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Benq XL2430T
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1. Navigating the main menu 55 Item Function Range OSD Language Sets the OSD menu language English Seung e Fran ais Q The language options displayed on your OSD may Deutsch differ from those shown on the right depending on the product supplied in your region Italiano Espa ol e Polski e Cesky e Magyar e Serbo croatia e Rom n e Nederlands e Pycckun e Svenska e Portugu s db s e SR Hs PM APM Display Adjusts the display time of the OSD menu 5 Sec Time 10 Sec e 15 Sec e 20 Sec 25 Sec 30 Sec OSD Lock Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled Q To unlock the OSD controls press and hold any key for 10 seconds 56 Navigating the main menu Item Function Range Custom Key Sets the function to be accessed by custom key I Engine Switch 1 for models Custom Key Sets the function to be accessed by custom key 2 with G SYNC 2 module Custom Key Sets the function to be accessed by custom key 3 Picture mode 3 Display Mode Smart Scaling not available for models with G SYNC module Brightness Contrast e Smart Focus Volume Mute e Black eQualizer Input Low Blue Light e Blur Reduction Auto Power Sets the time to power off the monitor automatically in e OFF Off p
2. 2 Return button Returns to the previous menu 3 Gamer Press to switch to Gamer 1 Picture Mode button Press and hold for 5 seconds to save the customized display settings for Gamer 1 4 Gamer 2 Press to switch to Gamer 2 Picture Mode button Press and hold for 5 seconds to save the customized display settings for Gamer 2 5 Gamer 3 Press to switch to Gamer 3 Picture Mode button Press and hold for 5 seconds to save the customized display settings for Gamer 3 S Switch is designed for BenQ LCD Monitor XL20 series exclusively Do not connect it to other devices with USB ports How to adjust your monitor 33 Basic menu operation You can use the OSD menu to adjust all che settings on your monitor 2 Picture Mode Display Mode Picture Mode Display Mode a B L KI Press any of the control keys Alternatively press the wheel or the return button on the S Switch 2 The hot key menu is displayed The top three controls are custom keys and are designated for particular functions 3 Select Menu to access the main menu 4 In the main menu follow the icons next to the control keys to make adjustments or selection See Navigating the main menu on page 42 for details on the menu options OSD icon No SSID Uo bre Ly in main Function menu menu 1 Custom Key 1 P By default the key is the hot key for Blur Reduction Motion Blur Reduction or Engine S
3. Mode Standard is Engine Switch Picture System AH lw bj x Select Menu from the hot key menu 2 Use P or v to select Picture Advanced 3 Select n to go to a sub menu and then use PA or v to select a menu item 4 Use P3 or v to make adjustments or use n to make selection 5 To return to the previous menu select 6 To exit the menu select xi Item Function Picture Mode Select a picture mode that best suits the type of images shown on the screen Q The default setting is Fast Gaming Change the setting if needed Standard For basic PC application sRGB For better color matching representation with the peripheral devices such as printers digital cameras etc Gaming For playing video games Navigating the main menu Function Fast For playing fast paced games Gaming ULMB Ultra Reduces motion blur in games or during video playback Low Motion Blur Q Not applicable for 3D playback Q uo when refresh rate is 85 Hz 100 Hz or 120 Hz Q Note the impacts of the ULMB function once activated Brightness is decreased Flicker free is disabled ON Enables motion blur reduction OFF Disables motion blur reduction ULMB Adjusts ULMB performance 0 100 Pulse Width Q The brightness of the display changes with the ULMB Pulse Width adjustment Navigating the main menu 63 G SYNC mode System men
4. If the 3D glasses are properly connected and IR signal is detected the IR emitter indicator on the bottom right of the monitor and on the IR emitter module purchased separately for XL2420T XL2420TE XL2720 will light up To improve the performance of 3D glasses you can do the following On XL2420TX check if there are any obstacles in front of the IR sensor located at the front top of the monitor that keep the sensor from receiving signals from the 3D glasses Go to System and Emitter Mode and change the setting as needed See Emitter Mode XL2420T X only on page 57 for more information Follow the instruction manuals of the 3D accessories to make adjustment If you want to adjust the brightness when watching 3D content go to Picture and NVIDIA 3D LightBoost See Brightness during 2D playback NVIDIA 3D LightBoost during 3D playback on page 46 for more information 30 Getting the most from your BenQ monitor For models with G SYNC module adjust the brightness during 3D playback under G SYNC mode gt Picture gt NVIDIA 3D LightBoost See Switching between Classic and G SYNC modes for models with G SYNC module only on page 40 for details on mode switch IR sensor is embedded in the front bezel of your XL2420T X and is not visible to you Safety information for watching 3D content You may experience eye strain after watching 3D content for certain period of time Take off the 3D glasses and take a
5. i BenQ ULTIMATE ESPORTS GAMING MONITOR GaMinc Is IN the DeTAILs XL Series User Manual i Sat YA kt 2 np aE m Copyright Copyright 2014 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes The performance of flicker free may be affected by external factors such as poor cable quality unstable power supply signal interference or poor grounding and not limited to the above mentioned external factors Applicable for flicker free models only Power Safety Q Please follow these safety instructions for best performance and long life for your monitor he AC plug isolates this equipment from the AC supply The power supply cord serves as a power
6. Before rotating the monitor with a portrait viewing orientation the display has to be rotated 90 degrees Right click the desktop and select Screen resolution from the popup menu Select Portrait in Orientation and apply the setting o Depending on the operating system on your PC different procedures should be followed to adjust the screen 2 Q The monitor should be vertically extended to allow to rotate 3 Rotate the monitor 90 degrees clockwise as o To avoid the edge of the LCD display hitting the monitor base 22 orientation Refer to the help document of your operating system for details Fully extend the monitor and tilt it Gently lift the display up and extend it to the maximum extended position Then tilt the monitor from landscape to portrait mode illustrated surface while it is being rotated do tilt and extend the monitor to the highest position before you start to rotate the display You should also make sure there are no obstacles around the monitor and there is enough room for cables How to assemble your monitor hardware 4 Adjust the monitor to the desired viewing angle Viewing angle adjustment You may position the screen to the desired angle with 5 to 20 monitor tilt 70 left and right total monitor swivel and 30 mm monitor height For XL2720 You may position the screen to the desired angle with 5 to 20 monitor tilt 90 left
