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Samsung Galaxy A5 SM-A500FU 16GB 4G Gold

1. If this does not solve the problem perform a factory data reset On the Apps screen tap Settings Backup and reset Factory data reset Reset device Erase everything Before performing the factory data reset remember to make backup copies of all important data stored in the device If the problem is still not resolved contact a Samsung Service Centre Calls are not connected Ensure that you have accessed the right cellular network Ensure that you have not set call barring for the phone number you are dialling Ensure that you have not set call barring for the incoming phone number Others cannot hear you speaking on a call Ensure that you are not covering the built in microphone Ensure that the microphone is close to your mouth If using a headset ensure that it is properly connected 132 Troubleshooting Sound echoes during a call Adjust the volume by pressing the Volume button or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna e When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again e When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery ico
2. To set a ringtone for notifications tap Notifications select a ringtone and then tap Done 52 Personalising Changing the screen lock method You can change the way that you lock the screen to prevent others from accessing your personal information On the Apps screen tap Settings Lock screen Screen lock and then select a screen lock method The device requires an unlock code whenever unlocking it K If the unlock code is forgotten take the device to a Samsung Service Centre to reset it Pattern Draw a pattern by connecting four dots or more and then draw the pattern again to verify it Set a backup PIN to unlock the screen when you forget the pattern PIN A PIN consists of numbers only Enter at least four numbers and then enter the password again to verify it Password A password consists of characters and numbers Enter at least four characters including numbers and symbols and then enter the password again to verify it 53 Personalising Private mode About private mode Use this mode to prevent others from using or accessing specific content such as images and documents stored on the device You can save content to a specific location and deactivate private mode to hide items securely Hiding content 1 On the Apps screen tap Settings Private mode and then tap the Private mode switch to activate it Alternatively open the quick setting panel and tap Private mode to activate it W
3. You can use the following functions on the notifications panel Activate or deactivate options Launch Settings Tap and hold a button to view mone EAE settings Crm View all quick setting buttons Adjust the brightness Launch S Finder Launch Quick Connect Select a SIM or USIM card dual SIM models Clear all notifications Tap a notification and perform various actions Rearranging quick setting buttons To rearrange quick setting buttons on the notifications panel tap s tap and hold an item and then drag the item to another location 30 Basics Using the quick setting panel You can activate or deactivate some features on the notifications panel To activate or deactivate more features open the quick setting panel To open the quick setting panel drag the status bar downwards with two fingers Alternatively tap a on the notifications panel To close the quick setting panel drag the bar from the bottom of the screen upwards Tap the following options to activate or deactivate them You can view more detailed settings if you tap and hold a button Wi Fi Refer to Wi Fi for more information Location Refer to Location for more information Sound Vibrate Mute Select a sound mode Screen rotation Allow or prevent the interface from rotating when you rotate the device K Some apps do not allow screen rotation Bluetooth Refer to Bluetooth for more information Mobile data Refer to
4. Album Screenshots folder After capturing a screenshot you can edit the image and share it with others K It is not possible to capture a screenshot while using some apps 45 Motions amp usability features Multi window About Multi window Use this feature to run two apps on the screen at the same time You can use this feature to view emails or use the Internet while you play a video simultaneously Launching Multi window 1 On the Apps screen tap Settings Multi window and then tap the Multi window switch to activate it Alternatively open the quick setting panel and tap Multi window to activate it 2 Tap and hold to open the Multi window tray 3 Tap and hold an app icon and drag it from the tray to the screen Then drag another app icon to the other window on the screen App icons marked with can be launched in separate windows on the screen at the same time 46 Motions amp usability features Creating a Multi window combination Use this feature to save the combination of the currently running Multi window apps 1 Launch two apps in a split screen Multi window Multi window combination and then tap OK Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows 47 Motions amp usability features Using Multi window options When you use Multi window apps select the app window and a blue frame will appear around i
5. SM A500F DS SM A5Q00G DS SM A500F SM A500G SM A500FQ SM A500Y SM A500FU User Manual English 12 2014 Rev 1 1 www samsung com Table of Contents Read me first Getting started 7 8 10 18 21 21 Package contents Device layout Using the SIM or USIM card and battery Using a memory card Turning the device on and off Locking and unlocking the screen Basics 22 25 29 32 32 34 37 37 38 39 Using the touch screen Home screen layout Notifications and quick setting panels Opening apps Installing or uninstalling apps Entering text Screen capture My Files Power saving feature Viewing help information Network connectivity 40 Mobile data 40 Wi Fi 41 Tethering and Mobile hotspot Motions amp usability features 43 Motions and gestures 46 Multi window 49 One handed operation Personalising 50 Managing the Home and Apps screens 52 Setting wallpaper and ringtones 53 Changing the screen lock method 54 Private mode 55 Easy mode 56 Transferring data from your previous device 57 Setting up accounts Phone 58 Making calls 60 Receiving calls 61 Options during calls Table of Contents Contacts 63 Adding contacts 63 Importing and exporting contacts 64 Searching for contacts Messages amp email 65 Messages 67 Email Camera 69 Basic shooting 71 Shooting modes 74 Camera settings Gallery 76 Viewing content on the device 77 Viewing content stored on other d
6. Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray gt Dual SIM models gt Single SIM models Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged Getting started 2 Pull out the SIM card tray gently from the SIM card tray slot gt Dual SIM models gt Single SIM models Getting started 3 gt Dual SIM models Place the SIM or USIM card on the SIM card tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the SIM card tray 1 and the secondary SIM or USIM card on the SIM card tray 2 Q Z The SIM card tray 2 also serves as the memory card tray However you cannot place both the SIM or USIM card and the memory card at the same time gt Single SIM models Place the SIM or USIM card on the SIM card tray with the gold coloured contacts facing downwards R Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards 12 Getting started 4 Insert the SIM card tray back into the SIM card tray slot gt Dual SIM models gt Single SIM models Getting started Removing the SIM or USIM card 1 Insert the ejection pin into the hol
7. Location Change settings for location information permissions On the Settings screen tap Location and then tap the Location switch to activate it Mode Select a method to collect your location data RECENT LOCATION REQUESTS View which apps request your current location information and their battery usage LOCATION SERVICES View the location services your device is using My places Set up profiles that will be used for specific locations when you use GPS Wi Fi or Bluetooth features to find your current location SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings On the Settings screen tap SIM card manager e Voice call Select a SIM or USIM card for voice calls e Video call Select a SIM or USIM card for video calls Data service network Select a SIM or USIM card for data service Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call K When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider 115 Settings NFC and sharing Customise settings to control connections with other devices On the Settings screen tap NFC and sharing NFC Activate the NFC feature to read or write NFC tags that contain information Android Beam Turn on the Android Beam feature to send data such as webpages and contacts to NFC enabled devices S Beam
8. Refer to the help for more information Using Smart Switch with computers Use this feature to import a backup of your data from selected manufacturer s mobile devices from a computer to your device You can download the app from www samsung com smartswitch 1 Back up data from a previous device to the computer For more information contact the device s manufacturer 2 On the computer launch Smart Switch 56 Personalising 3 Connect your current device to the computer using the USB cable 4 On the computer click the manufacturer of the previous device and follow the on screen instructions to transfer data to your device Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device You can also back up data to the computer via Samsung Kies Refer to Connecting with Samsung Kies for more information Setting up accounts Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device On the Apps screen tap Settings Accounts Add account and select an account service Then follow the on screen instructions to complete the account setup To sync content with your accounts select an account and tick items to sync Removing accounts On the Apps screen tap Settings Accounts select an account and then tap gt Remove account a7 Phone Making calls Tap Phone on
9. The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Reducing the battery consumption Your device provides options that help you save the battery power By customising these options and deactivating features in the background you can use the device longer between charges When you are not using the device switch to sleep mode by pressing the Power button e Close unnecessary apps using the task manager Deactivate the Bluetooth feature Deactivate the Wi Fi feature Deactivate auto syncing of apps Decrease the backlight time Decrease the screen brightness Getting started Using amemory card Installing a memory card Your device accepts memory cards with maximum capacities of 64 GB Depending on the memory card manufacturer and type some memory cards may not be compatible with your device O Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up K The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the li
10. AMOLED photo Use this mode to make the display tone look like real colours Basic Use this mode for normal surroundings Auto adjust screen tone Set the device to save power by adjusting the brightness of the display Daydream Set the device to launch a screensaver when the device is charging Touch key light duration Set the duration that the Recent apps button and the Back button s backlight remains on Lock screen Change the settings for the locked screen On the Settings screen tap Lock screen Screen lock Change the screen lock method The following options may vary depending on the screen lock feature selected Dual clock Set the device to show the dual clock e Clock size Change the clock size Show date Set the device to show the date with the clock Camera shortcut Set the device to show the camera shortcut on the locked screen K This feature may not be available depending on the region or service provider 119 Settings Owner information Enter your information that is shown with the clock Unlock effect Select an effect that you see when you unlock the screen Show weather information Set the device to show weather information on the locked screen Help text Set the device to show the help text on the locked screen Multi window Set the device to use Multi window On the Settings screen tap Multi window and then tap the Multi window switch to activate it Open in multi
11. Activate the S Beam feature to send data such as videos images and documents to devices that support NFC and Wi Fi Direct Tap and pay Set the default payment app for mobile payments K The payment services list may not include all available payment apps Nearby devices Change settings for sharing content when you connect the device to nearby devices All devices must support Wi Fi direct or be connected to the same access point DEVICE NAME View the media server name for your device Content to share Set the device to share your content with other devices Allowed devices View the list of devices that can access your device Denied devices View the list of devices that are blocked from accessing your device Download to Select a memory location for saving media files Receive files from other devices Set the device to accept uploads from other devices Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Screen Mirroring Activate the screen mirroring feature and share your display with others 116 Settings More networks Customise settings to control networks On the Settings screen tap More networks Default messaging app Select the default app to use for messaging Mobile networks Mobile data Set the device to use data connections on any mobile network Data roaming Set the device to use data connect
