Sapphire Dual-X R9 285 2GB GDDR5 OC (UEFI) AMD Radeon R9 285 2GB
Contents
1. AMD Radeon R9 285 Series Graphics User Guide Owner s Manual Part Number 55038 0 AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc All rights reserved Disclaimer The information contained herein is for informational purposes only and is subject to change without notice While every precaution has been taken in the preparation of this document it may contain technical inaccuracies omissions and typographical errors and AMD is under no obligation to update or otherwise correct this information Advanced Micro Devices Inc makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and assumes no liability of any kind including the implied warranties of noninfringement merchantability or fitness for particular purposes with respect to the operation or use of AMD hardware software or other products described herein No license including implied or arising by estoppel to any intellectual property rights is granted by this document Terms and limitations applicable to the purchase or use of AMD s products are as set forth in a signed agreement between the parties or in AMD s Standard Terms and Conditions of Sale Trademarks AMD the AMD Arrow logo AMD Athlon AMD Catalyst AMD CrossFire AMD FirePro AMD Radeon Catalyst Control Center and combinations thereof are trademarks of Advanced Micro Devices Inc HDMI is a licensed tra2. Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all instructions before beginning installation All safety and installation instructions should be read before the product is installed or operated Retain all instructions Safety installation and operating instructions should be retained for future reference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding Where applicable For continued protection against the risk of electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin This is a safety feature Do not remove the grounding pin of a three pin plug Attach product securely All product securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis as appropriate 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Contents Chapter 1 Getting Started aes ee eee eee 4 5 eS eae 1 121 SYSTEM REQUIREMENTS 0 0 radi patie a 1 1 2 Recording the Serial and Part Numbers 2 Chapter 2 Hardware and Software Installation nananana 3 2 3 I
3. Class B EMC Directive 2004 108 EC CISPR 22 EN 55022 Class B Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 Safety of Information Technology Equipment USA Canada e UL 60950 1 Information Technology Equipment Safety Part 1 General Requirements e CSA C22 2 No 60950 1 Information Technology Equipment Safety Part 1 General Requirements International IEC 60950 1 Information Technology Equipment Safety Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 This product complies with the PCI Express 300W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also be available AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Reference 23 C US LISTED LE ACCESSORY INY E1 6 3 5 VCCI ITE Compliance Information Japan Class A CHATS 58 gt 0 AARRWEETT 2 2 Rit 1 STE 2 36 6 5 2 038 ZT 9 2 5 7 Translation This is a Class A product based on the standard of the VCCI Council If this equipment is used
4. Configurations Display Configuration Connection Options DVI D DVI I connection with DVI D to VGA DVI I to VGA adapter DisplayPort connection with DisplayPort to VGA connection CRT VGA display DVI D DVI I connection and DVI D DVI I cable DVI D DVI I connection with DVI D to VGA DVI I to VGA adapter DisplayPort connection with DisplayPort cable DisplayPort connection with DisplayPort to DVI adapter DFP digital flat panel display HDMI connection with HDMI cable DVI I DVI D connection with DVI to HDMI adapter DisplayPort connection with DisplayPort to HDMI adapter HDMI HDTV Once displays are connected to the graphics card you can control how they are currently configured as well as how Windows desktops appear on the displays using the Catalyst Control Center software application Common configuration tasks include Adding and removing displays Rotating displays Setting the main primary display Duplicating and extending desktops Arranging desktops For more information see Chapter 5 Using the Catalyst Control Center Software p 13 AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Display Configuration 9 3 3 1 Multi Display Support Your AMD Radeon R9 285 Series graphics card provides display functionality for up to six displays through AMD Eyefinity multi display technology and any combination of the following First three displays can
