Benq GW2265HM
Contents
1. GW Series LCD Monitor User Manual A s la Y a h a 2 y A Ta ET ma r N k A me Fa oe Sse is 1 3 E e AECA he E a My w a e Mi A A AAS as AALS SNR a i t e Ti n a Sa i a ft MN 5 a fh j Rs Copyright Copyright O 2013 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes The performance of flicker free may be affected by external factors such as poor cable quality unstable power supply signal interference or poor grounding and not limited to the above mentioned external factors Applicable for flicker free models only Power Safety Please follow these safety instructions for best performance and long life for your monitor2. Troubleshooting Frequently asked questions FAQ Q The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions Q How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Q Does the blurring only occur at resolutions lower than the native maximum resolution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution O Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color O e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology Q The image has a faulty coloration O It has a yellow blue or pink appearance Go to Picture and Reset Color and then choose YES to reset the color settings to the factory defaults If the i
3. a Custom Key 2 V e By default the key is the hot key for Input To change the default settings see Customizing the hot keys on page 24 e For Down Decrease adjustment 3 Custom Key 3 gt vl By default the key is the hot key for Volume for models with speakers or Brightness for models without speakers To change the default settings see Customizing the hot keys on page 24 e Enters sub menus e Selects menu items O lt e Activates the main menu e Returns to the previous menu 53 Exit y Exits OSD menu e OSD On Screen Display The hot keys only operate while the main menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity e To unlock the OSD controls press and hold any key for 10 seconds How to adjust your monitor 23 24 Picture optimization The easiest way to obtain an optimal display from an analog D Sub input is to use the Auto Adjustment function Go to Display and Auto Adjustment to optimize the currently displayed image to the screen When you connect a digital input signal using a digital DVI or HDMI cable to your monitor the Auto Adjustment function will be disabled because the monitor will automatically display the best image Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the Auto Adjustment function If you wish you can always adjust the screen geo
4. F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 19 Q 20 How to install on Windows Vista systems selected models only oy A SS Open Display Settings Right click the desktop and select Personalize from the popup menu Select Display Settings from the Personalize appearance and sounds window The Display Settings window will display Click the Advanced Settings button The Generic PnP Monitor Properties window will display Click the Monitor tab and the Properties button Click Continue in the prompted User Account Control window Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the ap
5. Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Function Picture Select a picture mode that best suits the type of images shown on Mode the screen Standard For basic PC application Low Blue Decreases the blue light emitted from the display to Light reduce the risk of blue light exposure to your eyes Q The value for each Low Blue Light mode indicates how much blue light is decreased compared with the Standard mode Multimedia For viewing multimedia files 30 Web For web surfing 50 Surfing Office For office works or office environment 60 Reading For reading e books or documents 70 Navigating the main menu 31 Function Q The options under Display Mode will be different depending on the input signal sources Depending on your selection of Picture Mode different Display Mode option is pre set Change the setting if needed Full Scales the input image to fill the screen Ideal for 16 9 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible 32 Navigating the main menu Movie For viewing videos Game For playing video games Photo For viewing still images sRGB For better color matching representation with the peripheral devices such as printers digit
6. e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal to HO3VV F or HO5VV F 2G or 3G 0 75mm2 must be used Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to rea
7. arm O If the screen size is 27 inches follow the illustration on the right to detach the monitor base Release the thumbscrew on the bottom of the monitor base and detach the monitor base as illustrated 3 Remove the monitor stand Insert a pointed object such as a screwdriver to the hole above the monitor stand arm and then push the screwdriver against the release button inside the hole Then pull the monitor stand backward away from the monitor Release button How to assemble your monitor hardware 13 14 Remove the monitor stand Using the monitor wall mounting kit selected models only The back of your LCD monitor has a VESA standard mount with 100mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully Precautions e Install your monitor and monitor mounting kit on a wall with flat surface e Ensure that the wall material is stable to support the weight of the monitor e Turn off the monitor and the power before disconnecting the cables from the LCD monitor Lay the screen face down on a clean and well padded surface Insert a pointed object such as a screwdriver to the hole above the monitor stand arm and then push the screwdriver against the release button inside the hole Then pull the monitor stand backward away from the monitor Release button Follow the instruction manua
8. factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color User The blend of the Red Green and Blue primary R O 100 Define colors can be altered to change the color tint of G 0 100 the image Go to the succeeding R red B 0 100 G green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Hue Adjusts the degree of how we perceive colors 0 100 Saturation Adjusts the purity degree of colors 0 100 Reset Color Resets the custom color settings to the factory defaults e YES e NO AMA Improves the gray level response time of the LCD panel OFF e High e Premium Navigating the main menu Picture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Standard D Ae ee V D e List iT Select Menu from the hot key menu 2 Use A or V to select Picture Advanced 3 Select gt to go to a sub menu and then use A or V to select a menu item 4
9. the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to install on Windows 7 system Open Display Properties Go to Start Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer SY SY PY In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or
10. al cameras etc Eco For saving electricity with low power consumption by providing minimum brightness for all running programs User Applies a combination of picture settings defined by users Senseye Displays the preview of screen images under the selected mode ON Demo from Picture Mode The screen will be divided into two windows OFF the left window demonstrates images of Standard mode while the right window presents the images under the specified mode Dynamic The function is to automatically detect the distribution of an input 0to5 Contrast visual signal and then to create the optimal contrast Overscan Slightly enlarges the input image Use this feature to hide annoying ON edge noise if present around your image e OFF O Available only when the input source is HDMI or D Sub VGA converted from Component Display This feature is provided to allow aspect ratios other than 16 9 to be Mode displayed without geometric distortion Item Function Color Determines the color space RGB or YUV based on the detected Format video signal Q You might need to manually set the Color Format if colors shown on the monitor screen do not display properly O If the input source is HDMI color format is not selectable In other words Color Format is automatically set depending on the input video source RGB e For D Sub VGA input source from PC e For DVI input source YUV For D Sub Component converted from VGA input
11. ckaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface Attach the monitor stand to the monitor base as illustrated until it locks in place y an Q If the screen size is 27 inches follow the illustration on the right to attach the monitor stand and the base Tighten the thumbscrew on the bottom of the monitor base as illustrated Orient and align the stand arm with the monitor then push them together until they click and lock into place How to assemble your monitor hardware 9 Gently attempt to pull them back apart to check that they have properly engaged Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface should position the monitor and angle the screen to minimize unwanted reflections from other light sources 2 Connect the PC video cable Q Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems To Connect the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the DVI D Cable Or Co
12. d flashes or flickers Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions ES You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 32 for details The image is displaced in one direction Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions Ed The OSD controls are inaccessible To unlock the OSD controls when it is preset to be locked press and hold any key for 10 seconds No sound can be heard from the connected external speakers for models with speakers only O e Remove your headphone if the headphone is connected to the monitor e Check whether the headphone jack is properly connected e If the external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Need more help If your problems remain after checking this manual pl
13. d base neseseseseesesesessesoseseseseseseoseseseuesesessseosesesesessesorosereseseseseoresesesesesesesses 3 Using the monitor wall mounting kit selected models only cocoonnononnnnnionnornnonnoonnnoonoonos 14 Getting the most from your BenQ monitor seeesessssssssesesesesesesesrsesesesssseseseseseseseseseseseseso 5 How to install the monitor ON a NEW computer ou eeeeeseecescetcesceecseeeececcececeecescesceeseeseeseeesceacees 16 How to upgrade the monitor on an existing COMPULeF cooooocccccnocccnnococonnnononnnnnonnonnonconononnnonnonconaonoss I7 How to install on Windows 8 system selected models Only oocoocconnonocconnnnonornnoonnonanonnnonos 18 How to install on Windows 7 system ou eesesesssseseececsecesceesecccessecssceeseessceessescesssessceacensecesceeeeneacees 19 How to install on Windows Vista systems selected models Only ooooncconocnonnnnnnonncnonoonnonos 20 How to adjust your monitor oe esesseseceecseccecceccescesssnsssesssesseeseeeesceesceceacecescsceseesseeees 21 lio A e E E A succes censnsneectetecel 2 Basic menu ODL ALI ON sisino inap E caus seeaeseseiece ence E E 22 de rs A e UU aeea aiad 24 CUS a rd AO Snina a Ee E E A REE 24 Adjus tine display MOS snesenirspai nn a EN E 24 Choosing an appropriate picture mode for reading esseessseseseseseseseseseseseseseseseseseseseseseseseseseseses 25 Navigating the main Menu ssesessssesessssessseseseseseesesesseseseseseeseseseses
