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Axis 241QA

1. Power e External power adapter PS K included 9V DC 9W Via terminal connector 7 20V DC max 8W Operating conditions Temperature 5 C 41 F to 50 C 122 F Humidity 20 80 RH non condensing System integration support API for software integration available at www axis com includes HTTP API AXIS Media Control SDK Event trigger data in video stream Embedded scripting Access to serial port peripherals via HTTP TCP Embedded operating system Linux 2 4 Minimum web browsing requirements e Pentium III 500 MHz or higher or equivalent AMD 128 MB RAM AGP graphics card DirectDraw 32 MB video RAM e Windows XP 2000 NT 4 0 ME or 98 NT4 0 ME or 98 is only Mjpeg And not supported by AMC according to README DirectX 9 0 or later Internet Explorer I E 6 x or later For other operating systems and browsers see www axis com techsup Supported protocols HTTP HTTPS SSL TLS TCP SNMPv1 v2c v3 MIB II RTSP RTP UDP IGMP RTCP SMTP FTP DHCP UPnP ARP DNS DynDNS SOCKS This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit See www openssl org AXIS 241Q S QA SA Technical Specifications Item Specification Approvals EMC EN55022 1998 A1 CISPR 22 1997 A1 Class B e EN55024 1998 A1 A2 EN61000 3 2 2000 e EN61000 3 3 1995 A1 VCCI 2003 Class B ITE CISPR 22 1997 A1 2000 Class B
2. Audio volume too low high Volume settings incorrect Input and output gain set incor rectly Poor audio quality Too many users User too close to microphone Feedback from speaker Background noise CPU overloaded Color depth set incorrectly on clients Set to 16 bit or 32 bit color If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering This is done on the MPEG 4 tab in the AMC control panel applet Ensure that your graphics card is using the latest device driver The latest drivers can usually be downloaded from the manufacturer s web site Modify the settings for your graphics adapter Please see the adapter s documentation for more information Check that the sound card in the PC and the connections to the speaker and microphone are working Ensure that the mute button is not pressed and the volume settings are correct Ensure that full duplex is selected if you want to have two way audio communication The Post Content Length set in the proxy server is too low Set the value of the Post Content Length in your proxy server to 1MB or more You may need to contact your system administra tor to do this Sound card does not support full duplex For information on how to check if your sound card supports full duplex please visit http support microsoft com AXIS 2410 S QA SA works locally but not externally Check the Internet firewall settings with your sys
3. ie sexu epe Re pex Gau eser aR uk ecd gees Pera nur aos 63 General performance considerations 00cc cece e eee 66 Optimizing your system 1 e Hmmm 66 Frame rates Motion JPEG ccc cece eens 67 Frame rates MPEG 4 sssssuuueesssssss sen 67 BandWidth sisi euesesxesckeekRxde raara KERRIE ARE ER EEKE NER E RE 68 hnc a EDUARD 69 AXIS 241Q S QA SA Product Description Product Description This manual is applicable for the following Axis Video Servers AXIS 241S 1 port video server AXIS 2410 4 port video server AXIS 241SA 1 port video server including 2 way audio e AXIS 24104 4 port video server including 2 way audio e Blade versions The information provided in this manual applies to all models unless otherwise indicated The Video Server is fully featured for security surveillance and remote monitoring needs It is based on the AXIS ARTPEC 2 compression chip and can digitize up to 4 analog video sources and make these available on the network as real time full frame rate Motion JPEG and or MPEG 4 video streams The AXIS 241Q 241QA has 4 BNC inputs for analog video devices and the AXIS 241S SA has 1 BNC input and a matching loop through output The AXIS 241S SA can also accommodate Y C video using an Y C to BNC cable not included The Video Server is equipped with RS 232 and RS 485 ports for connecting third party PTZ systems It also has 4 alarm inputs and 4 alarm outpu
4. To reset the Video Server to the original default settings go to the System Options gt Maintenance web page described in Maintenance on page 51 or use the control button on the Video Server as described below Using the Control Button Follow the instructions below to reset the Video Server to the factory default settings using the Control Button 1 Keep the Control button Switch off the Video Server by disconnecting power Press and hold the Control AXIS 2410 Video Server Button while reconnecting the power AXIS A pressed until the Status Indicator displays yellow this may take up to 15 seconds Status Indicator Control Button Release the Control Button 5 When the Status Indicator changes to Green may take up to 1 minute the process is complete and the Video Server has been reset Re install the Video Server as described in the Installation Guide 53 54 AXIS 241Q S QA SA Unit Connectors Unit Connectors The following connectors are described in this section e The D Sub Connector on page 54 e The I O Terminal Connector on page 55 e COM Ports RS 232 and RS 485 on page 56 e Y C to BNC Cable AXIS 241S SA only on page 57 The D Sub Connector The Video Server provides one 9 pin D sub connector providing the physical interface for an RS 232 port used for connecting accessory equipment such as stand alone PTZ devices for the remote control of connected vi
5. Preset Positions Guard Tour v Advanced Device Ctrl Panel OSD Menu Control Queue Event Configuration gt System Options About PTZ Control Queue AXIS 241Q Video Server Live View Setup Help On Screen Display Menu Q Video Sensormatic Ultra 7 Open UP MENU Close 1 7 Back we SET PRESET MAP 1 HOME POSITION 1 SELF RETURN AUTO MODE Select OFF OFF AUTO PAN KEY AUTO PAN DIGITAL FLIP LOCAL REMOTE SPECIAL1M1 CAMERA 1 RS485 SET UP 2 PTZ Control Queue Status in queue p seconds Request control Position in queue Time remaining Use the PTZ Control Queue window to enable and disable PTZ queueing This window allows you to set up a queue for viewers wanting to access the Video Server and limits the number of viewers and the length of time each viewer can access and control the video stream For more information on how to set up the control queue please see the online help O gt Basic Configuration gt Video amp Image gt Live View Config PTZ Configuration Control Queue gt Event Configuration gt System Options About AXIS 241Q Video Server Live View Setup Help PTZ Control Queue 2 Control Queue Settings Enable PTZ control queue for 1 100 5 3600 Save Reset Limit number of users in queue to Control queue polltime Note also that a viewer who belongs to a group see Security on page 45 that has a higher PTZ priority can go
6. Video amp Image gt Audio gt Live View Config Use current position as Home Ml PTZ Configuration Add Preset Positions Available positions Guard Tour nn gt Advanced mx Control Queue Hm RW gt Event Configuration gt System Options About PAN TILT Down PAN Left Right ZOOM Wide P Tele Ctrl panel FOCUS Near Far IRIS Close Open PTZ Control Queue Users Status in queue No entry in queue with higher priority than yours Position in queue Time remaining o seconds Request control Preset Positions A preset position is a pre defined camera view than can be used to quickly move the camera to a specific location From Preset Position Setup use the Pan Tilt and Zoom PTZ controls to steer the camera to the required position When satisfied with the camera s position enter a descriptive name The camera position iris and focus settings are then saved as a preset position The position can be assumed at any time by selecting the preset s name from the Preset positions drop down list Preset positions can be selected in Live View from events and in Sequence mode One position can be set as the Home position which is readily accessible by clicking in the box beside Use current position as Home The position s name will then have H added e g Office Entrance H 40 AXIS 241Q S QA SA Pan Tilt Zoom PTZ Controls If the Video Server has been appropriately configured the Live View page will
7. enables the Video Server to receive status data and send commands via HTTP Pan Tilt Zoom PTZ for controlling a PTZ device A PTZ device requires a driver for its function Drivers can be obtained from www axis com Please see page 38 for infor mation on how to connect PTZ devices AXIS 2410 S QA SA Unit Connectors 57 Y C to BNC Cable AXIS 241S SA only The AXIS 241S SA supports conversion from Y C S video to composite video using an Y C to BNC cable The cable is available as an accessory see the Axis Web site at http www axis com Follow these instructions to connect the Y C to BNC cable 1 Connect the BNC connector marked IN to the Video In connector on the Video Server 2 Connect the BNC connector marked OUT to the Video OUT connector on the Video Server 3 Connect the Y C connector to the Y C video unit S video 4 Set the dip switches on the front panel of the unit to 1 on 2 on 3 off 4 off 5 Go to the AXIS 241S SA Web pages under Setup Video amp Image Video Source and select Y C S video from the Physical connector drop down list me One female MiniDin 4 pol connector split into two BNC connectors Below is a description of how the cable is assembled for those who wish to use standard components 1 Use two male BNC connectors and one female 4 pole The pins on the MiniDin connector MiniDin connector 2 Connect pin 1 2 and shield on the MiniDin connector
8. for descriptions of each available option Motion Detection In the Motion Detection menu you can configure the video source s for motion detection The motion detection feature is used to generate an alarm whenever movement occurs or stops in the image The AXIS 241Q QA can use a maximum of 40 Include Exclude windows whilst the AXIS 241S SA can use a maximum of 10 Include windows target specific areas within the image e Exclude windows are areas to be ignored within the Include window Once configured the motion detection windows will appear in a list when motion detection is selected to trigger an event See How to set up a triggered event above Note Using the motion detection feature may decrease overall performance in the Video Server AXIS a AXIS 241Q Video Server Live View Setup Help Basic Configuration Motion Detection 2 Configure Included Configure Excluded w Video amp Image indows Windows gt Live View Config Event Configuration Instructions Event Servers Event Types v Motion Detection Video 1 Video 2 Video 3 Video 4 Port Status System Options About Activity View All Windows C View Selected Window How to configure Motion Detection This example describes how to configure Video 1 for motion detection 1 Click Motion Detection in the Event Configuration menu 2 Select video source 1 from the menu AXIS 2410 QA only 3 Click the
9. i e http or https in the browser s address field The IP address has been changed 1 Move the Video Server to an isolated network or to one with no DHCP or BOOTP server Set by DHCP the IP address again using the ARP Ping command 2 Access the unit and disable BOOTP and DHCP in the TCP IP settings Return the unit to the main network The unit now has a fixed IP address that will not change 3 As an alternative to 2 if dynamic IP address via DHCP or BOOTP is required select the required service and then configure IP address change notification from the network settings Return the unit to the main network The unit will now have a dynamic IP address but will notify you if the address changes Other networking problems Test the network cable by connecting it to another network device then Ping that device from your workstation See instructions above Cannot send notifications uploads alarms etc to a destination outside the local network Firewall protection The Video Server can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server Your Video Server is accessible locally but not externally Firewall protection Check the Internet firewall with your system administrator Default routers required Check if you need to configure the default router settings The Internet site is too heavily Use a script on your web server to relay images from the Video Server to the Internet loaded The Power ind
10. up to 3 configurable masks rocs tw 5 can be used to conceal different me ui areas of the video image Selecting the overlay mask type from the menu will display further settings available for the selected type See the online help for further information Note If you need to see an area of the video that is covered by an overlay or mask a privacy mask cannot be bypassed An overlay image however can be bypassed with the help of the AXIS HTTP API Upload and use an overlay To upload an overlay image to the camera 1 Select Uploaded image as overlay in the drop down list for Overlay Mask Type New options appear 2 In the field Upload own image click the Browse button and locate the image file on your computer or server 3 Click the Upload button and follow the on screen instructions To use an already uploaded image 1 Select an uploaded image from the Use image drop down list 2 Place the image at the required location by entering the x and y coordinates 3 Click Save AXIS 241Q S QA SA Video amp Image Settings 23 AXIS a AXIS 241QA Video Server Live View Setup Help gt Basic Configuration v Video amp Image Image Video Source Overlay Mask Advanced Audio Live View Config PTZ Configuration gt Event Configuration Overlay Mask Settings o Overlay Mask Type Overlay Mask Type Uploaded image as overlay x Image for Overlay Upload own image SEs Browse Upload Use image ete over
11. Apple Computer Inc registered in the U S and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP is a certification mark of the UPnP Implementers Corporation Support Services Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and firmware updates find answers to resolved problems in the FAQ database Search by product category or phrases report problems to Axis support staff by logging in to your private support area visit the Axis Support Web at www axis com techsup Safety Notice Battery Replacement The Video Server uses a 3 0V CR2032 Lithium battery as the power supply for its internal real time clock RTC This battery will under normal conditions last for a minimum of 5 years Low battery power affects the operation of the RTC causing it to reset at every power up A log message will appear when battery replacement is required The battery should not be replaced unless required If the battery does need replacing observe the following points Caution Danger
12. Configure Included Windows radio button 4 Click New 5 Enter a descriptive name of your choice under Windows name AXIS 241Q S QA SA Event Configuration 6 Adjust the size drag the bottom right hand corner and position click on the text at the top and drag to the desired position 7 Adjust the Object size History and Sensitivity profile sliders see table below for details Any detected motion within an active window is then indicated by red peaks in the Activity window the active window has a red frame 8 Click Save If there are parts of the Include window that you wish to exclude click the Configure Excluded Windows radio button and repeat steps 1 8 above Please use the online help for descriptions of each available option trigger motion detection trigger motion detection for only a very short period Parameter Size History Sensitivity High Only very large objects An object that appears in the region will Ordinary colored objects against ordinary trigger motion detection trigger the motion detection for a long backgrounds will trigger the motion period detection Low Even very small objects An object that appears in the region will Only very bright objects against a dark background will trigger motion detection Default values Low Medium to High Medium to High Examples e Avoid triggering on small objects in the image by selecting a high size level e T
