APC Preventive Maintenance Visit 5X8
Contents
1. Rev 5 10 12 2004 Legendary Reliability APC GlabalServices Preventive Maintenance Smart UPS RT Symmetra and Symmetra LX Your best defense against downtime The Preventive Maintenance Visit includes visual and electronic inspection of the UPS system to ensure it is performing to all defined manufacturer and environmental specifications e Verify that UPS environment is within specified conditions e Verify proper operation of fans e Check UPS event log for alarm s and record log only through PowerView for Symmetra and Symmetra LX Check input and output terminal block temperatures of UPS under load Clean all dust and debris from UPS Check that all modules are properly seated and undamaged Check torque of UPS power connections while system is in shutdown mode only Perform a system self test Verify UPS transfers to all modes of operation battery bypass normal Record the serial numbers of all models and frame for verification of entitlement and tracking Report delivered to customer documenting UPS status and recording on site activities If system cannot be shut down a minimum of input output terminal block temperatures will be verified by infrared temperature probe If this test determines terminal block temperatures are outside manufacturer tolerances the system will require complete shutdown for corrective action NOTE APC strongly recommends that the system be totally shut down in order to comple2. te a full preventive maintenance check The Preventive Maintenance Visit from APC is available in two configurations e Service visit performed on a 5 x 8 basis Monday through Friday 9am to 5pm e Service visit performed on a 7 x 24 basis which allows the customer to schedule service outside normal business hours including weekends and holidays Benefits to Customer e Ensure availability through preventive maintenance e Assurance that UPS system will be performing according to manufacturer specifications e Optimize lifetime of UPS system Important Points e Does not include parts e Includes labor and travel expenses e Allow a two week lead time for service scheduling e External battery systems require purchase of separate Preventive Maintenance agreements e This service can be ordered as a stand alone visit or in conjunction with any other APC service agreement Additional visits can be purchased for the same system if more than one Preventive Maintenance Visit per year is desired APC Global Services Selectorhttp www apc com support service WPMV5X8 SY xx WPMV7X24 SY xx
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