EC Line EC-1530 Point Of Sale terminal
Contents
1. lt Move_ Value Enter Select F10 Save and Exit F1 General Help F9 Load Ddfault Settings Esc Exit Step 2 Select main Standard CMOS Features Bios information Item Help BIOS Vendor American megatrends Core Version 4 6 4 0 Compliency UEFI Z 0 While entering setup Project Version PTO0COO0X64 BIOS auto detects the Bulit Date andTime 11 24 2011 Presence of SATA 14 29 44 Device This displays Not detected The status of auto Detection of SATA System time 11 33 23 devices hh mm ss Tue 01 01 2012 System date Eglish mm dd yy Access Level Administrator t lt Move Value Enter select F10 Save and Exit F9 load Defaults Settings F1 General Help Esc Exit Step 3 Select the Advanced settings WARNING setting wrong values in the below sections may cause system to Malfunction Advanced setup CPU Configuration IDE Configuration Configure CPU USB Configuration COM LPT Configuration Hardware monitor Power management t lt Move Value Enter select F10 Save and Exit F9 load Defaults Settings F1 General Help Esc Exit Step 4 Select Boot Boot Configuration Bootup NumLock State On Display Logo Dislabled Boot Option Priorities BOOT OPTION SATA ST3800 Hard Drive BBS Priorities t lt Move Value Enter select F10 Save and Exit F9 load Defaults Settings F1 General Help Esc Exi2. lt Back Net gt 7 Cancel oh Woo Step 6 When choosing the calibrations select NONE click Next to proceed installation Install eGalaxTouch Setup Type Select the setup type that best suits your needs Do 4 point calibrations alter system reboot Every system boot up Next system boot up Step 7 When installing USB touch please connect the USB controller and USB cable 12 Install eGalaxTouch Setup Type Select the setup lype Hal best sult your needs Do 4 point calibration after system reboot Touch InstallShield Wizard Tf you are trying to install the USE touch device please make sure that your touch monitor or touch controller s USE LJ cable is plugged nto the computer now Please close the Found New Hardware Wizard dislog when it appears Bia OK ail lt Back Nen Cancel istam Ie 3j Em EZE Step 8 When there are two or more touch screen please tick Support multi monitor system j Install eGalaxTouch Setup Type Select the setup type that best suits pour needs If you want to use Mult Monitor please check the box Step 9 Select the destination location to store the driver the default path is C Program Files eGalaxtouch we use the default path here click Next to proceed to installation 13 Install eGalaxTouch Choose Destination Location Select folder where setup wil install files Setup wil instal eGalaxT ouch in the follow
3. EC User Manual EC 1530 All in one Touch POS Terminal Table of Contents Chapter Ours M 2 1 1 The Structure of the Manual essere 2 1 2 Safety Information socscdetedamtonDetcetitutn annee etui di obra oe tnnt etis 2 1 3 Electromagnetic compatibility statement sse 4 Chapter II Installation Guide esee 4 2 1 EC 1530 ADDSOGFraI COS iret tte tne tet set sub Deo tI Roper EP M RRRDME 4 2 2 The front panel Function definition 5 2 3 The rear panel I O signs and description sss 3 Chapter III Instructions for use sssseeeeeeeeennnnnn 6 3 1 Motherboard BIOS settings sse 6 3 2 Touch screen driver installation eessssssesses 9 Chapter IV Common Faults and exclusion sssssssss 19 Chapter I Overview Dear customer Thank you for purchasing the EC Line All In One touch POS devices we are committed to continuously improve the product quality and provide better after sales service In order to take full advantage of our devices we strongly recommend that you take the time to read this manual before diving into software solution 1 1 The Structure of the Manual This manual is divided into parts and chapters in order to help you better focus on the key topics You ar
4. 126 herutya ile and Folder Tasks a e deba E Mahe aem Folder d prbier this folder tothe Web ww x6 E Share this folder B daas obse ke ii e B ias 4 15Setup d N h ga ol HH wd EN s be me a Es i setup iss Step 2 Double click the installation as the following figure shows click Next to proceed to the next installation eGalaxTouch Install eGalaxTouch eGalaxTouch Welcome to the InstallShield Wizard for eGalaxT ouch The InstallShield Wizard wall install eGalaxTouch on your compute To continue click Next Start we h 5 11 0 Step 3 Install In progress 10 Install eGalaxTouch Setup Status eGalssTouch i canligarng roar new sotwarc inataliaion Step 4 Tick install PS 2 interface driver and click Next to proceed installation 2 Install eGalaxTouch eGalaxTouch Setup Type Select the setup lype that best suls your needs Extra PS 2 rotace driver for eGalasT ouch controler Please check the check box for PS 2 touch controller C install PS 2 intestace diver Cebar New gt Cancel EE 4 a oO Na Step 5 If the touch interface is RS232 tick install RS232 interface driver and click Next to proceed installation 11 Install eGalaxTouch Select the setup Ip tat best suts your needs Extra RS232 interface driver for eGalaxT ouch conivoller Please check the check box for R5232 touch controller 7 Install RS232 interface diver
