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Elo Touch Solution 1929LM

1. USER MANUAL Elo Touch Solutions 1929LM Touchmonitor SW200158 Rev A Copyright 2014 Elo Touch Solutions Inc All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo Touch Solutions Inc Disclaimer The information in this document is subject to change without notice Elo Touch Solutions Inc and its Affiliates collectively Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes Trademark Acknowledgments AccuTouch CarrollTouch Elo Elo logo Elo Touch Elo Touch Solutions Elo TouchSystems IntelliTouch iTouch SecureTouch TouchTools and VuPoint are trademarks of Elo and its Affiliates Windows is a trademark of Microsoft Corporation User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 2 of 31 Warnings A Warning and Cautions Danger Explosion hazard Do not use in the presence
2. Chapter 2 Installation e ori Doa nena ccE e Hoco eeu eo roc raa ouium doo e na cac co veles 13 Chapter 3 Mounting creo s Coi v oce ae eere pano uec anakanak bo arare de 17 Chapter 4 Operation 20 1 ir azir bi eccac bo Essa voL ee vu v vue aro guo do phina kii 19 Chapter 5 Technical Support 2 1 c ocice tecta prov deus ERau ac eo rkuud cus a dae drUea 23 Chapter 6 Safety amp Maintenance eeseeeseeeeeeeeeeeee nnne 24 Chapter 7 Regulatory Information eeeeeeeeeeeeee eene 25 Lr em 30 User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 11 of 31 Chapter 1 Introduction Product Description Your new touchmonitor combines Elo Touch Solutions reliable performance with the latest developments in touch technology and display design This combination of features creates a natural flow of information between a user and the touchmonitor This touchmonitor incorporates an 8 bit color active matrix thin film transistor LCD panel to provide high quality display performance Its resolution of 1280x1024 is suitable for displaying graphics and images Its LED backlight significantly reduces power consumption and eliminates mercury compared to CCFL backlit panels Other features that enhance this LCD monitor s performance are Plug amp Play compatibility built in speakers and headphone output capability on screen display OSD
3. FDA and for obtaining and maintaining any required regulatory approvals including but not limited to any required market clearances Elo has not sought nor received any rulings from the FDA or any other federal state or local government agency or notified body as to the safety effectiveness or appropriateness of its product for such applications Persons intending to evaluate or use Elo s product for medical or healthcare purposes must rely on their own medical and legal judgment without any representation on the part of Elo User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 4 of 31 Classification oM A di With respect to electrical shock fire in accordance with ANSI AAMI ES60601 1 2005 and CAN CSA C22 2 No 60601 1 08 This Touchmonitor is a Class GROUNDED DEVICE These Touchmonitors are classified NO APPLIED PARTS EQUIPMENT Protection against harmful ingress of water INGRESS PROTECTION IPX1 This Touchmonitor shall be classified as ORDINARY EQUIPMENT not intended or evaluated for use in the presence of flammable anesthetic mixture with air oxygen or nitrous oxide Mode of Operation CONTINUOUS OPERATION Environmental conditions for transport and storage Temp Operating 0 C to 40 C Storage Transportation 20 C to 60 C Humidity non condensing Operating 20 to 80 Storage Transportation 10 to 90 Altitude Operating 0 to 3 048m Storage Tra
4. controls and a family of peripherals including webcam and magnetic stripe reader PrecautionsError Bookmark not defined Follow all warnings precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety See the Safety amp Maintenance chapter for more information This manual contains information that is important for the proper setup and maintenance of the unit Before setting up and powering on your new touch monitor read through this manual especially the Installation Mounting and Operation chapters User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 12 of 31 Chapter 2 Installation Unpacking the Touch monitor Open the carton and verify the following items are present e Touchmonitor with protective sheet for its face e US Medical Power Cable 1 8M e EU Power Cable 1 8M e VGA Cable 1 8M e DVI to HDMI Cable 1 8M e USB Cable 1 8M e Serial Cable 1 8M e Audio Cable 1 8M e Elo Driver CD e Quick Install Guide e User Guide CD Connector Panel amp Interfaces Remove the cable cover on the back of the unit to access the Touchmonitor s connector panel DC POWER INPUT jal RS232 _ lt gt e AUDIO INPUT gt ii a User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 13 of 31
