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Grandstream Networks GXV3275 6lines LCD Wi-Fi Wired handset Black IP phone
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1. andstrean Innovative IP Voice amp Video Grandstream GXV3275 IP Multimedia Phone for Android Quick User Guide Basic Phone Operation For detailed information please consult the GXV3275 User Manual available at www grandstream com 2014 Grandstream Networks Inc All rights reserved Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted Information in this document is subject to change without notice USE EARPHONE HEADSET SPEAKERPHONE OR HANDSET Slide down the top status bar of the GXV3275 screen and select System Settings There are 4 media channel options 1 Select 3 5mm Earphone to use earphone once the earphone is connected to the 3 5mm headset port 2 Select RJQ Headset to use headset once the headset is connected to the RJ9 port 3 Select Speaker to use speaker Or tap on the Speakerphone icon on the dial screen 4 Select Handset or take handset off hook to use the handset MAKE A CALL 1 Take handset off hook or tap on icon on phone s desktop to open dial screen 2 Select account on the left panel 3 Enter the number to dial out 4 Tap on icon Ry to make an audio call Or Tap on icon fej to make a video call REDIAL 1 Take handset off hook or tap on icon on phone s desktop to open dial
2. icon in the phone s menu or desktop Or 2 Tap on icon Le on the bottom of the idle screen or menu screen BLF 1 Tap on icon mex from phone s menu or tap on MPK widget on the idle screen 2 The configured BLF virtual key will be displayed in the MPK application as well as the MPK widget on the idle screen Users will see the BLF status idle ringing or busy of the monitored extensions on the LCD 3 The BLF virtual keys can be configured from LCD MPK application or GXV3275 web GUI gt Advanced Settings gt MPK LCD settings CAMERA ADJUSTMENT The GXV3275 has a built in camera Scroll the wheel up down on the back of the camera to adjust camera angle during the video call
3. screen 2 Tap on the last dialed number from the call log list on the left side of the dial pad 3 Tap on icon to redial as audio call or fy as video call to redial ANSWER A CALL A Single Incoming Call 1 Incoming Video Call When the phone rings tap on Audio Answer Video Answer or Reject softkey 2 Incoming Audio Call When the phone rings tap on Answer or Reject softkey 3 Missed Call If a call is not answered a missed call message will show up in idle screen Users could tap on the missed call to access the details B Multiple Incoming Call 1 When there is another incoming call during active call users will hear call waiting tone 2 The incoming call screen will show the caller name and ID Similar to single incoming call users can tap on Audio Answer or Video Answer softkey on the screen to answer audio call or video call 3 When the new call is answered the previous active call will be placed on hold 4 To toggle between the calls select the call on the left panel of the screen Then tap on Unhold softkey to resume the call CALL HOLD 1 Hold During an active call tap on softkey Hold on the screen 2 Resume When the call is on hold tap on softkey Unhold on the screen to resume the call END CALL End a call by tapping on End softkey or hanging up handset of the phone CALL TRANSFER A Blind Transfer 1 During an ac
4. at the previous steps to add more parties in B Remove Party From Conference 1 Tap on the party you would like to remove on the conference screen 2 Tap on icon to remove the party C End Conference Tap on End softkey to disconnect all the parties from the conference D Auto Conference 1 Log in GXV3275 web GUI 2 Go to Advanced Settings gt Call Features page and set Auto Conference to Yes 3 When there are multiple calls on the GXV3275 tap on More softkey and select CONF to establish conference with all parties VOICEMAIL 1 When there is a new voicemail MWI LED will blink in red and voicemail icon will show on the top status bar 2 On the idle screen tap on icon on the bottom of the screen 3 Voicemail screen with all the registered accounts and the number of voicemails will be displayed 4 Tap on the account to dial into the voicemail box Note For each account configure Voicemail User ID under GXV3275 web GUI gt Account gt General Settings Voice Mail UserID MuTE UNMUTE To mute unmute the phone tap on Mute Unmute softkey during active call VOLUME ADJUSTMENT 1 Press key to decrease the volume 2 Press key to increase the volume CONTACTS To access Contacts 1 Tap on icon E in the phone s menu or desktop Or 2 Tap on icon Ba on the bottom of the idle screen or menu screen CALL HISTORY To access Call History 1 Tap on
5. tive call tap on More softkey and select Transfer to bring up the transfer screen 2 Select Blind on the upper left of the screen 3 Enter the digits and tap on Send softkey B Attended Transfer 1 During an active call tap on More softkey and select Transfer to bring up the transfer screen 2 Select transfer mode as Attended on the upper left of the screen 3 Enter the digits and tap on Send softkey 4 After the call is answered tap on Transfer softkey on the prompt dialog to complete the transfer Note e After step 2 if there is a call on hold on the phone it will be displayed on the transfer screen If users would like to transfer the call to it tap on the call on hold to complete the attended transfer e After step 3 a dialog will prompt on the screen with Cancel softkey If Cancel softkey is pressed the call will not be transferred If users hang up the call e g hang up the handset without pressing the Cancel softkey the transfer will be completed before answer 6 WaAY CONDFERENCE A Initiate Conference 1 During an active call tap on More softkey and select Conf 2 Tap on icon on the conference screen 3 Enter the number or directly select the number from the left of the dial pad If there is a call on hold users can also tap on it to add to the conference 4 Tap on INVITE softkey to add the party 5 Repe
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