DELL OptiPlex 7020 MT
Contents
1. nstalling the Cover Removing the Front Bezel stalling the Front BEZEL 5 2 Pe se e ea eL ph ee ees 11 Removing The Expansion Gandia nis chines Dea eon eto Gl ata ele p eee LU a eU eet e 11 nstalling The Expansion Card Removing the Wireless Local Area Network WLAN Card sees 15 nstalling the WLAN Card 14 Removing the Optical Drive eme Rte d eT esi a e pcm 14 nstallinig the ptical Driver Avex ere et ie ti utet cee dte deret E 15 Removing the Drive Cage uar e a a Ha e e edes 15 nstalling the Drive Cage sus niea edes ipee qe p ether ete t e 16 Removing ithe Hard Tau c er aside ec tree e a rm der o P Te de den 17 nstallingtthe Hard Drives or ettet onerare ted ten ts aeree ce tide alls 17 Removing the Speaker ee 18 ristalling the Speaker epe Ee tte ph elite bd te ts 18 Mermiory Moedule Guide liri s o ite tec bee ds n et Hee deed en d eile 19 Removing the Meroryi coc eed ege tbe do e d e e e eet t ets 19 nstalling the Memory Removing the System Fan sie re e er etr der re Fh DRE RT ge e Eee rege doa ee ae 19 nstallinig the Systemi Ea t ERR dp 20 Removing the Power SwWItGh sse esse eee eee 21 ESTI Rs aiT TTT 22 Removing the Input Output I O Panel sse eee 22 nstalling the Input Output I O Bane secs 79T Tee ST TR STAT enne nennen 235 Removing the Power Supply ue RR ERE RR Aen len pede edades 235 nstallirig the PowerSupplysz nu cet n e ERR TRSEHNE PME PIMEIT IRURE S 25 Removing the Coins Cell2. C cover Follow the procedures in After Working Inside Your Computer Removing the Speaker Follow the procedures in Before Working Inside Your Computer Remove the a cover b optical drive C drive cage Disconnect the speaker cable from the system board and release it from the securing tab inside the chassis Press the speaker securing tab and slide the speaker towards the right of the computer to release it c Installing the Speaker 18 Place the speaker at the appropriate location on the chassis Press the speaker securing tab and slide the speaker towards the left of the computer to secure it Guide the speaker cable through the securing tab and connect the speaker cable to the system board Install the a drive cage b optical drive C cover Follow the procedures in After Working Inside Your Computer Memory Module Guidelines To ensure optimal performance of your computer observe the following general guidelines when configuring your system memory e Memory modules of different sizes can be mixed for example 2 GB and 4 GB But all populated channels must have identical configurations e Memory modules must be installed beginning with the first socket K NOTE The memory sockets in your computer may be labeled differently depending on the hardware configuration For example A1 A2 or 1 2 3 e If the quad rank memory modules are mixed with single or dual rank modules the quad rank modules
3. Remove the cover Remove the screws that secure the antenna puck to the computer PWN Pp Pull the antenna puck from the computer 5 Press the blue tab and lift the latch outwards Lift and remove the WLAN card from the connector on the system board 13 Installing the WLAN Card PWN P Place the WLAN card on the connector and press down Press the latch to secure the WLAN card Place the antenna puck on the connector and tighten the screws that secure it to the computer Install the cover Follow the procedures in After Working Inside Your Computer Removing the Optical Drive PWN P 5 14 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the data and power cables from the back of the optical drive Lift the tab and slide the optical drive out to remove it from the computer Flex the optical drive bracket and then lift the optical drive from the bracket 6 Repeat steps 5 to 5 to remove the second optical drive if available Installing the Optical Drive M MM PP Insert the optical drive into the bracket Slide the optical drive to insert it into the drive cage Connect the data and power cables to the optical drive Install the cover Follow the procedures in After Working Inside Your Computer Removing the Drive Cage 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a cover b front bezel C optical driv
4. You can also use the following steps to disable a forgotten password Follow the procedures in Before Working on Your Computer Remove the cover Identify the PSWD jumper on the system board La Remove the PSWD jumper from the system board NOTE The existing passwords are not disabled erased until the computer boots without the jumper 5 Install the cover NOTE If you assign a new system and or setup password with the PSWD jumper installed the system disables the new password s the next time it boots 6 Connect the computer to the electrical outlet and power on the computer 7 Power off the computer and disconnect the power cable from the electrical outlet 8 Remove the cover 9 Replace the PSWD jumper on the system board 10 Install the cover 11 Follow the procedures in After Working on Your Computer 12 Power on the computer 13 Go to the system setup and assign a new system or setup password See Setting up a System Password 45 4 Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also
5. I Sdaog il 23 gogog ogoni U iz o Saco e SH goo09 20 G SGOOS 5555 HHEH zr HHR Z L 19 19 555 21 C RE Ll M oooooouog COOOGGIOS 8 ip L Beo Fel ISI A GGG Ea Figure 1 Front and Back View power button or power light flex bay microphone connector headphone connector hard drive activity light 9x ev mU ger power supply diagnostic light 10 11 12 13 14 15 16 17 18 19 20 21 power supply diagnostic button power cable connector keyboard connector USB 2 0 connector display port connector USB 3 0 connector VGA connector line in or microphone connector expansion card slots security cable slot padlock ring mouse connector network connector serial connector line out connector S N NY W S Lz A jaAa zz a z ZZ g Figure 2 Inside View R h OV Ur eile er power supply PCI Express Card intrusion switch processor fan cover processor fan drive cage optical drive power switch input output I O Panel 1 memory module 2 speaker 5 front bezel 4 system fan Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch and lift the cover Lift the cover upward to a 45 degree angle and remove it from the computer 10 Installing the Cover 1 Place the cover on the chassis 2 Press down on the cover till it clicks into place 3 Follow the procedures in Aft
