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British Telecom Rugged IP54

1. 00000 49 Using sub addresses to keep your messages private eee eee eee 50 Set a terminal number sub address 50 How callers send a text to your handset 51 Reading personal text messages 51 Message memory full 2 000 52 Delete messages from the Inbox your personal message box 000 52 Using additional handsets Registering a new BT Elements handset 53 Registering another type of handset to your BT Elements base c cece eeee 54 Select a base cece eee e eee e eens 55 De register a handset 5 56 Internal calls 2 0 cc cece cece ee 56 Transferring calls cece eens 57 3 Way Call scsi easaaw soar dave deeed ode 58 Helpi crersadn rruna a 59 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 In this guide General information Safety information 000005 67 Clea MING arena a sande 67 Environmental eee ee eee 67 Product disposal instructions 68 Guarantee sis ners diokwetanniwieeuee ee 68 Returning your phone 4 69 Technical information 69 How many telephones can have 69 ROME sisicsrcestteveceadesta meee de 69 Declaration of Conformance 70 Connecting to a switchboard 70 Inserting a pause
2. ee eee 70 Recall esorpersergete miden eai 70 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Getting started Location Your BT Elements phone comes with a base which you will need to place within 2 metres of a mains power socket and telephone socket so that the cables will reach The charger can then be located wherever you want in your house provided it is within reach of a mains power socket The handset can be charged using the charger Make sure the base is at least 1 metre away from other electrical appliances to avoid interference Your BT Elements phone works by sending radio signals between the handset and base The strength of the signal depends on where you site the base Putting it as high as possible ensures the best signal Setting up Atthe handset Make sure the battery ribbon is laying flat inside the battery compartment and insert the 2 x AAA NiMH rechargeable batteries supplied observing the polarity markings and Handset range The BT Elements phone has a range of up to 1000 metres outdoors when there is a clear line of sight between the base and the handset When there is no clear line of sight between the base and the handset e g the base is indoors and the handset either indoors or outdoors the range could be reduced to 50 metres Thick stone walls can severely
3. Rinaback will be displayed View and dial from the Calls list Press WM The most recently received number or name is displayed If you answered the call you will see the rT symbol If the call was not answered you will see the amp symbol Use M or QP to scroll through the list With a name displayed press OK repeatedly to view the caller s number and the date and time the call was received To dial a displayed number press QJ The number will be dialled automatically Or To exit and return to standby press J When all new calls have been viewed the symbol will disappear from the display Copy a Calls list number to the phonebook Press W W The most recently received number or name is displayed If you answered the call you will see the a symbol If the call was not answered you will see the amp symbol If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Use 4 or GQ to scroll through the list to the number you want to store Press EA repeatedly until iil is displayed then press Menu Menu Enter a name using the keypad then select the amp option The number is displayed if necessary edit the number then press The ringer melody options are displayed use MF or GV to scroll and hear a sample of each melody when you hear the one you wan
4. 7644 To view further messages or to view old messages Menu Press to open the main menu Menu Press Mam or WH until 518 is displayed then press Press Be or QP until Inbox is displayed then press Ea The telephone number of the most recent message is displayed Press or WD to scroll through the list of messages and press to open and read a message For each message you will see The sender s name if the sender s details are stored in your phonebook and a name number match is found otherwise you will see the sender s number The full message Use MF or GM to move through the message Menu When you have read the message press then AF or WY to scroll and select from the following options Ferla to write and send a reply Menu Press Enter your message using the keypad and press Menu Press ga again to send lelete to delete the message Text messaging 45 Messages marked are new unread messages Press at any time to return to the Inbox menu If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 46 Elements New Style Edition 4 31 08 06 7644 Text messaging The last message sent will be saved and displayed when you next go to write a message If a message fails to send Send Fail will be displayed Menu Menu Press Press E again to confirm Forward to forward the message t
5. At any time press to go back to the previous screen or press EMS repeatedly to cancel and return to standby In order to send and receive text messages you must not withhold your number On most networks if you normally withhold your number the 1470 prefix presents your number for you Press J to delete incorrect characters digits To enter a space press GD To change from lower to upper case press For help with entering text see page 43 Receiving a call while writing atext If you are writing a text and you receive a call the text will be lost Problems sending If there is a problem sending a message the display shows Send Fail and the handset returns to standby BW N Ff Send a text message Menu Press to open the main menu Menu Press Mf or WF until SMS is displayed then press Menu Press M or WP until trite is displayed then press If this is your first message rite Hss is displayed If you have sent a message previously this message will be displayed Press and hold to delete the existing message Menu Use the keypad to write your message then press Either enter the number you want to send to using the keypad and select zz Or press EJ to open the phonebook and scroll paN or W to search for the name you want and select Ea Press EA again to send the message Seridira is displayed then Hessase Sent If you experience any problems please call the Helpline on
6. There are 5 volume levels to choose from 1 Press Af to increase or WY to decrease the volume Using the phone 17 Ringer volume While the phone is ringing you can use Mf or QPF to adjust the ringer volume Caller Display If you have subscribed to your network s Caller Display service the caller s number or name if stored in the phonebook is displayed See page 37 for more information Auto answer As long as you have auto answer set to ON you can just pick the handset up off the charger to answer a call If you have switched it off you will need to press Auto answer ON is the default setting See page 28 for more information on auto answer Range The 1 symbol on the display indicates when you are in range of the base If the symbol flashes and you hear a warning beep you are out of range and will need to move closer to the base If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 18 Using the phone Elements New Style Edition 4 31 08 06 7644 Secrecy mute During a call you can mute the microphone and talk to someone nearby without your caller hearing Secrecy Press EB lute is displayed while the microphone is muted and your caller cannot hear you Secrecy Press BE again to resume your conversation with your caller Handsfree Handsfree lets you talk to your caller without holding the handset It also ena
7. or WP through the entries under T To exit press Jaa To return to standby from the main menu at any time press SES If you access the phonebook by pressing rather than via the menu and you edit a name number the modification will only be taken into account for the current call and will not be stored to the phonebook permanently BR WwW N Ff nu The name is displayed Use Ej to delete any incorrect characters and enter new ones using the keypad and press Bato confirm The number is displayed Use BE to delete any incorrect digits and enter new ones using the keypad and press Bato confirm The current melody is played Use MF or W to scroll through and hear a sample of each melody When you hear the melody you want press to confirm Press repeatedly to exit and return to standby Delete a phonebook entry Press ato open the main menu Phonebook is displayed press Press M or GQ to select Delete Entry and press Use MF or QP to scroll and find the entry you want to delete or search cage and press ato select Confirm is displayed Press Gato confirm Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Handset menu Keypad beeps Your BT Elements phone has a selection of beeps warning tones which can be set to
