DELL Latitude 3340
Contents
1. Removing the BatlelY ooooiicooccccccccccconccooncnncnccnacananes rastallifig the Batea caso id its Removing the Subscriber Identity Module SIM CardO oooonoccccnnnocccicnocccccconnccnconanncnnnnnncnnononcncnnannnnnns nstalling the SIM Cardieeselca a aie a llas li la ICE Removing the Base Cover NStalling the Base COVE Kas a tastes listillo eaba REMOVING NEMEM Y as ci iia il nstalling the Merno tia ed Removing the Keyboard nstalling the Keyboard TM 2 AS A A as PARA Ge Removing the Keyboard E PStAllnG the Key DOAK cia A as aid Removing the Col Cell Batteriene tenes a E a nstalling the Coin Cell Battery oooooonccconnccccnnonocccnonancconnonnncnnnnnncnnnnnnn cnn naar nnn cnn nn cnn nan nn nn naar cnn cnn nncnnnaness Removing the Audio Connector BOalO coooccocccccccccococcccononcnccnonnnnccnnnnncnnononcnnnnnnnnnnnnnn nn nn cane nnnnanannncnnanns nstallimg the Audio Connector Bla risa tdt cdaa Removing the Hard Drive nstalling the Hard Drive REMOVING THE pakito ni iii deta nstalling the Speaker cuidada ia li Removing the Wireless Local Area Network WLAN CarOooococcincoccccnnoocccononoccncononcncnonnncnnonanoncnonnnnnnos nstalling the WLAN Co A A o Removing the Wireless Wide Area Network WWAN Card nstallirig the WWAN Card ci att a E A AA A AAA A AA aT Removing the System util id de ee i nstallinig the System Ramis stave di ii A ad tada Removing the Heat a A a nstalling the Heatsink a A don ad2. display cable bracket and display network connector touch panel speaker panos 30 f g audio connector touchpad Install the Se Tr rrp mpango Follow the procedures in After Working Inside Your Computer heatsink system fan WWAN card WLAN card hard drive audio connector board coin cell battery keyboard keyboard trim memory modules base cover SIM card battery SD card 31 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing lt F2 gt key e Bring up the one time boot menu by pressing lt F12 gt key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number Optical Drive e Diagnostics K NOTE Choosing Diagnostics will display th
3. A 19 50 VDC 3 34 A continuous 19 50 VDC 28 00 mm 1 10 inches 47 00 mm 1 90 inches 108 00 mm 4 30 inches 32 00 mm 1 30 inches 52 00 2 00 inches 128 00 5 00 inches 49 AC Adapter Type 65W Operating Non Operating Physical Height with a WLED panel 65W BFR PVC free 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F 90W India only 22 70 mm to 35 90 mm 0 89 inch to 1 41 inches Width Depth Weight Minimum Environmental Temperature range Operating Storage Relative humidity maximum Operating Storage Altitude maximum Operating Non Operating Maximum vibration Operating Storage Maximum shock Operating Storage Airborne contaminant level 50 330 9 mm 13 0 inches 243 2 mm 9 57 inches 1 68 kg 3 70 lb 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 10 to 90 noncondensing 5 to 95 noncondensing 15 2 m to 3048 m 50 to 10 000 ft 0 C to 35 C 15 20 m to 10 668 m 50 ft to 35 000 ft 0 66 Grms 2 Hz 600 Hz 1 30 Grms 2 Hz 600 Hz 110 G 160G G1 or lower as defined by ISA S71 04 1985 6 Contacting Dell K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by
4. Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover c system fan 3 Un route the WLAN antenna cables from their channels on the system board AN Ss e WA x Va oa 4 Loosen the captive screws that secure the heatsink to the computer and remove the heatsink from the computer 25 Installing the Heatsink PWN P Place the heatsink on the computer Tighten the captive screws to secure the heatsink to the system board Route the WLAN antenna cables along their channels on the system board Install the a system fan b base cover c battery Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 26 Follow the procedures in Before Working Inside Your Computer Remove the a battery b base cover Perform the following steps a Disconnect the antenna cables from WLAN card Un route the antenna cables from the WLAN card b Remove the screw that secures the bracket over the display cable and remove the bracket c Disconnect the display cable from the system board 4 Perform the following steps a Disconnect the touch panel network connector and display cables b Remove the screws that secure the display hinges to the palmrest assembly c Lift the palmrest assembly away from the display assembly MA CAUTION Lift the palmrest assembly slowly to avoid damaging the display assembly 5 Slide the palmrest ass
