APC Smart-UPS VT rack mounted 30kVA 400V
Contents
1. View log Logging Logging View statistics Beeper setup Display Display setup Contrast Diags Language Diagnostics Faults and Diagnostics If you get beyond the functions described in the menu tree do not proceed not user functions Press ESC to go back Note Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 7 Overview Display Overview Basic display navigation principles 0 All illustrated display screens are examples only Note On the display press ESC until you get to the Overview Screen which provides you with basic system status information Press UP DOWN arrows to navigate the selector arrow and view all sub menu screens Chrg 100 Load 000 120Vin 000Vout 60Hz Runtime Ohr Om Overview Screen Press ENTER to open the Main Menu screen From here you command configure and monitor the system Control Logging Status Display Setup Diags Help Main Menu Control functions From the Control screen on the Main Menu you can select the following functions Switch Load OFF ON Switch the UPS into Bypass out of Bypass Control Logging Status Display Setup Diags Help Main Menu Disconnecting the UPS output to the load does NOT de energize the UPS Always follow the Total Power OFF procedure if you need to de energize the UPS in emergency situations Warning Switch load OFF disconnect the UPS output to the load equipment From the Main Menu selec2. is on the UPS provides power to the load equipment 9 BATT When the yellow LED is on power to the load flows from the batteries to the Power Module 3 BYPASS When the yellow LED is on power to the load is supplied through the static bypass switch or mechanical bypass 0 FAULT When the red LED is on a fault condition exists 9 LCD Screen Displays alarms status data instructional help and configuration items O UP and DOWN Selects menu items and accesses information navigation keys 9 HELP key Launches context sensitive help o ENTER key Opens menu items and enters input changes to system parameters O ESC key Returns to previous screen displayed functions should not be accessed without the assistance of APC Customer Support in order to avoid unwanted load impacts For APC World wide Customer Support refer to rear cover of this manual The display provides access to more functions than described in this manual Those Caution 6 Smart UPS VT ISX 20 30 kVA 208 220 480V Operation Overview Display Overview Menu tree The menu tree provides a quick overview of the user interface functions Control Turn load on off UPS into bypass Status Vin Vbyp Vout Frequencies Load amp Bat Overview Chrg xxx Batteries Load xxx xxxVin Runtime Alarm thresholds Main Menu Control Display Clock Status Diags Setup Setup Help Longing Settings Alarms
3. screen o o oooooooom ron 12 Operators VA Operation Modes lt sunt EA 14 Normal operation 2 oo ee 14 Battery operation o ooo ooo oo 14 Bypass operation or static bypass operation 14 Mechanical bypass lt o oooooo ooo 14 Operation Procedures oi kx RR RR EAE nn 15 Turn into mechanical bypass using the Mechanical Bypass Lever 15 Turn into normal operation from mechanical bypass operation 16 990 2819A Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation i ContiguratiOn cuidad Connection of Load to 6 3 eee eee 17 Connecting the load to the PDUs 17 Disconnecting the load from the PDU S 18 PDU output breaker ratings lt oooo oooooo 19 Parts Replacement o o oooccococooo nannan 20 How to determine if you need 3 replacement part 20 How to return parts to APC l l 20 How to remove Battery ModuleS 21 How to install Battery Modules 22 How to replace a Network Management Card 23 Troubleshooting lt a ZA Display messages llle 24 A el Power application leeren 27 Voltage confirmation eee ee 28 ii Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Safety All safety instructions in Safety Sheet 990 2822 shall be read understood and
4. switch back the UPS into normal operation till you have verified that A rear cover of this manual before returning to normal operation Caution Verify the presence of utility supply O UPS will start up and perform self test see Restart Procedure Ensure no alarm messages appear in the display and select YES when Apply load appears in the display The UPS will automatically turn into static bypass O Verify UPS is in static bypass Green and yellow LEDs are ON Turn the Mechanical Bypass Lever downwards into horizontal position Close the front door Verify UPS is in normal operation Yellow LED turns OFF and green LED remains ON 16 Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Configuration Connection of Load to the PDU The Power Distribution Unit PDU at the rear of the UPS has six 3 phased breaker sets The top 4 pole breaker set operates as a unit and protects any 3 phased equipment that may be connected to the PDU This breaker unit will switch ON OFF all 3 phases when operated may supply several loads Each of the 5 other breaker sets protects the 3 phased outlets beneath the actual breaker set Connecting the load to the PDUs Connect the load evenly between the 3 phases to avoid overloading the PDU The total output capacity of the PDU is approximately twice the output capability of the UPS This means that UPS would be over loaded if all PDU outlets were loaded to their Note rating Load st
