Alienware 13
Contents
1. 1 Peel the display board cable to access the camera cable 1 display board cable 107 2 Note the display cable routing and peel the camera cable off the display back cover 1 camera cable 2 display back cover 108 1 display back cover 109 Replacing the Display Back Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure u NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Place the display back cover on a flat surface 2 Adhere the display board cable and the camera cable to the display back cover Post requisites Replace the camera Replace the display hinges Replace the display panel Replace the display bezel Replace the display assembly Follow the procedure from step 5 to step 9 in Replacing the palm rest Nou BR WN 7 Follow the procedure from step 3 to step 7 in Replacing the solid state drive Replace the base panel 0 110 System Setup Overview A CAUTION Unless you are an expert computer user do not change the settings in the system setup program Certain chang2. 2 76 coin cell battery Replacing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Adhere the coin cell battery to the system board 2 Connect the coin cell battery cable to the connector on the system board Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the power adapter port 2 Replace the display assembly 3 Follow the procedure from step 5 to step 9 in Replacing the palm rest 4 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 5 Replace the base panel 71 Removing the System Board A Eu WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS set
3. BRD 44 Replacing the Keyboar d umsssnmeennnnnnnnnnennnnnn 47 Proced rerr Meeting 47 P stzrequisites naeh TE 47 Removing the Power Button Board 48 PLEO UISIKES 2s saver E E fats nance en en A een 48 PFOC U Ue nr regnen eine nennen kenn ees 49 Replacing the Power Button Board 51 Pr ced re aus en BSR 51 eaS EEEE E E 5 Removing the Status Light Board 52 Prerequisites a nn siegen een ee le estates cabandacba seats E AE 52 Proced re n enn ernannte ee 53 Replacing the Status Light Boar d 55 ProcedUrE aN enee er TER 55 aei Eo OEE A E A E E 55 Removing the Display Assembly mmrmennnn 56 ele e TOTE AR RE A AA AE E AA AA A AE 56 Proced fer 2 R A ninmlifesgheutinmepeneiegegen 56 Replacing the Display Assembly 61 Pr cedu re u sn anti 61 POstzrequls t E nn ee een De near ET 62 Removing the Power Adapter Port 63 IAEE E i SREE EA A A E 63 Proced re usens nn en een ans nehmen 63 Replacing the Power Adapter Port 67 Proceduren2 nn A E EN 67 OTA Aa EEIN EA E E E E A E 67 Removing the Heat Sink Assembly 68 Prerequisitessscse nee Terre ler rer E teens ga 68 Procelre nern A ehe ee anerkennen 69 Replacing the Heat Sink Assembly 71 Pr ced re aus sinters ester Eou ES ES EEE TENENSA TEE EI 7
4. Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest Procedure 1 Lift the connector latch and disconnect the touchpad cable from the touchpad 2 Remove the screws that secure the touchpad to the palm rest assembly 40 3 Lift the touchpad off the palm rest assembly 1 screws 4 2 3 touchpad touchpad cable 41 Replacing the Touchpad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the touchpad with the screw holes on the palm rest assembly 2 Replace the screws that secure the touchpad to the palm rest assembly 3 Slide the to
5. Help Information Self Help Options Accessing Windows Help Windows 8 1 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support Information about Alienware products See alienware com and services Troubleshooting information user See alienware com manuals setup instructions product gamingservices specifications technical help blogs drivers software updates and so on Videos providing step by step see youtube com instructions to service your computer Alienwareservices Contacting Alienware To contact Alienware for sales technical support or customer service issues see Alienware com u NOTE Availability varies by country and product and some services may not be available in your country u NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog u NOTE If you are in the United States call 1 800 ALIENWARE for help on your Alienware computer 119
6. Replacing the Memory Module s A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 20 2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 securing clips 2 2 notch 3 tab 4 memory module 5 memory module slot Post requisites Replace the base panel 21 Removing the Solid State Drive A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or
7. cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black Replace the screw that secures the wireless card bracket to the wireless card Adhere the adhesive tape to the wireless card 61 12 Turn the computer over and open the display 13 Align the screw holes on the hinge caps with the screw holes on the display hinges 14 Replace the screws that secure the hinge caps to the display hinges Post requisites 1 Follow the procedure from step 5 to step 9 in Replacing the palm rest 2 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 3 Replace the base panel 62 Removing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove
8. ground the system board 16 Replacing the Base Panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the battery cable to the battery cable connector 2 Align the tabs on the base panel with the slots on the computer base and snap the base panel into place 3 Tighten the captive screws that secure the base panel to the computer base Removing the Memory Module s IN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base panel Procedure 1 Using your fingertips carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 18 2 Slide and remove the memory module from the memory module slot 1 securing clips 2 2 memory modules 2 3 memory module slot 19