5. improves battery life by automatically putting the system into a low power state during Sleep after a user specified amount of time e Intel Rapid Start Feature e Transition to Rapid Start when using timer Default Setting Both fields are Enabled Description Allows the computer to power on automatically when AC adapter is plugged The option is disabled e Wake on AC Allows you to set the time at which the computer must turn on automatically The options are e Disabled Default Setting e Every Day e Weekdays e Select Days Allows you to enable the USB devices to wake the computer from standby mode The option is disabled e Enable USB Wake Support Option Wireless Radio Control Wake on LAN WLAN Block Sleep Peak Shift Advance Battery Charge Configuration Primary Battery Charge Configuration Intel Smart Connect Technology Table 9 POST Behavior Option Adapter Warnings Keypad Description Allows you to control the WLAN and WWAN radio The options are e Control WLAN radio e Control WWAN radio Default Setting both the options are disabled This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply e Disabled Does not allow the system to power on by special LAN
6. procedure ensure you connect any external devices cards and cables before turning on your computer A CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver 0 Phillips screwdriver 1 Phillips screwdriver Small plastic scribe System Overview Figure 1 Front view 1 5 display 2 keyboard keyboard trim Figure 2 Features 0 07 0 0 A NP PRP rR BR NN FO microphones camera camera status light security cable slot power button USB 3 0 connector
7. signals when it receives a wake up signal from the LAN or wireless LAN Default Setting e LAN Only Allows the system to be powered on by special LAN signals e WLAN Only e LAN or WLAN e LAN with PXE Boot Allows you to block the computer from entering into the sleep state Option is disabled by default e Block Sleep S3 Peak Shift minimizes AC power usage at times of peak demand Option is disabled by default Advanced Battery Charge minimizes battery health while still supporting heavy use during the work day Option is disabled by default Allows you to change the battery charge configuration e Adaptive Default setting e Standard e ExpressCharge e Primarily AC Use e Custom Es NOTE Battery settings may not be available for all battery types To enable this option Advanced Battery Charge Mode must be disabled This feature allows your system to periodically sense nearby wireless connections while the system is asleep Default Setting Enabled Description Allows you to activate the adapter warning messages when certain power adapters are used The option is enabled by default Enable Adapter Warnings Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard 39 Option Numlock Enable Fn Key Emulation Fn Lock Options Fastboot Extend BIOS POST Time Description e Fn Key Only Default Setting e By Numlock Allows you to enable th
8. the procedures in After Working Inside Your Computer Removing the Keyboard Trim 1 Follow the procedures in Before Working Inside Your Computer 2 Pry up the keyboard trim starting from the bottom and work your way along the top edge 3 Remove the keyboard trim from the computer 14 Installing the Keyboard Trim 1 Align the keyboard trim to its place 2 Press along the sides of the keyboard trim until it snaps in place 3 Follow the procedures in After Working Inside Your Computer NOTE You may also need to press the center of the keyboard trim to secure the keyboard trim in its place Removing the Keyboard 1 Follow the procedures in Before Working On Your Computer 2 Remove the a battery b keyboard trim 3 Remove the screws that secure the keyboard to the computer 15 5 Flip the keyboard disconnect the keyboard cable from its connector and remove the keyboard from the computer 16 Installing the Keyboard PWN P Connect the keyboard cable to its connector on the computer Flip the keyboard and install the keyboard in its place Tighten the screws to secure the keyboard to the computer Install the a keyboard trim b battery Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery Follow the procedures in Before Working on Your Computer Remove a battery b base cover Perform the following steps to remove the coin cell battery from
9. AA A AA Removing the Display Assembly cccecceceeececeeceeeeeeeeeetecesecaeeaeeaeseeeceeeeesaessesaeseeseeessesaesaeeeseeeesteaeeas 26 stalling the Display Assembly seelannen a a aE e aan 28 Removing the SystemBo din e ed aay eee od lead e lie 28 nstalling the System Board iii A Ged ae as 30 3 System SUD ie aiid 32 Boot UNC A o o e e O 32 aVIGatiOn Key a A ti 32 System Setuip OPtiNS n indare icons 33 Updating the BIOS gt ciene ie e a be od eile lies a ee de yen Al Systemand Setup PasswOrd ecii ke peed seek eset dee e di onde Sit appt del ie eae 42 Assigning a System Password and Setup PaSSWOMG ccceeeceeeeteeeneeeteeeetesetetentesenteseneeeneeeees 42 Deleting or Changing an Existing System and or Setup PaSSWOMG ecceeceeeteeeeeteeeteeeteenttenes 43 4 DIAN lacio 44 Enhanced Pre Boot System Assessment ePSA DiagnostiCS ococcnnocininncnoncconcncnonccann nono ccnancannn nono 44 Device Status LS is emia 45 Battery Status LIA A oe a ea ees 45 5 Technical Specific ONS iii ll 46 6 Contacting Dell iii dins 51 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer e A component can be r