5. scales the X and Y dimensions of the input video up or down as needed to the display s native resolution Fill To Aspect Ratio Assuming a landscape orientation and an input video with aspect ratio smaller than 1280x1024 scales the Y dimension of the input video up or down as needed to the display s Y resolution and scales the X dimension to maintain the input video s aspect ratio and fills the rest of the display with equal black bars on the left and right APR touchscreen functionality is only guaranteed at full scaling Other touchscreen technologies may need recalibration when switching between Aspect Ratio options Sharpness Adjusts sharpness of the displayed images Default no sharpness adjustment Only applicable at non native input video resolutions Color TemperatureError Bookmark not defined Error Bookmark not defined Selects the display s color temperature The available color temperatures are 9300K 7500K 6500K 5500K and User Defined If the User Defined option is selected the user can change the color temperature by changing individual R G and B gains on a scale from 0 to 100 Default User Defined with R G and B all set to 100 OSD Timeout Adjusts how long a period of OSD button inactivity the touchmonitor will wait before closing the OSD The adjustable range is between 5 and 60 seconds Default 15 seconds OSD LanguageError Bookmark not defined Selects which language the
6. If there is a power failure the touchmonitor settings will not default to the factory specifications OSD and Power Lockouts Press and hold the Menu and Up buttons for two seconds to enable disable the OSD Locking feature When the OSD Locking is enabled pressing any of the Menu Up Down or Select keys will have no effect on the system Press and hold the Menu and Down buttons for two seconds to enable disable the Power Locking feature When the Power Locking is enabled pressing the power switch will have no effect on the system AudioError Bookmark not defined When audio cable is plugged into the Line out jack the action will follow below rules Current State Monitor has sound UNMUTED Line out cable plugged in Monitor speakers automatically MUTE User is able to unmute from OSD menu Remove cable from line out Monitor speaker automatically UNMUTE Current state Monitor has sound MUTED Line out cable plugged in gt Monitor speakers stay MUTE Line Out plug is active and not MUTE Audio will play unless the source is off mute User is able to unmute monitor speakers from OSD Remove cable from line out Monitor speakers stay MUTE Volume for the speakers can be controlled by the OSD User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 22 of 31 Chapter 5 Technical Support If you are experiencing trouble with your Touchmonitor refer to the
7. Select Display OSD Input source submenu Select submenu to enter Using the OSD buttons controls an on screen graphical user interface which displays on top of your input video allowing intuitive adjustment of the following display parameters Parameter Available Adjustment Increase decrease monitor brightnessError Bookmark not defined Brightness Default maximum Increase decrease monitor contrastError Bookmark not defined Ganirasi Default best gray shade performance Clock Allows fine adjustments of the panel s pixel dot clock Only applicable for VGA input video Phase Allows fine adjustments of the panel s pixel dot clock phase Only applicable for VGA input video User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 Rev A Page 20 of 31 Auto Adjust Automatically adjusts the system clock to the input analog VGA video signal affecting the H position V position Clock and Phase menu items Only applicable for VGA input video Moves the image horizontally on the display in single pixel increments H position Default centered Only applicable for VGA input video Moves the image vertically on the display in single pixel increments V position Default centered Only applicable for VGA input video Aspect Ratio Switches the scaling method between Full Scaling and Maintain Aspect Ratio Default Full Scaling Full Scaling
8. following suggestions If the problem persists please contact your local dealer or contact Elo Touch Solutions Customer Service Solutions to Common Problems Problem Suggested Troubleshooting The Touchmonitor does not respond when turning on the system Check that the AC power cable is properly connected Verify the AC power source is functioning Monitor display is dim Use the OSD to increase the brightness Use the OSD to increase the contrast Monitor display is blank If the Power Status LED is blinking the monitor or Computer Module may be in SLEEP mode Press any key move the mouse touch the Touchscreen to see if the image reappears Monitor displays an Out Of Range message Adjust your computer s resolution timing mode to be within the allowable timing ranges specified for your Touchmonitor see website for specifications Touch functionality doesn t work Verify your PC has the latest Elo drivers installed Perform the calibration routine provided with the latest Elo drivers Technical Assistance Visit www elotouch com products for technical specifications for this device Visit www elotouch com go websupport for online self help Visit www elotouch com go contactsupport for technical support See this user manual s last page for worldwide technical support phone numbers 2014 Elo Touch Solutions Inc All rights reserved User Manual 1929LM S