9. home page at dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive Procedure 1 Slide the solid state drive into the slot on the solid state drive assembly 2 Replace the screw that secures the solid state drive to the solid state drive assembly 3 Align the screw holes on the solid state drive assembly with the screw holes on the computer base 4 Replace the screws that secure the solid state drive assembly to the computer base 5 Connect the solid state drive cable to the system board 6 Align the screw holes on the solid state drive bracket with the screw holes on the solid state drive assembly 7 Replace the screws that secure the solid state drive bracket to the solid state drive assembly Post requisites Replace the base panel 26 Removing the Hard Drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Hard drives are fragile Exercise care when handling the hard drive 7 CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites Remove the base
10. lift the display bezel and turn it over 1 display bezel Lift the connector latches and disconnect the display board cables from the logo board 91 4 Disconnect the logo board cable from the logo board 1 logo board 2 display board cables 3 3 logo board cable 92 1 display bezel 93 Replacing the Display Bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure u NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Connect the logo board cable to the logo board 2 Slide the display board cables to their respective connectors on the logo board and press down the latches to secure the cables 3 Turn the display bezel over 4 Align the display bezel with the display back cover and gently snap the display bezel into place Post requisites 1 Replace the display assembly 2 Follow the procedure from step 5 to step 9 in Replacing the palm rest 3 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 4 Replace the base panel 94 Removing the Display Panel A WARNING Bef
11. options Allows you to restore default values for all system setup options Allows you to load previous values for all system setup options Allows you to save the changes for all system setup options Boot Sequence This feature allows you to change the sequence of devices that your computer attempts to boot from If the computer cannot boot from the device you select 115 it attempts to boot from the next bootable device You can use this feature to change the Current Boot Sequence change the boot sequence for the current boot for example to boot from the optical drive to run Dell Diagnostics from the Drivers and Utilities disc or to reinstall your operating system using an external media The previous boot sequence is restored at the next boot Future Boot Sequence change the boot sequence for all future boots for example to boot from the primary hard drive Boot Options Floppy The computer attempts to boot from the floppy disk drive If no operating system is on the drive the computer generates an error message Hard Drive The computer attempts to boot from the primary hard drive If no operating system is on the drive the computer generates an error message CD DVD CD RW Drive The computer attempts to boot from the optical drive If no disc is in the drive or if the disc is not bootable the computer generates an error message USB Storage Device Insert the memory device into a USB conne
12. panel Procedure u NOTE Your computer can accommodate either one 2 5 inch hard drive or two solid state drives 1 Remove the screws that secure the hard drive assembly to the computer base 2 Usingthe pull tab disconnect the hard drive cable from the system board 27 3 Lift the hard drive assembly off the computer base 1 pull tab 2 hard drive cable 3 hard drive assembly 4 screws 4 4 Remove the screws that secure the hard drive bracket to the hard drive 28 Lift the hard drive off the hard drive bracket 5 4 screws 2 hard drive bracket 1 hard drive 3 29 6 Disconnect the interposer from the hard drive hard drive 2 interposer 1 30 Replacing the Hard Drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure Connect the interposer to the hard drive 2 Align the screw holes on the hard drive bracket with the screw holes on the hard drive assembly 3 Replace the screws that secure the hard drive bracket to the hard drive assembly
13. step 2 to step 7 in Replacing the power adapter 3 Replace the display assembly Follow the procedure from step 5 to step 9 in Replacing the palm rest A 5 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 6 Replace the base panel 86 Removing the Computer Base A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power adapter 6 Remove the battery 7 Remove the speakers Procedure After performing the prerequisites we are left with the computer base 87 1 88 computer base Replacing the Computer Base A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in A
14. step 7 in Replacing the solid state drive 5 Replace the base panel 71 Removing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power adapter port Procedure Slide the wireless card from the wireless card slot on the system board 72 1 wireless card 2 wireless card slot 73 Replacing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the wireless card into the wireless card slot on t
15. 4 Align the screw holes on the hard drive assembly with the screw holes on the computer base 5 Replace the screws that secure the hard drive assembly to the computer base 6 Connect the hard drive cable to the system board Post requisites Replace the base panel 31 Removing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 32 Procedure 1 Lift the latches and disconnect the keyboard and keyboard backlight cables from the system board 1 keyboard backlight cable 2 keyboard cable 33 2 Remove the screws that secure the palm rest assembly to the computer base 1 screws 14 2 computer base 34 3 Lift the computer base slightly and push the release tabs on the palm rest assembly until it pops out 1 release tabs 4 Turn the computer over and open the display as far as possible 5 Using a plastic scribe pry up along the edges of the palm rest assembly 35 36 Gently lift the palm rest assembly and turn it over 1 palm rest a
