical Media Drive 8X DVD Super Multi double layer drive Aspire 5251 e Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 6X DVD R DL 6X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM e Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM 4X Blu ray Disc DVD Super Multi double layer drive Aspire 5551 e Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 8X DVD ROM DL 6X DVD R DL 6X DVD R DL 8X DVD RW 8X DVD RW 5X DVD RAM 4X BD ROM 4X BD R 2X BD RE 4X BD ROM DL 4X BD R DL 2X BD RE DL e Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 6X DVD RW 6X DVD RW 5X DVD RAM 4X DVD R DL 4X DVD R DL 8X DVD Super Multi double layer drive Aspire 5551 e Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 6X DVD R DL 6X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM Chapter 1 e Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X D
21. in 1 Buildin 3rd WiFi N834G50Mn 2x2 BGN AS5551G LX PUS02 013 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P524G50Mn 2x2 BGN AS5551G LX PUS02 012 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G32Mn 2x2 BGN AS5551G LX PUS02 011 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P524G50Mn 2x2 BGN AS5551G LX PUS01 001 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N833G25Mi BG AS5551G LX PUS02 009 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P324G50Mn 2x2 BGN AS5551G LX PUS02 008 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G50Mn 2x2 BGN AS5551G 52 PUSOC 001 NSM8XS N N 5 in 1 Buildin 3rd WiFi N534G32Mn 2x2 BGN AS5551G LX PUS02 007 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G50Mn 2x2 BGN AS5551G LX PUS02 006 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G50Mn 2x2 BGN AS5551G LX PUS02 005 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P322G32Mn 2x2 BGN AS5551G LX PUS02 004 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N534G32Mn 2x2 BGN AS5551G LX PUS02 003 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N532G32Mn 2x2 BGN AS5551G LX PUS02 002 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N334G32Mn 2x2 BGN AS5551G LX PUS02 001 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N332G32Mn 2x2 BGN Appendix A 178 Aspire 5551 AS5551 P324G50Mn AS5551 P323G32Mn AS5551 P323G32Mn AS5551 P323G32Mn AS5551 P323G32Mn AS5551 P323G32Mn AS5551 P324G32Mn AS5551 P524G50Mn AS5551 P323G32Mn AS5551 P324G64Mn AS5551 P323G32Mn AS
22. input and features an integrated digital BEEP generator Headphone amplifier on port l HP OUT is designed to drive output without external DC blocking capacitors Supports EAPD External Amplifier Power Down control for external amplifier 48 pin LQFP Green package WaveRT based audio function driver for Windows Vista EAX 1 0 amp 2 0 compatible Direct Sound 3D compatible Emulation of 26sound environments to enhance gaming experience Multi band software equalizer and related tools are provided Voice Cancellation and Key Shifting effect Dynamic range control expander compressor and limiter with adjustable parameters Intuitive Configuration Panel Realtek Audio Manager to enhance user experience Provides 10 foot GUI for easy menu navigation on Windows Media Center Microphone Acoustic Echo Cancellation AEC Noise Suppression NS and Beam Forming BF technology for voice application Smart multiple streaming operation HDMI audio driver for AMD platform Acer exclusive software features 24 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arise
23. screen allows the user to set the system time and date as well as enable and disable boot options and recovery Information Boot Exit Item Specific Help 10 59 System Date 2 22 2010 This is the help for the Total Memory 3072 MB hour field Valid range Video Memory 1024 MB is from 0 to 23 REDUCE INCREASE F5 F6 Quiet Boot Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode AHCI Mode NOTE The screen above is for your reference only Actual values may differ The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are displayed with 24 Format HH MM SS hour format hour minute second System Date Sets the system date Format MM DD YYYY month day year Total Memory Displays the total memory available Video Memory Displays the available memory for Video Quiet Boot Quiet Boot replaces the customary technical messages Option Enabled or during POST with a more visually pleasing and Disabled comfortable display OEM Logo screen Network Boot Enables disables the system boot from LAN remote Option Enabled or server Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Disabled D2D Recovery Enables disables D2D Recovery function The function Option Enabled or allows the user to restore the system to factory defaults Di
24. show you the Setup Warning Setup Warning Invalid Password Continue If the new password and confirm new password strings do not match the screen will display the following message Setup Warning Passwords do not match Re enter password Continue 30 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the USB diskette drives the onboard hard disk drive and the DVD drive in the module bay Select Boot menu to select specific devices to support boot Information Main Security MB Exit 1 Network Boot LEGACY PCI DEVICE Chapter 2 31 Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility Item Specific Help Information Main Securit Exit Discarding Changes Load Setup Defaults Exit System Setup and Discard Changes save your changes to Save Changes CMOS The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Discard Changes Load previous values for all Setup items Load Setup Default Load default values for all Setup items Save Changes Save setup data 32 Chapter 2 BIOS Flash Utilities The BIOS flash memory update is required for the following conditions New versions of system programs New features or
25. size Interface DC Power Requirements Voltage tolerance 18 ENE KB926 99 100 103 key keyboard SATA 5V 5 160 250 320 500 Also called Hibernate state System Saves all system states and data onto disk prior to power off the whole system 160 250 320 Chapter 1 Super Multi Drive Module Vendor amp model HLDS GT20N name Performance With CD Diskette With DVD With CD Diskette With DVD Diskette Specification Diskette Transfer rate MB sec Applicable disc formats Loading mechanism Chapter 1 Sustained 11 08 Mbytes s 8x max Sustained 900 KB s 24x DVD ROM 4 7GB Single Layer 8 5GB Dual Layer DVD R 3 95GB Ver 1 0 read only 4 7GB Ver 2 0 for Authoring read only 4 7GB Ver 2 1 for General read amp write DL 8 5GB Ver 3 0 DVD RW 4 7GB Ver 1 2 Rev 1 0 2 0 3 0 DVD RAM 1 46GB side 4 7GB side Ver 2 2 DVD R 4 7GB Ver 1 3 DL 8 5GB Ver 1 1 DVD RW 4 7GB Vol 1 Ver 1 3 CD ROM Mode 1 data disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read amp write CD RW Conforming to Orange Book Part 3 read amp write Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Son
26. the Bluetooth Board 1 See Removing the Upper Cover on page 61 2 Pry the Bluetooth board from the adhesive ta a Ni d a Faa lt e a 3 Disconnect the mainboard to Bluetooth cable 4 Lift the Bluetooth board away from the cable channel as shown n Behe EE me T LMSA N HUN pr i APOCSO004003CQ000362 7a _ od 11 2 hi gm Chapter 3 75 Removing the Mainboard 1 See Removing the Upper Cover on page 61 2 Disconnect the speaker to mainboard cable rae eee Lai at re ee ida 76 Chapter 3 4 Remove the one 1 securing screw from the Mainboard eR Le tat te ei heer T Tosi hot hee it DA ire re tet Chapter 3 17 6 Lift the inner edge of the mainboard up and out to free it from the lower case without removing the mainboard completely from the chassis CAUTION Do not remove the mainboard completely The mainboard is still connected to the chassis 7 Carefully turn the mainboard over and place it on the protective mat CAUTION Do not use excessive force when turning the mainboard over as it is still connected to the chassis by the power cable 78 Chapter 3 8 Disconnect the power cable asl NOTE Circuit boards gt 10 cm have been highlighted with a yellow rectangle as shown in the previous image Please detach the Circuit board and follow local regulations for disposal 10 Remove the adhesive tape from the Bluetooth cable
27. the drive tray and that the label on the disc is visible Check that the media is clean and scratch free Try an alternate disc in the drive Ensure that AutoPlay is enabled a Navigate to Start gt Control Panel gt Hardware and Sound gt AutoPlay b Select Use AutoPlay for all media and devices c Inthe Audio CD and DVD Movie fields select the desired player from the drop down menu Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer Navigate to Start gt Control Panel gt System and Maintenance System Device Manager Double click DVD CD ROM drives Right click DVD drive and click Properties then click the DVD Region tab a o og Select the region suitable for the media inserted in the drive Discs Do Not Burn Properly If discs can not be burned perform the following actions one at a time to correct the problem 1 Ensure that the default drive is record enabled a Navigate to Start gt Computer and right click the writable ODD icon Click Properties b Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list c Click OK Ensure that the software used for burning discs is the factory default If using different software refer to the software s use
28. 0 Chapter 3 Replacing the Power Board 1 Place the power board in the upper cover Ensure that the assembly fits inside the bracket securely Chapter 3 404 Replacing the Right Soeaker Module 1 Place the right speaker module in the chassis as shown re tc n 2 Run the speaker cable along the channel 122 Chapter 3 Replacing the Left Soeaker Module 1 Place the module right side first on the Upper 2 Run the Speaker cable along the cable channel Cover as shown U Telo DA 3 Secure two 2 screws from the left speaker module DO 6203549 SPTI YOB DATE 12 28 2009 C Chapter 3 123 Replacing the Upper Cover 1 Place the Upper Cover on the Lower Cover as shown and press all sides are firmly in place AQ 2 Secure the seven 7 screws on the Upper Cover as shown ry a ee TY 124 Chapter 3 3 Connect the following cables to the Mainboard tu g Oe a z C pacscccasca Pa tere 4 Connect Das shown 5 Connect C as shown MN 00130YQ _ Chapter 3 125 6 Connect B as shown 7 Connect A and lock as shown 8 Turn the computer over Remove the eleven 11 screws on the lower cover and four 4 screws from the battery bay 126 Chapter 3 Replacing the Keyboard 1 Connect the Keyboard FFC to the Mainboard and close the locking latch to secure the cable in place 2 Replace the Keyboard by first lining up
29. 0 N N N500GB5 4 P324G50Mn KS AS5551 LX PWK02 010 SO1GBIII10 N N N320GB5 4 P323G32Mn KS Appendix A 182 AS55514 ILX PWK02 009 PWK02 009 SOTGBIINO GBIII10 N N320GB5 4 4 P323G32Mn KS AS5551 LX PWK02 008 SO1GBIII10 oo 4 P323G32Mn AS5551 LX PWK02 007 SO1GBIII10 N320GB5 4 P323G32Mn KS AS5551 LX PWK02 006 SO1GBIII10 oe 4 P323G32Mn AS5551 LX PWK02 005 SO2GBIII10 N320GB5 4 P324G32Mn KS AS5551 LX PWK02 004 SO2GBIII10 N500GB5 4 P524G50Mn KS AS5551 LX PWK02 003 SO1GBIII10 N N N320GB5 4 N P323G32Mn KS AS5551 LX PWK02 001 SO2GBIII10 N N N640GB5 4 N P324G64Mn KS AS5551 LX PWK02 002 SO1GBIII10 N320GB5 4 P323G32Mn KS AS5551 S2 PWK02 001 SO2GBIII10 Fondi 4 P324G50Mn AS5551 LX PWP01 002 SO1GBIII13 Cail 4 P52 BR38G25 _BR KS_BR M_brn AS5551 LX PWP01 001 SO1GBIII13 N250GB5 4 1 BR3G25M _BR KS_BR _brn AS5551 S2 PWP02 001 N250GB5 4 1 BR2G25M KS_BR _brn AS5551 LX PTQ02 022 N250GB5 4 P522G25Mn KS AS5551 LX PTQ02 021 N320GB5 4 N832G32Mn KS AS5551 LX PTQ01 001 SO1GBIII10 N N N250GB5 4 N P323G25Mi KS AS5551 LX PTQ0C 002 N N N N160GB5 4 N P321G16Mn KS AS5551 LX PTQ0C 001 N N N N160GB5 4 N P321G16Mn KS AS5551 LX PTQ02 020 SO2GBIII10 N N N500GB5 4 N N834G50Mn KS AS5551 LX PTQ02 019 SO1GBIII10 N N N320GB5 4 N P323G32Mn KS AS5551 LX PTQ02 018 SO2GBIII10 N N N500GB5 4 N P524G50Mn KS AS5551 LX PTQ02 017 SO1GBIII10 N N N320GB5 4 N P323G32Mn KS AS5551 52 PTQO0C 001 S
30. 0010 QMI 3rd WiFi 2x2 BGN QMI Wireless LAN Atheros HB93 2x2 BGN HM EM306 23707801 3rd WiFi 2x2 BGN Foxconn Wireless LAN Broadcomm 43225 2x2 BGN FOXCONN TW HM T77H103 00 23707801 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB97 2x2 BGN HM FOXCONN TW 10001023 LITE ON 3rd WiFi 2x2 BGN Liteon Wireless LAN Atheris HB97 2x2 BGN HM WN6603AH 23707801 3rd WiFi BG Foxconn Wirelss LAN Atheros HB95 1x1 BG HM FOXCONN TW Appendix B 19 Antivirus application McAfee W 23707801 3rd WiFi BG Foxconn Wireless LAN Broadcom 4312H BG HM FOXCONN TW 23707801 3rd WiFi BG Foxconn Wirelss LAN Atheros HB95BG HM FOXCONN TW T77H121 10 194 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your technical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including e Service guides for all models User s manuals Bios updates e Software utilities e Spare parts lists e TABs