9. of flammable anesthetics and other flammable materials To prevent fire or shock hazards do not immerse the unit in water or expose it to rain or moisture Do not use the unit with an extension cord receptacle or other outlets unless the prongs of the power cord can be fully inserted RISK OF ELECTRICAL SHOCK DO NOT OPEN To reduce the risk of electrical shock DO NOT remove the back of the equipment or open the enclosure No user serviceable parts are inside Refer servicing to qualified field service engineers only Uninsulated voltage within the unit may have sufficient magnitude to cause electrical shock Avoid contact with any part inside the unit This device complies with the electromagnetic emission and immunity standards and is limited to the standards that are listed on pages 6 and 25 Other devices which are not designed to withstand emission levels as specified in the medical device standards may be susceptible to interference from this device Subjecting the device to conditions beyond the rated performance capabilities may result in emissions in excess of the standard If it is determined that this device produces electromagnetic or other interference it must be disconnected from power until the cause of the problem has been determined and resolved If it is determined that this device is functioning improperly due to electromagnetic and other interference it must be disconnected from power until the cause of the problem ha
10. or hospital environment is the a c mains voltage prior to application of the test level User Manual 1929LM SW200158 Rev A Page 8 of 31 Guidance and manufacturer s declaration electromagnetic immunity for all EQUIPMENT AND SYSTEMS that are not LIFE SUPPORTING Guidance and manufacturer s declaration electromagnetic immunity The 1929LM Touchmonitor for Healthcare Applications is intended for use in the electromagnetic environment specified below The user of the 1929LM Touchmonitor for Healthcare Applications should assure that it is used in such an environment Immunity Test IEC 60601 Test Compliance Electromagnetic Environment Guidelines Level Level Portable and mobile RF communications equipment should be used no closer to any part of the 1929LM Touchmonitor for Healthcare Applications and should assure that it is used in such an environment including cables than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter Recommended separation distance d 1 24P 3 Vrms d 1 24P 80MHz to 800 MHz 3 V m 80 MHz to 2 5 d 2 3 4P 890 MHz to 2 5GHz GHz where P is the maximum output power rating of the transmitter in watts W according to the transmitter manufacturer and d is the recommended separation distance in metres m Field strengths from fixed RF transmitters as determined by an electromagnetic site survey should be less than the compliance
11. when the computer s output video image is scaled by the monitor to fit the display This loss of fidelity is most apparent when viewing feature rich images at close distances for example images containing small font text User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 19 of 31 Your Touchmonitor will likely not require video adjustments However for analog VGA video variations in video graphic card outputs may require user adjustments through the OSD to optimize the quality of the Touchmonitor s displayed image These adjustments are remembered by the Touchmonitor Also to reduce the need for adjustments for different video mode timings the monitor correctly scales and displays some of the video industry s most common video timing modes Refer to the technical specifications for this monitor at http Awww elotouch com for a list of these Preset Video Modes On Screen Display OSD Four OSD buttons are on the bottom of the monitor These can be used to adjust various display parameters D gt SELECT The buttons and their functionality are Button Function when OSD is not displayed Function when OSD is displayed Menu Display OSD main menu Return to previous OSD menu 4 Display OSD Audio submenu Decrease value of selected parameter select next menu item gt Display OSD Luminance submenu Increase value of selected parameter select previous menu item
