Western Digital WD4001ABYS hard disk drive
Contents
1. Western Digital Serial ATA Hard Drive Installation Guide Western Digital Western Digital Western Digital Serial ATA Hard Drive Installation Guide Information furnished by Western Digital is believed to be accurate and reliable However no responsibility is assumed by Western Digital for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of Western Digital Western Digital reserves the right to change specifications at any time without notice 2004 Western Digital Technologies Inc All rights reserved Western Digital and the Western Digital logo are registered trademarks and Data Lifeguard Tools and SecureConnect are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies 2779 001006 A02 02 04 Table of Contents Before Getting Started Kit Contents ie cioe CERE gis aie tale Sod cane RT 1 Gather These Materials and Tools 1 1 2 0 0 cece eee eee 1 System Requirements ux eee veh e E RR arn lathe OE oe alanis 1 Unpacking and Handling Procedures LL ec cece eee eee 1 Record Your Hard Drive Information LL 2 Register Your Drives gee p RECETAS RS III 2 Back Up Yo r Dat cuocere ec nacre euh Yat 2 Open Your Comp te 4 i siii Ee e E E RR Rea 2 Install the Hard Drive Jumper Settmps2. Agency Approvals Radio Frequency Interference Statement Warranty Information Agency Approvals Western Digital hard drives meet the standards of the following regulatory agencies Federal Communication Commission FCC Verified to comply with FCC Rules for Radiated and Conducted Emission Part 15 Subpart B for Class B Equipment Underwriters Laboratories UL UL Standard 1950 Standard for Safety of Information Technology Equipment including Electrical Business Equipment File E101559 Canadian Standards Association CSA CSA Standard C22 2 No 950 95 Standard for Safety of Information Technology Equipment including Electrical Business Equipment File LR68850 TUV Essen Laboratories IEC 950 EN60950 Standard for Safety of Information Technology Equipment including Electrical Business Equipment CE Compliance For Europe Verified to comply with EN55022 1998 for RF Emissions and EN55024 1998 for Generic Immunity as applicable Radio Frequency Interference Statement FCC Notice This Western Digital product has been verified to comply with the limits for a Class B computing device pursuant to Part 15 Subpart B of FCC rules This does not guarantee that interference will not occur in individual installations Western Digital is not responsible for any television radio or other interference caused by unauthorized modifications to this product If interference problems do occur consult the system equipment owner s
3. for more tips on locating the drive model number Select a Drive WDC WD2500B WDC WD200BB WDC WD200EB WDC WD2045A WDC WD204BA WDC WD204BB WDC WD204EB WDC WD20544 WDC WD205BA WDC WD205BB WDC WD22644 WDC wD2500BB WDC WD27244 Cancel 4 Ifyou are using Windows your default Web browser will open automatically and display your custom instructions If using the DOS version your instructions will display in the window Click Next to print the instructions Note If your hard drive is not listed you can manually type in the model number DATA LIFEGUARD TOOLS V11 0 8 Set Up Your Hard Drive WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE This section contains instructions for installing your new Western Digital hard drive either as a new boot drive or as an additional storage drive Install a New Boot Drive 1 Insert the Data Lifeguard Tools CD into your CD ROM drive a If using the DOS version restart the computer and boot from the CD b If using the Windows version the CD autoruns on your desktop 2 Select Run Data Lifeguard Installation Software from the setup menu 3 The main menu below appears after Data Lifeguard Tools has loaded Click on Set Up Your Hard Drive from the list of available options Data Lifeguard will take several moments to scan for all of your system devices VA Western Z Digital Set Up Your Hard Drive will ask you to select a specific target drive It wi
4. the jumper has no effect on hard drive operation KEY Jumper pins B Jumper added Ame _ A shunt Jumper Settings for Western Digital Serial ATA Hard Drives TROUBLESHOOTING 18 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Frequently Asked Questions The section contains answers to common installation questions To search the Western Digital technical support knowledge base and to view the complete list of FAQs visit our support Web site at support wdc com 0 Why does my computer hang or receive error messages on startup A Make sure that the drives power and SATA cables are properly connected If the Serial ATA host adapter card is installed in a 64 bit PCI slot on the system motherboard move the card to a 32 bit slot O Why does my drive not power up A Verify that only one power cable either SATA or legacy is connected to the drive Check to see that the power connector and SATA interface cable are securely attached and that the SATA host adapter card is properly seated in the PCI slot O Why are jumper settings not required for my Serial ATA drive on my desktop system A The Serial ATA interface connects each drive in a point to point configuration with the built in SATA port on the motherboard or with the SATA host adapter card therefore eliminating the master slave relationship as required with EIDE Each drive utilizes its own cable for data transfer rates Jumper settings for We
