APC Smart-UPS RT 6000VA 230V No Batteries
Contents
1. 15 to 45 C charge the UPS handle the weight battery every six months Do not operate the UPS where there is MAXIMUM excessive dust or the temperature and ELEVATION humidity are outside the specified limits OPERATING 10 000 ft 3 000 m Ensure that the air vents on the front STORAGE 50 000 ft 15 240 m and rear of the UPS are not blocked HUMIDITY 0 to 95 relative humidity WEIGHT UPS 120 lbs 55 kg UPS WITH 140 lbs 64 kg PACKAGING Wiring and Connecting the UPS 5000 6000 VA XLI MODELS ONLY HARDWIRING INSTRUCTIONS e Wiring must be performed by a qualified electrician e Install a high magnetic 30 32 A utility circuit breaker e Adhere to all national and local electrical codes e Use 10 AWG gauge 5 mm wire Switch the utility circuit breaker OFF Remove the input access panel 3 Remove circular knockout 4 Run 10 AWG gauge 5 mm wire through the access panel and connect the wires to the terminal block green ground brown hot blue neutral Use an appropriate strain relief not included 5 Switch the utility circuit breaker ON 6 Check line voltages 7 Replace the access panel CONNECTING THE BATTERY MODULES AND ATTACHING THE FRONT BEZEL BASIC CONNECTORS normal bypass EPO terminal TVSS screw atema ection pack connector 5000 6000 VA XLI models output circuit breaker2. Example HyperTerminal e From the Desktop go to Start gt Programs gt Accessories gt Communication gt HyperTerminal 3 Double click on the HyperTerminal icon e Follow the prompts to choose a name and select an icon Disregard the message must install a modem if it is displayed Click OK e Select the COM port that is connected to your UPS The port settings are v bits per second 2400 data bits 8 parity none stop bit 1 flow control none e Press ENTER 4 Example for setting the number of external battery packs SURT192XLBP Once the blank terminal window is open follow these steps to enter the number of battery packs yv v v v e Press ENTER to initiate terminal mode Follow the prompts e Press 1 to modify UPS Settings Press e or E to modify the number of battery packs Enter the number of battery packs including the internal battery pack Number of packs 1 internal battery module 2 1 SURT192XLBP 3 2 SURT192XLBP etc Press ENTER e Follow the prompts 5 Exit the terminal program 9000 6000 VA models Terminal Mode is a menu driven interface that enables enhanced configuration of the UPS Connect the serial cable to the serial port on the back of the UPS 1 Open a terminal program Example HyperTerminal e From the Desktop go to Start gt Programs gt Accessories gt Communication gt HyperTerminal 2 Double click on the HyperTerminal icon e Follow th
3. Www apc com Date of product declaration We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Standards to Which Conformity Declared EN55024 EN62040 1 EN61000 3 2 3 3 4 2 4 3 4 4 4 5 4 6 4 8 4 11 EN60950 1 IEC60950 1 Application of Council Directives 73 23 EEC 89 336 EEC 93 68 EEC Type of Equipment Uninterruptible Power Supply Model Numbers SURT3000XLI SURT3000UXI SURTS5000XLI SURTS000UXI SURT6000XLI SURT6000UXI Manufacturers American Power Conversion American Power Conversion APC Suzhou UPS Co Ltd Ballybritt Business Park 2nd Street 339 Suhong Zhong Lu Galway Ireland PEZA Cavite Economic Zone Suzhou Industrial Park Rosario Cavite Suzhou Jiangsu 215021 American Power Conversion Philippines P R China Breaffy Rd i Castlebar American Power Conversion APC Power Infrastructure Co Ltd Co Mayo Ireland Lot 10 Block 16 Phase 4 1678 Ji Xian Road Tong An PEZA Rosario Cavite Xiamen Philippi American Power Conversion ee P R China 361100 132 Fairgrounds Rd West Kingston RI 02892 USA American Power Conversion i Lot 3 Block 14 Phase 3 f j PEZA Rosario Cavite American Power Conversion Philippines 1600 Division Rd West Warwick RI 02892 USA APC Brazil LIDA l AI Xingu 850 American Power Conversion Barueri 40 Catamore Blvd Alphaville Sao Paulo East Providence RI 02914 USA 064
4. is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise 16 REGULATORY Regulatory Agency Approvals and Radio Frequency Warnings 200 208 220 230 240 V MODELS This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference The user is responsible for correcting the interference Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits Ge LISTED 42C2 LR 63938 E95463 CORE JE SALT Za IB FERES AEM m VCC OD ERE IAD AA RHRECT CORE ak JER CHEATS EERDE EEE 0k P B J By l2 2l lj l J Z D0 WR 2 i d J4 DE il j J 1 VCCIA GB R3A031 anem XELE HI NR HJ WI L dh gt EER RA PE RR gt AT RB X JJJ JR TH gt TERIM IBV gt HAAS BOR TBR NR 17 Declaration of Conformity A rc EC Declaration of Conformity 2005