12. 1929LM Touchmonitor for Healthcare Applications uses RF energy only for its internal function Therefore its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment Class B The ME EQUIPMENT or ME SYSTEM is suitable for use in all establishments including domestic establishments and those directly connected to the public low voltage power supply network peer supplies buildings used for domestic purposes User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 7 of 31 Guidance and manufacturer s declaration electromagnetic immunity for all ME EQUIPMENT AND ME SYSTEMS Guidance and manufacturer s declaration electromagnetic immunityError Bookmark not lf The 1929LM Touchmonitor for Healthcare Applications is intended for use in the electromagnetic environment specified below The customer or the user of the 1929L M Touchmonitor for Healthcare Applications should assure that it is used in such an environment Immunity Test IEC 60601 Compliance level Electromagnetic environment guidance test level Electrostatic discharge ESD IEC 61000 4 2 Electrical fast transient burst IEC 61000 4 4 Surge IEC 61000 4 5 Voltage dips short interruption and voltage variations on power supply input lines IEC 61000 4 1 1 Power Frequency 50 60 Hz Magnetic Field IEC 61000 4 8 NOTE Ur 6kV contact 8kV air 2 k
13. OSD information is displayed in The available languages are English French German Italian Spanish Japanese Traditional Chinese Simplified Chinese Polish and Russian Default English Information Display monitor PN amp SN information Power Off 5s Timer Enables power key off delay function 5 sec countdown Audio source Selects audio source The available audio sources are From Video Source and Line in Volume Adjusts the volume of the internal speakers and headphone output MuteError Bookmark not defined Toggles the audio output between Muted and Not Muted Default Not Muted 2014 Elo Touch Solutions Inc All rights reserved User Manual 1929LM SW200158 Rev A Page 21 of 31 Selecting Recall Defaults restores all factory default settings for Recall Defaults OSD adjustable parameters except OSD Language and for Preset Video Mode timings The monitor continually scans for active video on the VGA HDMI and DisplayPort connectors This adjustment selects which of those input Input Select ports should be given priority to be displayed The options are VGA Priority HDMI Priority DisplayPort Priority Default VGA Priority All touchmonitor adjustments made through the OSD are automatically memorized as soon as they are entered This feature saves you from having to reset your choices every time the touchmonitor is unplugged or powered off and on
14. Touchmonitor Connections 1 Connect the DVI to HDMI or VGA video cables between the monitor s HDMI VGA input connectors and your DVI VGA video source respectively Tighten the video cable s screws for best performance 2 Connect the USB touch cable between the monitor s USB connector and your PC s USB port 3 Connect the audio cable between the monitor s Audio In jack and your audio source 4 Select the correct power cable for your region Connect the cable between the AC power source and the power adapter s input connector Connect the power adapter s DC output connector to the monitor s input power jack 5 Reinstall the cable cover and secure with appropriate screws Cables can be routed inside the stand remove and replace the stand cable cover for access and routing 6 The touchmonitor ships in an OFF state Press the power button to turn it on User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 14 of 31 Installing the Touch Technology Software Drivers Some software installation is required for your Touchmonitor to work with your computer The drivers for the Windows 7 XP Vista WePOS and 32 bit Server 2003 operating systems are provided with your Touchmonitor on a CD Visit the Elo Touch Solutions website www elotouch com for The most up to date touch driver versions Additional touch driver information Detailed touch driver installation guides Touch dr
15. V for power supply lines 1 kV for input output lines 1 kV line s to line s 2 kV line s to earth lt 5 U gt 95 dip in Ur for 0 5 cycle 40 Ur 60 dip in Ur for 5 cycles 70 Ur 30 dip in Ur for 25 cycles lt 5 Ur gt 95 dip in Ur for 250 cycles 2014 Elo Touch Solutions Inc All rights reserved 6 kV contact t 8 kV air 2 kV for power supply lines 1 kV for input output Lines 1 kV line s to line s 2 kV line s to earth lt 5 U gt 95 dip in Ur for 0 5 cycle 40 U1 60 dip in Ur for 5 cycles 70 U 30 dip in Ur for 25 cycles lt 5 Ur gt 95 dip in Ur for 250 cycles Floors should be wood concrete or ceramic tile If floors are covered with synthetic material the relative humidity should be at least 3096 Mains power quality should be that of a typical commercial or hospital environment Mains power quality should be that of a typical commercial or hospital environment Mains power quality should be that of a typical commercial or hospital environment If the user of the 1929LM Touchmonitor for Healthcare Applications requires continued operation during power mains interruptions It is recommended that the 1929LM Touchmonitor for Healthcare Applications be powered from an uninterruptible power supply or a battery Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial
16. W200158 RevA Page230f31 Chapter 6 Safety amp Maintenance Safety To avoid risk of electric shock follow all safety notices and do not disassemble the Touchmonitor They are not user serviceable The slots located on the sides and top of the Touchmonitor case are for ventilation Do not block or insert anything inside the ventilation slots The touch monitor ships with a 3 wire grounding power cord The power cord plug only fits into a grounded outlet Do not fit or modify the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Only use the power cord that came with your Elo Touch Solutions Touchmonitor Use of an unauthorized power cord might invalidate your warranty Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications chapter Care and Handling The following tips will help keep your Touchmonitor functioning at an optimal level e Disconnect the AC power cable before cleaning e Toclean the display unit cabinet use a clean cloth lightly dampened with a mild detergent e Itis important that your unit remains dry Do not get liquids on or inside the unit If liquid does get inside have a qualified service technician check it before you power it on again e Do not wipe the screen with a cloth or sponge that could scratch the surface e Toclean the Touchscreen use window or glass cleaner applied to a
17. ating to the choices of accessory equipment should include Use of accessory in the patient environment Evidence that the safety certification of the accessory has been performed in accordance to the appropriate IEC 60601 1 and or IEC 60601 1 1 harmonized national standard For continued safety This unit only complies to the above standards if used with a medical grade power cord A medical grade power supply such as the one specified is required for use in a medical application Please do not touch the patient and the Touchmonitor output connecter at the same time Note Ba This symbol alerts the user to important information concerning the operation and maintenance of this unit which should be read carefully to avoid problems This symbol means DC Current b This symbol means ON OFF stand by switch Medical and Healthcare Application DisclaimerError Bookmark not defined It is the sole responsibility of any person intending to commercialize market or use any of Elo Touch Solutions Inc or its family of companies Elo products for medical or healthcare applications to ensure that such product is adequate and appropriate for the person s intended use and complies with all applicable laws regulations codes and standards including but not limited to the European Union Medical Device Directive United States Federal Food Drug and Cosmetic Act regulations of the United States Food and Drug Administration
18. by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either i modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period These remedies shall be the buyer s exclusive remedies for b
19. ce contained in all of the homogeneous materials for this component is below the limit requirement in SJ T 11363 2006 X Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this component is above the limit requirement in SJ T 11363 2006 For items marked with X exemptions were taken according to EU RoHS Explanation of Markings 1 In accordance with the SJ T11364 2006 requirement the electronic information products are marked with the following pollution control logo The Environment Friendly Use Period for this product is 10 years The product will not leak or mutate under normal operating conditions listed below so that the use of this electronic information product will not result in any severe environmental pollution any bodily injury or damage to any assets Operating Temperature 0 40 Humidity 2096 8096 non condensing Storage Temperature 20 60 Humidity 10 90 non condensing O 2 It is encouraged and recommended that this product be recycled and reused according to local laws The product should not be thrown away casually XY n x C 2014 Elo Touch Solutions Inc All rights reserved SW200158 Rev A User Manual 1929LM Page 27 of 31 V Power Adapter Specifications Electrical Ratings Input 100 240VAC 60 50Hz Output 12VDC minimum 3A LPS VI Monitor Specifications Electrical Ratings Input 12VDC 3A Opera
20. clean cloth or sponge Never apply the cleaner directly to the touchscreen Do not use alcohol methyl ethyl or isopropyl thinner benzene or other abrasive cleaners User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 24 of 31 Chapter 7 Regulatory InformationError Bookmark not defined Electrical Safety Information Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power Emissions and Immunity Information Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if