10. Dell Latitude 3340 Owner s Manual Regulatory Model P47G Regulatory Type P47G001 Notes Cautions and Warnings Es NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright O 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 03 Rev AOO Contents 1 Working on Your Computer ui 5 Before Working Inside Your GOMPpUte rrnia ieee decorated onan NESE i a 5 Turning Off Your Computers cva snno aia aie baba warned dda aa bebe ei et 6 After Working Inside Your COmMputer ccccceccscceeeenceeeeeneeeeeeeeaeeeeeeaeeeeeecaneeesaaaeeesaaeeesseneeeeteenaeeetens 7 2 Removing and Installing COMpoNeNtS ococconccnnccnnnnonnccnnnnnncnnncnnennnnerannnnnannnnn 8 lA pon rae S le cPanel aac tah al Sh dace cei lola ool lit lade 8 System OVNI ad AAA Adie Shaan eee ee aed Removing the Secure Digital SD Card va cctect cid ieda tennant a N nstalling The Secure Digital SD Caries eor a a A EE a a e i craneo
11. Select Setup Password type your system password and press lt Enter gt or lt Tab gt A message prompts you to re type the setup password Type the setup password that you entered earlier and click OK Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press lt F2 gt immediately after a power on or reboot 1 Al In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password re enter the new password when promoted lf you delete the System and or Setup password confirm the deletion when promoted Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes and exit from the System Se
12. ble 13 System Logs Option BIOS Events Thermal Events Power Events Description NOTE For Windows 8 1 Operating System the Wireless Switch option is directly controlled by the OS driver So this setting here does not affect the Wireless Switch Behavior Allows you to enable or disable the internal wireless devices The options are e WWAN e Bluetooth e WLAN All options are enabled by default This field allows you to control the wireless activity LED mounted on the lid of the system e Always Off e Led Indicates Wireless Activity Default Setting Description Displays the Service Tag of your computer Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Description Displays the BIOS event log and allows you to clear the log e Clear Log Displays the Thermal event log and allows you to clear the log e Clear Log Displays the Power event log and allows you to clear the log e Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Re start the computer 2 Go to dell com support 3 Enter the Service Tag or Express Service Code and click Submit K NOTE To locate the Service Tag click Where is my Service Tag 41 NOTE If you cannot
13. country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 2 3 Go to dell com support Select your support category Verify your country or region in the Choose a Country Region drop down list at the bottom of the page Select the appropriate service or support link based on your need 51
14. e Numlock when system boots The option is enabled by default Allows you to match the lt Scroll Lock gt key feature of PS 2 keyboard with the lt Fn gt key feature in an internal keyboard The option is enabled by default Enable Fn Key Emulation This option when enabled allows the hot key combination lt Fn gt lt Esc gt toggle the primary behavior of lt F1 gt lt F12 gt between their standard and secondary functions e Fn Lock Hot Key Default Setting Standard Default Setting Secondary Allows you to speed up the boot processes The options are e Minimal Default Setting e Thorough e Auto This option creates an extra pre boot delay This allows you to see the POST status messages e 0 seconds Default Setting e 5 seconds e 10 seconds Table 10 Virtualization Support Option Virtualization Table 11 Wireless Option Wireless Switch 40 Description This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology e Enable Intel Virtualization Technology Default Setting Description Allows you to determine which wireless device can be controlled by the wireless switch The options are e WWAN e Bluetooth e WLAN All options are enabled by default Option Wireless Device Enable Lid Mounted Wireless Activity LED Table 12 Maintenance Option Service Tag Asset Tag Ta
15. e ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you re start the system 32 Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field lt Enter gt Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear Table 2 General Option Description System Information This section lists the primary hardware features of your computer e System Information e Memory Information e Processor Information e Device Information Battery Information Displays the charge status of the battery Boot Sequence Allows you to change the order in which the com