5. For more information see the context sensitive help system that comes with the application AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Chapter 5 Using the Catalyst Control Center Software 5 1 Catalyst Control Center Overview The Catalyst Control Center software application contains settings for configuring and fine tuning your AMD product Use it to manage desktops and displays optimize your graphics processor for enhanced 3D application and video quality and configure your CPU for improved power savings or system performance You can also use the performance tools in the application to monitor and manage clock speed and memory use for your graphics card to ensure that your AMD product is configured and running as efficiently as possible The application provides a Standard View for guided configuration and an Advanced View for quick and easy access to all available features and settings It also provides a search feature for finding specific pages as well as the ability to bookmark pages by pinning them within the application The following is a list of common configuration tasks that can be completed using the application Adding and removing displays Rotating displays Setting the main primary display Duplicating and extending desktops Arranging desktops Managing 3D application and video settings Configuring AMD CrossFire technology settings if applicable More
6. Graphics 2014 Advanced Micro Devices Inc Chapter 2 Hardware and Software Installation This chapter details how to install your graphics card in your system as well as where to download associated software and drivers 2 1 Installation Overview Once you have determined that your system meets the minimum requirements perform the following tasks to install your new graphics card Detailed installation instructions are provided in the following sections 1 If you are replacing an existing graphics card uninstall the old graphics driver and software Note If you are using a motherboard containing an on board graphics solution and do not intend to use it as part of a multiple monitor configuration disable it Turn off and disconnect your computer system If needed remove any old graphics card s Install the new graphic card Reassemble and connect your computer system and display s FF WN N Start the computer system and install the new AMD Catalyst drivers and configuration software 7 Restart the computer system 2 2 Installing the Graphics Card 1 Turn off the computer monitor s and other peripheral devices 2 Unplug the computer s power cord and then disconnect all cables from the back of the computer Wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to
7. a superuser before running the command amdcccle Runthe command sudo amdcccle and provide the superuser password when prompted Run the command amdxdg su c amdcccle and provide the superuser password when prompted Note Certain Control Center settings can only be changed with superuser privileges 5 3 Using the Catalyst Control Center Help System The help system that is available with the Catalyst Control Center software application provides detailed usage information and tips for configuring your AMD product The help system also provides conceptual information on the technologies that are available for your product Use the following steps to access the help system 1 Open the Control Center application 2 Choose one of the following options Set the mouse focus to the application window by clicking the window and press F1 on your Keyboard Click the Help button shown as a question mark located in the titlebar of each page within the application Right click the Control Center icon in the Windows taskbar notification area system tray and click Help AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Using the Catalyst Control Center Software 15 The help system opens to provide context sensitive help for the current page or general usage information 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 16 Using the Catalyst Control Center So
8. an SBIOS update Turn off the on board video 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 18 Reference Install a different graphics card If there are no display issues then the graphics card in question may be defective If your motherboard has on board graphics capabilities you may need to disable them Consult your motherboard documentation for more information Note Some manufacturers do not allow the on board graphics to be disabled or to become the secondary display For more troubleshooting tips see knowledgebase article 7357 22472 How to Troubleshoot No Display on Re start Issues 6 1 1 4 The computer does not boot up properly Verify that the installation instructions were followed correctly Make certain that the graphics card is properly connected to the power supply and the motherboard For Windows operating systems restart your system in Safe Mode Use Windows Device Manager to remove any graphics driver entries under Display Adapters and restart your system Check the system configuration utility for interrupt assignments 6 1 1 5 During software installation on a Windows OS the screen goes blank The software is still installing Wait 20 30 minutes to make sure the software has finished installing and then restart the computer 6 1 1 6 Applications are hanging or there is no display after boot up Make certain that the graphics card is installed correctly and i
