Innovaphone IP200 LCD Wired handset Black
Contents
1. Busy With this option the call is blocked The caller receives a busy signal Out of oee chapter 3 7 Office Operating Manual IP Telephone IP200 27 innovaphone 6 3 Call waiting 1 This function allows you to control call waiting while engaged in a telephone call 2 In the initial state press the following keys Menu e the function key ea next to User Setup Use the function key em next to Call waiting to choose between the following call waiting states Off The call waiting function is switched off The caller receives a busy signal and the called party receives no call waiting signal On once A call waiting tone sounds once On mute No call waiting tone you only receive visual notification of a new call On def Call waiting duration and signal are in accordance with the country specific standard Note You can determine the country specific standard as described In the initial state press the following keys Menu Function key em next to Administration Function key em next to Registration Function key em next to Option Use the function key em next to Tones to configure the country specific standard for your IP telephone as desired 6 4 Calling line identification presentation CLIP This function is used to switch the calling line identification presentation feature for outgoing calls on or off The setting applies for all subsequent calls in so far as settings are not m2. key Okey Q QI F amp En W S 5 CS G 4 C E e EEEE H yu 2 8 R amp E J ares Bitar T Y 6 Y K TES Z PEDES 9 L f U UUUU Y Yyy Yyy iiti LET X 23 lt gt O 6066660 OOOO C CC P gt JE V salt TER A AAFAAAA B p b a S B D D D M u u Operating Manual IP Telephone IP200 25 innovaphone 6 User Setup menu 6 1 Call diversion The Call Diversion menu allows you to be available even whilst absent 6 1 1 Diversion options The IP telephone supports three different types of call diversion Permanent In this case calls are always diverted to another subscriber diversion Unconditional Note This diversion setting cancels the other diversion types This setting diverts calls immediately The party being called is therefore unable to answer the calls Diversion if busy Calls are diverted if there is already an active call Busy Delayed Calls are diverted if they are not answered within a certain time diversion limit No reply Note Unlike permanent call diversion the latter two types allow you to accept calls within a pre defined time period before they are diverted Note In the IP telephone s initial state an active call diversion is indicated by the Lu symbol in the status line For a permanent diversion the diversion destination is also displayed Operating Manual IP Teleph
3. 2 4 1 Call back on busy Automatic call back can be initiated if the other party is engaged As soon as the called party has ended their call the IP telephone signals that the line is free again As soon as you pick up the handset the call is initiated and the other telephone rings Note The call partners telephone network must support this feature 1 Press the Menu key e if you hear the busy tone 2 Press the function key ea beside the call back line on the display and hang up to activate the automatic return call Wait for the call back signal 3 When the call back is signalled on your IP telephone gt Pick up the handset or press the Loudspeaker key v to initiate the return call The call is set up Alternatively press the Clearing key to reject the return call The call is not set up and is deleted from the list of active return calls 2 4 2 Call back on no reply Automatic call back can be initiated if the called party does not answer your call As soon as the called party has used the telephone the IP telephone rings to indicate that the subscriber is now available As soon as you pick up your telephone s handset the call is initiated and the other telephone rings 1 Press the Menu key if you hear the distant dial tone 2 Resume the procedure as described in chapter 2 4 1 Note The call partners telephone network must support this feature Operating Manual IP Telephone IP200 age innovaphone
4. 2 4 3 Automatic redialling Automatic redialling can be initiated if no one answers the call at the other terminal or if you hear the busy tone If another call is made at the terminal which was called your IP telephone rings to indicate the possibility of making a return call 1 Press the Menu key e If you hear the distant dial tone or busy tone 2 Press the function key ea beside the Redialling line on the display and hang up Automatic redialling is activated 3 he IP telephone tries to connect to the other terminal at intervals of roughly 30 seconds The outgoing call signal tone can be heard as soon as the automatic redialling has reached other terminal Redialling is restricted to 20 minutes Tip Press the following keys in the order given if you wish to terminate the redialling procedure earlier Menu key Function key em beside Call Lists Function key em beside Active Recalls Function key em beside the entry Function key em beside Delete The call is deleted from the list of active return calls Operating Manual IP Telephone IP200 10 innovaphone 2 5 Announcement function Note This function can only be used after it has been assigned to a function key see chapter 2 10 The Announcement function enables you to address other subscribers directly without the subscriber having to pick up the handset The other party s telephone automatically switches to hands free mode The
5. There is no need to open the device if it is operated and serviced as intended Do not open or reconnect faulty equipment In this case return the equipment to your dealer or service centre Keep the original packaging in case you need to return the equipment since it provides ideal protection Back up all entries for example on a PC to avoid losing data Disposal When due for disposal the device should be disposed of as electronic scrap in accordance with local regulations Environmental sustainability There is no contact with hazardous materials if the telephone is used as intended The plastics used for this device are of partially recycled granulate We do not use any plastic material for our packaging We only use part recycled cardboard and paper Warranty Your IP terminal is a sophisticated modern device which has been produced using state of the art production equipment in order to meet high quality requirements Only high quality components which ensure a maximum of reliability are used for their production A warranty seal has been applied to the bottom of the IP terminal on a screw of the housing Please make sure it is not damaged since otherwise no warranty claims can be made Operating Manual IP Telephone IP200 98