13. HTTPS connection Certificate to use HTTPS for communication with the Video Server a Certificate must be created using one of these methods A self signed certificate can be created in the Video Server but this does not guarantee the same level of security as an official certificate e An official certificate issued by a CA Certificate Authority A CA issues and manages security credentials and public keys for message encryption 1 Click either Create self signed certificate or Create Certificate Request and enter the required information in the provided fields 2 Click OK 3 Create self signed certificate generates and installs a certificate which will be displayed under Installed Certificate Create Certificate Request generates a PEM formatted request which you copy and send to a CA for signing When the signed certificate is returned click Install signed certificate to install the certificate in the Video Server 4 Set the HTTPS Connection Policy for the administrator Operator and Viewer to enable HTTPS connection set to HTTP by default Please refer to the home page of your preferred CA for information on where to send the request etc For more information please see the online help Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock format in overlay images New Server Time Select your time zone from the drop down list and check t
14. New users are authorized with user names and passwords or the administrator can choose to allow anonymous viewer login to the Live View page as described below Users the user list displays the authorized users and access levels Viewer Provides the lowest level of access which only allows the user access to the Live View page Operator An Operator can view the Live View page create and modify event types and adjust certain other settings The Operator does not have access to the Systems Options configuration pages Administrator An administrator has unrestricted access to the Setup Tools and can determine the registration of all other users User Settings check the corresponding checkboxes to enable Anonymous viewer login allows any viewer direct access to the Live View page Anonymous PTZ control login allows any viewer access to the Pan Tilt Zoom con trollers on the Live View page if Pan Tilt Zoom is available IP Address Filtering Checking the Enable IP address filtering box enables the IP address filtering function Up to 256 IP address entries may be specified a single entry can contain multiple IP addresses Click the Add button to add new filtered addresses When the IP address filter is enabled addresses added to the list are set as allowed or denied addresses All other IP addresses not in this list will then be allowed or denied access accordingly i e if the addresses in the list a
15. PCM scheme operating at 8 kHz sample rate G 726 Frequently used speech compression algorithm in telecommunications due to its high perceived speech quality and low resource requirements Half duplex A half duplex link communicates in one direction at a time only much like a walkie talkie Two way communication is possible but not simultaneously HTTP Hypertext Transfer Protocol The set of rules for exchanging files text images sound video and other files on the World Wide Web HTTP S HTTPS An extension to the HTTP protocol to support sending data securely over the World Wide Web Intranet A private network limited to an organization or corporation Usually closed to external traffic IP Internet Protocol See TCP IP IP address A unique number used by a computer on the network to allow it to be identified and found ISMA Internet Streaming Media Alliance JPEG A standard image format used widely for photographs Also known as JPG LAN A local area network LAN is a group of computers and associated devices that typically share common resources within a limited geographical area Linux A popular operating system that is open source and practically free of charge Lux A standard unit for light measurement Mbit s Megabits per second A unit for measuring speeds in networks A LAN might run at 10 or 100 Mbit s MPEG 4 A video compression standard that makes good use of bandwidt
16. PTZ Configuration Preset Positions Guard Tour Advanced Control Queue gt Event Configuration Add Modify Start Stop Remove gt System Options About Advanced Device Settings The device settings window is for driver specific settings so the appearance of this window can vary depending on the driver installed Options that can be configured include Driver Specific Settings for Video Source 1 Mechanical Limits for Moving Video Source 1 Light Control for Video Source 1 and Extended Driver Specific Settings for Video Source 1 Ctrl Panel The Panel View Settings window contains tools for creating and saving short command buttons that are located under the Control panel These buttons provide direct access to various built in auxiliary commands provided by the PTZ driver and are displayed in the PTZ Panel Limits Define the pan tilt zoom and focus limits for the Video Server Movements to the left and right up and down can be restricted to narrow the area under surveillance The near focus limit can be set to avoid focusing on objects too close to the camera AXIS 241Q S QA SA Pan Tilt Zoom 43 OSD Menu If the PTZ unit supports an internal configuration menu this can be accessed using the On Screen Display OSD Configure the analog camera by opening and navigating through its internal menu in this display Basic Configuration Video amp Image gt Audio gt Live View Config PTZ Configuration
17. Power Indicators flash as follows Unlit No connection Green Steady for connection to a 100 Mbit s network Flashes for network activ Network ity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit When configured for no flash on camera access Green Steady for normal operation Can be configured to flash green at intervals whenever the camera is accessed See the online help for more informa Status tion Amber Steady during startup reset to factory default or when restoring settings Red Slow flash for failed upgrade Power Green Normal operation DIP Switches upon delivery the AXIS 241S SA is configured for composite video input Switch 1 2 3 4 75 ohm video in 75 ohm video out Connects video in and Not used Description S S termination termination video out Composite video input on off on n a Y C video input on on off n a tion by setting sw Note If the AXIS 241S SA is to be connected in loop through with other equipment disable the input termina itch 1 to the up position OFF Failure to do this may cause reduced image quality Control Button Press this button to restore the factory default settings as described in Resetting to the Factory Default Settings on page 53 or to install using AXIS Internet Dynamic DNS Service see AXIS 2410 S QA SA Video Server Installation Guide AXIS 241Q S QA SA Produc
18. Sched Manual Time frane Video loss Inactive Yes Inactive No Inactive Yes Normal Normal Normal My Event Scheduled up Triggered up Add triggered Add scheduled Copy Modify Remove Fu FTP upload Hu HTTP upload Eu Email upload O Output port En Email notification ation set Hn HTTP notification Tn TCP notification P PTZ pre send video images to an FTP server or send a notification email to a pre configured email address with a pre con figured message Video images can be sent as an attachment with the email Triggered Event A triggered event is activated by e g e a push button connected to an input port e alost signal from a video source e e on restart reboot after e g power loss How to set up a triggered event This example describes how to set the Video is opened 1 2 3 4 5 e g only after office hours e g an Input port with a connected on the Video Server detected movement in a configured motion detection window a manually activated action e g from an action button in the web interface Server to upload images when the main door Click Add triggered on the Event types page Enter a descriptive name for the event e g Main door Set the priority High Normal or Low see online help files Select which Video Source the event is to act on e g Video 1 on Main door Set the Respond to Trigger parameters when the event is to be active Selec
19. Server Report with your query Information The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis support service Configuration Log Level for Log Files from the drop down list select the level of information to be added to the Log file Log Level for Email from the drop down list select the level of information to send as email and enter the destination email address Advanced Scripting is an advanced function that provides the possibility to customize and use scripts This function is a very powerful tool Caution Improper use may cause unexpected behavior or even cause loss of contact with the unit If a script does cause problems reset the unit to its factory default settings A backup file may be of use to return the unit to its latest configuration Axis strongly recommends that you do not use this function unless you fully understand the consequences Note that Axis support does not provide assistance for problems with customized scripts For more information please visit the Developer pages at www axis com developer Plain Config this function is for the advanced user with experience of Axis Video Server configuration All parameters can be set and modified from this page including the audio encoding format Help is available from the standard help pages AXIS 241Q S QA SA System Options Resetting to the Factory Default Settings
20. can also be used to traverse firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Other methods of accessing the video stream Video images from the Video Server can also be accessed in the following ways e If supported by the client the Video Server can use Motion JPEG server push to display video This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Assingle JPEG images in a browser Enter e g the path http lt ip gt axis cgi jpg image cgi resolution CIF e Windows Media Player This requires AMC and the MPEG 4 decoder to be installed The paths that can be used are listed below in the order of preference e Unicast via RTP axrtpu lt ip gt mpeg4 media amp e Unicast via RTSP axrtsp lt ip gt mpeg4 media amp e Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt mpeg4 media amp e Unicast via RTSP tunneled via HTTPS axrtsphttps lt ip gt mpeg4 media amp e Multicast axrtpm lt ip gt mpeg4 media amp Notes e ip IP address e video source number or the quad stream This is set to 1 if omitted AXIS 2410 S QA SA Video and Audio Streams 17 Other MPEG 4 clients Although it may be possible to use other clients to view the MPEG 4 stream it is not guaranteed to work in all cases For some other clients e g QuickTime the Video Object Type must be set to Simp
21. can be started by refreshing the page in the Web browser Note that the maximum video stream time does not apply to clients connecting via multicast To avoid bandwidth problems on the network the frame rate allowed to each viewer can also be limited Select either Unlimited or define a maximum frame rate per viewer Test For a preview of the image and overlay settings before saving click Test When you are satisfied with the settings click Save Video Source Settings These settings allow you to enter a descriptive name for the video source and also to eliminate any black borders surrounding the image by making Offset adjustments See the online help for more information AXIS 241S only Select the physical connector the video source is connected to BNC or Y C The AXIS 241S supports conversion between composite video and Y C s video using an ACC Y C to BNC cable e BNC composite video connects a standard video camera or other video equipment e Y C S video connects a Y C S video camera or other video equipment 22 AXIS 241Q S QA SA Video amp Image Settings Overl ay Ma sk Settin gs AXISA AXIS 241Q Video Server Live View Setup I Help Overlay Mask Type Overlay Mask Type allows you to place an overlay or up to three privacy masks over the video image e Upload and place an image as an overlay usually used to provide extra information in the video image e Place up to three privacy masks iind oe um
22. connected to the Line Mic in jack of the AXIS 2410A SA The audio source can be set to Microphone or Line If you are using a microphone the input sensitivity can be set to High or Low See Technical Specifications on page 63 for the exact maximum levels The Enable microphone power option provides DC power for the external microphone If you use a small electret condenser microphone such as a clip on mic or a PC microphone this option needs to be enabled To use a high impedance dynamic microphone DC power should not be enabled DC power will not harm the microphone but if you are uncertain try switching it off and on By default value is DC power enabled To use a professional microphone requiring 48V phantom power you need an external power supply and must use a balanced unbalanced converter audio transformer in between AXIS 241Q S QA SA Audio AXIS 241QA SA only 27 If there are problems with the sound input being too low or high it is possible to adjust the input gain for the microphone attached to the AXIS 241QA SA Audio Output If the sound from the speaker is too low or high it is possible to adjust the output gain for the active speaker attached to the Video Server When satisfied with the settings click Save or click Reset to revert to the previously saved settings Advanced Audio Settings The Advanced Quality Settings allows you to tune the audio input to suit your environment AXIS a AXIS 241QA Video Serv
23. gt Video amp Image H Port 1 Usage d J T G ic TCP IP gt Live View Config Pan Tilt Zoom gt Event Configuration System Options gt Security Date amp Time gt Network v Ports amp Devices I O Ports RS232 RS485 Maintenance gt Support gt Advanced About 3 Select Pan Tilt Zoom from the Usage drop down list 4 Click Upload to install a PTZ driver PTZ drivers are available from the Axis Web site at www axis com 5 Click Port Options to modify the port settings The default values correspond to the values specified by the PTZ driver 6 From System Options gt Ports amp Devices select the port configured for PTZ and then select the video source to use with the device 7 If required click the Advanced Options button to make further settings and see the online help C AXIS 241Q S QA SA Pan Tilt Zoom 39 Note Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP IP client Please refer to the Axis Website at www axis com for further information PTZ Configuration Once PTZ has been installed for the Video Server PTZ Configuration now appears in the menu to the left along with the following submenus AXIS a AXIS 241Q Video Server Live View Setup Help Preset Positions 2 Preset Position Setup Current position gt Basic Configuration
24. in front of other users in the queue and take control of the Video Server The order of priority for taking control of the queue is listed below 1 Administrators An administrator may take the PTZ control regardless of who is currently first in queue The administrator will be removed from queue 60 44 AXIS 241Q S QA SA Pan Tilt Zoom seconds after the their last PTZ control command 2 Event You can set up the AXIS 2410 S QA SA to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm The event will immediately be place first in queue except when an administrator is in control For more information see Triggered Event on page 34 3 Operator Same as administrator with lower priority 4 Guard Tour Guard tour has control of PTZ for an indefinite period of time It may be overridden by Operator Event or administrator Guard Tour will resume when higher priority groups leaves the queue For more information see Guard Tour on page 42 5 Viewer Multiple viewers will need to wait for their turn The viewer has 60 seconds to control PTZ until control is passed to the next viewer in queue Note In order to be able to identify different users in the viewer group cookies need to be enabled on the client AXIS 241Q S QA SA System Options 45 System Options Security User access control is enabled by default when the administrator sets the root password on first access