8. please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 General information Safety information Only use the power supply suitable for the BT Elements range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 028771 and the item code for the charger mains power supply is 030989 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Elements Helpline on 0870 605 8047 Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0870 605 8047 for all repairs If the keylock is switched on it is NOT possible to make calls including to the emergency numbers 999 112 Radio signal transmitted between the handset and base may cause interference to hearing aids e It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment e It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product e Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your produ
9. 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Text messaging 43 Entering text A single text can be up to 160 characters Standard text entry With standard text entry you can enter a word by pressing each letter button a number of times to display the character you want on the screen For example to write the word Hello press twice twice three times i _ See page 14 for the complete three times and three times epee map Writing tips for text entry If you make a mistake press BES to delete the last character or digit to the left of the cursor Press and hold to delete a string of text If the message is longer than 12 digits the lt q or B gt symbol will be displayed to denote hidden text If B gt is displayed press WAM to view the hidden text or if lt Q is displayed press AF to view the hidden text Press and release B to insert a space To enter a number keep pressing the required number button until the number is displayed To enter the phonebook press B If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 44 Elements New Style Edition 4 31 08 06 7644 Text messaging You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service If you have sub addresses s
10. 1999 5 EC If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 General information For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Declaration of Conformance Hereby Suncorp Technologies declares that this BT Elements is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the BT Elements is published on the website http www suncorptech com bt Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone and pulse dialling and timed break recall If in doubt please consult your service provider Inserting a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialling sequence Press Af to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PB
11. Bato confirm To lock the keypad Press any button The display shows Fress Press GED within 3 seconds to unlock the keypad Handset menu 29 You can also lock the keypad using the button see page 21 While the keypad is locked the T icon will be displayed IMPORTANT If the keypad is locked you will NOT be able to dial the emergency numbers 999 and 112 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com me Set up menu You will hear a sample ring at the base for all settings except Off BR U N Ff Elements New Style Edition 4 31 08 06 7644 Base ringer volume The base has 6 ringer volume settings Off and 1 5 where 1 low and 5 high Menu Press to open the main menu Press Be or QP until etur is displayed then press Ease Volume is displayed press Press aor W to highlight the volume you require and press to confirm Press repeatedly to exit and return to standby Base ringer melody The base has 5 ringer melodies to choose from Press Bato open the main menu Press Me or WH until Setur is displayed then press Press M or GH to select Ease Melody and press Use MR or QP to hear and select a melody Press Bato confirm your selection Press repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorp
12. affect the range Signal strength The 1 icon on your handset indicates when you are in range When you move out of range of the base the out of range tone will sound every minute and the 2 icon will flash on the handset display This is repeated until you move back into range Talk Standby time In ideal conditions fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge The base must remain plugged in to the mains and switched on at all times Please note that if you are using the torch feature the talk standby times will be reduced Note that new batteries do not reach full capacity until they have been in normal use for several days If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Getting started WARNING Do not place your BT Elements base in the bathroom or other humid areas Battery low warning If the __ s symbol flashes in the display and you hear a warning beep every minute you will need to recharge the handset before you can use it again During charging the mm J symbol will scroll in the display Battery performance To keep your batteries in the best condition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible Fr
13. on the next few pages Need help If you have any problems setting up or using your BT Elements please contact the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Alternatively you may find the answer in Help at the back of this guide IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Got everything BT Elements handset BT Elements base BT Elements charger 2 x AAA NiMH 550mAh rechargeable batteries 1 x Battery compartment cover 1 x Belt clip Mains power adaptor for base item code 028771 Mains power adaptor for charger item code 030989 Telephone line cord Wall mounting bracket Elements New Style Edition 4 31 08 06 7644 In this guide Getting started LOCATION iis ope coerce svae atiran acces 7 SENG UD sesati E 7 Getting to know your phone Handset and charger 0 11 Handset display icons 4 12 Standby display 20008 13 Base tiesniis isis e accused dicie tiantde gcse easy aes 13 Navigating the menus 14 Charactenap cccasceseratariieaeenaes 14 Menu Map ccc caciddaiwseees dinikit 15 Using the phone Switch the handset
14. page 46 48 for instructions on how to enter the number Cannot send text e Check service centre number is correct including 1470P prefix this is for BT lines If you have another network provider please check the prefix number with them In order to send and receive text messages you must not withhold your number If you normally withhold your number the 1470 prefix presents your number for you Cannot receive text e You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service e More than one text messaging product is plugged into the line Remove other products e Check service centre number is correct e Ensure you have subscribed to a Caller Display service and that it is active You can check this by noting if your phone displays your caller s number when you receive an incoming call If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Help 63 If you are using personal user areas please ensure you have given people your user area number and that they are entering it to the end of your telephone number when sending you a text message Text has previously been sent and received but you are now only receiving voice spoken text messages from number 0845 6021111 This may be due to your line being de registered at the text service
15. personal text messages at your own handset to keep them private from other users You must remember to tell people your terminal handset number They must put the relevant terminal number at the end of your telephone number when they send you a text message Set a terminal number sub address Menu Press to open the main menu Menu Press Mra or WF until SMS is displayed then press Press aor W until S45 Settings is displayed and press If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Press ao WP until Terminal Ho is displayed and press Press to delete the existing terminal number the default is 9 and enter a new one using the keypad the choice is 6 7 or 8 then press to confirm Press BEJ repeatedly to exit and return to standby How callers send a text to your handset When your caller sends a text by simply adding your 1 digit terminal number on the end of your telephone number the text will automatically be stored to your own handset Reading personal text messages If you have new messages the display will show the KJicon and the number of new messages When viewing the list of messages if a message is private the icon will be displayed at the top of the screen Menu Press to open the main menu Menu Press ym or WP until 35 is displayed then press Press or