16. 5 6 Slide and lift the keyboard along with the cables off the palm rest assembly 1 tabs 3 2 keyboard 3 screws 2 46 Replacing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the keyboard with the screw holes on the palm rest assembly 2 Replace the screws that secure the keyboard to the palm rest assembly 3 Align the screw holes on the keyboard bracket with the screw holes on the palm rest assembly 4 Replace the screws that secure the keyboard bracket to the palm rest assembly 5 Adhere the touchpad cable and status light cable to the keyboard bracket 6 Slide the touchpad cable and the status light cable into their respective connectors on the power button board and press down the latches to secure the cables Post requisites 1 Follow the procedure from step 5 to step 9 in Replacing the palm rest 2 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 3 Replace the base panel 47 Removing the Power Button Board A WARNING Before working inside your computer read the safety inform
17. A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Eu N ous W NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display Remove the base panel Follow the procedure from step 1 to step 5 in Removing the solid state drive Follow the procedure from step 1 to step 8 in Removing the palm rest Remove the display assembly Remove the display bezel Remove the display panel Procedure 1 Remove the screws that secure the display hinges to the display back cover 103 2 Liftthe display hinges off the display back cover 1 screws 8 2 display hinges 2 104 Replacing the Display Hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Eu NOTE This chapter is applicable o
18. Alienware 13 Service Manual Computer Model Alienware 13 Regulatory Model P56G ALIENWARE Regulatory Type P56G001 Notes Cautions and Warnings u NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2015 01 Rev AOO Contents Before Working Inside Your Computev 2 10 Before YOU Bein anne ae iea r aa dia e ea E Ee e 10 Safety SECU CEIONS ee seinen EEN e e E EEEE EEEa a ERO E 10 Recommended TOOIS ine rikaran en asRHbreonne 12 After Working Inside Your Computer en 13 Removing the Base Panel mmnnnennnnnnnnnn 14 Procedure an eng 14 Replacing the Base Panel ummnmennneennnennennnnn 17 POCO UT es er ee ee Nees 17 Removing the Memory Module s ummnenenn 18 Prerequisitessr cn nennen E ee A nn Seale Saeed bates heine 18 Proced rei rehstshitieientitkkirnhntielks
19. BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure Place the system board on a flat surface Post requisites RWN 7 no uw 80 Replace the wireless card Replace the coin cell battery Replace the heat sink assembly Follow the procedure from step 2 to step 7 in Replacing the power adapter port Replace the display assembly Follow the procedure from step 5 to step 9 in Replacing the palm rest Follow the procedure from step 3 to step 7 in Replacing the solid state drive Replace the base panel Removing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power a
20. Eo EE E T il Removing the Wireless Card urenseeenneeennen 72 aE E E E E E E A nlivdh aulabiecassss 72 Procedure a Ae a ee 72 Replacing the Wireless Card usennennnnennnnnnnnennnenn 74 Procedureze ea ein 74 POstsreqluisites zisrsnsksssgentssst nteeniershenennstsentensiesh nbetdensherter hen EEE 74 Removing the Coin Cell Battery 75 Prereguisites sssiesikiekbueinsentelenshstins kenn 75 egoera ULES ee ns eet eee tees E eae 75 Replacing the Coin Cell Battery essences 77 Pr ceduren anne ee a Ae ee 71 P stsrequisites ei ee ernennen Radoneans neben dper nn E 71 Removing the System Board 78 lrA EEE iE REEE fa senuhanataecestandesbsi rst A attatens 78 Proced re aneas nase na an deere eure Taede 78 Replacing the System Board ueseennennneennnnnnnnnnnnn 80 Procedurenn en A E E 80 eo eita Aeta UA EAn E A E E E E E E E detatientos 80 Removing the Battery nnsnnesnnneennnnnnnnnnnnnnnnnnnnnnnnnn 81 Prerequisitesssn A E ee renden NEE aon ene 81 PrOC d Ue icin Ae asenn nt E vs Mosfaaionaia A TAT 8 Replacing the Battery uunmennnenennnennnnnnnnnnnennnnn 83 Pr ced re ns een ea inet teats 83 POStREQUISIESS E E ici tac E E 83 Removing the Speakers 2 ccceccceeeeeceeeeeeseeeeeeeeeeeeees 84 Prerequisites a n sent wavann toed E E A ATE 84 Procedures cence el en ale ele ee 84 Replacing the Speaker s unnsnennnennnennnennnnnnnnannnnnnnnnnnn 86 toler
21. Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest Procedure 1 Open the display as far as possible 2 Remove the screws that secure the hinge caps to the display hinges 56 3 Slide and lift the hinge caps off the display hinges 1 screws 2 2 hinge caps 2 4 Close the display and turn the computer over 5 Peel off the adhesive tape from the wireless card 6 Remove the screw that secures the wireless card bracket to the wireless card 57 7 10 1 12 58 Disconnect the antenna cables from the wireless card 1 adhesive tape 2 screw 3 wireless card bracket 4 antenna cables Turn the computer over and open the display Peel off the adhesive tapes that secure the antenna cables to the system board NOTE Make note of the cable routing before removing any cable from its routing guide Remove the antenna cables from the routing guides on the display hinges Lift the connector latch and disconnect the display cable from the system board Remove the display cable from the routing guides on the display hinges 13 Disconnect the logo board cable from the system board and remove it from the routing guides on the display hinge
