Vodafone MOBILE CONNECT CARD
Contents
1. any potential overspend on data usage However though reaching the limit set will produce a prompt for the user to contact their IT department it does not prevent the user from using the service nor is it as accurate as the actual billing system itself it is merely indicative of the overall usage Support Vodafone Remote Access The Support section of the Dashboard software can be peee eeose os r configured by IT Managers to include contact details of their mee company IT Helpdesk A comprehensive help file is also available by clicking on Help on the toolbar at the top of the Dashboard The Support page also lists the Vodafone customer services number and provides a link to www vodafone remote access com which features downloads optimisation instructions and answers to common questions Technical Sales Group Removing the Technical Barriers to Sales O vodafone 03 04 2003 TECHNICAL SALES GROUP Key benefits of Vodafone Mobile Connect e Secure access to office applications amp info anytime anywhere e Simplicity for the user Unique Dashboard software acts as interface for all communication single click access to e mail web or text message applications Easy to set up and use e Simple to support Bundled package of data card and software Telephone and Europe wide web based help e Vodafone branded developed tested and approved solution Pan E2. screen and select Import Contacts from the drop down menu These can also be created from incoming messages or manually Usage statistics The Usage section of the Dashboard provides the user with details of their activity including speeds of data transfer and volumes of data used Technical Sales Group Removing the Technical Barriers to Sales O vodafone 03 04 2003 TECHNICAL SALES GROUP File Edit Yiew Tools Help Connect Usage E Mail Support Usage Connection Details Monthly Allowance Current Usage Period Signal Network Your monthly allowance has been setto 40MB Start Date 01 October 2002 You have now used approximately 0KB Today s Date 21 October 2002 No Network Automatic The remaining amount available to you is 40 MB End Date 31 October 2002 n Connection Duration Yolume Details Sent Received Overview Status 0 MB You are within the limit set by your administrator volume Rate Toprate Av rate Previous Monthly Allowance Previous Usage Period Your monthly allowance was setto Start Date Last month you used approximately End Date The amount not used was www vodafone com A Monthly Allowance can be set by the IT Manager see IT Manager s Pack for instructions The Dashboard will then show the data volumes against this limit NOTE This feature allows the IT Manager to set a monthly data limit so that the end user is aware of
3. O vodafone 03 04 2003 TECHNICAL SALES GROUP VODAFONE MOBILE CONNECT TECHNICAL OVERVIEW Product Overview Vodafone Mobile Connect is a simple secure out of the box solution for remote workers who wish to have access to their company LAN Local Area Network when away from the weit tS INU 10 y Apa Or am mE an wi i F office ie ag O a The world s largest mobile office Q vodafone 0Bile office 2 For the first time Vodafone is providing customers with a pan European product supported by Vodafone s networks across Europe A Vodafone branded Data Card equipped with a GPRS enabled SIM forms the first part of the package When inserted into the PCMCIA socket of the customer s laptop this provides a means of connection to Vodafone s GPRS network and therefore a quick secure and reliable way of sending and receiving data while on the move D Web VPH Support vodafone Disconnect Usage SMS seis nnil GPRS odafone 01 04 53 19 KB Www vodafone com A unique piece of software called the Dashboard forms the rest of the package This software provides a simple interface from which all the customer s data communication can be managed A series of buttons give one click access to e mail web and text message functions as well as support and usage information The product is fully supported by a dedicated website and an IT Manager s pac
4. Tools Help o O en Usage SMS E Mail Web VPH Support Disconnect i Network Duratton Volume _aall PR Vodafone 00 00 08 OOKB The customer experience and functionality of the Dashboard will vary depending on how the user has configured the card during the installation process lf using the public Internet APN pressing Connect will set up a connection to a point on Vodafone s GPRS network from which public Web based information can be accessed Customer s would only be able to access e mails etc if this was stored on a public website In this situation the VPN button would not appear lf using the MyLAN APN access to the company LAN is a two stage process The user must first connect to the GPRS network by pressing the Connect button and then launch their VPN dial up software by pressing the VPN button The VPN button can be configured to launch any dial up software program instructions in IT Manager pack Web and E mail access The e mail button is set by default as a shortcut to the user s usual e mail client e g Outlook but can be customised to launch other programs e g Outlook Express The Web icon will launch the user s default web browser e g Internet Explorer but this can also be customised to launch any other web browsing software e g Netscape Web access depends on the customer s IT set up and connectivity set up This button can be removed completely i
