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Hewlett Packard Enterprise ProLiant DL80 G9

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1. eene enne 73 5 PCI riser cage assembly option NN 77 GPU enablement option oooocccoooocncnononononononononoonnncncononnnnnnnonnnnnnononnnnno nono o rro nn rn nro nn 80 FlexibleLOM enablement 85 Redundant power supply eene eene nenne nenne 88 HP Trusted Platform Module 93 Installing the Trusted Platform Module borra 94 Retaining the recovery key password iS 95 Enabling the Trusted Platform Module taa otra etna neut rbi ean 96 A EE 97 BA T 97 Storage cabling NNI TET TEE T E 97 4 bay LFF non hot plug SATA drive cabling 11 06 eene enne nnns 97 lt 98 4 bay LFF hot plug SAS SATA drive cabling ia 98 8 bay LFF non hot plug SATA drive cabling 99 S hay LFF hot plug SATA drive cabling 2 100 S ba
2. e When an expansion board is installed in a PCI riser cage option located in the system board PCle3 x16 slot 1 primary PCI riser cage Fan 1 must be installed PCle3 x16 slot 4 secondary PCI riser cage Fan 5 must be installed e na redundant fan mode If one fan fails the system continues to operate without redundancy This condition is indicated by a flashing amber Health LED If two fans fail the system shuts down e minimum fan requirement to make this server bootable is o Two fans fans 3 and 4 for a single processor configuration o Four fans fans 3 4 5 and 6 for dual processor configuration Installing the fan option WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 Power down the server page 20 2 Remove all power Hardware options installation 66 a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Remove the air baffle on page 26 To determine which fan blanks need to be removed to install the additional fans see Fan population guidelines on page 66 7 Remove the fan blank LA 8 Install the fan 9
3. 111 Erase Eu uL LE 111 Scripting Toolkit for Windows and line 112 HP Service Pack for iia 112 HP Smart Update Manager 112 HP UEFI System Utilities ciues dara 113 Using HP UEFI System Utilities 113 FHexible DGGt e e NEN RNE 113 Restoring and customizing configuration settings is 114 Secure Bart qu uti a lea UR RH REUS 114 Embedded UEFI shell 115 Embedded Diagnostics 115 HP RESTful API support for 22 115 Re entering the server serial number and product 115 Utilities and features ai A e e isa 116 HP Smart Storage Administrator 116 Automatic Server Recovery 116 PS A a CURRERE a FARA 116 Redundant ROM 2 0 117 Keeping the system current 117 Access to HP Support 2 44 000 0202 0002011 000000000000 117 Updating firmware or System ROM iia tia 118
4. 119 Software and TREO Eae ee ea 120 Operating System Version Support 120 A A 120 HP operating systems and virtualization software support for ProLiant servers 121 HP Technology Service Pola larisa dada 121 Change control and proactive notification casta rta in 121 MT eru ce dca UON OE 122 Troubleshooting TORGUEBOS caedi ca 122 o AAA AA 123 125 125 Belarus Kazakhstan Russia marking P nes ea oe tl 125 Turkey RoHS material content eene 126 Ukraine RoHS material content declaration errors orinando 126 Warranty informaliofi 126 NIMM ouv uina dpt n 127 Contents 5 Preventing electrostatic wise after iii 127 Grounding methods to prevent electrostatic discharge 127 a A ey eee ee ee ee ee eT ee ee ee ee ere 128 Environmental Specifications id 128 Mechanical specification cd Co qua ec E RE desee ete a Ec eu Pha Re 128 Power supply specifications 129 Hot plug power
5. 2 LFF hotplug drives Box 3 LFF hotplug drives Description pe AAA 277 EMS ESPIGA CET Serial label pull tab information A double sided serial label pull tab is present in the front panel of servers using the thumbscrew rack ears The following server labels are attached to this pull tab e Topside Server serial number label and the customer asset tag label e Reverse side Default iLO account information and the server QR code label Use your mobile device to scan the QR code label to display the server mobile product page http www hp com qret dl8O0gen9 This page contains links to server setup information spare part numbers QuickSpecs troubleshooting resources and other useful product links In servers using the quick release latch rack ears these server labels are attached on the external front edge of the access panel Component identification 8 Front panel LEDs and buttons e Front panel LEDs and buttons in a 4 LFF chassis with thumbscrew rack ears e Front panel LEDs and buttons in an 8 bay LFF chassis with thumbscrew rack ears Component identification 9 rem pasipo UID button LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress e 4 Hz cycle per sec iLO manual reboot sequence initiated e 8 Hz cycle per sec iLO manual reboot sequence in progress Off
6. Close the access panel latch The access panel slides to a closed position Use a T 15 Torx screwdriver to tighten the access panel latch screw Remove the air baffle Z CAUTION For proper cooling do not operate the server without the access panel expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To remove the component 2 Power down the server page 20 If you are performing non hot plug procedure remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Operations 26 5 Remove the air baffle Install the air baffle Z CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To install the component 1 Install the air baffle 2 Install the access panel on page 25 3 Doone ofthe following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 Operations 27 4 Power up the server on page 20 Remove the PCI riser ca
7. SARS HES ATREA ANASARE FAS I Sic CSR PH FALE EL LURK S AGE AEB RAIDER EBRR TAE HPRHRERO gt AE ABER CSR ADA EA AER HARE HP BASA ERRSSIPS CARA 5 ALFER BR DRE EU TERRE I SC GBS AIRES HP EB AMAR RADAR AE EAA MERA gt HP B3 TRAMA RE IAEA 27554 2573 8 YE http www hp com go selfrepair Support and other resources 136 1179 gu Te ASS Fe AHS 3299 20 TS AS 58542 2 71 54 2124 FEICS FSS OS ASSO AS 212 SOt HES HP MHA S lal FE MBIA BAA AA CSR HSS ASSO Fel7t BASHA HPS AS FSS Suo APSA DAS FUSS SUC CSR FEAE E IA SR 918148 1 4 2 7 AFER Att HPO 0 FSS 14138 23 89 0 4H 50 CH St SSH Y SP ELO aH ix MER APSO BH O FESS Felt Is iS SpA gr ASAH HPOL 0 260 WAS 23 87 ASA TALS Al Sl oder LS MAA 5301 uper 71 RO 758 WSC a UF FSS 17 ME SIGE BAENA GO Hse 124 99 SA MHA ASAAS Sa HSS 042 Illustrated Parts Catalogoll EAHA UE E CSR MD SHS 22410 4852 3 OS SAA HHO 75 50 0 04 AAA 40 e
8. Specifications Environmental specifications Temperature range ee Operating 10 C to 35 C 50 F to 95 F Nonoperating 30 C to 60 C 22 F to 140 F Relative humidity noncondensing Minimum to be the higher more moisture of 12 C 10 4 F dew point or 8 relative humidity Maximum to be 24 C 75 2 F dew point or 90 relative humidity 5 to 95 38 7 C 101 7 F maximum wet bulb temperature Operating Nonoperating All temperature ratings shown are for sea level An altitude derating of 1 0 C per 304 8 m 1 8 F per 1000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Maximum rate of change is 20 C per hour 36 F per hour The upper limit and rate of change might be limited by the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended e 5 Cto 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level with an altitude derating of 1 0 per every 175 m 1 8 F per every 574 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft e 40 C to 45 C 104 F to 113 F at sea level with an altitude derating of 1 0 C per every 125 m 1 8 per every 410 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft The approved hardware configurations for this system are listed on the HP website http www hp com servers ASHRAE Mechanical specifications 8 76 cm
9. 6 Install the FlexibleLOM riser cage F Hardware options installation 86 Install the FlexibleLOM adapter 8 Remove the fan blank from fan bay 5 9 Hardware options installation 87 10 Install the fan in fan bay 5 Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed 11 Install the air baffle on page 27 12 Install the access panel on page 25 13 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 14 Power up the server on page 20 Redundant power supply option Install the RPS backplane option to improve power efficiency and enable power redundancy Power redundancy requires the installation of two power input modules This module is a separately purchased option and is not part of the RPS backplane option kit When this RPS backplane and a single power input module are installed in the server you can install or remove a second power input module without powering down the server N WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug th
10. Component identification 15 Item Description 31 Mini SAS connector 2 PCle connectors 1 3 and 4 are associated with processor 1 2 PCle connectors 6 and 7 are associated with processor 2 DIMM slot locations DIMM slots are numbered sequentially 1 through 4 for each processor The supported AMP modes use the letter assignments for population guidelines ll Ch3 Chi Ch3 rCh4 Ch24 D BAI ll 1 1 II I 1 II ll BI 2 1 I 1 II 1 I I 1 II I 1 II 1 ARI RA A A POSEEN E The arrow points to the front of the server System maintenance switch Off 4 security is enabled On 4 security is disabled Off System configuration can be changed On System configuration is locked Component identification 16 of Off Power on password is enabled On Power on password 15 disabled S of Off No function On ROM reads system configuration as invalid Off Set default boot mode to On Set default boot mode to legacy a f su jJ 52 To access the redundant ROM set S1 55 56 to on When the system maintenance switch position 6 15 set to the On position the system 15 prepared to erase all system configuration settings from both CMOS and Z CAUTION Clearing CMOS and or del
11. Deactivated Health LED Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System critica NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity pex Power On Standby Solid green System on button and system power Flashing green 1 Hz cycle per sec Performing power on sequence LED Solid amber System in standby Off No power presentt When all four LEDs described in this table flash simultaneously a power fault has occurred For more information see Power fault LEDs on page 10 If the health LED indicates a degraded or critical state review the system IML or use LO to review the system health status 1 Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the front cable is disconnected Power fault LEDs The following table provides a list of power fault LEDs and the subsystems that are affected Not all power faults are used by all servers Removable HP Flexible Smart Array controller Smart SAS HBA controller Power backplane or storage backplane 8 flashes Power supply 9 flashes Component identification 10 Rear panel components Slot 6 PCle3 x8 8 4 1 low profile standup Slot 4 PCle3 x16 16 8 4 1 low profile standup Slot 1 PCle3 x
12. 85H 82 7 30 APSE 710 2 SA Es 4AZt 3501 752 50 7 AS AR ASA Ase CSS 350 YY FES HPS SHEA FS CSR FED S X S BH BBO HA HPS HHE ke 390 ABE 72 4 54 SAA 21 591 0 HPS EHU o Y 2 50 4 ZE MRO O HO A Bray st SE 4 WA HHO Hoy HSS APS 18 4 25 SS HPS TE ESY FS PES Hgg 088 SSAA Y Aa 23 4 x e 227801 t e APA St 2 27 ASAAO 54 e 50 119 2 1901 cap HP 2 AFO E hitp www hp com go selfrepair S H ASA S Support and other resources 137 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection application program interface ASHRAE American Society of Heating Refrigerating and Air Conditioning Engineers ASR Automatic Server Recovery BP backplane CAS column address strobe CSA Canadian Standards Association CSR Customer Self Repair DDR3 double data rate 3 DDR4 double data rate 4 Acronyms and abbreviations 138 DPC DIMMs per channel FAT file allocation table FBWC flash backed write cache GPU graphics processing unit HBA host bus adapter HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager IEC Inte
13. or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the server into a telco rack order the appropriate option kit at the RackSolutions com website http www racksolutions com hp Follow the server specific instructions on the website to install the rack brackets Use the following information when connecting peripheral cables and power cords to the server Setup 36 WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server 15 installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top To install the server in an HP Compaq branded Telco or a third party rack 1 Install the server and cable management arm option into the rack See the documentatio
14. remove the primary PCI riser cage Remove the PCI riser cages on page 28 9 Connect the SATA cable a Connect the SATA cable to the system board b Route the cable through the white cable clip on the left hand side of the chassis and then connect the split ends of the cable to the drive backplane 10 If removed install the primary PCI riser cage Install the PCI riser cages page 29 11 Install the air baffle on page 27 12 Install the access panel on page 25 13 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 Hardware options installation 48 14 Power up the server on page 20 15 Install the drives Drive options on page 43 Drive cable options Use these drive cable options to install an HP Host Bus Adapter or an HP Smart Array Controller board option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Mini SAS cable option for 4 bay LFF hot plug drive configurations This section describes how to connect the Mini SAS cable option to upgrade the 4 bay LFF hot plug drive connection from the onboard storage controller to an HP Smart HBA option To connect the cable option 1 2 Power down the server on page 20 Remove all power a Dis
15. AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts Hardware options installation 61 9 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED 10 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket Z CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket AN CAUTION Close and hold down the processor cover socket while closing the processor locking levers The levers should close without resistance Forcing the levers closed can damage the processor and socket requiring system board replacement Hardware options installation 62 11 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 12 Remove the thermal interface protective cover from the heatsink 13 Install the heatsink a Position the heatsink on the processor backplate b Tighten one pai
