APC 230V Smart-UPS XL 3000VA
Contents
1. www ape com User Manual English APC Smart UPS XL 2200 3000 VA 120 230 VAC Rack Mount 3U Uninterruptible Power Supply 990 2404 06 2005 Introduction Introduction About this UPS The APC Uninterruptible Power Supply UPS provides protection for electronic equipment from utility power blackouts brownouts sags and surges The UPS filters small utility line fluctuations and isolates electronic equipment from large disturbances by internally disconnecting from utility line power The UPS provides continuous power from the internal battery until utility power returns to safe levels or the battery is fully discharged Unpack Read the Safety Guide before installing the UPS The User Manual and Safety Guide are accessible on the supplied User Manuals CD and on the APC Web site www apc com Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents UPS 230V Models Only e Front bezel UPS literature kit additional contents e Rail kit Input power cord e EPO connector e Alternate input power cord e UPS literature kit containing UK customers Two mounting brackets e Utility connector plug Eight flathead screws IEC jumper cables Product documentation Smart UPS User Manuals CD The model and serial numbers for all units are PowerChute CD located on the rear pan2. The EPO interface is a Safety Extra Low Voltage SELV circuit Connect it only to other SELV circuits The EPO interface monitors circuits that have no determined voltage potential Such closure circuits may be provided by a switch or relay properly isolated from the utility To avoid damage to the UPS do not connect the EPO interface to any circuit other than a closure type circuit Use one of the following cable types to connect the UPS to the EPO switch e CL2 Class 2 cable for general use e CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CL2R Riser cable for use in a vertical run in a floor to floor shaft e CLEX Limited use cable for use in dwellings and for use in raceways e For installation in Canada Use only CSA certified type ELC extra low voltage control cable e For installation in other countries Use standard low voltage cable in accordance with national and local regulations 6 Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual Operation Operation Display Panels 120 V models 084 O 067 096 072 050 k 048 033 k 016 024 2 00 Load Battery Charge L Display Panel Indicators and Function Buttons Indicator LED Indicator Title Description On Line The UPS is supplying utility power to the connected equipment VU see Troubleshootin
3. replace the battery Failure of a battery self test Replace Battery Battery Disconnected LED illuminates and the UPS emits short beeps for one minute The UPS repeats the alarm every five hours Allow the battery to recharge for 24 hours Perform the self test procedure to confirm the replace battery condition The alarm stops and the LED clears if the battery passes the self test If the battery fails again it must be replaced The connected equipment is unaffected The Site Wiring Fault LED on the rear The UPS is plugged into an improperly wired utility power outlet panel is illuminated 120 V model only Wiring faults detected include missing ground hot neutral polarity reversal and overloaded neutral circuit Contact a qualified electrician to correct the building wiring The input circuit breaker trips The connected equipment exceeds the specified maximum load as defined in Specifications on the APC Web site www apc com Unplug all nonessential equipment from the UPS Reset the circuit breaker The AVR Boost or AVR Trim LEDs are illuminated The system is experiencing very high or low utility voltage Have a qualified service personnel check your facility for electrical problems If the problem persists contact the utility company for further assistance Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual 13 Troubleshooting Problem and or Pos
4. Power On Press this button to turn on the UPS Continue reading for additional capabilities Power Off Press this button to turn off the UPS Self Test Automatic The UPS performs a self test automatically when tuned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipment on battery Manual Press and hold the button for a few seconds to initiate the self test Cold Start When there is no utility power and the UPS is off the cold start feature will switch the UPS and connected equipment onto battery power see Troubleshooting Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual Configuration Configuration UPS settings Settings are adjusted through PowerChute software or optional SmartSlot accessory cards voltage distortions by transferring to battery operation to protect the Dimly illuminated medium sensitivity No illumination low sensitivity Factory User Selectable Function Default Choices Description Automatic On startup and Every 7 days Set the interval at which the UPS will execute a Self Test every 14 days 168 hours self test 336 hours On startup and every there after 14 days 336 hours there after On startup only No self test UPS ID UPS_IDEN Up to eight characters Uniquely identify the UPS i e server name or alphanumeric location for network management purposes Date of Last Man
5. Rosario Cavite American Power Conversion Philippines 40 Catamore Blvd East Providence RI 02914 USA APC India Pvt Ltd 187 3 188 3 Jigani Industrial Area Jigani Bangalore 562106 Karnataka India Importer American Power Conversion A P C b v Ballybritt Business Park Galway Ireland Galway Ireland Ray S Ballard Managing Director Europe dal 5 Jan 05 N Billerica MA U S A de Ery Sr Regulatory Compliance Engineer J frah 16 Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual Regulatory and Warranty Information APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways e Refer to the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests Wwww apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support e Contact an APC Customer Support center by telephone or e mail Local country specific centers go to www apc com support contact for information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support Entire contents copyright 2005 American Power Conversion Corporation All rights reserv
