APC Symmetra RM 8-12kVA Battery module
Contents
1. II IN INN r Arc www apcec com 990 7810B August 2002 TABLE OF CONTENTS APC Contact Numbers and Support Visit the APC Web site for contact numbers and support at http www apc com support Battery Replacements Kits and Battery Recycling See your dealer or visit the APC web site at http www apc com for information on battery replacement kits and battery recycling If returning used batteries to APC for recycling ship used batteries in the battery replacement packing material Chapter 1 Overview lt issus s ada das kl ER KR a a KEEN ERE a FOX LEE a AE REM E OV LEER REIN ta 1 Mo iau sigla aia sa tai a 00 ai ag a da e ap a e a a o a a es tai at aa ln i E E a ge Ea alu 1 Navigation cecen ea does bed aa ai o ee pe a la a da i a 1 EUNCHONS C 2 Chapter 2 Getting Started ran sra ssa ranas ns 3a na ea ea adina aia aa aa aaa ana aaa asia asia aaa 3 Turning on the UPS E 3 Powering Up the Load Eq2. 22 Completing the Installation 25 Connecting Load Equipment to the UPS 27 Final Installation Checklist 28 Post Installation Procedures ________ ___ __ 29 Replacing Battery Modules 29 Replacing Power Modules 29 Replacing Intelligence Modules 2 2222 eo eo ee 30 Chapter 5 Specifications eoi noa aaa ee one a coe ee ee cune d us ou oes aaa dala alea Su Nae dh cuc AR Sun Rn aa 31 Technical Reference 31 CHAPTER 1 SAFETY AND GENERAL INFORMATION Save These Instructions This Safety section contains important instructions that must be followed during installation and maintenance of APC equipment Conventions Used in this Manual
3. 3 PowerStruXure Type A Systems 3 Radio Frequency Interference nnn nnn nnn eene ee e een ee n ero e oo o eo 3 North America and 208 V Countries 3 Europe and 230 V Countries 3 Japan and 200 V CountrieS 3 Regulatory Agency Approvals 4 Declaration of Conformity Europe and 230 V Countries 4 Life Support Policy _ eo o e o e o 5 Limited Warranty ee eee e ee n o e o o 5 Copyright and Trademark Information 5 APC Contact Numbers and Support
4. 5 Chapter 2 BASICS iu iic eer eoo aaa aa aaa aia QUEE XXE FRED FIER EROR DO aa QUEUE EE E ia aa VAR FER ARE 7 About Your UPS Lc eL Lr Lr rr nnn rr ere nn enm nnn nnn ern enn nn nn nn n rr e re no ro 7 Product OvervieW 9 Front View Component Identification 2 S oo 9 Rear View Component Identification 10 System Block Diagram 11 Chapter 3 Site Preparation iioi Soo e aiba iat een nl lila ego 13 Reminder Checklist L ec er Lc nnn re nn rn Ln er n eL S 13 Purchase of System 13 Site Preparation 13 Electrical Preparation 13 Shipping amp Receiving
5. 14 Short Term Battery Module Storage Requirements 14 Installation RequirementSs 15 Electrical Requirements 16 TABLE OF CONTENTS Chapter 4 Installati n lt lt sectie aaa aaa add dat nas ses C al alaiul 38 Daiana aia CREE aa a 17 Unpacking 17 Inspection er eer err er er nr re rr ne en ne e ne nn enn ee n een eno rr n 17 Contents nnn Lr rrr LL LL rr Ln rn e nne ree nn rn nnn nr n eo n o Lo 17 Installing the UPS 17 Moving the UPS to the Installation Site 17 Installing in a Four Post Rack 19 Wiring the UPS
6. N Blank cover plates must be S installed over slots that do not S contain battery or power modules 3 3 Install the bezels R SN N KR 4 Install the PowerView Display O e Connect the cable to the Main 1 Intelligence Module MIM A e Align the tabs on the sides of the bezel with the slots on the front of the UPS frame and gently snap it into place A 5 Install and connect any Smart Slot accessory in the appropriate accessory port See the APC website at http www apc com for available accessories Refer to the accessory manual for installation and setup information 26 CHAPTER 4 INSTALLATION Connecting Load Equipment to the UPS 1 Plug all load equipment into PDU receptacles 2 Ensure that all PDU circuit breakers are turned ON Refer to Table 2 on page 8 for additional information SYPD4 220 230 240 V 27 CHAPTER 4 INSTALLATION Final Installation Checklist D D O C UO o O O D Turn OFF or disconnect the load equipment Verify the Input Voltage Selection switch setting Ensure that the system is securely mounted in rack Ensure that all modules power battery and intelligence are fully installed
7. Table 2 Replacement Modules Model Number Description Replacement SYMIM3 Main Intelligence Module Modules SYRIM3 Redundant Intelligence Module SYPM4KU 4 kVA Power Module SYBT3 Battery Module SYB3FR Flame Retardant Battery Module SYCC Communications Card AP9606 Web SNMP Management Card CHAPTER 2 BASICS Table 3 Optional Accessories Model Description North Europe Japan Number America and and and 230V 200 V 208 240V O N G O G O G Power SYTF2 208 Vac to 120 Vac 5 kVA Yes Distribution step down transformer with Options 2 15 amp circuits and 4 5 20R T slots SYTF2J 200 Vac to 100 Vac 3 5 kVA Yes step down transformer with 2 15 amp circuits and 4 5 20R T slots SYTF3 208 Vac to 120 Vac 5 kVA Yes step down transformer with 2 20 amp circuits and 4 5 20R T slots SYTF3J 200 Vac to 100 Vac 3 5 kVA Yes step down transformer with 2 20 amp circuits and 4 5 20R T slots SYPD3 2 L6 20 and Yes Yes 1 L6 30 receptacles SYPD4 8 IEC320 C13 and Yes 2 IEC320 C19 receptacles SYPD5 8 IEC320 C13 and Yes Yes 2 IEC320 C19 receptacles SYPD7 3 L6 20 receptacles Yes Yes SYPD8 6 L6 20R and Yes Yes 3 L6 30R receptacles SYPD9 2 hardwiring circuit breakers Yes 4 IEC320 C19 receptacles AP7630 1 L6 30R receptacle and Yes Yes 4 output circuit breakers AP7631 4 IEC320 C1
8. Battery Safety e Each battery module is a 120 V 7 2 Ah battery pack There is a risk of energy hazard Before installing or replacing battery nodules remove jewelry such as wristwatches and rings High short circuit current through conductive materials could cause severe burns e Do not dispose of batteries in a fire The batteries may explode e Do not open or mutilate batteries Released electrolyte is harmful to the skin and eyes and may be toxic Do not install the battery modules in the frame until you are ready to power up the UPS Failure to do so can result in a deep discharge of the batteries which may cause permanent damage A D A e Batteries are recyclable Used batteries can be sent to APC for recycling or delivered to a recycling facility e Store the battery module s at a cool ambient temperature of lt 25 C e Only use APC batteries when adding or replacing battery modules in the UPS CHAPTER 1 SAFETY AND GENERAL INFORMATION Battery Replacements Kits and Battery Recycling See your dealer or visit the APC web site at http www apc com for information on battery replacement kits and battery recycling If returning used batteries to APC for recycling ship used batteries in the battery replacement packing material PowerStruXure Type A Systems If your UPS is installed in a PowerStruXure Type A system contact your APC representative or visit http www apc com support f
9. Displays current system fault and diagnostic information of that fault Main Intelligence Module Displays detailed intelligence module status and information Redundant Intelligence Module Displays detailed redundant intelligence module status and information Power Modules Displays detailed power module status and information Batteries Displays detailed battery module status and information Help Menu To access PowerView online help screens press the SCROLL UP and SCROLL DOWN keys simultaneously to access context sensitive help Logging Menu The Logging menu lets you customize the UPS log Menu Item Function View Log Logs the most recent 64 events Point to an entry and press the ENTER key for more information on that event View Statistics Records the total number of transfers to battery low battery faults and on battery runtime events Configure Logging Allows different types of events to be included or excluded from the log Event types include Power Events UPS Controls UPS Faults and User Activity Power Events UPS Controls UPS Faults User Activity UPS Control Events On default Off User Activities UPS Fault Events MeasureUPS Events 13 CHAPTER 3 MENU COMMANDS Logging Menu continued Menu Item Function List Event Groups Lists the specific events in each group P