16. return to standby 7644 Using additional handsets 55 When selecting a base the currently selected base number flashes If an invalid base selection is entered you will hear the error tone If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 56 Elements New Style Edition 4 31 08 06 7644 Using additional handsets You cannot de register the handset you are using If you enter an invalid handset number the display will return to standby De register a handset Menu Press to open the main menu Press Be or W until etur is displayed then press Press mor WH io select fel Handset and press Enter the 4 digit PIN code then press Ea Enter the number of the handset to be removed 1 5 using the keypad You will hear a tone to confirm the handset has been de registered Press EM repeatedly to exit and return to standby Internal calls If you have more than one handset registered to the base you can make internal calls between two handsets Press The and On symbols are displayed Enter the handset number 1 5 you want to call At the called handset the p symbol flashes and the calling handsets number is displayed The user can press Bio answer the call Press Rico end the call If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com El
17. 644 Text messaging 49 Message alert beeps When you receive a text message the message alert beeps will sound These beeps can be switched on or off Menu Press to open the main menu Press ao WD until 65 is displayed then press Press ao QP until 65 Settings is displayed and press Press Be or QP until Hiss Alert is displayed and press e RN Menu i Press Ma or WP to select Mi or OF and press If you select On you will hear a to confirm sample of the alert beeps Press E repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 50 Elements New Style Edition 4 31 08 06 7644 Text messaging If people do not include the terminal number the messages will be stored in the Common Box and will be accessible to all users of your BT Elements phone If you wish you can change an existing terminal number to another number between 6 and 9 Using sub addresses to keep your messages private Your BT Elements is pre set to make all text messages available to every handset user with all messages sent from and received via a General Inbox terminal number 0 Your BT Elements phone can register up to 5 handsets If you have more than one handset registered to your base each handset has a handset number This number is also used as a terminal number or sub address and allows you to receive
18. B Empty Empty Empty 0000 DTMF Tone OFF If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Date and time settings Set the date Menu f 1 Press to open the main menu 2 Press Mao QP until Late amp Time is displayed then press 3 Set Date is displayed press 4 Enter the date dd mm e g for 15th February press 1 5 0 2 then press 5 Press ME repeatedly to exit and return to standby Set the time Menu 1 Press to open the main menu _ Your BT Elements uses the 24 hour clock 2 Press Mao QP until Late amp Time is displayed then ik yoirsubsebeita ai aller Display press Service from your network provider Mong the time will be set when you receive 3 Press MF or QM to select Set Time and press your first call 4 Enter the time in 24 hour format e g for 9 24pm press 2 1 2 4 then press 5 Press E39 repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 36 Elements New Style Edition 4 31 08 06 7644 Date and time settings When the alarm is set the JL symbol will be displayed when in standby mode Set the alarm You can use your BT Elements phone as an alarm clock Menu Press to open the main menu Press ao WD until liste Time is displayed t
19. Calls list Keypad lock Switch temporarily from pulse to tone dialling From standby press and hold to lock the keypad page 21 Elements New Style Edition 4 31 08 06 7644 11 Torch On Off located on back of handset Press and hold to switch the torch on page 21 Release the button to switch the torch off page 22 Handsfree In standby mode use to switch handsfree on and off page 18 Menu OK In standby mode press to access and scroll through the menu options page 14 Press to confirm a displayed option Phonebook Exit press to open the In standby or talk mode Phonebook page 22 editing press to exit and return to standby Alphanumeric keypad with orange backlight Use to enter digits and characters Recall Power On Off For use with a switchboard PBX and BT Calling Features Use to switch the handset power on off page 16 Int 1n standby or talk mode use to make an internal call page 56 Microphone Charging Indicator Illuminates when the handset is charging in the base If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 12 Getting to know your phone Handset display icons These are the symbols you will see on your handset s screen D G43 59 4e TA mnh RT EI EHE HTE MSR I gt Handset Person Keypad
20. Edition 4 31 08 06 7644 Help Phone does not work e Have you installed the batteries correctly See page 7 e Check that the mains power is correctly connected No dial tone e Is the telephone cord of the base plugged into the phone socket e Check that the mains power is correctly connected e Only use the telephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected e The batteries may need recharging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out e You may need to change the dial mode from tone to pulse see page 31 e If you are connected to a switchboard check whether you need to dial an access code Handset does not ring e The ringer volume may be switched off see page 26 e Check that the mains power is correctly connected e Make sure the handset is registered to the base see page 53 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 60 Elements New Style Edition 4 31 08 06 7644 Help No display e The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries t icon flashes e Is the handset registered correctly
21. Elements New Style Edition 4 31 08 06 7644 20 38 BT ELEMENTS BT Elements User Guide BT ELEMENTS Elements New Style Edition 4 31 08 06 7644 Welcome to your BT Elements Y Digital Cordless Telephone e Digital call quality with a Best in Class range of up to 1000 metres outdoors and up to 150 metres indoors e Rugged design and sturdy composition makes your BT Elements phone ideal for outdoor use With a splash and dust proof finish and also featuring a handy torch e Handsfree operation for greater flexibility when on the phone e 50 Name and number phonebook to store all your contact numbers for easy dialling e Send and receive text messages e Inductive charging e Register up to 5 handsets to the base without the need for additional wiring giving you a complete phone system on a single line You must subscribe to your network provider s Caller Display service for this feature to work and you must not withhold your number A quarterly fee may be payable Note some network provider lines may not be compatible with this text messaging service Elements New Style Edition 4 31 08 06 7644 This User Guide provides you with all the information you need to get the most from your phone You must first set up your phone before you can use it This doesn t take long and is easy to do Just follow the simple instructions in Getting Started
22. Portuguese Danish Finnish Swedish Norwegian Russian Greek Polish Czech Slovak or Hungarian If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 28 Handset menu Elements New Style Edition 4 31 08 06 7644 Menu Press to open the main menu Press Be or GH until Handset is displayed then press Press Ara or WP to display Larrsuiase and press Press mo W to highlight the language you want and lenu press to confirm Press repeatedly to exit and return to standby Auto answer If you set auto answer to On when you receive an incoming call and the handset is in the charger you can pick it up to answer the call You do not need to press a Menu z Press to open the main menu Press Be or QP until Handset is displayed then press Menu Press Mm or WH to display Auto Answer and press Menu Press Me or WP to select either Gir or Ot and press to confirm Press BES repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around Menu Press to open the main menu Press Be or QP until Harcse is displayed then press Press Ga or WH to display Meslock and press
23. WV until Personal SMS is displayed then press The telephone number of the most recent message is displayed Text messaging If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 51 52 Text messaging Elements New Style Edition 4 31 08 06 7644 Press SFB or WW to scroll through the list of messages Press Gato view the full details for each message Press EM repeatedly to exit and return to standby Message memory full When the SMS message memory is full Henor Full will be displayed So that you can continue to send and receive messages you will need to delete some all old messages Delete all messages from the Inbox your personal message box Press Bato open the main menu Press M or WP until SMS is displayed then press Press Be or QP until Delete 411 is displayed and press Press AF or W io display either Inbox or Personal SHS g sia KA Confirm is displayed Press EA to confirm or to cancel and return to the previous screen Press ME repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Using additional handsets You can use up to five GAP compatible handsets with your BT Elements base to extend your phone system without needing to install extension sockets fo