6. line and the calling party in the bottom line A waiting call is not displayed against a dark background Operating Manual IP Telephone IP200 vg innovaphone 2 9 2 The two operating modes There are two different operating modes for using your IP telephone with multiple calls The differences are described below Operating mode 1 An active call and a call on hold are shown on the display There could be calls waiting e g 1 JE e _ z Torsten 5 um active call jzc 241 dkMartin S 1 3 Callon hold m zi 14546 0 55 EA active call jzc 241 dEMartin 5 173 call on hold z Rufe warten Wladimir 5 a45 T Jd 231004 15 08 ijs calls waiting Operating mode 2 There is an active call and no call on hold is shown on the display There is at least one call waiting active call Y REufe warten AMarthin 5 173 T iti dj 231003 1111 oss Calls walling Operating Manual IP Telephone IP200 14 innovaphone 2 9 3 Managing the wait lists The most important key sequences for handling multiple calls are described below Key Effect f owitching from operating mode 2 to operating mode 1 Press this key to bring the call waiting to the top part of the display where active calls are shown without immediately accepting the call This enables you to get more information about the call waiting The next call on the wait list then moves up to be the waiting call on Q the display and the previous call on hold ca
7. lock your IP telephone Enter the PIN and press the Menu key e The message Attention no emergency calls possible appears and the telephone returns to its initial state The active lock is indicated on the display by the Usa symbol 2 The way to unlock your IP telephone is as follows Press the Menu key e gt Then enter the PIN Finally press the Menu key e 7 4 Change PIN The PIN is used to prevent unauthorised access You can use this function to activate the protection and specify the PIN Proceed as follows to set the PIN Press the Menu key e gt Press the function key em next to Phone Setup gt Press the function key em next to Change PIN and enter the current PIN gt To enter the new PIN press the function key em next to the New PIN field upper field gt The new PIN must be re entered for security reasons This time however press the function key em next to the lower New PIN field and re enter your PIN f you now press the Menu key e twice the Changes activated message appears and the telephone returns to its initial state Note There is no default PIN setting Operating Manual IP Telephone IP200 31 innovaphone 7 5 LCD contrast Proceed as follows from the idle state to set the contrast on your display Press the Menu key e gt Press the function key em next to Phone Setup With the arrow keys and you can determinate the contrast on a 15 st
8. microphone is not activated so that an announcement is only possible at on one end Tip The administrator can activate the microphone for return answers if necessary A short tone announces you to the other party and you can then be heard over the loudspeaker Tip The administrator can block the Announcement function If the other party s telephone is engaged the call will go into hold mode whilst the Announcement function is active Once the announcement is finished the call on hold will automatically be set up again The other party s call on hold will become the active call again Note You must have been granted administrator rights in order to use the Announcement function The person you wish to contact must also be using an innovaphone IP telephone Operating Manual IP Telephone IP200 11 innovaphone 2 6 Partner function Note This function can only be used after it has been assigned to a function key see chapter 2 10 The Partner function offers three possibilities Partner If your partner is connected you can take a look at their connections status Engaged Partner A call to the configured partner s telephone is signalled on your status telephone The symbol and the caller s telephone number appear Ringing next to the name of the partner The call can be picked up by pressing the adjacent function key em Partner The key can be used like an abbreviated dialling key if
9. or take a call parked on your telephone Furthermore you can park a call onto an external object not your own telephone or take the parked call from an external object 2 9 Operating with more than two calls Your IP telephone is perfect for use as a small exchange It is able to hold more than two calls at the same time 2 9 1 Active calls calls waiting and calls on hold Handling multiple calls is simplified by displaying the different types of call in different ways on your IP telephone Call types are differentiated as follows Type of call Description Active call You are actively connected to another party An active call is displayed against a dark background Your name appears in the first line the bottom line shows the name or number of the party you are calling Call waiting You receive another call during an active call 1 call waiting appears on the telephone or x calls waiting depending on the number of calls waiting You hear a call waiting tone Waiting calls are not automatically connected Incoming calls are put in a waiting queue in sequential order The name or calling number of the first caller in the waiting list is shown on the display Call on hold This is a call which was already an active call and which has been put on hold using the hold and retrieve function see chapter 2 3 The caller on hold hears music on hold As in the case of an active call your name is displayed in the first
10. the entire operating instructions including instructions for the administrator These instructions supplement the brief guide supplied with the telephone This telephone specific brief guide is also available as a printable PDF on the innovaphone web page The easiest way to configure the telephones particularly the function keys is via the telephone s web interface You can read more on this in the administration manual for innovaphone terminals Always comply with the safety instructions Operating Manual IP Telephone IP200 3 innovaphone 1 2 Operating instructions This manual describes how to operate and administer the IP200 telephone See the overview below for information on which keys to use to operate your innovaphone IP telephone Description Explanation Key Menu key The Menu key is used to open the main menu or to save changed form contents in the idle state During a connection it is used to initiate conferences Confirmation key Enter key for confirmation of a selection or entry Volume Keys for volume control The volume can only be adjusted during a connection Q Clearing key The Clearing key is used to terminate a connection In the menu pressing the Clearing key takes you back a level In entry mode the Clearing key deletes the character to the left Delete key Deletes the character to the left Consultation key The Consultation key enables use of the Hold and Hold and retrieve function
