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DELL UltraSharp UP2715K
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1. mDP cable 1x Connect mDP port on monitor to any mDP port on notebook 1 Notebook with DP port 2 Noted book with mDP 3 Power up Boot up the computer or notebook 4 Change resolution if necessary up to 3860 x 2160 6Q0HZ e Graphics card requirement Single DP port that is compliant to DP1 2 support HBR2 Troubleshooting 1 BIOS Post screen is not observed black screen during BIOS Post long period of black screen when monitor wake from sleep e To speed up monitor initialization disable monitor Sleep by OSD Menu gt Energy Settings gt Monitor Sleep gt Disable 2 Black screen e Ensure the graphics card support DP1 2 older DP version is not supported by UP2715K 3 Cannot achieve or image unstable at 5k3k resolution e Ensure your graphics card is Capable to support 4k2k e Use only the in box DP cables for connection to your PC Non DP certified or low quality DP cable may degrade signal integrity bandwidth resulting in reduced performance O Sp Setting Up the Monitor 27 1 Follow the connection guide 3 lurn on your computer 2 Turn on the monitor by pressing the 4 Change resolution if necessary up to power on off button mDP DP1 DP2 DP DP cable Connect DP1 port on monitor to any of DP port on docking station DP DP cable Connect DP2 port on monitor to any of DP port Eg NOTE Both E and have to be connected t
2. Dell UP2715K Su No mDP Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors See Troubleshooting for more information Setting the Maximum Resolution In Windows Vista Windows 7 Service Pack SP1 or Windows 8 Windows 8 1 1 For Windows 8 Windows 8 1 only select the Desktop tile to switch to classic desktop 2 Right click on the desktop and click Screen Resolution 3 Click the Dropdown list of the Screen resolution and select 5120 x 2880 4 Click OK If you do not see 5120 x 2880 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures 48 Operating the Monitor If you have a Dell desktop or portable computer e Go to www dell com support enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop e Goto the support site for your computer and download the latest graphic drivers e Goto your graphics card website and download the latest graphic drivers 74 NOTE lt may be necessary to adjust the font size when using the maxi mum resolution in this Display To change the font size go to Windows 7 and Windows 8 Windows 8 1 Control Panel gt Appearance and Personalization gt Display Refer to Font Size Adjustment Guide section for details Using the Tilt Swivel and Vertical Extens
3. Reset Energy Settings Menu Language Transparency Timer Allows you to enable or disable USB function during monitor standby mode NOTE USB ON OFF under standby mode is only available when the USB upstream cable is unplugged This option will be greyed out when the USB upstream cable plugs in Allow you to set Monitor sleep On or Off Select this option to restore default Energy Settings Dell UP2715K Energy Use O Brightness Contrast Language gt English Input Source Transparency gt 20 ee Color Timer gt 20s _ Display Lock Unlock 14 Audio Reset Menu Settings Wr Energy El Menu Personalize Others L Resolution 5120x2880 60Hz Language option to set the OSD display to one of eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese This function is used to change the OSD background from opaque to transparent Sets the length of time the OSD will remain active after the last time you pressed a button Use the EY and Rg buttons to adjust the slider in 1 second increments from 5 to 60 seconds Operating the Monitor 43 Lock Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked NOTE Lock function Either soft lock through OSD menu or hard lock Press and hold the button above power button for 10 sec Unlock function Only hard unlock Pr
4. FirePro W2100 W4100 W5100 and W7100 e Graphics card requirement With two DP ports that are compliant to DP1 2 support HBR2 DisplaylD 1 3 supporting Tile Display feature e AMD driver version revision later than 14 500 0 0 mDP DP1 DP2 DP DPcable e Connect DP1 port on monitor to any of DP port on graphics card DP DP cable Connect DP2 port on monitor to any of DP port on the same graphics card 2 Graphics card with mDP mDP DP1 DP2 tt DP mDP cables 2x Connect any DP port on monitor to any of DP port on the same graphics card Troubleshooting 1 BIOS Post screen is not observed black screen during BIOS Post long period of black screen when monitor wake from sleep To speed up monitor initialization disable monitor Sleep by OSD Menu gt Energy Settings gt Monitor Sleep gt Disable 5K3K resolution changed after recovery from PC standby Hibernate Reboot In certain cases graphics card may not detect the monitor properly when the monitor goes to sleep Disable monitor Sleep by OSD Menu gt Energy Settings gt Monitor Sleep gt Disable Reboot PC Cannot achieve or image unstable at 5k3k resolution 2 ee ports e Ensure your graphics card is ssssss Sseeee capable to support 5k3k o Use only tne in 90x DP cables for connection te y
5. feature check to determine if the intermittent problem occurs in selftest mode Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong Color Picture color e Try different color Preset Modes in not good Color Settings OSD e Change the Input Color Format to RGB or YPbPr in the Color Settings OSD e Run the built in diagnostics Image retention Faint shadow e Use the Power Management from a static image fromthe feature to turn Off the monitor left on the monitor static image at all times when not in use for for a long period of displayed more information see Power time appears on the Management Modes screen e Alternatively use a dynamically changing screensaver Troubleshooting 55 Product Specific Problems Problem Screen image is too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed The picture does not fill the entire screen Unable to see Post screen or Vbios setting Post BIOS is observed on one side of the screen Cause Image is centered on screen but does not fill entire viewing area OSD does not appear on the screen No picture the LED light is white The picture cannot fill the height or width of the screen May miss the post sc
6. Check the Power Button LED option under Energy Settings in OSD Menu Increase brightness amp contrast controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected via the Input Source menu Cycle power On Off Pixel that is permanently Off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Troubleshooting 53 Stuck on Pixels LCD screen has bright spots Brightness Picture too dim Problems or too bright Safety Related Visible signs Issues of smoke or sparks Intermittent Monitor Problems malfunctions on amp off Missing Color Picture missing color 54 Troubleshooting Cycle power On Off Pixel that is permanently Off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Reset the monitor to Factory Settings Adjust brightness amp contrast controls via OSD Do not perform any troubleshooting steps Contact Dell immediately Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to Factory Settings Perform monitor self test
7. Height compressed Width Depth 427 6 mm 16 8 inches 637 3 mm 25 1 inches 204 5 mm 8 1 inches Dimensions without stand Height Width Depth Stand dimensions Height extended Height compressed Width Depth Weight Weight with packaging Weight with stand assembly and cables 384 6 mm 15 1 inches 637 3 mm 25 1 inches 47 9 mm 1 9 inches 420 5 mm 16 6 inches 380 6 mm 15 0 inches 265 0 mm 10 4 inches 204 5 mm 8 1 inches 13 50 kg 29 70 lb 10 07 kg 22 15 lb Weight without stand assembly For wall mount or VESA mount considerations no cables Weight of stand assembly 7 14 kg 15 71 lb 2 24 kg 4 93 lb Reflection Characteristics Front frame gloss Reflectance 45 0 gloss unit 60 max User should consider the placement of the display as the front frame may cause disturbing reflections from surrounding light and bright surfaces 1 5 typ Environmental Characteristics Temperature Operating Non operating Humidity Operating Non operating O C to 35 C Storage 20 C to 65 C 4 F to 140 F Shipping 20 C to 65 C 4 F to 140 F 10 to 80 non condensing Storage 5 to 90 non condensing Shipping 5 to 90 non condensing 14 About Your Monitor Altitude Operating 5 000 m 16 404 ft max Non operating 12 191 m 40 000 ft max Thermal dissipation 580 21 BTU hour maximum 341 30 BTU hour typical Power Man
