Acronis True Image 2015
Contents
1. 14 4 1 When do I recover my Mac 14 4 2 Recovering your Mac 15 4 3 Recovering files from local backups 16 4 4 Recovering files from Acronis Cloud 17 3 Copyright Acronis International GmbH 2002 2014 1 Introduction In this section What is Acronis True Image 2015 3 New in this version 3 System requirements 4 Install update or remove Acronis True Image 2015 4 Trial version information 5 Acronis Customer Experience Program 6 Technical Support 6 1 1 What is Acronis True Image 2015 Acronis True Image 2015 is an2. 7 What you can and cannot back up 8 Backing up to local or network storage 8 Backing up to Acronis Cloud 9 Scheduling 11 Excluding items from backups 11 Selecting Acronis Cloud data center 12 What is Acronis Cloud 12 2 1 Basic concepts Backup and recovery Backup refers to making copies of data so that they can be used to recover the original data after a data loss event Backups are useful primarily for two purposes To recover an operating system p 15 when it is corrupted or cannot start This process is called disaster recovery For information about protecting your Mac from a disaster refer to Backing up to local or network storage p 8 and Backing up to Acronis Cloud p 9 for details To recover specific files and folders p 16 after they have been accidentally deleted or corrupted Backup versions A backup version is a file created during a backup operation Each version represents a point in time to which the system o
3. USER S GUIDE 2 Copyright Acronis International GmbH 2002 2014 Table of contents 1 Introduction 3 1 1 What is Acronis True Image 2015 3 1 2 New in this version 3 1 3 System requirements 4 1 4 Install update or remove Acronis True Image 2015 4 1 5 Trial version information 5 1 6 Acronis Customer Experience Program 6 1 7 Technical Support 6 2 Backup 7 2 1 Basic concepts
4. Note To delete a backup select it and then click the minus sign The backup will be removed from the list and the backup files will be deleted from the backup storage 10 Copyright Acronis International GmbH 2002 2014 3 Click the backup source icon select the disks that you want to back up and then click OK 4 Click the backup destination icon select Acronis Cloud and then click OK If you are not signed in yet enter the email address and password of your Acronis account and then click Sign In If you do not have an Acronis account click Create Account type your email address password and then click the Create Account button Refer to Creating an Acronis account p 12 for details 5 Optional step To update your backup automatically click Settings and then configure the backup schedule Refer to Scheduling p 11 for details A scheduled backup runs even after you sign out of Acronis Cloud 6 Optional step If you want to protect your backup with a password and encryption click Settings select the Encrypt this backup check box and then type a password Please memorize this password because it cannot be retrieved Acronis True Image 2015 protects your backups with an AES Advanced Encryption Standard cryptographic algorithm using a 256 bit encryption key 7 After you have configured all settings and you are ready to start a backup click Start Backup The first online backup may take a considerabl
5. 7 2 2 What you can and cannot back up 8 2 3 Backing up to local or network storage 8 2 4 Backing up to Acronis Cloud 9 2 5 Scheduling 11 2 6 Excluding items from backups 11 2 7 Selecting Acronis Cloud data center 12 2 8 What is Acronis Cloud 12 2 8 1 Creating an Acronis account 12 2 8 2 Subscription to Acronis Cloud 13 3 Creating bootable rescue media 13 4 Recovery
6. allows you to exclude your local data that is uploaded or synchronized with third party Cloud services such as iCloud Drive or Dropbox This data is already reliably protected and can be easily downloaded to your computer Therefore you can exclude it to reduce the backup size and to speed up the backup process Improved user interface Product usability was improved based on customer feedback 4 Copyright Acronis International GmbH 2002 2014 1 3 System requirements Supported operating systems OS X Mountain Lion 10 8 OS X Mavericks 10 9 OS X Yosemite 10 10 Supported file systems Mac OS Extended format case insensitive FAT32 exFAT NTFS read only You cannot back up data to a disk with an NTFS file system However you can recover data from a backup located on this type of file system Requirements for Acronis bootable media To create a bootable media you can use any removable drive with 4 GB or more of free space CD and DVD media are not supported Supported storage media Refer to What you can and cannot back up p 8 for details 1 4 Install update or remove Acronis True Image 2015 Installation To install Acronis True Image 2015 1 Download the Acronis True Image 2015 setup file from the Acronis website To purchase the full version go to www acronis com redirector products timac2014 getfullversion To try the f
7. application that protects all information on your Mac including the operating system applications settings and all of your data To protect your Mac you need to perform two easy operations 1 Create a complete backup of your Mac This saves your operating system files and all your data to a file called backup You can store this file in local or network storage or upload it on Acronis Cloud Refer to Backing up to local or network storage p 8 and Backing up to Acronis Cloud p 9 for details 2 Create Acronis bootable media This is a removable drive containing boot files When your Mac cannot start up this media allows you to start an Acronis recovery environment and use your backup to rollback your Mac to a healthy state Refer to Creating bootable rescue media p 13 for details After performing these two steps you can be sure that you will be able to repair your Mac OS X and recover your lost documents in a few minutes Key features Backup of selected disks or entire Mac contents to local or network storage p 8 or to Acronis Cloud p 9 Creating bootable rescue media p 13 Mac OS X recovery in the bootable media environment p 15 Recovery of specific files and folders under Mac OS X p 16 1 2 New in this version Backup exclusion settings Before you start a backup you can reduce the backup size by excluding data that does not need to be backed up Acronis True Image 2015 now
