AG Neovo QF-28
Contents
1. TABLE OF CONTENTS SAFETY PRECAU IONS aan 3 FOR YOUR SAFETY 3 SPECIAL NOTES ON LCD MONITOR 5 BEFORE YOU OPERATE THE MONITOR 6 FEATURES nei antenne 6 CHECKING THE CONTENTS OF THE PACKAGE 6 INSTALLATION INSTRUCTIONS nn 6 ADJUSTING THE VIEWING ANGLE aan 7 CONNECTING CABLES 8 GENERAL INSTRUCTIONS 10 EXTERNAL IN gn ee ea 10 OPERATING INSTRUCTIONS nn 11 FRONT PANEL CONTROL nee 11 HOW TO ADJUST A SETTING 12 ADJUSTING THE PICTURE 13 PLUG ANDREA e e ee ee 15 TECHNICAL SUPPORT FAQ 16 ERROR MESSAGE 8 POSSIBLE SOLUTION 17 HE ee ea 20 SPECIFICATIONS Sanieren 20 FACTORY PRESET TIMING TABLE anna 22 CONNECTOR PIN ASSIGNMENT cancer 24 PRODUCT DIMENSIONS 27 FOR YOUR SAFETY Before operating the monitor please read this manual thoroughly This manual should be retained for future reference SAFETY PRECAUTIONS NOTICE 1 The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 Shielded interface cables and AC povver cord if any must be used in order to comply with the emission limits 3 The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment It is the responsibilities of the user to correct such interference WARNING To prevent fire or shock hazard do not expose the monitor to rain or2. 2 21 TMDS Data 5 0 22 JTMDS Clock Shield 23 TMDS Clock 24 TMDS Clock APPENDIX PRODUCT DIMENSIONS QF 28 gt Front View 555 4 gt Side View gt Top View Company Address 5F 1 No 3 1 Park Street Nangang District Taipei 11503 Taiwan 27
3. PC depending on the type of power cord supplied with your LCD monitor CONNECTING CABLES SIGNAL CABLE Connecting the Signal Cable Plug the Signal Cable one end to LCD monitor s DSUB socket the other end to the computer s VGA port and tighten the two screws on the cable connector Connecting the DVI Cable Plug the DVI Cable one end to LCD monitor s DVI socket the other end to the computer s DVI port and tighten the two screws on the cable connector Connecting the DP Cable Plug the DP Cable one end to the output port of DP video equipment the other end to LCD monitor s I socket Connecting the HDMI Cable Plug the HDMI Cable one end to the output port of HDMI video equipment the other end to LCD monitor s HDMI socket Connecting the Power Cord Connect the AC power cord into your LCD monitor s AC IN The AC power cord may be connected to either a wall power outlet or the power outlet socket on your PC depending on the type of power cord supplied with your LCD monitor Connecting the Audio Cable Connect the audio cable between the monitor s AUDIO IN socket and the PC s audio output green port Connecting the USB Cable Plug the USB Cable one end to LCD Monitor s USB upstream the other end to the computer s USB port BEFORE YOU OPERATE THE MONITOR e jw five Te u al D SUB EARPHONE OUT AUDIO IN Jo AJ 0 9 el oj ej Figure 3 Connecting Ca
4. Press the SOURCE button to activate the signal source window Once the desired function is highlighted press or to change the source settings of the selected function 12 OPERATING INSTRUCTIONS ADJUSTING THE PICTURE The descriptions for function control E Main pi Menu Description Icon Contrast Contrast fr om Digitalregister _ Toma Luminance sam on Adjust Picture Clock to reduce Clock Vertical Line noise Adjust Picture Phase to reduce Phase Horizontal Line noise H Position Aajust the horizontal position of the picture V Position ROJOS the vertical position of the picture Image Ratio Wide 4 3 JE from EEPROM Temperature from EEPROM Recall Cool Color Temperature Temp sRGB Recall SRGB der Temperature from EEPROM User G Green Gain from Digital register User R Red Gain from Digital register User B Blue Gain from Digital register User 13 OPERATING INSTRUCTIONS Main Men un U Menu Description Icon Timeout Jadjustthe OSD Timeout the OSD Timeout Language fo Select the OSD language or Stop Multi View function FI oe pie Picturein Picure Mode Picture by Picture Mode Small Small sub window OSD setup aso i Size Middle Middle sub window Large Large sub window Right Up Choose top right position PIP Position Right V Right choose bottom right position Swap O Swap main window and sub p window DDC CI Turn ON OFF DDC CI Supp
