DELL Inspiron 13
Contents
1. 1 keyboard cable 2 keyboard daughter board 2 Liftthe connector latch and disconnect the touchpad cable from the touchpad 39 3 Remove the screws that secure the touchpad bracket to the palmrest and keyboard assembly 4 Lift the touchpad bracket off the palmrest and keyboard assembly 1 touchpad cable 2 touchpad bracket screws 4 5 Peeloffthe adhesive tape that secures the touchpad to the palmrest and keyboard assembly 40 6 Lift the touchpad away from the computer 1 adhesive tape 2 touchpad 41 Replacing the Touchpad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the tabs on the touchpad into the slots on the palmrest and keyboard assembly 2 Adhere the adhesive tape that secures the touchpad to the palmrest and keyboard assembly 3 Align the screw holes on the touchpad bracket with the screw holes on the palmrest and keyboard assembly 4 Replace the screws that secure the touchpad bracket to the palmrest and keyboard assembly 5 Slide the touchpad cable into the touchpad connector and press down the latch to secure the cable 6 Slide th2. Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Lift the connector latches and disconnect the keyboard cables and keyboard backlit cables from the keyboard daughter board 30 2 Liftthe keyboard daughter board off the palmrest and keyboard assembly 1 keyboard cable 2 keyboard backlit cable 3 keyboard cable 4 keyboard backlit cable 5 keyboard daughter board 31 Replacing the Keyboard Daughter Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the keyboard daughter board on the palmrest and keyboard assembly 2 Connect the keyboard cables and keyboard backlit cables and press down the latches to secure the cables Post requisites 1 Replace the battery 2 Replace the base cover 32 Removing the Power and Volume Buttons Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices s
3. Remove the keyboard daughter board Remove the touchpad Remove the fan Remove the heat sink Remove the I O board Remove the speakers Remove the display assembly Remove the power adapter port Remove the system board Procedure After performing the steps in prerequisites we are left with the palmrest and keyboard assembly 69 1 70 palmrest and keyboard assembly Replacing the Palmrest and Keyboard Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the palmrest and keyboard assembly on a flat surface with the keyboard facing down Post requisites OANA aA KRWYD HP Rbk Pe WN FEO Replace the system board Replace the power adapter port Replace the display assembly Replace the speakers Replace the I O board Replace the heat sink Replace the fan Replace the touchpad Replace the keyboard daughter board Replace the stylus holder assembly Follow the procedure from step 4 to step 6 in Replacing the Hard Drive Replace the battery Replace the base cover 71 Removing the Display Panel A WARNING Befo
4. A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Using the alignment posts on the palmrest and keyboard assembly place the speakers on the palmrest and keyboard assembly 2 Route the speaker cable through the routing guides on the palmrest and keyboard assembly 3 Adhere the adhesive tapes that secure the speaker cable on the palmrest and keyboard assembly 4 Connect the speaker cable to the system board Post requisites 1 Replace the power and volume buttons board 2 Replace the battery 3 Replace the base cover 38 Removing the Touchpad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Lift the connector latch and disconnect the keyboard cable from the keyboard daughter board
5. BIOS 1 2 3 10 11 90 Turn on the computer Go to dell com support If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computers Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Get Drivers and Downloads Click View All Drivers In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen Getting Help and Contacting Dell Self Help Resources You can get information and help on Dell products and services using these online self help resources Self Help Information Accessing Windows Help Information about Dell products and services Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on Information about Microsoft Windows 8 1 Information about Microsoft Windows 7 Learn about your operating system setti
6. Entering the Service Tag in the BIOS 60 Removing the Display Assembyly sess 61 Pre r dulsitess cues ote i Cero m etin t tiet 61 Proced re s eh re Rote eet tres ae d tre ted i ete eee 61 Replacing the Display AssembWly 64 POC ti eter OE mE 64 POSt FEQUISICES Sis cst te ERE iio 64 Removing the Stylus Holder Assembly 65 Pr requisites c noo ome eri ihc RTO ME BEER RERO 65 Proced re e ee be em b eec yate 66 Replacing the Stylus Holder Assembly 68 Procedure bnt le beum bete e e Pe en Pee ed te tad ho emet tt 68 AS OI 68 Removing the Palmrest and Keyboard Assembly 69 Prerrequisito Ae 69 Procedure tec den cers fuma eros OU ade ea feu do lea et t 69 Replacing the Palmrest and Keyboard Assembly 71 Procedure iii a ta ne deae e oes 71 POst requisites aa uit mtt A Aah chien e n PEU tu rueda 71 Removing the Display PaneL ssss 72 A A sn redet s Ox Mets 72 Procedure oie pan eges EH 72 Replacing the Display PaneL sss 74 Procede DEEST nm nite eb o T PO e tet Duel 74 POst Tregulsitesx cete temet e erect Aneel det etm tie i 74 Removing the Display Back Cover and Antenna Assembly noe iia 75 Prerequisites ues e rere ete tete tette e Beate a DER TE Re e e e eens 75 Procedur
