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British Telecom 019559 telephone

1. 50 Screen font and contrast 50 Handset name 51 Handset beeps 52 Auto talk 9 Re E oud 52 Select base ese per ERR 55 Base settings Lulu 54 Ringer melody and volume 54 Dialling mode sss 54 Handset beeps on off 55 Music on hold renees sananne namen 55 Systemi PIN vu peprpS DUE ER 56 Repeater mode ssuss 57 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 In this guide Calendar Clock 00 Appointment reminder Alatmi ov check MRE Sole exe Time amp Date 0 0 0 eee eee Answering machine Date and time 00 Operating the answering machine at the base lessss Switch on off 2s seis hos ea Leia Loudspeaker volume Message indicator Play repeat skip delete Operating from a handset Switch on off 0 00000 Outgoing messages Answer amp Record 2 00 Answer Only 00 eee neces Record your own outgoing message Play outgoing message Answer delay lslslsln Audible message alert New message display Quick access to your messages Play pause delete volume Delete all messages Record a memo 0005 Call screening using a hand
2. 71mm Using the handset park when the phone is wall mounted Y __f If you need to leave the phone whilst on a call hang the handset on the handset park at the top left hand side of the base 4 Insert the wall plugs if necessary then insert the screws leaving about 5mm protruding from the wall on which to hang the phone If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Wall mounting your phone 91 5 Rotate the handset hook 180 so that it sticks upwards This holds the handset in place when wall mounted e o S 6 Slot the holes on the back of the base over the screw heads and gently pull the phone down to make sure it is securely in place Wall mounting the cordless handset and charger 1 Drill two holes in the wall 25mm horizontally apart using an 8mm drill bit Use the wall mounting bracket as a template if necessary If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 92 Wall mounting your phone 2 Insert the wall plugs if necessary then insert screws leaving about 5mm protruding from the wall on which to hang the phone 3 Take the mains power cable out of the socket on the charger 4 Slide the wall mounting bracket onto the un
3. ring the number SAVE HUMBER save number to the directory if the number is already stored this option is not displayed DELETE ALL delete all messages in the Inbox If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 46 SMS text messages BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 4 Follow the on screen prompts to save write send or delete the messages Or press BACK to return to the previous menu level SMS alert Your handset will beep when you receive an SMS text message The default setting is On You can switch this off Press MENU SHS MESSAGES is displayed press OK and scroll DOWN to Sis SETTINGS and press OK Scroll DOWN to HEM SHS ALERT Press OK Press LEFT or RIGHT to select OM or OFF Press SAVE SMS Service Centre numbers To send and receive SMS text messages you need the telephone number of your Network s SMS Centre If you accidentally delete the SEND or RECEIVE SMS Service Centre numbers you will need to re enter them in order for your SMS Service to work The SEND SMS Service number is 1470P1709400 The RECEIVE SMS Service number is 080058752 If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages 47 Adding or changing SMS Service Centre numbers Press M
4. 34 BT Calling Features 35 BT Helpdesk 2 0005 55 BT Directory Enquiries 55 Call Divert On 004 36 Call Divert Off 0 36 Check Divert 00000 36 Call Waiting On 2 5f Call Waiting Off 57 Check Call Waiting 37 SMS text messages 38 Subscribe to SMS service 38 Cost of fixed line service 39 Send an SMS text message 39 Receiving a call while writing a text 40 Sent messages in the Outbox 41 Saved messages in the Drafts folder 41 Entering text 0008 41 Special characters 4 41 Writing tips llle 42 SMS templates Lus 42 Edit SMS template 45 Delete SMS template 45 If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com In this guide Read edit and send draft SMS messages 44 Reading SMS text messages 45 SMS Alert 1 err an ee iki 46 SMS Service Centre numbers 46 Adding or changing SMS Service Centre numbers 47 Select a Send Service Centre number 47 SMS User Areas 0 000 000 48 Setting up a user area 48 Send a text to an SMS user area 49 Open an SMS user area 49 Handset settings 50 Ringer melody andvolume
5. Receiving a call while writing a text 1 If you are writing a text and you receive a call the text is automatically stored in the Drafts folder 2 After the call press MENU t2 MESSAGES is highlighted press OK and scroll DOWN to DRAFTS Press OK If necessary scroll to your message then press READ You can now continue writing your message If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages 41 Sent messages are stored in the Outbox All handsets use the same inbox outbox and drafts folder Your BT Diverse 6350 s outbox is like a redial list It holds a copy of the last 5 messages sent The newest messages replace the oldest messages in the outbox Saved messages are stored in the Drafts folder If you want to save a message to complete and or send later you can store it in the drafts folder Your BT Diverse 6350 can store up to 5 messages Entering text You can enter a word by pressing each letter button a number of times to display the character you want on the screen To write the word Hello press o o ee Q K wo ko aro BBO ooo OOO Special characters When writing texts the 1 and O buttons let you add punctuation 1 1 8971 space O amp j YX H If you experience any
6. User Guide BT DIVERSE 6350 Welcome to your BT Diverse 6350 digital corded cordless twin telephone answering machine Directory lets you store up to 100 names and numbers for easy dialling Copy the whole directory or individual entries to and from your mobile phone SIM card Use the headset with the cordless handset to keep your hands free for other tasks while making and receiving calls Send and receive SMS text messages Caller Display lets you see who s calling and your phone stores details of the last 30 callers in a Calls list Caller Display requires subscription Answering machine can be operated from the corded telephone base the additional handset or by remote access from another phone Expandable system You can have up to 6 GAP compatible handsets registered to your BT Diverse 6350 corded telephone Make internal calls between two handsets while a third is on an external call Digital call clarity with up to 300m range outdoors and up to 50m indoors in ideal conditions This User Guide provides you with all the information you need to get the most from your phones You must first set up your phones before you can use them This doesn t take long as it is easy to do Just follow the simple instructions on the next few pages Need help If you have any problems setting up or using your BT Diverse 6350 contact the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope co
7. 0800 800 150 Calls list When you have missed calls the missed calls LED flashes and the The Calls list contains the telephone numbers of your last screen tells you there are new calls 30 call in the Calls list Caner If the same number rings you more Whether you take a call or not the caller s details are d le each call is stored in the stored in the Calls list You can display scroll through dial and copy numbers in the list If a call is received when the Calls list is full then the oldest entry will be deleted automatically View the Calls list 1 Press CALLS to open the Calls list 2 Display shows details of calls Scroll UP or DOWN through the list 3 Press 4 to return to standby If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Dial from the Calls list Press CALLS to open the Calls list Scroll DOWN to the name or number you want Press Ww to dial Copy a number to the directory Press CALLS to open the Calls list Scroll DOWN to the name or number you want Press OPTIONS scroll DOWN to SAVE HUMBER and press OK Enter the name If necessary scroll DOWN to edit the number then press SAVE Press gf to return to standby Delete an entry in the Calls list Press CALLS to open the Calls list Scroll DOWN to the name or number you want Press OPTIONS DEL
8. BT Directory Enquiries Using the handset 1 Press G then Q If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 36 BT Calling Features Call Diversion services may allow other divert options Check with your network provider for details For further information see the BT Calling Features User Guide supplied when you subscribe to the services of your choice Using the base Press then scroll DOWN to Dir Enquiries and press a Call Divert On Divert all incoming calls to another number of your choice Press then scroll DOWN to Call Divert Gri and press Follow the spoken instructions Call Divert Off Press then scroll DOWN to CALL DIVERT OFF and press Qy Listen for confirmation of your instructions Check Divert Press then scroll DOWN to CHECK IIIVERT and press Qy Listen to hear the status of your Call Divert If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 BT Calling Features 51 Call Waiting On Call Waiting lets you know if another person is trying to contact you whilst on a call If a second caller rings you will hear a beep in the handset Providing you have Caller Display the screen will show the caller s details
9. Press CLEAR to delete characters then enter your own template and press SAVE You can now insert the new template into any text message Delete SMS templates When you delete a template it is shown on the screen as EMPTY Press MENU SHS MESSAGES is highlighted press OK and scroll DOWN to TEMPLATES and press OK The available templates are displayed Scroll to the template you want and press OPTIONS Scroll DOWN to DELETE TEMPLATE and press OK DELETE TEMPLATE is highlighted Press YES to confirm or NO to cancel If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 44 SMS text messages BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Read edit and send draft SMS messages If you have saved a message you have written for sending later you can view edit and send it from the Draft Messages box Press MENU SHS MESSAGES is highlighted press OK and scroll DOWN to IIRAFTS Press OK The date and time of the latest draft message is displayed Press READ The message is displayed Edit the message or press OPTIONS You can now choose between SEHD TO press OK and either enter the number you want or press SEARCH to display your Directory then scroll to the entry you want Now press OK HUMBER is displayed press SEND SAVE MESSAGE press OK to save a text in the Draft messages box for sending later IHSERT SYMBOL press