16. eep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned K NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer 3 Ifthe computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock it CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device 4 Disconnect all network cables from the computer vi Disconnect your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer upside down on a flat work surface NOTE To avoid damaging the system board you must remove the main battery before you service the computer 7 Remove the main battery Turn the computer top side up 9 Open the display 10 Press the power button to ground the system board CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display CAUTION Before touching anything inside your computer ground your
17. embly away to release the display assembly 27 Installing the Display Assembly Align the palmrest assembly on the display assembly Tighten the screws to secure the display hinges to the palmrest assembly Connect the following cables a touch panel b network connector c display Align the bracket over the display cable and tighten the screw to secure the bracket to the computer Connect the antenna cables to the WLAN card and route them along their channels on the computer Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the System Board 1 28 Follow the procedures in Before Working on Your Computer Remove the SD card battery SIM card base cover memory keyboard trim keyboard coin cell battery TOTS 4 i audio connector board j hard drive k WLAN card WWAN card m system fan n heatsink Disconnect the following cables from the system board touchpad audio connector speaker touch panel network connector display cable bracket and display power amreaango Remove the screws that secure the system board to the chassis 29 5 Lift and remove the system board from the chassis Installing the System Board 1 Replace the system board on the chassis 2 Tighten the screws to secure the system board to the chassis 3 Connect the following cables to their connectors on the system board a power
18. eplaced or if purchased separately installed by performing the removal procedure in reverse order A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer gt CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins gt A CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart k
19. er 3 Remove the adhesive tape that secures the antenna cables to the WLAN card BALA A gt 21 4 Perform the following steps to remove the WLAN card a Disconnect the antenna cables from the WLAN card b Remove the screw that secures the WLAN card to the computer c Remove the WLAN card from the computer _ lt a Installing the WLAN Card Insert the WLAN card into its connector on the computer Press the WLAN card down and tighten the screw to secure the WLAN card to the computer Connect the antenna cables to their respective connectors marked on the WLAN card Apply stick the adhesive tape to secure the antenna cables to the WLAN card Install the a base cover b battery 6 Follow the procedures in After Working Inside Your Computer vbw DN PP Removing the Wireless Wide Area Network WWAN Card 1 Follow the procedures in Before Working on Your Computer 2 Remove the a battery b base cover 3 Remove the adhesive tape that secures the antenna cables to the WWAN card S yO lt TES WX HdZO 61 Ww an cus DARRO VA word Od DY 22 4 Perform the following steps to remove the WWAN card a Disconnect the antenna cables from the WWAN card b Remove the screw that secures the WWAN card to the computer c Remove the WWAN card from the computer O 4 lt WA oan BRON Installing the WWAN Card vbw DN PP Insert the WWAN card into i
20. find your Service Tag click Detect My Product Proceed with the instructions on screen 4 Ifyou are unable to locate or find the Service Tag click the Product Category of your computer 5 Choose the Product Type from the list 6 Select your computer model and the Product Support page of your computer appears 7 Click Get drivers and click View All Drivers The Drivers and Downloads page opens 8 On the Drivers and Downloads screen under the Operating System drop down list select BIOS 9 Identify the latest BIOS file and click Download File You can also analyze which drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen 10 Select your preferred download method in the Please select your download method below window click Download File The File Download window appears 11 Click Save to save the file on your computer 12 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer A CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone ca