12. Private mode access type Set or change the unlock method to activate private mode SYSTEM Language and input Change the settings for text input Some options may not be available depending on the selected language On the Settings screen tap Language and input Language Select a display language for all menus and apps Default Select a default keyboard type for text input 124 Settings Samsung keyboard To change the Samsung keyboard settings tap Xt K The available options may vary depending on the region or service provider English UK Select a default keyboard layout Select input languages Select languages for text input Predictive text Activate predictive text mode to predict words based on your input and show word suggestions You can also customise the word prediction settings Auto replace Set the device to correct misspelled and incomplete words by tapping the space bar or punctuation mark My hot keys Set number shortcuts to frequently used text You can tap and hold a number key to insert the preset text Auto capitalise Set the device to automatically capitalise the first character after a final punctuation mark such as a full stop question mark or exclamation mark Auto spacing Set the device to automatically insert a space between words Auto punctuate Set the device to insert a full stop when you double tap the space bar Keyboard swipe None Set the device to deactivate the keyb
13. Recent apps button e a Memory card tray single SIM models SIM card tray SN s f Back button Microphone Headset jack Multipurpose jack a GPS antenna E G N FC anten na Rear camera Touch screen e Home button r i e Volume button Speaker Main antenna e Getting started Buttons Button Do not cover the antenna area with your hands or other objects This may cause connectivity problems or drain the battery Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touch screen The touch screen may malfunction in humid conditions or when exposed to water Power Recent apps Home Back Volume Function Press and hold to turn the device on or off Press to turn on or lock the screen Tap to open the list of recent apps Tap and hold to access additional options for the current screen Press to turn on the screen while the screen is locked Press to return to the Home screen Press twice to launch S Voice Press and hold to launch Google Tap to return to the previous screen Press to adjust the device volume Getting started Using the SIM or USIM card and battery Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider Z e Only nano SIM cards work with the device
14. Ultra power saving mode and tap the Ultra power saving mode switch to activate it Alternatively open the quick setting panel and tap U power saving to activate it To add an app to the Home screen tap and select an app To remove an app from the Home screen tap gt Remove select an app with and then tap OK To change the settings for ultra power saving mode such as network connectivity or sound tap Settings To deactivate ultra power saving mode tap Disable ultra power saving mode Z The estimated maximum standby time shows the time remaining before the battery power runs out if the device is not used Standby time may vary depending on your device settings and operating conditions 38 Basics Viewing help information To view help information to learn how to use the device and apps open the Apps screen and tap Settings Help To view help information for an app while you are using the app tap Help K Some apps may not include help information 39 Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices Refer to Data usage for additional options gt Dual SIM models On the Apps screen tap Settings Data usage a SIM or USIM card and then tick Mobile data gt Single SIM models On the Apps screen tap Settings Data usage and then tick Mobile data Alternatively open the qui
15. Use this app to access various files stored in the device or in other locations such as cloud storage services Tap My Files on the Apps screen Search for files or folders Access additional options View files by categories View the download history lt lt View files stored in the device View files saved in cloud storage Services 37 Basics Power saving feature Power saving mode Save the battery power by limiting the device s functions On the Apps screen tap Settings Power saving Power saving mode and then tap the Power saving mode switch to activate it Alternatively open the quick setting panel and tap Power saving to activate it Select from the following options Restrict background data Prevent apps that are running in the background from using a mobile data connection Restrict performance Limit various options such as turning off the backlight for the Recent apps button and the Back button e Greyscale mode Display colours on the screen as grey tones Ultra power saving mode Use this mode to extend the device s battery power In ultra power saving mode the device performs the following Displays colours on the screen as grey tones Restricts the available apps to essential and selected apps only Deactivates the mobile data connection when the screen turns off Deactivates the Wi Fi and Bluetooth features On the Apps screen tap Settings Power saving
16. account when opening Email for the first time Enter the email address and password Tap Next for a private email account or tap Manual setup for a company email account After that follow the on screen instructions to complete the setup To set up another email account tap Manage accounts If you have more than one email account you can set one as the default account Tap Manage accounts Set default account Sending emails Tap Email on the Apps screen Tap K at the bottom of the screen to compose a message Save the message for later Discard the message delivery Send th Attach images videos and end the message others Access additional options Add recipients Adda CC or BCC lt Insert files into the message or Enter a subject use editing options Enter a message Add recipients from the contacts list 67 Messages amp email Reading emails Tap Email on the Apps screen Tap select an email account to use and new messages are retrieved To manually retrieve new messages tap O Tap a message to read Delete the message Access additional options Add this email address to the contacts list or view other options P een mn gt Open attachments Mark the message as a reminder Forward the message Reply to all recipients g Go to the previous or next message Reply to the message 68 Camer
17. an item tap and hold the item Then drag it to Remove that appears at the top of the screen Creating a folder 1 On the Home screen tap and hold an app and then drag it to Create folder that appears at the top of the screen 2 Enter a folder name 3 Tap select the apps to move to the folder and then tap Done 50 Personalising Managing panels On the Home screen tap and hold an empty area to add move or remove a panel To add a panel scroll left to the last panel and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the top of the screen To set a panel as the main Home screen tap Ly Managing the Apps screen Changing the sorting method On the Apps screen tap Sort by and select a sorting method Hiding apps Hide apps that you do not want to see on the Apps screen On the Apps screen tap Hide apps select apps and then tap Done To display hidden apps tap Show hidden apps select apps and then tap Done Moving items On the Apps screen tap Edit Tap and hold an item and drag it to a new location To move the item to another panel drag it to the side of the screen To move an item to a new panel drag it to Create page that appears at the top of the screen Creating folders 1 On the Apps screen tap Create folder Alternatively tap
18. and Mobile hotspot Mobile hotspot 2 Tap the Mobile hotspot switch to activate it e appears on the status bar Other devices can find your device in the Wi Fi networks list To set a password for the mobile hotspot tap Configure hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from the Wi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet 41 Network connectivity Using USB tethering Share the device s mobile data connection with other devices via a USB cable 1 2 4 On the Apps screen tap Settings Tethering and Mobile hotspot Connect your device to the computer via the USB cable Tick USB tethering appears on the status bar when the two devices are connected On the computer use your device s mobile data connection Using Bluetooth tethering Share the device s mobile data connection with other devices via Bluetooth Ensure that the computer that you connect to supports the Bluetooth feature 1 9 Pair your device with the other device via Bluetooth Refer to Pairing with other Bluetooth devices for more information On the Apps screen of your device tap Settings Tethering and Mobile hotspot Tick Bluetooth tethering On the connected device open the Bluetooth settings screen tap amp Internet access appears
19. device To use this feature sign in to your Samsung account On the Music main screen tap Devices and select a device in REGISTERED DEVICES to access and play music You can play the song on the devices that are registered to Samsung link Visit link ssamsung com for more information Z Ensure that the registered devices are turned on and connected to a Wi Fi or mobile network You may incur additional charges when you access content stored on other devices via the mobile network Accessing music on a nearby device To use this feature open the Apps screen tap Settings NFC and sharing Nearby devices and then tap the Nearby devices switch to activate it Refer to Nearby devices for more settings On the Music main screen tap Devices and select a device in NEARBY DEVICES to access and play music You can play the song on the devices with the content sharing feature activated 85 Useful apps and features Video Playing videos Tap Video on the Apps screen Select a video to play Search for other devices to play the file Adjust the volume Samsung ao m Access additional options Move forwards or Pause and resume backwards by playback dragging the bar Rotate the screen s orientation a 00 00 20 Change screen ratio ey A Flan Switch to the pop up video player Skip to the previous Skip to the next video Tap and hold video Tap and hold to move backwards to move forwards q
20. flipped Invert the image to create a mirror image of the original scene when taking photos with the front camera Grid lines Display viewfinder guides to help composition when selecting subjects Voice control Set the device to take photos with voice commands The volume key Set the device to use the Volume button to control the shutter or zoom function Review pics videos Set the device to show photos or videos after capturing them Reset settings Reset the camera settings K The available options vary depending on the mode used 75 Gallery Viewing content on the device On the Apps screen tap Gallery and select an image or a video Video files show the icon on the preview thumbnail To hide or show the menu bar and the preview thumbnails tap the screen Send the image to others Modify the image Move to the previous screen Access additional options Search for other devices to view Delete the image the image Image and video preview thumbnails 76 Gallery Viewing content stored on other devices Search for content that is stored in other devices and view it on your device Tap Gallery on the Apps screen Accessing content on a registered device To use this feature sign in to your Samsung account On the Gallery main screen tap and select a device in REGISTERED DEVICES to access content You can view content on the devices that are registered to Samsung link Visit link ssamsung
21. on shuffle Change the repeat mode Open the playlist Add the song to a playlist Skip to the previous song Tap Skip to the next song Tap and and hold to move backwards hold to move forwards quickly quickly Pause and resume playback To listen to songs at equal volume levels tap Settings and then tick Smart volume When Smart volume is activated the volume may end up louder than the device volume level Use caution to avoid long term exposure to loud sounds to prevent damage to your hearing K Smart volume may not be activated for some files 84 Useful apps and features To set a personalised sound while listening to songs with a headset tap Settings Adapt Sound On When you activate this option for the first time tap Start to adjust the sound The device starts a series of sound tests to adjust the sound level and starts to beep Tap Yes if you can hear the beep or No if you cannot Repeat this step for each test until the sound adjustment is finished Then tick Music sound and tap Done to apply the option when you listen to music Z When you turn the volume up to level 14 or higher the adapt sound option is not applied to music playback If you turn the volume down to level 13 or lower the option is reapplied Playing music stored on other devices Search for music that is stored on other devices and play it on your device Tap Music on the Apps screen Accessing music on a registered
22. on the receiving device 2 On the Apps screen tap Settings NFC and sharing NFC and then tap the NFC switch to activate it Alternatively open the quick setting panel and tap NFC to activate it 3 Tap S Beam and tap the S Beam switch to activate it 4 Select a file and touch the other device s NFC antenna to your device s NFC antenna D When Touch to beam appears on the screen tap your device s screen to send the file 4 Do not send copyright protected data via S Beam Doing so may violate copyright laws Samsung is not responsible for any liabilities caused by the illegal use of copyrighted data If both devices try to send data simultaneously the file transfer may fail 104 Connecting with other devices Quick Connect About Quick connect Use this feature to easily search and connect to nearby devices You can also conveniently share content stored on your device with computers Z e When connecting to a device that does not support the Quick connect feature ensure that Wi Fi Direct or the Bluetooth feature is activated Connection methods may vary depending on the type of connected devices or the shared content Device name may vary depending on the Bluetooth devices to pair with For example the device name can be shown as BT MAC Connecting to other devices 1 Open the notifications panel and tap Quick Connect When the panel opens the Wi Fi and Bluetooth features are activated automatically a