5. will damage the cabinet As a safety precaution always unplug the monitor before cleaning it Do not scratch the screen with hard things it may cause permanent damage Don t leak liquid into monitor which will result in the damage of component 11 OPERATING INSTRUCTIONS HOVV TO ADJUST A SETTING Press the MENU button to activate the OSD window 2 Press or to navigate through the functions Once the desired function ishighlighted press the MENU button to activate it If the function selected has a sub menu press tor again to navigate through the submenu functions Once the desired function is highlighted press MENU button to activate it 3 Press tor to change the settings of the selected function 4 To exit and save select the exit function If you want to adjust any other function repeat steps 2 3 bat Move Select Figure 5 OSD Message HOT TO ADJUST PIP PBP SETTING 1 Press the MENU button to activate the OSD window 2 Press or to navigate through the functions to PIP SETTING Once PIP SETTING function is highlighted press the MENU button to activate it 3 Press or again to navigate through the submenu functions Once the desired function is highlighted press or to change the settings of the selected function Press MENU button to activate the selected function 4 To exit and save select the exit function If you want to adjust any other function repeat steps 2 3 5
6. 0 60Hz Resolution A 640x350 70Hz 720x400 70Hz 18 Operating Instruction If main source is HDMI sub source is DisplayPort 1 Activating the OSD select the main source to DisplayPort 2 Change the PC DisplayPort resolution to 3840x2160 30Hz 3 Activating the OSD select the main source to HDMI PS To get better view experience o keep DisplayPort as main Source is recommended Before activating PIP function use Should enter into windows OS Operating Instruction If main source right window is HDMI sub source is DisplayPort left window 1 Activating the OSD turn off the PBP function 2 Select the input source to DisplayPort 3 Change the PC DisplayPort resolution to 1920x1080 60Hz 4 Activating the OSD turn on the PBP function and select the main sub source you wanted If main source right window is DisplayPort sub source is HDMI left window 1 Activating the OSD select the main source to HDMI 2 Turn off the PBP function 3 Select the input source to DisplayPort TECHNICAL SUPPORT FAQ Operating Instruction 4 Change the PC DisplayPort resolution to 1920x1080 60Hz 5 Activating the OSD turn on the PBP function and select the main sub source you wanted If main source right window is DisplayPort sub source is HDMI left window 1 Activating the PIP PBP Setting shortcut OSD turn off the PBP unction 2 Change the PC DisplayPort 3840x2160 30Hz 3840x2160 30Hz reso
7. bles Kensington anti theft lock O Audio input O Earphone jack O VGA input Display port input O HDMI input DVI input O AC power input O Power Switch USB upstream USB port USB fast charger BEFORE YOU OPERATE THE MONITOR GENERAL INSTRUCTIONS Press the povver button to turn the monitor on or off The other control buttons are located at front panel of the monitor See Figure 4 By changing these settings the picture can be adjusted to your personal preferences The power cord should be connected Connect the video cable from the monitor to the video card Press the power button to turn on the monitor position The power indicator will light up Figure 4 External Control Button EXTERNAL CONTROLS No Description AUTO SOURCE EXIT ECO hotkey 3 Volume 4 JMENUJ ENTER ower Button 6 Power Indicator 10 OPERATING INSTRUCTIONS FRONT PANEL CONTROL e Auto Source Exit 1 When OSD menu is in active status this button will act as EXIT KEY EXIT OSD menu 2 When OSD menu is in off status press this button to select input Source D Sub DVI DP HDMI 3 When OSD menu is in off status press this button for 2 seconds to activate the Auto Adjustment function The Auto Adjustment function is used to set the HPos VPos Clock and Phase e ECO hotkey ECO control is for brightness and image optimization for different applications Activates ECO co