6. OK A Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 Inthe System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 Inthe System Security screen verify that Password Status is Unlocked ba Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 6 Press Y to save the changes and exit from the System Setup The computer reboots 44 Disabling a System Password The system s software security features include a system password and a setup password The password jumper disables any password s currently in use K NOTE
7. Small Form Factor 2 5 inch SATA drive bays Mini Tower Small Form Factor Table 24 External Connectors Feature Audio Front Panel Back Panel Network Adapter Serial Parallel USB 2 0 USB 3 0 Video Table 25 Internal Connectors Feature PCI 2 3 data width maximum 32 bits Mini Tower 54 Specification one slim optical drive bay two one two two Specification one microphone connector one headphone connector one line out connector one line in microphone connector one RJ45 connector one 9 pin connector 16550 C compatible one 25 pin connector optional for minitower and small form factor Front Panel two Back Panel four Front Panel two Back Panel two 15 pin VGA connector two 20 pin DisplayPort connectors NOTE Available video connectors may vary based on the graphics card selected Specification one 120 pin connector Feature Small Form Factor PCI Express x1 data width maximum one PCI Express lane Mini Tower Small Form Factor Specification none one 36 pin connector none PCI Express x16 wired as x4 data width maximum four PCI Express lanes Mini Tower Small Form Factor PCI Express x16 data width maximum 16 PCI Express lanes Mini Tower Small Form Factor one 164 pin connector one 64 pin connector one 164 pin connector Mini PCI Express data width maximum one PCI Express lane and one USB inte
8. attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer W b WN If required verify that the computer works correctly by running the Dell Diagnostics Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe System Overview The figure below displays the inside view of the Small Form Factor after the base cover has been removed The call outs show the names and the layout of the components inside the computer Front Back and Inside View Ke Q EE GOGO 18 7 BHGOOG ey 199000 H 17 CRUDO REP L 16
9. cable to the system board Thread the I O panel or FlyWire cable into the fan shelter clip Install the a drive cage b optical drive c front bezel d cover o M M d e 7 Follow the procedures in After Working Inside Your Computer Removing the Power Supply 1 Follow the procedures in Before Working Inside Your Computer Remove the a cover b front bezel C Optical drive d drive cage 3 Disconnect the 8 pin power cables from the system board 25 6 24 WL m mn wn RENI wm QA MM waa SHELL n wn MAAN ML SS M M gui gu Bun ann nun Mna MILII MIT MI MN L C i scm RA A N PS Remove the screws that secure the power supply to the back of the computer Push in on the blue release tab and slide the power supply towards the front of the computer 7 Liftthe power supply out of the computer Installing the Power Supply Place the power supply in the chassis and slide towards the back of the computer to secure it Tighten the screws securing the power supply to the back of the computer Connect the 4 pin and 8 pin power cables to the system board Thread the power cables into the chassis clips Install the a drive cage b optical drive c front bezel d cover 6 Follow the procedures in After Working Inside Your Computer M M A PP 25 Removing the Coin Cell Battery 1 Follow the procedures in Before Working In
10. computer see Turning Off Your Computer CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Press and hold the power button while the computer is unplugged to ground the system board Aw E Remove the cover CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system e n Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Point to upper right corner of the screen and click Settings l b Click the O and select Shut down s n Windows 7 1 Click start 2 Click Shut Down or 1 Click start 2 Click the arrow in the lower right corner of the Start menu as shown below and then click a Shut Down 2 Ensure that the computer and all
11. due to configuration changes e Hard Disk Configuration or partition have been changed e System or HDD password is enabled s ADell Encryption Accelerator is installed e The Block Sleep setting is enabled Description Specifies how the computer will respond when AC power is applied after an AC power loss You can set the AC Recovery to e Power Off This option is enabled by default Power On Last Power State This option sets the time of the day when you would like the system to turn on automatically Time is kept in standard 12 hour format hour minutes seconds The startup time can be changed by typing the values in the time and A M P M fields s Disabled The system will not automatically power up This option is selected by default e Every Day The system will power up every day at the time you specified above s Weekdays The system will power up Monday through Friday at the time you specified above e Select Days The system will power up on days selected above at the time you specified above K NOTE This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled Allows you to define the controls when Deep Sleep is enabled e Disabled e Enabled in S5 only Enabled in S4 and S5 This option is disabled by default Controls the speed of the system fan This option is disabled by default K NOTE When enabled the
12. fan runs at full speed 39 Option USB Wake Support Wake on LAN Block Sleep Intel Smart Connect Technology Table 8 POST Behavior Option Numlock LED Keyboard Errors MEBx Hotkeys Table 9 Virtualization Support Option Virtualization VT for Direct I O 40 Description This option allows you to enable USB devices to wake the computer from standby s Enable USB Wake Support This option is selected by default This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply The options differ based on the form factor Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN LAN Only Allows the system to be powered on by special LAN signals s LAN with PXE Boot Allows the system to be powered on by special LAN signals After waking the system do a PXE boot This option is Disabled by default This option lets you block entering to sleep S3 state in operating system environment Block Sleep S3 state This option is disabled by default The option is disabled by default If option enables will periodically sense nearby wireless connection while the system is asleep It will synchronize emails or soc