10. 1 Press M All SMS user areas are displayed Scroll DOWN to the user area you want and press OK 2 If you have set a PIN protection enter your 4 digit PIN and press OK 5 You can now read write send and delete your messages as normal If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 49 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Handset settings 2 Ringer melody and volume cordless handset only You can set separate ring melodies for external and internal calls Each setting has a choice of 5 standard and 10 polyphonic melodies Select from 5 volume levels plus Off Press MENU then scroll DOWN to HAHDSET SETTINGS and press OK Display shows RIHGER Press OK Display shows EXTERHAL Press LEFT or RIGHT to hear the melodies for external calls Press DOWN then use LEFT or RIGHT to hear the melodies for IHTERHAL calls Press DOWN then use LEFT or RIGHT to set the volume Press SAVE to keep the settings displayed Press the LP to return to standby or BACK to go one step back in the menu Screen font and contrast You can change the display font size and screen contrast Press MENU then scroll DOWN to HAHDSET SETTINGS and press OK Scroll DOWN to DISPLAY and press OK If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue
11. Press then scroll DOWN to CALL WAITING OH and press Qy Listen for confirmation of your instructions Call Waiting Off Press then scroll DOWN to CALL WAITING OFF and press Listen for confirmation of your instructions Check Call Waiting Press then scroll DOWN to CHECK CALL WAITING and you are not connected to the BT network some of these services press QQ may not be available Please contact your Network Provider Listen to hear the status of your Call Waiting If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages SMS stands for Short Messaging Service IMPORTANT You must subscribe to your Network Provider s Caller Display service so that you can use SMS text messaging A quarterly fee may be payable please contact your network provider for more details When you are using SMS text messaging you must not withhold your telephone number or the service will not allow you to connect You may also send messages to landline phones that are NOT SMS compatible Messages to non compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call Please note that the conversion can translate common abbreviations and smileys etc but to ensure maximum clarity of message delivery abbreviations etc should be used spa
12. Press MENU then scroll DOWN to REGISTEATION and press OK Display shows REGISTER HAHTIISET Press OK The next available base is highlighted automatically e g FASE 2 Press OK Enter the SYSTEM PIN original setting 0000 and press OK The handset screen displays PRESZ amp HOLD FIND BUTTOH OM BASE At the base Press and hold FIND for about 10 seconds until you hear a beep The base is now in registration mode The handset screen displays REGISTRATION IH PROGRESS When the handset is registered it will display the standby screen and will be assigned the next available handset number If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Additional handsets and bases TT Select a base On the handset 1 Press MENU then scroll DOWN to HAHDSET SETTINGS and press OK Scroll DOWN to SELECT BASE 2 Press OK Display shows BASE 2 BASE 3 etc Scroll to the base you want and press OK De register a handset You can use a handset to de register itself or any other handset from the base Press MENU and scroll DOWN to REGISTRATION Then press OK 2 Scroll DOWN to IIE REGISTER H SET and press OK Enter the System PIN original setting 0000 and press OK 4 Select handset to be de registered press OK DE REGISTER HANDSET X7 is displayed Press YES to confirm or NO to cancel Di
13. or BACK to go one step back in the menu Music on hold Choose whether an external caller will hear musical tones if you put them on hold e g while transferring them to another handset The default setting is On Press MENU then scroll DOWN to BASE SETTINGS and press OK Scroll DOWN to MUSIC OH HOLD Press OK then LEFT or RIGHT to select CH or OFF If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com Base settings 55 56 Base settings BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Press SAVE to keep the settings displayed Press P to return to standby or BACK to go one step back in the menu System PIN Personal Identification Number Your System PIN has a default setting of 0000 If you change your PIN keep a note of the new number by writing it in the space provided on page 83 Press MENU then DOWN to BASE SETTINGS and press OK Scroll DOWN to S STEH FIH Press OK Display shows EHTER OLD FIH Enter the old PIN and press OK Display shows EHTER HEH PIH Enter the new PIN and press SAVE Display shows COHFIRH HEH FIH Enter your new PIN again Press SAVE The display shows S4STEM FIH CHAHGED Press P to return to standby or BACK to go one step back in the menu If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com Base settings 57 Repeater mode Y
14. problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 42 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages To use a template see Send an SMS text message page 39 Writing tips If you make a mistake press CLEAR to delete the last character or digit to the left of the cursor Press LEFT or RIGHT to move the cursor Press once to insert a space Press to switch between upper and lower case characters Available characters are displayed at the bottom of the screen keep pressing the button to scroll through the characters The cursor automatically moves on to the next space after a couple of seconds SMS templates Use a template to add pre set statements to make your texts easier to write The templates are m Please call m l Il be there at m What time will you be home m l Il call you m Happy Birthday If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages 43 Edit SMS templates You can overwrite the existing templates with your own messages up to 32 characters long Press MENU SHS MESSAGES is highlighted press OK and scroll DOWN to TEMPLATES and press OK The available templates are displayed Scroll to the template you want and press OPTIONS EDIT TEMFLATE is highlighted press OK
15. the handset loudspeaker When the last message is played the prompt announces End of messages Delete all messages On your handset press MENU scroll DOWN to AHSHER MACHINE and press OK Scroll DOWN to DELETE MESSAGES and press OK Press YES to confirm or NO to cancel Press Po to return to standby or BACK to go one step back in the menu Record a memo You can record a message for other users It is played back just like a normal message On your handset press MENU scroll DOWN to AHSHER MACHINE and press OK If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Scroll DOWN to RECORD MEMO and press OK Speak after the tone To end recording press SAVE To cancel recording press Call screening You can listen while your answering machine takes a call via the handset or the base speaker This lets you identify the caller and decide whether to take the call yourself Call screening using a handset When the answering machine takes a call the caller s details are displayed providing you have a Caller Display service Press SCREEN to listen in to your caller leaving a message If required press UP or DOWN to adjust the volume Press Ww on the handset to speak to your caller Recording stops automatically Call screening at the base When the answering
16. 3 Edition 1 7 11 05 7187 Handset settings 51 Press LEFT or RIGHT to select FONT SIZE Press DOWN Press LEFT or RIGHT to select the contrast level Press SAVE Oo Un KR UI Press g to return to standby or BACK to go one step back in the menu Handset name When registered to the base each handset is given a number 1 5 You can also give the handset a name to match the location or user e g Mike or Office 1 Press MENU then scroll DOWN to HAHDSET SETTINGS The handset number will always be and press OK shown after a name has been given to the handset 2 Scroll DOWN to HAHISET HAME and press OK 5 Press CLEAR to delete the current name Use LEFT or RIGHT to move the cursor 4 Use the keypad to enter the name you want 5 Press SAVE 6 Press Po to return to standby or BACK to go one step back in the menu If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 52 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Handset settings The default setting for auto talk is On mn kK WN N Ui p WNW N Handset beeps on off cordless handset only Press MENU then scroll DOWN to HANDSET SETTINGS and press OK Scroll DOWN to KE PAT and press OK Use LEFT or RIGHT to select CH or OFF Press SAVE Press 4 to return to standby or BACK to go one step back in the menu Auto talk cordless handset only You can
17. ENU SHS MESSAGES is displayed press OK and scroll DOWN to SHS SETTINGS and press OK SERVICE CENTRES is highlighted Press OK Service Centre 1 contains the pre set send number Service Centre 2 contains the pre set receive number Service Centre 3 4 amp 5 are available for other numbers Scroll to the Service Centre you want and press OK If necessary press CLEAR to delete the current number and enter the new one Press SAVE Select a Send Service Centre number If you enter additional Service Centre numbers you can choose which send Service centre you want to use Your BT Diverse 6350 is pre set to send using Service Centre 1 and receive using Service Centre 2 Press MENU SHS MESSAGES is displayed press OK and scroll DOWN to SHS SETTINGS and press OK Scroll DOWN to SEHT SERVICE and press OK All Service Centres with numbers stored are displayed Scroll LEFT or RIGHT to the Service Centre you want and press SAVE All messages sent will go via the selected provider If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 48 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages The GEMERAL user area is assigned the sub address of 9 Uni p 04 N SMS User Areas Your BT Diverse 6350 is pre set to make all text messages available to every user You can set up to 4 PIN protected user areas for your BT Diverse 6350 so that text mes