8. 2 Open Acronis True Image 2015 3 In the File menu click Create Rescue Media The Acronis Media Builder window opens 14 Copyright Acronis International GmbH 2002 2014 4 Select the drive that you want to make bootable 5 Click Create Media If the drive is not empty Acronis True Image 2015 will ask you to confirm deleting all the data stored on the drive To confirm click Erase 6 When the progress is complete disconnect the media and keep it in a safe place You can store your own data on the media but make sure that you do not delete or modify the Acronis boot files We recommend that you create a new rescue media every time you upgrade your Mac OS X to a newer version Otherwise your rescue media may not work properly 4 Recovery In this section When do I recover my Mac 14 Recovering your Mac 15 Recovering files from local backups 16 Recovering files from Acronis Cloud 17 4 1 When do I recover my Mac When your computer does not start up or you notice that your Mac OS X or some applications do not work properly in most cases that means that it s time to recover your operating system from the disk image First though we recommend that you determine th
9. RINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Third party code may be provided with the Software and or Service The license terms for such third parties are detailed in the license txt file located in the root installation directory You can always find the latest up to date list of the third party code and the associated license terms used with the Software and or Service at http kb acronis com content 7696 Acronis patented technologies Technologies used in this product are covered and protected by one or more U S Patent Numbers 7 047 380 7 275 139 7 281 104 7 318 135 7 353 355 7 366 859 7 475 282 7 603 533 7 636 824 7 650 473 7 721 138 7 779 221 7 831 789 7 886 120 7 895 403 7 934 064 7 937 612 7 949 635 7 953 948 7 979 690 8 005 797 8 051 044 8 069 320 8 073 815 8 074 035 8 145 607 8 180 984 8 225 133 8 261 035 8 296 264 8 312 259 8 347 137 8 484 427 8 645 748 8 732 121 and patent pending applications
10. ation for the backup The versions stored in the previous location will not be deleted 2 2 What you can and cannot back up The table below shows what and where you can back up Backup destinations Internal drives HDD SSD RAID USB drives FireWire drives Thunderbol t Network share NAS Acronis Cloud CD DVD Internal drives HDD SSD USB drives FireWire drives Thunderbolt Fusion drives Hard drives protected with FileVault 2 Hard drives with Boot Camp installed CD DVD RAID Apple RAID ApplePT 2 3 Backing up to local or network storage To back up your Mac to local or network storage 1 Open Acronis True Image 2015 2 Perform one of the following If this is your first backup skip this step If you already have a backup and you want to create a new one click the plus sign at the bottom of the backup list Note To delete a backup select it and then click the minus sign The backup will be removed from the list and the backup files will be deleted from the backup storage 9 Copyright Acronis International GmbH 2002 2014 3 Click the backup source icon select the disks that you want to back up and then click OK 4 Click the backup destinati
11. cation do one of the following On your Mac with Acronis True Image 2015 installed 1 Open Acronis True Image 2015 2 On the left pane select the backup that contains files and folders to recover 3 On the right pane click Browse Files On any Mac with an Internet connection 1 In your web browser go to https www acronis com my online backup 2 Log in to your Acronis account 3 Click Recover my data now The web application opens in your web browser 18 Copyright Acronis International GmbH 2002 2014 Recovering the latest versions of files and folders To recover files and folders 1 On the Files tab of the Acronis Cloud web application browse to the file or folder that you want to recover You can also use the Search field 2 To start recovery click Download The selected data will be downloaded to the Downloads folder Recovering the previous file versions Note that this option is not applicable to folders To recover a specific file version 1 On the Files tab of the Acronis Cloud web application browse to the file that you want to recover You can also use the Search field 2 Select the file click the gear icon to the right of the file and then click View versions 3 In the window that appears select the desired version by its creation date Your current version will be reverted to the state it was in at that point in time 4 Click Recover to proceed The selected versi