23. performing a factory data reset ensure you back up all important data stored on the device Refer to Backing up and restoring data for more information On the Apps screen tap Settings Backup and reset Factory data reset Reset device Erase everything The device automatically restarts 111 Settings About Settings Use this app to configure the device set app options and add accounts Tap Settings on the Apps screen To search for settings by entering keywords tap Q You can change the view mode to separate tabs or a list Tap View as and select a view mode K Supported features may differ or be labelled differently depending on whether your device is a single or dual SIM model QUICK SETTINGS View the list of your favourite setting options To edit the list of favourite setting options tap Edit quick settings select a setting option and then tap Done CONNECTIONS Wi Fi Activate the Wi Fi feature to connect to a Wi Fi network and access the Internet or other network devices On the Settings screen tap Wi Fi and then tap the Wi Fi switch to activate it The device can maintain a stable network connection by automatically selecting either the Wi Fi or mobile network to use the strongest signal To automatically switch between networks tick Smart network switch 112 Settings To use options tap e Scan Search for available networks e Wi Fi Direct Activate Wi Fi Direct an
24. speak 82 Useful apps and features Waking up S Voice in standby mode If S Voice is not used for a certain period it automatically switches to standby mode Tap the microphone icon or say Hi Galaxy to the device to resume voice recognition Changing the wake up command You can change the wake up command from Hi Galaxy The wake up command is used to launch S Voice when the device is in standby mode Tap Settings Voice wake up Set wake up command Internet 1 Tap Internet on the Apps screen 2 Tap the address field To change the search engine tap the search engine icon next to the web address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage 7 EF aanmanen Read an article in reading mode O a Access additional options i Open the webpage window manager Refresh the current webpage Open the homepage View saved pages Move to the previously visited a p View bookmarked webpages page o 83 Useful apps and features Music Playing music Tap Music on the Apps screen Select a music category and then select a song to play Search for other devices to play Oo Access additional options p the file Adjust the volume Set the file as your favourite Over thda Horizon song San fung Brand Music Turn
25. the Apps screen tap Settings Easy mode Easy mode select apps to apply simpler layout and then tap Done To return to standard mode open the Home screen and tap Easy settings Easy mode Standard mode Done Managing shortcuts To add a shortcut to an app to the Home screen scroll left tap and then select an app To add a shortcut to a contact on the Home screen scroll right tap amp To delete a shortcut from the Home screen tap Edit select an app or contact with 53 Personalising Transferring data from your previous device Using backup accounts You can transfer backup data from your previous device to your new device using your Google or Samsung account Refer to Backing up and restoring data for more information Using Samsung Smart Switch You can transfer data of the previous device to a new device via Smart Switch Visit www samsung com smartswitch for more information K Samsung Smart Switch is not supported on some devices or computers Using Smart Switch Mobile Use this app to transfer data from your previous iPhone or Android device to your new device You can download the app from GALAXY Apps or Play Store 1 On your device tap Smart Switch Mobile 2 On your device select an option depending on the previous device type and follow the on screen instructions If the previous device is an Android device ensure that the Smart Switch Mobile app is installed on the device
26. the remaining battery life Storage View memory information for your device and memory card or format a memory card On the Settings screen tap Storage O Formatting a memory card permanently deletes all data from it K The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you upgrade the device 128 Settings Security Change settings for securing the device and the SIM or USIM card On the Settings screen tap Security Device administrators View device administrators installed on the device You can allow device administrators to apply new policies to the device Unknown sources Set the device to allow the installation of apps from unknown sources Verify apps Set the device to check the apps for harmful content before installing them Encrypt device Set a password to encrypt data saved on the device You must enter the password each time you turn on the device Z Charge the battery before enabling this setting because it may take more than an hour to encrypt your data Encrypt external SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Remote controls Set the device to al
27. Before you can use the NFC feature to make payments you must register for the mobile payment service To register or get more information about the service contact your service provider On the Apps screen tap Settings NFC and sharing NFC and then tap the NFC switch to activate it Alternatively open the quick setting panel and tap NFC to activate it Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app tap Tap and pay and select an app Z The payment services list may not include all available payment apps To make a payment with the SIM or USIM card insert the NFC enabled SIM or USIM card into the SIM card tray slot 1 The SIM card tray slot 2 Q does not support the NFC feature Sending data Use the Android Beam feature to send data such as webpages and contacts to NFC enabled devices 1 On the Apps screen tap Settings NFC and sharing NFC and then tap the NFC switch to activate it Alternatively open the quick setting panel and tap NFC to activate it 2 Tap Android Beam and tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item 103 Connecting with other devices S Beam Use this feature to send data such as videos images and documents 1 Activate the S Beam feature
28. Data usage or Mobile networks for more information U power saving Refer to Ultra power saving mode for more information Multi window Refer to Multi window for more information Flight mode Refer to Flight mode for more information Mobile hotspot Refer to Tethering and Mobile hotspot for more information Screen Mirroring Refer to Screen Mirroring for more information NFC Refer to NFC for more information Sync When you activate this feature the device automatically syncs apps such as calendar or email 31 Basics Smart stay When you activate this feature the screen stays on as long as you look at it Power saving Refer to Power saving feature for more information Blocking mode Refer to Blocking mode for more information Private mode Refer to Private mode for more information Opening apps On the Home screen or the Apps screen select an app icon to open it To open the list of recently used apps tap and select an app icon to open Closing an app Tap yl amp and then tap End next to an app to close it To close all running apps tap End all Alternatively tap x Installing or uninstalling apps Samsung GALAXY Apps Use this app to purchase and download apps Tap GALAXY Apps on the Apps screen K This app may not be available depending on the region or service provider Installing apps Browse apps by category or tap Q to search for a keyword Select an app to view infor
29. Edit tap and hold an app and then drag it to Create folder that appears at the top of the screen 2 Enter a folder name 3 Tap select the apps to move to the folder and then tap Done 51 Personalising Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen 1 On the Home screen tap and hold an empty area and then tap Wallpapers Alternatively on the Apps screen tap Settings Display and wallpaper Wallpaper 2 Select a screen to change or apply wallpaper to 3 Scroll left or right and select from images displayed at the bottom of the screen To select photos taken by the device s camera or other images tap From Gallery or aa 4 Tap Set as wallpaper or Save Changing ringtones Change ringtones for incoming calls and notifications On the Apps screen tap Settings Sound gt Dual SIM models To set a ringtone for incoming calls tap Ringtone a SIM or USIM card Ringtones select a ringtone and then tap Done To use a song stored in the device or in your account as a ringtone tap Add To set a ringtone for notifications tap Ringtone a SIM or USIM card Notifications select a ringtone and then tap Done gt Single SIM models To set a ringtone for incoming calls tap Ringtones select a ringtone and then tap Done To use a song stored in the device or in your account as a ringtone tap Add
30. Play Newsstand Read news and magazines that interest you in one convenient location Play Games Download games from Play Store and play them with others Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phrase Google Settings Configure settings for some features provided by Google 97 Connecting with other devices Bluetooth About Bluetooth Bluetooth creates a direct wireless connection between two devices over short distances Use Bluetooth to exchange data or media files with other devices Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal pur
31. Supported features may differ or be labelled differently depending on whether your device is a single or dual SIM model Read me first Instructional icons AN Warning situations that could cause injury to yourself or others O Caution situations that could cause damage to your device or other equipment K Note notes usage tips or additional information Getting started Package contents Check the product box for the following items Device e Quick start guide The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice e You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty e Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories refer to the Samsung website Getting started Device layout Microphone N Proximity Light sensor L Lo O Earpiece ON Front camera k Power button SIM card Memory card tray dual SIM models
32. Your device displays network or service error messages e When you are in areas with weak signals or poor reception you may lose reception Move to another area and try again While moving error messages may appear repeatedly You cannot access some options without a subscription For more information contact your service provider Your device does not turn on When the battery is completely discharged your device will not turn on Fully charge the battery before turning on the device 131 Troubleshooting The touch screen responds slowly or improperly If you attach a protective cover or optional accessories to the touch screen the touch screen may not function properly If you are wearing gloves if your hands are not clean while touching the touch screen or if you tap the screen with sharp objects or your fingertips the touch screen may malfunction The touch screen may malfunction in humid conditions or when exposed to water Restart your device to clear any temporary software bugs Ensure that your device software is upgraded to the latest version If the touch screen is scratched or damaged visit a Samsung Service Centre Your device freezes or has fatal errors If your device freezes or hangs you may need to close apps or turn off the device and turn it on again If your device is frozen and unresponsive press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it
33. a Basic shooting Taking photos or recording videos 1 Tap Camera on the Apps screen 2 Tap the image on the preview screen where the camera should focus 3 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To focus on the centre of the screen tap Display current mode Switch between the Start recording a front and rear video cameras Ail Take a photo Change the shooting Change camera mode settings View photos and videos you have captured 69 Camera Z The camera automatically shuts off when unused Make sure that the lens is clean Otherwise the device may not work properly in some modes that require high resolutions The front camera lens is suitable for taking wide angle photos Minor distortion may occur in wide angle photos and does not indicate device performance problems Launching Camera on the locked screen To quickly take photos of special moments launch Camera on the locked screen On the locked screen drag Key outside the large circle If Key is not shown open the Apps screen tap Settings Lock screen and then tick Camera shortcut K This feature may not be available depending on the region or service provider Camera etiquette Do not take photos or record
34. acts that you frequently communicate with on the Home screen 1 On the Apps screen tap Contacts Contacts 2 Select a contact 3 Tap Add shortcut to home screen 64 Messages amp email Messages Sending messages Send text messages SMS or multimedia messages MMS Z You may incur additional charges for sending or receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap K 3 Add recipients and enter a message gt Dual SIM models Access additional options Enter recipients Enter a message Attach files a Send the message 7 ae Select contacts from the contacts list Enter emoticons 65 Messages amp email gt Single SIM models Access additional options Enter recipients La Attach files B Send the message Enter emoticons Select contacts from the Enter a message contacts list 4 gt Dual SIM models Tap amp or EQ to send the message gt Single SIM models Tap to send the message Viewing incoming messages Incoming messages are grouped into message threads by contact Select a contact to view the person s messages 4 You may incur additional charges for sending or receiving messages when you are roaming While viewing a message tap to view more options 66 Messages amp email Email Setting up email accounts Tap Email on the Apps screen Set up an email