8. e Color Temp Functions OSD Setup PIP Setup e Extra Plug amp Play _ _____ VESADDC B_ _____ Conditions Conditions Weight with base 7 88 kg Weight Weight w o base 5 28 kg Packaging Weight 10 30 kg Note All specifications are subject to change without prior notice 21 APPENDIX FACTORY PRESET TIMING TABLE Preset Display Modes H Horizontal Vertical Standard Frequency KHz Frequency Hz 640x480 60Hz 31 469 59 940 640x480 67Hz 35 000 66 667 SVGA M 50 000 UHD 3840x2160 30Hz 67 500 30 000 3840x2160 60Hz 133 32 60 000 22 APPENDIX MHL Timing Table 480P 640 x 480 4808 720 x 480 Video DP HDMI Timing Table a Reson 480P 60Hz for Digital only 640 x 480 480P 60Hz for Digital only 720 x 480 576P 60HZz for Digital only 720 x 576 720P 50Hz for Digital only 1280 x720 23 APPENDIX CONNECTOR PIN ASSIGNMENT 11 w a s 15 Figure 6 15 Pin Color Display Signal Cable Pin No Description __ PinNo Description la fra o f svisense isv s ee Gra 24 APPENDIX es I eo es I as ew od ao emm se som wo BT 25 APPENDIX 1 ADT 18 Figure 8 HDMI Signal Cable Prim No _ Sinainame 6 rMDSDa a1 8 rmps Data 0 Shield 9 rmospaao 0 5 DDC Clock DDC Clock 26 12 Pino Bina name 14 Reserved N C on device Signal Name 13 14 15 17 TMDS Data 0 418 TMDS Data 0
9. eature If your outlet does not accommodate the three wire plug have an electrician install the correct outlet or ground the appliance safely Do not defeat the safety purpose of the grounded plug e Unplug the unit during a lightening storm or when it will not be used for long period of time This will protect the monitor from damage due to power surges e Do not overload power strips and extension cords Overloading can result in fire or electric shock e Never push any object into the slot on the monitor cabinet It could short circuit parts causing a fire or electric shock Never spill liquids on the monitor Do not attempt to service the monitor by yourself opening or removing covers can expose you to dangerous voltages and other hazards Please refer all servicing to qualified service personnel To ensure satisfactory operation use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 240V AC Min 5A e The wall socket shall be installed near the equipment and shall be easily accessible FOR YOUR SAFETY VVEEE DECLARATION Disposal of VVaste Equipment by Users in Private Household in the European Union E This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household vvaste Instead it is your responsibility to dispose of your waste equipment by handing it over EM to a designated collection point for the r
10. ecycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product SPECIAL NOTES ON LCD MONITOR The following symptoms are normal with LCD monitor and do not indicate a problem NOTES You may find slightly uneven brightness on the screen depending on the desktop pattern you use The LCD screen has effective pixels of 99 99 or more It may include blemishes of 0 01 or less such as a missing pixel or a pixel lit all of the time Due to the nature of the LCD screen an afterimage of the previous screen may remain after switching the image when the same image is displayed for hours In this case the screen is recovered slowly by changing the image or turning off the Power Switch for hours To declare the product is the Information Technical Equipment intended primarily for use in the domestic environment The monitor is for computer use and not marketed and intended for displaying any television broadcast signals BEFORE YOU OPERATE THE MONITOR FEATURES e 71 0cm 28 inches TFT Color LCD Monitor e Crisp Clear Display fo
11. lution to 1920x1080 60Hz 3840x2160 60Hz 3840x2160 60Hz 3 Activating the OSD select the main source to HDMI 4 Change the PC HDMI resolution to 1920x1080 60Hz 5 Activating the OSD turn on the PBP function and select the main sub source you wanted If main source right window is DisplayPort sub source is HDMI or DVI left window 1 Activating the OSD select the main source to HDMI or DVI 2 Activating the PIP PBP Setting shortcut OSD turn off the PBP No signal unction 3 Select the input source to DisplayPort 4 Change the PC DisplayPort resolution to 1920x1080 60Hz 5 Activating the OSD turn on the PBP function and select the main sub source you wanted 3840x2160 30Hz 3840x2160 60Hz It is recommended to keep DisplayPort as the main source for better viewing experience Resolution A refers to the resolution which is equal or less than 1920x1080 and V frequency is equal or less than 60Hz APPENDIX SPECIFICATIONS LED backlit Panel Type TFTLCD LCD Panel pixel Pitch mm 0 16 x 0 16 Max Resolution 3840 x 2160 Display Colour 1 073B 30KHz 99KHz D SUB DVI DHMI Frequency 30KHz 160KHz DisplayPort H V 56Hz 80Hz D SUB REDI 23Hz 80Hz DVI HDMI DisplayPort USS hub 4XUSB 2XUSB3 0 2XUSB2 0 20 APPENDIX NOC pg e Volume ECO Switch e AUTO SOURCE EXIT lt MENU ENTER lt POWER BUTTON Control Luminance Setting Image Setup