25. is with the DIP switches set in the down position Note If the video source is to be connected in parallel with other equipment disable the input termination by turning the corresponding DIP switch to the up position OFF Failure to do so may cause reduced image quality Control Button Press this button to restore the factory default settings as described in Resetting to the Factory Default Settings on page 53 or to install using AXIS Internet Dynamic DNS Service See AXIS 241Q S QA SA Video Server Installation Guide Video Inputs Accommodates up to 4 separate video sources VIDEO 1 VIDEO 4 simultaneously Each supported video input is connected using a coax BNC connector Physical connections made using e g 75 Ohm coax video cable have a recommended maximum length of 800 feet 250 meters Line Out AXIS 241QA only Mono audio output line level which can be connected to a public address PA system or an active speaker with a built in amplifier A pair of headphones can also be attached Line Mic In AXIS 241QA only One 3 5mm input for a mono microphone or for line in mono signal only the left channel is used from a stereo signal 7 8 AXIS 241S AXIS 241SA AXIS 241Q S QA SA Product Description AXIS 241S SA Front Panel AXIS 241S Video Server AXISA S Control Button Control Button Indicators After completion of the startup and self test routines the multi colored Network Status
26. leave floating or unconnected to 4 Digital Input 2 deactivate 5 Digital Input 3 6 Digital Input 4 7 Transistor Output With a maximum load of 100mA and maximum voltage of 24V DC this 8 Transistor Output output has an open collector NPN transistor with the emitter 9 Transistor Output connected to pin 2 GND If it is to be used with an external relay a diode must be connected in parallel with the load for protection 10 Transistor Output against any voltage transients RS 485 A non inverting A half duplex RS 485 interface for controlling auxiliary equipment 12 RS 485 B inverting e g PTZ devices The Video Server includes one green 12 pin connector block Connect input output devices to this block 1 Loosen the corresponding screw on top of the pin on the connector block see the table above to determine which pin to use 2 Push the cable into the connector block and secure it by fastening the screw 3 Once all devices are connected connect the connector block to the Video Server s terminal connector 55 56 AXIS 2410 S QA SA Unit Connectors Schematic Diagram 1 O Terminal Connector PS K 9W e g push button Relay Device RS 232 D SUB COM Ports RS 232 and RS 485 The COM Ports RS 232 and RS 485 support several operational modes Generic TCP IP enables the Video Server to receive status data and send commands via TCP IP Generic HTTP
27. of different streams resolution compression etc by different clients Frame rate and bandwidth affected Accessing both Motion JPEG and MPEG 4 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affects the CPU load Frame rate affected e Enabled motion detection Frame rate and bandwidth affected Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client PC lowers perceived performance Frame rate affected e Access by large number of audio clients using full duplex mode Bandwidth affected Optimizing your system To see the bandwidth and frame rate currently required by the video stream the Video Server provides a tool that can be used to display these values directly in the video image To do this special format strings are added as part of a text overlay Simply add r average frame rate in fps and or b average bandwidth in Kbps to the overlay M Include date M Include tir M Include text e sb Overlay Settings Include overlay image at the coordinates For detailed instructions please see the online help for Video amp Image Overlay Settings and the help for File Naming amp Date Time Formats Important eThe figures displayed here are the values as delivered by the server If other restrictions are currently in force e g bandwidth limitation these values might not correspond to those actua
28. to the shield on the two BNC connectors 3 Connect pin 3 Y on the MiniDin connector to centre pin on one of the male BNC connectors mark this BNC connector with IN 4 Connect pin 4 C on the MiniDin connector to centre pin on the other male BNC connector mark this BNC connector with OUT 58 AXIS 241Q S QA SA Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the Video Server One of your first actions when troubleshooting a problem should be to check the currently installed version The latest version may contain a correction that fixes your particular problem The current firmware version in your Video Server can be seen under Setup Basic Configuration Upgrading the Firmware When you download firmware from the Axis Web site your Axis product will receive the latest available functionality Always read the upgrade instructions and release notes available with each new release before updating the firmware New firmware can be downloaded to the Video Server over the network Note Pre configured and customized settings will be retained for use when the new firmware is running pro vided the features are available in the new firmware although this is not guaranteed by Axis Communica tions 1 Save the firmware file to your computer The latest version of the Video Server firmware is available free of charge from the Axis Web site at www axis com techs
29. to define the masks placement and size Select the privacy masks color black grey white or red 4 Click in the box beside Enable to enable one or more of the masks you have defined and click on Save 24 AXIS 241Q S QA SA Video amp Image Settings AXIS a AXIS 241Q Video Server Live View Setup Help gt Basic Configuration Overlay Mask Settings Q Overlay Mask Type v Video amp Image Overlay Mask Type Configurable areas as privacy mask Image Video Source Privacy Mask Areas Overlay Mask gt Advanced Masking area 1 CO Enable p x o width o Audio ys fo Height o gt Live View Config Masking area 2 Bu uu gt PTZ Configuration 9 s jo Width o gt Event Configuration ab j Height o System Options Masking area 3 jesse About x o Width fo w o Height f0 Privacy mask color Black Note x y position of top left corner of privacy mask area Max 640x480 Test Overlay Mask Settings Test after saving Test Save Reset Advanced MPEG 4 Settings Tools for adjusting the MPEG 4 settings and for controlling the video bit rate The MPEG 4 standard provides many different coding tools for various applications in different situations As most MPEG 4 clients do not support all of these tools it is usual to instead define and use subsets for different clients or groups of clients These settings allow you to define the type of viewing client to use Adjusting the maximum bit rate and set
30. to the right will then appear in the upper left A hand corner of the screen asl There are also driver specific shortcuts that can appear in the Control on em Panel In the screen to the right a driver has been installed that Driver specific shortcuts Wiper brings up the Wiper shortcut button which allows the user to configure and use a windshield wiping action with the Video Server Ok Close panel SSR opan 42 AXIS 241Q S QA SA Pan Tilt Zoom Preset Positions Also available with many PTZ devices are Preset positions These presets are selected from the drop down Source list on the Live View page and will move and or zoom the camera to a pre defined position i e to cover an area of particular interest Events can also be configured to go to preset positions when triggered For information on setting up preset positions please see Preset Positions on page 39 and the online help Guard Tour A guard tour moves between chosen Preset Positions one by one in a pre determined order or randomly and for configurable time periods Unlike the Sequence Mode which is a viewing application under Live View Config see Live View Config on page 29 the guard tour sequence will keep running after the user has logged off or closed the Web browser AXISA AXIS 241Q Video Server Live View Setup Help Basic Configuration Guard Tour Q Guard Tour List Video amp Image Hane Running Mode Audio gt Live View Config
31. v gt Live View Config Send the sound from the active client to all other clients gt Event Configuration Audio Input rm gt System Options Source Line Input sensitivity About Enable microphone power If your microphone is dynamic or battery powered this should be off Input gain O0 dB 60 30 O medium default level Audio Output Output gain o V de 60 30 O9 medium default level Enable Audio Select the video sources that the AXIS 241QA SA will transmit and receive audio from Audio Channels There are two mono audio channels between the AXIS 241QA SA and other clients one for receiving audio and one for transmitting audio Each audio channel can be turned on or off which means that there are four audio mode options that can be used 26 AXIS 241Q S QA SA Audio AXIS 241QA SA only Full duplex mode means that you can transmit and receive audio talk and listen at the same time without having to use any of the controls This is just like having a telephone conversation The only controls you may wish to use are the mute buttons to turn off the sound and the sliders to adjust the input output volume levels This mode requires that the client PC has a sound card with support for full duplex audio If your available bandwidth is 0 2 Mbit s or less it is recommended that you use Half duplex mode instead Half duplex mode also transmits and receives audio in both directions but only in one direction a
32. AXIS 241Q AXIS 2415 AXIS 241QA and AXIS 241SA Video Servers User s Manual About This Document This manual is intended for administrators and users of the AXIS 2410 and AXIS 241S Video Server firmware release 4 30 and the AXIS 241QA and 241SA Video Server firmware release 4 30 It includes instructions for using and managing the Video Server on your network Previous experience of networking will be of use when installing and using this product Some knowledge of UNIX or Linux based systems would also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis Website as required See also the product s online help available via the Web based interface Safety Notices Used In This Manual Caution Indicates a potential hazard that can damage the product Important Indicates a hazard that can seriously impair operation Do not proceed beyond any of the above notices until you have fully understood the implications Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software S
33. Control which is available from the Windows Control Panel Internet Explorer only Click the View Full Screen button and the video image will fill the entire screen area No other windows will be visible Press Esc Escape on your keyboard to cancel full screen view Audio controls for AXIS 2410A SA Q Click the Speaker and Microphone buttons to switch the sound off and on for the speaker and microphone respectively Use the slider to control the volume on the speaker and microphone The volume can be set between 0 and 100 Q When using Half duplex mode this button toggles between allowing you to speak and listen The first icon indicates that you can talk and the speaker attached to the 9 Video Server will play your voice The second icon indicates that you will hear audio from the Video Server but no audio will be sent to any web clients When in simplex talk mode the icon toggles between allowing you to speak and is dimmed when you do not want other clients to receive any audio Note that these AMC toolbar functions can also be accessed by right clicking in the image For information on using Pan Tilt Zoom controls please see Pan Tilt Zoom on page 38 14 AXIS 2410 S QA SA Video and Audio Streams Video and Audio Streams The Video Server provides several different video and audio stream formats The type to use depends on your requirements and on the properties of your network The Live View page in the Video Server
34. I O Terminal connector also provides an auxiliary connection point for DC power Network Connector The Video Server connects to the network via a standard network cable and automatically detects the speed of the local network segment 10BaseT 100BaseTX Ethernet RS 232 Serial Connector A 9 pin D sub connector providing an RS 232 serial connection Typically used for connecting Pan Tilt Zoom devices See Unit Connectors on page 54 for more information AXIS 241Q S QA SA Using the Video Server 11 Using the Video Server The Video Server can be used with most standard operating systems and browsers The recommended browser is Internet Explorer with Windows and Mozilla with other operating systems See also the Technical Specifications on page 63 Note For information on installing the Video Server please refer to the Installation Guide Accessing the Video Server 1 2 3 F Live View AXIS 241Q ideo Server version a m Ed Start your browser Enter the IP address or host name of the Video Server in the Location Address field of your browser File Edit View Favorites Tools Help Address http 10 13 10 217 Go Enter the user name and password set by the administrator 4 A video image is displayed in your browser AXISA AXIS 241Q Video Server Live View Setup Help Playing Motion JPEG 000 12 AXIS 241Q S QA SA Using the Video Server Notes To v
35. Live View page to allow the viewer to start and stop the sequence mode Please see the online help for more information AXIS 241Q S QA SA Event Configuration Event Configuration This section describes how to configure the Video Server for alarm handling Various actions can be configured to run when certain types of events occur Event type A set of parameters describing how and when the Video Server is to perform certain actions the circumstances that start an event e g at a signal from an external device such as a door Triggered Event see page 34 switch or a motion sensor Scheduled Event see page 35 the circumstances that start an event e g at a pre programmed time what occurs when the event runs e g video images uploaded to an FTP server email noti Action fication sent etc Event Servers Event Servers are used for e g receiving uploaded image files and or notification messages To set up Event server for your Video Server go to Setup Event Configuration Event Servers and enter the required information according to the selected server type Server type Purpose Information required receives uploaded images Descriptive name of your choice User Name and Password to FTP server Upload path e g images Port number Use passive mode if there is a firewall between the Video Server and FTP server Use temporary file if your FTP server doesn t allow an exi
36. PEG 4 it is also possible to control the bit rate which in turn allows the amount of bandwidth usage to be controlled CBR constant bit rate is used to achieve a specific bit rate by varying the quality of the MPEG 4 stream When using VBR variable bit rate the quality of the video stream is kept as constant as possible at the cost of a varying bit rate AXIS 2410 S QA SA Video and Audio Streams Notes eMPEG 4 is licensed technology The Video Server includes one license for the decoder required for viewing in AMC Installing additional unlicensed copies of this decoder is prohibited To pur chase more decoder licenses contact your Axis reseller eAll clients viewing the MPEG 4 stream must use the same image settings MPEG 4 protocols and communication methods To deliver live streaming video over IP networks various combinations of transport protocols and broadcast methods are employed RTP Real Time Transport Protocol is a protocol that allows programs to manage the real time transmission of multimedia data via unicast or multicast RTSP Real Time Streaming Protocol serves as a control protocol to negotiate which transport protocol to use for the stream RTSP is thus used by a viewing client to start a unicast session see below UDP User Datagram Protocol is a communications protocol that offers limited service for exchanging data in a network that uses the Internet Protocol IP UDP is an alterna tive to the Trans