35. and features S Finder Use this app to search for content on the device You can apply various filters and view the search history Open the notifications panel and tap S Finder Searching for content Tap the search field and enter a keyword or tap and say a keyword To get more refined results tap and apply filters under the search field You can set the search parameters using the available filters or select search categories Tap Settings Select filters or Select search category S Planner Creating events or tasks 1 Tap S Planner on the Apps screen 2 Tap Alternatively select a date with no events or tasks in it and tap the date again If the date already has saved events or tasks in it tap the date and tap 3 Select either event or task and enter details Add event Set a start and end date for an event You can set an optional repeat setting Add task Add a task to do on a specific date You can set an optional priority setting 80 Useful apps and features Select an item ete Select a calendar to use or sync with Enteratitle ooo 9 Attach a map showing the location of the event Set a start and end date for the event Add more details 4 Tap Save to save the event or task Syncing events and tasks with your accounts Tap S Planner on the Apps screen To sync events and tasks with your accounts tap Sync To add accou
36. ated battery standby time ree ee Make an emergency call Add more apps to use Z The estimated maximum standby time shows the time remaining before the battery power runs out if the device is not used Standby time may vary depending on your device settings and operating conditions 78 Safety assistance Deactivating emergency mode To deactivate emergency mode press and hold the Power button and then tap Emergency mode Alternatively tap Disable Emergency mode Emergency mode is deactivated Help message About help message You can preset contacts to send a message to in an emergency Send messages to your primary contacts by quickly pressing the Power button three times On the Apps screen tap Settings Safety assistance Adding primary contacts 1 On the Apps screen tap Settings Safety assistance 2 Tap Manage primary contacts Create primary contact 3 Tap Create contact and enter contact information or tap Select from contacts to add an existing contact as a primary contact Setting help messages On the Apps screen tap Settings Safety assistance Send help messages and then tap the Send help messages switch to activate it Select content to include in help messages Sending help messages In an emergency situation quickly press the Power button three times The device sends messages to your primary contacts The messages include your location information 79 Useful apps
37. call End the current call 62 Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device Refer to Transferring data from your previous device for more information Creating contacts manually 1 On the Apps screen tap Contacts Contacts 2 Tap and enter contact information e J Add an image Add or delete a contact field 3 Tap Save To add a phone number to the contacts list from the keypad tap Keypad enter the number and then tap Add to Contacts Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services On the Apps screen tap Contacts Contacts Tap Settings Contacts Import export contacts and then select an import or export option 63 Contacts Searching for contacts On the Apps screen tap Contacts Contacts Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap the search field at the top of the contacts list and enter search criteria Once a contact is selected take one of the following actions yw Add to favourite contacts e t l Make a voice or video call o Compose a message E Compose an email Adding shortcuts for contacts to the Home screen Add shortcuts to cont
38. ck setting panel and tap Mobile data to activate it WI FI Connect the device to a Wi Fi network to use the Internet or share media files with other devices Refer to Wi Fi for additional options Z e Your device uses a non harmonised frequency and is intended for use in all European countries The WLAN can be operated in the EU without restriction indoors but cannot be operated outdoors Turn off Wi Fi to save the battery when not in use 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Select a network from the Wi Fi networks list Networks that require a password appear with a lock icon 3 Tap Connect K Once the device connects to a Wi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the device connecting to the network automatically select it from the list of networks and tap Forget 40 Network connectivity Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device s mobile data connection with computers and other devices if an Internet connection is Unavailable Connections can be made via Wi Fi USB or Bluetooth K You may incur additional charges when using this feature Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Apps screen tap Settings Tethering
39. com for more information Z e Ensure that the registered devices are turned on and connected to a Wi Fi or mobile network You may incur additional charges when you access content stored on other devices via the mobile network Accessing content on a nearby device To use this feature open the Apps screen tap Settings NFC and sharing Nearby devices and then tap the Nearby devices switch to activate it Refer to Nearby devices for more settings On the Gallery main screen tap and select a device in NEARBY DEVICES to access content You can view content on the devices with the content sharing feature activated 77 Safety assistance Emergency mode About emergency mode Use this mode to extend the device s standby time when you are in an emergency situation When this mode is activated the screen brightness decreases and battery consumption is reduced by restricting some features You can also turn on the flash sound alarms and send your location information to others in a message Activating emergency mode Press and hold the Power button and then tap Emergency mode Alternatively on the Apps screen tap Settings Safety assistance Emergency mode and then tap the Emergency mode switch to activate it Access additional options Turn on the flash Sound alarms Send your current location Make a call information in a message Browsing the Internet Remaining battery power and Sam eee estim
40. d connect devices directly via Wi Fi to share files e Advanced Customise Wi Fi settings WPS push button Connect to a secured Wi Fi network with a WPS button WPS PIN entry Connect to a secured Wi Fi network with a WPS PIN Help View help information for Wi Fi Setting Wi Fi sleep policy Tap Advanced Keep Wi Fi on during sleep Z When the screen is turned off the device automatically turns off Wi Fi connections When this happens the device automatically accesses mobile networks if it is set to use them This may incur data transfer fees To avoid additional charges set this option to Always Bluetooth Activate the Bluetooth feature to exchange information over short distances On the Settings screen tap Bluetooth and then tap the Bluetooth switch to activate it To use more options tap e Visibility timeout Set duration that the device is visible Received files View received files via Bluetooth Rename device Change the device name Help View help information for Bluetooth 113 Settings Tethering and Mobile hotspot Use the device as a mobile hotspot to share the device s mobile data connection with other devices Refer to Tethering and Mobile hotspot for more information On the Settings screen tap Tethering and Mobile hotspot Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices through the Wi Fi network You can use this featu
41. d when you lock or unlock the touch screen Haptic feedback Set the device to vibrate when you tap keys Sound when tapped Set the device to sound when a key is touched Vibrate when tapped Set the device to vibrate when a key is touched Display and wallpaper Change the display settings On the Settings screen tap Display and wallpaper Brightness Set the brightness of the display e Wallpaper Home screen Select a background image for the Home screen Lock screen Select a background image for the locked screen Home and lock screen Select a background image for the Home screen and the locked screen View window Change the wallpaper of the S view window screen Themes Change the theme for the Home Apps and locked screens Font Font style Change the font type for display text Font size Change the font size 118 Settings One handed operation Set the device to activate one handed operation mode Screen rotation Set the content to rotate automatically when the device is turned Smart stay Set the device to prevent the display backlight from turning off while you are looking at the display Screen timeout Set the length of time the device waits before turning off the display s backlight Screen mode Adaptive display Use this mode for optimising the display according to the display settings AMOLED cinema Use this mode for dim surroundings such as in a dark room
42. e When another device sends you an image accept the Bluetooth authorisation request The received image is saved in the Gallery Download folder 99 Connecting with other devices Unpairing Bluetooth devices 1 On the Apps screen tap Settings Bluetooth The device displays the paired devices in the list 2 Tap next to the device s name to unpair 3 Tap Unpair Wi Fi Direct About Wi Fi Direct Wi Fi Direct connects devices directly via a Wi Fi network without requiring an access point Connecting to other devices 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it Tap WiFi Direct The detected devices are listed 3 Select a device to connect to To connect to multiple devices tap gt Multi connect To change the device name tap gt Rename device 4 Accept the Wi Fi Direct authorisation request on the other device to confirm 100 Connecting with other devices Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an image 3 Tap lt Wi Fi Direct and then select a device to transfer the image to 4 Accept the Wi Fi Direct authorisation request on the other device Receiving an image When another device sends you an image accept the Wi Fi Direct a
43. e country code area code and phone number and then tap or To block outgoing international calls tap Settings Call More settings a SIM or USIM card Call barring Then select a call type and tick International calls gt Single SIM models Tap and hold 0 until the sign appears Enter the country code area code and phone number and then tap To block outgoing international calls tap Settings Call More settings Call barring Then select a call type and tick International calls Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag 6 outside the large circle To send a message when rejecting an incoming call drag the reject message bar upwards To create various rejection messages open the Apps screen and tap Phone Settings Call Call rejection Rejection messages Missed calls If a call is missed s4 appears on the status bar Open the notifications panel to view the list of missed calls Alternatively on the Apps screen tap Phone Logs to view missed calls 60 Phone Options during calls During a voice call The following actions are available Increase the volume e Add call Dial a second call Keypad Open the keypad End call End the current call Speaker Activate or deactivate the speakerphone When using the speakerphone speak int
44. e maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are a Windows XP user ensure that you have Windows XP Service Pack 3 or higher installed on your computer Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer Your device cannot find your current location GPS signals may be obstructed in some locations such as indoors Set the device to use Wi Fi or a mobile network to find your current location in these situations 135 Troubleshooting Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case e This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur e Over time friction between parts may cause this gap to expand slightly 136 Copyright Copyright 2014 Samsung Electronics This guide is protected under international copyright laws No part of this guide may be reproduced distributed translat
45. e on the SIM card tray to loosen the tray 2 Pull out the SIM card tray gently from the SIM card tray slot 3 Remove the SIM or USIM card gt Dual SIM models gt Single SIM models 4 Insert the SIM card tray back into the SIM card tray slot Getting started Using dual SIM or USIM cards dual SIM models If you insert two SIM or USIM cards you can have two phone numbers or service providers for a single device Activating SIM or USIM cards On the Home screen tap Apps Settings SIM card manager Tap one or both of the switches for the SIM or USIM cards to activate them Changing the display name and icon of SIM or USIM cards On the Home screen tap Apps Settings SIM card manager Select a SIM or USIM card and tap Register name or Select icon Set a display name and icon for each card Switching between cards When two SIM or USIM cards are activated card selection icons appear on the dashboard of the notifications panel Open the notifications panel and then select a card Getting started Charging the battery Use the charger to charge the battery before using it for the first time A computer can be also used to charge the battery by connecting them via the USB cable Use only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device Z e When the battery power is low the battery icon appears empty Ifthe battery
46. ed or transmitted in any form or by any means electronic or mechanical including photocopying recording or storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and the Wi Fi logo are registered trademarks of the Wi Fi Alliance All other trademarks and copyrights are the property of their respective owners