5. Edge Compensation General Setting Tools Beep N Beep On Touch Beep On Release 14 Beep From System Beep l Beep From Sound Card 4 Linearnzabon Style 9 Ponts C 25 Points Double Click Time Shoter 4 Longer Double Click Asea _ bigger ty Click On Touch meds Touch calibration 16 M eGalaxTouch USB Controller Edge Compensation Hardware General Setting Tools Linearization Curve Do 4 poi h t to match di jinn 2 00 mant ee Clear and Calibrate vd lnearization parameter and do 4 ponts T Do 3 points linearization for better touchscreen Linearization lineanty D Draw Test Do draw test to verily the touch accuracy OK Cancel Ay Touch device line test Touch screen setting amp eGalaxTouch USB Controller Edge Compensation Hardware General Setting Display Double click on the monitor area to map the touchscreen to the display Enable Multiple Monitors Map to main display if system has only one display monitor Operation Mode FulScreen C Lower Screen Left Screen Upper Screen Right Screen Touch device edge correction setting E eGalaxTouch USB Controller Left qp M Bottom 100 Right H Offset X Axis O Pixel Offset Y Axis O Pixel Touch device hardware information display 18 ETR4000 4 200 ETR4000 4200 Hardware Setting Normal eG
6. alax Touch Improper setting may cause controller malunchon Constant Touch f Enable Constant Touch Xx 8 Smaller mM Bigger aT 8 Smalercc Bigger Sensitivily 260 f rci Reset to Default Setting Chapter IV Common Faults and exclusion 1 POS device does not boot If the POS devices cannot boot after repeated pressing of the power switch POWER when connect to the power the POS device power light remains off the fan does not operate and the BIOS beeping is not heard Generally if any statue above appears it might be POS devices Power supply problems 1 Check the power adapter is plugged power light indicates the power connection if the light is off the adapter might be damaged or in protection Check the power outlet and make sure it is 220v power supply if the adapter is in power protection mode please re plug the adapter 2 Check the connection between the POS device and the power adapter and then re boot the machine 3 The using environment of the POS device such as high temperature causes the POS device automatically shut down in protection mode please disconnect the power of the machine to improve the internal environment 19 4 If the POS device does not boot after a sudden power failure or illegal shutdown unplug the adapter from the POS device and press the power button POWER for several times then plug the adapter and boot again 5 If the adapter light blinks or go off u
7. can only move in a small area or resistive touch screens are inaccurate 1 This situation usually occurs in the first time installing the driver please run the touch screen calibration program We also recommend you to do this after change the monitor resolution Start Programs 2 Run the touch screen calibration program to do a 25 point recalibration 12 POS display is not clear or water ripples appears 1 Re set in the display properties 2 The screen display resolution is set in the best condition 1024 768 3 Power supply or other high frequency devices affect the screen or machine keep the distance between the POS device and the high frequency devices 13 Can not connect to the printer 22 1 Make sure the printer is normal 2 Check the printer and POS devices are connected 3 Check the driver of printer is installed 4 Try to find the printer hardware in the POS device properties if found please re install the correct printer driver 5 In the POS device properties if the printer hardware is not found please re check printers and POS device is connected and the printer is available 6 If the above steps do not resolve this problem can only reinstall the operating system 14 USB external device can not be used 1 Check the external USB device is normal 2 Check the BIOS USB2 0J is enabled 3 The cable of USB external device should not be too long Otherwise the USB device can not be found due