37. TTP API 30 41 HTTP port number 48 49 HTTP server 33 HTTP API 17 HTTPS 46 1 0 Ports 50 I O terminal connector 10 Include windows 36 Installing PTZ devices 38 Internal video sources 12 IP address filtering 45 L Line out 7 9 64 Line Mic in 7 9 64 Live view config 29 Live View page 19 Logs amp Reports 52 72 AXIS 241Q S QA SA Index M Maximum bandwidth 49 Motion detection 36 Motion JPEG 14 17 MPEG 4 14 17 MPEG 4 clients 17 MPEG 4 protocols 15 MPEG 4 settings 50 Multicasting 15 N Network indicator 8 Network settings 47 Network traffic 49 Notification of IP address change 47 0 Operators 45 Output buttons 12 31 Overlays 21 Own home page 30 Own web files 29 P Pan Tilt Zoom 40 56 Pinout I O connectors 55 Port status 37 Ports amp Devices 50 Post trigger buffer 35 Preset positions 42 Pre trigger buffer 35 PTZ commands 30 41 PTZ control queue 43 Pulse 12 31 Push to talk 26 Q Quad stream 12 24 R Recovery 59 Referrals 45 Relative and absolute PTZ drivers 40 Restart 51 Restore 51 RS 232 serial connector 10 RS 485 55 RTP 15 50 RTSP 15 49 S Scheduled event 33 Security 45 Sequence mode 12 32 Serial number 10 Services 47 Simplex 25 SMTP settings 49 Snapshot 13 SOCKS server 49 Specifications 63 Streaming MPEG 4 15 Support 52 S Video 57 Synchronization 17 System options 45 T TCP server 33 TCP IP settings 47 Transistor output 55 Trigger
38. Text background color black z Place text date time at top z of image Video Stream Maximum video stream time C unlimited C Limited to 1 seconds per session Maximum frame rate C unlimited C Limited to 1 30 fps per viewer Test Test Test settings using Motion JPEG before saving Save Reset Image Appearance Modify the Image Appearance to optimize the video images according to your requirements All configuration of images and overlays will affect the performance of the Video Server depending on the usage and the available bandwidth High resolution generates larger files Lower compression improves image quality but generates larger files Black amp White uses less bandwidth than Color e Rotating the image 90 or 270 degrees will lower the maximum frame rate See also the specifications for frame rates and bandwidth on page 67 AXIS 241Q S QA SA Video amp Image Settings 21 Text Overlay Settings Include date time and or text of your choice to be viewed on the image The color of the text may be set to white or black while background color may be set to white black transparent or semitransparent The position of the text is set either to the top or the bot tom of the image Video Stream The Maximum video stream time can be set as Unlimited or a maximum stream time per session in seconds minutes or hours can be defined When the set time has expired a new stream
39. The built in scripting tool allows basic applications to be created providing basic surveillance solutions For advanced functionality the Video Server can be integrated via the use of the AXIS HTTP API see www axis com developer AXIS 241Q QA Front Panel AXIS 2410 AXIS 2410 Video Server MIUNICATIONY Control Button AXIS 2410A UNE MIC UNE JA A MFA 70707777 IN OUT Control Button Indicators After completion of the startup and self test routines the multi colored Network Status and Power Indicators flash as follows Unlit No connection Network Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit When configured for no flash on camera access Green Steady for normal operation Can be configured to flash green at intervals Status whenever the camera is accessed See the online help for more information Amber Steady during startup reset to factory default or when restoring settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade AXIS 241Q S QA SA Product Description DIP Switches A corresponding line termination switch for each of the supported video inputs All units are shipped with the line termination enabled for each supported video input that
40. XE abandon GONE Re DEA eae eade 46 Network Basic TCP IP SettingS 0 ccc c cece eee ee 47 Network Advanced TCP IP Settings 0 cece cece ee eee ee eeee 48 SOCKS 4rd e E teas Seta dibs daue Doi adeinds E E be eas 49 SMIP eria eine sc eco ae pe dece eic ood goes 49 uEUTUSTTMTT 50 URAP M iu aesti Egon Ele ed ab poe acd due dar b e edo ar aot Erga 50 RTP Multicast MPEG 4 sseeeesssse RR III 50 Ports t DEVICES ai cde Dus Se ox ege dura reu e Dre asd ded RU ew cd 50 Maintenance s naiaiae ra E E ILU a od acne tak ta eon eel gona tate 51 SUPPOM uie each eed ka rd onde RR dium E et shied ine bites etic 52 Advanced sue Sethe t Rp OPENSE DOR E E a E EE EE Dag xu x vu TR NUR cee 52 Resetting to the Factory Default Settings cece eee eee eee 53 Unit Connectors iu cere siinne ides Tieni LE wee wie das eink ee uit a tuin ad eee 54 The D Sub Connector 0 0 00 6 00 c cece eee e eens 54 The I O Terminal Connector ccc cece cece eee RI 55 Schematic Diagram I O Terminal Connector 0c cee een eee ees 56 COM Ports RS 232 and RS 485 000 cee eect tenes 56 Y C to BNC Cable AXIS 241S SA only 0 00 c cece eee ee eens 57 Troubleshooting sunk rer eee ee pee bee Ee ohare RU RU Rer Rudd dase end A 58 Checking the Firmware 0 eH 58 Upgrading the Firmware 0 0 cece c eect RR 58 SUPPOR sore e eue E a baa NL mer EL iu wastes 59 Technical Specifications
41. a network A new connection is established for each new user URL Uniform Resource Locator An address on the network Varifocal A varifocal lens provides a wide range of focal lengths as opposed to a lens with a fixed focal length which only provides one WAN Wide Area Network Similar to a LAN but on a larger geographical scale Web server A program on a computer that delivers the resources usually web pages requested by the web user the client Index A Action 33 Action buttons 12 31 Active Inactive 12 31 Administrators 19 45 Advanced TCP IP settings 48 Alarm 33 36 55 Allowed IP addresses 45 AMC 15 Anonymous viewers 45 Audio input 26 Audio mode 25 Audio output 27 Audio transmission 17 AXIS Internet Dynamic DNS Service 47 AXIS Media Control 26 B Backup 51 Bandwidth 14 68 Basic TCP IP settings 47 Buffers 35 C CGI links 30 41 Click in image 41 COM Port RS 485 56 Constant bit rate 14 Control button 7 8 53 Customize 29 D Date amp Time 46 DC power 55 Default viewer 31 Digital input 55 DIP switch 7 8 DNS configuration 48 AXIS 241Q S QA SA Index 71 E Email server 49 Emergency recovery 59 Event servers 33 Event types 33 External video 32 External video sources 12 F Factory default settings 53 Frame rates 21 67 FTP server 33 Full duplex 25 26 G Generic HTTP 56 Generic TCP IP 56 H Half duplex 25 26 Host name 48 HTML examples 31 H
42. ae RU E 20 Image Settings a i Pied tage e teed ERROR E Dew ede RR Ped Ge eens 20 Video Source Settings 6 ccc eee eee 21 Overlay Mask Settings coiere deeem ek Ir de akon ca ee ed 22 Advanced MPEG 4 Settings sssesseeeseeeee ee 24 Quad Stream Settings AXIS 2410A SA only n on onn 0 0 cece cece eee ees 24 Audio AXIS 24008 SA oV sie gens ce SE GER ERROR E eager eed DA CR ek Rb Rp 25 Audio Settings oed defe wade Ru Pb we Denon edis abe ri i ortae 25 lave VIEW CONT Osta tae ch ae rmt psg e Eb Ern bene ncc Dx bx RR Ebr attesa d 29 IE MCI aE teanahe anit 29 HIME Examples ritenere eene tte ree gd Rene are 31 External Vide Ospina ERE Lis uv dU saad ELI sete duet d UNES M deg 32 Sequence Mode iisreeekli ReRexcx 3 everest epee eae YE ER aas 32 Event Configuration vs ud dusk urira eR er kii ne Ri ede ea EROR ROT EROR RUE E RR GRE Rc 33 Event SENES REP CPC Ea aE A a E 33 Event TYPES cu ke rere Ra tr irT o eer NENE nE an aE fms Rus 34 Motion Detection 0 00 c cece s n 36 Port Status 2i dee ene ke RR RRRIERIMESERREKRAU NENN EERE GGG RE XR KE RA 37 Pan WE Zo TEMERE UIT ELE 38 Installirnig PTZ Devices sene eter tet tI uen keen rfl 38 4 AXIS 241Q S QA SA PTZ Configuration 0 cece cece ete n nnn 39 PIZ Controls decade eR ened eed wea e de bab ee dela ke we Nee d Re ee eats 40 System OptIONS eg kav hice etd on wedie hee EEEE Ea E dade Ged bed Gah cere eee Oe 45 Ig m 45 Date TIME s iussu pep Rx E
43. again the Video Server must be reset to the factory default settings UPnP The Video Server includes support for UPnP in Windows ME and Windows XP UPnP is enabled by default Note UPnP must be installed on your workstation if running Windows XP To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networking Services section Click Details and then select UPnP as the service to add RTP Multicast MPEG 4 These settings are the IP address port number and Time To Live value to use for the media stream s in multicast MPEG 4 format Only certain IP addresses and port numbers should be used for multicast streams For more information please see the online help Ports amp Devices I O Ports the pinout interface support and the control and monitoring functions provided by this connector are described in Unit Connectors on page 54 RS232 The COM port RS 232 on the AXIS 2410 S QA SA supports several operational modes listed on this page For more information please see COM Ports RS 232 and RS 485 on page 56 RS485 The COM ports on the AXIS 2410 S QA SA supports several operational modes listed on this page For more information please see COM Ports RS 232 and RS 485 on page 56 AXIS 241Q S QA SA System Options 51 Maintenance Restart The unit is restarted without changing any of the settings Use this method if th
44. ation outside the local network e g to the Internet SMTP email Enter the host names or addresses for your primary and secondary mail servers in the fields provided to enable event and error email messages from the Video Server to predefined addresses via SMTP If the mail server requires SMTP authentication check the box for Use authentication to log in to this server and enter the user name and password used for logging in Several different methods of authentication are available See the online help for more information 50 AXIS 241Q S QA SA System Options SNMP The Simple Network Management Protocol SNMP allows the remote management of network devices Select the version of SNMP to use depending on the level of security required Select the version of SNMP to use by checking the appropriate box The three levels of security are e SNMP V1 includes no security e SNMP V2c uses very simple security e g community name as password e SNMP V3 provides encryption and secure passwords Use with HTTPS If using V1 and V2c enter the community name for read only access to all supported SNMP objects except the root password and other objects that require write access Default value public You can also specify the community name for read write access to all supported SNMP objects except read only objects Default value pass If using HTTPS enter the password if it has not already been set To set the password
45. b tr meme eurom taka urt ree Piso un ane ieee el eR es unu pne I use es egitink webtnk unt Pear Shov custom link 4 Use as egilink web iink name Custom inks Action Buttons F show manual tigger button for Video 1 ur Prep and see the following page e Own Home Page Upload and use your own custom made page as the default web page Click the Configure button and see the following page The other settings on this page concern which other features to include e g buttons and links See page 30 for more information Customizing the default page The appearance of the default Video Server Live View page can be customized to suit your own requirements or you can upload and use your own home page To upload your own files click the Upload Remove button and see the description below Upload Own Web Custom Settings Upload Own Web Files To upload or remove your own web files click Modify the Axis Look Background color Text color Background picture None Banner None Banner link None Logo None Logo link O None Title C None Description O None IV show setup link anual trigger button for Video 2 al trigger button for Video 3 F Show manual trigger button for Video 4 Upload Remove shew manual trigger button for Quad Stream F Show snapshot button Output Buttons pum nmu BS 2399 emn zi Outeut 2 a mes Ea Default Video Fo
46. by a certain attenuation factor The threshold value should be set higher than the background noise but lower than the useful audio The noise canceller threshold value can be set to High Medium High Medium low and Low A lower threshold will accept most of the audio to pass Only the weakest background noise will be reduced A higher threshold will make the noise canceller act on even stronger background noise At the maximum level High there is a risk of reducing useful audio as well There is a trade off between noise canceling and sound quality In other words increasing the noise canceller attenuation deteriorates sound quality Adjust the threshold and the attenuation to an optimum by listening and changing the levels AXIS 241Q S QA SA Live View Config 29 Live View Config Layout These are the tools for deciding the layout of the Live View page Basic Configuration video amp Image Live View Config Layout HT The layout can be set in 3 ways Event Configuration Use Axis look the layout is unchanged System Options About Use custom settings modify the default page with your own colors images etc Click the Configure button AXIS 241Q Video Server Live View Setup Help Live View Layout 2 Use Axis look Default Live Vi d Select the defaut vi videoz videos C ndeos videos Quad Susa m User Defined Links F7 shew estero tink 4 uem Qah vo
47. ccess these 2 TCP IP settings use the numbered shortcuts to the left All the settings are also available from 3 Date amp Time the standard setup links in the menu 4 Video amp Image Note that the only required setting is the IP address which is set on the TCP IP page All other settings are optional Please see the online help for more information Video amp Image j x Firmware version 4 30 gt Live View Config gt PTZ Configuration Event Configuration gt System Options About 20 AXIS 241Q S QA SA Video amp Image Settings Video amp Image Settings The following descriptions show examples of the available features in the Video Server For details of each setting please refer to the online help available from each page Click to access the online help AXIS Cermenrearions gt Basic Configuration v Video amp Image v Video 1 Image Video Source gt Advanced Video 2 gt Video 3 Video 4 gt Quad Stream Overlay Mask gt Live View Config gt Event Configuration gt System Options About Image Settings AXIS 241Q Video Server Live View Setup Help Image Settings 2 Image Appearance Resolution O Aspect ratio correction acir de interlacing scr Gos x sve so 0 100 o xl degrees Compression Rotate image Color setting Text Overlay Settings Include date Include time M Include text fes 8r br b Text color white z