13. heat sink assembly Press the release lever down and then move it outward to release it from the retention hook Lift the processor cover and remove the processor from the socket and place it in antistatic bag Installing the Processor qx gt op A T n Insert the processor into the processor socket Ensure the processor is properly seated Gently lower the processor cover Press the release lever down and then move it inward to secure it with the retention hook Install the heat sink assembly Install the cover Follow the procedures in After Working Inside Your Computer Removing the Intrusion Switch 28 Follow the procedures in Before Working Inside Your Computer Remove the a cover b heatsink assembly Disconnect the intrusion switch cable from the system board Slide the intrusion switch toward the bottom of the chassis and remove it from the computer Installing the Intrusion Switch 4 Insert the intrusion switch into the chassis rear and slide it outward to secure it Connect the intrusion switch cable to the system board Install the a heat sink assembly b cover Follow the procedures in After Working Inside Your Computer Removing the System Board 1 2 Ln Follow the procedures in Before Working Inside Your Computer Remove the cover front bezel optical drive drive cage memory expansion card s heatsink assembly power supply processor Disconnect all the cables from th
14. the option to enter setup when an admin password is set s Enable Admin Setup Lockout This option is not set by default Allows you to enable or disable the HDD Protection feature HDD Protection Support This option is not set by default Allows you to enable or disable Secure Boot feature s Disabled This option is selected by default e Enabled 57 Expert key Management Table 6 Performance Option Multi Core Support Intel SpeedStep C States Control Limit CPUID Value Intel TurboBoost 38 NOTE To enable secure boot UEFI boot mode must be enabled and Enable Legacy Option ROMs must be disabled or turned off Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are s PK e KEK e db e dbx If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options are e Save to File Saves the key to a user selected file e Replace from File Replaces the current key with a key from a user selected file s Append from File Adds a key to the current database from a user selected file e Delete Deletes the selected key e Reset All Keys Resets to default setting e Delete All Keys Deletes all the keys K NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Description Specifies whether the process will
15. 16 GB Specification Intel HD Graphics 4600 13 15 17 DC QC Intel 8 Series Express chipset CPU GPU Combo and Intel HD Graphics Pentium CPU GPU PCI Express x16 graphics adapter Specification two channel High Definition Audio Table 19 Network Feature Integrated Table 20 System Information Feature System chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Table 21 Expansion Bus Feature Bus Type Bus Speed Table 22 Cards Feature PCI Mini Tower Small Form Factor PCI Express x1 Mini Tower Small Form Factor PCI Express x16 Mini Tower Small Form Factor Table 23 Drives Feature Externally Accessible 5 25 inch drive bays Mini Tower Specification Intel 1217LM Ethernet capable of 10 100 1000 Mb s communication Specification Intel 8 series Express chipset two 8237 DMA controllers with seven independently programmable channels Integrated I O APIC capability with 24 interrupts 12 MB Specification PCle gen2 gen3 x16 USB 2 0 and USB 3 0 PCI Express e x1 slot each direction speed 500 MB s e x16 slot each direction speed 16 GB s SATA 1 5 Gbps 3 0 Gbps and 6 Gbps Specification up to one full height card none up to three full height cards up to two low profile cards up to two full height cards up to two low profile cards Specification two 53 Feature Small Form Factor Internally Accessible 5 5 inch SATA drive bays Mini Tower
16. 2 LOM MAC Address Audio Controller and Video Controller Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system The options are Diskette drive e WDC WD2500AAKX 75U6AA0 e USB Storage Device e CD DVD CD RW Drive e Onboard NIC Advanced Boot Options Legacy e UEFI 34 Option Advance Boot Options Date Time Table 3 System Configuration Option Integrated NIC Serial Port SATA Operation Drives SMART Reporting USB Configuration Description Enable Legacy Option ROMs This option is enabled by default Allows you to set the date and time The changes to the system date and time takes effect immediately Description Allows you to enable or disable the integrated network card You can set the integrated NIC to e Enable UEFI Network Stack disable by default e Disabled e Enabled s Enabled w PXE This option is enabled by default e Enabled w Cloud Desktop K NOTE Depending on the computer and the devices installed the items listed in this section may or may not appear Allows you to define the serial port settings You can set the serial port to e Disabled e COMI e COM2 e COM3 e COM4 K NOTE The operating system may allocate resources even though the setting is disabled Allows you to configure the operating mode of the integrated hard drive controller e Disabled The SATA controllers are hidden e ATA SATA is configured fo
17. 7 50 cm 6 89 41 70 cm 16 42 inches 9 40 kg inches 20 72 lb 9 30 cm 3 66 31 20 cm 12 28 inches 6 00 kg inches 13 22 lb Specification 5 C to 35 C 41 F to 95 F 40 C to 65 C 40 F to 149 F 20 percent to 80 percent non condensing 5 percent to 95 percent non condensing 0 26 GRMS 2 20 GRMS 40G 105G 15 2 m to 3048 m 50 to 10 000 ft 15 20 m to 10 668 m 50 ft to 35 000 ft G1 or lower as defined by ANSI ISA S71 04 1985 57 7 Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Go to dell com contactdell 58