18. ETE CALL is highlighted Press OK Screen shows CALL DELETED Press gf to return to standby If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com Caller Display 33 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 34 Caller Display Delete the entire Calls list 1 Press CALLS to open the Calls list 2 Press OPTIONS and scroll DOWN to DELETE ALL CALLS Press OK DELETE ALL CALLS is displayed 3 Press YES to confirm or NO to cancel 4 Press g to return to standby If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 BT Calling Features By pressing the button on the handset your The BT Calling Features works in BT Diverse 6250 gives you easy access to a range of exactly the same way as the main name and number directory and pre stored BT Calling Features canetore upto 1 Olenties These are If you prefer you can delete the pre stored entries and replace m BT Helpdesk them with your own numbers p a New stored numbers are added m BT Dir Enquiries to the end of the list m Call Divert On m Call Divert Off m Check Divert m Call Waiting On m Call Waiting Off m Check Call Wait BT Helpdesk 1 Press then scroll DOWN to ET HELFTIESE and press Q 2 The BT Helpdesk for this product will be automatically dialled
19. OHE If no SIM card is inserted IHSERT SIM CARD OH BASE is displayed on the screen If you enter the wrong PIN twice SIM PIM ERROR is displayed and the screen returns to standby Check that you have the right SIM PIN If you cannot find it contact your mobile phone network for help If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 29 30 Using your phone BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Internal calls You can make internal calls and transfer calls between the base and additional handset and any other additional handsets you have registered to the base Call another handset Press E The other handset will ring If you have more handsets all available handsets are displayed Scroll DOWN to highlight the handset you want and press OK If the other handset is making an external call the screen shows HOT AVAILABLE Transfer a call to another handset During an external call press UI Your caller is put on hold The other handset will ring If you have more handsets select the handset number you want to call and press OK When the other handset answers press END to transfer the call If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Put a caller on hold and call another handset If m
20. OK to display the choice of symbols Scroll UP DOWN LEFT or RIGHT to the symbol you want and press USE The symbol is added to your text at the cursor IHSERT TEMPLATE these are pre stored messages Press OK and scroll UP or DOWN to the template phrase you want and press USE The template is added to your text at the cursor If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages 45 DELETE press OK then YES to confirm or NO to cancel DELETE ALL press OK to delete all messages stored in the Drafts folder Press YES to confirm or NO to cancel Reading SMS text messages You will not be able to receive text messages until you have first sent 1 When you receive a new text message the display shows a message The first sent message DL HAVE HEH IS To read new messages registers you with the text service Inbox capacity either press M then OK Your BT Diverse 6350 can store up to 30 received text messages or open the Inbox by pressing MENU SHS MESSAGES is highlighted press OK scroll down to IHE then OK 2 Scroll UP or DOWN to the message you want and press READ 5 Scroll UP or DOWN to read through the message You can now press OPTIONS to DELETE deletes the current message REPL write and send a reply F RHART forward the message to another number USE HUMBER
21. OWN and press LEFT or RIGHT to set the MESSAGE ALERT 6 Scroll DOWN and enter your 4 digit remote access SECURITY PIH 7 Press SAVE 8 Press P to return to standby or BACK to go one step back in the menu Memory full If a caller is leaving a message when the memory becomes full your machine will announce Thank you for calling and hang up The machine will also automatically set to Answer Only You must delete messages before you can receive any new ones If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 72 Answering machine BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Remote access Security PIN You can operate your answering machine from any modern phone by calling your BT Diverse 6350 and entering a 4 digit security code The pre set code is 0000 You can change this to help prevent unauthorised callers from listening to your messages To change your remote access Security PIN see Answering Machine Settings page 70 Switch answering machine on remotely If you forget to switch on your answering machine you can do it from another phone Dial your phone number and let it ring After 20 rings your answering machine will switch on Time saver If you have set the Answer Delay to Time Saver your answering machine will answer after 10 seconds if you have new messages or 20 seconds if you do not have If you experience any probl
22. Only This does not allow your caller to leave a message The pre recorded message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Answering machine 65 Record your own outgoing message An Answer amp Record message can be up to 2 minutes long An Answer Only message can be any length depending on the amount of recording memory available To re instate the pre recorded message just delete your recorded message On the handset press MENU scroll DOWN to ANSWER MACHIME and press OK Scroll DOWN to GUTGOING MESSAGE and press OK RECORD MESSAGE is highlighted Press OK Use UP or DOWN to select ANSHEF amp RECORD or BHSHER OHLY Press OK Follow the voice prompt to begin recording after the tone Press SAVE to stop recording or DELETE to cancel When you are happy with your outgoing message press Po to return to standby or BACK to go back one step in the menu Play outgoing message On the handset press MENU scroll DOWN to amp HSHER MACHIME and press OK If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 66 Answering machine Set answer delay To adjust
23. Scroll UP or DOWN to the number you want Press Qy to dial Delete a redial number Press MQM The last number dialled is displayed Scroll UP or DOWN to the number you want Press OPTIONS DELETE CALL is highlighted Press OK The number is deleted Press gf to return to standby Save a redial number You can save a number to the directory Press SUR The last number dialled is displayed Scroll UP or DOWN to the number you want Press OPTIONS and scroll DOWN to SAVE HUMBER Press OK If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Using your phone 21 Enter the NAME see Entering names page 23 If necessary scroll DOWN to edit the NUMBER then press SAVE dis displayed and the message that the name number is saved Press P to return to standby Delete all redial numbers Press SQM The last number dialled is displayed Press OPTIONS then scroll DOWN to DELETE ALL CALLS and press OK DELETE ALL CALLS is displayed Press YES to confirm or NO to cancel Press the to return to standby Keypad lock cordless handset only You can lock the keypad on the cordless handset to prevent accidentally dialling numbers while carrying it around Press and hold until you hear a beep Screen shows KEV PATI LOCKED To unlock the keypad press UNLOCK then Display show
24. TMENTS is highlighted Press OK Screen shows list of appointments Scroll UP or DOWN to the one you want and press OPTIONS Scroll to EDIT or DELETE and press OK If you select IIELETE then press YES to confirm or NO to cancel Enter the name of the appointment and press DOWN If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 6 Enter the time of the appointment and press DOWN 7 Enter the date of the appointment and press DOWN 8 Press LEFT or RIGHT to select the melody you want 9 Press SAVE 10 Press L to return to standby or BACK to go one step back in the menu Alarm You can set an alarm call for an individual handset When an alarm is set the screen shows Q Choose from 10 polyphonic melodies using the cordless handset and 10 standard melodies using the corded handset 1 Press MENU then scroll DOWN to CALEHDARSCLOCE and press OK 2 Scroll DOWN to SET ALARM and press OK 3 Press LEFT or RIGHT to select OFF OH DAILWMOH TO FRI Press DOWN 4 Press LEFT or RIGHT to select TIHE press DOWN 5 Press LEFT or RIGHT to select RIHGTOHE Calendar Clock 59 When the time appointed arrives the handset will ring Press STOP to cancel the alarm The handset display will return to the standby screen If you experience any problems please call the Helpline on 0870 240 3962 or email b
25. Talk Handsfree Press to make a call page 17 Also used for Handsfree calling page 18 Keypad R Recall For use with switchboards and certain network services Getting to know your phone 13 LED When you have missed calls the missed calls LED flashes and the screen tells you there are new calls in the calls list page 32 Navigation Lets you redial numbers page 20 open your text message inbox page 45 make internal calls page 50 open the Calls list page 52 and adjust the volume during a call page 19 Directory Options Opens the directory page 23 Selects on screen options End Press to end calls Also lets you exit from menu Headset socket Lets you plug in a headset page 19 BT Quick access to a range of BT Calling Features page 35 If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 14 Getting to know your phone BT Diverse 6350 corded telephone main display icons Answering machine on E Angled during a call r ay Moving incoming call or caller on hold BT Diverse 6200 additional handset main display icons Answering machine on Handset ringer off Angled during a call Ire 5 2 20 In range Flashes when Moving incoming call you are out of range Handzet i or caller on hold 151855 Meru Shows current battery leve