9. compliance label for each product The following regulatory information applies to Class A and Class B products Any modifications to this device or its usage in an open chassis if not expressly approved by Advanced Micro Devices Inc may impact its compliance 6 3 1 FCC Compliance Information USA Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are design to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Reference 21 Warning Changes or modifications to this device not expressly approved by Advanced Micro Devices Inc could void
10. computer and display 2 Plug the adapter into the connection from your AMD Radeon graphics card and tighten the thumbscrews if there are any 3 Connect your display s cable to the adapter and tighten the thumbscrews if there are any 4 Turn on your display first then your computer 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 10 Display Configuration Use the Control Center software application to configure the new display AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Chapter 4 AMD CrossFire Technology Note AMD CrossFire Technology features are available only for systems installed with more than one compatible AMD Radeon graphics cards and are intended for applications running in full screen mode 4 1 AMD CrossFire Overview AMD CrossFire technology is designed to enhance the graphics quality and performance of 3D games and applications by combining the processing power of two or more AMD Radeon graphics cards essentially creating a multi GPU performance gaming platform A typical AMD CrossFire setup involves two graphics cards For more information visit the AMD CrossFire technology Web page at http sites amd com us game technology Pages crossfirex aspx 4 2 Installing Additional Graphics Cards for AMD CrossFire Before installing an additional graphics card make sure that your system meets the recommended system requirements for AMD Cros
11. in a domestic environment radio interference may occur in which case the user may be required to take corrective actions VCCI V 3 Class B ORB 2 lt BAIR CT CORBI ZERE IK HT S Z L XB LCV TOR 008217 4 07 a V RRR L TERN 5198 5 5 28 5 4 gt 59 ET a HS an HA SC HE CIE LU RO RV LT FAV VCCI B Translation This is a Class B product based on the standard of the VCCI Council If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual VCCI V 3 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 24 Reference 6 3 6 KC Certification Information Korea Class A AB 717 F8 2 35 4 7 7 ol 7 9 65 UH Hy 55 7 7 lu Ho SL ASAE ol AS 6 lt 7 sejo ater 95 SPasAs Hoe 2 gt gt 8 5 5 lt 7 HIST LJ Translation Class A Equipment Business purpose info telecommunications equipment As this equipment has undergone EMC registration for business purpose the seller and or buyer is asked to beware of this point and in case a wrongful sale or purchase has been made it is asked that a change to household use be made KN22 and KN24 Class B BEZIAIOH Y53727 ol 5 772360 3 2 2 5 5 5 7 7 BA FH ARIA 5 AS 523 0 FH GE A SoA APS St USUE Translation Clas
12. information on the application and its available features are provided through the comprehensive Control Center help system Note Feature availability varies between AMD products and operating systems 5 2 Starting the Control Center Software To start the Control Center software application in Windows use one of the following methods 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 14 Using the Catalyst Control Center Software Table 5 1 Control Center Access Routes in Windows Access Route Instructions Windows Start Screen 1 Onthe Windows Start screen open App commands and then tap or click All apps 2 Click the Control Center tile Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click the Control Center option Click Start on the Windows task bar Click All Programs followed by the Control Center option Windows Start Menu S M Windows Notification Area Right click the Control Center icon in the Windows Notification Area 2 From the shortcut menu click the Control Center option Desktop Shortcut If you chose to create a desktop shortcut to the Control Center application during the driver installation double click the shortcut To start the application in Linux type the command amdcccle in the terminal window To start the application with superuser privileges do any of the following Log on as