6. e line voltage is extremely low and should be checked by an electrician On Line LED There is no LED illumination The UPS is running on battery or it must be turned on The LED is blinking The UPS is running an internal self test 14 Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual Regulatory and Warranty Information Regulatory and Warranty Information Regulatory Agency Approvals and Radio Frequency Warnings FCC Compliance Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to take whatever measures may be necessary to correct the interference at their own expense 120 V models e R3A031 Ree LISTED 42C2 LR63938 E95463 x z FI TI Wj AA gt TEE U BIA r E JI IN TIT PE r HE JK TE SRR EREA BER RIKE Kon AI 230 V models American Power Conversion APC warrants its products to be free from def
7. ects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase Limited Warranty EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipm
8. ed Reproduction in whole or in part without permission is prohibited APC the APC logo Smart UPS and PowerChute are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual 17
9. el See the small label Serial and USB communication cables with numbers and bar codes Safety information Warranty information Specifications Temperature This unit is designed for indoor Operating 32 to 104 F 0 to 40 C use only Select a location sturdy Storage 5 to 86 F 15 to 30 C charge the UPS battery every six months enough to handle the weight 86 to 113 F 30 to 45 C charge the UPS battery every three months Do not operate the UPS where there is excessive dust or the Maximum e Elevation temperature or humidity are Operating 10 000 ft 3 000 m outside the specified limits Storage 50 000 ft 15 240 m Humidity 0 to 95 relative humidity non condensing Weight 135 Ibs 61 kg with battery module 135 Ibs 61 kg 80 lbs 36 kg without battery module Maximum Number of External Battery Packs Supported by the Smart UPS XL 10 Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual 3 Installation Installation Your UPS model may vary from the examples depicted in this manual The UPS and the battery module are heavy Remove the battery module to lighten the UPS during installation Install the Rails in the Rack For details on rail installation refer to the instructions in the rail kit Install the UPS in the Rack and Connect the Battery Module Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual Start Up Access
10. ent loss of software loss of data costs of substitutes claims by third parties or otherwise Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual 15 Regulatory and Warranty Information 2005 EC Declaration of Conformity Bat bi Bekir decision We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Standards to Which Conformity Declared EN62040 1 1 EN55022 EN55024 EN61000 3 2 3 3 4 2 4 3 4 4 4 5 4 6 4 8 4 11 EN60950 1 IEC60950 1 EN62040 2 Application of Council Directives 73 23 EEC 93 68 EEC 89 336 EEC Type of Equipment Uninterruptible Power Supply Model Numbers SUA3000RMXLI3U SUA2200RMXLI3U Manufacturers American Power Conversion American Power Conversion APC Suzhou UPS Co Ltd Ballybritt Business Park 2nd Street 339 Suhong Zhong Lu Galway Ireland PEZA Cavite Economic Zone Suzhou Industrial Park American Power Conversion Rosario Cavite Suzhou Jiangsu 215021 Philippines P R China Breaffy Rd Castlebar A r Co Mayo Ireland American Power Conversion APC Brasil LTDA Lot 10 Block 16 Phase 4 AI Xingu 850 American Power Conversion PEZA Rosario Cavite Barueri 132 Fairgrounds Rd Philippines Alphaville Sao Paulo West Kingston RI 02892 USA 06455 030 Brazil American Power Conversion American Power Conversion 1600 Division Rd Lot 3 Block 14 Phase 3 West Warwick RI 02892 USA PEZA
11. g AVR Trim The UPS is compensating for a high utility voltage Refer to the APC Web site yY www apc com for AVR settings AVR Boost The UPS is compensating for a low utility voltage Refer to the APC Web site z www apc com for AVR settings On Battery The UPS is supplying battery power to the connected equipment 20 Overload The connected equipment is drawing more than the UPS power rating allows PN see Troubleshooting Replace Battery Battery The battery is disconnected or must be replaced see Troubleshooting Disconnected E Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual T Operation 230V 0266 0248 0229 0210 0191 120V 0133 0123 0115 0105 096 Battery Charge Diagnostic Utility Voltage The UPS has a diagnostic feature that indicates the utility voltage The UPS starts a self test as part of this procedure The self test does not affect the voltage display Press and hold the button to view the utility voltage bar graph indicator After a few seconds this five LED Battery Charge C indicator on the right of the display panel will show the utility input voltage Refer to the figure on the left for the voltage reading Values are not listed on the UPS The indicator on the UPS shows the voltage is between the displayed value on the list and the next higher value see Troubleshooting Feature Button Feature Title Function