26. answer a call just by lifting the handset off the charger This is called auto talk When you switch auto talk off all calls must be answered by pressing the Ww button Press MENU then scroll DOWN to HANDSET SETTINGS and press OK Scroll DOWN to ALTO TALE and press OK Use LEFT or RIGHT to select CH or OFF Press SAVE Press L to return to standby or BACK to go one step back in the menu If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Handset settings 53 Select base cordless handset only You can register your BT Diverse 6350 handset to up to 4 bases If your handset has been registered to more than one base you can select which one it uses 1 Press MENU then scroll DOWN to HAHDSET SETTINGS and press OK 2 Scroll DOWN to SELECT BASE and press OK All bases to which the handset is registered are displayed 3 Use UP or DOWN to select the base you want and press OK 4 Press SAVE 5 Press Po to return to standby or BACK to go one step back in the menu When you have selected the base station the handset will display SEARCHING until it finds the base s signal If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Base settings Ringer melody and volume corde
27. ays your caller s number when you receive an incoming call Handset is registered to the SMS service and text has previously been sent and received but you are now only receiving incoming messages m This may be due to your handset being de registered at the text service centre All you need to do is type Register and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line m Messages sent to 00000 are not charged for Further help and advice for SMS queries on BT lines m BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser m BT Business Customers call 152 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Help 81 For other telephone service providers please contact their customer services General sales enquiries BT Residential lines call 150 BT Business lines call 152 For other telephone service providers please contact their customer services Billing enquiries Refer to the telephone number shown on your t
28. cheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Using your phone 25 New directory entry Press NAMES then OPTIONS Display shows HEH EHTR Y Press OK Use the keypad to enter the name then scroll DOWN Enter the number scroll DOWN Enter the ringtone you want to assign to the directory entry by pressing LEFT or RIGHT on the navigation button Press SAVE the entry is shown in the directory To add another entry press OPTIONS or press L to return to standby Insert a pause into a directory entry You may need to do this if your BT Diverse 6350 is connected to a switchboard When entering a number usually after entering the switchboard access code e g 9 press and hold until F appears in the display Dial from the directory Press NAMES then scroll UP or DOWN to the entry you want If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 26 Using your phone BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Alternatively press NAMES then enter the first letter of the name you want E g for Emma press e twice to display names beginning with E then scroll to the name you want Press a The number is displayed and dialled View a directory entry Press NAMES and scroll DOWN to the entry you want then press OPTIONS Scroll DOWN to SHOW DETAILS and press OK The name number and ringt
29. ctions and features are the same using Note either the corded telephone or the cordless handset Press the BACK options button to go back to the previous step in a unless stated otherwise menu Or press END to cancel and return the phone to standby Switch handset on and off cordless handset only 1 Press and hold L to switch the handset off 2 Press and hold 9 again to switch it back on Handset ringer on off cordless handset only 1 Press and hold to switch the handset ringer off Display shows fa 2 Press again to switch it back on Call timer Maki ng calls Your phone automatically times the duration of every external call The time is shown on the display during the call and for a few 1 Using the corded handset Pick up the handset and dial seconds akter the en Photo anged the number or Using the cordless handset Pick up the handset and press Q Dial the number The Line In Use light on the BT Diverse 6550 corded telephone lights up to indicate the line is in use Make an external call If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 18 Using your phone Preparatory dialling 1 Enter the number first If you make a mistake press CLEAR to delete Press Q to dial End a call Press 4 or place the handset back on the base Handsfree Handsfree lets you talk to your cal
30. cycle products using best available recovery and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 General information 87 Connecting to a switchboard Switchboard compatibility m This telephone may be connected to most types of switchboard however in the event of any difficulties consult your switchboard Service Provider Dialling mode m Your BT Diverse 6550 is set to Tone dialling Some switchboards may require Pulse dialling To change the dialling mode see Dialling mode page 54 Guarantee Your BT Diverse 6350 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide
31. d handset only Choose from 10 standard melodies for external and internal calls and 5 volume levels plus Off 1 Press MENU then scroll DOWN to EASE SETTINGS and press OK Display shows RIHGER 2 Press OK Display shows EXTERHAL Press LEFT or RIGHT to hear the melodies for external calls 3 Press DOWN then use LEFT or RIGHT to hear the melodies for IHTERHAL calls 4 Press DOWN then use LEFT or RIGHT to set the volume 5 Press SAVE to keep the settings displayed 6 Press the Po to return to standby or BACK to go one step back in the menu Dialling mode You can set the dialling mode as Tone Timed Break Tone Earth or Pulse Earth Tone is the default setting for the UK you should only have to change this if connected to a switchboard that requires Pulse dialling 1 Press MENU then scroll DOWN to EASE SETTINGS and press OK Scroll DOWN to DIALLING If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com Un KR WN N BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Press OK then LEFT or RIGHT to display TOHE or PULSE Press SAVE to keep the settings displayed Press Po to return to standby or BACK to go one step back in the menu Handset beeps on off Press MENU then scroll DOWN to BASE SETTINGS and press OK Scroll DOWN to KE FAL and press OK Use LEFT or RIGHT to select CH or OFF Press SAVE Press Po to return to standby
32. derside of the charger and plug the power cable back in 4 Slot the holes on the back of the mounting bracket over the screw heads and gently pull the charger down to make sure it is securely in place If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 BT Diverse 6350 Issue 3 Edition 1 7 11 05 Visit us at www bt com Br Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2005 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT Diverse 6350 Issue 3 11 05 1 Designed and produced by The Art amp Design Partnership Ltd C Printed in China
33. e inserted correctly Check that the handset ringer has not been switched off see page 50 Your caller cannot hear you Secrecy is switched on Press the secrecy OFF option button to speak to your caller again Incoming caller s number is not displayed even though you have Caller Display Caller has to allow their number to be sent It has been withheld or is unavailable Possible problems with SMS SMS messages cannot be sent and screen displays MESSAGE SEHDIHG FAILED The base station power supply or telephone line cord might not be properly connected Check that the BT Diverse 6350 power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket There might be a fault on the line Check your telephone line is working properly You might have deleted the server number in error See pages 46 47 for instructions on how to enter the number More than one SMS product is plugged into the line Remove other products If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 80 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Help Cannot send text m Check service centre number is correct including 1470P prefix Cannot receive text m Check service centre number is correct m Ensure you have subscribed to a Caller Display service and that it is active You can check this by noting if your phone displ
34. e is wall mounted you can Directory Options hang the handset here if you need to BT Diverse 6550 Opens the directory page 25 leave the phone during a call Selects on screen options End Press to end calls Also lets you exit from menu Handset hook Rotates to hold the handset in place when wall mounted R Recall For use with switchboards and certain network services New message indicator Flashes to indicate that you have received an SMS message or a missed call BT Quick access to a range of BT Calling Features page 55 Line in use indicator Lights up when the line is in use Find Rings all registered handsets so you can Stop find them Press to stop playback or cancel the current function Used to register additional handsets page 65 SIM reader Insert a SIM card for copying numbers names to the directory page 26 Play Press to play messages On Off Ans Del Switches your answering machine on off d Press to delete messages page 62 Skip gt Press once to play the next Skip lt message page 63 Press once to repeat current message press again to play the previous message page 63 If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Additional handset Display Shows the status of your handset Menu Options Opens the menu page 15 Selects on screen options
35. ease follow the Helplines instructions for replacement or repair Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We suggest that you call our recommended repair agents on 08702 405029 Additional Replacement Items For a full range of replacement items including additional handsets for either the BT Diverse 6000 range or BT Freestyle 2000 4000 or 7000 ranges please call 0870 240 3962 If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 89 Technical information How many telephones can you have All items of equipment have a Ringer Equivalence Number REN which is used to calculate the number of items that may be connected to any one telephone line The BT Diverse 6350 has a total REN of 1 i e for a base and up to 6 handsets Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise A total REN of 4 is allowed per telephone line For example if the BT Diverse 6350 is used in conjunction with three extension telephones each with a REN of 1 then the total 4 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies w