13. the motherboard 3 Remove the cover to the computer s case Note If necessary consult the computer manual for help in removing the cover 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 4 Hardware and Software Installation 10 AMD Radeon R9 285 Series Graphics Static electricity can seriously damage computer components Discharge your body s static electricity by touching the power supply case or the metal surface of the computer chassis before you touch any components inside the computer s case to avoid damaging them Unscrew or unfasten and remove any existing graphics card from the computer if necessary Warning Some graphics cards can get hot while operating Wait approximately five minutes after turning off the computer before touching the card Locate the appropriate bus slot and if necessary remove the corresponding metal backplate cover s Make sure all internal cables are clear of the slot Note If you cannot find a bus slot to match the card you need a graphics card with the correct bus to match the motherboard Align the graphics card with the slot Make sure that all cables are moved out of the way and press the graphics card firmly in the slot until it is fully seated Fasten the graphics card securely to the back panel If your card requires supplementary power and must be connected directly to the power supply locate the appropriate power con
14. CC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC 15 Subpart B Class B For further compliance information Advanced Micro Devices Inc 1 AMD Place P O Box 3453 Sunnyvale CA 94088 3453 USA Tel 408 749 4000 6 3 2 Industry Canada Compliance Statement Canada Class A This Class A digital apparatus complies with Canadian ICES 003 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 22 Reference Cet appareil num rique de la Classe A est conforme a la norme NMB 003 du Canada Class B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de 18 Classe B est conforme 8 18 norme NMB 003 du Canada 6 3 3 CE Compliance Information European Union 6 3 4 Class A This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EMC Directive 2004 108 EC CISPR 22 EN 55022 Class A Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements
15. Intel Pentium 4 CPU 600 watt or better power supply with two 6 pin PCIe power connectors for the AMD Radeon R9 285 graphics card and an equivalent power supply with one 6 pin and one 8 pin PCIe power connector for the AMD Radeon R9 285X graphics card Certified power supplies are strongly recommended for a list of certified power supplies see ati amd com certifiedpsu A minimum of 8 GB of system memory For dual card installation a minimum of 16 GB of system memory is recommended Windows 8 1 Windows 8 Windows 7 or Linux operating system 64 bit operating system is highly recommended At least one display with digital input HDMI DisplayPort or DVI A CD ROM drive keyboard mouse and display are required for software installation A DVD drive is required for DVD playback A Blu ray drive and Blu ray disc are required for Blu ray playback 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 2 Getting Started 1 2 Recording the Serial and Part Numbers Write down the serial number and part number before installing the graphics card The serial number and 102 part number on the graphics card are required for registration and free support They are located on a sticker on the back of the card The emphasized numbers in bold are required for registration and free support Figure 1 1 Sample Serial and Part Numbers S N 000000 0 P N 1028360100 AMD Radeon R9 285 Series
16. are the card requires to function properly You also need to install or reinstall your AMD Radeon drivers when you have reinstalled or upgraded your operating system or when you download updated drivers The latest drivers are available from AMD s Web site at http support amd com Note When reinstalling drivers always uninstall any previous drivers that are on your system even if they are for the same graphics card Always start fresh 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 6 Hardware and Software Installation AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Chapter 3 Display Configuration This section describes how to configure displays and lists available display connections for your graphics card 3 1 Baseplate Connections The following figure shows the display connections that are available on your AMD Radeon R9 285 Series graphics card Note The baseplate may not appear exactly as depicted Figure 3 1 AMD Radeon 9 285 Series Display Connections 7 4 T 5 O 0 A L H K lo 900000 moo amp 0 1 DisplayPort DP connection Carries video and audio signals to DisplayPort compliant devices 2 HDMI connection Type A Carries video and audio signals to HDMI compliant dev