8. The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialog boxes shown below will continuously scroll through the screen Dell UP2715K o No DP Cable The display will go into Power Save Mode in 5 minutes C www dell com support monitors Dell UP2715K No MDP Cable The display will go into Power Save Mode in 5 minutes C www dell com support monitors 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn Off your monitor and reconnect the video cable then turn On both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly Troubleshooting 51 Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card 74 NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode Volume Input Source Menu D WN Pe Exit To run the built in diagnostics 1 Ensure that the screen is clean no dust par
9. disconnecting the main cable from the monitor Pin Assignments DisplayPort Connector DP in and DP out 1 19 Tr gt 2 20 Pin Number 20 pin Side of the Pin Number 20 pin Side of the monitor connector monitor connector 1 MLO p 11 GND 2 GND 12 ML3 n 3 MLO n 15 GND 4 ML1 p 14 GND 5 GND 15 AUX p 6 ML1 n 16 GND 7 ML2 p 17 AUX n 8 GND 18 HPD 9 ML2 n 19 DP_PWR Return 10 ML3 p 20 3 3 V DP_PWR Mini DisplayPort Connector 20 2 Pin Number 20 pin Side of the Pin Number 20 pin Side of the monitor connector monitor connector 1 GND 11 ML2 p 2 Hot Plug Detect 12 MLO p 5 ML3 n 13 GND GND 14 GND 5 ML3 n 15 ML1 n 6 GND 16 AUX p 7 GND 17 ML1 p 16 About Your Monitor 8 GND 18 AUX n 9 ML2 n 19 GND 10 MLO p 20 3 3 V DP_PWR Universal Serial Bus USB Interface This section gives you information about the USB ports that are available on the back and bottom of your monitor K NOTE The USB ports on this monitor are USB 3 0 compliant Transfer speed Data rate Power consumption Super Speed 5 Gbps 4 5 W Max each port Hi Speed 480 Mbps 2 5 W Max each port Full Speed 12 Mbps 2 5 W Max each port K NOTE Up to 1 5 A on USB downstream port port ET ss 4 with lightning icon with BC 1 2 compliance devices up to 0 9 A on the other 4 USB downstream ports USB Upstream Connector USB Downstream Connector 567 89 MLS Pin Number Signal Name Pin Number Signal Name
10. gt Energy Settings gt Monitor Sleep gt Disable DP DP cable Connect DP1 port on monitor to Primary DP port Port 0 on NVidia graphics card 2 5K3K resolution changed after recovery from PC standby Hibernate Reboot e Disable monitor Sleep by OSD Menu gt Energy Settings gt Monitor Sleep gt Disable o Ensure DP 1 ane DP 2 are connected to graphics PortO and O DP DP cable Connect DP2 port on 2 Quadro K5200 monitor to other DP K5000 K6000 E port on NVidia graphics ut At card Primary DP port 3 Cannot achieve or image unstable Port 0 at 5k3k resolution DRE 0 e Ensure your graphics card is capable to support 5k3k NOTE Both O ana O have to be connected to ISE gt nectedto Us Use only the in box DP cables for SUPPO TESOLUNOMUP to connection to your PC 5K3K Non DP certified or low quality DP cable may degrade signal integrity bandwidth resulting in reduced performance 4 Stretch image observed e Ensure that monitor DP2 is connected securely to graphics card 24 Setting Up the Monitor 1 Follow the connection guide below for DP cables connection 2 Turn On the monitor by pressing the power on off button 3 Power up Boot up the computer system 4 During BIOS Post mode you may observed a stretch screen content 5 Change resolution if necessary up to 5120 x 2880 60HZ e Recommended list of cards
11. lock the stand to the monitor using a M3 x 6mm screw screw not included To output the sound from audio input It is recommended to use either the port 5b or the USB downstream port on the rear side for your wireless USB device whenever possible About Your Monitor 11 Monitor Specifications Flat panel Specifications Screen type Active matrix TFT LCD Panel type In Plane Switching Viewable image dimensions Diagonal 68 5 cm 27 inches viewable image size Horizontal 596 74 mm 23 49 inches Vertical 335 66 mm 13 22 inches Pixel pitch 0 116mm 218 ppi Viewing angle 178 vertical typ 178 horizontal typ Luminance output 300 cd m typ 50 cd m2 min Contrast ratio 1000 1 typ Faceplate coating Edge to edge glass optical bonding with Anti reflective and Anti smudge coating Backlight LED edge light system Response Time 8 ms gtg typical Color depth 1 07 Billion True 10 bit Color gamut Typical 100 sRGB 99 Adobe RGB coverage Resolution Specifications Horizontal scan range 31 kHz to 180 kHz Vertical scan range 30Hz and 60Hz Maximum resolution 5120 x 2880 at 60Hz DP1 2 Video Supported Modes Video display capabilities DP playback 480p 576p 720p and 1080p Preset Display Modes Display Mode Horizontal Frequency Vertical Frequency Pixel Clock kHz Hz MHz 640 x 480 51 5 60 0 25 2 800 x 600 57 9 60 0 40 0 1024 x 768 48 4 60 0 65 0 1280 x 800 49 3 60 0 71 0 1280 x 1024 64 0 60
12. main monitor V Extend the desktop onto this monitor Resolution Colors Low High Highest 32 bit kd 1440 by 900 pixels How do I get the best display Advanced Settings 64 4 Setting Up Your Monitor Display b For Windows 7 Connect the external monitor s to your laptop or desktop using a DP cable and follow any of the below setup method Method 1 Using keyboard shortcut Win P i fp 1 Press the Windows logo key P on your keyboard P 2 While holding down the Windows logo key press P to toggle between the display selections amp Disconnect Projector Duplicate Extend Projector only AE ya Ma yA Method 2 Using the Screen Resolution menu 1 Right click on the desktop and click Screen resolution View sort by Refresh r i Pa LE Past Graphics Properties Graphics Options 3 NVIDIA Control Panel Next desktop background E Gadgets EX Personalize 2 Click Multiple displays to choose a display selection If you do not see the additional monitor listed click Detect E You may need to restart your system and repeat steps 1 to 2 if the system does not detect the added monitor Setting Up Your Monitor Display 65 Change the appearance of your displays r A a Display 2 Generic Non PnP Monitor Resolution 104 768 Orentatior Landscape A Vou must select Apply before making additional changes Make
13. update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desktop or a Dell portable computer with internet access 2 If you have non Dell desktop portable computer or graphic card 60 Setting Up Your Monitor Display Font Size Adjustment Guide At resolution 5120x2880 UP2715K is at 218PPI It is recommended to enlarge the desktop icon for easy viewing Please follow below guide to change font size to 150 or higher Windows 7 amp 8 de Coro so Appa ocd rasa play ie pat ger look Lip Change the size of all Sems Ria jarj rd er rra ony e dato rada ac leer lo rrpp ore ent post pet of the toes Fuss ion s Ta Let ares chose cree scaling ieee don al rar ce poeme Charge conte fes tist HE miles o rar fhe le of rome Eire om e dedo Care ordy e feed ine Deer pc ero de pr n ee bred dom Ar a her Ar e e di 4 pray Pm cam thos baram Blue ran breer spams aap on Select Larger 150 Control Panel gt Appearance and Personalization gt Display Windows 8 1 TU se roike pps rl Paan api Change the size of all dems Ble tri rad ca rra omy the dato mre acl dera lo rrpp re eng punt pet of the eee 2 Mr CLOS LG radar Leur EF a one choos one il eee tow all rer dapa Change conte Etes haut core riktad ol dra De dire oP perihing on ihe ton E Selec
14. 0 108 0 1600 x 1200 75 0 60 0 148 5 12 About Your Monitor 1920 x 1080 67 5 60 0 193 5 2560 x 1440 88 8 60 0 241 5 3840 x 2160 133 3 60 0 297 0 5120 x 2880 85 6 30 0 238 3 5120 x 2880 177 7 60 0 483 5 To display 5120 x 2880 at 60 Hz and 30 Hz both DP1 and DP2 must be connected DP source s graphics card must be DP1 2 certified and Tile display feature capable of supporting resolution up to 5120 x 2880 at 60Hz and its driver supports DisplaylD v1 3 Electrical Specifications Video input signals Digital video signal for each differential line predifferential line at 100 ohm impedance DP1 2 signal input support AC input voltage frequency current Inrush current 120 V 40 A Max 240 V 80 A Max 100 to 240 VAC 50 or 60 Hz 3 Hz 2 4 A Max Speaker Specifications Speaker rated power 2x16 W Frequency Response 200 Hz 20 kHz Impedance 4 ohm Physical Characteristics Connector type DisplayPort connector Mini DisplayPort connector USB 3 0 update stream port connector USB 3 0 down stream port connector x 5 Port with lightning icon is for BC 1 2 Signal cable type e Digital detachable DisplayPort to Mini DisplayPort 1 8 M cable e Digital detachable DisplayPort to DisplayPort 1 8 M cable e Digital detachable Mini DisplayPort to Mini DisplayPort 1 8 M cable e Digital detachable USB 3 0 1 8 M cable Dimensions with stand Height extended 542 1 mm 21 3 inches About Your Monitor 13