36. ed telephone must be plugged into the mains power at all times 1 Corded telephone Connect the straight end of the curly handset cord Which socket into the base Connect the other end of the cord to the handset Lad Power socket Le em EN TR 2 Plug the mains power adaptor into the power socket on the underside of the base Plug the other end into the mains socket The display lights up If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Getting started Power adaptor cable 3 Connect the telephone line cord to the base of the BT Diverse 6350 corded telephone and plug the other end into the wall socket Providing you have subscribed to your network s Caller Display service the day and time is automatically set when you receive your first incoming call However you can also set the day and time manually see page 60 Telephone line cord 4 Press the line cables into the grooves on the base of the phone so that the phone can lie flat If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 10 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Getting started Battery low warning When the batteries need recharging the handset beeps and the display shows NJ Battery level The batte
37. ee 21 Quick access to messages 22 SMS text messages Ls 22 Messages on the answering machine 22 Calls 51 5 tse wee eee eee RS 23 Directory 6 2 00 cence naa 23 Open the directory 23 Entering names lessen 23 Writing tips 0000 08s 24 Character map 0 0 ce eae 24 New directory entry 25 Insert a pause into a directory entry 25 Dial from the directory 25 View a directory entry 26 Copy an entry to another handset 26 Copy the entire directory to another handset 27 Edit an entry iieri ees 27 Delete an entry 0005 28 Delete the entire directory 28 Copy SIM auod suepe s ER 28 Copy to from SIM card LL 29 Internal calls verser 30 Call another handset 30 Transfer a call to another handset 30 Put a caller on hold and call another handset 31 Conference call 00000 31 Caller Display 32 Calls list ues er ees 32 View the calls list 0005 32 If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Dial from the calls list 33 Copy a number to the directory 33 Delete an entry in the calls list 33 Delete the entire calls list
38. elephone bill Other functions and services available from the SMS service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled Press MENU Press OK to WRITE MESSAGE Type in the following commands depending upon what you want to do and send to 00000 Q EO pt out from receiving voice text messages OOOO Turns off the opt out option M H H H H OO O Turns on permanent voice text message delivery to your phone All incoming text is delivered as voice text eo Oo Turns off permanent voice text message delivery If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 82 Help If you are sending a message from a fixed line phone to another fixed line phone GO Forces a message you send to be delivered as a voice text even though the recipient may have an SMS enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g oe Hello I will be home late If you are sending a message from a fixed line phone and require a status report QYO Wil allow a status report to be sent back to you when you have sent a message to confirm delivery Place 999 at the start of your text message Write the message and s
39. elpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Getting started WARNING Location Do not place your BT Diverse 6350 in the bathroom or other humid You need to place your BT Diverse 6350 close enough to areas a mains power and telephone socket so that the cables Handset range will reach The BT Diverse 6200 additional n handset has a range of 300 metres Make sure it is at least 1 metre away from other electrical outdoors when there is a clear line appliances to avoid interference of sight between the base and the handset When there is no clear Your BT Diverse 6200 additional handset works by line of sight between the base and x NOE the handset eig bass indearsand sending radio signals between the handset and the BT handset either indoors or outdoors Diverse 6350 corded telephone The strength of the haranga toulle Meena seo signal depends on where you site the telephone Putting metres Thick stone walls can severely affect the range it as high as possible ensures the best signal Signal strength Your BT Diverse 6350 and BT Diverse 6200 additional The f symbol on your handset handset can both be wall mounted see wall mounting on screen indicates when you are in page 90 range When you are out of range it flashes and the screen displays SEARCHING and there is a beep you are out of range Setting u p IMPORTANT The BT Diverse 6550 cord
40. ems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 new messages This gives you time to hang up before you are connected saving you the cost of a call To set Answer Delay see Answering machine settings page 70 Operating your answering machine from another phone Dial your phone number When you hear your outgoing message press You will hear Please enter your security code Enter your 4 digit code If you have messages your machine announces You have n new messages and they are played Or you will hear You have no messages to hear main menu press 1 Use the buttons on the keypad to operate your answering machine press hear main menu play all messages 00 6 once to repeat the current message twice to play previous message delete the message being played 6 skip forward to the next message If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com Answering machine 735 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 74 Answering machine set answer mode play your outgoing message o record a new outgoing message switch answering machine off If you don t give any instructions for 8 seconds your BT Diverse 6350 will hang up If you experience any problems please call the Helpline on 0870 240 3962 or ema
41. end it You will receive a reply text back to your phone giving the status report for that message You keep hearing an error beep m You have pressed the wrong button in a sequence Check the prompts in the display or refer to instructions in this user guide Customer Helpline If you experience any difficulties please call the BT Diverse Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 For your records Date of purchase Place of purchase For guarantee purposes proof of purchase is required so please keep your receipt Enter your system PIN here TR FF I For more information on your system PIN see page 56 Help Enter your Remote Access PIN code here 71 Ff For more information on your Remote Access PIN see page 72 If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 83 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 General information IMPORTANT The BT Diverse 6350 corded telephone is designed for making emergency telephone calls when the power fails However the BT Diverse 6200 additional cordless handset will not work in these circumstances This product is intended for connection to analogue public switched telephone networks and p
42. eturns to standby or press BACK until the standby screen appears Corded handset menu map Cordless handset menu map Names New entry Show details Delete entry Edit entry Copy entry Copy directory SIM copy Delete all SMS messages Write message Inbox Drafts Outbox Templates SMS Settings Answer Machine Play messages Delete messages Answer On Off s Record memo Outgoing message s Answer Settings Base Settings Ringer Display s Dialling Keypad Music on hold System PIN Repeater mode Calendar Clock Appointments Set Alarm Time Date Registration De register H Set Names New entry Show details s Delete entry Edit entry Copy entry Copy directory SIM copy Delete all SMS messages Write message Inbox Drafts Outbox Templates SMS Settings Answer Machine Play messages Delete messages Answer On Off Record memo Outgoing message s Answer Settings Handset Settings Ringer Display Handset name Keypad Auto Talk Select Base Base Settings Ringer Dialling s Music on hold System PIN s Repeater mode Calendar Clock Appointments Set Alarm Time Date Registration Register Handset De Register H Set If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Using your phone The instru
43. for the repair of or at BT s or its agent s discretion the option to replace the BT Diverse 6350 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are m The guarantee shall only apply to defects that occur within the 12 month guarantee period m Proof of purchase is required If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 88 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 General information m The equipment is returned to BT or its agent as instructed m This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents m This guarantee does not affect your statutory rights Within the 12 month guarantee period If you experience difficulty using the product prior to returning your product please read the Help section beginning on page 78 or contact the BT Diverse Helpdesk for assistance on 0870 240 3962 or email bt helpdesk vtecheurope com The helpline is open from 9 00am 5 30pm Mon Fri and 9 30am 2 30pm Saturdays In the unlikely event of a defect occurring pl
44. he handset in the charger and charge the handset for at least 16 hours The BT Diverse 6200 additional handset comes pre registered to the corded telephone base so once the handset has been fully charged it is ready for use If you purchase any further additional handsets you will need to register them Please see page 75 for instructions Your BT Diverse 6350 is now ready for use Getting started I Under no circumstances use non rechargeable batteries Only use NiMH rechargeable batteries with a recommended capacity of 750mAh Using inappropriate batteries will invalidate your guarantee and may damage the telephone Helpline If you are having any difficulties setting up or using your BT Diverse 6550 please call the BT Diverse Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Getting to know your phone Corded telephone Menu Options Display Navigation Opens the menu page 15 Shows the status of your phone Lets you redial numbers Selects on screen options page 20 open your text message inbox page 45 make internal calls page 50 open the Calls list page 32 and adjust the volume during a call page 19 Talk Handsfree Press to make a call page 17 Also used for Handsfree calling page 18 Handset park When the phon
