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        DELL Inspiron 14 5443
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1.      Procedure    1    Turn the computer over and open the display     61    2  Liftthe latches and disconnect the status light board cable and touchpad  cable from the system board        1  status light board cable 2 touchpad cable    3 Close the display panel and turn the computer over   Remove the screws that secure the system board to the palm rest     5  Disconnect the speaker cable and hard drive cable from the system  board     A    62    6 Lift the hard drive cable away from the computer base        1 system board 2 screws  2        hard drive cable 4 speaker cable    7  Carefully lift the system board from the inner edge and release the ports  from the slots on the palm rest     65    8 Turn the system board over        1 ports 2 system board       power adapter port cable    64    9 Disconnect the power adapter port cable from the system board        1 system board 2  power adapter port cable    65    Replacing the System Board    A    WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           NOTE  Your computer s Service Tag is stored in the system board  You  must enter the Service Tag in the BIOS setup program after you replace  the system
2.   15    Replacing the Battery    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    1 Align the screw holes on the battery with the screw holes on the base  frame and press down on the battery to connect it to the battery  connector     2 Replace the screws that secure the battery to the base frame     Post requisites    Replace the base cover     16    Removing the Hard Drive       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance     A CAUTION  Hard drives are fragile  Exercise care when handling the  hard drive           AN CAUTION  To avoid data loss  do not remove the hard drive while the  computer is in sleep or on state     Prerequisites    1 Remove the base cover   2 Remove the battery     Procedure    1 Remove the screws that secure the hard drive assembly to the base  frame     17    2 Gently lift t
3.   4    Slide and lift the base cover off the base frame        1 plastic scribe 2    base cover 4    5 base frame    screws  2     tabs    15    Replacing the Base Cover       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    1 Slide the tabs on the base cover into the slots on the base frame   2 Press down on the base cover to snap it in place   3 Replace the screws that secure the base cover to the base frame     14    Removing the Battery    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance              Prerequisites    Remove the base cover     Procedure    1 Remove the screws that secure the battery to the base frame   Lift the battery off the base frame        1 screws  2  2 battery    3 Turn the computer over  open the display  and press the power button  for five seconds to ground the system board   
4.  board     NOTE  Replacing the system board removes any changes you have  made to the BIOS using the BIOS setup program  You must make the  desired changes again after you replace the system board     Procedure  1 Connect the power adapter port cable to the system board   2 Turn the system board over     ON A Ui    Slide the ports on the system board into the slots on the palm rest and  place the system board on the palm rest     Align the screw holes on the system board with the screw holes on the  palm rest     Replace the screws that secure the system board to the palm rest   Connect the hard drive cable and speaker cable to the system board   Turn the computer over and open the display     Slide the status light board cable and touchpad cable into the respective  connectors and press down on the latches to secure the cables     Post requisites    apWD HP    66    Replace the heat sink   Replace the wireless card   Replace the memory module s         Replace the base frame   Replace the keyboard     Oo ON A    Replace the fan   Replace the hard drive   Replace the battery     Replace the base cover     67    Removing the Display  Assembly       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance
5.  from the memory module slot        1 securing clips  2  2 memory module slot    3 memory module    25    Replacing the Memory  Module s     A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance              Procedure    1 Align the notch on the memory module with the tab on the memory   module slot     26    2 Slide the memory module firmly into the slot at an angle  and press the  memory module down until it clicks into place       NOTE  If you do not hear the click  remove the memory module  and reinstall it        1 memory module slot 2 tab    3 memory module    Post requisites    1 Replace the battery   2 Replace the base cover     27    Removing the Fan       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Prerequisites    1 Remove the base cover   2 Remove the battery     Procedure    1  Liftthe latch and using the 