5. running an internal self test 15 Service If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems 2 Ifthe problem persists contact APC Customer Support through the APC Web site www apc com e Note the model number of the UPS the serial number located on the back of the unit and the date purchased If you call APC Customer Support a technician will ask you to describe the problem and attempt to solve it over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA e Ifthe UPS is under warranty repairs are free e Procedures for servicing or returning products may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the UPS in its original packaging e If the original packing is not available refer to the APC Web site www apc com for information about obtaining a new set e Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE BATTERY S before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery s may remain in the UPS 4 Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address gi
6. 55 030 Brazil APC India Pvt Ltd 187 3 188 3 Jigani Industrial Area Jigani Bangalore 562106 Karnataka India Importer American Power Conversion A P C b v Ballybritt Business Park Galway Ireland Galway Ireland Ray S Ballard Managing Director Europe a f hana 5 Jan 05 18 APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways e Refer to the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests e www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information e wWwww apc com support Global support searching APC Knowledge Base and using e support e Contact an APC Customer Support center by telephone or e mail Local country specific centers go to Www apc com support contact for information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support Entire contents copyright 2006 American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo Smart UPS and PowerChute are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owne
7. Arc wwwiapc com User Manual English APC Smart UPS RT 3000 5000 6000 VA 200 240 VAC Tower Rack Mount 3U Uninterruptible Power Supply 990 1289D 03 2006 Introduction The APC Smart UPS RT is a high performance uninterruptible power supply UPS that provides protection for electronic equipment from utility power blackouts brownouts sags and surges The UPS filters small utility line fluctuations and isolates electronic equipment from large disturbances by internally disconnecting from utility line power The UPS provides continuous power from the internal battery until utility power returns to safe levels or the battery is fully discharged INSTALLATION Read the Safety Guide before installing the UPS Unpacking Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents UPS with battery modules disconnected Software CD Front bezel m Serial cable Literature kit containing m 3000 VA XLI models three output power cords Product documentation Safety Guide two input power cords and Warranty Information m 5000 6000 VA XLI models six output power Smart UPS RT User Manuals CD cords Network Management Card documentation Specifications TEMPERATURE This unit is designed for indoor use OPERATING 32 to 104 F 0 to 40 C only Select a location sturdy enough to STORAGE 5 to 113 F
8. INATES Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately REPLACE BATTERY LED ILLUMINATES Replace Battery LED flashes and Check that the battery connectors are fully engaged short beep is emitted every two seconds to indicate the battery is disconnected Weak battery Allow the battery to recharge for 24 hours Then perform a self test If the problem persists after recharging replace the battery Failure of a battery self test The UPS emits short beeps for one minute and the Replace Battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the Replace Battery condition The alarm stops and the LED clears if the battery passes the self test UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS Very high low or distorted line Move the UPS to a different outlet on a different circuit Test the input voltage voltage Inexpensive fuel with the utility voltage display powered generators can distort the voltage All five LEDs are illuminated The line voltage is extremely high and should be checked by an electrician There is no LED illumination If the UPS is plugged into a properly functioning utility power outlet the line voltage is extremely low ONLINE LED There is no LED illumination The UPS is running on battery or it is not turned on The LED 1s blinking The UPS is
