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Netgear D3600 ADSL2+ Wi-Fi Ethernet LAN Dual-band

1. Enable Wireless Isolation Name SSID NETGEAR19 Channel Auto Mode Upto 145 Mbps v Security Options 1 None WPA2 PSK AES J WPA PSK TKIP WPA2 PSK AES Security Options WPA2 PSK Passphrase jollyoctopus385 8 63 characters or 64 hex digits Wireless Network 5GHz a n V Enable SSID Broadcast Enable Wireless Isolation Name SSID NETGEAR19 5G Channel 44 v Mode Up to 433 Mbps v Security Options O None WPA2 PSK AES J WPA PSK TKIP WPA2 PSK AES Security Options WPA2 PSK Passphrase jollyoctopus385 8 63 characters or 64 hex digits 6 View or change the basic WiFi settings and security settings Manage the WiFi Network Settings 57 N600 and AC750 WiFi DSL Modem Routers The following table describes the fields on the Wireless Settings screen Field Description S Region Selection Region From the menu select the region in which the modem router operates Note It might not be legal to operate the modem router in a region other than the regions listed in the menu If your country or region is not listed check with your local government agency Wireless Network 2 4GHz b g n Enable SSID By default the modem router broadcasts its SSID so that WiFi stations can detect the Broadcast WiFi name SSID in their scanned network lists To turn off the SSID broadcast clear the Enable SSID Broadcast check box Turning off the SSID broadcast provides additional
2. Advanced Setup 6 In the Service Table select the radio button for the rule 7 Click the Delete button The rule is removed from the Service Table Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules You can set up a schedule that you can apply to keyword blocking see Use Keywords to Block Internet Sites on page 85 and outbound firewall rules see Manage Simple Outbound Firewall Rules for Services and Applications on page 89 If applied the schedule specifies the days and time that keyword blocking outbound firewall rules or both are active By default no schedule is set and you can either enable or disable these features gt To set up a schedule for blocking 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Control Access to the Internet 95 N600 and AC750 WiFi DSL Modem Routers 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Security gt Schedule BASIC ADVANCED ADVANCED Home Schedule Setup Wizard Days to Block gt Setup Sunday Monday gt USB Storage Tuesday y Security Wednesday Thursday Parental Controls Friday Block Sites Block Services Time of day to block
3. F FTP via internet ftp 0 0 0 0 shares gt Security Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space gt Advanced Setup weadyshare USB_Storage All no password All no password U U_Drive 3 7G 3 7G Safely Remove USB Device gt Administration 6 Select the FTP check box Share a Storage Device 110 N600 and AC750 WiFi DSL Modem Routers 7 Click the Apply button Your settings are saved View Network Folders on a Device You can view or change the network folders on a USB storage device connected to the modem router gt To view network folders 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays select ADVANCED gt USB Storage gt Advanced Settings ADVANCED Home USB Storage Advanced Settings GOD GE Setup Wizard WPS Wizard Network Device Name readyshare gt Setup Workgroup Workgroup v USB Storage Enable Access Method Link Basic Settings T Network Connection weadyshare E FTP ftp readyshare routerlogin netshares FTP via internet fip 0 0 0 0 shares gt Security gt Administr
4. Set Up and Enable a Guest Network The modem router provides the following default guest networks e 2 4 GHz band NETGEAR Guest NETGEAR Guest2 NETGEAR Guest3 e 5 GHz band NETGEAR 5G Guest NETGEAR 5G Guest2 NETGEAR 5G Guest3 By default all of these networks are configured as open networks without security but are disabled You can enable one several or all networks You can also change the names SSIDs for these networks Manage the WiFi Network Settings 67 N600 and AC750 WiFi DSL Modem Routers gt To set up and enable a guest network 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select Guest Network BASIC Home Guest Network Settings Cancel xDSL Network Profiles Internet Profle SSD Security Enable BroadcastSSIO Wirel 1 NETGEAR Guest None No Yes re ess ef 2 NETGEAR Guest2 None No Yes Attached Devices 3 NETGEAR Guest3 None No Yes Parental Controls Wireless Settings Profile 1 2 4GHz bigin ReadySHARE _ Enable Guest Network V Enable SSID Broadcast C Allow guest to access My Local Network Enable Wireless Isolation Guest Wireless N
5. To change a reserved IP address entry 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup gt LAN Setup The LAN Setup screen displays In the Address Reservation section select the radio button next to the reserved address Manage the WAN and LAN Network Settings 140 N600 and AC750 WiFi DSL Modem Routers Click the Edit button The Edit screen displays Change the settings Click the Apply button Your settings are saved Remove a Reserved IP Address Entry You can remove a reserved IP address entry 2 To remove a reserved IP address entry 1 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays select ADVANCED gt Setup gt LAN Setup The LAN Setup screen displays In the Address Reservation section select the radio button next to the reser
6. For information about changing the WiFi security see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56 Note If you want to change the WiFi settings for the modem router use an Ethernet cable to connect a computer to a LAN port on the modem router and then log in to the modem router If your WiFi device finds your network but the signal strength is weak check these conditions Is your modem router too far from your WiFi device or too close Place your WiFi device near the modem router but at least 6 feet 1 8 meters away and see whether the signal strength improves Are objects between the modem router and your WiFi device blocking the WiFi signal Troubleshooting 195 N600 and AC750 WiFi DSL Modem Routers Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply You can easily troubleshoot a network using the ping utility in your computer or workstation Test the LAN Path to Your Modem Router You can ping the modem router from your computer to verify that the LAN path to your modem router is set up correctly gt To ping the modem router from a Windows computer 1 2 From the Windows taskbar click the Start button and select Run In the field provided type ping followed by the IP address of the modem router as in this example
7. Install and Access the Modem Router and Its Network 30 N600 and AC750 WiFi DSL Modem Routers Problem Detecting the Internet Connection This ts most likely due to one of the following reasons 1 The modem was not power cycled during the cabling step To solve this problem power cycle the modem turn it of and on To power cycle a modem with battery backup you might need to remove and reinsert its battery After the power cycle wait 2 minutes for the modem to completely start up 2 The yellow Ethernet cable is not fully inserted or is inserted in the wrong place To solve this problem make sure thal the yellow Ethemet cable is securely plugged in to the broadband modem port and the router Internet port just power cycled the modem and waited for 2 minutes corrected a problem with the Ethernet cable None of the above Note The option for power cycling the modem router that is stated onscreen applies to a DSL Internet connection only see Set Up Your Modem Router for DSL Service on page 18 Take one of the following actions e If the yellow Ethernet cable is fully inserted in the correct places at the cable or fiber modem and at the modem router do the following a Select the None of the above radio button b Click the Next button e Ifthe yellow Ethernet cable is not fully inserted or is inserted at a wrong place do the following a Fully insert the Ethernet cable in the correct port on the cable or fiber m
8. The Advanced Wireless Settings screen displays Scroll down to the bottom of the screen WPS Settings Routers PIN Enable Routers PIN v To prevent PIN compromise auto disable the PIN after 3 failed PIN connections until router reboots In auto disabled mode routers WPS LED will keep blinking slowly V Keep Existing Wireless Settings 4GHz b an v Keep Existing Wireless Settings 5GHz aln The Router s PIN field displays the fixed PIN that you use to configure the modem router s WiFi settings from another platform through WPS To disable the PIN clear the Enable Router s PIN check box Manage the WiFi Network Settings 75 N600 and AC750 WiFi DSL Modem Routers By default the Enable Router s PIN check box is selected and the modem router s PIN is enabled For enhanced security you can disable the modem router s PIN by clearing the Enable Router s PIN check box However when you disable the modem router s PIN WPS is not disabled because you can still use the physical WPS bution Note The PIN function might temporarily be disabled automatically if the modem router detects suspicious attempts to break into the modem router s WiFi settings by using the router s PIN through WPS 7 To allow the wireless settings for the 2 4 GHz radio to be changed automatically when you use WPS clear the Keep Existing Wireless Settings 2 4GHz b g n check box 8 To allow the wireless settings for the 5 GHz radio to be c
9. A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select Internet The Internet Setup screen displays 6 Inthe Does your Internet connection require a login section select the No radio button Manage the Internet Settings Manually 4AA N600 and AC750 WiFi DSL Modem Routers internet Setup GED CED GEE Does your Internet connection require a login CD Os Wireless No Attached Devices Account Name if Required Parental Controls i Domain Name if Required ReadySHARE internet IP Address Guest Network Get Dynamically from ISP Use Static IP Address IP Address IP Subnet Mask Gateway IP Address Use IP Over ATM IPoA IP Address IP Subnet Mask Gateway IP Address Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary DNS Secondary DNS Router MAC Address Use Default Address Use Computer MAC Address Use This MAC Address NAT Network Address Translation Enable Disable 7 Enter the settings as described in the following table Field Description S Account Name If Required Enter the account name provided by your ISP This name might also be called the host name If you do not know the account name leave this field blank By default the Account Nam
10. Keep Existing Wireless Settings 2 4GHz b g n iV Keep Existing Wireless Settings 5GHz a n Wireless Card Access List Set Up Access List 6 Enter the settings as described in the following table Manage the WiFi Network Settings 77 N600 and AC750 WiFi DSL Modem Routers Except for the description of 20 40 MHz coexistence the descriptions in the table not the settings onscreen apply to both the Advanced Wireless Settings 2 4GHz b g n section and the Advanced Wireless Settings 5GHz a n section Field Description S Enable 20 40 MHz By default 20 40 MHz coexistence is enabled to prevent interference between WiFi Coexistence networks in your environment at the expense of the WiFi speed If no other WiFi networks are present in your environment you can clear the Enable 20 40 MHz Coexistence check box to increase the WiFi speed to the maximum supported speed Note 20 40 MHz coexistence applies to the 2 4 GHz band only Fragmentation Length 256 2346 The fragmentation length the default is 2346 CTS RTS threshold the default is 2347 and the preamble mode the default is Automatic are reserved for WiFi CTS RTS Threshold _ testing and advanced configuration only Do not change these settings unless 1 2347 directed by NETGEAR support or unless you are sure what the consequences are Incorrect settings might disable the WiFi function of the modem router unexpectedly Preamble Mode Transmit Power You can lower
11. The configuration settings of the modem router are stored within the modem router in a configuration file You can back up save this file to your computer or restore it Back Up the Settings You can save a copy of the current configuration settings gt To back up the modem router s configuration settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Manage the Modem Router and Monitor the Traffic 153 gt N600 and AC750 WiFi DSL Modem Routers A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Administration gt Backup Settings The Backup Settings screen displays 6 Click the Back Up button 7 Choose a location to store the file on your computer The name of the backup file is NETGEAR_D3600 cfg or NETGEAR_D6000 cfg 8 Follow the directions of your browser to save the file Restore the Settings lf you backed up the configuration file you can restore the configuration from this file To restore configuration settings that you backed up 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter t
12. WPA PSK TKIP WPA2 PSK AES Security Encryption WEP Authentication Type Automatic v Encryption Strength 128 bit v Security Encryption WEP Key Key1 Key 2 Key 3 Key 4 From the Authentication Type menu in the Security Encryption WEP section select one of the following types e Shared Key Clients can use only Shared Key authentication e Automatic Clients can use either Open System or Shared Key authentication Manage the WiFi Network Settings 72 N600 and AC750 WiFi DSL Modem Routers 8 From the Encryption Strength menu in the Security Encryption WEP section select the encryption key size e 64 bit Standard WEP encryption using 40 64 bit encryption e 128 bit Standard WEP encryption using 104 128 bit encryption This selection provides stronger encryption security 9 In the Security Encryption WEP Key section generate the key automatically a Inthe Passphrase field enter a passphrase b Click the Generate button For 64 bit WEP four different WEP keys are generated and the four key fields are populated with different WEP keys For 128 bit WEP only one WEP key is generated and the four key fields are populated with the same WEP key c Specify the active key by selecting the Key 1 Key 2 Key 3 or Key 4 radio button Only one key can be the active key To join the guest WiFi network a user must enter the key value for the key that you specified as the active key 10 Click the
13. WiFi security but users must know the SSID to be able to join the WiFi network of the modem router Enable Wireless By default WiFi clients that are connected to the 2 4 GHz band of the main WiFi network Isolation can access other WiFi devices or Ethernet devices that are connected to the main WiFi network To prevent access between devices on the 2 4 GHz band of the main WiFi network select the Enable Wireless Isolation check box Name SSID The SSID is the WiFi network name If you did not change the SSID the default SSID displays The default SSID is also printed on the product label see Bottom Panel Product Label on page 13 Note NETGEAR recommends that you do not change the default SSID If you must change the SSID enter a 32 character maximum case sensitive name in this field Channel From the Channel menu select Auto for automatic channel selection or select an individual channel The default selection is Auto Note In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this situation occurs experiment with different channels to see which one is the best Note If you use multiple WiFi access points APs reduce interference by selecting different channels for adjacent APs NETGEAR recommends a channel spacing of four channels between adjacent APs for example use Channels 1 and 5 or 6 and 10 Mode From
14. router to join the WiFi network For more information see Use WPS to Add a Device to the WiFi Network on page 64 Solid green A USB device is connected and is ready Blinking green A USB device is plugged in and is trying to connect Off No USB device is connected or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device Ethernet Solid green One or more Ethernet ports are connected to powered on devices Blinking green One or more Ethernet ports are transmitting or receiving traffic ri Off None of the Ethernet ports are connected to a powered on device Back Panel with Ports Buttons DC Connector and Antennas The following figure shows the ports button DC connector and antennas on the back panel of the modem router Ethernet WiFi DC power LAN ports ADSL On Off connector 1 through3 port button Ethernet LAN port 4 or Reset and USB port WAN port WPS button z LANI LAN Reset WiFi WPS On Off Figure 3 Modem router back panel Hardware Overview of the Modem Router 11 N600 and AC750 WiFi DSL Modem Routers Viewed from left to right the back panel contains the following components Antenna One fixed antenna that you can swivel in any direction DC power connector Connect the power adapter that came in the product package to the DC power connector USB port One USB 2 0 port Ethernet LAN ports Four Gigabit Ethernet RJ 45 LAN ports to connect
15. sent Secure connection use SSL Select this check box to send messages over a secure connection My mail server requires If your outgoing email server requires authentication select this check box authentication and specify the following settings e In the User Name field enter the user name for the outgoing email server e In the Password field enter the password for the outgoing email server Send logs according to this schedule To send logs based on a schedule select one of the following options from the menu When log is full This is the default selection Hourly Logs are sent every hour Daily Logs are sent every day From the Time menu specify the time of day and select the am or pm radio button Weekly Logs are sent every week From the Day menu select the day From the Time menu specify the time of day and select the am or pm radio button If you do not want logs to be sent at all select the None option from the menu Control Access to the Internet 101 N600 and AC750 WiFi DSL Modem Routers 8 Click the Apply button Your settings are saved Logs are sent automatically If the log fills before the specified time it is sent After the log is sent it is cleared from the modem router memory If the modem router cannot email the log and the log buffer fills the modem router overwrites the log Control Access to the Internet 102 Share a Storage Device This chapter describes how to acce
16. the problem might be one of the following e Your Internet service provider ISP might require a login program Ask your ISP whether they require PPP over Ethernet PPPoE or some other type of login e If you selected a login program the service name user name or password might be incorrectly set For more information see Troubleshoot PPPoE or PPPoA on page 193 Troubleshooting 192 gt N600 and AC750 WiFi DSL Modem Routers Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name For more information see Manually Set Up the Internet Connection on page 44 If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer s MAC address do one of the following Inform your ISP that you bought a new network device and ask them to use the modem router s MAC address Configure your modem router to clone your computer s MAC address For more information see Manually Set Up the Internet Connection on page 44 Troubleshoot PPPoE or PPPoA If you use a PPPoE or PPPoA connection to your ISP make sure that the connection works To verify that your PPPoE or PPPoA connection is working 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user na
17. 0 cccseeenens ve dovadwreesdderw dean ea dead 13 Chapter 2 Install and Access the Modem Router and Its Network Position Your Modem Router 0 cece cece cece cece nent enren iS Before You Connect to the Modem Router 0 c cee cece neces 16 Wired COMME CUO 25552454 804 25a ened bewdedeaeee eres euekaie ces 16 WIF CONNOCTION oicececctae tee necks th tepoenerraeueenuesesueseaues 16 Types of GCMs te tapes a ccaseessdacansatusereceeeaiakeceancsa ou 17 NETGEAR genie Setup WiZard 0 ccc ccc cnet eens 17 Set Up Your Modem Router for DSL Service 00 c cece eee eee 18 D LOVCE eee ee ee ee ee a ee ere ee eee er ee 18 Cable the Modem Router for DSL Service and Access the Modem Router 19 Set Up Your Modem Router for Cable or Fiber Service 00 26 Log In to the Modem Router After Setup to View or Change Settings 33 Change the Language 0 cece ccc cence nen e ene eeenee 34 Change the admin Password 22240 0troranraer re anderesmbagitedeaae eaneees 35 Let the Modem Router Automatically Update Its Firmware 36 Access the Modem Router with the NETGEAR genie App 37 Chapter 3 Manage the Internet Settings Manually Use the Setup Wizard After Initial Setup 2 0 cee nes 39 Manually Set Up the Internet Connection 0 cece eee eens 44 Specify an Internet Connection Without a Login 0006 44 Specify an Internet Connection T
18. 102 shares to access the device over the Internet and download or upload files If you set up Dynamic DNS see Set Up and Manage Dynamic DNS on page 125 you can also type a URL domain name for example ftp MyName mynetgear com shares The default port is number 21 which you can change Share a Storage Device 109 T N600 and AC750 WiFi DSL Modem Routers Click the Apply button Your settings are saved Use FTP Within Your Network File Transfer Protocol FTP lets you download receive and upload send large files faster Note For information about using FTP to access a storage device over the Internet see Chapter 8 Access Storage Devices Through the Internet gt To setup FTP access 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt USB Storage gt Advanced Settings BASIC anvanceD ADVANCED Home USB Storage Advanced Settings Refresh Setup Wizard WPS Wizard Network Device Name readyshare gt Setup Workgroup Workgroup v USB Storage Enable Access Method Link Basic Settings Network Connection weadyshare O FP Iread share rutrloain neishar
19. 4 GHz band of the main network is enabled If the 2 4 GHz band is disabled but the 5 GHz band is enabled the WiFi LED on the front of the modem router lights green If both radios are off the WiFi LED is off too Broadcast Name Displays whether the 2 4 GHz band of the main network broadcasts its SSID Wireless Isolation Displays whether wireless isolation is enabled for the 2 4 GHz band of the main network Wi Fi Protected Setup Displays whether the modem router keeps its existing WiFi settings when you use WPS to connect a device to the 2 4 GHz band of the main network e Configured The modem router keeps its existing WiFi settings This is the default setting Not configured The modem router generates a random SSID and passphrase and changes the security mode to WPA WPA2 PSK mixed mode The basic set service identification BSSID of the 2 4 GHz band for both the main network and guest network The BSSID is the MAC address of the 2 4 GHz radio Wireless Settings 5 0GHz The settings of the WiFi port for the 5 GHz band of the main network For information about how to configure the settings of the main network see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56 Control the WiFi Radios on page 73 and Manage Advanced WiFi Features on page 6 Name SSID The WiFi network name for the 5 GHz band of the main network The location country The channel that the 5 GHz band of the main network
20. A login screen displays c Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive d Click the OK button The BASIC Home screen displays The firmware version is stated in the top right under the Logout button To determine whether you must reconfigure the modem router after updating which is unlikely but possible visit downloadcenter netgear com go to the support page for your product and locate and read the new firmware release notes Manually Upload New Firmware and Update the Modem Router Downloading firmware and updating the modem router are two separate tasks that are combined in the following procedure To download new firmware manually and update your modem router 1 2 Visit downloadcenter netgear com locate the support page for your product and download the new firmware Read the new firmware release notes to determine whether you must reconfigure the modem router after updating which is unlikely but possible Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Admini
21. Access menu select the settings that you want All no password the default allows all users to access the network folder The other option is that only the admin user is allowed access to the network folder The password for admin is the same one that you use to log in to the modem router 12 Click the Apply button The folder is added on the storage device Change a Network Folder Including Read and Write Access on a USB Drive You can change network folders on storage devices connected to the USB port on the modem router gt To change a network folder 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router Share a Storage Device 113 N600 and AC750 WiFi DSL Modem Routers The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt USB Storage gt Advanced Settings Se svvancen ADVANCED Home USB Storage Advanced Settings Refresh Setup Wizard WPS Wizard Network Device Name readyshare gt Setup Workgroup Workgroup v USB Storage Enable Access Method Link Basic Settings F Network Connection weadyshare z F FTP via internet fip 0 0 0 0 shares gt Security gt Administration Available Network Folders
22. Add an Outbound Firewall Rule for a Custom Service or Application The modem router lists many default services and applications that you can use in outbound rules If the service or application is not predefined you specify a custom service or application in an outbound rule To add an outbound firewall custom for a custom service or application 1 Find out which protocol and port number or range of numbers the service or application uses You can usually find this information by contacting the publisher of the service or application or through online user or news groups Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Security gt Block Services Control Access to the Internet 91 N600 and AC750 WiFi DSL Modem Routers EE Abvancen ADVANCED Home Block Services act Wana Ge Gimp Services Blocking CSD Never Per Schedule Always gt Setup gt USB Storage Service Table v Security z Service Type Port gt Administration gt Advanced Setup 7 If this is the first time that you add an outbound firewall rule in the Service Blocking section specify how the mode
23. DSL Modem Routers Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation NAT The modem router is programmed to recognize some of these applications and to work correctly with them but other applications might not function well In some cases one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server A WARNING DMZ servers pose a security risk A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The modem router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service or application for which you set up a port forwarding or port triggering rule Instead of discarding this traffic you can direct the modem router to forward the traffic to one computer on your network This computer is called the default DMZ server gt To set up a default DMZ server 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the modem router user name and password The user name is admi
24. Forwarding Port Triggering The Port Forwarding Port Triggering screen displays 7 Make sure that the Port Forwarding radio button is selected 8 Click the Add Custom Service button C LED Service Name Protocol External Start Port 1 65534 External End Port 1 65534 v Use the same port range for Internal port Internal Start Port 1 65534 Internal End Port Internal IP address 192 168 1 Or select from currently attached devices IP Address Device Name 192 168 1 2 BUSINESSLAPTOP 9 Specify a new port forwarding rule with a custom service or application as described in the following table Field Description S Enter the name of the custom service or application Protocol Select the protocol TCP or UDP that is associated with the service or application If you are unsure select TCP UDP External Start Port Enter the external start port number that the service or application uses External End Port Enter the external end port number that the service or application uses Internal Start Port Specify the internal start port by one of these methods e Leave the Use the same port range for Internal port check box selected e Clear the Use the same port range for Internal port check box and enter the internal start port number that the service or application uses Manage Port Forwarding and Port Triggering 175 N600 and AC750 WiFi DSL Modem Routers Field Deseripton Internal End Port
25. Language 123 Specify the TIME OUl ss cas sc4atadeiavavaiseitietanteacaseeaceaeanas 123 Chapter 8 Access Storage Devices Through the Internet Set Up and Manage Dynamic DNS 0 ccc eee eens 125 Your Personal FTP Server 0 ccc ccc cece nent e teen ees 125 per Ue Dynamic DNS 222654506580 eens te eee e g rnnr 126 Access Storage Devices Through the Internet 0 00 eee eee 127 Set Up FTP Access Through the Internet 0 00 cece eee eens 127 Access Storage Devices Through the Internet with FTP 129 Chapter 9 Manage the WAN and LAN Network Settings Manage the ADSL SettingS 0 ccc c ccc cece nen n ees 131 Change the Type of Physical WAN Connection 0 00 eee cues 133 Manage the WAN Security SettingS 0 cece cece eee eee es 134 Set Up a Default DMZ Server 0 teens 135 Manage IGMP Proxying and VPN Pass Through eeeeeeee 136 Manage NAT FIICMNG 4424 2cc26 006 cedceeodestadwehisesdaesad sanenas 137 Manage the SIP Application Level Gateway 0 cece eee ees 137 Manage the Modem Router s LAN IP Address Settings 4 138 Manage Reserved LAN IP Addresses 0 0 00 cece cece ce ence eens 139 Reserve a LAN IP address 0 cece cece cece eee een e eens 139 Change a Reserved IP Address 0 cece cence cece nee ees 140 Remove a Reserved IP Address Entry 0 0 ce
26. Note For enhanced security restrict access to as few external IP addresses as practical Select one of the following radio buttons and configure the options accordingly e To allow access from a single IP address on the Internet select the Only This Computer radio button Enter the IP address to be allowed access e To allow access from a range of IP addresses on the Internet select the IP Address Range radio button Enter a beginning and ending IP address to define the allowed range e To allow access from any IP address on the Internet select the Everyone radio button This radio button is selected by default 8 Specify the port number for accessing the web management interface The default is 8443 which is a common alternate for HTTPS For greater security enter a custom port number for the remote web management interface Choose a number from 1024 to 65535 but do not use the number of any common service port 9 Click the Apply button Your settings are saved gt To use remote access 1 Launch an Internet browser on a computer that is not on your home network 2 Enter your modem router s WAN IP address into your browser s address or location field followed by a colon and the custom port number For example if your external address is 100 168 110 147 and you use port number 8443 enter https 100 168 110 147 8443 in your browser Manage the Modem Router and Monitor the Traffic 171 Manage Port Forwarding
27. Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space gt Advanced Setup weadyshare USB_Storage All no password All no password U U_Drive 3 7G 3 7G Safely Remove USB Device 6 Click the Edit button Edit Network Folder USBDevice U_Drive 3 7G File System FAT32 oa e ShareName Name USB USB_Storage ss Read Access All no password Write Access All no password Close Window 7 Change the settings in the fields as needed For more information about the settings see Add a Network Folder on a Storage Device on page 112 8 Click the Apply button Your settings are saved Share a Storage Device 114 N600 and AC750 WiFi DSL Modem Routers Safely Remove a USB Device gt Before you physically disconnect a USB device from the USB port on the modem router log in to the modem router and take the drive offline To remove a USB device safely 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select READYSHARE The USB Settings Basic Settings screen displays Click the Safely Remove USB Device button The device goes
28. a login for PPPoE service 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select Internet The Internet Setup screen displays In the Does your Internet connection require a login section make sure that the Yes radio button is selected The Yes radio button is selected by default Manage the Internet Settings Manually 47 N600 and AC750 WiFi DSL Modem Routers internet Setup es I aL Does your Internet connection require a login Wireless No Attached Devices Internet Service Provider PPPoE PPP over Ethernet v Parental Controls ReadySHARE isis guest Password Guest Network Service Name If Required Connection Mode Always On Idle Timeout in Minutes Internet IP Address Get Dynamically from ISP Use Static IP Address IP Address IP Subnet Mask Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary DNS Secondary DNS Router MAC Address Use Default Address Use Computer MAC Address Use This MAC Address NAT Network Address Translation Enable Disable 7 From the Encapsulation menu select PPPoE PPP over Ethernet 8 Enter
29. a value from 616 to 1500 The default MTU maximum transmit unit value is 1500 The normal MTU value for most Ethernet networks is 1500 bytes or 1492 bytes for PPPoE connections 7 Click the Apply button Your settings are saved Manage the Internet Settings Manually 54 Manage the WiFi Network Settings This chapter describes how you can manage the WiFi network settings of the modem router The chapter includes the following sections Manage the Basic WiFi Settings and WiFi Security of the Main Network Use WPS to Add a Device to the WiFi Network Manage the WiFi Settings and WiFi Security of the Guest Network Control the WiFi Radios Manage the WPS Settings Manage Advanced WiFi Features Manage Wi Fi Multimedia Quality of Service For information about setting up a WiFi access list and managing WiFi access see Set Up a WiFi Access List and Manage WiFi Access on page 97 55 N600 and AC750 WiFi DSL Modem Routers Manage the Basic WiFi Settings and WiFi Security of the Main Network The modem router comes with preset security This means that the WiFi network name SSID network key password and security option encryption protocol are preset in the factory The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security You can find the preset SSID and password on the product label see Bottom Panel Product Label on page 13 IMPORTANT NETGEAR recommends that you
