Cisco SPA 504G
Contents
1. Message waiting indicator MWI tones e VMWI via NOTIFY SUBSCRIBE e Caller ID support name and number Third party call control RFC 3725 Provisioning administration and maintenance 5 Integrated web server provides web based administration and configuration Telephone keypad configuration via display menu navigation Automated provisioning and upgrade via HTTPS HTTP TFTP Asynchronous notification of upgrade availability via NOTIFY e Nonintrusive in service upgrades e Report generation and event logging e Statistics transmitted in BYE message e Syslog and debug server records configurable per line 2009 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 5 of 7 Data Sheet a Power supply Power supply is optional and is purchased separately o Models Cisco PA100 NA PA100 EU PA100 UK PA100 AU DC output voltage 5 VDC at 2 0A maximum Switching power adapter 100 240V 50 60 Hz AC input Physical interfaces e Two 10 100BASE T RJ 45 Ethernet ports IEEE 802 3 e Handset RJ 9 connector Built in speakerphone and microphone e Headset 2 5 mm port Indicator lights LEDs e Speakerphone on off button with LED e Headset on off button with LED e Mute button with LED e Message waiting LED Body dimensions W x H x D 8 42 x 8 35 x 1 73 in 214 x 212 x 44 mm Unit weight 2 00 Ib 0 9kg Operating temperature 322. 2009 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 7 of 7
3. 10 100BASE T RJ 45 e 802 3af compliant PoE e Optional 5 VDC universal 100 240V switching power supply is ordered separately Cisco PA100 Regulatory Compliance e FCC Part 15 Class B CE Mark A Tick C Tick Telepermit UL CB e Security Features e Password protected system preset to factory default e Password protected access to administrator and user level features e HTTPS with factory installed client certificate e HTTP digest encrypted authentication via MD5 RFC 1321 e Up to 256 bit Advanced Encryption Standard AES encryption e SIP over Transport Layer Security TLS e Secure Real Time Transport Protocol SRTP Documentation e Quick Start Installation and Configuration Guide e User Guide e Administration Guide e Provisioning Guide for service providers only Package Contents e Cisco SPA 504G 4 Line IP phone handset and stand e Handset cord e RJ 45 Ethernet cable e Quick Start Guide e CD 2009 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 4 of 7 Data Sheet a Specifications Table 1 gives specifications for the Cisco SPA 504G 4 Line IP Phone Table 1 Specifications for the Cisco SPA 504G 4 Line IP Phone Note Many features are programmable within a defined range or list of options Please see the SPA Administration Guide for details The target configuration profile is uploaded to the SPA 504 at the time of provisioning Data networking e MAC addre
4. 104 F 0 40 C Storage temperature 4 158 F 20 70 C Operating humidity 5 to 95 noncondensing Storage humidity 5 to 95 noncondensing Table 2 compares the SPA 504G with other Cisco SPA 500 Series IP Phones Table 2 Cisco SPA 500 Series IP Phone Comparison Model Voice Lines Ethernet Ports High Resolution Graphical Display PoE Support SPA 501G 8 2 No Yes SPA 502G 1 2 Yes Yes SPA 504G 4 2 Yes Yes SPA 508G 8 2 Yes Yes SPA 509G 12 2 Yes Yes SPA 525G 5 2 Color Yes Tables 3 and 4 give part numbers for the Cisco SPA 504G and optional support and accessories Table 3 Ordering Information Part Number Description SPA 504G Cisco SPA 504G 4 Line IP Phone CON SBS SVC1_ 3 year Cisco Small Business Pro Support Service Table 4 Optional Accessories Part Number Description MB100 Wall mount brackets for SPA 500 CP500 and SPA 900 Series PA100 NA Power supply for SPA 500 CP500 and SPA 900 Series 5V 2A North America style plug PA100 UK Power supply for SPA 500 CP500 and SPA 900 Series 5V 2A UK style plug PA100 EU Power supply for SPA 500 CP500 and SPA 900 5V 2A EU style plug PA100 AU Power supply for SPA 500 CP500 and SPA 900 Series 5V 2A AU style plug Power supply for SPA 500 and SPA 900 5V 2A NA WBP54G 802 11b g wireless bridge 2009 Cisco Systems Inc All rights reserved This document is
5. Afafe CISCO Data Sheet Cisco SPA 504G 4 Line IP Phone Highlights e For business or home office use e Full featured 4 line business class IP phone supporting Power over Ethernet PoE e Monochrome backlit display for ease of use aesthetics and on screen applications e Connects directly to an Internet telephone service provider or to an IP private branch exchange PBX e Dual switched Ethernet ports for connecting a computer behind the phone reducing cabling costs e Wideband audio for unsurpassed voice clarity and enhanced speaker quality e Easy installation and highly secure remote provisioning as well as menu based and web based configuration e Supports up to two Cisco SPA 500S Expansion Module adding up to 64 additional buttons e Supports both Session Initiation Protocol SIP and Smart Phone Control Protocol SPCP with the Cisco Unified Communications 500 Series for Small Business Comprehensive Interoperability and SIP Based Feature Set Part of the Cisco Small Business Pro Series the SIP based Cisco SPA 504G 4 Line IP Phone Figure 1 has been tested to ensure comprehensive interoperability with equipment from voice over IP VoIP infrastructure leaders enabling service providers to quickly roll out competitive feature rich services to their customers With hundreds of features and configurable service parameters the Cisco SPA 504G addresses the requirements of traditional business users while building on the advantages of IP
6. Cisco Public Information Page 6 of 7 Data Sheet Warranty Cisco SPA 500 Series IP Phones are covered by a Cisco standard 1 year hardware warranty Product warranty terms and other information applicable to Cisco products are available at http www cisco com go warranty To download software updates go to http www cisco com go smallbiz Service and Support The Cisco Small Business Pro Service provides peace of mind coverage at an affordable price and helps you get the most value from Cisco Small Business Pro solution Delivered by Cisco this device level subscription based service includes software updates extended access to the Cisco Small Business Support Center and next business day hardware replacement as necessary For More Information To learn more about the Cisco SPA 500 Series IP Phones please visit http www cisco com go 500phones For more information on Cisco Small Business products and solutions visit http www cisco com smallbusiness Feature supported only in SIP mode Feature requires support by call server Americas Headquarters Asia Pacific Headquarters Europe Headquarters C S C Oo Cisco Systems Inc Cisco Systems USA Pte Ltd Cisco Systems International BV San Jose CA Singapore Amsterdam The Netherlands Cisco has more than 200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices CCDE CCSI CCENT Ci