31. 032B9A300 SG PantherB with better imbalance SATA 8MB LF F W C60F 60002215 N320GB5 4KS_BR HDD SAMSUNG 2 5 5400rpm 320GB HM321HI M7E SAMSUNG 320G P SATA 8MB LF F W 2AJ0002 60002036 N500GB5 4KS HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS SEAGATE Wyatt SATA LF F W 0001SDM1 60002036 N500GB5 4KS HDD SEAGATE 2 5 5400rpm 500GB SEAGATE ST9500325AS 9HH134 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 60001922 N500GB5 4KS HDD TOSHIBA 2 5 5400rpm 500GB TOSHIBA DIGI MK5065GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J 60002005 HGST N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 SG Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm 60001994 WD N500GB5 4KS HDD WD 2 5 5400rpm 500GB WD5000BEVT 22A0RTO ML320M WD SATA 8MB LF F W 01 01A01 60001994 WD N640GB5 4KS HDD WD 2 5 5400rpm 640GB WD6400BEVT 22A0RTO ML320 SATA 8MB LF F W 01 01A01 LCD 60003316 AUO N15 6WXGAG CCFL LCD AUO 15 6 W WXGA Glare B156XW01 V2 LF 220nit 8ms 500 1 60002215 N15 6WXGAG CCFL LCD SAMSUNG 15 6 W WXGA Glare SAMSUNG LTN156AT01 A01 LF 220nit 8ms 600 1 60003316 AUO NLED15 6WXGAG LED LCD AUO 15 6 W WXGA Glare B156XW02 V2 LF 200nit 8ms 500 1 power saving 60002215 NLED15 6WXGAG LED LCD SAMSUNG 15 6 W WXGA Glare SAMSUNG LTN156AT02 A04 LF 220nit 8ms 500 1 60003089 LG NLED15 6WXGAG LED LCD LPL 15 6 W WXGA Glare LP156WH2 TLE1 LF 220nit 8ms 400 1 60003089 LG NLED15 6WXGAG LED LCD LPL 15 6 W WXGA Glare LP156WH2 TLEA LF 220nit 16ms 500 1 colo
32. 0_L 6L2 2 5R CB_bgn_1 3C_GEs_ENSI AS5551G P524G50Mn W7HP64ATDE1 MC PARK_XT512Csk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs_DE11 AS5551G N834G32Mn W7HP64ATIT1 MC PARK_XT512Csk_3V3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEs_IT11 AS5551G P524G50Mn W7HP64ATIT1 MC PARK_XT512Csk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs_IT11 AS5551G N833G25Mi W7HB64RUATRU1 MC PARK_XT512Csk_3V3 2G 1G 250 6L2 2 5R CB_bg_1 3C_GESs_RU11 Appendix A AS5551G P324G50Mn AS5551G N834G50Mn AS5551G N534G32Mn 52 PUSOC 00 LX PUS02 00 7 LX PUS02 00 6 5 AS5551G N834G50Mn AS5551G N834G50Mn AS5551G P322G32Mn LX PUS02 00 LX PUS02 00 4 LX PUS02 00 3 LX PUS02 00 2 AS5551G LX PUS02 00 N332G32Mn 1 AS5551G N534G32Mn AS5551G N532G32Mn AS5551G N334G32Mn LX PUS02 00 EMEA Spain 9 8 LX PUS02 00 EMEA 7 ltaly Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand Australia New AS5551G P324G50Mn W7HP64ATES1 MC PARK_XT512Csk_3V3 2 2G 500_L 6L2 2 5R CB _bgn_1 3C_GEs_ ES51 AS5551G N834G50Mn W7HP64ATES1 MC PARK_XT512Csk_3V3 2 2G 500_L 6L2 2 5R CB _bgn_1 3C_GEs_ ES51 AS5551G N534G32Mn LINPUSAWW1 PARK_XT512Csk_3V3 2 2G 320 BT 6L2 2 5R CB_bgn_1 3C_GEs_EN11 AS5551G N834G50Mn W7HP64ATIT1 MC PARK_XT512Csk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs_IT11 AS5551G N834G50Mn W7HP64ATGB1 MC PARK_XT512Csk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs_EN11 AS5551G
33. 3C_GEk_FRB5 AS5251 1202G16Mn W7HP64ATUS1 MC UMACkk_3 2 1G 160 6L2 2 5R CB_bgn_1 3C_GEk FRB1 AS5251 1203G16Mn W7HP64ATUS1 MC UMACkk_3 2G 1G 160 6L2 2 5R CB _bgn 1 3C_GEk FRB1 AS5251 1203G25Mn W7HP64ATUS1 MC UMACkk_3 2G 1G 250 6L2 2 5R CB_bgn_1 3C_GEk FRB1 AS5251 1202G25Mn W7HP64ATUS1 MC UMACkk_3 2 1G 250 6L2 2 5R CB _bgn_1 3C_GEk FRB3 AS5251 1202G25Mn W7HP64AWW1 MC UMACkk_3 2 1G 250 6L2 2 5R CB_bgn_1 3C_GEk_ES62 AS5251 1202G25Mn W7HP64ATUS1 MC UMACsk_ 3 2 1G 250 6L2 2 5R CB _bgn_1 3C_GEs FRB3 AS5251 N122G32Mn LINPUSAWW1 UMACsk_ 3 2 1G 320 6L2 2 5R CB_bgn_1 3C_GEs_EN11 LX PWJ02 005 AMDV120 NLED15 6WX UMA N SO1GBIII10 GAG AS5251 LX PWJ02 004 AMDV120 NLED15 6WX UMA N SO1GBIII10 1202G16Mn GAG AS5251 LX PWJ02 003 AMDV120 NLED15 6WX UMA N SO2GBIII10 1203G16Mn GAG AS5251 LX PWJ02 002 AMDV120 NLED15 6WX UMA N SO2GBIII10 1203G25Mn GAG AS5251 LX PWJ02 001 AMDV120 NLED15 6WX UMA N SO1GBIII10 1202G25Mn GAG AS5251 S2 PWJ02 001 AMDV120 NLED15 6WX UMA N SO1GBIII10 1202G25Mn GAG AS5251 LX PUX02 001 AMDV120 NLED15 6WX UMA N SO1GBIII10 1202G25Mn GAG 168 Appendix A AS5251 S2 PUX0C 001 SMPN120 NLED15 6WX UMA N SO1GBIII10 N122G32Mn GAG AS5251 LX PWJ02 005 SO1GBIII0 N N N250GB5 4K N 1202G25Mn S AS5251 LX PWJ02 004 SO1GBIIH0 N N N160GB5 4K N 1202G16Mn S AS5251 LX PWJ02 003 SO1GBIII10 N N N160GB5 4K N 1203G16Mn S AS5251 LX PWJ02 002 SO1GBIII10 N N N250GB5 4K N 1203G25
34. 4 Remove the power board assembly and lift the power board clear of the device Chapter 3 69 70 Removing the TouchPad Bracket entire Upper Cover 1 IMPORTANT The TouchPad Board cannot be removed individually To replace the TouchPad Board replace the See Removing the Upper Cover on page 61 2 Liftthe FFC to detach the adhesive securing the cable to the Upper Cover Chapter 3 4 Remove the one 1 screw from TouchPad bracket TouchPad Bracket 5 Pry the Touchpad bracket off the adhesive and remove it as shown Chapter 3 71 Removing the Card Reader Board 1 See Removing the Upper Cover on page 61 2 Unlock the mainboard to card reader cable connector BRAN A Wa tA Fao ay ME ASS II Sa TE A E e TI L i E r simak HASE F ALI J Pe i iih E Yai da j Bi 72 Chapter 3 Removing the USB Board 1 See Removing the Upper Cover on page 61 2 Unlock the mainboard to USB cable connector Vai cale Fili ie a RR Bay ILA A ewer VALLI Moog Ty eM Faas tea I sai Upi vet cr at F td era CMDR ROSES Ta ee i e eee i peri SA RSI AGIM AE RA DARI ar 3 Peelthe cable off the adhesive as shown 4 Remove one 1 screw from the USB board i oosa y dil PFPH PEH T ae ETE net en ee 7 eS aa E 7 he I Ta A Filip os SA ni Chapter 3 73 5 Lift the USB board clear of the device 74 Chapter 3 Removing
35. 5551 P324G50Mn AS5551 P52 BR3G2 5M_brn AS5551 1 BR3G25M _brn AS5551 1 BR2G25M _brn AS5551 P522G25Mn 179 LX PWP01 002 LX PWP01 001 S2 PWP02 001 LX PTQ02 022 Pe Ye T T i ACLA Portuguese a a ACLA Portuguese ACLA Portuguese i PA PA PA PA PA PA A PA PA A PA WW PA PA WW TWN AS5551 P324G50Mn W7HP64ATCA2 MC UMACkk_3 2 2G 500_L 6L2 2 5R CB _bgn 1 3C_GEk_FR81 AS5551 P323G32Mn EM W7HP64EMATCL3 MC UMACkk_3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEk_ES51 AS5551 P323G32Mn EM W7HP64EMATEA4 MC UMACkk_3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEk_EN31 AS5551 P323G32Mn EM W7HP64EMATEA1 MC UMACkk_3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEk_ES51 AS5551 P323G32Mn EM W7HP64EMATEA3 MC UMACkk_3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEk_ES51 AS5551 P323G32Mn EM W7HP64EMATXC3 MC UMACkk_3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEk_EN61 AS5551 P324G32Mn W7HP64ATIT1 MC UMACkk_3 2 2G 320 6L2 2 5R CB _bgn_1 3C_GEk IT11 AS5551 P524G50Mn W7HP64ATUS1 MC UMACkk_3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk FRB1 AS5551 P323G32Mn W7HP64ATUS1 MC UMACkk_3 2G 1G 320 6L2 2 5R CB _bgn 1 3C_GEk FRB1 AS5551 P324G64Mn W7HP64ATES1 MC UMACkk_3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEk ES51 AS5551 P323G32Mn W7HP64ATUS1 MC UMACkk_3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEk FRB3 AS5551 P324G50Mn W7HP64AWW1 MC UMACkk_3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEk_ES62 AS5551 P52_BR3G25M_brn EM W7HB64EMATXC2 M
36. 63BFR 12C LF NB Chipset secret Keyboard CdS S SSS 60004864 DARFON AC7T_A10B Keyboard ACER AC7T_A10B AC7T Internal 17 Standard Black NONE Y2010 Acer Texture 610112 BCM57780 Broadcom BCM57780 BROADCOM 192 Appendix B WiFi Antenna 10000105 WNC PIFA PIFA Audio Codec 10004786 ALC272X Realtek Audio Codec ALC272X REALTEK A cover 10000981 MISC Black IMR Black IMR 10000981 MISC Silver IMR A cover Silver IMR Mat Pattern B cover 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER Bluetooth 23707801 BT 2 1 Foxconn Bluetooth BRM 2046 BT2 1 T60H928 33 f FOXCONN TW w 861 23707801 BT 2 1 Foxconn Bluetooth ATH AR3011 FOXCONN TW 23707801 BT 2 1 Foxconn Bluetooth BRM 2070 T77H114 01 FOXCONN TW 10001018 HON HAI BT 3 0 Foxconn Bluetooth BRM 2046 BT3 0 T60H928 33 f w 861 10001018 HON HAI BT 3 0 Foxconn Bluetooth ATH AR3011 BT3 0 10001018 HON HAI BT 3 0 Foxconn Bluetooth BRM 2070 T77H114 01 BT 3 0 Camera 10001044 CHICONY PLM00012 Suyin 10001023 LITE ON 10001023 LITE ON Card Reader PLM00014 ODM 5 in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD McAfee Mirror Mirror Mirror w Camera Mirror w Camera Chicony 1 3M CH9665SN CNF9157 1 3M Suyin 1 3M SY9665SN 1 3M Liteon 1 3M LT9665AL 09P2SF119 1 3M Liteon 1 3M LT6AASP 09P2BF127 OO 7 10000981 MISC Wireless LAN 23707801 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB93 2x2 BGN HM FOXCONN TW PLM0
37. 9 Hibernation mode hotkey 13 Hot Keys 11 Indicators 9 Intermittent Problems 150 Internal Microphone Failure 143 Internal Speaker Failure 142 Jumper and Connector Locations 155 Keyboard Removing 59 Replacing 127 Keyboard Failure 141 LCD Bezel Replacing 105 197 LCD Brackets Removing 91 Replacing 100 LCD Cable Replacing 100 LCD Failure 141 LCD Module Disassembly Flowchart 84 LCD Module Reassembly Procedure 98 LCD Panel Removing 90 Replacing 100 Left Speaker Module Removing 65 Replacing 123 Main Unit Disassembly Flowchart 58 Mainboard Removing 72 73 75 76 Replacing 112 media access on indicator 9 Memory Replacing 130 Memory Check 138 Model Definition 168 No Display Issue 139 ODD Failure 145 Online Support Information 195 Optical Disk Drive Replacing 132 133 Optical Drive Module Removing 49 Panel 6 Bottom 9 PC Card 9 198 Power On Failure 138 Replacing 121 123 Right Speaker Module Removing 67 Replacing 121 SD Dummy Card Removing 48 Replacing 134 Speakers 121 123 Removing 65 67 System Block Diagram 5 Test Compatible Components 187 Thermal Module Removing 81 Replacing 110 Thermal Unit Failure 148 TouchPad Removing 70 TouchPad Bracket Removing 70 Replacing 119 122 TouchPad Failure 142 Troubleshooting Built in KB Failure 141 EasyTouch Buttons 148 HDTV Switch 149 Internal Microphone 143 Internal Speakers 142 LCD Failure 141 No Di
38. Abnormal Video Display If video displays abnormally perform the following actions one at a time to correct the problem 1 2 9 10 11 Reboot the computer If permanent vertical horizontal lines or dark spots display in the same location the LCD is faulty and should be replaced See Disassembly Process on page 45 If extensive pixel damage is present different colored spots in the same locations on the screen the LCD is faulty and should be replaced See Disassembly Process on page 45 Adjust the brightness to its highest level See the User Manual for instructions on adjusting settings NOTE Ensure that the computer is not running on battery alone as this may reduce display brightness If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced See Disassembly Process on page 45 Check the display resolution is correctly configured a Minimize or close all Windows b If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary Roll back the video driver to the previous version if updated Remove and reinstall the video driver Check the Device
39. Aspire 5251 5551G 5551 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 5251 5551G 5551 service guides Copyright Copyright 2010 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corpora
40. Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs KeyboardFP 7 well connected Replace 5 Keyboard OK y keyboard ReplaceMs B Chapter 4 141 TouchPad Failure If the TouchPad doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Re assemble Check WB the TAP FFE to TIP FFC ME owapfReasse Check Logic mble the T F Upper board or T P FFE Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Fe assemble Check MB the SPK cable SFK cable to ME swap Logic Check Logic lower Logic UoperLower Upper swap MiB 142 Chapter 4 Sound Problems If sound problems are experienced perform the following actions one at a time to correct the problem 1 2 10 11 Reboot the computer Navigate to Start gt Control Panel gt System and Maintenance System Device Manager Check the Device Manager to determine that e The device is properly installed e There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices Roll back the audio driver to the previous version if updated recently Remove and reinstall the audio driver Ensure that all volume controls
41. C UMACKk_3_BR 2G 1G 250_BR 6L2 2_BR 5R CBBR_bgn _1 3C_GEk_XC21 AS5551 1_BR3G25M_brn EM W7HB64EMATXC2 MC UMACKk_3_BR 2G 1G 250_BR 6L2 2_BR 5R CBBR_bgn _1 3C_GEk_XC21 AS5551 1_BR2G25M_brn W7HP64AWW1 MC UMACkk_3_BR 1 2G 250_BR 6L2 2 BR 5R CBBR_bgn_1 3C_GEk_ES62 AS5551 P522G25Mn W7HP64ATTW1 MC UMACsk_3 1 2G 250 BT 6L2 2 5R CB_bgn_1 3C_GES_TC11 Appendix A AS5551 N832G32Mn AS5551 P323G25Mi AS5551 P321G16Mn AS5551 P321G16Mn AS5551 N834G50Mn AS5551 P323G32Mn AS5551 P524G50Mn AS5551 P323G32Mn AS5551 N332G16Mn AS5551 N833G25Mn AS5551 N834G32Mn AS5551 N833G32Mn AS5551 P324G25Mn AS5551 P322G32Mn AS5551 P322G25Mn AS5551 P324G50Mn AS55514 P324G32Mn Appendix A LX PTQ02 021 GCTWN EME A EME A EME A EME A EME A EME A EME A A AP AP AP AP AP Middle East Middle East Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand AS5551 N832G32Mn W7HP64ATTW1 MC UMACsk_3 1 2G 320 BT 6L2 2 5R CB_bgn _1 3C_GEs_TC11 AS5551 P323G25Mi W7HB64RUATRU1 MC UMACsk_ 3 2G 1G 250 6L2 2 5R CB bg _1 83C_GEs RU11 AS5551 P321G16Mn LINPUSAME6 UMACsk_3 1 1G 160 6L2 2 5R CB_bgn _1 3C_GEs_EN13 AS5551 P321G16Mn LINPUSAME6 UMACsk_3 1 1G 160 BT 6L2 2 5R CB_bgn_1 3C_GEs EN13 AS5551 N834G50Mn W7HP64ATGB1 MC UMACsk_3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs_ EN11 AS5551