5. Operation Smart UPS VT ISX 20 30 kVA 208 480 V EST Las Pp i SS About this Manual This manual is intended for the users of the Smart UPS VT ISX It refers to important safety warnings and instructions gives an introduction to the display interface and provides information on operation load connection parts replacement troubleshooting and restart Companion manuals For additional information about the Smart UPS VT ISX refer to the companion manuals Safety part no 990 2822 Receiving and Unpacking part no 990 2821 Installation part no 990 2812 How to find updates to this manual You can check for updates to this manual on the APC Web site www apc com 1 Smart UPS VT ISX 20 30 kVA 208 220 480V Operation Contents 0 8 Ru ER QUSS 2 System OvervieW vec System Components 3 Opening front and rear doors 3 User interface area front 777 4 Battery Module 4 User interface area rear o ooooooooooomoooooo 5 Display CUL ET ARA URPG PR 6 Menutree coccion rrr rh RS Rm s 7 Basic display navigation principles 8 Control functions 8 Status VI WS i e eek uer xu eR love Rn s n tmp a ate 9 Clock set up i quz eA Dum Eee E UR RUPEM 10 Logging 10 Alarmthreshold 11 Display setup 11 Diagnostics
6. a failed module to APC pack the module in the original shipping materials and return it by insured prepaid carrier The APC Customer Support representative will provide the destination address If you no longer have the original shipping materials ask the representative about obtaining a new set Pack the module properly to avoid damage in transit Never use styrofoam beads or other loose packaging materials when shipping a module The module may settle in transit and become damaged Enclose a letter in the package with your name RMA number address a copy of the sales receipt description of the problem a phone number and a check as payment if necessary Q Damages sustained in transit are not covered under warranty Note Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 20 Configuration Parts Replacement Battery Module APC Part No 1 Battery Module 4 batteries SYBT4 Network Management Card and Temperature humidity Sensor APC Part No Network Management Card with temperature sensor AP9619 Temperature humidity Sensor AP9512THBLK How to remove Battery Modules os Use two people to lift components weighing between 40 70 lb 18 32 kg Follow the below procedures if you need to change or add a Battery Module e g if you receive a display message reporting a bad battery or if you need to add batteries for increased runtime Q When removing Battery Modules start from the highest level and work down N
7. a problem occurs call APC Customer Support Note Reinstall cable landing cover plates For any optional equipment refer to product specific manuals 28 Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Restart Parts Replacement Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 29 Arc www apc com APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways e Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support Contact an APC Customer Support center by telephone or e mail Regional centers Direct InfraStruXure Customer Support Line 1 877 537 0607 toll free APC headquarters U S Canada 1 800 800 4272 toll free Latin America 1 401 789 5735 USA Europe Middle East Africa 353 91 702000 Ireland Japan 0 35434 2021 Australia New Zealand South Pacific area 61 2 9955 9366 Australia Local country specific centers go to www apc com support contact for contact information Contact the APC representative or other distributor from whom you purchased your APC pro
8. atus on the individual phases can be found through the UPS display or through the web interface Equipment connected to the 3 phased output may require overcurrent protection with a lower rating than the 3 phased output Note For 3 phased output the highest current may be in the Neutral conductor at non linear loads up to 173 Note Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 17 Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation 18 set the applicable breaker or breaker unit to the OFF position To disconnect the load Disconnecting the load from the PDU s Set the applicable breaker to the ON position to supply the load Q Insert the plug from the load into the outlet Secure the plug by turning it clockwise approximately 30 Set the applicable breaker to the OFF position e 000000000 e e OO 5 00 Configuration Connection of Load to the PDU Configuration Connection of Load to the PDU PDU output breaker ratings Nominal rating of breaker Ambient temperature Rear of unit in front of unit C 20 50 63 Free exhaust 20 17 42 5 53 55 Free exhaust 30 16 40 0 50 40 Free exhaust 40 15 37 5 47 25 Hot aisle exhaust 25 16 40 0 50 40 Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 19 Parts Replacement A Read the Safety sheet prior to replacing parts available in the Documentation Storage Area Warning How to
9. chanical bypass is a feature designed to keep the load supplied with utility power at maintenance of the power sections of the UPS AII major maintenance operations can be performed with the UPS running in mechanical bypass and with the load being supplied directly with unconditioned utility power 14 Smart UPS VT ISX 20 30 kVA 208 220 480V Operation Operation Procedures Turn into mechanical bypass using the Mechanical Bypass Lever The load is not protected by the UPS when the internal mechanical bypass system is active and the power is not conditioned Caution If the UPS is running and controllable through the display carry out steps 1 through 6 If not go directly to step 4 Note Control Display Status Diags Setup Help Logging Main Menu O From the Main Menu select Control and press ENTER 6 Use UP DOWN key to navigate to UPS into Bypass and press ENTER Use UP DOWN key to navigate to YES confirm UPS into bypass and press ENTER Q Open the UPS front door 9 Q Turn the Mechanical Bypass Lever upwards to activate the internal mechanical bypass switch The load will now be supported directly by utility power Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 15 Operation Operation Procedures Turn into normal operation from mechanical bypass operation there are no internal UPS faults If in doubt always call APC Customer Support see Never attempt to