6.  home page at dell com regulatory_compliance           Prerequisites    Remove the base cover   Remove the battery   Remove the hard drive   Remove the fan   Remove the keyboard     aA un 33 0    N BE    Remove the base frame     68    Procedure    1  Disconnect the antenna cables from the wireless card        1 antenna cables  2  2 wireless card    2 Open the display to an angle of 90 degrees     3 Place the computer on the edge of the table so that the palm rest is on  the table and the display assembly extends past the table edge with the  display hinges facing up     4 Remove the screws that secure the display hinges to the palm rest     69    5  Liftthe display assembly off the palm rest        1  palm rest assembly 2 screws  4     3 display hinges  2  4 display assembly       70    Replacing the Display  Assembly       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    1 Place the palm rest at the edge of the table with the speakers facing away  from the edge     2 Align the screw holes on the display hinges with the screw holes on the  palm rest     3 Replace the screws that secure the display hinges to the palm rest   4 Clo
7.  system board     2 In sequential order  as indicated on the heat sink   replace the screws that  secure the heat sink to the system board     Post requisites    Replace the base frame   Replace the keyboard   Replace the fan   Replace the hard drive   Replace the battery     oU i   uU mx BP    Replace the base cover     46    Removing the Coin Cell  Battery       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           A CAUTION  Removing the coin cell battery resets the BIOS settings to  default  It is recommended that you note the BIOS settings before  removing the coin cell battery     Prerequisites    Remove the base cover   Remove the battery   Remove the hard drive   Remove the fan   Remove the keyboard     aun 3   0    N BE    Remove the base frame     Procedure    1  Disconnect the coin cell battery cable from the system board     47    2  Peeloffthe coin cell battery from the system board        1  coin cell battery 2  coin cell battery cable    48    Replacing the Coin Cell  Battery       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Insi
8.  system board    Carefully lift the system board from the inner edge and release the ports  from the slots on the palm rest     Turn the system board over        1 system board    Disconnect the power adapter port cable from the system board     75    9 Note the power adapter port cable routing and lift the power adapter  port  along with its cable  off the palm rest        1  power adapter port 2  power adapter port cable    76    Replacing the Power Adapter  Port    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance              Procedure    1 Connect the power adapter port cable to the system board   Turn the system board over     3 Route the power adapter port cable through the routing guides on the  palm rest    4 Slide the ports on the system board into the slots on the palm rest and  place the system board on the palm rest     ui    Align the screw holes on the system board with the screw holes on the  palm rest     Replace the screws that secure the system board to the palm rest   Connect the speaker cable to the system board   Turn the computer over     Oo ON OA    Slide the status light board cable and touchpad cable into the respective  connec
9.  wireless card with the tab on the wireless card  slot and slide the card into the slot     2 Align the screw hole on the wireless card with the screw hole on the  system board     3 Connect the antenna cables to the wireless card     4 Place the wireless card bracket on the wireless card and align the screw  hole on the wireless card bracket with the screw hole on the system  board     5 Replace the screw that secures the wireless card and the wireless card  bracket to the system board     The following table provides the antenna cable color scheme for the  wireless card supported by your computer     Connectors on the wireless card Antenna cable color    Main  white triangle  white  Auxiliary  black triangle  black  Post requisites    1 Replace the battery   2 Replace the base cover     23    Removing the Memory  Module s     A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance              Prerequisites    1 Remove the base cover   2 Remove the battery     Procedure    1 Use your fingertips to carefully spread apart the securing clips on each  end of the memory module slot until the memory module pops up     24    2    Slide and remove the memory module