12. moisture Dangerously high voltages are present inside the monitor Do not open the cabinet Refer servicing to qualified personnel only FOR YOUR SAFETY PRECAUTIONS e Do not use the monitor near water e g near a bathtub washbowl kitchen sink laundry tub swimming pool or in a wet basement Do not place the monitor on an unstable cart stand or table If the monitor falls it can injure a person and cause serious damage to the appliance Use only a cart or stand recommended by the manufacturer or sold with the monitor If you mount the monitor on a wall or shelf use a mounting kit approved by the manufacturer and follow the kit instructions Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operation of the monitor and to protect it from overheating be sure these openings are not blocked or covered Do not place the monitor on a bed sofa rug or similar surface Do not place the monitor near or over a radiator or heat register Do not place the monitor in a bookcase or cabinet unless proper ventilation is provided The monitor should be operated only from the type of power source indicated on the label If you are not sure of the type of power supplied to your home consult your dealer or local power company The monitor is equipped with a three pronged grounded plug a plug with a third grounding pin This plug will fit only into a grounded power outlet as a safety f
13. ntrol when the OSD is off or adjust a function when function is activated e Volume Activates the volume control when the OSD is off or adjust a function when function is activated e MENU ENTER Activate OSD menu when OSD is OFF or activate de activate adjustment function when OSD is ON or Exit OSD menu when in Volume Adjust OSD status Power Button Press this button to turn the monitor ON or OFF and display the monitor s state e Power Indicator Blue Power On mode Orange Standby mode OSD Lock Function To lock the OSD press and hold the MENU button while the monitor is off and then press power button to turn the monitor on To unlock the OSD press and hold the MENU button while the monitor is off and then press power button to turn the monitor on NOTES Do not install the monitor in a location near heat sources such as radiators or air ducts or in a place subject to direct sunlight or excessive dust or mechanical vibration or shock Save the original shipping carton and packing materials as they will come in handy if you ever have to ship your monitor For maximum protection repackage your monitor as it was originally packed at the factory To keep the monitor looking new periodically clean it with a soft cloth Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution Never use strong solvents such as thinner benzene or abrasive cleaners since these
14. ort Reset Reset the menu to default ES m Show the information of the Information main image and sub image source 14 OPERATING INSTRUCTIONS PLUG AND PLAY Plug amp Play DDC1 2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD It allows the monitor to inform the host system of its identity and depending on the level of DDC used communicate additional information about its display capabilities The DDC2B is a bi directional data channel based on the 12C protocol The host can request EDID information over the DDC2B channel THIS MONITOR WILL APPEAR TO BE NON FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY THERE MUST BE A VIDEO INPUT SIGNAL This monitor meets the Green monitor standards as set by the Video Electronics Standards Association VESA and The Swedish Confederation Employees NUTEK This feature is designed to conserve electrical energy by reducing power consumption when there is no video input signal present When there is no video input signal this monitor following a time out period will automatically switch to an OFF mode This reduces the monitor s internal power supply consumption After the video input signal is restored full power is restored and the display is automatically redrawn The appearance is similar to a Screen Saver feature except the display is completely off The display is restored b