7. HDMI DVI D DP Good quality D Sub Q The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 3 Connect the headphones You may connect headphones to the headphone jack found on the left side of the monitor 4 Connect USB devices Connect the USB cable between the PC and the monitor via the upstream USB port at the back This upstream USB port transmits data between the PC and the USB devices connected to the monitor How to assemble your monitor hardware I5 Connect USB devices via other USB ports downstream on the monitor These downstream USB ports transmit data between connected USB devices and the upstream port See picture on the right 5 Connect the S Switch to the monitor Connect the S Switch to the S Switch socket found on the back of the monitor And place the S Switch next to your monitor base can place the S Switch either on the left or on the right of the monitor base 6 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled on the rear of the monitor Do not connect the other end to a power outlet just yet 7 Organize the cables 8 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Q Picture may differ from product supplied for your region l6 How to assemble
8. refresh rate and make adjustments based on these instructions 2 How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster C Does the blurring only occur at resolutions lower than the native maximum resolution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution C Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology Troubleshooting 67 C No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link A
9. Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 29 o o How to watch 3D content on your monitor Your monitor supports playing three dimensional 3D content transferred through DVI D Dual Link or DP cable depending on the purchased model Yet you need to have the appropriate hardware equipment and software programs that are compatible with 3D playback 3D content can be transferred to XL2420TX through HDMI cable version 3 or above as well Not all menu options are available for 3D playback e For models with G SYNC module 3D playback is available in G SYNC mode only System requirements BenQ LCD Monitor XL20 series e Compatible 3D glasses e PC with Microsoft Windows 7 or Windows 8 8 1 Operating System e Compatible graphics processing units GPU with the latest driver files installed Compatible software programs that play 3D playback For the compatible accessories visit http www nvidia com object 3d vision requirements html For the appropriate 3D players check with the 3D content providers e Contact NVIDIA or visit NVIDIA website http www nvidia com page home html for the purchase and the settings of the compatible GPU e Visit the NVIDIA website www nvidia com 3DUpdate for the latest GPU driver files Playing 3D content Follow the instruction manuals of your 3D accessories to install the hardware and the software
10. achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements CCOFACTS csr BenQ com e Mercury free LED backlit display BFR PVC free casing plastics Eco friendly ink printing in packaging box Affichage r tro clair par D L sans mercure Plastiques du boitier sans BFR PVC Impression l encre cologique dans l emballage Table of Contents Se e 2 BES RE 2 OWED OY e 2 Cetine SCC E 6 Getting to Know your MONIEOM osos ceret dioe res ionis Ee areeni aieiaa iiei 8 geh 8 BACK VIEW 8 How to assemble your monitor hardware csssssssscesescseccecceccesesececeeccecseeesesseeeeeeee
11. and then use a or v to select a menu item 4 Use a or v to make adjustments or use to make selection 5 To return to the previous menu select n 6 To exit the menu select xi Function Auto Adjustment Optimizes and adjusts the screen settings automatically for you o Not applicable to a digital input signal H Position Adjusts the horizontal position of the screen image O to 100 Adjusts the vertical position of the screen image 0 to 100 Pixel Clock Adjusts the pixel clock frequency timing to 0 to 100 synchronize with the analog input video signal See also Picture optimization on page 38 Q Not applicable to a digital input signal Navigating the main menu 43 44 Navigating the main menu Function Adjusts the pixel clock phase timing to synchronize with the analog input video signal See also Picture optimization on page 38 Q Not applicable to a digital input signal Engine Switch menu for models with G SYNC module only Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard G SYNC Picture Advanced Save Settings System Select Menu from the hot key menu 2 Use PA or v
12. disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal to HO3VV F or HOSVV F 2G or 3G 0 75mm must be used Care And Cleaning Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to
13. from your new BenQ color LCD flat screen monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see How to install the monitor on a new computer on page 26 How to upgrade the monitor on an existing computer on page 27 f you require a User Name and Password to login to your Windows computer you must be logged on as an Admini
14. restarted and enters the selected mode 3 For further setup press any of the control keys to bring up the hot key menu and select Menu How to adjust your monitor 4 f your are desired to switch to another mode start with Step 2 again If you are prompted with the message No Cable Connected or No Signal Detected check the following if the cable connection required for the selected mode has been established properly if the video source is available to your monitor How to adjust your monitor 41 Navigating the main menu 42 You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu Select Menu to enter the main menu See Basic menu operation on page 34 for details Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu The OSD menu languages may differ from the product supplied to your region see Language on page 56 Language on page 65 under System and OSD Settings for more details For more information on each menu please refer to the following pages Display menu on page 4
15. 3 Picture menu on page 46 Picture Advanced menu on page 49 e Save Settings menu on page 53 Audio menu on page 54 e System menu on page 55 OSD menus for models with G SYNC module If your monitor came with a G SYNC module you are provided with 2 sets of OSD menus with their own options Classic and G SYNC For more information on each menu in Classic mode please refer to the following pages Engine Switch menu on page 45 Picture menu on page 46 Picture Advanced menu on page 49 e Save Settings menu on page 53 Audio menu on page 54 e System menu on page 55 For more information on each menu in G SYNC mode please refer to the following pages G SYNC mode Engine Switch menu on page 59 e G SYNC mode Picture menu on page 60 e G SYNC mode Picture Advanced menu on page 62 e G SYNC mode System menu on page 64 Navigating the main menu Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Auto Adjustment Picture H Position Picture Advanced V Postion Save Settings Pixel Clock Select Menu from the hot key menu 2 Use PA or v to select Display 3 Select n to go to a sub menu