10. determine if you need a replacement part To determine 11 you need a replacement part contact APC Customer Support and follow the procedure below so that the APC Customer Support representative can assist you promptly 1 In the event of a module failure the display interface my show additional fault list screens Press any key to scroll through the these fault lists record the information an provide it to the representative Write down the serial number of the unit so that you will have it easily accessible when you contact APC Customer Support If possible call APC Customer Support from a telephone that is within reach of the UPS display interface so that you can gather an report additional information to the representative Be prepared to provide at detailed description of the problem A representative will help you solve the problem over the telephone if possible or will assign a return material authorization RMA number to you If a module is returned to APC this RMA number must be clearly printed on the outside of the package If the unit is within the warranty period repairs or replacements will be performed free charge If it is not within the warranty period there will be a charge If the unit is covered by an APC Service Contract have the contract available to provide information to the representative How to return parts to APC Call APC Customer support to obtain an RMA number To return
11. duct for information on how to obtain local customer support Entire contents copyright 2006 American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo the PowerChute and Smart UPS VT are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only InfraStruXure APC idi
12. e procedure to change the minute and the second fields Press ENTER to save or ESC to cancel Press ESC to return to the Main Menu Logging From the logging screen on the Main Menu you can view the 100 most recent UPS log events and view the logged details of the events such as date and time of occurrence and event number Control Logging Status Display Setup Diags Help Main Menu From the Main Menu select Logging Select View Log Press ESC to return to Main Menu Example 10 Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Overview Display Overview 24 Sep 15 06 48 5 Mains out of Range Logging Screen example The top line indicates date time and event number Lines 2 3 and 4 are part of the event list To view the entire list use UP DOWN arrows to navigate For a detailed description of a particular event position the arrow and press ENTER View Statistics submenu under Logging From the Logging screen on the Main Menu you can view the statistics on operation mode changes inverter time duration of battery operation Control Logging Status Display Setup Diags Help Main Menu From the Main Menu select Logging Select View Statistics Press ESC to return to Main Menu Alarm threshold If the load level exceeds the preprogrammed threshold the UPS will display a warning Example Alarm Thresholds Load 20 0 kVA Runtime 0 hr 0 m
13. edure described here is only applicable ifthe UPS requires a subsequent start up Note Power application YA Only trained personnel familiar with the construction and the equipment may carry out the restart procedure Warning O Set the utility breaker to the ON position O If your installation includes a Battery Enclosure with a DC disconnect switch set the DC disconnect switch to the ON position Q Wait approximately 30 seconds for the system to boot up and carry out self test Note After system boot up the display will automatically prompt you on how to confirm select voltage and frequency as shown in the following Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 27 Restart Parts Replacement Voltage confirmation At the restart the display will prompt you through the following screens Confirm Voltage Use 208V Yes use 208V No select another Q When the Confirm Voltage prompt appears on the screen select desired voltage and press ENTER Apply load Yes No O When the prompt Apply load appears select Yes if you want the UPS to provide a load output now If you do not want a UPS load output at this point select No Chrg xxx Load xxx xxx Vin xxxVout xxHz Runtime xxhr xxmin Status screen LOAD ON LED is now lit and the display will show the Confirm Menu Screen The UPS is now ready to support the load Note Auto detection on frequency if