17. be connected to any display connection on your graphics card e Additional displays must be connected to the DisplayPort connection either natively or through an active DisplayPort adapter Multiple DisplayPort displays can also be connected to a DisplayPort connection through a DisplayPort 1 2 Multi Stream Transport MST hub or daisy chain configuration Hubs and displays in this setup must be capable of the DisplayPort 1 2 standard The following table shows some examples of multiple display configurations A indicates an active adapter is used and P indicates a passive adapter is used Display abbreviations are DP DisplayPort dDVI D dual link DVI D dDVI I dual link DVI I Table 3 2 Sample Display Configurations Sample Display dDVI I dDVI D DP Connector HDMI Total Configuration Connector Connector Connector Output DPx6 6 displays via DP 6 1 2 MST hub or daisy chain dDVI I dDVI D Native Native 2 displays via DP Native 5 DPx2 HDMI 1 2 MST hub or daisy chain dDVI I dDVI D DP Native Native Native Native 4 HDMI dDVI I dDVI D Native Native DP to VGA A Native 4 VGA HDMI VGA HDMI HDMI dDVI D to VGA DP to HDMI P Native 3 P For additional configuration information visit http www amd com eyefinity 3 4 Using Adapters The following procedure describes how to connect a display to your graphics card using an adapter 1 Turn off your
18. demark of HDMI Licensing LLC Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Linux is a registered trademark of Linus Torvalds Windows is a registered trademark of the Microsoft Corporation in the United States and or other jurisdictions PCI Express and PCle are registered trademarks of PCI SIG Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies Dolby Laboratories Inc Manufactured under license from Dolby Laboratories Rovi Corporation This device is protected by U S patents and other intellectual property rights The use of Rovi Corporation s copy protection technology in the device must be authorized by Rovi Corporation and is intended for home and other limited pay per view uses only unless otherwise authorized in writing by Rovi Corporation Reverse engineering or disassembly is prohibited USE OF THIS PRODUCT IN ANY MANNER THAT COMPLIES WITH THE MPEG ACTUAL OR DE FACTO VIDEO AND OR AUDIO STANDARDS IS EXPRESSLY PROHIBITED WITHOUT ALL NECESSARY LICENSES UNDER APPLICABLE PATENTS SUCH LICENSES MAY BE ACQUIRED FROM VARIOUS THIRD PARTIES INCLUDING BUT NOT LIMITED TO IN THE MPEG PATENT PORTFOLIO WHICH LICENSE IS AVAILABLE FROM MPEG LA L L C 6312 S FIDDLERS GREEN CIRCLE SUITE 400E GREENWOOD VILLAGE COLORADO 80111 2014 Advanced Micro Devices Inc Important Safety Instructions
19. e at http support amd com 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 20 Reference 6 2 2 Disclaimer AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the product whether your product contains a defect and whether your product is under warranty e AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange e AMD is not responsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget e AMD Customer Care reserves the right to limit support options for products that are not registered or are reaching end of life 6 3 International Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is sold AMD products are either Class A or Class B compliant and are indicated accordingly on the
20. ftware AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Chapter 6 Reference The following section offers troubleshooting tips and provides customer care warranty and compliance information 6 1 Troubleshooting Note Some troubleshooting tips may not be applicable depending on the display options supported by and configured for your card 6 1 1 Graphics Card Installation Troubleshooting For more advanced troubleshooting information contact AMD Customer Care at http support amd com 6 1 1 1 The graphics card doesn t fit any of the motherboard slots The graphics card needs to be exchanged for one with a bus that matches the motherboard For more information on bus types see knowledgebase article GPU 59 How to Install AMD Graphics Hardware 6 1 1 2 The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard 6 1 1 3 No display on power up Try these possible solutions Verify that the monitor is connected properly to the computer and a power supply Verify that the power supply meets the minimum system requirements Reconnect all the hardware device cables that were removed during the installation of the graphics card If any adapters or video switches are being used remove them and connect the displays directly to the graphics card Check the motherboard manufacturer s Web site for
21. ices 3 Dual link DVI I connection Provides video analog and digital signals 4 Dual link DVI D connection Provides video digital signals 3 2 Display Adapters Adapters dongles can be used to connect displays not directly supported by the connection types available on the graphics card 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 8 Display Configuration DisplayPort adapters come in three types Adapter Uses DisplayPort signals to transmit audio and video information between variants of the same connection type for example Mini DisplayPort to standard DisplayPort Active dongle Allows connection from a DisplayPort connection to a non DisplayPort display using DisplayPort signals Passive dongle Allows connection from 8 DisplayPort connection to a non DisplayPort display using non DisplayPort signals Adapters dongles that are not provided with your graphics cards can be purchased from AMD s Web site or through your local AMD resellers A list of compatible adapters dongles for your graphics card can be found at http support amd com 3 3 Connecting Displays The following table lists sample options for attaching displays to your graphics card You can also use other types of adapters dongles as long as they are compatible with your graphics card and display For best graphics performance and quality always use native connections when available Table 3 1 Display