16. 36 PICUUI SOD EIMIZACION EE E DE 38 CUSCONIZIHE CIS TOU KG S cepisset dott r DUDEN EPOD ht niti iter eid E rds 38 Setting up your own game mode cesesssssessesseceeceeseccecsesecesceescescseseesceesscsacesceeeaceasecescesseeesceeeeesaees 38 Downloading more game modes using Game Mode Loader eese 39 PGMS US display TOU oie eines ate tu PUR Eder dti dieu dentis E ledere E pie aep 39 Usine Smart Sealine EE Hottie espe Rs mauus E E cerit erue S 40 SEAE A de 40 Switching between Classic and G SYNC modes for models with G SYNC module only 40 Navigating the main Men RE EO E o aaea es aana haian 42 OSD menus for models with G SYNC module eseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseses 42 WIESE re 43 EST IVS S WACOM SIMU e E E COLLO 45 FUG GUD TIM TMI m 46 Picture Adyanced Menu eee M 49 Save SOEEITIES MENU versier tovto despues o sn vaca ac aua ace pas a A R R came a 53 aea gpa N E E AA ARAA E A E E 54 Sea MUMS RP E A EO 0 E E neestont ee 55 G SYNC mode Engine Switch menu sessssssssssssssssesesssssesesessesseseseessesessesesrorseseseessesesesssesesessseseseseeeeees 59 GS TING mode Picture MENU coco set eio rb e ae ta rete a edere due ert rti T 60 G SYNC mode Picture Adv
17. MN Install Display Pilot from the provided CD Launch Display Pilot and select Tools gt Game Mode Loader Click Check Now to check for new game modes To apply the downloaded game modes select one from the drop down list in Tools and click Apply Internet connection is required for this operation For models with G SYNC module Game Mode Loader is available in Classic mode only Adjusting display mode To display images of aspect ratios other than your monitor aspect ratio and sizes other than your display size you can adjust the display mode on the monitor For the aspect ratio and display size of your monitor see the specifications on the CD 2 3 Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu and press Menu to access the main menu Go to Picture Advanced and Display Mode Select an appropriate display mode The setting will take effect immediately Switch to the desired display mode first and follow the instructions in Using Smart Scaling on page 40 to adjust Q the display size to precisely suit your needs How to adjust your monitor 39 e o 40 Using Smart Scaling You can resize your display by Smart Scaling Go to Picture Advanced and Smart Scaling 2 Adjust the value f one of the custom keys is preset for Smart Scaling you can press the custom key and adjust the value directly Your display may become
18. anced menu eere E teen tne tn tinere ines tne ta estne tne astnes 62 G STINC mode System MEMU orasan etae ee E te oit ute de itat aieo oc ente aute tub diete 64 TUPOUIDIOS MOOUINS e 67 Frequently asked questions FAQ eere eee eee etes eini eene eene onere troia anaana 67 rado Qiii RR E UU m 69 Getting started 6 When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor S Switch Swift Switch Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region Getting started USB Cable Video Cable D Sub Optional accessory for models with D Sub inputs sold separately Video Cable DVI D Dual Link Video Cable HDMI Optional accessory sold separately Video Cable DP XL2420G XL2420GE only NVIDIA 3D Vision Kit XL2420TX only Protective cover Headphone hook e Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region For cables that are not supplied with your product you can purchase them separately e Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during tr
19. and right total monitor swivel and 140 mm monitor height XL2720 How to assemble your monitor hardware 23 Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with O0mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully The maximum dimensions of the VESA mounting bracket compatible with your monitor are 125mm x 125mm Precautions Install your monitor and monitor mounting kit on a wall with flat surface Ensure that the wall material is stable to support the weight of the monitor Turn off the monitor and the power before disconnecting the cables from the LCD monitor Remove the monitor stand Detach the monitor stand as instructed in step 2 in How to detach the stand and the base on page 8 2 Remove the screws on the back cover Use a cross pointed screwdriver to release the screws on the back cover The use of a magnetic head screwdriver is recommended to avoid of losing the screws Q In case you intend to use your monitor on the stand in the future please keep the monitor base monitor stand and screws somewhere safe for future use 3 Follow the instruction manuals of the wall mount bracket you purchased to complete the installation 24 How to assemble your monitor hardware Getting the most from your BenQ monitor To gain the most benefit
20. ansport Always keep the product and accessories out of reach of small children Getting started 7 Getting to know your monitor Front view Infrared IR sensor XL2420TX only 2 Control buttons 3 Power button 4 Infrared IR emitter indicator AC Power Input jack Cable management hole Kensington lock slot Headphone hook Handle uU d N 8 Getting to know your monitor S Switch socket DisplayPort socket D Sub socket 9 DVI D socket 10 HDMI socket x 2 USB port upstream connecting to the PC 12 USB port downstream connecting to USB devices ot gt 3 Headphone jack 4 USB port x 2 downstream connecting to USB devices 15 VESA mount release button Back view for models with G SYNC module AC Power Input jack 2 Cable management hole 3 Service port Service only Do not remove the seal or the warranty is void 4 Kensington lock slot 5 Headphone hook 6 Handle Getting to know your monitor 9 10 Getting to know your monitor 7 S Switch socket 8 DVI D socket 9 HDMI socket x 2 10 DisplayPort socket USB port upstream connecting to the PC I2 Headphone jack 3 USB port x 2 downstream connecting to USB devices 14 VESA mount release button How to assemble your monitor hardware e f the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monit
21. cales the highlight area 0 100 Navigating the main menu Save Settings menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mlola SIS Picture Advanced Select Menu from the hot key menu 2 Use PA or v to select Save Settings 3 Select n to go to a sub menu and then use AI or v to select a menu item 4 Use to make selection 5 To return to the previous menu select KI 6 To exit the menu select xi Item Function Gamer 1 Saves a new set of customized display settings Gamer 2 Q See Setting up your own game mode on page 38 for Gamer 3 information on applying the game mode Navigating the main menu 53 Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Display Save Settings Select Menu from the hot key menu 2 Use P or v to select Audio 3 Sel