5. 1405 Capacity 250075 MB Partition 0 C DRV2 VOL1 25007 S gt Capacity 80031 MB Partition 0 E 80020 MB N A N A Cancel Next DATA LIFEGUARD TOOLS V11 0 9 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Note Data Lifeguard will not format or partition a currently installed boot drive the drive icon cannot be selected 5 Select Installation Type as Add the drive as a boot device If you wish to create customized partitions select the box to change advanced options and check Custom Partition Ze Data Lifeguard Tools Select how you would like to set up the drive WDC WD800JB 00CRA 1 To proceed with the default settings click Next Add the drive as an additional storage device Installation Type Add the drive as the new boot device JV Select this box if you want to change advanced options Advanced setup option Option description amp Custom partition Allows you to choose the number size and type of partitions to be created a f Back 7 Next 6 The Custom Partition Setup screen below appears Your hard drive is automatically partitioned to the largest capacity based on your operating system limitations If the drive contains existing partitions and if you wish to create or add partitions you must first click Delete to remove existing partitions To add partitions use the slider bar to size the partition th
6. Jumper Settings Frequently Asked Questions Western Digital Service and Support Information Advanced Jumper Settings Western Digital Serial ATA hard drives ship with a jumper shunt in the Default position across pins 1 and 2 It is not necessary to move the jumper shunt on the drive for workstation desktop use For enterprise storage environments use the following advanced settings SSC DIS Mode Default Spread spectrum clocking feature enabled or disabled Default setting is disabled or jumper shunt is placed on pins 1 and 2 Removing the jumper shunt will enable spread spectrum clocking feature PM2 Mode To designate the drive as power up in standby power management 2 or PM2 enabled install the jumper shunt on pins 3 and 4 The mode enables controlled spinup mainly used for server workstation environments operating in multiple drive configurations IMPORTANT PM2 mode requires a compatible BIOS that supports this feature If PM2 is enabled and not supported by BIOS the drive will not spin up and therefore will not be detected by the system OPTI Factory use only OPT2 Factory use only 8 PIN DRIVE 0 Standard configuration power management disabled Power management PM2 enabled Controlled spinup via spinup command per ATA standard PM2 Enabled D 1831 c ate atl 8642 AY 8542 Neutral storage placement In this position S
7. 00BB WDC WD273BA Back Done DATA LIFEGUARD TOOLS V11 0 16 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Alternate Instructions for Installing a Drive Windows XP 2000 If your hard drive kit did not include a Data Lifeguard Tools CD you can use Window s built in Disk Management utility to format and partition your drive Follow the instructions below according to your operating system If necessary refer to your operating system manual Install a Single Hard Drive 1 Boot to the Windows XP or Windows 2000 Installation CD 2 Follow the directions in the installation prompt Install an Additional Hard Drive in Windows Windows XP 1 Click the Start button and point to Control Panel gt Performance and Maintenance gt Administrative Tools 2 Double click on the Computer Management icon and select Disk Management on the left side 3 Right click on your new hard drive and proceed with partitioning and formatting Windows 2000 1 Click the Start button and point to Settings gt Control Panel gt Administrative Tools 2 Double click on the Computer Management icon and select Disk Management on the left side 3 Right click on your new hard drive to proceed with partitioning and formatting DATA LIFEGUARD TOOLS V11 0 17 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Troubleshooting This section contains information on the following topics Advanced
8. DC WD2500BB 00DWAO Serial Number WD WMAEH1025597 The tabs on the right display Partition Table DI advanced hard dive information r Size e a LBA Sectors 488397168 250 06 GB CHS 516822 x15 x 63 250 06 GB r DMA MW DMA Supot 012 MW DMA Active MW DMA Cycle Time 120 ns Min CyoleAWord 120 ns Ultra DMA Support 0 1 2345 Ultra DMA Active 2 Misc Firmware Revision N A S M AR T Support Enabled ATA supported 65 432 IORDY Support Yes RAW Multiple Yes Sectors Block 16 PIO Mode Support 34 PIO Cycle Time 120ns Cancel f Back 7 Done b View Jumper Settings To view the jumper settings for your drive select the drive model number and configuration then click View Jumper Settings The selected jumper setting diagram will display in your default Web browser ZA Western da Digital 1 Data Lifeguard Tools To view the jumper settings for your drive select the drive model number and configuration then click the View Jumper Settings button Click Help for tips on locating the drive model number If you have difficulty locating your drive in the list below jumper settings are often printed on the label on the top of the drive Select a Configuration Master Slave Single with Cylinder Reduction Jumper Master With Cylinder Reduction Jumper Slave With Cylinder Reduction Jumper Cable Select Cable Select With Cylinder Reduction Jumper WDC wD25