22. nced Micro Devices Inc X AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc
23. nector cable s from the power supply and connect it or them to the graphics card s power connector s The location of power connections may vary between models They can be located on either the side or top of the card Tip Before installing a card that requires a supplementary power connection make sure your existing power supply has the required power connectors available If needed install the second graphics card in the same manner as the first Note Graphics cards must be separated by at least one empty expansion slot for proper air flow 2014 Advanced Micro Devices Inc Hardware and Software Installation 5 Figure 2 1 Dual card Installation 11 Make sure no internal cables are interfering with components inside the computer for example a cooling fan and then replace the computer cover 12 Reconnect any cables that you have disconnected during installation and then plug in the computer s power cord 13 Turn on the monitor and then the computer If you have properly installed the graphics card the computer should start normally Proceed to install the software and drivers for your AMD Radeon R9 285 Series graphics card 2 3 AMD Drivers and Software Drivers are small but important programs that enable an operating system to communicate with a piece of hardware such as a graphics card When you install a new graphics card you must also install the driver and configuration softw
24. nstallation OVERVIEW e Wavelet ete dott ee ede Riis Ga A eye Pe Deine 3 2 2 Installing the Graphics Cardy viz cerise tved Stolen A tore uhh ae aed eee 3 2 3 AMD Drivers 5 Chapter 3 Display Configuration 0 0 0 eee 7 Bx 350036 CDG TIGR Y aar a A ZANT Me A BPR a tS le a S aa 7 aS 7 0 8 9 7 7 7 7 7 7 07 BA ETS EIT 9 Chapter 4 AMD CrossFire Technology 0 00 eee ee eee 11 4 1 AMD CrossFire OVE eW ERE lin Aenea eee 11 4 2 Installing Additional Graphics Cards for AMD CrossFire e ete 11 4 3 Enabling and Configuring AMD CrossFire EEEE EEEE 11 Chapter 5 Using the Catalyst Control Center Software 13 5 1 Catalyst Control Center Overview ous seen Se ie ai alae Mae eM ad eae Uk SAN ud Wad dae A th i 13 5 2 Starting the Control Center Software 7 13 5 3 Using the Catalyst Control Center Help System 14 Chapter 6 0100006 sas aoe eed Seid na ee ewe eel 5 0 wes 17 Gal Troubleshooting 3 lt 5 eS tees e a Tene aa eb teased aes atl late A eaptara eat atesthens oe Seeders 17 6 1 1 Graphics Card Installation Troubleshooting 17 6 1 2 HDTV Adapter Troubleshooting 18 20 1510006 010 520 19 0 19 7 a 20 20 gt 0 20 6 3 2 Industry Canada Compliance Statement Canadal ccc cece eee e ee ctteeeee tees 21 2014 Advanced Micr
25. o Devices Inc AMD Radeon R9 285 Series Graphics vi 6 3 3 CE Compliance Information European Union 22 2 223 23 6 3 6 21 24 6 3 7 BSMI Certification Information Taiwan EEEE 24 6 3 8 C Tick Australia and New Zealand 25 6 3 9 Product Environmental Compliance 25 6 3 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Chapter 1 Getting Started Before you begin installing your new AMD Radeon R9 285 Series graphics card P N 102 C784 C766 C760xx xx make sure that you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter 1 1 System Requirements The following are recommended system requirements for installation of the AMD Radeon R9 285 Series graphics card A second AMD Radeon R9 285 Series graphics card can also be installed and configured to work together using AMD CrossFire technology for added graphics performance For more information see Chapter 4 AMD CrossFire Technology p 11 These recommendations apply to both single card and dual card installations e PCI Express based PC with at least one x16 lane graphics slot available on the motherboard For dual card installation there must be enough room on the motherboard to provide at least one empty slot between the two graphics cards AMD Athlon or
26. s B Equipment Household purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area KN22 and KN24 6 3 7 BSMI Certification Information Taiwan Class A AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Reference 25 EASES tee DESH EE 8 EER Pe 8 ARE RISA Ss RE EAS ARERR AIS BRN gt Translation This is a Class A Information Product when used in residential environment it may cause radio frequency interference under such circumstances the user may be requested to take appropriate countermeasures D33A27 0 CNS13438 Class B D33A27 0 CNS13438 6 3 8 C Tick Australia and New Zealand ACMA Australian Communications and Media Authority Radiocommunications Act 1992 Australia per notices of section 182 e AS NZS CISPR 22 6 3 9 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 26 Reference For information on China RoHS EU RoHS or EU REACH compliance please refer to Product Environmental Compliance on the AMD Web site 6 3 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Adva