15. 1 VBUS 1 VBUS 2 D 2 D 3 D 3 D 4 GND 4 GND 5 StdB_SSTX o StdA_SSRX 6 StdB_SSTX 6 StdA_SSRX 7 GND_DRAIN 7 GND_DRAIN 8 StdB_SSRX 8 StdA_SSTX 9 StdB_SSRX 9 StdA_SSTX Shell Shield Shell Shield About Your Monitor 17 USB ports e 1 upstream bottom e 5downstream 1 at back 4 at bottom Power Charging Port the one on the rear cover Port with lightning icon supports fast current charging capability if the device is BC 1 2 compatible K NOTE USB 3 0 functionality requires a USB 3 0 compatible computer and devices K NOTE For computers running Windows 7 must have Service Pack 1 SP1 installed The monitor s USB interface works only when the monitor is On or in Power Save Mode If you turn Off the monitor and then turn it On the attached peripherals may take a few seconds to resume normal functionality 18 About Your Monitor Card Reader Specifications Overview EZ The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card The Flash Memory Card Reader is automatically recognized by Microsoft Windows Vista Windows 7 Service Pack SP1 and Windows 8 Windows 8 1 Once installed and recognized memory card slot appears drive letter All standard file operations copy delete drag and drop etc can be performed with this drive NOTE Install the Card Reader driver provided in the Drivers and Documentation
16. 9 WARNING Safety Instructions 59 FCC Notices U S Only and Other Regulatory Information 59 Contacte Delle 24444226 aria 2S Sas 59 6 Setting Up Your Monitor Display 60 Setting the display resolution to 5120 x 2880 maximum 60 Font Size Adjustment Guide 61 If you have non Dell desktop portable computer or graphic o 2d ae ok sin ote ee RN 62 Procedures for setting up dual monitors in Windows Vista Windows 7 or Windows 8 Windows 81 63 4 4 Contents About Your Monitor Package Contents Your monitor ships with the components shown below Ensure that you have received all the components and Contact Dell if something is missing K NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries K NOTE To set up with any other display mounting solutions please refer to the respective mounting solution setup guide for setup instructions e Monitor Stand Cable Cover About Your Monitor 5 6 About Your Monitor Power cable varies by countries DisplayPort cable DP to DP 1 pair DisplayPort cable Mini DP to DP 1 pair DisplayPort cable Mini DP to Mini DP USB 3 0 upstream cable enables the USB ports on the monitor Drivers and Documentation media Cleaning cloth Quick Setup Guide Safety and Regulatory Information Factory Cali
17. Connecting Your Monitor for cable attachment use the cable management slot to organize all cables as shown above Attaching the Cable Cover 30 Setting Up the Monitor Removing the Stand V4 NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a clean surface V4 NOTE This is applicable for a monitor with a stand For installation with other mounting solutions optional please refer to the respective mounting solution setup guide for set up instructions To remove the stand 1 Place the monitor on a flat surface 2 Press and hold the stand release button 5 Lift the stand up and away from the monitor Setting Up the Monitor 31 Wall Mounting Optional DNNN 1111 Screw dimension M4 x 10 mm Refer to the instructions that come with the VESA compatible wall mounting kit 1 Ci ON IS 32 Place the monitor panel on a soft cloth or cushion on stable flat table Remove the stand Use a screwdriver to remove the four screws securing the plastic cover Attach the mounting bracket from the wall mounting kit to the monitor Mount the monitor on the wall by following the instructions that came with the wall mounting Kit NOTE For use only with UL Listed Wall Mount Bracket with minimum weight load bearing capacity of 7 14 kg Setting Up the Monitor Operating the Monitor Using the Front Panel Controls Use the control buttons on the front o
18. DIA ATI Intel etc Refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com After installing the drivers for your Graphics Adapter attempt to set the resolution to 5120 x 2880 again NOTE If you are unable to set the resolution to 5120 x 2880 please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 5120 x 2880 Setting Up Your Monitor Display Procedures for setting up dual monitors in Windows Vista Windows 7 or Windows 8 Windows 8 1 Content a For Windows Vista b For Windows 7 c For Windows 8 Windows 8 1 d Setting Display Styles For Multiple Monitor a For Windows Vista Connect the external monitor s to your laptop or desktop using a DP cable and follow any of the below setup method Method 1 Using keyboard shortcut Win P gt 1 Press the Windows logo key P on your keyboard fy ij P 2 While holding down the Windows logo key press P to toggle between the display selections Disconnect Projector Duplicate Extend Projector only E AN EE mi Method 2 Using the Personalize 1 Right click on the desktop and click Personalize AMD VISION Engine Control Center View b Sort By j Refresh New k fe Personalize 2 Click Display Settings Setting Up Your Monitor Display 63 a Control Panel Appearan
19. Dell UltraSharp 27 Monitor User s Guide Model No UP2715K Regulatory model UP2715Kt K NOTE A NOTE indicates important information that helps you make better use of your computer VAN CAUTION CAUTION indicates potential damage to hardware or loss of data if instructions are not followed A WARNING WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2014 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2014 11 Rev AO1 C
20. Detect berry Display 112 Multiple Monitor Resolution Orientation Multiple displays Duplicate these displays 2 You must select Apply before making additional changes Project to a second screen or press the Windows logo key Ij P Make text and other thems larger or smaller What display settings thauld haate Cancel E Extend these displays This option is recommended when an external monitor is connected to a laptop and each monitor can display different screen independently to improve user convenience The relative position of the screens can be set up here for example monitor 1 may be set up to be to the left of monitor 2 or vice versa This depends on the physical position of the LCD monitor in relation to the laptop The horizontal line displayed on both monitors can be based on the laptop or external monitor These are all adjustable options and all a user need do is drag the monitor of the main screen to the extended monitor 70 Setting Up Your Monitor Display i For Windows Vista E Display Settings Monitor Drag the icons to match your monitors This is my main monitor if Extend the desktop onto this monitor Resolution Low g 1024 by 768 pixels How de I get the best display a Generic PnP Monitor on ATI Radeon HD 4800 Series Identify Monitors Colors High Highest 32 bit Advanced Settings a a ii For Windows 7 Change th
21. Media CD that comes with the monitor to ensure memory cards are detected properly when inserted into the card slot Features The Flash Memory Card Reader has the following features Supports Microsoft Windows Vista Windows 7 Service Pack SP1 and Windows 8 Windows 8 1 operating systems Mass Storage Class device No drivers are required under Microsoft Windows Vista Windows 7 Service Pack SP1 and Windows 8 Windows 8 1 Supports various memory card media The following table lists the memory cards supported SD MS MMC Slot Number lash memory cards type MS Pro HG High Speed Memory Stick HSMS Memory Stick PRO MSPRO Memory Stick Duo w Adapter 1 MS Duo Secure Digital Mini SD Secure Digital Card Mini Secure Digital w Adaptor TransFlash SD including SDHC MultiMediaCard MMC About Your Monitor 19 Maximum Card Capacity Supported by the UP2715K card reader Support Maximum Card type Support Specification Capacity by Spec UP2715K Memory Stick Pro HG MS Pro HG SupporlUsB 3 0 speed 32 GB Supported MS Duo emay IER eue 32 GB Supported Specification SD rer 1 TB Supported support USB 3 0 speed Multi Media Card MMG System Specification 0e PONS General USB 2 0 3 0 High Speed Device USB High Speed OOOO Device compatible gt nd os Microsoft Windows Vista Windows 7 Service Pack PP SP1 and Windows 8 Windows 8 1 Connection type Plug and Play Capa