9. E Limitation of Remedies Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product WD may elect which remedy or combination of remedies to provide in its sole discretion WD shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product WD s replacement Product under its limited warranty will be manufactured from new and serviceable used parts WD s warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product whichever is longer Limitation of Damages WD s entire liability for any defective Product shall in no event exceed the purchase price for the defective Product This limitation applies even if WD cannot or does not repair or replace any defective Product and your exclusive remedy fails of its essential purpose Limited Warranty WD s limited warranty provides that subject to the following limitations each Product will be free from defects in material and workmanship and will conform to WD s specification for the particular Product No Consequential or Other Damages WD has no liability for general consequential incidental or special damages These include loss of recorded data the cost of recovery of lost data lost profits and the cost of the installation or removal of any Products the insta
10. E Cannot select NOTE Data Lifeguard will not Primary Slave SELECTED Capacity 80031 MB allow you to format or tion See RIEL your currently piedi WDC WD800JB 00CRA1 Partition 0 E 80020 MB Secondary Master COMPAQ SC 1405 Cancel Next DATA LIFEGUARD TOOLS V11 0 12 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE 5 Select Installation Type as Add the drive as an additional device If you wish to create customized partitions select the box to change advanced options and check Custom Partition Western gus Select how you would like to set up the drive WDC WD800JB 00CRA 1 To proceed with the default settings click Next Add the drive as an additional storage device Installation Type Add the drive as the new boot device Select this box if you want to change advanced options Option description T Custom partition Allows you to choose the number size and type of partitions to be created Cancel Back Next 6 The Custom Partition Setup screen appears Your hard drive is automatically partitioned to the largest capacity up to 137 GB based on your operating system limitations If the drive contains existing partitions and if you wish to create or add partitions you must first click Delete to remove existing partitions To add partitions use the slider bar to the desired size of the partition then click Add Partition After
11. LATION GUIDE 4 Mount and secure the hard drive Secure the Western Digital hard drive in an available 3 5 inch drive bay using the four mounting screws provided Note To ensure proper grounding be sure to use all four screws Mounting Frame 5 Power on the computer Replace and secure the system cover reconnect the power cable and power on the system This concludes the hard drive installation process At startup your system BIOS should auto detect the hard drive with a series of system messages identifying the Western Digital hard drive If there is no hard drive detection or an error message appears you will have to enter the system BIOS to set up the drive If the drive was detected you may now format and partition the drive a To configure the system BIOS proceed to the next section on page 6 b If your Western Digital SATA hard drive came with a Data Lifeguard Tools CD skip to Data Lifeguard Tools v11 0 on page 7 INSTALL THE HARD DRIVE 5 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Configure the System BIOS Before partitioning and formatting your hard drive you must tell the system what type of hard drive it is If you have an older system it may be necessary for you to either upgrade your system BIOS or configure the current BIOS so that the new drive will be properly detected To configure your system BIOS 1 Enter your CMOS setup program sometimes called the Setup prog
12. SATA interface cable to the SATA interface port Connect the smaller end of the WD SATA cableto an available SATA port located on your computer system s motherboard or the SATA host adapter sold separately Both configurations shown below m SATA cable connection Motherboard i SecureConnect cable Serial ATA Motherboard Configuration Motherboard 5 25 inch Bay ddr Hard Drives in 35 inch Bay Expansion Slot CD ROM Drive Me SATA Adapter Card SATA Connector on Adapter Card Faceplate 3 5 inch Floppy Drive Power Supply Serial ATA Host Adapter Configuration 3 Attach the power supply cable Attach the computer power supply cableto the legacy ATA 4 pin power connector T he legacy ATA 4 pin power connector is keyed to ensure proper insertion Caution Western D igital s SATA cable with SecureC onnect does not supply power to the drive W hen using the Western Digital SATA cable you must also attach the legacy ATA 4 pin power connector to the SATA drive If instead you use a standard SATA interface cable not included on the SATA drive DO N OT connect both SATA power cable not included and legacy power cableat the sametime or thedrive will malfunction To prevent incorrect connection use the Western D igital SATA interface cable supplied in the kit INSTALL THE HARD DRIVE 4 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTAL
13. ata Lifeguard Tools x Select the Source and Destination paths then click the Start button to begin copying files Tip If the copy does not complete successfully run ScanDisk and Defrag on the source drive and try again c Program FilesWw estern Digital Browse Progress For Current File C Program Files Westem Digital Data Lifeguard Browse Source Path Destination Path E r Overall Progress Start Stop Cancel Cne 4 When copy operation is complete click OK to display the results summary Click Done to exit Data Lifeguard Tools 5 Remove the CD and restart the computer to use your new Western Digital hard drive DATA LIFEGUARD TOOLS V11 0 15 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Hard Drive Information This feature allows you to view the drive model serial number capacity UDMA mode and other details about the selected hard drive 1 Insert the Data Lifeguard Tools CD into your CD ROM drive Select Hard Drive Information from the main menu 2 In the next window you are given options to either select View Hard Drive Information or View Jumper Settings a View Hard Drive Information Once your drive is detected click on the tabs for either Partition Table or SATA Information to display data regarding the type of drive format LBA support DMA support firmware revision etc SA Digital Model W
14. configuring the partitions click Next Western cc Data Lifeguard Tools Custom Partition Setup for WDC WD800JB 00CRA 1 80028 MB If the drive contains existing partitions and you wish to create or add partitions you must first click Delete to delete existing partitions To add partitions use the slider bar to size the partition then click Add Partition The slider bar shows the percentage of available space Size Cluster Size Partition Type 40203 MB 4K Bytes NTFS W rane W ra E NTFS Bi OTHER Add Partition Properties a f Back f Next 7 The next screen outlines your setup options number of partitions file format and the size of each partition Data Lifeguard Tools is now ready to set up your new hard drive Click Erase then Next Caution Continuing will erase all existing data on the hard drive If you are certain click Yes to proceed with format and partition DATA LIFEGUARD TOOLS V11 0 13 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE 8 After Data Lifeguard Tools has completed formatting and partitioning the drive the setup summary screen outlines all of the steps completed Click Done to exit the software eo ZA Dea Data Lifeguard Tools n The information below shows the steps completed and the steps remaining in the setup of your hard drive Congratulations You have successfully installed Drive model WDC WD2500BB 00DWAO
15. drive until you are ready to install it Your hard drive is packaged in an anti static bag Save the original packaging materials and the anti static bag in case you need to return your hard drive Your warranty will be void if your returned drive is shipped in anything other than the original packaging or Western Digital approved materials To avoid ESD problems ground yourself by touching the metal chassis of the computer or by wearing a grounding strap before handling the hard drive Articles of clothing generate static electricity Do not allow clothing to come in direct contact with the hard drive or circuit board components Handle the hard drive by the sides only Avoid touching the circuit board components on the bottom of the hard drive Do not drop shake or knock down the hard drive Do not stack hard drives or stand your Western Digital hard drive on its edge BEFORE GETTING STARTED 1 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Record Your Hard Drive Information In the table that follows write down the serial number model number and date code listed on your new Western Digital SATA hard drive The complete serial number model number and date code are on the large label at the top of the drive This information is required for technical support purposes See the illustration below for reference IMPORTANT Do not remove tear or damage the tape seal or any labels from the drive these act
16. en click Add Partition After setting the partitions click Next 55 YA be Data Lifeguard Tools mn Custom Partition Setup for WDC WD800JB 00CRA1 80028 MB If the drive contains existing partitions and you wish to create or add partitions you must first click Delete to delete existing partitions To add partitions use the slider bar to size the partition then click Add Partition The slider bar shows the percentage of available space Partition Size Cluster Size Partition Type 1 40203 MB 4KBytes NTFS W rane WB ra B urrs M OTHER Add Partition Delete Properties f Cancel f Back 7 Next 7 The next screen outlines your setup options number of partitions file format and the size of each partition Data Lifeguard is now ready to set up your new hard drive Click Erase then Next to continue Caution All existing data on the hard drive will be erased If you are prompted to continue click Yes to proceed with format and partition DATA LIFEGUARD TOOLS V11 0 10 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE 8 After Data Lifeguard Tools has completed formatting and partitioning the drive the setup summary screen outlines all of the steps completed Click Done to close or exit Western ZA Digital Data Lifeguard Tools The information below shows the steps completed and the steps remaining in the setup of your hard drive Congratulation