45. il bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Additional handsets and bases Up to 6 handsets can be registered and operated from the BT Diverse 6350 This allows you to hold internal calls even while another handset is making an external call Each handset can be registered on up to four bases Registering additional handsets The additional cordless handset that came with your BT Diverse 6350 is pre registered If you buy new handsets to use with your BT Diverse 6350 they will have to be registered to the base before you can use them Register a new BT Diverse 6200 handset to your BT Diverse 6350 Batteries will come inserted in the battery compartment Pull the plastic tag as instructed to activate the batteries Make sure the handset is close to the base The screen shows FLEASE REGISTER On the handset Place the handset in the charger PRESS amp HOLT FIND OH EASE is displayed on the handset At the base 1 Press and hold FIND If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 76 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Additional handsets and bases The handset display shows REGISTRATION IH PROGRESS When the handset is registered it will display the standby screen and will be assigned the next available handset number Register your handset to another base On the handset
46. ith the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC In demonstration with the Essential Requirement for efficient use of the radio spectrum the product complies with EN301 406 For a copy of the Declaration of Conformity please contact the BT Diverse Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Wall mounting your phone WARNING Wall mounting the corded telephone The screws supplied to wall mount your BT Diverse 6350 corded 1 Unclip stand from the base of the phone telephone will NOT be suitable for all wall types BT recommends that Re route the line cords towards the bottom of the phone you seek advice from a building professional before attempting to 2 Rotate the stand 180 and re attach to the base unit by wall mount your phone BT are not responsible for any damage injury caused while attempting to wall n T m unt your phone 3 Drill two holes in the wall 71mm vertically apart using an 8mm drill bit clipping it into the two slots near the bottom of the base Before you wall mount please check that e the wall can support the weight of the phone you are not drilling into any hidden wiring or pipes the telephone line cord will reach the telephone socket
47. l Hames Keypad lock on If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Getting to know your phone 15 Navigating the menus Your BT Diverse 6350 has a menu system which is easy to use Each menu leads to a list of options Have a look at the menu map on the following page Press MENU to open the main menu and use the navigation button to scroll up or down to the menu you want Press the OK option button to access the features in the menu and selecting menu options Once the menu list you want is open use the navigation button to scroll up or down through the options then press OK to select the option you want For example to adjust the handset ringer melody for external calls Press MENU then scroll DOWN to HANDSET SETTINGS and press OK Display shows RIHGER Press OK Display highlights E TERHAL MELODY Navigate RIGHT or LEFT to display and hear the option Press SAVE to confirm Go back one level You can go back to the previous menu level at any time by pressing the BACK option button If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 16 Getting to know your phone Exit menu If you want to exit a menu or the directory either press END until the display r
48. ler without holding the handset It also enables other people in the room to listen to both sides of your conversation 1 Using the corded handset Press NW once or Using the cordless handset Press ON twice 2 The display shows Ce and you can hear the dial tone over the loudspeaker Dial the number 3 To switch the call back to the handset Using the corded handset Simply lift the handset or Using the cordless handset Press hw If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Using your phone 19 Headset cordless handset only 1 Remove the rubber bung and plug the headset into the socket on the side of the handset 2 Make and receive calls as normal Volume 1 During a call press the navigation button UP or DOWN to increase or decrease the call volume Secrecy When on a call you can talk to someone in the same room without your caller hearing 1 During a call press SECRECY Display shows SECRECY OM Your caller cannot hear you 2 Press OFF to resume your call If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 20 Using your phone BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Redial You can redial any of the last ten numbers Redial Press SER The last number dialled is displayed
49. m Alternatively you may find the answer in Help at the back of this guide Hearing aid Please note that the BT Diverse 6350 works by sending radio signals between the base and handset These signals may interfere with some hearing aids causing a humming noise Got everything BT Diverse 6350 corded telephone Mains power adaptor Handset cord Telephone line cord BT Diverse 6200 additional handset with belt clip BT Diverse 6200 charger Mains power adaptor for the charger Headset for additional handset 2 x AAA rechargeable batteries for additional handset already inserted in handset Desk mount already fitted 2 Screws and wall plugs BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 In this guide Getting started 8 Location 1 229 Dg adno ranas ds 8 Setting p eile LR ERES 9 Battery low warning 10 Getting to know your phone 12 Corded telephone base 12 Additional handset 13 Main display icons 14 Navigating the menus 15 Menu map 20 ee ee eee 16 Using your phone 17 Switch handset on and off 17 Handset ringer on off 17 Making calls 00000 17 Handsfree 0 000 e ee ee ee 18 Headset ferre ELS dance 19 Volume re bta n 19 Secrecy cisco A SEN eian tena 19 Redial serbe ve EET 20 Keypad lock 0 00 00
50. machine takes a call press to set the required volume so that you can hear your If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com Answering machine 69 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 70 Answering machine You can keep a note of your Remote Access Security PIN by writing it in the space provided on page 83 caller leaving their message If you want to talk to your caller press NW on the handset Recording stops automatically To switch call screening off set the volume to Ha Answering machine settings The Answer Machine settings menu lets you set the Answer Mode set Answer amp Record or Answer Only outgoing message Answer Delay set the time your BT Diverse 6350 answering machine takes to take your calls Message Alert set an audible beep when you have new answering machine messages Security PIN enables remote access to your messages from any TouchTone phone see page 72 On your handset press MENU scroll DOWN to AHSHER MACHINE and press OK Scroll DOWN to AHSHER SETTINGS and press OK Press LEFT or RIGHT to set the AHSHER MODE Scroll DOWN and press LEFT or RIGHT to set the ANSWER DELAY If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Answering machine 71 Scroll D
51. memory is full the receiving handset screen shows DIRECTORY FULL and the sending handset shows COPY DIRECTORY EHTRY FAILED IMPORTANT Copying an entire directory will replace any existing entries stored in the receiving handset If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 28 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Using your phone If a copied name has more than 16 characters your BT Diverse 6350 will store the first 16 characters only If the copied entry has more than 24 digits your BT Diverse 6350 will store the first 24 digits only Delete an entry Press NAMES and scroll DOWN to the entry you want then press OPTIONS Scroll DOWN to DELETE ENTRY and press OK DELETE 7 is displayed Press YES to delete or NO to cancel Press to return to standby Delete the entire directory Press NAMES then press OPTIONS Scroll DOWN to DELETE ALL and press OK DELETE ALL ENTRIES is displayed Press YES to delete or NO to cancel Press to return to standby Copy SIM Copy entries to and from compatible mobile phone SIM cards Copied entries are added to any existing entries that have been stored You can accept or reject each entry until your directory is full If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edi
52. names and numbers in the directory Names can be up to 16 characters long and numbers up to 24 digits long Open the directory Press NAMES Stored entries are displayed alphabetically Entering names Use the keypad letters to enter names e g to store TOM Press once to enter T Press three times to enter D aiio Press once to enter Ht If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com Using your phone 25 24 Using your phone BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Writing tips If you make a mistake press CLEAR to delete the last character or digit Press once to insert a space Your phone is set to insert the first letter of a name as an upper case letter The rest will be in lower case Press to set lower case or upper case letters Character map Button Upper case Lower case SpaceOt amp _ E lt gt SpaceO amp _ lt gt 7 09 5 2472171 09 BC2 AAAAEC abc28 ec DEF3ZEEEE def3 cuigiili ghi4itti L5 jkl5 MNO600000O0N mno6606660f PQRS7BS pars7B ruvs0000 tuv8 wxvzov2 wyxz9yz QQ Abc gt ABC ABC gt abc abc gt Abc Abc ABC ABC gt abc abc gt Abc e If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vte
53. one are displayed Press to return to standby Copy an entry to another handset Press NAMES and scroll DOWN to the entry you want then press OPTIONS Scroll DOWN to COP ENTRY and press OK Enter the number of the handset you want to copy the entry to then press OK Screen shows COPYING TO BASE STATION At the receiving handset the screen shows RECEIVE THRECTORY ENTRY Press YES If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 The receiving handset screen shows COPYING FROM BASE STATION Copy the entire directory to another handset Press NAMES then OPTIONS Scroll DOWN to COFY DIRECTORY and press OK Enter the number of the handset you want to copy the entry to then press OK Screen shows COPYING TO HAHISET x At the receiving handset the screen shows REFLACE DIRECTORY Press YES The receiving handset screen shows COPYING FROM BASE STATION Edit an entry Press NAMES and scroll DOWN to the entry you want then press OPTIONS Scroll DOWN to EDIT EHTE and press OK and press CLEAR to edit characters or numbers Use the keypad to edit the name then scroll DOWN to the number and edit the number Press SAVE Press gf to return to standby Using your phone 27 Directory full If you are copying a directory entry to another handset and the directory