22. ced in one direction Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions D The OSD controls are inaccessible To unlock the OSD controls when it is preset to be locked press and hold any key for 10 seconds 68 Troubleshooting C No sound can be heard from the connected external speakers e Remove your headphone if the headphone is connected to the monitor e Check whether the headphone jack is properly connected e f the external speakers are USB powered check whether the USB connection is OK Increase the volume volume may be muted or too low on the external speakers Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 69
23. ch Picture mode Custom Key 2 Sets the function to be accessed by custom key 2 ULMB e Black Custom Key 3 Sets the function to be accessed by custom key 3 eQualizer Low Blue Light Brightness Contrast Navigating the main menu 65 66 Item Function Range Information Displays the current monitor property settings Input Current Resolution Optimum Resolution best with the monitor e Mode Reset All Resets all mode color and geometry settings to the factory default values e YES NO Navigating the main menu Troubleshooting Frequently asked questions FAQ Q The image has a faulty coloration e The default Picture Mode might be set for a specific type of game If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode e If the image has a yellow blue or pink appearance go to Picture and Reset Color and then choose YES to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support m The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution
24. color User The blend of the Red Green and Blue primary R 0 100 Mode colors can be altered to change the color tint G 0 100 of the image Go to the succeeding R red G e B 0 100 green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Hue Adjusts the degree of how we perceive colors 0 100 Saturation Adjusts the purity degree of colors 0 100 Reset Color Resets the custom color settings to the factory defaults YES NO AMA Improves the gray level response time of the LCD panel OFF High Premium Navigating the main menu 47 48 Item Function Instant Mode Adjusts the image processing to diminish input lag You can ON have a real time experience while playing games e OFF O optimize the picture quality disable Instant Mode if the source is interlaced video To check the resolution of the video source go to System and Information on the monitor Sharpness Adjusts the clarity and visibility of the edges of the subjects to 10 in the image Gamma Adjusts the tone luminance The default value is 3 the Gamma 1 standard value for Windows e Gamma 2 Gamma 3 Gamma 4 Gamma 5 Navigating the main menu Pic
25. djust your monitor Depending on the operating system on your PC different procedures should be followed to adjust the screen refresh rate Refer to the Help document of your operating system for details b Go to the setup menu in your game and change the frame rate or screen refresh rate to 44 Hz Refer to the Help document that came with your game for details To check if the screen refresh rate has been changed select Menu from the hotkey menu on your monitor and go to System and Information The refresh rate in Current Resolution should be 144 Hz If 144 Hz is not available in your menus check the following make sure the DVI D Dual Link cable is properly connected to your computer and the monitor e make sure your GPU supports 144 Hz e make sure your game supports 144 Hz 2 Select a desired display mode See Adjusting display mode on page 39 3 Resize your display by Smart Scaling See Using Smart Scaling on page 40 4 Select an appropriate game mode for your game FPS is for FPS games while RTS is for RTS games For more game modes please download by Game Mode Loader See Downloading more game modes using Game Mode Loader on page 39 5 Adjust the brightness of your display See Brightness during 2D playback NVIDIA 3D LightBoost during 3D playback on page 46 For models with G SYNC module adjust the brightness during 3D playback under G SYNC mode gt Picture gt NVIDIA 3D LightBoost See Switching betwee
26. djusting the Screen Resolution C Faint shadow from the static image displayed is visible on the screen e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention Is the prompt on the display illuminated in orange If the LED is illuminated in orange the power management mode is active Press any button on Vv the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Q Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch C The image is distorted flashes or flickers V Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions e You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 50 for details 2 The image is displa
27. e Control of the OSD menus e Access to more game modes through Game Mode Loader To find out more about the software go to System gt Options gt User Manual in the Display Pilot e Supported operating systems Windows 7 Windows 8 and Windows 8 1 For models with G SYNC module Display Pilot works in Classic mode only How to adjust your monitor 35 Initial setup for playing games You can optimize the monitor to enhance your gaming experience You might want to start with the following settings The highest refresh rate supported by XL2420TX XL2720T is 120 Hz Set the screen refresh rate to 144 Hertz 144 Hz a Right click the desktop and select Screen resolution Click Advanced settings Under the Monitor tab change the screen refresh rate to 144 Hertz And then click Apply and Yes to confirm the change View Sort by Refresh Paste Paste shortcut Undo Rename Ctrl Z amp amp Groove Folder Synchronization Graphics Properties Graphics Options Intel R TV Wizard New Screen resolution g Gadgets ea Personalize Change the appearance of your display Display 1 BenQXL2420T v Resolution 1920 x 1080 recommended Orientation Landscape z Advanced settings Connect to a projector or press the amp key and tap P Make text and other items larger or smaller What display settings should I choose 36 How to a
28. e bottom of the stand with the one on the monitor stand Raise the thumbscrew lid Q9 and release the thumbscrew as illustrated I8 How to assemble your monitor hardware Turn the stand clockwise so that the arrow on the bottom of the stand points to RISER UNLOCK Q And then detach the base from the stand For XL2720 Raise the thumbscrew lid Q9 and release the thumbscrew as illustrated Turn the stand counterclockwise until you cannot XL2720 go further How to assemble your monitor hardware 19 And then detach the base from the stand XL2720 You can remove the headphone hook as illustrated Keep the headphone hook somewhere safe 20 How to assemble your monitor hardware Adjusting the monitor height To adjust the monitor height hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height Avoid placing hands on the upper or lower part of the o height adjustable stand or at the bottom of the monitor as ascending or descending monitor might cause personal injuries Keep children out of reach of the monitor while performing this operation e f the monitor has been rotated to portrait mode and height adjustment is desired you should be noted that the wide screen will keep the monitor from being lowered to its minimum height How to assemble your monitor hardware 2l Rotating the monitor Pivot the display