7. board to the speaker 3 Route the power and volume buttons board cable through the routing guides on the speaker 4 Connect the power and volume buttons board cable to the system board 5 Adhere the adhesive tape that secures the power and volume buttons board cable to the palmrest and keyboard assembly Post requisites 1 Follow the procedure from step 4 to step 6 in Replacing the Hard Drive 2 Replace the battery 3 Replace the base cover 5 Removing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the power and volume buttons board Procedure 1 Disconnect the speaker cable from the system board Peel off the adhesive tape that secure the speaker cable to the palmrest and keyboard assembly 3 Remove the speaker cable from the routing guides on the palmrest and keyboard assembly 36 4 Release the speakers from the alignment posts and lift the speakers along with its cable off the palmrest and keyboard assembly 1 speaker cable 2 speakers 2 routing guides 37 Replacing the Speakers
8. nee 89 Flashing the BIOS cinismo 90 Getting Help and Contacting DelL 91 Self Help Reso rees dioses nam ege dee ome a pedes 91 Contacting Dell ERI EEUU ER 91 Before Working Inside Your Computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts K NOTE The images in this document may differ from your computer depending on the configuration you ordered Before You Begin 1 Save and close all open files and exit all open applications Shut down your computer Windows 8 1 On the Start screen click or tap the power icon 05 Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety A WARNING Before working inside your computer read the safety information that shipped with your co
9. panel assembly face down on a flat surface 2 Using a plastic scribe pry the camera module off the display bezel 81 3 Turn the camera over and disconnect the camera cable from the camera module 1 plastic scribe 2 camera camera cable 82 Replacing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera module 2 Using the alignment post place the camera module on the display bezel and snap it into place Post requisites Replace the display back cover and antenna assembly Replace the display assembly Replace the battery hWDN BF Replace the base cover 83 Removing the Windows Button Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove
10. 5 Replacing the Battery i iicicissceicccsscesscstetssasssscisvesisessisnssnvesesensers 17 Procedure ianen a emet ae bel t a FEE edt d tu 17 POSH TEGUISE S den ee e ee mh e et to Ob eoi as 17 Removing the Memory Module 18 Prer dquisites zc eb e ER Pee ede eee 18 a en ss eeu a RS aln ceti iue rcu ATE aD para iE 18 Replacing the Memory Module sss 19 Procedures un etate ee Mete tente Paten e terere eese 19 P ost requisites i nc Rd ERR IER DR etti 20 Removing the Hard Drive esee 21 Prer dulsitess s dotes a 21 Procedure ete reet ee benc enemy t eem e Et e erts 21 Replacing the Hard Drive sees 23 Prtoced ltes ee Soy dacs ROUES NECEM S 23 Postre quiso ie E EE tener ORE RUE 23 Removing the Coin Cell Battery 24 Prerequisite Saamea re Ea TERM DERE d TA EE RN EUM ME RAE 24 Procedure accade parvo o o eet en eei ti P Es 24 Replacing the Coin Cell Battery 26 Procedure cotton A 26 PosSt requlsites a a Lu 26 Removing the Wireless Card esses 27 Prerequisites sin deze deos oar Fern Uere er ERU TREE Re ERREUR 27 Procede ar e tdt b a ER arte dol UN 27 Replacing the Wireless Card sss 29 Procedure d esee tnit drin ertet 29 Postsredulsites i
11. Inspiron 13 7000 Series Service Manual Computer Model Inspiron 13 7347 Regulatory Model P57G Regulatory Type P57G001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 07 Rev AOO Contents Before Working Inside Your Computer 10 Before You Begin eee etti ni eee e rte s 10 Safety ASTUCIA idest rete te b tete a e dame edd eta 10 Recommended Tools enne 11 After Working Inside Your Computer 12 Removing the Base Cowver seen 15 e A td m Rr e ener eire re rer vit 15 Replacing the Base Cover eese 14 PrOCedUfe i eiie ite a 14 Removing the Battery eese 15 Prerequisites oon et e PO QUE C AERE PEREAT PARLE EIER 15 Proced te m sranna a ii 1
12. ard cable to the I O board Connect the l O board cable to the I O board Post requisites a Bb WANP Replace the coin cell battery Replace the wireless card Replace the hard drive Replace the battery Replace the base cover 51 Removing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the power adapter port cable from the system board 2 Remove the screw that secures the power adapter port to the palmrest and keyboard assembly 52 3 Lift the power adapter port with its cable off the palmrest and keyboard assembly 1 screw 2 power adapter port power adapter port cable 55 Replacing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulat
13. cedure 1 2 Remove the screws that secure the display cable bracket to the system board and lift the display cable bracket off the system board Using the pull tab disconnect the display cable from the system board 55 3 Peel off the adhesive tape on the Windows button board connector and disconnect the Windows button board cable from the connector 3 1 screws 2 2 display cable bracket 3 display cable 4 windows button board cable 5 adhesive tape 4 Using the pull tab disconnect the keyboard cable and the hard drive cable from the system board 5 Release the connector latch and disconnect the keyboard backlit cable from the system board 6 Lift the connector latch and disconnect the touchpad cable from the system board 56 7 Disconnect the speaker cable and the power adapter port cable from the system board 1 power adapter port cable 2 keyboard cable hard drive cable 4 touchpad cable 5 keyboard backlit cable 6 speaker cable 57 8 Remove the screw that secures the system board to the palmrest and keyboard assembly and lift it off the palmrest and keyboard assembly 1 screw 2 system board 58 Replacing the System Board A Es WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Comput
14. display cable into the routing guides inside the hinge covers 5 Align the display panel assembly with the display back cover and antenna assembly and gently snap the display back cover and antenna assembly into place Post requisites 1 Replace the display assembly 2 Replace the battery 3 Replace the base cover 74 Removing the Display Back Cover and Antenna Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display panel Remove the display hinges apt WDY HP Procedure After performing the steps in prerequisites we are left with the display back cover and antenna assembly 75 1 76 display back cover and antenna assembly Replacing the Display Back Cover and Antenna Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best pract
15. e keyboard cable into the keyboard daughter board connector and press down the latch to secure the cable Post requisites 1 Replace the battery 2 Replace the base cover 42 Removing the Fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Lift the latch and disconnect the l O board cable from the system board 2 Remove the I O board cable from the routing guides on the fan 1 1 O board cable 2 l O board cable connector 3 Disconnect the fan cable from the system board 43 4 Remove the screws that secure the fan to the palmrest and keyboard assembly 5 Liftthe fan off the palmrest and keyboard assembly 1 fan N screws 2 3 fan cable 44 Replacing the Fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home pa
16. ee the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 3 in Removing the Hard Drive Procedure 1 Peeloffthe adhesive tape that secures the power and volume buttons board cable to the palmrest and keyboard assembly 2 Disconnect the power and volume buttons board cable from the system board 3 Remove the power and volume buttons board cable from the routing guides on the speaker 4 Peeloff adhesive the tape that secures the power and volume buttons board to the speaker 33 5 Liftthe power and volume buttons board along with its cable off the palmrest and keyboard assembly 1 adhesive tape 2 power and volume buttons board cable power and volume buttons 4 adhesive tape board 34 Replacing the Power and Volume Buttons Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the power and volume buttons board into the slot on the palmrest and keyboard assembly 2 Adhere the adhesive tape that secures the power and volume buttons
17. en dte ab tete v deed I rie Hr eb e eto 75 Replacing the Display Back Cover and Antenna ASSEM Dr ia 77 Procede cercada daros rte de ale cales ale ala do a 77 POStsr dulsiteS t onde b tastes tedio ue O E 77 Removing the Display Hinges eseeessssss 78 SS e Pe ete mdi de ro eti e m teen ee 78 ProcedUte eret eam ce e RO awa GU TURNER 78 Replacing the Display Hinges sess 80 Procedure stesse otn oe t etm sanatus 80 PoSt Tequlisites x ada 80 Removing the Camera esee 81 Pr redqtisites 2 e Sneed ayes Ue MEDIE HAE RAS 81 Procedures iiti O etus 81 Replacing the Camera cscssscsscssseseesssesssseseeeeseneneeneeesees 83 Procedure escenas n E E RARE REOR AM NB 85 Postsrequisites ttv y tt e RU at be o uc 85 Removing the Windows Button Board 84 Prerequisit amp s beet re ee t tt cete Bd tag tn 84 Proc dure preinis t ec t te HR ee eee 84 Replacing the Windows Button Board 86 Proced re uses ia tus 86 PoStsredulsites x 45 4 ot eL taal oh OAR as e A LL S 86 Removing the Display Cable esses 87 Pre r dulsitess cues obe oL e s Gen utei ems 87 POC toi ette e t t renim tee te redet eie entend 87 Replacing the Display Cable sss 89 Proced te d e ore iT eR Rab ERES 89 A sco o EROS n RR