22. a SEa R A E 103 Replacing the Display Hinges un 105 Pr ced re un innen ee EE Aarau Ea Eo aitaan 105 eoa e lela E NEE A E E E E E AT 105 Removing the Display Back Covet 2 0 00 106 PRETECWISILESscxzzesscscaaizeezenedestadsenss cat EA EE 106 Proced re n anne nur 107 Replacing the Display Back Cover unsnsnnneeneenen 110 PrOC U UIC scotch ee Rufen E 110 POSt Fequisites rss E E E E detatientes 110 System SOCCUD ricci ee nti eet aiina 111 OVERVIEW jcc nin cee aoa eee hid tae eR wwe Eat A ea eee 11 Entering SystemSetu nn nn man stenleneeseepenflierssikrorehlhibseehten 111 System Setup Options een dikane SE Kaadaa N aeaa eaae 111 Boot Sequenckinsensekeinenhiestensenepeipnsiehskerehhupsu tieren ebehenen 115 BOOtiO PtrOn Ss ne debts vs A AE 116 Changing Boot Sequence for the Current Boobt ccnseensnnenssnnnneennne nenn 116 Changing Boot Sequence for Future BobtS ccunneensssensnnnnnnennnnennenennn nenn 117 FlashingtheBI08S 2 Arsen ennnen ennea 118 Getting Help and Contacting Alienware 119 Self Help Resp rces ansehe 119 Contacting AllenW re unsitestferlientienbaikenshnihisietindiekitlieeiee 119 Before Working Inside Your Computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts u NOTE The images in this document may differ from your computer depending on the configuratio
23. ation that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Follow the procedure from step 1 to step 4 in Removing the keyboard 48 Procedure 1 Lift the connector latch and disconnect the power button board cable from the power button board A 1 connector latch 2 power button board cable 49 2 Remove the screw that secures the power button board to the palm rest assembly 1 power button board 2 screw 3 Lift the power button board off the palm rest assembly 50 Replacing the Power Button Board IN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the power button board cable into the power button board
24. connector and press down the latch to secure the cable 2 Align the screw hole on the power button board with the screw hole on the palm rest assembly 3 Replace the screw that secures the power button board to the palm rest assembly Post requisites 1 Follow the procedure from step 3 to step 6 in Replacing the keyboard 2 Follow the procedure from step 5 to step 9 in Replacing the palm rest 3 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 4 Replace the base panel 51 Removing the Status Light Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Follow the procedure from step 1 to step 4 in Removing the keyboard 52 Procedure 1 Lift the connector latch and disconnect the status light board cable from the status light board 1 status light board 2 status light board cable 53 2 Remove the screw that secures the status
25. ctor and restart the computer When F12 Boot Options appear in the lower right corner of the screen press lt F12 gt The BIOS detects the device and adds the USB flash option to the boot menu NOTE To boot to a USB device the device must be bootable To ensure that your device is bootable check the device documentation Network The computer attempts to boot from the network If no operating system is found on the network the computer generates an error message Changing Boot Sequence for the Current Boot 1 Ifyou are booting from a USB device connect the USB device to a USB port 2 Turnon or restart your computer 3 When F2 Setup F12 Boot Options appear in the lower right corner of the screen press F12 NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again The Boot Options appears listing all available boot devices 116 On the Boot Options select the device you want to boot from and press Enter For example if you are booting to a USB hard drive highlight USB Hard Disk and press Enter Changing Boot Sequence for Future Boots 1 Enter system setup See Entering System Setup Use the arrow keys to highlight the Boot menu option and press Enter to access the menu u NOTE Note your current boot sequence in case you want to restore it Navigate to Set Boot Priority to configure t
26. d damaging the components and cards handle them by their edges and avoid touching pins and contacts CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly oriented and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader T Recommended Tools The procedures in this document may require the following tools Philips screwdriver Plastic scribe 12 After Work
27. dapter port Procedure 1 Remove the speaker cable from the routing guide on the battery 2 Remove the screws that secure the battery to the computer base 81 3 Lift the battery off the computer base 1 speaker cable 2 battery 3 screws 2 82 Replacing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the computer base 2 Replace the screws that secure the battery to the computer base 3 Route the speaker cable through the routing guide on the battery Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the power adapter port 2 Replace the display assembly 3 Follow the procedure from step 5 to step 9 in Replacing the palm rest 4 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 5 Replace the base panel 83 Removing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working insi
28. de your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power adapter port 6 Remove the baitery Procedure 1 84 Remove the speaker cable from the routing guides on the computer base 2 Liftthe speakers along with its cable off the computer base 1 tabs 2 speaker cable 3 speakers 2 4 alignment posts 4 5 computer base 85 Replacing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Using the alignment posts on the computer base place the speakers on the computer base 2 Route the speaker cable through the routing guides on the computer base Post requisites 1 Replace the battery 2 Follow the procedure from