14. d launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer Check Search for a suitable driver for my device option and click Next Check the option for CD ROM drives uncheck all others and click Next Look to confirm that the wizard has selected the correct name of your monitor and click Next Click Finish Restart the computer To find the suitable driver files for the purchased model refer to the following table 16 Driver files Suitable models GW2260 GW2260 GW2260E GW2260M GW2260HM GW2265 GW2265 GW2265M GW2265HM GW2460 GW2460 GW2460HM GW2760 GW2760 GW2760HM Getting the most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows 8 Windows 7 and Windows Vista Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for t
15. e not available will be disabled and the corresponding OSD icons will disappear Mode Standard RA a A Ao 34 Display Language Custom Key Custom Key 2 ONDE Rela 2 Audio Custom Key 3 DDC CI HDMI Auto Switch Auto Power Off Resolution Notice NY Select Menu from the hot key menu 2 Use or V to select System 3 Select gt to go to a sub menu and then use A or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Navigating the main menu 35 Item Function Range OSD Language Sets the OSD menu language e English Settings e Francais O The language options displayed on your OSD may Deutsch differ from those shown on the right depending on the product supplied in your region Italiano e Espanol e Polski e esky e Magyar e SiCG BiH CRO e Rom n e Nederlands e PycckKn e Svenska e Portugu s HA ia PX EAP Display Adjusts the display time of the OSD menu e 5 Sec Time e 10 Sec e 15 Sec e 20 Sec e 25 Sec e 30 Sec OSD Lock Prevents all the monitor settings from being YES accidentally changed When this function is NO activated the OSD controls and hotkey operations will be disabled Y To unlock the OSD controls press and hold any key for 10 seconds 36 Navigating the main me
16. e to a digital input signal Adjusts the pixel clock phase timing to synchronize with the analog input video signal See also Picture optimization on page 24 Q Not applicable to a digital input signal Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Standard Select Menu from the hot key menu 2 Use or V to select Picture 3 Select gt to go to a sub menu and then use A or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Function Range Brightness Adjusts the balance between light and dark shades O to 100 Contrast Adjusts the degree of difference between darkness and O to 100 lightness Sharpness Adjusts the clarity and visibility of the edges of the subjects to 10 in the image Gamma Adjusts the tone luminance The default value is 3 the 1 standard value for Windows 2 3 4 5 Navigating the main menu 29 30 Item Function Color Normal Allows video and still photographs to be viewed Temperature with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is
17. ease contact your place of purchase or e mail us at Support BenQ com Troubleshooting 39
18. he particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows 8 system selected models only on page 18 e How to install on Windows 7 system on page 19 e How to install on Windows Vista systems selected models only on page 20 Getting the most from your BenQ monitor 17 O 18 How to install on Windows 8 system selected models only E es ee YS Open Display Properties Move the cursor to the lower right of the screen or press the Windows C buttons on the keyboard to bring up the Charm bar Go to Settings Control Panel Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ LCD Driver where d is
19. lize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements N CCOFACTS Mercury free LED backlit display BFR PVC free casing plastics Eco friendly ink printing in packaging box Affichage r tro clair par DEL sans mercure Plastiques du boitier sans BFR PVC Impression a l encre cologique dans l emballage Table of Contents COPIE eri aros 2 E A e e O E E E E E 5 Getting to know your MONItOF ou ceceesssssecceceeccsccscssesceeceecescsseeccscssssesesseceeceaseeseeseceeeseeeeeeees 7 BION VO N A o ERE no E EE 7 BA VION O A o cut cet ease bce coec cuca ep dec seco sc pcre E E eee eee 7 INPUt and output Pors soea eniT EEEa OE ASEE EE E ecos eer 8 How to assemble your monitor hardware sesessesssssssesesesessesesesessssesesesesessesesesessnsesesesesesss 9 How to detach the stan
20. ls of the wall CC mount bracket you purchased to complete the installation How to assemble your monitor hardware Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor on a new computer on page l6 e How t
21. mage is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support 2 No image can be seen O ls the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution 38 Troubleshooting ES Faint shadow from the static image displayed is visible on the screen e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention Ed Is the prompt on the display illuminated in orange If the LED is illuminated in orange the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Q Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch O The image is distorte
