Cisco UC560 T1E1
Contents
1. o O Product Specifications For a detailed description of the features of the SBCS see the SBCS Feature Description Guide available at http www cisco com en US partner prod collateral voicesw ps6882 ps10585 partner_reference c07 557625 00 html For hardware specifications plus telecommunications and wireless compliance and licensing details see the Cisco Unified Communications 560 Hardware Reference Guide available at http www cisco com en US partner products ps7293 products data sheets list html Warranty Information The Cisco Unified Communications 560 has one year of hardware support and 90 days of software support though the Small Business Support Center Find detailed warranty information on Cisco com at the Product Warranties page Ordering Information Cisco Small Business Pro Series products are offered exclusively though Cisco distribution partners Table 1 gives the ordering information for the Cisco Unified Communications 560 licenses and accessories Table 2 lists the modules and interface cards available Table 3 gives the physical specifications for the Cisco Unified Communications 560 Table 1 Ordering Information ProductSKU Detailed Description UC560 FXO K9 Cisco Unified Communications 560 with 16 user licenses for UC and integrated messaging 4 FXO ports 4 FXS ports 3 Layer 2 Gigabit Ethernet expansion ports and 2 voice interface card VIC slots Upgradable to 104 users max UC560 BRI K9 Cisco U2. communicate with customers and each other The SBCS can be configured with different devices based on your needs including the Cisco Unified Communications 560 UC 560 Cisco IP phones Power over Ethernet PoE switches wireless access points approved third party applications and the Cisco Configuration Assistant for management Figure 1 Cisco Unified Communications 560 Key Features with Benefits Unified Communications e P based all in one solution designed for small businesses with up to five sites networked with interoffice dialing e Flexible call processing deployment options including private branch exchange PBX or key system mode for an easy transition to the new system based on the existing phone system e Full featured voice messaging and automated attendant to help improve communication among employees and with customers e Easy access to voicemail messages from any phone from the VoiceView Express IP phone display application or via Microsoft Outlook or Outlook Express 2009 2010 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 1 of 4 Data Sheet e Fax mail for each user with faxes delivered directly to the desktop email client and the ability to redirect to any fax machine when checking voicemail via phone e Choice of Cisco SPA 500 Series IP Phones or Cisco Unified IP Phones 7900 Series including desktop and wireless handheld models depending on each user s needs Cisc
3. included with each UC 500 Series model to help enhance employee productivity o Cisco WebEx PhoneConnect allows single button connection to Cisco WebEx meetings saving time when joining conference calls o Cisco TimeCardView tracks employee hours worked and provides reports to managers showing who is in the office with the ability to import hours directly to QuickBooks o Cisco Single Number Reach allows callers to reach employees at their desks or mobile phones for improved customer service or to close sales more quickly e Cisco Unified CallConnectors provide call control click to dial inbound screen pop presence and instant messaging all integrated with popular Windows applications including Microsoft Outlook Internet Explorer Microsoft Dynamics CRM and Salesforce com Simplified Configuration and Network Management e Cisco Configuration Assistant a Windows based application is available for easy configuration of the UC 560 and related SBCS devices including unified communications phones and software switching routing wireless Smart Business Productivity Applications and security features e Cisco Configuration Assistant can simplify the deployment of advanced UC 560 features such as Basic ACD and meet me conferencing as well as configuring the UC 560 to integrate with approved third party applications 2009 2010 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 2 of 4 Data Sheet
4. Afafe CISCO Data Sheet Cisco Unified Communications 560 A Complete Voice and Data Solution for Small Business Part of the Cisco Small Business Pro Series For small business employees to communicate effectively with suppliers and customers in today s competitive business environment they need ready access to information updated in real time They also need to stay connected to each other and to the business applications they use to do their jobs With the right solution your business can collaborate more effectively and problem solve like never before The Cisco Unified Communications 560 Figure 1 a central part of the Cisco Smart Business Communications System SBCS is an affordable unified communications appliance that provides voice and data communications voicemail automated attendant video security and wireless capabilities while integrating with existing desktop applications such as calendar email and customer relationship management CRM programs This easy to use solution supports up to 104 users and provides flexible deployment options based on your needs supporting a wide array of IP phones public switched telephone network PSTN interfaces and Internet connectivity The Cisco SBCS enables businesses to enhance how they reach serve and retain customers It is a complete small business solution that gives your staff anytime anywhere access to business information and applications making it easier than ever to
5. Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0910kR Printed in USA C78 566250 01 01 10 2009 2010 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 4 of 4
6. mbers are listed on the Cisco Website at www cisco com go offices CCDE CCENT CCSI Cisco Eos Cisco HealthPresence Cisco IronPort the Cisco logo Cisco Nurse Connect Cisco Pulse Cisco SensorBase Cisco StackPower Cisco StadiumVision Cisco TelePresence Cisco Unified Computing System Cisco WebEx DCE Flip Channels Flip for Good Flip Mino Flipshare Design Flip Ultra Flip Video Flip Video Design Instant Broadband and Welcome to the Human Network are trademarks Changing the Way We Work Live Play and Learn Cisco Capital Cisco Capital Design Cisco Financed Stylized Cisco Store Flip Gift Card and One Million Acts of Green are service marks and Access Registrar Aironet AllTouch AsyncOS Bringing the Meeting To You Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP CCVP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Lumin Cisco Nexus Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Collaboration Without Limitation Continuum EtherFast EtherSwitch Event Center Explorer Follow Me Browsing GainMaker iLYNX IOS iPhone IronPort the IronPort logo Laser Link LightStream Linksys MeetingPlace MeetingPlace Chime Sound MGX Networkers Networking Academy PCNow PIX PowerKEY PowerPanels PowerTV PowerTV Design PowerVu Prisma ProConnect ROSA SenderBase SMARTnet Spectrum Expert StackWise WebEx and the WebEx logo are registered trademarks of Cisco Systems
7. nified Communications 560 with 16 user licenses for UC and integrated messaging 2 BRI ports 3 Layer 2 Gigabit Ethernet expansion ports and 2 VIC slots Upgradable to 104 users max UC560 T1E1 K9 Cisco Unified Communications 560 with 16 user licenses for UC and integrated messaging 4 FXO ports 3 Layer 2 Gigabit Ethernet expansion ports 1 T1 E1 PRI port and 1 VIC slot Upgradable to 104 users max L UC PRO 8U E delivery license for the Cisco Unified Communications 500 Series for 8 additional users CON SBS SVC4 3 year Cisco Small Business Pro Service Table 2 Modules and Interface Cards Supported in an Open VIC Slot Paaso owen O VIC3 2FXS DID 2 port VIC FXS DID note that this card requires Cisco IOS Software Release 12 4 20 T or later VIC2 4FXO 4 port VIC FXO universal VIC2 2BRI NT TE 2 port VIC BRI network terminal NT and terminal equipment TE VWIC2 1MFT T1 E1 1 port VWIC T1 E1 for voice ISDN Primary Rate Interface PRI and channel associated signaling CAS data is not supported VWIC2 2MFT T1 E12 2 port T1 E1 for voice ISDN PRI and CAS data is not supported Max of 2 T1 E1 ports on UC 560 This VWIC not supported on the UC 560 T1E1 K9 or if the 1MFT card is installed 2009 2010 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 3 of 4 Data Sheet o O Table 3 Physical Specifications 19 in rack mount 2 rack units RU high Dimensions 3 5 x 17 5 x 14 in HxW
8. o IP Communicator soft phone enabling employees who are traveling or working from home to stay in touch using any Windows computer Video telephony that is as easy as making a voice call using a Cisco USB video camera connected to any 7900 Series phone or to the IP Communicator soft phone PSTN Connectivity e Phone line connectivity using analog lines FXO or ISDN Basic Rate Interface BRI with optional digital trunks T1 E1 PRI providing the ability to add trunking as the business grows e Built in cost saving Session Initiation Protocol SIP trunking with preset configurations from major carriers e Four analog phone connections FXS to support traditional fax machines or analog phones Secure Network Foundation e Network security is included at no extra cost including Cisco IOS Firewall to protect the entry point into your network e Virtual private network VPN IP Security IPsec enables site to site networking and Secure Sockets Layer SSL provides remote users highly secure access to the network e Three Gigabit Ethernet expansion ports can be used with Cisco Small Business Pro ESW 500 Series Switches with Power over Ethernet PoE to power IP phones access points and other SBCS devices e Optional external Cisco AP 541N clustering wireless access point that enables mobile networking data and voice for office spaces helping increase employee flexibility and productivity Applications e Smart Business Productivity Applications are
9. xD 8 89 x 44 45 x 35 56 cm Power supply Internal 100 240 VAC 50 60 Hz 1 5A to 3A input current Cisco Small Business Pro Service for the Cisco Unified Communications 560 The new Cisco Small Business Pro Service provides peace of mind coverage at an affordable price and helps you get the most value from your Cisco Small Business Pro Series solution This device level subscription based service includes software upgrades and updates extended access to the Cisco Small Business Support Center and next business day hardware replacement as necessary It provides community based support to enable small businesses to share knowledge and collaborate using online forums and wikis to help boost business efficiency identify and reduce risks and serve customers better For More Information For more information about Cisco Small Business Pro Series solutions visit http www cisco com go smallbusiness For more information on the Cisco Unified Communications 500 Series visit http Awww cisco com go uc500 or contact your local Cisco account representative Cisco partners can also visit http www cisco com web partners sell smb products sbcs html Americas Headquarters Asia Pacific Headquarters Europe Headquarters S Oo Cisco Systems Inc Cisco Systems USA Pte Ltd Cisco Systems International BV i San Jose CA Singapore Amsterdam The Netherlands Cisco has more than 200 offices worldwide Addresses phone numbers and fax nu
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