10. 15  Prerequisites  oon et e PO QUE C AERE PEREAT REDE EIUS 15  Pi  Ced  fGi siccat a Meher vende e cte RN 15   Replacing the Battery                                 eeeeeeeeeseeeeeeeeee 16  PLO GEA UIE sec uc eroe tertie eme etin ae bei et e henge nen edt etta 16  Post requisites   ns hee Gu eee e Na canet ee 16   Removing the Hard Drive                                   esee 17  Prerequisites   asset e eta Ben e OR a veria us 17  PIOCeqdU  es ss e A Sor de ce nsum ms diserti ise acu DATE CODI a LC 17   Replacing the Hard Drive                               eene 20  Procedure  se he det t eere E d rre E e a ea 20    Post requisites  v    Seo e ERR e e TR ettam 20    Removing the Wireless Card                                  esses 21    Prer  dulsitess s isnt e butt em ette ir etu t e reacts 21  Procedure  tr eet eer terme te ig e B Fe ud e e eet 21  Replacing the Wireless Card                                           ssss 23  Prtoced  lte s  eire tetti mp tabe US 23  Post requisites     sem ER RETE IR OC RR RAE 23  Removing the Memory Module s                                            24  Prerequisite Saamea eenn oido EA nieve cas Aet EE nana ARE LE  24  Procedure    one ere tie a o rend eer td id es 24  Replacing the Memory Module s                                            26  Procedure meege tette bb ett de em Peta oe M mp en ie tret 26  POSEST  QUISILGS iui et tet tees te too deed eee ee e e 27  Removing the F    n         eite tien rient reed aae le que rE uude 28  P
11. Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    K   NOTE  If you are installing a new keyboard  fold the cables the same way  they are folded on the old keyboard  For more information  see    Folding  the Keyboard Cables           1 Slide the keyboard cable and keyboard backlight cable in their respective  connectors and press down on the latches to secure the cables     2 Turn the keyboard over and place it on the palm rest     3 Slide the tabs on the keyboard into the slots on the palm rest and snap  the keyboard into place     Post requisites    1 Replace the battery   2 Replace the base cover     Folding the Keyboard Cables    A CAUTION  Do not apply excess pressure while folding the cables   The cables on the keyboard are not folded when you receive a replacement    keyboard  Follow these instructions to fold the cables on the replacement  keyboard the same way they are folded on the old keyboard     35    K   NOTE  Keyboard backlight cable is present only on a backlit keyboard     1 Place the keyboard on a flat and clean surface        1 keyboard cable 2  keyboard backlight cable  3 keyboard    56    2    Lift the keyboard cable and gently fold the keyboard backlight cable at  the fold line        1 keyboard cable 2  keyboard backlight cable  3 fold line    37    3 Using the alignment line  gently fold the keyboard cable        1 keyboard cable 2  keyboard backlight cable      al
12. Inspiron 14  5000 Series  Service Manual    Computer Model  Inspiron 5443  Regulatory Model  P49G  Regulatory Type  P49G001    Notes  Cautions  and Warnings       K   NOTE  A NOTE indicates important information that helps you make better  use of your computer     A CAUTION  A CAUTION indicates either potential damage to hardware or loss  of data and tells you how to avoid the problem     A WARNING  A WARNING indicates a potential for property damage  personal  injury  or death        Copyright    2014 Dell Inc  All rights reserved  This product is protected by U S  and  international copyright and intellectual property laws  Dell    and the Dell logo are trademarks  of Dell Inc  in the United States and or other jurisdictions  All other marks and names  mentioned herein may be trademarks of their respective companies     2014   11    Rev  AOO    Contents    Before Working Inside Your Computer                                    8  Before YOu  Begin    inde ede eb t eee Ue d ecrit 8  Safety Instr  ctlons   cc cr eo te e tdem eias 8  Recommended TOS  vec  sii t ette Ron ree rre EAR et en Penta dH 9   After Working Inside Your Computer                                     11   Removing the Base Cowver                         seen 12  Procedure uet evene ides e t v red penes ee tet reo 12   Replacing the Base Cover                                     eese 14  PrOCedUfe i eiie ite b nein t Pre tee dere armen Pate dfe hotte 14   Removing the Battery                             eese 
13. WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Prerequisites    1 Remove the base cover   2 Remove the battery     Procedure    1 Remove the screw that secures the wireless card bracket and the  wireless card to the system board     NOTE  The wireless card bracket may not be available on all  models    2  Liftthe wireless card bracket off the wireless card    3 Disconnect the antenna cables from the wireless card     21    4 Lift and slide the wireless card out of the wireless card slot   T 2 3 4       1 screw 2  wireless card bracket  3 antenna cables  2  4 wireless card    5  wireless card slot    22    Replacing the Wireless Card       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    A CAUTION  To avoid damage to the wireless card  do not place any  cables under it     1 Align the notch on the