47. egative colours Reverse the display colours to improve visibility Colour adjustment Adjust the colour scheme for the screen when the device determines that you are colour blind or having difficulty reading content Accessibility shortcut Set the device to activate TalkBack when you press and hold the Power button and then tap and hold the screen with two fingers Text to speech options Change the settings for text to speech features used when TalkBack is activated such as languages speed and more 122 Settings Hearing Customise the settings to improve accessibility for users with hearing impairment Flash notification Set the flash to blink when you have incoming calls new messages or notifications Turn off all sounds Set the device to mute all device sounds such as media sounds and the caller s voice during a call Samsung subtitles CC Set the device to display closed captions on content supported by Samsung and to change the closed caption settings Google subtitles CC Set the device to display closed captions on content supported by Google and to change the closed caption settings Sound balance Set the device to adjust the sound balance when using a headset Mono audio Set the device to switch the sound output from stereo to mono when a headset is connected Auto haptic Set the device to vibrate when playing sounds in downloaded apps such as games Dexterity and interaction Custo
48. evices Safety assistance 78 Emergency mode 79 Help message Useful apps and features 80 S Finder 80 S Planner 82 SVoice 83 Internet 84 Music 86 Video 88 Studio 89 Clock 91 Calculator 91 Memo 92 Voice Recorder 93 Dropbox 94 Flipboard 94 Radio 96 Google apps Connecting with other devices 98 Bluetooth 100 Wi Fi Direct 102 NFC 104 S Beam 105 Quick Connect 106 Screen Mirroring 108 Mobile printing Device amp data manager 109 Upgrading the device 110 Transferring files between the device and a computer 111 Backing up and restoring data 111 Performing a data reset Table of Contents Settings 112 About Settings 112 QUICK SETTINGS 112 CONNECTIONS 117 DEVICE 121 PERSONALISATION 124 SYSTEM 130 APPLICATIONS Troubleshooting Read me first Please read this manual before using the device to ensure safe and proper use Descriptions are based on the device s default settings Some content may differ from your device depending on the region service provider or device s software Content high quality content that requires high CPU and RAM usage will affect the overall performance of the device Apps related to the content may not work properly depending on the device s specifications and the environment that it is used in Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung Samsung is not liable for performance issues or incompatibil
49. fespan of memory cards e When inserting a memory card into the device the memory card s file directory appears in the My Files SD card folder 1 Insert the ejection pin into the hole on the memory card tray to loosen the tray 2 Pull out the memory card tray gently from the memory card tray slot 3 Place a memory card on the memory card tray with the gold coloured contacts facing downwards Getting started 4 Insert the memory card tray back into the memory card tray slot gt Dual SIM models gt Single SIM models Getting started Removing the memory card Before removing the memory card first unmount it for safe removal On the Home screen tap Apps Settings Storage Unmount SD card 1 Insert the ejection pin into the hole on the memory card tray to loosen the tray 2 Pull out the memory card tray gently from the memory card tray slot 3 Remove the memory card 4 Insert the memory card tray back into the memory card tray slot O Do not remove the memory card while the device is transferring or accessing information Doing so can cause data to be lost or corrupted or can damage the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Apps Sett
50. hat include the keyword 91 Useful apps and features Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen Tap to start recording Speak into the microphone Tap to pause recording To cancel recording tap amp Tap to finish recording While recording a voice memo tap WW to insert a bookmark Access additional options Recording elapsed time Display the list of voice memos Change the recording mode Start recording Se To set the device to remove background noise tap Settings and then tick Noise reduction 92 Useful apps and features Playing voice memos Tap Voice Recorder on the Apps screen Tap and select a voice memo to play amp Trim the voice memo e 48 Seta portion of the voice memo for loop playback e x1 0 Adjust the playback speed at Skip a silent portion in the voice memo d Insert bookmarks in the voice memo Pause or resume playback e 60 Skip to the previous or next voice memo Dropbox Use this app to save and share files with others via Dropbox cloud storage When you save files to Dropbox your device automatically syncs with the web server and any other devices that have Dropbox installed K This app may not be available depending on the region or service provider Tap Dropbox on the Apps screen When you launch this app for the first time or restart it after performing a data reset follow the on screen instructio
51. he best results hold the device in your hand and stretch out your arm as far as possible Rear cam selfie Use this mode to allow the camera to detect and focus your face automatically when you take a self portrait using the rear camera 1 On the Apps screen tap Camera MODE Rear cam selfie 2 Move the frame to the position where your face will appear and adjust the frame size 3 Position the device so the rear camera is aimed at your face When the face is detected the device beeps Then the device automatically takes the photo after 2 seconds Panorama Use this mode to take a photo composed of many photos strung together The device identifies the photo with BEE in Gallery On the Apps screen tap Camera gt MODE Panorama Z To get the best shot follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder e Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 72 Camera Night Use this mode to take a photo in low light conditions without using the flash On the Apps screen tap Camera MODE Night Animated GIF Use this mode to create an animated photo from a series of photos On the Apps screen tap Camera MODE Animated GIF Managing shooting modes Select the shooting modes to appear on the mode selection screen 1 On the Apps screen tap Camera MODE Manage modes 2 Tick
52. hen you activate private mode for the first time set an unlock code and a backup PIN Enter the private mode unlock code When this mode is activated gl appears at the top of the screen To select items to hide tap and hold an item in the list tick items to select and then tap Move to Private or tap Move Private Move here Items that are moved to private mode appear with fl on them When you have selected the items to hide open the Apps screen tap Settings Private mode and then tap the Private mode switch to deactivate it Alternatively open the quick setting panel and tap Private mode to deactivate it The selected items will disappear from the screen K Ensure that all files are saved or moved properly before deactivating private mode 54 Personalising Viewing hidden content You can only view hidden items when private mode is activated 1 On the Apps screen tap Settings Private mode and then tap the Private mode switch to activate it Alternatively open the quick setting panel and tap Private mode to activate it 2 Enter the private mode unlock code 3 On the Apps screen tap My Files Private All items moved in private mode appear on the screen Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen You can access the most popular apps and frequently used settings and add shortcuts to your favourite contacts On
53. hniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the file formats are supported by the device If a file format is not supported such as DivX or AC3 install an app that supports it To confirm the file formats that your device supports visit www samsung com 134 Troubleshooting e Your device supports photos and videos captured with the device Photos and videos captured by other devices may not work properly e Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to Ensure that your device and the other Bluetooth device are within th
54. ific app functions to provide information and convenient access on your Home screen To view other panels scroll left or right or tap one of the screen indicators at the bottom of the screen To customise the Home screen refer to Managing the Home screen A widget An app Favourite apps 25 Basics Home screen options On the Home screen tap and hold an empty area or pinch your fingers together to access the available options Flipboard Briefing Use this feature to view the latest articles in various categories You can get up to date on news that interests you using this feature 1 On the Home screen tap or swipe to the right to open Flipboard Briefing 2 Tap GET STARTED when launching this feature for the first time 3 Swipe upwards to browse articles in each news category Z To deactivate Flipboard Briefing tap and hold an empty area on the Home screen Then tap Home screen settings and deselect Flipboard Briefing 26 Basics Apps screen The Apps screen displays icons for all apps including newly installed apps On the Home screen tap Apps to open the Apps screen To view other panels scroll left or right or select a screen indicator at the bottom of the screen To customise the Apps screen refer to Managing the Apps screen Access additional options An app aaa Screen indicators 2 Basics Indicator icons Indicator icons appear on the status bar at the top of the
55. information about how to upgrade O Do not turn off the computer or disconnect the USB cable while the device is upgrading e While upgrading the device do not connect other media devices to the computer Doing so may interfere with the update process 109 Device amp data manager Transferring files between the device anda computer Move audio video image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage Z Do not disconnect the device from the computer when you play files saved in the device on the connected computer After you finish playing the file disconnect the device from the computer The devices may not connect properly if they are connected via a USB hub Directly connect the device to the computer s USB port Connecting as a media device 1 Connect the device to the computer using the USB cable 2 Open the notifications panel and then tap Connected as a media device Media device MTP Tap Camera PTP if your computer does not support Media Transfer Protocol MTP or not have any appropriate driver installed 3 Transfer files between your device and the computer Connecting with Samsung Kies Samsung Kies is a computer app that manages media contents and personal information with Samsung devices Download the latest Samsung Kies from the Samsung websi
56. ings Storage Format SD card Format SD card Erase everything Before formatting the memory card remember to make backup copies of all important data stored in the device The manufacturer s warranty does not cover loss of data resulting from user actions 20 Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power button and then tap Power off Z Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Locking and unlocking the screen Pressing the Power button turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power button or the Home button and flick your finger in any direction within the unlock screen area You can change the unlock code to unlock the screen Refer to Changing the screen lock method for more information 21 Basics Using the touch screen O Do not allow the touch screen to come into contact with other electrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the to
57. ings screen tap Safety assistance Emergency mode Set the device to activate emergency mode and reduce battery consumption by using basic functions such as calling Send help messages Set the device to send help messages by pressing the Power button three times Manage primary contacts Select or edit the recipients for help messages 127 Settings Accessories Change the accessory settings On the Settings screen tap Accessories e Automatic unlock Set the device to unlock automatically when the cover is flipped open You can use this feature only for some screen lock methods S View window wallpaper Change the wallpaper of the S view window screen Select items to display Customise the information that appears on the S view window screen Power saving Activate power saving mode and change the settings for power saving mode Refer to Power saving feature for more information On the Settings screen tap Power saving Power saving mode Activate power saving mode and change the settings for power saving mode Ultra power saving mode Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app Z The estimated maximum standby time shows the time remaining before the battery power runs out if the device is not used Standby time may vary depending on your device settings and operating conditions Display battery percentage Set the device to display
58. ions when you are roaming Access Point Names Set up access point names APNSs Network mode SIM 1 Network mode SIM 2 dual SIM models Select a network type Network mode single SIM models Select a network type Network operators Search for available networks and manually register a network VPN Set up and connect to virtual private networks VPNs DEVICE Sound Change settings for various sounds on the device On the Settings screen tap Sound Sound mode Set the device to use sound mode or silent mode Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Vibration intensity Adjust the force of the vibration notification 117 Settings Ringtone dual SIM models Ringtones Add or select a ringtone for incoming calls Notifications Select a ringtone for events such as incoming messages and missed calls Ringtones single SIM models Add or select a ringtone for incoming calls e Vibrations Add or select a vibration pattern Notifications single SIM models Select a ringtone for events such as incoming messages and missed calls Vibrate when ringing Set the device to vibrate and play a ringtone for incoming calls Dialling keypad tone Set the device to sound when you tap the buttons on the keypad Touch sounds Set the device to sound when you select an app or option on the touch screen Screen lock sound Set the device to soun