42. C_GEs_ES61 AS5551G P324G32Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 320 BT 6L2 2 5R CB_bgn_1 3C_GEs ES61 AS5551G P324G50Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs ES61 AS5551G P324G32Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEs ES61 AS5551G P524G64Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 640 BT 6L2 2 5R CB_bgn_1 3C_GEs_ES61 AS5551G P524G50Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEs_ES61 AS5551G P524G64Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEs ES61 AS5551G P524G50Mn W7HP64ATAU1 MC MADISON PRO1GBCsk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs ES61 170 AS5551G N534G50Mn AS5551G N534G50Mn AS5551G N534G32Mn AS5551G N334G32Mn AS5551G N334G50Mn AS5551G N534G64Bn AS5551G N834G64Mn AS5551G P522G25Mn AS5551G N833G32Mn AS5551G N833G32Mn AS5551G P524G32Mi AS5551G P323G25Mi AS5551G N834G50Mn AS5551G P524G50Mn AS5551G N834G32Mn AS5551G P524G50Mn AS5551G N833G25Mi 171 LX PUU02 00 5 LX PUU02 00 4 LX PUU02 00 3 LX PUU02 00 2 LX PUU02 00 S2 PUU02 00 i LX PUS02 01 0 LX PUS02 01 6 LX PUS01 00 4 LX PUS02 01 5 LX PUS01 00 3 LX PUS01 00 2 LX PUS02 01 4 LX PUS02 01 3 LX PUS02 01 2 LX PUS02 01 1 LX PUS01 00 1 AAP gt gt gt gt gt gt gt gt Z U U U U
43. DD Module 3 Secure the ODD bracket with the two 2 screws 4 Push the ODD Module into the ODD bay until itis 5 Replace the one 1 screw to secure the Module flush with the casing Chapter 3 133 2 Push until the card clicks into place and is flush with Replacing the SD Dummy Card Insert the SD Dummy Card into the slot as shown the casing 1 r C g j j ya E E R af AE ETET ET Chapter 3 134 Replacing the Battery 1 Slide and hold the battery release latch to the 2 Slide the battery lock in the direction shown to release position 1 insert the battery pack and secure the battery in place press down 2 Chapter 3 135 136 Chapter 3 Troubleshooting Common Problems Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 Ifthe Issue is still not resolved see Online Support Information on page 195 Chapter 4 137 Power On Issue If the system doesn t power on perform the following actions on
44. DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 AS5551G LX PUU02 020 SO2GBIII10 N N N500GB5 4 N N834G50Mn KS AS5551G LX PUU01 004 SO2GBIII10 N N N500GB5 4 N N834G50Mn KS 1 4 Appendix A AS5551G LX PUU01 003 N N TN N320GB5 4 4 N832G32Mn KS AS5551G LX PUU01 001 SO2GBIII10 aad 4 N834G32Mi AS5551G LX PUU01 002 a 4 N N832G50Mn AS5551G LX PUU02 019 SO2GBIII10 a 4 N N834G50Mn AS5551G LX PUU02 018 SO2GBIII10 N640GB5 4 P524G64Mn KS AS5551G LX PUU02 017 SO2GBIII10 N320GB5 4 P324G32Mn KS AS5551G LX PUU02 016 SO2GBIII10 N N N500GB5 4 N P324G50Mn KS AS5551G LX PUU02 015 SO2GBIII10 N N N320GB5 4 N P324G32Mn KS AS5551G LX PUU02 012 SO2GBIII10 N N N500GB5 4 N P324G50Mn KS AS5551G LX PUU02 010 SO2GBIII10 N N N320GB5 4 N P324G32Mn KS AS5551G LX PUU02 009 SO2GBIII10 N N N640GB5 4 N P524G64Mn KS AS5551G LX PUU02 008 SO2GBIII10 N N N500GB5 4 N P524G50Mn KS AS5551G LX PUU02 007 SO2GBIII10 N N N640GB5 4 N P524G64Mn KS AS5551G LX PUU02 006 SO2GBIII10 N N N500GB5 4 N P524G50Mn KS AS5551G LX PUU02 005 SO2GBIII10 N N N500GB5 4 N N534G50Mn KS AS5551G LX PUU02 004 SO2GBIII10 N N N500GB5 4 N N534G50Mn KS AS5551G LX PUU02 003 SO2GBIII10 N N N320GB5 4 N N534G32Mn KS AS5551G LX PUU02 002 SO2GBIII10 N N N320GB5 4 N N334G32Mn KS AS5551G LX PUU02 001 SO2GBIII10 N N N500GB5 4 N N334G50Mn
45. DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 gt I D DI Q x gt AS5551G P524G50Mn AS5551G N834G32Mn AS5551G P524G50Mn AS5551G N833G25Mi AS5551G P324G50Mn AS5551G N834G50Mn AS5551G N534G32Mn AS5551G N834G50Mn AS5551G N834G50Mn AS5551G P322G32Mn AS5551G N534G32Mn AS5551G N532G32Mn AS5551G N334G32Mn AS5551G N332G32Mn AS5551G LX PUU02 021 SO2GBIII10 N N N500GB5 4 N N834G50Mn KS NLED15 6 WXGAG NLED15 6 WXGAG NLED15 6 WXGAG NLED15 6 WXGAG NLED15 6 WXGAG NLED15 6 WXGAG NLED15 6 WXGAG NLED15 6 WXGAG LX PUS02 013 ATP520 NLED15 6 PARK_XT WXGAG NLED15 6 WXGAG NLED15 6 WXGAG NLED15 6 WXGAG NLED15 6 WXGAG NLED15 6 WXGAG 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M DDR3 64 16 4 512M
46. DRRAM module Connect itwell Ext DDORRANM module OK Replace hie No POST or Video If the POST or video doesn t display perform the following actions one at a time to correct the problem 1 Make sure that the internal display is selected On this notebook model switching between the internal display and the external display is done by pressing Fn F5 Reference Product pages for specific model procedures Make sure the computer has power by checking at least one of the following occurs e Fans start up e Status LEDs light up If there is no power see Power On Issue on page 138 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 141 Disconnect power and all external devices including port replicators or docking stations Remove any memory cards and CD DVD discs Restart the computer If the computer boots correctly add the devices one by one until the failure point is discovered Reseat the memory modules Remove the drives see Disassembly Process on page 45 If the Issue is still not resolved see Online Support Information on page 195 Chapter 4 139
47. ELTA 65W Adapter DELTA 65W 19V 1 7x5 5x11 Yellow ADP 65JH DB A LV5 LED LF Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 22AC LV5 LED LF Adapter HIPRO 65W 19V 1 7x5 5x11 Yellow HP A0652R3B 1LF LV5 LED LF 65W_BR Adapter DELTA 65W_BR 19V 1 7x5 5x11 Yellow ADP 65JH DB A LV5 LED LF Brazil 65W_BR Adapter LITE ON 65W_BR 19V 1 7x5 5x11 Yellow PA 1650 22AC LV5 LED LF Brazil 65W_BR Adapter LITE ON 65W_BR 19V 1 7x5 5x11 Yellow PA 1650 22AB LV5 LED LF Brazil by Palladium 10001081 DELTA 90W Adapter DELTA 90W 19V 1 7x5 5x11 Blue ADP 90CD DB A LV5 LED LF Adapter LITE ON 90W 19V 1 7x5 5x11 Blue PA 1900 34AR LV5 LED LF Adapter HIPRO 90W 19V 1 7x5 5x11 Blue HP A0904A3 BiLF LV5 LED LF 10001023 LITE ON 65W 60002015 HIPRO 65W 10001081 DELTA 10001023 LITE ON 10001023 LITE ON 10001023 LITE ON 90W 60002015 HIPRO 90W Battery 60001921 SANYO 6CELL2 2 Battery SANYO AS10D Li lon 352P SANYO 6 cell 4400mAh Main COMMON ID AS10D31 10001063 SONY 6CELL2 2 Battery SONY AS10D Li lon 352P SONY 6 cell 4400mAh Main COMMON ID AS10D41 60001535 6CELL2 2 Battery PANASONIC AS10D Li lon 352P PANASONIC PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 60013145 6CELL2 2 Battery SAMSUNG AS10D Li lon 352P SAMSUNG 6 SAMSUNG SDI cell 4400mAh Main COMMON ID AS10D61 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS10D Li lon 352P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D71 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS10D Li lon 352P LGC
48. KS AS5551G S2 PUU02 001 SO2GBIII10 N N N640GB5 4 N N534G64Bn KS AS5551G LX PUS02 010 SO2GBIII10 N N N640GB5 4 N N834G64Mn KS AS5551G LX PUS02 016 N N N N250GB5 4 N P522G25Mn KS AS5551G LX PUS01 004 SO1GBIII10 N N N320GB5 4 N N833G32Mn KS AS5551G LX PUS02 015 SO1GBIII10 N N N320GB5 4 N N833G32Mn KS 175 Appendix A AS5551G LX I LX PUS01 003 _ 003 SO2GBIINO TN N320GB5 4 N P524G32Mi KS AS5551G LX PUS01 002 SO1GBIII10 TA 4 N P323G25Mi AS5551G LX PUS02 014 SO2GBIII10 N500GB5 4 N834G50Mn KS AS5551G LX PUS02 013 SO2GBIII10 a 4 P524G50Mn AS5551G LX PUS02 012 SO2GBIII10 N320GB5 4 N834G32Mn KS AS5551G LX PUS02 011 SO2GBIII10 N500GB5 4 P524G50Mn KS AS5551G LX PUS01 001 SO1GBIII10 N N N250GB5 4 N N833G25Mi KS AS5551G LX PUS02 009 SO2GBIII10 N N N500GB5 4 N P324G50Mn KS AS5551G LX PUS02 008 SO2GBIII10 N N N500GB5 4 N N834G50Mn KS AS5551G S2 PUS0C 00 SO2GBIII10 N N N320GB5 4 N N534G32Mn 1 KS AS5551G LX PUS02 007 SO2GBIII10 N N N500GB5 4 N N834G50Mn KS AS5551G LX PUS02 006 SO2GBIII10 N N N500GB5 4 N N834G50Mn KS AS5551G LX PUS02 005 N N N N320GB5 4 N P322G32Mn KS AS5551G LX PUS02 004 SO2GBIII10 N N N320GB5 4 N N534G32Mn KS AS5551G LX PUS02 003 N N N N320GB5 4 N N532G32Mn KS AS5551G LX PUS02 002 SO2GBIII10 N N N320GB5 4 N N334G32Mn KS AS5551G LX PUS02 001 N N N N320GB5 4 N N332G32Mn KS AS5551G LX PUU02 021 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi N834G50Mn 2x2 BGN AS5551G LX PUU02 020
49. LX PUU02 01 8 LX PUU02 01 7 LX PUU02 01 6 LX PUU02 01 5 LX PUU02 01 2 LX PUU02 01 0 LX PUU02 00 9 LX PUU02 00 8 LX PUU02 00 7 LX PUU02 00 6 AAP AAP AAP AAP AAP AAP AAP LX PUU02 02 EMEA Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand Australia New Zealand AS5551G N834G50Mn W7HP64ATDK2 MC MADISON PRO1GBCsk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 83C_GEs_ ENS1 AS5551G N834G50Mn EM W7HP64EMATTR1 MC MADISON_PRO1GBCsk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs_TR81 AS5551G N834G50Mn EM W7HB64EMATTRI1 MC MADISON_PRO1GBCsk_3V3 2 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEs_TR31 AS5551G N832G32Mn W7HB64SCATCN1 MC MADISON_PRO1GBCsk_3V3 1 2G 320 BT 6L2 2 5R CB_bgn_1 3C_GEs_SC13 AS5551G N834G32Mi W7HB64RUATRU1 MC MADISON_PRO1GBCsk_3V3 2 2G 320 6L2 2 5R CB_bg_1 3C_GEs_RU11 AS5551G N832G50Mn W7HB64SCATCN1 MC MADISON_PRO1GBCsk_3V3 1 2G 500_L BT 6L2 2 5R CB_bgn_1 3C_GEs_SC13 AS5551G N834G50Mn W7HP64ATIT1 MC MADISON_PRO1GBCsk_3V3 2 2G 500_L 6L2 2 5R CB_bgn_1 3C_GEs_IT11 AS5551G P524G64Mn W7HP64ATIT1 MC MADISON_PRO1GBCsk_3V3 2 2G 640 6L2 2 5R CB_bgn_1 3C_GEs_IT11 AS5551G P324G32Mn W7HP64ATIT1 MC MADISON_PRO1GBCsk_3V3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEs _IT11 AS5551G P324G50Mn W7HP64ATAU1 MC MADISON_PRO1GBCsk_3V3 2 2G 500_L BT 6L2 2 5R CB_bgn_1 3
50. MADISON PR P324G50Mn WXGAG O AS5551G LX PUU02 010 AAP320 NLED15 6 MADISON PR P324G32Mn WXGAG O AS5551G LX PUU02 009 ATP520 NLED15 6 MADISON PR P524G64Mn WXGAG O AS5551G LX PUU02 008 ATP520 NLED15 6 MADISON PR P524G50Mn WXGAG O AS5551G LX PUU02 007 ATP520 NLED15 6 MADISON PR P524G64Mn WXGAG O AS5551G LX PUU02 006 ATP520 NLED15 6 MADISON PR P524G50Mn WXGAG O AS5551G LX PUU02 005 ATN530 NLED15 6 MADISON_PR N534G50Mn WXGAG O AS5551G LX PUU02 004 ATN530 NLED15 6 MADISON_PR N534G50Mn WXGAG O AS5551G LX PUU02 003 ATN530 NLED15 6 MADISON_PR N534G32Mn WXGAG O AS5551G LX PUU02 002 AAN330 NLED15 6 MADISON PR N334G32Mn WXGAG O AS5551G LX PUU02 001 AAN330 NLED15 6 MADISON PR N334G50Mn WXGAG O AS5551G 52 PUU02 001 ATN530 NLED15 6 MADISON PR N534G64Bn WXGAG O AS5551G LX PUS02 010 APN830 NLED15 6 PARK_XT N834G64Mn WXGAG AS5551G LX PUS02 016 ATP520 NLED15 6 PARK_XT P522G25Mn WXGAG AS5551G LX PUS01 004 APN830 NLED15 6 PARK_XT N833G32Mn WXGAG AS5551G LX PUS02 015 APN830 NLED15 6 PARK_XT N833G32Mn WXGAG AS5551G LX PUS01 003 ATP520 NLED15 6 PARK_XT P524G32Mi WXGAG AS5551G LX PUS01 002 AAP320 NLED15 6 PARK_XT P323G25Mi WXGAG AS5551G LX PUS02 014 APN830 NLED15 6 PARK_XT N834G50Mn WXGAG 173 1G DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 1G DDR3 64 16 8 1G
51. Manager to determine that e The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices If the Issue is still not resolved see Online Support Information on page 195 Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts If the Issue is still not resolved see Online Support Information on page 195 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information perform the following actions one ata time to correct the problem 140 1 2 3 If the computer is more than one year old replace the CMOS battery Run a complete virus scan using up to date software to ensure the computer is virus free If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices If the BIOS settings are still lost replace the cables If HDD information is missing from the BIOS the drive may be defective and should be replaced Replace the Motherboard If the Issue is still not resolved see Online Support Information on page 195 Chapter 4 LCD Failure If the LCD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Swap Check LCD LCD cable module LCD panel inverter Reassemble and swap VGA B
52. Mn S AS5251 LX PWJ02 001 SO1GBIII10 N N N250GB5 4K N 1202G25Mn S AS5251 S2 PWJ02 001 SO1GBIII10 1202G25Mn S AS5251 LX PUX02 001 SO1GBIII10 N N N250GB5 4K N 1202G25Mn S AS5251 52 PUX0C 00 SO1GBIII10 N N N320GB5 4K N N122G32M 1 S n AS5251 LX PWJ02 005 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi 2x2 1202G25Mn BGN AS5251 LX PWJ02 004 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi 2x2 1202G16Mn BGN AS5251 LX PWJ02 003 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi 2x2 1203G16Mn BGN AS5251 LX PWJ02 002 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi 2x2 1203G25Mn BGN AS5251 LX PWJ02 001 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi 2x2 1202G25Mn BGN AS5251 S2 PWJ02 001 NSM8XS N McAfee 5 in 1 Build in 3rd WiFi 2x2 1202G25Mn BGN AS5251 LX PUX02 001 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi 2x2 1202G25Mn BGN AS5251 52 PUX0C 001 NSM8XS N N 5 in 1 Buildin 3rd WiFi 2x2 N122G32Mn BGN 169 Appendix A Aspire 5551G AS5551G N834G50Mn AS5551G N834G50Mn AS5551G N834G50Mn AS5551G N832G32Mn AS5551G N834G32Mi AS5551G N832G50Mn AS5551G N834G50Mn AS5551G P524G64Mn AS5551G P324G32Mn AS5551G P324G50Mn AS5551G P324G32Mn AS5551G P324G50Mn AS5551G P324G32Mn AS5551G P524G64Mn AS5551G P524G50Mn AS5551G P524G64Mn AS5551G P524G50Mn Appendix A LX PUU02 02 LX PUU01 00 4 LX PUU01 00 LX PUU01 00 LX PUU01 00 0 3 1 2 LX PUU02 01 9