21. eo 19 Warnings 3 Warranty Information 29 WEEE 28 User Manual 1929LM SW200158 RevA Page 30 of 31 Check out our website www elotouch com Get the latest e Product Information e Specifications e Upcoming events e Press releases e Software drivers Getting in Touch with Us To find out more about the extensive range of Elo touch solutions visit our website at www elotouch com or simply call the office nearest you North America Tel 800 ELO TOUCH Europe Asia Pacific Latin America Elo Touch Solutions Tel 1 408 597 8000 Tel 32 0 16 70 45 00 Tel 86 21 3329 1385 Tel 786 923 0251 1033 McCarthy Blvd Fax 1 408 597 8050 Fax 32 0 16 70 45 49 Fax 86 21 3329 1400 Fax 305 931 0124 Milpitas CA 95035 customerservice elotouch com elosales elotouch com www elotouch com cn www elotouch com User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 31 of 31
22. ivers for other operating systems Download the appropriate driver for your application and follow the onscreen prompts For Windows XP Vista Server 2003 Server 2008 and WEPOS installations install the USB Touchscreen Drivers when prompted If you do not have the internet available insert the Elo TouchTools CD into your computer s CD ROM drive The CD should automatically run the Elo TouchTools application Select Install Driver for This computer Elo TouchSystems TouchTools Rev AK E Install Driver For This Computer Create Driver Install Package Touchmonitor Peripherals Install Acrobat Reader xv TOUCH e 0 SOLUTIONS http www elotouch com User Manual 1929LM Q 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 15 of 31 Ed TeTouchPlus Version 3 0 2 co E mm connectivity Elo USB Interfaces r APR Touchscreens 0 detected r Other Touchscreens 0 detected D V Install driver Serial RS 232 Interfaces 0 detected Communications Port COM1 Install driver on selected port s Align touchscreens at end of installation Re detect Touchscreens Install Close For Windows 7 installations check the Install driver box under Elo USB Interfaces Other Touchscreens After accepting the end user license agreement the drivers will finish installing Reboot your computer after the instal
23. l is complete User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 16 of 31 Chapter 3 Mounting Rear VESA Mount A four hole 100x100mm mounting pattern for M4 screws is provided on the rear of the monitor Remove the stand using a Phillips screwdriver to access this mounting interface The VESA FDMI compliant mounting is coded VESA MIS D 100 C User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 17 of 31 Stand Mounting Threaded through holes are provided on the bottom of the stand base for mounting or securing 200 00 100 00 42 30 M4 THREAD MAX SCREW DEPTH 7mm FROM METAL SURFACE X4 VESA Mounting OptionsError Bookmark not defined The following companies provide VESA mounting devices compatible with your touch monitor GCX 800 228 2555 707 773 1100 www gcx com Ergotron 800 888 8458 651 681 7600 www ergotron com Innovative Office Products 800 524 2744 610 253 9554 www innov office prod com MRI 800 688 2414 www mediarecovery com User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 18 of 31 Chapter 4 Operation Power To turn the Touchmonitor on or off press the Touchmonitor power button once The Power Status LED on the bottom of the Touchmonitor functions acc
24. level in each frequency range Interference may occur in the vicinity of equipment marked with the following symbol a NOTE 1 At 80 MHz and 800 MHz the higher frequency range applies NOTE2 These guidelines may not apply in all situations Electromagnetic propagation is affected by absorption and reflection from structures objects and people a Field strengths from fixed transmitters such as base stations for radio cellular cordless telephones and land mobile radios amateur radio AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy To assess the electromagnetic environment due to fixed RF transmitters an electromagnetic site survey should be considered f the measured field strength in the location in which the 1929LM Touchmonitor for Healthcare Applications is used exceeds the applicable RF compliance level above the 1929LM Touchmonitor for Healthcare Applications should be observed to verify normal operation If abnormal performance is observed additional measures may be necessary such as reorienting or relocating the 1929LM Touchmonitor for Healthcare Applications b Overthe frequency range 150 kHz to 80 MHz field strengths should be less than 3 Vrms m User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page9of31 Recommended separation distances between portable and mobile RF communications equipment and the 1929LM Touchmonitor fo