59. is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device e If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or losing power during a data transfer always use these apps after fully charging the battery Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into the multipurpose jack Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty Getting started K The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touch screen may not function If this happens unplug the charger from the device e While charging the device may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual the charger may stop charging If the device is not charging properly take the device and the charger to a Samsung Service Centre After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket To save energy unplug the charger when not in use
60. ities caused by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use the Wi Fi feature Default apps that come with the device are subject to updates and may no longer be supported without prior notice If you have questions about an app provided with the device contact a Samsung Service Centre For user installed apps contact service providers Modifying the device s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss These actions are violations of your Samsung licence agreement and will void your warranty Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID tap Apps Settings About device
61. light sensitivity It is measured in film camera equivalents Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects White balance Select an appropriate white balance so images have a true to life colour range The settings are designed for specific lighting situations These settings are similar to the heat range for white balance exposure in professional cameras Metering modes Select a metering method This determines how light values are calculated Centre weighted measures background light in the centre of the scene Spot measures the light value at a specific location Matrix averages the entire scene Tap to take pics Tap the image on the preview screen to take photos Video size Select a resolution Use higher resolution for higher quality But it takes up more memory Recording mode Change the recording mode 74 Camera Location tags Set the device to attach the location tag to the photo Z To improve GPS signals avoid shooting in locations where the signal may be obstructed such as between buildings or in low lying areas or in poor weather conditions When you share a photo with the location tag attached the location information may be exposed to others To avoid this when viewing the photo tap More info and then tap under Location to delete your location information Storage location Select the memory location for storage Save as
62. low control of your lost or stolen device remotely via the Internet To use this feature you must sign in to your Samsung account SIM change alert Activate or deactivate the Find my mobile feature which helps locate the device when lost or stolen Go to website Access the Find my mobile website findmymobile samsung com You can track and control your lost or stolen device from the Find my mobile website Reactivation lock Set the device to require your Samsung account after the device has been reset to prevent others from reactivating the device Set up SIM card lock Lock SIM card Activate or deactivate the PIN lock feature to require the PIN before using the device Change SIM PIN Change the PIN used to access SIM or USIM data Make passwords visible Set the device to display passwords as they are entered Security policy updates Set the device to check and download security updates 129 Settings Send security reports Set the device to automatically send the updated security reports to Samsung Storage type Set a storage type for credential files Trusted credentials Use certificates and credentials to ensure secure use of various apps Install from device storage Install encrypted certificates stored on the USB storage e Clear credentials Erase the credential contents from the device and reset the password Help View help information to learn how to use the device and apps or configure importan
63. luetooth headset is connected Text to speech options PREFERRED TTS ENGINE Select a speech synthesis engine To change the settings for speech synthesis engines tap Speech rate Select a speed for the text to speech feature Listen to an example Listen to the spoken text for an example Default language status View the status of the default language for the text to speech feature Notification readout Set the device to read aloud notifications when you have incoming calls messages or events Pointer speed Adjust the pointer speed for the mouse or trackpad connected to your device 126 Settings Date and time Access and alter the following settings to control how the device displays the time and date On the Settings screen tap Date and time Z If the battery remains fully discharged or removed from the device the time and date is reset Automatic date and time Automatically update the time and date when moving across time zones Set date Set the current date manually Set time Set the current time manually Automatic time zone Set the device to receive time zone information from the network when you move across time zones Select time zone Set the home time zone Use 24 hour format Display time in 24 hour format Select date format Select a date format Safety assistance Activate emergency mode and set primary contacts and messages Refer to Emergency mode for more information On the Sett
64. mages or videos by applying various effects 1 Tap Studio on the Apps screen 2 Select an option and edit images or videos ia El ap aa Combine several images together to create a collage Edit images by applying various effects Apply various effects to the images you have taken in Shot amp more mode lt Trim video segments 3 When you are finished editing images or videos tap B or Done 88 Useful apps and features Clock Alarm On the Apps screen tap Clock Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To activate or deactivate alarms tap next to the alarm in the alarms list Snooze Set an interval and the number of times for the alarm to repeat after the preset time Smart alarm Set a time and tone for the smart alarm A smart alarm starts at a low volume a few minutes before a preset alarm is scheduled to sound The volume of the smart alarm increases gradually until you turn it off or the preset alarm sounds Stopping alarms Drag X outside the large circle to stop an alarm If you have previously enabled the snooze option drag Z Z outside the large circle to repeat the alarm after a specified length of time Deleting alarms Tap Delete select alarms and then tap Done 89 Useful apps and features World clock On the A
65. mation about it To download free apps tap Free To purchase and download apps where charges apply tap the button that shows the app s price K To change the auto update settings tap Settings Auto update apps and then select an option 32 Basics Play Store Use this app to purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or tap Q to search for a keyword Select an app to view information about it To download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions Z To change the auto update settings tap SETTINGS Auto update apps and then select an option Managing apps Uninstalling or disabling apps To disable default apps open the Apps screen and tap Uninstall disable apps appears on the apps that you can disable Select an app and tap Disable To uninstall downloaded apps open the Apps screen and tap Downloaded apps Uninstall Alternatively on the Apps screen tap Settings Application manager select an app and then tap Uninstall Enabling apps On the Apps screen tap Show disabled apps select apps and then tap Done Alternatively on the Apps screen tap Settings Application manager scroll to DISABLED select an app and then tap Enable apps Disabling apps Disable selected default apps that cannot be uninstalled f
66. me Access additional options Add the current radio station to the favourites list Turn the FM radio on or off View the list of favourite stations Tap Scan and then select a scan option The FM radio scans and saves available stations automatically Select the radio station you want from the stations list and tap to return to the FM radio screen 95 Useful apps and features Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps Refer to Setting up accounts for more information To view more app information open the each app s main screen and tap Help Z Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Google Mail Send or receive emails via the Google Mail service Google Share your news and follow updates that your family friends and others share You can also back up your photos and videos and more Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music on your device Play Movies amp TV Watch videos stored on your device and download various content to watch from Play Store 96 Useful apps and features Play Books Download various books from Play Store and read them
67. mise the settings to improve accessibility for users who have reduced dexterity Assistant menu Set the device to show the assistive shortcut icon that helps you access functions supported by external buttons or features on the notifications panel You can also edit the menu on the shortcut icon Tap and hold delay Set the recognition time for tapping and holding the screen Interaction control Activate interaction control mode to restrict the device s reaction to inputs while using apps Direct access Set the device to open selected accessibility menus when you press the Home button three times quickly Answering and ending calls Change the method of answering or ending calls Single tap mode Set the device to control incoming calls or notifications by tapping the button instead of dragging it Manage accessibility Export or import the accessibility settings to share them with other devices SERVICES View accessibility services installed on the device 123 Settings Blocking mode Select which notifications will be blocked or set to allow notifications for calls from specified contacts in blocking mode On the Settings screen tap Blocking mode and then tap the Blocking mode switch to activate it Private mode Set the device to prevent others from accessing your personal content by activating private mode On the Settings screen tap Private mode and then tap the Private mode switch to activate it
68. n is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly e Visita Samsung Service Centre and have the battery replaced The battery depletes faster than when first purchased When you expose the device or the battery to very cold or very hot temperatures the useful charge may be reduced Battery consumption increases when you use messaging features or some apps such as games or the Internet e The battery is consumable and the useful charge will get shorter over time 133 Troubleshooting Your device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time your device may feel hot to the touch This is normal and should not affect your device s lifespan or performance Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the camera app after trying these tips contact a Samsung Service Centre Photo quality is poorer than the preview e The quality of your photos may vary depending on the surroundings and the photography tec
69. nd the device searches for nearby devices 2 Select a device to connect to The next steps may vary depending on the connected device Follow the on screen instructions to complete the connection between the devices To allow nearby devices to search for your device and connect to it tap Set device visibility Make your device visible and then select an option Re searching for devices If the desired device does not appear in the list search for the device Tap and select the device from the list of detected devices Disconnecting devices To deactivate the Quick connect feature tap e at the top of the screen Alternatively tap gt 105 Connecting with other devices Sharing content Share content with the connected devices 1 Open the notifications panel and tap Quick Connect 2 Select a device from the list of detected devices 3 Select a media category Select the content to share and tap Done Your device sends the content to the connected device Screen Mirroring About Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents Screen mirroring enabled devices AllShare Cast dongle HomeSync 106 Connecting with other devices KY e This feature may not be available depending on the region or service provider Some files may be buffered during playback depending on the network co