48. d external outputs Pre and post alarm buffer of 9 MB per channel approx 4 min CIF video at 4 fps Pan Tilt Zoom Drivers for all supported PTZ units available from www axis com PTZ control queuing capability 63 64 AXIS 241Q S QA SA Technical Specifications Item Specification Connectors Analog composite video PAL NTSC autosensing inputs AXIS 2410 04 4 BNC video inputs AXIS 241S SA 1 BNC video input 1 BNC output loop through or Y C video input e Ethernet 10BaseT 100BaseTX RJ 45 Terminal block 4 alarm inputs 4 output transistors max 24V 0 1 A 2 wire RS 485 422 half duplex alternative voltage input e D Sub connector RS 232 Power 9V DC Line Mic in Single 3 5mm input for a mono microphone or for line in mono signal only left channel is used from a stereo signal Mic input High sensitivity max 38 dBu 27 mVpp Mic input Low sensitivity max 32 dBu 54 mVpp Line Mic In mono max 1 5 dBu 2 6 Vpp DC power for an external microphone is supported through the input connector Line out Mono audio output line level Can be connected to a PA system or active speaker with a built in amplifier Headphones can also be attached Line Out max 1 5 dBu 2 6 Vpp Line Out impedance min 32 ohm Processors and memory CPU ETRAX 100 LX 32 bit e Video processing and compression ARTPEC 2 chip RAM AXIS 2410 QA 64MB e RAM AXIS 241S SA 32MB e Flash memory 8 MB
49. d on your workstation Configure your Video Server to use a Java applet for updating the images under Live View Config gt Layout gt Default Viewer for Internet Explorer See the online help for more information Check that the termination dip switch for the video source is set to the correct position See also the online help on Video Source Settings Adjust the X and or Y offset in the Video Source Settings See the online help for information There is only limited space available for the upload of your own files Try deleting one or more existing files to free up space This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Configuring e g pre buffers motion detection high resolution images high frame rates etc will reduce the performance of the Video Server Slow performance may be caused by e g heavy network traffic multiple users accessing the unit low performance clients use of features such as Motion Detection Event handling Image rotation In Display Properties configure your display to show at least 65000 colors i e at least 16 bit Using only 16 or 256 colors on your display will produce dithering artifacts in the image If the Video Server is to be connected in loop through with other equipment disable the input termination by turning the corresponding DIP switch to OFF Check with the administrator that there is enough ban
50. deo cameras Pin assignment table and pinout of the RS 232 connector Pin Function CD RXD om 00000 ps 6 7 8 2 CTS RI DoD OAN OA HEWNDY AXIS 2410 S QA SA Unit Connectors The 1 0 Terminal Connector This section describes the pinout and interface support provided by the 12 pin I O terminal connector which includes 4 digital transistor outputs 4 digital inputs an RS 485 interface auxiliary power and GND The terminal connector is used in applications for e g motion detection event triggering time lapse recording alarm notification via email image storage to FTP locations etc Inputs e g a push button If the button is pressed the state changes and the input will be active shown under Event Configuration Port Status Outputs e g an alarm device that can be activated from Output buttons on the Live View page or as an action to an Event Type The output will show as active in Event Configuration gt Port Status if the device is activated Pin Function Description 1 Auxiliary DC Power Input 7 20 VDC min 8W Electrically connected in parallel with PS k power connector provides an auxiliary connector for mains power to the unit If the product is powered via this pin use a fuse Fuse rating 1A Slow This pin can also be used to power auxiliary equipment max 100mA 2 GND 3 Digital Input 1 Connect to GND to activate or
51. display the controls available for the installed Pan Tilt Zoom PTZ device The administrator can enable disable the controls for specified users AXIS a AXIS 241Q Video Server Live View Setup I Help 00009 r1 wei Preset positions E Video sources Tilt bar relative Paying Motos JPEG 000 PAN Laft zom wide FOCUS Near mus Clore The exact controls shown depends on the make and model of PTZ device There may be e g Focus and Iris bars available as well but the most common controls are e the Pan bar moves the camera to the right and left the Tilt bar tips the camera up and down e the Zoom bar zooms the view in and out Note that this is only available if the camera is fitted with a zoom lens e the Iris bar adjusts the brightness of the image Clicking on the bars themselves or on the arrows at the end of the bars will move the camera to a new position The type of movement and the location of this new position depends on the type of PTZ driver When controlling the camera using a relative PTZ driver see the bars in the illustration above the new position will be relative to the previous position e g left of below above etc Clicking the bar further from the center results in a larger movement AXIS 241Q S QA SA Pan Tilt Zoom 41 In contrast when using an absolute driver each position on the bar see right represents a defined position in the de
52. dwidth available Check also the settings for bit rate control in the Video amp Image Advanced MPEG 4 settings Using an inappro priate video object type can also affect the frame rate See the online help for more informa tion Check in the AMC control panel applet MPEG 4 tab that video processing is not set to Decode only frames Lower the image resolution Reduce the number of applications running on the client computer Check that the correct network interface is selected in the AMC control panel applet network tab Check that the relevant MPEG 4 connection methods are enabled in the AMC control panel applet network tab In the AMC control applet select the MPEG 4 tab and click the button Set to default MPEG 4 decoder Check with your network administrator that the multicast addresses used by the Video Server are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Check if your router supports multicasting or if the router settings between the client and the server need to be configured The TTL Time To Live value may need to be increased 61 62 AXIS 241Q S QA SA Troubleshooting Poor rendering of MPEG 4 images Color saturation is different in MPEG 4 and Motion JPEG No audio Incorrect setup Post Content Length in proxy server Full duplex not supported Firewall or router settings DC power not enabled for micro phone
53. e designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Europe C This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022 1998 and the requirements for immunity according to EN55024 1998 residential commercial and light industry Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Acknowledgments Ethernet Internet Explorer Linux Microsoft Mozilla 0S 2 UNIX Windows WWW are registered trademarks of the respective holders QuickTime is a trademark of
54. e C Tick AS NZS 3548 e FCC part 15 Subpart B Class B demonstrated by compliance with EN55022 1998 CISPR 22 1997 Class B e CES 003 Class B demonstrated by compliance with EN 55022 1998 Class B Approvals Safety EN60950 UL CSA PS K power adapter Dimensions HxWxD 42 x 140 x 155mm 1 11 16 x 5 1 2 x 6 1 8 Weight 540g 1 2 Ib excluding power adapter Complimentary Software AXIS Media Control AMC ActiveX component software required for Microsoft Internet Explorer installed automatically on first use Optional AXIS IP Utility Windows installation MPEG 4 licensing License for one MPEG 4 encoder and one MPEG 4 decoder included Additional licenses available from Axis dealers 65 66 AXIS 241Q S QA SA Technical Specifications General performance considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some will affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolutions and or lower compression levels result in larger images Band width affected e Access by large numbers of Motion JPEG and or unicast MPEG 4 clients Bandwidth affected e Simultaneous viewing
55. e unit is not behaving as expected e Restore The unit is restarted and most current settings are reset to factory default val ues The settings that will not be reset are as follows e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time Default The default button should be used with caution Pressing this will return all of the Video Server s settings to the factory default values including the IP address Upgrade Server See Upgrading the Firmware on page 58 Backup To take a backup of all of the parameters and any user defined scripts click this button If necessary it is then possible to return to a previous configuration if settings are changed and there is unexpected behavior Restore click the Browse button to locate the saved backup file see above and then click the Restore button The settings will be restored to the previous configuration Note Backup and Restore can only be used on the same unit running the same firmware This feature is not intended for multi configurations or for firmware upgrades 52 AXIS 241Q S QA SA System Options Support The support overview page provides valuable information on troubleshooting and contact information should you require technical assistance The System Overview gives a quick look over the status of the camera Logs t Reports when contacting Axis support please be sure to provide a valid
56. ecifying the following Domain name enter the domain s to search for the host name used by the Video Server Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name e g myserver is the host name in the Fully Qualified Domain Name myserver mycompany com where mycompany com is the Domain name DNS servers enter the IP addresses of the primary and secondary DNS servers NTP Obtain NTP server address via DHCP use a DHCP server to automatically find an NTP server to synchronize clock of the Video Server with the other devices on the network Use the following NTP server address use the host name or IP address of a specific NTP server for time synchronization Host Name Configuration The Video Server can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS Name For more information please see the online help Link Local Address This is enabled by default and assigns the Video Server an additional IP address for use with UPnP The Video Server can have both a Link Local IP and a static DHCP supplied IP address at the same time these will not affect each other HTTP The default HTTP port number 80 can be changed to any port within the range 1024 65535 This is useful for e g simple port mapping AXIS 241Q S QA SA System Options 49 HTTPS The default HTTP port number 443 can be changed
57. ed event 33 Troubleshooting 58 U UDP 15 Unicasting 15 Upgrade Server 51 UPnP 50 User defined links 30 Users 45 V Variable bit rate 14 Video input 7 9 Video output 9 AXIS 241Q S QA SA Index 73 Video source 12 21 Video streams 14 16 21 View size 12 Y Y C to BNC cable 57
58. ee the menu item About in the product s user interface for more information Legal Considerations Camera and audio surveillance can be prohibited by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 MPEG 4 decoder license To purchase further licenses contact your reseller Electromagnetic Compatibility EMC This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit to the receiver Consult your dealer or an experienced radio TV technician for help Shielded STP network cables must be used with this unit to ensure compliance with EMC standards USA This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules which ar
59. er Live View Setup Help Advanced Audio 2 Audio Quality Settings gt Basic Configuration gt Video amp Image 3 v Enable speech filter v Audio M Enable echo cancellation Advanced Noise canceller threshold value Low X gt Live View Config Noise canceller attenuation o dB gt Event Configuration Save Reset gt System Options About Enable speech filter improves the sound quality if using a microphone that is placed close to the person talking and can also help reduce background noise The filter cuts the lowest and the highest frequencies The bypass frequency range is approximately 250Hz to 3700Hz measured at 10dB cut off break points Enable echo cancellation can reduce the feedback generated when using full duplex If sound distortion is encountered turning echo cancellation off may improve the sound quality Noise canceling is a way of reducing the background noise when there is no useful audio present A typical application could be when there a noisy environment and you are only interested in hearing the sound when someone is speaking close to a microphone There are two adjustable parameters available to optimize this function e Noise canceller threshold value e Noise canceller attenuation 28 AXIS 241Q S QA SA Audio AXIS 241QA SA only When the incoming sound is louder than the threshold it will pass without any changes When lower than the threshold the incoming sound will be reduced
60. erties of your network Setting the preferred method s is done in the control applet for AMC which is found in the Windows Control Panel When this has been set AMC will test all the selected methods in the specified order until the first functioning one is found 16 AXIS 2410 S QA SA Video and Audio Streams RTP RTSP This method actually RTP over UDP and RTSP over TCP should be your first consideration for live video especially when it is important to always have an up to date video stream even if some images do get dropped This can be configured as multicast or unicast Multicasting provides the most efficient usage of bandwidth especially when there are large numbers of clients viewing simultaneously Note however that a multicast broadcast cannot pass a network router unless the router is configured to allow this It is thus not possible to multicast over e g the Internet Unicasting should be used for video on demand broadcasting so that there is no video traffic on the network until a client connects and requests the stream However if more and more unicast clients connect simultaneously the server will at some point become overloaded There is also a maximum of 20 simultaneous viewers to be considered RTP RTSP This unicast method is RTP tunneled over RTSP This can be used to exploit the fact that it is relatively simple to configure firewalls to allow RTSP traffic RTP RTSP HTTP or RTP RTSP HTTPS These two methods
61. files ASP and SP Resolutions ACIF 2CIF Expanded 2CIF CIF QCIF Maximum 768x576 PAL 704x480 NTSC Minimum 176x144 PAL 160x120 NTSC Frame rates e Motion JPEG up to 25 30 fps in 4CIF 1 channel up to 25 30 fps in CIF 4 channels MPEG 4 up to 25 30 fps in 2CIF 1 channel up to 17 20 fps in CIF 4 channels Video streaming Simultaneous Motion JPEG and MPEG 4 Controllable frame rate and total bandwidth e Constant and variable bit rate MPEG 4 Image settings Compression levels 11 Motion JPEG 23 MPEG 4 Rotation 90 180 270 Aspect ratio correction Color and black white Overlays time date text image Audio features Full duplex audio Select the encoding format from System Options ADPCM format at 24kbps 8 kHz sampling G 726 select G723 from drop down list ADPCM format at 32kbps 8 kHz sampling G 726 select G721 from drop down list PCM p law format at 64kbps 8 kHz sampling G 711 default Security Multiple user levels with password protection P address filtering HTTPS encryption Users 20 simultaneous viewers for Motion JPEG and or unicast MPEG 4 More than 20 viewers possible when using MPEG 4 multicast Alarm and event management Events triggered by built in multi window motion detection external inputs or according to set schedule Image uploads via FTP email and HTTP Event notification via TCP email HTTP an