14. de Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    1 Adhere the coin cell battery to the system board   2 Connect the coin cell battery cable to the system board     Post requisites    Replace the base frame   Replace the keyboard   Replace the fan   Replace the hard drive   Replace the battery     aA un 33 0    N HL    Replace the base cover     49    Removing the Speakers    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Prerequisites    Remove the base cover   Remove the battery   Remove the hard drive   Remove the fan   Remove the keyboard     aA nn i   UN BP    Remove the base frame     Procedure    1 Disconnect the speaker cable from the system board     2 Note the speaker cable routing and remove the cable from the routing  guides     50    3 Release the speakers from the alignment posts and lift the speakers     along with the speaker cable  off the palm rest        1 speaker cable 2 speakers  2     3 alignment posts  4     51    Replacin
15. e  first unplug the cable from  your computer and then unplug the cable from the network device     CAUTION  Press and eject any installed card from the media card  reader     Recommended Tools    The procedures in this document may require the following tools       Philips screwdriver  e Plastic scribe    10    After Working Inside Your  Computer       A CAUTION  Leaving stray or loose screws inside your computer may  severely damage your computer     1 Replace all screws and make sure that no stray screws remain inside your  computer     2 Connect any external devices  peripherals  and cables you removed  before working on your computer     3 Replace any media cards  discs  and any other part s  that you removed  before working on your computer     4 Connect your computer and all attached devices to their electrical  outlets     5 Turn on your computer     11    Removing the Base Cover       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    1 Close the display and turn the computer over   2 Remove the screws that secure the base cover to the base frame   3 Using a plastic scribe  pry the base cover out of the base frame     12  
16. er sources before opening the  computer cover or panels  After you finish working inside the  computer  replace all covers  panels  and screws before connecting to  the power source     CAUTION  To avoid damaging the computer  make sure that the work  surface is flat and clean     CAUTION  To avoid damaging the components and cards  handle  them by their edges and avoid touching pins and contacts      gt  gt  D    CAUTION  You should only perform troubleshooting and repairs as  authorized or directed by the Dell technical assistance team  Damage  due to servicing that is not authorized by Dell is not covered by your  warranty  See the safety instructions that shipped with the product or  at dell com regulatory_compliance     AN CAUTION  Before touching anything inside your computer  ground  yourself by touching an unpainted metal surface  such as the metal at  the back of the computer  While you work  periodically touch an  unpainted metal surface to dissipate static electricity  which could  harm internal components     JN CAUTION  When you disconnect a cable  pull on its connector or on  its pull tab  not on the cable itself  Some cables have connectors with  locking tabs or thumb screws that you must disengage before  disconnecting the cable  When disconnecting cables  keep them  evenly aligned to avoid bending any connector pins  When connecting  cables  make sure that the ports and connectors are correctly oriented  and aligned     A CAUTION  To disconnect a network cabl
17. f the palm rest        1 screw 2 I O board    3  l O board cable    54    Replacing the I O Board    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance              Procedure    1 Align the screw hole on the I O board with the screw hole on the palm  rest     2 Replace the screw that secures the I O board to the palm rest     Post requisites    Replace the base frame   Replace the keyboard   Replace the fan   Replace the hard drive   Replace the battery     Aun i   UN BE    Replace the base cover     55    Removing the Status Light  Board    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance              Prerequisites    Remove the base cover   Remove the battery   Remove the hard drive   Remove the fan   Remove the keyboard   Remove the base frame   Remove the   O board     NOU hh UN FB    Procedure    1 Turn the computer over and 
18. g the Speakers    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    1 Using the alignment posts  place the speakers on the palm rest   2 Route the speaker cable through the routing guides on the palm rest   3  Connectthe speaker cable to the system board     Post requisites    Replace the base frame   Replace the keyboard   Replace the fan   Replace the hard drive   Replace the battery     aA un 3   0    N HL    Replace the base cover     52    Removing the I O Board       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Prerequisites    Remove the base cover   Remove the battery   Remove the hard drive   Remove the fan   Remove the keyboard     aA nn i   UN BP    Remove the base frame     Procedure    1 Remove the screw that secures the I O board to the palm rest     53    2  Liftthe I O board of