10. Check that the PowerView is connected to the Main Intelligence Module MIM Verify that branch circuit mains voltage is properly connected to the terminal block Ensure that the input cord is connected Turn ON the branch circuit mains Turn ON the Input Circuit Breaker and System Enable switches The system will make some clicking sounds as it powers up and may display fault messages on the PowerView display Disregard the messages at this time Press the Esc button until the Monitoring screen is displayed Fuel 1095 NINNIN Loa 0502 BEEBENBEEREBEREEEBEBREREREEEBE 220Vin OOVout 50 Hz Runtime Ohr 30min Verify that the input voltage Vin matches your branch circuit mains voltage The output voltage Vout should be zero Switch the Maintenance Bypass ON Disregard any LED indicators or messages on the PowerView Press the Esc button until the monitoring screen is displayed Verify that the input voltage Vin and the output voltage Vout match your branch circuit mains voltage Test the REPO switch The System Enable switch should physically move to the Standby position and the system should shut down completely If all prior checks are completed the installation is successful Turn OFF the Input Circuit Breaker System Enable and Maintenance Bypass switches 28 CHAPTER 4 INSTALLATION Post Installation Procedures This section contains information on how to replace battery power and
11. To change the user interface language perform the following steps 1 Remove the PowerView Display bezel O from the front of the UPS 2 Disconnect the UPS cable 6 from the RJ 45 port on the PowerView Figure 3 Shown connected to Symmetra RM 2 6 kVA CHAPTER 2 GETTING STARTED Figure 4 Typical Programming Cable Connect the programming cable included APC part number 940 0082 between the PowerView and the UPS cable e Attach the RJ 45 connector to the port on the rear of the PowerView e Connect the female DB 9 connector of the programming cable to a serial port on the computer The downloading computer must have access to the files on the CD provided either with the UPS or to the APC Web site http www apc com e Attach the UPS cable to the female RJ 45 connector on the programming cable Locate the language program file to be downloaded into the UPS Each language program file appears on the CD under the folder of its language francais espafiol etc with a bin extension Program files for additional language support or code updates may be available on the APC Web site Place the PowerView in programming mode by pressing simultaneously the three keys on the right ESCAPE HELP and ENTER for about three seconds until the PowerView emits a long beep e TheLCD will display the Programming Screen e To leave the Programming screen before starting a file tra
12. a maintenance bypass switch is provided with the UPS Placing this switch in bypass mode connects the load equipment to the branch circuit even if the UPS is turned OFF supplied to the Load screen When using the maintenance bypass the input circuit breaker must be ON or power will not be Follow the steps below to connect directly to the branch circuit mains via the automatic bypass o gt Control Logging 1 Use Esc to view to Main Menu O and then select CONTROL Status Display Setup Diags 2 Select the ups INTO BYPAss command Accessories Help 3 Confirm choice by selecting ves 8 4 You will see message 8 In addition the green 2 LOAD ON and yellow BYPASS status indicators will Turn Load Off Sn Do Self Test Simulate Power Fail Graceful Reboot gt Graceful Turn Off Start Runtime Cal gt UPS into Bypass e Confirm UPS into Bypass NO ABORT gt YES UPS into Bypass o UPS LOAD IS BYPASSED Press any key CHAPTER 2 GETTING STARTED Language Setting The factory default language of the user interface is English You can change the language by downloading new firmware into the PowerView French German Italian and Spanish are available on the enclosed CD Visit the APC web site at http www apc com for multilingual product documentation and firmware language support
13. e 2 IEC320 C19 Europe and other 220 230 240 Vac Countries Remote Emergency Power Off REPO If required the output power can be disabled in an emergency by closing a switch connected to the REPO Two connection methods are available e Use one of the following cable types to connect the UPS to the REPO switch CL2 Class 2 cable for general use CL2P Plenum cable for use in ducts e Internally powered for use with non powered switch circuits e Externally powered for use with 24Vdc powered switch circuits A e The REPO circuit is considered a Class 2 UL and CSA standards and SELV IEC standard circuit e Both Class 2 and SELV circuits must be isolated from all primary circuitry Do not connect any circuit to the REPO terminal block unless it can be confirmed that the circuit is SELV or Class 2 If there is a question use a contact closure Switch plenums and other spaces used for environmental air CL2R Riser cable for use in a vertical run in a shaft of from floor to floor CLEX Limited use cable for use in dwellings and for use in raceways e For installation in Canada Use only CSA Certified type ELC extra low voltage control cable e Wiring by a qualified electrician is required 16 CHAPTER 4 INSTALLATION Unpacking The UPS and accompanying components is packaged in a robust shipping carton Carefully remove the package content
14. 64 0 29 1 Intelligence modules 19 6 49 8 6 16 8 6 4 1 0 2 3 Packaged Chassis 36 0 91 4 30 0 76 2 37 4 95 0 264 0 120 0 Power module 30 8 78 2 12 3 31 2 17 0 43 2 35 0 15 9 Battery module 30 8 78 2 12 3 31 2 17 0 43 2 70 0 31 8 Intelligence modules 22 8 57 9 12 5 31 8 3 18 5 0 3 2 Overall length including bezel Includes rail and accessory bezel kit Short Term Battery Module Storage Requirements permanently damaged if loaded prematurely D Do not install battery modules until you are ready to power up the UPS Batteries can be A e Store the battery module s at a cool ambient temperature of lt 25 C e Storage of batteries longer than six months without recharging may result in permanent damage 14 CHAPTER 3 SITE PREPARATION Installation Requirements When selecting a location for the UPS consider the following Physical Requirements Standard Installation 4 post rack e Standard 19 in 46 5 cm rack e At least 800 mm deep e 15U rack space e Recommended installation is in the bottom of the rack due to its weight of up to 600 Ibs 273 kg depending on the configuration e Mounting rails and hardware provided e Front access for circuit breakers maintenance bypass Functional Access PowerView and module installation or replacement e Rear access for system enable swit
15. MIM and at least one other module failed Call your contract service provider or APC Technical Support 22 CHAPTER 5 MAINTENANCE Service If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in the Messages chapter to eliminate common problems 2 Verify that no circuit breakers are tripped A tripped circuit breaker is the most common UPS problem If the problem persists call customer service or visit the APC Internet Website at http www apc com support e Note the model number of the UPS the serial number and the date purchased A technician will ask you to describe the problem and try to solve it over the phone if possible If this is not possible the technician will issue a Returned Material Authorization Number RMA e Ifthe UPS is under warranty repairs are free If not there is a repair charge 4 Packthe UPS in its original packaging If the original packing is not available ask customer service about obtaining a new set Visit the APC web site at http www apc com support for customer support telephone numbers 5 Packthe UPS properly to avoid damage in transit Never use polystyrene beads for packaging Damage sustained in transit is not covered under warranty 6 Mark the RMA on the outside of the package 23 CHAPTER 5 MAINTENANCE 24