11. MESSAGE Sensara EEE REE benen deens 21 3 3 Managing messages received cccccccsecceeccceeeceeeceeeecseeseeeceueenseeseeeseeeens 21 3 4 Managing sent messages uns vanesenen enne venenenenennrvenen sneren vennen 22 2o Send ne Tie Sade ONS sanne ennen 23 3 6 Leaving a message unsunnrrenen enen ennen enen enen eenenenenennrvenen eenden nennen 23 3S4 JDORHOLGISIDUID MESSAIE reeet 23 A Felepnone QNCCIONY aanrenden enteren tene 24 5 Alphanumeric characters nanne vene nenenenersnnrnenenenenensnerseermensnensnerssersnens 25 0G USSEFSSIUDTHODU emeente nanne 26 Bels Calker M 26 6 1 1 DWO OT ODNOMS TT T o omo 26 6 1 2 Seund US Call GlV Cl S10 Meren 27 O2 WO NOS do occsersdesuvist eee EE E 27 CER GR Ine tT TUTTI 28 6 4 Calling line identification presentation CLIP nennen eenen 28 Je Phone Setup MENU 28 TM oc 29 Je WIFSCLOIANNG ooren esernie rn dnke in nnen niem dekninkndee nie ndnkainvesininkn dee 30 Mo KOOR ennen 31 7 4 Change PIN aaneen eneen en ennen nnne eens nnne nnn nnne nnn nnns rn nna rn 31 Operating Manual IP Telephone IP200 1 innovaphone 2 EOD CONS EET mU METTE 32 8 User list multiple reQiStration cccccsccccseccnseecnseecssueessusessusesaueesausessusssanessanees 32 8 1 Register co users un anan eneen ennen nnrrenen enne ennerenen enne nnnerenen dens nnn nnn 33 8 2 Unregister OF delete GO USER scccacconecanecncexosecoscadeaco
12. Operating Manual IP200 innovaphione PURE IP TELEPHONY Release 8 00 4th edition September 2010 Brand names are used with no guarantee that they may be freely employed Almost all hardware and software designations in this manual are registered trademarks or should be treated as such All rights reserved No part of this manual may be reproduced in any way print photocopy microfilm or by any other means or processed duplicated or distributed using electronic systems without explicit approval Texts and illustrations have been compiled and software created with the utmost care however errors cannot be completely ruled out This documentation is therefore supplied under exclusion of any liability or warranty of suitability for specific purposes innovaphone reserves the right to improve or modify this documentation without prior notice Copyright 2009 innovaphone AG B blinger Str 76 71065 Sindelfingen Tel 49 7031 73009 0 Fax 49 7031 73009 99 http www innovaphone com innovaphone Table of contents l ADU TG MAA bebe 3 1 1 Overview of the chapters an nranen venen eenen venen ennen ennen enner nnee nennen 3 t2 ODeraund Ist He NOTIS erena EE E EEEE EEEE EERENS 4 Ie DPA e nenten een TERRE ETL PD UUS 5 2 Call functions anneer Annen annen 7 2 1 Setting up two connections eeseeessssesseeeen eene 7 2 1 1 Administering a waiting Call ccccccccccsece
13. ade for individual calls 1 In the initial state press the following keys Menu e function key em next to User Setup 2 Use the function key em next to Number Present to switch this feature on or off Tip Operation is faster if you assign calling line identification presentation to a function key em 7 Phone Setup menu The Phone Setup menu relates to the IP telephone hardware irrespective of the user Operating Manual IP Telephone IP200 28 innovaphone In the initial state press the following keys Menu e Phone Setup em 7 1 Headset 1 Press the following keys in the initial state to switch a connected headset of the IP200 on or off Menu e gt Function key em next to Phone Setup Function key em next to Headset The display switches between on and off The T symbol appears in the status line 2 Press the Space key C Dor OK key The dialling preparations are activated 3 Press the Space key C Dor OK key again and the call is terminated Tip The call can be transferred to the handset by picking up the handset The call is passed from the handset to the headset with the Space key C Dor OK key A call over the headset can also be followed on the telephone by pressing the Loudspeaker key o If the Space key C Dor OK key is pressed after the Loudspeaker key o the call is transferred from the headset to the hands free system lt is also possible to transfer the call from the h
14. age scale gt Press the Menu key to save the setting 8 User list multiple registration Multiple registration allows use of a telephone with multiple identities users Up to six users can be registered at the same time The possibilities of this feature are varied It is possible for example for an employee working at various locations to log on to the telephone at a different work station It is also possible to implement a telephone exchange or hotline function whereby employees can log on as co users of this group Temporary standing in for a colleague their call number is also possible via multiple registration Note This feature can only be used if registration of the telephone number is permitted on several telephones in the PBX component Operating Manual IP Telephone IP200 32 innovaphone 8 1 Register co users A co user can be registered with your IP telephone as follows 1 In the initial state press the Menu key e followed by the function key em next to User List 2 Press the function key em next to a free line in the list 1 6 3 To register a co user press the function key em next to Registration and then the function key em next to Setup 4 Now press the function key em next to gt Name to enter the name of the co user Number to enter the number gt Passw to enter the co user s password gt VoIP Gatekeeper Specify the following desired value
15. all gt Automatic redial gt Send message Should you decide to send a message then the number dialled will be assumed to be the recipient of the message Send the message as described in chapter 3 1 3 Do not disturb message This setting provides you with the possibility to automatically send a pre defined text message to a caller should you be away from your phone Proceed as follows to set this function Press the Menu key e the function key em at the menu item User Setup the function key em at the menu item Do not disturb You can switch Do not disturb on or off by pressing the function key em Then under the menu item Action select the option Out of Office with the appropriate function key em 6 When this option has been set then the new item Out of Office Msg appears in the lower line Enter your desired text for the Out of Office Message here 7 You can also select which calls should receive the message Choose between Any Call Internal Calls and External Calls E ali E a 8 Press the e menu key until OK appears Your settings have thus been completed Operating Manual IP Telephone IP200 28 innovaphone 4 Telephone directory The telephone directory is your personal phone book in which the names and telephone numbers of your call partners are managed In the initial mode press the following keys Menu e gt the function key ea next to Directories Depending on the configu