8. e please place the machine in room temperature 10 35 C conditions for more than two hours to avoid damage from low temperature In the meantime please do not remove the packaging and allow the computer to restore the natural temperature and avoid heating up too fast to cause the computer to generate the occurrence of frost and condensation that might bring electrical damage Strict compliance with the electrical appliance standard Safe use voltage range 100V 240V amp 50Hz 60Hz Verify that the power outlet is available to connect to a reliable ground Keep the device clean dry away from dust moisture and direct sunlight Do not share the same power outlet with high power electrical appliances keep distance from high level magnetic interference Turn off the POS machine after use to extend using life Do not the use sharp points draw cut the touch screen to ensure the normal use of it Before plug unplug the communication cable or connect to an external device please turn off the power supply Non professional and technical personnel is not allowed to open the machine otherwise take upon the consequences When the following occurs Liquid penetrate into the body of POS machines POS machines accidental damage POS machines produces a burning smell POS machines shows sudden abnormal Immediately disconnect the cash register power supply unplug the power cord and immediately contact a qualified service technicia
9. e icon cannot be found so network card driver might not be installed properly reinstall the driver according to 20 the driver installation instructions 4 Check the IP address is set correctly according to the Driver Installation Instructions If you do not know how to Please apply Obtain an IP address automatically 5 Not available to access internet or the network speed is very slow it may be too many pages opened or affected by viruses so please clean the virus immediately 5 Mouse or keyboard is not working Restart the POS device after connecting mouse and keyboard or may cause abnormal use or crash phenomenon to the mouse and keyboard 1 Check the mouse and keyboard are normal replace the damaged ones 2 Check the drivers of mouse and keyboard are correctly installed if not reinstall the driver See the motherboard driver installation 6 The touch screen does not respond When the touch POS device does not has any reaction 1 Remove the touch driver and then install it again Remove the touch driver and then install it again 2 Execute the eGalaxTouch on the desktop check if the COM Port is normally 3 Disconnect the touch cable from COM port and plug in other RS 232C devices to confirm if the COM port is working correctly 4 Check the touch flat 5P cable which is connected the touch panel and touch control board 5 The touch panel and touch control board themselves may be def
10. e not required to have prior knowledge of any point of sale to use this manual This Manual contains an overview of the installation guide instructions for use Common Faults and exclusion the main technical indicators content and the product warranty commitments You can access to appropriate help by browse the topics upon your need 1 2 Safety Information This product is in full compliance with the relevant requirements of the national standard GB 4943 2001 IT equipment security Before plug in the product please make sure the power you provide meets the power requirements such as voltage frequency please make sure the ground terminal of the power outlet is working normally e Lightning may damage this product or even your personal safety during lightning storms unplug the network cable power cable and any other connections Tunr off the power before connecting any devices except USB device to the terminal Do not attempt to open the chassis You may be hurt by electric shock For service call your place of purchase Please do not leave any item or liquid into the product do not place any objects into the ventilation holes of this product it may cause short circuit of the internal components and cause a fire or electric shock In accordance with the relevant explanation in national standards GB T9813 2000 microcomputers general specification After the computer is below the temperature of 10 C of environment storag