29. e last 3 scaling settings in different resolutions of the input source will be saved for quick access Color Format Determines the color space RGB or YUV based on the detected video signal Q You might need to manually set the Color Format if colors shown on the monitor screen do not display properly Q If the input source is HDMI or DP color format is not selectable In other words Color Format is automatically set depending on the input video source RGB For D Sub VGA input source from PC For DVI input source YUV For D Sub Component converted from VGA input source from a video device Navigating the main menu BSI 52 Item Function Range HDMI 3D Selects an appropriate format to play 3D content e 2D rormat e FramePacked XL2420TX Q Contact your 3D content provider for the correct playback Si i e Side by Side only format Top Bottom HDMI RGB Determines the range of color scales Select an option that RGB 0 255 PC Range matches the RGB range setting on the connected HDMI RGB 16 device 235 Smart Focus This feature provides a highlight area to focus on certain content e g a YouTube video or a game in windowed mode Size Determines the size of the highlight area Small Large e OFF H Position Adjusts the horizontal position of the 0 100 highlight area V Position Adjusts the vertical position of the highlight O 100 area Scaling S
30. ect n to go to a sub menu and then use a or v to select a menu item 4 Use a or v to make adjustments or use to make selection 5 To return to the previous menu select lt 4 6 To exit the menu select xi Item Function Volume Adjusts the audio volume 0 100 Mute Mutes the audio input ON e OFF Buzzer Turns the tone of control keys on or off ON e OFF 54 Navigating the main menu System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Display Picture OSD Settings Picture Advanced Custom Key Save Settings Custom Key 2 Audio Custom Key 3 Auto Power Off DDC CI Emitter Mode Select Menu from the hot key menu Use PA or v to select System Select n to go to a sub menu and then use a or v to select a menu item Use a or v to make adjustments or use to make selection To return to the previous menu select KI To exit the menu select xi Item Function Range Input Use this to change the input to that appropriate to your D Sub video cable connection type DVI DL e HDMI 1 Q D Sub and DP are not available for models with G SYNC HDMI 2 module e DP
31. ed For XL2720 Lift up one end of the stand slightly to ensure a successful installation 0 Attach the monitor stand to the monitor base as illustrated Make sure to align the arrow on the end of the stand to the one on the monitor base Turn the stand clockwise until you cannot go further 12 How to assemble your monitor hardware XL2720 Raise the thumbscrew lid Q and tighten the thumbscrew as illustrated Then push the lid back Orient and align the stand arm with the monitor push them together until they click and lock into place 0 Gently attempt to pull them back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface To move the monitor you must hold the handle and the bottom of the stand base at the same time as illustrated You can protect the monitor using the supplied protective cover You might want to adjust the monitor stand height See Adjusting the monitor height on page 21 for more information How to assemble your monitor hardware 13 o You should position the monitor and angle the screen to minimize unwanted reflections from other light sources 2 Connect the PC video cable Available input and output jacks may vary depending on the purchased model For models with G SYNC module refer to Modes and the required input source on page 40 for the available input source and t
32. es How to detach the stand and the base esee eeseseeseeeee reete enne ennt I8 Adjusting the Monitor Neist er 21 Poan al eagle lel lt lt se r E E EE E E ee ea eee 22 Viewing angle adjustMent sccssscesssrsscssssssrescessnsersssessassrsasersacesensorsacersaconsscereacensscoreacensssoeracereass 23 Using the monitor wall mounting kit eese eeeseeees eese teen entente tton ento tasas tetae 24 Getting the most from your BenQ monitor eese tenente tentent 25 How to install the monitor on a new computer eese eee eee ene tnts nete ens tn state tn states 26 How to upgrade the monitor on an existing computer eeeeeeeseeseeee eene eterne ennt 27 How to install on Windows 8 8 1 system selected models only 28 How to install on Windows 7 system 2 0 cesssessesssesceececeeceesecesceeeecccsesecssceeesessceseeeseceaceesecesceeseneacees 29 How to watch 3D content on your monitor eerie eese tete tenere tn etn tne tne ts ens tne tetas tn ea senes 30 FIOW CO AGIUSE VOU TIONG OR RE m yas 32 The OMEN Ol DANS MANET t 32 ld 33 Basie MEN ODE OM RM TIT T 34 Initial setup for playing games eee eese eesee esee ee entente tnn tnttn esta sene teta stas tn essen sts ens
33. games RTS For playing RTS Real time strategy games Gamer1 Applies customized display settings Gamer2 O For details on setting up a game mode see Gamer3 Setting up your own game mode on page 38 Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode Dynamic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image Q Available only when the input source is HDMI DP or D Sub VGA converted from Component ON e OFF 0 to 5 ON e OFF Display Mode This feature is provided to allow aspect ratios other than 16 9 to be displayed without geometric distortion Q The options under Display Mode will be different depending on the input signal sources Q Depending on your selection of Picture Mode different Display Mode option is pre set Change the setting if needed Full Scales the input image to fill the screen Ideal for 16 9 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible 1 1 Displays the input i
34. ge and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color User The blend of the Red Green and Blue primary R 0 100 Mode colors can be altered to change the color tint G 0100 of the image Go to the succeeding R red G B 0 100 green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint AMA Improves the gray level response time of the LCD panel OFF High e Premium Reset Color Resets the custom color settings to the factory defaults YES NO Gamma Adjusts the tone luminance The default value is 3 the Gamma 1 standard value for Windows e Gamma 2 Gamma 3 Gamma 4 Navigating the main menu 6l 62 G SYNC mode Picture Advanced menu For models with G SYNC module only Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu
35. he related menus Q Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems To Connect the D Sub Cable Either Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the DVI D Dual Link Cable Connect the plug of the DVI D Dual Link cable to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use I4 How to assemble your monitor hardware To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor Connect the other end of the cable to the HDMI port of a digital output device To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket Connect the other end of the cable to the computer video socket e If there is more than one video transmission method available to you you might want to take the picture quality of each video cable into consideration before making the connection Better quality
36. in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows 8 8 1 system selected models only on page 28 How to install on Windows 7 system on page 29 Getting the most from your BenQ monitor 27 o 28 How to install on Windows 8 8 1 system selected models only Ed M oe E Open Display Properties Move the cursor to the lower right of the screen or press the Windows C buttons on the keyboard to bring up the Charm bar Go to Settings Control Panel Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory dABenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the co
37. ly Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard G SYNC Picture Advanced System ES M n KI x Select Menu from the hot key menu 2 Use PA or v to select Engine Switch 3 Select n to go to a sub menu and then use PA or v to select a menu item 4 Use PA or bd to make adjustments or use n to make selection 5 To return to the previous menu select n 6 To exit the menu select xi Function Switches to G SYNC mode Q It works when video source through DP cable is connected to the monitor Classic Switches to Classic mode Q It works when video source through DVI DL or HDMI cable is connected to the monitor Navigating the main menu 59 G SYNC mode Picture menu for models with G SYNC module only Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard c Engine S
38. mage in its native resolution without scaling 17 4 3 Displays the input image as if on a 17 monitor of 4 3 aspect ratio 19 4 3 Displays the input image as if on a 19 monitor of 4 3 aspect ratio Navigating the main menu Function 19 5 4 Displays the input image as if on a 19 XL2720 monitor of 5 4 aspect ratio only 19 W Displays the input image as if on a 19 W 16 10 monitor of 16 10 aspect ratio 21 5 16 9 Displays the input image as if on a 21 5 monitor of 16 9 aspect ratio 22 W 16 10 Displays the input image as if on a 22 W monitor of 16 10 aspect ratio 23 W 16 9 23 6 W 16 9 XL2720 only 24 W 16 9 XL2720 only Adjusts the display size to best suit your needs Displays the input image as if on a 23 W monitor of 6 9 aspect ratio Displays the input image as if on a 23 6 W monitor of 6 9 aspect ratio Displays the input image as if on a 24 W monitor of 6 9 aspect ratio Smart Scaling 0 100 Q If the Display Mode is 17 19 19 W or 21 5 the last 4 scaling settings in different resolutions of the input source will be saved for quick access For XL2720 In almost all display modes except Full Aspect and 1 1 the last 9 scaling settings in different resolutions of the input source will be saved for quick access o If the Display Mode is 1 1 and the resolution of the input source is lower than 1920 x 1080 th
39. mend that you use auto exe As you run auto exe a test pattern displays 2 Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu Select Menu to enter the main menu 3 Go to Display and Auto Adjustment 4 f you notice a vertical noise like a curtain effect shimmering of vertical lines select Pixel Clock and adjust the monitor until the noise disappears 5 f you notice a horizontal noise select Phase and adjust the monitor until the noise disappears Customizing the hot keys The top 3 control keys also called custom keys perform as hot keys to provide direct access to pre defined functions You can change the default setting and designate different functions for these keys Press any of the control keys or the wheel or the return button on the S Switch to bring up the hot key menu 2 Select Menu to access the main menu 3 Go to System 4 Select the custom key you want to change 5 In the sub menu select a function that can be accessed by this key A pop up message will appear showing that the setup is complete For models with G SYNC module you can also set the hot keys in G SYNC mode gt System See Switching between modes on page 40 and G SYNC mode System menu on page 64 for more information Setting up your own game mode There are several preset picture modes on your monitor that are suitable for games To better suit your needs you can cha
40. n Classic and G SYNC modes for models with G SYNC module only on page 40 for details on mode switch 6 Adjust the brightness of the black shades by Black eQualizer See Black eQualizer on page 47 7 Adjust the monitor height See Adjusting the monitor height on page 21 How to adjust your monitor 37 Picture optimization The default Picture Mode might be set for a specific type of game If you prefer other picture modes go to Picture Advanced and change setting in Picture Mode The easiest way to obtain an optimal display from an analog D Sub input is to use the Auto Adjustment function Go to Display and Auto Adjustment to optimize the currently displayed image to the screen When you connect a digital video output using a digital DVI HDMI or DP cable to your monitor the Auto Adjustment function will be disabled because the monitor will automatically display the best image Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the Auto Adjustment function If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recom
41. ng 2D playback playback playback Or 0 to 100 NVIDIAG 3D l l LightBoost Adjusts the brightness during 3D playback During 3D during 3D playback playback e OFF to MAX Contrast Adjusts the degree of difference between darkness and 0 to 100 lightness Low Blue Decreases the blue light emitted from the display to 0 10 Light reduce the risk of blue light exposure to your eyes selected models only Q The higher the value is the more blue light has been decreased Navigating the main menu Item Function Black Brings out the dark shades by increasing the brightness 0 20 eQualizer without changing those of the light shades o If the image is too bright or barely contains any dark shades adjusting the value of Black eQualizer may not show much change to the image Blur Reduces motion blur in games or during video playback ON Reduction OFF Oo o Not applicable for 3D playback Reduction Selected models only Note the impacts of the Blur Reduction function once activated Brightness is decreased Flicker free is disabled Color Normal Allows video and still photographs to be Temperature viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white