16. andset or hands free system back to the headset To do this you simply have to press the Space key C Dor OK key Operating Manual IP Telephone IP200 29 innovaphone 1 2 Direct dialling If direct dialling is switched on a direct dialling number is dialled after picking up the handset or pressing the Loudspeaker key aq Note All keys on the IP telephone with the exception of the Menu key e are then locked 1 In the initial state press the following keys Menu e gt Function key em next to Phone Setup gt Function key beside Direct dial switches between On and Off 2 f you now press the function key em next to Number you can directly enter the call number or name to be dialled Note When entering a name remember that upper case and lower case letters are considered to be different 3 If you press the function key em next to Delay the number or name is dialled after a pre defined time interval Note This function is only available if Direct dial is switched on 4 o set the function press the Menu key e twice the OK message appears and the telephone returns to initial state Operating Manual IP Telephone IP200 30 innovaphone 7 3 Lock 1 In the initial state you can lock your IP telephone with the following keys gt Menu e Function key em next to Phone Setup gt Function key em next to Lock Phone You are prompted to enter your PIN before you can
17. ating Manual IP Telephone IP200 16 innovaphone Key Effect 0 Press these keys in sequence to delete the waiting call displayed from the wait list However this is only possible if the call to be deleted in the wait list has not already been picked up Thus it must be a call waiting dh and not a call on hold in the wait lis AK In order to terminate a call on hold the call must be active 2 9 6 Connecting calls You can initiate a three party conference or connect calls from an existing wait list Conference with active newly initiated call in mode 2 Press in sequence the keys B QR to make a connection as described in chapter 2 1 Press the menu key once as described for a conference connection with the call on hold and the newly initiated call Connecting a conference from the wait list in mode 1 Press the menu key in mode 1 to set up a three party conference You can set up a conference between the active call and the call on hold Ending a conference There are two options to end the conference Leave If you want to leave the conference without conference interrupting the connection between the two other existing calls replace the handset or press the Loudspeaker key if you are using hands free or the space key 2 if you are using a headset End If you want to end the conference press the key D the menu key e Or conference the clearing key The calls then return to their previ
18. d This assignment allows the functions to be operated faster Press the following keys in the order given in order to assign the desired functions to the function keys 1 Menu key e 2 Function key em next to User List 3 Function key em next to the active user active user is indicated on the right by an asterisk 4 Function key em next to Function Keys More detailed information may be found in the innovaphone Wiki at wiki innovaphone com 2 11 Secure connections It is possible to make encrypted phone calls with the IP200 This hinders interception by third parties An encrypted call is indicated by the B symbol in the status line on your display Please contact your administrator should you wish to use encryption Operating Manual IP Telephone IP200 19 innovaphone 3 Messaging The Messaging function enables you to send text messages from your IP telephone to other subscribers and to receive messages from other subscribers The function can only be used if all subscribers are using innovaphone IP telephones All telephones must be registered to an innovaphone PBX 3 1 Send messages The message content appears as a direct message on the recipient s display 3 1 1 Sending a message using the menu Proceed as follows in order to send a message Press the Menu key e Function key em next to menu item Messages gt Function key ea next to menu item New Message gt After For enter the number
19. e number of the subscriber in order to open the menu Indirect dialling and then press the menu key P The following options explained in the chart below will appear on the display Choose the desired option each with the adjacent function key emm Menu Explanation Call as User By choosing this option the User List is displayed and you are able to change the telephone s active user Save no in Directory The number dialled can be directly added to the Telephone Directory Send Message By choosing this option you are able to send a text message to the number dialled The message appears as a direct message on the message recipient s display Dial hands free mode Select this option to start the call in hands free mode Picking up the handset switches off the hands free mode Number Presentation Choose between On and Off This setting is only for the following call Operating Manual IP Telephone IP200 94 innovaphone 10 Administration This menu contains the administrative details for the network and for the registration of the IP telephone 10 1 Information In this menu you will find the serial number the firmware version number and the boot code version number To access the menu press the following keys in the order given in the idle state 1 The Menu key e 2 The function key em next to Administration 3 he function key em next to Information 10 2 IP Settings The menu contains information on integ
20. ee chapter 2 1 Once two connections have been set up a conference can be initiated gt Press the Menu key e By pressing the Menu key e again you can end the conference The call put on hold before initiating the conference is now on hold again Toterminate the active connection you must press the Clearing key The connection to the active call partner is terminated The call on hold now becomes the active call Note If you replace the handset during the conference the two call partners remain connected together 2 3 Hold and retrieve You can switch between two connections using the hold and retrieve function 1 Set up an active connection and a connection on hold see chapter 2 1 2 Press the Consultation key B during a call with an active connection and a connection on hold The active connection is put on hold and the connection on hold is activated 3 To terminate the active connection you must press the Clearing key The connection to the active call partner is terminated The call on hold automatically becomes the active call Note The hold and retrieve function described in this chapter relates only to two connections See chapter 2 9 for details on how to manage several connections Operating Manual IP Telephone IP200 8 innovaphone 2 4 Call back An automatic call back or automatic redialling can be initiated if no one answers the call or if you hear the busy tone