12. covering your Mac p 15 for details 4 2 Recovering your Mac Follow the instructions below to recover your Mac when it cannot start or when it is working incorrectly To recover your Mac 1 Make sure that you have A previously created True Image backup Without the backup recovery is impossible Refer to Backing up to local or network storage p 8 and Backing up to Acronis Cloud p 9 for details Acronis bootable rescue media If you do not have one and you can start Acronis True Image 2015 on your Mac please create the media as soon as possible Refer to Creating bootable rescue media p 13 for details 2 Plug in the bootable media to your Mac 3 Start or restart your Mac Press and hold the Option key while the Mac is starting The boot menu will be displayed 16 Copyright Acronis International GmbH 2002 2014 4 Choose Acronis Media as a device to boot from The OS X Utilities list is displayed 5 Select Recover from Acronis True Image Backup and then click Continue 6 In the window that opens choose the location of your backup Local or network storage select your backup and then click Open Acronis Cloud sign in to your Acronis account select your backup and then click Open 7 From the list select the backup version from which you want to recover your Mac and then click Next The contents of the version are displayed 8 Select the check boxes next to the partitio
13. e amount of time to complete Future backup processes will likely be much faster because only changes to files will be transferred To recover your Mac from a Acronis True Image backup you must have an Acronis bootable media If you do not have one please create it Refer to Creating bootable rescue media p 13 for details 11 Copyright Acronis International GmbH 2002 2014 2 5 Scheduling For your backups to be really helpful they should be as up to date as possible Schedule your backups to run on a regular basis By default your Mac is backed up weekly To schedule the backup 1 Click Settings choose backup frequency and then specify the start time Do not schedule This option turns scheduling off Daily The backup starts once a day and at the time that you specify Weekly The backup starts every week on the selected days and at the specified time Monthly The backup starts every week on the selected dates and at the specified time 2 After you have configured all settings click Apply If your Mac is switched off or it is in the sleep mode when the scheduled time comes the backup will run the next time the Mac starts or when it wakes up 2 6 Excluding items from backups Before you start a backup you can reduce the backup size by excluding data that does not need to be backed up Acronis True Image 2015 now allows you to exclude your local data that is uploaded or synchronized with
14. e source of the problem System errors can be due to two basic factors Hardware failure In this scenario it is better to let your service center handle the repairs Corruption of an operating system applications or data 15 Copyright Acronis International GmbH 2002 2014 When the failure cause is a virus malware or corruption of system files recover the system from the backup Refer to Recovering your Mac p 15 for details To determine source of the problem 1 Check the cables connectors power of external devices etc 2 Restart your Mac Press and hold the Option key while the Mac is starting The recovery menu will be displayed 3 Choose Disk Utility from the list and then click Continue 4 Select the disk that you want to check and then click First Aid If the Disk Utility informs you that the disk is going to fail the cause is due to the physical condition of the disk For example it may contain bad sectors We recommend that you back up the disk as soon as possible and then replace it 5 Click Verify Disk If there is an error click Repair Disk If the Disk Utility reports that the disk is OK or it has been repaired restart your Mac and continue using it as usual If the errors persist recover your Mac from a True Image backup Refer to Recovering your Mac p 15 for details If the Disk Utility does not detect any errors recover your Mac from a True Image backup Refer to Re
15. es the features you use most and least and the nature of the problems you face Based on this information we will be able to improve the Acronis products and the features you use most often To make a decision 1 In the Acronis True Image menu click About Acronis True Image 2 To leave the program clear the Participate in the Acronis Customer Experience Program check box If you choose to participate the technical information will be automatically collected every week We will not collect any personal data like your name address phone number or keyboard input Participation in the CEP is voluntary however but the end results intended to provide software improvements and enhanced functionality to better meet the needs of our customers 1 7 Technical Support Maintenance and Support Program If you need assistance with your Acronis product please go to http www acronis com support Product Updates You can download the latest updates for all your registered Acronis software products from our website at any time after logging into your Account http www acronis com my and registering the product See Registering Acronis Products at the Website http kb acronis com content 4834 and Acronis Website User Guide http kb acronis com content 8128 7 Copyright Acronis International GmbH 2002 2014 2 Backup In this section Basic concepts
16. ns that you want to recover 9 Select a destination for each partition 10 To start recovery click Recover and then confirm that you want to erase all data on the destination partitions 11 When recovery is complete restart your Mac 4 3 Recovering files from local backups Follow the instructions below when you need to recover specific files and folders from a backup 17 Copyright Acronis International GmbH 2002 2014 Recovery from a backup stored in local or network storage To recover files and folders 1 Open Acronis True Image 2015 2 On the left pane select the backup that contains the files and folders to recover 3 Click Recover Files The window with the backup contents opens 4 In the Backup version list select the backup version by its backup date When you complete the procedure the files and folders will be recovered to the state they were in on that date 5 Browse to the file or folder that you want to recover You can also use the Search field 6 To start recovery drag the file or folder to a destination in the Finder When the progress is complete your data is recovered to the selected date and time and stored in the selected location 4 4 Recovering files from Acronis Cloud You can recover specific files and folders from an online backup stored on Acronis Cloud To perform this operation you first need to open the Acronis Cloud web application To open the Acronis Cloud web appli