16. capacity has decreased or the load increased Option 1 Allow the battery modules to recharge Option 2 If possible increase the number of battery modules Option 3 Decrease the load Option 4 Use the PowerView to decrease the minimum runtime alarm threshold Startup gt Setup gt Alarms gt Runtime Bypass Bypass is not in range either freq or voltage The frequency and or voltage are out of acceptable range for bypass This message occurs when the UPS is online and indicates that the bypass mode may not be available if required The system may start on battery Option 1 Decrease the sensitivity to input frequency Startup Setup OutputFreq Option 2 Correct input voltage to provide acceptable voltage and or frequency Bypass contactor stuck in bypass position The UPS is positioned in the bypass position and cannot go on line Bypass contactor stuck in on line position The UPS is positioned in the on line position and cannot go to bypass UPS in bypass due to internal fault The UPS has transferred to bypass mode because a fault has occurred Call your contract service provider or APC Technical Support UPS in bypass due to overload The load exceeded the system power capacity The UPS has switched to bypass mode Option 1 Decrease the load Option 2 If possible add power modules to the system System is in Maintenance Bypass The UPS
17. intelligence modules Replacing Battery Modules modules due to its weight e e l z RI Two people are required to lift lt SA IK move install or remove battery Loosen the captive screw O and slide the latch down Slide the battery module until the safety interlock engages Depress the safety interlock and lift the module out Slide the new battery module into the frame Slide the latch up and tighten the captive screw O 1 Loosen the captive screw O 2 While holding the door latch down slide the power module out of the frame 3 Slide the new power module into the frame 4 Slide the latch up and tighten the captive screw O 29 CHAPTER 4 INSTALLATION Replacing Intelligence Modules 1 Loosen captive retaining screws O 2 While holding retaining latch remove the Main Intelligence Module MIM 8 or Redundant Intelligence Module RIM 3 Slide new MIM or RIM module into the frame 4 Tighten the captive retaining screws 30 CHAPTER 5 SPECIFICATIONS Technical Reference This section contains operation input output physical and compliance specifications for the UPS Operational Specifications System Power Array with hot swappable modules that are redundant scalable self diagnosing and fault tolerant Topol
18. power source FAULT Red The UPS has detected an internal fault condition An alarm message will display on the PowerView Navigation Name Sound Function Keys Up Short beep Moves the selection arrow upward Down Short beep Moves the selection arrow downward Exits the current screen and returns to the previous Screen ESC Escape Short beep Programming mode only when pressed until a short beep up to one second occurs it exits the programming mode Help Short beep Opens context sensitive help Enter Short beep Opens the selected menu item or setting ESC 4 Two short When pressed simultaneously for about 1 second beeps resets the PowerView interface Escape Help Enter When pressed simultaneously for about 3 seconds One long beep puts the interface in programming mode for installing new language program files Turning on the UPS CHAPTER 2 GETTING STARTED Follow the steps below to turn ON the UPS o PowerView RM Rev A English Please wait Fuel 100 HERE Load 00096 220Vin 000Vout 60Hz Runtime 00hr 30min Ensure that branch mains power is supplied to the system Ensure that the input circuit breaker on the UPS is turned ON Turn the System Enable switch ON The Startup screen O appears on the LCD After initialization the Monitoring Screen e appears providing a concise view of key operating parameters e The f
19. 0 load application or removal linear or non linear load Recovery Time lt 10 milliseconds i e half cycle to steady state Total Harmonic Distortion lt 2 for linear loads lt 5 for non linear loads Load Crest Factor Supported lt 5 for 100 non linear loads up to 5 1 Overload Capacity 130 for 10 minutes With N 1 Efficiency Approximately 90 full load linear or non linear loads Physical Specifications Audible Noise lt 62 dBA Dimensions H x W x D 26 1 in x 18 9 in x 27 8 in with bezel 66 3 cm x 48 0 cm x 70 6 cm Weight Fully Loaded Approximately 557 Ib 133 6 kg Heat Dissipation Full Load 4246 BTUS typical Batteries charged 9664 BTUS typical Batteries charging Compliance Specifications VDE GS Certifications EN 60950 EN 50091 1 1 EN 50091 2 IEC 60950 IEC 146 4 VDE 0558 and VDE 0805 UL Listing UL 1778 CSA Certification CSA 107 1 32 APC Symmetra RM 2 6 and 4 12 KVA UPS Operation Manual English
20. 9 receptacles Yes and 4 output circuit breakers Extended Run SYRMXR4 Yes Options UPS rackmount 4U extended SYRMXRAI run battery cabinet holds up to Yes 4 battery modules SYRMXR4J Yes Smart Slot AP9608 Out of band management card Management 3 cale Options AP9612TH Environmental monitoring card AP9610 Relay I O card Yes AP9615 5 port 10Base T hub CHAPTER 2 BASICS Product Overview Front View Component Identification Power Module s Each module can provide up to 4 kVA 2 8 KW power The UPS frame can support up to four power modules 9 e 0 0 Main Intelligence Module The Main Intelligence Module MIM performs all monitoring control and communication functions for the UPS Redundant Intelligence Module The Redundant Intelligence Module RIM provides backup in the event of a MIM failure Battery Module s Each battery module provides backup energy storage The UPS frame can support up to four battery modules Input Circuit Breaker 8 The input circuit breaker protects the UPS and load equipment from extreme overloads Maintenance Bypass Switch Manual control of the bypass function When the maintenance bypass Figure 1 UPS Front View Switch is in the ON position power is delivered PowerView and Bezels Removed directly from the branch circuit mains to the load equipment Rail Cleats Two cleats one on each
21. A Refer to http www apc com products symmetra_rm for answers to these and Site Preparation Have you 1 determined where to install your UPS and ensured that enough rack space is available 2 verified that the floor can support the total weight of a fully loaded system 3 ensured that the site meets minimum environmental requirements including HVAC A Answers to these and other installation questions are found in the following sections Electrical Preparation Have you verified that the required input voltage is available scheduled an electrician for connecting the branch circuit mains or to hardwire the system 1 2 3 determined all output wiring configurations to be installed 4 provided a copy of this document to the electrician AN Answers to these and other wiring questions are found in the following sections 13 CHAPTER 3 SITE PREPARATION Shipping amp Receiving The UPS and modular components are shipped on one or more pallets depending on the configuration The frame is installed first and then modular components are installed within the frame Weights and Length Width Height Weight Measurements Inches cm Inches cm Inches cm Ibs kg Unpackaged Chassis 27 8 70 6 18 9 48 0 26 1 66 3 185 0 84 1 Power module 23 4 59 4 10 0 25 4 2 13 2 29 0 13 2 Battery module 23 5 59 7 6 16 8 2 13 2
22. APC Symmetra RM 4 12 kVA UPS Installation Manual English www apcec com 990 7810B August 2002 TABLE OF CONTENTS Chapter 1 Safety and General Information eese 1 Save These Instructions 1 Conventions Used in this Manual e eer eei een n n ii 1 General Equipment Safety 1 Handling Safety 1 Deenergizing Safety 2 Electrical Safety 2 Battery Safety 2 Battery Replacements Kits and Battery Recycling
23. Control Menu Use the Control menu and its submenus to control how power flows to and from the UPS Menu Item Function Turn Load On Off Controls the delivery of output power to connected equipment Do Self Test Initiates a system of self testing and diagnostics An error message is displayed when a problem is detected Simulate Power Fail ure Simulates a power failure return to test server s recognition of failure event Graceful Reboot Initiates a signal for the server to shutdown After user defined Low Battery Duration plus Shutdown Delay the output power is switched off for the duration of the user defined Return Delay Then the output power is switched on again See Setup Shutdown to set these time delays PowerChute software must be used on the server for it to be properly shutdown Graceful Turn Off Initiates a signal for the server to shut down After the user defined Low Battery Duration plus Shutdown Delay the output power is switched off Use the Setup Shutdown menu to set these times PowerChute software must be used on the server for it to be properly shutdown Start Stop Runtime Cal ibration Calculates an accurate battery runtime measurement Delivers load output power from battery source Discharges battery to 5096 of capacity Battery capacity must be at 10096 to execute this test UPS into out of Bypass Controls the bypass function When in the byp