27. s properly connected to the motherboard and power supply if applicable Verify that the power supply meets the minimum system requirements 6 1 2 HDTV Adapter Troubleshooting The following troubleshooting tips may help if you experience problems with HDTV More troubleshooting information can be found on the AMD Web site Please visit http support amd com 6 1 2 1 There is a black border around the TV when using an HDMI connection Try adjusting the overscan underscan of the TV For more information see knowledgebase article GPU 72 Unable to Adjust a Digital Display to Match the Resolution of the Desktop 6 1 2 2 There is no display on the TV The TV will not display anything until Windows starts this may take several minutes Make sure the TV is set to YPbPr input AMD Radeon R9 285 Series Graphics 2014 Advanced Micro Devices Inc Reference 19 6 1 2 3 DVDs will not play in high quality modes For displays connected using an analog connection playback of CSS protected DVDs may be restricted to certain modes For displays connected using a digital connection playback on certain DVD players may also be restricted if HDCP high bandwidth content protection cannot be enabled This restriction also applies to displays connected using active DisplayPort adapters 6 1 2 4 The display appears tilted Consult the HDTV documentation 6 1 2 5 TVs monitors connected cannot be enabled Check individual connections to
28. sFire technology If needed consult your system builder or OEM to confirm that your system has an adequate power supply Each AMD Radeon R9 285 Series graphics card must be separated by at least one empty expansion slot For installation instructions see Installing the Graphics Card p 3 4 3 Enabling and Configuring AMD CrossFire Once all your graphics cards are properly installed you can begin enabling and configuring AMD CrossFire technology support using the AMD Catalyst Control Center software application which is a component of the AMD Catalyst software engine that can be downloaded from the Drivers and Support page at http support amd com AMD CrossFire settings can be found on the AMD CrossFire page which is located under the Gaming and Performance groupsin both the Standard and Advanced views in AMD Catalyst Control Center When AMD CrossFire is enabled the graphics processor in one of the cards acts as the primary processor this card is known as the primary card Graphics rendering tasks are shared between all available processors to accelerate displays that are connected 2014 Advanced Micro Devices Inc AMD Radeon R9 285 Series Graphics 12 AMD CrossFire Technology to the primary card By default displays that are connected to other graphics cards are disabled but may be enabled by unlocking them Use AMD Catalyst Control Center to change your display setup and AMD CrossFire settings as needed
29. the TVs monitors If TVs and or monitors connected using DisplayPort adapters passive dongles or active dongles cannot be enabled visit http www amd com eyefinity to check the connectivity options available for your graphics card and that your chosen configuration is supported For a list of AMD Eyefinity validated dongles see http support amd com 6 1 2 6 Required display resolution is missing unavailable in AMD Catalyst Control Center AMD FirePro Control Center Make sure that The desired resolution is supported for the display being used The graphics driver has been properly installed The connectors cables switches and or adapters connecting the display to the graphics card are compatible and correctly configured For more troubleshooting steps see knowledgebase GPU 10 Inability to Select a Specific Resolution for a Display Device in AMD Catalyst Control Center 6 2 Customer Care The AMD Customer Care Web site has number of helpful resources including a knowledgebase of FAQs and the AMD Radeon Workstation Graphics Web Ticket Submission Page The Web site is complimentary and available at all times The address is http support amd com 6 2 1 Contact Information If you experience difficulties with your AMD Radeon product you can contact AMD Customer Care in the following ways The latest contact information and tips for faster service can be found on the AMD Global Technical Support pag
30. the user s authority to operate the equipment FCC Part 15 Subpart B Class A Class B This product complies with FCC Rules Part 15 Operation is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with F
Download Pdf Manuals
Related Search