16. a de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVAC O Algumas pecas da HP n o sao projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca no cat logo de pecas ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos pega CSR de reposi o se a peca com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a peca com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis peca com defeito deve ser enviada com a documentac o correspondente no material de transporte fornecido Caso n o o fa a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a paga todas as despesas de transporte de devolu o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servic
17. a rack select a location that meets the environmental standards described in this section Space and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack Setup 32 e minimum clearance of 63 5 cm 25 in in front of the rack e leave a minimum clearance of 76 2 cm 30 in behind the rack e leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front door and expel warm air through the rear door Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet Z CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack 15 not filled by a server or rack component the gaps between the components cause changes in airflow through the rack and across the servers Cover all gaps with blanking panels to maintain proper airflow AN CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 Series Racks provide proper server c
18. del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea
19. does not erroneously mark the external drives as failed when the server is powered up To install the component 1 Power down the server on page 20 2 Remove all power a Disconnect each power cord from the power source Hardware options installation 58 4 aw _ b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Remove the air baffle on page 26 Install the HP Smart Storage Battery on the server xD eu Install the air baffle on page 27 Install the access panel on page 25 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 10 Power up the server on page 20 Processor option The server supports single processor and dual processor operations AN CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server overheating always populate each processor socket with a processor socket cover and a processor blank or a processor and a heatsink Z CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number IMP
20. door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Athankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie
21. from the drive backplane and the HBA Hardware options installation 52 b Release the Mini SAS cables from the white cable clip the left hand side of the chassis Hardware options installation 53 9 15 16 Install the storage controller Connect the common end of the Mini SAS Y cable to the controller option Route the split ends of the Mini SAS Y cable through the white cable clip on the left hand side of the chassis and then connect the cables to the drive backplanes If removed install the primary PCI riser cage Install the riser cages on page 29 Install the air baffle on page 27 Install the access panel on page 25 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 Power up the server on page 20 If you are planning to install new drives install them now Drive options on page 43 Hardware options installation 54 Controller options The server ships with an embedded HP Dynamic Smart Array B140i Controller For more information about the controller and its features see the HP Dynamic Smart Array B 140i RAID Controller User Guide on the HP website http www hp com go smartstorage docs Upgrade options exist for an integrated array controller For a list of supported options see the product QuickSpecs on the HP website http www hp com go q
22. into the rack o Install the server into the rack Installing the server into the rack on page 36 Power up the server on page 20 GPU enablement option Before installing a high power GPU in the server be sure that the power supplies support the installation of the option Because of the high power requirements for the GPU a 900 W power supply might be required For more information see the HP Enterprise Configurator website http h30099 www3 hp com configurator For more information on estimation of power consumption and proper selection of components see the HP Power Advisor website http www hp com go hppoweradvisor For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website htip www hp com go qs To install the component 1 2 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 Hardware options installation 80 o Remove the server from the rack on page 22 4 Remove the access panel on page 24 5 Remove the air baffle on page 26 6 Remove the primary PCI riser cage blank 7 If necessary release the hot plug power supply GPU BP1 power connector from the cable clip Hardware options installation 81 8 Connect
23. is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc7 32774 aspx Hardware options installation 96 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website http www hp com products servers platforms Z CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Storage cabling 4 bay LFF non hot plug SATA drive cabling Drive power cable SATA cable Ili Cabling 97 4 bay LFF hot plug SATA drive cabling 9 4 Hem Description _ Drive power cable 2 Mini SAS cable 4 bay LFF hot plug SAS SATA drive cabling e Drives connected to an HBA option Mem Description Drive power cable MASAS Cabling 98 e Drive
24. nennen eene nnns 8 Front panel LEDs and buttons 1 0 0000 0 ene rennen nnn e enne eene 9 Power A 10 R ar panel componens rsisi ad 11 Rear panel LEDS M 12 riser sad a da dal 13 System board 15 DIMM slot loca cds 16 System maintenance 1 11 1 ee eene enne eene nennen enne etri eene ens 16 NMI functionality 17 IE 17 HP SmartDrive LED a Dead p 18 ETS se MUNI Ga ME MM UNDE 19 perii isanne 20 Power Up the 20 Power AAA A A 20 Extend the server from the rack Luise 20 Remove the server from the IAS A 22 Access the product rear panel 23 Opening the cable management arm 23 Remove the security bezel optional sss 24 Remo
25. of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to HP website hitp www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez a HP de remplacer ces pi ces les codts de d placement et main d ceuvre du service vous seront factur s Facultatif Pieces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces
26. or service partners identifies that the repair can be accomplished by the use of a part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period
27. power load between available AC supply branch circuits e allow the overall system AC current load to exceed 80 of the branch circuit AC current rating e not use common power outlet strips for this equipment e Provide a separate electrical circuit for the server For more information on the hot plug power supply and calculators to determine server power consumption in various system configurations see the HP Power Advisor website http www hp com go hppoweradvisor Electrical grounding requirements The server must be grounded properly for proper operation and safety the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source recommends the use of a PDU that is either permanen
28. reduce the risk of personal injury or damage to the equipment adequately stabilize the rack before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one component is extended Setup 35 WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building structure Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include o Server e Power cord e Rack rail hook and loop strap e Rack mounting hardware kit e Printed setup documentation In addition to the supplied items you might need 1 25 Torx screwdriver to loosen the shipping screws located inside the server quick release latch rack ears e 10 15 Torx screwdriver e Flathead screwdriver e Hardware options Installing hardware options Install any hardware options before initializing the server For options installation information refer to the option documentation For server specific information refer to Hardware options installation on page 43 Installing the server into the rack To install the server into a rack with square round
29. repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 132 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur
30. s Supported DIMM specifications Tipe ee S S S S S RDIMM 2133 MI s RDIMM 2133 MI s ee 558 Romm CTI 9268 Populated DIMM speed MT s Dol 2133 M Del 2135 MIA LRDIMM 2133 MT s HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is Hardware options installation 68 performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports one DIMM slot DIMM slots are identified by number and by letter Letters identify the population order Slot numbers are reported by ROM messages during boot and are used for error reporting For the DIMM slot locations see DIMM slot locations on page 16 Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from
31. steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase For more information about the Erase Utility see the HP Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs Scripting Toolkit for Windows and Linux The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support Proliant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiant STK HP Service Pack for ProLiant SPP is a comprehensive systems software drivers and firmware solution delivered as a single package with major server releases This solution uses HP SUM as the deployment to
32. supply call PE cen 129 Suppor A 130 Before you Contact nn nono 130 HP contact information RM 130 Customer Self Repair coooococccnoooncncoononcncooonnonocoonnnnnconnononnonnnnnnncnon 130 138 BSE A 143 I UOS CUM E 144 Contents 6 Component identification Front panel components e 4 bay LFF non hot plug drive model tem Description aoo peneme M USB 2 0 ssid 2 0 Serial label pull tab Serial label pull tab information on page 8 LFF non hot plug drives e 8 bay LFF non hot plug drive model em Description 00004 USB 2 0 connector 2 0 connector Serial label pull tab Serial label pull tab information on page 8 LFF non hot plug drives Component identification 7 e 8 bay LFF hot plug drive model Description USB 2 0 connector Serial label pull tab Serial label pull tab information on page 8
33. the IML in several ways including the following e From within HP SIM e within HP UEFI System Utilities on page 113 e From within the Embedded UFFI shell on page 115 e From within operating system specific IML viewers o For Windows IML Viewer o Forlinux IML Viewer Application e From within the 4 web interface e within HP Insight Diagnostics on page 111 Software and configuration utilities 109 HP Insight Remote Support HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications can be sent to your authorized HP Channel Partner for onsite service if configured and available in your country For more information see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c Class Enclosures on the HP website http www hp com go insightremotesupport docs HP Insight Remote Support is available as part of HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support central connect When you use the embed
34. 16 16 8 4 1 low profile standup Slot 1 PCle3 x16 16 8 4 1 full height full length GPU riser optional or Slot 1 PCle3 x8 8 4 1 full height half length riser optional Slot 2 PCle3 x8 8 4 1 full height half length riser optional Non hot plug power supply Hot plug power supply bay 2 7 Mem 6 7 Ho 10 13 14 15 16 Component identification 11 Rear panel LEDs LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress 4 Hz cycle per sec iLO manual reboot sequence initiated 8 Hz cycle per sec iLO manual reboot sequence in progress Off Deactivated NIC link LED Green Network link Off No network link NIC activity LED Power supply LED Solid green Link to network Flashing green Network active Off No network activity Solid green Normal Off One or more of the following conditions exists e Power is unavailable e Power supply failed e Power supply is in standby mode e Power supply error Component identification 12 PCle riser board slot definitions e riser cage assembly Install in the primary PCle riser board connector GPU enablement option on page 80 1 Full height full length PCle3 x16 16 8 4 1 e Twoslot PCI riser cage assembly Install in the primary PCle riser board connector Two slot PCI riser cage assembly option o
35. 2 of the 2 Mini SAS Y cables PN 12 bay LFF drive Controller 2 slot PCI riser 779619 B21 model Installing the storage controller and FBWC module options To install the component 1 2 Power down the server page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 Remove the server from the rack on page 22 Remove the access panel on page 24 If you intend to use FBWC module install module on the storage controller Depending on the controller model the cable connector on the cache module might be facing up or down when the module 15 installed on the controller board a Connect the cache module backup power cable to the module Hardware options installation 56 b Install the cache module on the storage controller 6 Install the storage controller Expansion board options on page 73 7 cache module is installed on a storage controller located in the onboard PCle3 x8 slot 3 connect the cache module backup power cable to the system board 8 cache module is installed on a storage controller located in the two slot PCI riser cage do the following a Guide the cache module backup power cable underneath the rear end of the riser cage b Install the two slot PCI riser cage Install the PCI riser cages on page 2
36. 3 45 in 63 43 cm 24 97 in 4820 1896 11 Weight approximate values Specifications 128 Power supply specifications Depending on the installed options and or the regional location where the server was purchased the server is configured with one of the following power supplies e 550 W Power Supply PN 730941 B21 e 900 W Gold AC Power Input Module PN 744689 B21 This is supported when the two bay HP RPS Backplane option 745813 B21 is installed Redundant power supply option on page 88 These are Entry Level Power Supply products for HP ProLiant servers For more information about the power supply features specifications and compatibility see the HP website http www hp com go proliant powersupply A CAUTION Check the system and power supply input ratings before powering up the server Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server see the HP Power Advisor website http www hp com go hppoweradvisor Specifications 129 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log HP ProLiant Gen8 or later products Download and have available an Active Health System log for 7 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligen
37. 76_div pdf Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS Software and configuration utilities 108 HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy The Active Health System in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru pro
38. 9 Hardware options installation 57 Connect the cache module backup power cable to the system board 9 Connect all necessary internal cables to the storage controller For internal drive cabling information see Storage cabling on page 97 10 If you are planning to install an HP Smart Storage Battery Pack install it now Installing the HP Smart Storage Battery on page 58 11 Install the access panel on page 25 12 Doone of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 13 Power up the server on page 20 14 If you are planning to install new drives install them now Drive options on page 43 For more information about the integrated storage controller and its features select the relevant user documentation on the HP website http www hp com go smartstorage docs To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs Installing the HP Smart Storage Battery For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs AN CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system
39. 97 FBWC module 56 firmware 117 120 firmware update 112 118 119 120 firmware update application System Utilities 118 119 firmware update tools 118 119 flash ROM 119 flexible boot control 113 FlexibleLOM adapter 85 FlexibleLOM riser board 13 85 FlexibleLOM riser cage 85 Foundation Care Services 121 front cabling 105 front panel buttons 9 front panel cabling 105 front panel components 7 front panel LEDs 9 fwupdate command embedded shell 118 fwupdate utility 107 118 G GPU enablement 80 GPU power cabling 104 GPU riser board 13 80 grounding methods 127 grounding requirements 34 127 H hardware options installation 36 43 health driver 116 health LED 9 heatsink installing 59 help resources 130 hot plug drive installing 46 hot plug power supply 88 129 hot plug power supply calculations 129 HP Care Pack Services 32 121 HP Collaborative Support 121 HP contact information 130 HP Insight Diagnostics 111 HP Insight Diagnostics survey functionality 111 HP Insight Online 107 110 HP Insight Online direct connect 110 HP Insight Remote Support software 110 121 HP Proactive Care 121 HP RESTful 109 115 HP Service Pack for ProLiant 107 111 112 HP Smart Storage Battery 58 HP Smart Storage Battery cabling 103 HP Smart Update Manager overview 107 112 SmartDrive LED definitions 18 HP SmartMemory 68 HP SSA HP Smart Storage Administrator 107 116 HP Support
40. A ARES CR E HP GX HP EA CSR HP APRA CSR BBE EXE PDA AE SHAH IDEA E MRE EX A BA a 35 AD AS Minn FA ERRE 6 ATMERARENBE HP FRAME PHILA S CSR EME TT ERA MATERARA RINSE Tas ARMAR BARKE BARA UA Bid HP CSR MBH AIS EY PIB AS A RO 25 MRK HSA HP GH EH 5 TI ERO ARRAIA RA Ae HP TRE SERIE EARTE MARIA RA HEERS RES SAB THEMES ARAM HP http www hp com go selfrepair 7 RES CSR BL 818 AREA gt HP sk SRESHHIEEJRTMEE TFA LIFE CSR E Bll HP HAAS HAGE BIR CSR IS PR FEARAI CE ERIN EE HP Ryu ARIS AT ASAI SMH ER FH ERAS AAS o ERAS SA BT EP RAS ERY gt MA BSR BURIBESE MAA gt mist Ait RU CRISI S MEME gt Hiit Rt
41. Center 121 HP Support Materials 117 HP Systems Insight Manager SIM 109 111 HP technical support 121 130 HP Trusted Platform Module option 93 HP website 130 humidity 128 identifying the server shipping carton contents 36 iLO account information 7 iLO connector 11 Insight Diagnostics 111 117 Insight Online direct connect 110 installation services 32 installing hardware 43 installing server 36 integrated array controller 49 55 Integrated Lights Out iLO 107 109 Integrated Management Log IML 109 Intelligent Provisioning 107 110 111 113 internal USB connector 15 116 L LED health 10 11 LED system power 9 LEDs drive 18 LEDs front panel 9 LEDs 9 12 Index 145 LEDs power fault 10 LEDs power supply 10 LEDs rear panel 12 LEDs unit identification UID 9 12 legacy USB support 116 M maintenance guidelines 117 mechanical specifications 128 memory configurations 71 memory dump 17 memory options 68 memory subsystem architecture 69 memory Advanced 71 memory configuration requirements 70 memory configuring 71 memory maximum supported 70 memory online spare 71 microSD card slot 15 Mini SAS cabling 49 Mini SAS Y cabling 52 N NIC connectors 11 NMI functionality 17 NMI header 17 non hot plug drives installing 44 non hot plug power supply cabling 104 notification actions 121 online flash components 118 119 online spare memory 71 72 online spare pop
42. Connect the fan cable to the system board 10 Install the air baffle on page 27 Hardware options installation 67 11 Install the access panel on page 25 12 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 13 Power up the server on page 20 Memory options 27 IMPORTANT This server does not support mixing LRDIMMs and RDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support LRDIMMs or RDIMMs e offer address parity protection LRDIMMs support higher densities than single rank and dual rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM or RDIMM the information applies to that type only All memory installed in the server must be of the same type The server supports the following DIMM speeds e Single rank and dual rank 4 2133 DDR4 2133 RDIMMs operating at up to 2133 MT s Dual rank and quad rank 4 2133 DDR4 2133 LRDIMMs operating at up to 2133 MT s Depending on the processor model the number of DIMMs installed and whether LRDIMMs or RDIMMs are installed the memory clock speed might be reduced to 1600 MT
43. HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base al
44. HP Insight Diagnostics on page 111 Online and Offline Erase Utility on page 111 Offline Scripting Toolkit for Windows and Linux on page 112 HP Service Pack for ProLiant on page 112 Online and Offline HP Smart Update Manager on page 112 Online and Offline HP System Utilities on page 113 Offline HP Smart Storage Administrator on page 116 Online and Offline FWUPDATE utility on page 118 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO 4 subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 4 independent of the host server and its operating system iLO 4 enables and manages the Active Health System on page 108 and also features Agentless Management All key internal subsystems are monitored by iLO 4 If enabled SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed Embedded remote support software is available on HP ProLiant Gen8 and later servers with iLO 4 regardless of the operating system software and without
45. HP ProLiant 180 Gen9 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 785386 001 December 2014 Edition 1 Copyright 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft and Windows are trademarks of the Microsoft Group of companies microSD is a trademark or a registered trademark of SD 3C in the United States other countries or both Red Hat is a registered trademark of Red Hat Inc in the United States and other countries VMware is a registered trademark of trademark of VMware Inc in the United States and or other jurisdictions Contents A AA es ee 7 Front panel components isse eee eene 7 Serial label pull tab information sse nennen ene
46. M System Utilities enable you to perform a wide range of configuration activities including e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options e Selecting a language e Launching other pre boot environments such as the Embedded UFFI Shell and Intelligent Provisioning For more information on the HP UEFI System Utilities see the HP UEFI System Utilities User Guide for ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Scan the QR code located at the bottom of the screen to access mobile ready online help for the UEFI System Utilities and UEFI Shell For on screen help press F1 Using HP UEFI System Utilities To use the System Utilities use the following keys ey OS Access System Utilities F9 during server POST Navigate menus Up and Down arrows Seed tom Access Help for a highlighted configuration Fl option Scan QR code on the screen to access online help for the UEFI System Utilities and Shell Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for typical server operations however you can modify configuration settings as needed The system prompts you for a
47. Menu see the HP System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProliantUEFI docs FWUpdate command from within the Embedded UEFI Shell For systems configured in either boot mode update the firmware 1 d np Access the System ROM Flash Binary component for your server from the HP Support Center http www hp com go hpsc When searching for the component always select Cross operating system to locate the binary file Copy the binary file to a USB media or iLO virtual media Attach the media to the server Boot to Embedded Shell To obtain the assigned file system volume for the USB key enter Map r For more information about accessing a file system from the shell see the HP Shell User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProliantUEFI docs Software and configuration utilities 118 Change to the file system that contains the System ROM Flash Binary component for your server Enter one of the fsx file systems available such as s0 s1 and press Enter Use the cd command to change from the current directory to the directory that contains the binary file Enter fwupdate d BIOS f lt filename gt to flash the system ROM For help on the FWUPDATE command enter the command help fwupdate b Reboot the server A reboot is required after the firmware update for the updates to take effect and for hardware stabil
48. ORTANT f installing a processor with a faster speed update the system ROM before installing the processor Hardware options installation 59 27 IMPORTANT Processor socket 1 must be populated at all times the server does not function For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs In a multiprocessor configuration to optimize system performance HP recommends balancing the total capacity of the DIMMs across the processors To install the component 1 Power down the server on page 20 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Remove the air baffle on page 26 Remove the processor blank AN CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board Hardware options installation 60 7 each of the processor locking levers in the order indicated in the following illustration and then open the processor retaining bracket 8 Remove the clear processor socket cover Retain the processor socket cover for future use CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE
49. Version Control from the available options in HP Insight Management 3 Download the latest document Software and configuration utilities 120 HP operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure Utilize our consulting expertise in the areas of private or hybrid cloud computing big data and mobility requirements improving data center infrastructure and better use of today s server storage and networking technology For more information see the HP website http www hp com services consulting Our support portfolio covers services for HP server storage and networking hardware and software plus the leading industry standard operating systems Let us work proactively with you to prevent problems Our flexible choices of hardware and software support coverage windows and response times help resolve problems faster reduce unplanned outages and free your staff for more important tasks For more information see the HP website http www hp com services support Tap into our knowledge expertise innovation and world class services to achieve better results Acc
50. and then lock it with the key provided with the kit The security bezel is only supported in servers that are using the quick release latch rack ears Drive options For a list of drive configurations supported in this server see Drive numbering on page 17 The embedded storage controller supports SATA drive installation For SAS drive installation install an HP Host Bus Adapter or an HP Smart Array Controller board option Controller options on page 55 For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Hardware options installation 43 Drive installation guidelines When adding drives to the server observe the following general guidelines The system automatically sets all device numbers Populate drive bays based on the drive numbering sequence Start from the drive bay with the lowest device number Drive numbering on page 17 All drives grouped into the same drive array must meet the following criteria o They must be either all SAS or all SATA o They must be either all hard drives or all solid state drives o For the most efficient use of drive space the drives must have approximately the same capacity Each configuration utility treats every physical drive in an array as if it has the same capacity as the smallest drive in the array Any excess capacity of a particular drive cann
51. annel must have a spare rank A single dual rank DIMM is not a valid configuration Installing a DIMM 1 2 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Remove the air baffle on page 26 Open the DIMM slot latches Hardware options installation 72 7 Install the DIMM Install the air baffle on page 27 Install the access panel on page 25 10 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 11 Power up the server on page 20 After installing the DIMMs use BIOS Platform Configuration RBSU in the UEFI System Utilities UEFI System Utilities on page 113 to configure the memory protection mode Expansion board options For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs AN CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage Z CAUTION To prevent improper cooling and thermal damage do not operate the s
52. are and firmware updates use one of the following sources e Download the SPP HP Service Pack for ProLiant on page 112 from the HP Service Pack for ProLiant download page http www hp com go spp e Download individual drivers firmware or other systems software components from the server product page in the HP Support Center http www hp com go hpsc Operating System Version Support For information about specific versions of a supported operating system refer to the operating system support matrix http www hp com go supportos Version control The VCRM and are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise e VCRM manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from e compares installed software versions on the node with updates available the managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository Manager User Guide on the HP website http www hp com go enterprise docs 1 Select HP Insight Management from the available options in Products and Solutions 2 Select HP