17. ions will void the warranty Serial Number Model Number Date Code Model Number Serial Number 9 7 S N WD xxx MDL WO oc Imm S N wo Date Code Register Your Drive Take advantage of Western Digital special offers and product updates by registering your new hard drive online at Attps www wdc com en products registration Back Up Your Data Before performing any hardware installation protect your data by backing up your existing hard drive before installing your new Western Digital hard drive Most operating systems include a backup utility Refer to your operating system or utilities documentation for instructions Open Your Computer IMPORTANT Before handling your system components discharge static electricity by touching the metal chassis of your computer or by wearing a grounding strap 1 Power off the computer 2 Unplug the power cord 3 Remove the computer system outside cover refer to your computer system manual for instructions BEFORE GETTING STARTED 2 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Install the H ard D rive IMPORTANT for WD 7200 RPM SATA hard drive kits only for all other WD SATA hard drive kits skip to Jumper Settings below If Installing Your N ew Western D igital H ard D rive as an U pgrade From a Previously Installed H ard D rive To ensure the optimal settings for your drive configuration we recommend you run the Insta
18. ll ask a few questions about how you intend to use your new hard drive and then partition and format the drive according to your choices Data Lifeguard Tools View Installation Tutorial Instructions on how to connect a new hard drive to your computer Set Up Your Hard Drive Set up a hard drive already connected to your computer Drive to Drive Copy Copy ali the files or a specific folder from one drive to another Hard Drive Information Jumper settings and other technical information about your hard drive 4 After Data Lifeguard Tools has detected your installed hard drive s select the new drive that you want to format or partition as the new boot drive and click Next If you are using a Serial ATA host adapter card click on the Additional Controllers tab to select your new drive ZA Western Z Digital Data Lifeguard Tools Select the drive you would like to set up and click Next to continue To select a different interface click on the tabs at the top Data Lifeguard wil allow you to IDE Host Conte set up any Westem Digital hard drive as additional storage Western Digital ATA and SCSI drives can also be set up as a new boot drive Primary Master WDC WD2500BB 00DWAO BOOT DRIVE Cannot select Primary Slave SELECTED WDC WD800JB 00CRA1 NOTE Data Lifeguard will not allow you to format or partition your currently installed boot drive Secondary Master COMPAQ SC
19. llation Tutorial in the Windows version of D ata Lifeguard Tools prior to the hardware installation to generate your custom installation instructions For instructions see page 8 J umper Settings Western D igital Serial ATA hard drives ship from the factory with a jumper shunt in the D efault position across pins 1 and 2 It is not necessary to move the jumper shunt on the drive for workstation or desktop use For more information on advanced jumper settings refer to page 18 Connectthe Drive Note Western D igital s Serial ATA cable with SecureC onnect included in the kit is recommended for use with all Western D igital Serial ATA hard drives 1 Connectthe SATA interface cable to the hard drive Connect the larger end of the WD SATA cable directly to the SATA interface connection on the hard drive T he SATA connectors are keyed to ensure proper insertion See 9999 E Serial ATA Serial ATA Legacy ATA power connection interface power connection connection CAUTION DO NOT connect the SATA power cable and the legacy ATA power cable to the drive at the same time or the drive may malfunction Only one power connection must be used at a time Z N Legacy ATA power receptacle connector SecureConnect cable INSTALL THE HARD DRIVE 3 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE 2 Connectthe
20. llation of replacement Products and any inspection testing or redesign caused by any defect or by the repair or replacement of products arising from a defect in any Product In the United States some states do not allow exclusion or limitation of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Your Use of the Product WD will have no liability for any Product returned if WD determines that The product was stolen from WD a The asserted defect A is not present B cannot reasonably be fixed because of damage occurring when the Product was in the possession of someone other than WD or C is attributable to misuse improper installation alteration including removing or obliterating labels accident or mishandling while in the possession of someone other than WD The Product was not sold to you as new Additional Limitations on Warranty Western Digital s warranty does not cover Products which have been received improperly packaged altered or physically damaged Products will be inspected upon receipt You can view examples of the warranty limitations at support wdc com warranty APPENDIX 23