42. nge and save the related display settings and switch to your own game mode easily 38 How to adjust your monitor 2 Adjust the related available settings in different OSD menus After all settings are done go to Save Settings and save as one of the game modes Alternatively press and hold one of the game mode buttons labeled 3 on S Switch to save as one of the game modes If you want to switch to your game mode at any time go to Picture Advanced and Picture Mode and select the game mode you saved in Step 2 Your preferred display settings will be applied all at once Alternatively press one of the game mode buttons depending on your settings in Step 2 on S Switch to switch to the desired game mode quickly BenQ offers more optimized game modes on the website If you prefer to use these settings refer to Downloading more game modes using Game Mode Loader on page 39 Downloading more game modes using Game Mode Loader Instead of customizing your own display settings you can download the game modes available on the BenQ website and apply the settings directly For XL2420T XL2720T series S MN Link to gaming benq com Download and install the game mode loader Follow the on screen instructions to complete the setup Go to Picture Advanced and Picture Mode on your monitor and select the game mode you just downloaded to apply the settings directly For XL2420Z XL2720Z XL2420G series S
43. or until instructed to do so The following illustrations are for your reference only Available input and output jacks may vary depending on the purchased model Attach the monitor base Q Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface For XL2420 XL2420 Retaining plate Locking tab Orient and align the stand base socket with the end of the stand arm Make sure that the locking tabs at the end of the stand bypass the retaining plates on the stand then push the stand and the base together If the base is properly attached the arrow at the end of the stand should point to RISER UNLOCK How to assemble your monitor hardware E For XL2420 XL2420 Turn the stand counterclockwise to align the arrow at the end of the stand with the one on the monitor base 0 Raise the thumbscrew lid and tighten the thumbscrew as illustrated Then push the lid back Gently attempt to pull them back apart to check that they have properly engag
44. ower saving mode 40min 20min e 30min DDC CI Allows the monitor settings to be set through the software ON on the PC e OFF Q DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics Emitter Decides the IR signal range Mode XL2420TX Normal Sets the signal distance in normal power only Mode mode Consumer Sets to reduce interference with other IR Mode equipment e g televisions or DVD players LAN Mode Sets the minimum distance for LAN parties in low power mode Navigating the main menu 57 58 Item Function Range HDMI Auto When this function is activated HDMI port will be in the ON Switch input auto select loop Otherwise HDMI can only be OFF selected by input select or by hot key Resolution Sets whether to display the resolution notice of the ON Notice recommended resolution when a new input source is e OFF detected by the monitor Information Displays the current monitor property settings Input Current Resolution Optimum Resolution best with the monitor Model Name Reset All Resets all mode color and geometry settings to the factory YES default values NO Navigating the main menu G SYNC mode Engine Switch menu for models with G SYNC module on
45. rest to relieve the eye strain f you experience headaches dizziness or nausea stop watching 3D content immediately You might need to consult a doctor if the symptoms last e Watching 3D content for a long period of time may increase health risks For small children the elderly the pregnant women or people who have high blood pressure or other health concerns consult a doctor before watching 3D content Getting the most from your BenQ monitor 3l How to adjust your monitor O 32 The control panel All OSD On Screen Display menus can be accessed by the control keys Name l Control keys Description Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the power on or off How to adjust your monitor The control keys are embedded in a touchpad and are indicated by LED indicators Touch of an LED indicator represents pressing the corresponding control key The S Switch Apart from the control keys S Switch also provides a quick way to control and access the OSD menus You need to connect the S Switch to your monitor prior to use Follow the instructions in Connect the S Switch to the monitor on page l6 e For models with G SYNC module S Switch works in Classic mode only Mm A W N Function l Wheel For Increase Decrease adjustment e Scrolls Up Down in a menu e Selects menu item by pressing once
46. rrect folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to install on Windows 7 system Open Display Properties Go to Start Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer DU Qs SM eee A 9 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory dABenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click
47. strator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor 25 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer Follow the instructions in How to assemble your monitor hardware on page When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on
48. the computer 3 Check Search for a suitable driver for my device option and click Next 4 Check the option for CD ROM drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name of your monitor and click Next 6 Click Finish Restart the computer To find the suitable driver files for the purchased model refer to the following table Driver files Suitable models XL2420t XL2420T XL2420te XL2420TE XL2420Z XL2420Z XL2420ZE XL2420TX XL2420TX XL2420G XL2420G XL2420GE XL2720T XL2720T XL2720Z XL2720Z XL2720ZE 26 Getting the most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows 8 1 Windows 8 and Windows 7 Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it
49. to select Engine Switch 3 Select n to go to a sub menu and then use P or v to select a menu item 4 Use or bd to make adjustments or use to make selection 5 To return to the previous menu select n 6 To exit the menu select xi Function Switches to G SYNC mode Q It works when video source through DP cable is connected to the monitor Classic Switches to Classic mode Q It works when video source through DVI DL or HDMI cable is connected to the monitor Navigating the main menu 45 46 Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Display Brightness Normal Picture Advanced Low Blue Light Reddish Save Settings Black eQualizer Audio Blur Reduction System Select Menu from the hot key menu 2 Use P or v to select Picture 3 Select to go to a sub menu and then use a or v to select a menu item 4 Use a or v to make adjustments or use to make selection 5 To return to the previous menu select n 6 To exit the menu select xi Item Function Range Brightness e Adjusts the balance between light and dark shades During 2D during 2D duri