18. er For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board Procedure Align the screw holes on the system board with the screw holes on the palmrest and keyboard assembly 2 Replace the screw that secures the system board to the palmrest and keyboard assembly 3 Connect the power adapter port cable and the speaker cable to the system board 4 Slide the touchpad cable into the connector on the system board and press down the latch to secure the cable 5 Slide the keyboard cable and keyboard backlit cable into the respective connectors and push the connector latches in to secure the cable 6 Connect the hard drive cable to the system board 7 Secure the Windows button board cable to the connector on the system board and adhere the tape on the Windows button board connector to secure the cable 8 Connect the display cable to the system board 9 Align the screw holes on the display cable bracket with the screw holes on the system board 10 Replace the screws that secure the display cable bracket to the system board Post requisites 1 Replace the heat sink 2 Replace the fan 3 Replace the memory module 59 4 5 Replace the battery Replace the base cover Entering the Service Tag in the BIOS 60 Turn on
19. ew holes on the hard drive with the screw holes on the hard drive bracket 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Connect the interposer to the hard drive 4 Align the screw holes on the hard drive assembly with the screw holes on the palmrest and keyboard assembly 5 Replace the screws that secure the hard drive assembly to the palmrest and keyboard assembly 6 Connect the hard drive cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover 23 Removing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the base cover 2 Remove the battery Procedure Using a plastic scribe gently pry the coin cell battery out of the battery socket on the system board 24 1 3 plastic scribe battery socket 2 coin cell battery 25 Replacing the Coin Cell Battery A WARNING Before working inside your comp
20. ge at dell com regulatory_compliance Procedure Align the screw holes on the fan with the screw holes on the palmrest and keyboard assembly 2 Replace the screws that secure the fan to the palmrest and keyboard assembly 3 Connect the fan cable to the system board 4 Route the l O board cable through the routing guides on the fan 5 Slide the l O board cable into the l O board cable connector on the system board and press down the latch to secure the cable Post requisites 1 Replace the battery 2 Replace the base cover 45 Removing the Heat Sink A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION To ensure maximum cooling for the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 In sequential order as indicated on the heat sink loosen the captive 46 screws t
21. hat secure the heat sink to the system board 2 Lift the heat sink off the system board 1 heat sink 2 captive screws 3 47 Replacing the Heat Sink A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved JIN CAUTION Incorrect alignment of the heat sink can cause damage to Procedure 1 Align the screw holes on the heat sink with the screw holes on the system board 2 In sequential order indicated on the heat sink tighten the captive screws that secure the heat sink to the system board Post requisites 1 Replace the battery 2 Replace the base cover 48 Removing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer foll
22. he Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the hard drive assembly to the palmrest and keyboard assembly 2 Using the pull tab disconnect the hard drive cable from the system board 21 3 Liftthe hard drive assembly along with its cable off the palmrest and keyboard assembly 1 screws 2 2 hard drive assembly 3 hard drive cable 4 pull tab 4 Disconnect the interposer from the hard drive ul Remove the screws that secure the hard drive bracket to the hard drive 6 Lift the hard drive bracket from the hard drive 1 screws 4 2 hard drive 3 hard drive bracket 4 interposer 22 Replacing the Hard Drive A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure Align the scr
23. ices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the display back cover and antenna assembly on a flat surface Post requisites Replace the display hinges Replace the display panel Replace the display assembly Replace the battery UA WNB Replace the base cover 77 Removing the Display Hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly BhWDN He Procedure 1 Remove the antenna cables from the routing guide on the hinge cover 2 Remove the screws that secure the display hinges to the display back cover and antenna assembly 78 3 Liftthe display hinges off the display back cover and antenna assembly 1 screws 8 2 display back cover and antenna assembly hinge covers 2 4 antenna cables 2 5 display hinges 2 79 Replacing the Display Hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the
24. ingertips to carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 2 Remove the memory module from the memory module slot 1 memory module 2 securing clips 2 3 memory module slot 18 Replacing the Memory Module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 memory module 2 securing clips 2 3 memory module slot 4 tab 5 notch 19 Post requisites 1 Replace the battery 2 Replace the base cover 20 Removing the Hard Drive A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see t