53. at are using the quick release latch rack ears Remove the access panel WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 1 Power down the server on page 20 2 If you are performing a non hotplug procedure remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 If the locking latch is locked use a T 15 Torx screwdriver to unlock the latch Open the locking latch The access panel slides back releasing it from the chassis Operations 24 6 Lift and remove the access panel Turn the access panel over to locate the HP ProLiant DL80 Gen Server hood label This label provides convenient access to component identification LED status indicators and system maintenance switch settings information Install the access panel 1 Ensure that the access panel latch is in the open position Operations 25 2 4 Align the hole the access panel latch with the guide the chassis
54. ation utilities 117 Updating firmware or System ROM Multiple methods exist to update the firmware or System ROM HP Service Pack for ProLiant on page 112 FWUPDATE utility on page 118 FWUpdate command from within the Embedded shell on page 118 Firmware Update application in System Utilities on page 119 Online Flash components on page 119 Product entitlement is required to perform updates For more information see Access to HP Support Materials on page 1 1 7 FWUPDATE utility The FWUPDATE utility enables you to upgrade the system firmware BIOS To use the utility to upgrade the firmware 1 Download the FWUPDATE flash component from the HP website http www hp com go hpsc Save the FWUPDATE flash components to a USB key Set the boot order so the USB key will boot first using one of the following options o Configure the boot order so the USB key 15 the first bootable device o Press F11 Boot Menu when prompted during system boot to access the One Time Boot Menu This menu allows you to select the boot device for a specific boot and does not modify the boot order configuration settings Insert the USB key into an available USB port Boot the system The FWUPDATE utility checks the system and provides a choice if more than one exists of available firmware revisions To download the flash components see the HP website http www hp com go hpsc For more information about the One Time Boot
55. ccess to the System Utilities each time the system is powered up Flexible boot control This feature enables you to do the following e Add Boot Options Browse all FAT16 and FAT32 file systems o Select an X64 application with an EFl extension to add as a new UEFI boot option such as an OS boot loader or other UEFI application Software and configuration utilities 113 The new boot option is appended to the boot order list When you select a file you are prompted to enter the boot option description which 15 then displayed in the Boot menu as well as any optional data to be passed to an EFl application e Boot to System Utilities Toward the end of the boot process the boot options screen appears This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can access the System Utilities by pressing the F9 key e Choose between supported modes Legacy BIOS Boot Mode or Boot Mode 27 IMPORTANT If the default boot mode settings are different than the user defined settings the system may not boot the OS installation if the defaults are restored To avoid this issue use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings For more information see the HP System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Restoring and c
56. ck 32 110 121 130 cautions 34 127 central connect 110 change control and proactive notification 121 clearing 16 CMOS 16 components front panel 7 components rear panel 11 components system board 15 configuration of system 107 configuration settings 114 contacting 130 crash dump analysis 17 CSR customer self repair 130 customer asset tag 8 D Declaration of Conformity 125 126 default settings 71 diagnosing problems 122 diagnostic tools 107 111 116 dimensions and weight 128 DIMM identification 70 DIMM installation guidelines 69 70 72 DIMM slot locations 16 DIMMs installing 72 DIMMs single and dual rank 69 direct connect 110 documentation feedback 143 drive backplane installing 47 drive cabling 49 52 97 drive LEDs 18 drive numbering 17 drivers 119 drives 43 drives determining status of 18 drives installation guidelines 44 drives installing 44 46 electrical grounding requirements 34 electrostatic discharge 127 embedded UEFI diagnostics 115 embedded shell 115 enabling the Trusted Platform Module 96 Index 144 environmental requirements 32 environmental specifications 128 Erase Utility 107 111 error messages 122 EuroAsian Economic Commission 125 expansion board options 73 extending server from rack 20 external USB functionality 117 F fan cabling 103 fan connectors 15 fan installation 66 fan location 19 fan population guidelines 66 FBWC cabling
57. ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung avf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte
58. connect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Remove the air baffle on page 26 If installed remove the primary PCI riser cage Remove the PCI riser cages on page 28 Remove the existing 4 bay LFF hot plug drive Mini SAS cable a Disconnectthe existing Mini SAS cable from the drive backplane and the Mini SAS connector on the system board Hardware options installation 49 b Release the Mini SAS cable from the white cable clip on the left hand side of the chassis th A Sr A fos DAN Remove the onboard PCle3 x8 slot 3 cover Install the HBA 8 50 Hardware options installation 9 10 11 12 13 15 b Install the HBA t Connect the Mini SAS cable Connect one end of the Mini SAS cable to port 1 of the HBA Route the Mini SAS cable through the white cable clip on the left hand side of the chassis and then connect the cable to the drive backplane If removed install the primary PCI riser cage Install the riser cages page 29 Install the air baffle on page 27 Install the access panel on page 25 Do one of the following o Slide the server into the rack o Install the server into the rack Instal
59. crosoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com Z CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the op
60. ctor does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data AN CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the battery pack while an array capacity expansion RAID level migration or stripe size migration is in progress AN CAUTION After the server is powered down wait for 30 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED flashes after 30 seconds do not remove the cable from the cache module The cache module is backing up data Data will be lost if the cable is detached when the amber LED is still flashing Storage controller installation guidelines To maintain optimal thermal conditions when installing an HP P series Smart Array Controller or an HP Smart HBA option HP recommends the following guidelines Hardware options installation 55 Storage controller HBA Cable option Drive option configuration supported low profile HBA slot 3 779622821 model 2 Mini SAS cables PN 8 bay LFF drive supported low profile HBA _ slot 3 779622821 model HP P44x Smart Array Onboard PCle3 8 Mini SAS Y cable PN 8 bay LFF drive Controller slot 3 779619 B21 model HP P84x Smart Array Slot 1 or slot
61. ded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or enclosure to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment All configuration and service event information is routed through the Hosting Device This information can be viewed by using the local HP Insight Remote Support user interface or the web based view in HP Insight Online For more information see HP Insight Remote Support Release Notes on the HP website http www hp com go insightremotesupport docs HP Insight Online direct connect When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or enclosure to communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment HP Insight Online will be your primary interface for remote support information For more information see the product documentation on the HP website http www hp com go insightremotesupport docs HP Insight Online HP Insight Online is a capability of the HP Support Center portal Combined with HP Insight Remote Support central connect or HP Insight Online direct connect it automatically aggregates device health asset and support information with contract and warranty
62. e option Power up the server on page 20 Two slot PCI riser cage assembly option This two slot PCI riser cage option allows the installation of full height half length PCle3 x8 expansion boards in the primary PCle riser location For more information about product features specifications options configurations and compatibility see the p roduct QuickSpecs on the HP website http www hp com go qs To install the component 1 2 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 Hardware options installation 77 o Remove the server from the rack on page 22 Remove the access panel on page 24 Remove the air baffle on page 26 Remove the primary PCI riser cage blank PS SSS ue y Hardware options installation 78 8 Install the two slot PCI riser cage Dee y gt 5 Sos 2 Hardware options installation 79 10 Install the fan in fan bay 1 14 Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed Install the air baffle on page 27 Install the access panel on page 25 Do one of the following o Slide the server
63. e power cord from the power supply to disconnect power to the equipment e notroute the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the equipment N WARNING reduce the risk of injury from electric shock hazards do not open power supplies Refer all maintenance upgrades and servicing to qualified personnel Hardware options installation 88 WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 Power down the server page 20 2 Access the product rear panel on page 23 3 Release the power cord from the strain relief clip 4 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the server from t
64. ect all cables connected to existing expansion boards b Loosen the captive thumbscrew on the front end of the PCI riser cage and then remove the screw from its rear end c Grasp the PCI riser cage at the touch points and lift it out of the chassis Install the PCI riser cages Z CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage To install the component 1 If you are installing the GPU riser cage or the two slot PCI riser cage in the primary PCle riser location do the following a Align the riser board with the corresponding connectors on the system board and then press down the PCI riser cage b Secure the riser cage with the rear side screws Operations 29 Tighten the captive thumbscrew on the front end of the riser cage j E I pay BR TANG 1 2 If you are installing the FlexibleLOM riser cage in secondary PCle riser location do the following a Align the riser board with the corresponding connectors on the system board and then press down the PCI riser cage b Secure the riser cage with the rear side screw Tighten the captive thumbscrew on the front end of the riser cage 3 If cabled expansion boards are installed on the PCI riser cage connect all necessary internal cabling to the expansion boards For more information on these cabling requirements see the documen
65. educe the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 127
66. elp to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails To remove the server from an HP Compag branded Telco or a third party enclosure 1 Power down the server on page 20 2 Extend the server on the rack rails until the server rail release latches engage 3 Disconnect all peripheral cables from the server 4 Disconnect each power cord from the server 5 Remove the server from the rack For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 6 Place the server on a sturdy level surface Operations 22 Access the product rear panel Opening the cable management arm To access the server rear panel 1 Release the cable management arm 2 Open the cable management arm The cable management arm can be right mounted or left mounted Operations 23 Remove the security optional To access the front panel components unlock and then remove the security bezel The security bezel is only supported in servers th
67. er BitLocker is enabled When using BitLocker always retain the recovery key password The recovery Hardware options installation 95 key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server e Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module 1 During the server startup sequence press the F9 key to access System Utilities 2 From System Utilities screen select System Configuration gt BIOS Platform Configuration RBSU gt Server Security 3 Select Trusted Platform Module Options and press the Enter key 4 Select Enabled to enable the TPM and BIOS secure startup The TPM is fully functional in this mode 5 Press the F10 key to save your selection 6 When prompted to save the change in System Utilities press the Y key 7 Press the ESC key to exit System Utilities Then press the Enter key when prompted to reboot the server The server then reboots a second time without user input During this reboot the TPM setting becomes effective You can now enable TPM functionality in the OS such as Microsoft Windows BitLocker or measured boot Z CAUTION When a TPM
68. er also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang You can disable ASR from the System Management Homepage or through UEFI System Utilities USB support HP servers support both USB 2 0 ports and USB 3 0 ports Both types of ports support installing all types of USB devices USB 1 0 USB 2 0 and USB 3 0 but may run at lower speeds in specific situations e USB 3 0 capable devices operate at USB 2 0 speeds when installed in a USB 2 0 port e When the server is configured for UEFI Boot Mode HP provides legacy USB support in the pre boot environment prior to the operating system loading for USB 1 0 USB 2 0 and USB 3 0 speeds e When the server is configured for Legacy BIOS Boot Mode HP provides legacy USB support in the pre boot environment prior to the operating system loading for USB 1 0 and USB 2 0 speeds While USB 3 0 ports can be used with all devices in Legacy BIOS Boot Mode they are not available at USB 3 0 speeds in the pre boot environment Standard USB support USB support from within the operating system is provided by the OS through the appropriate USB device drivers Support for USB 3 0 varies by operating system For maximum compatibility of USB 3 0 d