53. N832G32Mn WXGAG AS5551 LX PTQ01 001 AAP320 NLED15 6 P323G25Mi WXGAG AS5551 LX PTQ0C 002 AAP320 NLED15 6 P321G16Mn WXGAG AS5551 LX PTQ0C 001 AAP320 NLED15 6 P321G16Mn WXGAG SO2GBIII10 SO1GBIII10 SO1GBIII10 AS5551 LX PTQ02 020 APN830 NLED15 6 SO2GBIII10 N834G50Mn WXGAG AS5551 LX PTQ02 019 AAP320 NLED15 6 P323G32Mn WXGAG AS5551 LX PTQ02 018 ATP520 NLED15 6 UMA N SO2GBIII10 P524G50Mn WXGAG AS5551 LX PTQ02 017 AAP320 NLED15 6 UMA N SO2GBIII10 P323G32Mn WXGAG AS5551 52 PTQ0C 001 AAN330 NLED15 6 UMA N N332G16Mn WXGAG AS5551 LX PTQ02 016 APN830 NLED15 6 UMA N N833G25Mn WXGAG AS5551 LX PTQ02 015 APN830 NLED15 6 UMA N SO2GBIII10 N834G32Mn WXGAG SO1GBIII10 SO2GBIII10 AS5551 LX PTQ02 014 APN830 NLED15 6 SO2GBIII10 N833G32Mn WXGAG AS5551 LX PTQ02 013 AAP320 NLED15 6 P324G25Mn WXGAG AS5551 LX PTQ02 012 AAP320 NLED15 6 P322G32Mn WXGAG AS5551 LX PTQ02 009 AAP320 NLED15 6 P322G25Mn WXGAG AS5551 LX PTQ02 007 AAP320 NLED15 6 P324G50Mn WXGAG AS5551 LX PTQ02 006 AAP320 NLED15 6 P324G32Mn WXGAG AS5551 LX PTQ02 004 ATN530 NLED15 6 N532G32Mn WXGAG AS5551 LX PTQ02 003 ATN530 NLED15 6 N534G32Mn WXGAG AS5551 LX PTQ02 002 AAN330 NLED15 6 N334G32Mn WXGAG AS5551 LX PTQ02 001 AAN330 NLED15 6 N332G32Mn WXGAG SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 ee e E io 5 N500GB54 N N AS5551 LX PWK02 011 SO2GBIII1
54. O1GBIII10 N N N160GB5 4 N N332G16Mn KS 183 Appendix A AS5551 LX PTQ02 016 SO1GBIII10 N N N250GB5 4 N N833G25Mn KS AS5551 LX PTQ02 015 SO2GBIII10 N N N320GB5 4 N N834G32Mn KS AS5551 LX PTQ02 014 SO1GBIII10 N N eal N N833G32Mn AS5551 LX PTQ02 013 SO2GBIII10 N250GB5 4 P324G25Mn KS AS5551 LX PTQ02 012 N320GB5 4 P322G32Mn KS AS5551 LX PTQ02 009 N N N N250GB5 4 N P322G25Mn KS AS5551 LX PTQ02 007 SO2GBIII10 N N N500GB5 4 N P324G50Mn KS AS5551 LX PTQ02 006 SO2GBIII10 N N N320GB5 4 N P324G32Mn KS AS5551 LX PTQ02 004 N N N N320GB5 4 N N532G32Mn KS AS5551 LX PTQ02 003 SO2GBIII10 N N N320GB5 4 N N534G32Mn KS AS5551 LX PTQ02 002 SO2GBIII10 N N N320GB5 4 N N334G32Mn KS AS5551 LX PTQ02 001 N N N N320GB5 4 N N332G32Mn KS TASS551 DXCPWKO2 017 PWK02 011 NSM8XS McAfee 5 in 1 Buildin 3rd WiFi P324G50Mn 2x2 BGN AS5551 LX PWK02 010 NSM8XS McAfee 5 in 1 Build in 3rd WiFi P323G32Mn 2x2 BGN AS5551 LX PWK02 009 NSM8XS McAfee 5 in 1 Buildin 3rd WiFi P323G32Mn 2x2 BGN AS5551 LX PWK02 008 NSM8XS McAfee 5 in 1 Buildin 3rd WiFi N AS5551 LX PWK02 007 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P323G32Mn 2x2 BGN AS5551 LX PWK02 006 NSM8XS McAfee 5 in 1 Buildin 3rd WiFi P323G32Mn 2x2 BGN AS5551 LX PWK02 005 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P324G32Mn 2x2 BGN AS5551 LX PWK02 004 NSM8XS N McAfee 5 in 1 Buildin 3rd WiFi P524G50Mn 2x2 BGN AS5551 LX PWK02 003 NSM8XS N McAfee 5 in
55. P BOOT SECTOR POST BD Try to Boot with INT 19 S Chapter 4 153 S3 Functions POST Code Table POST_BDS_NO_BOOT_DEVICE POST_BDS POST BDS START IMAGE POST BDS UEFI Boot Start Image POST BDS ENTER _INT19 POST BDS Legacy 16 boot entry POST BDS JUMP BOOT SECTOR POST BDS Try to Boot with INT 19 ACPI Functions POST Code Table ASL WAKEUP S4 System wakeup from S4 SMM Functions POST Code Table InsydeH2ODDT Debugger POST Code Table 154 Chapter 4 Jumper and Connector Locations Top View JSPK2 JPl To SPK L Conn HIC conn vee CIA e cali JLVDS1 A JSPKI To panel conn ee pi JERI y EE To SPK R Conn Keyboard conn JLED JLED 1 TO PWKE conn for NEWS To PWRIB conn FUSE z To USB rB conn JCR To CR B conn gt JLVDS1 Connect to LED CCFL Panel SW1 Left button Right button SW2 JSPK1 Connect to Right Speaker LED1 Power State Indicator LED2 JSPK2 Connect to Left Speaker LED3 Battery Charging Indicator LED4 JKB1 Connect to Keyboard JLED1 Connect to Power board FFC NEW95 JTP1 Connect to Touch pad FFC JLED2 Connect to Power board FFC NEW75 NEW85 JUSB2 Connect to Power USB board Connect to internal MIC FFC JCRI Connect to Card reader board FFC Chapter 5 155 Bottom View PJP2 IP4 Battery conn To 3G B conn PIPL DC IN Jack a ae 23 TA JFAN1 FAN conn ICPUI H yp us CPU Socket JCRT1 al ie CRT conn JODD1 ODD
56. P322G32Mn W7HP64ATAU1 MC PARK_XT512Csk_3V3 1 2G 320 6L2 2 5R CB_bgn_1 3C_GEs_ES61 AS5551G N534G32Mn W7HP64ATAU1 MC PARK_XT512Csk_3V3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEs_ES61 AS5551G N532G32Mn W7HP64ATAU1 MC PARK_XT512Csk_3V3 1 2G 320 6L2 2 5R CB_bgn_1 3C_GEs_ES61 AS5551G N334G32Mn W7HP64ATAU1 MC PARK_XT512Csk_3V3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEs_ES61 AS5551G N332G32Mn W7HP64ATAU1 MC PARK_XT512Csk_3V3 1 2G 320 6L2 2 5R Zealand CB_bgn_1 3C_GEs_ES61 AS5551G LX PUU02 020 APN830 SO2GBIII10 eee o N834G50Mn WXGAG O 64 16 8 O N834G50Mn WXGAG 64 16 8 AS5551G LX PUU01 003 APN830 NLED15 6 MADISON PR_ 1G DDR3 N832G32Mn WXGAG O SO2GBIII10 SO2GBIII10 64 16 8 AS5551G LX PUU01 001 APN830 NLED15 6 MADISON PR 1G DDR3 WXGAG O SO2GBIII10 SO2GBIII10 N834G32Mi 64 16 8 AS5551G LX PUU01 002 APN830 NLED15 6 MADISON PR 1G DDR3 N832G50Mn WXGAG O SO2GBIII10 172 LX PUU01 004 APN830 64 16 8 AS5551G LX PUU02 019 APN830 NLED15 6 MADISON PR_ 1G DDR3 N834G50Mn WXGAG O 64 16 8 AS5551G LX PUU02 018 ATP520 NLED15 6 MADISON PR P524G64Mn WXGAG O AS5551G LX PUU02 017 AAP320 NLED15 6 MADISON PR P324G32Mn WXGAG O 1G DDR3 64 16 8 Appendix A 1G DDR3 64 16 8 AS5551G LX PUU02 016 AAP320 NLED15 6 MADISON PR P324G50Mn WXGAG O AS5551G LX PUU02 015 AAP320 NLED15 6 MADISON PR P324G32Mn WXGAG O AS5551G LX PUU02 012 AAP320 NLED15 6
57. P323G32Mn W7HP64ATUS1 MC UMACsk_3 2G 1G 320 6L2 2 5R CB _bgn_1 3C_GEs FRB1 AS5551 P524G50Mn W7HP64ATUS1 MC UMACsk_3 2 2G 500_L 6L2 2 5R CB _bgn_1 3C_GEs _ FRB1 AS5551 P323G32Mn W7HP64ATUS1 MC UMACsk_3 2G 1G 320 6L2 2 5R CB _bgn_1 3C_GEs FRB3 AS5551 N332G16Mn LINPUSAWW1 UMACsk_ 3 2 1G 160 BT 6L2 2 5R CB_bgn_1 3C_GEs_ EN11 AS5551 N833G25Mn W7HP64ATGB1 MC UMACsk_3 2G 1G 250 6L2 2 5R CB_bgn_1 3C_GEs_ EN11 AS5551 N834G32Mn W7HP64ATGB1 MC UMACsk_ 3 2 2G 320 6L2 2 5R CB_bgn_1 3C_GEs_ EN11 AS5551 N833G32Mn W7HP64ATGB1 MC UMACsk_3 2G 1G 320 6L2 2 5R CB_bgn_1 3C_GEs_ EN11 AS5551 P324G25Mn W7HP64ATAU1 MC UMACsk_ 3 2 2G 250 6L2 2 5R CB _bgn_1 3C_GEs ES61 AS5551 P322G32Mn W7HP64ATAU1 MC UMACsk_ 3 1 2G 320 6L2 2 5R CB _bgn_1 3C_GEs ES61 AS5551 P322G25Mn W7HP64ATAU1 MC UMACsk_ 3 1 2G 250 6L2 2 5R CB _bgn_1 3C_GEs ES61 AS5551 P324G50Mn W7HP64ATAU1 MC UMACsk_ 3 2 2G 500_L 6L2 2 5R CB _bgn_1 3C_GEs ES61 AS5551 P324G32Mn W7HP64ATAU1 MC UMACsk_3 2 2G 320 6L2 2 5R CB _bgn_1 3C_GEs ES61 180 Australia New AS5551 N532G32Mn W7HP64ATAU1 MC Zealand UMACsk_ 3 1 2G 320 6L2 2 5R CB _bgn_1 3C_GEs ES61 AS5551 LX PTQ02 004 AAP N532G32Mn AAP Australia New AS5551 N534G32Mn W7HP64ATAU1 MC Zealand UMACsk_ 3 2 2G 320 6L2 2 5R AAP AS5551 LX PTQ02 003 N534G32Mn CB _bgn_1 3C_GEs ES61 Australia New AS5551 N334G32Mn W7HP64ATAU1 MC Zealand UMACsk_ 3 2 2G 320 6L2 2 5R AS5551 LX PTQ02 002 N334G32Mn CB_bgn_1
58. PCs AMD Phenom Il Dual Core Processor AMD V Series Processor Chipsets e AMD RS880M North Bridge UFCBGA 528p e AMD SB820M South Bridge UFCBGA 605p e ATI Mobility Radeon HD 5650 5470 GPU with 1GB 512M DDR3 VRAM e ENE KB926 for Keyboard Controller Battery management Unit and RTC e Realtek RTS5160 for Card Reader 5 in 1 controller e Realtek ALC272 X for High Definition Audio Codec e Broadcom BCM57780A1KMLG for Giga LAN Processor Specifications ated 2 2 GHz rt 1 8 GHz 512KB Stg4 BW APN830 2 1GHz 3 18GHz 15MB 35w rapnaso 200z a 18Gre eme sia ssw anseo 25GHe 2 1eGke ems sw SSW meso eseme 2 iso feme sw Jaw BR CPU Fan True Value Table Tj 100 DIS Throttling 50 On 95 C Off 85 C e OS Shutdown 100 C H W Shutdown 92 C 14 Chapter 1 CPU Fan True Value Table Tj 100 UMA Throttling 50 On 95 C Off 85 C e OS Shutdown 100 C H W Shutdown 92 C Fan Acoustic Specifications Fan off Windows Idle HDD random seek Windows Idle Windows Idle HDD spinning Fan3 Play Movie read from HDD Play TV E tuner sku Fan 4 3DMark06 Prime95 Prime95 Play TV TV tuner sku acer screen saver HDD spinning Fan 5 TAT100 or Thermanow100 3DMark06 at ambient 35C HDD spinning ODD ODM s test software Reference Sequential with Fan 4 NOTE Tone 20 399Hz refers to slope of Ecma 074 400 20K Hz lt 7 Prominence ratio No pattern occurre
59. Pad to drag the cursor as double clicking a mouse button rest your finger on the TouchPad on the second tap and drag the cursor Access Click once context menu NOTE When using the TouchPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness e Click and hold then use E Tap twice at the same speed 10 Chapter 1 Using the Keyboard The keyboard has full sized keys and an embedded numeric keypad separate cursor lock Windows function and special keys Lock Keys and embedded numeric keypad The keyboard has two lock keys which you can toggle on and off Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Scroll Lock When Scroll Lock is on the contents of a text window scroll without moving the lt Fn F12 gt Cursor When Num Lock is on the embedded keypad is in numeric mode Chapter 1 11 Windows Keys The keyboard has two keys that perform Windows specific functions E Windows key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions lt f gt Open or close the Start menu lt f3 gt lt D gt Display the desktop lt amp gt lt E gt Open Windows Explore lt
60. Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices e Non Acer devices Printer mouse and other external devices e Battery pack e Hard disk drive e DIMM e CD ROM7Diskette drive Module PC Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU a SY Se oS If the problem remains replace the following FRU one at a time Do not replace a non defective FRU e System board e LCD assembly Chapter 4 Post Codes These tables describe the POST codes and descriptions during the POST Post Code Range PostBDS OxF9 OxFE Reserved 0xD8 OxE0 OxE5 OxE8 SEC Phase POST Code Table SEC_SYSTEM_POWER_ON PEI Phase POST Code Table Chapter 4 se fe e fo Protected mode Super I O Initialization 151 Set cache for physical memory Recovery device Initialization Load Recovery Image completed PEI RECOVERY _START_FLASH Start Flash BIOS with Recovery image PEI ENTER DXEIPL Loading BIOS image to RAM PE FINDING DXE CORE Loading DXE core BE PEI GO TO DXE CORE Enter DXE core DXE Phase POST Code Table Middlelnitialization DXE_AFTER_CSM16_INIT Legacy interrupt function Initialization ACPI Table Initialization DXE_LOAD_ACPI_ TABLE BDS Phase
61. SHIBA 2 5 5400rpm 250GB MK2565GSX TOSHIBA DIGI Capricorn BS 320G P SATA 8MB LF F W GJ002J oo HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm 60001994 WD N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD2500BEVT 22A23T0 WD ML320S SATA 8MB LF F W 01 01A01 Si HGST N250GB5 4KS_BR HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B with better imbalance SATA 8MB LF F W C60F 60001994 WD N250GB5 4KS_BR HDD WD 2 5 5400rpm 250GB WD2500BEVT 22A23T0 ML320S WD SATA 8MB LF F W 01 01A01 Appendix B 189 60002215 N250GB5 4KS_BR HDD SAMSUNG 2 5 5400rpm 250GB M7 HM250HI SAMSUNG SATA LF F W 2AC101 C4 Brazil 60002215 N250GB5 4KS_BR HDD SAMSUNG 2 5 5400rpm 250GB HM251HI M7E SAMSUNG 320G P SATA 8MB LF F W 2AJ0002 60002036 N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320325AS SEAGATE Wyatt SATA LF F W 0001SDM1 60002036 N320GB5 4KS HDD SEAGATE 2 5 5400rpm 320GB ST9320325AS SEAGATE 9HH13E 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 60001922 N320GB5 4KS HDD TOSHIBA 2 5 5400rpm 320GB Capricorn BS TOSHIBA DIGI MK3265GSX SATA 8MB LF F W GJ002J 60002005 HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 SG Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm 60001994 WD N320GB5 4KS HDD WD 2 5 5400rpm 320GB WD3200BEVT 22A23T0 ML320S WD SATA 8MB LF F W 01 01A01 60002005 HGST N320GB5 4KS_BR HDD HGST 2 5 5400rpm 320GB HTS545
62. Screw List ODD Module M 2 5 8 a Logic Lower Door M2 5 8 WLAN Module Mes HDD Carrier m3 da 46 Chapter 3 Removing the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 A NOTE Please follow local regulations for disposal Chapter 3 47 Removing the SD Dummy Card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot 48 Chapter 3 Removing the Optical Drive Module 1 See Removing the Battery Pack on page 47 2 Remove the screw securing the ODD module 3 Pull the optical drive module out from the chassis Chapter 3 49 4 Remove the two 2 screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module ODD Bracket 50 Chapter 3 Removing the Logic Lower Door 1 Remove two 2 screws from the logic lower door Logic lower door 2 Lift the door beginning from the inner edge as shown 3 Lift the door clear of the device exposing the HDD DIMM and WLAN modules Chapter 3 51 Removing the 3G Cover 1 Remove one 1 screw from the 3G Cover 3G Cover 52 Chapter 3 Removing the DIMM Module 1 See Removing the Logic Lower Door on page 51 2 Push out the release latches on both sides of the DIMM socket
63. Select the Levels tab Increase the volume to the maximum setting and click OK Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and click Next d Follow the onscreen prompts to complete the test If the Issue is still not resolved see Online Support Information on page 195 Chapter 4 143 HDD Not Operating Correctly If the HDD does not operate correctly perform the following actions one at a time to correct the problem 144 1 2 3 Si 11 Disconnect all external devices Run a complete virus scan using up to date software to ensure the computer is virus free Run the Windows 7Startup Repair Utility insert the Windows 7Operating System DVD in the ODD and restart the computer When prompted press any key to start to the operating system DVD a b c The Install Windows screen displays Click Next d Select Repair your computer e The System Recovery Options screen displays Click Next f Select the appropriate operating system and click Next NOTE Click Load Drivers if controller drives are required g Select Startup Repair h Startup Repair attempts to locate and resolve issues with the computer I When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem Run the Windows Memory Diagnostic Tool For more information see Windows Help and Suppo