25. king Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the stylus holder and stylus lock on the palmrest and keyboard assembly 2 Align the screw hole on the stylus holder with the screw hole on the palmrest and keyboard assembly 3 Replace the screw that secures the stylus holder and stylus lock to the palmrest and keyboard assembly 4 Align the screw hole on the stylus lock with the screw hole on the palmrest and keyboard assembly 5 Replace the screw that secures the stylus lock to the palmrest and keyboard assembly 6 Insert the stylus into the stylus holder and push to snap it in place Post requisites 1 Replace the display assembly 2 Replace the battery 3 Replace the base cover 68 Removing the Palmrest and Keyboard Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites OANA UN BRWYD EB PRR PB WNEFE oO Remove the base cover Remove the battery Follow the procedure from step 1 to step 3 in Removing the Hard Drive Remove the stylus holder assembly
26. llow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot on the system board 2 Insert the wireless card at an angle into the wireless card slot 3 Align the screw hole on the wireless card with the screw hole on the system board 4 Replace the screw that secures the wireless card to the system board 5 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle white Auxiliary black triangle black Post requisites 1 Replace the battery 2 Replace the base cover 29 Removing the Keyboard Daughter Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance
27. ly to the palmrest and keyboard assembly Peel off the adhesive tape that secures the the display cable to the palmrest and keyboard assembly 10 Lift the display assembly off the palmrest and keyboard assembly 1 display assembly 2 screws 3 3 adhesive tape 4 display hinges 2 65 Replacing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION Place the computer on a soft and clean surface to avoid scratching the display 1 Place the display assembly on the palmrest and keyboard assembly 2 Align the screw holes on the display hinges with the screw holes on the palmrest and keyboard assembly 3 Adhere the adhesive tape that secures the the display cable to the palmrest and keyboard assembly 4 Replace the screws that secure the display assembly to the palmrest and keyboard assembly 5 Turn the computer over and close the display 6 Slide the Windows button board connector into the connector latch on the system board and press down the latch to secure the cable 7 Adhere the tape to the Windows button board cable 8 Connect the display cable t
28. mputer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance 10 A WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts D bb CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge A CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components A CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When co
29. n board to the display bezel 4 Turn the display panel assembly over Post requisites 1 Replace the display back cover and antenna assembly 2 Replace the display assembly 3 Replace the battery 4 Replace the base cover 86 Removing the Display Cable A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites U A NN HP Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly Remove the camera Procedure Peel off the adhesive tape and lift the latch to disconnect the display cable from the display panel Disconnect the Windows button board cable Peel off the adhesive tape lift the connector latch to disconnect the touch screen board cable from the touch screen board Remove the camera cable from the routing guides on the display bezel Lift the connector latch and disconnect the display cable from the touch board Note the display cable routing and remove the display cable from the routing guides on the display bezel 87 7 Liftthe display cable off the display bezel 1 connector latch for dis
30. ng up and using your computer data backup diagnostics and so on Contacting Dell Self Help Options Windows 8 1 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support See dell com See dell com support See dell com windows8 Click Start All Programs gt Dell Help Documentation See Me and My Dell at dell com support manuals To contact Dell for sales technical support or customer service issues see dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country 91 92 NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog
31. nnecting cables make sure that the ports and connectors are correctly oriented and aligned A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools Philips screwdriver e Plastic scribe 11 After Working Inside Your Computer A CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 12 Removing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Rem