21. gs made on the device are then lost To access the menu press the following keys in the idle state 1 The Menu key e 2 The function key em next to Administration 3 The function key em next to Reset Configuration You are then asked whether the device is to be reset to factory default configuration Do you want to reset the device to the factory defaults With the function key em you can restore the factory default configuration Yes in which case all changes made to the settings are lost Alternatively you can leave the menu with the function key em No Note Once you have restored the device to its factory default configuration restart is performed and all data and settings are lost Operating Manual IP Telephone IP200 96 innovaphone Safety instructions The manufacturer assumes no responsibility for any personal injury damage to property or subsequent damage that can be attributed to improper use of the device innovaphone AG declares that the device meets all basic requirements of the 1999 5 EC European guideline The innovaphone Wiki at wiki innovaphone com should also be observed for configuration of the IP telephones All instructions specified there should be followed carefully and the devices should only be used in accordance with these instructions Note Please note the following instructions for your own safety Power supply The external power supply is designed for operation wit
22. h a 100 240 V 50 Hz AC mains network Never try to connect the equipment to other mains systems The equipment cannot be operated during a mains failure The equipment settings however are retained The power socket must be near to the equipment and easy to access The power supply to the device can be interrupted by pulling the mains adapters out of the power Socket or if the power is supplied via a network cable Power over LAN by removing the network cable Installation and connection Lay the connection cables carefully so that no one can trip over them Connected cables must not be bent excessively pulled or subjected to mechanical strain The equipment is intended for use in dry rooms only The equipment must not be installed and operated under the following conditions e n damp dusty rooms or in rooms where an explosion may occur e At temperatures over 40 C or under 0 C e Where it is subject to impact stress or vibrations e At places subject to direct sunlight Some types of furniture varnish or cleaning products can damage the plastic feet of the telephone IP200 and leave marks In these cases make sure you put the equipment on a stable non slip surface Operating Manual IP Telephone IP200 37 innovaphone Cleaning Use a soft slightly damp cloth to clean the surface of the equipment housing Do not use any chemicals or abrasives The equipment does not require any maintenance Malfunctions
23. he active call and if applicable the waiting held call 2 9 4 Dialling a new number Whilst connected with an active call partner you can set up a new connection by calling another subscriber Key Effect R CR Press the keys in sequence during an active call The call is put on hold You will hear a dial tone Dial the desired in mode 2 telephone number and a further connection will be set up immediately Co Call transfer During an active call press the key to transfer the active call to another subscriber Enter the number to whom you would like to transfer the call in the box which is now open Pressing the key again will initiate the phone to ring or there will be a call waiting indication at the selected destination In operating mode 1 the call on hold automatically becomes the active call after transfer It rings in operating mode 2 If you pick up the call manually then you are connected to the first caller in the wait list 2 9 5 Terminate Press the Clearing key to end the call with the active calling party on the display Mode 1 If the active call is terminated you are subsequently automatically connected with the call on hold The call on hold becomes the new active call Mode 2 When you have ended the active call in this mode the first call waiting in the wait list will call you You can pick up the call manually If you do not want to pick up the call then press the clear key 7 to reject it Oper
24. he message The call is initiated automatically When away from your telephone After a few seconds the message is closed on the display and the symbol unread message iil is shown on the display The missed message can be opened by pressing the key and the top function key em next to the missed message Press the bottom function key ea next to the message to dial the number of the person who sent the message Whilst on the If you receive a message whilst you are on the telephone then telephone the number of the sender is shown on the display A special message waiting tone can be heard Every other message received is shown on the display by increasing the number of messages missed Whilst ringing or Should you receive a message whilst your telephone is ringing or dialling whilst you are dialling then the message signal does not sound Every other message received is shown on the display by increasing the number of messages missed 3 8 Managing messages received You must enter the list of incoming messages in order to open messages received and to reply to them Proceed as follows from idle state Press the Menu key e gt Function key next to menu item Messages gt Function key em next to Menu item Messages incoming Note Once you have entered this menu the missed messages display disappears when the telephone is in idle state Use the arrow keys to navigate through the list of messages in chr
25. hone symbol shows that the device s microphone is active A flashing microphone symbol indicates that both microphones are switched off old These symbols are displayed during an active call in hands free mode Loudspeaker and microphone are both active 6 This symbol shows that the headset is connected See chapter 7 1 Ces This symbol appears if the active lock is set up for your keypad Unlock by pressing any key and entering your PIN See chapter 7 3 n This symbol appears if a conditional call diversion is set up See chapter 6 1 Operating Manual IP Telephone IP200 l innovaphone This symbol shows that there is no connection to the telephone system D rz This symbol shows that there is a connection to the telephone system ik This symbol appears if secure connections are set up The data transmitted is encrypted See chapter 2 1 1 A This symbol displays missed calls The number on the left indicates the number of missed calls Press the R key to open the list of possible return calls This symbol appears if there are any unread messages in your message inbox The number on the left indicates the number of unread messages See chapter 3 Bi This symbol shows that ringing is switched off Whether you can still answer the phone or not depends on the settings see chapter 6 2 symbols are used in the calling lists in addition to symbols on the standard display Symbol Explanation