64. TS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents System Specifications 1 FES soi D5 anes eth ER Weta th adda wan aha A hcg acto ana i te 1 system Block Diagram sre aprirla deeds tek ed eet ai 5 Your Acer Notebook tour LL 6 FFONT VIEW seid sts oi fier alte anne ia Sereno aaa a cin ah ae ai aca Ge ee eee eee Sa 6 CIOSCA ETOREVIEW salette ee Garde Pardew wed weed te pei 7 BET WNW a ah lisa zioni ilaele Me act latest intanto 7 RIONEIVIOW ae Sits Ss deca ste Eile hee SSR WS Bre Gwe ad ee A Rea Eb BIS SI SS es wR 8 BONONI VICW 2d iscdidiaS dali are ia dio Ben ie eB it 9 HACO eten iene dee BS ari 9 TOUCHE ad BasiCS 412s sie adel bee isa ss Ria illa 10 Using te Keyboard sa sziasssena toe A MESIA e 11 Lock Keys and embedded numeric keypad 0 0c ce eee eee 11 WINGOWS K6yS5 ct an dan deter die ccs Dale Sate meant een a ud tae ese 12 HOUK CYS eit ea eee ot hace fe hs arth ate het ele sila ch ene ee hn eS 13 Hardware Specifications and Configurations 0 0 cc eee 14 System Utiliti
65. Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are e Detailed information on Acer s International Traveler s Warranty ITW Returned material authorization procedures An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 195 196 Appendix C AFLASH Utility 33 Antennas Removing 94 96 Replacing 98 Battery Replacing 135 Battery Pack Removing 47 BIOS ROM type 16 vendor 16 BIOS Utility 25 33 Advanced 28 Boot 31 Exit 32 Navigating 25 Onboard Device Configuration 29 Power 31 Save and Exit 32 Security 28 System Security 32 Board Layout Top View 155 brightness hotkeys 13 Camera Module Removing 89 Replacing 101 103 104 106 Common Problems 138 computer on indicator 9 CPU Removing 83 Replacing 109 DIMM Modules Replacing 130 Display 5 display hotkeys 13 EasyTouch Failure 148 External Module Disassembly Flowchart 46 Features 1 Flash Utility 33 FPC Cable Removing 91 FRU Field Replaceable Unit List 161 Hard Disk Drive Removing 56 Replacing 128 HDTV Switch Failure 14
66. Upper Lower Cover Sover Remove gt Ria Power Board a Bracket Remove Mainboard Remove Remove Left Speaker e gt USB Board Module Remove Thermal Module Remove Remove l Right Speaker lt Card Reader Module Board Remove CPU Remove USB Board Screw List Upper cose mess __ o lowercoe wese MT sete sy Wes h Lett Speaker iodue Wes e Fight speaker ocue Ms __ Power Boa Wes e SSS Gard Read Wes hooo SSS ussa Wes pooo oS TovehPag Geek wes ooo S embed mess ST memamo Mises Ta T_T 58 Chapter 3 Removing the Keyboard 1 Unlock the six 6 keyboard locks Chapter 3 59 4 Open the locking latch and disconnect the FFC from the mainboard To a Ame 5 Lift the keyboard clear of the Upper Cover 60 Chapter 3 Removing the Upper Cover 1 See External Module Disassembly Process on page 46 2 Turn the computer over Remove the eleven 11 screws on the lower cover and four 4 screws from the battery bay Lower Cover red callout Battery Bay green callout Chapter 3 61 3 Turn the computer over and disconnect the following four 4 cables from the Mainboard 62 Chapter 3 4 Release the locking latch on A 5 Disconnect A as shown 7 Release the locking latch on C and remove the 8 Release the locking latch on D and remove the cable as shown cable as shown mpe P LLA 00130YQ NOTE
67. VD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Communication Acer Video Conference featuring e Acer Crystal Eye 1 3 MP webcam 1280 x 1024 resolution WLAN e Acer InviLink Nplify 802 11b g n Wi Fi CERTIFIED e Acer InviLink 802 11b g Wi Fi CERTIFIED e Supporting Acer SignalUp wireless technology WPAN e Bluetooth 3 0 HS e Bluetooth 2 1 EDR LAN Gigabit Ethernet Wake on LAN ready Privacy control BIOS user supervisor HDD passwords e Kensington lock slot Dimensions and weight e 381 W x 253 D x 25 34 H mm 15 x 9 9 x 0 98 1 3 inches 2 6 kg 5 74 Ibs 10 with 6 cell battery pack Power subsystem e ACPI 3 0 CPU power management standard supports Standby and Hibernation power saving modes e 3 pin 65 W AC adapter e 108 W x 46 D x 29 5 H mm 4 25 x 1 81 x 1 16 inches e 225 g 49 lbs 10 with 180 cm DC cable e 48 8 W 4400 mAh 6 cell Li ion standard battery pack Estimated battery life up to 3 hours and 20 minutes ENERGY STAR Special keys and controls 103 104 107 key keyboard with inverted T cursor layout 1 8 mm minimum key travel e Multi gesture touchpad supporting two finger scroll pinch rotate flip e 11 function keys four cursor keys two Windows keys hotkey controls independent standard numeric keypad international language support Media keys printed on keyboard play pause stop previous next I O interface Multi i
68. able should be replaced Reseat the drive ensuring and all cables are connected correctly Replace the ODD See Disassembly Process on page 45 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem 1 Remove and clean the failed disc 2 Retry reading the CD or DVD d Test the drive using other discs e Play aDVD movie f Listen to a music CD If the ODD works properly with alternate discs the original disc is probably defective and should be replaced 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 45 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 45 Chapter 4 147 Wireless Function Failure If the WLAN fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure Re assemble Check WL the antenna to antenna to WL card Swap The Check antenna antenna Swap The WL card If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defec
69. are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted Navigate to Start Control Panel gt Hardware and Sound gt Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default Select Speakers and click Configure to start Speaker Setup Follow the onscreen prompts to configure the speakers Remove and recently installed hardware or software Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date Reinstall the Operating System If the Issue is still not resolved see Online Support Information on page 195 Microphone Problems If internal or external Microphones do no operate correctly perform the following actions one at a time to correct the problem 1 NT Ole 2 II Check that the microphone is enabled Navigate to Start gt Control Panel Hardware and Sound gt Sound and select the Recording tab Right click on the Recording tab and select Show Disabled Devices clear by default The microphone appears on the Recording tab Right click on the microphone and select Enable Select the microphone then click Properties
70. conditions If any part of the LCD Module is faulty such as the camera antenna or LCD panel the whole module must be replaced The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List M2 5 5 M2 5 8 M2 5 3 2 M2 5 6 4 Chapter 3 45 External Module Disassembly Process IMPORTANT The outside housing and color may vary from the mass produced model External Modules Disassembly Flowchart The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the keyboard you must first remove the switch board Turn off system and peripherals power i Disconnect power and signal cables from system Remove Battery v v v v Remove REMOVE Remove Remove Dummy Card ak oe a 3G Cover ODD i i Remove Remove Remove DIMMs WLAN HDD
71. conn JHDMI1 r HDMI conn O e JUSB1 JHDD1 JDIMM2 DDR3 socke USB conn HDD conn J PJP2 Connect to Battery JHDDI Connect to SATA HDD PJP1 DC IN jack JODD1 Connect to SATA ODD JDIMM1 DDR3 Memory socket JFAN1 Connect to FAN JDIMM2 156 Chapter 5 USB B Board gt e JUSB1 JUSB2 USB Connector Power Board D QOAKAEE N ae ATA Bo OS BRO aS har eet oe SI I cl a Q Power Board SW Board ONR LI 2 nach C fa Ga TO SW b FFC to M B FFC LED1 For NEW75 ON OFF LED LED9 LED2 For NEW85 ON OFF LED LED10 For NEW75 WLAN LED LED3 For NEW95 ON OFF LED LED11 Chapter 5 157 For NEW85 WLAN LED LED8 CR B Board JREAD1 TO MB FFC Card reader conn LOWERS N Card reader connector JREAD1 Chapter 5 158 Clearing Password Check and BIOS Recovery This section provides you with the standard operating procedures of clearing password and BIOS recovery for the Aspire 5251 5551G 5551 The machine provides one Hardware Open Gap on main board for clearing password check and one Hotkey for enabling BIOS Recovery Clearing Password Check Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to
72. cturer name to eeprom max 16 characters e dmitools wp xxxx gt Write product name to eeprom max 16 characters dmitools ws xxxx gt Write serial number to eeprom max 22 characters e dmitools wu xxxx gt Write uuid to eeprom e dmitools wa xxxx gt Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h Aspire xxxxx Serial Number Type1 Offset07h 01234567890123456789 UUID String Type1 Offset08h XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX Write Manufacturer Name to EEPROM Input dmitools wm Acer Write Product Name to EEPROM Input dmitools wp Aspire 4540 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Write UUID to EEPROM Input dmitools wu Write Asset Tag to EEPROM Input dmitools wa Acet Asstag NOTE When using any of the Write options restart the system to make the new DMI data effective Chapter 2 Using the LAN MAC EEPROM Utility You can use the MAC BAT utility to write the MAC CFG file to the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below DI MAC CFG BA Title MAC Address byte WeiteData 001122335455 SCarthddr A WriteLeng 6 KeepByte W WriteData
73. d Chapter 1 on Prominence vs time diagram 20 3 99kHz less than or equal to 0 035 4K 20kHz less than or equal to 0 035 15 BIOS BIOS vendor Insyde BIOS Features 16Mbit 2MB CMOS Serial Flash ROM Support Acer Ul Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCl2 2 Refer to Acer BIOS specification DMI utility for BIOS serial number configurable asset tag Support PXE Support Y2K solution Support WinFlash Wake on LAN from S3 Wake on LAN form S4 in AC mode System information System Memory Memory Combinations NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations In the above table the configuration of slot 1 and slot 2 could be reversed Chapter 1 Onboard LAN Vendor model name Broadcom 57780KMLG for GIGA LAN Features Wireless LAN Vendor model name Protocol Interface Antenna Battery Vendor amp model name Battery Type Pack capacity Normal Voltage Package configuration Chapter 1 e Integrated 10 100 10000BASE T transceiver e Automatic MDI crossover function e PCle V1 1 compliant 10 100 10000BASE T full duplex half duplex MAC e Receive side scaling RSS for multicore processors e Complies with IEEE 802 3 802 3u 802 3ab and 802 1p e Wake on LAN WOL support meeting the ACPI requirements e Statistics for SNMP MIB II Ether
74. date and time Set SATA Port 0 HDD Enter SATA Port 0 HDD Password N A Password Power on Password Defines whether a power on password is required Disabled or When the system is first turned on it will prompt for a Enabled password Without a password the computer will not continue to boot NOTE When prompted to enter a password you have three tries before the system halts If you forget your password you may have to return your notebook computer to your dealer to reset it Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the and J keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Confirm New Password 2 Type a password in the Enter New Password field The password length can not exceed 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter After setting the password the computer sets the Supervisor Password parameter to Set 4 If desired you can opt to enable the Power on Password parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and J keys t
75. e Pila a ni BA aea FEO cd da db ae A diri i 3 ed x LSP DI a i svi ng BR SI ges OS ee AA Ca pa Visit BO Spy ix 116 Chapter 3 4 oe the USB cable to the mainboard and lock the nec Chapter 3 ar BEAN k i EAERI mma a Pa Nes T ere E Ei TO oe i De i i E 4 ctf eam ii A f s Pei a x x w k Ir Mini a z y 7 bd te raa a a RI Leper 1 ers Lg MOORE CY ir e A tp tag SARAI RSA RA E OF a e i Co 117 Replacing the Card Reader Board 1 Place the card reader board in the device _ Papa if fe re MHE Milla 2 Secure one 1 screw on the card reader board O _ N if Fat Gir mg ae NMA MO Jon ts sar i TH i PIPE Pt A Cal ME 2 i a 1 a a Ae Se E HL TRI os EEE EO gg edd LIST AAAY Tih CHEN yra iiag E ai Ce RAJD rA CAAA ap 07 BOLT MA WE E a ia di 118 Replacing the TouchPad Bracket 1 Replace the TouchPad bracket top edge first to engage the securing clips and press down firmly i j 7 j ha ie dl P r z h F Eni o P n 3 SSR the TouchPad FFC and close the locking latch on the connector FC ral J D d lei o o 3 Se n 1 re E T pane WWW Th OMI dyg ea z sd 3 pet ata P am gt P t NE ine 1 88902 me OK Menini OT iii ek i TIT Chapter 3 119 4 Replace the FFC and press down as indicated to secure it to the Upper Cover 12