29. debugging Default Disabled Advanced Performance options with Alienware Graphics Amplifier Overclocking Feature Security Unlock Setup Status Admin Password Status System password Status 114 Allows you to enable or disable global overclocking feature Default Disabled Displays if the setup status is unlocked Displays if the administrator password is clear or set Default Not set Displays if the system password is clear or set Default Not set Security HDD password Status Service Tag Admin Password System Password HDD password Password Change Exit Save Changes and Reset Discard Changes and Reset Restore Defaults Discard Changes Save Changes Displays if the HDD password is clear or set Default Not set Displays the service tag of the computer when the service tag is present Displays a field to input the service tag manually when the service tag is absent Allows you to set the administrator password The administrator password controls access to the system setup utility Allows you to set the system password The system password controls access to the computer at boot Allows you to set change or delete the hard disk drive password Allows you to permit or deny system password or HDD password changes Default Permitted Allows you to exit system setup and save your changes Allows you to exit system setup and load previous values for all system setup
30. e Align the screw hole on the power adapter port bracket with the screw hole on the power adapter port 7 Replace the screw that secures the power adapter port bracket to the power adapter port Post requisites 1 Replace the display assembly 2 Follow the procedure from step 5 to step 9 in Replacing the palm rest 3 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 4 Replace the base panel 67 Removing the Heat Sink Assembly A gt gt WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 68 Remove the base panel Follow the procedure from step 1 to step 5 in Removing the solid state drive Follow the procedure from step 1 to step 8 in Removing the palm rest Remove the display assembly Follow the procedu
31. e USB emulation feature This feature defines how the BIOS in the absence of a USB aware operating system handles USB devices USB emulation is always enabled during POST u NOTE You cannot boot any type of USB device floppy hard drive or memory key when this option is off Default Enabled Allows you to charge USB devices when the computer is turned off or in standby mode Default Enabled Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature u NOTE If USB PowerShare is enabled a device connected to the USB PowerShare connector may not wake the computer Default Disabled 113 Advanced SATA Operation Adapter Warnings Function Key Behavior Express Charge Battery Health External USB Ports USB debug Allows you to configure the operating mode of the integrated SATA hard drive controller Default AHCI Allows you to choose if the computer should display warning messages when you use AC adapters that are not supported by your computer Default Enabled Allows you to set function key or multimedia key as the default function key behavior Default Function key Allows you to charge your computer battery using Standard Charge or Express Charge mode Default Express Charge Displays the battery health Allows you to disable or enable the external USB ports Default Enabled Allows you to enable or disable this port for Windows
32. e page at dell com regulatory_compliance Procedure u NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Connect the display cable to the display panel and press down on the connector latch to secure the cable 2 Turn the display panel over 3 Align the screw holes on the display panel with the screw holes on the display back cover 4 Replace the screws that secure the display panel to the display back cover Post requisites Replace the display bezel Replace the display assembly Follow the procedure from step 5 to step 9 in Replacing the palm rest hRWN 7 Follow the procedure from step 3 to step 7 in Replacing the solid state drive Replace the base panel u 98 Removing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Eu N ous W NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display Remove the base panel Follow the procedure from step 1 to step 5 in Removing the solid state drive Follow the procedure from step 1 to s
33. ere lil a sa Rn ran A dete 86 EoI Aea OF HIU THE FERTPR A FEHLER EILPETERTTETEETERTSPELFEFERTFE TEST SRRRSEN 86 Removing the Computer Base nnnsnnennnennnnnnnnunnnnnnn 87 olane e OE A AR E EE A E A AAA A EE 87 Proced fer2u R A E A 87 Replacing the Computer Base unnsnennnnennnennnennnnnnn 89 Proced re u teens daare s O aaraa rea eant eae dek 89 eoat iara Ea E EA E E E A E A IRRE 89 Removing the Display Bezel nnssnnnenn 90 IAEE E iE REEERE E E A E A E aatacee 90 PROGOU UIC iiss cece tsoeecace nenn nenn hate ida nve edra ees 90 Replacing the Display Bezel uunnennnenneeennnnn 94 Procedurenn 32 N E A A 94 Post kequisites nahen E T EA 94 Removing the Display Panel 22 2 s cceeeeeeeeeees 95 PLerecqUISIKeS ics sete A terete bie ees tans ent oh ets E A eee inert 95 PrOCe d Ure cia are E keit ees 95 Replacing the Display Panel umnsnnnennenn 98 Pr ced re n ner nee 98 P st requisites HE E E E 98 Removing the Camera nsnnrenneennnennnnnnnnnnnnnnnnnnnnnnnnn 99 ATE a EE A A E E EA 99 Proced re nn ae eins na i ne elle 99 Replacing the Camera unnssennneennnnnnennnnnnnnnnnnnnnnnnnnnn 102 Proced ren anne near a A A 102 POStFEQUISIEES n20 lt b5r5 cahesstanseat dered satensl sss lexteustaateshosecs A T EAN 102 Removing the Display Hinges nn 103 PREKEQUWISILES 2 cs cececeseituc A AA AA A A AT 103 laleta lE