21. hard drive from the computer a Remove the screws that secure the hard drive to the computer Slide the hard drive to disconnect from its connector on the system board b Lift and remove the hard drive from the computer Y Y A Installing the Hard Drive PWN P Align the hard drive on its bay on the computer Slide the hard drive into its connector on the system board Tighten the screws to secure the hard drive to the computer Install the a base cover 19 b battery 5 Follow the procedures in After Working Inside Your Computer Removing the Speakers 1 Follow the procedures in Before Working on Your Computer 2 Remove the a battery b base cover 3 Disconnect the speaker cable from the system board 1 Un route the speaker cable from its channels on the computer 2 4 Dislodge the speaker tabs from the holders on the computer 1 Lift and remove the speakers from the computer 2 20 Installing the Speakers Replace the speakers in its place and route the cable through the channels Press down on the speakers until the tabs on the speakers snap onto the holders on the computer Connect the speaker cable to the system board Install the a base cover b battery 5 Follow the procedures in After Working Inside Your Computer PWN P Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working on Your Computer 2 Remove the a battery b base cov
22. is technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification e Enable SMART Reporting This option is disabled by default Allows you to define the USB configuration The options are e Enable Boot Support e Enable External USB Port e Enable USB 3 0 Controller Option USB PowerShare Audio Unobtrusive Mode Miscellaneous Devices Table 4 Video Option LCD Brightness Table 5 Security Option Admin Password Description Description Default Setting All the options are enabled Allows you to configure the behavior of the USB PowerShare feature The option is disabled by default Enable USB PowerShare Allows you to enable or disable the integrated audio controller e Enable Audio Default Setting When enabled pressing lt Fn gt lt B gt turns off all light and sound emissions in the system Press lt Fn gt lt B gt to resume normal operation e Enable Unobtrusive Mode By default it is disabled Allows you to enable or disable the various on board devices The options are e Enable Microphone e Enable Hard Drive Free Fall Protection e Enable Camera Enable Media Card e Disable Media Card Default Setting All devices are enabled Allows you to set the panel brightness when the ambient sensor is Off Description Allows you to set change or delete the administrator admin password Es KNEE NOTE You must set the admin
23. ith AC adapter present Battery in charge mode with AC adapter present 45 5 Technical Specifications K NOTE Offerings may vary by region The following specifications are only those required by law to ship with your computer For more information about the configuration of your computer go to Help and Support in your Windows operating system and select the option to view information about your computer System Information Chipset Processor Type Video Video type Data bus Video controller Intel Haswell Celeron Intel i3 and i5 Memory Memory connector Memory capacity Memory type Minimum memory Maximum memory Audio Type Controller Stereo Conversion Interface Internal 46 Intel Lynx point LP e Intel Haswell ULT 15W e Intel Celeron e Intel Core i3 e Intel Core i5 Integrated on system board Integrated video Intel Integrated HD Graphics Intel Integrated HD 4400 Graphics Two SODIMM slots 2 GB 4 GB and 8 GB 1600MHz DDR3L for 4th Generation Intel processors 2 GB 8 GB Two channel high definition audio Realtek ALC3234 24 bit analog to digital and digital to analog High definition audio Audio External Speakers Internal speaker amplifier Volume controls Communications Network adapter Wireless Ports and Connectors Audio Video Network adapter USB Memory card reader Display Type Touch Non Touch Microphone in stereo headphones combo connec
24. n access the data stored on your computer if it is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password K NOTE If the password jumper is disabled the existing System Password and Setup Password are deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or re boot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen appears 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press lt Enter gt or lt Tab gt 42 xN Use the following guidelines to assign the system password e A password can have up to 32 characters e The password can contain the numbers O through 9 e Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space 0 0 0 0 0 0 O Re enter the system password when prompted Type the system password that you entered earlier and click OK