22. W Energy Menu Personalize Others Resolution 5120x2880 60Hz Brightness Brightness adjusts the luminance of the backlight Press the El button to increase brightness and press the KA button to decrease brightness min O max 100 NOTE Manual adjustment of Brightness is disabled Preset Modes is set to CAL1 or CAL2 Contrast Adjust Brightness first and then adjust Contrast only if further adjustment is necessary Press the EM button to increase contrast and press the button to decrease contrast min O max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen NOTE Manual adjustment of Contrast is disabled when Preset Modes is set to CAL1 or CAL2 36 Operating the Monitor Input Source DP 5K3K mDP 4K2K ae Color Use the Input Source menu to select between different video signals that may be connected to your monitor Dell UP2715K Energy Use IIED D Brightness Contrast DP 5K3K w mDP 4K2K aa Color _ Display T Audio Y Energy Menu Personalize Others lt Resolution 5120x2880 60Hz Select DP 5K3K input when you are using the DisplayPort DP connector Press the J button to select the DisplayPort input source Select mDP 4K2K input when you are using the Mini DisplayPort DP connector Press the button to select the Mini DisplayPort
23. agement Modes If you have VESA s DPM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA Horizontal Vertical Video Power Power Modes Sync Sync Indicator Consumption E E Active Awe White 190w typical operation 170 W maximum L than 0 5 W Active Off Glowing A nde Inactive Inactive Off White Less than 1 2 W with USB Hub Switch Off Off Less than 0 5 W K NOTE The monitor will achieve the stated Active Off power approximately 1 minute after it has entered into Active Off mode The OSD will only function in the normal operation mode When any button is pressed in Active Off mode the following message will be displayed Dell UP2715K There is no signal coming from your computer Press any key on the keyboard or move the mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu Activate the computer and the monitor to gain access to the OSD NOTE This monitor is ENERGY STAR compliant About Your Monitor 15 K NOTE Zero power consumption in OFF mode can only be achieved by
24. ately improve their visual enjoyment to 5120 x 2880 UHD quality 72 Setting Up Your Monitor Display i For Windows Vista amp Display Settings Monitor Drag the icons to match your monitors Identify Monitors Resolution Colors Low High Highest 32 bit 1440 by 900 pixels How do I get the best display Advanced Settings LK cms J ay lt lt ee ll E Display Settings es Monitor s Drag the icons to match your monitors Identify Monitors a Generic PnP Monitor on ATI Radeon HD 4800 Series Resolution Colors Low 0 High Highest G2 bit 1024 by 768 pixels How dol get the best display Advanced Settings ox J cancel apply Setting Up Your Monitor Display 73 ii For Windows 7 Change the appearance of your displays Identify Display 1 Mobile PC Display Resolution 1024 x 768 Orientation Landscape 7 Multiple displays Show desktop only oni_y You must select ctr yd is nal changes Show desktop only on 1 Make this my mi chevy desktop only an 2 Connect to a projector or press the MY key and tap P Make text and other items larger or cmaller What display settings should choose Display 11 Mobile PC Display Resolution 1024 x 768 Orientation Landscape Duplicate these displays A You must select Extend these displays nal changes Show desktop only on 1 Make this my meer ktop onlyon A
25. bility You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so that the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors 20 About Your Monitor Maintenance Guidelines Cleaning Your Monitor WARNING Read and follow the Safety Instructions before cleaning the monitor A WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your antistatic screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution Suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compresse
26. bration Report Product Features The Dell UltraSharp 27 Monitor Model UP2715K has an active matrix thinfilm transistor TFT liquid crystal display LCD and LED backlight The monitor features include 68 5 cm 27 inch active area display measured diagonally with 5120 x 2880 via Dual DP cable connection 3840 x 2160 resolution via single DP cable connection plus full screen support for lower resolution Wide viewing angle to allow viewing from a sitting or standing position or while moving from side to side Tilt swivel pivot and vertical extension adjustment capabilities Built in speakers 2x 16W acoustically tuned by Harmon Kardon Removable pedestal and Video Electronics Standards Association VESATM 100 mm mounting holes for flexible mounting solutions Plug and play capability if supported by your system On Screen Display OSD adjustments for easy set up and screen optimization Software and documentation media includes an information file INF Image color Matching File ICM Dell Display Manager software application and product documentation Dell Display Manager included comes in the CD attached with the monitor Security lock slot Asset Management Capability Energy Star Compliant EPEAT Gold Compliant RoHS compliant BFR PVC Free monitor excluding cables Arsenic Free glass and Mercury Free Energy Gauge shows the energy level being consumed by the monitor in real time TCO Certif
27. cables on the same computer Use all of the cables only when they are connected to different computers with appropriate video systems 22 Setting Up the Monitor Connecting the DP cables Types of DP cables DP DP cables 2x Detachable cable clips Detachable cable clips Identical cable mDP mDP cable 1x CL 17 Setting Up the Monitor 23 1 Follow the connection guide below 3 Power up Boot up the computer for DP cables connection system 2 lurn On the monitor by pressing 4 Change resolution if necessary up to the power on off button 3120 X 2080 6047 A e Recommended list of cards Quadro K2200 K4200 K5200 K2000 K4000 K5000 and K6000 e Graphics card requirement With two DP ports that are compliant to DP1 2 support HBR2 DisplaylD 1 3 supporting Tile Display feature e Nvidia driver version rev R343 00 or later mDP DP1 DP2 e 1 Quadro K2200 K4200 Troubleshooting 1 BIOS Post screen is not observed K2000 K4000 on black screen during BIOS Post Primary DP port long period of black screen when tt Port 0 monitor wake from sleep o a als Ensure ithe montor DP 1 i connected to graphics card Port Gana DP 2 is connected to Port 1 Power off and on the monitor ana re boot ihe PC system e To speed up monitor initialization disable monitor Sleep by OSD Menu
28. ce and Perconalization Personalization Personalize appearance and sounds Chase belay mt Winds Calor and Appeairanee F Adjust font se APT por ms Fine tune the color and style of your windows Desktop Background Choose from available backgrounds or colors or use ome of your own pictures to decorate the desktop H Soneen Sawer Change your sereen saver or adjust when it displays A sereen caver is a picture or animation that covers your screen and appears when your computer is idle for a set period of time 4 a nn Change which sounds are heard when you de evertheng trom geting mad te emptang your Recycle Bin Mouse Pointers Pick a different mouse pointer You can also change how the mouse pointer locks during such activities a chechang and selecting pe Thame Change the theme Themes can change a wide range of visual and auditory elements at one time including the appearance ef menus icons backgrounds screen savers some computer sounds and mante pointers mos Adjust your montos resolution which changes Ure wee po mors or hewer ema fil on the screen Fou can alee control mentor fheker refresh rate 3 Click Identify Monitors E You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor Display Settings Monitor Drag the icons to match your monitors Identify Monitors 1 Generic PoP Monitor on ATI Radeon HD 4800 Series 4 This is my