30. address do the following a Select either the No or the I don t know radio button b Click the Next button Install and Access the Modem Router and Its Network 32 N600 and AC750 WiFi DSL Modem Routers Problem Detecting the Internet Connection MAC Address if you previously connected to your Internet service with a computer or another router NETGEAR Genie can use the same MAC address thal worked before A MAC address is a unique number You can find the MAC address of the computer or router on its product label Enter the MAC address here format AABBCCDDEEFF c Enter the MAC address of the computer or router with which you previously were able to connect to the Internet You might find the MAC address on the product label of your device Enter the MAC address in the AABBCCDDEEFF format not in the AA BB CC DD EE FF format d Click the Next button 20 If the Congratulations screen still does not display and the modem router still does not connect to the Internet do the following a e205 Review all your settings Make sure that you selected the correct options and entered everything correctly Run the Setup Wizard one more time Contact your ISP to verify that you are using the correct configuration information Read Troubleshoot the Internet Connection on page 191 If problems persist register your NETGEAR product and contact NETGEAR technical support Log In to the Modem Router After Setup to Vie
31. are saved Manage the WAN Security Settings The WAN security settings include port scan protection and denial of service DoS protection which can protect your LAN against attacks such as Syn flood Smurf Attack Ping of Death and many others By default DoS protection is disabled and a port scan is rejected You can also enable the modem router to respond to a ping to its WAN Internet port This feature allows your modem router to be discovered Enable this feature only as a diagnostic tool or if a specific reason exists gt To change the default WAN security settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays To enable port scan and DoS protection clear the Disable Port Scan and DoS Protection check box Note Enabling port scan and DoS protection might affect the performance of the modem router To enable modem router to respond to a ping select the Respond to Ping on Internet Port check box Click the Apply button Your settings are saved Manage the WAN and LAN Network Settings 134 N600 and AC750 WiFi
32. do not change your preset security settings If you decide to change your preset security settings make a note of the new settings and store the note ina safe place where you can easily find it View or Change the Basic WiFi Settings You can view or change the basic WiFi settings and WiFi security The modem router simultaneously supports the 2 4 GHz band for 802 11n 802 119 and 802 11b devices and the 5 GHz band for 802 11na and 802 11a devices and for the AC750 WiFi DSL Modem Router Model D6000 also 802 11ac devices Tip If you decide to change the WiFi settings of the modem router s main network use a wired connection to avoid being disconnected when the new WiFi settings take effect gt To view or change the basic WiFi settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select Wireless Manage the WiFi Network Settings 56 N600 and AC750 WiFi DSL Modem Routers Home xDSL internet Wireless Attached Devices Parental Controls ReadySHARE Guest Network gt Wireless Settings Region Selection Region Europe Wireless Network 2 4GHz b g n V Enable SSID Broadcast
33. e Only This IP Address Enter the required address in the Start field to apply the rule to a single device on your LAN e IP Address Range Enter the required addresses in the Start and End fields to apply the rule to a range of devices All IP Addresses All computers and devices on your LAN are covered by this rule By default the All IP Addresses radio button is selected 12 Click the Add button The new rule is added to the Service Table on the Block Services screen Change an Outbound Firewall Rule You can change an existing outbound firewall rule To change an outbound firewall rule 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Security gt Block Services The following figure shows two rules in the Service Table Control Access to the Internet 93 N600 and AC750 WiFi DSL Modem Routers ADVANCED Home Block Services ae Wea Ca ED Services Blocking Always gt USB Storage Service Table v Security Service Type Port 0 Age of Empire 47624 47624 Parental Controls 1 Quakell li 27960 27960 Block Sites Schedule E mail gt Administration gt
34. in the Passphrase field enter a phrase of 8 to 63 characters To join the 2 4 GHz band of the guest WiFi network a user must enter this passphrase WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the 2 4 GHz band of the guest WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps To use WPA WPA2 security in the Passphrase field enter a phrase of 8 to 63 characters To join the 2 4 GHz band of the guest WiFi network a user must enter this passphrase Passphrase The passphrase that provides users access to the guest WiFi network in the 2 4 GHz band The passphrase is also referred to as the password or key Wireless Settings Profile 5GHz a n Enable Guest By default the guest WiFi network is disabled To enable the guest WiFi network for Network the 5 GHz band select the Enable Guest Network check box Enable SSID By default the modem router broadcasts its SSID of the 5 GHz band so that WiFi Broadcast stations can detect the WiFi name SSID in their scanned network lists To turn off the SSID broadcast for the 5 GHz band of the guest WiFi network clear the Enable SSID Broadcast check box Allow guest to By default WiFi clients that are connected to the 5 GHz band of the guest WiFi network access My Local cannot access WiFi devices or Ethernet devices that are connected to the main WiFi Network
35. network e Are you using the correct network name SSID and password Configure WEP Legacy WiFi Security for the Guest WiFi Network Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is superseded by WPA PSK and WPA2 PSK WEP supports speeds of up to 54 Mbps the modem router is capable of speeds of up to 300 Mbps in the 2 4 GHz band Manage the WiFi Network Settings 71 N600 and AC750 WiFi DSL Modem Routers IMPORTANT The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network For you to be able to configure WEP in the guest WiFi network first configure the mode for the main WiFi network as Up to 54 Mbps For information about configuring the WiFi mode see View or Change the Basic WiFi Settings on page 56 gt To configure WEP security for the guest WiFi network 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network In the address field of your browser enter http routerlogin net The login screen displays Type admin for the user name and type your password If you did not yet personalize your password type password for the password Click the OK button The BASIC Home screen displays Select BASIC gt Guest Network The Guest Network Settings screen displays In the Security Options section select the WEP radio button Security Options None WEP WPA PSK TKIP WPA2 PSK AES
36. network This is the default setting for the guest WiFi network WEP Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is superseded by WPA PSK and WPA2 PSK The WEP option displays only if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2 4 GHz band see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56 For information about configuring WEP see Configure WEP Legacy WiFi Security on page 62 WPA PSK TKIP WPA provides a secure connection but is superseded by WPA2 The WPA PSK TKIP option displays only if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2 4 GHz band see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56 To use WPA security in the Passphrase field enter a phrase of 8 to 63 characters To join the 2 4 GHz band of the guest WiFi network a user must enter this passphrase Manage the WiFi Network Settings 69 N600 and AC750 WiFi DSL Modem Routers Field Description S continued e WPA2 PSK AES WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA Select WPA2 to allow 802 11n devices to connect to the 2 4 GHz band of the guest WiFi network at the fastest speed If your network includes older devices that do not support WPA2 select WPA PSK TKIP WPA2 PSK AES security To use WPA2 security
37. network To allow access to the main WiFi network select the Allow guest to access My Local Network check box Enable Wireless By default WiFi clients that are connected to the 5 GHz band of the guest WiFi network Isolation can access other WiFi devices on the guest WiFi network To prevent WiFi clients that are connected to the 5 GHz band of the guest WiFi network from accessing other WiFi devices on the guest WiFi network select the Enable Wireless Isolation check box Guest Wireless The SSID is the 5 GHz WiFi band name If you did not change the SSID the default Network Name SSID displays which is NETGEAR 5G_Guest1 NETGEAR 5G_Guesi2 or SSID NETGEAR 5G_ Guests If you want to change the SSID in the 5 GHz band for the guest WiFi network enter a 32 character maximum case sensitive name in this field Manage the WiFi Network Settings 70 N600 and AC750 WiFi DSL Modem Routers Field Description S Security Options If you want to change the WiFi security select one of the following WiFi security options for the 5 GHz band of the guest WiFi network e None An open WiFi network that does not provide any security Any WiFi device can join the 5 GHz band of the guest WiFi network This is the default setting for the guest WiFi network WPA2 PSK AES WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA Select WPA2 to allow 802 11ac for the AC750 WiFi DSL Modem Rou
38. network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is allowed by the ISP Use This MAC Address Enter the MAC address that you want to use NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is needed in most situations Select the NAT setting e Enable NAT is enabled This is the default setting e Disable NAT is disabled Click the Apply button Your settings are saved Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 191 Manage the Internet Settings Manually 46 N600 and AC750 WiFi DSL Modem Routers Specify an Internet Connection That Uses a Login and PPPoE Service If you want to manually configure the Internet connection settings use the information that your ISP gave you to log in to your Internet service If you cannot find this information contact your ISP To view or specify the Internet connection settings with
39. offline Physically disconnect the USB device Share a Storage Device 115 Share a USB Printer The ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port on your modem router You can share this USB printer among the Windows and Mac computers on your network The chapter includes the following sections Install the Printer Driver and Cable the Printer Download the ReadySHARE Printer Utility Install the ReadySHARE Printer Utility Use the Shared Printer View or Change the Status of a Printer Use the Scan Feature of a Multifunction USB Printer Change NETGEAR USB Control Center Settings 116 N600 and AC750 WiFi DSL Modem Routers Install the Printer Driver and Cable the Printer Some USB printer manufacturers for example HP and Lexmark request that you do not connect the USB cable until the installation software prompts you to do so gt To install the driver and cable the printer 1 On each computer on your network that shares the USB printer install the driver software for the USB printer lf the printer driver is not installed contact the printer manufacturer Use a USB printer cable to connect the USB printer to a modem router USB port USB port Download the ReadySHARE Printer Utility The utility works on Windows computers Mac computers smart phones and tablets gt To download the ReadySHARE Printer utility 1 2 3 Visit www netgear com readysha
40. or application For information about blocking specific keywords URLs or sites see Use Keywords to Block Internet Sites on page 85 This type of blocking is another aspect of the outbound firewall For information about inbound firewall rules see Manage Port Forwarding and Port Triggering on page 172 Note Service blocking means the same as applying outbound firewall rules Add an Outbound Firewall Rule You can add an outbound firewall rule to prevent access to a specific service or application on the Internet gt To add an outbound firewall rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Security gt Block Services Control Access to the Internet 89 N600 and AC750 WiFi DSL Modem Routers NEASIEN Advance ADVANCED Home Block Services act Wana Ge Gimp Services Blocking WPS Wizard Per Schedule Always gt Setup gt USB Storage Service Table v Security Service Type Port E mail gt Administration gt Advanced Setup 6 In the Service Blocking section specify how the modem router applies outbound rules e Per Schedule The modem
41. port is open and whether that port is still active for each IP address To refresh the information in the UPnP Portmap table click the Refresh button Manage the WAN and LAN Network Settings 149 Manage the Modem Router and Monitor the Traffic 10 This chapter describes how you can manage the settings for administering and maintaining your modem router and monitor the network The chapter includes the following sections Update the Firmware of the Modem Router Manage the Configuration File of the Modem Router Return the Modem Router to Its Factory Default Settings View the Status and Statistics of the Modem Router Manage the Activity Log View Devices Currently on the Network Manage the Modem Router Remotely For information about changing the admin password see Change the admin Password on page 35 150 N600 and AC750 WiFi DSL Modem Routers Update the Firmware of the Modem Router The modem router firmware is stored in flash memory You can check to see if new firmware is available and update the modem router to the new firmware You can also visit the NETGEAR support website download the firmware manually and update the modem router to the new firmware Check for New Firmware and Update the Modem Router For you to check for new firmware the modem router must be connected to the Internet gt To check for new firmware and update your modem router 1 2 Launch an Internet browser from a computer or
42. the PIN of the WiFi device that you are trying to connect To let a WiFi device join the modem router s WiFi network using WPS with the PIN method 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt WPS Wizard The screen displays a description of the WPS method 6 Click the Next button The Add WPS Client screen adjusts The Push Button recommended radio button is selected by default 7 Select the PIN Number radio button ADVANCED Home Add WPS Client Setup Wizard Select a setup method Push Button recommended WPS Wizard PIN Number gt Setup This is the security PIN of the WPS client While connecting WPS enabled adapters provide a randomly generated security PIN gt USB Storage Enter Client s PIN NERC gt Security gt Administration gt Advanced Setup 8 Inthe Enter Client s PIN field enter the PIN number of the WiFi device 9 Click the Next button For four minutes the modem router attempts to find the WiFi device that is the client that you want to join the modem router s main WiFi network During this time the WPS LED on the top panel
43. the WiFi transmit power by selecting a value lower than 100 from Control the Transmit Power Control menu The setting of 100 allows the modem router to use the maximum WiFi transmit power to transmit WiFi packets Reducing the transmit power can save the power consumption for the modem router but also reduces the WiFi coverage If you want to ensure maximum WiFi coverage NETGEAR recommends that you leave the setting on the Transmit Power Control menu at 100 7 Click the Apply button Your settings are saved Manage Wi Fi Multimedia Quality of Service Wi Fi Multimedia Quality of Service WMM QoS prioritizes WiFi voice and video traffic over the WiFi link WMM QoS prioritizes WiFi data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS WMM must be enabled on both the application and the client running that application Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category which receives a lower priority than voice and video WMM QoS is automatically enabled for the modem router However you can disable WMM Qos Manage the WiFi Network Settings 78 N600 and AC750 WiFi DSL Modem Routers gt Todisable WMM QoS 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlog
44. the browser and launching it again Make sure that you are using the correct login information The user name is admin and the default password is password Make sure that Caps Lock is off when you enter this information If you are attempting to set up your modem router as a replacement for an ADSL gateway in your network the modem router cannot perform many gateway services For example the modem router cannot convert ADSL or cable data into Ethernet networking information NETGEAR does not support such a configuration Troubleshooting 190 N600 and AC750 WiFi DSL Modem Routers Troubleshoot the Internet Connection lf your modem router cannot access the Internet check the DSL connection then the WAN TCP IP connection Troubleshoot the DSL Link lf your modem router is unable to access the Internet first determine whether the DSL link with the service provider is working The DSL LED i indicates the state of this connection DSL LED Is Green If the DSL link LED is green the ADSL connection is good You can be confident that the service provider connected your line correctly and that your wiring is correct DSL LED Is Blinking Green If the DSL LED is blinking green your modem router is attempting to make an ADSL connection with the service provider The DSL LED turns green within several minutes If the DSL LED does not turn green disconnect all telephones on the line If this solves the problem reconnect the telepho
45. the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays Select a NAT Filtering radio button e Secured Provides a secured firewall to protect the computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from functioning e Open Provides a less secured firewall but allows almost all Internet applications to function By default the Open radio button is selected Click the Apply button Your settings are saved Manage the SIP Application Level Gateway The application level gateway ALG for the Session Initiation Protocol SIP is enabled by default for enhanced address and port translation However some types of VoIP and video traffic might not work well when the SIP ALG is enabled For this reason the modem router provides the option to disable the SIP ALG gt To change the default SIP ALG setting 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net Manage the WAN and LAN Network Settings 137 N600 and AC750 WiFi DSL Modem Routers A login screen displays 3 Enter the user name and password for the modem router The user name is admin The defa
46. the web management interface check the following If you are using an Ethernet connected computer check the Ethernet connection between the computer and the modem router lf the computer is set to a static or fixed IP address this setting is uncommon either change the computer to obtain an IP address automatically from the modem router through DHCP or change the IP address of the computer to a static or fixed IP address in the 192 168 1 2 192 168 1 254 range Make sure that your computer can reach the modem router s DHCP server Recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server These autogenerated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the computer to the modem router and reboot your computer If your modem router s IP address was changed and you do not know the current IP address use an IP scanner application to detect the IP address If you still cannot find the IP address clear the modem router s configuration to factory defaults This sets the modem router s IP address to 192 168 1 1 For more information see Return the Modem Router to Its Factory Default Settings on page 155 and Factory Settings on page 199 Make sure that Java JavaScript or ActiveX is enabled in your browser If you are using Internet Explorer click the Refresh button to be sure that the Java applet is loaded Try quitting
47. your Internet service Your ISP gave you this login information in a letter or some other way If you cannot find this login information contact your ISP e WiFi network key or password Your modem router is preset with a unique WiFi network name SSID and password for WiFi access This information is on the product label Use this information to connect a WiFi device to the WiFi network of the modem router e Modem Router login This logs you in to the modem router interface as admin from an Internet browser NETGEAR genie Setup Wizard How you can use the NETGEAR genie Setup Wizard during installation and setup of your modem router depends on the type of Internet service that you use e DSL service If you install your modem router for DSL service you can set up your modem router with the NETGEAR genie Setup Wizard which launches the first time that you set up the Internet connection for your modem router The NETGEAR genie Setup Wizard runs on any device with a web browser For more information see Set Up Your Modem Router for DSL Service on page 18 e Cable or fiber service If you install your modem router for cable or fiber service you must cancel the NETGEAR genie Setup Wizard when it launches the first time that you set up the Internet connection for your modem router You must first use the web management interface to change the default WAN connection method and then manually start the NETGEAR genie Setup Wizard For more i
48. 0 and AC750 WiFi DSL Modem Routers Manage the Activity Log The log is a detailed record of the websites users on your network accessed or attempted to access and many other modem router actions Up to 256 entries are stored in the log You can also manage which activities are logged View the Logs gt To manage which activities are logged and view the log 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Administration gt Logs ADVANCED Home Logs D Setup Wizard j Current Time Sunday Jan 02 07 11 1 admin login from source 192 168 1 2 Thursday January 01 2015 00 02 05 admin login from source 192 168 1 2 Thursday January 01 2015 00 01 56 gt Setup DHCP IP 192 168 1 2 to MAC address 60 6c 66 da 94 7c Thursday January 01 2 USB device detached The USB storage device STORE N GO U_ Drive is attached gt USB Storage January 01 2015 00 00 32 Initialized Firmware Version V1 0 0 23 1 0 1 Thursday January 01 2015 0 gt Security y Administration Router Status Attached Devices Backup Settings Set Password Firmware Update gt Advanced Setup 4 vV Attempted access to allow
49. 1 254 The modem router delivers the following parameters to any LAN device that requests DHCP e An IP address from the range that you define e Subnet mask e Gateway IP address the modem router s LAN IP address e DNS server IP address the modem router s LAN IP address gt To specify the pool of IP addresses that the modem router assigns 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt LAN Setup Manage the WAN and LAN Network Settings 142 N600 and AC750 WiFi DSL Modem Routers E Aovanceo ADVANCED Home LAN Setup Setup Wizard O o LAN TCP IP Setup y Setup IP Address Internet Setup IP Subnet Mask ADSL Settings Wireless Setup V Use Router as DHCP Server Guest Network Starting IP Address WAN Setup Ending IP Address Address Reservation IP Address Device Name MAC Address gt USB Storage CD CD CHD gt Security gt Administration Advanced Setup 6 Make sure that the Use Router as DHCP Server check box is selected This check box is selected by default 7 Specify the range of IP addresses that the modem router assigns e I
50. 2 Install and Access the Modem Router and Its Network You can also customize or specify your Internet settings manually The chapter contains the following sections e Use the Setup Wizard After Initial Setup e Manually Set Up the Internet Connection e Manage the MTU Size 38 N600 and AC750 WiFi DSL Modem Routers Use the Setup Wizard After Initial Setup Whether you use DSL cable or fiber service you can use the Setup Wizard to detect your Internet settings and automatically set up your modem router If you use cable or fiber service the default connection method must be Ethernet WAN for you to be able to use the Setup Wizard successfully For more information about the default connection method see Change the Type of Physical WAN Connection on page 133 2 To use the Setup Wizard 1 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup Wizard The screen that displays depends on whether the type of Internet connection is DSL cable or fiber e DSL connection SASIC ADVANCED Select Country a United States Select ISP gt Setup ISP gt USB Storage The Smart Setup Wizard can det
51. 2 4 GHz band of the main WiFi network a user must enter this passphrase WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the 2 4 GHz main WiFi network of the modem router However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps To use this type of security in the Passphrase field enter a phrase of 8 to 63 characters To join the 2 4 GHz band of the main WiFi network a user must enter this passphrase Passphrase The passphrase that provides users access to the WiFi network in the 2 4 GHz band The passphrase is also referred to as the password or key Wireless Network 5GHz 11a n Enable SSID By default the modem router broadcasts its SSID so that WiFi stations can detect the Broadcast WiFi name SSID in their scanned network lists To turn off the SSID broadcast clear the Enable SSID Broadcast check box Turning off the SSID broadcast provides additional WiFi security but users must know the SSID to be able to join the WiFi network of the modem router Enable Wireless By default WiFi clients that are connected to the 5 GHz band of the main WiFi network Isolation can access other WiFi devices or Ethernet devices that are connected to the main WiFi network To prevent access between devices on the 5 GHz band of the main WiFi network select the Enable Wireless Isolation check box Manage the WiFi Network Settin
52. 42 N600 and AC750 WiFi DSL Modem Routers Take one of the following actions e lf your ISP assigned you a fixed static IP address do the following a Select the Yes radio button b Click the Next button Enter the fixed IP settings assigned by your Intermet Service Provider and click Next to proceed My IP Address Subnet Mask Default Gateway Preferred DNS Server Alternate ONS Server c Enter the address information that your ISP gave you for your fixed IP address configuration d Click the Next button e If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address do the following a Select either the No or the I don t know radio button b Click the Next button Problem Detecting the Internet Connection MAC Address if you previously connected to your Internet service with a computer or another router NETGEAR Genie can use the same MAC address that worked before A MAC address is a unique number You can find the MAC address of the computer or router on its product label Enter the MAC address here format AABBCCDDEEFF c Enter the MAC address of the computer or router with which you previously were able to connect to the Internet You might find the MAC address on the product label of your device Enter the MAC address in the AABBCCDDEEFF format not in the AA BB CC DD EE FF format d Click the Next button Manage the Internet Settings Manu
53. 5 Note Be sure to change the password for the user name admin to a secure password The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters numbers and symbols It can be up to 30 characters See Change the admin Password on page 35 gt To set up remote management 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Remote Management ADVANCED ADVANCED Home Setup Wizard Turn Remote Management On WPS Wizard Remote Management Address https 100 168 100 81 8443 gt Setup Allow Remote Access By gt USB Storage Only This Computer gt Security IP Address Range gt Administration Everyone v Advanced Setup Port Number Wireless Settings Port Forwarding Port Triggering Dynamic DNS Static Routes Manage the Modem Router and Monitor the Traffic 170 N600 and AC750 WiFi DSL Modem Routers 6 Select the Turn Remote Management On check box 7 Inthe Allow Remote Access By section specify the external IP addresses to be allowed to access the modem router s remote management
54. 9290 5 p b From the View menu select Security c Click the Advanced button at the bottom of the screen d Leave the Log out after minutes of inactivity check box cleared Use Time Machine to Back Up onto a Storage Device You can use Time Machine to back up your Mac computers onto a USB hard disk drive that is connected to the USB port on the modem router gt To back up your Mac onto a USB hard drive 1 Prepare your USB device with a compatible format and partitions See Set Up a USB Hard Drive on a Mac on page 106 Share a Storage Device 107 ar a 10 11 N600 and AC750 WiFi DSL Modem Routers If you plan to back up a large amount of data see Prepare to Back Up a Large Amount of Data on page 107 Insert your USB storage drive into the USB port on the modem router Note If your USB device uses a power supply you must use it when you connect the USB device to the modem router When you connect the USB device to the USB port on the modem router it might take up to two minutes before the USB device is ready for sharing By default the USB device is available to all computers on your local area network LAN On your Mac computer select Go gt Connect to Server Type afp routerlogin net When prompted to enter your name and password select the Guest radio button Click the Connect button A list of connected devices displays This list includes the name admin when you log in as admin From the Apple men
55. Access to the Internet 82 N600 and AC750 WiFi DSL Modem Routers Create a free OpenDNS account Please enter your information below Usemame Password Confirm Password Email Confirm Email Previous a Complete the fields b Click the Next button After you log on or create your account the filtering level screen displays Live Parental Controls choose a filtering level for your network All computers connected to your router will be protected from the content you select below You can customize your Live Parental Controls later on our website None Nothing blocked Minimal Protects only against phishing attacks Low Protects against pornography and phishing attacks O Moderate Protects against all adult related sites illegal actvity and phishing attacks High Previous 11 Select a radio button for a filtering level and click the Next button Control Access to the Internet 83 N600 and AC750 WiFi DSL Modem Routers Setup is complete You have successfully setup NETGEAR Live Parental Controls Powered by OpenDNS Next time you run the Management Utility it will take you to the status screen where you can check whether Live Parental Controls are enabled disable or enable Live Parental Controls modify basic settings change custom settings such as per user and time of day based Live Parental Controls Take me to the status screen 12 Click the Take me to the sta
56. Advanced Setup In the Service Table select the radio button for the rule Click the Edit button The Block Services Setup screen displays Change the settings For more information about the settings see Add an Outbound Firewall Rule for a Custom Service or Application on page 91 Click the Accept button Your settings are saved The changed rule displays in the Service Table on the Block Services screen Remove an Outbound Firewall Rule You can remove an outbound firewall rule that you no longer need To remove an outbound firewall rule 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Control Access to the Internet 94 N600 and AC750 WiFi DSL Modem Routers 5 Select ADVANCED gt Security gt Block Services The following figure shows two rules in the Service Table E Apvancen ADVANCED Home Block Services Setup Wizard seein er Services Blocking gt Setup Per Schedule Always gt USB Storage Service Table v Security Service Type Port 0 Age of Empire 47624 47624 Parental Controls 1 Quakell lll 27960 27960 Block Sites Schedule E mail gt Administration
57. Apply button Your settings are saved Control the WiFi Radios The modem router provides internal WiFi radios that broadcast signals in the 2 4 GHz and 5 GHz ranges By default they are on so that you can connect over WiFi to the modem router When the WiFi radios are off you can still use an Ethernet cable for a LAN connection to the modem router You can turn the WiFi radios on and off with the WiFi On Off button on the modem router or you can log in to the modem router and enable or disable the WiFi radios through the web management interface If you are close to the modem router it might be easier to press the WiFi On Off button If you are away from the modem router or already logged in it might be easier to enable or disable the radios through the web management interface Use the WiFi On Off Button gt To turn the WiFi radios off and on with the WiFi On Off button Press the WiFi On Off button on the back panel of the modem router for two seconds If you turned off the WiFi radios the WiFi LED turns off If you turned on the WiFi radios the WiFi LED A lights solid green Tip If you want to disable the WiFi radio or radios of the modem router use a wired connection to avoid being disconnected when WiFi radio or radios turn off Manage the WiFi Network Settings 73 N600 and AC750 WiFi DSL Modem Routers Enable or Disable the WiFi Radios If you used the WiFi On Off button to turn off the WiFi radios you cannot log i
58. C750 WiFi DSL Modem Routers In this case you must define a static route instructing your modem router that 134 177 0 0 is accessed through the ISDN modem router at 192 168 1 100 Here is an example Through the destination IP address and IP subnet mask specify that this static route applies to all 134 177 x x addresses Through the gateway IP address specify that all traffic for these addresses is forwarded to the ISDN modem router at 192 168 1 100 A metric value of 1 works fine because the ISDN modem router is on the LAN Set Up a Static Route You can add a static route to a destination IP address and specify the subnet mask gateway IP address and metric To set up a static route 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes screen displays Click the Add button Manage the WAN and LAN Network Settings 145 N600 and AC750 WiFi DSL Modem Routers ADVANCED Home Setup Wizard Route Name WPS Wizard Private gt Setup V Active Destination IP Address USB Storage IP Subnet Mask gt Security Gateway IP A