24. MI SY I2KI2RMI SYPM4KU SYBT3 SYMIM3 SYRIM3 SYCC SYXRCC SYRMXR4I Serial Numbers CD0115 000000 CD0652 999999 ED0115 000000 ED0652 999999 QD0115 000000 QD0652 999999 Years of Manufacture 2000 2001 2002 2003 2004 2005 2006 We the undersigned hereby declare that the equipment specified above conforms to the above directives Billerica MA 3 1 00 LM ll bud Wiliam Burke Place Date Regulatory Compliance Engineer Castlebar Ireland 5 1 00 Place Date 992 0031 CHAPTER 1 SAFETY AND GENERAL INFORMATION Life Support Policy As a general policy American Power Conversion APC does not recommend the use of any of its products in life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to significantly affect its safety or effectiveness APC does not recommend the use of any of its products in direct patient care APC will not knowingly sell its products for use in such applications unless it receives in writing assurances satisfactory to APC that a the risks of injury or damage have been minimized b the customer assumes all such risks and c the liability of American Power Conversion is adequately protected under the circumstances Examples of devices considered to be life support devices are neonatal oxygen analyzers nerve stimulators whether used for anesthesia pain relief or other purpos
25. PS problems Refer to the APC Web site at http www apc com support for a location near you More than one of these messages may occur at one time If this happens be sure to review all of the messages for a better understanding of the system condition PowerView Message Meaning Corrective Action Start Up Pwr modules changed since last ON At least one power module has been added or removed from the UPS since the last time the Pwr ON command was issued z Batteries changed since last ON At least one battery module has been added or removed from the UPS since the last time the Pwr ON command was issued No corrective action necessary Proceed with the startup No Redundant Intelligence Module There is no RIM installed Proceed with the startup or abort the startup and install a RIM Note Without a functioning RIM there is no redundancy in the event of a MIM failure Batt capacity less than Return Batt Cap The battery capacity of the UPS is less than the user specified minimum battery capacity required to turn on the load Option 1 Abort the startup and allow batteries to recharge Option 2 Continue startup with less than minimum battery capacity Input Freq outside configured range The input frequency to the UPS is outside the configured range The output frequency will not synchronize with the input frequency Normal bypass is not available The syst
26. The following symbols are used throughout this manual Carefully read all information boxes and abide by the instructions The WARNING sign denotes a serious hazard It calls attention to a procedure practice condition or the like which if not correctly performed or adhered to could result in injury to personnel the like which if not correctly performed or adhered to could result in damage to or destruction of all or part of the product The NOTE sign denotes important information It calls attention to a procedure practice condition or the like which is essential to highlight QD The CAUTION sign denotes a hazard It calls attention to an operating procedure practice or General Equipment Safety e Installation and removal of the power battery intelligence modules and interface accessories e Connection to the branch circuit mains must be performed by a licensed electrician must be performed by service personnel Operation of the equipment can be performed by any individual with no previous technical experience Handling Safety Be careful Do not lift heavy loads without assistance 18 kg 40 Ib 32 55 kg 70 120 Ib sa e o 18 32 kg 40 70 Ib gt 55 kg gt 120 Ib conductive contaminants Refer to Specifications at the APC web site for the actual temperature range This equipment is intended for installation in a temperatu
27. actory default Monitoring screen is shown Your actual screen may vary AN e After the PowerView has been inactive for 10 minutes user settable the display will revert to the Monitoring Screen Percentage of battery capacity Fuel i available Load Percentage of power capacity used Vin Input voltage Vout Output Voltage Hz Output Frequency Runtime expected based on Runtime battery capacity and connected load gt Control Logging Status Display Setup Diags Accessories Help At the Monitoring screen press any navigation key to open the Main Menu 8 This menu contains items that access eight submenus To open a submenu move the selection arrow to its item and press the ENTER key CHAPTER 2 GETTING STARTED Powering Up the Load Equipment Follow the steps below to turn ON the output of the UPS and power the load equipment o gt Control Logging Status Display Setup Diags Accessories Help gt Turn Load On Do Self Test Simulate Power Fail Graceful Reboot Confirm Turn UPS ON NO ABORT gt YES Turn UPS ON UPS HAS BEEN COMMANDED TO TURN LOAD POWER ON UPS LOAD IS ON Press any key Use Esc to view to Main Menu O and then select CONTROL Select the TURN LOAD ON command Confirm choice by selecting ves 8 Y
28. ass mode power is delivered directly from utility source to load equipment 11 CHAPTER 3 MENU COMMANDS Display Menu The Display menu lets the user customize the PowerView display Display Function Options Date Time Sets the correct date and time dd mmm yyyy Protects against unauthorized configuration Password changes Valid characters include Password Sets a password A Z or 0 9 type to complete 1 2 5 10 default 30 Timeout Sets the inactivity timer minutes 1 2 or 4 Hours or Forever invalidate Puts password into effect Prevents unauthorized changes to the UPS configuration Displays PowerView model number serial Information number date of manufacture and revision information Beeper Sets audible alarm beeper criteria At UPS Not used with the UPS Sets parameters for the audible alarm in the power hale At Display P Power Failure 30 seconds owerView Low Battery or Never Volume Sets audible alarm volume Off Low default Medium or High Click Sets sound when pressing display buttons On default Off Contrast Sets LCD screen contrast 1 2 3 4 0r5 Customizes the information displayed on the Use factory defaults when Configure Startup screen possible 12 Diagnostics Menu CHAPTER 3 MENU COMMANDS The Diagnostics menu provides information for use in troubleshooting Menu ltem Function Fault and Diagnostics
29. ch power distribution and management communications e Front to rear airflow Air Flow Do not block front bezels and vents on rear or sides of the UPS Environmental Requirements Install the UPS in a temperature controlled clean dry and protected indoor area that is free of conductive contaminants Temperature 0 40 degrees Celsius 32 104 degrees F Relative Humidity 0 95 non condensing Elevation 0 3 000 m 0 10 000 ft above mean sea level Thermal Dissipation UPS 12 kVA N 1 Full load 4246 BTUS typical Batteries charged 9664 BTUS typical Batteries charging 15 CHAPTER 3 SITE PREPARATION Electrical Requirements The following provides guidance for planning the electrical installation Check local and national codes A qualified electrician may be required Input Connection Method Maximum Voltage Current Connection Load Vac Full Load Hardwired 16 kVA 200 208 220 100 A e External circuit breaker 230 or 240 e 3 AWG 25 mm Output Connection Method Maximum Voltage Current Connection Load Vac Full Load Hardwired 16 kVA 200 208 220 90 A e External circuit breaker 230 or 240 e 3 AWG 25 mm Cord connected Available receptacles e 3 L6 30R e 6 L6 20R North America Japan and other 200 208 240 Vac countries Cord connected Available receptacles e 8 IEC320 C13