25. o setup option are permitted when an administrator password is set The option is disabled e Allows Wireless Switch Changes Allows you to activate or disable the optional Computrace software The options are e Deactivate Default Setting e Disable e Activate Es Allows you to enable the Execute Disable mode of the processor Default Setting Enable CPU XD Support NOTE The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Allows you to set access to enter the Option ROM Configuration screens using hotkeys during boot process The options are e Enable Default Setting e One Time Enable e Disable Allows you to prevent users from entering Setup when an Administrator password is set Default Setting Disabled Table 6 Secure Boot Option Secure Boot Enable Expert Key Management Table 7 Performance Option Multi Core Support Description Allows you to enable or disable the secure boot The options are e Disabled e Enabled Default Setting Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are e PK e KEK e db e dbx If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options are e Save to File Saves the key to a user selected file e Replace from File Replaces the current key wi
26. password first if an admin password is used with a system password and or Hard Drive password NOTE Successful password changes take effect immediately NOTE Deleting the admin password automatically deletes the system password and the hard drive password NOTE Successful password changes take effect immediately 35 Option System Password Internal HDD 0 Password Strong Password Password Configuration Password Bypass Password Change Non Admin Setup Changes Computrace CPU XD Support OROM Keyboard Access Admin Setup Lockout 36 Description Default Setting Not set Allows you to set change or delete the system password Es NOTE Successful password changes take effect immediately Default Setting Not set Allows you to set change or delete the administrator admin password Default Setting Not set Allows you to enforce the option to always set strong passwords Default Setting Enable Strong Password is disabled You can define the length of your password Min 4 Max 32 Allows you to enable or disable the permission to bypass the System and the Internal HDD password when they are set The options are e Disabled Default Setting e Reboot bypass Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set Default Setting Allow Non Admin Password Changes is not selected Allows you to determine whether changes t
27. puter attempts to find an operating system All the options are selected e Windows Boot Manager e UEFI LITEONIT LCS 128M6S 2 57 mm XX GB NOTE XX refers to the size of the hard drive You can also choose the Boot List option The options are e Legacy e UEFI Default Setting Advanced Boot Options Allows you to enable the Legacy Option ROMs during the UEFI boot mode 33 Option Date Time Table 3 System Configuration Option Integrated NIC SATA Operation Drives SMART Reporting USB Configuration 34 Description Allows you to set the date and time Description Allows you to configure the integrated network controller The options are e Disabled e Enabled Enabled w PXE Default Setting e Enabled UEFI Network Stack K NOTE This option is disabled by default If you enable this option the UEFI Networking Protocols that are available are installed allowing the pre OS and the OS networking features to use the enabled NICs You may have to disable the Enabled w PXE to use this option Allows you to configure the internal SATA hard drive controller The options are e Disabled e AHCI Default Setting K NOTE SATA is configured to support AHCI mode Allows you to configure the SATA drives on board The option is e SATA 0 Default Setting The drive is enabled This field controls if the hard drive errors for the integrated drives are reported during system startup Th
28. rd and pull the SIM card out to remove from the computer 11 Installing the SIM Card 1 Insert the SIM card into its slot on the computer and press until it clicks in place 2 Install the battery 3 Follow the procedures in After Working Inside Your Computer Removing the Base Cover 1 Follow the procedures in Before Working On Your Computer 2 Remove the battery 3 Perform the following steps to remove the base cover from the computer a Remove the screws that secure the base cover to the computer b Pry the edges of the base cover and remove the base cover from the computer 12 Installing the Base Cover 1 Lal Align the edges of the base cover on the computer and press it on the computer until it snaps in place Tighten the screws to secure the base cover to the computer Install the battery Follow the procedures in After Working Inside Your Computer Removing the Memory Follow the procedures in Before Working On Your Computer Remove the a battery b base cover Perform the following steps to remove the memory module s from the computer a Pry the retention clips away from the memory module s until the memory module s pop up b Remove the memory module s from the computer ow uwe 13 Installing the Memory 1 Insert the memory module into the memory socket and press until the memory module click in to place 2 Install the a base cover b battery 3 Follow