34. es can make your computer work incorrectly u NOTE Before you change system setup it is recommended that you write down the system setup screen information for future reference Use system setup to Get information about the hardware installed in your computer such as the amount of RAM the size ofthe hard drive and so on Change the system configuration information Set or change a user selectable option such as the user password type of hard drive installed enabling or disabling base devices and so on Entering System Setup 1 Turn on or restart your computer 2 During POST when the DELL logo is displayed watch for the F2 prompt to appear and then press F2 immediately u NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it and then press F2 If you press F2 before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears continue to wait until you see the operating system s desktop Then turn off your computer and try again System Setup Options u NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear m Main 112 System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU L1 Cache CPU L2 Cache CPU L3 Cache Integrated Graphics Discrete Graphics 1 Fixed HDD Seco
35. fter Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the computer base on a flat surface Post requisites 1 Replace the speakers 2 Replace the battery 3 Follow the procedure from step 2 to step 7 in Replacing the power adapter 4 Replace the display assembly 5 Follow the procedure from step 5 to step 9 in Replacing the palm rest 6 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 7 Replace the base panel 89 Removing the Display Bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites u NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly Procedure 1 Using your fingertips carefully pry up the inside edges of the display bezel 90 2 3 Carefully
36. he boot priority Double click or use the arrow keys to highlight the boot priority and press Enter to display the different devices Select the device and press Enter or double click to set the boot priority 117 Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 Turnon the computer 2 Goto dell com support 3 If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computer s Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories 4 Click Get Drivers and Downloads 5 Click View All Drivers 6 Inthe Operating System drop down select the operating system installed on your computer 7 Click BIOS 8 Click Download File to download the latest version of the BIOS for your computer 9 Onthe next page select Single file download and click Continue 10 Save the file and once the download is complete navigate to the folder where you Saved the BIOS update file 11 Double click the BIOS update file icon and follow the instructions on the screen 118 Getting Help and Contacting Alienware Self Help Resources You can get information and help on Alienware products and services using these online self help resources Self
37. he system board Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the power adapter port 2 Replace the display assembly 3 Follow the procedure from step 5 to step 9 in Replacing the palm rest 4 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 5 Replace the base panel 74 Removing the Coin Cell Battery A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power adapter port Procedure 1 Disconnect the coin cell battery cable from the connector on the system board 75 2 Peelthe coin cell battery off the system board 1 coin cell battery cable
38. ihiia nithsipiiktinhikreiieliriieni 18 Replacing the Memory Moduile s nnnnnnn 20 POCO Ee aa aan naeh rereekedseheent 20 Post requisitesn een nal en alnssiekashin 21 Removing the Solid State Drive 2 2 cseeee 22 PrETEQUISILES 1 ES EEE E EE 22 PrOGOGUre ETEA AE R 22 Replacing the Solid State Drive enn 26 Proed rea al eis ne ee nl elev ean odede ai uaea 26 Post requisites ccs RR r E A E E 26 Removing the Hard Drive 22 cceccceeeeeeseeeeeeeeeeeeeeee 27 PeTOGQUISILES i sn ae ni eateries 27 PFOCEG DA A EEE EEE E tees Sev ene E E E 27 Replacing the Hard Drive uermeenseeennnennnnnnnnnnnenn 31 Pr ced re u n see er Savoie eevee ne 3 POStREQUISIESS 55555555 cads reci ia hes bes cd E 31 Removing the Palm Rest nnsssnneennnnnnnnenennnnn 32 Prerequisites annn ren EE E E E A 32 Proced re nn vn E einen E 33 Replacing the Palm Rest uessnnnesnnnnennnnnnnennnnn 39 oleet i a A E EE A E A 39 OAE Ao OESE AAA A E E bask tasssantvate 39 Removing the Touchpad usrrreneeennnenennnnnnnnnnn 40 ele e TOTE A R E E A AA A AAT 40 elole cte g secre Seren E E E 40 Replacing the TOUCHPad 2 cccsecceesceeeeeeeeeeeeeeeeeeeneees 42 PrOCedUrG i canadien a ken eee ae 42 P stsreglisites ser einigen ve titi eat ed Wee 42 Removing the Keyboard 43 PREEQWISILES ca ics5cs25 sic tea E E A E EE 43 Proced re n reris neni nde ee nn
39. ing Inside Your Computer A CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 13 Removing the Base Panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Loosen the captive screws that secure the base panel to the computer base 14 3 Using aplastic scribe gently release the tabs that secure the base panel to the computer base 1 computer base 2 captive screws 2 3 base panel 4 plastic scribe 15 4 Disconnect the battery cable from the battery cable connector 1 battery cable 2 battery cable connector 5 Turn the computer over 6 Press and hold the power button for 5 seconds to