22. metric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays Press any of the control keys to bring up the hot key menu Select Menu to enter the main menu Go to Display and Auto Adjustment If you notice a vertical noise like a curtain effect shimmering of vertical lines select Pixel Clock and adjust the monitor until the noise disappears If you notice a horizontal noise select Phase and adjust the monitor until the noise disappears Customizing the hot keys The top 3 control keys also called custom keys perform as hot keys to provide direct access to pre defined functions You can change the default setting and designate different functions for these keys Press any of the control keys to bring up the hot key menu and press Menu to access the main menu Go to System Select the custom key you want to change In the sub menu select a function that can be accessed by this key A pop up message will appear showing that the setup is complete Adjusting display mode To display images of aspect ratio other than 16 9 and size other than the panel size of your pu
23. nnect the plug of the DVI D cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use 10 How to assemble your monitor hardware To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor Connect the other end of the cable to the HDMI port of a digital output device y If there is more than one video transmission method available to you you might want to take the picture quality of each video cable into consideration before making the connection Better quality HDMI DVI D Good quality D Sub O The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 3 Connect the audio cable for models with speakers Connect the audio cable between the socket on the rear of the monitor Line In and your computer audio outlet You may connect headphones to the headphone jack found next to the Line In jack of the monitor 4 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled Pes on the rear of the monitor Do not connect the other end to a power outlet just yet How to assemble your monitor hardware E 12 5 Connect to and
24. nu Item Function Range Custom Key Sets the function to be accessed by custom key I e Picture Mode 1 e Low Blue Light Custom Key Sets the function to be accessed by custom key 2 Display Mode 2 e Brightness Custom Key Sets the function to be accessed by custom key 3 e Contrast 3 e Auto Adjustment e Volume e Mute e Input DDC CI Allows the monitor settings to be set through the software ON on the PC OFF O DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics HDMI Auto When this function is activated HDMI port will be in the ON Switch input auto select loop Otherwise HDMI can only be OFF for models selected by input select or by hot key with HDMI inputs Auto Power Sets the time to power off the monitor automatically in e OFF Off power saving mode 10min e 20min e 30min Resolution Sets whether to display the resolution notice of the ON Notice recommended resolution when a new input source is OFF detected by the monitor Information Displays the current monitor property settings e Input e Current Resolution e Optimum Resolution best with the monitor e Model Name Reset All Resets all mode color and geometry settings to the e YES factory default values NO Navigating the main menu 37
25. o upgrade the monitor on an existing computer on page 7 e If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer e To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor I5 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer oY ee a oO Follow the instructions in Getting the most from your BenQ monitor on page 15 When Windows starts it will automatically detect the new monitor an
26. orts vary by model see Input and output ports on page 8 5 Kensington lock slot O e Above diagram may vary depending on the model e Picture may differ from product supplied for your region Getting to know your monitor 7 8 Input and output ports Available input and output ports may vary depending on your purchased model Check the Specification document on the provided CD for details Models with HDMI inputs AC power input jack 2 Audio Line In 3 Headphone jack 234 5 6 Models with dual inputs and speakers 4 HDMI socket 5 DVI D socket 6 D Sub socket 2 3 5 6 Models with dual inputs Getting to know your monitor How to assemble your monitor hardware e If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so e The following illustrations are for your reference only Available input and output jacks may vary depending on the purchased model Attach the monitor base Q Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor pa
27. propriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to adjust your monitor The control panel Name Control keys L Description Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the power on or off How to adjust your monitor 21 22 Basic menu operation All OSD On Screen Display menus can be accessed by the control keys You can use the OSD menu to adjust all the settings on your monitor SA Low Blue Light 5 Input 1d Volume Menu Exit O Low Blue Light 5 Input ng Volume Press any of the control keys 2 The hot key menu is displayed The top three controls are custom keys and are designated for particular functions 3 Select Menu to access the main menu In the main menu follow the icons next to the control keys to make adjustments or selection See Navigating the main menu on page 26 for details on the menu options OSD icon in main Function OSD in hot key No menu menu e By default the key is the hot key for Low Blue Light To change the default settings see Customizing the hot keys on page 24 o Custom Key 1 A e For Up Increase adjustment How to adjust your monitor ONDA in main Function OSD in hot key menu menu