18. Battery 3 papa RR RERO ERU ie d ER 26 nstalling the Goin Cell Battery 2o d et p e e e deett 26 Removing the Heat Sink Assembly eee 26 nstallinig the Heat Sink Assembly rt ee De aeree Dade e ette d er dee nre tau ane 27 Removing the Processor moet ppt d doe fb qoe bete aet fe beard oe um 28 nstalling the Processor amd RE RUE ER Rede edet ohh eee 28 Removing the Intrusion Switch iste eL e ete dee ie te Loreto etti 28 nstalling the Intrusion Switch enne 29 Removing thie SystemiBoard o c ot o te e ette Po t ER de 29 stalling the System Boardi ette rere e ee d edi itid eee 30 System Board Layout oc oa eoe decet ovd i WA ed ini eme phe erede o e pen edere 51 5 System Selup eine donde raaa taenaria naana tin Bike icseban ta care Ment eiue 33 Boot Sequence uten dteistes d tota oci ette a ads osha ddl ener erede Feed betters 33 Navigation B A setae le RAN 33 Systemi Set p ODptiofs iso ete e iv te Mate oe ti ir ied a edt eode bende denier aeui 34 Upcdatirig thie BIOS xod ice EE ole aH 42 Jumper Settitigs sss sas eines cire hess c en da de due ec a eoi ee b e rob ed 43 Syst micand Setup eT P 43 Assigning a System Password and Setup Password 44 Deleting or Changing an Existing System and or Setup Password sse 44 Disabling a System Password eene rre eren nns 45 4 DIAGNOSTICS Macs 46 Enhanced Pre Boot System Assessment ePSA Diagnostics 46 5 Troubleshooting Your C
19. Changes This option is enabled by default This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security This option is disabled by default K NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately This field lets you activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software e Deactivate This option is selected by default e Disable e Activate Enable This option is selected by default e Disable e On Silent Allows you to enable or disable the execute disable mode of the processor s Enable CPU XD Support This option is enabled by default Allows you to determine if you access the Option Read Only Memory OROM configuration screens via hotkeys during boot These settings prevent access to the Intel RAID CTRL I or Intel Management Engine BIOS Extension CTRL P F12 Enable User may enter OROM configuration screens via the hotkey This option is selected by default e One Time Enable User can enter the OROM configuration screens via the hotkeys during the next boot After the boot the setting will revert to disabled e Disable User can not enter the OROM configuration screens via the hotkey This option is set to Enable by default Allows you to enable or disable
20. Dell OptiPlex 7020 Small Form Factor Owner s Manual Regulatory Model D07S Regulatory Type D07S001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer AN CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 07 Rev AOO Contents 1 Working ori Your Combpulter 5 eurer eterne crane tates trei reae rui ki actae sn cene 5 Before Working Inside Your CompU ter uico rettet tet e iine e e etr tate ntu 5 Turning Off Your GOrmpUter eser tenete rete eet retro e ade bebe e et 6 After Working Inside Your Computer sees eee eee eee eee 7 2 Removing and Installing Components esee 8 Recommended To9ols4 409 M40 mU s apres uem ob emt E b E E Lu Aa LO 8 System OV amp rview aceto one ie Le ee qe e ite et v ve neret 8 Front Back and Inside VIgwss uie tette s be lee evo e Be ecoute deg 8 Removing the Cover
21. Moves to the previous field Down arrow Moves to the next field Enter Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear Table 2 General Option Description System Information Displays the following information e System Information Displays BIOS Version Service Tag Asset Tag Ownership Tag Ownership Date Manufacture Date and the Express Service Code e Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size s PCI Information Displays SLOT1 and SLOT2 s Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device Information Displays SATA 0 SATA 1 SATA
22. S invalid Memory tests terminated by keystroke No boot device available No boot sector on hard disk drive No timer tick interrupt Non system disk or disk error Not a boot diskette Plug and play configuration error Read fault Requested sector not found 50 Description The software you are attempting to run is conflicting with the operating system another program or a utility A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The amount of memory recorded in the computer configuration information does not match the memory installed in the computer A keystroke interrupted the memory test The computer cannot find the floppy disk or hard drive The computer configuration information in System Setup may be incorrect A chip on the system board might be malfunctioning The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer The oper
23. ating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Insert a bootable floppy disk The computer encountered a problem while trying to configure one or more cards The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective Error Message Description Reset failed The disk re set operation failed Sector not found The operating system cannot locate a sector on the floppy or hard drive Seek error The operating system cannot find a specific track on the floppy disk or hard drive Shutdown failure A chip on the system board might be malfunctioning Time of day clock The battery might be dead stopped Time of day not The time or date stored in System Setup does not match the computer clock set please run the System Setup program Timer chip counter A chip on the system board may be malfunctioning 2 failed Unexpected The keyboard controller may be malfunctioning or a memory module may be interrupt in loose protected mode WARNING Dell s During initial startup the drive detected possible error conditions When your Disk Monitoring computer finishes booting immediately back up your data and replace your hard S
24. d in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your
25. e Disconnect the data and the power cables from the back of the hard drive 15 4 Slide the blue drive cage handle toward unlock position and lift the hard drive cage from the computer Installing the Drive Cage 1 Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive 2 Connect the data and power cables to the back of the hard drive 3 Flip over the drive cage and insert it into the chassis The drive cage tabs are secured by the slots in the chassis 4 Slide the drive cage handle toward the locked position 5 Install the a front bezel b optical drive C cover 16 6 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b optical drive C drive cage 3 Press the retention clips inwards and slide the hard drive bracket out from the drive cage 5 Remove the screws that secure the mini hard drive to the hard drive bracket and remove the hard drive from its bracket K NOTE Perform step 5 only if you have a mini hard drive Installing the Hard Drive 1 Tighten the screws to secure the mini hard drive if available to the hard drive bracket 2 Flex the hard drive bracket and then insert the hard drive into the bracket 17 Slide the hard drive bracket into the drive cage Install the a drive cage b optical drive