59. D Home screen Fea Description S Router Information Hardware Version The modem router model Firmware Version The version of the modem router firmware If you upgrade the firmware on the modem router the version changes Manage the Modem Router and Monitor the Traffic 158 N600 and AC750 WiFi DSL Modem Routers Field Description S GUI Language Version The version of the modem router firmware If you upgrade the firmware on modem router the version changes LAN Port The settings of the LAN port For information about how to configure the LAN settings see Manage the Modem Router s LAN IP Address Settings on page 138 and Disable the Built in DHCP Server on page 143 MAC Address The Media Access Control MAC address This address is the unique physical address that is assigned to the Ethernet LAN port IP Address The IP address that the Ethernet LAN port uses The default IP address is 192 168 1 1 DHCP Displays whether the DHCP server of the modem router is enabled for devices that are attached to the LAN Internet Port The settings of Internet port The Internet connection can run through the ADSL port with DSL service or through the WAN Ethernet port with cable or fiber service For information about how to configure the Internet settings see one of the following sections e Set Up Your Modem Router for DSL Service on page 18 e Set Up Your Modem Router for Cable or Fiber Service on page 26 Manually Set Up the
60. DSL Modem Router Model D3600 240 x 181 x 41 mm 9 44 x 7 12 x 1 61 in AC750 WiFi DSL Modem Router Model D6000 240 x 182 x 41 mm 9 44 x 7 16 x 1 61 in N600 WiFi DSL Modem Router Model D3600 400 g 0 88 Ib AC750 WiFi DSL Modem Router Model D6000 393 g 0 86 Ib EN 55 022 CISPR 22 Class B C Tick N10947 Supplemental Information 201 N600 and AC750 WiFi DSL Modem Routers Table 5 Modem router specifications continued Feature Description S the footnote for the table in Factory Settings on page 199 Radio data rates Auto rate sensing Data encoding standards IEEE 802 11ac 2 0 AC750 WiFi DSL Modem Router Model D6000 IEEE 802 11n version 2 0 IEEE 802 11n 256QAM IEEE 802 119 IEEE 802 116 2 4 GHz IEEE 802 11n IEEE 802 11a 5 0 GHz Maximum computers per WiFi Limited by the amount of WiFi network traffic generated by each node network typically 16 nodes Operating frequency range e 2 4 GHz band US 2 412 2 462 GHz Europe 2 412 2 472 GHz Australia 2 412 2 472 GHz Japan 2 412 2 472 GHz 5 GHz band US 5 18 5 24 5 745 5 825 GHz and DFS 5 25 5 35 5 50 5 70 Europe 5 18 5 24 GHz and DFS 5 25 5 35 5 50 5 70 Australia 5 18 5 24 5 745 5 825 GHz and DFS 5 25 5 35 5 50 5 70 Japan 5 18 5 24 GHz and DFS 5 25 5 35 5 50 5 70 802 11 security WPA2 PSK WPA WPA2 WPA PSK and WEP Supplemental Information 202
61. ED anaa Wireless Attached Devices SSID NETGEAR19 Password jollyoctopus38 Number of devices 4 if Guest Network ReadySHARE STATUS READY STATUS NOT ENABLED Because you are not yet connected to the Internet the Internet pane displays Error Not Connected 28 Install and Access the Modem Router and Its Network N600 and AC750 WiFi DSL Modem Routers 13 Change the default WAN connection method a Select xDSL ay Qj PT a a Home ADSL Settings internet gt DSL Mode PVC Setting Parental Controls V Enable This Interface Wireless Attached Devices gt ReadySHARE Multiplexing Method VC BASED VPI 8 Guest Network VCI 35 ATM Traffic Class PCR cells s SCR cells s MBS cells b From the Physical WAN Type menu select Ethernet WAN C Home ADSL Settings xDSL Physical WAN Type EtheretWAN oe a Apply Wireless gt Attached Devices Parental Controls ReadySHARE Guest Network Click the Apply button 14 If the computer is disconnected from the modem router reconnect the computer to the modem router see Step 7 relaunch the web browser and access the web management interface again a b In the address field of the web browser enter www routerlogin net When prompted enter admin for the user name and password for the password The NETGEAR genie BASIC home screen of the web management interface displays again Install and Access the M
62. Fi access The label on your modem router shows your unique WiFi network name SSID and password for WiFi access gt To change the password for the user name admin 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Administration gt Set Password Install and Access the Modem Router and Its Network 35 N600 and AC750 WiFi DSL Modem Routers ADVANCED Home Set Password x Cancel Setup Wizard Old Password CITITI WPS Wizard Set Password gt Setup Repeat New Password USB Storage gt Security v Administration Router Status Attached Devices Backup Settings Firmware Update gt Advanced Setup Type the old password Type the new password twice Click the Apply button Your settings are saved Let the Modem Router Automatically Update Its Firmware When you set up your modem router and are connected to the Internet the modem router automatically checks for you to see if newer firmware is available If it is a message is displayed at the top of the screen For information about manually upgrading firmware see Manually Upload New Firmware and Update t
63. Fi network problems e Easily manage modem router features such as Live Parental Controls guest access speed test and more e Share and stream music or videos gt To use the genie app to access the modem router 1 Visit the NETGEAR genie web page at www NETGEAR com genie 2 Follow the onscreen instructions to install the app on your smartphone tablet or computer 3 Launch the genie app The genie app dashboard screen displays The following figure shows the genie app dashboard for a PC NETGEAR genie Wireless Network internet an lt CS WiFi Connection aN m LL i Router Settings Network Map Internet WiFi Connection Parental Controls STATUS GOOD STATUS Connected D Ready SHARE AirPrint inai k Network Support mi Network Map Parental Controls Number of devices 7 Click here Select Language English v D Router Settings Click here Ready SHARE Click here Install and Access the Modem Router and Its Network 37 Manage the Internet Settings Manually This chapter describes how you can manage the Internet settings of the modem router manually Usually the quickest way to set up the modem router is to allow the NETGEAR genie Setup Wizard to detect the Internet connection when you first access the modem router with an Internet browser For a cable of fiber service you can use the Setup Wizard to detect the Internet connection These options are described in Chapter
64. GEAR USB Control Center prompts you to select a language 4 Select a language from the list and click the OK button The NETGEAR USB Control Center displays the main screen Share a USB Printer 118 N600 and AC750 WiFi DSL Modem Routers we NETGEAR USS Control Center System Tools About Piman Some firewall software such as Comodo blocks NETGEAR USB Control Center from accessing the USB printer If you do not see the USB printer displayed in the screen you can disable the firewall temporarily to allow the utility to work Select the printer and click the Connect button The printer status changes to Manually connected by Mycomputer Now only your computer can use the printer Click the Disconnect button The status changes to Available Now all computers on the network can use the printer 7 To exit the utility select System gt Exit Use the Shared Printer For each computer after you click the Connect and Disconnect buttons once the utility automatically manages the printing queue By default the utility starts automatically whenever you log on to Windows and runs in the background gt To manually connect and print 1 Click the NETGEAR USB Control Center icon EN The main screen displays Click the Connect button The printer status changes to Manually connected by Mycomputer Now only the computer you are using can use this printer Use the print feature in y
65. If your DSL modem includes a battery backup remove the battery c Wait 10 seconds d If your DSL modem includes a battery backup reinsert the battery e Plug in your DSL modem s power and turn on your DSL modem f Wait two minutes g Select the I just power cycled the modem and waited for 2 minutes radio button h Click the Next button 18 Only if the following screen displays Specify how to manage problems with the detection of the IP address for the Internet connection The screen that might display states that a problem occurred while detecting the Internet connection IP address Install and Access the Modem Router and Its Network 23 N600 and AC750 WiFi DSL Modem Routers Problem Detecting the Internet Connection IP Address Did your Internet Service Provider ISP assign to you a fed static IP address This is a Very rare special deployment Silect an option and click Next to proceed Yes My ISP assigned a fixed static IP address to me No did not get a fixed statc IP address from my ISP dent kigi Take one of the following actions e If your ISP assigned you a fixed static IP address do the following a Select the Yes radio button b Click the Next button Enter the fixed IP settings assigned by your Internet Service Provider and click Next to proceed My IP Address Subnet Mask Default Gateway Preferred DNS Server Alternate ONS Server c Enter the address information th
66. Internet Connection on page 44 MAC Address The Media Access Control MAC address This address is the unique physical address that is assigned to the Internet port IP Address The IP address that the Internet port uses If this field does not display an address or displays 0 0 0 0 as the address the modem router is not connected to the Internet Connection The type of Internet connection which can be a PPPoE connection PPPoA connection fixed IP address connection or DHCP connection IP Subnet Mask The IP subnet mask that the Internet port uses Gateway IP Address The IP address of the gateway that the Internet port uses The IP address of the Domain Name System DNS server that the Internet uses Wireless Settings 2 4GHz The settings of the WiFi port for the 2 4 GHz band of the main network For information about how to configure the settings of the main network see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56 Control the WiFi Radios on page 73 and Manage Advanced WiFi Features on page 76 Name SSID The WiFi network name for the 2 4 GHz band of the main network The channel that the 2 4 GHz band of the main network uses Mode The WiFi mode in which the 2 4 GHz band operates for both the main network and the guest network Manage the Modem Router and Monitor the Traffic 159 N600 and AC750 WiFi DSL Modem Routers Field Description S Wireless AP Displays whether the 2
67. Link V Network Connection weadyshare FTP iit h 3 F FTP via internet ftp 0 0 0 0 shares gt Security gt Administration Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space gt Advanced Setup weadyshare USB_Storage All no password All no password U U_Drive 3 7G 3 7G Safely Remove USB Device 6 Select the FTP via Internet check box 7 Click the Apply button Your settings are saved 8 To limit access to the admin user do the following a Click the Edit button Edit Network Folder USBDevice U_Drive 3 7G File System FATS2 e ShareName Name USB USB_Storage s Read Access All no password Write Access All no password Close Window b In the Read Access list select admin c In the Write Access list select admin d Click the Apply button Your settings are saved e Click the Close Window button Access Storage Devices Through the Internet 128 N600 and AC750 WiFi DSL Modem Routers Access Storage Devices Through the Internet with FTP If you attached a storage device to the modem router before you can access the storage device through the Internet with FTP you must first set it up see Set Up FTP Access Through the Internet on page 127 To access a USB device with FTP from a remote computer to download or upload a file 1 Take one of the following actions e To download a file from a s
68. Model D6000 2 4 GHz band Up to 145 Mbps 5 GHz band Up to 433 Mbps Guest WiFi network WiFi communication Disabled both radios SSID name 2 4 GHz band NETGEAR Guest NETGEAR Guest2 NETGEAR Guest3 5 GHz band NETGEAR 5G Guest NETGEAR 5G Guest2 NETGEAR 5G Guest3 Broadcast SSID Enabled both radios Allow guests to access main Disabled both radios network Wireless isolation Disabled both radios Security None open network Supplemental Information 200 N600 and AC750 WiFi DSL Modem Routers Table 4 Factory default settings continued Feature Defaut Behavior Racio transmission power 20140 MHz coexistene Fragmentation length e 5 GHz band Automatics Keep existing wireless settings e 2 4 GHz band Enabled e 5 GHz band Enabled 1 Maximum WiFi signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical and Environmental Specifications Table 5 Modem router specifications Feature Description UO Data and routing protocols TCP IP DHCP PPPoE PPTP IPoA DNS and UPnP North America 120V 60 Hz input UK Australia 240V 50 Hz input Europe 230V 50 Hz input All regions output 12V 1 2 ADC output Power adapter Dimensions width x depth x height N600 WiFi
69. NETGEAR N600 WiFi DSL Modem Router Model D3600 AC750 WiFi DSL Modem Router Model D6000 User Manual March 2015 202 11386 01 350 East Plumeria Drive San Jose CA 95134 USA N600 and AC750 WiFi DSL Modem Routers Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Contents Chapter 1 Hardware Overview of the Modem Router Unpack Your Modem Router i 40020e0Ge0eced ceamence ene eee botremed wih 9 Top Panel with LEDS cdsccccanheead eace sees ee ene euowsd ees Raub aaeane 10 Back Panel with Ports Buttons DC Connector and Antennas 11 Bottom Panel Product Label 4
70. PIN after 3 failed PIN connections until router reboots In auto disabled mode routers WPS LED will keep blinking slowly V Keep Existing Wireless Settings 2 4GHz b g n VI Keep Existing Wireless Settings 5GHz a n 10000311 Wireless Card Access List Set Up Access List Manage the WiFi Network Settings 74 N600 and AC750 WiFi DSL Modem Routers Do one of the following in the Advanced Wireless Settings 2 4GHz b g n section Advanced Wireless Settings 5GHz a n section or both sections e Turn off the radio Clear the Enable Wireless Router Radio check box If both radios are disabled the WiFi LED turns off see Top Panel with LEDs on page 10 e Turn on the radio Select the Enable Wireless Router Radio check box If at least one radio is enabled the WiFi LED lights solid green Click the Apply button Your settings are saved Manage the WPS Settings Wi Fi Protected Setup WPS lets you join the WiFi network without typing the WiFi password You can change the WPS default settings gt To manage WPS Settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Wireless Settings
71. Show Statistics pop up screen Field or Column Description System Up Time The time elapsed since the modem router was last restarted Port The statistics for the WAN Internet link over Ethernet port LAN Ethernet ports and WLAN WiFi ports For each port the screen displays the information that is described in this table The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of signal collisions that occurred on the port A collision occurs when the port attempts to send data at the same time as the device that is connected to the port The number of bytes transmitted per second on the port The number of bytes received per second on the port The time elapsed since this port acquired the link Manage the Modem Router and Monitor the Traffic 162 N600 and AC750 WiFi DSL Modem Routers Field or Column Poll Interval The interval at which the statistics are updated in this screen ADSL Link In addition to the xDSL firmware version the screen displays the ADSL link information that is described in this table Link Rate The downstream and upstream link rates in Kbps Line Attenuation The downstream and upstream line attenuation LATN in dB The LATN expresses the signal quality Noise Margin The downstream and upstream signal to noise ratio margin SNRM in dB
72. Specifications 198 N600 and AC750 WiFi DSL Modem Routers Factory Settings You can return the modem router to its factory default settings see Return the Modem Router to Its Factory Default Settings on page 155 The following table shows the factory default settings Table 4 Factory default settings Default Behavior Router Login User login URL www routerlogin com or www routerlogin net User name case sensitive admin Login password case sensitive password Disabled Remote management Internet connection Physical WAN type of connection ADSL2 Use of Ethernet port LAN4 WAN LAN Network Address Translation NAT Enabled WAN MAC address Use default hardware address Local area network LAN LAN IP address 192 168 1 1 Subnet mask 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to 192 168 1 254 DHCP start IP address 192 168 1 2 DHCP end IP address 192 168 1 254 UPnP Disabled Wide area network WAN WAN MTU size 1500 Port scan and DoS protection Enabled Respond to ping on Internet port Disabled IGMP proxying Disabled NAT filtering Open SIP ALG Enabled Supplemental Information 199 N600 and AC750 WiFi DSL Modem Routers Table 4 Factory default settings continued RF channel e 2 4 GHz band Auto e 5 GHz band Auto Operating mode e N600 WiFi DSL Modem Router Model D3600 2 4 GHz band Up to 145 Mbps 5 GHz band Up to 300 Mbps e AC750 WiFi DSL Modem Router
73. Specify the internal end port by one of these methods e Leave the Use the same port range for Internal port check box selected e Clear the Use the same port range for Internal port check box and enter the internal end port number that the service or application uses Internal IP address Either enter an IP address in the Internal IP address field or select the radio button for an attached device that is listed in the table 10 Click the Apply button Your settings are saved The rule is added to the table on the Port Forwarding Port Triggering screen Change a Port Forwarding Rule You can change an existing port forwarding rule To change a port forwarding rule 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The following figure shows two port forwarding rules Manage Port Forwarding and Port Triggering 176 N600 and AC750 WiFi DSL Modem Routers ADVANCED Home Port Forwarding Port Triggering Port Triggering gt Setup Service Name Server IP Address gt USB Storage FTP 192 168 1 gt Securi ty S
74. The SNRM expresses the signal quality in relation to interference gt To change the traffic statistics polling frequency or stop polling 1 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net N A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays 6 In the Internet Port pane click the Show Statistics button pi A pop up screen displays Change the polling frequency or stop polling e To change the polling frequency a In the Poll Interval field enter a time in seconds b Click the Set Interval button e To stop polling click the Stop button Manage the Modem Router and Monitor the Traffic 163 N600 and AC750 WiFi DSL Modem Routers View or Change a PPPoE or PPPOA Internet Connection You can view information about a PPPoE or PPPoA Internet connection of the modem router and establish or terminate such a connection This information displays only if the modem router connects to the ISP network over a PPPoE connection see Specify an Internet Connection That Uses a Login and PPPoE Service on page 47 or PPPoA connection see Specify an Internet Connection That Uses a Logi
75. Unless your ISP instructs you otherwise keep the Enable This Interface check box selected By default the check box is selected and the interface is enabled From the Multiplexing Method menu select LLC BASED or VC BASED as indicated by your ISP For the VPI enter a number between 0 and 255 as indicated by your ISP The default setting is O Manage the WAN and LAN Network Settings 132 9 N600 and AC750 WiFi DSL Modem Routers d For the VCI enter a number between 32 and 65535 as indicated by your ISP The default setting is 38 If your ISP provided you ATM traffic class parameters specify some or all of the following settings depending on the information that your ISP gave you a From the ATM Traffic Class menu select UBR CBR NRT VBR or RT VBR as indicated by your ISP b In the PRC field enter the Peak Cell Rate in number of cells per second c In the SRC field enter the Sustainable Cell Rate in number of cells per second d In the MBS field enter the Maximum Burst Size MBS in number of cells 10 Click the jower Apply button The PVC settings ATM traffic class parameters or both are saved Change the Type of Physical WAN Connection When you set up the modem router for cable or fiber Ethernet WAN service you must change the default type of WAN connection see Set Up Your Modem Router for Cable or Fiber Service on page 26 If you want to change the type of WAN connection use the information in
76. VANCED gt Advanced Setup gt Port Forwarding Port Triggering The following figure shows two port forwarding rules ADVANCED ADVANCED Home Port Forwarding Port Triggering Setup Wizard Please select the service type Port Forwarding Port Triggering gt Setup Service Name Server IP Address gt USB Storage FTP 192 168 1 gt Securi ed Service Name External Start Port External End Port internal Start Port Internal End Port Internal iP addres gt Administration 20 21 20 21 192 168 1 22 v Advanced Setup 1723 1723 1723 1723 192 168 1 33 Wireless Settings r Edit Service x Delete Service i Add Custom Service Dynamic DNS Static Routes Remote Management UPnP 6 Make sure that the Port Forwarding radio button is selected 7 Inthe table select the radio button next to the service or application name 8 Click the Delete Service button The rule is removed from the table Application Example Make a Local Web Server Public If you host a web server on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server gt To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your modem router always gives your web server an IP address of 192 168 1 55 2 On the Port Forwarding Port Triggering screen configure the modem router to forw
77. WiFi Access List If you no longer need a block a device you can remove it from the WiFi access list To remove a device from the WiFi access list 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router Control Access to the Internet 99 N600 and AC750 WiFi DSL Modem Routers The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Wireless Settings The Advanced Wireless Settings screen displays Scroll down to the bottom and click the Set Up Access List button Turn Access Control On Device Name MAC Address BusinessLaptop 60 66 66 DA 66 7C SC CH CHES In the table select the radio button next to the WiFi device that you want to remove Click the Delete button The device is removed from the table on the Wireless Card Access List screen Click the Apply button Your settings are saved Set Up Security Event Email Notifications The modem router can email you its logs of its activity The log records router activity and security events such as attempts to access blocked sites or services gt To set up email notifications 1 2 Launch an Internet browser from a computer or WiFi device that is conne
78. WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Administration gt Firmware Update The Firmware Update screen displays Click the Check button The modem router detects new firmware if any is available and displays a message asking if you want to download and install it To download and install the new firmware click Yes The modem router locates the firmware downloads it and begins the update A WARNING To avoid the risk of corrupting the firmware do not interrupt the upload For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid green A progress bar shows the progress of the firmware upload process The firmware upload process takes several minutes When the upload is complete your modem router restarts Manage the Modem Router and Monitor the Traffic 151 gt 8 N600 and AC750 WiFi DSL Modem Routers Verify that the modem router runs the new firmware version a Launch an Internet browser from a computer or WiFi device that is connected to the network b Type http www routerlogin net
79. Your computer connects to the modem router s LAN e WiFi Connect to the default WiFi network of the modem router a On your computer or WiFi device find and select the WiFi network The WiFi network name SSID is on the product label b Join the WiFi network and enter the WiFi password The password network key is on the product label Your computer or WiFi device connects to the modem router s WiFi network 9 Launch a web browser The NETGEAR genie Setup Wizard displays You are not yet connected to the Intemet Do you want NETGEAR genie to help No want to configure the Internet connection myself If the NETGEAR genie Setup Wizard displays skip to Step 77 If it does not display do the following a Inthe address field of the web browser enter www routerlogin net b When prompted enter admin for the user name and password for the password If the NETGEAR genie Setup Wizard displays skip to Step 77 If the NETGEAR genie Setup Wizard still does not display see Step 70 10 If the browser cannot display the web page do the following e Make sure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the modem router e Make sure that the Power LED of the modem router is lit green e Make sure that your browser does not cache the previous page by closing and reopening the browser Install and Access the Modem Router and Its Network 20 N600 and AC750 WiFi DSL Modem Routers e Clear t
80. able Access Method Link Basic Settings 7 Network Connection weadyshare FTP via internet fip 0 0 0 0 shares gt Security Available Network Folders Share Name ReadAccess WriteAccess Folder Name Volume Name Total Space Free Space gt Advanced Setup weadyshare USB_Storage All no password All no password U U_Drive 3 7G 3 7G Safely Remove USB Device gt Administration 6 Specify access to the storage device e Network Device Name This is the name used to access the USB device that is connected to the modem router e Workgroup This is the name of the workgroup that the USB device is a member of By default the name is Workgroup The name works only in an operating system that supports NetBIOS such as Microsoft Windows e Access Method Select the check boxes for the access methods that you want to allow Network Connection Enabled by default You can type readyshare to access the storage device within your network If you change the name in the Network Device Name field from readyshare to another name the link changes accordingly FTP Disabled by default If you enable this feature you can type ftp readyshare routerlogin net shares to access the storage device within your network and download or upload files The default port is number 21 FTP via Internet Disabled by default If you enable this feature remote users can type ftp lt public IP address shares gt for example ftp 1 1 10
81. ally 43 N600 and AC750 WiFi DSL Modem Routers 11 If the Congratulations screen still does not display and the modem router still does not connect to the Internet do the following a Review all your settings Make sure that you selected the correct options and entered everything correctly Run the Setup Wizard one more time Contact your ISP to verify that you are using the correct configuration information Read Troubleshoot the Internet Connection on page 191 If problems persist register your NETGEAR product and contact NETGEAR technical support e295 Manually Set Up the Internet Connection You can view or change the modem router s Internet connection settings manually The following sections describe the options to manually set up the Internet connection e Specify an Internet Connection Without a Login on page 44 e Specify an Internet Connection That Uses a Login and PPPoE Service on page 47 e Specify an Internet Connection That Uses a Login and PPPoA Service on page 50 Specify an Internet Connection Without a Login If you want to manually configure the Internet connection settings use the information that your ISP gave you to log in to your Internet service If you cannot find this information contact your ISP gt To view or specify the Internet connection settings without a login 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net
82. ame To use a Dynamic DNS account you must enter the account information in the Dynamic DNS screen see Set Up and Manage Dynamic DNS on page 125 e To connect without Dynamic DNS type the modem router s Internet port IP address You can view the modem router s Internet IP address on the BASIC Home screen Set Up FTP Access Through the Internet If you attach a storage device to the modem router you can access the storage device from your network see Use FTP Within Your Network on page 110 You can also set up FTP access through the Internet so you can access the storage device from outside your local network for example when you are not at home gt To set up FTP access through the Internet 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button Access Storage Devices Through the Internet 127 N600 and AC750 WiFi DSL Modem Routers The BASIC Home screen displays 5 Select ADVANCED gt USB Storage gt Advanced Settings BASIE svvancen ADVANCED Home USB Storage Advanced Settings Refresh Setup Wizard WPS Wizard Network Device Name readyshare gt Setup Workgroup Workgroup v USB Storage Enable Access Method
83. ame and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Security gt Block Sites The Block Sites screen displays Click the Clear List button All keywords and domains are removed from the blocked list Click the Apply button Your settings are saved Specify a Trusted Computer You can exempt one trusted device from blocking and logging The device that you exempt must be assigned a fixed static IP address gt To specify a trusted device 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Control Access to the Internet 87 N600 and AC750 WiFi DSL Modem Routers Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Security gt Block Sites EASIER avancen ADVANCED Home Block Sites Setup Wizard gt Setup gt USB Storage y Security Parental Controls Block Services Schedule E mail gt Administration Advanced Setup Scroll down and select the Allow trusted IP address to visit blocked sites check box To learn more about ad
84. an install your modem router for DSL service or for cable or fiber Ethernet WAN service If you use a DSL modem follow the procedure that is described in Cable the Modem Router for DSL Service and Access the Modem Router on page 19 If you use a cable or fiber modem follow the procedure that is described in Set Up Your Modem Router for Cable or Fiber Service on page 26 DSL Service Make sure that your DSL service is active before you install the modem router You need the following information to install your DSL modem and connect to the Internet e DSL user name and password This information is included in the welcome letter your DSL ISP sent you when you signed up for your service Record your DSL Internet service account user name and password e Your telephone number or DSL account number If you do not use voice service you can use your DSL account number in place of a phone number lf you do not know or cannot locate your DSL user name and password call your DSL Internet service provider ISP Be specific when speaking with your DSL Internet service provider For example you could say I need my DSL service user name and password Can you help me Note If your provider says that they do not support NETGEAR services tell them that you need only your DSL user name and password you do not need support Install and Access the Modem Router and Its Network 18 gt N600 and AC750 WiFi DSL Modem Routers Cable the M
85. and Port Triggering 11 You can use outbound firewall rules port forwarding and port triggering to set up rules for Internet traffic for services and applications You need networking knowledge to set up these features This chapter includes the following sections Manage Port Forwarding to a Local Server for Services and Applications Manage Port Triggering for Services and Applications 172 N600 and AC750 WiFi DSL Modem Routers Manage Port Forwarding to a Local Server for Services and Applications lf a server is part of your network you can allow certain types of incoming traffic to reach the server For example you might want to make a local web server FTP server or game server visible and available to the Internet The modem router can forward incoming traffic with specific protocols to computers on your local network You can specify the servers for applications and you can also specify a default DMZ server to which the modem router forwards all other incoming protocols see Set Up a Default DMZ Server on page 135 Forward Incoming Traffic for a Default Service or Application You can forward traffic for a default service or application to a computer on your network gt To forward incoming traffic for a default service or application 1 2 Decide which type of service application or game you want to provide Find the local IP address of the computer on your network that will provide the service The serve
86. and LAN Network Settings 147 N600 and AC750 WiFi DSL Modem Routers The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes screen displays In the Static Routes table select the radio button to the left of the route that you want to remove Click the Delete button The route is removed from the table on the Static Routes screen Improve Network Connections with Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance keep UPnP enabled which it is by default 2 To manage Universal Plug and Play 1 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt UPnP The UPnP screen displays Select the Turn UPnP On check box By default this check box is selec
87. and of the guest network are allowed to Local Network access the main network View the Traffic Statistics You can view the traffic statistics for the ports of the modem router change the polling frequency and stop traffic polling gt To view the traffic statistics for the ports of the modem router 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays Manage the Modem Router and Monitor the Traffic 161 N600 and AC750 WiFi DSL Modem Routers Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays In the Internet Port pane click the Show Statistics button System Up Time 17 9 22 Status TxPkts RxPkts censors Collisions Tx B s reas mees Rx Bis Up Time Link up 86460 84166 05 5 49 E s a Down 00 00 00 E LinkDown 00 00 00 11412 10244 2353 B Link LinkDowm 00 00 00 Link Down 00 00 00 WLAN b g n 145M 9360 10667 2007 00 43 01 WLAN a n ac 300M o 00 42 58 ADSL Link Downstream Upstream Link Rate N A N A Line Attenuation N A NIA Noise Margin N A N A Pollinterval 5 secs Gs a ae The following table describes the fields and columns of the