69. er LED is amber Extend the server from the rack WARNING reduce the risk of personal injury or equipment damage be sure that the rack is jury quip g adequately stabilized before extending a component from the rack 1 Do one of the following Operations 20 o In server that uses thumbscrew rack ears loosen the captive thumbscrews that secure the server faceplate to the front of the enclosure and then slide the server out of the enclosure o In a server that uses quick release latch rack ears i Open the latches on both sides of the server ii If necessary use a T 25 Torx screwdriver to loosen the shipping screws iii Slide the server out of the enclosure OO Operations 21 2 After performing the installation or maintenance procedure slide the server back into the enclosure and then press the server firmly into the enclosure to secure it in place 3 Do one of the following o In a server that uses thumbscrew rack ears tighten the captive thumbscrews o Ina server that uses quick release latch rack ears if necessary tighten the shipping screws Remove the server from the rack N WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling Get h
70. erating system Installing the Trusted Platform Module board WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 CAUTION attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 94 5 Install the TPM board Press down on the connector to seat the board System board components on page 15 6 Install the TPM security rivet by pressing the rivet firmly into the system board Install the access panel on page 25 8 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 9 Power up the server on page 20 Retaining the recovery key password The recovery key password is generated during Bitlocker setup and can be saved and printed aft
71. erver unless all expansion slots have either an expansion slot cover or an expansion board installed To install the component 1 Power down the server on page 20 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Hardware options installation 73 Remove the access panel on page 24 To install a low profile standup expansion board on the system board do the following a Identify the expansion slot compatible with the new option and then remove the cover opposite that slot b Verify that any switches or jumpers on the expansion board are set properly For more information see the documentation that ships with the option c Install the expansion board Verify that the board is firmly seated in the slot Ps A 6 To install a full height half length PCle x8 expansion board in the primary PCI riser location the two slot PCI riser cage option is required Install the PCI riser cages on page 29 To install an expansion board in this riser cage do the following a Remove the twosslot PCI riser cage Remove the PCI riser cages on page 28 Hardware options installation 74 b Remove the riser slot cover c Verify that any switches or jumpers on the expansion board are set properly For more in
72. ess and apply technology in new ways to optimize your operations and you ll be positioned for success Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Software and configuration utilities 121 Troubleshooting Troubleshooting resources The HP ProLiant Gen9 Troubleshooting Guide Volume 1 Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support Gen9_TSG_en French http www hp com support Gen9_TSG_fr Spanish http www hp com support Gen9_TSG_es German http www hp com support Gen9_TSG_de Japanese http www hp com support Gen9_TSG_ja Simplified Chinese http www hp com support Gen9 TSG zh cn The HP ProLiant Gen Troubleshooting Guide Volume Error Messages provides list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support Gen9 en French http www hp com support Gen9_EMG_fr Spa
73. etes configuration information Be sure to properly configure the server or data loss could occur Wa IMPORTANT Before using the S7 switch to change to Legacy BIOS Boot Mode be sure the HP Dynamic Smart Array B140i Controller is disabled Do not use the B140i controller when the server is in Legacy BIOS Boot Mode NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following e Use the iLO Virtual NMI feature e Short the NMI header System board components on page 15 For more information see the HP website http www hp com support NM Drive numbering The following images show the drive numbering for each of the supported drive configurations For drive box numbering information see Front panel components on page 7 Component identification 17 e 4 LFF non hot plug drive numbering e 8 bay LFF non hot plug drive numberin
74. evices with all operating systems HP provides a configuration setting for USB 3 0 Mode Auto is the default setting This setting impacts USB 3 0 devices when connected to USB 3 0 ports in the following manner Software and configuration utilities 116 e Auto default If configured in Auto Mode USB 3 0 capable devices operate at USB 2 0 speeds in the pre boot environment and during boot When a USB 3 0 capable OS USB driver loads USB 3 0 devices transition to USB 3 0 speeds This mode provides compatibility with operating systems that do not support USB 3 0 while still allowing USB 3 0 devices to operate at USB 3 0 speeds with state of the art operating systems e Enabled f Enabled USB 3 0 capable devices operate at USB 3 0 speeds all times including the pre boot environment when in UEFI Boot Mode This mode should not be used with operating systems that do not support USB 3 0 If operating in Legacy Boot BIOS Mode the USB 3 0 ports cannot function in the pre boot environment and are not bootable e Disabled If configured for Disabled USB 3 0 capable devices function at USB 2 0 speeds at all times The pre OS behavior of the USB ports is configurable in System Utilities so that the user can change the default operation of the USB ports For more information see the HP System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs External USB functionality HP
75. formation see the documentation that ships with the option d Install the expansion board Verify that the board is firmly seated in the slot e Install the two slot PCI riser cage Install the PCI riser cages on page 29 To install a low profile PCle x8 expansion board in the secondary PCle riser location the FlexibleLOM riser cage option is required enablement option on page 85 To install an expansion board in this riser cage do the following Hardware options installation 75 a Remove the PCle riser slot 4 cover b Open the riser slot retainer latch Hardware options installation 76 gt 14 p c Install the expansion board Verify that the board is firmly seated in the slot If the installed expansion board requires internal to connectors covered by the air baffle remove the air baffle on page 26 Connect all necessary internal cabling to the expansion board For more information on these cabling requirements see the documentation that ships with the option If removed install the air baffle on page 27 Install the access panel on page 25 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 Connect all necessary external cabling to the expansion board For more information on these cabling requirements see the documentation that ships with th
76. g e 8 bay LFF hot plug drive numbering e 12 bay LFF hot plug drive numbering pm teo S10 BO 70 8 0 0 8 0 0 8 E HP SmartDrive LED definitions HP SmartDrives are the latest HP drive technology and they are supported beginning with ProLiant Gen8 servers and server blades The HP SmartDrive is not supported on earlier generation servers and server blades Identify an HP SmartDrive by its carrier shown in the following illustration When a drive is configured as a part of an array and connected to a powered up controller the drive LEDs indicate the condition of the drive Component identification 18 Solid blue The drive 15 being identified by a host application ja Flashing blue The drive carrier firmware is being updated or requires an update p No No drive activity not remove white Do not remove A drive Removing the drive causes one or more of the logical drives to fail Of Removing the drive does not cause a logical drive to fail les age drive is a member of one or logical drives green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension 15 erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Fash
77. ges Z CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage To remove the component 1 Power down the server on page 20 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 If the server was just extended from the rack and expansion boards with external cabling are installed on the PCI riser cage disconnect all cables from the expansion boards to completely remove the cage from the server 6 f expansion boards with internal cabling are installed on the PCI riser cage disconnect all internal cables from the expansion boards to completely remove the cage from the server 7 If you are removing the GPU riser cage or the two slot PCI riser cage from the primary PCle riser location do the following Disconnect all cables connected to existing expansion boards Loosen the captive thumbscrew on the front end of the PCI riser cage and then remove the screws from its rear end c Grasp the PCI riser cage at the touch points and lift it out of the chassis 8 If you are removing the FlexibleLOM riser cage from the secondary PCle riser location do the following Operations 28 a Disconn
78. he rack on page 22 Place the server on a sturdy level surface Remove the air baffle on page 26 5 6 7 Remove the access panel on page 24 8 9 If installed remove the primary PCI riser cage Remove the PCI riser cages on page 28 1 0 Disconnect the non hotplug power supply cables Hardware options installation 89 11 Release the non hot plug power supply cables from the cable clip 13 Install the RPS backplane Hardware options installation 90 Install the RPS backplane in the server b Connect the RPS backplane cables to the system board c Secure the RPS backplane cables in the cable clips Hardware options installation 91 14 Install a hotplug power input module in power supply bay 1 15 If you intend to enable power redundancy in the server install a second power input module in the power supply bay 2 a Remove the power supply blank b Install a hot plug power input module in the power supply 2 16 If removed install the primary PCI riser cage Install the PCI riser cages on page 29 17 Install the air baffle on page 27 18 Install the access panel on page 25 19 Install the server into the rack Installing the server into the rack on page 36 20 Connect the power cords to the power supplies 21 To prevent accidental power cord disconnection when sliding the server in and out of the enclosure secure the power cord in the hook and loo
79. information and then secures it in a single personalized dashboard that is viewable from anywhere at any time The dashboard organizes your IT and service data to help you understand and respond to that information more quickly With specific authorization from you an authorized HP Channel Partner can also view your IT environment remotely using HP Insight Online For more information about using HP Insight Online see the HP Insight Online User s Guide on the HP website http www hp com go insightremotesupport docs Intelligent Provisioning Intelligent Provisioning is a single server deployment tool embedded in HP ProLiant Gen8 and later servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations Software and configuration utilities 110 e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf and HP branded versions of operating system software and integrating optimized HP ProLiant server support software e Intelligent Provisioning provides maintenance related tasks using the Perform Maintenance window e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware operating systems For specific OS support see the HP Intelligent Provisioning Release Notes on the HP website http www hp com go intelligentprovisioning docs For more informatio
80. ing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed Jo The drive 15 not configured by a RAID controller The blue Locate LED is behind the release lever and is visible when illuminated Fan locations Component identification 19 Operations Power up the server To power up the server press the Power On Standby button Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs Wa IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode e Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown e Use a virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system pow
81. installing OS agents on the server Software and configuration utilities 107 Using 4 you can do the following e Access a high performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server e Use the shared Integrated Remote Console to collaborate with up to four server administrators e Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Implement true Agentless Management with SNMP alerts from HP iLO regardless of the state of the host server e Download the Active Health System log e Register for HP Insight Remote Support e Use Federation to manage multiple servers from one system running the iLO web interface e Use Virtual Power and Virtual Media from the GUI the or the iLO scripting toolkit for many tasks including the automation of deployment and provisioning e Control iLO by using a remote management tool For more information about iLO 4 features see the iLO 4 documentation on the HP website http www hp com go ilo docs The HP iLO 4 hardware and firmware features and functionality such as NAND size and embedded user partition vary depending on the server model For a complete list of supported features and functionality see the HP iLO 4 QuickSpecs on the HP website http h18000 www1 hp com products quickspecs 14276_div 142
82. is indicated by O 2011 by 1 2012 by 2 2013 by 3 and so forth e YYwWW where YY indicates the year using base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration T rkiye Cumhuriyeti EEE Y netmeli ine Uygundur Ukraine RoHS material content declaration 3 2008 1057 Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products hitp www hp com support Storage Warranties HP Networking Products http www hp com support Networking Warranties Regulatory information 126 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may r