30. ctions and commands Menu Description Control Provides power control commands such as Load ON and Load OFF Status Displays information regarding load battery and power modules voltage and electrical current Setup Allows the user to customize the UPS functionality Accessories Allows monitoring of installed APC accessories if they are present Logging Provides ability to log system events Display Allows configuration of PowerView settings Diagnostics Provides detailed information useful in troubleshooting the system Help Provides access to help information CHAPTER 1 OVERVIEW PowerView includes an alphanumeric display navigation keys status indicators and an audible alarm The tables below describe the status Functions O LOADON CEO APC OM aey apo somi CS BYHSS FAULT CD indicators and how to navigate between Figure 2 Display Panel PowerView menus Status Indicator Color Status LOAD ON Green The UPS is supplying power to the load It may be operating in any one of the following modes On Line On Battery Command Bypass or Maintenance ON BATT Yellow A mains power failure has occurred resulting in battery modules supplying power to the load equipment BYPASS Yellow The UPS is removed from the circuit Power to the load is being supplied directly by the mains
31. cuit mains install the three 3 Isolate UPS before working on this circuit labels on the branch circuit mains disconnect panels 23 CHAPTER 4 INSTALLATION Option 1 Internally Powered with Jumper Cable Option 2 Externally Powered no Jumper Cable 12 If required connect the Remote Emergency Power Off O REPO circuit Check national and local codes before wiring The output power can be disabled in an emergency by closing a switch connected to the REPO You must physically reset the system enable switch on the front of the UPS to restart the unit e The REPO circuit is considered a Class 2 UL and CSA standards and SELV IEC standard circuit Class 2 Circuit Used in North America by UL and CSA It is defined in the National Electrical Code NFPA 70 Article 725 and in the Canadian Electrical Code C22 1 Section 16 SELV Circuit Used in Europe by IEC acronym for safety extra low voltage A SELV circuit is isolated from primary circuitry through an isolating transformer and designed so that under normal conditions the voltage is limited to 42 4 V peak or 60 V dc Both Class 2 and SELV circuits must be isolated from all primary circuitry Do not connect any circuit to the REPO terminal block unless it can be confirmed that the circuit is SELV or Class 2 If there is a question use a contact closure switch Us
32. e one of the following cable types to connect the UPS to the EPO switch CL2 Class 2 cable for general use CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air CL2R Riser cable for use in a vertical run in a shaft of from floor to floor CLEX Limited use cable for use in dwellings and for use in raceways For installation in Canada Use only CSA Certified type ELC extra low voltage control cable e Wiring by a qualified electrician is required e Connect using Option 1 if internally powered e Connect using Option 2 if externally powered 24 CHAPTER 4 INSTALLATION Completing the Installation 1 Install all power modules Power modules can be installed in any slot on the left side of the UPS e Slide the power module into the frame e Slide the latch up and tighten the captive screw 6 L Two people are required to lift move install or remove battery modules due to its weight Do not install battery modules until you are ready to power up D the UPS Batteries can be permanently damaged if loaded prematurely 2 Install all battery modules on the right side of the UPS e Slide the battery module into the frame until the safety latch O engages e Slide the latch up and tighten the captive screw 6 25 CHAPTER 4 INSTALLATION
33. egligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise This warranty gives you specific legal rights and you may have other rights that vary from state to state Copyright and Trademark Information Entire contents copyright 2002 by American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC Symmetra Smart Ups NetShelter PowerStruXure SmartSlot and PowerChute are registered trademarks of American Power Conversion Corporation All other trademarks are the property o
34. em will start on battery Option 1 Improve the frequency of the incoming voltage Option 2 Widen the range of the acceptable incoming frequency with the PowerView Startup Setup OuputFreq Option 3 Proceed with startup Normal bypass is not available and system may start on battery power 17 CHAPTER 4 MESSAGES PowerView Message Meaning Corrective Action Start Up continued AC adequate for UPS but not for bypass The UPS will function on line with the input voltage but in the event that bypass is required the input voltage is not adequate to power the load equipment Option 1 Improve the incoming voltage Option 2 Proceed with startup Normal bypass is not available Low No AC input startup on battery Input voltage is not adequate to start the UPS If startup proceeds the UPS will function from battery Option 1 Abort startup until acceptable input voltage is present Option 2 Proceed with startup Battery will be discharged General Status of batteries increased At least one battery module has been added to the system of batteries decreased At least one battery has been removed from the system 4 of Pwr Modules increased At least one power module has been added from the system Intelligence Module inserted A MIM has been installed into the UPS Intelligence Module removed A MIM has been removed from t
35. em Transfer Operating Mode and status of Intelligence and redundant intelligence modules 14 Setup Menu CHAPTER 3 The Setup menu lets the user customize the UPS functionality MENU COMMANDS Menu ltem Function Options Shutdown Sets the shutdown parameters in the event of a utility None power failure Low Batt ery Sets the number of minutes an audible alarm sounds 2 default 5 7 10 12 15 Dur ation before the UPS shuts down due to battery exhaustion 18 or 20 minutes Shutdown Delay Sets the additional runtime for computer issuing shutdown command if it needs additional time to shut itself down 0 20 default 60 120 240 480 720 or 960 seconds Return Delay Sets the delay interval that allows utility power to stabilize before the system goes back online after a utility power failure O default 20 60 120 240 480 720 or 960 seconds Return Battery Capacity Sets the minimum battery capacity necessary before repowering the load when returning from an extended utility power failure O default 15 25 35 50 60 75 or 90 seconds Defaults Sets all settings to factory defaults None Output Freq uency The UPS output will phase lock to the input within this range 50 3 Hz 60 Hz 3 Hz Full Range Tracking 15 CHAPTER 3 MENU COMMANDS Setup Menu continued Menu Item F
36. es autotransfusion devices blood pumps defibrillators arrhythmia detectors and alarms pacemakers hemodialysis systems peritoneal dialysis systems neonatal ventilator incubators ventilators for both adults and infants anesthesia ventilators infusion pumps and any other device designated as critical by the U S F D A Hospital grade wiring devices and reduced leakage currents that meet medical safety standards may be ordered as options on many APC UPS systems APC does not claim that units with these modifications are certified or listed as such by APC or any other organization therefore these units do not meet the requirements for use in direct patient care Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase except in India where the period is one year for battery module s Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support see Service in the SYMMETRA RM OPERATION MANUAL Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by accident n