29. d air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as dark colored monitors may scratch and show white scuff marks more than light colored monitors To help maintain the best image quality on your monitor use a dynamically changing screen saver and turn Off your monitor when not in use About Your Monitor 21 Setting Up the Monitor Attaching the Stand Y4 NOTE The stand is detached from the monitor when it is shipped from the factory K NOTE This stand attaching instruction is applicable for the stand shipped with the monitor For other mounting solutions optional please refer to their respective set up instructions To attach the monitor stand 1 Remove the monitor protective cover and place the monitor on it 2 Fitthe two tabs on the upper part of the stand to the groove on the back of the monitor 3 Press the stand down till it snaps into its place Connecting Your Monitor A WARNING Before you begin any of the procedures in this section follow the Safety Instructions To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect the DP DisplayPort cables to the corresponding video port on the back of your computer K NOTE Do not use all the
30. d may not detect the monitor properly when the monitor goes to sleep e Disable monitor Sleep by OSD Menu gt Energy Settings gt Monitor Sleep gt Disable o Reboot PC 4 Cannot achieve or image unstable at 5k3k resolution e Ensure your graphics card is capable to support 5k3k o Use only the in pex DP cables Tor connection to your PG Non DP certified or low quality DP cable may degrade signal integrity bandwidth resulting in reduced performance 5 Stretch image observed o Ensure tne moniter DP2 por ie connect properly t the DP port oi the docking station Connecting the USB 3 0 cable After you have completed connecting the DP mDP cables follow the procedure below to connect the USB 3 0 cable to the computer and complete your monitor setup 1 Connect the upstream USB 3 0 port cable supplied to an appropriate USB 3 0 port on your computer 2 Connect the USB 3 0 peripherals to the downstream USB 3 0 ports on the monitor 3 Plug the power cables for your computer and monitor into nearby outlet 4 Turn On the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Troubleshooting CAUTION The graphics are used for the purpose of illustration only Appearance of the computer may vary Setting Up the Monitor 4 29 Organizing the Cables After attaching all necessary cables to your monitor and computer See
31. e appearance of your displays Display 1 Mobile PC Display x Resaltar Orientation Land Multiple displays Extend these display Detect Identify i Duplicate these displays Ay You must Ll are mei nal changes As Show desktop only on 1 EE Show desktop only on 2 Connect to a projector or press the AY key and tap P Make text and other items larger or smaller ANA LUISA SELLERS shui choose What display setting ld 1 OK Cancel Apply Setting Up Your Monitor Display 71 iii For Windows 8 Windows 8 1 a Screen Resolution lela 8 m on Appearance and Feronalization Display Screen Resolution a a _Sesrch Control Pane D Change the appearance of your displays OO aplay 2 DELL UP2715K Li Detect Identity Resalutior Dnentabion Multiple displays Extend these displays Y You must select Apply before making additional changes Propect toa second soreen or press the Windows loge k y a F Make tert and other cerns liper or Grille What display settings should choose OK Cancel Apply E Show desktop only on Display the status of a particular monitor This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor Most current laptops support mainstream resolutions As shown in the figure above the resolution of the laptop monitor is only 3840 x 2160 but after connecting a 27 external LED monitor users can immedi
32. e stand from monitor The Dell service tag is used for Dell warranty and customer service management purposes and for records of the base system Connect your USB device You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor Use to organize cables by placing them through the slot It is recommended to use this port for your wireless USB device whenever possible About Your Monitor 4 9 Side View Flash Memory Card Reader slot 10 About Your Monitor Bottom View 1 Label Description 1 2 3a 3b 5a Sb 6 7 AC power connector Mini DisplayPort connector DisplayPort in connector 1 DisplayPort in connector 2 USB upstream port USB downstream ports Stand lock feature Built in speakers 2 3a 3b 4 5a 5b Use To connect the monitor power cord Connect your computer with e mDP to mDP cable or e mDP to DP cable for 4K2K max resolution Connect both connectors to your computer with a pair of e DP to DP cables or e DP to mDP cables for 5K3K max resolution Connect the USB cable that comes with your monitor to the computer Once this cable is connected you can use the USB downstream connectors on the monitor Connect your USB devices You can only use these connectors after you have connected the USB cable to the computer and USB upstream connector on the monitor To
33. er proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the Menu button to launch the OSD menu and display the main menu Dell UP2715K Energy Use O Brightness Contrast 1 Input Source Le Color Display q Audio WW Energy El Menu Personalize gt MO E L Resolution 5120x2880 60Hz 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the or Y button once to activate the highlighted option 4 Press the and buttons to select the desired parameter 5 Press the mg button to enter the slide bar and then use the EM or button according to the indicators on the menu to make your changes 6 Press the f button once to return to the main menu to select another option or press the PY button two or three times to exit from the OSD menu Operating the Monitor 4 35 Menu and Icon Den Description Energy Use This meter shows the energy level being consumed by the monitor in real time Brightness Use this menu to activate Brightness Contrast d Contrast adjustment Dell UP2715K Energy Use O Brightness Contrast F i Input Source ae Color ts Display m Audio
34. ess and hold the button above power button for 10 sec Reset Menu Select this option to restore default Menu settings Settings Personalize User can select from Preset Modes Brightness Contrast Input Source Aspect Ratio and set as Shortcut key Dell UP2715K Energy Use O Brightness Contrast Shortcut Key 1 gt Volume Input Source Shortcut Key 2 Input Source ee color Reset Personalization liam Display 1 Audio W7 Energy El Menu Personalize gt Others L Resolution 5120x2880 60Hz Reset Allows you to restore shortcut key to the default Personalization setting 44 4 Operating the Monitor Other _ Auto Rotate Select this option to adjust the OSD settings such as the DDC CI LCD Conditioning and so on Dell UP2715K Energy Use D Brightness Contrast Auto Rotate On E Input Source 0107 01 Enable Le Color LCD Conditioning gt Disable __ Display Reset Other Settings 1 Audio Factory Reset Reset All Settings Y Energy Menu Personalize Others lt C Resolution 5120x2880 60Hz This display is equipped with an orientation sensor Rotating the display from Landscape to Portrait in wall mount will automatically trigger the OSD to be rotated accordingly If Dell Display Manager DDM is installed and with Suitable PC graphics card the screen content will also be rotated accordingly Set Auto Rotate to Off to disable t
35. f the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change Volume 1 Input Source 2 Menu 3 Exit 4 5 The following table describes the front panel buttons d Use this button to directly access the Volume Shortcut key des Volume E Use this button to choose from a list of Input Shortcut key ne Input Source Operating the Monitor 33 Use the Menu button to launch the on screen display OSD and select the OSD Menu See Accessing the Menu System Use the Exit button to go back to the main menu or exit the OSD main menu Use the Power button to turn the monitor On and Off The white LED indicates the monitor is On and Power with power fully functional light indicator glowing white LED indicates DPMS Power Save Mode Front Panel Button Use the buttons on the front of the monitor to adjust the image settings Front Panel Button Description 1 1 Use the Up button to adjust increase Up ranges items in the OSD menu i 2 Use the Down button to adjust decrease Dane ranges items in the OSD menu 3 3 V4 Use the OK button to confirm your OK selection 4 4 Use the Back button to go back to the Back previous menu 34 Operating the Monitor Using the On Screen Display OSD Menu Accessing the Menu System K NOTE If you change the settings and then eith