26. e 3 3 no memory modules are detected 3 4 possible system board error 47 Amber LED State Description 3 5 memory modules are detected but a memory configuration or compatibility error 3 6 possible system board resource and or hardware failure 3 7 some other failure with messages on screen Beep Code The computer can emit a series of beeps during start up if the display does not show errors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 sec and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code 1 3 2 Cause Memory failure Error Messages Error Message Description Address mark not The BIOS found a faulty disk sector or could not find a particular disk sector found Alert Previous The computer failed to complete the boot routine three consecutive times for the attempts at same error Contact Dell and report the checkpoint code nnnn to the support booting this technician system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support Alert Security The MFG MODE jumper has been set and AMT Management features are disabled override Jumper is until it
27. e system board Turn the hex screw counter clockwise and remove from the system board P W W DD D N 29 5 6 Remove the screws that secure the system board to the computer and slide the system board towards the front of the computer Tilt the system board at 45 degrees and then lift the system board out of the computer Installing the System Board 1 Wm E w N 30 Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis Tighten the screws securing the system board to the chassis Tighten the hex screw to the system board Connect the cables to the system board Install the processor power supply heat sink assembly expansion card s memory drive cage optical drive front bezel cover 770a D HD D H 6 Follow the procedures in After Working Inside Your Computer System Board Layout The following image displays the system board layout of the computer 1 power connector 2 processor socket system fan connector 4 memory connectors SODIMM sockets 5 power switch connector 6 coin cell battery 7 system power connector 8 heatsink fan connector 9 front USB 5 0 connector 10 front panel connector 11 HDD ODD power connector 12 SATA connector 13 SATA connector 14 SATA connector 15 internal speaker connector 16 17 18 19 32 front panel audio connector PCI Express x16 connector PCI Express
28. er Working Inside Your Computer Removing the Front Bezel Follow the procedures in Before Working Inside Your Computer Remove the cover Pry the front bezel retention clips away from the chassis Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis Then lift the chassis and remove the front bezel from the computer nc PWN bP Installing the Front Bezel 1 Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front 2 Push the bezel toward the computer to engage the front bezel retention clips until they click into place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing The Expansion Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Rotate the release tab on the card retention latch upward 11 4 Pullthe release lever away from the expansion card until you release the securing tab from the dent in the card Then ease the card up and out of its connector and remove it from the computer 12 Installing The Expansion Card 1 Insert the expansion card into the connector on the system board and press down to secure it in place 2 Install the cover Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card Follow the procedures in Before Working Inside Your Computer
29. ge c optical drive d cover Follow the procedures in After Working Inside Your Computer Removing the Power Switch 1 Follow the procedures in Before Working Inside Your Computer Remove the a cover b front bezel C Optical drive d drive cage 3 Disconnect the power switch cable from the system board 4 Pressthe clips on both side of the power switch to release it from the chassis and remove the power switch along with its cable from the computer 21 Installing the Power Switch 1 4 Slide the power switch in through the front of the computer Connect the power switch cable to the system board Install the a drive cage b optical drive c front bezel d cover Follow the procedures in After Working Inside Your Computer Removing the Input Output I O Panel 1 4 22 Follow the procedures in Before Working Inside Your Computer Remove the a cover b optical drive c drive cage d front bezel Disconnect the I O panel or FlyWire cable and the audio cable from the system board L A pa Remove the screw that secures the I O panel to the chassis Then slide the I O panel to release and remove it from the computer Installing the Input Output I O Panel Insert the I O panel into the slot on the chassis front Slide the I O panel to secure it to the chassis Tighten the screw to secure the I O panel to the chassis Connect the I O panel or FlyWire cable and audio
30. have one or all cores enabled The performance of some applications will improve with the additional cores All This option is enabled by default e 1 e 2 K NOTE To enable Trusted Execution mode all cores must be enabled Allows you to enable or disable the Intel SpeedStep mode of the processor e Enable Intel SpeedStep This option is enabled by default Allows you to enable or disable the additional processor sleep states e C States This option is enabled by default This field limits the maximum value the processor Standard CPUID Function will support s Enable CPUID Limit This option is not set by default K NOTE Some Operating system will not complete installation when the maximum CPUID Function is greater than 3 Allows you to enable or disable Intel TurboBoost mode of the processor Option Rapid Start Technology Table 7 Power Management Option AC Recovery Auto On Time Deep Sleep Control Fan Control Override Description Disabled Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance s Enabled Allows the Intel TurboBoost driver to increase the performance of the CPU or graphics processor Allows you to improve batter life by automatically putting the system into a low power status during after user specified amount of time e Intel Rapid Start feature K NOTE Rapid Start Technology will automatically be disabled