21. manual for suggestions These suggestions may include relocation of the computer system away from the television or radio or placing the computer AC power connection on a different circuit or outlet APPENDIX 21 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE CSA Notice Le prent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B pr scrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Warranty Policy and Limitations Western Digital WD values your business and always strives to provide you the very best of service No limited warranty is provided by WD unless your WD Product Product was purchased from an authorized distributor or authorized reseller Distributors may sell Products to resellers who then sell Products to end users See below for warranty information or obtaining service No warranty service is provided unless the Product is returned to an authorized return center in the region Americas Europe Middle East Africa or Asia Pacific where the Product was first shipped by WD IMPORTANT If your Product was originally purchased as a component integrated within a system by a
22. n Digital Service and Support If you need additional information or help during installation or normal use of this product visit our product support Web site at support wdc com Warranty Services Obtain warranty information warranty status extended warranty product replacement RMA status and shipping and packaging information Downloads Library Download diagnostic and installation software Data Lifeguard Tools and drivers Technical Information Get product specifications diagnostic error codes jumper settings technical tips and online forum m Knowledge Base Explore our expert knowledge base and Frequently Asked Questions Service and Support Options Service and support options for end user customers in the United States and Canada Contact Support Contact our support representative by phone or e mail When calling for support have your Western Digital hard drive serial number system hardware and software versions available USA Canada Outside USA Europe Central Time Central European Time Telephone Numbers 800 ASK AWDC 31 20 446 7651 Monday Thursday 9 00 am 7 00 pm 9 30 am 12 00 noon 1 00 pm 5 30 pm Friday 9 00 am 5 00 pm 9 30 am 12 00 noon 1 00 pm 4 00 pm Saturday 8 00 am 5 00 pm TROUBLESHOOTING 20 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Appendix Regulatory Compliance This appendix contains information on the following topics
23. our Use of the Product 23 Additional Limitations on Warranty 0 6 eee eee ee 23 TABLE OF CONTENTS ii WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Before Getting Started Thank you for purchasing a Western Digital Serial ATA SATA hard drive This installation guide provides instructional steps and corresponding illustrations to make the installation process of your new hard drive as quick and easy as possible For the latest news and product updates visit our Web site at www westerndigital com Kit Contents Western Digital Serial ATA hard drive Western Digital SATA interface cable with SecureConnect Quick Install Guide Data Lifeguard Tools software CD for Western Digital 7200 RPM SATA hard drive kits Gather These Materials and Tools Computer system manual Operating system manual Operating system installation CD Small Phillips and flat blade screwdrivers System Requirements Serial ATA interface connector on motherboard or Serial ATA host adapter card sold separately with an available 32 bit PCI expansion slot a Windows 2000 or Windows XP Unpacking and Handling Procedures Western Digital hard drives are precision instruments and should be handled with care during unpacking and installation Hard drives can be damaged by rough handling shock and vibration or electrostatic discharge ESD Be aware of the following precautions Do not unpack your hard
24. r system cannot boot from a CD you can create a Data Lifeguard Tools bootable diskette instead See page 7 for instructions INSTALL THE HARD DRIVE 6 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Data Lifeguard Tools v11 0 Note If your hard drive kit is not supplied with a Data Lifeguard Tools CD skip to page 17 Western Digital provides Data Lifeguard Tools to assist with hard drive installation management and diagnostics Depending on your setup and configuration you can use either the Windows or DOS version of Data Lifeguard Tools Data Lifeguard Tools contents View Installation Tutorial Create view and print a customized installation manual Set Up Your Hard Drive Partition and format an installed hard drive Drive to Drive Copy Utility Copy all the files or a specific folder from one drive to another set a specific hard drive size Hard Drive Information Configure jumper settings and other technical information regarding your hard drive Register Online Register your drive online Internet connection required Note The Windows and DOS versions of Data Lifeguard Tools vary slightly from one another in text graphic placement or color Create a Bootable Diskette If you wish to use a floppy diskette to utilize Data Lifeguard Tools you can create a bootable diskette by following the instructions below You can also download the latest version of Data Lifeguard Tools from our Web site at s