36. his feature Operating the Monitor 45 DDC CI LCD Conditioning Reset Other Settings Factory Reset DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance etc to be adjustable via software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor Dell UP2715K Energy Use D Brightness Contrast Auto Rotate E input Source DDC CI a Color jx Display r Audio LCD Conditioning Disable Reset Other Settings Factory Reset W Energy El Menu de Personalize L Resolution 5120x2880 60Hz Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting Enable Dell UP2715K Energy Use D Brightness Contrast Auto Rotate 1 Input Source DB Bier el Sigs Color En Display r Audio LCD Conditioning Enable Reset Other Settings eee Factory Reset W Energy El Menu Personalize L Resolution 5120x2880 60Hz Select this option to restore default other settings such as DDC CI Reset all OSD settings to the factory preset values 46 Operating the Monitor OSD Warning Messages When the monitor does not support a particular resolution mode you will see the following message Dell UP2715K The current inpu
37. ied Displays Meets NFPA 99 leakage current requirements Compatible with Adobe and sRGB color standards Factory calibrated SRGB and Adobe RGB input source to a delta E of less than 2 for brand new Dell UP2715K monitor Dedicated Custom Color Mode 6 axis Color control for Saturation Hue Gain RGB and offset RGB 12 bit internal processing About Your Monitor 7 e USB 3 0 Card Reader SD Mini SD HSMS MSPRO MMC e Suppots DisplayPort Mini DisplayPort sources with DP1 2 with HBR2 DisplaylD1 3 with Tile feature Do not support DP1 1a and older standard Identifying Parts and Controls Front View Volume Input Source Menu Exit side panel controls Label Description 1 Function buttons For more information see Operating the Monitor 2 Power On Off button with LED indicator 8 About Your Monitor Back View LW NF Back view Label Description 1 8 VESA mounting holes 100 mm x 100 mm behind attached VESA Cover Regulatory label Security lock slot Barcode serial number label Stand release button Service tag label USB downstream port with battery charging Cable management slot 7 5 6 8 Back view with monitor stand Use Wall mount monitor using VESA compatible wall mount kit 100 mm x 100 mm Lists the regulatory approvals Secures monitor with security cable lock Refer to this label if you need to contact Dell for technical support Releas
38. input source Use the Color Settings menu to adjust the monitor s color settings Dell UP2715K Energy Use HN e Brightness Contrast Input Color Format gt RGB 1 Input Source Gamma PC ya Color Preset Modes Standard Display Reset Color Settings r Audio Y Energy El Menu de Personalize Others L Resolution 5120x2880 60Hz Operating the Monitor 4 37 Input Color Allows you to set the video input mode to Format e RGB Select this option if your monitor is connected to a computer or DVD player using the HDMI or DP Mini DP cable e YPbPr Select this option if your DVD player supports only YPbPr output Gamma Allows you to set the Gamma to PC or MAC Preset Modes Allows you to choose from a list of preset color modes Dell UP2715K Energy Use D Brightness Contrast Input Color Format Standard Input Source Gamma Multimedia Preset Modes Movie E Display Reset Color Settings Game 1 Audio Paper WB Energy Color Temp El Menu Color Space Personalize Custom Color p Others lt L Resolution 5120x2880 60Hz e Standard Loads the monitor s default color settings This is the default preset mode e Multimedia Loads color settings ideal for multimedia applications Applies to HDMI input with CEA timing YUV color domain only e Movie Loads color settings ideal for movies Applies to HDMI input with CEA timing YUV color d
39. interface is not working 58 Troubleshooting e Reinsert the media and write or erase again Format the media for writing or erasing the same folder or file name Format the media for writing or erasing the same folder or file name Verify that the write protect switch of the media is unlocked Check that your monitor is powered On Reconnect the upstream cable from your computer to the monitor Reinsert the media Switch Off and then turn On the monitor again Reboot the computer Appendix WARNING Safety Instructions For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces A WARNING Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards For information on safety instructions see the Product Information Guide FCC Notices U S Only and Other Regulatory Information For FCC notices and other regulatory information see the regulatory compliance website located at http www dell com regulatory_compliance Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell pro
40. ion 74 NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions K NOTE The stand is detached when the monitor is shipped from the factory Operating the Monitor 49 Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor K NOTE To use the Display Rotation function Landscape versus Portrait view with your Dell computer you require an updated graphics driver that is not included with this monitor To download the graphics driver go to www dell com support and see the Download section for Video Drivers for latest driver updates V4 NOTE When in Portrait View Mode you may experience performance degradation in graphic intensive applications 5D Gaming etc 50 Operating the Monitor Troubleshooting VAN CAUTION Before you begin any of the procedures in this section follow the Safety Instructions Self Test Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn Off both your computer and the monitor 2 Unplug the video cable from the back of the computer 3 Turn On the monitor
41. li ihe 2 DP ports from the source originates from one single DPW 2 channel it will not have enough bandwidth O DP DP cable az to support 5K3K 60Hz e g some Connect DP1 port on docking systems monitor to any of DP port on graphics card o 3 O r 3 5K3K resolution changed after recovery from PC standby Hibernate Reboot Port1 respectively In certain cases graphics card may not detect the monitor properly when the monitor goes OR COP Disable monitor Sleep by OSD Menu gt Energy Settings gt Monitor Sleep gt Disable Reboot PC 4 Cannot achieve or image unstable at 5k3k resolution e Ensure your graphics card is capable to support 5k3k e Use only the in box DP cables for connection to your PC Non DP certified or low quality DP cable may degrade signal integrity bandwidth resulting in reduced performance DP DP cable Connect DP2 port on A monitor to any of DP port on the same graphics card 5 Stretch image observed e Ensure that monitor DP2 is connected properly to graphics card 26 Setting Up the Monitor 1 Follow the connection guide below for DP cables connection 2 Turn On the monitor by pressing the power on off button DP mDP cable 1x Use one of the DP mDP cables to connect mDP port on monitor to the DP port on notebook mDP DP1 DP2 S ee t E port mDP
42. matting Solution Right click the My Computer icon on the desktop Click on Manage In the Computer Management window that appears select Disk Management In the list of drives that appear in the right panel right click the removable drive and then click Change Drive Letter and Paths Select Change and in the drop down box that appears specify a drive letter for the removable drive NOTE While choosing the drive letter choose one that is not assigned to the mapped network drives Click OK then click OK once again in the screen that appears e Right click the drive in Explorer and choose Format from the resulting menu Troubleshooting 57 The media has been ejected during writing or erasing Despite the disappearance of the pop up window the media has been ejected while the LED was blinking Cannot format or write on the media Card reader is not working Displays the error message Error copying file or folder Displays the error message Cannot write folder folder name or file file name during writing or Cannot remove folder folder name or file file name While erasing you cannot write or erase in the same folder or file name Although the pop up window disappears during writing if you eject your media while the LED is still blinking then you cannot complete your action on the media Write protect switch is enabled USB