31. ial media application that were open when system entered the sleep state e Smart Connect Description Specifies if the NumLock function can be enabled when the system boots This option is enabled by default Specifies whether keyboard related errors are reported when it boots This option is enabled by default Specifies whether the MEBx Hotkey function should be enable when the system boots e Enable MEBx Hotkey This option is enabled by default Description This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology e Enable Intel Virtualization Technology This option is enabled by default Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel amp Virtualization technology for direct I O Option Trusted Execution Table 10 Maintenance Option Service Tag Asset Tag SERR Messages Table 11 Cloud Desktop Option Server Lookup Method Server Name Server IP Address Server Port Client Address Method Description e Enable Intel Virtualization Technology for Direct I O This option is enabled by default This option specifies whether a Measured Virtual Machine Monitor MVMM can utilize the additional hardware capabilities provided by Intel Trusted Execution technology The TPM virtualization technology and Virtualization technolog
32. ich drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen Select your preferred download method in the Please select your download method below window click Download File The File Download window appears Click Save to save the file on your computer Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen Jumper Settings To change a jumper setting pull the plug off its pin s and carefully fit it down onto the pin s indicated on the system board The following table displays the system board jumper settings Table 13 Jumper Settings Jumper Setting Description PSWD Default Password features are enabled RTCRST pin 1 and 2 Real time clock reset Can be used for troubleshooting System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer x CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled 43 Assigning a System Pass
33. ion may not match the hardware configuration The floppy disk may be defective or a cable may be loose If the drive access light turns on try a different disk The floppy drive controller may be faulty One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action to resolve the problem The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The computer configuration information does not match the hardware configuration DIMM1 slot does not recognize a memory module The module should be re seated or installed A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them 49 Error Message Memory allocation error Memory data line failure at address read value expecting value Memory double word logic failure at address read value expecting value Memory odd even logic failure at address read value expecting value Memory write read failure at address read value expecting value Memory size in CMO
34. is removed installed Attachment failed The floppy or hard drive controller cannot send data to the associated drive to respond Bad command or Ensure that you have spelled the command correctly put spaces in the proper file name place and used the correct pathname Bad error The floppy or hard drive controller detected an uncorrectable read error correction code ECC on disk read 48 Error Message Controller has failed Data error Decreasing available memory Diskette drive O seek failure Diskette read failure Diskette subsystem reset failed Gate A20 failure General failure Hard disk drive configuration error Hard disk drive controller failure Hard disk drive failure Hard disk drive read failure Invalid configuration information please run SETUP program Invalid Memory configuration please populate DIMM1 Keyboard failure Memory address line failure at address read value expecting value Description The hard drive or the associated controller is defective The floppy or hard drive cannot read the data For the Windows operating system run the chkdsk utility to check the file structure of the floppy or hard drive For any other operating system run the appropriate corresponding utility One or more memory modules may be faulty or improperly seated Re install the memory modules and if necessary replace them A cable may be loose or the computer configuration informat
35. known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to e Runtests automatically or in an interactive mode e Repeat tests Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing JN CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages K NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer 2 As the computer boots press the lt F12 gt key as the Dell logo appears 3 Onthe boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices 4 Ifyou wish to run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test 5 Select the device from the left pane and click R
36. must be installed in the sockets with the white release levers s If memory modules with different speeds are installed they operate at the speed of the slowest installed memory modules Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer Remove the cover 3 Press down on the memory retaining tabs on each side of the memory modules and lift the memory modules out of the connectors on the system board e P Installing the Memory Align the notch on the memory card with the tab in the system board connector Press down on the memory module until the release tabs spring back to secure them in place Install the cover BUND Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b optical drive C drive cage d front bezel 19 3 Disconnect the system fan cable from the system board LLL if ZF IEEE Emp L A T7724 72 Pry and remove the system fan away from the grommets securing it to the front of the computer Then press the grommets inward along the slots and pass through the chassis Installing the System Fan PAN Ee 20 Place the system fan in the chassis Pass the grommets through the chassis and slide outward along the groove to secure it in place Connect the system fan cable to the system board Install a front bezel b drive ca
37. omputer essent 47 Power LED DIagrioStiCS s c niece tte ebd err reb edid oes erre Po a 47 S e RETE HERE RUMINAL A AUR Ata 48 Error Messages so cse te d t deii ete tdeo anta rM PS 48 6 SPeCClEICAtIONS m ani 52 7 Contactng Dell 1 er ete Dreier SOT editas Uus eur exi cua eeu 58 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer e A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order A A A gt gt X Ea WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorize
38. p Specifies how the client obtains the IP address e Static IP s DHCP This option is enabled by default 41 Option Description NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop Client IP Address Specifies the static IP address of the client The default IP address is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop Client SubnetMask Specifies the subnet mask of the client The default setting is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop Client Gateway Specifies the gateway IP address of the client The default setting is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop DNS IP Address Specifies the DNS IP Address of the client The default setting is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop Domain Name Specifies the Domain Name of the client K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop and when
39. r ATA mode e AHCI SATA is configured for AHCI mode Allows you to enable or disable the various on board drives e SATA O e SATA 1 e SATA 2 This field controls if the hard drive errors for the integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification e Enable SMART Reporting This option is disabled by default This field configures the integrated USB controller If Boot Support is enabled the system is allowed to boot any type of USB mass storage devices HDD memory key floppy If USB port is enabled device attached to this port is enabled and available for operation system 55 Option Audio Table 4 Security Option Internal HDD O Password Strong Password Password Configuration Password Bypass 36 Description If USB port is disabled the operation system cannot see any device attached to this port USB configuration For Mini Tower Small Form Factor the options are s Enable Boot Support e Enable Front USB 2 0 Ports e Enable USB 3 0 Ports e Enable Rear Left Dual USB 2 0 Ports e Enable Rear Right Dual USB 2 0 Ports default value is enable NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Allows you to enable or disable the integrated audio controller s Enable Audio This option is selected by default Description This field lets you se
40. rface Mini Tower Small Form Factor Serial ATA Mini Tower Small Form Factor Memory Mini Tower Small Form Factor Internal USB Mini Tower Small Form Factor System Fan Front panel control Mini Tower Small Form Factor Thermal Sensor Mini Tower Small Form Factor Processor Processor Fan Service mode jumper none four 7 pin connectors three 7 pin connectors four 240 pin connectors one 10 pin connector none one 5 pin connector e one 6 pin connector e two 20 pin connector one 6 pin connector s one 10 pin connector e one 12 pin connector e one 20 pin connector one 2 pin connector none one 1150 pin connector one 5 pin connector one 2 pin connector 55 Feature Password clear jumper RTC reset jumper Internal speaker Intruder connector Power connector Mini Tower Small Form Factor Table 26 Controls and Lights Feature Front of the computer Power button light Drive activity light Back of the computer Link integrity light on integrated network adapter Network activity light on integrated network adapter Power supply diagnostic light 56 Specification one 2 pin connector one 2 pin connector one 5 pin connector one pin connector one 8 pin one 4 pin one 6 pin connector Specification White light Solid white light indicates power on state blinking white light indicates sleep state of the computer White light Blinking
41. side Your Computer Remove the a cover b front bezel C drive cage Press the release latch away from the battery to allow it to pop up from the socket and then lift the coin cell battery out of the computer e a Installing the Coin Cell Battery 1 2 3 4 Place the coin cell battery into its slot on the system board Press the coin cell battery downward until the release latch springs back into place and secures it Install the a drive cage b front bezel c cover Follow the procedures in After Working Inside Your Computer Removing the Heat Sink Assembly 1 2 3 26 Follow the procedures in Before Working Inside Your Computer Remove the cover Using both hands push away the two release handles while lifting the fan shroud upward and off the computer 4 Disconnect the fan cable from the system board Loosen the captive screws lift the heat sink assembly and then remove it from the computer Installing the Heat Sink Assembly Place the heat sink assembly into the chassis Tighten the captive screws to secure the heat sink assembly to the system board Connect the fan cable to the system board Place the fan shroud on the fan and push to click in place Install the cover Follow the procedures in After Working Inside Your Computer OVE die on oS 27 Removing the Processor K wM Follow the procedures in Before Working Inside Your Computer Remove the cover Remove the
42. t change or delete the administrator admin password sometimes called the setup password The admin password enables several security features The drive does not have a password set by default s Enter the old password Enter the new password e Confirm the new password Enable strong password This option is disabled by default This field controls the minimum and maximum number of characters allowed for the admin and system passwords e Admin Password Min e Admin Password Max e System Password Min e System Password Max Allows you to bypass the System Password and the internal HDD password prompts during a system restart This option is disabled by default s Disabled Always prompt for the system and internal HDD password when they are set e Reboot Bypass Bypass the password prompts on restarts warm boots K NOTE The system will always prompt for the system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs that may be present Option Password Change TPM Security Computrace Chassis Intrusion CPU XD Support OROM Keyboard Access Admin Setup Lockout HDD Protection Support Table 5 Secure Boot Secure Boot Enable Description Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password is set Allow Non Admin Password