37. f their respective owners APC Contact Numbers and Support Visit the APC Web site at http www apc com support contact numbers and technical support CHAPTER 1 SAFETY AND GENERAL INFORMATION CHAPTER 2 BASICS About Your UPS The Symmetra RM is a high performance uninterruptible power system UPS in a power array configuration It is designed to power high availability servers and other sensitive electronic equipment The UPS provides conditioned reliable AC power to connected equipment and provides protection from power blackouts brownouts swells sags surges and interference The UPS is modular in design and can be configured to deliver a maximum output of 12 kVA N 1 redundant or 16 kVA non redundant power Table 1 System Configurations and Model Numbers Complete System Available Battery Power Nominal Nominal End Item SKU Power kVA Modules Modules Input Output Voltage Voltage North America SYP8K12RMT 8 2 2 and 208 240 208 240 208 240V SYP12K12RMT 12 3 3 G SYP8K12RMT P1 8 2 2 SYP12K12RMT P1 SYP12K12RMT P2 12 3 3 208 120 and 208 PSXBR12KT PSXRX12KT Europe SYP8K12RMI 8 2 2 and 230V N G SYP12K12RMI PSXBR12KI 12 3 3 220 230 240 220 230 240 PSXRX12KI Japan SYP8K12RMJ 8 2 2 and 200 V 200 2 3 G SYP12K12RMJ 12 3 3 SYP8K12RMJ P1 8 2 2 SYP12K12RMJ P1 200 100 and 200 SYP12K12RMJ P2 12 3 3 PSXBX12KJ PSXRX12KJ
38. he UPS Redundant Intelligence Module inserted A RIM has been installed into the UPS Redundant Intelligence Module removed A RIM has been removed from the UPS of External Battery Cabinets increased At least one external battery cabinet has been connected to the frame of External Battery Cabinets decreased At least one external battery cabinet has been disconnected from the UPS No corrective action necessary 18 CHAPTER 4 MESSAGES PowerView Message Meaning Corrective Action General Status continued Redundancy Restored Power module redundancy loss occurred and was restored Either additional modules have been installed or the load has been reduced Load is No Longer above Alarm Threshold The load exceeded the load alarm threshold The situation has been corrected because either the load decreased or the threshold was increased Min Runtime restored The system runtime dropped below the configured minimum runtime and was restored Either additional battery modules were installed the existing battery modules were recharged the load was reduced or the threshold was raised No corrective action necessary Module Bad Battery Module A battery module failed and requires Refer to module replacement Failure replacement procedure SYMMETRA RM INSTALLATION MANUAL Bad Power Module A power module failed and requires
39. ion 2 Make sure the input circuit breaker is in the OFF 22 CHAPTER 4 INSTALLATION 3 Remove the input wiring access panels 4 Remove the input and output if applicable knockouts O 5 Ensure that the battery jumper is installed between b the terminal blocks 8 The battery jumper is used P s EN to disconnect batteries during shipment if the le e Se e e DI battery modules are shipped installed c 6 Attach input and if applicable output conduit I e Ge e OD and feed the wire through the holes on the wiring le SSE panel amp S dS 7 Connect the wires to the terminal block e e e el e e e e d e 8 tth ti cho E ARE el SEE o BR Inspect the connections DO 9 With the input circuit breaker still OFF QOO turn ON the branch circuit mains and measure e LR the L1 L2 N voltage 9 e OX B QOS e f the value does not match your branch 9 e e voltage 200 208 220 230 or 240 check your wiring e Turn OFF the branch circuit mains and 6 6 o complete the installation 10 Replace the access panels and fasten with the Screws 11 After the UPS is connected to the branch cir
40. is in bypass because the maintenance bypass switch is in the On position No corrective action necessary 20 CHAPTER 4 MESSAGES PowerView Message Meaning Corrective Action General Fault On Battery The UPS is in the on battery mode The battery modules are being discharged No corrective action is necessary Note Runtime is limited in duration Prepare to shutdown the UPS and the load equipment or restore incoming voltage Need Bat Replacement One or more battery modules are in need of replacement Refer to module replacement procedure UPS Fault A fault occurred in a power module The UPS Fault message always occurs when there is a bad power module failure message Call your contract service provider or APC Technical Support Shutdown or unable to transfer to Batt due to overload The UPS has shutdown because an overload occurred and bypass is not available Option 1 Reduce the load to eliminate overload Option 2 If possible add power modules to eliminate overload Option 3 Replace failed power modules to eliminate overload Note If bypass is not available because of a power failure wait for power to be restored If there is a utility problem have it corrected Load Shutdown from Bypass Input Freq Volts outside limits The UPS shut the load down while it was on bypass because the input power went out of acceptable range Cor
41. may be required to take corrective actions Japan and 200 V Countries This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions CHAPTER 1 SAFETY AND GENERAL INFORMATION Regulatory Agency Approvals Countries North America UL S p and 208V Countries LISTED 42C2 E96563 LR63938 AN Europe and 230V Countries N 394 Japan UL and 200 V Countries LISTED 42C2 E96563 Declaration of Conformity Europe and 230 V Countries Declaration of Conformity Application of Council Directives 89 336 EEC 73 23 EEC 91 157 EEC Standards to which conformity is declared EN55022 EN50082 1 EN50091 EN60950 Manufacturer s Name and Address American Power Conversion A P C b v Breaffy Rd Industrial Estate Castlebar Ireland or American Power Conversion 40 Catamore Boulevard East Providence Rhode Island 02914 USA or American Power Conversion A P C b v Lot 10 Block 16 Phase IV Peza Rosario Cavite Philippines Importer s Name and Address American Power Conversion A P C b v Ballybritt Business Park Galway Ireland Type of Equipment Uninterruptible Power Supply Model Numbers SY4KRMI SY4KI2RMI SY8K12R
42. nsfer step 6 press Esc until it beeps about one second Figure 5 Shown connected to Symmetra RM 2 6 kVA CHAPTER 2 GETTING STARTED Start HyperTerminal or another terminal emulation program on the computer e Set the communication parameters to 8 bits no parity no flow control 1 stop bit and 19 200 bps e After establishing a connection use the Xmodem protocol to transfer the language program file from the CD or your download folder to PowerView e When the file transfer is complete the PowerView will reset itself and display the Startup screen in the new language If the file transfer fails PowerView will reset itself Retry the file transfer by repeating steps 4 and 5 Quit the terminal session e Disconnect the programming cable and reconnect the UPS cable to the PowerView Align the tabs on the size of the PowerView Display bezel with the slots on the front of the UPS frame and gently snap it into place CHAPTER 2 GETTING STARTED CHAPTER 3 MENU COMMANDS Command Reference The following sections describe the details of each command Commands are organized according to the menu hierarchy in the PowerView Accessories Menu The Accessories menu allows you to monitor APC accessories if they are installed Note that the PowerView must be connected to the computer interface port at the back of the UPS frame in order to monitor internal accessories
43. nstall the rails in the rack t a d N Q 9050 JMr ly 5 050 pA y 1820 CA CHAPTER 4 INSTALLATION 4 Slide the UPS frame into the rack Two people are required to lift move and install the UPS due to its weight 5 Secure the UPS frame in the rack CHAPTER 4 INSTALLATION Wiring the UPS the junction box or to the UPS e Verify that the battery modules are not installed in the UPS e Verify that all branch circuit mains and low voltage control circuits are de energized and locked out before installing cables or making connections whether in permanently damaged if loaded prematurely Do not install battery modules until you are ready to power up the UPS Batteries can be e Check national and local codes before wiring e Wiring by a qualified electrician is required gt OP e Select wire size and connectors according to national and local codes e Use flexible metal conduit to make maintenance and service easier 1 Set the input selection switch O according to the table shown below Table 4 Power Cord Ratings Switch Setting North America and 208 240V mU a O G Europe and GN 230V 220 230 240VAC O N G Japan and o o 200 V 200 208 240VAC O G posit