24. X supplier for further information The recall function is set to timed break recall and is also used for BT Calling Feature If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Elements New Style Edition 4 31 08 06 7644 Visit us at www bt com BT Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2006 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT Elements Issue 1 09 06 4 Designed and produced by The Art amp Design Partnership Ltd Printed in China CE
25. ain menu Phonebook is displayed press Press Aa or WP to select Hodita Entry and press Use MF or GQ to scroll and find the entry you want to edit or search alphabetically and press Rao select 23 To enter a space press QD Use GD GHD ana a o punctuation characters see page 14 for full character map If the next letter is on the same button as you have just pressed wait for the cursor to move to the right before trying to enter it You MUST enter a name and a number otherwise the entry will not be stored Entering numbers Make sure you enter the full telephone number including the dialling code if you subscribe to a Caller Display service and want the name of your caller displayed instead of the number To enter a pause in a phonebook number press gm and a F will be displayed For more information on pauses see page 70 The ringer melody option means that when you receive a call from a number stored in your phonebook the ringtone you choose will be played If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 24 Elements New Style Edition 4 31 08 06 7644 Using the phone To see the number before dialling with the entry name displayed press If the number has more than 12 digits press gto view the remaining digits To search alphabetically Press the relevant keypad button e g for TOM press then scroll Afa
26. all is received in the Calls list the Zoe icon will flash in the display when in standby mode to alert you IMPORTANT To use Caller Display you must first subscribe to the service from your network provider A quarterly fee may be payable For more information on BT Calling Features call BT free on 0800 800 150 To ensure that the caller s name is displayed make sure you have stored the full number including the dialling code in the directory To exit the Calls list at any time press B If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 38 Elements New Style Edition 4 31 08 06 7644 BT Calling Features If there are no entries Emet will be displayed It may take a couple of seconds for the display to show the telephone number or name for an incoming call The display will initially display Call followed by the number Your BT Elements can display numbers up to 20 digits and names up to 12 characters f a caller has withheld their number Withheld will be displayed f the number is unavailable Unavailable will be displayed f the call is from an international number International will be displayed f the call is from a private number Private will be displayed f the call is from the operator Orerator will be displayed f the call is from a payphone Parhone will be displayed f the call is from a ringback request
27. bles other people in the room to listen to your conversation over the loudspeaker Make a handsfree call Handsfree Press p then dial the number The a icon is displayed and you hear your call over the loudspeaker Press Bic end the call If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Switch to handsfree during a call Handsfree Press g The call is transferred to the loudspeaker Press o end the call Redial The last 10 telephone numbers called are saved to a redial list You can then select any of the numbers to redial delete or copy to the directory Dial a number from the redial list Press dA The last number called is displayed Use Af or QV to scroll through the redial list to the number you want Press ico redial Delete a number from the redial list Press Mga The last number called is displayed Use Mf or GM to scroll through the redial list to the number you want Using the phone 19 During a handsfree call press Afa or WF to change the volume To switch handsfree off and return to the handset at any time press gii To exit the redial list at any time press B Redial numbers can be up to 32 digits long Only the first 12 digits will be displayed if there are more than 12 digits the B gt symbol will be displayed Press Eat view the remaining dig
28. centre All you need to do is text RESET and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is active and working on your line Messages sent to 00000 are free Further help and advice for text queries on BT lines BT Residential customers call 151 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser BT Business Customers call 152 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser For other telephone service providers please contact their customer services General sales enquiries BT Residential lines call 150 BT Business lines call 152 For non BT line customers call 0800 800 150 residential or 0800 800 152 business Additional handsets are available from the Helpdesk on 0870 605 8047 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 64 Elements New Style Edition 4 31 08 06 7644 Help BW N Ff 5 6 Billing enquiries Refer to the telephone number shown on your telephone bill Other functions and services available from the text messaging service By sending the following commands to the BT text self administration facility you can control functions a
29. ct at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Never look directly at the torch light or shine it into the eyes Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 General information Product disposal instructions The symbol
30. cts over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 59 or contact the Helpline on 0870 6058047 or email bt helpdesk suncorptech com for assistance In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions on 0870 240 5029 ora local qualified repairer Returning your phone If t
31. e a reply text back to your phone giving the status report for that message You keep hearing an error beep You have pressed the wrong button in a sequence Check the prompts in the display or refer to instructions in this user guide If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 66 Elements New Style Edition 4 31 08 06 7644 Help Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing 1 Unscrew and remove the belt clip and battery compartment cover You can use a coin if you don t have a screwdriver handy 2 Remove the old batteries 3 Make sure the battery ribbon is laying flat inside the battery compartment and insert 2 x AAA NiMH rechargeable batteries observing the polarity markings and 4 Replace the battery cover hook the two plastic clips into place first then lower and screw the cover into place 5 Finally screw back the belt clip Note Spare rechargeable batteries are available from the BT Elements Helpline 0870 605 8047 WARNING Do not immerse batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Elements phone by using any other types of batteries If you experience any problems
32. e handset name handset number the time and the range and battery icons Time _ b Battery status Shows the time in hours and minutes Range V 3 i Handset number Handset name ate Base Power In use Calls light Message Indicator IIluminates when the power is connected Flashes when receiving a call and during a call when you have new text messages or Calls list entries waiting and when the phone is in registration mode BT Elements i Page Find handset Press to page locate a missing handset page 22 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 14 Elements New Style Edition 4 31 08 06 7644 Getting to know your phone Exit or go back one level in the menu Press HB to go back one level Press EB repeatedly to exit and return to standby To change between upper or lower case press Navigating the menus Your BT Elements has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page wi i is switched Menu 1 Press to open the main menu then press wm or GP repeatedly to scroll to the menu option you want Menu 2 Press to select a displayed menu option or press to go back to the previous screen Character map The following table shows you where each letter and punctuation character can be f