9. as an easy to replace hot swappable battery module Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on during the procedure See your dealer or contact APC at the Web site www apc com for information on replacement battery modules The battery replacement procedure must include replacing all battery modules in the UPS and connected external battery pack s Once the battery s are disconnected the connected equipment is not protected from power outages Be careful during battery replacement the battery modules are heavy Be sure to deliver spent batteries to a recycling facility or ship to the manufacturer in the replacement battery packing material REPLACING BATTERY MODULES Disconnecting the Battery for Transport Always DISCONNECT THE BATTERY s before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery s may remain in the UPS 1 Shut down and disconnect any equipment attached to the UPS 2 Shut down and disconnect the UPS from the power supply 3 Unplug the battery connectors Refer to Replacing Battery modules in this manual For shipping instructions contact APC at the Web site www apc com TROUBLESHOOTING SERVICE AND WARRANTY INFORMATION Use the table below to solve minor installation and operation problems Refer to the APC Web site ww
10. chronized Turn on Delay High Bypass Point Every 14 days 336 hours UPS_IDEN Manufacture Date 0 percent 5 second delay 20 seconds 2 minutes PowerChute software provides automatic unattended shutdown when approximately 2 minutes of battery operated runtime remains 0 seconds 10 of output voltage setting Every 7 days 168 hours 14 days 336 hours On Startup Only No Self Test Up to eight characters to define the UPS Date of Battery Replacement mm dd yy 0 15 25 35 50 60 75 90 percent 5 or 30 second delay At Low Battery Never 0 20 60 120 240 480 720 960 seconds 2 Set AO 2 15 1S 20 minutes 0 20 60 120 240 480 720 960 seconds 5 10 15 20 Set the interval at which the UPS will execute a self test Uniquely identify the UPS i e server name or location for network management purposes Reset this date when you replace the battery modules Following a low battery shutdown the battery modules will be charged to the specified percentage before powering connected equipment Mute ongoing alarms or disable all alarms permanently Set the interval between the time when the UPS receives a shutdown command and the actual shutdown The low battery warning beeps are continuous when two minutes of run time remain Change the warning interval default to a higher setting if the operating system requires a longer interval for shutdo
11. codes when wiring the EPO The EPO switch is internally powered by the UPS for use with non powered switch circuit breakers The EPO circuit is considered a Class 2 circuit UL CSA standards and a SELV circuit IEC standard Both Class 2 and SELV circuits must be isolated from all primary circuitry Do not connect any circuit to the EPO terminal block unless it can be confirmed that the circuit is Class 2 or SELV If circuit standard cannot be confirmed use a contact closure switch Use one of the following cable types to connect the UPS to the EPO switch e CL2 Class 2 cable for general use e CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CL2R Riser cable for use in a vertical run in a floor to floor shaft e CLEX Limited use cable for use in dwellings and for use in raceways e For installation in Canada Use only CSA certified type ELC extra low voltage control cable TERMINAL MODE TO CONFIGURE UPS PARAMETERS 3000 VA models Terminal Mode is a menu driven interface that enables enhanced configuration of the UPS Connect the serial cable to the serial com connector on the back of the UPS 1 EXIT the PowerChute Business Edition using the following steps e From the Desktop go to Start gt Settings gt Control Panel gt Administrative Tools gt Services e Select APC PCBE Server and APC PCBE Agent right click the mouse and select Stop 2 Open a terminal program
12. e prompts to choose a name and select an icon Disregard the message must install a modem if it is displayed Click OK e Select the COM port that is connected to your UPS The port settings are v bits per second 2400 data bits 8 parity none stop bit 1 flow control none e Press ENTER 3 Example for setting the number of external battery packs SURT192XLBP Once the blank terminal window is open follow these steps to enter the number of battery packs e Press ENTER to initiate terminal mode Press ENTER multiple times until the prompt User Name is displayed Follow the prompts Type slowly waiting until each character appears on the screen prior to typing the next character Se OR Age AS Network Management Card defaults e User Name apc e Password apc e Press 1 and ENTER to select Device Manager e Select the model by entering the corresponding number then press ENTER e Press 3 and ENTER to select Configuration e Press 1 and ENTER to select Battery e Press 2 and ENTER to change the Battery Settings e Type in the number of external battery packs four battery modules per pack then press ENTER Number of packs 1 internal battery module 2 1 SURT192XLBP 3 2 SURT192XLBP etc e Press 3 and ENTER to accept the changes e Press ESC multiple times 5 to return to the main menu e Press 4 and ENTER to log out 11 MAINTENANCE AND TRANSPORT Replacing the Battery Module This UPS h