17. on icon select where you want to save the backup file to and then click OK If the location is not listed click Select Other Destination and then select a location 5 Optional step To update your backup automatically click Settings and then configure the backup schedule Refer to Scheduling p 11 for details 6 Optional step If you want to protect your backup with a password and encryption click Settings select the Encrypt backup check box and then type a password Please memorize this password because it cannot be retrieved Acronis True Image 2015 protects your backups with an AES Advanced Encryption Standard cryptographic algorithm using a 256 bit encryption key 7 After you have configured all settings and you are ready to start a backup click Start Backup To recover your Mac from a Acronis True Image backup you must have an Acronis bootable media If you do not have one please create it Refer to Creating bootable rescue media p 13 for details 2 4 Backing up to Acronis Cloud To start using Acronis Cloud Create an Acronis account p 12 if you do not have one Subscribe to the Acronis Cloud service p 13 To back up your Mac to Acronis Cloud 1 Open Acronis True Image 2015 2 Perform one of the following If this is your first backup skip this step If you already have a backup and you want to create a new one click the plus sign at the bottom of the backup list
18. on will become the latest version on Acronis Cloud 5 After the process finishes refresh the Files page in your web browser 6 Select the file once more and then click Download The file will be downloaded to the Downloads folder 19 Copyright Acronis International GmbH 2002 2014 Copyright Statement Copyright Acronis International GmbH 2002 2014 All rights reserved Acronis Acronis Compute with Confidence Acronis Recovery Manager Acronis Secure Zone Acronis True Image Acronis Try amp Decide and the Acronis logo are trademarks of Acronis International GmbH Linux is a registered trademark of Linus Torvalds VMware and VMware Ready are trademarks and or registered trademarks of VMware Inc in the United States and or other jurisdictions Windows and MS DOS are registered trademarks of Microsoft Corporation All other trademarks and copyrights referred to are the property of their respective owners Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder Distribution of this work or derivative work in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INF
19. r data can be restored The first backup version contains all the data selected for backup The second and subsequent versions contain only data changes that occurred since the previous backup version Backup file format When you back up your Mac to a local storage or a network place Acronis True Image 2015 saves backup data in the proprietary tib format by using compression The data from tib file backups can be recovered only through Acronis True Image 2015 When you back up your Mac to Acronis Cloud p 12 Acronis True Image 2015 saves your data as is You can open the Acronis Cloud web application p 12 on any Mac computer and recover the data Schedule For your backups to be really helpful they must be as up to date as possible Schedule your backups p 11 to run on a regular basis Backup retention rules Every time you run a backup operation manually or on a schedule Acronis True Image 2015 creates a new backup version in the backup location A maximum of 10 versions are stored in one location This rule applies to both Acronis Cloud and local or network folders When you create the eleventh 8 Copyright Acronis International GmbH 2002 2014 version Acronis True Image 2015 automatically deletes the oldest version of the backup As a result you always have the ten most recent backup versions Note In the case of a local or network backup location you can create more than 10 versions by setting a new destin
20. ree trial version go to www acronis com redirector products timac2014 getfreetrial 2 Read and accept the terms of the license agreement and the Acronis Customer Experience Program 5 Copyright Acronis International GmbH 2002 2014 3 Double click the Acronis True Image 2015 setup file the file has a dmg extension 4 Drag the Acronis True Image 2015 icon to the Applications folder When you start Acronis True Image 2015 for the first time you must enter the serial number or start the trial version of the product Update Acronis True Image 2015 notifies you automatically when an update is available from the Acronis website You can download it and then install it over your version of Acronis True Image 2015 All your backups and settings will be kept Uninstallation To remove Acronis True Image 2015 from your Mac 1 Open the Finder and then click Applications 2 Find Acronis True Image 2015 in the list and then drag it to the Trash 1 5 Trial version information If you want first to try and evaluate Acronis True Image 2015 you can install the free 30 day trial version of the product The trial version is fully functional After the trial period the program functionality is blocked and you will need to upgrade to the full version if you wish to continue using Acronis True Image 2015 After the trial period expires your backups are not deleted and can be used for recovery in the full version of Acronis T