88. ard the HTTP service to the local address of your web server at 192 168 1 55 HTTP port 80 is the standard protocol for web servers 3 Optional Register a host name with a Dynamic DNS service and specify that name on the Dynamic DNS screen of the modem router Manage Port Forwarding and Port Triggering 178 N600 and AC750 WiFi DSL Modem Routers Dynamic DNS makes it much easier to access a server from the Internet because you can enter the name in the Internet browser Otherwise you must know the IP address that the ISP assigned which typically changes How the Modem Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule LE When you enter the URL www example com in your browser the browser sends a web page request message with the following destination information e Destination address The IP address of www example com which is the address of your modem router e Destination port number 80 which is the standard port number for a web server process The modem router receives the message and finds your port forwarding rule for incoming port 80 traffic The modem router changes the destination in the message to IP address 192 168 1 123 and sends the message to that computer Your web server at IP address 192 168 1 123 receives the request and sends a reply message to your modem router Your modem router performs Network Address Translation NAT on the s
89. at your ISP gave you for your fixed IP address configuration d Click the Next button e If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP address do the following a Select either the No or the I don t know radio button b Click the Next button Install and Access the Modem Router and Its Network 24 N600 and AC750 WiFi DSL Modem Routers Problem Detecting the Internet Connection MAC Address if you previously connected to your Internet service with a computer or another router NETGEAR Genie can use the same MAC address thal worked before A MAC address is a unique number You can find the MAC address of the computer or router on its product label Enter the MAC address here formal AABBCCDOEEFF c Enter the MAC address of the computer or router with which you previously were able to connect to the Internet You might find the MAC address on the product label of your device Enter the MAC address in the AABBCCDDEEFF format not in the AA BB CC DD EE FF format d Click the Next button 19 If the Congratulations screen still does not display and the modem router still does not connect to the Internet do the following a Review all your settings Make sure that you selected the correct options and entered everything correctly Run the Setup Wizard one more time Contact your ISP to verify that you are using the correct configuration information Read Tr
90. ation Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space gt Advanced Setup weadyshare USB_Storage All no password All no password U U_Drive 3 7G 3 7G SC CS CD Safely Remove USB Device 6 The Available Networks Folder section of the screen shows the following settings e Share Name The default share name is USB_ Storage e Read Access and Write Access The permissions and access controls on the network folder All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the modem router Share a Storage Device 111 N600 and AC750 WiFi DSL Modem Routers e Folder Name Full path of the network folder e Volume Name Volume name from the storage device e Total Space and Free Space The current utilization of the storage device Add a Network Folder on a Storage Device You can add network folders on a storage device connected to the USB port on the modem router gt To adda network folder 1 2 6 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays se
91. ault password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays To enable IGMP proxying clear the Disable IGMP Proxying check box By default the Disable IGMP Proxying check box is selected and IGMP proxying is disabled To disable VPN pass through for one or more protocols select the corresponding Disable radio buttons in the VPN Passthrough section By default the VPN pass through is enabled for all protocols for which the modem router supports pass through IPSec PPT and L2TP Click the Apply button Your settings are saved Manage the WAN and LAN Network Settings 136 N600 and AC750 WiFi DSL Modem Routers Manage NAT Filtering Network Address Translation NAT determines how the modem router processes inbound traffic Secured NAT protects computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from working Open NAT provides a much less secured firewall but allows almost all Internet applications to work Secured NAT is the default setting gt To change the default NAT filtering settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for
92. aunch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays Manage the WAN and LAN Network Settings 139 N600 and AC750 WiFi DSL Modem Routers Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup gt LAN Setup The LAN Setup screen displays In the Address Reservation section click the Add button Either select a detected device from the Address Reservation Table table by selecting the corresponding radio button or specify the reserved IP address information e Inthe IP Address field enter the IP address to assign to the computer or device Choose an IP address from the modem router s LAN subnet such as 192 168 1 x e Inthe MAC Address field enter the MAC address of the computer or device e Inthe Device Name field enter the name of the computer or device Click the Add button The reserved address is entered into the table on the LAN Setup screen The reserved address is not assigned until the next time the computer or device contacts the modem router s DHCP server Reboot the computer or device or access its IP configuration and force a DHCP release and renew Change a Reserved IP Address You can change a reserved IP address entry
93. cal push button on the router or click the button soft push button in this screen gt Setup O gt USB Storage PIN Number gt Security gt Administration gt Advanced Setup By default the Push Button recommended radio button is selected Either click the ey button onscreen or press the WPS button on the back panel of the modem router and release it quickly Note The button is labeled Reset WPS WARNING If you press the WPS button on the back panel but do not release it quickly the modem router resets to factory default settings For two minutes the modem router attempts to find the WiFi device that is the client that you want to join the modem router s main WiFi network During this time the WPS LED on the top panel of the modem router blinks green Within two minutes go to the WiFi device and press its WPS button to join the modem router s main WiFi network without entering a password After the modem router establishes a WPS connection the WPS LED lights solid green again and the Add WPS Client screen displays a confirmation message To verify that the WiFi device is connected to the modem router s main WiFi network select BASIC gt Attached Device The WiFi device displays onscreen Manage the WiFi Network Settings 65 N600 and AC750 WiFi DSL Modem Routers Use WPS with the PIN Method To use the PIN method to connect a WiFi device to the modem router s WiFi network you must know
94. ce cece ene eens 141 Change the Modem Router s Device Name cece cece eee eas 141 Manage the DHCP Server Address Pool 00 cece cece eee ee aes 142 Disable the Built In DHCP Server 0 0 cc cece cece eee eens 143 Set Up and Manage Custom Static Routes 0 cece eee ee eee 144 Set Up a Static Route o2i26 4 04 oer eunnenciuduredebarssedisaadeee cs 145 Change a Static ROUTE sacccciciddeveasreeoeeaeareseatudsasaddadce 147 Remove a Static ROUTE cciscccaecenetecsapedetasesctdasse ss oo eees 147 Improve Network Connections with Universal Plug and Play 148 Chapter 10 Manage the Modem Router and Monitor the Traffic Update the Firmware of the Modem Router 00 0 cece eeeaes 151 Check for New Firmware and Update the Modem Router 151 Manually Upload New Firmware and Update the Modem Router 152 N600 and AC750 WiFi DSL Modem Routers Manage the Configuration File of the Modem Router 4 Back Up the Settings 244 c5ac0 ed eteod cot heheheh 45 o4 d4e52 3 oe ee Sd RESTORE TNE SCUINGSs axt0t0irdasonticeececntenoeeenddtceieanbheda Return the Modem Router to Its Factory Default Settings Use the Reset Button 44246eccccdieeaenedediwswwenteesasdoasanaes Erase the SettingS ounnunnnun nunnan neer rarere reno View the Status and Statistics of the Modem Router View Information About the Modem Router and the In
95. ce ences 104 Access a Storage Device Connected to the Modem Router 105 Back Up Windows Computers with ReadySHARE Vault 106 Back Up Mac Computers with Time Machine 00 0 cece eee 106 Set Up a USB Hard Drive ona Mac 1 eee eens 106 Prepare to Back Up a Large Amount of Data 0 000 e ue 107 Use Time Machine to Back Up onto a Storage Device 107 Control Access to a Storage Device 1 ccc cee neees 108 Use FTP Within Your Network 14 24 20 00e cs csadeeeeteaeddtoueasasavave 110 View Network Folders on a Device 0 0 cee erneuern 111 Add a Network Folder on a Storage Device cece eee eens 112 Change a Network Folder Including Read and Write Access on a USB Drive 113 Safely Remove a USB Device 0 6 ccc nearne enneunen 115 N600 and AC750 WiFi DSL Modem Routers Chapter 7 Share a USB Printer Install the Printer Driver and Cable the Printer 0 000 e ee 117 Download the ReadySHARE Printer Utility 0 0 0 ce cece eee 117 Install the ReadySHARE Printer Utility 00 0 ce cece cee eee 118 Use the Shared Printer 0 ccc ccc cece ene n teen ees 119 View or Change the Status of a Printer 0 0 eee aneen 120 Use the Scan Feature of a Multifunction USB Printer 121 Change NETGEAR USB Control Center SettingS 0 eee aes 122 Change the NETGEAR USB Control Center
96. ce ene ae eho e boc heweberenceeequssoetueeseeue 199 Technical and Environmental Specifications 0 0 0 cece eee ee 201 Hardware Overview of the Modem Router This manual describes the following models e NETGEAR N600 WiFi DSL Modem Router Model D3600 Provides two radios with WiFi connection speeds up to 300 Mbps per radio for a total aggregate throughput of 600 Mbps The 2 4 GHz radio supports 802 11n and the 5 GHz radio supports 802 11na e NETGEAR AC750 WiFi DSL Modem Router Model D6000 Provides two radios with WiFi connection speeds up to 300 Mbps for the 2 4 GHz radio and up to 433 Mbps for the 5 GHz radio for a total aggregate throughput of 750 Mbps The 2 4 GHz radio supports 802 11n and the 5 GHz radio supports 802 11 ac For each model both radios can be active simultaneously These models are compatible with most major DSL Internet service providers and also supports cable or fiber Internet service In this manual both models are referred to as the modem router Also in this manual the terms wireless and WiFi are interchangeable The chapter contains the following sections e Unpack Your Modem Router e Top Panel with LEDs e Back Panel with Ports Buttons DC Connector and Antennas e Bottom Panel Product Label Note For more information about the topics that are covered in this manual visit the support website at support netgear com Note Firmware updates with new features and bug fixes ar
97. cess the Internet 3 Connect a USB storage device to the USB port of the modem router 4 Setup FIP access in the modem router For more information see Set Up FTP Access Through the Internet on page 127 5 Onaremote computer with Internet access you can use FTP to access your modem router using ftp yourname mynetgear com For more information see Access Storage Devices Through the Internet with FTP on page 129 Access Storage Devices Through the Internet 125 N600 and AC750 WiFi DSL Modem Routers Set Up Dynamic DNS For you to be able to set up Dynamic DNS on the modem router you need an account with a Dynamic DNS provider To set up Dynamic DNS 1 2 T 8 Register for an account with one of the Dynamic DNS service providers whose URLs are in the Service Provider menu on the Dynamic DNS screen Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Dynamic DNS BASIC avancen ADVANCED Home Dynamic DNS Setup Wizard Ee CETP END Use a Dynamic DNS Service WPS Wizard Service Provider gt Setup www DynDNS org Host Name gt USB Storage Use
98. cify how to manage problems with the detection of the Internet connection The screen that might display states that a problem occurred while detecting the Internet connection If this screen does not display continue with the next step Problem Detecting the Internet Connection This ts most likely due to one of the following reasons 1 The modem wes nol power cycled during the cabling step To solve this problem power cycle the modem turn it off and on To power cycle a modem with battery backup you might need to remove and reinsert its battery After the power cycle wait 2 minutes for the modem to completely start up 2 The yellow Ethermet cable is not fully inserted or is inserted in the wrong place To solve this problem make sure thal the yellow Ethemet cable is securely plugged in to the broadband modem port and the router Internet port just power cycled the modem and waited for 2 minutes corrected a problem with the Ethernet cable None of the above Manage the Internet Settings Manually 41 N600 and AC750 WiFi DSL Modem Routers Take one of the following actions e If your setup includes a DSL modem power cycle the DSL modem a e gmoaos h Unplug your DSL modem s power leaving the DSL modem connected to the wall jack for your Internet service lf your DSL modem includes a battery backup remove the battery Wait 10 seconds lf your DSL modem includes a battery backup reinsert the battery Pl
99. cted to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Security gt E mail Control Access to the Internet 100 N600 and AC750 WiFi DSL Modem Routers ADVANCED Home E mail En We a Gm Turn E mail Notification On WPS Wizard Send alerts and logs through e mail gt Setu P Send to This E mail Address gt USB Storage Your Outgoing Mail Server y Security Outgoing Mail Server Port Number Secure connection use SSL Parental Controls Block Sites Block Services Schedule Password ececcece Emp oo Send logs according to this schedule gt Administration My mail server requires authentication User Name gt Advanced Setup 6 Select the Turn Email Notification On check box 7 Enter the settings as described in the following table Field Description S Send alerts and logs through e mail Send to This E mail Address Enter the email address to which logs and alerts must be sent Your Outgoing Mail Server Enter the name of your ISP s outgoing SMTP mail server Such as mail mylSP com You might be able to find this information in the configuration screen of your email program If you leave this field blank log and alert messages are not
100. ction is ean hen established or successful Success IP IP Address The IP address that is assigned by the ISP to the modem router Subnet Mask The subnet mask that is assigned by the ISP to the modem router To establish the Internet connection when the connection is down click the Connect button To terminate the Internet connection when the connection is active click the Disconnect button Click the Close Window button The pop up screen closes View or Change a TCP IP Internet Connection You can view information about a TCP IP Internet connection of the modem router and renew or release such a connection This information displays only if the modem router connects to the ISP network over a TCP IP connection see Specify an Internet Connection Without a Login on page 44 To view or change the TCP IP Internet connection status 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays In the Internet Port pane click the Connection Status button The fields that display depend on the type of Internet connection Manage the Mo
101. ddress gt Administration Metric v Advanced Setup Wireless Settings Port Forwarding Port Triggering Dynamic DNS Remote Management UPnP Traffic Meter 7 To make the route private select the Private check box A private static route is not reported through the Routing Information Protocol RIP 8 To prevent the route from becoming active after you click the Apply button clear the Active check box In some situations you might want to set up a static route but keep it disabled until a later time By default the Active check box is selected and a route becomes active after you click the Apply button 9 Enter the settings as described in the following table Field Description S Destination IP_ Enter the IP address for the final destination of the route Address IP Subnet Mask Enter the IP subnet mask for the final destination of the route If the destination is a single host enter 255 255 255 255 Gateway IP Enter the IP address of the gateway Address The IP address of the gateway must be on the same LAN segment as the modem router Metric Enter a number from 1 through 15 This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 10 Click the Apply button Your settings are saved The static route is added to the table on the Static Routes screen Manage the WAN and LAN Network Setti
102. dem Router and Monitor the Traffic 165 N600 and AC750 WiFi DSL Modem Routers The following screen shows the fields for an established TCP IP connection with DHCP 100 168 100 147 Defaun Gateway 100 168 100 1 100 168 100 1 bus Server 0 0 0 0 The following table describes the fields of the Connection Status pop up screen Field Description IP Address The IP address that is assigned by the ISP to the modem router Subnet Mask The subnet mask that is assigned by the ISP to the modem router Default Gateway The IP address of the default gateway of the ISP that the modem router communicates with DHCP Server The IP address of the DHCP server of the ISP that issues the IP address to the modem router DNS Server The IP address of the Domain Name System DNS server of the ISP that provides translation of network names to IP addresses Lease Obtained The time at which the modem router obtained the DHCP lease The type of DHCP connection determines whether this field displays onscreen Lease Expires The time at which the DHCP lease expires The type of DHCP connection determines whether this field displays onscreen 7 To renew the Internet connection when the connection is active click the Renew button 8 To terminate the Internet connection when the connection is active click the Release button 9 Click the Close Window button The pop up screen closes Manage the Modem Router and Monitor the Traffic 166 N60
103. e Are you using the correct network name SSID and password Manage the WiFi Network Settings 61 N600 and AC750 WiFi DSL Modem Routers Configure WEP Legacy WiFi Security Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is superseded by WPA PSK and WPA2 PSK WEP limits the WiFi transmission speed to 54 Mbps the modem router is capable of speeds of up 300 Mbps in the 2 4 GHz band WEP is available only for the 2 4 GHz band Tip If you want to change the WiFi settings of the modem router s main network use a wired connection to avoid being disconnected when the new WiFi settings take effect To configure WEP security 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select Wireless The Wireless Settings screen displays From the Mode menu select Up to 54 Mbps The screen adjusts to display the WEP radio button In the Security Options section select the WEP radio button Manage the WiFi Network Settings 62 10 11 12 13 N600 and AC750 WiFi DSL Modem Routers Wireless Network 2 4GHz bigin V Enable SSID Broadcast Enable Wi
104. e field contains the model number of the modem router Domain Name If Required Enter the domain name provided by your ISP If you do not know the domain name leave this field blank Internet IP Address Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Manage the Internet Settings Manually 45 N600 and AC750 WiFi DSL Modem Routers Field Deseription S Use Static IP Address Enter the IP address IP subnet mask and gateway IP address that your ISP assigned for static IP address service The gateway Is the ISP router to which your modem router connects Use IP over ATM IPoA Enter the IP address IP subnet mask and gateway IP address that your ISP assigned for IPoA service The gateway is the ISP router to which your modem router connects Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names Get Dynamically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC address of the
105. e made available from time to time at downloadcenter netgear com You can check for and download new firmware manually If the features or behavior of your product does not match what is described in this guide you might need to update your firmware 1 Actual data throughput and WiFi coverage will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate and WiFi coverage NETGEAR makes no express or implied representations or warranties about this product s compatibility with any future standards N600 and AC750 WiFi DSL Modem Routers Unpack Your Modem Router Your package contains the following items Modem router ADSL filter D6000 shown varies by region W Power adapter varies by region Phone cable Figure 1 Package contents for the modem router Your package might contain more items The filter or phone cable provided depends on the region and in some locations a CD is included Hardware Overview of the Modem Router 9 N600 and AC750 WiFi DSL Modem Routers Top Panel with LEDs The modem router displays status LEDs on top NETGEAR Figure 2 Modem router top panel with LEDs The following table describes the LEDs from right to left and their behavior For information about how to troubleshoot with the LEDs see Troubleshoot with the LEDs on page 189 Table 1 LED descript
106. e next step The screens that display depend on your type of ISP connection and configuration Install and Access the Modem Router and Its Network 21 N600 and AC750 WiFi DSL Modem Routers You are successfully connected to the Internet This router is preset with the following unique wireless network name SSID and network key password 2 4GHz Wireless Network Name SSID NETGEAR 23 Wireless Network Key Password jaggedtrumpet276 5GHz Wireless Network Name SSID NETGEAR23 5G Wireless Network Key Password jaggedtrumpet276 16 Only if the following screen displays Specify a full scan to let the Setup Wizard find the PVC protocol The screen that displays might ask you if you need the Setup Wizard to do a full scan to find the PVC protocol If this screen does not display continue with the next step Do fou naed Setup Wierd to do full scan bo find the PY Protocol Yes This wil take approximately 1 to 6 minutes No want to configure the router myself Do the following a Select the Yes radio button b Click the Next button The Setup Wizard performs a full scan which might take up to six minutes This takes approximately 1 to 6 minutes 17 Only if the following screen displays Specify how to manage problems with the detection of the Internet connection The screen that might display states that a problem occurred while detecting the Internet connection If this screen does not display contin
107. eck that your login credentials are correct or that the information you entered for the ISP connection is correct see Manually Set Up the Internet Connection on page 44 e Check if your ISP is experiencing a problem it might not be that the modem router cannot connect to the Internet but rather that your ISP cannot provide an Internet connection Obtain an Internet IP Address If the modem router cannot access the Internet but the Internet LED lights green see if the modem router can obtain an Internet IP address from the ISP Unless the modem router is assigned a static IP address the modem router requests an IP address from the ISP You can determine whether the request was successful using the web management interface To check the Internet IP address 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays 6 In the Internet Port pane check that the IP Address field shows a valid IP address If the field shows 0 0 0 0 your modem router did not obtain an IP address from your ISP lf your modem router cannot obtain an IP address from the ISP
108. ect the type of Internet connection that you have Do you want the Smart Setup Wizard to try and detect the connection type now gt Security Yes gt Administration No want to configure the router myself gt Advanced Setup F Next O For a DSL connection configure the following settings which do not display for a cable or fiber connection a From the Country menu select the country in which the modem router operates b From the ISP menu select the DSL service provider c Go to Step 6 Manage the Internet Settings Manually 39 N600 and AC750 WiFi DSL Modem Routers e Cable of fiber connection Setup Wizard The Smart Setup Wizard can detect the type of Internet connection that you have WPS Wizard Do you want the Smart Setup Wizard to try and detect the connection type now Yes gt Setup No want to configure the router myself gt USB Storage next gt Security gt Administration gt Advanced Setup Select the Yes radio button If you select the No radio button you are taken to the Internet Setup screen see Manually Set Up the Internet Connection on page 44 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration Detecting the internet Connection This process can take upto six minutes please wait When the modem router is connected to the Internet the Congratulations screen d
109. ed sites V Attempted access to blocked sites and services V Connections to the Web based interface of this Router Router operation startup get time etc vi Known DoS attacks and Port Scans Port Forwarding Port Triggering Vi Wireless access Manage the Modem Router and Monitor the Traffic 167 N600 and AC750 WiFi DSL Modem Routers The Logs screen shows the following information e Action The action that occurred such as whether Internet access was blocked or allowed e Source The name IP address or MAC address of the target device application or website for this log entry e Target The name IP address or MAC address of the target device application or website for this log entry e Date and time The date and time at which the action occurred To refresh the log screen click the Refresh button To clear the log entries click the Clear Log button To email the log immediately click the Send Log button The modem router emails the logs to the address that you specified see Set Up Security Event Email Notifications on page 100 Specify Which Activities Are Logged You can specify which activities are logged These activities display in the log To manage which activities are logged 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem
110. ent interface do the following When entering configuration settings always click the Apply button before moving to another screen or tab or your changes are lost Click the Refresh or Reload button in the web browser It is possible that the changes occurred but that the old settings remain in the web browser s cache Troubleshoot the WiFi Connectivity If you are experiencing trouble connecting over WiFi to the modem router try to isolate the problem Does the WiFi device that you are using find your WiFi network If not check that the modem router s WiFi LED lights green If this LED is off the WiFi radios might be disabled For more information about the WiFi radios see Control the WiFi Radios on page 73 Make sure that the WiFi settings in your WiFi device and modem router match exactly For a device that is connected over WiFi the WiFi network name SSID and WiFi security settings of the modem router and WiFi computer must match exactly The default SSID and password are on the product label see Bottom Panel Product Label on page 13 If you disabled the modem router s SSID broadcast your WiFi network is hidden and does not display in your WiFi client s scanning list By default SSID broadcast is enabled For more information see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56 Does your WiFi device support the security that you are using for your WiFi network WEP WPA or WPA2
111. ervice 1 0 0 cece cee ees 78 Chapter 5 Control Access to the Internet Set Up Parental Controls 4 45 2soses deacadadwndoneberegaee see akoaneveed 81 Use Keywords to Block Internet Sites 0 0 ccc cece eee nes 85 Bet UP BICC Soc ene ed bos o EE RAOS ERR 85 Remove a Keyword or Domain from the Blocked List 86 Remove All Keywords and Domains from the Blocked List 87 Specify a Trusted Computer 222i ccc ddnsddveswrenskcedetebadoidads 87 Manage Simple Outbound Firewall Rules for Services and Applications 89 Add an Outbound Firewall Rule 0 0 0 0 ccc cc eee eee eee 89 Add an Outbound Firewall Rule for a Custom Service or Application 91 Change an Outbound Firewall Rule 0 0 ccc eee eens 93 Remove an Outbound Firewall Rule 0 cece eee ee ee eee 94 Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules 95 Set Up a WiFi Access List and Manage WiFi Access 000 ee eee 97 Set Up and Enable a WiFi Access List 0 ccc cece eee 97 Change the Settings for a Device on the WiFi Access List 98 Remove a Device From the WiFi Access List 0 0 0 cece ee ee ees 99 Set Up Security Event Email Notifications 0 0 0 cece cece ene 100 Chapter 6 Share a Storage Device USB Device Requirements 14424 60d66c0c0t00beh0 be ee eeddinesdadddsina 104 Connect a USB Device to the Modem Router 0 c ce
112. ervice Name Service User Any Service Type TCP Triggering Port 1 65535 Inbound Connection Connection Type TCP UDP Starting Port 1 65535 End Port 1 65535 8 Specify a new port triggering rule with a custom service or application as described in the following table Field Description S Enter the name of the custom service or application Service User From the Service User menu select Any or select Single address and enter the IP address of one computer e Any This is the default setting and allows any computer on the Internet to use this service e Single address Restricts the service to a particular computer Service Type Select the protocol TCP or UDP that is associated with the service or application Triggering Port Enter the number of the outbound traffic port that must open the inbound ports Inbound Connection Connection Type Select the protocol TCP or UDP that is associated with the inbound connection If you are unsure select TCP UDP Starting Port Enter the start port number for the inbound connection Ending Port Enter the end port number for the inbound connection 9 Click the Apply button Your settings are saved and the rule is added to the Port Triggering Portmap Table on the Port Forwarding Port Triggering screen Manage Port Forwarding and Port Triggering 181 N600 and AC750 WiFi DSL Modem Routers Change a Port Triggering Rule You can change an existing port tri
113. erviceName External Start Port External End Port Internal Start Port Internal End Port Internal IP addres gt Administration 20 21 20 21 192 168 1 22 v Advanced Setup 1723 1723 1723 1723 192 168 1 33 Wir i Edit Service x Delete Service F Add Custom Service Dynamic DNS Static Routes Remote Management UPnP 6 Make sure that the Port Forwarding radio button is selected 7 Inthe table select the radio button next to the service or application name 8 Click the Edit Service button The Ports Custom Services screen displays 9 Change the settings For more information about the settings see Add a Port Forwarding Rule with a Custom Service or Application on page 174 10 Click the Apply button Your settings are saved The changed rule displays in the table on the Port Forwarding Port Triggering screen Remove a Port Forwarding Rule You can remove a port forwarding rule that you no longer need To remove a port forwarding rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button Manage Port Forwarding and Port Triggering 177 N600 and AC750 WiFi DSL Modem Routers The BASIC Home screen displays 5 Select AD
114. est MTU The best MTU setting for NETGEAR equipment is often the default value In some situations changing the value fixes one problem but causes another Manage the Internet Settings Manually 52 N600 and AC750 WiFi DSL Modem Routers Leave the MTU unchanged unless one of these situations occurs e You experience problems connecting to your ISP or other Internet service and the technical support of either the ISP or NETGEAR recommends changing the MTU setting These web based applications might require an MTU change A secure website that does not open or displays only part of a web page Yahoo email MSN portal America Online s DSL service e You use VPN and experience severe performance problems e You used a program to optimize MTU for performance reasons and now you are experiencing connectivity or performance problems If you suspect an MTU problem a common solution is to change the MTU to 1400 If you are willing to experiment you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away The following table describes common MTU sizes and applications Table 2 Common MTU sizes mu Application The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR modem routers adapters and switches 1492 Used in PPPoE environments 1472 Maximum size to use for pinging Larger packets are fragmented Chan
115. et Relay Chat Some application servers such as FTP and IRC servers send replies to multiple port numbers Using port triggering you can tell the modem router to open more incoming ports when a particular outgoing port starts a session An example is Internet Relay Chat IRC Your computer connects to an IRC server at destination port 6667 The IRC server not only responds to your originating source port but also sends an identify message to your computer on port 113 Using port triggering you can tell the modem router When you initiate a session with destination port 6667 you must also allow incoming traffic on port 113 to reach the originating computer Manage Port Forwarding and Port Triggering 185 N600 and AC750 WiFi DSL Modem Routers The following sequence shows the effects of this port triggering rule 1 You open an IRC client program to start a chat session on your computer 2 Your IRC client composes a request message to an IRC server using a destination port number of 6667 the standard port number for an IRC server process Your computer then sends this request message to your modem router 3 Your modem router creates an eniry in its internal session table describing this communication session between your computer and the IRC server Your modem router stores the original information performs Network Address Translation NAT on the source address and port and sends this request message through the Interne
116. etwork Name SSID NETGEAR Guest Security Options None D WEP These options display only if the WPA PSK TKIP 2 4 GHz band of the main WiFi WPA2 PSK AES network is set to Up to 54 Mbps WPA PSK TKIP WPA2 PSK AES Network Profiles Profle SSID Security Enable BroadcastSSiID elil 1 NETGEAR 5G Guest Noe No Yes e 2 NETGEAR 5G Guest2 None No Yes e 3 NETGEAR SG Guest3 None No Yes Wireless Settings Profile 1 5GHz aln _ Enable Guest Network V Enable SSID Broadcast E Allow guest to access My Local Network L Enable Wireless Isolation Guest Wireless Network Name SSID NETGEAR 5G Guest Security Options None J WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES Manage the WiFi Network Settings 68 N600 and AC750 WiFi DSL Modem Routers 5 In one of the Network Profiles tables select the radio button for the guest network either in the 2 4 GHz band or in the 5 GHz band that you want to enable and set up 6 Enable the guest network and configure its WiFi settings as described in the following table Field Description U Wireless Settings Profile 2 4GHz b g n Enable Guest By default the guest WiFi network is disabled To enable the guest WiFi network for Network the 2 4 GHz band select the Enable Guest Network check box Enable SSID By default the modem router broadcasts its SSID of the 2 4 GHz band so that WiFi Broadcast stations can detect