12. ories This UPS is equipped with an accessory SmartSlot Refer to the APC Web site www apc com for available accessories If a standard accessory such as a SNMP card is installed on this UPS refer to the Utility CD for user documentation Install accessories prior to connecting power to the UPS Start Up Connect Equipment and Power to the UPS 1 The UPS features a transient voltage surge suppression 7VSS screw located on the rear panel for connecting the ground lead on surge suppression devices such as telephone and network line protectors Prior to connecting the grounding cable ensure that the UPS is NOT connected to utility or battery power 2 Connect equipment to the UPS NOTE This UPS is equiped with an external battery connector on the rear panel of the unit i Where appropriate use an APC extension battery cable For ordering details contact your dealer or APC through the Web site www apc com 3 Add optional accessories to the SmartSlot located on the rear panel 4 Plug the UPS into a two pole three wire grounded receptacle only Avoid using extension cords 230 V models The utility power cord is supplied in the UPS literature kit Prior to connecting the utility power connect the ground lead optional to the TVSS screw 5 120 V models Check the SITE WIRING FAULT LED located on the rear panel The LED will be illuminated if the UPS is plugged into an improperly wired utility power o
13. p the UPS and connected equipment The UPS is not connected to utility power supply Very low or no utility voltage Check that the power cable from the UPS to the utility power supply is securely connected at both ends Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim have the utility voltage checked UPS will not turn off The UPS is experiencing an internal fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately UPS beeps occasionally Normal UPS operation when running on battery None The UPS is protecting the connected equipment Press the button to silence this alarm The UPS battery s are weak due to a recent power outage or battery s are near the end of their service life UPS is not providing expected backup time Charge the battery s Batteries require recharging after extended outages Batteries can wear faster when put into service often or when operated at elevated temperatures If the battery s are near the end of their service life consider replacing the battery s even if the replace battery LED is not yet illuminated All LEDs are illuminated and the UPS emits a constant beeping The UPS is experiencing an internal fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately Front panel LEDs flash sequentially The UPS has been shut down remotely through soft
14. pment tolerate thi dition 230 V models 196VAC 204 VAC SU 10 Sate PIS condition 208 VAC e 200 VAC 208 VAC Output Voltage 230 V models only Sets the output voltage of 230 V models 230 VAC 220 VAC 240 VAC the UPS 10 Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual Maintenance Transport and Service Maintenance Transport and Service Replacing the Battery Module This UPS has an easy to replace hot swappable battery module Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on during the replacement procedure Once the batteries are disconnected the connected equipment is not protected from power outages Refer to the appropriate replacement battery user manual for battery module installation instructions See your dealer or contact APC at www apc com for information on replacement battery modules oY Be sure to deliver the spent battery s to a recycling facility or ship it to APC in the gt replacement battery packing material Pb Service If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in Troubleshooting to eliminate common problems 2 If the problem persists contact APC Customer Support through the APC Web site www ape com Note the model number of the UPS the serial number located on the back of the unit and the date purchased If you call APC Cu
15. sible Cause Solution There is no utility power There is no utility power and the UPS is Off Use the cold start feature to supply power to the connected equipment front the UPS battery s Press and hold the button There will be a short beep followed by a longer beep Release the button during the second beep The UPS input circuit breaker trips UPS operates on battery although line voltage exists Unplug all nonessential equipment from the UPS Reset the circuit breaker Your system is experiencing very high low or distorted line voltage Move the UPS to a different outlet on a different circuit Inexpensive fuel powered generators may distort the voltage Test the input voltage with the utility voltage display see Operation If acceptable to the connected equipment reduce the UPS sensitivity Battery Charge and Load LEDs flash s imultaneously The UPS has shut down The internal temperature of the UPS has exceeded the allowable threshold for safe operation Check that the room temperature is within the specified limits for operation Check that the UPS is properly installed allowing for adequate ventilation Allow the UPS to cool down Restart the UPS If the problem persists contact APC at www apc com Diagnostic utility voltage All five LEDs are illuminated The line voltage is extremely high and should be checked by an electrician There is no LED illumination Th
16. stomer Support a technician will ask you to describe the problem and attempt to solve it over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA Ifthe UPS is under warranty repairs are free Procedures for servicing or returning products may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the UPS in its original packaging If this is not available refer to www apc com for information about obtaining a new set Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE UPS BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery may remain in the UPS 4 Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Support Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual 11 Troubleshooting Troubleshooting Use this chart to solve minor UPS installation and operation problems Refer to www apc com for assistance with complex UPS problems Problem and or Possible Cause Solution UPS will not turn on The battery is not connected properly Check that the battery connector is fully engaged button not pushed Press the button once to power u