21. rue Image 2015 Acronis Cloud You have unlimited storage space during the trial period You can use this space to store your online backups After the trial period is over Acronis Cloud works in recovery only mode for 30 days After this period you won t be able to use the Acronis Cloud service and all your data will be deleted You can upgrade your trial subscription at the Acronis website https www acronis com my online backup 6 Copyright Acronis International GmbH 2002 2014 Installing the trial version To start using the trial version install the product and then click Start Trial Refer to Install update or remove Acronis True Image 2015 p 4 for details Upgrading to the full version To upgrade to the full version of the product 1 Purchase the full version at the Acronis website www acronis com redirector products timac2014 getfullversion 2 Open Acronis True Image 2015 3 On the menu bar click Acronis True Image 2015 and then click Enter Serial Number 4 Insert the full serial number in the appropriate box and then click Proceed 1 6 Acronis Customer Experience Program Acronis Customer Experience Program CEP is a new way to allow Acronis customers to contribute to the features design and development of Acronis products This program enables our customers to provide us with various information including information about the hardware configuration of your host computer and or virtual machin
22. t you specified Open this message and confirm that you wish to create an account 2 8 2 Subscription to Acronis Cloud Performing backups to Acronis Cloud requires subscription to the Acronis Cloud service When you start using Acronis True Image 2015 an unlimited storage space and 30 day free subscription will be assigned to your account automatically After the trial subscription expires Acronis Cloud works in recovery only mode for 30 days After this period you won t be able to use the Acronis Cloud service and all your data on the Cloud will be deleted You can purchase the full Acronis Cloud subscription and manage it at the Acronis website https www acronis com my online backup 3 Creating bootable rescue media Bootable rescue media is a removable drive containing boot files When your Mac does not start you use the drive to boot the Acronis recovery environment and recover your Mac from a previously created backup If you do not have a backup yet please create it Refer to Backing up to local or network storage p 8 and Backing up to Acronis Cloud p 9 for details Using bootable media is the only way to recover your Mac from an Acronis True Image 2015 backup To create Acronis bootable rescue media 1 Connect a removable drive to your Mac The drive must have 4 GB or more of free space For example you can use an external hard drive or a USB flash drive Note that CD and DVD media are not supported
23. third party Cloud services such as iCloud Drive or Dropbox This data is already reliably protected and can be easily downloaded to your computer Therefore you can exclude it to reduce the backup size and to speed up the backup process To exclude items from a backup 1 Before you start the backup process click Exclude items from backup 12 Copyright Acronis International GmbH 2002 2014 2 Clear the check boxes next to the items that you want to exclude and then click OK 2 7 Selecting Acronis Cloud data center When you create a backup to Acronis Cloud your data is uploaded to one of the Acronis data centers located in different countries Initially the data center is defined as the one closest to your location when you create your Acronis account Afterwards your online backups and synced files are stored in the same data center by default We recommend that you set the data center for a backup manually when you are in a different country and your default data center is not the closest to your current location This will significantly increase the data upload rate Note You cannot change the data center for an already existing backup To select a data center 1 When configuring an online backup click Settings and then click Advanced 2 Select the country that is closest to your current location and then click OK 2 8 What is Acronis Cloud Remote storage On the one hand Acronis Cloud is a secure remote s
24. torage which you can use to store your backups Because files are stored in remote storage you can recover the entire contents of your Mac if a disaster or data corruption event occurs If you use Acronis True Image for Windows you can also store file backups disk images and versions of your synchronized files in Acronis Cloud To start using Acronis Cloud Create Acronis account p 12 if you do not have one Subscribe to the Acronis Cloud service p 13 Web application On the other hand Acronis Cloud is a web application that allows you to recover and manage the data that you store on Acronis Cloud To work with the application you can use any Mac or PC that is connected to the Internet To access the application go to https www acronis com my online backup log in to your account and then click Recover my data now 2 8 1 Creating an Acronis account To use the Acronis Cloud service you need an Acronis account To create an Acronis account 1 Open Acronis True Image 2015 2 Select Acronis Cloud as a destination for your backup The login window will open 3 Click Create Account 4 Fill in the registration form 13 Copyright Acronis International GmbH 2002 2014 To keep your personal data secure choose a strong password for your account guard it from falling into the wrong hands and change it from time to time 5 Click Create Account 6 A message will be sent to the email address tha
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