25. may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experienced radio or television technician Ill Agency Certifications The following certifications and marks have been issued or declared for this monitor CE marking to low voltage directive and EMC directive US NRTL mark e g UL Canadian NTRL mark e g CSA and ICES EMC labeling US FCC EMC compliance label China CCC safety mark and China RoHS marking Australia NZ RCM mark WEEE marking Korea KC mark EMC Russia EAC mark Taiwan BSMI mark Japan VCCI mark User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 26 of 31 IV China ROHS In accordance to Chinese law Administration on the Control of Pollution Caused by Electronic Information Products the section below lists out the name and amount of the toxic and or hazardous materials that this product may contain Component Toxic or Hazardous Substances and Elements Name Lead Pb Mercury Hg Cadmium Cad Hexavalent Polybrominated Polybrominated Chromium _ Biphenyls Diphenyl Cr6 PBB Ethers PBDE Plastic Parts O O O O O O Metal Parts X O O O O O Wire and X O O O O O Cable Assembly LCD Panel X O O O O O Touch X O O O O O Screen Panel PCBA X O O O O O Software O O O O O O CD etc O Indicates that this toxic or hazardous substan
26. not installed and used in accordance with the instructions may cause harmful interference to radio communications Notice to Users in Canada This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the Manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2004 108 EC as indicated in European Standard EN 55022 Class B and the Low Voltage Directive 2006 95 EC as indicated in European Standard EN 60950 General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user m
27. nsportation 0 to 12 192m 1929LM Touchmonitor for Healthcare Applications is intended for general use in hospital environment for data collection and display for reference It shall not be used with life supporting system User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page5of31 European Standards and Classifications Standards EN 60601 1 2 2007 The EMC limits and test methods are referred to the following standards Emission Immunity CISPR11 2009 A1 2010 ED 5 1 Grp l Class B IEC61000 4 2 2008 ED 2 0 AS NZS CISPR 11 2011 Grp 1 Class B IEC61000 4 3 2006 A1 2007 A2 2010ED 3 2 IEC 61000 4 4 2012 ED 3 0 EN 61000 3 2 2006 A1 2008 A2 2009 Class D IEC 61000 4 5 2005 ED 2 0 IEC 61000 3 3 2008 IEC 610004 6 2008 ED 3 0 IEC 61000 4 8 2009 ED 2 0 IEC 61000 4 11 2004 ED 2 0 User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 6 of 31 Guidance and manufacturer s declaration electromagnetic immunity for all EQUIPMENT AND SYSTEMS Guidance and manufacturer s declaration electromagnetic emissions The 1929LM Touchmonitor for Healthcare Applications is intended for use in the electromagnetic environment specified below The customer or the user of the 1929LM Touchmonitor for Healthcare Applications should assure that it is used in such an environment Emissions test Compliance Electromagnetic environment guidelines Group 1 The
28. ording to the following table LED statusError Touchmonitor Computer Module status Bn net En OFF OFF SLEEP ORANGE GREEN The system consumes low power when in SLEEP and OFF modes For detailed power consumption specifications refer to technical specifications on the Elo website http Awww elotouch com Touching the screen will bring the attached host PC out of SLEEP mode similar to moving the mouse or pressing a keyboard key To improve reliability and reduce wasteful power consumption disconnect the AC power cable from the power adapter when long periods of disuse are planned Touch Your IntelliTouch Touchmonitor is factory calibrated and should not need manual calibration unless the input video is not fully scaled to the native resolution or the touch experience needs to be calibrated to a specific user Video A display s native resolution is its width and height measured in number of pixels Generally for best performance an image displayed on this monitor will look best when your computer s output resolution matches this monitor s native resolutionError Bookmark not defined of 1280x1024 For computer output resolutions at non native resolutions the monitor will scale the video to its panel s native resolution This involves stretching or compressing the input image as needed in the X and Y dimensions to fit the display s native resolution An unavoidable byproduct of the scaling algorithms is a loss of fidelity
29. r Healthcare The 1929LM Touchmonitor for Healthcare Applications is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled The customer or the user of the 1929LM Touchmonitor for Healthcare Applications can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment and the 1929LM Touchmonitor for Healthcare Applications as recommended below according to the maximum output power of the communications equipment Separation distance according to frequency of transmitter Rated maximum m sae Ad 150 kHz to 80 MHz 80MHz to 800 MHz 800 MHz to 2 5 GHz For transmitters rated at a maximum output power not listed above the recommended separation distanced in metres m can be estimated using the equation applicable to the frequency of the transmitter where P is the maximum output power rating of the transmitter in watts W according to the transmitter manufacturer NOTE 1 At 80 MHz and 800 MHz the separation distance for the higher frequency range applies NOTE 2 These guidelines may not apply in all situations Electromagnetic propagation is affected by absorption and reflection from structures objects and people User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 10 of 31 Table of Contents Chapter 1 Introduction aio cen doce Coco iae in dome dua duod oat deco ior aeu 12