14. eration Modes The UPS has four different operation modes If the installation includes a Maintenance Bypass Panel bypass mode and test mode will also be available Normal operation During normal operation the UPS converts utility power to conditioned power for the connected load Battery operation During battery operation the UPS provides power to the connected load from its internal and 1f applicable external batteries for a finite period The UPS transfers to battery operation if the supply of utility power fails or is outside pre defined limits Bypass operation or static bypass operation Static bypass operation can either be obtained by user request or automatically as the UPS will switch into bypass operation if both the normal and battery operation modes are unavailable During static bypass operation the utility power is sent through internal Radio Frequency Interference RFI filters to the connected load bypassing the internal power converters The UPS transfers to bypass operation following a command received via the display or after a short or heavy overload on the output of the UPS Battery back up is not available in bypass operation Mechanical bypass In mechanical bypass utility power is sent directly to the connected load through a mechanical breaker bypassing all internal UPS functions and filters Mechanical bypass is obtained by the operation of the mechanical bypass lever located behind the front cover Me
15. followed prior to handling using the system Failure to do so could result in Warning equipment damage serious injury or death Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 1 Overview System Overview UPS front view UPS with isolation step down UPS without isolation step transformer and PDU down transformer and PDU UPS rear view UPS with isolation step down UPS without isolation step transformer and PDU down transformer and PDU 2 Smart UPS VT ISX 20 30 kVA 208 220 480V Operation System Components Opening front and rear doors The UPS has a lock mechanism on the front and rear doors The key is provided with the manual for the Network Management Card O To open the front door pull out the lower end of the handle and turn it clockwise to a horizontal position to open the front door O To open the rear door pull out the lower end of the handle and turn it counterclockwise to a horizontal position to open the rear door Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation 3 Overview System Components User interface area front O Network Management Card with Temperature Sensor used
16. for remote system control and monitoring e mail notifications etc For configuration and use refer to the separate user manual Network Management Card with Environmental Monitor shipped with the UPS Computer interface port for the connection of computers with APC Powerchute software O Mechanical Bypass Lever used to bypass the upstream mains power around the UPS to support the load directly internal mechanical bypass operation O Service port for APC maintenance personnel only 9 Display port for the connection of display communication cable O Documentation storage O Power Module Battery Units Battery Module One Battery Module consists of 4 Battery Units 4x 501b 4x 24 kg 4 Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Overview System Components User interface area rear The Power Distribution Unit is installed behind the rear cover of the UPS Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation 5 Display Overview The four LEDs to the left of the display indicate the operational status of the UPS The five navigation keys to the right are used to select and open menu items to access information change system parameters and to launch context sensitive help Chrg 100 O oean Load 000 120Vin 000Vout 60Hz Runtime 00 30m 0 LOAD When the green LED
17. frequency No corrective action necessary Check that batteries are inserted properly No corrective action necessary No corrective action necessary Refer to Module Replacement section for procedures Option 1 Allow the battery modules to recharge Option 2 If possible increase the number of battery modules Option 3 Reduce load Option 4 Decrease alarm threshold Contact APC Customer Support See rear cover An electrician should check that the UPS has been wired properly No corrective action necessary Note If the problem reoccurs con sider increasing the battery capacity Contact APC Customer Support See rear cover Meaning The load previously exceeded the alarm threshold and the situation has been corrected either because the load decreased or the threshold was increased The load has exceeded the user specified load alarm threshold The frequency or voltage is out of acceptable range for normal operation The system runtime dropped below the configured minimum and has been restored Additional Battery Modules were installed the existing Battery Modules were recharged the load was reduced or the threshold was decreased No battery power is available One or more battery modules were removed One or more battery modules were added One or more Battery Modules need replacement only applicable with internal batteries The predicted runtime is lower than the user s
18. her the positive or negative half of the battery voltage the lower value of the two will appear Bat Cap Percentage charge on the batteries in relation to the total battery capacity Runtime The predicted runtime at the current load Batteries Bat AmpHr Battery capacity including both external and internal batteries UPS Temp The highest external battery temperature Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 9 Overview Display Overview Alarm thresholds Load An alarm will be set when the load is above the threshold level Runtime An alarm will be set when the runtime is below the threshold level Clock set up From the Setup screen on the Main Menu you can change the date and the clock setting From the Settings screen select Clock and press ENTER A date and a time line will appear Control Logging Status Display Setup Diags Help Main Menu Time The clock function is used to time stamp events in the event log To avoid inaccuracies change the clock setting at e g daylight saving time Date To change the date press ENTER the day field will become active Press the UP DOWN arrow to select the desired date To change the month and the year follow the same procedures Press ENTER to confirm the new settings or ESC to cancel Time To change the time press ENTER the hour field will become active Press the UP DOWN arrow to select the desired time Follow the sam