76. e at a time to correct the problem Do not replace a non defective FRUs ACiBattery AC Batt only Swap Power PowerB SE hether O swap MiB Computer Shutsdown Intermittently 138 If the system powers off at intervals perform the following actions one at a time to correct the problem 1 2 3 Check the power cable is properly connected to the computer and the electrical outlet Remove any extension cables between the computer and the outlet Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 148 and fan airways are free of obstructions Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point Remove any recently installed software If the Issue is still not resolved see Online Support Information on page 195 Chapter 4 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs START ReplaceCPu eho PowerOn ho Feplace No LEDO module LED panel OK LED cable Connect itwell or Replace No VGABD goto na power troubleshooting step Connect itwell modu lew ell connected Replace Ext D
77. e card can operate at any xD given time 4 5 6 7 DC in jack Connects to an AC adapter Ventilation slots Enable the computer to stay cool even after prolonged use Left View D External display Connects to a display device VGA port e g external monitor LCD projector 2 Ethernet RJ 45 Connects to an Ethernet 10 100 1000 based port network Hm O HDMI Connect to HDMI devices Chapter 1 e USB2 0 ports 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera Accepts input from external microphones jack Headphones Connects to audio line out devices speaker line out e g speakers headphones jack Right View pera USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera E i Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access Lights up when the optical drive is active indicator 4 Optical drive eject Ejects the optical disk from the drive button 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available
78. el brackets 3 Remove the LCD brackets by pulling away from the LCD Panel Chapter 3 91 4 Turn the LCD panel over to expose the rear Pull the cable up as shown IT gt oH n ba A lt m pr i 5 Remove the adhesive tape from the cable 92 Chapter 3 7 Disconnect the LVDS cable from the panel Chapter 3 93 Removing the Microphone Cable 1 See Removing the LCD Panel on page 90 2 Remove the cable bundle from the hinge channel r E mie Emi re ia sami 1 4 Peel back the foil tab on the microphone set 94 Chapter 3 5 Lift the microphone set and cable clear of the LCD cover Chapter 3 95 Removing the Antennas 1 See Removing the LCD Panel on page 90 2 Remove the black antenna from the cable channel 4 Pry the antenna assembly clear of the device 96 Chapter 3 5 Remove the white antenna from the hinge channel 7 Pry the antenna assembly clear of the device Chapter 3 97 LCD Module Reassembly Procedure Replacing the Antennas 1 Adhere the white antenna assembly to the LCD cover aS gt k ua 2 Run the cable along the cable channel and fold over the foil tabs to secure the cable in place me TSS 98 Chapter 3 4 Adhere the black antenna assembly on the LCD cover Chapter 3 99 Replacing the Microphone Cable 1 Place the microphone set in the panel 2 Ru
79. es 109 Replacing the CPU ie tide eae eo bee ba dude i 109 Replacing the Thermal Module 0 0 eee 110 Replacing the Mainboard 112 Replacing the Bluetooth Board 0 ccc ees 115 Replacing the USB Board 116 Replacing the Card Reader Board 118 Replacing the TouchPad Bracket 0c cece eee 119 Replacing the Power Board 121 Replacing the Right Speaker Module 0 00 ee 122 Replacing the Left Speaker Module 0 0 0 ee eee 123 Replacing the Upper Cover 124 Replacing the Keyboard srerrirer sa toed ate ha lella Va 127 Replacing the Hard Disk Drive Module 128 Replacing the WLAN Module 0000 cece ee eee eee 129 Replacing the DIMM Modules 130 Replacing the SG COVE 20 ne bats Be Bh RSS eee td Boa ete haus 85 58 131 Replacing the Logic Lower Door 132 Replacing the ODD Module anaana ccc ee ee 133 Replacing the SD Dummy Card 134 Replaciho the Batey weer daa lt b a a Yee ae te ae 135 Troubleshooting 137 GOmmeon Problems priore heel 137 POWEeFrONn ISSUE sila lola ear eo Re ee Re ee i 138 INO DISDIAY ISSUG i sip e e oy ARR Se gla We weal Swe Osta Ea 139 Random Loss of BIOS Settings 140 PRS Me TU irs Ae treater Rate ili ai Be ae 141 Built In Keyboard Failure 0 eee ene 141 TOCCATA ee sie coerce oe oases aaNet do einer 142 Internal Speaker Failure 0 0 0 0 cee ees 142 HDD Not Operating Correctly 0 0 0 eee 144 ODD Falle itech ea
80. es 25 BIOS SCUD UU ae beacuse se eine oben eet Le lena PIAN need 25 Navigating the BIOS Utility LL 25 Aspire 5251 5551G 5557 BIOS silla details eae aa 26 INFONMAUOnN acrilica WS chats Sii 26 VELIERO EE DELIO IE ANO EI SO MARTIRI 27 OCGUIIV E Se cpectee E EE EE E E ritiene pe i dat 28 BOO ssaa eg a sateen a nee al we cb ean on Afar No tea dara dee idl x Soo eat 31 Pil pelli li lai idee 32 BIOS Flash Wwilesia 2 tec See ic lea a iena 33 DOS Flas AUU nea does ede Ate elia eee 34 WinklashtUiliV seus lente nia catia nia renale eee are 36 Remove HDD BIOS Password Utilities LL 37 Machine Disassembly and Replacement 43 Disassembly Requirements 0 0 eee eee eee 43 Pre disassembly Instructions LL 44 Disassembly Process 0 ccc eee eee eens 45 External Module Disassembly Process 46 External Modules Disassembly Flowchart 0000 ce eee eee 46 Removing the Battery Pack 47 Removing the SD Dummy Card 48 Removing the Optical Drive Module 49 Removing the Logic Lower Door 51 Removing the SG COVER cs hiero oe VELI 52 Removing the DIMM Module 0 00 ce eens 53 Removing the WLAN Module 0 00 ee eens 54 Removing the Hard Disk Drive Module 0000 56 Main Unit Disassembly Process 000 cece eee eens 58 Main Unit Disassembly Flowchart 0 000 cece eee 58 Removing the Keyboard 59 Removing the Upper Cover 61 Removing the Left Speaker Module
81. gt lt F gt Search for a file or folder lt f3 gt lt G gt Cycle through Sidebar gadgets lt 4y gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain lt 4y gt lt Ms Minimizes all windows lt amp gt lt R gt Open the Run dialog box lt fy gt lt T gt Cycle through programs on the taskbar lt amp gt lt U gt Open Ease of Access Center lt amp gt lt X gt Open Windows Mobility Center lt f3 gt lt BREAK gt Display the System Properties dialog box lt amp gt lt SHIFT M gt Restore minimized windows to the desktop lt f3 gt lt TAB gt Cycle through programs on the taskbar by using Windows Flip 3 D lt amp gt lt SPACEBAR gt Bring all gadgets to the front and select Windows Sidebar lt CTRL gt lt 4y gt lt F gt Search for computers if you are on a network lt CTRL gt lt 4y gt lt TAB gt Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows 7 some shortcuts may not function as described Application This key has the same effect as clicking the right mouse button it opens the 5 key application s context menu 12 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness volume
82. he LVDS cable from the cable channel be a A a f coe H B d al b ait A N S 4 d the Hi a 3 X T k i a 1 k F gt O n 3 aN SS 6 Remove the adhesive tape from the black antenna cable 7 Free the cable from the cable channel as shown gen 86 Chapter 3 8 Remove four 4 screws from the LCD assembly Chapter 3 87 Removing the LCD Bezel 1 See Removing the LCD Assembly on page 85 2 Remove the two bezel screw caps and screws LCD Bezel 3 Starting from the bottom edge of the bezel pry the bezel upwards and away from the panel Work along the right side toward the top of the bezel prying the covers apart Continue along the top edge and down the left side to remove the bezel NOTE If necessary use a pry to lift up the outside edges of the bezel 88 Chapter 3 Removing the Camera Module 1 See Removing the LCD Assembly on page 85 2 Locate the Camera Module at the top of the LCD Module and disconnect the camera cable 3 Remove the Camera from the module Chapter 3 89 Removing the LCD Panel 1 See Removing the Camera Module on page 89 2 Remove the four 4 securing screws from the LCD Panel 4 Lift the LCD Panel clear of the module 90 Chapter 3 Removing the LCD Brackets and LVDS Cable 1 See Removing the LCD Panel on page 90 2 Remove the six 6 securing screws three on each side from the LCD Pan
83. ion on page 195 Other Failures If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace a non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try Chapter 4 149 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 Ifno error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems 150 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 138 1
84. m Change Values Setup Default Exit Select Menu Select SubMenu Save and Exit 3 Execute the BIOS BAT batch file to update BIOS The flash process begins as shown H SS NEW g lH Ho lune n i Bee C is HSINLIU Joline Sema Number is B456 7818 Nirec otro C ixNEBIOSSNEMKX IBS DOS lt DIR gt 63 11 18 Za lt DIR gt 93 11 10 9 42za NEWAX199 BAT 24 93 13 18 2 55p infiSHIT EXE 498 302 61 83 89 7 34p NEMXX100 FD 2 097 152 83 13 18 35p 3 filets 2 567 478 bytes 2 dir s 4 153 24 MB free La NED IO0S NEMXX1B9 DOS gt 34 Chapter 2 4 In flash BIOS the message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Plug 5 Chapter 2 Warning No AC power connect in the AC power to continue Flash is complete when the message Flash programming complete displays 35 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays 36 Chapter 2 Remove HDD BIOS Password Utilities This section provides you with details about removing HDD BIOS password Remove HDD Password If you key in the wrong HDD password three times an error is generated A __ M MIMS TT Harddisk Security Primary Master TOSHIBA MK3252GSX Lock To reset the HDD password perform the following steps
85. n 1 card reader SD MMC MS MS PRO xD Three USB 2 0 ports Chapter 1 HDMI port with HDCP support External display VGA port e Headphone speaker line out jack e Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Optional Items 1 GB 2GB 4 GB DDR3 1066 MHz soDIMM module 6 cell Li ion battery pack e 3 pin 65 W AC adapter External USB 56K modem Environment e Temperature e Operating 5 C to 35 C e Non operating 20 C to 65 C Humidity non condensing e Operating 20 to 80 e Non operating 20 to 80 4 Chapter 1 System Block Diagram Danube AMD S1G4 Processor Memory BUS DDR3 204pin DDRIII SO DIMM X2 UPGA 638 Package Dual Channel i Ls Champlain 7 5V DDRINI 1066 1333MAz Hyper Transport Link 16x 16 ATI RS880M uFCBGA 528 LVDS Thermal Sensor Clock Generator ADM1032 ICSOLPRS488 f p J 4 HDMI Conn A link Express2 USB MOS Mini Card Gen1 conn maia card Reader X3 WL X1 USB pbrt 0 1 2 USB ppbrt 5 USB pprt 12 USB p rt 8 ATI SB820M 3 3V 48MHz USB 3 3V 24 576MHz 48Mhz H uFCBGA 605 HD Audio LAN GbE MINI Card 1 Brosdcoin WLAN BCM57780 S ATA Gen2 HDA Codec ALC272X GPP1 GPPO RJ45 og LPC BUS SATA HDD SATA ODD Conn Conn port 0 port 1 Audio AMP LED ENE KB926 Fan Control RTC CKT Touch Pad Int KBD Extend Card B 1 USB X2 EC I O Buffer BIOS 2 Cardreader Phone Jack x2 LID SW MEDIA B Power On Off CKT
86. n the cable along the cable channel 3 Fold over the foil tabs and continue running the 4 Run the cable bundle along the hinge channel microphone cable along the cable channel indicated between the red callouts ee e pa m aps IMPORTANT Ensure that the LCD cable runs between the callouts to avoid trapping when the panel is replaced in the LCD Module 100 Chapter 3 Replacing the LCD Brackets and LVDS Cable 1 Connect the LVDS cable to the LCD panel 2 Adhere the LVDS mylar to the LCD panel Chapter 3 101 Attach the LCD brackets to the LCD Panel 5 Replace six 6 securing screws three on each side of the LCD Panel brackets 102 Chapter 3 Replacing the LCD Panel 1 Place the LCD Panel in the module as shown 2 Run the cable along the channel in the LCD Module as shown 3 Run the cable through the left hinge channel 4 Secure the panel using four 4 securing screws Chapter 3 103 Replacing the Camera Module 1 Place the Camera in the module 2 Connect the camera cable 104 Chapter 3 Replacing the LCD Bezel 1 Replace the bezel and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel 2 Replace the two 2 screws and screw caps Chapter 3 105 Replacing the LCD Assembly 1 Place the LCD assembly on the lower cover A oh nh a
87. net like MIB and Ethernet MIB IEEE 802 3z Clause 30 e Self boot feature utilizing smaller EEPROM size with ability to use on chip memory e Supports iSCSI boott e PCI Express CLKREQ support e Integrated switching regulator for improved power consumption e Pv4 and IPv6 large send offload and checksum offload LSO TCO Foxconn Wireless LAN Atheros HB93 2x2 BGN HM QMI Wireless LAN Atheros HB93 2x2 BGN HM EM306 Foxconn Wireless LAN Broadcomm 43225 2x2 BGN HM T77H103 00 Foxconn Wireless LAN Atheros HB97 2x2 BGN HM Liteon Wireless LAN Atheris HB97 2x2 BGN HM WN6603AH Foxconn Wirelss LAN Atheros HB95 1x1 BG HM Foxconn Wireless LAN Broadcom 4312H BG HM e Foxconn Wirelss LAN Atheros HB95BG HM T77H121 10 802 11b g n PCI Express Li ion 4400 mAh 2 2 Ah 352P 17 System Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0O Individual devices such as the CPU and hard disk may be power managed in this state Sleeping State S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Sleeping State S4 Power and Keyboard Controller Controller Total number of keypads 160 250 320 500 Drive Format Disks Spindle speed RPM Performance Specifications Buffer