19. he hard drive assembly out of the base frame and disconnect  the hard drive cable from the hard drive        1 screws  3  2 hard drive    3 hard drive cable    3 Remove the screws that secure the hard drive bracket to the hard drive     18    4    Lift the hard drive bracket off the hard drive        1 screws  4  2    3 hard drive    hard drive bracket    19    Replacing the Hard Drive       A    A    WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           CAUTION  Hard drives are fragile  Exercise care when handling the  hard drive     Procedure  1 Place the hard drive bracket on the hard drive   2 Align the screw holes on the hard drive bracket with the screw holes on    the hard drive     3 Replace the screws that secure the hard drive bracket to the hard drive    4 Connect the hard drive cable to the hard drive    5 Place the hard drive assembly in the base frame and align the screw  holes on the hard drive assembly with the screw holes on the base  frame    6 Replace the screws that secure the hard drive assembly to the base  frame    Post requisites   1 Replace the battery    2 Replace the base cover     20    Removing the Wireless Card       A 
20. iew All Drivers     In the Operating System drop down  select the operating system  installed on your computer     Click BIOS     Click Download File to download the latest version of the BIOS for your  computer     On the next page  select Single file download and click Continue    Save the file and once the download is complete  navigate to the folder  where you saved the BIOS update file    Double click the BIOS update file icon and follow the instructions on the  screen     Getting Help and Contacting    Dell       Self Help Resources    You can get information and help on Dell products and services using these    online self help resources   Self Help Information    Accessing Windows Help    Information about Dell products and  services    Troubleshooting information  user  manuals  setup instructions  product  specifications  technical help blogs   drivers  software updates  and so on    Information about Microsoft  Windows 8 1    Information about Microsoft  Windows 7    Learn about your operating system   setting up and using your computer   data backup  diagnostics  and so on     Contacting Dell    Self Help Options    Windows 8 1     Open the Search  charm  type Help and Support in  the search box and press Enter   Windows 7     Click Start     Help and  Support        See dell com     See dell com support     See dell com windows8     Click Start     All Programs     Dell  Help Documentation     See Me and My Dell at dell com   support manuals     To contact Dell f
21. ignment line       1 keyboard 2 keyboard cable    3  keyboard backlight cable    58    Removing the Base Frame       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Prerequisites    Remove the base cover   Remove the battery   Remove the hard drive   Remove the fan     apWDN H    Remove the keyboard     39    Procedure    1 Remove the screws that secure the base frame to the palm rest        1 screws  6  2 palm rest    2 Close the display and turn the computer over     40    3 Remove the screws that secure the base frame to the palm rest        1 screws  9  2  baseframe    4 Using a plastic scribe  pry up the base frame     5  Liftthe base frame slightly from the top edge and slide it upward to  release it from the tabs of the palm rest     41    6  Liftthe base frame off the palm rest and slide the display cable and I O   board cable through the base frame        1 display cable 2 plastic scribe  3   O board cable 4 base frame  5 tabs    42    Replacing the Base Frame       A    WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Compu
22. o avoid damaging the components and cards  handle  them by their edges and avoid touching pins and contacts     K   NOTE  The images in this document may differ from your computer  depending on the configuration you ordered     Before You Begin    1 Save and close all open files and exit all open applications   2 Shut down your computer         Windows 8 1  On the Start screen  click or tap the power icon Oo   Shut down         Windows 7  Click or tap Start     Shut down     NOTE  If you are using a different operating system  see the  documentation of your operating system for shut down  instructions   3 Disconnect your computer and all attached devices from their electrical  outlets   4 Disconnect all cables such as telephone cables  network cables and so  on  from your computer   5 Disconnect all attached devices and peripherals  such as keyboard   mouse  monitor  and so on  from your computer   6 Remove any media card and optical disc from your computer  if  applicable     7 After the computer is unplugged  press and hold the power button for 5  seconds to ground the system board     Safety Instructions    Use the following safety guidelines to protect your computer from potential  damage and ensure your personal safety     A WARNING  Before working inside your computer  read the safety  information that shipped with your computer  For more safety best  practices  see the Regulatory Compliance home page at dell com   regulatory_compliance     A WARNING  Disconnect all pow