25. ram Systems typically display a message at startup indicating which function key to press to enter setup The most common function keys are F1 F2 or Delete Refer to your system manual for instructions if necessary 2 Find any Auto Detection or Auto Config option that may be present in your BIOS If given a choice select the LBA Logical Block Addressing option and enable it In some cases LBA will be an option under Translation Mode In other systems Auto Detection is preselected 3 Enable options such as LBA or Translation Mode available in most current system BIOSs Note If your system BIOS does not have an Auto Config drive type or does not show full capacity disable LBA select User Defined and enter 1023 cylinders 16 heads and 63 sectors for the drive parameters If your system BIOS does not have auto config or User Defined option select Type 9 Selecting Type 9 ensures that Data Lifeguard Tools will install on your system 4 o boot from the Data Lifeguard Tools CD you may need to change the boot sequence Find the boot order settings in your system BIOS and select the CD ROM drive as the first device to be booted from startup followed by any removable devices such as floppy disk drive and the hard drive s 5 Save your settings and exit the system BIOS Insert the Data Lifeguard Tools CD into your CD ROM drive and restart Your system will boot from the Data Lifeguard Tools CD upon startup IMPORTANT If you
26. rs after Data Lifeguard has loaded Click on Set Up Your Hard Drive from the list of available options Data Lifeguard will take several moments to scan for all of your system devices Western ZA Digital Data Lifeguard Tools Set Up Your Hard Drive will ask you to select a specific target drive It will ask a few questions about View Installation Tutorial how you intend to use your new hard drive and then cid pow o cometa partition and format the drive according to your y pui choices Set Up Your Hard Drive Set up a hard drive already connected to your computer Drive to Drive Copy Copy all the files or a specific folder from one drive to another Hard Drive Information Jumper settings and other technical information about your hard drive 4 After detecting your installed hard drives select the drive that you want to format or partition as additional storage and click Next If you are using a Serial ATA host adapter card click on the Additional Controllers tab to select your new drive Western ZA Digital Data Lifeguard Tools Select the drive you would like to set up and click Next to continue To select a different interface click on the tabs at the top Data Leguad wil slow yout IDE Host Controler Fab ec edel Primary Master Capacity 250075 MB FIESTA Partition 0 C DRV2_VOLI 25007 WDC WD250088 00DWAO dives can also be set up as a new boot drive BOOT DRIV
27. s You have successfully installed Drive model WDC WD2500BB 00DWA0 setup summary partitioned and formatted your new hard drive Drive setup steps completed Click Done to close Data Lifeguard and start using e Partitioned drive your new drive Formatted drive Drive setup steps to be completed Drive setup complete 9 Remove the Data Lifeguard Tools CD from the CD ROM drive and choose from the following options a If installing Windows insert the Windows installation CD to boot from the CD ROM drive and restart the system Follow the on screen instructions to install the operating system Note Windows installation will inform you that there is an existing partition on the drive Since the drive has been previously set up using Data Lifeguard Tools you can bypass this function and proceed directly with Windows installation b If an operating system has already been installed restart the system 10 This concludes the hard drive setup process Your Western Digital hard drive is now ready to use DATA LIFEGUARD TOOLS V11 0 11 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Install an Additional Storage Drive 1 Insert the Data Lifeguard Tools CD into your CD ROM drive a If using the DOS version restart the computer and boot from the CD b If using the Windows version the CD autoruns on your desktop 2 Select Run Data Lifeguard Installation Software from the setup menu 3 The main menu appea
28. setup summary partitioned and formatted your new hard drive Drive setup steps completed Click Done to close Data Lifeguard and start using e Partitioned drive your new drive e Formatted drive Drive setup steps to be completed e Drive setup complete f Done 9 Remove the CD from the CD ROM drive to begin using your new Western Digital hard drive as additional storage A new drive letter and icon will appear under My Computer 10 This concludes the hard drive setup process Your Western Digital hard drive is now ready to use DATA LIFEGUARD TOOLS V11 0 14 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Drive to Drive Copy Utility The Drive to Drive Copy utility enables you to copy files from one drive to another This feature is useful if you wish to replace your existing bootable hard drive with a newer faster hard drive 1 Insert the Data Lifeguard Tools CD into your CD ROM drive Select Drive to Drive Copy from the main menu 2 Select the Source and Destination paths with the selected folders You can click on Browse to easily access the folder or files on both hard drives Note Existing files on the destination hard drive will be overwritten if there are files on the source drive with the same name 3 When you have selected the folder for each path click Start to begin drive copy The progress bar for the current file being copied and the overall progress is displayed z m GS ZZ Dea D