54. oose between SEHD T press OK and either enter the number you want or press SEARCH to display your Directory then scroll to the entry you want Now press OK HUMBER is displayed press SEND SAVE MESSAGE press OK to save a text in the Draft messages box for sending later IHSERT SYMBOL press OK to display the choice of symbols Scroll UP DOWN LEFT or RIGHT to the symbol you want and press USE The symbol is added to your text at the cursor If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 40 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages INSERT TEMPLATE these are pre stored messages Press OK and scroll UP or DOWN to the template phrase you want and press USE The template is added to your text at the cursor A single text message can be up to 4 When sending a message the display shows SEHTITHG 160 characters If your message is MESSAGE and then if the message is sent successfully longer it will automatically be sent d as linked messages Up to 4 MESSAGE SENT The message is also automatically stored messages can be linked together in your Outbox which holds up to the last five messages allowing up to 612 characters to sent be sent If there is a problem after 5 attempts the display shows MESSAGE SENDING FAILED and the handset returns to standby If you open the Outbox the message is marked HOT SENT
55. or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental m Do not expose to direct sunlight m The BT Diverse 6200 additional handset may become warm when the batteries are being recharged This is normal We recommend that you do not place the product on antique veneered wood to avoid damage m Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 86 General information Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to re
56. ou can use a repeater to boost the range and reception of your BT Diverse 6350 A repeater must be registered with the BT Diverse 6350 and the repeater function must be set to ON The default setting is off Press MENU then scroll DOWN to BASE SETTINGS and press OK Scroll DOWN to REFEATER HODE 2 Press OK then LEFT or RIGHT to select OH or OFF Press SAVE to keep the settings displayed 4 Press gf to return to standby or BACK to go one step back in the menu If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Calendar Clock When the time appointed arrives the handset will ring Two options are given CLEAR if chosen the ringer will stop and the display will return to the standby screen SILEHCE if chosen the ringer will be turned off but the display will continue to show the appointed details until CLEAF is pressed 5 Use the Calendar and Clock functions to Set up to 10 appointment reminder calls Set an alarm call Set the time amp date Select the time to appear in 12hr or 24 hr format Appointment reminder You can set reminder calls on each handset for up to 5 separate appointments Choose from 10 polyphonic melodies using the cordless handset and 10 standard melodies using the corded handset Press MENU then scroll DOWN to CALEHTIGBR CLOCE and press OK APPOIN
57. reen shows YOU HAVE HEH EB Press INBOX to open the list of messages Scroll down to MESSAGES and press OK and listen to your messages Quick access to your messages You can view all SMS Answering Machine and missed Incoming messages on your Calls stored on your BT Diverse 6350 BT Diverse 6350 can be up to 3 minutes long If the caller is still To play messages stored on your answering machine talking after 3 minutes the prompt announces Thank you for calling On your corded or cordless handset press the button and hangs up marked M The screen shows how many received text messages answering machine messages and missed calls you have received e g SMS 1 MESSAGES 3 CALLS 8 Scroll DOWN to HESSAGES press OK and listen to your messages Play pause delete volume On your handset press MENU scroll DOWN to AHSHER MACHINE and press OK Screen highlights FLAY MESSAGES Press OK Your messages are played Screen shows details of the message being played You can now press If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 68 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Answering machine Memos can be any length up to the available recording capacity max 20 minutes FALSE pause the message then press PLAY to resume playback DELETE to delete the message UP TIDHH to adjust the volume ON to hear messages over
58. ringly Welcome to the BT Text Service on your BT Diverse 6350 The SMS service is provided by BT Your BT Diverse 6350 can send and receive messages to any mobile phone from participating mobile networks and compatible landline telephones in the UK The fixed line SMS service is provided under BT s terms and conditions for telephone service These can be found by visiting the BT com website at http www bt com terms tor htm Subscribe to the SMS service When you send your first SMS text message from your BT Diverse 6350 you will automatically be registered for the service On receipt of your first SMS through the service the system will send you a welcome SMS message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages 39 Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a text message depends upon your call package Send an SMS text message Press MENU 13 MESSAGES is displayed then OK HRITE MESSAGE is highlighted press OK Use the keypad to write your message then press OPTIONS You can now scroll UP or DOWN to ch
59. rivate switchboards in the United Kingdom Safety information m Only use the power supply suitable for the BT Diverse 6350 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone m For the handset use only AAA Nickel Metal Hydride NiMH rechargeable batteries with a minimum capacity of 750mAh Never use other batteries or conventional alkaline batteries as this could lead to a short circuit or destroy the battery casing m If the keypad is locked it is still possible to make emergency calls to 999 and 112 numbers m Do not open the handset except to replace the handset batteries This could expose you to high voltages or other risks m Radio signals transmitted between the handset and base may cause interference to hearing aids m It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment m It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 General information 85 m Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning m Simply clean the handset and base with a damp not wet cloth
60. ry symbol shows the current level omm m Battery performance To keep your batteries in the best condition leave the handset off the base for a few hours at a time after the initial 16 hour charge Running the batteries right down at least once a week will help them last as long as possible On a full charge your BT Diverse 6200 additional handset gives up to 15 hours talk time or up to 170 hours standby The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced Batteries and handset may become warm during charging This is normal Setting up Additional handset and charger Location You need to place your BT Diverse 6200 charger close enough to a mains power socket so that the cable will reach Your BT Diverse 6200 additional handset and charger can be wall mounted see wall mounting on page 90 Plug the power adaptor cable into the underside of the charger Power adaptor cable Plug the power adaptor into the mains wall socket and switch the power on Batteries will come inserted in the battery compartment Pull the plastic tag as instructed to activate the batteries If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 7 Place t
61. s KEYPAD UHLDCEETI If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 22 Using your phone BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Quick access to messages When the screen shows you have new CALLS or SMS press M on the navigation button to see details of new missed calls and or new text messages New calls SMS messages are indicated on all registered handsets until viewed SMS Text messages Press 7 Screen highlights S45 Press OK Scroll UP or DOWN through the message list Press READ to read the message Press BACK to return to the previous menu Messages on the answering machine Press MA Screen highlights SH Scroll DOWN to HESSAGES Press OK Message playback will begin Use ON to hear messages through the speaker If required press PAUSE or DELETE You can skip to the next message by pressing RIGHT One press of LEFT will play a message again and two quick presses of LEFT will skip back to the previous message If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BR WNW N HG BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Calls Press 7 Screen highlights SH Scroll DOWN to HISSET CALLS Press OK Scroll UP or DOWN through the calls list Press BACK to return to the previous menu Directory You can store up to 100
62. sages can be kept private Each personal user area has its own Inbox Outbox and Drafts folder Setting up a user area You can choose to have PIN PROTECTION to help keep texts private If you select GEHERAL MESSAGES the sub address has been pre set as 3 Press MENU SHS MESSAGES is displayed press OK and scroll DOWN to Sis SETTIHGS and press OK Scroll DOWN to SHS USERS and press OK If required scroll DOWN to the User Area you want Press EDIT Enter the name you want e g Anne and scroll DOWN to SUB ADDRESS If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 SMS text messages 6 Press LEFT or RIGHT to select your sub address number 8 8 7 Scroll DOWN to FIH PROTECTION and press LEFT or RIGHT to select iH or OFF 8 Scroll DOWN to FIH CODE Enter your PIN if you have changed this from the factory setting of 0000 and PIN protection is set to ON 9 Press SAVE The screen shows your named user area Follow these instructions to edit a SMS user area Send a text to an SMS user area When your caller sends a text by simply adding your 1 digit sub address number on the end of your telephone number the text will automatically be stored in your personal user area Open an SMS user area When you want to read write and send text messages you must open your user area first