26. ll waiting which was in the top part of the display moves down to the end of the wait list Repeated pressing of the key enables you to go through the entire wait list Note A call which has been accepted once and then put back onto the wait list is shown on the display as a call on hold with the symbol E x calls waiting Changing from operating mode 2 to operating mode 1 Press this key to return a waiting held call to the waiting calls This call is then put at the top of the wait list Repeated pressing of this key has no effect R CR Hold and retrieve in mode 1 It is possible for a call previously on hold to be made an active call The active call is then on hold 5 The call waiting can be picked up directly by pressing the key sequence The previous active call is then put on hold in mode 2 Note The number of calls which can be managed is configured under Administration Incoming calls are signalled with a call waiting tone as long as the limit set in the configuration has not been reached If the incoming call limit has been reached then further incoming calls are rejected with a busy signal Operating Manual IP Telephone IP200 15 innovaphone Key Effect R If you have at least 2 calls in the wait list it is possible to use this key sequence to display all waiting calls in the wait list one after the other and to select at will which call you will pick up This does not change t
27. m The handset symbol shows that a call has been established If the connection has not been established then the symbol will be missing in the list 4 This symbol shows that the call has been forwarded manually Press the arrow pointing to the right to go to the menu with more details on the call Ly This symbol shows that the call was forwarded automatically Press the arrow pointing to the right to go to the menu with more details on the call Operating Manual IP Telephone IP200 6 innovaphone 2 Call functions Conventional calling and picking up calls with the IP telephone IP200 is no different to other telephones It is simple and intuitive This chapter deals with using additional features 2 1 Setting up two connections The possibilities for setting up two connections are as follows 1 There is a call on hold You can make a call to another subscriber 2 Someone tries to call you whilst you are on the phone You can accept a waiting call 2 1 1 Administering a waiting call Someone tries to call you whilst you are on the phone The waiting call is not accepted automatically You can accept a waiting call using the keys or the key sequence and 2 2 1 2 Dialling a new number Whilst connected with an active call partner you can set up a new connection by calling another subscriber You have the possibility to transfer an active call or initiate a conference Key Effect QR 1 Press the Consultatio
28. n key QR during a call The active call partner is put on hold and you can hear a dial tone The active connection is indicated against a dark background on your display 2 A connection is set up to the call number dialled If the subscriber answers you can make a consultation before the transfer Tip The connection set up is deleted again if you press the QR key and 1 once more before the consultation connection is set up 3 Replace the handset or if you are in hands free mode press the Loudspeaker key o The caller will be connected 4 f after the consultation you no longer want to transfer the call there you can end this active connection by pressing the Clearing key e You are then connected with the call that was previously on hold You can use the Menu function key e to set up a conference see chapter 2 2 Operating Manual IP Telephone IP200 7 innovaphone During an active call press the key to initiate a second call The call is automatically transferred as soon as the phone rings or there is a call waiting indication at the selected destination You have the possibility to set up a conference Tip When transferring a call you do not have to wait until the subscriber answers After dialling the phone number you can hang up immediately without consultation 2 2 Three party conference You can set up a conference between yourself and two other connections Set up two connections s
29. nceteeconcedaccanceauecaasancancabe 33 8 3 Switch us r aan aanen vennen en enenvenerenen enen venerenenenenenenveneneneneneneeneren ennn 33 9 Indirect dialling Special menu annen nennen ennn ennennnerenene nnen vnerenenenenn 34 10 Administration onanneneenenenernnnensnnnsennenenensnerveerveernsernenserversnerseernseens 35 PO MOMA M RE vase AEAEE ENE IEEE EEES EPEE IEEE 35 15 2 IP SOUNDS a a ledere iere dee Mop 35 10 3 Registration uanen enn snenenenenennrnenenenenennerenenenenennereneneneneneneneneens 36 10 4 Ressel COMI QUAN M TT Tm T TT 36 Operating Manual IP Telephone IP200 2 innovaphone Declaration of conformity innovaphone AG declares that the telephone IP200 meets all basic requirements of the 1999 5 EC European guideline The original declaration of conformity is available in the download area of the innovaphone Web site at www innovaphone com 1 About this manual This manual describes how to operate the innovaphone telephone IP200 Please refer to the innovaphone Wiki at wiki innovaphone com if you require information on configuration and connection of the IP200 Please check for new versions in the download area on our website at www innovaphone com Always comply with the safety instructions 1 1 Overview of the chapters This manual provides comprehensive information on the telephone IP200 Besides the general basic principles of the telephone it also provides
30. o display the content Pick up the handset or press the speaker key V to automatically call back the message recipient You also have other possibilities to react to messages received Once the message has been opened select the menu item Action with the adjacent function key em You now have the following possibilities Indirect dialling selecting this option initiates a call to the message recipient Send Message Selecting this option opens the form in which you can either resend Template the same message to the recipient or make changes to the message and resend It is also possible to change the number or the name behind For This enables you to send the message to someone else Delete Entry This option deletes the selected message from your list of outgoing messages Delete List This option deletes all messages in your list of outgoing messages Operating Manual IP Telephone IP200 22 innovaphone 3 5 Setting the message tone Press the Menu key e gt the function key ea next to the menu item User List the ea function key next to the desired user gt the function key em next to Ring Melody gt You can set the desired message tone with the em function key next to the menu item Melody Confirm your selection by pressing the menu key twice and the em function key next to yes 3 6 Leaving a message There are various options for actions should you or the recipient be on the telephone gt Rec