40. light board to the palm rest assembly 1 screw 2 status light board 3 Lift the status light board off the palm rest assembly 54 Replacing the Status Light Board IN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the status light board cable into the status light board connector and press down the latch to secure the cable 2 Align the screw hole on the status light board with the screw hole on the palm rest assembly 3 Replace the screw that secures the status light board to the palm rest assembly Post requisites 1 Follow the procedure from step 3 to step 4 in Replacing the keyboard 2 Follow the procedure from step 5 to step 9 in Replacing the palm rest 3 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 4 Replace the base panel 55 Removing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside
41. n you ordered Before You Begin 1 Save and close all open files and exit all open applications 2 Shut down your computer Windows 8 1 On the Start screen click or tap the power icon oO Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety A WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance 10 A gt gt WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION To avoi
42. nd HDD AC Adapter Type System Memory Extended Memory Memory Speed Displays the current time in hh mm ss format Displays the current date in mm dd yyyy format Displays the BIOS version Displays the model number of your computer Displays the service tag of your computer Displays the asset tag of your computer Displays the processor type Displays the processor speed Displays the processor identification code Displays the processor L1 cache size Displays the processor L2 cache size Displays the processor L3 cache size Displays the integrated graphics Displays the first discrete graphics installed on your computer Displays the type of hard drive installed Displays the type of secondary hard drive installed Displays the type of AC adapter connected to your computer Displays the system memory Displays the extended memory Displays the memory speed Advanced Intel R SpeedStep Technology Virtualization Integrated NIC USB Emulation USB PowerShare USB Wake Support Allows you to enable or disable Intel R Speedstep Technology u NOTE If enabled the processor clock speed and core voltage are adjusted dynamically based on the processor load Default Enabled Allows you to enable or disable the Intel Virtualization technology Default Enabled Allows you to enable or disable the on board LAN controller Default Enabled Allows you to enable or disable th
43. nly if you have purchased a laptop with non touchscreen display Align the screw holes on the display hinges with the screw holes on the display back cover Replace the screws that secure the display hinges to the display back cover Post requisites ahkhWN o Replace the display panel Replace the display bezel Replace the display assembly Follow the procedure from step 5 to step 9 in Replacing the palm rest Follow the procedure from step 3 to step 7 in Replacing the solid state drive Replace the base panel 105 Removing the Display Back Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites u NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display Remove the base panel N Follow the procedure from step 1 to step 5 in Removing the solid state drive Follow the procedure from step 1 to step 8 in Removing the palm rest Remove the display assembly Remove the display bezel Remove the display panel Remove the display hinges Remove the camera OoOnNou kh WwW 106 Procedure
44. on state Prerequisites Remove the base panel Procedure Eu 1 22 NOTE Your computer can accommodate either one 2 5 inch hard drive or two solid state drives Remove the screws that secure the solid state drive bracket to the solid state drive assembly 2 Using the pull tab pivot the solid state drive bracket and peel off the bracket from the tabs on the computer base 1 pull tab 2 solid state drive bracket 3 screws 4 4 adhesive tape 5 tabs 4 3 Using the pull tab disconnect the solid state drive cable from the system board 23 4 Remove the screws that secure the solid state drive assembly to the computer base 1 pulltab 2 solid state drive cable 3 solid state drive assembly 4 screws 2 ua Lift the solid state drive assembly off the computer base 6 Remove the screw that secures the solid state drive to the solid state drive assembly 24 7 Slide and lift the solid state drive off the solid state drive assembly 4 1 solid state drive slots 2 2 solid state drive 3 solid state drive assembly 4 screw 25 Replacing the Solid State Drive A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance
45. ore working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Eu NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Remove the display bezel Procedure 1 Remove the screws that secure the display panel to the display back cover 95 2 Gently lift the display panel and turn it over 1 screws 4 2 display panel 3 display back cover 96 3 Lift the connector latch and disconnect the display cable from the display panel 1 display panel 2 connector latch 3 display cable 97 Replacing the Display Panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance hom
46. re from step 1 to step 5 in Removing the power adapter port Procedure 1 Disconnect the fan cables from the connectors on the system board 1 connectors 2 2 fancables 2 2 Turn the system board over 69 3 Remove the screws that secure the heat sink assembly to the system board 1 heat sink assembly 2 screws 7 4 Lift the heat sink assembly off the system board 70 Replacing the Heat Sink Assembly A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Incorrect alignment of the heat sink can cause damage to the system board and processor Procedure Align the screw holes on the heat sink assembly with the screw holes on the system board 2 Replace the screws that secure the heat sink assembly to the system board 3 Turn the system board over 4 Connect the fan cables to the connectors on the system board Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the power adapter port 2 Replace the display assembly 3 Follow the procedure from step 5 to step 9 in Replacing the palm rest 4 Follow the procedure from step 3 to