83. ity to be maintained For more information about the commands used in this procedure see the HP Shell User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Firmware Update application in System Utilities For systems configured in either boot mode update the firmware 1 Ao Ge Access the System ROM Flash Binary component for your server from the HP Support Center http www hp com go hpsc When searching for the component always select Cross Operating System to find the component Copy the binary file to a USB media or iLO virtual media Attach the media to the server During POST press F9 to enter System Utilities Select Embedded Applications gt Firmware Update System ROM gt Select Firmware File Select the device containing the flash file Select the flash file This step may take a few moments to complete Select Start firmware update and allow the process to complete Reboot the server A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained Online Flash components This component provides updated system firmware that can be installed directly on supported Operating Systems Additionally when used in conjunction with HP SUM HP Smart Update Manager on page 112 this Smart Component allows the user to update firmware on remote servers from a central location This remote depl
84. l for better cable management To install the rack rail hook and loop strap 1 Install the server into the rack Installing the server into the rack on page 36 2 Install the rack rail hook and loop strap a Hold the rear panel cables against the rack rail and then wrap the strap around the rack rail AN CAUTION To prevent thermal or mechanical obstruction on full length servers installed in the rack the extra length and buckle part of the strap must be facing the outside of the rack rail b Loop the end of the hook and loop strap through the buckle E EE E EIE When multiple hook and loop straps are used in the same rack stagger the strap location so that the straps are adjacent to each other when viewed from top to bottom This positioning will enable the rack rail to slide easily in and out of the rack Setup 40 Installing the operating system This HP ProLiant server does not ship with provisioning media Everything needed to manage and install the system software and firmware 15 preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning iLO contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intel
85. l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas concues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 131 Pour plus d informations sur le programme de
86. la disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils
87. liant System BIOS along with System Utilities and Embedded UEFI Shell pre boot environments HP ProLiant Gen9 servers also support configuring the UEFI BIOS settings using the HP RESTful a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server A REST client uses HTTPS operations to configure supported server settings such as UEFI BIOS settings For more information about the HP RESTful API and the HP RESTful Interface Tool see the HP website http www hp com support restfulinterface docs Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access System Utilities 2 Select the System Configuration gt BIOS Platform Configuration RBSU gt Advanced Options gt Advanced System ROM Options gt Serial Number and then press the Enter key 3 Enter the serial number and press the Enter key The following message appears The serial number should only be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service per
88. ligent Provisioning can configure the server and install an operating system To install an operating system on the server with Intelligent Provisioning local or remote Connect the Ethernet cable between the network connector on the server and a network jack Press the Power On Standby button During server POST press the F10 key mos n Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 110 At the 1 Start screen click the Configure and Install button 9 f To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software e Remote deployment installation To deploy an operating system remotely use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require an older version For more information see Keeping the system current on page 1 7 For more information on using these installation methods see the HP website http www hp com go ilo Powering on and selecting boot options in Boot Mode On servers operating UEFI Boot Mode the boot controller and boot order are set automatically 1 Press the Powe
89. ling the server into the rack on page 36 Power up the server on page 20 If you are planning to install new drives install them now Drive options on page 43 Hardware options installation 51 Mini SAS Y cable option for 8 bay LFF hot plug drive configurations This section describes how to connect the Mini SAS Y cable option to upgrade the 8 bay LFF hot plug drive cage connection from the onboard storage controller or from an HP Smart HBA option to an HP Smart Array P series Controller option To connect the cable option 2 ma Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Remove the air baffle on page 26 If installed remove the primary PCI riser cage Remove the PCI riser cages on page 28 If the 8 bay LFF hot plug drive cage is connected to the onboard Mini SAS connectors do the following a Disconnect the existing Mini SAS cables from the drive backplane and the Mini SAS connectors on the system board b Release the Mini SAS cables from the white cable clip on the left hand side of the chassis If the 8 bay LFF hot plug drive cage is connected to an HBA do the following a Disconnect the existing Mini SAS cables
90. mponent 1 If installed remove the security bezel Remove the security bezel optional on page 24 2 Remove the drive blank 3 Prepare the drive 4 Install the drive 5 Determine the status of the drive from the drive LED definitions HP SmartDrive LED definitions on page 18 6 removed install the security bezel Security bezel option on page 43 Hardware options installation 46 To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs 8 bay LFF non hot plug drive enablement option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 Power down the server page 20 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Remove the air baffle on page 26 Install the 4 bay LFF non hot plug drive backplane on the rear side of the box 2 drive cage Hardware options installation 47 7 Connect the BP2 power connector of the preinstalled drive power cable to the new 4 bay LFF non hot plug drive backplane 8 If installed
91. n about Intelligent Provisioning software see the HP website http www hp com go intelligentprovisioning For Intelligent Provisioning recovery media downloads see the Resources tab on the HP website http www hp com go ilo For consolidated drive and firmware update packages see the HP Smart Update Server Firmware and Driver Updates page on the HP website http www hp com go SmartUpdate HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 110 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags Insight Diagnostics Online Edition is also available in the SPP HP Service Pack for ProLiant on page 112 HP Insight Diagnostics survey functionality HP Insight Diagnostic
92. n page 77 Riser slot number Form factor Slot description 5955 Ful height half length PCle3 x8 8 4 1 1 2 2 Ful height half length PCle3 x8 8 4 1 Component identification 13 e FlexibleLOM riser cage assembly Install in the secondary PCle riser board connector enablement option on page 85 EN Sep PCle slot description PCle3 x8 8 4 1 p link width s Physical connector link width Gen 3 signaling rate Component identification 14 System board components 000000000 VAL LA ll H H H 00000000 PCle3 x16 16 8 4 1 slot 1 for low profile standup expansion board or riser cage options GPU riser cage or two slot PCI riser System battery Storage backup power connector for a controller board installed in the two slot PCI riser cage or in the onboard PCle3 x8 slot 3 PCle3 x8 8 4 1 slot 3 for low profile standup expansion board PCle3 x16 16 8 4 1 slot 4 for low profile standup expansion board or FlexibleLOM riser cage option microSD card slot Storage backup power connector for a controller board installed in the PCle3 x8 slot 6 and PCle3 x16 slot 7 System maintenance switch NMI header PCle3 x8 8 4 1 slot 6 low profile standup expansion board PCle3 x16 16 8 4 1 slot 7 for low profile standup expansion board 19 1
93. n that ships with the Easy Install Rail Kit 2 Connect peripheral devices to the server For information on identifying connectors see Rear panel components on page 11 N WARNING reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 3 For a server using a non hot plug power supply To prevent the accidental disconnection of the power cord when sliding the enclosure into and from the rack secure the power cord through the strain relief clip a If the clip is positioned too near the power cord that it blocks the power cord plug connection slide the clip backward b Connect the power cord to the server c Press the top part of the clip and then pull the clip open Setup 37 d Position the power cord inside the clip and then close the clip 4 Fora server using a hot plug power supply To prevent accidental power cord disconnection when sliding the server in and out of the enclosure secure the power cord in the hook and loop strap attached to the power input module handle a Unwrap the hook and loop strap from the power input module handle Z CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing Setup 38 b Bend the plug end of the power cord the position shown in
94. nce information 125 removing server from rack 22 removing the security 24 requirements airflow 32 requirements electrical grounding 34 requirements environmental 32 128 Index 146 requirements power 34 requirements site 33 requirements space 32 requirements temperature 33 RoHS 126 ROM legacy USB support 116 ROM redundancy 117 ROM Based Setup Utility RBSU 113 RPS enablement option 88 S safety considerations 117 125 127 safety information 117 125 scripted installation 112 scripting toolkit 107 112 secure boot configuration 114 security bezel installing 43 security bezel removing 24 serial label pull tab 7 8 serial number 115 Server mode 107 server options installing 36 43 server setup 32 117 server shipping carton contents 36 server specifications 128 server warnings and cautions 34 35 Service Packs 112 site requirements 33 Smart Update Manager 107 112 software upgrades 120 space and airflow requirements 32 specifications environmental 128 specifications mechanical 128 specifications power supply 129 specifications server 128 SPP 111 112 static electricity 127 storage cabling eightbay drive 99 100 storage cabling four bay drive 97 98 storage cabling twelve bay drive 101 storage controller 16 55 56 supported operating systems 120 121 system board battery 123 system board components 15 system configuration settings 16 117 System Erase Utility 111 sys
95. necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 133 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden vitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie
96. nish http www hp com support Gen9_EMG_es German http www hp com support Gen9_EMG_de Japanese http www hp com support Gen9_EMG_ja Simplified Chinese http www hp com support Gen9 EMG zh cn Troubleshooting 122 System battery replacement the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Z WARNING The computer contains an internal lithium manganese dioxide vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 2 6 Power down the server page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Locate the battery on the system board System board components on page 15 N WARNING not exert too much force to remo
97. ol and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see one of the following pages on the HP website e Service Pack for ProLiant download page http www hp com go spp e HP Smart Update Server Firmware and Driver Updates page http www hp com go SmartUpdate HP Smart Update Manager SUM product used to install and update firmware drivers and systems software on HP ProLiant servers SUM provides GUI and a command line scriptable interface for deployment of systems software for single or one to many HP ProLiant servers and network based targets such as iLOs OAs and VC Ethernet and Fibre Channel modules For more information about HP SUM see the product page on the HP website http www hp com go hpsum To download HP SUM see the HP website http www hp com go hpsum download To access the HP Smart Update Manager User Guide see the HP SUM Information Library http www hp com go hpsum documentation Software and configuration utilities 112 System Utilities The System Utilities is embedded in the system RO
98. om go qs Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific threshold on any of the non spare ranks the server automatically copies the memory contents of the degraded rank to the online spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology
99. ooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 327281 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper frontto back airflow and cooling AN CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment Front and rear doors If the 420 rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Wa IMPORTANT The HP ProLiant 0180 Gen9 Server cable management arm is not supported on Compaq branded 7000 series racks Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permi
100. os local Para o programa norte americano visite o site da HP http www hp com go selfrepair 0321 SEA RL D 35 4517 SHI 1 13 YET c SRI 5 T IXHPIERIRSEACS E OD MATE SEF FO2B UA DUES DA HASIZENTUS TADA amp SHG 18 TOBEY ERI SRBRESUVAFBME SRICRENETF FR DASVI LILIVATHERCH gt SMBR lt RCS 5 IS SRY EAZNBORAAIM ARBREBBLCTWKE lt CER lt REV EXZEBISTCEMGCERT ik AASY LILIVAPTACLHVECA Sm motu est 51 01 14 HE 7 1 RAZREDU ALUE 0716185 SBBRMAAZSYI LILIVAP DEPARA TREO lt KRALE Mick O TIA lt 5 1 3 3 FR SI KRAO E 7 1 118 MAA EHP RAT 45 455 Ed E EF ASFA NA EHPICRA Mim eR 23 5515 BULRORARICBBERCCEICANTCESL HABRENEF HARIAN Y HP HATS CECE SHPBASHEBELET Support and other resources 135 ZP RITE XP AITHE CSR DURA REA EAR R