31. one IP200 26 innovaphone 6 1 2 Setting up call diversion Proceed as follows to activate call diversion Tip Operation is faster if you assign a call diversion to a function key eam 1 In the initial state press the following keys Menu e User Setup and Call Diversion em 2 With the relevant function key em select the desired setting Unconditional Busy and or No reply Tip Pressing the function key em once more cancels the previous diversion setting 3 hen press the key Enter the desired diversion destination name or number 4 Save the entry by pressing the Menu key twice 6 2 Do not disturb This function allows you to respond in a particular way to incoming calls The incoming calls are categorised as gt Internal Calls External Calls Any Call For defined incoming calls you can choose between three possible responses Action Ringing Your telephone will not ring for incoming calls The setting is indicated on off the display by the symbol The call is still shown on the display however and you can take the call at any time Silence In the Silence state the ringing of your IP telephone is suspended for incoming calls The setting is indicated on the display by the A symbol Unlike with the Ringing off function it is not possible to take the call A dial tone is nonetheless forwarded to the caller You will see the missed call on the display
32. onological order and select the desired message by pressing the adjacent function key em to display the content Operating Manual IP Telephone IP200 21 innovaphone Pick up the handset or press the speaker key V to automatically call back the sender of the message You also have other possibilities to react to messages received Once the message has been opened select the menu item Action with the adjacent function key em You now have the following possibilities Indirect dialling selecting this option initiates a call to the sender of the message Reply Message Selecting this option opens the form in order for you to reply to the sender of this message Enter your answer here Delete Entry This option deletes the selected message from your list of incoming messages Delete List This option deletes all messages in your list of incoming messages 3 4 Managing sent messages You can call up and manage messages sent at any time To do this you must enter the list of outgoing messages Proceed as follows from idle state Press the Menu key e gt Function key em next to menu item Messages gt Function key in the menu item Messages outgoing Note Once you have entered this menu the missed messages display disappears when the telephone is in idle state Use the arrow keys to navigate through the list of messages in chronological order and select the desired message by pressing the adjacent function key ea t
33. or the name of the message recipient Press the arrow key D or a function key em next to the text field and enter the message text see chapter 5 gt Your message will be sent as soon as you press the menu key e You will see OK on the display when the message has been sent successfully 3 1 2 Send message using Indirect dialling It is faster to send messages using indirect dialling than by using the menu Proceed as follows from idle state First enter the name or number of the message recipient Press the menu key e to reach the special menu Indirect dialling see chapter 9 gt Select the menu item Send message with the adjacent function key eam Enter your text message the recipient s number has already been selected oend the message by pressing the e menu key OK on the display shows you the message has been sent successfully Operating Manual IP Telephone IP200 20 innovaphone 3 2 Receiving messages It is also possible to receive messages on the IP200 It depends what mode your telephone is in as to how you receive a message from another subscriber The following chart explains which modes allow you to receive messages and how they are displayed In idle state The message is shown directly on the display in this mode A special message tone is heard This tone is stopped by pressing any key Press the speaker key or just pick up the handset to immediately place a call back to the sender of t
34. ous position Note 1 If there are no other calls in the wait list then conference and conference finished are displayed on the screen Operating Manual IP Telephone IP200 17 innovaphone Note 2 Instead of menu key e itis also possible to press the keys QR and 3 Connecting You can connect the active call with the call on hold by replacing calls the handset pressing the Loudspeaker key Dor the Space key C _ If you have connected calls and there are no further calls in the wait list your telephone goes into idle state If on the other hand there are further calls in the wait list the first call waiting will call you once you have replaced the handset Your telephone rings and you can manually pick up or reject the call 2 9 7 Overview of the short cuts Shortcut key Description Mode 1 Description Mode 2 R CR Switch between the active Dial a new number call and the call on hold CR 0 Reject displayed call waiting Reject displayed call waiting R 1 Terminate active call call on hold becomes active call R 5 switch between active call and Accept waiting call call on hold B 3 Conference mode R 4 Connect active and waiting call Operating Manual IP Telephone IP200 18 innovaphone 2 10 Function keys Functions may be applied after going through several menu steps Another way sometimes the only way to execute functions is to use function keys to which functions can be assigne
35. ration it may be possible to access the directory of the telephone system exchange or of an external LDAP server Entries in the local telephone directory consist of the name search term the telephone number and if desired further settings and notes The number of possible entries depends on the amount of notes additionally entered etc Notes can be addresses or birthdays for example Without notes about 2 000 entries can be managed All entries are sorted alphabetically The entire telephone directory can be backed up on a PC and reloaded for further use and as an additional data backup You can also import external address books from the PC To do so please consult your administrator Operating Manual IP Telephone IP200 24 innovaphone 5 Alphanumeric characters This chapter is intended to give an overview of how you can use the alphanumeric and the special characters You can enter any Western European characters in accordance with ISO 8859 1 using the keypad The IP200 has a numeric keypad and an alphanumeric keypad Characters with no key of their own may be accessed by first pressing or and then the relevant letter key By briefly pressing the letter key repeatedly in succession you can select various characters The following special characters are available and can be entered by pressing the relevant key sequence from the respective character I 8 965 amp T lige OI IF 85 Key key Okey Key