13. h an accessory or the manual bypass switch Battery operation is not available while the UPS is in bypass mode Refer to Troubleshooting in this manual The UPS detects an internal fault Refer to Troubleshooting in this manual An overload condition exists See Troubleshooting The battery is disconnected or must be replaced See Troubleshooting Press this button to turn on the UPS See below for additional capabilities Power Off Press this button to turn off the UPS Cold Start Self Test When there is no utility power and the UPS is off press and hold the button to power up the UPS and connected equipment The UPS will emit two beeps During the second beep release the button Automatic The UPS performs a self test automatically when turned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipment on battery Manual Press and hold the button for a few seconds to initiate the self test Diagnostic Utility Voltage The UPS has a diagnostic feature that displays the utility voltage Plug 200V 0236 0217 0199 0180 0161 208V 0245 0226 0207 189 0170 O Co 220V 0256 0238 0219 0200 0181 230V 0266 0248 0229 0210 0192 240V 0276 0258 0239 0220 0202 the UPS into the normal utility power The UPS starts a self test as part of this procedure The self test does not affect the voltage display Press and hold the bu
14. ility power returns remotely through software or an optional accessory card ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down and the None The UPS will return to normal operation when the power is restored and battery is discharged from an the battery has a sufficient charge extended outage BYPASS AND OVERLOAD LEDs ILLUMINATE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The connected equipment exceeds the specified maximum load as defined in Specifications on the APC Web site www apc com The alarm remains on until the overload is removed Disconnect nonessential equipment from the UPS to eliminate the overload condition 14 PROBLEM AND POSSIBLE SOLUTION CAUSE BYPASS LED ILLUMINATES The bypass switch has been If bypass is the chosen mode of operation ignore the illuminated LED turned on manually or through an accessory If bypass is not the chosen mode of operation move the bypass switch on the back of the UPS to the normal position FAULT AND OVERLOAD LEDs ILLUMINATE UPS EMITS A SUSTAINED ALARM TONE The UPS has ceased sending The connected equipment exceeds the specified maximum load as defined in power to connected equipment Specifications on the APC Web site www apc com Disconnect nonessential equipment from the UPS to eliminate the overload condition Press the OFF button then the ON button to restore power to connected equipment FAULT LED ILLUM
15. odels To draw full power from the UPS have a qualified electrician cut off the input plug and hardwire the UPS to the appropriate power panel 3 Turn on all connected equipment To use the UPS as a master ON OFF switch ensure all connected equipment is switched ON The equipment will not be powered until the UPS is turned on 4 To power up the UPS press the button on the front panel e The UPS battery charges when it is connected to utility power The battery charges to 90 capacity during the first three hours of normal operation Do mot expect full battery run capability during this initial charge period 5 For additional computer system security install PowerChute Business Edition Smart UPS monitoring software OPTIONS Refer to the APC Web site www apc com for available accessories QO External Battery Pack SURT192XLBP n Rail Kit SURTRK2 Q Isolation Transformer L Service Bypass Panel OPERATION Load SMART UPS RT FRONT DISPLAY Battery Charge 085 096 068 072 051 048 034 024 017 00 LJ The Online LED illuminates when the UPS is drawing utility power and performing double conversion to supply power to connected equipment The Bypass LED illuminates indicating that the UPS is in bypass mode Utility power is sent directly to connected equipment during bypass mode operation Bypass mode operation is the result of an internal UPS fault an overload condition or a user initiated command either throug
16. rs and are used for informational purposes only 19
17. s 3000 5000 6000 VA XLI XLT XLTW models output circuit breaker Power management software and interface kits can be used with the UPS Use only interface kits supplied or approved by APC Any other serial interface cable will be incompatible with the UPS connector Manual bypass enables the user to manually put connected equipment into bypass mode Emergency Power Off terminal allows the user to connect the UPS to the central EPO system The UPS features a transient voltage surge suppression TVSS screw for connecting the ground lead on surge suppression devices such as telephone and network line protectors When connecting grounding cable disconnect the unit from the utility power outlet Optional external battery packs provide extended runtime during power outages These units support up to ten external battery packs See the APC Web site www apc com for the information on the external battery pack SURT192XLBP IEC 320 C19 IEC 320 C13 16 A per Y T 10 A per Receptacle Receptacle es Gm L6 20 Q 99 250 V 20 A x2 No Circuit Breaker L6 30 250 V 30 A x2 CONNECTING EQUIPMENT AND POWER TO THE UPS Connect equipment to the UPS cables not included for XLJ XLT XLTW models 2 Avoid using extension cords e 3000 VA XLI XLT XLTW XLI and 5000 6000 VA XLJ XLT XLTW models Using a power cord plug the UPS into a two pole three wire grounded receptacle only e 5000 6000 VA XLJ and 6000 VA XLT m