33. ements New Style Edition 4 31 08 06 7644 Using additional handsets 57 If you want to cancel the call transfer Transferring calls press You can transfer an external call to another handset registered to the base During a call Press The external caller will be put on hold and will hear a tone Enter the internal handset number that you want to transfer the call The called handset will ring At the called handset the user can press to answer the call At the original handset When the other handset answers press ico complete the transfer If the called handset does not answer press to speak to the external caller again If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 58 Elements New Style Edition 4 31 08 06 7644 Using additional handsets 3 Way Call You can hold a 3 way conference call between 2 internal handsets and 1 external handset During a call Press The external caller will be put on hold and will hear atone Enter the internal handset number that you want to hold the 3 way call with When the internal handset user answers press GM to begin the 3 way call Either internal handset can press at any time to leave the 3 way call If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style
34. et up If a text message has been sent to a particular sub address the DZ symbol will only appear on the handset associated with that sub address and will be shown as part of the personal SMS for that handset Otherwise it will be displayed on all handsets and stored in the Inbox The number of new messages shown in the display includes messages in your personal SMS box and in the general Inbox The cursor automatically moves to the right after a couple of seconds So when the next letter is on the same button as the one you have just entered wait for the cursor to move to the right before trying to enter it Receiving and reading text messages Received messages are stored in the Inbox The Inbox can store up to 15 messages When you receive a new text message the Z symbol flashes in the display along with the number of new messages e g 3 Hew Meas The Messages Indicator on the base flashes and you will hear the new message alert beeps provided they are set to on To view the most recent message details Menu rm 1 Press to open the main menu 2 The number for the most recent message is displayed press Menu EA io display the message 3 Scroll AA or WS to move through the message Menu s 4 Press R to view further menu options If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06
35. external calls The handset display shows the call duration both during and for a few seconds after your call Switch the handset power on off To switch off Press and hold Q until the display goes off To switch on Press and hold for3 seconds and the display will come back on Make an external call Lift the handset and press GY The and symbols are displayed When you hear the dialling tone dial the number you want Preparatory dialling Enter the number first If you make a mistake press to delete the last digit Press Bio dial End a call Press Y Or Place the handset back on the charger If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Receive a call When you receive a call the phone rings the amp amp symbol flashes the keypad backlight comes on and the Calls light on the base flashes Call is displayed and the or 0 symbol flashes to let you know if it is an external or internal call lf your handset is on the charger and auto answer is on pick up the handset to answer the call Or If your handset is on the charger and auto answer is off pick up the handset and press io answer the call Or If your handset is off the charger press Y Earpiece volume During a call you can adjust the volume of the earpiece handset receiver
36. harge for at least 24 hours The red Charging light comes on While the handset is charging the mm _ja symbol scrolls in the display when the handset is fully charged the display shows the mmm symbol After 24 hours plug one end of the telephone line cord into your BT Elements base and the other end into the telephone wall socket Wall mounting optional If you wish you can wall mount the handset and charger Drill two holes in the wall for the 2 screws provided using the wall mounting bracket as a template Getting started If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 10 Elements New Style Edition 4 31 08 06 7644 Getting started IMPORTANT Before you wall mount please check that you are not drilling into any hidden wiring or plumbing e the mains power adaptor will reach the plug socket BT are not responsible for any damage injury caused while attempting to wall mount your phone 50 Insert the wall plugs provided into the holes and then insert the 2 screws one into each hole Leave a gap between the head of the screw and the wall approx 3mm Thread the power cable from the charger through the hole in the bracket and thread the cable into the cable groove on the underside Secure the charger onto the bracket by screwing the 3 screws supplied into the underside of the bracket oe Fix the bracket now
37. he Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the Post Office General information 69 Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Elements has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Only use approved base mains power supply item code 028771 Only use approved charger mains power supply item code 030989 Only use approved batteries These products are available from the BT Elements Helpline on 0870 605 8047 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive
38. hen press Menu Press M or GH to select Set Alarm and press Press Mm or GH to select either Menu im to switch the alarm on and press The previous alarm time setting is displayed Enter the time you want the alarm to sound in 24 hour format e g for 7 30am press Gp GB then press a Or Menu H to switch the alarm off and press Press repeatedly to exit and return to standby Silence the alarm When the alarm time is reached the alarm will sound and Alarm Gr will flash in the display 1 Press any button on the handset to silence the alarm If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 BT Calling Features Caller Display If you have subscribed to a Caller Display Service you will be able to see your caller s number on your handset display provided it is not withheld prior to answering the call If your caller s name and number are stored in the phonebook and a name number match is found you will see the caller s name alternating with their telephone number on the display Calls list The Calls list holds up to 40 telephone numbers and they are stored in the order they were received The caller s details are stored in the Calls list whether you answered the call or not If a call is received when the list is full the oldest entry will be deleted automatically When a new c
39. hone line correctly Is the base ringer set to off You may have a faulty line or socket Try using another socket or line Call BT on 151 if you still experience problems Base charging light not working Try cleaning the charging contacts on the base Check that the mains power is correctly connected Buzzing noise on my phone or on other electrical equipment nearby Sometimes your BT Elements phone can interfere with other electrical equipment if it is placed too close It is recommended that you place your BT Elements base at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the BT Elements Helpline on 0870 605 8407 or email bt helpdesk suncorptech com If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 62 Elements New Style Edition 4 31 08 06 7644 Help Possible problems with text messaging Text messages cannot be sent and screen displays end Fail e The base station power supply or telephone line cord might not be properly connected Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket e There might be a fault on the line Check your telephone line is working properly e You might have deleted the server number in error See
40. igit To switch off Release Si switch the torch light off Paging You can alert a handset user that they are wanted or locate a missing handset Press COBH on the base All handsets registered to your BT Elements base will beep and display the Ci symbol and 0000 Press O again to stop the paging ring Or press any button on the handset 50 Name and number phonebook You can store up to 50 names and numbers in the phonebook Names can be up to 12 characters long and numbers up to 24 digits You can also select from 10 different ringtones for phonebook entries Store a phonebook name and number Menu Press to open the main menu Menu 2 Fhonebook is displayed press 3 Aid Entr is displayed press If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com BR W N Ff Elements New Style Edition 4 31 08 06 7644 Menu Enter a name using the keypad and press Enter a telephone number using the keypad and press Use MF or QP to scroll through and hear a sample of each melody When you hear the melody you want press kA to confirm Press 9 repeatedly to exit and return to standby Dial an entry Press E9 to open the phonebook list Use MR or QF to scroll and find the entry you want or search alphabetically Press nE dial the displayed number Edit a phonebook name or number Press Bato open the m