5. an APN and Vodafone s Internet Service Provider to an open Internet connection The user is provided with a temporary IP address from which information can be sent and received This is different from a connection via the Internet APN and the user has no access to any web based www information Technical Sales Group Removing the Technical Barriers to Sales O vodafone 03 04 2003 TECHNICAL SALES GROUP Secondly the user launches their VPN dial up software This software is programmed with the IP address of the VPN Concentrator attached to the company LAN managing connections into the company network Thirdly having made contact over GPRS with the Concentrator the VPN dial up software sets up a communication to verify the identity of the end user Usually this will involve some manual password verification Once the identity of the user has been verified a secure connection can then be set up between the end user and company LAN This secure connection is called an IPSec Internet Protocol Security Tunnel TT Firewall My Lan router ees YPN Concentrator ae i Worldcom t UU Net ISP Public Internet a eee gt YPN IP Addresses only iage Stage otage3 However it is also possible for companies to make use of the Mobile Connect product if they have a private APN in place i e they ve paid Vodafon
6. e Web content can be viewed Any public Internet site can be accessed from here however this method of access will not establish secure connection to a customer s company network The second option is to create a connection via Vodafone s My LAN APN referred to on the Dashboard set up screen as Intranet This routes the user s connection in a different way described below blocking access to the public Internet and via VPN dial up software creating a secure directly to the user s company LAN This solution requires a user s company LAN to be equipped with a device called a VPN concentrator GPRS cannot set up a connection with a standard telephone number but works instead by using IP Internet Protocol addresses These are the numbers usually in a format such as 123 456 789 10 that correspond to locations on the Internet such as the alphabetical addresses like www vodafone co uk typed into Internet browsing software Because of this a GPRS connection cannot be made with a standard modem Instead the customer s company LAN will also need a device called a VPN Concentrator attached to it This provides a location with which a GPRS connection can be established as well as controlling the data traffic The dial up over GPRS via MyLAN to create a VPN connection is a three stage process Firstly a connection is established with Vodafone s GPRS network via the MyL
7. e to set up a direct link from a point on Vodafone s GPRS network to their LAN In this instance IT Managers would need to follow the instructions in the IT Manager s pack either to manually configure the end user s Dashboard with the private APN or to create a new installation disk The Data Card The Vodafone Mobile Connect package contains a Vodafone branded data card manufactured by Options Key features of the card are as follows e Pop up antenna integral to card reduces risk of antenna damage e Fast data transfer over GPRS Technical Sales Group Removing the Technical Barriers to Sales O vodafone TECHNICAL SALES GROUP The user simply inserts a Vodafone SIM into the SIM card slot of the data card then slides the data card into the PCMCIA socket of their laptop e The card s antenna must be popped up before launching a connection e During installation of the Dashboard software the User must insert the data card when prompted The card drivers will then automatically install e When connected to Vodafone s GPRS network the blue light on the card will flash twice per second The Dashboard Vodafone s unique Dashboard software provides customers with a single access point for web access e mail and all their LAN applications Users can also send and receive text messages as well as accessing usage statistics and support details InstallShield Wizard E Select Netwo