11. ective In this case need to replace these defective components 7 When touch the screen of POS device the cursor pulse in a fixed position 1 Check the cursor if there is anything suppressing on the touch screen 2 The power supply or other high frequency equipment affect the screen or controller make sure that the touch screen is away from the high voltage equipment 3 The touch screen driver is not installed correctly install the driver please refer to the Touch Screen Setup and run a 25 point calibration 8 Touch screen is not accurate Please run the touch screen calibration program with a 25 point recalibration we 21 also recommend you to do this after change the monitor resolution or refresh rate When running the calibration press the center of calibration point to avoid in accuracy 9 The cursor moves opposite to the touch movement 1 Please run the 4 9 25 point calibration 2 The touch screen driver is not installed properly reinstall the driver 10 The cursor fixed at the edge of LCD or pulse in a fixed position 1 The touch region of the screen has been suppressed by something 2 Check the edges of the LCD if there is anything inserted in or the front frame is being squeezed 3 Make sure the touch screen is clean without anything pasted on 4 If the above steps do not solve the problem please contact the products and services center in our company 11 The cursor in the touch screen
12. et LINE out Sound output to other audio equipment MIC IN Microphone voice input 12V DC in power supply for pos 12V DC out 12V DC output to other device EC 1530 series of products using the manual handle design which is able to be adjusted within the range of 0 degrees to 90 degrees the operation is more humane Chapter Ill Instructions for use 3 1 Motherboard BIOS settings The POS device has a BIOS Basic Input Output System chip on the motherboard Every time you start the POS devices the system will first run the BIOS self test program to check the main components of the system to ensure it is working properly The newly assembled POS devices must process the BIOS settings to inform the entire system configuration of the POS device so your POS device had done the BIOS settings in the factory please do not change the parameters in the BIOS to avoid system exception if there is no special need In the following situations you need to run the BIOS setup program 1 Error message appears on the screen during the system self test and requested to enter the BIOS setup program a Press F1 to run setup b Press F2 to load default values and continue 2 When the self test does not appear the information above if you want to change the factory default settings based on customer characteristics boot by DEL to enter the BIOS interface If the message disappears before you respond to you can turn off the machine or press t
13. he Reset button on the front panel and restart the computer you can also press the lt Ctrl gt lt Alt gt lt Del gt to restart When The POS device is booting the BIOS runs the self test program the self test program is a series of diagnostic procedures fixed in the BIOS when the self test program execution is completed showing the following information Press DEL to enter setup press DEL gt key to enter the BIOS setup If the message disappears before you respond to you can turn off the machine or press the Reset button on the front panel and restart the computer you can also press the lt Ctrl gt lt Alt gt lt Del gt to restart Control keys lt t gt Move up lt gt Move down lt lt gt Move left lt gt Move right Enter To select this option Esc To exit the menu or to return to the main menu from the submenu lt PU gt Increase the value or change selection lt PD gt Reduce the value or change selection F1 Help only available in the status menu and select templates menu lt F7 gt To load the last set of values lt F8 gt To load the safest value lt F9 gt To load the optimal value lt F10 gt To store settings and exit the CMOS SETUP program Step 1 Select Load Default Settings to restore optimized default settings CMOS Setup Utility copyright c 1985 2008 BIOS Setup Utility copyright c 1985 2008 Main Advanced chipset Boot Secruity Save amp Exit t
14. ing folder To install to thes folder click Next To install to a diferent folder click Browse and select another folder C Program Files eGalaxT ouch Click Next to proceed to installation z Install eGalaxTouch Select Program Folder Please select program folder Setup wil add program icons name or select to the Program Folder fsted from the existing folders below You may type a new folder fist Dick Next to continue Program Folder GalT ouch Esisting Folders Admevatraive Took Futuremark ames Startup Back I Nad gt J Cancel 54 start LJ M Nc 7197315 Dey hols Step 10 Check the projects to create a desktop shortcut icon in the following figure 14 eGalaxTouch Install eGalaxTouch eGalaxTouch Setup Type Select the setup type that best suits pour needs Select the features you want to install and deselect the features you do not want to install Click Next to continue After install the driver successfully identify the USB controller card and RS232 control card as the following two figures shows E eGalaxTouch USB Controller Edge Compensation Hardware General Setting Tools Installed Touchscreen Controllers lt gt usa USB Controller sj 9 ce 15 eGalaxTouch COM4 Edge Compensation General l Inetalled Touchscreen Controllers Related touch function setting eGalaxTouch USB Controller