29. re performed 1 Power on the computer 2 As the computer boots press the lt F12 gt key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices 4 Ifyou wish to run a diagnostic test on a specific device press lt Esc gt and click Yes to stop the diagnostic test 5 Select the device from the left pane and click Run Tests 6 If there are any issues error codes are displayed Note the error code and contact Dell 44 Device Status Lights Icon Description Turns on when you turn on the computer and blinks when the computer is in a power management mode 8 Turns on when the computer reads or writes data Turns on steadily or blinks to indicate battery charge status Pp Turns on when wireless networking is enabled Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light Alternately blinking amber light with steady white light Constantly blinking amber light Light off White light on An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Temporary battery failure with AC adapter present Fatal battery failure with AC adapter present Battery in full charge mode w
30. self by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system e In Windows 8 1 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Or l On the Home screen touch the O and then select Shut down Using a mouse a Point to upper right corner of the screen and click Settings b Click the and select Shut down Or l On the Home screen click O and then select Shut down e In Windows 7 1 Click start 2 Click Shut Down 1 Click start 2 Click the arrow in the lower right corner of the Start menu as shown below and then click eds Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement
31. status lights audio connector memory card reader touchpad speakers network status light USB 3 0 connector with PowerShare 14 mini DisplayPort connector 15 HDMI connector 16 air vents 17 network connector 18 power connector Figure 3 Inside view Back 1 power connector 2 system fan 5 heatsink 4 speaker 5 memory module 6 hard drive 7 audio connector board 8 WLAN card 9 system board 10 coin cell battery Removing the Secure Digital SD Card 1 Follow the procedures in Before Working Inside Your Computer 2 Press in on the SD card to release it from the computer o e A 3 Slide the SD card out of the computer Installing The Secure Digital SD Card 1 Slide the SD card into its slot and press until it clicks into place 2 Follow the procedures in After Working Inside Your Computer 10 Removing the Battery 1 Follow the procedures in Before Working On Your Computer 2 Slide the release latches to unlock position and pull the battery to remove from the computer O gt Ws GS RSS CONS NS QS ROSS wr S AS ES NS ROO WOW wr WSs Installing the Battery 1 Insert the battery into its slot until the battery clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Subscriber Identity Module SIM Card 1 Follow the procedures in Before Working on Your Computer 2 Remove the battery 3 Press in to release the SIM ca
32. th a key from a user selected file Append from File Adds a key to the current database from a user selected file e Delete Deletes the selected key e Reset All Keys Resets to default setting e Delete All Keys Deletes all the keys K NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Description This field specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores This option is enabled by default Allows you to enable or disable multi core support for the processor The options are e All Default Setting e 1 37 Option Intel SpeedStep C States Control Intel TurboBoost Hyper Thread Control Rapid Start Technology Table 8 Power Management Option AC Behavior Auto On Time USB Wake Support 38 Description e 2 Allows you to enable or disable the Intel SpeedStep feature Default Setting Enable Intel SpeedStep Allows you to enable or disable the additional processor sleep states Default Setting Enable C states This option allows you to enable or disable the Intel TurboBoost mode of the processor Default Setting Enable Intel TurboBoost Allows you to enable or disable the Hyper Threading in the processor Default Setting Enabled This option allows you to enable or disable the Intel Rapid Start feature which
33. the computer a Disconnect the coin cell battery cable from the system board b Pull the coin cell battery from the adhesive under the system board c Remove the coin cell battery from the system board 17 Installing the Coin Cell Battery N 4 Connect the coin cell battery cable to the system board Attach the coin cell battery to the adhesive on the system board Install the a base cover b battery Follow the procedures in After Working Inside Your Computer Removing the Audio Connector Board 1 2 18 Follow the procedures in Before Working On Your Computer Remove the a battery b base cover Perform the following steps to remove the audio connector board from the computer a Disconnect the audio connector board cable from the system board b Remove the screw that secures the audio connector board to the computer c Lift and remove the audio connector board from the computer Installing the Audio Connector Board 2 a Place the audio connector board in its slot on the computer Tighten the screw to secure the audio connector board to the computer Connect the audio connector board cable to the system board Install the a base cover b battery Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 2 Follow the procedures in Before Working On Your Computer Remove the a battery b base cover Perform the following steps to remove the