63. set 69 Call screening at the base 69 Answering machine settings 70 Memory full 00000000 71 Remote access 00 eee eee 72 Security PIN 0c eee eee 72 Switch on answering machine remotely 0 e cee eee eee 72 Timie Saver iu russe er de idee 72 Operating your answering machine from another phone 75 Message indicator 74 Additional handsets and bases 75 Registering additional handsets 75 Register a new BT Diverse 6200 handset to your BT Diverse 6350 Dase 2b ette go RF Rs 75 Register your handset to another base 0 00 00ee 76 Select a base 0 ee ee eee 77 De register handset 71 Help ois cie eve 78 Helpline 5 22 oorr 82 For your records If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 In this guide General information 84 Safeby oed ha eS EE OU ERES SI 84 Cleaning cvs eren orm es 85 Environmental 200 85 Product disposal instructions 86 Connecting to a switchboard 87 Dialling mode lss 87 Guarantee esee 87 Additional Replacement items 88 How many telephones can you have 89 RAMIE END 89 Wall mounting your phone 90 If you experience any problems please call the H
64. splay shows HANDSET X BE REGISTERET Press P to return to standby or BACK to go one step back in the menu If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Help Handset not registering m Check that the base is plugged into the mains power and switched on m Check that there are charged batteries in the handset and that they are fitted correctly Forgotten your PIN number m Try entering the default PIN 0000 If you have changed the number and cannot remember it contact the BT Diverse Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com No display m Check that the handset batteries are charged If necessary replace the batteries Nothing happens when you press any button m ls the keylock switched on If so press UNLOCK then to switch keylock off No connection between cordless handset and BT Diverse 6350 corded telephone m You may be out of range of the BT Diverse 6350 corded telephone Move closer Handset on the charger does not charge m Make sure the handset is placed properly on the charger When charging the battery symbol is shown filling up If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Help 79 Handset does not ring Check that the batteries ar
65. t helpdesk vtecheurope com 60 Calendar Clock BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 N DO WU KR W N Press SAVE to save selections Press P to return to standby or BACK to go one step back in the menu Time amp Date Press MENU then scroll DOWN to CALENDARSCLOCKE and press OK Scroll DOWN to TIHE amp DATE and press OK Enter the correct time then scroll DOWN Enter the correct date and scroll DOWN Press LEFT or RIGHT to select the 12hr or 24hr format Press SAVE Press Po to return to standby or BACK to go one step back in the menu If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Answering machine You can operate your BT Diverse 6350 answering machine from m the corded telephone m the cordless handset m remotely from any external Touchtone telephone The default setting for the answering machine is Off Until you change your outgoing message your callers will be greeted with the pre recorded message Hello your call cannot be taken at the moment so please leave your message after the tone Date and time An announcement of date and time of recording will be added automatically to each message and memo When playing back messages using the cordless handset the date and time of the message is displayed on the screen If
66. the machine to standby After playback Press You will hear Jo delete all old messages press delete press again all messages are deleted If messages are saved then you will hear Message saved Operating the answering machine from a handset You can use any registered BT Diverse 6200 additional handset to switch your answering machine on and off hear your messages and adjust the answering machine settings Switch on off On the handset press MENU scroll DOWN to amp HSHER MACHIME and press OK If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 64 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Answering machine During operation via the handset you will hear prompts that guide you through each step Set answer mode Set your answering machine to Answer amp Record or Answer Only See Answering Machine Settings page 70 Scroll DOWN to ASHER OH OFF and press OK Press LEFT or RIGHT to display the setting you want Press SAVE Outgoing messages This is the message your callers hear when the answering machine picks up their call Your BT Diverse 6550 comes with two pre recorded outgoing messages to choose from Answer amp Record This invites your caller to leave a message The pre recorded message is Hello your call cannot be taken at the moment so please leave your message after the tone Answer
67. tion 1 7 11 05 7187 Copy to or from a SIM card Insert the SIM card into the SIM READER slot on the BT Diverse 6350 corded telephone SIM gt jam Press NAMES then OPTIONS Scroll DOWN to SIM COFY and press OK Enter the SIM Card PIN and press OK The screen displays SIM TO PHOHE PHOHE TO SIM If copying to the SIM Card scroll DOWN to highlight PHONE TO SIM Press OK The list of directory names is displayed Scroll UP or DOWN to the entry you want and press OPTIONS Screen shows COFY ENTRY CORY ALL Use UP or DOWN to highlight the option you want and press OK If selecting a single entry the screen shows HANE COPIED You can now select another entry If copying all entries each entry is displayed and copied until all entries are copied or the directory is full Using your phone If you have problems copying directory entries from your SIM onto the BT Diverse 6550 place the SIM back into your mobile and confirm that the directory entries are stored on the SIM and not within the mobile handset directory If this is not the case then you will need to copy the entries from your mobile handset directory onto the SIM Refer to your mobile user guide for details Note sometimes the mobile handset directory entries will appear differently when they are copied to the SIM with the name being appended with a number e g Tom 1 If handset directory is empty the screen only shows SIM TO PH
68. usic on hold is switched on see page 55 your caller will hear musical tones while they are on hold During an external call press ET Your caller is put on hold The other handset will ring If you have more handsets select the handset number you want to call and press OK Press GM to switch back and forth between your external and internal callers Conference call You can hold a 3 way conversation with an external caller and another handset user at the same time During an external call press ET Your caller is put on hold The other handset will ring If you have more handsets select the handset number you want to call and press OK Press JOIN to speak to both callers together The screen shows CONFERENCE CALL If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com Using your phone 31 BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Caller Display IMPORTANT If you subscribe to a Caller Display service your handset To use Caller Display you must first shows who is calling provided the number is not withheld subscribe to your network provider s P i 2 Caller Display service A quarterly unavailable or is an international call fee is payable 7 If you have stored a name to go with the number in your F details on BT oka ee handset directory the name will be displayed instead Calling Features call BT free on
69. you subscribe to your network provider s Caller Display service the date and time are set automatically when your BT Diverse 6350 receives its first call but you will also need to set the year using a handset see page 60 If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com 62 Answering machine BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Operating the answering machine at the base Switch on off Press GP The machine announces On or Off Loudspeaker volume Volume for message playback ranges from 00 min to 04 max Press RM to increase Press WH to decrease Message indicator When you have new messages the green PLAY light flashes The display shows the total number of messages and or memos stored Play repeat skip and delete Press The machine announces the number of new messages and memos recorded The day and time of each message is announced and then the message is played If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Answering machine 63 During playback press Een pause playback press again to resume playback QD once to delete the current message once to repeat the current message twice to play the previous message E22 play the next message E stops playback and returns
70. your answer delay setting see Answering Machine Settings page 70 Set audible message alert To switch message alert on or off see Answering Machine Settings page 70 Scroll DOWN to QUTEQIHG MESSAGE and press OK Scroll DOWN to FLAY MESSAGE Press OK then use UP or DOWN to select AHSHER amp RECORD or ANSHER ONLY Press OK The outgoing message is played Press po to return to standby or BACK to go one step back in the menu Answer delay Answer delay sets the amount of time before your BT Diverse 6350 answering machine picks up a call The default setting is 20 seconds You can select an answer delay of 0 5 10 15 20 25 30 seconds or Time Saver Time Saver can save you the cost of a call when you want to ring in to find out if you have new messages If your answering machine answers after 10 seconds you have new messages If you have no new messages it won t answer your call until 20 seconds which gives you the opportunity to hang up and save the cost of a call Audible message alert When this feature is switched On your BT Diverse 6350 will beep every 10 seconds to indicate that you have new messages The default setting is off If you experience any problems please call the Helpline on 0870 240 3962 or email bt helpdesk vtecheurope com BT Diverse 6350 Issue 3 Edition 1 7 11 05 7187 Answering machine 67 New message display When you have new answering machine messages your handset sc

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