19. ies after system start up battery replacement for battery monitoring data to become fully reliable Note How to replace a Network Management Card v de y M gt S TEN IA O Loosen the 2 torx screws one each side of the card O Carefully pull out the card Install the new card O Reattach the two torx screws Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 23 Troubleshooting This section lists the status and alarm messages that the UPS might display The messages are listed in alphabetical order and a suggested corrective action is listed with each alarm message to help you troubleshoot problems Display messages No corrective action necessary Contact APC Customer Support See rear cover Contact APC Customer Support See rear cover Correct the input voltage to provide acceptable voltage or frequency No corrective action necessary Shut down the system and the load equipment or restore incoming voltage Contact APC Customer Support See rear cover Deactivate Emergency Power Off Switch Contact APC Customer Support See rear cover No corrective action necessary The UPS is in internal mechanical bypass operation No corrective action necessary Shut down the system and the load equipment or restore incoming volt age The UPS has started pre programmed battery test The temperature of one or more bat tery units ha
20. in Alarm Threshold Screen To change the Alarm Thresholds Select Setup from the Main Menu Select Alarms from the Setup Menu Press ESC to return to the Main Menu Display setup From the Display setup screen you can select your display Language Contrast and Beeper functions Display setup Language English Contrast 0 Beeper Setup Display Setup Menu Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 11 Overview Display Overview Language selection From the Main Menu select Display Setup To change the language select Language and press ENTER The Language line is now active Use the UP DOWN arrows to select the desired language Press ENTER to confirm your selection Contrast setting From the Display Setup Menu select Contrast To change the contrast select Contrast and press ENTER Use the UP DOWN arrows to select the contrast level the lower the number the darker the contrast Select ENTER to confirm the setting Beeper setup Beeper setup Beep at PwrFail 30 Vol Low Key Click Off Beeper Setup Menu From the Beeper Setup Menu select Beeper Setup To change the beeper setup select Beep at and press ENTER You now have the following options Never If you select this setting the Beeper will be active at internal UPS errors only PwrFail 30 If you select this setting the Beeper will be active at Internal UPS errors and at main o
21. load is unevenly distributed adjust the load distribution Replace the weak batteries Activate the external DC Disconnect Switch or replace blown fuse in XR Enclosure only applicable if your installation includes an XR Enclosure Troubleshooting Parts Replacement Meaning The system has detected an internal error System configuration error Unable to determine system voltage and or Enclosure size System cannot synchronize to bypass Mode may not be available The UPS has transferred to Bypass Mode because a fault has occurred The load exceeded the power capacity The UPS has switched to Bypass Mode The load exceeded the system power capacity One or more weak batteries detected The external DC disconnect switch tripped Battery power is not available or the runtime is lower than expected Display message System Failure Detected by Surveillance System Start Up Config uration Failed System Not Synchro nized to Bypass UPS In Bypass Due To Fault UPS In Bypass Due To Overload UPS Is Overloaded Weak Batt s Detected Reduced Runtime XR Battery Breaker Open or Fuse Blown If a problem persists note UPS model serial and date purchased before calling APC Customer Support Type label located on rear cover bottom section 26 Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Start up is included with the UPS and the start up proc
22. ote Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 21 Configuration Parts Replacement O Holding the battery handle gently push the battery unit upwards and pull it halfway out of the Enclosure A lock mechanism prevents it from being pulled all the way out O To release the battery from the lock mechanism one person gently pushes the battery upwards again and pulls it out while the other person supports the battery How to install Battery Modules If additional batteries are needed for extra run time or if you install battery replacement modules follow this procedure Failure to do so can result in a deep discharge of the batteries and cause permanent damage the time from the battery installation time till the UPS is powered up should not exceed 72 hours or 3 days Wait until the system is ready to be powered up before installing Battery Modules in the UPS Caution 22 Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Configuration Parts Replacement O Install batteries in the lowest available bay O Position the battery to slide in between the grooves and push completely into the UPS to ensure connection If a problem is reported ensure that the modules in question are correctly installed If the problem persists refer to the Troubleshooting section Allow for a 24 hour recharging period of the batter