43. o support resolution up to 5K3K on docking station Connection Guide for 4K2K 60Hz mDP DP1 DP2 Video 2 DP mDP cable 1x Use one of the DP mDP cables to connect the mDP port on the monitor to the DP port on the computer 28 Setting Up the Monitor 5120 x 2880 SUAZ Recommended list of docking stations Dell E Port Plus Advanced Port Replicator with USB 3 0 to be docked with Dell notebooks having following internal graphics cards a Nvidia Graphics KX000 or KX200 series driver r343 00 or later b AMD Graphics WX000 or WX100 series driver later than r14 500 0 0 Example Dell Precision M4800 M6800 Troubleshooting 1 BIOS Post screen is not observed black screen during BIOS Post long period of black screen when monitor wake from sleep e To speed up monitor initialization disable monitor Sleep by OSD Menu gt Energy Settings gt Monitor Sleep gt Disable 2 Not able to display 5120 x 2880 60Hz e Ensure that both DP ports at the source supo DPI Ss DisplayiD 1 3 tile display feature e Dell E Port Plus Advanced Port Replicator with USB 3 0 docking system can only support up to 5k3k 30HZ e Ak2K is not supported in 2 cable DP docking configuration Connect single DP irom tne dock Video 2 DP port to the monitor miniDP port for 4k2k resolution 3 5K3K resolution changed after recovery f rom PC standby Hibernate Reboot e In certain cases graphics car
44. omain only e Game Loads color settings ideal for most gaming applications e Paper Loads brightness and sharpness settings ideal for viewing text Blend the text background to simulate paper media without affecting color images Applies to RGB input format only e Color Temp The screen appears warmer with a red yellow tint with slider set at 5 000K or cooler with blue tint with slider set at 10 000K 38 Operating the Monitor e Color Space Allows users to select the color space Adobe RGB sRGB CAL1 CAL2 Color Space SRGB CAL1 CAL2 Adobe RGB This mode is compatible with Adobe RGB 99 coverage SRGB Emulates 100 sRGB CAL1 CAL2 User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software Dell Ultrasharp Color Calibration Software works with the X rite colorimeter i1Display Pro The ilDisplay Pro can be purchased from the Dell Electronics Software and Accessories website NOTE Accuracy of sRGB Adobe RGB CAL1 and CAL2 are optimized for RGB input color format NOTE Factory Reset will remove all calibrated data in CAL1 and CAL2 Operating the Monitor 4 39 e Custom Color Allows you to manually adjust the color settings Press the EM and NM buttons to adjust the Red Green and Blue values and create your own preset color mode Use the EM and M4 buttons to select the Gain Offset Hue Saturation Custom Color Off
45. ontents 1 About Your Monitor 5 Package COMITE y bd 26 sd e UE Se OU e 5 Product FeatureS si 4 sum e a a de 7 Identifying Parts and Controls 8 Monitor Specifications Are SMS De de ESS 12 Plug and Play Capability 20 LCD Monitor Quality and Pixel Policy 20 Maintenance Guidelines 21 2 Setting Up the Monitor 22 Attaching the Stand 22 Connecting Your Monitor gt oaa aaa a e a re a 22 Connecting the DP cables 23 Types of DP cables 23 Organizing the Cables 44 4 444 44 ua sui 30 Attaching the Cable Cover 30 Removing the Stand 31 Wall Mounting Optional 32 3 Operating the Monitor 33 Using the Front Panel Controls 55 Using the On Screen Display OSD Menu 59 Setting the Maximum Resolution 48 Using the Tilt Swivel and Vertical Extension ooa 49 Rotating the MONITO seca ia he 50 Contents 3 4 Troubleshooting 51 Le LU Gk Sk Oh Se a E E 51 BUE DIAGN OSUCS LANGER eh ee ee le a A t a 52 Common Problems rela 6294 8S 2286 4 S 53 Product Specific Problems 56 Troubleshooting the Card Reader 57 5 Appendix 5
46. ore making additional changes Make thas my main dewlay Project to a second screen or press the Windows logo key EN P Make teat and other terms larger or smaller What display settings should choose 68 Setting Up Your Monitor Display d Setting Display Styles For Multiple Monitor After the external monitor s have been set up users can select the desired display style from Multiple displays menu Duplicate Extend Show Desktop On EZ NOTE Please optimize the size of the icons and fonts on multiple monitors to suit the user preference E Duplicate these displays Duplicate the same screen on two monitors with the same resolution chosen based on the monitor with a lower resolution For Windows Vista DUPLICATE NOT AVAILABLE ii For Windows 7 Change the appearance of your displays Display 1 Mobile PC Display Resolution Onentation ay Multiple displays d these disp Duplicate these displays FUN You must selec Extend these displays pnal changes Show desktop only on 1 Show desktop only on 2 Connect to a projector or press the MY key and tap P Make text and other items larger or smaller What display settings should choose Detect yl Identify OK Cancel Apply Setting Up Your Monitor Display 69 iii For Windows 8 Windows 8 1 j gt 7 a Appesrance and Fersonalicalron Duplay Screen Resolution Change the appearance of your display
47. our PC Non DP certified or low quality DP cable may degrade signal integrity bandwidth resulting in reduced performance Connect only DP1 on the monitor to any DP port of the graphics card Power up the monitor and PC system After getting a stable image eg 4k2k resolution connect DP2 of monitor to another DP port of the same graphics card Stretch image observed Ensure that monitor DP2 is connected properly to graphics card Setting Up the Monitor 25 1 Follow the connection guide below 3 Power up Boot up the computer for DP cables connection system 2 lurn On the monitor by pressing 4 During BIOS Post mode you may the power on off button observed a stretch screen content 5 Change resolution if necessary up to 5120 x 2880 60Hz eu Recommended list of cards Well Precision 11700 Opuplex 9020 e Graphics card requirement With two DP ports that are compliant to DP1 2 support HBR2 DisplaylD 1 3 supporting Tile Display feature e Intel driver version revision later than 10 18 10 3510 ST mDP DP1 DP2 Troubleshooting E 1 BIOS Post screen is not observed black screen during BIOS Post long period of black screen when monitor wake from sleep To speed up monitor initialization disable monitor Sleep by OSD Menu gt Energy Settings gt Monitor Sleep gt Disable 2 Not able to display 5120 x 2880 60Hz e Ensure that both DP ports at the source suppor DPLZ
48. reen or Vbios setting during boot up The picture cannot fill the whole screen 56 Troubleshooting Solution Check the Aspect Ratio setting in Display Settings OSD Reset the monitor to Factory Settings Turn Off the monitor unplug the power cord plug back and then turn On the monitor Check the signal source Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check to make sure Video Source to DisplayPort or Mini DisplayPort or HDMI is powered and playing video media Check whether the signal cable is plugged in properly Re plug the signal cable if necessary Reset the computer or video player Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the built in diagnostics Disable sleep mode in monitor and reboot PC Turn Off the Monitor Sleep in Energy settings OSD then reboot PC to show the Post screen or Vbios This is expected behavior for some graphics card Full screen will be displayed after graphics card driver is loaded Troubleshooting the Card Reader CAUTION Do not remove the device while reading or writing media Doing so may cause loss of data or malfunction in the media Problem Drive letter is not assigned Windows XP only Drive letter is assigned but the media is not accessible Cause Conflict with network drive letter The media needs refor
49. set Hue Saturation Gain Select it to adjust input RGB signal gain level default value are 100 Offset Select it to adjust RGB black level offset value default value are 50 to control your monitor base color Hue Select it to adjust RGBCMY hue value individually default value are 50 Saturation Select it to adjust RGBCMY saturation value individually default value are 50 Hue This feature can shift color of video image to green or purple This is used to adjust the desired flesh tone color Use EM or kA to adjust the hue from 0 to 100 Press EM to increase the green shade of the video image Press M to increase the purple shade of the video image NOTE Hue adjustment is available only for Movie and Game mode 40 Operating the Monitor Saturation Reset Color Settings o Display Aspect Ratio Sharpness Response Time Reset Display Settings This feature can adjust the color saturation of the video image Use EM or BA to adjust the saturation from 0 to 100 Press EM to increase the monochrome appearance of the video image Press M to increase the colorful appearance of the video image NOTE Saturation adjustment Is available only for video input Resets your monitor s color settings to the factory defaults Use the Display Settings to adjust image Dell UP2715K Energy Use O Brightness Contrast Aspect Ratio gt 16 9 Input Source Sharpne