32. o the system board 9 Align the screw holes on the display cable bracket with the screw holes on the system board 10 Replace the screws that secure the display cable bracket to the system board 11 Connect the antenna cables to the wireless card Post requisites 1 Replace the battery 2 Replace the base cover 64 Removing the Stylus Holder Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly 65 Procedure 1 Push to release the stylus from the stylus holder 1 stylus 2 stylus holder stylus lock 2 Remove the screw and lift the stylus lock from the palmrest and keyboard assembly 66 3 Lift the stylus holder off the palmrest and keyboard assembly 1 screw 2 stylus lock 3 stylus holder 67 Replacing the Stylus Holder Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Wor
33. ory_compliance Procedure 1 Place the power adapter port into the slot on the palmrest and keyboard assembly 2 Align the screw hole on the power adapter port with the screw hole on the palmrest and keyboard assembly 3 Connect the power adapter port cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover 54 Removing the System Board A Es Es Es WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites U A NN HP Remove the base cover Remove the battery Remove the memory module Remove the fan Remove the heat sink Pro
34. ove the screws that secure the base cover to the computer 3 Using a plastic scribe pry the base cover away from the computer 1 plastic scribe 2 base cover 3 screws 10 15 Replacing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Replace the screws that secure the base cover to the computer base 14 Removing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Remove the screws that secure the battery to the palmrest and keyboard assembly 2 Remove the hard drive cable from the routing guides on the battery 3 Liftthe battery off the palmrest and keyboard assembl
35. ow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the hard drive 4 Remove the wireless card 5 Remove the coin cell battery Procedure 1 Disconnect the l O board cable from the I O board 2 Disconnect the power and volume buttons board cable from the I O board 3 Remove the screw that secures the I O board to the palmrest and keyboard assembly 49 4 Lift the I O board off the palmrest and keyboard assembly 1 screw 2 l O board power and volume buttons 4 O board cable board cable 5 pulltab 50 Replacing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Using the alignment posts place the I O board on the palmrest and keyboard assembly Align the screw hole on the I O board with the screw hole on the palmrest and keyboard assembly Replace the screw that secures the I O board to the palmrest and keyboard assembly Connect the power and volume buttons bo
36. play 2 adhesive tape cable 3 display cable 4 windows button board cable 5 display panel 88 Replacing the Display Cable A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Route the display cable through the routing guides on the display bezel 2 Slide the display cable into the connector on the touch board and press down the latch to secure the cable 3 Route the camera cable through the routing guides on the display bezel 4 Adhere the adhesive tape connect the touch screen board cable to the touch screen board and press down the connector latch to secure the cable 5 Slide the Windows button board cable into the connector on the Windows button board and press down the latch to secure the cable 6 Adhere the adhesive tape on the Windows button board connector Post requisites 1 Replace the display back cover and antenna assembly 2 Replace the display assembly 3 Replace the camera 4 Replace the battery 5 Replace the base cover 89 Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the
37. re working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly Procedure 1 Remove the display cable from the routing guides inside the hinge Covers 1 display panel assembly 2 display cable 72 2 Using a plastic scribe pry the display panel assembly off the display back cover and antenna assembly 1 plastic scribe 2 display panel assembly Remove the camera Remove the Windows button board After performing the above steps we are left with the display panel 1 display panel 73 Replacing the Display Panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the display panel on a flat surface 2 Replace the Windows button board 3 Replace the camera 4 Route the
38. st Tredulsites ure ta deti tni ts 45 Removing the Heat Sink sese 46 Pr r duisites oc desk boite uae emen a rl aed len ated cl 46 Proced re sete Rete int wale tee rer nen eet e ol es eec deo 46 Replacing the Heat Sink eene 48 Proced te ce eren e e Se Ss 48 A sic ER RENE IRR EORR eet 48 Removing the I O Board essere 49 PREREQUISITES jcc so seb ttd e hin ee ee T 49 Procedure ca earn o e een ee ti Rd Ee n 49 Replacing the I O Board cesses 51 Procedure cette tun e tg erede itn et ee e nete Cutie ae tu 51 POSt LEQUISITCS ccccccccccscesseesseessecsseessccseccseccseecseessescseecseesseessecssecseecseeceesaes 51 Removing the Power Adapter Port 52 Prerequisites scene potro e en eee ag ero n op eva nd 52 Procedure t dede etu ea ie come D Pb Seer Re to M 52 Replacing the Power Adapter Port 54 iere e M E EET 54 Post reguisites 5 eo en Li Do ee Fe edo et Live tes 54 Removing the System Board sess 55 Prerequisites cars he tetas datos atte contecta Las 55 Procedure Narena tepida verita er cease vada une Ye tbi 55 Replacing the System Board ss 59 Procedure sasn nce meet en EDUC T UR PER Bile em tains ance 59 PoSt requisitesx etie mper eta oe Aa toi 59
39. steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back cover and antenna assembly 2 Replace the screws that secure the display hinges to the display back cover and antenna assembly 3 Route the antenna cables through the routing guide on the hinge cover and secure it in place Post requisites Replace the display back cover and antenna assembly Replace the display assembly Replace the battery RhWDN Hn Replace the base cover 80 Removing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly BhWDN He Procedure A CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display
40. t pe e asd dod 29 Removing the Keyboard Daughter Board 350 Prerequisites ses sour e nie pedo eel dodo SOE EIA d Ana TESA e 50 Procedure siepe pe it OR e Re EE IER 50 Replacing the Keyboard Daughter Board 32 Procedure nc ceci bee ete te obe bate 32 POSt Tequlsites ueterem ER m bte HERE 32 Removing the Power and Volume Buttons Board 33 Prerequisitesz en Ga va t ee Cu de aba e e Pl eda 55 o uu ett ee let et ee tenet ber ven LR De e h P Fo Ea oe berg t den ctus 33 Replacing the Power and Volume Buttons Board 35 POCO UE Shea EHE 35 Post fedulisites cc m epa aia 55 Removing the Speakers esee 36 Pr requisites c nan cere eens ee ade a RERUM 36 Proced re e eons ee ei ihe eec iin 56 Replacing the Speakers sees 38 Procedure ite tu tg cnt yen det ot ea d de de won et 58 PoSt redulsites s tae Atle e sss idonee LEM LUE ED AME LM E 58 Removing the Touchpad eene 39 Prerrequisito ret e P ee ees 59 Procedure t ied c bt e tom UR Tb ec bog 59 Replacing the Touchpad esee 42 Procedure i dete Enter e e rtr dem eie ets 42 Postsredulsites coh been ek EP ERE T EM ene 42 REMOVING the Far center is 43 Prerequisites rad dde e Tce il feet dmi a ek 43 Procedure tl ir 43 Replacing the Fai as 45 RIOCedUite O 8 ate Sha Set 45 Po
41. the battery Remove the display assembly Remove the display back cover and antenna assembly hWN Hn Procedure A CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display panel assembly face down on a flat surface Remove the screw that secures the Windows button board to the display bezel 3 Turn the Windows button board over 4 Peeloff the adhesive tape and disconnect the Windows button board cable from the Windows button board 84 5 Lift the Windows button board off the display bezel 1 windows button board 2 screw windows button board 4 adhesive tape cable 85 Replacing the Windows Button Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide in the Windows button board cable and the touch screen board cable into the connectors on the Windows button board and press down the latches to secure the cables 2 Turn the Windows button board and align the screw hole on the Windows button board with the screw hole on the display bezel 3 Replace the screw that secures the Windows butto
42. the computer Press F2 when the DELL logo is displayed to enter the BIOS setup program Navigate to the Main tab and enter the Service Tag in the Service Tag Input field Removing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screws that secure the display cable bracket to the system board 3 Lift the display cable bracket off the system board 4 Using the pull tab disconnect the display cable from the system board 61 5 62 Peel off the adhesive tape on the Windows button board connector and disconnect it form the system board 1 wireless card 2 antenna cables 2 3 screws 2 4 display cable bracket 5 display cable 6 windows button board cable 7 adhesive tape Turn the computer over and open the display as far as possible CAUTION Place the computer on a soft and clean surface to avoid scratching the display Place the computer face down on a flat surface Remove the screws that secure the display assemb
43. uter read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Replace the battery 2 Replace the base cover 26 Removing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the system board 27 3 Slide the wireless card from the wireless card slot on the system board 1 antenna cables 2 2 wireless card 3 wireless card slot 4 screw 28 Replacing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and fo
44. y 1 hard drive cable 2 screws 2 battery 4 Turn the computer over 15 5 Press and hold the power button for 5 seconds to ground the system board 16 Replacing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly and place the battery on the palmrest and keyboard assembly 2 Route the hard drive cable through the routing guides on the battery 3 Replace the screws that secure the battery to the palmrest and keyboard assembly Post requisites Replace the base cover 17 Removing the Memory Module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Use your f
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