34. tor Two 2W per channel Two 2W per channel Software program menus media controls and keyboard function keys 10 100 1000 Mbps Ethernet LAN e Internal wireless local area network WLAN Bluetooth e HSPA and 4G LTE WWAN optional Audio In Out one Combo Jack e One 19 pin HDMI connector e one 20 pin mini DisplayPort e One RJ 45 connector e Half mini card connector x 1 WLAN e Full mini card connector x 1 mSATA e One USB 3 0 compliant connectors e One USB 3 0 PowerShare connector One MultiMediaCard reader e SD XC e plus legacy SD e SDIO MMC e Mini MMC Bae supported in MMC compatibility mode only e Hi Density SD e Hi capacity SD e Corning Gorilla Glass NBT e Anti Reflective e Anti Smudge HD WLED Anti Glare 47 Display Size Active area X Y Dimensions Height Width Z height Front Back Weight with 4 cell battery Maximum resolution Maximum Brightness Refresh rate Operating Angle Minimum Viewing Angles Horizontal Vertical Pixel pitch Keyboard Number of keys Touchpad Active Area X axis Y axis Battery Type 48 13 30 inches e Non Touch 330 90 mm x 243 20 mm 13 03 inches x 9 57 inches e Touch 330 90 mm x 243 47 13 03 inches x 9 58 inches e Non Touch 243 20 mm 9 57 inches Touch 243 47 mm 9 58 inches 330 90 mm 13 03 inches e Non Touch 22 70 mm 0 89 inch e Touch 24 40 mm 0 96 inch e Non To
35. ts connector on the computer Press the WWAN card down and tighten the screw to secure the WWAN card to the computer Connect the antenna cables to their respective connectors marked on the WWAN card Apply stick the adhesive tape to secure the antenna cables to the WWAN card Install the a base cover b battery Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Perform the following steps to remove the system fan a Disconnect the system fan cable 1 and power cable 2 from the system board b Un route the power cable from its holder to access the system fan screw 3 7 NOTE Disconnecting the power cable is optional For easy removal of the system fan it is recommended to disconnect the power cable 23 c Remove the screws that secure the system fan to the computer Lift the system fan away from the computer Installing the System Fan 1 Perform the following steps to install the system fan a Place the system fan in its slot on the computer b Connect the system fan cable and power cable to the system board c Tighten the screws to secure the system fan to the computer d Route the power cable to its holder in the computer 2 Install the a battery 24 b base cover 3 Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1
36. tup The computer reboots 43 4 Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to Run tests automatically or in an interactive mode Repeat tests e Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully e View error messages that inform you of problems encountered during testing A CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages K NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests a
37. uch 22 70 mm 0 89 inch e Touch 25 60 mm 1 01 inch Non Touch 3 69 lb 1 67 kg 1366 x 768 pixels at 262 K colors 200 nits 60 Hz 0 closed to 187 5 40 45 CR gt 10 15 20 CR gt 10 0 2148 mm x 0 2148 mm e United States and Canada 82 keys e Europe and Brazil 83 keys e Japan 86 keys 81 00 mm 3 18 inches 41 00 mm 1 61 inches e 4 cell lithium ion 3 0 AHr 43 Whr Battery Dimensions Depth 4 cell and 6 cell Height 4 cell 6 cell Width 4 cell and 6 cell Weight 4 cell 6 cell Voltage 4 cell 6 cell Approximate charge time of battery with computer off Temperature range Operating Non operating Coin cell battery AC Adapter Type 65W Input voltage 100 VAC to 240 VAC Input current 1 70 A maximum Input frequency 50 Hz to 60 Hz Output current 3 34 A continuous Rated output voltage 19 50 VDC Dimensions Height 22 00 mm 0 87 inch Width 66 00 mm 2 60 inches Depth 106 00 mm 4 17 inches Temperature range e 6 cell lithium ion 3 0 AHr 65Whr 228 30 mm 8 99 inches 22 70 mm 0 89 inch 33 95 mm 1 34 inches 49 15 mm 1 94 inches 259 00 g 0 57 lb 364 00 g 0 80 lb 740V 11 10 V e 4cell 6 hours 6 cell 8 hours 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F 3 V CR2032 lithium ion 65W BFR PVC free 100 VAC to 240 VAC 170A 90W India only 100 VAC to 240 VAC 25A 50 Hz to 60 Hz 50 Hz to 60 Hz 4 62
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