28. rchased model you can adjust the display mode on the monitor Press any of the control keys to bring up the hot key menu and press Menu to access the main menu Go to Picture Advanced and Display Mode Select an appropriate display mode The setting will take effect immediately How to adjust your monitor Choosing an appropriate picture mode for reading Your monitor features a picture mode that is suitable for reading e books and documents 2 Select Low Blue Light Press any of the control keys to bring up the hot key menu and press Menu to access the main menu Go to Picture Advanced and Picture Mode Select Reading The setting will take effect immediately How to adjust your monitor 25 Navigating the main menu You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press any of the control keys to bring up the hot key menu and press Menu to access the main menu See Basic menu operation on page 22 for details Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear The OSD menu languages may differ from the product supplied to your region see Language on page 36 under System and OSD Settings for more details For more information on each menu please refer to the following pages e Displa
29. source from a video device HDMI RGB Determines the range of color scales Select an option that matches RGB 0 PC Range the RGB range setting on the connected HDMI device 255 for models RGB 16 with HDMI 235 inputs Navigating the main menu 33 Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Standard Vo gt Display Picture Mute IN Picture Advanced Audio Select Ja System Select Menu from the hot key menu 2 Use A or V to select Audio 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Function Range Volume Adjusts the audio volume 0 100 Mute Mutes the audio input e ON e OFF Audio Select Allow users to select the audio source or let the PC Audio for models with monitor detect it automatically e HDMI Audio more than 2 audio sources Auto Detect 34 Navigating the main menu System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that ar
30. ssseseseseeeesesesesosseseseseseseesesesese 26 DDI e E E EEEE E EE EE E 27 EAE o E A E cats E E E E 29 Picture Advanced Menu escoria rai 3 PUG MEN es 34 nn e 35 A A 38 Frequently asked questions FAQ s essssessssssssesssssssesesessesseseseesessessssesessssesesrseseseseeesesesesesesesesesees 38 Need More Deleite tit T E 39 Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region Getting started 5 Video Cable D Sub Video Cable DVI D Optional accessory Video Cable HDMI Optional accessory sold separately e Available accessories and the pictures shown here may differ from the actual contents and the product supplied O for your region For cables that are not supplied with your product you can purchase them separately e Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport O Always keep the product and accessories out of reach of small children 6 Getting started Getting to know your monitor Front view Back view Control buttons Power button Release button Rh N Input and output p
31. turn on the power Plug the other end of the power cord into a power outlet and turn it on Q Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 5 to install the monitor software To extend the service life of the product we recommend that you use your computer s power management function How to assemble your monitor hardware How to detach the stand base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface Q Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Press the locking clips to detach the monitor base from the monitor stand arm While holding the monitor stand arm with one hand and pushing the locking clips downward with the other detach the monitor base from the stand
32. y menu on page 27 e Picture menu on page 29 e Picture Advanced menu on page 3 e Audio menu on page 34 e System menu on page 35 26 Navigating the main menu Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear Mode Standard Auto Adjustment Select Menu from the hot key menu 2 Use or V to select Display 3 Select gt to go to a sub menu and then use A or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Function Auto Adjustment Optimizes and adjusts the screen settings automatically for you O Not applicable to a digital input signal Use this to change the input to that appropriate to D Sub your video cable connection type DVI e HDMI for models with HDMI inputs H Position Adjusts the horizontal position of the screen image O to 100 V Position Adjusts the vertical position of the screen image O to 100 Navigating the main menu 27 28 Item Pixel Clock Navigating the main menu Function Adjusts the pixel clock frequency timing to synchronize with the analog input video signal See also Picture optimization on page 24 Q Not applicabl
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