62. gure a network device give it an IP address CGI Common Gateway Interface A set of rules or a program that allows a Web Server to communicate with other programs Client Server Describes the network relationship between two computer programs in which one the client makes a service request from another the server DC Iris This special type of iris is electrically controlled by the Axis camera to automatically regulate the amount of light allowed to enter dB Decibels A unit to measure sound level changes A 3dB change is the smallest level change we can hear A 3dB change is actually twice or half the audio power level A gain of OdB will leave the signal level unchanged De interlacing De interlacing is the process taking a stream of interlaced frames and converting it to a stream of progressive frames DSL Digital Subscriber Line A means of transferring data via standard phone lines Ethernet A widely used networking standard ETRAX Axis own microprocessor Firewall A virtual barrier between a LAN Local Area Network and other networks e g the Internet FTP File Transfer Protocol Used for the simple transfer of files to and from an FTP server Full duplex Transmission of data e g audio in two directions simultaneously G 711 G 711 is the international standard for encoding telephone audio on 64 kbps channel It is a pulse code AXIS 241Q S QA SA Glossary 69 modulation
63. h and which can provide DVD quality video streams at less than 1 Mbit s Multicast A bandwidth conserving technology that reduces bandwidth usage by simultaneously delivering a single stream of information to multiple network recipients PEM Privacy Enhanced Mail An early standard for securing electronic mail The PEM format is often used for representing an HTTPS certificate or certificate request Ping A small utility used for sending data packets to network resources to check that they are working and that the network is intact Pre post alarm image The images from immediately before and after an alarm Protocol A special set of rules governing how two entities will communicate Protocols are found at many levels of communication and there are hardware protocols and software protocols Router A device that determines the next network point 70 AXIS 241Q S QA SA Glossary to which a packet should be forwarded on its way to its final destination A router is often included as part of a network switch see below RTP Real Time Transfer Protocol A transfer protocol designed for the delivery of live content e g MPEG 4 Simplex In simplex operation a network cable or communications channel can only send information in one direction it s a one way street SMTP Simple Mail Transfer Protocol is the protocol used to send e mail across the Internet SMTP authentication is a way of allowing people o
64. he daylight saving time changes if desired AXIS 241Q S QA SA System Options 47 From the Time Mode section select the preferred method to use for setting the time e Synchronize with computer time sets the time from the clock on your computer e Synchronize with NTP Server the Video Server will obtain the time from an NTP server every 60 minutes Specify the NIP server s IP address or host name Note Note that if using a host name for the NTP server a DNS server must be configured under TCP IP settings See Network gt Advanced TCP IP Settings below e Set manually this option allows you to manually set the time and date Date amp Time Format Used in Images specify the formats for the date and time 12h or 24h displayed in the Live View video streams Use the predefined formats or use your own custom date and time formats See File Naming amp Date Time Formats in the online help for information on how to create your own file formats Network Basic TCP IP Settings IP Address Configuration The IP address of the Video Server can be set automatically via DHCP or a fixed IP address can be set manually DHCP is enabled by default To use a fixed IP address you must also enter the correct subnet mask and default router Notes eDHCP is a protocol for automatic IP address assignment on a network IP address assignment via DHCP may lead to the situation where the IP address changes and you lose contact Configu
65. he frame rate e the MPEG 4 object type e the MPEG 4 GOV structure e the analog cameras connected to the Video Server e the audio settings There are also factors in the monitored scene that will affect the bandwidth These are e the amount of motion e the image s complexity e the lighting conditions For MPEG 4 if there is only limited bandwidth available and if this is more important than the image quality using a constant bit rate CBR is recommended Use a variable bit rate VBR if the image quality needs to be maintained at a higher level If supported on the network consider also using MPEG 4 multicasting as the bandwidth consumption will be much lower Glossary Active Speaker a speaker with a built in power amplifier ActiveX A control or set of rules used by a browser ActiveX controls are often downloaded and installed automatically as required AMC AXIS Media Control The control required for viewing video images in Internet Explorer Installs automatically on first use API Application Programming Interface The Axis API can be used for integrating Axis products into other applications ARP Address Resolution Protocol Used to associate an IP address to a hardware MAC address A request is broadcast on the local network to find out what the MAC address is for the IP address ARTPEC Axis Real Time Picture Encoder used for image compression BOOTP A protocol that can automatically confi
66. icator is not constantly lit Faulty power supply Verify that you are using an AXIS PS K power supply The Status indicator is flashing red and the server is inaccessible A firmware upgrade has been A rescue firmware is running in the product First set the IP address using AXIS IP utility or ARP interrupted or the firmware has and Ping See AXIS 2410 S QA SA Video Server Installation Guide Then using a browser been damaged in some other access the unit and download the latest firmware to the product see Upgrading the Firmware way on page 58 AXIS 241Q S QA SA Troubleshooting No images displayed in the Web interface Problem with AMC Internet Explorer only Installation of additional ActiveX component restricted or prohib ited Video Image Problems Image too dark or too light Black borders around the video image Problems uploading own files Missing images in uploads Slow image update Slow performance Bad snapshot images Display incorrectly configured on your workstation Incorrect exposure in images Incorrect line termination Problems with the MPEG 4 format Lower frame rate than expected No MPEG 4 displayed in the client No multicast MPEG 4 displayed in the client Multicast MPEG 4 only accessi ble by local clients To enable the updating of images in Microsoft Internet Explorer set your Web browser to allow ActiveX controls Also make sure that AXIS Media Control AMC component is installe
67. iew streaming video in Microsoft Internet Explorer you must set your browser to allow the AXIS Media Control AMC to be installed on your computer AMC is required to use audio in the AXIS 2410A SA AMC also provides an MPEG 4 decoder for viewing MPEG 4 video streams This decoder is installed the first time an MPEG 4 video stream is accessed Please note that the product administrator may have disabled the installation of the decoder as a license is required for each instance See page 31 for more information elf your workstation restricts the use of additional software components the Video Server can be configured to use a Java applet for updating JPEG images Please see the online help for more information The Live View page If your Video Server has been customized to meet specific requirements the buttons and other items described below may or may not be displayed on the Live View page The following provides an overview of each available button size To resize the displayed image click the View Size buttons half size x12 full size x1 x2 or x4 This will not change the resolution of the image not available in Sequence Mode pe The Video Format drop down list allows the video format on the Live View page to be temporarily changed output i The Output buttons control an output directly from the Live View page These buttons are configured under Setup Live View Config Layout ER Pulse click this b
68. inks 7 These links will appear in the web interface and can be used to control the PTZ camera AXIS 241Q S QA SA Live View Config 31 For more information on the Axis HTTP API see the Support Developer pages on the Axis Web site at http www axis com See also the section on PTZ on page 38 Action Buttons These buttons can be used to manually trigger and stop an event from the Live View page See Event Servers on page 33 The snapshot button allows you to take a snapshot of the video stream and save it to a computer Output Buttons These buttons are used to control the outputs on the Video Server and thus the equipment connected to them e g to switch a light on or off The Pulse button activates the port for a defined period e Active Inactive displays 2 buttons one for each action on off Default Video Format Select the default format to use on the Live View page Checking the box for Show video format selection displays a drop down list on the Live View page allowing you to temporarily change the format Viewer Settings Checking the Show viewer toolbar box displays the AMC toolbar under the video stream in Microsoft Internet Explorer By checking the Enable MPEG 4 decoder installation box it is also possible for the Administrator to enable or disable the installation of the MPEG 4 decoder This is used to prevent the installation of unlicensed copies Further decoder licenses can be purchased from your Ax
69. is dealer Default Viewer for Motion JPEG Select the appropriate radio button to define the method for viewing moving video images depending on your browser and settings Please see the online help for more information HTML Examples You can add live video from your Video Server to your own web site The Video Server can send Motion JPEG or MPEG 4 images to up to 20 simultaneous connections although an administrator can restrict this to fewer This does not affect or include the number of multicast viewers Enter the Image Type Image size and other settings to suit your web page and click Update 32 AXIS 241Q S QA SA Live View Config External Video You can add links to other Axis network devices available over the network These sources can be displayed on the Live View page just as if they were video sources connected directly to the Video Server Click the Add button to open the External Video Source Setup dialog which is used to make all the necessary settings Example of a path to an external video source http 192 168 0 125 axis cgi mjpeg video cgi Sequence Mode The live view page can be configured to rotate through selected internal and or external video sources in orderor Q randomly PTZ preset positions can also be included Select the desired video sources and enter the time in seconds to display each source up to 59 minutes Click Save The Sequence buttons will appear on the
70. lays axis 124x44 ovl x Place image at the coordinates 3 Y Remove image Remove selected image Note Images that exceed the dimensions of the video image will be disabled Test Overlay Mask Settings Test after saving Test gt System Options SU ETE About Overlay image requirements Image Formats Image Size e Windows 24 bit BMP full color e Windows 4 bit BMP 16 colors The height and width of the overlay image in pixels must be exactly divisible by 4 Overlay image limitations e The maximum overlay image size supported by the Video Server is the same as the maximum image resolution See Technical Specifications on page 63 e When a text overlay is also used this reduces the amount of space available to the overlay image To keep the text readable at lower resolutions the text overlay occupies proportionally more of the image at lower resolutions e Ifthe overlay is initially positioned so that part of it is outside the video image it will be relocated so that it appears over the video image i e it is always the entire image that is displayed Please see the online help C for more information Use a Privacy Mask To use privacy masks to hide different areas of the video image 1 Select Configurable areas as privacy mask in the drop down list for Overlay Mask Type New options appear 2 Enter the x y coordinates of the top left hand corner of the mask and the height and width
71. le It may also be necessary to adjust the advanced MPEG 4 settings To assess the video stream from e g QuickTime the following path can be used rtsp lt ip gt mpeg4 media amp This path is for all supported methods and the client will negotiate with the Video Server to determine exactly which transport protocol to use Notes e ip IP address e video source number or the quad stream This is set to 1 if omitted Audio transmission methods The audio stream can be accessed in the Live View page when viewing either Motion JPEG or MPEG 4 Using Motion JPEG The basic transmission method of audio used in conjunction with Motion JPEG video streaming is transmission over HTTP The video and audio streams are not synchronized when using Motion JPEG so the streams may be slightly out of sync The latency in any stream should be low but this will depend on the network infrastructure Using MPEG 4 When using MPEG 4 audio is streamed using the same protocol as the video stream When audio is transmitted using MPEG 4 the Axis product sends synchronization information along with the streams to the client that is performing the synchronization Note Audio is streamed from the client to the server over HTTP when using Motion JPEG and MPEG 4 Accessing the Audio Streams In addition to accessing audio in the Live View page using AMC audio from the Video Server can also be accessed in the following ways HTTP API You can
72. leshooting Symptoms Possible Causes and Remedial ActionsI Problems setting the IP address Using ARP Ping the IP address Restart the server and try again Ensure also the ping length is set to 408 See AXIS must be set within two minutes 2410 S QA SA Video Server Installation Guide after power has been applied to the Video Server The Video Server is located ona If the IP address intended for the Video Server and the IP address of your computer are located different subnet on different subnets you will not be able to set the IP address Contact your network adminis trator for an IP address on the same subnet as the computer you are performing the installation from The IP address is being used by Disconnect power from the Video Server another device Run the Ping command in a Command DOS window type ping IP address of unit f you receive Reply from IP address gt bytes 32 time 10 ms this means that the IP address may already be in use by another device on your network You must obtain a new IP address and reinstall the unit f you receive Request timed out this means that the IP address is available for use with your Video Server In this case check all cabling and reinstall the unit The Video Server cannot be accessed from a Web browser Cannot log in f the Video Server has been configured to use HTTPS check that the protocol in the URL used to access the unit is correct You may need to type this in manually
73. lly received by the client eFor Motion JPEG these values will only be accurate as long as no frame rate limit has been specified AXIS 241Q S QA SA Technical Specifications 67 Frame rates Motion JPEG The following test results show the frame rates in frames second fps for Motion JPEG streams from the Video Server using a compression level of 50 Note that these values are guidelines only actual values may vary fps PAL NTSC fps PAL NTSC 1 channel 4 channels 4CIF 25 30 8 10 2CIF expanded 25 30 13 15 2CIF 25 30 22 21 CIF 25 30 25 30 QCIF 25 30 25 30 Frame rates MPEG 4 The following test results show the frame rates in frames second fps for MPEG 4 streams from the Video Server Note that these values are guidelines only actual values may vary The MPEG 4 test conditions e Compression level 50 e Video Object Type Advanced Simple e GOV structure IP fps PAL NTSC fps PAL NTSC 1 channel 4 channels 4CIF 17 21 3 4 2CIF expanded 17 21 4 5 2CIF 25 30 9 10 CIF 25 30 17 20 QCIF 25 30 25 30 Note that setting the GOV structure to use I frames only will increase the frame rate 68 AXIS 241Q S QA SA Technical Specifications Bandwidth As there are many factors affecting bandwidth it is very difficult to predict the required amounts The settings that affect bandwidth are e the image resolution e the image compression e t