50. ss 50 ee Color Response Time Fast _ Display Reset Display Settings r Audio W Energy El Menu Personalize Others L Resolution 5120x2880 60Hz Adjust the image ratio to Wide 16 9 Auto Resize 4 3 or 1 1 This feature can make the image look sharper or softer Use EM or KA to adjust the sharpness from 0 to 100 Allows you to set the Response Time to Normal or Fast Select this option to restore default display settings Operating the Monitor 4 41 id Audio Volume Reset Audio Setting Energy Power Button LED Use the Audio Settings menu to adjust the audio settings Dell UP2715K Energy Use IHM D Brightness Contrast Volume gt 50 Input Source Reset Audio Settings a ee Color EN Display Audio W Energy El Menu Personalize Others L Resolution 5120x2880 60Hz Allows you to increase the speaker volume Use El and kA buttons to adjust the speaker volume from 0 to 100 Resets your monitor audio settings to the factory defaults Dell UP2715K Energy Use IHM WD Brightness Contrast Power Button LED gt On During Active Input Source ra Color En Display q Audio Monitor sleep Enable Reset Energy Settings LEUR Personalize Others L Resolution 5120x2880 60Hz Allows you to set the power LED indicator On or Off 42 Operating the Monitor USB Monitor Sleep
51. t Larger up to 200 Control Panel gt Appearance and Personalization gt Display Setting Up Your Monitor Display 61 If you have a Dell desktop or a Dell portable computer with internet access 1 y Go to http www dell com support enter your service tag and download the latest driver for your graphics card After installing the drivers for your Graphics Adapter attempt to set the resolution to 5120 x 2880 again NOTE If you are unable to set the resolution to 5120 x 2880 please contact Dell to inquire about a Graphics Adapter that supports these resolutions If you have non Dell desktop portable computer or graphic card In Windows XP 1 2 3 4 Right click on the desktop and click Properties Select the Settings tab Select Advanced Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc Refer to the graphic card provider website for updated driver for example http www ATl com OR http www NVIDIA com After installing the drivers for your Graphics Adapter attempt to set the resolution to 5120 x 2880 again In Windows Vista Windows 7 or Windows 8 Windows 8 1 1 2 5 4 62 Right click on the desktop and click Personalization Click Change Display Settings Click Advanced Settings Identify your graphics controller supplier from the description at the top of the window e g NVI
52. t ettir Connect to a projector or press the i key and tap P Make text and other items larger or smaller What display settings should choose OK Cancel Appy 74 4 Setting Up Your Monitor Display iii For Windows 8 Windows 8 1 a Appearance and Personalitateon Display Screen Resolution Change the appearance of your displays Detect Unplay 2 DELL UP2715K w Resolution 1306 Tee Orientation Landycage Multiple displays Show desktop only on 1 Duplicate these due pls You must selecl Exend these displays Project to a second screen or press the Windows logo key E P Make text and other ems larger or smaller What display settings should choose hs a e Appearance and Personalisation Display Serten Resolution w a Search Control Pane a Change the appearance of your displays Detect o Display 2 DELL UP2715K Resolution 1366 761 Orientation Landscape Multiple displays Show desktop onlyon2 Permet pes a Duplicate these displays A You must select E tend these displays nal changes Show esitan andy on 1 Lake t it nay m Pret lo a second sereen en press lee Windows logo key SB F Malos bid and other benne larger or emallar What display settengs should choose OE Lancel apply Setting Up Your Monitor Display 75
53. t timing is not supported by the monitor display Please change your input timing to or any other monitor listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 5120 x 2880 You will see the following message before the DDC CI function is disabled Dell UP2715K The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function When monitor enters Power Save Mode the following message appears Dell UP2715K Entering Power Save Mode EHH Activate the computer and wake up the monitor to gain access to the If you press any button other than the power button one of the following messages will appear depending on the selected input Operating the Monitor 47 Dell UP2715K There is no signal coming from your computer Press any key on the keyboard or move the mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu If either DP or m DP input is selected and the corresponding cable is not connected a floating dialog box as shown below appears Dell UP2715K o No DP Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors
54. thes my mam display Connect te a projector or press the Mf key and tap P Make ted and other meme larger or smaller What display settings should choose c For Windows 8 Windows 8 1 Connect the external monitor s to your laptop or desktop using a video cable DP HDMI etc and follow any of the below setup method Method 1 Using keyboard shortcut Win P 1 Press the Windows logo key P on your keyboard j 2 While holding down the Windows logo key press P to toggle between the display selections Second screen arreti Method 2 Using the Screen Resolution menu 66 Setting Up Your Monitor Display 1 From the Start screen select Desktop tile to switch to the Classic Windows desktop 2 Right click on the desktop and click Screen resolution View b sort by Refresh Paste Paste shortcut 3 Click Multiple displays to choose a display selection If you do not see the additional monitor listed click Detect Setting Up Your Monitor Display 67 E You may need to restart your system and repeat steps 1 to 3ifthe system does not detect the added monitor Screen Resolution e gt E Appearance and Peronalizabion Display b Screen Resolution Change the appearance of your displays lo 6 Display 2 DELL UP2715K Resoluteor 1366 x 768 Onentation Landscape Multiple displays Extend these displays Le A You must select Apply bef
55. ticles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press the Button 4 on the front panel again The color of the screen changes to red Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display in green blue black white screens The test is complete when the white screen appears lo exit press the Button 4 again If you do not detect any screen abnormalities upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer 52 Troubleshooting Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions Problem No Video Power LED Off No Video Power LED On Missing Pixels Cause No picture No picture or no brightness LCD screen has spots Solution Ensure that the video cable connecting the monitor and the computer is properly connected and secure Verify that the power outlet is functioning properly using any other electrical equipment Ensure that the power button is depressed fully Ensure that the correct input source is selected via the Input Source menu
56. vides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit htto www dell com support 2 Verify your country or region in the Choose A Country Region dropdown menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you Appendix 59 Setting Up Your Monitor Display Setting the display resolution to 5120 x 2880 maximum For maximum display performance while using the Microsoft Windows operating systems set the display resolution to 5120 x 2880 pixels by performing the following steps In Windows XP 1 Right click on the desktop and click Properties 2 Select the Settings tab 5 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 5120 x 2880 4 Click OK In Windows Vista Windows 7 and Windows 8 Windows 8 1 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 5 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 5120 x 2880 4 Click OK If you do not see 5120 x 2880 as an option you may need to
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