23. open the display     2  Liftthe latch and disconnect the status light board cable from the system  board     56    Slide the status light board cable out through the slot on the palm rest        1 latch 2 status light board cable    Close the display and turn the computer over     57    5  Liftthe left speaker and move it away from the status light board        1 left speaker    6 Remove the screw that secures the status light board to the palm rest     58    7    Lift the status light board and peel off the status light board cable from  the palm rest        1  status light board cable 2 screw       status light board    59    Replacing the Status Light  Board       A    WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    Align the screw hole on the status light board with the screw hole on the  palm rest     Replace the screw that secures the status light board to the palm rest   Using the alignment posts  place the left speaker on the palm rest     Adhere the status light board cable to the palm rest and slide the cable  through the slot on the palm rest     Turn the computer over and open the display     Slide the status light boa
24. or sales  technical support  or customer service issues  see    dell com contactdell     NOTE  Availability varies by country and product  and some services may    not be available in your country     83    84    NOTE  If you do not have an active internet connection  you can find  contact information on your purchase invoice  packing slip  bill  or Dell  product catalog     
25. ormation that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    1 Slide the ports on the system board into the slots on the palm rest and  place the system board on the palm rest     2 Slide the power adapter port into the slot on the palm rest   3 Replace the screws that secure the system board to the palm rest     Post requisites    Replace the display assembly   Replace the status light board   Replace the I O board     Replace the speakers   Replace the base frame   Replace the keyboard   Replace the fan   Replace the hard drive     Oo MAN AU PWD BE    Replace the battery   10 Replace the base cover     81    Flashing the BIOS       You may need to flash  update  the BIOS when an update is available or when  you replace the system board  To flash the BIOS     1  2  3    10    11    82    Turn on the computer   Go to dell com support     If you have your computer s Service Tag  type your computer s Service  Tag and click Submit        If you do not have your computers Service Tag  click Detect My Product  to allow automatic detection of the Service Tag     NOTE  If the Service Tag cannot be detected automatically  select  your product under the product categories    Click Get Drivers and Downloads    Click V
26. pability of the thermal grease     Prerequisites    Remove the base cover   Remove the battery   Remove the hard drive   Remove the fan   Remove the keyboard     aA nn iU mx BP    Remove the base frame     Procedure    K   NOTE  The image shows a heat sink on a laptop shipped with discrete  graphics card  The heat sink shipped on a laptop with integrated  graphics card has only four screws     1 In sequential order  as indicated on the heat sink   remove the screws that  secure the heat sink to the system board     44    2    Lift the heat sink off the system board        1 screws  6     2    heat sink    45    Replacing the Heat Sink       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           the system board and processor     NOTE  The original thermal grease can be reused if the original system  board and heat sink are reinstalled together  If either the system board  or the heat sink is replaced  use the thermal pad provided in the kit to  make sure that thermal conductivity is achieved     JIN CAUTION  Incorrect alignment of the heat sink can cause damage to    Procedure    1 Align the screw holes on the heat sink with the screw holes on the 
27. pull tab  disconnect the l O board cable from  the system board     2  Peeloff the l O board cable from the fan   3 Disconnect the display cable from the system board     28    4 Note the display cable routing and remove the cable from the routing  guides        1 latch 2 display cable    3  l  O board cable 4 fan    5 Disconnect the fan cable from the system board     6 Note the fan cable routing and remove the cable from the routing  guides   7 Remove the screws that secure the fan to the base frame     29    8 Lift the fan off the palm rest        1 fan cable 2 screws  2     5 fan    50    Replacing the Fan       A    WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    Place the fan on the palm rest and align the screw holes on the fan with  the screw holes on the base frame     2 Replace the screws that secure the fan to the base frame    3 Route the fan cable through the routing guides and connect it to the  system board    4 Route the display cable through the routing guides and connect it to the  system board    5 Adhere the l O board cable to the fan    6 Slide the l O board cable in the connector and press down on the latch  