74. mission Control Protocol TCP The advantage of UDP is that it is not required to deliver all data and may drop network packets when there is e g network congestion This is suitable for live video as there is no point in re transmitting old information that will not be displayed anyway Unicasting is communication between a single sender and a single receiver over a net work This means that the video stream goes independently to each user and each user gets their own stream A benefit of unicasting is that if one stream fails it only affects one user Multicast is bandwidth conserving technology that reduces bandwidth usage by simul taneously delivering a single stream of information to multiple network recipients This technology is used primarily on delimited networks intranets as each user needs an uninterrupted data flow and should not rely on network routers The AXIS Media Control The recommended method of accessing live video MPEG 4 and or Motion JPEG and audio from the Video Server is to use the AXIS Media Control AMC in Microsoft Internet Explorer in Windows This ActiveX component is automatically installed on first use after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel Alternatively right click the video image in Internet Explorer How to stream MPEG 4 Deciding on the combination of protocols and methods to use depends on your viewing requirements and on the prop
75. nd DOS prompt type the following arp s IP address of Video Server Serial number ping l 408 t IP address of Video Server 2 Ifthe unit does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the Video Server s IP address In the page that appears use the Browse button to select the upgrade file to use e g axis241qa bin or axis241sa bin Then click the Load button to restart the upgrade process 4 After the upgrade has completed 1 10 minutes the unit will automatically restart and show a steady green on the Power and Status LEDs and flashing green or amber on the Network LED 5 Reinstall the Video Server If the emergency recovery procedure does not get the Video Server up and running again please contact Axis support at www axis com techsup Support If you contact Axis support please help us help you resolve your problems expediently by providing a server report log file and a brief description of the problem Server Report go to Setup System Options Support Overview The server report contains important information about the server and its software as well as a list of the current parameters Log file go to Setup gt System Options gt Logs amp Reports The Log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting 60 AXIS 241Q S QA SA Troub
76. o trigger motion detection as long as there is activity in the area select a high history level e To only detect flashing light low sensitivity can be selected In other cases a high sensitivity level is recommended Port Status Under Event Configuration Port Status there is a list that shows the status for the connected inputs and outputs of the Video Server This is for the benefit of an operator who cannot access the System Options section Example If the Normal state for a push button connected to an input is set to Open circuit as long as the button is not pushed the state is inactive If the button is pushed the state of the input changes to active 38 AXIS 241Q S QA SA Pan Tilt Zoom Pan Tilt Zoom Installing PTZ Devices The Video Server supports several PTZ devices Please see www axis com for a complete list of supported devices and to obtain the correct driver Follow the instructions below to install a PTZ device 1 Using an appropriate cable connect the device to your selected port RS 232 or RS 485 These ports are available via the D Sub connector and the I O terminal connector respectively See pages 54 and 56 for more information 2 In the setup tools go to Setup System Options Ports amp Devices and then select either port RS 232 or RS 485 to configure See the figure below AXISA AXIS 241Q Video Server Live View Setup Help gt Basic Configuration COM Port RS232 Q Port Settings
77. of Explosion if battery is incorrectly replaced Replace only with the same or equivalent battery as recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions AXIS 2410 S QA SA Video Servers User s Manual Revision 1 1 Dated November 2005 Part No 26217 Copyright Axis Communications AB 2005 AXIS 241Q S QA SA 3 Table of contents Product Description 000 cece cece eee eens 5 AXIS 2410 QA Front Panel 000000 cece eee ee eee eee eens 6 AXIS 241S SA Front Panel 0 0 0 0 0 c cece ee eee ee eee eee i 8 Video Server Rear Panel 0 0 cece eee eee eee teens 10 Using the Video SerVera isses xe hee Es XR eR uc v KONSA ESR RENEE ENE 11 Accessing the Video Server 2 cece ene e 11 The Live View pagesi ss cir 0 cece e cece RII iia eens 12 Video and Audio Streams 0000 00 cece eee ENESENN R 14 Video Stream Types iu sss ted eed cd betes Pie eed em Ped des ER ania 14 MPEG 4 protocols and communication methods 0 02 e cece eee ee 15 The AXIS Media Control 0 0 22 0 ccc cece ete n 15 How to stream MPEG 4 00 000 cece eee eens 15 Other methods of accessing the video stream 2 0 cece eee eee ee 16 Configuring the Video Server 0 2 cc cece eect tee nn 19 Accessing the Setup tools 22 cece eee eee eens 19 Video amp t Image Settings ss eS apace cece cet cle crear a t esae aguda fe daly garde
78. provides access to Motion JPEG and MPEG 4 video and audio streams as well as to single JPEG images Other applications and clients can also access these video and audio streams images directly without going via the Live View page Video Stream Types Motion JPEG This format uses standard JPEG still images in the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but also provides excellent image quality and access to each and every individual image contained in the stream Note also that multiple clients accessing Motion JPEG streams can use different image settings MPEG 4 This is a video compression standard that makes good use of bandwidth and which can provide high quality video streams at less than 1 Mbit s The MPEG 4 standard provides scope for a large range of different coding tools for use by various applications in different situations and the Video Server provides certain subsets of these tools These are represented as Video object types which are selected for use with different viewing clients The supported video object types are e Simple sets the coding type to H 263 Advanced Simple in Axis products this sets the coding type to MPEG 4 Part 2 AMC AXIS Media Control supports both object types whilst e g QuickTime requires the Simple object type When using M
79. re the options for notification of IP address change under Services to receive notification from the Video Server when the IP address changes eAlternatively if your DHCP server can update a DNS server you can access the Video Server by host name which is always the same regardless of the IP address Services Options for notification of IP address change if the IP address for the Video Server changes e g automatically by DHCP you can choose to be notified of the change Click Settings and enter the required information AXIS Internet Dynamic DNS Service If the Video Server has been registered with the Axis Internet Dynamic DNS service and the IP address for the product changes the service is updated to reflect the change Check the box to enable disable automatic updates The domain name currently registered at the Axis Internet Dynamic DNS service for your product can at any time be removed To do this click Settings and follow the instructions For more information please refer to the online help 48 AXIS 241Q S QA SA System Options Network Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses on your network Obtain DNS server address via DHCP automatically use the DNS server settings provided by the DHCP server Click the View button to see the current settings Use the following DNS server address enter the desired DNS server by sp
80. re allowed then all others are denied access and vice versa See also the online help for more information Note that users from IP addresses that will be allowed must also be registered with the appropriate access rights User Operator or Administrator This is done from Setup gt System Options Security Users Referrals to prevent unauthorized sources from including the video stream from the Video Server into external Web pages check the Referrals box and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream Multiple IP addresses host names can be defined and are separated by semicolons 46 AXIS 241Q S QA SA System Options Notes elf the referrals feature is enabled and you wish to also allow normal access to the Live View page the product s own IP address or host name must be added to the list of allowed referrers eRestricting referrers has no effect on an MPEG 4 video stream To restrict an MPEG 4 stream IP address filtering must be enabled eRestricting referrers is of greatest value when not using IP address filtering If IP address filter ing is used then the allowed referrers are automatically restricted to those allowed IP addresses HTTPS For greater security the Video Server can be configured to use HTTPS Hypertext Transfer Protocol over SSL Secure Socket Layer That is all communication that would otherwise go via HTTP will instead go via an encrypted
81. read about accessing audio for the other protocols through the HTTP API at http www axis com techsup QuickTime Windows Media Player It is possible to use QuickTime and Windows Media Player to listen to the audio stream using the same methods to access video streams 18 AXIS 241Q S QA SA Video and Audio Streams Java Applet The Java applet supports simplex audio AXIS 241Q S QA SA Configuring the Video Server 19 Configuring the Video Server This section describes how to configure the Video Server and is intended for administrators who have unrestricted access to all the Setup tools e operators who have access to the Video amp Image Audio Live View Config and Event Configuration settings The Video Server is configured from the Setup link in a standard browser see also the Technical Specifications on page 63 Accessing the Setup tools Follow the instructions below to access the Setup Tools from a browser 1 Start the browser and enter the IP address or host name of the Video Server in the location address field 2 The Live View page is now displayed Click Setup to display the Setup tools Setup AXIS AXIS 241Q Video Server Live View Setup Help Eormvuicar ons Basic Configuration Basic Configuration Instructions Before using the AXIS 241Q Video Server there are certain settings that should be 1 Users made most of which require Administrator access privileges To quickly a
82. rmat in Internet Explorer for Windows anost ERAD F shew video f Note when AMC with Internet xplo AMC Settings show viewer toolbar F tnable METG 4 decoder installation Default Viewer for Motion JPEG in Internet Explorer for Windows G Default C own white Default C own Black Con E C extemal fe UU Cow m C external hep Comi hp o C pefault C own m C external nto vefault Cow hp Default C own Title text above image Default C own Description text below image administrator only C sull image Caution Unchecking the box for Show setup link will remove the setup link from the product s Home Page The Setup Tools will then only be accessible by entering the full setup address into the address URL field of a browser The setup address for this product is http 10 93 130 241 operator basic shtml Preview the page before saving Own Home Page T Use own home page Preview Note that the setup address is http lt ip address operator basic shtml 30 AXIS 241Q S QA SA Live View Config Files Your own web files background picture color etc must first be uploaded to the Video Server in order to be available for selection in the Custom Settings setup dialog Once uploaded the files are shown in the drop down list 1 Enter the path to the file e g a file located on your workstation or click the Browse button 2 Select the u
83. ser level for the uploaded file Setting the user access level means that you have complete control over which pages can be viewed by which users 3 When the path is shown correctly in the text field click the Upload button All uploaded files are shown in the list in the lower section of the page To remove a file check the box provided next to it and then click the Remove button e To use your uploaded file click the radio button and select the file from the drop down list by Own e Touse an external file located somewhere other than in the Video Server click the radio button and enter the URL by External Own Home Page To use a previously uploaded web page as the default page check the checkbox select the page from the drop down list and click OK User Defined Links Enter a descriptive name and enter the URL in the provided field The link will appear on the Live View page AXIS a AXIS 241Q Video Server 2000 o 00 User defined CGI links can be used to issue HTTP API requests e g PTZ commands Example 1 Check Show Custom Link 1 2 Enter a descriptive name e g CAM1 Start PTZ 3 Enter the cgi link http 192 168 0 125 axis cgi com ptz cgi camera 1 tcontinuouspantiltmove 30 30 4 Check Show Custom Link 2 5 Enter a descriptive name e g CAMI Stop PTZ 6 Enter the cgi link http 192 168 0 125 axis cgi com ptz cgi camera 1 amp tcontinuouspantiltmove 0 0 O 0O 0 User Defined L
84. st ing file to be overwritten by a new file with the same name FTP Server receives notification messages receives uploaded images Descriptive name of your choice URL address User Name and Password to HTTP server Proxy address Proxy port if required Proxy User Name and Password if required HTTP Server receives notification messages Descriptive name of your choice TCP Server User Name and Password for TCP server Port number For details on each setting please refer to the online help available from each web page Note Pre trigger and Post trigger buffers will be lost if the connection to the event server fails When the setup is complete the connection can be tested by clicking the Test button the connection test takes approximately 10 seconds 33 34 AXIS 241Q S QA SA Event Configuration Event Types An Event Type is a set of parameters describing how and when the Video Server is to perform certain actions Basic Configuration gt Video amp Image gt Live View Config Event Configuration Instructions Even Event Types Motion Detection Port Status System Options Example If somebody walks past the connected camera and an event has been configured to act on this the Video Server can e g record and About AXIS 241Q Video Server Live View Setup Help Event Types Event Type List Name Status Enabl Priority Trig
85. t Description Video Input Coaxial BNC connector supporting a single composite video source The physical connection is made using 75 Ohm coax video cable with a recommended maximum length of 800 feet 250 meters Note The AXIS 241S SA supports conversion between composite video and Y C S video using an Y C to BNC cable Video Output A single video loop through VIDEO OUT connected in parallel with VIDEO IN and terminated with a coax BNC connector Allows direct connection of e g an external monitor Set DIP switch to OFF when in use Line Out AXIS 241SA only Mono audio output line level which can be connected to a public address PA system or an active speaker with a built in amplifier A pair of headphones can also be attached Line Mic In AXIS 241SA only One 3 5mm input for a mono microphone or for line in mono signal only the left channel is used from a stereo signal 9 10 AXIS 241Q S QA SA Product Description Video Server Rear Panel RS 232 gt NETWORK 1234 5 6 7 8 S 10 n 12 s The Serial Number is RTI TITLE J a located on the label on the underside of the unit Power Supply Connector A single socket for connection of the PS K power adapter I O Terminal connector The I O Terminal connector provides the physical interface to 4 digital transistor outputs 4 digital inputs and an RS 485 interface See Unit Connectors on page 54 for more information Note The