7. cal mixing e Multiparty conferencing via external conference bridge e Automatic redial of last calling and last called numbers e On hook dialing e Call pickup selective and group e Call park and unpark e Call swap e Call back on busy e Call blocking anonymous and selective e Call forwarding unconditional no answer on busy e Hotline and warm line automatic calling e Call logs 60 entries each made answered and missed calls e Redial from call logs e Personal directory with auto dial 100 entries e Do not disturb 2009 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 2 of 7 Data Sheet oT e Digits dialed with number auto completion e Anonymous caller blocking e Uniform Resource Identifier URI IP dialing support vanity numbers e On hook default audio configuration speakerphone and headset e Multiple ring tones with selectable ring tone per line e Called number with directory name matching e Ability to call number using name directory matching or via caller ID e Subsequent incoming calls show calling name and number e Date and time with support for intelligent daylight savings e Call start time stored in call logs e Call timer e Name and identity text displayed at startup e Distinctive ringing based on calling and called number e 10 user downloadable ring tones e Speed dialing eight entries e Configurable dial numbering plan support e Intercom e Gro
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9. ss IEEE 802 3 e Pv4 RFC 791 Address Resolution Protocol ARP e DNS A record RFC 1706 SRV record RFC 2782 Dynamic Host Configuration Protocol DHCP client RFC 2131 Internet Control Message Protocol ICMP RFC 792 e TCP RFC793 User Datagram Protocol UDP RFC 768 Real Time Transport Protocol RTP RFC 1889 1890 Real Time Control Protocol RTCP RFC 1889 Differentiated Services DiffServ RFC 2475 Type of service ToS RFC 791 1349 VLAN tagging 802 1p Q Layer 2 quality of service QoS Simple Network Time Protocol SNTP RFC 2030 Voice gateway SIP version 2 RFC 3261 3262 3263 3264 SPCP with the Cisco Unified Communications 500 Series SIP proxy redundancy dynamic via DNS SRV A records Reregistration with primary SIP proxy server SIP support in NAT networks including STUN SIPFrag RFC 3420 Secure encrypted calling via SRTP e Codec name assignment Voice algorithms e G 711 A law and p law e G 726 16 24 32 40 kbps G 729A G 722 Dynamic payload support e Adjustable audio frames per packet Dual tone multifrequency DTMF in band and out of band RFC 2833 SIP INFO Flexible dial plan support with interdigit timers e IP address URI dialing support e Call progress tone generation e Jitter buffer adaptive Frame loss concealment e Comfort Noise Generation CNG e Voice activity detection VAD with silence suppression e Attenuation gain adjustments
10. telephony Features such as easy station moves and shared line appearances across local and geographically dispersed locations are just some of the many advantages of the SPA 504G The Cisco SPA 504G 4 Line IP phone also supports productivity enhancing features such as VoiceView Express and Cisco XML applications when used with the Cisco Unified Communications 500 Series in SPCP mode Carrier Grade Security Provisioning and Management The Cisco SPA 504G uses standard encryption protocols to perform highly secure remote provisioning and unobtrusive in service software upgrades Remote provisioning tools include detailed performance measurement and troubleshooting features enabling network providers to deliver high quality support to their subscribers Remote provisioning also saves service providers the time and expense of managing preloading and reconfiguring customer premises equipment 2009 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 1 of 7 Data Sheet oT Figure 1 Cisco SPA 504G 4 Line IP Phone Telephony Features e Four voice lines e Four Independent SIP Registrations e Line status active line indication with name and number e Menu driven user interface e Shared line appearance e Speakerphone e Call hold e Music on hold e Call waiting e Caller ID name and number e Outbound caller ID blocking e Call transfer attended and blind e Three way call conferencing with lo
11. up paging e Network Address Translation NAT Traversal including Simple Traversal of UDP Through NATs STUN support e DNS SRV and multiple A records for proxy lookup and proxy redundancy e Syslog debug report generation and event logging e Highly secure call encrypted voice communications support e Built in web server for administration and configuration with multiple security levels e Automated remote provisioning multiple methods up to 256 bit encryption HTTP HTTPS Trivial File Transfer Protocol TFTP e Option to require administrator password to reset unit to factory defaults Hardware Features e Pixel based display 128 x 64 monochrome LCD graphical display with backlight e Dedicated illuminated buttons for o Audio mute on off Headset on off Speakerphone on off e 4 way rocking directional knob for menu navigation e Voicemail message waiting indicator VMW1 light e Voicemail message retrieval button e Dedicated hold button e Settings button for access to feature setup and configuration menus e Volume control rocking up down knob controls handset headset speaker ringer 2009 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 3 of 7 Data Sheet a e Standard 12 button dialing pad e High quality handset and cradle e Built in high quality microphone and speaker e Headset jack 2 5 mm e LED test function e Two Ethernet ports with integrated Ethernet switch
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