28. rd cable in the connector and press down on  the latch to secure the cable     Post requisites    NOU hU wx HL    60    Replace the I O board   Replace the base frame   Replace the keyboard   Replace the fan   Replace the hard drive   Replace the battery   Replace the base cover     Removing the System Board    A    Ea    WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           NOTE  Your computer s Service Tag is stored in the system board  You  must enter the Service Tag in the BIOS setup program after you replace  the system board     NOTE  Replacing the system board removes any changes you have  made to the BIOS using the BIOS setup program  You must make the  desired changes again after you replace the system board     NOTE  Before disconnecting the cables from the system board  note the  location of the connectors so that you can reconnect them correctly  after you replace the system board     Prerequisites    OANA Ui 3       NH    Remove the base cover   Remove the battery    Remove the hard drive    Remove the fan    Remove the keyboard    Remove the base frame   Remove the memory module s         Remove the wireless card   Remove the heat sink
29. reredquisites tuum tese ie a aera need exec e ta 28  Procedure  sd bi beu e cm CUR Tbe os etia 28  Replacing the Fan                               cesses eene 351  Procedure io ae Ab e e nce et ls 351  Post reguisites             ot utate a ped eR T e ee Fe Pedo ane duds 351  Removing the Keyboard                                 eene 32  Prerequisite Sa 2  rone muerta dM e tinct thats  Motel Tht An a dona 32  Procedure  eO eee rt et 32  Replacing the Keyboard                                                ssssuss  55  PIOCEdUiC Rati REPE 35  Post Tequisites   remo cmo doeet rre et ndum p ne 55    Folding the Keyboard Cables      5   narro ep o qr edt RE ena 55    Removing the Base Frame                           seen 39    PRErEQUISILES So  tes odo ed Gem eem Maal eus 59  Proced  re     etre eet s rer e e eet deo d i e retten 40  Replacing the Base Frame                            esee 43  Mese LEE 43  Post fedqulsites uuc cer ep t a En eng aUe a qp a Ce adie 43  Removing the Heat Sink                                     eese 44  Pi  reduisites asm esa her este est ce eI De EET e EA n 44  Procedure are aaea es Aone eae em he dh eec iiy ed 44  Replacing the Heat Sink                                         eeeeesssssss  46  Procedure    aont eit t p e ett mt ete ed net bent 46  PosSt requlsites 4 E s ctos etu ee eene LM e 46  Removing the Coin Cell Battery                                            47  Prerequlsitessus euntes tees a unterm endete e uat 47  Procedure t minme tt
30. se the display and turn the computer over     71    5 Route the antenna cables avoiding the chip and the white circle        1 wireless card 2 antenna cables  2       chip 4 white circle    6 Connect the antenna cables to the wireless card     Post requisites    Replace the base frame   Replace the keyboard   Replace the fan   Replace the hard drive   Replace the battery   Replace the base cover     aun i   0 N BE    72    Removing the Power Adapter  Port    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance              Prerequisites    Remove the base cover   Remove the battery   Remove the hard drive   Remove the fan   Remove the keyboard   Remove the base frame   Remove the heat sink     Remove the display assembly     ON A UM BWYD H    Procedure    1 Turn the computer over     73    2  Liftthe latches and disconnect the status light board cable and touchpad  cable from the system board        1  status light board cable 2 touchpad cable    3 Turn the computer over   4  Disconnect the speaker cable from the system board     74    5    6    7    8    Remove the screws that secure the system board to the palm rest        1 speaker cable 2 screws  2   3
31. srequlsites   coorta uta d uta e hens 66  Removing the Display Assembly                                            68  PREREQUISITES ecco Eos ree eB EE ela eM oe Prot e rl 68  Procedure iet were tec ea de t E ts 69  Replacing the Display AssembWly                                              71  Proced  res unos Do eut n Re TERRI PP REPERI CR TOv as 71    POSES EQUISILES x x cater territa thee eed efTe het oot em tenia 72    Removing the Power Adapter Port                                        73    Prerequisites  eh oed te dte ea eid eae 73  Proc  d  re nien ht Rete tmt teniente d e tea n ee endete 73  Replacing the Power Adapter Port                                         77  Proced  te       eie oe eR TED Ae a Em 77  PoSE f amp gulsites e ot rp a e EE e TERR 77  Removing the Palm Rest                               eeeeseeeeee 79  PRETEQUISILES c ersten eh rr denm rst re Ei ere NALE AM ET  79  Procedure    saca eaedem eet en eem re 79  Replacing the Palm ReSt                csscsscessseesseeesseesseeeseneeseens 81  Procedure    tet De tete ante e tle de e cent e eot Ue Moro detto 81  Postsr  quisites  24 s Le AD LM OM E e LM LR 81  Flashing the BIOS     iiiicienoiae onion iat emot gara e toaia des 82  Getting Help and Contacting DelL                                          835  Self Help Resources            sssssssssssssssseeeeeenee eene nnne enn 85    Contacting Dell  rete e ect e e bre au t eU ire tera etta 85    Before Working Inside Your  Computer       A CAUTION  T