117. etwork of the modem router However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps To use this type of security in the Passphrase field enter a phrase of 8 to 63 characters To join the 5 GHz band of the main WiFi network a user must enter this passphrase Passphrase The passphrase that provides users access to the WiFi network in the 5 GHz band The passphrase Is also referred to as the password or key Click the Apply button Your settings are saved If you connected over WiFi to the network and you changed the SSID you are disconnected from the network Make sure that you can reconnect over WiFi to the network with its new settings If you cannot connect over WiFi check the following e If your computer or WiFi device is already connected to another WiFi network in your area disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover e If your computer or WiFi device is trying to connect to your network with its old settings before you changed the settings update the WiFi network selection in your computer or WiFi device to match the current settings for your network e Does your WiFi device display as an attached device See View Devices Currently on the Network on page 169 If it does it is connected to the network
118. etwork on page 67 Name SSID The WiFi network name for the 2 4 GHz band of the guest network Wireless AP Displays whether the 2 4 GHz band of the guest network is enabled The WiFi LED on the front of the modem router is not affected by the status of the guest network Broadcast Name Displays whether the 2 4 GHz band of the guest network broadcasts its SSID Wireless Isolation Displays whether wireless isolation is enabled for the 2 4 GHz band of the guest network Allow guest to access My Displays whether users of the 2 4 GHz band of the guest network are allowed to Local Network access the main network Guest Network 5 0GHz The settings of the WiFi port for the 5 GHz band of the guest network For information about how to configure the settings of the guest network see Manage the WIFI Settings and WiFi Security of the Guest Network on page 67 Name SSID The WiFi network name for the 5 GHz band of the guest network Wireless AP Displays whether the 2 4 GHz band of the main network is enabled If the 2 4 GHz band is disabled but the 5 GHz band is enabled the WiFi LED on the front of the modem router lights green If both radios are off the WiFi LED is off too Broadcast Name Displays whether the 5 GHz band of the guest network broadcasts its SSID Wireless Isolation Displays whether wireless isolation is enabled for the 5 GHz band of the guest network Allow guest to access My Displays whether users of the 5 GHz b
119. evices do not work with the modem router The modem router supports the following file system types for full read write access e FAT16 e FAT32 e NTFS e NTFS with compression format enabled e Ext2 e Ext e Ext4 The modem router supports the following file system types with read only access e HFS e HFS Connect a USB Device to the Modem Router ReadySHARE lets you access and share a USB device connected to the USB port on the modem router If your USB device uses special drivers it is not compatible The USB port is on the back panel of the modem router USB port LAM LAP Figure 10 USB port on the back panel gt To connect a USB device 1 Connect your USB storage device to the USB port on the modem router 2 If your USB device requires a power supply connect it Share a Storage Device 104 N600 and AC750 WiFi DSL Modem Routers You must use the power supply when you connect the USB device to the modem router When you connect the USB device to the USB port of the modem router it might take up to two minutes before the USB device is ready for sharing By default the USB device is available to all computers on your local area network LAN Access a Storage Device Connected to the Modem Router gt From a computer or device on the network you can access a storage device that is connected to the modem router To access the device from a Mac 1 a oo i Connect a USB storage device t
120. following a Inthe address field of the web browser enter www routerlogin net b When prompted enter admin for the user name and password for the password If the Setup Wizard displays skip to Step 70 If the NETGEAR genie Setup Wizard still does not display see Step 9 Install and Access the Modem Router and Its Network 27 N600 and AC750 WiFi DSL Modem Routers lf the browser cannot display the web page do the following e Make sure that the computer is connected to the yellow LAN1 LAN2 or LANS3 Ethernet port or over WiFi to the modem router e Make sure that the Power LED of the modem router is lit green e Make sure that your browser does not cache the previous page by closing and reopening the browser e Clear the browser cache e If the computer is set to a static or fixed IP address this setting is uncommon either change the computer to obtain an IP address automatically from the modem router through DHCP or change the IP address of the computer to a static or fixed IP address in the 192 168 1 2 192 168 1 254 range 10 On the NETGEAR genie Setup Wizard screen select the No want to configure the Internet connection myself radio button 11 Click the Next button 12 Confirm your selection The NETGEAR genie BASIC home screen of the web management interface displays xDSL internet Wireless Attached Devices Parental Controls ReadySHARE Guest Network Parental Controls STATUS NOT ENABL
121. g Port Triggering The Port Forwarding Port Triggering screen displays 6 Select the Port Triggering radio button The port triggering settings display 7 Inthe Port Triggering Time out field enter a value up to 9999 minutes The default setting is 20 minutes 8 Click the Apply button Your settings are saved Manage Port Forwarding and Port Triggering 184 N600 and AC750 WiFi DSL Modem Routers Disable Port Triggering By default port triggering is enabled You can disable port triggering temporarily without removing any port triggering rules To disable port triggering 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The Port Forwarding Port Triggering screen displays 6 Select the Port Triggering radio button The port triggering settings display 7 Clear the Disable Port Triggering check box If this check box is selected the modem router does not apply port triggering rules even if you specified them 8 Click the Apply button Your settings are saved Application Example Port Triggering for Intern
122. ge the MTU Size AN WARNING An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites secure login pages or FTP or POP servers Change the MTU only if you are sure that it is necessary for your ISP connection Manage the Internet Settings Manually 53 N600 and AC750 WiFi DSL Modem Routers gt To change the MTU size 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt WAN Setup ADVANCED ADVANCED Home WAN Setup C EED _ Disable Port Scan and DoS Protection Setup Wizard vS etup Default DMZ Server internet Setup Respond to Ping on Internet Port ADSL Settings Wireless Setup Guest Network LAN Setup NAT Fitorng Secured Open QoS Setup V Disable IGMP Proxying MTU Size in bytes 1458 Disable SIP ALG gt USB Storage VPN Passthrough gt Security IPSec Passthrough Enable Disable np i PPTP Passthrough gt Administration assinroug Enable Disable L2TP Passthrough Enable Disable gt Advanced Setup 6 In the MTU Size field enter
123. ggering rule To change a port triggering rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The Port Forwarding Port Triggering screen displays 6 Select the Port Triggering radio button The following figure shows two port triggering rules ADVANCED Home Port Forwarding Port Triggering x Cancel Setup Wizard Please select the service type CD rot rornarcing gt Setup Port Triggering gt USB Storage Disable Port Triggering Port Triggering Time out in minutes gt Security Port Triggering Portmap Table Enable Service Name Service Type Inbound Connection Service User v Advanced Setup 1 V Turbo TCP 58202 TCP UDP 35619 35621 192 168 1 212 2 Vv DirectCall TCP 47625 TCP 47630 47630 any gt Administration Wireless Settings T Port Forwarding Port Add Service r Edit Service x Delete Service Triggering Dynamic DNS Static Routes Remote Management UPnP 7 Inthe Port Triggering Portmap Table select the radio button next to the service or application name 8 Click
124. gs 59 N600 and AC750 WiFi DSL Modem Routers Field Description S Name SSID The SSID is the WiFi network name If you did not change the SSID the default SSID displays The default SSID is also printed on the product label see Bottom Panel Product Label on page 13 Note NETGEAR recommends that you do not change the default SSID If you must change the SSID enter a 32 character maximum case sensitive name in this field Channel From the Channel menu select Auto for automatic channel selection or select an individual channel The default selection is Auto Note In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this situation occurs experiment with different channels to see which one is the best Note If you use multiple WiFi access points APs reduce interference by selecting different channels for adjacent APs NETGEAR recommends a channel spacing of four channels between adjacent APs Modem Router Model D3600 and the AC750 WiFi DSL Modem Router Model D6000 N600 WiFi DSL Modem Router Model D3600 From the Mode menu select one of the following modes e Up to 54 Mbps Legacy mode This mode allows 802 11na and 802 11a devices to join the network but limits 802 11na devices to function at up to 54 Mbps Up to 150 Mbps Neighbor friendly mode for reduced interference with neighboring WiFi networks This mode allo
125. h can limit the range Additionally other WiFi access points in and around your home might affect your modem router s signal WiFi access points are routers repeaters WiFi range extenders and any other device that emits a WiFi signal for network access Position your modem router according to the following guidelines e Place your modem router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices e Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for wired computers e Place the modem router in an elevated location minimizing the number walls and ceilings between the modem router and your other devices e Place the modem router away from electrical devices such as these Ceiling fans Home security systems Microwaves Computers Base of a cordless phone 2 4 GHz cordless phone e Place the modem router away from large metal surfaces large glass surfaces insulated walls and items such as these Solid metal door Aluminum studs Fish tanks Mirrors Brick Concrete If you are using adjacent access points use different radio frequency channels to reduce interference For information about the best angle for the antennas of the modem router see Back Panel with Ports Buttons DC Connector and Antennas on page 11 Install and Access the Modem Router and Its Network 15 N600 and AC750 WiF
126. hanged automatically when you use WPS clear the Keep Existing Wireless Settings 5GHz a n check box By default both Keep Existing Wireless Settings check boxes are selected NETGEAR recommends that you leave these check box selected If you clear these check box the next time a new WiFi client uses WPS to connect to the modem router the modem router WiFi settings change to an automatically generated random SSID and passphrase For information about viewing this SSID and passphrase see Manage the Basic WIFI Settings and WiFi Security of the Main Network on page 56 Clear the Keep Existing Wireless Settings check box for a radio only if you want to allow the WPS process to change the SSID and passphrase for WiFi access for that radio A WARNING If you clear the Keep Existing Wireless Settings check box for a radio and use WPS to add a computer or WiFi device to the modem router s WiFi network the SSID and passphrase are automatically generated and other WiFi devices that are already connected to the modem router s WiFi network might be disconnected 9 Click the Apply button Your settings are saved Manage Advanced WiFi Features For most WiFi networks the advanced WiFi features work fine and you do not need to change the settings Tip If you want to change the WiFi settings of the modem router s main network use a wired connection to avoid being disconnected when the new WiFi settings take effect Manage the WiFi Networ
127. hat Uses a Login and PPPoE Service 47 Specify an Internet Connection That Uses a Login and PPPoA Service 50 Manage the MTU Sie cciccorecuddiveanee che ikana nni EE aa A 52 ROE Re eso S seitti eee ee eee eee ee eee ee ere eee ere ee eee ee 52 Change the MTU Sizes scicctovdouencl ce dveveenetaeesandeeciouawadin 53 Chapter 4 Manage the WiFi Network Settings Manage the Basic WiFi Settings and WiFi Security of the Main Network 56 View or Change the Basic WiFi Settings 2 cee ee eee eee 56 Configure WEP Legacy WiFi Security 0 c cee cece eee eee 62 Use WPS to Add a Device to the WiFi Network 000 ee eee 64 N600 and AC750 WiFi DSL Modem Routers Use WPS with the Push Button Method 0 00 cece cece ee ees 64 Use WPS with the PIN Method 0 0c ccc cece nee ees 66 Manage the WiFi Settings and WiFi Security of the Guest Network 67 Set Up and Enable a Guest Network 0 0 0 c cece eens 67 Configure WEP Legacy WiFi Security for the Guest WiFi Network 71 Control the WiFi Radios lt icsccccaegsesececesedenenneereninsscasedadeas 73 Use the WiFi On Off Button 0 0 ee eee eee 73 Enable or Disable the WiFi Radios 0 0 ccc cece cece eee eens 74 Manage the WPS Settings occcscscccudanvietebieseas o0deec4eeaeeedadeds 75 Manage Advanced WiFi Features 0 cece cece cent een enes 76 Manage Wi Fi Multimedia Quality of S
128. he Modem Router on page 152 2 To automatically update the firmware 1 Launch an Internet browser from a computer or WiFi device that is connected to the network Type hittp www routerlogin net A login screen displays Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Wait for the modem router to check if newer firmware is available Install and Access the Modem Router and Its Network 36 N600 and AC750 WiFi DSL Modem Routers This process might take a few minutes If the modem router detects new firmware the modem router displays a message at the top of the screen 6 Click the message 7 To upgrade the modem router with the latest firmware click the Yes button After the upgrade the modem router restarts A WARNING To avoid the risk of corrupting the firmware do not interrupt the upload For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid green Access the Modem Router with the NETGEAR genie App The genie app is the easy dashboard for managing monitoring and repairing your home network from a smartphone tablet or computer The genie app can help you with the following e Automatically repair common Wi
129. he browser cache e If the computer is set to a static or fixed IP address this setting is uncommon either change the computer to obtain an IP address automatically from the modem router through DHCP or change the IP address of the computer to a static or fixed IP address in the 192 168 1 2 192 168 1 254 range 11 Keep the Yes radio button selected which is the default setting and click the Next button The Setup Wizard starts NETGEAR genie D6000 Select Country Country Australia Select ISP ISP Soul The Smart Setup Wizard can detect the type of Internet connection that you have Do you want the Smart Setup Wizard to try and detect the connection type now Yes No want to configure the router myself 12 From the Country menu select the country in which you use the modem router 13 From the ISP menu select the ISP that you are using If your ISP is not in the menu select Other 14 Select the Yes radio button 15 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration This process can take up to six minutes please wait When the modem router is connected to the Internet the Congratulations screen displays and you successfully completed the setup process lf the Congratulations screen does not display other screens might display and you might need to provide more information in which case you must continue with th
130. he modem router s SSID broadcast is disabled the WiFi network name is hidden and does not display in your WiFi device s scanning list To connect to a hidden network you must type the network name and the WiFi password For more information about the SSID broadcast see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56 Make sure that your WiFi device does not use a static IP address but is configured to receive an IP address automatically with DHCP For most devices DHCP is the default setting Troubleshooting 188 N600 and AC750 WiFi DSL Modem Routers Troubleshoot with the LEDs When you turn on the power the LEDs light as described here 1 When power is first applied the Internet LED lights solid green for about 20 seconds and then starts blinking 2 After approximately 25 seconds after turning on the power the following occurs The WiFi LED lights green The WPS LED B lights green If the modem router is connected to an active ADSL service the DSL LED blinks green to indicate that the modem router is negotiating the best possible speed on the DSL line If the negotiation completes and a DSL link is established the LED turns solid green If you do not use a DSL modem but a cable or fiber modem the DSL LED remains off 3 After approximately 40 seconds after turning on the power the Ethernet LED lights green for any Ethernet devices that are connected 4 After approxima
131. he user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Administration gt Backup Settings The Backup Settings screen displays 6 Click the Browse button and navigate to and select the saved configuration file The name of the backup file from which you can restore the configuration Is NETGEAR_D3600 cfg Of NETGEAR_D6000 cfg Follow the directions of your browser to locate and select the file Manage the Modem Router and Monitor the Traffic 154 N600 and AC750 WiFi DSL Modem Routers 7 Click the Restore button The configuration is uploaded to the modem router When the restoration is complete the modem router reboots This process takes about one minute A WARNING To avoid the risk of corrupting the firmware do not interrupt the restoration For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid green Return the Modem Router to Its Factory Default Settings Under some circumstances for example if you lost track of the changes that you made to the modem router settings or you move the modem router to a different network you might want to erase the configuration and reset it to factory default settings If you do no
132. i DSL Modem Routers Before You Connect to the Modem Router During and after installation you can connect to the modem router s network through a wired or WiFi connection If you set up your computer to use a static IP address change the settings of your computer so that it uses Dynamic Host Configuration Protocol DHCP Wired Connection You can connect your computer to the modem router using an Ethernet cable and join the modem router s local area network LAN WiFi Connection You can connect to the modem router s WiFi network which is listed on the product label in the WiFi Network Name SSID field The password that you must use to connect to the WiFi network is listed in the Network Key Password field NETGEAR ere hoden rout qf E rERmT Telepermit Holder WiFi Network Name SSID Approval Specialists NZ Ltd Product Netgear Wireless AC750 DSL EENAA Router Model D6000 PTC 273 14 015 OK Network key password NHDLOIB1410 CEO T Figure 6 Modem router product label with WiFi network name SSID and password network key il i a Install and Access the Modem Router and Its Network 16 N600 and AC750 WiFi DSL Modem Routers Types of Logins Separate types of logins serve different purposes It is important that you understand the difference so that you know which login to use when Types of logins e ISP login The login that your Internet service provider ISP gave you logs you in to
133. ice name or MAC address for a device on the WiFi access list gt To change the settings for a device on the WiFi access list 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays Control Access to the Internet 98 10 11 N600 and AC750 WiFi DSL Modem Routers Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Wireless Settings The Advanced Wireless Settings screen displays Scroll down to the bottom and click the Set Up Access List button Turn Access Control On Device Name MAC Address BusinessLaptop 60 66 66 DA 66 7C TD CH CD In the table select the radio button next to the WiFi device for which you want to make a change Click the Edit button The Edit Wireless Card screen displays Change the device name or MAC address Click the Accept button The settings are saved and display in the table on the Wireless Card Access List screen However if you restart the modem router the changes are lost You also must apply the changes on the Wireless Card Access List screen On the Wireless Card Access List screen click the Apply button Your settings are saved Remove a Device From the
134. in net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays select ADVANCED gt Setup gt QoS Setup The QoS Setup screen displays Clear the Enable WMM Wi Fi multimedia settings 2 4 GHz b g n check box Clear the Enable WMM Wi Fi multimedia settings 5 GHz a n check box Click the Apply button Your settings are saved Manage the WiFi Network Settings 79 Control Access to the Internet The modem router comes with a built in firewall that helps protect your home network from unwanted intrusions from the Internet This chapter includes the following sections Set Up Parental Controls Use Keywords to Block Internet Sites Manage Simple Outbound Firewall Rules for Services and Applications Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules Set Up a WiFi Access List and Manage WiFi Access Set Up Security Event Email Notifications For information about more advanced ways to configure Internet security see Chapter 77 Manage Port Forwarding and Port Triggering 80 N600 and AC750 WiFi DSL Modem Routers Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home screen your browser goes to the Parental Controls website where you can learn more about Parental Controls To set u
135. ing 0005 Disable Port Triggering 44544402 ecntcnecseecoseteeednsee4canasens Application Example Port Triggering for Internet Relay Chat Chapter 12 Troubleshooting Quick Tips for Troubleshooting 0 0 cece cee cece eee n ees Troubleshoot with the LEDS i c 0es0 bbe resdiereiis ous enchedecngedans Power LED IG Otiesksacceacetedd ee hotness te anwnee Pence redawseeees WIRLED EO 24 2424 22 chhduredocieehe adadi r kk aa e inai Ethernet LED Is Off saccdsdrecddvyetdctexewvanedendeaaeeseseseedes You Cannot Log In to the Modem Router 00 c cece cece ences Troubleshoot the Internet Connection 0 0 0 0 ccc eee eens Troubleshoot the DSL Link 0 0 0 0 0c ccc cee eens Internet LED Is Off lt 4c06e4sccncnaesvaderoeaeneaneedsnateteasease Obtain an Internet IP Address 0 0 0 ccc cee eee eee Troubleshoot PPPoE or PPPOA s6ccede4e eran auieeuwwidstsbieodnsen Troubleshoot Internet BrowSing 0c cece cece e eens N600 and AC750 WiFi DSL Modem Routers Changes Are Not Saved wissscadcieleicviestabvadseewebadadesveddadan 195 Troubleshoot the WiFi Connectivity 0 0 ccc cece eee eee eee 195 Troubleshoot Your Network Using the Ping Utility 0 196 Test the LAN Path to Your Modem Router 0 00 e cece eees 196 Test the Path from Your Computer to a Remote Device 197 Appendix A Supplemental Information POR SONGS p
136. ion to help you diagnose and solve problems you might experience with your modem router If you do not find the solution here check the NETGEAR support site at hito support netgear com for product and contact information This chapter contains the following sections Quick Tips for Troubleshooting Troubleshoot with the LEDs You Cannot Log In to the Modem Router Troubleshoot the Internet Connection Changes Are Not Saved Troubleshoot the WiFi Connectivity Troubleshoot Your Network Using the Ping Utility 187 N600 and AC750 WiFi DSL Modem Routers Quick Tips for Troubleshooting The following table includes tips for troubleshooting some common problems Table 3 Quick tips for troubleshooting Possible Solution Your network is unresponsive Restart your network or does not function normally 4 Turn off and unplug the DSL cable or fiber modem Turn off the modem router Plug in the DSL cable or fiber modem and turn it on Wait two minutes Turn on the modem router and wait two minutes If network problems still occur make sure that your ISP does not require you to use the MAC address of the computer that was used to initially register the ISP account If your ISP does require that you do this you must change the router MAC address that the modem router uses For more information see Manually Set Up the Internet Connection on page 44 Your cannot connect over an Make sure that the Ethernet cables are securely
137. ions LED dicon Description S Power DSL Internet Solid green The power is on and the modem router is functioning normally Blinking green The modem router is starting up the firmware is upgrading or someone pressed the Reset button Off The modem router is not receiving power Solid green The modem router is providing a DSL connection In technical terms the DSL port is synchronized with an ISP s network access device Blinking green The modem router is negotiating the best possible speed on the DSL line Off The modem router is not negotiating the speed on the DSL line and is not providing a DSL connection Solid green The modem router is connected to the Internet Blinking green The Internet port is transmitting or receiving traffic Off The modem router is not connected to the Internet Solid green The modem router is providing WiFi connectivity Blinking green The WiFi link is transmitting or receiving traffic Off The modem router is not providing WiFi connectivity You can still plug an Ethernet cable into one of the LAN ports to get wired connectivity Hardware Overview of the Modem Router 10 N600 and AC750 WiFi DSL Modem Routers Table 1 LED descriptions continued SeT i aerE E _ Solid green WPS Wi Fi Protected Setup is ready for use By default the WPS LED lights solid green when the power is on Blinking green for two minutes Someone pressed the WPS button on the modem
138. isplays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select xDSL Manage the WAN and LAN Network Settings 131 Internet Wireless Attached Devices Parental Controls ReadySHARE Guest Network N600 and AC750 WiFi DSL Modem Routers Physical WAN Type DSL Mode PVC Setting Vi Enable This Interface Multiplexing Method VPI VCI VC BASED 8 35 ATM Traffic Class PCR cells s SCR cells s MBS cells Note The DSL mode menu PVC Settings section and ATM Traffic Class section display only if the selection from the Physical WAN Type menu is ADSL2 which it is by default For information about selecting the type of physical WAN connection see Change the Type of Physical WAN Connection on page 133 From the DSL Mode menu select the DSL mode that your ISP provided you Auto The modem router detects the DSL mode automatically This is the default setting ADSL G dmt Legacy version of ADSL ADSL2 Legacy version of ADSL2 ADSL2 ADSL2 provides the fastest downstream rates and can interoperate with ADSL2 and ADSL g dmt Click the upper Apply button The DSL mode changes are saved lf your ISP provided you PVC settings specify some or all of the following settings depending on the information that your ISP gave you a
139. isplays and you successfully completed the setup process If the Congratulations screen does not display other screens might display and you might need to provide more information in which case you must continue with the next step The screens that display depend on your type of ISP connection and configuration Congratulations You are successfully connected to the Internet This router is preset with the following unique wireless network name SSID and network key password 2 4GHz Wireless Network Name SSID NETGEAR23 Wireless Network Key Password jaggedtrumpet276 5GHz Wireless Network Name SSID NETGEAR23 5G Wireless Network Key Password jaggedtrumpet276 Manage the Internet Settings Manually 40 N600 and AC750 WiFi DSL Modem Routers Only if the following screen displays Specify a full scan to let the Setup Wizard find the PVC protocol The screen that might display asks you if you need the Setup Wizard to do a full scan to find the PVC protocol If this screen does not display continue with the next step Do you need Setup Winard to do full scan to find ihe PVP rota e Yes This wil take approximately 1 to 6 minutes No want to confiqure the router myself Do the following a Select the Yes radio button b Click the Next button The Setup Wizard performs a full scan which might take up to six minutes This takes approximately 1 to 6 minutes Only if the following screen displays Spe
140. k Settings 76 N600 and AC750 WiFi DSL Modem Routers gt To manage advanced WiFi features 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Wireless Settings ESE Avvanceo ADVANCED Home Advanced Wireless Settings Setup Wizard Advanced Wireless Settings 2 4GHz b g n IV Enable Wireless Router Radio gt Setup V Enable 20 40 MHz Coexistence Fragmentation Length 256 2346 2346 USB Storage CTSIRTS Threshold 1 2347 2347 gt Security Preamble Mode Long Preamble Eis Transmit Power Control 100 v gt Administration Advanced Wireless Settings 5GHz a n v Advanced Setup Enable Wireless Router Radio Fragmentation Length 256 2346 2346 Port Forwardin I Port CTS RTS Threshold 1 2347 2347 Triggering Preamble Mode eere Dynamic DNS Transmit Power Control 100 Static Routes Remote Management WPS Settings UPnP Routers PIN 10000311 V Enable Routers PIN V To prevent PIN compromise auto disable the PIN after 3 failed PIN connections until router reboots In auto disabled mode routers WPS LED will keep blinking slowly V
141. k the OK button The BASIC Home screen displays Select Attached Devices The Attached Devices screen displays Wired devices are connected to the modem router with Ethernet cables WiFi devices are connected to the modem router through the WiFi network either in the 2 4 GHz band or the 5 GHz band The following table describes the fields on the Attached Devices screen Field Description O O O eo The order in which the device joined the network SSID The SSID to which the WiFi device is connected This field does not apply to wired devices IP Address The IP address that the modem router assigned to the device when it joined the network This number can change when a device is disconnected and rejoins the network MAC Address The unique MAC address The MAC address does not change and is usually shown on the a feudiaueiiname label Device Name Name Tne device name if detected device name if detected To refresh the information onscreen click the Refresh button The information onscreen is updated Manage the Modem Router and Monitor the Traffic 169 N600 and AC750 WiFi DSL Modem Routers Manage the Modem Router Remotely The remote management feature lets you access your modem router securely over the Internet to view or change its settings You need to know the modem router s WAN IP address to use this feature For information about remote access using Dynamic DNS see Set Up and Manage Dynamic DNS on page 12
142. lect ADVANCED gt USB Storage gt Advanced Settings BASIE avvancen ADVANCED Home USB Storage Advanced Settings Ue Refresh Setup Wizard WPS Wizard Network Device Name readyshare gt Setup Workgroup Workgroup v USB Storage Enable Access Method Link Basic Settings Network Connection weadyshare F FTP via internet fip 0 0 0 0 shares gt Security Available Network Folders Share Name Read Access Write Access Folder Name Volume Name Total Space Free Space gt Advanced Setup weadyshare USB_Storage All no password All no password U U_Drive 3 7G 3 7G CC CD CS SD Safely Remove USB Device gt Administration In the Available Network Folders table select a device 7 Click the Create Network Folder button Share a Storage Device 112 N600 and AC750 WiFi DSL Modem Routers USB Device u U Drive 3 7G Share Name PO ReadAccess All no password Write Access All no password Apply b Close Window If this screen does not display your web browser might be blocking pop ups If it is change the browser settings to allow pop ups 8 From the USB Device menu select the USB drive Note Best practise is not to attach more than one drive to the USB port for example through a USB hub 9 Click the Browse button and in the Folder field select the folder 10 In the Share Name field type the name of the share 11 From the Read Access menu and the Write
143. left column displays the menus and at the top is an ADVANCED tab that you can use to access more menus and screens Change the Language By default the language is set as Auto which means that the modem router detects the language automatically based on your browser settings You can change the language gt To change the language 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net Install and Access the Modem Router and Its Network 34 N600 and AC750 WiFi DSL Modem Routers A login screen displays Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays In the upper right corner select a language from the menu When prompted click the OK button to confirm this change The screen refreshes with the language that you selected Change the admin Password NETGEAR recommends that you change the default password that you use to log in to the modem router to a more secure password This is the password that you use to log in to the modem router with the user name admin The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters numbers and symbols It can be up to 30 characters Note This admin password is notthe password that you use for Wi