29. sore anali XV eee eni 3 Gonnect theDive io Maria init 3 Configure the System BIOS LL 6 Data Lifeguard Tools v11 0 Create a Bootable Diskette serinati penis ua Lonn AETA eee 7 View Installation Tutorial 8 Set Up Your Hard Drivers es iii A Segue 9 Install a New Boot Drive LL 9 Install an Additional Storage Drive 0 0 ee eee 12 Drive to Drive Copy Valiy essers serii cada i ra eei 15 Hard Drive Information 16 Alternate Instructions for Installing a Drive Windows XP 2000 17 Troubleshooting Advanced Jumper Settings 18 Frequently Asked Questions 19 Western Digital Service and Support 20 Appendix Regulatory Compliance 0 0 2 eee cece eee nee 21 Ag ncy Approvals sciagura pUESCONUETe ERY ei 21 Federal Communication Commission FCC 21 Underwriters Laboratories UL LL 21 Canadian Standards Association CSA 21 TABLE OF CONTENTS i TUV Essen Labotatoriesz vr ead REG ia 21 CE Compliance For Europes ssie raoa ot eee eee ees 21 Radio Frequency Interference Statement 21 BEC Notice ed EU UE ala guia eae ERR A BLUE 21 CS A NOUCe ends ree Sehr ie HEN eee EG ERSNE PI 22 Warranty Policy and Limitations 0 0 0 cece eee eee 22 Return Material Authorization LL 22 Extended Warranty eee cece baad ra 22 Warranty Limitations LL 22 Limitation of Remedies LL 23 Limitation of Damages c l 23 Limited Warranty vecta edo e p 23 No Consequential or Other Damages 23 Y
30. stern Digital Serial ATA hard drives are mainly used for enterprise storage environments 0 Why does Windows recognize the drive as SCSI when it is Serial ATA A Most third party controller cards and RAID adapters are recognized as a SCSI device under Device Manager This is normal and will not affect your drive or system performance O How do I verify if my Serial ATA drive is recognized by my system A Right click on the My Computer icon select Properties left click on the Hardware tab and click on Device Manager in the window Double click on Disk Drives Your new Western Digital Serial ATA drive should be listed as a SCSI Disk Device or Serial ATA Disk Device If not make sure that all cables are securely attached and that your system BIOS has been properly configured lolx ae we e ooo est ie CHALA E Computer Disk drives c mM D36 OGD DOFNAO SCSI Disk Device DI WDC WDS00BB 75CAA0 H Display adapters EH 5 DVD CD ROM drives H 6 Floppy disk controllers H Floppy disk drives HS IDE ATA ATAPI controllers IEEE 1394 Bus host controllers HE Keyboards 5 573 Mice and other pointing devices z Monitors Network adapters P Ports COM amp LPT SCSI and RAID controllers lt Sound video and game controllers J System devices Universal Serial Bus controllers EE TROUBLESHOOTING 19 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE Wester
31. system manufacturer no limited warranty is provided by WD Contact the place of purchase or the system manufacturer directly for warranty service Return Material Authorization No Product may be returned directly to WD without first contacting WD for a Return Material Authorization RMA number An RMA number may be obtained from our online support Web site at support wdc com An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns are to be shipped pre paid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product For information on approved shipping containers visit our product support Web site at support wdc com Extended Warranty Customers can purchase an extended warranty on internal WD products with less than a 3 year warranty The maximum warranty period for these products including any warranty extension cannot be longer than 3 years from the date of manufacture Extended warranty is currently available for purchase online at support wdc com Warranty Limitations WD s limited warranty provides that subject to the following limitations each Product will be free from defects in material and workmanship and will conform to WDC s specification for the particular Product APPENDIX 22 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUID
32. upport wdc com download It 2 Insert the Data Lifeguard Tools CD into your CD ROM drive a If using the DOS version restart the computer and boot from the CD b If using the Windows version the CD autoruns on your desktop When the setup menu appears select Create a Data Lifeguard Bootable Installation Diskette Follow the directions as prompted DATA LIFEGUARD TOOLS V11 0 7 WESTERN DIGITAL SERIAL ATA HARD DRIVE INSTALLATION GUIDE View Installation Tutorial This section allows you to create and print custom hardware installation instructions Note The model number for your hard drive is printed on the label located on the top of the drive 1 Insert the Data Lifeguard Tools CD into your CD ROM drive a If using the DOS version restart the computer and boot from the CD b If using the Windows version the CD autoruns on your desktop 2 Select View Installation Tutorial from the setup menu 3 Data Lifeguard Tools may ask you to select your model number or the desired hard drive configuration depending on whether you run the Windows or DOS version Follow the instructions as prompted to create and print your custom instructions Western VA Wests Select the model number of the hard drive you wish to add to your system Click Next to continue The model number is printed on the label on the top of the drive and is usually listed next to the word Model or adjacent to a barcode Click Help
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