32. ter  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Procedure    au BW N    Route the display cable and   O board cable through the slots on the  base frame     Slide the base frame under the tabs on the palm rest    Press the base frame down along the edges to snap it into place   Replace the screws that secure the base frame to the palm rest   Turn the computer over and open the display    Replace the screws that secure the base frame to the palm rest     Post requisites    U A UNUNEB    Replace the keyboard   Replace the fan   Replace the hard drive   Replace the battery   Replace the base cover     43    Removing the Heat Sink       A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           WARNING  The heat sink may become hot during normal operation   Allow sufficient time for the heat sink to cool before you touch it     A CAUTION  For maximum cooling of the processor  do not touch the  heat transfer areas on the heat sink  The oils in your skin can reduce  the heat transfer ca
33. to secure the cable    Post requisites   1 Replace the battery    2 Replace the base cover     51    Removing the Keyboard    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Prerequisites    1 Remove the base cover   2 Remove the battery     Procedure    1 Turn the computer over and open the display   Using a plastic scribe  pry out the keyboard from its top edge     3 Slide the keyboard toward the display to release the tabs from the palm  rest     32    4 Turn the keyboard over and place it on the palm rest        1 plastic scribe 2 keyboard      tabs    33    5  Liftthe latches and  using the pull tabs  disconnect the keyboard cable  and keyboard backlight cable from the system board     NOTE  The keyboard backlight cable is present only if the laptop  shipped with a backlit keyboard        1 keyboard cable 2  keyboard backlight cable  3 keyboard    34    Replacing the Keyboard    A WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  
34. tors and press down on the latches to secure the cables     Post requisites    Replace the display assembly   Replace the heat sink   Replace the base frame   Replace the keyboard   Replace the fan    Replace the hard drive     NO uw PWD PF    Replace the battery     77    8 Replace the base cover     78    Removing the Palm Rest       A    WARNING  Before working inside your computer  read the safety  information that shipped with your computer and follow the steps in  Before Working Inside Your Computer  After working inside your  computer  follow the instructions in After Working Inside Your  Computer  For more safety best practices  see the Regulatory  Compliance home page at dell com regulatory_compliance           Prerequisites    OMAN AU BPWHD BE    10    Remove the base cover   Remove the battery    Remove the hard drive   Remove the fan    Remove the keyboard   Remove the base frame   Remove the speakers   Remove the   O board   Remove the status light board   Remove the display assembly     Procedure    1  2    Remove the screws that secure the system board to the palm rest   Remove the power adapter port from its slot on the palm rest     79    3  Liftthe system board along with the power adapter port and release the  ports from the slots on the palm rest        1  power adapter port 2  power adapter port cable      screws  2  4 system board       1 palm rest    80    Replacing the Palm Rest       A WARNING  Before working inside your computer  read the safety  inf
35. u te ie co e E D P Ub eurer ee tape  47  Replacing the Coin Cell Battery                                             49  Procedure  iere eter e rte etes 49  Postsredulsites     onin o hina Sains eh amelie 49  Removing the Speakers                          eese 50  Prerequisit8s  4o ona  mac sire elut e M Madea A tcn 50  Procedure eap deo eid tee 50  Replacing the Speakers                                         eese 52  Sire le Pi b PEE 52    POSt Tequlsites rete tree ita meta dtt tiet  52    Removing the I O Board                              esee 53    Prerequisitesz enu Uo a o Te eT litte de eee tan e Mts 53  Proced  re ieiunus a c o i P a ge a uae dte dtu 55  Replacing the I O Board                                 eese 55  Mese eea eie e E a E OT a aia ARGE 55  POSt FEQUISITS Sinne a epa a erga eng aie aq v RR Ce pH ERE 55  Removing the Status Light Board                                           56  PREREQUISITES 5 05  ecc pr ORO eR Rr RR e m IE 56  Proced  re     see be e hp Red ehe eec i grt end 56  Replacing the Status Light Board                                           60  Procedure    eene tb n ert emt ree d ined te mets 60  PoSt redulsites  4  els ets eset atu ee io Le 60  Removing the System Board                                ees 61  Preredulsites    edit ae deny eee TER eee ae 61  Procedure  t dette tute ccm ER OU TEN OR bre re ete tet 61  Replacing the System Board                                              sse 66  Procedure onsere ne oe bi he eii 66  Post
    
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