144. lick the NETGEAR USB Control Center icon EN The main screen displays Select Tools gt Configuration The Control Center Configuration screen displays From the Language menu select a language Click the OK button The next time NETGEAR USB Control Center starts the language changes Specify the Time out gt To specify the time out 1 Click the NETGEAR USB Control Center icon Ed The main screen displays Select Tools gt Configuration The Control Center Configuration screen displays In the Timeout field type the number of minutes The time out is the number of minutes that a computer holds its connection to the printer when the connection is not being used Click the OK button Your settings are saved Share a USB Printer 123 Access Storage Devices Through the Internet With Dynamic DNS you can use the Internet and a personal domain name to access a USB storage device that is attached to the USB port of the modem router when you are not home If you know the IP address of the modem router and the IP address did not change you can also access the USB storage device by using the IP address This chapter includes the following sections e Set Up and Manage Dynamic DNS e Access Storage Devices Through the Internet Note For information about how to connect the device and specify its settings see Chapter 6 Share a Storage Device 124 N600 and AC750 WiFi DSL Modem Routers Set Up and Manage D
145. lt The modem router comes with free backup software for all the Windows computers in your home Connect a USB hard disk drive HDD to the modem router for centralized continuous and automatic backup The following operating systems support ReadySHARE Vault e Windows 7 e Windows 8 e Windows 8 1 gt To back up your Windows computer Connect a USB HDD to one of the USB ports on the modem router Visit www netgear com readyshare Scroll down to the A Happy Home Is Filled With Love And Safely Stored Data section Click the Download the installer and get started link Follow the onscreen instructions to download the utility file Launch the ReadySHAREVault install exe file and install the utility aS PY The Dashboard screen displays 7 Use the dashboard or the Backup tab to set up and run your backup Back Up Mac Computers with Time Machine You can use Time Machine to back up your Mac computers onto a USB hard drive that is connected to the USB port on the modem router You can access the connected storage device from your Mac with a wired or wireless connection to your modem router Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB disk to do the Time Machine backup for the first time Use a blank partition to prevent some issues during backup using Time Machine The modem router supports GUID or MBR partitions gt To format your USB hard disk drive and specify pa
146. lt password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt LAN Setup Manage the WAN and LAN Network Settings 138 N600 and AC750 WiFi DSL Modem Routers E Aovanceo ADVANCED Home LAN Setup Setup Wizard O o LAN TCP IP Setup v Setu P IP Address Internet Setup IP Subnet Mask ADSL Settings Wireless Setup V Use Router as DHCP Server Guest Network Starting IP Address WAN Setup Ending IP Address Address Reservation IP Address Device Name MAC Address gt USB Storage CD CHD CHD gt Security gt Administration Advanced Setup 6 In the IP Address field enter the LAN IP address for the modem router 7 Inthe IP Subnet Mask enter the LAN subnet mask for the modem router 8 Click the Apply button Your settings are saved If you changed the LAN IP address of the modem router you are disconnected when the changes take effect To reconnect close your browser relaunch it and log in to the modem router at its new LAN IP address Manage Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it accesses the modem router s DHCP server Reserve a LAN IP address You can assign a reserved IP address to a computer or server that requires permanent IP settings gt To reserve an IP address 1 L
147. ly specific WiFi devices based on their MAC addresses Set Up and Enable a WiFi Access List A WiFi access control list ACL consists of MAC addresses of WiFi devices that are blocked from accessing your WiFi network Each network device owns a MAC address which is a unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F uppercase or lowercase only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC address is on the label of the WiFi card or network interface device If you cannot see the label you can display the MAC address using the network configuration utilities of the computer You might also find the MAC addresses through the web management interface of the modem router see View Devices Currently on the Network on page 169 A WARNING If you use a WiFi device to set up a WiFi access list that add your WiFi device to the access list otherwise you are disconnected when you click the Apply button To avoid this situation use a computer with a wired connection to access the modem router gt To restrict WiFi access based on MAC addresses 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensi
148. m router applies outbound rules Per Schedule The modem router applies outbound rules according to a schedule that you set For more information see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 95 Always The modem router applies outbound rules continuously 8 Below the Service Table click the Add button Block Services Setup JED GID Service Type User Defined hi Protocol TCP Starting Port 1 65535 Ending Port 1 65535 Service Type User Defined Filter Services For Only This IP Address 192 1 168 IP Address Range 192 168 to 192 168 All IP Addresses 9 From the Service Type menu select User Defined Control Access to the Internet 92 N600 and AC750 WiFi DSL Modem Routers 10 Specify a new outbound rule as described in the following table Field Description U Protocol Select the protocol TCP or UDP that is associated with the service or application If you are unsure select TCP UDP Starting Port Enter the start port for the service or application Ending Port If the service or application uses a range of ports enter the end port for the range If the service or application uses a single port repeat the port number that you entered in the Starting Port field Service Type User Defined Enter the name of the custom service or application 11 Specify which devices on your LAN or LAN users are affected by the rule based on their IP address
149. m router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also Router MAC Address The Ethernet MAC address that the modem router uses on the Internet port Some ISPs register the MAC address of the network interface card in your computer when your account is first opened They accept traffic only from the MAC address of that computer This feature allows your modem router to use your computer s MAC address also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The modem router captures and uses the MAC address of the computer that you are now using You must use the one computer that is allowed by the ISP Use This MAC Address Enter the MAC address that you want to use NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is needed in most situations Select the NAT setting e Enable NAT is enabled This is the default setting e Disable NAT is disabled 9 Click the Apply button Your settings are saved 10 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 191 Manage the Internet Settings Manually 49 N600 and AC750 WiFi DSL Modem Routers Specify an Internet Co
150. me is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays In the Internet Port pane check that the IP Address field shows a valid IP address and that the Connection field shows PPPoE or PPPOA In the Internet Port pane click the Connection Status button The Connection Status screen displays Check the following e The Connection Status field shows Connected e The Connection Time field does not show 00 00 00 If all of the information is correct your PPPoE or PPPoA connection is working Troubleshooting 193 N600 and AC750 WiFi DSL Modem Routers gt To reconnect if your PPPoE or PPPoA connection does not function 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays 6 Inthe Internet Port pane click the Connection Status button The Connection Status screen displays 7 Click the Connect button The modem router attempts to reconnect If you cannot connect after se
151. n The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays 5 Select the Default DMZ Server check box 6 Enter the IP address of the server 7 Click the Apply button Your settings are saved Manage the WAN and LAN Network Settings 135 N600 and AC750 WiFi DSL Modem Routers Manage IGMP Proxying and VPN Pass Through IGMP proxying allows a computer on the local area network LAN to receive the multicast traffic it is interested in from the Internet If you do not need this feature leave it disabled which is the default setting When Network Address Translation NAT is enabled in the modem router see Manually Set Up the Internet Connection on page 44 it filters encrypted tunnel packets through NAT causing these packets to become invalid VPN pass through allows encrypted tunnel packets to go through without being filtered and is enabled by default for IPSec PPTP and L2TP packets Do not disable VPN pass through for IPSec PP TP or L2TP unless a specific reason exists gt To change the default IGMP proxying and VPN pass through settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The def
152. n and PPPoA Service on page 50 To view or change the PPPoE or PPPoA Internet connection status 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home The ADVANCED Home screen displays In the Internet Port pane click the Connection Status button The fields that display depend on the type of Internet connection The following screen shows an established PPPoE connection Connection Time 00 03 45 Connection Status connected Negotiation SUCCESS Authentication Success IP Address 122 168 250 398 Subnet Mask Manage the Modem Router and Monitor the Traffic 164 T 8 9 N600 and AC750 WiFi DSL Modem Routers The following table describes the fields of the Connection Status pop up screen Field Description aa tae time elapsed since the connection was established Connection Status Status The status can be Connected or Disconnected Negotiation The negotiation can be a series of dashes which indicates that the connection is not established or successful Success Authentication The authentication can be a series of dashes which indicates that the conne
153. n to the modem router to turn them back on You must press the WiFi On Off button again for two seconds to turn the WiFi radios back on To enable or disable the WiFi radios 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Wireless Settings BASIN anvancen ADVANCED Home Advanced Wireless Settings Setup Wizard sae e WPS Wizara Advanced Wireless Settings 2 4GHz b g n IV Enable Wireless Router Radio gt Setup V Enable 20 40 MHz Coexistence Fragmentation Length 256 2346 2346 CTS RTS Threshold 1 2347 2347 Long Preamble 100 v USB Storage gt Security Preamble Mode Transmit Power Control gt Administration Advanced Wireless Settings 5GHz a n v Advanced Setup Port Forwarding Port Triggering Dynamic DNS Static Routes Remote Management UPnP J Enable Wireless Router Radio Fragmentation Length 256 2346 CTS RTS Threshold 1 2347 2346 2347 Automatic 100 v Preamble Mode Transmit Power Control WPS Settings Routers PIN V Enable Routers PIN V To prevent PIN compromise auto disable the
154. nes one at a time being sure to use a microfilter on each telephone If the microfilters are connected correctly you can connect all your telephones lf disconnecting telephones does not result in a green DSL LED a problem with your wiring might exist If the telephone company tested the ADSL signal at your network interface device NID then wiring in your house might be of poor quality DSL LED Is Off or Internet LED Is Off If the modem router is connected to an active ADSL service but the DSL LED B is off the Internet LED is off or both are off disconnect all telephones on the line If this solves the problem reconnect the telephones one at a time being sure to use a microfilter on each telephone If the microfilters are connected correctly you can connect all your telephones If disconnecting telephones does not result in a green DSL LED check the following e Check that the telephone company made the connection to your line and tested it e Verify that you are connected to the correct telephone line If more than one phone line is installed be sure that you are connected to the line with the ADSL service It might be necessary to use a swapper if your ADSL signal is on pins 1 and 4 or the RJ 11 jack The modem router uses pins 2 and 3 Troubleshooting 191 N600 and AC750 WiFi DSL Modem Routers Internet LED Is Off If the Internet LED is off the modem router cannot connect to the Internet Verify the following e Ch
155. nformation see Set Up Your Modem Router for Cable or Fiber Service on page 26 Note After installation and setup the NETGEAR genie Setup Wizard is always accessible either for an installation with cable or fiber service or for an installation with DSL service Whether you install your modem router for DSL service or for cable or fiber service you can always use the genie menus and screens to set up your modem router manually Before you start the setup process get your ISP information and make sure that the settings that are described here are specified for the computers and devices in the network Install and Access the Modem Router and Its Network 17 N600 and AC750 WiFi DSL Modem Routers When your Internet service starts your Internet service provider ISP typically gives you all the information that you need to connect to the Internet For DSL service you might need the following information to set up your modem router e The ISP configuration information for your DSL account e ISP login name and password e Fixed or static IP address settings Special deployment by ISP this setting is rare If you cannot locate this information ask your ISP to provide it When your Internet connection is working you no longer need to launch the ISP login program on your computer to access the Internet When you start an Internet application your modem router automatically logs you in Set Up Your Modem Router for DSL Service You c
156. ng for the modem router connecting with WPS automatically sets WPA WPA2 WiFi security on the modem router network and generates a random passphrase You can view this passphrase see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56 Use WPS with the Push Button Method For you to use the push button method to connect a WiFi device to the modem router s WiFi network the WiFi device that you are trying to connect must provide either a physical button or a software button You can use the physical button and software button to let a WiFi device join only the main WiFi network not the guest WiFi network gt To let a WiFi device join the modem router s main WiFi network using WPS with the push button method 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Manage the WiFi Network Settings 64 N600 and AC750 WiFi DSL Modem Routers Click the OK button The BASIC Home screen displays Select ADVANCED gt WPS Wizard The screen displays a description of the WPS method Click the Next button ADVANCED Home Add WPS Client Setup Wizard Select a setup method Push Button recommended WPS Wizard You can either press the physi
157. ngs 146 N600 and AC750 WiFi DSL Modem Routers Change a Static Route You can change an existing static route 2 To change a static route 1 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Static Routes The Static Routes screen displays In the Static Routes table select the radio button to the left of the route that you want to change Click the Edit button The screen adjusts Change the settings for the route For more information about the settings see Set Up a Static Route on page 145 Click the Apply button The route is updated in the table on the Static Routes screen Remove a Static Route You can remove an existing static route that you no longer need gt To remove a static route 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button Manage the WAN
158. nnection That Uses a Login and PPPoA Service If you want to manually configure the Internet connection settings use the information that your ISP gave you to log in to your Internet service If you cannot find this information contact your ISP Note PPP over ATM PPPoA is available only if you connect the modem router to the Internet over a DSL service PPPOA is not available for cable or fiber service To view or specify the Internet connection settings with a login for PPPoA service 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select Internet The Internet Setup screen displays 6 In the Does your Internet connection require a login section make sure that the Yes radio button is selected The Yes radio button is selected by default Manage the Internet Settings Manually 50 N600 and AC750 WiFi DSL Modem Routers Does your Internet connection require a login Clas 3 Wireless No Attached Devices internet Service Provider PPPoA PPP over ATM X Parental Controls ReadySHARE Lopa guest Password Guest Network Service Name if Required Connection Mode idle Timeout in Minutes In
159. nsert the battery 5 Plug in your DSL modem s power and turn on your DSL modem Install and Access the Modem Router and Its Network 26 N600 and AC750 WiFi DSL Modem Routers 6 Connect the power adapter to the modem router and plug it into an electrical outlet Wait for the Power LED to light solid green which takes about 80 seconds The Power LED lights solid green for about 20 seconds and then blinks for about one minute before it lights solid green again 7 Connect a computer to the modem router by one of the following methods e Ethernet cable Use an Ethernet cable to connect your computer to the yellow LAN1 LAN2 or LAN3 Ethernet port on the modem router The product package contains a yellow Ethernet cable Your computer connects to the modem router s LAN e WiFi Connect to the default WiFi network of the modem router a On your computer or WiFi device find and select the WiFi network The WiFi network name SSID is on the product label b Join the WiFi network and enter the WiFi password The password network key is on the product label Your computer or WiFi device connects to the modem router s WiFi network 8 Launch a web browser The NETGEAR genie Setup Wizard displays You are not yet connected to the Internet Do you want NETGEAR genie to help Yes No want to configure the Internet connection myself If the NETGEAR genie Setup Wizard displays skip to Step 70 If it does not display do the
160. nthe Starting IP Address field enter the lowest number in the range This IP address must be in the same subnet as the modem router By default the starting IP address is 192 168 1 2 e Inthe Ending IP Address field enter the number at the end of the range of IP addresses This IP address must be in the same subnet as the modem router By default the ending IP address is 192 168 1 254 8 Click the Apply button Your settings are saved Disable the Built In DHCP Server By default the modem router functions as a DHCP server The modem router assigns IP DNS server and default gateway addresses to all devices connected to the LAN The assigned default gateway address is the LAN address of the modem router You can use another device on your network as the DHCP server or specify the network settings of all your computers Manage the WAN and LAN Network Settings 143 N600 and AC750 WiFi DSL Modem Routers Note If you disable the DHCP server and no other DHCP server is available on your network you must set your computer IP addresses manually so that they can access the modem router gt To disable the built in DHCP server 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and passw
161. nually Connected by netgear 8dc0086 2 Make sure that the printer status shows as Available 3 Click the Network Scanner button FEL NETCEAR USB Control Cents AI System Tools About Dinci Status amp Witt ala Network Scanner The scanner screen displays so that you can use the USB printer for scanning Share a USB Printer 121 N600 and AC750 WiFi DSL Modem Routers Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows You can also change the language and specify the time out to release the printer connection gt To turn off automatic NETGEAR USB Control Center startup 1 Click the NETGEAR USB Control Center icon EN The main screen displays tt NETGEAR USB Control Center System Tools About Device Status Audio Logitech Speaker Manually Connected by netgear 8dc0086 4 Control Center Configuration Basic Automatically execute when logging on Windows Timeout 10 minute 1 600 Language German Swedish French Dutch Italian Note Language setting will take effect on next execution 3 Clear the Automatically execute when logging on Windows check box 4 Click the OK button Your settings are saved Share a USB Printer 122 N600 and AC750 WiFi DSL Modem Routers Change the NETGEAR USB Control Center Language gt To change the language 1 C
162. o www netgear compe gt Setup Keyword Blocking Never Per Schedule y Security Always gt USB Storage Parental Controls Type keyword or domain name here BlockSites Add Keyword Block Services Schedule Block sites containing these keywords or domain names E mail gt Administration gt Advanced Setup Delete Keyword Clear List _ Allow trusted IP address to visit blocked sites Trusted IP Address Control Access to the Internet 85 gt 10 N600 and AC750 WiFi DSL Modem Routers In the Keyword Blocking section specify how the modem router applies keyword blocking e Per Schedule The modem router applies keyword blocking according to a schedule that you set For more information see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 95 e Always The modem router applies keyword blocking continuously In the Type keyword or domain name here field enter a keyword or domain Here are some sample entries e Specify XXX to block http www badstuff com xxx html e Specify com if you want to allow only sites with domain suffixes such as edu or gov e Enter a period to block all Internet browsing access Click the Add Keyword button The keyword or domain is added to the Block sites containing these keywords or domain names field which is also referred to as the blocked list To add more keywords or domains repeat Step 7 and Step 8 The keyword list Suppor
163. o the USB port on the modem router If your storage device uses a power supply you must use it when you connect the device to the modem router When you connect the storage device to the modem router s port it might take up to two minutes before the storage device is ready for sharing By default the device is available to all computers on your local area network LAN On a Mac that is connected to the network select Go gt Connect to Server In the Server Address field enter smb readyshare When prompted select the Guest radio button Click the Connect button A window automatically opens and displays the files and folders on the device To access the device from a Windows computer 1 Connect a USB storage device to the USB port on the modem router If your storage device uses a power supply you must use it when you connect the device to the modem router When you connect the storage device to the modem router s port it might take up to two minutes before the storage device is ready for sharing By default the device is available to all computers on your local area network LAN Launch a web browser from a computer that is connected to the network In the address field of the browser enter readyshare Windows file manager automatically opens and displays the files and folders on the device Share a Storage Device 105 N600 and AC750 WiFi DSL Modem Routers Back Up Windows Computers with ReadySHARE Vau
164. odem and in the red Internet port on the modem router b Select the corrected a problem with the Ethernet cable radio button c Click the Next button 19 Only if the following screen displays Specify how to manage problems with the detection of the IP address for the Internet connection The screen that might display states that a problem occurred while detecting the Internet connection IP address Install and Access the Modem Router and Its Network 31 N600 and AC750 WiFi DSL Modem Routers Problem Detecting the Internet Connection IP Address Did your Internet Service Provider ISP assign to you a fed static IP address This is a Very rare special deployment Silect an option and click Next to proceed Yes My ISP assigned a fixed static IP address to me No did not get a fixed statc IP address from my ISP dent kigi Take one of the following actions e If your ISP assigned you a fixed static IP address do the following a Select the Yes radio button b Click the Next button Enter the fixed IP settings assigned by your Internet Service Provider and click Next to proceed My IP Address Subnet Mask Default Gateway Preferred DNS Server Alternate ONS Server c Enter the address information that your ISP gave you for your fixed IP address configuration d Click the Next button e If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP
165. odem Router and Its Network 29 N600 and AC750 WiFi DSL Modem Routers 15 Select ADVANCED gt Setup Wizard ADVANCED Home Setup Wizard Setup Wizard The Smart Setup Wizard can detect the type of Internet connection that you have WPS Wizard Do you want the Smart Setup Wizard to try and detect the connection type now Yes gt Setup No want to configure the router myself gt USB Storage next gt Security gt Administration gt Advanced Setup 16 Select the Yes radio button 17 Click the Next button The Setup Wizard starts and searches your Internet connection for servers and protocols to determine your ISP configuration If the Internet connection is set up successfully the Congratulation screen displays If this screen does not display see Step 78 Congratulations You are successfully connected to the Internet This router is preset with the following unique wireless network name SSID and network key password 2 4GHz Wireless Network Name SSID NETGEAR 23 Wireless Network Key Password jaggedtrumpet276 5GHz Wireless Network Name SSID NETGEAR23 5G Wireless Network Key Password jaggedtrumpet276 18 Only if the following screen displays Specify how to manage problems with the detection of the Internet connection The screen that might display states that a problem occurred while detecting the Internet connection If this screen does not display continue with the next step
166. odem Router for DSL Service and Access the Modem Router The following figure shows the cabling of your modem router for DSL service Figure 7 Modem router cabling for DSL service To connect your modem router to a DSL service 1 2 3 Unplug your DSL modem s power leaving the DSL modem connected to the wall jack for your Internet service If your DSL modem includes a battery backup remove the battery Install an ADSL microfilter between the phone line and the phone The product package contains an ADSL microfilter Use a phone cable to connect the microfilter to the gray ADSL port on the modem router The product package contains a phone cable If your DSL modem includes a battery backup reinsert the battery Plug in your DSL modem s power and turn on your DSL modem Connect the power adapter to the modem router and plug it into an electrical outlet Wait for the Power LED to light solid green which takes about 80 seconds The Power LED lights solid green for about 20 seconds and then blinks for about one minute before it lights solid green again Install and Access the Modem Router and Its Network 19 N600 and AC750 WiFi DSL Modem Routers 8 Connect a computer to the modem router by one of the following methods e Ethernet cable Use an Ethernet cable to connect your computer to a yellow Ethernet port on the modem router The product package contains a yellow Ethernet cable
167. odem Routers If you cannot connect over WiFi check the following e If your computer or WiFi device is already connected to another WiFi network in your area disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover e If your computer or WiFi device is trying to connect to your network with its old settings before you changed the settings update the WiFi network selection in your computer or WiFi device to match the current settings for your network e Does your WiFi device display as an attached device See View Devices Currently on the Network on page 169 If it does it is connected to the network e Are you using the correct network name SSID and password Use WPS to Add a Device to the WiFi Network WPS Wi Fi Protected Setup lets you connect a computer or WiFi device to the modem router s network without entering the WiFi network passphrase or key Instead you use a WPS button or enter a PIN to connect If you use the push button method the WiFi device that you are trying to connect must provide either a physical button or a software button If you use the PIN method you must know the PIN of the WiFi device that you are trying to connect WPS supports WPA and WPA2 WiFi security If your modem router network is open no WiFi security is set which is not the default setti
168. of the modem router blinks green Manage the WiFi Network Settings 66 N600 and AC750 WiFi DSL Modem Routers 10 Within four minutes go to the WiFi device and use its WPS software to join the network without entering a password When the modem router establishes a WPS connection the WPS LED lights solid green again and the Add WPS Client screen displays a confirmation message 11 To verify that the WiFi device is connected to the modem router s main WiFi network select BASIC gt Attached Device The WiFi device displays onscreen Manage the WiFi Settings and WiFi Security of the Guest Network A guest network allows visitors to use the Internet without using your WiFi security key By default the guest WiFi network is disabled You can enable and configure the guest WiFi network for each WiFi band The modem router simultaneously supports the 2 4 GHz band for 802 11n 802 119 and 802 11b devices and the 5 GHz band for 802 11na and 802 11a devices and for the AC750 WiFi DSL Modem Router Model D6000 also 802 11ac devices The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network For example if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2 4 GHz band the guest WiFi network also functions in the Up to 54 Mbps mode in the 2 4 GHz band For information about configuring the WiFi mode see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56
169. om your computer when the status shows Manually connected by another computer click the Disconnect button The printer is released from the connection and the status changes to Available 3 To print from your computer when the status shows Waiting to Connect do the following a Click the Connect bution The printer status changes to Manually connected by Mycomputer Now only your computer can use the printer b To allow the printer to be shared click the Disconnect button The printer is released from the connection and the status changes to Available Share a USB Printer 120 N600 and AC750 WiFi DSL Modem Routers Use the Scan Feature of a Multifunction USB Printer If your USB printer Supports scanning you can also use the USB printer for scanning For example the USB printer displayed in the Windows Printers and Faxes window Is ready for print jobs gt Printers and Faxes File Edit View Favorites Tools Help ay Pec gt SF Search E Folders Ez Address Printers and Faxes o HP Photosmart C5200 series Printer Tasks 0 Sa Paused la Add a printer amp Set up faxing See Also 2 Troubleshoot printing Get help with printing Other Places gt To use the scan feature of a multifunction USB printer 1 Click the NETGEAR USB Control Center icon EN The main screen displays it NETGEAR USB Control Center system Tools About Device Status Audio Logitech Speaker Ma
170. ord are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Setup gt LAN Setup The LAN Setup screen displays Clear the Use Router as DHCP Server check box Click the Apply button Your settings are saved Set Up and Manage Custom Static Routes Static routes provide detailed routing information to your modem router Typically you do not need to add static routes You must configure static routes only for unusual cases such as when you use multiple routers or multiple IP subnets on your network As an example of when a static route is needed consider the following case Your primary Internet access is through an ADSL modem to an ISP You use an ISDN router on your home network for connecting to the company where you are employed This router s address on your LAN is 192 168 1 100 Your company s network address is 134 177 0 0 When you first configured your modem router two implicit static routes were created A default route was created with your ISP as the gateway and a second static route was created to your local network for all 192 168 1 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your modem router forwards your request to the ISP The ISP forwards your request to the company where you are employed and the request is likely to be denied by the company s firewall Manage the WAN and LAN Network Settings 144 N600 and A
171. ort forwarding rule with a custom service or application see Add a Port Forwarding Rule with a Custom Service or Application on page 174 10 In the Server IP Address field enter the IP address of the computer that must provide the service or that runs the application 11 Click the Add button Your settings are saved and the rule is added to the table Add a Port Forwarding Rule with a Custom Service or Application The modem router lists default services and applications that you can use in port forwarding rules If the service or application is not predefined you can add a port forwarding rule with a custom service or application gt To add a port forwarding rule with a custom service or application 1 Find out which port number or range of numbers the service or application uses You can usually find this information by contacting the publisher of the service or application or through user groups or news groups 2 Launch an Internet browser from a computer or WiFi device that is connected to the network 3 Type http www routerlogin net A login screen displays Manage Port Forwarding and Port Triggering 174 N600 and AC750 WiFi DSL Modem Routers 4 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 5 Click the OK button The BASIC Home screen displays 6 Select ADVANCED gt Advanced Setup gt Port
172. oubleshoot the Internet Connection on page 191 If problems persist register your NETGEAR product and contact NETGEAR technical support e205 Install and Access the Modem Router and Its Network 25 N600 and AC750 WiFi DSL Modem Routers Set Up Your Modem Router for Cable or Fiber Service You can install your modem router for cable or fiber Ethernet WAN service or for DSL service If you use a cable or fiber modem follow the procedure that is described in this section If you use a DSL modem follow the procedure that is described in Cable the Modem Router for DSL Service and Access the Modem Router on page 19 The following figure shows the cabling of your modem router for cable or fiber service p E EEA Figure 8 Modem router cabling for cable or fiber service gt To connect your modem router to a cable or fiber service 1 Unplug your cable or fiber modem s power leaving the modem connected to the wall jack for your Internet service 2 If your cable of fiber modem includes a battery backup remove the battery 3 Use an Ethernet cable to connect the cable or fiber modem to the yellow LAN4 WAN Ethernet port on the modem router The product package contains a yellow Ethernet cable WARNING Do not use another yellow Ethernet port for the connection to the cable or fiber modem Use the LAN4 WAN port only 4 If your DSL modem includes a battery backup rei