43. the Client Address Method is set to Static IP Advanced Specifies for Advanced debugging e Verbose Mode This option is not set by default K NOTE This Option is only relevant when the integrated NIC control in the System Configuration group is set to enable with Cloud Desktop Table 12 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log e Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Re start the computer 2 Goto dell com support 3 Enter the Service Tag or Express Service Code and click Submit 42 ous 10 11 12 K NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect My Product Proceed with the instructions on screen If you are unable to locate or find the Service Tag click the Product Category of your computer Choose the Product Type from the list Select your computer model and the Product Support page of your computer appears Click Get drivers and click View All Drivers The Drivers and Downloads page opens On the Drivers and Downloads screen under the Operating System drop down list select BIOS Identify the latest BIOS file and click Download File You can also analyze wh
44. un Tests 6 If there are any issues error codes are displayed Note the error code and contact Dell 46 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights Beep Codes and Error Messages during the operation of the computer Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED The diagnostic LED is only active and visible during the POST process Once the operating system starts to load it is no longer visible Amber LED blinking scheme The pattern is 2 or 5 blinks followed by a short pause then x number of blinks up to 7 The repeated pattern has a long pause inserted in the middle For example 2 5 2 amber blinks short pause 5 amber blinks followed by long pause then repeats Table 14 Power LED Diagnostics Amber LED State White LED State Description off off system is OFF off blinking system is in sleep state blinking off power supply unit PSU failure steady off PSU is working but failed to fetch code off steady system is ON Amber LED State Description 2 1 system board failure 2 2 system board PSU or PSU cabling failure 2 3 system board memory or CPU failure 2 4 coin cell battery failure 2 5 corrupt BIOS 2 6 CPU configuration failure or CPU failure 2 7 memory modules are detected but a memory failure 3 1 possible peripheral card or system board failure 3 2 possible USB failur
45. white light indicates that the computer is reading data from or writing data to the hard drive Green a good 10 Mbps connection exists between the network and the computer Green a good 100 Mbps connection exists between the network and the computer Orange a good 1000 Mbps connection exists between the network and the computer Off no light the computer is not detecting a physical connection to the network Yellow light A blinking yellow light indicates that network activity is present Green light The power supply is turned on and is functional The power cable must be connected to the power connector at the back of the computer and the electrical outlet Table 27 Power K NOTE Heat dissipation is calculated by using the power supply wattage rating Wattage Mini Tower 290 W Small Form Factor 255 W Coin cell battery Table 28 Physical Dimension Height Mini Tower 36 00 cm 14 17 inches Small Form 29 00 cm 11 42 Factor inches Table 29 Environmental Feature Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Storage Maximum shock Operating Storage Altitude Operating Storage Airborne contaminant level Maximum Heat Voltage Dissipation 989 00 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 5 A 870 00 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4 A 3 V CR2022 lithium coin cell Width Depth Weight 1
46. word and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password K NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or re boot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen appears 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password e A password can have up to 32 characters e The password can contain the numbers O through 9 e Only lower case letters are valid upper case letters are not allowed e Only the following special characters are allowed space C Q 0 C D AL 0 C Re enter the system password when prompted 4 Type the system password that you entered earlier and click OK 5 Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password 6 Type the setup password that you entered earlier and click
47. x4 connector intrusion switch connector 5 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware View the system hardware configuration Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number Optical Drive Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you re start the system 55 Table 1 Navigation Keys Keys Navigation Up arrow
48. y for direct I O must be enabled to use this feature e Trusted Execution This option is disabled by default Description Displays the service tag of your computer Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled Description Specifies how the Cloud Desktop software will looks up the server addresses e Static IP e DNS This option is enabled by default K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop Specifies server name of the server K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop Specifies the primary static IP address of the Cloud Desktop server with which the client software communicates The default IP address is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop Specifies the primary IP port of the Cloud Desktop which is used by the client to communicate The default IP port is 06910 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Deskto
49. ystem has drive for installation procedures see Adding and Removing Parts for your detected that drive computer type If no replacement drive is immediately available and the drive is 0 1 on the not the only bootable drive enter System Setup and change the appropriate drive primary setting to None Then remove the drive from the computer secondary EIDE controller is operating outside of normal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell Write fault The operating system cannot write to the floppy or hard drive Write fault on The operating system cannot write to the floppy or hard drive selected drive 51 Specifications K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon Help and Support and then select the option to view information about your computer Table 15 Processor Feature Processor type Total Cache Table 16 Memory Feature Type Speed Connectors Mini Tower Small Form Factor Capacity Minimum Memory Maximum memory Table 17 Video Feature Integrated Discrete Table 18 Audio Feature Integrated 52 Specification e Intel Core i5 i5 i7 series e Intel Dual Core series Up to 8 MB cache depending on processor type Specification DDR3 1600MHz four DIMM slots 2 GB 4 GB and 8 GB 2 GB
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