41. its If the number is stored in the phonebook and a name number match is found the name will be displayed instead To toggle between the name and number press OK If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 20 Using the phone Elements New Style Edition 4 31 08 06 7644 Menu Press EM let is displayed press to confirm Or press to cancel Press B to return to standby Delete the entire redial list Press Mf The last number called is displayed Press and hold BEB Iielete All is displayed press Baio confirm Or press to cancel Press B to exit and return to standby Copy a redial list number to the phonebook Press A The last number called is displayed Use M or W to scroll and display the number you want then press ee Fidel is displayed press 3 Hame is displayed Enter a name using the keypad and press Wa The redial number is displayed If you wish you can edit the number When the number is correct press Menu Press Afia or WH to select a melody and press to save the entry If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Press E9 to exit and return to standby Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it ar
42. lock l Displayed when the line is in use When viewing the Calls list Displayed when the keypad is indicates an unanswered call locked Lx Ext Displayed when an external call is AR Phonebook lt gt Left arrow or Right arrow being received or in progress Displayed when the phonebook is Indicates that the displayed in use number text message is longer l Int than the screen 12 digits or int Displayed when an internal call is 9 Menu more being received or in progress Displayed when the menu is in use A Alarm bell Yen New Calls Telephone Displayed when the alarm is set Flashes to indicate new Calls list eaup Battery status entries Shows handset battery status mM Envelope Scrolls when the handset is Displayed to indicate new text a Person Handset charging in the base messages in the Inbox ta When viewing the Calls list indicates a call you answered Range Handsfree speaker 9 Displayed in standby mode to Displayed when in handsfree indicate handset is in range of the mode base Flashes if you go out of range or if a handset is not registered You must subscribe to your network provider s Caller Display service for this feature to work A quarterly fee may be payable If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Getting to know your phone 13 Standby display when in standby the display shows th
43. m website at http www bt com terms tor htm Subscribe to the text messaging service When you send your first text message from your BT Elements phone you will automatically be registered for the service On receipt of your first text through the service the system will send you a welcome text message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com website www bt com to find out how much it costs to send a text message depends upon your call package IMPORTANT You must subscribe to your Network Provider s Caller Display service so that you can use text messaging A quarterly fee may be payable please contact your network provider for more details You may also send messages to landline phones that are NOT text compatible Messages to non compatible lines will be connected to voice text and delivered in spoken words to the telephone as a call Please note that the conversion can translate common abbreviations and smileys etc but to ensure maximum clarity of message delivery abbreviations etc should be used sparingly If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 42 Elements New Style Edition 4 31 08 06 7644 Text messaging
44. nd capabilities in your text phone and the way messages are handled Menu Press E to open the main menu Menu Press Mm or W until SMS is displayed then press Menu Press Ara or WF until brite is displayed then press Use the keypad to type in the following commands depending upon what you want to do ep B Opt out from receiving voice text messages cB GD Turns off the opt out option Turns on permanent voice text message delivery to your phone All incoming text is delivered as voice text cp B Turns off permanent voice text message delivery Menu Press Menu 7 Press again to confirm and send If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Help 65 If you are sending a message from a fixed line phone to another fixed line phone ED Forces a message you send to be delivered as a voice text even though the recipient may have a text enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g ep Hello will be home late If you are sending a message from a fixed line phone and require a status report EBD Will allow a status report to be sent back to you when you have sent a message to confirm delivery Place GD GHD ED at the start of your text message Write the message and send it You will receiv
45. ngs as described on page 34 redial and calls list Press Bato open the main menu Press Mm or GP until Setur is displayed then press Press Mm or WGP to select Default and press Enter the 4 digit PIN code and press Default PIN code setting is 0000 handset will switch off then switch back on again with the default settings restored Restore default settings without a PIN If you have forgotten your PIN code you can restore your BT Elements to the default settings following the procedure shown below Unscrew and remove the belt clip and battery compartment cover Remove the batteries for a few minutes Press and hold Gp while still pressing the button insert the batteries again observing the polarity markings and Default is displayed press When the phone powers up the default settings will be restored If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Set up menu Elements New Style Edition 4 31 08 06 7644 4 Replace the battery compartment cover and belt clip Default settings Handset Name Low Battery Tone Out of Range Tone Key Tones Auto Answer Handset Internal Ringer Melody Handset Internal Ringer Volume Handset External Ringer Melody Handset External Ringer Volume Earpiece Volume Phonebook list Calls List Redial List PIN code Dial Mode Keypad Lock HANDSET 1 ON ON ON ON w aeu e
46. o another number Menu N n Menu Press The message is displayed Press Either enter the number you want to send to using the keypad and press Or press EJ to open the phonebook and scroll i o r W to search for the name you want and press Press EA again to send the message Tetails to view the number the message was received from and date and time the message was received Menu Press Then use Mf or W to scroll through the message details Press ME repeatedly to exit and return to standby Service Centre numbers To send and receive text messages you need the telephone number of your Network s text Centre These numbers have already been pre programmed into your BT Elements phone If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 If you accidentally delete the SEND or RECEIVE Service Centre numbers you will need to re enter them in order for your text service to work Your BT Elements phone can store 2 SEND Service Centre numbers and 2 RECEIVE Service Centre numbers The pre programmed SEND Service number is 1470P1709400 The pre programmed RECEIVE Service number is 080058752 Adding or changing Service Centre numbers Menu Press to open the main menu Press aor QP until 5 is displayed then press press ai Press MF or W until Send Center or Rov Center is displayed and p
47. om a rundown state the handset may take a minute or so to power up the display The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Elements Helpline on 0870 605 8047 After charging your handset for the first time subsequent charging time is about 6 8 hours a day dependant on usage Batteries and handset may become warm during charging This is normal Replace the battery cover hook the two plastic clips into place first then lower and screw the cover into place Finally screw the belt clip on You can use a coin e g 10p piece if you don t have a screwdriver 2 At the base Plug the mains power cord into the socket on the underside of the base and plug the other end into the mains power wall socket the base must be plugged into the mains at all times The green Power In use light comes on and you will hear a confirmation tone If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Power adaptor cable Telephone line cord DO NOT connect to the wall socket until the handset is fully charged 3 At the charger Plug the charger power cord into the charger and the mains power wall socket Place the handset on the base to c