44. oad When in the OFF position the system powers down internally Remote Emergency Power Off REPO Connection Provides connection to an emergency power off switch that shuts OFFpower to the UPS and prevents the unit from operating on battery Input Voltage Selection Switch Set this switch to correspond to your input power External Battery Cabinet Connector Attach an external battery cabinet to the UPS using this connector Wiring Access Panel O Provides access to wiring terminal blocks for hardwiring the input and optional output 10 System Block Diagram CHAPTER 2 BASICS Accessory DB9 Cards COM Port External attery Frame COM Card COM Battery Module 120 VDC Battery Module 120 VDC Battery Module 120 VDC Battery Module 120 VDC External Battery Power AC in 155 to 276 VAC Battery Monitor Input Circuit Breaker Backfeed Relay PowerView Display Power Module Power Module Power Module Power Module Automatic Bypass Manual Bypass 11 CHAPTER 2 BASICS 12 CHAPTER 3 SITE PREPARATION Reminder Checklist Purchase of System Have you 1 determined your load power and runtime requirements 2 purchased redundant power and battery module if desired 3 evaluated and selected a service plan other questions
45. ogy On line double conversion with input power factor correction Power Capacity 4 16 kVA N 12 kVA N 1 Battery Type Hot swappable sealed maintenance free lead acid 3 5 years life Battery Charger Automatic float equalized high frequency PWM charger Battery Recharge Time lt 4 hours with standard supplied packs in the frame Extended Battery Option Yes Ambient Temperature 0 40 C Relative Humidity lt 95 non condensing Elevation 0 10 000 ft 3 000 mm Input Specifications Nominal Input Voltage 200 208 220 230 240 Vac 60 or 50 Hz 1 phase 3 wire Input Voltage Range 155 to 276 Vac with batteries charging amp supporting full load Input Frequency Range 47 63 Hz Input Power Factor Approximately 0 98 Q full load Input Current THD Approximately 6 full load Input Inrush Current Maximum 150 of full load current Input Generator Sizing 1 5 x UPS capacity 31 CHAPTER 5 SPECIFICATIONS Output Specifications Nominal Output Voltage 200 208 220 230 240 Vac 50 or 60 Hz 1 phase 3 wire Output Power kVA 4 16 kVA Output Power kW 2 8 11 2 kW Load Power Factor 0 1 Output Frequency 60 or 50 Hz nominal Output Voltage Regulation Steady State lt 3 for no load to full load min ac input to max ac min dc to max dc linear or non linear load or any combination Output Voltage Regulation Transient Dynamic lt 5 for 10
46. or additional PowerStruXure Type A accessories and product documentation Radio Frequency Interference North America and 208 V Countries e This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the Federal Communications Commission FCC rules and the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications CDC These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use shielded signal cables with this product to ensure compliance with Class A FCC limits Europe and 230 V Countries This is a Class A product In a domestic environment this product may cause radio interference in which case the user
47. ou will hear some clicking sounds and see message O In approximately 30 seconds you will see message 6 and the green LOAD ON status indicator will be ON The output is now ON and fully protecting the load equipment Powering Down the Load Equipment CHAPTER 2 GETTING STARTED Follow the steps below to turn OFF the output of the UPS and power down the load equipment o gt Control Logging Status Display Setup Diags Accessories Help gt Turn Load Off Do Self Test Simulate Power Fail Graceful Reboot Confirm Turn UPS OFF NO ABORT gt YES Turn UPS OFF Use Esc to view to Main Menu and then select CONTROL Select the TURN LoAD OFF command Confirm choice by selecting ves 0 You will hear some clicking sounds and see message O In approximately 30 seconds you will see message and the green LOAD ON status indicator will be OFF The output is now OFF To fully power down the UPS turn OFF the System Enable switch and open the input circuit breaker Do not install battery modules until you are ready to power up the UPS Batteries can be permanently damaged if loaded prematurely UPS HAS BEEN COMMANDED TO TURN LOAD POWER OFF UPS LOAD IS OFF Press any key CHAPTER 2 GETTING STARTED Bypass Operation In addition to the automatic bypass
48. ower Events UPS Control Events User Activities UPS Fault Events MeasureUPS Events Clear Log Clears the view log Does not clear the active event lists Status Menu The Status menu displays information regarding load battery and power modules voltage and electrical current Menu Item Function Vin Vout lout Displays input voltage output voltage and output current information load assuming no redundancy Compares the current load to the total capacity of all power modules load allowing for n redundancy Compares the current load to the total capacity of all power modules except the power modules that are set aside by the Fault Tolerance alarm threshold For example if there are four power modules installed and the fault tolerance alarm threshold is set to 1 this percentage of load uses only 3 power modules for the calculation See Setup Alarms to set the redundancy level Frequencies Displays the measured input and output frequencies e Status Displays battery module source capacity runtime and status information Power Module Status Screen Displays power module source capacity fault tolerance and status information Alarm Thresholds Status Screen Displays the user defined alarm settings See Setup Alarms to set these alarm thresholds Miscellaneous Status Screen Displays the summary result Self Test Last Syst
49. re controlled indoor area free of CHAPTER 1 SAFETY AND GENERAL INFORMATION Deenergizing Safety A The UPS contains internal batteries and may present a shock hazard even when disconnected from the branch circuit mains Before installing or servicing the equipment ensure that the system enable switch and input circuit breaker are set to stand by OFF that internal battery modules are removed that external extended run batteries are disconnected and the branch circuit mains is disconnected Electrical Safety A e The protective earth conductor for the UPS carries the leakage current from the load devices computer equipment Therefore the size of the conductor must be at least as large as the wire required by IEC 950 An insulated grounding conductor that is identical in size insulation material and thickness to the grounded and ungrounded branch circuit supply conductors except that it is green with or without a yellow stripe is to be installed as part of the branch circuit that supplies the UPS e The grounding conductor described above is to be grounded to earth at the service equipment or if supplied by a separately derived system at the supply transformer or motor generator set e The attachment plug receptacles near the unit or subsystem are all to be of a grounding type and the grounding conductors serving these receptacles are to be connected to earth ground at the service equipment
50. rect the input voltage problem Fault Battery Charger Failure The battery charger in one or more power module s failed Refer to module replacement procedure Fault Bypass Relay Malfunction The bypass relay has malfunctioned Call your contract service provider or APC Technical Support Fault Internal Temp exceeded normal limits The temperature of one or more battery modules is too hot Replace overheated module Refer to module replacement procedure 21 CHAPTER 4 MESSAGES PowerView Message Meaning Corrective Action General Fault continued Input circuit breaker tripped open The input circuit breaker on the UPS tripped open Input voltage is disconnected to the UPS Option 1 If this occurs in conjunction with an overload condition decrease the load and reset the breaker Option 2 If no overload condition exists reset breaker If it trips open again call your contract service provider or APC Technical Support System level fan failed A cooling fan in the UPS frame failed Call your contract service provider or APC Technical Support The Redundant Intelligence Module RIM is in control The MIM failed and the RIM is functioning as the primary intelligence module Replace the intelligence module Refer to module replacement procedure IIC inter module communications failed The communications between the