86. t a time This means that you must select when to receive or transmit audio with the help of the push to talk button To speak press and hold the button check that the microphone is not muted When finished speaking release the button You will now be receiving audio from the other end of the connection Note that the push to talk button is configured from AMC see The AXIS Media Control on page 15 It is also possible to configure the push to talk button so that it toggles between speaking and listening modes Half Duplex mode is best if you only have limited bandwidth available When you select Simplex AXIS 241QA SA speaker only mode the speaker connected to the AXIS 241QA SA will play audio but no audio will be transmitted from the AXIS 241QA SA to other web clients This could be used to e g provide spoken instructions to a person seen in a camera This mode requires you to use the push to talk button Simplex AXIS 241QA SA microphone only mode only transmits audio from the AXIS 241QA SA to any web clients It will not receive audio from any other web clients This can be used in remote monitoring web attractions etc to provide live audio as well as video of a monitored situation When using half duplex the Send the sound from the active client to all other clients option transmits the audio signal from the client that is talking to all the other clients Audio Input Audio from an external microphone or a line source can be
87. t the trigger alternative from the Triggered by drop down list sensor if the door is opened Set the When Triggered parameters i e set what the Video Server should do if the main door is opened e g upload images to an FTP server 8 Click OK to save the event in the Event Types list Please see the online help for descriptions of each available option AXIS 241Q S QA SA Event Configuration 35 Pre trigger and Post trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger e g 2 minutes before and after a door was opened Check the Upload images checkbox under Event Types Add Triggered When triggered to expand the web page with the available options Buffer size AXIS 2410 QA up to 36 MB buffer AXIS 241S SA up to 9 MB buffer The maximum length of time of the pre post buffer depends on the selected image size and frame rate Include pre trigger buffer images stored internally in the server from the time immediately preceding the trigger Check the box to enable the pre trigger buffer enter the desired length of time and specify the required image frequency Include post trigger buffer contains images from the time immediately after the trigger Configure as for pre trigger Note If the pre or post buffer is too large for the Video Server s internal memory the frame rate will be reduced and individual images may be missing If
88. tem administrator or reconfigure the default router settings If the microphone has a built in amplifier then the DC power must be enabled on the Audio Settings page The volume of the microphone or speaker connected to the AXIS 2410 S QA SA is either too high or too low Change the volume for the speaker or microphone in the Live View page Change the input gain for the microphone and the output gain for the speaker to adjust the audio levels on the Audio Settings page Too many users clients listening to audio from the AXIS 2410 S QA SA may adversely affect the sound quality Enable the speech filter in Audio Advanced Settings Enable the echo cancellation filter in Audio Advanced Settings Adjust the noise cancellation threshold and attenuation to reduce background noise levels in Audio gt Advanced Settings Reduce the number of listeners and viewers and decrease the image resolution and compres sion For additional assistance please contact your reseller or check the product s support pages on the Axis Website at www axis com techsup AXIS 241Q S QA SA Technical Specifications Technical Specifications Item Specification Models AXIS 241S 1 channel video server AXIS 2410 4 channel video server AXIS 241SA 1 channel video server with audio e AXIS 2410A 4 channel video server with audio Video compression Motion JPEG including single snapshot JPEG images e MPEG 4 Part2 ISO IEC 14496 2 Pro
89. this occurs an entry will be created in the unit s log file Continue image upload unbuffered enable the upload of images for a fixed length of time Specify the length of time for the uploaded recording in seconds minutes or hours or for as long as the trigger is active Finally set the desired image frequency to the maximum the maximum available or to a specified frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Scheduled Event A Scheduled event can be activated at pre set times in a repeating pattern on selected weekdays How to set up a scheduled event This example describes how to set the Video Server to send an email notification with saved images from a set time 1 Click Add scheduled on the Event types page 2 Enter a descriptive name for the event e g Scheduled email 3 Set the priority High Normal or Low 4 Select the video source i e the source the event should act on e g Video 2 in Storage room 5 Set the Activation Time parameters 24h clock when the event should be active e g start on Sundays at 13 00 with a duration of 12 hours 6 Set the When Activated parameters i e set what the Video Server should do at the specified time e g send uploaded images to an email address 7 Click OK to save the Event in the Event Types list 36 AXIS 241Q S QA SA Event Configuration Please see the online help
90. ting it to variable or constant is a good way of controlling the bandwidth used by the MPEG 4 video stream For more information on these advanced settings please see the online help Quad Stream Settings AXIS 241QA SA only The settings are the same as the individual image settings and are active only when the quad stream view is selected see Image Settings on page 20 AXIS 241Q S QA SA Audio AXIS 241QA SA only 25 Audio AXIS 241QA SA only The AXIS 241QA SA can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker The Setup page for the AXIS 241QA SA has an additional menu item called Audio that allows different audio configurations to be set up e g full duplex half duplex and simplex Note The speaker attached to the audio output of the AXIS 241QA SA must have a built in amplifier e g some PC speakers Audio Settings This section describes how to configure the basic audio settings for the AXIS 241QA SA e g set the communication mode and adjust the sound levels in the microphone and speaker connected to the camera AXISA AXIS 241QA Video Server Live View Setup Help gt Basic Configuration Audio Settings Q Enable Audio Video amp Image Associate audio with v Audio C video 1 C video2 videos video 4 Quad stream Advanced Audio Channels n i Audio mode Full duplex simultaneous two way audio
91. to any port within the range 1024 65535 This is useful for e g simple port mapping NAT traversal Use NAT traversal when your video server is located on an intranet and you want to make it available from the other side of a NAT router RTSP The RTSP protocol allows a connecting client to start an MPEG 4 stream Enter the RTSP port number to use The default setting is 554 Network Traffic The default setting is Auto negotiate which means that the correct speed is automatically selected If necessary you can set the connection speed by selecting it from the drop down list Maximum bandwidth Specify in Mbit s or kbit s the maximum bandwidth that the Video Server is allowed to use on your network This is a useful function when connecting your Video Server to busy or heavily loaded networks The default setting is Unlimited Note When using MPEG 4 as the video format remember that setting a maximum bandwidth value here may create problems for individual video streams if the maximum value is less than the sum of the bit rates set for the video streams For more information please see the online help SOCKS SOCKS is a networking proxy protocol The Video Server can be configured to use a SOCKS server to reach networks on the other side of a firewall proxy server This functionality is useful if the Video Server is located on a local network behind a firewall but notifications uploads alarms etc need to be sent to a destin
92. ts which can be used to connect various third party devices e g door sensors and alarm bells The AXIS 241QA 241SA has a Line Mic In mono for connecting an external microphone or other source producing a line level signal An active speaker with a built in amplifier can be connected to Line Out mono to enable two way communication Audio communication can be bi directional full duplex push to talk half duplex or in one direction only simplex Up to 20 viewers can access the Video Server simultaneously when using Motion JPEG and MPEG 4 unicast Each MPEG 4 viewer requires a separate MPEG 4 decoder license of which one is included Additional licenses can be purchased separately from your Axis dealer If using other clients to view the MPEG 4 video stream no further MPEG 4 decoder licenses are required Video can be viewed in 5 resolutions up to 4CIF and image compression is configurable The Video Server contains support for video motion detection which allows the unit to trigger on activity in the video image and advanced scheduling tools which can also be used to trigger an event As the Video Server is designed for use in security systems it is equipped with several security features such as IP address filtering several user levels with passwords and HTTPS 6 AXIS 241Q S QA SA Product Description The Video Server has a built in web server providing full access to all features through the use of a standard browser
93. up or from your local distributor 2 Go to Setup System Options Maintenance in the Video Server s Web pages 3 In the Upgrade Server section and browse to the desired firmware file on your computer Click Upgrade Upgrade Server Upgrade the AXIS 241Q Video Server with the latest firmware Specify the firmware to upgrade to Browse and click Upgrade Note Do not disconnect power to the unit during the flash upgrade The unit restarts automatically after the upqrade has completed 1 10 minutes Notes Always read the upgrade instructions available with each new release before updating the firmware eAfter starting the process you should always wait at least 20 minutes before restarting the Video Server even if you suspect the procedure has failed e Your dealer reserves the right to charge for any repair attributable to faulty updating by the user AXIS 241Q S QA SA Troubleshooting 59 Emergency Recovery Procedure If power or the network connection to the Video Server is lost during the upgrade the process will fail and the unit will become unresponsive A flashing red Status LED indicates a failed upgrade To recover the unit follow the steps below The serial number is found on the underside label on the product casing 1 Unix Linux From the command line type the following arp s IP address of Video Server Serial number temp ping s 408 IP address of Video Server Windows From a comma
94. utside of a domain to use an SMTP server when sending e mail SNMP Simple Network Management Protocol An application layer protocol that facilitates the exchange of management information between network devices It is part of the Transmission Control Protocol Internet Protocol TCP IP protocol suite Subnet Mask An IP address consists of two components the network address and the host address Subnetting enables a network administrator to further divide the host part of the address into two or more subnets The subnet mask identifies the subnet to which an IP address belongs Switch Whilst a simple hub transmits all data to all devices connected to it a switch only transmits the data to the device it is specifically intended for TCP IP Transmission Control Protocol Internet Protocol A suite of network protocols that determine how data is transmitted TCP IP is used on many networks including the Internet TCP keeps track of the individual packets of information and IP contains the rules for how the packets are actually sent and received UDP The User Datagram Protocol is a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol IP UDP is an alternative to the Transmission Control Protocol TCP and together with IP is also known as UDP IP Unicast Communication between a single sender and a single receiver over
95. utton to activate the port for a defined period of time e g to Qo switch on a light for 20 seconds Active Inactive click these buttons to manually start and stop a connected device e g switch a light on off These buttons start stop the Sequence Mode This mode is created in Setup gt Q Live View Config Sequence mode and automatically displays the view from 2 or more video sources at set intervals EIE From the Source list select the desired video image s The list can videoz 1 contain internal video sources external video sources or the Quad Stream view AXIS 241Q QA only The Quad Stream option displays all four video images in one stream 57 The Action buttons trigger an event directly from the Live View page These buttons are configured under Setup gt Live View Config gt Layout Click these buttons to manually start and stop events AXIS 241Q S QA SA Using the Video Server 13 Snapshot Use the Snapshot button to capture a snapshot of the image currently being displayed in the window Right click on the image to save it in on your computer The AMC viewer toolbar AXIS Media Control is available in Microsoft Internet Explorer only and displays the following buttons Q O The Play Stop buttons start and stop the media stream The Snapshot button takes a snapshot of the currently displayed image The Q Snapshot function and the target directory for saving snapshots can be configured from AMC AXIS Media
96. vice s range of movement with the center of the bar representing the point midway between the two extremes of movement Left Right Clicking a position directly on the bar moves the camera directly to the new position in one smooth movement Clicking on the arrows at the ends of a bar causes a stepped incremental change Using CGI links to control PTZ devices User defined CGI links on the Live View page can be used to issue HTTP API requests e g PTZ commands These links are configured in the Live View Layout settings see page 11 PTZ Control Modes The PTZ device can also be controlled using click in image movement which has two different types of navigation Center and Joystick Center mode means that when clicking in the image the camera view will center on the absolute position that was clicked Joystick mode moves the camera in the direction of the mouse pointer By clicking and holding the mouse button down in the image the PTZ device moves the camera in that direction relative to the center of the image The further from the center the image is clicked the greater the movement The camera stops moving when the button is released Control Panel The focus and iris image brightness can be adjusted manually by using the control bars or they can be set for automatic adjustment by clicking the Auto iris and Auto focus buttons To access the Auto iris and Auto focus buttons click on the Control cnapan panel button The menu

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