15. n to deal with 1 3 Electromagnetic compatibility statement This product is in full compliance with the relevant requirements of the national standards GB 9254 1998 The limits and measurement methods of radio disturbance characteristics of information technology equipment for Class B products This product is in full compliance with the relevant requirements of the the People s Republic of China s national standards of GB 17625 1 2003 Electromagnetic Compatibility Limits for harmonic current emission limits for Class B products Chapter II Installation Guide 2 1 EC 1530 Appearances MSR and VFD mounting optional 2 2 The rear panel I O signs and description AT the rear panel of the POS device you will see a row of the external device connection interface such as power outlet the parallel connector serial socket USB interface detailed as follows POWER key turn on off the pos MOUSE To connect mouse device KB To connect the keyboard device LPT 25DB parallel port external printing or other communications equipment VGA VGA signal output interface COM 1 3 4 5 6 External serial devices such as mouse fax machines printers equipment etc USB USB interface to connect a USB device LAN1 Connect RJ 45 connector to 100M bps LAN interface enable the device be connected to the Internet LAN2 Connect RJ 45 connector to 1000M bps LAN interface enable the device be connected to the Intern
16. nplug the adapter immediately and do not plugged in again then contact with our products service center 2 No display after start up When the POS normal boots you will hear the BIOS beeping and the sound of the entering theme if the display remain in blank screen the LCD switch might not be off switch the LCD on 3 The POS device automatically restart or shutdown If POS device is frequently automatic shutdown or auto boot in operating or just start up 1 Check the power supply is connected normally make sure the plug is not loose and contacts are in good condition 2 Check the AC 220V is stable 3 Virus may cause this problem if the hardware parts are normal immediately antivirus to restore the system 4 A sudden power failure or illegal shutdown may cause this problem press F8 to use safe mode to enter the system and debug 5 If you added or replace any hardware or an external device to occur this problem recover the hardware or remove it 6 If the above steps do not resolve this problem reinstall the operating system 4 POS device is not available to access internet slow response 1 Make sure the external network cable is well connected 2 Check if the green light is on and the orange light blinks at the internet port while the POS device is working If not there might be the external cable problems please re check the external network cable is connected 3 Check the network connection icon in the Toolbar if th
17. t Step 5 Select the menu item Security Supervision Password Not installed Help Item User Passwrod Not Installed Change Supervisor Password Install or Change User Password change je Clear User Password password Boot Setor Virus Protection Dislabled Flash Write Protection Enabled Step 6 Select the menu unit exit North Bridge Configuration Memory Frequency 800MHZ Help Ttem Total Memory 2048MB Share Memory Size 8MB DVMT Mode Select DVMT Mode DVMT FIXED Memory 256MB South Bridge Configuration HD Audio controller Enlabled USB Function Enlabled On board LAN2 Controller Auto LAN Boot Rom Dislabled Configure North Bridge features t gt lt Move Value Enter select F9 load Defaults Settings F1 General Help Step7 Select the Save amp exit F10 Save and Exit Esc Exit Load Optimal Default Exit option Item Specific Help Save Change and Exit Discard Change and Exit Exit system Discard Change setup with gt lt Move Value Enter select F9 load Defaults Settings F1 General Help 3 2 Touch screen driver installation Step 1 Open the installer directory to find the setup exe file double click the F10 Save and Exit Esc Exit installation when apply CD ROM installation the path is shown below S eGalaxTouch_5 11 0 9126 heruiya Fie Edt vew Favorites Toots Help Q EB sm p toes Address E F eGlaxTouch_5 11 0 9
18. to the insufficient supply 4 Re install the USB driver see motherboard driver installation 23
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