51. replacement Intelligence Module is The MIM failed and requires installed and failed replacement Redundant Intelligence The RIM failed and requires Module is installed and replacement failed Threshold Load is above kVA alarm The load has exceeded the user Option 1 Reduce the load Alarm threshold specified load alarm threshold Option 2 Use the PowerView interface to raise the alarm threshold Redundancy has been lost The UPS no longer detects redundant power modules Either power module s failed or the load increased Option 1 If possible install additional power modules Option 2 Decrease the load Option 3 Disable the redundancy alarm by setting redundancy to zero Startup gt Setup gt Alarms gt Redundancy gt Zero 19 CHAPTER 4 MESSAGES PowerView Message Meaning Corrective Action Threshold Alarm continued Redundancy is below alarm threshold Actual power module redundancy has fallen below the user specified redundancy alarm threshold Either power module s failed or the load has increased Option 1 If possible install additional power modules Option 2 Decrease the load Option 3 Use the PowerView to decrease the redundancy alarm threshold Startup gt Setup gt Alarms gt Redundancy Runtime is below alarm threshold The predicted runtime is lower than the user specified for the minimum runtime alarm threshold Either the battery
52. s The UPS and modular components are shipped on one or more pallets depending on the configuration The packaging is recyclable save it for reuse or dispose of it properly Inspection Inspect the equipment upon receipt APC has designed robust packaging for your product However accidents and damage may occur during shipment Notify the carrier and dealer if there is damage or missing equipment Contents Check the packaging contents Two shipping pallets are included 1 Boxed UPS shrink wrapped on a pallet e Transportation cart e Rail kit containing the mounting rails and hardware e Accessory bezel kit containing two transportation cart brackets display bezel with Powerview four blank bezels blank panel kit and literature kit 2 Individually boxed and shrink wrapped power and battery modules The number of each depends on the configuration ordered Installing the UPS This section provides information on the steps required to install and connect the UPS The UPS is designed for use in a data center or other office environment Refer to Chapter 3 Site Preparation to select a location Moving the UPS to the Installation Site e The UPS is heavy Two people one on each side must support the UPS when it is being transported on the cart to the rack installed or removed from the rack A qualified electrician must install or remove battery modules e Two people are required to lift move install or remove batter
53. side engage with the rack mounting rails to secure the UPS in the rack Mounting Flanges Two mounting flanges are used to secure the UPS to the rack PowerView O The user interface can be programmed to provide full control monitoring and configuration for the UPS Front Bezels Blank faceplates cover the power modules battery modules and unoccupied bays in the front of the UPS Figure 2 UPS Front and Side View CHAPTER 2 BASICS Rear View Component Identification Figure 3 UPS Rear View SYPD3 installed Figure 4 UPS Rear View SYPDA installed System Fan The system fan provides cooling for frame components Communications Card 8 Provides serial interface port for remote management and communications to extended run battery cabinets Accessory Ports Two accessory ports are provided for optional SmartSlot accessories A Web SNMP management card for accessing data via a network is preinstalled Power Distribution Unit PDU O Power distribution panels provide receptacles for connecting load equipment Panel type is based on configuration System Enable Switch When in the ON position the UPS powers up internally but does not power the l
54. ulptTeht ciao ee tpa e a i a 4 as Semen Dr cry a cs DRE ROSE NRI oy fae Desa ata i 4 Powering Down the Load Equipment an 5 Bypass Operation RARO ROOT 6 Ezio iol RR O 7 Chapter 3 Menu CommandSs iii iii ES EMEA 11 Command Reference ia leali oe 11 Accessories MENU sissi cn ata cile EER AA e ai p C an i e it n i cai song PR ie Al 11 Control MENU eee atac tr o n a a ara a at E e a ab ba a a i a A ii a te S 11 Display Men sereen E 12 Diagihostics MENU EE nice 0 ela e Dai a al n RI 13 Help MOT esas vedas 13 Logging Menus ici ae e p a a a c la te i n i E Cl e te ti a Br cides 13 LUIS MENU ii ari AI lia E A ia iii M cca aaa 14 SIAE RR EAEE RR AO RO OO SOIT 15 Chapter 4 MESSAGES 17 Tiroublesh6oting i ss EEEE baia ea fait a e iei TD LEEREN 17 Chapter 5 Maintenance scai eines aaa aia Bla a ca dana dara a la 23 SENIGOS La it rer a reenter i ae la Ri aia iale la A a EC aa iau CA ale 23 TABLE OF CONTENTS CHAPTER 1 OVERVIEW PowerView This manual contains information on how to operate the UPS using the PowerView user LONDON interface ONBATT PowerView provides the ability to control APC BYPASS configure and monitor the UPS FAULT Figure 1 Typical PowerView Display Navigation Eight 8 PowerView menus allow you to perform fun
55. unction Options Alarms Sets the alarm thresholds None Redundancy An audible alarm sounds if the redundancy falls below O default 4 or 2 this level An audible alarm sounds when the load exceeds this Never default 1 2 3 4 Load limit Upper value is limited by the maximum power of 5 6 7 8 9 10 or 12 kVA the UPS i i 0 0 default 5m 10m Runtime SU ude ta available runtime falls 15m 30m 45m 1h 2h 3h i 4h 5h 6h 7h or 8h In the unlikely event that both the UPS fails and the input Go to Bypass or Bypass voltage or line frequency is outside of normal range this y option lets you choose to go into Bypass mode or drop the load Drop Load Copy Not used with this UPS None Other Remaining user defined settings None At Power On 7 days Self Test The UPS can automatically test itself at this user specified interval 14 days default or Disabled UPS ID Assigns an eight character text string to a system Sets output voltage Selection depends upon system 200V 208V 220V 230V Output configuration or 240V Vout Reporting Reports the most significant output voltage Auto 16 Troubleshooting CHAPTER 4 MESSAGES The PowerView reports various messages on the display including alarm status and changes in system configuration This section lists all the PowerView display messages what each means and an appropriate corrective action Contact APC Technical Support Staff for assistance with complex U
56. y and power modules The battery and power modules are heavy permanently damaged if loaded prematurely e To comply with FAA regulations the battery modules are shipped disconnected to the UPS e Mounting rails are included with the UPS The rails support the unit in the rack D Do not install battery modules until you are ready to power up the UPS Batteries can be 17 CHAPTER 4 INSTALLATION 1 Remove the bolts securing the shipping brackets to the pallet 2 Usethe metal brackets contained in the mounting rail kit to attach the cart to the pallet CHAPTER 4 INSTALLATION 3 Transfer the UPS to the cart Two people are required to lift move or install the UPS due to its weight e Slide the UPS onto the cart e Once the UPS is on the cart pull the cart away from the pallet e Remove the metal brackets from the cart and pallet Move the UPS on its cart to the front of the equipment rack where it will be installed Bottom U Space 1 Install the clip nuts in the rack as shown 19 CHAPTER 4 INSTALLATION Ss fi A y og 0 Bottom U Space 2 Assemble the rails as shown Left side facing front Right side facing front q 7 3 I
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