30. reach of warranty Except for the express warranty set forth above seller grants no other warranties express or implied by statute or otherwise regarding the products their fitness for any purpose their quality their merchantability their non infringement or otherwise No employee of Seller or any other party is authorized to make any warranty for the goods other than the warranty set forth herein Seller s liability under the warranty shall be limited to a refund of the purchase price of the product In no event shall Seller be liable for the cost of procurement or installation of substitute goods by Buyer or for any special consequential indirect or incidental damages Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expense
31. s including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 29 of 31 Index Agency Certifications 26 Altitude 5 Audio 22 brightness 20 calibration 19 Care and Handling 24 China RoHS 27 Classification 5 cleaning 24 Color Temperature 21 Connections 14 Connector Panel amp Interfaces 13 contrast 20 Disclaimer 2 Disclaimer 4 Disposal 28 electromagnetic immunity 7 Emissions and Immunity Information 25 Environmental conditions 5 European Standards and Classifications 6 Explanation of Markings 27 grounding power cord 24 immunity 8 INGRESS PROTECTION 5 Installing Software Drivers 15 LED status 19 Lockouts 22 OSD and Power 22 Mode of Operation 5 Monitor Specifications 28 2014 Elo Touch Solutions Inc All rights reserved Mute 21 native resolution 19 online self help 23 On Screen Display 20 Operating 5 OSD 20 OSD buttons 20 OSD Language 21 Out Of Range 23 Power Adapter Specifications 28 Power Status LED 19 Precautions 12 Problems 23 Out of Range 23 Product Description 12 Rear VESA Mount 17 Regulatory Information 25 Stand Mounting 18 Storage 5 Technical Assistance 23 TouchTools 2 15 Trademark 2 Transportation 5 Unpacking 13 ventilation 24 VESA Mounting Options 18 Vid
32. s been determined and resolved Elo Touch Solutions recommends that after its useful life or after sustaining unrepairable damage customers dispose of the Touchmonitor and its power supply in an environmentally sound manner Acceptable methods include the reuse of parts or whole products and the recycling of products components and materials Please consult and obey national state and local laws and ordinances governing the safe disposal of electronic equipment To avoid risk of electric shock this equipment must only be connected to supply mains with protective earth This product consists of devices that may contain mercury which must be recycled or disposed of in accordance with local state or federal laws User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 3of 31 Caution Power cord is used as a disconnection device To de energize equipment disconnect the power cord This unit must follow the national requirement and local state laws to dispose unit Before connecting the cables to your Elo Touchmonitor make sure all components are powered OFF Only approved components complying with IEC60601 1 series can be connected to 1929LM touch monitor for Healthcare Applications in Patient Environment The use of ACCESSORY equipment not complying with the equivalent safety requirements of this equipment may lead to a reduced safety of the resulting system Consideration rel
33. ting Conditions Temperature 0 C 40 C Humidity 2096 to 8096 non condensing Altitude 0 to 3 048m Storage Conditions Temperature 20 C 60 C Humidity 1096 to 9096 non condensing Altitude O to 12 192m VII End of Life DisposalError Bookmark not defined Waste Electrical amp Electronic Equipment Directive WEEE X This product should not be disposed of with household waste It should be deposited at a facility that enables recovery and recycling User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page 28 of 31 Chapter 8 Warranty Information Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship The warranty for the Touchmonitors and their components is three years Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received
34. ust observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord C The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures i Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver iii Reorient the affected receiver s antenna User Manual 1929LM 2014 Elo Touch Solutions Inc All rights reserved SW200158 RevA Page250of81 iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Un terminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and

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