88. o highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 After all changes are made save and exit the BIOS Setup Utility Chapter 2 29 Changing a Password 1 Use the and 4 keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Supervisor Password box appears set Supervisor Password Enter Current Password Enter New Password Confirm New Password Type the current password in the Enter Current Password field and press Enter Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press Enter After setting the password the computer sets the Supervisor Password parameter to Set 5 If desired you can enable the Power on Password parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will
89. o need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 3 Align the screw holes on the Thermal Module and Mainboard then replace the module Keep the module as level as possible to spread the thermal grease evenly 4 Replace the four 4 securing screws in reverse numerical order from screw 4 to 1 then the two 2 screws on the GPU 110 Chapter 3 5 Connect the fan cable Chapter 3 111 Replacing the Mainboard 1 Connect the Bluetooth to mainboard cable 3 Connect the power cable 112 Chapter 3 4 Place the left edge of the mainboard in first to line up the I O ports before lowering the mainboard into the chassis NOTE Ensure the I O ports are positioned correctly through the casing 5 Secure the one 1 securing screw on the Mainboard al re pala Da DI Chapter 3 113 6 Connect the LVDS cable to the mainboard 114 Chapter 3 Replacing the Bluetooth Board 1 Run the Bluetooth cable along the channel as shown O A EA Ta So mr erre etti n ss TT RETRO f DauN A Ca E CI gt rE E i ema MINO ti i S DE _ N i 4 o N ai l A el Li rs ERG Teg i di 1 Lien Saad St 3 Adhere the Bluetooth board to the adhesive ier ae soy m j U ha Ne Chapter 3 115 Replacing the USB Board 1 Place the USB board in the device Har E ae Steet oe Void i
90. oe Baa letali dealer i 170 PSION EO ll rasana et Ae tht hla ele ke wa ar flee hd eng aa A ee le dia Gee deca hr 179 Test Compatible Components 187 Microsoft Windows 7 Environment Test 188 Online Support Information 195 Index 197 Table of Contents System Specifications Features Below is a brief summary of the computer s many features NOTE Some features not available on all models Operating System Genuine Windows 7 Home Premium 64 bit Genuine Windows 7 Home Basic 64 bit CPU Chipset AMD V Series processor V120 512 KB L2 cache 2 20 GHz 3 2GT s 25 W Aspire 5251 AMD M880G Chipset Aspire 5251 AMD Phenom I triple core mobile processor N830 1 5 MB L2 cache 2 10 GHz 3 6GT s 35 W Aspire 5551 5551G e AMD Turion Il dual core mobile processor P520 N530 2 MB L2 cache 2 30 2 50 GHz 3 6GT s 25 35 W Aspire 5551 5551G AMD Athlon Il dual core processor P320 N330 1 MB L2 cache 2 10 2 30 GHz 3 2GT s 25 35 W Aspire 5551 5551G e AMD RS880M and SB820M Chipset Aspire 5251 5551 5551G System M emory Dual channel DDR3 SDRAM support e Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules for 64 bit OS Display e 15 6 HD 1366 x 768 pixel resolution high brightness 200 nit Acer CineCrystal LED backlit TFT LCD 16 9 aspect ratio Graphics ATI Radeon HD 4250 Graphics with 256 MB of dedicated system memory suppor
91. options Restore a BIOS when it becomes corrupted Use the Flash utility to update the system BIOS Flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Flash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Flash NOTE Please use the AC adaptor power supply when you run the Flash utility If the battery pack does not contain enough power to finish BIOS Flash you may not boot the system because the BIOS is not completely loaded Follow the steps below to run the Flash 1 Prepare a bootable diskette 2 Copy the Flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The Flash utility has auto execution function Chapter 2 33 DOS Flash Utility Perform the following steps to use the DOS Flash Utility 1 Press F2 during boot to enter the Setup Menu 2 Select Boot Menu to modify the boot priority order for example if using USB HDD to Update BIOS move USB HDD to position 1 InsydeH20 Setup Utility Rev 3 5 Information Main Securit Item Specific Help Boot priority order Use lt f gt or lt I gt to select 2 USB FDD a device then press 3 IDEO ST9250315AS lt F5 gt to move it down the A USB HDD list or lt F6 gt to move 5 USB CD DVD ROM it up the list Press 6 IDE1 Slimtype DVD A DS8A4SH lt Esc gt to escape the menu Help Select Ite
92. output and the BIOS utility To activate hot keys press and hold the lt Fn gt key before pressing the other key in the hotkey combination lt Fn gt lt F93 gt lt F3 gt Communication key key Enables disables the computer s a communication devices Communication devices may vary Py configuration lt Fn gt lt F5 gt Display toggle Switches display output between the display screen external monitor if connected and both lt Fn gt wm PP Off Turns the display screen backlight off to save power Press any key to return ill lt F7 gt IE Touchpad toggle Turns the internal touchpad on and off lt Fn gt lt F8 gt n Speaker toggle Turns the speakers on and off vi se Brightness up Increases the screen brightness lt lt gt mne e Brightness down Decreases the screen brightness Fersa oo Volume up Increases the sound volume Foty mp Volume down Decreases the sound volume Il Play Pause Play or pause a selected media file lt Fn gt lt Pg Up gt om Step Stop playing the selected media file lt Fn gt lt Pg Dn gt Return to the previous media file lt Fn gt lt End gt Next Jump to the next media file Chapter 1 13 Hardware Specifications and Configurations Platform CPU AMD Family 10h Champlain Processor S1g4 Package AMD Turion Il Dual Core Mobile Processor AMD Athlon II Dual Core Processor for Notebook PCs AMD Sempron Processor for Notebook
93. r engine 60001927 CPT NLED15 6WXGAG LED LCD CPT 15 6 W WXGA Glare CLAA156WA11A LF 220nit 8ms 600 1 190 Appendix B 10001038 CMO NLED15 6WXGAG LED LCD CMO 15 6 W WXGA Glare N156B6 LOB LF 220nit 8ms 650 1 10001022 NLED15 6WXGAG LED LCD INNOLUX 15 6 W WXGA Glare BT156GWO01 INNOLUX V2 LF 220nit 8ms 600 1 60003316 AUO NLED15 6WXGAG_B LED LCD AUO 15 6 W WXGA Glare B156XW02 V2 LF R 200nit 8ms 500 1 Brazil power saving 60002215 NLED15 6WXGAG_B LED LCD SAMSUNG 15 6 W WXGA Glare SAMSUNG R LTN156AT02 A04 LF 220nit 8ms 500 1 Brazil 16081942 MICRON SO1GBIII10 Memory MICRON SO DIMM DDRIII 1066 1GB MT8JSF12864HZ 1G1F1 LF 128 8 0 065um 60004668 ELPIDA SO1GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 1GB EBJ10UE8BDSO AE F LF 128 8 0 065um 60002215 SO1GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB SAMSUNG M471B2873EH1 CF8 LF 64 16 0 055um 60002045 HYNIX SO1GBIII10 Memory HYNIX SO DIMM DDRIII 1066 1GB HMT112S6BFR6C G7 NO LF 64 16 0 055um 60024207 SO1GBIII13 Memory KINGSTON SO DIMM DDRIII 1333 1GB KINGSTON ACR128X64D35S1333C9 LF 128 8 0 065um 60004668 ELPIDA SO1GBIII13 Memory ELPIDA SO DIMM DDRIII 1333 1GB EBJ10UE8BDS0 DJ F LF 128 8 0 065um 60002215 SO1GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 1GB SAMSUNG M471B2873FHS CH9 LF 128 8 46nm 60002045 HYNIX SO1GBIII13 Memory HYNIX SO DIMM DDRIII 1333 1GB HMT112S6TFR8C H9 LF 128 8 0 055um 60002215 SO1GBIII13_BR Memory SAMSUNG SO DIMM DDRIII 1333 1GB SAMSUNG M471B2873FHS CH9 LF 128 8 46nm B
94. r manual Playback is Choppy If playback is choppy or jumps perform the following actions one at a time to correct the problem 1 2 146 Check that system resources are not running low a Try closing some applications b Reboot and try the operation again Check that the ODD controller transfer mode is set to DMA a Navigate to Start gt Control Panel System and Maintenance System Device Manager Chapter 4 b Double click IDE ATA ATAPI controllers then right click ATA Device 0 Click Properties and select the Advanced Settings tab Ensure that the Enable DMA box is checked and click OK d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive perform the following actions one at a time to correct the problem 1 Restart the computer and press F2 to enter the BIOS Utility 2 Check that the drive is detected in the ATAPI Model Name field on the Information page NOTE Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 14 3 Turn off the power and remove the cover to inspect the connections to the ODD See Disassembly Process on page 45 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original c
95. razil 60002045 HYNIX SO1GBIII13_ BR Memory HYNIX SO DIMM DDRIII 1333 1GB HMT112S6TFR8C H9 LF 128 8 0 055um Brazil 16081942 MICRON SO2GBIII10 Memory MICRON SO DIMM DDRIII 1066 2GB MT16JSF25664HZ 1G1F1 LF 128 8 0 065um 60004668 ELPIDA SO2GBIII10 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BDSO AE F LF 128 8 0 065um 60002215 SO2GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 2GB SAMSUNG M471B5673EH1 CF8 LF 128 8 0 055um 60002045 HYNIX SO2GBIII10 Memory HYNIX SO DIMM DDRIII 1066 2GB HMT125S6BFR8C G7 NO LF 128 8 0 055um 60001993 NANYA SO2GBIII13 Memory NANYA SO DIMM DDRIII 1333 2GB NT2GC64B8HCONS CG LF 128 8 0 065um 60024207 SO2GBIII13 Memory KINGSTON SO DIMM DDRIII 1333 2GB KINGSTON ACR256X64D3S1333C9 LF 128 8 0 065um 60004668 ELPIDA SO2GBIII13 Memory ELPIDA SO DIMM DDRIII 1333 2GB EBJ21UE8BDS0 DJ F LF 128 8 0 065um 60002215 SO2GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 2GB SAMSUNG M471B5673FHO CH9 LF 128 8 46nm 60004668 ELPIDA SO2GBIII13_BR Memory ELPIDA SO DIMM DDRIll 1333 2GB EBJ21UE8BDS0 DJ F LF 128 8 0 065um Brazil 60002215 SO2GBIII13_BR Memory SAMSUNG SO DIMM DDRIII 1333 2GB SAMSUNG M471B5673FH0 CH9 LF 128 8 46nm Brazil Appendix B 19 60002045 HYNIX SO2GBIII13_BR Memory HYNIX SO DIMM DDRIII 1333 2GB HMT125S6TFR8C H9 LF 128 8 0 055um Brazil 60004668 ELPIDA SO4GBIII10 Memory NONE SO DIMM DDRIII 1066 4GB dummy P N LF 610105 HLDS NBDCB4XS ODD HLDS BD COMBO 12 7mm Tray DL 4X CT21N LF W O bezel 1 00 SATA HF Window
96. red ob te Dian Gini de ed ae rate Gen densa 145 VIII Table of Contents Wirel ss Function Falle 2 0 53205 3456 es G5 See oka Baie a 148 Thermal Unit Failure LL 148 ExlemalMouse Fallire ss isernia ione aa eli 149 ONET FUG eaae a a A ite ar 149 ntermittentProblemS s2c3c222 40eed a a a a a a han 150 Undetermined Problems 150 POs Odes 26s ed Satie ald gad Sails a a See cd ed Be eee e Bae eed 151 Jumper and Connector Locations 155 TOO ACWW sasni rya den cad sabes Sorc Shh tase o gt icine A SNE Yeo ons id 155 BOWO VIEW sabrina ha ieee om of oa oes CB eee ee Be Sk a 156 USB B BOT seua earr line barba ee eae bea ee Rk ees 157 POWER BONO ar keg hna ranna ae ener ace gt Oe oa eee eee ke 157 CRB BOAO 5 22 5 dak e daa de doe eee ene A e ee OE Lee 158 Clearing Password Check and BIOS Recovery 159 Clearing Password Check 159 GliearCMOSJUMPer sssesor stallone td ei 159 BIOS Recovery by Crisis DISK 160 FRU Field Replaceable Unit List 161 Aspire 5251 5551G 5551 Exploded Diagrams 0 000 ce eee eens 162 NIQINCASSEMDIV i sessing ae dah nS fe ance ra eats ei Vir At headend 162 BaSe ASSOMDIY cs kata eek ee Geile mle Pa al ae Sy edie are ees 163 LED ASSEMDIY ir ollare ea 164 Aspre 52515991G S55 FRU EBla ossa ipa ees 165 SON SE ee aaae aa Goa a Sal aaa io we eco Ses cad A Sa E 166 Model Definition and Configuration 168 ASPIieS25li cieli ella He Ts eed ba ecm aac ap res ay a od ee 168 PSIG 0 MAL stray S
97. rsion 4 2 Support High Speed SD 4 bit Data Transfer Mode Up to 32 GB Support High Speed MMC 8 bit Data Transfer Mode Up to 32 GB Support Write Protection Switch Memory Stick Interface Compliant with Memory Stick PRO Format Specification Version 1 x Compliant with Memory Stick PRO HG Duo Format Specification Version 1 x Support 4 bit and 8 bit Parallel Data Transfer Mode xD Picture Card Interface Compliant with xD Picture Card Specification Version 1 2 Support multi plane Support Hardware ECC 1 bit correction and 2 bits detection Generation Embedded Program memory and Data SRAM Miscellaneous Functions Realtek Driver Windows 2000 Windows XP Windows Vista Linux Chapter 1 Audio Interface Chipset Realtek ALC272 X Features Chapter 1 23 Meets performance and function requirements for Microsoft WLP 3 10 and stricter performance requirements for future WLP Two stereo DAC supports 16 20 24 bit PCM for two independent playbacks multiple streaming Two stereo ADC supports 16 20 24 bit PCM format for two independent recording All DACs support independent 44 1k 48k 96k 192kHz sample rate All ADCs support independent 44 1k 48k 96k 192kHz sample rate Two independent SPDIF outputs support 16 20 24 bit format and 44 1k 48k 88 2k 96k 192kHz rate All analog jack ports except MONO BEEP IN and HP OUT are stereo input and output retaking Supports line level mono output Supports analog PCBEEP
98. rt Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu Ensure all cables and jumpers on the HDD and ODD are set correctly Remove any recently added hardware and associated software Run the Windows Disk Defragmenter For more information see Windows Help and Support Run Windows Check Disk by entering chkdsk r from a command prompt For more information see Windows Help and Support Restore system and file settings from a Known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date Replace the HDD See Disassembly Process on page 45 Chapter 4 ODD Failure If the ODD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Dw Ds CD ROM diver installed hstallit Seat tw ell Replace OVO O R OM disc Dw DI CO ROhMimodule COR OM disc Replace CDC O R Oh module Replacehds B ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps e Optical drive not found or not active e Not shown in My Computer or the BIOS setup e LED does not flash when the computer start