18. tton to view the utility voltage bar graph display After a few seconds the five LED Battery Charge L_ display on the right of the front panel shows the utility input voltage Refer to the figure at left for the voltage reading values are not listed on the UPS The display indicates the voltage is between the displayed value on the list and the next higher value DD CO Co On Battery Operation The UPS switches to battery operation automatically if the utility power fails While running on battery an alarm beeps four times every 30 seconds Press the button to silence this alarm If the utility power does not return the UPS continues to supply power to the connected equipment until the battery is fully discharged When 2 minutes of run time remain the UPS emits a continuous beeping If PowerChute is not being used files must be manually saved and the computer must be turned off before the UPS fully discharges the battery The UPS battery life differs based on usage and environment Refer to www apc com for on battery runtimes USER CONFIGURABLE ITEMS NoTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OPTIONAL SMART SLOT ACCESSORY CARDS OR TERMINAL MODE PONGTION FACTORY USER SELECTABLE DESR ON DEFAULT CHOICES Automatic Self Test Date of Last Battery Replacement Minimum Capacity Before Return from Shutdown Alarm Delay After Line Failure Shutdown Delay Duration of Low Battery Warning Syn
19. ven to you by Customer Support Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC
20. w apc com for assistance with complex UPS problems PROBLEM AND POSSIBLE SOLUTION CAUSE UPS WILL NOT TURN ON Battery not connected properly Check that the battery connectors are fully engaged button not pushed Press the button once to power the UPS and the connected equipment UPS not connected to utility Check that the power cable from the UPS to the utility power supply is securely power supply connected at both ends Very low or no utility voltage Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim have the utility voltage checked button not pushed Press the button once to turn the UPS off Internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately UPS BEEPS OCCASIONALLY Normal UPS operation when None The UPS is protecting the connected equipment running on battery UPS DOES NOT PROVIDE EXPECTED BACKUP TIME The UPS battery s are weak Charge the battery s Battery modules require recharging after extended outages due to a recent outage or They wear faster when put into service often or when operated at elevated battery s are near the end of temperatures If the battery s are near the end of their service life consider their service life replacing the battery s even if the Replace Battery LED is not illuminated FRONT PANEL LEDS FLASH SEQUENTIALLY The UPS has been shut down None The UPS will restart automatically when ut
21. wn The UPS will wait the specified time after the return of utility power before turn on to avoid branch circuit overload Maximum voltage that the UPS will pass to connected equipment during internal bypass operation NOTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OPTIONAL SMART SLOT ACCESSORY CARDS OR TERMINAL MODE Fek TO FACTORY USER SELECTABLE SESSION DEFAULT CHOICES Low Bypass Point 30 of output 15 20 25 30 Minimum voltage that the UPS voltage setting will pass to connected equipment during internal bypass operation Output Voltage XLJ models XLJ models Allows the user to select the 200 VAC 200 VAC UPS output voltage while XLT models XLT models online 208 VAC 200 208 220 230 240 VAC XLI models XLI models 230 VAC 200 208 220 230 240 VAC XLTW models XLT XLTW models 220 V 200 208 220 230 240 VAC Output Frequency Automatic 50 3 Hz Sets the allowable UPS output STES aS ar 50 0 1 Hz frequency Whenever possible 60 3 Hz 60 3 Hz the output frequency tracks the 60 0 1 Hz input frequency Number of Number of Connected Defines the number of internal Battery Packs Internal Battery Packs and external connected battery two modules per pack packs for proper run time prediction CONNECTING THE EPO EMERGENCY POWER OFF OPTION The output power can be disabled in an emergency by closing a switch connected to the EPO Adhere to National and local electrical
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