36. ration in the IP network This information is of interest to the administrator only and must not be changed by the user To access the menu press the following keys in the order given in the idle state 1 The Menu key e 2 The function key em next to Administration 3 The function key em next to IP Settings The following IP properties can be set using this menu Menu option Possible settings DHCP Mode Client Server Off IP Addresses Interface IP Address gt P Address Mask gt Standard IP Gateway VLAN VLAN Header Off VLAN Header On e VLAN Priority e VLAN Identifier Operating Manual IP Telephone IP200 35 innovaphone 10 3 Registration The menu Registration contains information on registration with the gatekeeper This information is of interest to the administrator only and must not be changed by the user To access the menu press the following keys in the idle state 1 The Menu key e 2 The function key em next to Administration 3 he function key em next to Registration You will find the following information Protocol Name Number Password VoIP Gatekeeper Gatekeeper ID Gatekeeper IP Address Options Tones Note Please refer to the innovaphone Wiki at wiki innovaphone com for further information on country specific standard calling tones 10 4 Reset configuration It is possible to reset the device to factory default configuration All settin
37. s In the idle state the Consultation key is used to call up the list of missed calls Back key Takes you back in the menu without applying the setting in idle state During a connection the key is used to terminate a call Redial key The Redial key is used to access the list of phone numbers last dialled In the menu the Redial key confirms the current selection 0 0090 6 Loudspeaker key The Loudspeaker key is used to switch the hands free system on off In addition you can use this key to accept an incoming call or to end an existing call without using the handset 6 Function keys Function keys next to the keypad are used to perform assigned functions such as quick dialling transfer calls call hold and muting Operating Manual IP Telephone IP200 4 innovaphone Mute key During a call a long press switches the microphone off or on In the idle state the call signal is switched off Arrow keys For navigation in the menu Q D 1 3 Display Name of active user Number 1 Ams E J r oymbols Date Time oymbols The symbols on your display show which state your telephone is in The following symbols can be displayed Symbol Explanation ms The handset symbol is displayed during an active call using the handset o The loudspeaker symbol displays that the device s loudspeaker is active for listening in This can be switched on or off by pressing the loudspeaker key cd The microp
38. s as described Gatekeeper If several gatekeepers are to be active at one address a particular IP gatekeeper is identified amongst them using the name entered here Gatekeeper Here you specify the IP address at which the first responsible IP Address gatekeeper can be reached Gatekeeper There should be a further gatekeeper in the network in case the IP Address first gatekeeper is unavailable You enter the IP address of this gatekeeper here Options Tones Here you set the country specific tone standard 8 2 Unregister or delete co user To unregister the active user or even delete them from the list press the function key em next to the desired co user Then select the function key em next to Registration and confirm the Unregister or Delete function with the relevant function key em 8 3 Switch user If several users are registered with your telephone incoming calls are signalled for all users with specification of the called identity on the display Outgoing calls are set up with the data of the active user To switch the active user press the function key em next to the required entry and confirm the new user with the function key em next to Activate Operating Manual IP Telephone IP200 93 innovaphone 9 Indirect dialling Special menu The menu Indirect dialling enables quick access to various functions concerning the following connection Attention Do not pick up the handset Dial th
39. seeeceeeseeeeneeeceeeseueenseeseeeeaes 7 2 1 2 Dialling a new number un snann eneen en eenen eenen venen venen venen enns 7 2 2 Three party conference cccccscccsecceecceeeecseeceeceeseeseeeseeeeeeeesseesseenenesaes 8 2 3 On 8 En 9 2 4 1 ellie e OU DUS Y 9 2 4 2 Call back on no reply aaan eneen ene venene venen venene ennen ennen vennen 9 2 4 3 ALONE KENG ener tomi irata to qure derer ra eoa ptu punte racer etos 10 2 5 Announcement FUNCTION seeseessesssesseeseee nennen nne nnn nennen nn 11 2 0 En 12 2 PICKUP LSP ACO TORTE TOT Em Tm TTTT 12 WM eR UR 13 2 9 Operating with more than two callS annae enenen eneen enenens 13 2 9 1 Active calls calls waiting and calls on hold ees 13 2 9 2 The two operating modes annen ennen eneen en venen eenen venen venen 14 2 9 3 MANAGING TAS Wall SiS uec use mexe nane eneen eneen 15 2 9 4 Dialling a new number un envanen eenen eenen venen venen venen eenen 16 2 9 5 Terminat 00 cece ccccecccececeeeceeceseceeeceeecaeeceeeeeesaeeceeseeesueeseesaeeseeeseeens 16 2 9 6 eroizeiiete i E 17 2 9 7 Overview of the Shorn OL tenten eenieder i uM pri pRUSE 18 210 PUAGCION KEY ENT UE TT 19 EN ied CONNECCION NETT 19 De MESSING werner eenen 20 Dale Send MESSAGES PNE 20 3 1 1 sending a message using the menu uurs enennn eneen enen 20 3 1 2 Send message using Indirect dialling annen eenn 20 Ju WICCOIVING
40. the partner s status Free line is free The partner is called by pressing the key 2 7 Pickup List function Note This function can only be used after it has been assigned to a function key see chapter 2 10 The Pickup List function is used to display all group telephones that are currently ringing and the number of the first caller This function allows a call to a partner telephone to be picked via a diversion 1 If there is only one call that needs answering it can be picked up by pressing the function key em beside the Pickup List entry 2 If several calls need answering all of these calls can be displayed in a menu by pressing the Pickup List key To select a call from the list for answering proceed as follows Open the Pickup List menu by pressing the function key em beside the Pickup List entry oelect the desired entry in the list with the arrow keys b or QU Press the arrow key or the function key ea beside the entry and the selected call is picked up Operating Manual IP Telephone IP200 12 innovaphone 2 8 Park Note This function can only be used after it has been assigned to a function key see chapter 2 10 You can use this function to park calls and retrieve them again The parked calls are linked to an existing object in the same group The object can for example be a telephone the exchange line or the queue You can park a call onto your own IP telephone
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