99. s To activate the BIOS Utility press F2 during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are five menu options Information Main Security Boot and Exit Follow these instructions e To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys e To change the value of a parameter press F5 or F6 e Press Esc to be prompted to exit the BIOS utility In any menu you can load default settings by pressing F9 You can also press F10 to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 25 Aspire 5251 5551G 5551 BIOS Information The Information screen displays a summary of the computer hardware information Main
100. s 7 10001063 SONY NBDCB4XS ODD SONY BD COMBO 12 7mm Tray DL 4X BC 5500H LF W O bezel SATA HF Windows 7 10001070 PHILIPS NBDCB4XS ODD PLDS BD COMBO 12 7mm Tray DL 4X DS 4E1S LF W O bezel SATA Windows 7 60001922 NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TOSHIBA DIGI TS L633C LF W O bezel SATA HF Windows 7 60001535 NSM8XS ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL PANASONIC 8X UJ890A LF W O bezel SATA HF Windows 7 610105 HLDS NSMS8XS ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT30N LF W O bezel SATA HF Windows 7 10001063 SONY NSMS8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7585H LF W O bezel SATA HF Windows 7 10001070 PHILIPS NSM8XS ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS 8A4SH LF W O bezel SATA HF Windows 7 60001922 NSM8XS_BR ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TOSHIBA DIGI TS L633C LF W O bezel SATA HF Windows 7 Brazel 610105 HLDS NSM8XS_BR ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT30N LF W O bezel SATA HF Windows 7 Brazel VGA Chip 22554573 AMD MADISON_ PRO AMD MADISON_ PRO 40nm 29mm 29mm M2 package 22554573 AMD PARK_XT AMD PARK_XT 40nm 29mm 29mm M2 package 22554573 AMD UMA AMD VRAM 10000981 MISC 1G DDR3 64 16 8 1G DDR3 64 16 8 10000981 MISC 512M DDR3 512M DDR83 64 16 4 64 16 4 60002215 VR1Gblll8 VRAM SAMSUNG Graphic DDRIII 800 1Gb SAMSUNG K4W1G1646E HC12 LF 60002045 HYNIX VR1Gblll8 VRAM HYNIX Graphic DDRIII 800 1Gb H5TQ1G
101. s up e The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start gt Computer Check that the ODD device is displayed in the Devices with Removable Storage panel 4 Navigate to Start gt Control Panel gt System and Maintenance gt System gt Device Manager Chapter 4 145 a Double click IDE ATA ATAPI controllers If a device displays a down arrow right click on the device and click Enable b Double click DVD CD ROM drives If the device displays a down arrow right click on the device and click Enable c Check that there are no yellow exclamation marks against the items in IDE ATA ATAPI controllers If a device has an exclamation mark right click on the device and uninstall and reinstall the driver d Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e Ifthe exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct the problem 1 2 3 4 5 Check that the disc is correctly seated in
102. sabled SATA Mode Control the mode in which the SATA controller should Option AHCI Mode or IDE operate Mode Chapter 2 27 Security 28 The Security screen contains parameters that help safeguard and protect your computer from unauthorized use NOTE System BIOS does not support Trusted Platform Module TPM Information Main Exit Item Specific Help Supervisor Password Is Clear User Password Is Clear SATA Port 0 Disk Status Frozen Install or Change the password and the length of password must be Set User Password greater than one word Set SATA Port 0 HDD Password Power on Password Disabled The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Supervisor Password Is Shows the setting of the supervisor password User Password Is Shows the setting of the user password SATA Port 0 Disk Status Shows the setting of the SATA Port Disk Status Set Supervisor Password Press Enter to set the supervisor password When Supervisor password is set the BIOS Setup Utility is protected from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters except for the
103. splay 139 ODD 145 Other Failures 149 Power On 138 Thermal Unit 148 TouchPad 142 WLAN 148 Undetermined Problems 150 Upper Cover W Removing 61 Replacing 124 utility BIOS 25 33 Windows 2000 Environment Test 188 Wireless Function Failure 148 WLAN Module Removing 54 Replacing 129 199 200
104. t number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 161 Aspire 5251 5551G 5551 Exploded Diagrams Main Assembly Keyboars 2 Uppercover a em a use Bo ooo S Gard Reader Board 6 thermal Mode 7 wro _ 162 Chapter 6 Base Assembly No pescripion _ __Aeer PN Logic Lower Door g Lower Cover 163 Chapter 6 LED Assembly 164 1 UCDBracket L e scs ANTENNA WLAN MAIN 4 Microphone Gee 5 foose oo fe teosede 7 teoremi ANTENNA WLAN AUX e tosse Chapter 6 Aspire 5251 5551G 5551 FRU List Chapter 6 165 Screw List 166 Chapter 6 Chapter 6 167 Model Definition and Configuration Aspire 5251 AS5251 1202G25Mn AS5251 1202G16Mn AS5251 1203G16Mn AS5251 1203G25Mn AS5251 1202G25Mn AS5251 1202G25Mn AS5251 1202G25Mn AS5251 N122G32M n AS5251 1202G25Mn S2 PUX0C 001 AS5251 1202G25Mn W7HP64ATUS1 MC UMACkk_3 2 1G 250 6L2 2 5R CB_bgn_1
105. the bottom edge Press down firmly to lock f K i Chapter 3 127 Replacing the Hard Disk Drive Module 2 Replace the four 4 screws two each side to secure the carrier 1 Place the HDD in the HDD carrier 4 Slide the HDD in the direction of the arrow to 3 Insert the HDD as indicated and lower it into connect the interface place i PULL TT LT ioe O 5 br 128 Chapter 3 Replacing the WLAN Module 1 Insert the WLAN Module into the WLAN socket 2 Replace the two 2 screws to secure the module 3 Connect the two 2 Antenna cables to the module NOTE The black cable connects to the upper terminal MAIN and the white cable to the lower terminal MAIN Chapter 3 129 Replacing the DIMM Modules 1 Insert the DIMM Module in place 2 Press down to lock the DIMM module in place 3 Repeat steps for the second DIMM module if present 130 Chapter 3 Replacing the 3G Cover 1 Line up the left edge of the 3G cover with the device before replacing completely 2 Replace one 1 screw on the 3G Cover Chapter 3 131 Replacing the Logic Lower Door 1 Replace the lower cover by first lining up the top edge as shown 2 Secure two 2 screws on the lower cover 132 Chapter 3 Replacing the ODD Module 1 Press the bezel into the tray bottom edge first to 2 Place the bracket on the ODD module secure it to the O
106. ti IN 106 Chapter 3 3 Run the black antenna cable along the cable channel Chapter 3 107 6 Run the white antenna cable along the cable channel as shown Ht 5 1 7 Continue running the black and white antenna cables along the cable channel _ fu dl a i 108 Chapter 3 Main Module Reassembly Procedure Replacing the CPU IMPORTANT Apply a suitable thermal grease and ensure all heat pads are in place before replacing the CPU The following thermal grease types are approved for use N 302 Dimand TIM Grease Honeywell IMPORTANT The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket Place the CPU into the CPU socket as shown taking note of the Pin1 locator nl eae I 1 D a g nag NL f A LOT iii LEINU I L i di J b fr Li NM n pi fe iero ete rr Chapter 3 109 Replacing the Thermal Module IMPORTANT Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module The following thermal grease types are approved for use N 302 Dimand TIM Grease Honeywell The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease from the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone 1 or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is n
107. ting Unified Video Decoder 2 UVD2 OpenEXR High Dynamic Range HDR technology Shader Model 4 1 Microsoft DirectX 10 1 Aspire 5251 5551 ATI Mobility Radeon HD 5650 with 1024 MB of dedicated DDR3 VRAM supporting Unified Video Decoder UVD OpenEXR High Dynamic Range HDR technology Shader Model 5 0 Microsoft DirectX 11 OpenGL 3 1 OpenCL 1 1 Aspire 5551G ATI Mobility Radeon HD 5470 with 512 MB of dedicated DDR3 VRAM supporting Unified Video Decoder UVD OpenEXR High Dynamic Range HDR technology Shader Model 5 0 Microsoft DirectX 11 OpenGL 3 1 OpenCL 1 1 Aspire 5551G Chapter 1 Dual independent display support Aspire 5251 5551 5551G 16 7 million colors Aspire 5251 5551 5551 G External resolution refresh rates e VGA port up to 2560 x 1440 75 Hz Aspire 5251 5551 e VGA port up to 2048 x 1536 85 Hz Aspire 5551G e HDMI port up to 1920 x 1080 60 Hz Aspire 5251 5551 5551G MPEG 2 DVD decoding Aspire 5251 5551 5551 G VC 1 and H 264 AVC decoding Aspire 5551G WMV9 VC 1 and H 264 AVC decoding Aspire 5251 5551 Microsoft DirectX Video Acceleration DXVA application interface API Aspire 5551G HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Aspire 5251 5551 5551G Storage Subsystem Audio Storage 160 250 320 500 640 GB or larger hard disk drive Multi in 1 card reader supporting
108. tion Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures NOTE This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PAR
109. tive FRUs 148 Wire we Il Connectitwall connected Replace fan 5 eat itwell Replace CPU CPU heatsinkwell Seated Replace B Chapter 4 External Mouse Failure If an external Mouse fails perform the following actions one at a time to correct the problem 1 Try an alternative mouse 2 Ifthe mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual If the mouse uses a USB connection try an alternate USB port Try an alternative program to verify mouse operation Reinstall the program experiencing mouse failure Restart the computer Remove any recently added hardware and associated software Remove any recently added software and reboot 0 NO a w Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that e The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 13 If the Issue is still not resolved see Online Support Informat
110. to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows 7 OS Follow the steps below 1 Format the USB storage disk using the Fast Format option 2 Save ROM file file name NEW75x64 fd to BIOS FD in the root directory Make sure that there is no other BIOS file saved in the same directory Plug USB storage into USB port Press Fn ESC button then plug in AC power Press Power button to initiate system CRISIS mode When CRISIS is complete the system auto restarts with a workable BIOS 6 Update the latest version BIOS for this machine by regular BIOS flashing process 160 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 5251 5551G 5551 Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT par
111. to release the DIMM module voi 3 Remove the DIMM module 4 Repeat steps 2 and 8 for the second DIMM module if present Chapter 3 Removing the WLAN Module 1 See Removing the Logic Lower Door on page 51 2 Disconnect the antenna cables from the WLAN Board NOTE Cable placement is Black to the MAIN terminal and White to the AUX terminal 3 Move the antenna away and remove the two 1 screws to release the WLAN Board COO oo 54 Chapter 3 4 Detach the WLAN Board from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Chapter 3 55 Removing the Hard Disk Drive Module 1 See Removing the Logic Lower Door on page 51 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface E NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 56 Chapter 3 4 Remove the four 4 screws two each side securing the hard disk to the carrier HDD Carrier 5 Remove the HDD from the carrier Chapter 3 57 Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Remove Modules before gt Keyboard proceeding Remove Upper Cover
112. y AD7580S Sustained 10 993 typical Sustained 1 571 typical DVD Read DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border DVD RW DVD R DVD R DL DVD R Multi Session DVD RW DVD RAM V1 0 DVDRAM V2 0 amp 2 1 amp 2 2 CD Read CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i Bridge Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD Plus CD Extra itrax CD CD Text UDF CD CD R and CD RW DVD Write DVD Data amp Video CD Read CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Video CD CD Text 19 VGA Chip Vendor model ATI Mobility Radeon HD 5650 5470 GPU name Features On Board 1024MB 5650 512MB 5470 DDR3 Video RAM PCI Express 2 1 x16 bus interface DirectX 11 support OpenGL 3 2 support Image quality enhancement technology ATI Eyefinity multi display technology ATI Stream acceleration technology ATI Avivo HD Video amp Display technology Certified drivers for Windows 7 Windows Vista and Windows XP Engine clock speed 550 MHz 750 MHz Memory clock speed 800 MHz VGA output support HDMI output Support Supported VGA Aspire 5251 5551 e All resolutions up to 2456 x Resolutions 1536 60 Hz Aspire 5551G e All resolutions up to 2048 x 1536 85 Hz HDMI Aspire 5251 5551 5551G e All resolutions up to 1920 x 1080

Acer Aspire 5551G-N834G32MN

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