173. our application to print your document To release the printer so that all computers on the network can use it click the Disconnect button Share a USB Printer 119 N600 and AC750 WiFi DSL Modem Routers gt To print and release the printer to any computer on the network 1 To print your document use the print feature in your application The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document If another computer is already connected to the printer your print job goes into a queue to wait to be printed 2 If your document does not print use the NETGEAR USB Control Center to check the status See View or Change the Status of a Printer on page 120 View or Change the Status of a Printer gt To view or change the status 1 Click the NETGEAR USB Control Center icon ENJ The main screen displays tt NETGEAR USB Control Center System Tools About Device Status aAudio Logitech Speaker Manually Connected by netgear 8dc0086 The Status column shows the status for each device e Available No print jobs are in progress You can use the USB printer from any computer in the network e Connected Your computer is connected to the printer and will be released when your print job is done e Manually Connected by Only the connected computer can use the printer e Waiting to Connect Your computer is not connected to the shared printer yet 2 To print fr
174. ource IP address and sends the reply through the Internet to the computer or WiFi device that sent the web page request Manage Port Triggering for Services and Applications Port triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering the modem router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic from that port the modem router saves the IP address of the computer that sent the traffic The modem router temporarily opens the incoming port or ports that you specify in your rule and forwards that incoming traffic to that destination Port forwarding creates a static mapping of a port number or range of ports to a single local computer Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed Manage Port Forwarding and Port Triggering 179 N600 and AC750 WiFi DSL Modem Routers Note If you use applications such as multiplayer gaming peer to peer connections real time communications such as instant messaging or remote assistance enable Universal Plug and Play UPnP See mprove Network Connections with Universal Plug and Play on page 148 Add a Port Triggering Rule The modem
175. p Parental Controls you must download the genie app Parental Controls The Easy Way to Set Some Online Boundaries Manage What Your Teenager Can See and Do Online It s an online world and teenagers and children have unprecedented access to it a parent that can be a scary thought How can you limit the time they spend online all that chatting gaming social networking shopping and YouTubing How 1 from potentially harmful and inappropriate matenal without oulder 24 77 NETGEAR Parental Controls ts the answer trols you can block inappropriate and dangerous sites restrict mple no Facebook during homework time and category media etc and at the same time protect every device on t malware and phishing through one central contro point Figure 9 Parental Controls website gt To set up Parental Controls 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select Parental Controls The Parental Controls website opens Click the button for the genie app or version that you want to download and use Control Access to the Internet 81 N600 and AC750 WiFi DSL Modem Routers 7 Follow
176. ping 192 168 1 1 Click the OK button A message such as the following one displays Pinging lt IP address gt with 32 bytes of data If the path is working you see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly one of the following problems might be occurring Wrong physical connections For a wired connection make sure that the numbered LAN port LED is lit for the port to which you are connected Check that the appropriate LEDs are on for your network devices If your modem router and computer are connected to a separate Ethernet switch make sure that the link LEDs are lit for the switch ports that are connected to your computer and modem router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your modem router and your computer are correct and that the addresses are on the same subnet Troubleshooting 196 N600 and AC750 WiFi DSL Modem Routers Test the Path from Your Computer to a Remote Device After you verify that the LAN path works correctly test the path from your computer to a remote device 1 From the Windows toolbar click the Start button and select Run 2 In the field provided type ping n 10 IP address where P address is the IP addre
177. plugged in Ethernet cable to the modem Make sure that your computer or device does not use a static IP address router but is configured to receive an IP address automatically with DHCP For most devices DHCP is the default setting You cannot connect over WiFi Make sure that the WiFi settings in your WiFi device and modem router to the modem router match exactly For a device that is connected over WiFi the WiFi network name SSID and WiFi security settings of the modem router and WiFi computer must match exactly The default SSID and password are on the product label see Bottom Panel Product Label on page 13 Make sure that your WiFi device supports the security that you are using for your WiFi network WEP WPA or WPA2 For information about WiFi security settings see Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 56 Make sure that the modem router is not too far from your WiFi device or too close Move your WiFi device near the modem router but at least 6 feet 2 meters away and see if the signal strength improves Make sure that the WiFi signal is not blocked by objects between the modem router and your WiFi device Make sure that the WiFi LED on the modem router is not off If this LED is off both WiFi radios might be disabled For more information about the WiFi radios see Control the WiFi Radios on page 73 Make sure that the modem router s SSID broadcast is not disabled If t
178. product label on the bottom panel of the modem router lists the login information WiFi network name SSID network key password serial number and MAC address of the modem router NETGEAR iFi DSL Modem Route qf EEPE Telepermit Holder Approval Specialists NZ Ltd Product Netgear Wireless AC750 DSL aE Router Model D6000 o RRE lt q O OE 2 CEOS US NHDLO IB E Router Login Figure 5 Modem router product label Hardware Overview of the Modem Router 13 Install and Access the Modem Router and Its Network This chapter describes how you can install and access the modem router and its network The chapter contains the following sections Position Your Modem Router Before You Connect to the Modem Router Set Up Your Modem Router for DSL Service Set Up Your Modem Router for Cable or Fiber Service Log In to the Modem Router After Setup to View or Change Settings Change the Language Change the admin Password Let the Modem Router Automatically Update Its Firmware Access the Modem Router with the NETGEAR genie App 14 N600 and AC750 WiFi DSL Modem Routers Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network However the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router For example the thickness and number of walls the WiFi signal passes throug
179. pt the reset For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid green View the Status and Statistics of the Modem Router You can view information about the modem router its broadband modem and ports and the status of the Internet connection and WiFi network In addition you can view traffic statistics for the various ports View Information About the Modem Router and the Internet Modem and WiFi Settings You can view modem router information the Internet port status and WiFi settings gt To view information about the modem router and the Internet modem and WiFi settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt ADVANCED Home Manage the Modem Router and Monitor the Traffic 157 N600 and AC750 WiFi DSL Modem Routers EASE Aovance ADVANCED Home Setup Wizard Hardware Version Firmware Version GUI Language Version LAN Port MAC Address IP Address DHCP Server gt Setup gt USB Storage gt Security gt Admini
180. r Name gt Security Password eecccece gt Administration v Advanced Setup Wireless Settings Port Forwarding Port Triggering Static Routes Remote Management UPnP Select the Use a Dynamic DNS Service check box From the Service Provider menu select the URL of your Dynamic DNS service provider For example for DynDNS org select www DynDNS org The DNS service providers that you can select from the menu depend on the region and country in which you use the modem router Access Storage Devices Through the Internet 126 N600 and AC750 WiFi DSL Modem Routers 9 In the Host Name field type the host or domain name that your Dynamic DNS service provider gave you 10 In the User Name field type the user name for your Dynamic DNS account This is the name that you use to log in to your account not your host name 11 In the Password field type the password or key for your Dynamic DNS account 12 Click the Apply button Your settings are saved Access Storage Devices Through the Internet lf you connect a USB storage device to the modem router you can access the USB device through the Internet when you are not home After you gained access you can use FTP to share files on the USB device gt To access devices from a remote computer 1 Launch a web browser on a computer that is not on your home network 2 Connect to your modem router on your home network e To connect with Dynamic DNS type the DNS n
181. r computer must always receive the same IP address To specify this setting use the reserved IP address feature See Manage Reserved LAN IP Addresses on page 139 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering Manage Port Forwarding and Port Triggering 173 N600 and AC750 WiFi DSL Modem Routers ADVANCED ADVANCED Home Port Forwarding Port Triggering Setup Wizard Please select the service type Port Forwarding Port Triggering gt Setup Service Name Server IP Address gt USB Storage FTP 192 168 1 gt Security Service Name External Start Port External End Port Internal Start Port Internal End Port Internal iP address E Edit Service x Delete Service Add Custom Service gt Administration v Advanced Setup Wireless Settings Port Forwarding Port Dynamic DNS Static Routes Remote Management UPnP 8 Make sure that the Port Forwarding radio button is selected 9 From the Service Name menu select the service or application If the service or application that you want to add is not in the list create a p
182. re Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the screen Click one of the following links e Download PC installer and get started This is the utility for Windows computers e Download Mac installer and get started This is the utility for MAC computers e Download the genie App and get started This is the utility for smart phones and tablets Follow the onscreen instructions to download the ReadySHARE Printer utility setup file Share a USB Printer 117 N600 and AC750 WiFi DSL Modem Routers Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer After you install it the utility displays as NETGEAR USB Control Center on your computer gt To install the utility 1 If necessary unzip the ReadySHARE Printer utility setup file 2 Double click the ReadySHARE Printer utility setup file that you downloaded The InstallShield wizard displays fi NETGEAR USB Control Center InstallShield Wizard Welcome to the InstallShield Wizard for NETGEAR USB Control Center The InstallShield R Wizard will install NETGEAR USB Control Center on your computer To continue click Next WARNING This program is protected by copyright law and international treaties 3 Follow the wizard instructions to install NETGEAR USB Control Center After the InstallShield Wizard completes the installation the NET
183. reless Isolation NETGEAR19 Auto v Up to 54 Mbps WPA PSK TKIP WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES Security Encryption WEP Authentication Type Automatic v Encryption Strength 128 bit Security Encryption WEP Key Key1 Key 2 Key 3 Key 4 From the Authentication Type menu select one of the following types e Automatic Clients can use either Open System or Shared Key authentication e Shared Key Clients can use only Shared Key authentication From the Encryption Strength menu select the encryption key size e 64 bit Standard WEP encryption using 40 64 bit encryption e 128 bit Standard WEP encryption using 104 128 bit encryption This selection provides higher encryption security Specify the active key by selecting the Key 1 Key 2 Key 3 or Key 4 radio button Only one key can be the active key Enter the value for the key e For 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 A F The key values are not case sensitive e For 128 bit WEP enter 26 hexadecimal digits any combination of 0 9 A F The key values are not case sensitive To join the modem router s WiFi network a user must enter the key value for the key that you specified as the active key Click the Apply button Your settings are saved Make sure that you can reconnect over WiFi to the network with its new security settings Manage the WiFi Network Settings 63 N600 and AC750 WiFi DSL M
184. router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Administration gt Logs The Logs screen displays Scroll down and select the check boxes that correspond to the activities that you want to be logged By default all check boxes are selected Clear the check boxes that correspond to the activities that do not want to be logged Click the Apply button You settings are saved Manage the Modem Router and Monitor the Traffic 168 N600 and AC750 WiFi DSL Modem Routers View Devices Currently on the Network You can view the active wired devices 2 4 GHz WiFi devices and 5 GHz WiFi devices in the network If you do not recognize a WiFi device it might be an intruder If it is an intruder make sure that your WiFi security is set up correctly see Manage the WiFi Settings and WiFi Security of the Guest Network or set up a WiFi access list to secure your WiFi network see Set Up a WiFi Access List and Manage WiFi Access gt To display the wired and WiFi devices 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Clic
185. router applies outbound rules according to a schedule that you set For more information see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 95 e Always The modem router applies outbound rules continuously 7 Below the Service Table click the Add button Block Services Setup JED GID Service Type User Defined hi Protocol TCP Starting Port 1 565535 Ending Port 1 65535 Service Type User Defined Filter Services For Only This IP Address IP Address Range All IP Addresses 8 From the Service Type menu select service or application to be covered by this rule If the service or application does not display in the list you can add it see Add an Outbound Firewall Rule for a Custom Service or Application on page 91 Control Access to the Internet 90 9 N600 and AC750 WiFi DSL Modem Routers Specify which devices on your LAN or LAN users are affected by the rule based on their IP address e Only This IP Address Enter the required address in the Start field to apply the rule to a single device on your LAN e IP Address Range Enter the required addresses in the Start and End fields to apply the rule to a range of devices All IP Addresses All computers and devices on your LAN are covered by this rule By default the All IP Addresses radio button is selected 10 Click the Add button The new rule is added to the Service Table on the Block Services screen
186. router does not provide default services and applications for port triggering rules You must define a custom service or application for each port triggering rule To add a port triggering rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The Port Forwarding Port Triggering screen displays 6 Select the Port Triggering radio button EASIER spvancen ADVANCED Home Port Forwarding Port Triggering fx Cancel Setup Wizard Please select the service type WPS Wizard Port Forwarding gt Setup Port Triggering gt USB Storage _ Disable Port Triggering Port Triggering Time out in minutes gt Security Port Triggering Portmap Table Enable Service Name inbound Connection Service User Add Service Edit Service x Delete Service gt Administration v Advanced Setup Wireless Settings Port Forwarding Port Tri k Dynamic DNS Static Routes Remote Management UPnP Manage Port Forwarding and Port Triggering 180 N600 and AC750 WiFi DSL Modem Routers 7 Click the Add Service button S
187. rseded by WPA PSK and WPA2 PSK The WEP option displays only if you select Up to 54 Mbps from the Mode menu WEP limits the WiFi transmission speed to 54 Mbps the modem router is capable of speeds of up 300 Mbps in the 2 4 GHz band For information about configuring WEP see Configure WEP Legacy WiFi Security on page 62 WPA PSK TKIP WPA security provides a secure connection but is superseded by WPA2 The WPA PSK TKIP option displays only if you select Up to 54 Mbps from the Mode menu To use WPA security in the Passphrase field enter a phrase of 8 to 63 characters To join the 2 4 GHz band of the main WiFi network a user must enter this passphrase WPA2 PSK AES WPA2 security is the default setting and enables WiFi devices that support WPA2 to join the 2 4 GHz main WiFi network of the modem router If you did not change the passphrase the default passphrase displays The default passphrase is printed on the product label see Bottom Panel Product Label on page 13 WPA2 allow 802 11n devices to connect to the 2 4 GHz band of the main WiFi network at the fastest speed WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA If your network includes such older devices select WPA PSK TKIP WPA2 PSK AES security NETGEAR recommends that you do not change the default passphrase If you must change the passphrase in the Passphrase field enter a phrase of 8 to 63 characters To join the
188. rtitions 1 Physically connect the USB hard drive to your Mac 2 On your Mac go to Spotlight or the magnifying glass at the top right of the screen and search for Disk Utility 3 To format your USB device open the Disk Utility click the Erase tab and click the Erase button 4 Click the Partition tab Share a Storage Device 106 N600 and AC750 WiFi DSL Modem Routers vl Click Partition Layout and set the number of partitions that you want to use 6 Click the Options button The Partition options display 7 Select the GUID Partition Table or Master Boot Record radio button 8 For the format select Mac OS Extended Journaled 9 Click the OK button 10 Click the Apply button Your settings are saved Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine NETGEAR recommends that you follow this procedure gt To prepare to back up a large amount of data 1 Upgrade the operating system of the Mac computer 2 Verify and repair the backup disk and the local disk 3 Verify and repair the permissions on the local disk 4 Set Energy Saver From the Apple menu select System Preferences From the View menu select Energy Saver Click the Power Adapter tab Select the Wake for Wi Fi network access check box Click the Back arrow to save the changes and exit the screen 5 Modify your security settings a From the Apple menu select System Preferences
189. rtmap Table Enable Service Name Service Type inbound Connection Service User v Advanced Setup 1 vi Turbo TCP 58202 TCP UDP 35619 35621 192 168 1 212 gt 2 Vv DirectCall TCP 47625 TCP 47630 47630 any gt Administration Wireless Settings Neen eee Port Forwarding Port Add Service r Edit Service x Delete Service Triggering S Dynamic DN tati tes Remote Management UPnP Manage Port Forwarding and Port Triggering 183 N600 and AC750 WiFi DSL Modem Routers 7 Inthe Port Triggering Portmap Table select the radio button next to the service or application name 8 Click the Delete Service button The rule is removed from the Port Triggering Portmap Table Specify the Time Out Period for Port Triggering The time out period for port triggering controls how long the inbound ports stay open when the modem router detects no activity A time out period is required because the modem router cannot detect when the service or application terminates To specify the time out for port triggering 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Port Forwardin
190. set to factory default settings When the reset is complete the modem router reboots This process takes about one minute A WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example if you are connected to the web management interface do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid green Erase the Settings CAUTION This process erases all settings that you configured in the modem router gt To erase the settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button Manage the Modem Router and Monitor the Traffic 156 N600 and AC750 WiFi DSL Modem Routers The BASIC Home screen displays Select ADVANCED gt Administration gt Backup Settings The Backup Settings screen displays Click the Erase button To confirm the action click the Yes button The configuration is reset to factory default settings When the reset is complete the modem router reboots This process takes about one minute A WARNING To avoid the risk of corrupting the firmware do not interru
191. ss and manage a storage device attached to your modem router ReadySHARE lets you access and share a USB storage device connected to the modem router If your storage device uses special drivers it is not compatible Note You can use the USB port on the modem router only to connect a USB storage device such as a flash drive or hard drive or a printer Do not connect a computer USB modem CD drive or DVD drive to the modem router USB port The chapter includes the following sections USB Device Requirements Connect a USB Device to the Modem Router Access a Storage Device Connected to the Modem Router Back Up Windows Computers with ReadySHARE Vault Back Up Mac Computers with Time Machine Control Access to a Storage Device Use FTP Within Your Network View Network Folders on a Device Add a Network Folder on a Storage Device Change a Network Folder Including Read and Write Access on a USB Drive Safely Remove a USB Device Note For more information about ReadySHARE features visit www netgear com readyshare 103 N600 and AC750 WiFi DSL Modem Routers USB Device Requirements The modem router works with most USB compliant external flash and hard drives For the most up to date list of USB devices that the modem router supports visit htto kbserver netgear com readyshare Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device Such USB d
192. ss of a remote device such as your ISP s DNS server If the path is functioning correctly replies as described in Test the LAN Path to Your Modem Router on page 196 display If you do not receive replies do the following e Check that the IP address of your modem router is listed as the default router in your computer If the IP configuration of your computer is assigned by DHCP this information is not visible in your computer s Network Control Panel Verify that the IP address of the modem router is listed as the default router e Check that the network address of your computer the portion of the IP address specified by the netmask is different from the network address of the remote device e lf your ISP assigned a host name to your computer enter that host name as the account name see Manually Set Up the Internet Connection on page 44 e Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your modem but some additionally restrict access to the MAC address of a single computer connected to that modem In this case configure your modem router to clone or spoof the MAC address from the authorized computer see Manually Set Up the Internet Connection on page 44 Troubleshooting 197 Supplemental Information This appendix covers the following topics e Factory Settings e Technical and Environmental
193. stration gt Advanced Setup D6000 A V1 0 0 41_ 1 0 1 V1 0 0 14 CO FF D4 BE 42 B4 192 168 1 1 On v internet Port MAC Address 08 8D 43 64 BE DD IP Address 100 168 100 147 Connection PPPoE IP Subnet Mask 255 255 255 0 Gateway IP Address 100 168 100 1 Domain Name Server 100 168 100 1 CZELO Cae v Wireless Settings 2 4GHz v Wireless Settings 5 0GHz Name SSID Region Channel Mode Wireless AP Broadcast Name Wireless isolation Wi Fi Protected Setup BSSID NETGEAR23 Australia Auto 1 Up to 145 Mbps On On Off Configured CO FF D4 BE 42 B4 A Guest Network 2 4GHz Name SSID Wireless AP Broadcast Name Wireless isolation NETGEAR Guest Off On Off Allow guest to access Off My Local Network Name SSID NETGEAR23 5G Region Australia Channel 36 40 44 p 48 Mode Up to 433 Mbps Wireless AP On Broadcast Name On Wireless isolation Off Wi Fi Protected Setup BSSID CO FF D4 BE 42 B5 Configured Guest Network 5 0GHz Name SSID NETGEAR 5G Guest Wireless AP Off Broadcast Name Wireless isolation Allow guest to access My Local Network The information onscreen uses the following color coding e Agreen flag indicates that a link is up e Ared xX e An amber exclamation mark indicates that a link is down Indicates that a WiFi network is disabled The following table describes the fields of the six panes on the ADVANCE
194. stration gt Firmware Update The Firmware Update screen displays Locate and select the firmware file on your computer a Click the Browse button Manage the Modem Router and Monitor the Traffic 152 N600 and AC750 WiFi DSL Modem Routers b Navigate to the firmware file The file ends in bin An example of a firmware file name is DoOUU0H V 14040 e25 1 4041 ON c Select the firmware file 9 Click the Upload button A WARNING To avoid the risk of corrupting the firmware do not interrupt the upload For example do not close the browser click a link or load a new page Do not turn off the modem router Wait until the modem router finishes restarting and the Power LED turns solid green A progress bar shows the progress of the firmware upload process The firmware upload process takes several minutes When the upload is complete your modem router restarts 10 Verify that the modem router runs the new firmware version a Launch an Internet browser from a computer or WiFi device that is connected to the network b Type http www routerlogin net A login screen displays c Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive d Click the OK button The BASIC Home screen displays The version firmware is stated in the top right under the Logout button Manage the Configuration File of the Modem Router
195. subnet mask Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names Get Dynamically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the modem router during login select this option and enter the IP address of your ISP primary DNS server If a secondary DNS server address is available enter it also NAT Network Address Translation NAT allows computers on your home network to share the modem router Internet connection NAT is enabled by default because it is needed in most situations Select the NAT settings e Enable NAT is enabled This is the default setting e Disable NAT is disabled 9 Click the Apply button Your settings are saved 10 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see Troubleshoot the Internet Connection on page 191 Manage the MTU Size The maximum transmission unit MTU is the largest data packet a network device transmits MTU Concepts When one network device communicates across the Internet with another the data packets travel through many devices along the way If a device in the data path uses a lower MTU setting than the other devices the data packets must be split or fragmented to accommodate the device with the small
196. t know the current IP address of the modem router first try to use an IP scanner application to detect the IP address before you reset the modem router to factory default settings To reset the modem router to factory default settings you can use either the Reset button on the back panel of the modem router or the Erase function However if you cannot find the IP address or lost the password to access the modem router you must use the Reset button After you reset the modem router to factory default settings the user name is admin the password is password the LAN IP address is 192 168 1 1 which is the same as www routerlogin net and www routerlogin com and the DHCP server is enabled For a list of factory default settings see Factory Settings on page 199 Use the Reset Button CAUTION This process erases all settings that you configured in the modem router gt To reset the modem router to factory default settings 1 On the back panel of the modem router locate the Reset button Note The button is labeled Reset WPS Manage the Modem Router and Monitor the Traffic 155 N600 and AC750 WiFi DSL Modem Routers Reset button 2 Using a straightened paper clip press and hold the Reset button for about eight seconds Note If you release the button too quickly you activate WPS Wi Fi Protected Setup rather than reset the modem router to factory default settings 3 Release the Reset button The configuration is re
197. t to the IRC server 4 Noting your port triggering rule and observing the destination port number of 6667 your modem router creates another session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return message to your modem router using the NAT assigned source port for example port 33333 as the destination port and the IRC server also sends an identify message to your modem router with destination port 113 6 When your modem router receives the incoming message to destination port 33333 it checks its session table to see if a session is active for port number 33333 Finding an active session the modem router restores the original address information replaced by NAT and sends this reply message to your computer 7 When your modem router receives the incoming message to destination port 113 it checks its session table and finds an active session for port 113 associated with your computer The modem router replaces the message s destination IP address with your computer s IP address and forwards the message to your computer 8 When you finish your chat session your modem router eventually senses a period of Inactivity in the communications The modem router then removes the session information from its session table and incoming traffic is no longer accepted on port numbers 33333 or 113 Manage Port Forwarding and Port Triggering 186 Troubleshooting This chapter provides informat
198. ted UPnP for automatic device configuration can be enabled or disabled If the Turn UPnP On check box is cleared the modem router does not allow any device to automatically control router resources such as port forwarding Manage the WAN and LAN Network Settings 148 N600 and AC750 WiFi DSL Modem Routers 7 Enter the advertisement period in minutes The advertisement period specifies how often the modem router broadcasts its UPnP information This value can range from 1 to 1440 minutes The default period is 30 minutes Shorter durations ensure that control points detect current device status at the expense of more network traffic Longer durations can compromise the freshness of the device status but can significantly reduce network traffic 8 Enter the advertisement time to live in hops The time to live for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this value 9 Click the Apply button The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the modem router and which ports internal and external that device opened The UPnP Portmap Table also displays what type of
199. tely 80 seconds after turning on the power the Power LED lights solid green indicating that the startup procedure is complete 5 When an Internet connection is established the Internet LED lights solid green Power LED Is Off If the Power LED and other LEDs are off when your modem router is turned on do the following e Check that the power cord is correctly connected to your modem router and that the power supply adapter is correctly connected to a functioning power outlet e Check that you are using the 12 VDC 1 2A power adapter that NETGEAR supplied for this product lf the error persists a hardware problem might exist For recovery instructions or help with a hardware problem contact technical support at www netgear com support WiFi LED Is Off If the WiFi LED K remains off check to see if the radios on the modem router are turned off see Control the WiFi Radios on page 73 By default the radios are turned on and the WiFi LED lights solid green Troubleshooting 189 N600 and AC750 WiFi DSL Modem Routers Ethernet LED Is Off If the Ethernet LED does not light when you connect a device check the following The Ethernet cable connections are secure at the modem router and at the hub or device The power is turned on to the connected hub or device You are using the correct cable You Cannot Log In to the Modem Router If you are unable to log in to the modem router from a computer on your local network and use
200. ter Model D6000 and 802 11na devices to connect to the 5 GHz band of the guest WiFi network at the fastest speed If your network includes older devices that do not support WPA2 select WPA PSK TKIP WPA2 PSK AES security To use WPA2 security in the Passphrase field enter a phrase of 8 to 63 characters To join the 5 GHz band of the guest WiFi network a user must enter this passphrase WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPAZ to join the 5 GHz band of the guest WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limits the speed of WiFi devices to 54 Mbps To use WPA WPA2 security in the Passphrase field enter a phrase of 8 to 63 characters To join the 5 GHz band of the guest WiFi network a user must enter this passphrase 7 Click the Apply button Your settings are saved 8 Make sure that you can reconnect over WiFi to the guest network If you cannot connect over WiFi check the following e If your computer or WiFi device is already connected to another WiFi network in your area disconnect it from that WiFi network and connect it to the WiFi network that the modem router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover e Does your WiFi device display as an attached device See View Devices Currently on the Network on page 169 If it does it is connected to the