70. nd sharing Printing Download plug in and search for a printer plug in in Play Store Select a printer plug in and install it Connecting to a printer On the Apps screen tap Settings NFC and sharing Printing select a printer plug in and then tap the switch at the top right of the screen to activate it The device searches for printers that are connected to the same Wi Fi network as your device Select a printer to use as the default printer To add printers manually select a printer plug in tap Add printer enter details and then tap OK To change print settings select a printer plug in and tap Settings Printing content While viewing content such as images or documents tap Print and then select a printer 108 Device amp data manager Upgrading the device The device can be upgraded to the latest software Upgrading over the air The device can be directly upgraded to the latest software by the firmware over the air FOTA service On the Apps screen tap Settings About device Software updates Update now Upgrading with Samsung Kies Download the latest version of Samsung Kies from the Samsung website Launch Samsung Kies and connect the device to the computer Samsung Kies automatically recognises the device and shows available updates in a dialogue box if any Click the Update button in the dialogue box to start upgrading Refer to the Samsung Kies help for more
71. nnection To save energy deactivate this feature when not in use If you specify a Wi Fi frequency AllShare Cast dongles or HomeSync may not be detected or connected If you play videos or games on a TV select an appropriate TV mode to get the best experience Viewing content ona TV Before you connect your device to a TV connect the screen mirroring enabled device to the TV To set up the connection refer to the device s user manual The following actions are an example of viewing content on a TV connected via an AllShare Cast dongle 1 Connect the AllShare Cast dongle to the TV using an HDMI cable 2 On the TV select a connection mode such as HDMI mode to connect an external device 3 On the Apps screen tap Settings NFC and sharing Screen Mirroring The detected devices are listed 4 Select a device to connect to Your device s screen appears on the TV screen If you connect the device for the first time tap and hold the dongle s name in the list and enter the PIN shown on the TV screen D Open or play a file and then control the display with the keys on your device 107 Connecting with other devices Mobile printing Connect the device to a printer via Wi Fi or Wi Fi Direct and print images or documents K Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to On the Apps screen tap Settings NFC a
72. ns to finish the setup Use the following functions e 23 Upload or open files Tap 1 Upload here to upload files e View the uploaded photos or videos Tap X to share or delete files or create albums e X Open files in the favourites list View notifications 93 Useful apps and features Flipboard Use this app to view live social network updates and news in a personalised magazine format Tap Flipboard on the Apps screen K This app may not be available depending on the region or service provider When you launch this app for the first time or restart it after performing a data reset follow the on screen instructions to finish the setup On the Flipboard main screen select from various news articles and subscriptions Radio Listening to the FM radio Tap Radio on the Apps screen Before you use this app you must connect a headset which serves as the radio antenna 4 The FM radio scans and saves available stations automatically when running for the first time Tap to turn on the FM radio Select the radio station you want from the stations list and tap lt gt to return to the FM radio screen 94 Useful apps and features Record a song from the FM radio p Enter radio station frequency manually Fine tune the frequency View information about the current station Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Adjust the volu
73. nts to sync with tap Calendars Add account Then select an account to sync with and sign in When an account is added a green circle is displayed next to the account name To change an account s syncing option open the Apps screen tap Settings Accounts and then select an account service 81 Useful apps and features S Voice About S Voice Use this app to command the device by voice to perform various features Tap S Voice on the Apps screen Alternatively press the Home button twice To deactivate the access by pressing the Home button tap Settings and then deselect Open via the home key K This app may not be available depending on the region or service provider Setting the language Tap Settings Language and then select a language Z The selected language is applied to S Voice only not to the language displayed on the device Using S Voice When you launch S Voice the device starts voice recognition and the microphone icon turns red Say a voice command If you say a command and the device recognises it the microphone icon at the bottom of the screen flashes green Then the device performs the command Tips for better voice recognition e Speak clearly e Speak in quiet places Do not use offensive or slang words e Avoid speaking in dialectal accents The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you
74. o the microphone at the top of the device and keep the device away from your ears e Mute Turn off the microphone so that the other party cannot hear you e Bluetooth Switch to a Bluetooth headset if it is connected to the device Tap to view more options When you launch apps during a call a pop up window for the call screen E appears You can continue your phone conversation while using apps To move the pop up window drag it to another location To delete the pop up window tap and hold it and then tap OK To return to the call screen tap the pop up window 61 Phone During a video call Tap the screen to use the following options e Hide me Hide your image from the other party Outgoing image Select an image to show it to the other party e Capture image Capture the other party s image Record video Record a video of the other party s images Memo Create a memo Messages Send a message e Keypad Open the keypad Speaker off Speaker on Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the top of the device and keep the device away from your ears e Switch to headset Switch to phone Switch sound output to a connected Bluetooth headset or back to the device s speaker e Switch Switch between the front and rear cameras e Mute Turn off the microphone so that the other party cannot hear you End
75. oard swipe feature Continuous input Set the device to enter text by sweeping on the keyboard Cursor control Enable the smart keyboard navigation feature to move the cursor by scrolling the keyboard Sound Set the device to sound when a key is touched Vibration Set the device to vibrate when a key is touched Character preview Set the device to display a large image of each character tapped Reset settings Reset Samsung keyboard settings 125 Settings Google voice typing To change the voice input settings tap e Choose input languages Select languages for text input Block offensive words Set the device to prevent the device from recognising offensive words in voice inputs Offline speech recognition Download and install language data for offline voice input Voice search Language Select a language for voice recognition Speech output Set the device to provide voice feedback to alert you to the current action Qk Google Detection Set the device to begin voice recognition when you say the wake up command while using the search app K This feature may not be available depending on the region or service provider e Offline speech recognition Download and install language data for offline voice input Block offensive words Hide offensive words from voice search results Bluetooth headset Set the device to allow voice input of search keywords via the Bluetooth headset microphone when a B
76. on the status bar when the two devices are connected On the connected device use the device s mobile data connection to access the Internet K The connection methods may vary depending on the connected devices 42 Motions amp usability features Motions and gestures Z Excessive shaking or impact on the device may result in unintended inputs Control motions properly Smart alert On the Apps screen tap Settings Motions and gestures Smart alert and then tap the Smart alert switch to activate it If you have missed calls or new messages the device will vibrate when you pick it up Z This feature may not work if the screen is turned on or the device is not on a flat surface 43 Motions amp usability features Mute Pause On the Apps screen tap Settings Motions and gestures Mute Pause and then tap the Mute Pause switch to activate it Placing palm on screen Cover the screen with your palm to mute incoming calls or alarms Turning device over Turn the device over to mute incoming calls or alarms 44 Motions amp usability features Palm swipe to capture On the Apps screen tap Settings Motions and gestures Palm swipe to capture and then tap the Palm swipe to capture switch to activate it Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot The image is saved in the Gallery
77. poses for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Apps screen tap Settings Bluetooth tap the Bluetooth switch to activate it and then tap Scan The detected devices are listed To set the device as visible to other devices tap the device name 98 Connecting with other devices 2 Select a device to pair with If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth authorisation request on both devices to confirm Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an image 3 Tap lt Bluetooth and then select a device to transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option Or set your device as visible to other devices 4 Accept the Bluetooth authorisation request on the other device Receiving an imag
78. pps screen tap Clock World clock Creating clocks Tap and enter a city name or select a city from the cities list To apply summer time tap and hold a clock and then tap Deleting clocks Tap Delete select clocks and then tap Done Stopwatch On the Apps screen tap Clock Stopwatch Tap Start to time an event Tap Lap to record lap times Tap Stop to stop timing To clear lap times tap Reset Timer On the Apps screen tap Clock Timer Set the duration and then tap Start Drag X outside the large circle when the timer goes off 90 Useful apps and features Calculator Use this app for simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Screen rotation is disabled tap Scientific calculator To see the calculation history tap to hide the keypad To clear the history tap Clear history Memo Use this app to create memos and organise them by category Tap Memo on the Apps screen Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Create or set a category a Insert images Make a voice recording to insert To save the memo tap Save To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap Q on the memos list and enter a keyword to search for memos t
79. re when the network connection is not available USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth Flight mode This disables all wireless functions on your device You can use only non network services On the Settings screen tap Flight mode Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings screen tap Data usage Mobile data Set the device to use data connections on any mobile network Set mobile data limit Set a limit for mobile data usage Data usage cycle Set a monthly reset date to monitor data usage between periods To use more options tap Data roaming Set the device to use data connections when you are roaming Restrict background data Set the device to disable sync in the background while using a mobile network Auto sync data Activate or deactivate auto syncing of apps such as calendar or email You can select what information to sync for each account in Settings Accounts Show Wi Fi usage Set the device to show your data usage via Wi Fi Mobile hotspots Select mobile hotspots to prevent apps that are running in the background from using them 114 Settings
80. rom the device You cannot use disabled apps Z e Hiding apps Hide apps in the Apps screen only You can continue to use hidden Uninstalling apps Uninstall downloaded apps 33 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages create memos and more Z Text entry is not supported in some languages To enter text you must change the input language to one of the supported languages BREE BER ER ES Enter uppercase For all caps tap lee Delete a preceding character it twice EERE i E o m ko odi Enter punctuation marks 41 Break to the next line Change the keyboard settings Enter a space Changing the input language Tap Select input languages and then select the languages to use If you select two or more languages you can switch between the input languages by sliding the space key left or right Changing the keyboard layout Tap select a language under INPUT LANGUAGES and then select a keyboard layout to use K On 3x4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears 34 Basics Using additional keyboard functions Tap and hold to use various functions Other icons may appear instead of 4 depending on the last function that was used Enter text by voice Change the language Open the keyboard S
81. screen The icons listed in the table below are most common Z The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon 9 al aal 142 Ral dl G 4t E yt 3G 4t H yt H 4t 4G LTE elol ARIC Oo Meaning No signal Signal strength Currently accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call Smart stay feature activated Synced with the web Connected to computer No SIM or USIM card 28 Basics Icon Meaning New text or multimedia message 0 Alarm activated N Mute mode activated DN Vibration mode activated Flight mode activated Error occurred or caution required p X Battery power level Notifications and quick setting panels Using the notifications panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notifications panel and view the details To open the notifications panel drag the status bar downwards To close the notifications panel drag the bar from the bottom of the screen upwards 29 Basics