17. ufacture mm dd yy Reset this date when you replace the battery Battery Date module Replacement Minimum Capacity 0 percent 0 60 Specify the percentage to which batteries will Before Return from 15 75 be charged following a low battery shutdown Shutdown 30 90 before powering connected equipment 45 Voltage Sensitivity High sensitivity Brightly Adjust by pressing the VOLTAGE SENSITIVIY The UPS detects ae illuminated high e and reacts to line da sensitivity switch rear panel Use a pointed object such as a pen to do so Note In situations of poor power quality the UPS may frequently transfer to battery operation If the connected equipment can connected operate normally under such conditions reduce equipment the sensitivity setting to conserve battery capacity and service life Voltage sensitivity levels can be changed through PowerChute software Alarm Delay Enable Enable Mute ongoing alarms or disable all alarms Control Mute permanently Disable Shutdown Delay 90 seconds 0s 360 s Set the interval between the time when the UPS 90 s 4505 receives a shutdown command and actual 180s 540 s shutdown e 270s 630s Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual Configuration software interface provides automatic unattended shutdown when approximately two minutes of battery operated run time remains level of about 2 minutes Dimly ill
18. uminated low battery warning level of about 5 minutes No illumination low battery warning level is about 8 minutes Factory User Selectable Function Default Choices Description Low Battery 2 minutes Brightly The low battery warning beeps are continuous Warning 3 bea illuminated when two minutes of run time remain PowerChute low battery warning To change the default interval setting use a pointed object such as a pen to press the VOLTAGE SENSITIVITY switch rear panel while pressing the button front display Change the low battery warning interval setting to the time that the operating system or system software requires to safely shut down Synchronized 0 seconds 0s 240 s Specify the time the UPS will wait after the Turn on Delay 60 s 300 s return of utility power before start up to avoid 120 s 360 s branch circuit overload 180s 420 s High Transfer Point 120 V models e 127 VAC 133 VAC To avoid unnecessary use of the battery where 127 VAC 130 VAC 136 VAC utility voltage is chronically high set the high transfer point higher if the connected 230 V models 253 VAC 261 VAC equipment can tolerate this condition 253 VAC 257 VAC 265 VAC Low Transfer Point 720 V models 97 VAC 103 VAC To avoid unnecessary use of the battery where 106 VAC 100 VAC 106 VAC utility voltage is chronically low set the low transfer point lower if the connected equi
19. utlet see Troubleshooting 6 To use the UPS as a master on off switch be sure all connected equipment is switched on Rear Panels 120 VAC 230 VAC Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual 5 Start Up Start the UPS 1 Press the button on the front panel to start the UPS The battery charges to 90 capacity during the first four hours of normal operation Do not expect full battery run capability during this initial charge period Refer to the APC Web site www apc com for battery runtimes 2 For optimal computer system security install PowerChute Smart UPS monitoring software Communication Ports J serial interface cable is incompatible with the UPS Serial and USB ports cannot be used simultaneously SERIAL PORT USBPORT Use only the supplied cable to connect to the serial port A standard Emergency Power Off The emergency power off EPO feature is user configurable EPO provides immediate de energizing of connected equipment from a remote location without switching to battery operation 1 Use the EPO connector supplied with the UPS 2 Use a normally open contact to connect the 24 terminal to the IN terminal External voltage is not required 3 Wire the four pin connector to the EPO system EPO PORT EPO located on rear panel Connector
20. ware or an optional accessory card None The UPS will restart automatically when utility power returns All LEDs are off and the UPS is plugged into a wall outlet The UPS is shut down or the battery is discharged from an extended outage None The UPS will restart automatically when utility power is restored and the battery has a sufficient charge 12 Smart UPS XL 2200 3000 VA 120 230 VAC 3U Rack Mount User Manual Troubleshooting Problem and or Possible Cause Solution The Overload LED is illuminated and the UPS emits a sustained alarm tone The UPS is overloaded The connected equipment exceeds the specified maximum load as defined in Specifications on the APC Web site www apc com The alarm remains on until the overload is removed Disconnect nonessential equipment from the UPS to eliminate the overload condition The UPS continues to supply power as long as it is online and the circuit breaker does not trip the UPS will not provide power from batteries in the event of a utility voltage interruption The Replace Battery Battery Disconnected LED is illuminated The Replace Battery Battery Disconnected LED flashes and a short beep is emitted every two seconds to indicate the battery is disconnected Weak battery Check that the battery connectors are fully engaged Allow the battery to recharge for 24 hours and perform a self test If the problem persists after recharging
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