201. tering Manage the SIP Application Level Gateway Manage the Modem Router s LAN IP Address Settings Manage Reserved LAN IP Addresses Change the Modem Router s Device Name Manage the DHCP Server Address Pool Disable the Built In DHCP Server Set Up and Manage Custom Static Routes Improve Network Connections with Universal Plug and Play For information about the MTU size see Manage the MTU Size on page 52 For information about Dynamic DNS see Set Up and Manage Dynamic DNS on page 125 130 N600 and AC750 WiFi DSL Modem Routers Manage the ADSL Settings NETGEAR recommends that you use the NETGEAR genie Setup Wizard to detect the DSL connection and automatically set up the modem router see Set Up Your Modem Router for DSL Service on page 18 lf you are technically experienced and are sure of the correct DSL mode multiplexing method virtual circuit number for the virtual path identifier VPI virtual channel identifier VCI and ATM traffic class parameters you can change those settings 2 A N CAUTION Change the DSL mode multiplexing method VPI VCI and ATM traffic class parameters only if your ISP gave you this information If you enter incorrect settings the modem router might no longer be able to connect to your ISP network To view or change the ADSL setup 1 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen d
202. ternet Modem and WiFi SettingS 0 ccc ccc cee cence eens View the Traffic StatistiCS oc oanons baie erein akanan RA coeeaae et View or Change a PPPoE or PPPoA Internet Connection View or Change a TCP IP Internet Connection 000 eee Manage the Activity Log ioissaacctedunntoscedvcwdoudueedete deoann ane VIEW tE LOOS coercere irie airo IEE ERER EEEa Specify Which Activities Are Logged cc cece ce ence eee ee View Devices Currently on the Network 0 cc cece cece eens Manage the Modem Router Remotely 0 0 0 cece cece eee e ences Chapter 11 Manage Port Forwarding and Port Triggering Manage Port Forwarding to a Local Server for Services and Applications Forward Incoming Traffic for a Default Service or Application Add a Port Forwarding Rule with a Custom Service or Application Change a Port Forwarding Rule ccc cece eee eee en eens Remove a Port Forwarding Rule ccc cece eee ees Application Example Make a Local Web Server Public How the Modem Router Implements the Port Forwarding Rule Manage Port Triggering for Services and Applications Add a Port Triggering Rul ss 20164 tusecechnadesheriacetiaasiaateaes Change a Port Triggering Rule ccc cece cence eee ene Remove a Port Triggering Rule s 26c0454iccesnrendwaatadecdigivereds Specify the Time Out Period for Port Trigger
203. ternet IP Address Get Dynamically from ISP Use Static IP Address IP Address IP Subnet Mask Domain Name Server DNS Address Get Automatically from ISP Use These DNS Servers Primary DNS Secondary DNS NAT Network Address Translation Enable Disable 7 From the Encapsulation menu select PPPoA PPP over ATM 8 Enter the settings as described in the following table Field Description S Login Enter the login name that your ISP gave you This login name is often an email address Password Enter the password that you use to log in to your Internet service Service Name If Required Enter the service name that your ISP gave you Often a service name is not required Connection Mode From the Connection Mode menu select Always On Dial on Demand or Manually Connect Idle Timeout In Minutes To change the number of minutes until the Internet login times out enter the number of minutes The idle time out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection A value of 0 zero means never log out Manage the Internet Settings Manually 51 N600 and AC750 WiFi DSL Modem Routers Field Description OO O Internet IP Address Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Your ISP assigned a static IP address Enter the IP address and IP
204. the Edit Service button The Port Triggering Services screen displays 9 Change the settings Manage Port Forwarding and Port Triggering 182 N600 and AC750 WiFi DSL Modem Routers For more information about the settings see Add a Port Triggering Rule on page 180 10 Click the Apply button Your settings are saved The changed rule displays in the Port Triggering Portmap Table on the Port Forwarding Port Triggering screen Remove a Port Triggering Rule You can remove a port triggering rule that you no longer need To remove a port triggering rule 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Advanced Setup gt Port Forwarding Port Triggering The Port Forwarding Port Triggering screen displays 6 Select the Port Triggering radio button The following figure shows two port triggering rules BASIN avvancen ADVANCED Home Port Forwarding Port Triggering Setup Wizard Please select the service type gt Setup Port Triggering gt USB Storage Disable Port Triggering Port Triggering Time out in minutes gt Security Port Triggering Po
205. the Mode menu select one of the following modes e Up to 54 Mbps Legacy mode This mode allows 802 11n 802 119 and 802 11b devices to join the network but limits 802 11n devices to function at up to 54 Mbps Up to 145 Mbps Neighbor friendly mode for reduced interference with neighboring WiFi networks This mode allows 802 11n 802 119 and 802 11b devices to join the network but limits 802 11n devices to function at up to 145 Mbps This mode is the default mode Up to 300 Mbps Performance mode This mode allows 802 11n 802 119 and 802 11b devices to join the network and allows 802 11n devices to function at up to 300 Mbps Note WPA PSK security supports speeds of up to 54 Mbps Even if your devices are capable of a higher speed WPA PSK security limits their speed to 54 Mbps Manage the WiFi Network Settings 58 N600 and AC750 WiFi DSL Modem Routers Field Description S Security Options This information applies to the 2 4 GHz WiFi network Note NETGEAR recommends that you do not change your preset security settings WPA2 PSK AES If you must change the WiFi security select one of the following WiFi security options for the modem routers WiFi network e None An open WiFi network that does not provide any security Any WiFi device can join the network NETGEAR recommends that you do not use an open WiFi network WEP Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is supe
206. the WiFi name SSID in their scanned network lists To turn off the SSID broadcast for the 2 4 GHz band of the guest WiFi network clear the Enable SSID Broadcast check box Allow guest to By default WiFi clients that are connected to the 2 4 GHz band of the guest WiFi access My Local network cannot access WiFi devices or Ethernet devices that are connected to the Network main WiFi network To allow access to the main WiFi network select the Allow guest to access My Local Network check box Enable Wireless By default WiFi clients that are connected to the 2 4 GHz band of the guest WiFi Isolation network can access other WiFi devices on the guest WiFi network To prevent WiFi clients that are connected to the 2 4 GHz band of the guest WiFi network from accessing other WiFi devices on the guest WiFi network select the Enable Wireless Isolation check box Guest Wireless The SSID is the 2 4 GHz WiFi band name The default SSID displays which is Network Name NETGEAR_Guest1 NETGEAR_Guest2 or NETGEAR_ Guests SSID If you want to change the SSID in the 2 4 GHz band for the guest WiFi network enter a 32 character maximum case sensitive name in this field Security Options If you want to change the WiFi security select one of the following WiFi security options for the 2 4 GHz band of the guest WiFi network e None An open WiFi network that does not provide any security Any WiFi device can join the 2 4 GHz band of the guest WiFi
207. the modem router to LAN devices These ports are colored yellow The LAN4 WAN port can also function as a WAN port for cable or fiber service ADSL port One RJ 11 asynchronous DSL ADSL port for connecting the modem router to an ADSL line This port is colored gray Note You can use either the ADSL port or the LAN4 WAN port for Internet connectivity Reset and WPS button This button provides the following two functions Resetting the modem router to factory default settings Pressing this button for about eight seconds resets the modem router to factory default settings For more information see Use the Reset Button on page 155 Activating WPS Pressing this button and releasing it quickly activates WPS Wi Fi Protected Setup to let you add a WiFi device to the WiFi network without typing the WiFi password For information about this function see Use WPS with the Push Button Method on page 64 WiFi On Off button Press the WiFi On Off button to turn the WiFi radios on or off Antenna A second fixed antenna hat you can swivel in any direction Although you can swivel the antennas in any direction for best performance NETGEAR recommends that you position the antennas perpendicular that is at a 90 degree angle to each other 90 degree angle i Wal 90 degree angle Figure 4 Recommended antenna angle Hardware Overview of the Modem Router 12 N600 and AC750 WiFi DSL Modem Routers Bottom Panel Product Label The
208. the onscreen instructions to download and install the genie app 8 Open the genie app and select Parental Controls Live Parental Controls automatically starts Parental Controls Powered by OpenDNS You re about to setup NETGEAR Live Parental Controls Powered by OpenDNS on your router to filter websites visited on your computers and other networked devices THE INTERNET LIVE PARENTAL CONTROLS ENABLED NETGEAR ROUTER Set different filtering rules for each user on your network Set rules based on the time of day FILTERING LOW Qur custom settings let you relax security settings for some users or at some times of the day Leam more 9 Click the Next button read the note and click the Next button again Because Live Parental Controls uses free OpenDNS accounts you are prompted to log in or create a free account Setting up Live Parental Controls Welcome this setup wizard will quickly configure NETGEAR Live Parental Controls Powered by OpenDNS on your NETGEAR router In order to use Live Parental Controls you need a free OpenDNS account Do you already have one Yes use my existing OpenDNS account No need to create a free OpenDNS account 10 Select a radio button as follows e If you already own an OpenDNS account leave the Yes radio button selected e If you did not yet create an OpenDNS account select the No radio button If you are creating an account the following screen displays Control
209. the settings as described in the following table Field Description S Login Enter the login name that your ISP gave you This login name is often an email address Password Enter the password that you use to log in to your Internet service Service Name If Required Enter the service name that your ISP gave you Often a service name is not required Connection Mode From the Connection Mode menu select Always On Dial on Demand or Manually Connect Manage the Internet Settings Manually 48 N600 and AC750 WiFi DSL Modem Routers Field Description S Idle Timeout In Minutes To change the number of minutes until the Internet login times out enter the number of minutes The idle time out specifies how long the modem router keeps the Internet connection active when no one on the network is using the Internet connection A value of 0 zero means never log out Internet IP Address Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Your ISP assigned a static IP address Enter the IP address and IP subnet mask Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names Get Dynamically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the mode
210. this section The default type of WAN connection is the ADSL port for an Internet connection over DSL service With this option the LAN 4 Ethernet port is available for a LAN connection The other type of WAN connection is the WAN Ethernet port for an Internet connection over cable or fiber service With this option the LAN 4 Ethernet port is not available for a LAN connection because the port serves as the WAN port gt To change the type of WAN connection l 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select xDSL The ADLS Settings screen displays Manage the WAN and LAN Network Settings 133 6 re N600 and AC750 WiFi DSL Modem Routers From the Physical WAN Type menu select one of the following options e Ethernet WAN The modem router uses the WAN Ethernet port for a cable or fiber connection The ADSL port is shut down the LAN 4 Ethernet port is not available for a LAN connection because the port serves as the WAN port e ADSL2 The modem router uses the ADSL port for a DSL WAN connection The LAN 4 Ethernet port is available for a LAN connection Click the Apply button Your settings
211. tive Click the OK button The BASIC Home screen displays Select ADVANCED gt Advanced Setup gt Wireless Settings The Advanced Wireless Settings screen displays Scroll down to the bottom and click the Set Up Access List button The Wireless Card Access List screen displays Click the Add button Control Access to the Internet 97 N600 and AC750 WiFi DSL Modem Routers Wireless Card Access Setup Available Wireless Cards Device Name MAC Address BusinessLaptop 60 66 66 DA 66 7C Wireless Card Entry Device Name MAC Address Inthe Device Name field enter a name for the WiFi device 9 Inthe MAC Address field enter the MAC address of the WiFi device Tip You can also select a device from the Available Wireless Cards table by selecting the corresponding radio button 10 Click the Add button The WiFi device is added to the table on the Wireless Card Access List screen Wireless Card Access List Turn Access Control On Device Name MAC Address BusinessLaptop 60 66 66 DA 66 7C Add cE C 11 To add another WiFi device repeat Step 7 through Step 10 12 Select the Turn Access Control On check box 13 Click the Apply button Your settings are saved and the modem router restarts After the restart only WiFi devices that are in the table on the Wireless Card Access List screen can access the modem router Change the Settings for a Device on the WiFi Access List You can change the dev
212. torage device connected to the modem router launch a web browser e To upload a file to a storage device connected to the modem router launch an FTP client such as Filezilla Type ftp and the Internet port IP address in the address field of the browser For example type ftp 10 1 65 4 If you are using Dynamic DNS type the DNS name For example type ftp MyName mynetgear com When prompted log in e To log in as admin in the user name field enter admin and in the password field enter the same password that you use to log in to the modem router e To log in as guest in the user name field enter guest The guest user name does not need a password To restrict access to the USB device you can specify that only the admin user can access it See Control Access to a Storage Device on page 108 The files and folders that your account can access on the USB device display For example you might see share partitionl directoryl Navigate to a location on the USB device Download or upload the file Access Storage Devices Through the Internet 129 Manage the WAN and LAN Network Settings This chapter describes how you can manage the WAN and LAN network settings of the modem router The chapter includes the following sections Manage the ADSL Settings Change the Type of Physical WAN Connection Manage the WAN Security Settings Set Up a Default DMZ Server Manage IGMP Proxying and VPN Pass Through Manage NAT Fil
213. ts up to 32 entries Click the Apply button Your settings are saved Remove a Keyword or Domain from the Blocked List If you no longer need a keyword or domain on the blocked list you can remove the keyword or domain To remove a keyword or domain from the blocked list 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive Click the OK button The BASIC Home screen displays Select ADVANCED gt Security gt Block Sites The Block Sites screen displays Control Access to the Internet 86 N600 and AC750 WiFi DSL Modem Routers In the Block sites containing these keywords or domain names field select the keyword or domain that you want to remove Click the Delete Keyword button The keyword or domain is removed from the blocked list Click the Apply button Your settings are saved Remove All Keywords and Domains from the Blocked List You can simultaneously remove all keywords and domains from the blocked list 2 To remove all keywords and domains from the blocked list 1 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user n
214. tus screen button Status Live Parental Controls disabled Enable Live Parental Controls Filtering level Minimal Change Basic Settings Protects only against phishing attacks Change Custom Settings OpenDNS account tipham Bypass account Bypass Login Parental Controls are now set up for the modem router 13 To enable Parental Controls click the Enable Live Parental Controls button Control Access to the Internet 84 N600 and AC750 WiFi DSL Modem Routers Use Keywords to Block Internet Sites You can block keywords and domains websites to prevent certain types of HTTP traffic from accessing your network By default keyword blocking is disabled and no domains are blocked Set Up Blocking You can set up blocking of specific keywords and domains to occur continuously or according to a schedule gt To set up keyword and domain blocking 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Security gt Block Sites ADVANCED Home Block Sites Setup Wizard a ELED To learn more about advanced content filtering and keyword blocking features from NETGEAR please go t
215. u select System Preferences Open Time Machine Click the Select Backup Disk button and select your USB device from the list Click the Use for Backup button Note If you do not see the USB partition that you want in the Time Machine disk list go to Mac finder and click that USB partition It displays in the Time Machine list When prompted to enter your name and password select the Guest radio button and click the Connect button When the setup is complete the Mac automatically schedules a full backup You can back up immediately if you want Control Access to a Storage Device You can specify the device name workgroups and network folders for a storage device connected to the USB port on the modem router gt To specify the storage device access settings 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router Share a Storage Device 108 N600 and AC750 WiFi DSL Modem Routers The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt USB Storage gt Advanced Settings ADVANCED ADVANCED Home USB Storage Advanced Settings Network Device Name readyshare Setup Wizard gt Setup Workgroup Workgroup v USB Storage En
216. ue with the next step Install and Access the Modem Router and Its Network 22 Note N600 and AC750 WiFi DSL Modem Routers Problem Detecting the Internet Connection This ts most likely due to one of the following reasons 1 The modem was not power cycled during the cabling step To solve this problem power cycle the modem turn it of and on To power cycle a modem with battery backup you might need to remove and reinsert its battery After the power cycle wait 2 minutes for the modem to completely start up 2 The yellow Ethernet cable is not fully inserted or is inserted in the wrong place To solve this problem make sure thal the yellow Ethemet cable is securely plugged in to the broadband modem port and the router Internet port just power cycled the modem and waited for 2 minutes corrected a problem with the Ethernet cable None of the above The option for the Ethernet cable connection that is stated onscreen applies to a cable or fiber Internet connection only see Set Up Your Modem Router for Cable or Fiber Service on page 26 Take one of the following actions e If you already power cycled the DSL modem see Step 7 through Step 7 do the following a Select the None of the above radio button b Click the Next button e f you did not yet power cycle the DSL modem do the following a Unplug your DSL modem s power leaving the DSL modem connected to the wall jack for your Internet service b
217. ug in your DSL modem s power and turn on your DSL modem Wait two minutes Select the I just power cycled the modem and waited for 2 minutes radio button Click the Next button e If your setup includes a cable or fiber modem see if the yellow Ethernet cable is not fully inserted or is inserted at the wrong place If necessary do the following a b C Fully insert the Ethernet cable in the correct port on the cable or fiber modem and in the red Internet port on the modem router Select the corrected a problem with the Ethernet cable radio button Click the Next button e If you do not need to power cycle the DSL modem or the Ethernet cable is already fully inserted in the correct ports do the following a b Select the None of the above radio button Click the Next button 10 Only if the following screen displays Specify how to manage problems with the detection of the IP address for the Internet connection The screen that might display states that a problem occurred while detecting the Internet connection IP address Problem Detecting the Internet Connection IP Address Did your Internet Service Provider ISP assign to you a fixed static IP address This is a Very rare special deployment Silect an option and click Next to proceed Yes My ISP assigned a fixed static IP address to me No did not get a fixed static IF address from my ISP dent knw Manage the Internet Settings Manually
218. ult password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt WAN Setup The WAN Setup screen displays 6 To disable the SIP ALG select the Disable SIP ALG check box The SIP ALG is enabled by default 7 Click the Apply button Your settings are saved Manage the Modem Router s LAN IP Address Settings The modem router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The modem router s default LAN IP configuration is as follows e LAN IP address 192 168 1 1 This is the same as www routerlogin net and www routerlogin com e Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and are suitable for most applications The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or modem router You might want to change these settings if you need a specific IP subnet that one or more devices on the network use or if competing subnets use the same IP scheme gt To change the LAN IP address settings 1 Launch an Internet browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login screen displays 3 Enter the user name and password for the modem router The user name is admin The defau
219. use 24 hour clock a VI All Day I Start Blocking 7 0 Minute gt Administration End Blocking 24 i Minute Saturday Advanced Setup Time Zone GMT 08 00 Pacific Time US amp Canada Tijuana Automatically adjust for daylight savings time Current Time 6 Set up the schedule for blocking e Days to Block Select the check box for each day that you want to block access or specify that blocking occurs on every day by selecting the Every Day check box By default the Every Day check box is selected e Time of Day to Block Select a start and end time for blocking in 24 hour format or select the All Day check box for 24 hour blocking By default the All Day check box is selected 7 From the Time Zone menu select your time zone 8 If you live in an area that observes daylight saving time select the Automatically adjust for daylight savings time check box Note Ifthe modem router synchronized its internal clock with a time server on the Internet and you selected the correct time zone the Current Time field displays the correct date and time 9 Click the Apply button Your settings are saved Control Access to the Internet 96 N600 and AC750 WiFi DSL Modem Routers Set Up a WiFi Access List and Manage WiFi Access By default any WiFi device that is configured with the correct SSID is allowed access to your WiFi network For increased security you can restrict access to the WiFi network to allow on
220. uses Mode The WiFi mode in which the 5 GHz band operates for both the main network and the guest network Wireless AP Displays whether the 5 GHz band of the main network is enabled If the 5 GHz band is disabled but the 2 4 GHz band is enabled the WiFi LED on the front of the modem router lights green If both radios are off the WiFi LED is off too Broadcast Name Displays whether the 5 GHz band of the main network broadcasts its SSID Wireless Isolation Displays whether wireless isolation is enabled for the 5 GHz band of the main network Wi Fi Protected Setup Displays whether the modem router keeps its existing WiFi settings when you use WPS to connect a device to the 5 GHz band of the main network e Configured The modem router keeps its existing WiFi settings This is the default setting Not configured The modem router generates a random SSID and passphrase and changes the security mode to WPA WPA2 PSK mixed mode Manage the Modem Router and Monitor the Traffic 160 N600 and AC750 WiFi DSL Modem Routers Field Description S BSSID The basic set service identification BSSID of the 5 GHz band for both the main network and guest network The BSSID is the MAC address of the 5 GHz radio Guest Network 2 4GHz The settings of the WiFi port for the 2 4 GHz band of the guest network For information about how to configure the settings of the guest network see Manage the WIFI Settings and WiFi Security of the Guest N
221. vanced content filtering and keyword blocking features from NETGEAR please go to www netgear com ipc Keyword Blocking Never Per Schedule Always Type keyword or domain name here Add Keyword Block sites containing these keywords or domain names Delete Keyword Clear List Allow trusted IP address to visit blocked sites Trusted IP Address In the Trusted IP Address field enter the IP address of the trusted device The first three octets of the IP address are automatically populated and depend on the IP address that is assigned to the modem router on the LAN Setup screen Click the Apply button Your settings are saved Control Access to the Internet 88 N600 and AC750 WiFi DSL Modem Routers Manage Simple Outbound Firewall Rules for Services and Applications A firewall protects one network the trusted network such as your LAN from another the untrusted network such as the Internet while allowing communication between the two The modem router provides one default outbound firewall rule It allows all access to the Internet that is the WAN You can add simple rules to prevent access to specific services and applications on the Internet In addition you can specify if a rule applies to one user a range of users or all users on your LAN The modem router lists many default services and applications that you can use in outbound rules You can also add an outbound firewall rule for a custom service
222. ved address Click the Delete button The address entry is removed Change the Modem Router s Device Name The modem router s default device name is D3600 or D6000 depending on the model This device name displays in a file manager when you browse your network gt To change the modem router s device name 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net A login screen displays Enter the user name and password for the modem router Manage the WAN and LAN Network Settings 141 N600 and AC750 WiFi DSL Modem Routers The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button The BASIC Home screen displays 5 Select ADVANCED gt Setup gt LAN Setup The LAN Setup screen displays 6 Inthe Device Name field enter a new name 7 Click the Apply button Your settings are saved Manage the DHCP Server Address Pool By default the modem router acts as a Dynamic Host Configuration Protocol DHCP server The modem router assigns IP DNS server and default gateway addresses to all computers that are connected to its LAN and WiFi network The assigned default gateway address is the LAN address of the modem router These addresses must be part of the same IP address subnet as the modem router s LAN IP address The default DHCP address pool is 192 168 1 2 192 168
223. veral minutes you might be using an incorrect service name user name or password Or your ISP might not be able to provide an Internet connection Unless you connect manually the modem router does not authenticate using PPPoE or PPPoA until data is transmitted to the network Troubleshoot Internet Browsing If your modem router can obtain an IP address but your computer is unable to load any web pages from the Internet it might be for one of the following reasons e Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address when you set up the modem router reboot your computer and verify the DNS address Alternatively you can configure your computer manually with DNS addresses as explained in your operating system documentation e The modem router might not be configured as the TCP IP router on your computer For information about TCP IP problems see Troubleshoot Your Network Using the Ping Utility on page 196 lf your computer obtains its information from the modem router by DHCP reboot the computer and verify the modem router address Troubleshooting 194 N600 and AC750 WiFi DSL Modem Routers Changes Are Not Saved lf the modem router does not save the changes that you make in the web managem
224. w or Change Settings After you set up the modem router for DSL cable or fiber service you can view or change the settings for the modem router by accessing NETGEAR genie gt To log in to the modem router 1 2 Launch an Internet browser from a computer or WiFi device that is connected to the network Type http www routerlogin net or http www routerlogin com The nature of the login screen that displays depends on your Internet browser Install and Access the Modem Router and Its Network 33 N600 and AC750 WiFi DSL Modem Routers A username and password are being requested by http www routerlogin net The site says NETGEAR D6000 User Name Password eeeeeeee ETE 3 Enter the modem router user name and password The user name is admin The default password is password The user name and password are case sensitive 4 Click the OK button Yv a amp xDSL Internet Wireless Internet Wireless Attached Devices Attached Devices SSID NETGEAR19 Parental Controls cas SUOR Password jollyoctopus38 Number of devices 1 ReadySHARE Guest Network TA i n T Parental Controls ReadySHARE Guest Network STATUS NOT ENABLED STATUS READY STATUS NOT ENABLED The BASIC Home screen displays a dashboard that lets you see the status of your Internet connection and network at a glance You can click any of the three sections of the dashboard to view more detailed information The
225. ws 802 11na and 802 11a devices to join the network but limits 802 11na devices to function at up to 150 Mbps Up to 300 Mbps Performance mode This mode allows 802 11na and 802 11a devices to join the network and allows 802 11na devices to function at up to 300 Mbps This mode is the default mode Note WPA PSK security supports speeds of up to 54 Mbps Even if your devices are capable of a higher soeed WPA PSK security limits their soeed to 54 Mbps AC750 WiFi DSL Modem Router Model D6000 From the Mode menu select one of the following modes e Up to 54 Mbps Legacy mode This mode allows 802 11ac 802 11na and 802 11a devices to join the network but limits 802 11ac and 802 11na devices to function at up to 54 Mbps Up to 150 Mbps Neighbor friendly mode for reduced interference with neighboring WiFi networks This mode allows 802 11ac 802 11na and 802 11a devices to join the network but limits 802 11ac and 802 11na devices to function at up to 150 Mbps Up to 433 Mbps Performance mode This mode allows 802 11ac 802 11na and 802 11a devices to join the network and allows 802 11ac and 802 11na devices to function at up to 433 Mbps This mode is the default mode Note WPA PSK security supports speeds of up to 54 Mbps Even if your devices are capable of a higher soeed WPA PSK security limits their soeed to 54 Mbps Manage the WiFi Network Settings 60 N600 and AC750 WiFi DSL Modem Routers Field Description S Securit
226. y Options This information applies to the 5 GHz WiFi network Note NETGEAR recommends that you do not change your preset security settings WPA2 PSK AES If you must change the WiFi security select one of the following WiFi security options for the modem routers WiFi network e None An open WiFi network that does not provide any security Any WiFi device can join the network NETGEAR recommends that you do not use an open WiFi network WPA2 PSK AES WPA2 security is the default setting and enables WiFi devices that support WPA2 to join the 5 GHz main WiFi network of the modem router If you did not change the passphrase the default passphrase displays The default passphrase is printed on the product label see Bottom Panel Product Label on page 13 WPA2 allow 802 11ac and 802 11na devices to connect to the 5 GHz band of the main WiFi network at the fastest speed WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA If your network includes such older devices select WPA PSK TKIP WPA2 PSK AES security NETGEAR recommends that you do not change the default passphrase If you must change the passphrase in the Passphrase field enter a phrase of 8 to 63 characters To join the 5 GHz band of the main WiFi network a user must enter this passphrase WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the 5 GHz main WiFi n
227. ynamic DNS Internet service providers ISPs assign numbers called IP addresses to identify each Internet account Most ISPs use dynamically assigned IP addresses This means that the IP address can change at any time You can use the IP address to access your network remotely but most people do not know what their IP addresses are or when this number changes To make it easier to connect you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network To use this account you must set up the modem router to use Dynamic DNS Then the modem router notifies the Dynamic DNS service provider whenever its IP address changes When you access your Dynamic DNS account the service finds the current IP address of your home network and automatically connects you If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Your Personal FTP Server With a dynamic DNS account you can use FTP to access your network when you are not home through Dynamic DNS gt To set up your personal account and use FTP 1 Register for an account with a supported Dynamic DNS service provider For more information see Set Up Dynamic DNS on page 126 2 Make sure that your Internet connection is working Your modem router must use a direct Internet connection It cannot connect to a different router to ac

Netgear D3600 ADSL2+ Wi-Fi Ethernet LAN Dual-band

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