101. ost Controller Interface Acronyms and abbreviations 142 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 143 Index A access panel install 25 access panel remove 24 Active Health System 107 108 ACU Array Configuration Utility 116 Advanced ECC memory 71 72 Advanced ECC population guidelines 72 Advanced ECC support 70 71 air baffle installation 27 air baffle removal 26 airflow requirements 32 33 ambient temperature 33 128 ambient temperature sensor cabling 105 AMP modes 70 authorized reseller 127 130 authorized technician 130 Automatic Server Recovery ASR 116 Basic Input Output System BIOS 107 battery pack installing 58 Belarus Kazakhstan Russia marking 125 bezel installing 43 bezel removing 24 BIOS upgrade 107 boot options 41 113 115 cable management 40 cable management arm 23 cabling battery pack 103 cabling drive 97 98 99 100 101 cabling fan 103 cabling FEWC 102 cabling GPU 104 cabling Mini SAS cable option 49 52 cabling nothot plug power supply 104 cabling redundant power supply 105 cache module battery pack 58 cache module installation 56 Care Pa
102. ot be used in the array and so is unavailable for data storage Installing a non hot plug drive AN CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 2 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server If installed remove the security bezel Remove the security bezel optional on page 24 Remove the drive carrier Hardware options installation 44 5 Remove the two metal brackets from the drive carrier 6 Install the drive in the carrier 7 Install the drive Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank If removed install the security bezel Security bezel option on page 43 Connect each power cord to the server 10 Connect each power cord to the power source 11 Power up the server on page 20 To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs Hardware options installation 45 Installing a hot plug drive Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the co
103. oyment capability eliminates the need for the user to be physically present at the server to perform a firmware update Drivers ES IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 110 and its Configure and Install feature to install the OS and latest supported drivers Software and configuration utilities 119 If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server 15 using the latest supported version and for more information about SPP see the HP website http www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system softw
104. p strap attached to the power input module handle a Unwrap the hook and loop strap from the power input module handle Z CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing Hardware options installation 92 b Bend the plug end of the power cord in the position shown the following image c Secure the power cord in the hook and loop strap as shown in the following image 22 Connect the power cords to the AC power source 23 Employ best practices to route and manage the power cords and other cables in the server rear panel 24 Power up the server on page 20 HP Trusted Platform Module option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board on page 94 Hardware options installation 93 Retaining the recovery key password on page 95 Enabling the Trusted Platform Module on page 96 Enabling the TPM requires accessing BIOS Platform Configuration RBSU in HP UEFI System Utilities on page 113 TPM installation requires the use of drive encryption technology such as the Mi
105. pion NANA 43 Drive installation guidelines y 44 Installing a non hot plug ONE arar RR 44 Installing reb plug ii 46 8 bay LFF non hot plug drive enablement option essen nee 47 Drive cable options ade vet hd 49 Mini SAS cable option for 4 bay LFF hot plug drive configurations 49 Mini SAS Y cable option for 8 bay LFF hot plug drive configurations e 52 Controller opi T 55 Storage controller installation guidelines ar 55 Installing the storage controller and FBWC module 56 Installing the HP Smart Storage Bate 58 Processor OPTION r 59 Red ndant fan Option a s t 65 Fan population quid nes nai 66 Installing the fan pp a o 66 EE 68 5 68 Memory subsystem architecture eene eene eere nennen eere 69 Singles dual quad rank DINSA 69 70 Memory configurations 70 General DIMM slot population guidelines e 71 ala DIMM ae ee 72 Expansion board
106. power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Rack warnings A WARNING reduce the risk of personal injury or damage to the equipment be sure that e The leveling jacks are extended to the floor e The full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg 253 lb can stand more than 2 1 7 ft tall and might become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides WARNING To
107. provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through USB options in System Utilities Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM the flashing mechanism writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Access to HP Support Materials Access to some updates for HP ProLiant Servers may require product entitlement when accessed through the HP Support Center support portal HP recommends that you have an HP Passport set up with relevant entitlements For more information see the HP website http h20564 www2 hp com portal site hpsc public kb docDisplay docld c03859703 Software and configur
108. r On Standby button 2 During the initial boot o To modify the server configuration ROM default settings press the F9 key in the HP ProLiant POST screen to enter the System Utilities screen By default the System Utilities menus are in the English language o If you do not need to modify the server configuration and are ready to install the system software press the 10 key to access Intelligent Provisioning For more information on automatic configuration see the UEFI documentation on the HP website http www hp com go ProLiantUEFI docs Setup 41 Registering the server To experience quicker service and more efficient support register the product at the HP Product Registration website http register hp com Setup 42 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process Z WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Security bezel option The security bezel helps prevent unauthorized physical access to the front panel components Install the security bezel
109. r of diagonally opposite screws halfway and then tighten the other pair of screws Hardware options installation 63 c Finish the installation by completely tightening the screws in the same sequence 14 To determine which fan blanks need to be removed to install the additional fans see Fan population guidelines on page 66 15 Remove the fan blank 16 Install the fan Hardware options installation 64 17 Connect the fan cable to the system board Store any unused fans as spares 18 Install the air baffle on page 27 19 Install the access panel on page 25 20 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 21 Power up the server on page 20 Redundant fan option To provide sufficient airflow to the system if a fan fails the server supports redundant fans For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Hardware options installation 65 Fan population guidelines To provide sufficient airflow to the system if a fan fails the server supports redundant fans Fan bay 1 Fan bay 2 3 Fanbay4 Fanbay5 Fan bay 6 ee jun JE i Two processors Blank fon non redundant Two processors redundant Blank Fan Fan Fon
110. rer Hewlett Packard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian e Russia A O 125171 16A 7 495 797 35 00 7 495 287 89 05 e Belarus NOOO ben 220030 36 1 722 723 375 17 392 28 18 375 17 392 28 21 e Kazakhstan TOO 050040 28 1 7 727 355 35 50 7 727 355 35 51 Local representative information Kazakh K 28 7 727 355 35 50 7 727 355 35 51 Manufacturing date The manufacturing date is defined by the serial number HP serial number format for this product CCSYWWZZZZ Regulatory information 125 Valid date formats include the following e YWW where Y indicates the year counting from within each new decade with 2000 as the starting point For example 238 2 for 2002 and 38 for the week of September 9 In addition 2010
111. res specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Memory configurations To optimize server availability the server supports the following AMP modes e Advanced ECC Provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server e Online spare memory Provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that is degrading This allows DIMMs that have a higher probability of receiving an uncorrectable memory error which would result in system downtime to be removed from operation Hardware options installation 70 Advanced Memory Protection options are configured in the BIOS Platform Configuration RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see the UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Maximum memory capacity asi RDIMM Single rank 4 GB 16 GB 32 GB komm TRIOS EROS GwdewkG2G8 12868 25568 For the latest memory configuration information see the product QuickSpecs on the HP website http www hp c
112. rnational Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log ISO International Organization for Standardization JSON JavaScript Object Notation LFF large form factor Acronyms and abbreviations 139 LOM Lights Out Management LRDIMM load reduced dual in line memory module LV low voltage DIMM voltage NMI nonmaskable interrupt NVRAM nonvolatile memory OA Onboard Administrator PCle Peripheral Component Interconnect Express PDU power distribution unit POST Power On Self Test PSU power supply unit RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack REST representational state transfer Acronyms and abbreviations 140 RoHS Restriction of Hazardous Substances RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SIM Systems Insight Manager SPP HP Service Pack for ProLiant SSD solid state drive STD standard DIMM voltage TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in line memory module UEFI Unified Extensible Firmware Interface UID unit identification Acronyms and abbreviations 141 USB universal serial bus VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager xHCI Extensible H
113. rt Storage Battery cabling Fan cabling Lo Me 70 tem Description Fan 1 cable Fan 2 cable Cabling 103 GPU power cabling Description 1 GPU power cable GPU connector of the GPU BP1 power extension cable power supply GPU BP1 power cable Power supply cabling 550 W Power Supply cabling non hot plug em 24 pin power supply cable Cabling 104 Mem Description ___ RPS cable HP Redundant Power Supply cabling hot plug x NES 24 pin power supply cable 3 16 pin RPS cable Front panel cabling e Front panel cabling in a chassis with thumbscrew rack ears Cabling 105 em Description USB 2 0 connector cable Ambient temperature sensor cable Fen VO cable e Front panel cabling a chassis with quick release latch rack ears Item Description _ Cabling 106 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility Server mode HP iLO on page 107 Online and Offline Active Health System on page 108 Online and Offline HP RESTful API support for HP iLO on page 109 Online and Offline Integrated Management Log on page 109 Online and Offline HP Insight Remote Support on page 110 HP Insight Online on page 110 Online Intelligent Provisioning on page 110 Offline
114. s To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs The server supports FBWC FBWC consists of a cache module and an HP Smart Storage Battery Pack The DDR cache module buffers and stores data being written by an integrated P series Smart Array Controller This server supports the 96 W HP Smart Storage Battery Pack This battery pack can support up to 24 devices Devices in this context refer to the HP Smart Array Controller or NVDIMM associated with the cache module The battery pack might have a low charge when installed If the battery does have low charge a POST error message appears when the server is powered up indicating that the battery pack is temporarily disabled No action is necessary The internal circuitry automatically recharges the batteries and enables the battery pack When the system is powered on this process might take approximately 2 hours If a system power failure occurs a fully charged battery pack provides power for up to 150 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the storage drives CAUTION The cache module conne
115. s on page 111 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 112 Erase Utility Z CAUTION Perform a backup before running the Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Before using this utility see the instructions in the HP Intelligent Provisioning User Guide Use the Erase Utility to erase drives and Active Health System logs and to reset UEFI System Utilities settings Run the Erase Utility if you must erase the system for the following reasons Software and configuration utilities 111 e You want to install a new operating system on a server with an existing operating system e You encounter an error when completing the
116. s connected to an HP Smart Array Controller option Drive power cable cal 8 bay LFF non hot plug SATA drive cabling Description a OO SATA cable 1 SATA cable 2 Cabling 99 8 bay LFF hot plug SATA drive cabling Mem Description Drive power cable Mini SAS cable 1 8 bay LFF hot plug SAS SATA drive cabling e Drives connected to an HBA option Mem Description Drive power cable Mini SAS cable 1 Mini SAS cable 2 Cabling 100 e Drives connected to an HP Smart Array Controller option Drive power cable Mini SAS Y cable extension cable connected to the hot plug power supply Mini SAS Y cable for the box 1 and 2 drives Mini SAS Y cable for the box 3 drives Cabling 101 FBWC module backup power cabling FBWC solution is separately purchased option This server only supports FBWC module installation Installing the storage controller and FBWC module options on page 56 when HP Smart Array P Series controller is installed Depending on the controller option installed the actual storage controller connectors might look different from what is shown in this section FBWC module backup power cabling from a standup HP Smart Array P44x Controller installed in the onboard PCle3 x8 slot 3 e FBWC module backup power cabling from an HP Smart Array P84x Controller installed in the two slot PCI riser cage Cabling 102 HP Sma
117. sonnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the 10 key to confirm exiting System Utilities The server automatically reboots Software and configuration utilities 115 Utilities and features HP Smart Storage Administrator HP SSA 15 a configuration and management tool for HP Smart Array controllers Starting with HP ProLiant Geng8 servers HP SSA replaces ACU with an enhanced GUI and additional configuration features HP SSA exists in three interface formats the HP SSA GUI the HP SSA and HP SSA Scripting Although all formats provide support for configuration tasks some of the advanced tasks are available in only one format Some HP SSA features include the following e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimal configuration for an unconfigured system e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab e For supported controllers provides access to additional features For more information about SSA see the HP website http www hp com go hpssa Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system fail safe timer the ASR timer starts when the System Management driv
118. systems see the HP UEFI System Utilities and Shell Release Notes on the HP website http www hp com go ProLiantUEFI docs A physically present user can customize the certificates embedded in the UEFI BIOS by adding removing their own certificates Software and configuration utilities 114 Embedded shell The system BIOS in all HP ProLiant Gen9 servers includes an Embedded Shell in the ROM The UEFI Shell environment provides an a command line prompt and a set of Clls that allow scripting file manipulation and system information These features enhance the capabilities of the System Utilities For more information see the following documents e HP UEFI Shell User Guide HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs e UEFI Shell Specification on the UEFI website http www uefi org specifications Embedded Diagnostics option The system BIOS in all HP ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM The Embedded Diagnostics option can run comprehensive diagnostics of the server hardware including processors memory drives and other server components For more information on the Embedded Diagnostics option see the HP System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs RESTful API support for UEFI HP ProLiant Gen9 servers include support for a UEFI comp
119. t Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http www hp com go OAlog Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro agq sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 130 providers
120. t optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits Do not exceed the manufacturer s TMRA Setup 33 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option Z WARNING reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility Z CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you might need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the server
121. tation that ships with the option Install the access panel on page 25 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 Operations 30 6 Power up the server on page 20 Operations 31 Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support o 6 4 Hour 24x7 Same Day o 4 Hour Same Business Day e Software support o Microsoft o Linux o ProLiant Essentials HP SIM and RDP o VMware e Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website http www hp com services carepack Optimum environment When installing the server in
122. tem maintenance switch 16 system ROM 118 119 system keeping current 117 T technical support 121 130 technology services 121 temperature requirements 33 128 TMRA recommended ambient operating temperature 33 TPM Trusted Platform Module 93 95 96 TPM connector 15 troubleshooting resources 122 Trusted Platform Module TPM 93 94 95 Turkey RoHS material content declaration 126 two slot PCI riser cage 13 77 U UEFI System Utilities 41 113 UID unit identification 9 12 UID button 9 UID LED 12 Ukraine RoHS material content declaration 126 updating the firmware 117 118 119 updating the system ROM 117 118 119 UPS uninterruptible power supply 34 USB connector 7 11 15 USB support 116 utilities 107 116 utilities deployment 107 112 Version Control Agent 120 VCRM Version Control Repository Manager 120 ventilation 32 video connector 11 Virtualization option 121 warnings 34 35 warranty information 126 website 130 weight 128 Index 147
123. the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual rank DIMM to the system The LRDIMM buffer isolates the electrical loading of the DRAM from the system to allow for faster operation This allows higher memory operating speed compared to quad rank RDIMMs Hardware options installation 69 DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and 8GB 1Rx4 DDR4 2133P R Rank Single rank 2R Dual rank AR Quad rank Data width 4 4 bit 8 8 bit ui 5 Maximum memory 2133 MT s speed PN SES DIMM type RDIMM registered L LRDIMM load reduced For more information about product featu
124. the common connector of the GPU BP1 power extension cable to the hot plug power supply GPU BP1 power connector Hardware options installation 82 10 Remove the riser slot cover Install the GPU in the GPU riser cage 11 Install the GPU riser cage 12 83 Hardware options installation 13 Connect the GPU power cable to the GPU Hardware options installation 84 15 Install the fan in fan bay 1 19 Install the air baffle on page 27 Install the access panel on page 25 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 Power up the server on page 20 FlexibleLOM enablement option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 2 Power down the server on page 20 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 20 o Remove the server from the rack on page 22 Remove the access panel on page 24 Remove the air baffle on page 26 Hardware options installation 85 Remove the covers of the onboard PCle3 x16 slot 4 and the FlexibleLOM slot
125. the following image c Secure the power cord in the hook and loop strap as shown in the following image 5 Employ best practices to route and manage the power cords and other cables in the server rear panel 27 IMPORTANT When using cable management arm components be sure to leave enough slack in each of the cables to prevent damage to the cables when the server 15 extended from the rack 6 Use the hook and loop strap included in the server shipping carton to secure the power cords and the other rear panel cables to the rack rail For detailed instructions see Installing the rack rail hook and loop strap on page 40 7 Connect the power cord to the power source Setup 39 Z WARNING reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Installing the rack rail hook and loop strap The rack rail hook and loop strap can be installed on either the left or right rack rail HP recommends installing it on the left rack rai
126. the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error General DIMM slot population guidelines Observe the following guidelines for all AMP modes e Install DIMMs only if the corresponding processor is installed e Do not mix LRDIMMs and RDIMMs When only one processor is installed install DIMMs in sequential alphabetic order Ch 1 A Ch 2 Ch 3 C Ch 4 D e When two processors are installed install the DIMMs in sequential alphabetical order balanced between the two processors P1 A P2 A P1 B P2 B P1 C P2 C P1 D P2 D Hardware options installation 71 For more information about server memory see the HP website http www hp com go memory The DIMM speeds supported in this server are listed in the following table Populated slots Speeds supported MT s per channel Single dual or quad rank 2133 Single dual or quad rank 2133 Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines Observe the general DIMM slot population guidelines DIMMs may be installed individually Online spare population guidelines For Online Spare memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines Each channel must have a valid online spare configuration Each channel can have a different valid online spare configuration Each populated ch
127. tly wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server 15 not recommended Server warnings and cautions Setup 34 WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server 15 installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC
128. ulation guidelines 71 72 operating environment recommended 32 operating system crash 17 116 operating system installation 41 121 operating system version support 120 121 operating systems supported 111 120 121 optical drive cabling 107 optimum environment 32 options installation 32 36 43 PCI riser board slot definitions 13 80 PCI riser cage installing 29 77 PCI riser cage removing 28 POST error messages 122 power calculator 34 129 power distribution unit PDU 34 power fault 10 Power On Standby button 7 power requirements 34 power supply cabling 104 power supply LEDs 10 power supply specifications 129 power supply hotplug 88 105 129 power supply non hotplug 104 129 powering down 20 powering up 20 power on password 16 proactive notification 121 problem diagnosis 122 processor 59 processor blank 59 Product ID 115 PXE preboot execution environment 112 Q QR code label 113 QuickSpecs 49 55 70 107 R rack ears 36 rack installation 32 rack rail hook and loop strap 40 rack warnings 35 RAID configuration 116 Rapid Deployment Pack RDP 32 rear panel components 11 rear panel LEDs 12 rear panel accessing 23 recommended ambient operating temperature TMRA 33 recovery key 95 redundant fan 65 redundant power supply 88 129 redundant power supply cabling 105 redundant ROM 117 re entering the server serial number 115 registering the server 42 regulatory complia
129. ustomizing configuration settings You can reset all configuration settings to the factory default settings or you can restore system default configuration settings which are used instead of the factory default settings You can also configure default settings as necessary and then save the configuration as the custom default configuration When the system loads the default settings it uses the custom default settings instead of the factory defaults Secure Boot configuration Secure Boot is integrated in specification on which the HP implementation of UEFI is based Secure Boot is completely implemented in the BIOS and does not require special hardware It ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS Secure Boot validates the software identity of the following components in the boot process e drivers loaded from PCle cards e drivers loaded from mass storage devices Pre boot UEFI shell applications e OS boot loaders Once enabled only firmware components and operating systems with boot loaders that have an appropriate digital signature can execute during the boot process Only operating systems that support Secure Boot and have an boot loader signed with one of the authorized keys can boot when Secure Boot is enabled For more information about supported operating
130. ve the access panel es een nene nns 24 Install the access 25 Remove the AAA A RA 26 EA AA RC ROA 27 Remove the PCI riser EOOOS ea red dgisuk uale 28 A E TOT 29 BOND eibi UR E M E TEE MEM M MM M aM M MM MP 32 Optional installation services nennen enn 32 OPTIMUM ERIT 32 Space and airflow requirements sse enemies 32 Temperature requirements s sooo ot e a SERES EVER Uer E 33 de dc uam 34 Electrical grounding requirements noo RN 34 Server warnings and ira ando 34 Rack A 35 Identifying the contents of the server shipping carton ee eem nennen 36 Installing hardware OBS tequidtam sad D XM CPU NN NU M P RN UNT 36 Installing the server into the NECK oH oro o SPHAERAE SERVARE Ea M sn dar nt ub lepus Em tun lesu 36 Installing the rack rail hook and loop straps ier 40 Installing the operating lea erin aoe 41 Powering on and selecting boot options Boot 41 a o o 42 Contents 3 epo MI AA AAA AAA A A 43 A o 43 2 AAA 43 Drive o
131. ve the system battery The battery could pop out of the socket or the tool could slip and damage the socket or the system board Use a small flat bladed nonconductive tool to carefully remove the battery from the socket 27 IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery use BIOS Platform Configuration RBSU in the UEFI System Utilities UEFI System Utilities on page 113 to reconfigure the system System battery replacement 123 To install the component 1 Insert the battery with the side facing up underneath the outer of the socket and then press the battery down to secure it in place Install the access panel on page 25 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 36 4 Power up the server on page 20 For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System battery replacement 124 Regulatory information Safety and regulatory compliance For safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufactu
132. vides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service 15 available in the SPP which can be downloaded from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from LO 4 or HP Intelligent Provisioning and sent to HP For more information see the following documents e HP iLO User Guide on the HP website http www hp com go ilo docs Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs HP RESTful API support for HP iLO HP iLO 4 firmware version 2 00 and later includes the HP RESTful API The HP RESTful API is a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server via iLO A REST client sends HTTPS operations to the iLO web server to GET and PATCH JSON formatted data and to configure supported iLO and server settings such as the BIOS settings HP iLO 4 supports the HP RESTful API with HP ProLiant Gen8 and later servers For more information about the HP RESTful API see the HP website http www hp com support restfulinterface docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in
133. worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP fornecedores parceiros de servi o da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servi o Support and other resources 134 Opcional Pecas cujo reparo feito pelo cliente opcional Essas pecas tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran
134. y LFF hotplug SAS SATA drive cabling cerdas 100 12 bay LFF hot plug SAS SATA drive cabling deleitan da 101 FBWC module backup power CONG 2 it 102 HP Smart Storage Battery 2 OT 103 103 GPU power cabling NEO a sies g odas 104 Power supply 104 HP 550 W Power Supply cabling non hotplug 1 erret orta 104 Contents 4 HP Redundant Power Supply cabling hotplug 2 105 Front panel cabling E EE 105 Soliware end compran UMSS 107 die O 107 Product Quick pecs 107 Helly 107 Active Health System cccccccccsssscccssssseseecensceeecessseeeeseseeeesceaaeeeceaaeeecesseeeseesseeesceseaeeecsessaeeeseneaas 108 HP RESTful API support for HP ilO 1 40 020 109 Integrated Management sleet 109 FIF Remote SUBDOF DEM RI RN INIM 110 Intelligent Provisioning 110 Hit

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