50. ture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode FPS Picture Senseye Demo a Save Settings Over scan n System Smart Scaling PS Color Format FPS2 mere wv 4l Select Menu from the hot key menu 2 Use P3 or bd to select Picture Advanced 3 Select n to go to a sub menu and then use PA or v to select a menu item 4 Use or bd to make adjustments or use to make selection 5 To return to the previous menu select n 6 To exit the menu select xi Item Function Picture Select a picture mode that best suits the type of images Mode shown on the screen Q The default setting is FPS1 Change the setting if needed Standard For basic PC application Movie For viewing videos Photo For viewing still images sRGB For better color matching representation with the peripheral devices such as printers digital cameras etc Eco For saving electricity with low power consumption by providing minimum brightness for all running programs Navigating the main menu 49 Function Senseye Demo FPS1 For playing FPS First Person Shooting FPS2
51. u For models with G SYNC module only Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard Picture Custom Key Picture Advanced Custom Key 2 Reset All ES M n KI x Select Menu from the hot key menu 2 Use P or v to select System 3 Select n to go to a sub menu and then use PA or v to select a menu item 4 Use P3 or v to make adjustments or use n to make selection 5 To return to the previous menu select 6 To exit the menu select xi 64 Navigating the main menu Item OSD Settings Function Language Sets the OSD menu language Display Adjusts the display time of the OSD menu Time Custom Key 1 Sets the function to be accessed by custom key I Range English o Francais The language options displayed on your OSD may e Deutsch differ from those shown on the right depending on the product supplied in your region Italiano Espanol Polski Cesky e Magyar Serbo croatia e Romana Nederlands e Pycckun e Svenska Portugu s TES REP HRF 5 Sec 10 Sec e 15 Sec e 20 Sec e 25 Sec e 30 Sec Engine Swit
52. unstable temporarily when being resized This is a normal phenomenon and should not be considered as manufacturing defect For more information on Smart Scaling go to Smart Scaling on page 51 Using Instant Mode While playing games you can diminish the input lag by activating Instant Mode Go to Picture and Instant Mode 2 Select On Switching between Classic and G SYNC modes for models with G SYNC module only If your monitor came with a G SYNC module you might want to switch between the Classic and G SYNC modes to suit your needs Note that each mode goes with its own OSD menus and is available for certain input source only Modes and the required input source Refer to the following table for modes and the required input source Connect the DP cable only to your monitor if G SYNC mode is desired to ensure all the G SYNC functions and Mode Input source settings work properly Check if a compatible graphics processing units GPU with the latest driver files have been installed to your computer Visit http www geforce com hardware technology g sync for details Classic DVI D HDMI G SYNC DP Switching between modes Depending on the desired mode connect the required input source to your monitor See Connect the PC video cable on page 14 for more information 2 Press the first control key designated for Engine Switch and select the desired mode It takes a few seconds before the monitor is
53. witch Picture Advanced ES M n KI x Select Menu from the hot key menu 2 Use P or v to select Picture 3 Select n to go to a sub menu and then use P or v to select a menu item 4 Use P or bd to make adjustments or use n to make selection 5 To return to the previous menu select n 6 To exit the menu select xi Item Function Range Brightness e Adjusts the balance between light and dark shades During 2D during 2D during 2D playback playback playback or 0 to 100 NVIDIAG 3D LightBoost Adjusts the brightness during 3D playback During 3D during 3D playback playback OFF to MAX Contrast Adjusts the degree of difference between darkness and 0 to 100 lightness 60 Navigating the main menu Item Function Low Blue Decreases the blue light emitted from the display to O 10 Light reduce the risk of blue light exposure to your eyes selected models only o The higher the value is the more blue light has been decreased Black Brings out the dark shades by increasing the brightness 0 20 eQualizer without changing those of the light shades Q If the image is too bright or barely contains any dark shades adjusting the value of Black eQualizer may not show much change to the image Color Normal Allows video and still photographs to be Temperature viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the ima
54. witch for models with G SYNC module To change the default settings see Customizing the hot keys on page 38 For Up Increase adjustment 34 How to adjust your monitor OSD icon in main Function menu o Custom Key 2 By default the key is the hot key for Picture Mode To change the default settings see Customizing the hot keys on page 38 e When in G SYNC mode By default the key is the hot key for ULMB To change the default settings see Customizing the hot keys on page 38 For Down Decrease adjustment amp Custom Key 3 By default the key is the hot key for Display Mode To change the default settings see Customizing the hot keys on page 38 e When in G SYNC mode By default the key is the hot key for Black eQualizer To change the default settings see Customizing the hot keys on page 38 OSD in hot key menu No e Enters sub menus e Selects menu items Activates the main menu Returns to the previous menu Exits OSD menu O Exit e OSD On Screen Display The hot keys only operate while the main menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity e To unlock the OSD controls press and hold any key for 10 seconds Controlling the display with Display Pilot selected models only The provided Display Pilot software on the CD is an alternative to control the display The main functions include
55. your monitor hardware Turn on the monitor by pressing the power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 25 to install the monitor software o To extend the service life of the product we recommend that you use your computer s power management function O the monitor is powered on to prevent overheating do not cover the monitor with the supplied protective cover or obstruct the ventilation holes How to assemble your monitor hardware 17 How to detach the stand and the base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface Q Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Remove the monitor stand While pressing and holding the VESA mount release button 0 detach the stand from the monitor and 3 Remove the monitor base Align the arrow on th
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