48. on to alert you to certain situations Key tones where a beeps sounds every time a keypad Ifyou switch key tones off you will button is pressed to confirm the button press not hear any confirmation tones when altering settings Low battery warning tone a beep alerts you when the batteries are low and need recharging Out of range tone when the handset moves too far from the base and goes out of communication range a warning tone will sound Menu A 1 Press to open the main menu 2 Press B or W until Handset is displayed then press 3 Eeer is displayed press 4 Use Am or GH to display either Kevtone Low Battery or Gut Of Ranse and press 5 Use MF or W to select fir to activate the beeps or iff to deactivate the beeps and press 6 Press MEB repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 26 Handset menu You will hear a sample ring for all settings except Off Handset ringer volume The handset has 6 ringer volume settings Off and 1 5 where 1 low and 5 high Menu Press to open the main menu Press Be or QP until Handset is displayed then press Press Af or W to select either Int Rina Yol or Ext Rirra Wol and press Press ao W to highlight the volume you require and press to confirm Press ME repea
49. ound To lock the keypad Press and hold for 3 seconds The display shows the O symbol To unlock the keypad Press any key The display shows Fress Press within 3 seconds to unlock the keypad Switch the torch on off To help you see in dark or poorly lit environments you may find the torch a handy feature To switch on Press and hold Bio switch the torch light on The button can be found on the back of the handset Using the phone 21 You can also lock the keypad using the handset settings menu see page 29 IMPORTANT If the keypad is locked you will NOT be able to dial the emergency numbers 999 and 112 WARNING Never look directly at the torch light or shine it into the eyes as the light is very bright Please keep the torch away from small children If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 22 Elements New Style Edition 4 31 08 06 7644 Using the phone Paging calls cannot be answered by a handset The paging ring will stop automatically after 30 seconds if no button is pressed and your handset will return to standby Entering names There is a character map on page 14 to help you when entering names Use the keypad letters to enter names e g to store TOM Press once to enter T Press three times to enter O Press once to enter M Writing tips Press EM to delete the last character or d
50. ound This will be helpful when storing a name in the phonebook see page 22 Button Symbol Button Symbol 22h 31 PQRS7nVz ABC2AA4 Tuvsie ED DEF3ZEAS WXYZ9a AB cuHi4r GHD space o a O3ES E i ED oksa CRD lt MNO6NSOQ If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Menu map Phonebook SMS Add Entry Inbox Modify Entry Personal SMS Delete Entry Write Delete All SMS Settings Msg Alert Send Service Rcv Center Send Center Terminal No Setup Base Volume Base Melody Del Handset Pin Code Dial Mode Recall Mode Default Getting to know your phone 15 Handset Date amp Time Register Beep Set Date Select Base Keytone Set Time Reg Base Low Battery Set Alarm Out Of Range Int Ring Vol Ext Ring Vol Int Melody Ext Melody Auto Answer Handset Name Language Key Lock If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Using the phone When you make a call the backlight on the handset display comes on and the In Use light on the base flashes Press a enter a pause in the dialling sequence You can enter a pre dial number up to 32 digits long Only the last 12 digits will be displayed Call timer Your handset will automatically time the duration of all
51. power on off 16 Make an external call 4 16 Preparatory dialling 4 16 Endacall soi a core ve ceasavapase cip ececavauavessiadarees 16 Receive a call e eee eee eee ee 17 Earpiece volume eee ee eee 17 Secrecy mute eee eee ee 18 Handsfree sererse gaai nnn ETN 18 Make a handsfree call 4 18 Switch to handsfree during a call 19 Redial siede ressenioni tiisak 19 Dial a number from the redial list 19 Delete a number from the redial list 19 Delete the entire redial list 20 Copy a redial list number to the phonebook 0 e00ee 20 Key padlock cds sia taisnweein eaecees ees 21 Switching the torch on off 21 PaGiNGsdrcicascdinietrguha E AE R 22 50 Name and number phonebook 22 Store a phonebook name and number 22 Dial aM ENY enropar 23 Edit a phonebook name or number 23 Delete a phonebook entry 24 Handset menu Keypad beeps eee eee ee eee 25 Handset ringer volume 26 Handset ringer melody 26 Handset name ee eee ee eee 27 Display language 00ee eee 27 AULOANSWEP scvitiececaeheiawaeesin 28 Keypadilock zise care niesps easton eciuataveetie 29 Set up menu Base ringer volume ee0e 30 Base ringer melody 000 30 PIN COGS iesca s 31 Dial ModE sese
52. r each new phone Your BT Elements handset can be registered to up to 4 bases You can then select the base you would prefer Additional handsets must be fully to use charged before attempting to register You need to register any additional handsets you purchase to your BT Elements base Registering a new BT Elements handset At the base 1 Press and hold B until you hear a beep then release it The base will now remain in registration mode for 90 seconds during which time you will need to complete the following procedure At the new handset Menu s 2 Press Z to open the main menu 3 Press Mao WP until Fesister is displayed then press a fined Menu If the handset is already registered to 4 Press MF or WP to highlight Fes Base and press abase the base umber will fash Menu 5 Enter a base number from 1 to 4 and press _ The default PIN code is 0000 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 54 Elements New Style Edition 4 31 08 06 7644 Using additional handsets If registration is unsuccessful the handset will return to standby mode Try moving closer to the base you want to register to and following the registration procedure again Handsets must be GAP compatible to be able to be registered to your BT Elements base 1 Enter the 4 digit PIN code and press When the base is located your handset will displa
53. ress RA Use MF or W to display either Send VReceive 1 or Send 4Receive 2 and press Menu Either enter the server number and press Text messaging If you have more than one Server Centre stored on your BT Elements phone you will need to select which one you want to use for sending see next section If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 47 48 Text messaging Elements New Style Edition 4 31 08 06 7644 Or if a number is already stored it will be displayed To edit the number use Ei to delete existing digits and enter new ones using the keypad and press Press ME repeatedly to exit and return to standby Select a Send Service Centre number If you have more than one Service Centre stored on your BT Elements you will need to select the one you want to use for sending Your BT Elements phone is pre set to send using Server Centre 1 All messages sent will go via the selected provider Menu Press to open the main menu Press Mf or WF until SHS is displayed then press press Press aor WH until Send Service is displayed and press Use mor WY to select either Sera i or Serd and press Press EM repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7
54. s sia ai a ciaas cad dies 31 Recall Mode i cc8 wits wikia demnaacde ds 32 If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Restore default settings 0 33 Restore default settings without a PIN 33 Default settings ccc cece cece 34 Date and time settings Set the date ccc cece cece eee 35 Set the tiMe s cccccuasceiege gaan saeesacs 35 Set the alarm c cece eee eeeee 36 Silence the alarm 0000000 36 BT Calling Features Caller Display cece cece eens 37 Call lists ccairicatinaretartselet ead renne reisa 37 View and dial from the Calls list 38 Copy a Calls list number to the phonebook 0005 38 Delete an entry all entries in the CAMS MISE odiat ecriacetuatttesagteters avn amie gneve 39 Text messaging Subscribe to the text messaging service 41 Cost of the fixed line service 41 Send a text message ee eee 42 Entering tOXts sii siete keen geaagedias sen 43 Standard text entry e eens 43 Writing tips for text entry 4 43 Receiving and reading text messages 44 In this guide Service Centre numbers 46 Adding or changing Service Centre NUM DENS Sc sreiesct c deaveiadsaeiest ia 47 Select a Send Service Centre number 48 Message alert beeps
55. shown here and on the product mmm means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Guarantee Your BT Elements is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Elements or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Produ