23. pecified minimum runtime alarm threshold Either the battery capacity has decreased or the load has increased Wrong phase rotation on the input side The UPS will continue to supply conditioned power but bypass is unavailable The UPS was in Battery Operation and shut down the load when no more battery power was available The Static Bypass Switch has failed Display message Load Is No Longer Above Alarm Threshold Load Power Is Above Alarm Limit Mains Not Available Input Freq Volt Out of Range Min Runtime Restored No Batteries Are Connected Number of Battery Modules Decreased Number of Battery Modules Increased Replace Batt s Runtime Is Below Alarm Threshold Site Wiring Fault Shutdown Due To Low Battery Static Bypass Switch Fault Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Corrective action Check for other alarms and contact APC customer support if problem persists Check for other alarms and contact APC customer support if problem persists Option 1 Decrease the input fre quency sensitivity Contact APC Customer Support see rear cover Option 2 Correct the bypass input voltage to provide acceptable voltage on frequency Contact APC Customer Support see rear cover Decrease the load Option 1 Decrease the load Option 2 Check the load distribution on the 3 phases via the display If the
24. r bypass errors The Beeper will only sound if the fault has been present for more than 30 seconds PwrFail If you select this setting the Beeper will be active at Internal UPS errors and at main or bypass errors The Beeper will sound immediately the error is occurring Low Batt If you select this setting the Beeper will be active at internal UPS errors and at main or bypass errors and at power failures and at low battery level 1f the UPS runs in battery operation Press ENTER to confirm your setting or ESC to cancel Vol The default setting 1s ow This setting can be changed to medium high or Off Press ENTER to confirm your setting or ESC to cancel Key Click The default Key Click function is set to Off Select On if you want to change this setting to On Press ENTER to confirm your setting or ESC to cancel Press ESC to return to previous screen Diagnostics screen From the Diags screen on the Main Menu you can view the information given on failures for use in troubleshooting Control Logging Status Display Setup Diags Help Main Menu From the Main Menu select Diags and press ENTER Use UP DOWN arrow to select Fault and Diagnostics and press ENTER 12 Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Overview Display Overview For more details on Fault and Diagnostics screens see the Troubleshooting section Note Smart UPS VT ISX 20 30 kVA 208 220 480V Operation 13 Op
25. s exceeded system specifications The battery voltage is too high and the charger has been deactivated The frequency or voltage is out of acceptable range for bypass This message occurs when the UPS is online and indicates that the bypass mode may not be available if required The UPS is in battery operation and the battery charge is low Note Runtime is limited in duration Redundant Emergency Power Supply Unit PSU is not working The UPS will continue to work normally but the PSU should be replaced Emergency Power Off Switch has been activated A fan has failed The internal mechanical switchgear is closed The internal mechanical switchgear is open The UPS is in battery operation and the battery charge is low Note Runtime is limited in duration Automatic Self Test Started Batt Temperature Exceeded Upper Limit Battery over voltage warning Bypass Not Available Input Freq Volt Out Of Range Discharged Battery Emergency PSU Fault EPO Activated Fan fault Int Mech Bypass Switch Closed Int Mech Bypass Switch Open Low Battery Smart UPS VT ISX 20 30 kVA 208 220 480V Operation Troubleshooting Parts Replacement 25 Corrective action No corrective action necessary Option 1 Use the display interface to raise the alarm threshold Option 2 Reduce the load Correct the input voltage to provide acceptable voltage or
26. t Control and press ENTER Use UP DOWN key to navigate to Turn Load Off and press ENTER Select YES Turn Load Off 8 Smart UPSO VT ISX 20 30 kVA 208 220 480V Operation Overview Display Overview Switch load ON From the Main Menu select Control and press ENTER Use UP DOWN key to navigate to Turn Load On and press ENTER Select YES Turn Load On Switch into bypass From the Main Menu select Control and press ENTER Use UP DOWN key to navigate to UPS into Bypass and press ENTER Use UP DOWN key to navigate to YES UPS into bypass and press ENTER Switch out of bypass From the Main Menu select Control and press ENTER Select UPS out of Bypass and press ENTER Use UP DOWN key to navigate to YES UPS out of Byp and press ENTER Status views Select Status on the Main Menu to view the status on the following parameters Control Logging Status Display Setup Diags Help Main Menu Voltage on all phases Utility voltage V bypass voltage V and output voltage V for each phase Current on all phases Utility current A bypass current A and output current A for each phase kVA and kW Apparent power kVA and real power kW generated by the UPS to the load Frequencies Utility frequency bypass frequency and output frequency in Hertz Hz Load and batteries Load Percentage of the load in relation to the total UPS capacity Bat Voltage shows eit
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