8. f desired Text Messages The SMS button provides access to text messaging functions from which messages can be composed read and sent When first installed the Dashboard software will read any messages stored on the SIM which is inserted into the Data Card These messages will appear in the Inbox Technical Sales Group Removing the Technical Barriers to Sales TECHNICAL SALES GROUP How are you Alan Smith Welcome to Vodafone Remote Access File Edit View Message Tools Help D Disconnect Usage SMS Email VPN Vodatone SMS Centre Inbox Just finished pertormance Douglas Hurd Hi Agent Smith where s t 0172 5560078 Report about network due Norman Lamont Please ring 0172 211832 Airey Heave News Troni ihe team in U 0171 2336996 Outbox Hi Jim could you send th Coming soon train delay Please send fax re quot OK for the job nest week Did I say 10pm I meant Meeting with sales at 3p Please send me the repo 4130 from 160 character maximum Just finished performance tests on Vodafone GPRS Network Feliability 100 Will Grief you tomorow Cheers Kid Message Send message to D recipients Contacts Douglas Hume Douglas Hurd Horman Lariont John Major Arey Meare Enoch Powell Arihiur Scargill Edit name L Hew Contact 4 new messages 0172 2 040609 John Major 0179 21193 26 Enoch Po
9. k This pack provides an Installation and Customisation Guide for IT Managers helping the to configure the software in line with company network architecture enabling end users to access the company systems NOTE Although the Vodafone Mobile Connect package provides everything necessary to equip and support the end user due to the method of connectivity used this product may require some equipment to be in place on the end user s company LAN Initially this product will be targeted at customers whose company LAN is equipped with a VPN concentrator such as those produced by Cisco Systems and whose remote workers already use a VPN Dialler for landline LAN access Technical Sales Group Removing the Technical Barriers to Sales O vodafone 03 04 2003 TECHNICAL SALES GROUP Key Features of Vodafone Mobile Connect e Vodafone branded data card Offers fast data transfer over GPRS e Unique Dashboard software Manages connection via data card to GPRS amp company LAN One click access to e mail web or text messaging Plus support pages and usage statistics e IT Manager s pack Customisation and configuration instructions The Network The Dashboard software v 3 2 29 allows the user to choose between two APN s Access Point Name when the product is installed The first of these called Internet directs the Data Card to make a connection with a point on Vodafone s GPRS network from which publicly availabl
10. rk Installing x Choose the network to be used by Vodafone Remote Access On inserting the Dashboard CD Rom for the first time the software will automatically Fe eee eae ne launch the Installation wizard from which Moine Il both the Dashboard software and drivers for the data card are installed Please select the network type to be used f Internet The installer will prompt for choice of ese network Customer should choose Vodafone UK When a user visits another country and uses the GPRS service there the local le Vodafone Group network will ensure that the Cancel user s IP traffic is routed back to the home network Therefore it is not necessary to modify choice of network operator or re install software if a user travels to another country The installer will also prompt the user to chose which APN s they wish to connect to or via Internet refers to Vodafone UK s Internet APN allowing access to www content Intranet refers to the MyLAN APN from which VPN connections can be established Technical Sales Group O vodafone 03 04 2003 TECHNICAL SALES GROUP NOTE As of November 2002 the Dashboard will ONLY allow the Internet and MyLAN APNs to be configured form this screen Future software versions will allow the use of private APNs but at present the user can only adjust the APNs via the registry See IT Manager pack for instructions Connecting view
11. uropean footprint part of the World s Largest Mobile Office Technical Sales Group Removing the Technical Barriers to Sales
12. well 0171 2836999 Horman Lamont 0172 2123435 1 OO Pete 0172 2040608 0i 72 5560078 0179 2118326 0171 3300334 0171 283609 0177 2118633 g 0172 21 23433 Edit number Support GPRS 6 O vodafone 03 04 2003 vodafone Connection Details Signal Connection Duration 25 00 34 Volume 2303hb Details Sent Volume 12423 Kb Rale 45 Kbitsss Top rale 64 Kbisis Ant Rats Netvnork Vodafone Received 300334 Kb 55 Kbits s 64 Kbiisis Calculate average rate iT e Sent messages will automatically be stored in the Outbox but can be saved onto the SIM card also if desired the software will prompt the user e Messages received while using the software may also be copied to the SIM up to the maximum space available on the SIM card for SMS storage e Sent messages will be charged against the user s account as per any normal SMS usage The message is sent using the SIM in the data card and so will show as having been sent from the mobile number attached to that SIM e Text messages can be sent from a SIM even if it is not attached to a voice tariff The Inbox stores messages on the hard drive of the user s PC Storage space is thus dependent on the space on the hard drive but due to the very small file sizes many hundreds of messages can usually be stored e To import Contacts from SIM go to the File button at the top of the
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