56. t press The entry is stored to the phonebook Press BJ to return to standby Delete an entry all entries in the Calls list Select the W amp M option The most recently received number or name will be shown Use Mm or GM to scroll through the list Press and release to delete the currently displayed entry only Delete is displayed Or BT Calling Features 39 See Entering names and Writing tips on page 22 If you need to edit the number use to delete any unwanted digits then enter new ones using the keypad If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 40 BT Calling Features Press and hold EM to delete all entries Delete All is displayed 4 Press Ea confirm you want to delete Or Press if you decide not to delete 5 Press B to return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Text messaging Welcome to the BT text messaging service on your BT Elements Your BT Elements phone can send and receive text messages from participating mobile networks and compatible landline telephones in the UK The fixed line text service is provided under BT s terms and conditions for telephone service These can be found by visiting the BT co
57. tech com Elements New Style Edition 4 31 08 06 7644 PIN code Your BT Elements has a security PIN code which you will need to change some of the settings on your phone The default PIN code is 0000 You may want to change this to prevent unauthorised changes to your settings Press Bato open the main menu Press Mm or GP until Setur is displayed then press Press M or GM to select Fir Gace and press Enter the current 4 digit PIN code and press Enter a new 4 digit PIN code and press Menu Re enter the new PIN code and press Press BEB repeatedly to exit and return to standby N DO WwW A WV N Ff Dial mode The dialling mode is pre set to Tone DTMF dialling If you are using your BT Elements phone with an older type of switchboard PBX you may required to change this setting to Pulse dialling Menu 1 Press to open the main menu 2 Press Be or QP until StuF is displayed then press Set up menu 31 For security when you enter each digit of the PIN code it will be displayed as a Contact your PBX Switchboard provider if you are unsure which setting to use If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com 32 Elements New Style Edition 4 31 08 06 7644 Set up menu Switch temporarily to Tone dialling If the dial mode is set to pulse dialling you can switch temporarily to tone dialling for the duration of
58. tedly to exit and return to standby Handset ringer melody You can choose from 10 polyphonic ringer melodies for both external and internal calls Menu Press to open the main menu Press B or GP until Handset is displayed then press Press a or Wi select either Ext Melody or Int Melody and press Ea Menu Use MF or W to hear and select a melody Press E to confirm your selection If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Handset menu 27 5 Press SE repeatedly to exit and return to standby Handset name You can give your handset a name to personalise it if you are using more than one handset The maximum number of characters is 10 Menu 1 Press to open the main menu 2 Press B or W until Handset is displayed then press 3 Press Be or QP to display Harnidset Hame and press 4 The existing handset name is displayed followed by a flashing cursor Use to delete the current name and enter a name Menu 3 To delete incorrect characters using the keypad then press E to confirm press EEB 5 Press ME repeatedly to exit and return to standby _ For help with entering names see page 22 Display language You can change the language that is shown on your handset display There are 17 languages to choose from English French Spanish Italian German Dutch
59. the call After you press io geta line press and hold before you enter the telephone number The number you enter will be dialled out using tone dialling Please contact your network provider is you are unsure which setting to use 3 Press Mf or GM to select Dial Hode and press 4 Use MF or WM to highlight the dial mode you want and Menu press gg to confirm your selection 5 Press repeatedly to exit and return to standby Recall mode If your switchboard does not operate with the present recall setting you can change it to earth loop recall by selecting Earth There are 2 recall mode settings Recall for time break recall This is the default setting Earth for earth loop recall 1 Press ato open the main menu 2 Press me or GP until Setur is displayed then press 3 Press ra or WS to select Recall Hode and press 4 Use Fac WY to highlight the recall setting you want and press E to confirm your selection 5 Press EM repeatedly to exit and return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com nO A WY N e Menu Confirm is displayed press to confirm the reset The Elements New Style Edition 4 31 08 06 7644 Set up menu 33 Restore default settings You can restore your BT Elements phone to its default Please note restoring the default ca settings will delete your phonebook original setti
60. to the base see page 53 e Check that the mains power is correctly connected e Check that the handset is within range of the base L F icon flashes e The batteries are low place the handset on the base charger to recharge _b icon not scrolling e Try cleaning the charging contacts e Check that the mains power is correctly connected You hear the busy tone when you press a e Make sure the handset is in range of the base e Another handset registered to your BT Elements base may be on the line No Caller Display number name displayed e Have you subscribed to a Caller Display service from your network provider see page 37 e The caller may have withheld their number e An exact name number match was not found in your phonebook Check that you have stored the full STD dialling code If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 7644 Help 61 Cannot register a handset to a base You can register a total of 5 handsets to your BT Elements base and you can register your BT Elements handset to up to 4 bases Check that you have not exceeded the limits Check that you have entered the correct PIN number default PIN 0000 Check that you are at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on Have you connected the telep
61. with charger attached to it onto the screws protruding from the wall by placing it over the screw heads then pull it down gently and it should drop down and secure into place Your BT Elements phone is ready for use If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Getting to know your phone Handset and charger Earpiece receiver Display with orange backlight Backlight comes on when you receive a call or when any button is pressed Secrecy Clear Back In talk mode press to switch secrecy mute on off page 18 In entry mode press to delete digits In menu mode press to move back to the previous screen or press and hold to exit and return to standby jewi i ist press to delete the displayed entry or press and hold to delete all entries Redial Scroll Up Volume In standby mode use to redial any of the last 20 numbers called page 19 When dialling storing a number press to enter a pause page 23 In talk mode press to increase the handset volume page 17 Use to scroll up through the phonebook redial list and Calls list Talk In standby mode press to make or receive calls In talk mode press to end a call page 16 Calls Scroll Down Volume In standby mode press to open the Calls list page 38 In talk mode press to decrease the handset volume page 17 Use to scroll down through the phonebook redial list and
62. y the base ID number press ato confirm registration to this base or cancel by pressing B The handset is automatically allocated the next available handset number which is displayed when in standby mode Registering another type of handset to your BT Elements base At the base Press and hold BP until you hear a beep then release it The base will now remain in registration mode for 90 seconds during which time you will need to complete the registration procedure shown in the other manufacturer s user manual If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Elements New Style Edition 4 31 08 06 Registering your BT Elements handset to another base Follow the instructions shown in the other manufacturer s guide to put the base into registration mode Follow steps 2 to 6 of Registering a new BT Elements handset on page 53 to register the handset Select a base If your BT Elements handset is registered to more than one base you can select which base to use Alternatively if you select Auto your handset will automatically select the base with the best reception Menu Press to open the main menu Press B or WP until Re sister is displayed then press Press Be or QP to highlight Sele Base and press Press MF or Vio select a base number 1 to 4 or select Auto and press Bato confirm Press E repeatedly to exit and

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