47. s 1 display cable 2 connector latch 3 adhesive tapes 2 4 antenna cables 2 5 connector 6 logo board cable 59 14 Remove the screws that secure the display assembly to the computer base 1 display assembly 2 screws 4 3 display hinges 2 15 Lift the display assembly off the computer base 60 Replacing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 10 11 Align the screw holes on the display hinges with the screw holes on the computer base Replace the screws that secure the display hinges to the computer base Route the logo board cable through the routing guides on the display hinge and connect the logo board cable to the system board Route the display cable through the routing guides on the display hinge Slide the display cable into the connector on the system board and press down the latch to secure the cable Route the antenna cables through the routing guides on the display hinges Adhere the adhesive tapes that secure the antenna cables to the system board Close the display and turn the computer over Connect the antenna
48. ssembly Lift the connector latch and disconnect the power button board cable from the system board 8 Lift the palm rest assembly off the computer base 1 palm rest assembly 2 connector latch 3 power button board cable 9 Remove the keyboard 10 Remove the power button board 11 Remove the status light board 37 12 Remove the touchpad 1 palmrest 38 Replacing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure ONouh WD Replace the touchpad Replace the status light board Replace the power button board Replace the keyboard Connect the power button board cable to the system board Align the palm rest assembly on the computer base and snap it into place Close the display and turn the computer over Replace the screws that secure the palm rest assembly to the computer base 9 Connect the keyboard cable and the keyboard backlight cable to the system board Post requisites 1 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 2 Replace the base panel 39 Removing the Touchpad A WARNING
49. tep 8 in Removing the palm rest Remove the display assembly Remove the display bezel Remove the display panel Procedure 1 Place the display back cover assembly on a flat surface 99 2 Disconnect the camera cable from the camera module 1 camera cable 2 connector 3 camera module 100 3 Using aplastic scribe pry the camera module off the display back cover 1 plastic scribe 2 camera module 101 Replacing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure u NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Using the alignment posts place the camera module on the display back cover and snap it into place 2 Connect the camera cable to the camera module Post requisites Replace the display panel Replace the display bezel Replace the display assembly Follow the procedure from step 5 to step 9 in Replacing the palm rest AWUN Follow the procedure from step 3 to step 7 in Replacing the solid state drive Replace the base panel o 102 Removing the Display Hinges
50. the display assembly Procedure 1 Remove the screw that secures the power adapter port bracket to the power adapter port 2 Liftthe power adapter port bracket off the power adapter port 3 Release the power adapter port from the computer base 63 4 Disconnect the speaker cable from the system board 1 power adapter port bracket 2 screws 2 3 speaker cable 64 5 Remove the screws that secure the system board to the computer base 1 system board 2 screws 3 Oo Slide and lift the system board assembly 7 Turn the system board assembly over 65 8 Disconnect the power adapter port cable and remove the power adapter port from the system board 1 power adapter port cable 2 system board connector 66 Replacing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure aouRrwn Connect the power adapter port cable to the system board Turn the system board over Replace the screws that secure the system board to the computer base Connect the speaker cable to the connector on the system board Align the power adapter port to the computer bas
51. uchpad cable into the touchpad connector and press down the latch to secure the cable Post requisites 1 Follow the procedure from step 5 to step 9 in Replacing the palm rest 2 Follow the procedure from step 3 to step 7 in Replacing the solid state drive 3 Replace the base panel 42 Removing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 43 Procedure 1 Lift the connector latches and disconnect the touchpad cable and the status light cable from the power button board 1 connector latches 2 2 touchpad cable 3 status light cable 2 Peel the touchpad cable and status light cable off the keyboard bracket 44 3 Remove the screws that secure the keyboard bracket to the palm rest assembly 1 keyboard bracket 2 screws 12 4 Lift the keyboard bracket off the palm rest assembly 5 Remove the screws that secure the keyboard to the palm rest assembly 4
52. up program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 5 in Removing the solid state drive 3 Follow the procedure from step 1 to step 8 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 5 in Removing the power adapter 6 Remove the heat sink assembly 7 Remove the coin cell battery 8 Remove the wireless card Procedure After performing the prerequisites we are left with the system board 78 1 system board 79 Replacing the System Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the
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