15. r Windows Recommended Resolutions 3840x2160 60Hz e Ergonomic Design Space Saving Compact Case Design CHECKING THE CONTENTS OF THE PACKAGE The product package should include the following items 1 LCD Monitor 2 Owner s Manual including CD ROM amp Warranty Card 3 Power Cord 4 DVI Cable 5 DP Cable 6 Base INSTALLATION INSTRUCTIONS Install Figure 1 Installation Instruction BEFORE YOU OPERATE THE MONITOR ADJUSTING THE VIEVVING ANGLE For optimal vievving it is recommended to look at the full face of the monitor then adjust the monitors angle to your own preference Hold the stand so that the monitor does not topple when you change the monitors angle You are able to adjust the monitor as below Tilt angle 5 23 Pivot angle 0 90 a IN Height adjustment EN Na as Figure 2 Adjusting the Viewing Angle Note e Put the monitor on a flat surface Hold the panel so that the monitor does not topple BEFORE YOU OPERATE THE MONITOR Povver Source 1 Make sure that the power cord is the correct type required in your area 2 This LCD monitor has an universal power supply that allows operation in either 100 120V AC or 220 240V AC voltage area No user adjustment is required 3 Connect the AC power cord into your LCD monitor s AC power input The AC power cord may be connected to either a wall power outlet or the power outlet socket on your
16. se Win95 98 2000 ME XP WIN7 WIN8 shut down disturbances on the mode Adjust CLOCK and PHASE or perform hot key screen AUTO key CLOCK pixel frequency controls the number of pixels scanned by one horizontal sweep lf the frequency is not correct the screen shows vertical stripes and the picture has not correct width PHASE adjusts the phase of the pixel clock signal With a wrong phase adjustment the picture has horizontal disturbances in light picture For PHASE and CLOCK adjustment use dot pattern or Win95 98 2000 ME XP WIN7 WIN8 shut down mode pattern 16 TECHNICAL SUPPORT FAQ ERROR MESSAGE POSSIBLE SOLUTION CABLE NOT CONNECTED 1 Check that the signal cable is properly connected If the connector is loose tighten the connector s screws 2 Check the signal cable connection pins for damage INPUT NOT SUPPORT Your computer has been set to unsuitable display mode set the computer to display mode given in the following table page 20 21 PiP PbP Input compatibility There are four different video input to choose as the sub display source DVNHDMIDP Please refer below table for compatibility of main sub input source oso Cool ol ol Ko py py py SUB Source Ce tp H a yop py py SUB Source s v v v o 17 TECHNICAL SUPPORT FAQ 640x350 70Hz 720x400 70Hz Resolution A 640x350 70Hz 720x400 70Hz 3840x2160 60Hz 3840x2160 60Hz PBP Source 3840x2160 30Hz 3840x216
17. y pressing a key on the keyboard or clicking the mouse 15 TECHNICAL SUPPORT FAQ Possible Solution Power LED is noton Check if the Power Switch is in the ON position Power Cord should be connected No Plug 8 Play Check if the PC system is Plug amp Play compatible Check if the Video Card is Plug 8 Play compatible Check if the D 15 plug pin of Video Cable is bent Picture is fuzzy Adjust the Contrast and Brightness Controls Picture bounces ora Move electrical devices that may cause electrical wave pattern is present interference in the picture The power LED is ON Computer Power Switch should be in the ON position but there s no video or e Computer Video Card should be snugly seated in its no picture slot Make sure monitor s video cable is properly connected to the computer Inspect monitor s video cable and make sure none of the pins are bent Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED The LED should either turn ON or OFF after hitting the CAPS LOCK key Missing one of the Inspect the monitor s video cable and make sure that primary colors RED none of the pins are bent GREEN or BLUE Screen image is not Adjust pixel frequency CLOCK and PHASE or press centered or sized hot key AUTO properly Picture has color Adjust RGB color or select color temperature defects white does not look white Horizontal or vertical U
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