82. t Tap the circle between the app windows to access the following options K Some apps may not support this feature X Close the app 48 Motions amp usability features One handed operation You can switch to one handed operation mode to conveniently operate the device with one hand On the Apps screen tap Settings Display and wallpaper One handed operation and then tap the One handed operation switch to activate it To switch to one handed operation mode hold the device in one hand Then quickly drag your thumb from the edge of the screen to the centre of the screen and back again Enlarge or reduce the screen size Return to the full screen view Return to the previous screen A E J Adjust the volume I Return to the Home screen Open the list of recent apps 49 Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home screen To add widgets open the Home screen tap and hold an empty area tap Widgets tap and hold a widget and then drag it to the Home screen Moving and removing an item Tap and hold an item on the Home screen and then drag it to a new location To move the item to another panel drag it to the side of the screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove
83. t settings On the Settings screen tap Help About device Access device information edit the device name or update device software On the Settings screen tap About device APPLICATIONS Application manager View and manage the apps on your device On the Settings screen tap Application manager Default applications Select a default setting for using apps On the Settings screen tap Default applications Application settings Customise the settings for each app On the Settings screen tap Application settings 130 Troubleshooting Before contacting a Samsung Service Centre please attempt the following solutions Some situations may not apply to your device When you turn on your device or while you are using the device it prompts you to enter one of the following codes Password When the device lock feature is enabled you must enter the password you set for the device PIN When using the device for the first time or when the PIN requirement is enabled you must enter the PIN supplied with the SIM or USIM card You can disable this feature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider
84. tart or pause entering text by voice gt Ty Switch to handwriting mode Samsun Tr eee h C lhU AMAM BY Switch between number mode and character mode Switch to the standard keyboard K This feature may not be available depending on the region or service provider Add an item from the clipboard gt amp Change the keyboard settings 35 Basics Enter emoticons Switch to the floating keyboard You can move the keyboard to another location by dragging TTT TL TTT VAL Titi US ant ti Switch to the standard keyboard Copying and pasting 1 Tap and hold over text 2 Drag or M to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Place the cursor where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text 36 Basics Screen capture Capture a screenshot while using the device Press and hold the Home button and the Power button simultaneously The image is saved in the Gallery Album Screenshots folder After capturing a screenshot you can edit the image and share it with others You can also capture screenshots using other methods Refer to Palm swipe to capture for more information K It is not possible to capture a screenshot while using some apps My Files
85. te 1 Connect the device to the computer using the USB cable Samsung Kies launches on the computer automatically If Samsung Kies does not launch double click the Samsung Kies icon on the computer 2 Transfer files between your device and the computer Refer to the Samsung Kies help for more information 110 Device amp data manager Backing up and restoring data Keep your personal information app data and settings safe on your device You can back up your sensitive information to a backup account and access it later Using a Google account 1 Tap Settings on the Apps screen 2 Tap Backup and reset and tick Back up my data 3 Tap Backup account and select an account as the backup account 4 To restore data you must sign in to your Google account via the setup wizard You can launch and open the setup wizard by performing a factory data reset on the device If you do not sign in to your Google account via the setup wizard you cannot restore the backup data Using a Samsung account On the Apps screen tap Settings Accounts Add account Samsung account and then sign in to your Samsung account Tap Samsung account Backup tick the items to back up and then tap Back up now Back up Z To restore data open the Apps screen tap Settings Accounts Samsung account Restore select the items and then tap Restore now Performing a data reset Delete all settings and data on the device Before
86. the Apps screen gt Dual SIM models Tap Keypad enter a phone number and then tap or to make a voice call or tap 2 to make a video call View call and message logs View favourite contacts Enter the number using the View the contacts list keypad Add the number to the contacts Access additional options 00000000000 Preview the phone number 1 2 3 4 x 6 1 8 3 l gt I F lt gt Delete a preceding character 58 Phone gt Single SIM models Tap Keypad enter a phone number and then tap to make a voice call or tap to make a video call View call and message logs View favourite contacts Enter the number using the View the contacts list keypad Add the number to the contacts Access additional options list 00000000000 Preview the phone number 1 o 2 3 4 3 6 7 8w 9 ARER 1 Delete a preceding character You can also make calls to phone numbers listed in Logs Favourites and Contacts Making calls from call logs or contacts list Tap Logs or Contacts and then drag a contact or a phone number to the right to make a call To deactivate the call by dragging an icon to the right feature tap Settings Contacts and then deselect Swipe to call or message 59 Phone Making an international call Tap Keypad gt Dual SIM models Tap and hold 0 until the sign appears Enter th
87. the apps are reinstalled on the device Factory data reset Reset settings to the factory default values and delete all data Easy mode Set the device to easy mode On the Settings screen tap Easy mode Standard mode Set the device to standard mode Easy mode Set the device to easy mode EASY APPLICATIONS Select apps to apply simpler layouts 121 Settings Accessibility Use this feature to improve accessibility to the device On the Settings screen tap Accessibility Vision Customise the settings to improve accessibility for visually impaired users TalkBack Activate TalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Launch Explore by touch tutorial Dark screen Set the device to turn the screen off at all times to keep the content on your screen private Rapid key input Set the device to enter a character when you release your finger from the character on the keyboard You can use this feature to enter characters instead of releasing your finger and double tapping on the screen Speak passwords Set the device to read the password aloud when you enter the password while TalkBack is activated Font size Change the font size Magnification gestures Set the device to magnify the screen and to zoom in ona specific area Notification reminder Set the device to alert you to notifications that you have not checked at the interval N
88. the modes to add to the modes list Beauty face Take a photo with lightened faces for gentler images Shot amp more Take a series of photos and modify them by applying various effects using the shooting modes e Continuous shot Take a series of photos of moving subjects e HDR Rich tone Take photos with rich colours and reproduce details even in bright and dark areas Downloading shooting modes Download more shooting modes from GALAXY Apps On the Apps screen tap Camera MODE Download 73 Camera Camera settings On the Apps screen tap Camera Not all of the following options are available in both still camera and video camera modes 49 Activate or deactivate the flash 2A Set the device to take a number of photos at preset intervals when taking photos with the front camera Cox Use this for delayed time shots X Select a filter effect to use when taking photos or recording videos Select a resolution Use higher resolution for higher quality But it takes up more memory To use more options tap ee e Palm selfie Set the device to detect your palm so you can use it to take self portraits Beauty face Set the device to take a photo with lightened faces for gentler images Exposure value Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure ISO Select an ISO value This controls camera
89. uch screen do not tap it with anything sharp or apply excessive pressure to it with your fingertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area aS Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device It is recommended to use fingers when you use the touch screen Tapping To open an app to select a menu item to press an on screen button or to enter a character using the keyboard on the screen tap it with a finger 22 Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return 23 Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel Flick up or down to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out 24 Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device s features It displays widgets shortcuts to apps and more Widgets are small apps that launch spec
90. uickly quickly To customise the control panel location during playback tap Settings tick Mini controller and then tap Close Then tap lt or gt to move the control panel to either side of the screen K This feature is available only in landscape orientation 86 Useful apps and features Playing videos stored on other devices Search for videos that are stored in other devices and play them on your device Tap Video on the Apps screen Accessing a video on a registered device To use this feature sign in to your Samsung account On the Video main screen tap Devices and select a device in REGISTERED DEVICES to access and play the video You can play the video on the devices registered to Samsung link Visit link ssamsung com for more information Z Ensure that the registered devices are turned on and connected to a Wi Fi or mobile network You may incur additional charges when you access content stored on other devices via the mobile network Accessing a video on a nearby device To use this feature open the Apps screen tap Settings NFC and sharing Nearby devices and then tap the Nearby devices switch to activate it Refer to Nearby devices for more settings On the Video main screen tap Devices and select a device in NEARBY DEVICES to access and play the video You can play the video on devices that have the content sharing feature activated 87 Useful apps and features Studio Edit i
91. uthorisation request The received image is saved in the Gallery Download folder Ending the device connection 1 On the Apps screen tap Settings Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap End connection OK to disconnect the devices 101 Connecting with other devices NFC About NFC Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna around the rear camera lens Handle the device carefully to avoid damaging the NFC antenna Using the NFC feature Use the NFC feature to send images or contacts to other devices and read product information from NFC tags If you insert a SIM or USIM card that has a payment feature you can use the device to make payments conveniently On the Apps screen tap Settings NFC and sharing NFC and then tap the NFC switch to activate it Alternatively open the quick setting panel and tap NFC to activate it Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Z Ensure that the device s screen is unlocked Otherwise the device will not read NFC tags or receive data 102 Connecting with other devices Making a purchase with the NFC feature
92. videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy 70 Camera Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo On the Apps screen tap Camera MODE Auto Selfie Use this mode to take a self portrait using the front camera 1 On the Apps screen tap Camera 2 Tap to use the front camera 3 Tap MODE Selfie 4 Show your palm to the screen or tap to take a photo of yourself Wide selfie Use this mode to take a wide self portrait using the front camera The device identifies the photo with BME in Gallery 1 On the Apps screen tap Camera 2 Tap amp to use the front camera 3 Tap MODE Wide selfie 71 Camera 4 Show your palm to the screen or tap to take a photo of yourself D Slowly rotate the device left and then right to take a panoramic photo The device combines the photos into a single panoramic image 4 e Make sure to keep the blue frame inside the viewfinder window The subjects should remain still while taking wide self portraits e The resolution of a photo may be affected by lighting conditions The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions To get t
93. window view Set the device to activate the Multi window feature when you open files from My Files or Video Also the device activates this feature when you view attachments in messages Notification panel Customise the items that appear on the notifications panel On the Settings screen tap Notification panel Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device On the Settings screen tap Motions and gestures Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device Mute Pause Set the device to mute incoming calls or alarms by using palm motions or placing the device face down Palm swipe to capture Set the device to capture a screenshot when you sweep your hand to the left or right across the screen 120 Settings PERSONALISATION Accounts Add email or SNS accounts On the Settings screen tap Accounts Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage On the Settings screen tap Cloud Backup and reset Change the settings for managing settings and data On the Settings screen tap Backup and reset Back up my data Set the device to back up settings and app data to the Google server e Backup account Set up or edit your Google backup account Automatic restore Set the device to restore settings and app data when

Samsung Galaxy A5 SM-A500FU 16GB 4G Gold

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