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Acer Aspire E5-771G

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1. 1 INN INN i iN QM 2 UT 3 Icon Item Description ae Allows the computer to stay cool 1 penuleuon ang Do not cover or obstruct the cooling fan openings Simulates removing and reinstalling 2 o Battery reset the battery pinhole Insert a paperclip into the hole and press for four seconds 3 Speakers Deliver stereo audio output 14 Using the keyboard USING THE KEYBOARD The keyboard has full sized keys and a separate numeric keypad separate cursor lock Windows function and special keys Lock keys The keyboard has three lock keys which you can toggle on and off Lock key Caps Lock Description When Caps Lock is on all alphabetic characters typed are in uppercase When Num Lock is on the keypad is in numeric Num Lock Scroll Lock lt Fn gt lt F12 gt Hotkeys mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness and volume output To activate hotkeys press and hold the lt Fn gt key before pressing the other key in the hotkey combination Hotkey Icon F
2. Can use more than one app at a time 1 Click on a tile to open an app from the Start screen 2 Return to the Start screen and repeat the process 3 Swipe right from the left edge of the screen to display the last app that was opened 4 Swipe right from the left edge of the screen until you see a column divider to display both apps simultaneously Up to three apps may be displayed via three columns at the same time Can show my desktop apps first Yes you can just follow these steps 1 Go to the desktop 2 Right click the taskbar and select Properties from the menu that opens 3 From the Navigation tab check List desktop apps first in the Apps view when it s sorted by category What is a Microsoft ID account A Microsoft account is an email address and password that you use to sign in to Windows You can use any email address but it is best if you choose the one you already use to communicate with friends and 68 Frequently asked questions sign in to your favorite websites When you sign in to your PC with a Microsoft account you ll connect your PC to the people files and devices you care about Do need one You do not need a Microsoft ID to use Windows 8 1 but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID How do I get one If you ve already installed Windows 8 1 and didn t sign in with a Microsoft account or you don t have a Microsoft accoun
3. Make sure Copy contents from the recovery partition to the recovery drive is selected This provides the most complete and safest recovery backup 3 Plug in the USB drive then click Next 20 Recovery e Since the recovery backup requires at least 16 GB of storage after formatting it is recommended to use a USB drive with a capacity of 32 GB or larger cs Recovery Drive Select the USB flash drive The drive must be able to hold at least 16 GB and everything on the drive will be deleted Avai ilable drive s EA xtemal drive 1 4 You will be shown the backup progress on the screen 5 Follow the process until it completes 6 After creating the recovery backup you can choose to delete the recovery information on your computer If you delete this information you can only use the USB recovery backup to restore your computer if you lose or erase the USB drive you cannot restore your computer 7 Unplug the USB drive and label it clearly Important Write a unique descriptive label on the backup such as Windows Recovery Backup Make sure you keep the backup in a safe place that you will remember Creating a drivers and applications backup To create a Drivers and Applications Backup that contains the factory loaded software and drivers needed by your computer you Recovery 21 may use either a USB storage drive or if your computer features a DVD recorder one or more blank recordable
4. see Error messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum Contact your dealer or an authorized service error center Insert a system bootable disk then press lt Enter gt to reboot Press lt F2 gt during POST to enter the BIOS utility then press Exit in the BIOS utility to Disk boot failure Equipment configuration error reboot Hardaisk O sior Contact your dealer or an authorized service center Hard disk 0 Contact your dealer or an authorized service extended type error center Contact your dealer or an authorized service I O parity error bonne 70 Frequently asked questions Error messages Corrective action Keyboard error orno Contact your dealer or an authorized service keyboard connected center Keyboard interface Contact your dealer or an authorized service error center Kamon eae Press lt F2 gt during POST to enter the BIOS ry utility then press Exit in the BIOS utility to mismatch reboot If you still encounter problems after going through the corrective measures please contact your dealer or an authorized service center for assist
5. screen for condensation before turning on the computer If the temperature change is greater than 10 C 18 F allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Setting up a home office If you frequently work on your computer at home you may want to purchase a second AC adapter for use at home With a second AC adapter you can avoid carrying the extra weight to and from home If you use your computer at home for significant periods of time you might also want to add an external keyboard monitor or mouse Traveling with your computer 49 Traveling with the computer Q Important Check with your airline for any special requirements for travelling with Lithium batteries When you are moving within a larger distance for instance from your office building to a client s office building or traveling locally Preparing the computer Prepare the computer as if you were taking it home Make sure that the battery in the computer is charged Airport security may require you to turn on your computer when carrying it into the gate area What to take with you Take the following items with you e AC adapter e Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your c
6. A Warning Using wireless devices while flying in aircraft may be prohibited All wireless devices must be switched off before boarding an aircraft and during take off as they may be dangerous to the operation of the aircraft disrupt communications and even be illegal You may turn on your computer s wireless devices only when informed that it is safe to do so by the cabin crew A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN you can access the Internet You can also share files other devices and even your Internet connection itself Your computer s wireless connection is turned on by default and Windows will detect and display a list of available networks during setup Select your network and enter the password if required Acer notebook computers feature an Airplane mode hotkey that turns the network connection on or off You can use the network management options to turn your wireless network on off or control what is shared over the network From the Start screen start typing wireless then select Connect to a network or Change Wi Fi settings Otherwise open Internet Explorer and follow the instructions Note Please refer to your Internet Service Provider ISP or router documentation for details on connecting to the Internet 34 Connecting to the Internet Connecting to a 3G network If your computer has a SIM slot yo
7. Also you can share an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings Components of a wireless LAN To set up your Wireless network at home you need to have the following Access point router Access points routers are two way transceivers that broadcast data into the surrounding environment Access points act as a mediator between wired and wireless network Most routers have a built in DSL modem that will allow you access to a high speed DSL internet connection The ISP Internet Service Provider you have chosen normally supplies a modem router with the subscription to their 74 Internet and online security services Read carefully the documentation supplied with your Access point router for detailed setup instructions Network cable RJ45 A network cable also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of cable may also be used to connect peripheral devices to the access point Wireless adapter An internal wireless adapter is normally already installed in your a computer A button or controls in Windows allow you to activate a or deactivate the adapter Diagram of a working network 1 Access point router 2 Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA S
8. DVDs 1 From Start type Recovery and then click Acer Recovery Management in the list of apps te Acer Recovery Management Welcome to Acer Recovery Management GO Customized Restore Retain User Data 4252 Reinstan Drivers or Applications 2 Click Create Drivers and Applications Backup Plug in the USB drive or insert a blank DVD into the optical drive then click Next e If you are using a USB drive make sure your USB drive has enough capacity before continuing e If using DVDs it will also show the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs 3 Click Start to copy files You will be shown the backup progress on the screen 4 Follow the process until it completes e If you are using optical discs the drive ejects each disc as it completes burning it Remove the disc from the drive and mark it 22 Recovery with a permanent marker If multiple discs are required insert a new disc when prompted then click OK Continue until the process is complete e If you are using a USB drive unplug the drive and label it clearly Important Write a unique descriptive label on each backup such as Drivers and Applications Backup Make sure you keep the backup in a safe place that you will remember Recovering your system To recover your system 1 Perform minor fixes If only one o
9. Network connections 71 Surf the Net Security A 13 Internet and online security First steps on the net Protecting your computer Playing Blu Ray or DVD movies 82 Getting started In this section you will find e Useful information on caring for your computer and your health e Where to find the power button ports and connectors e Tips and tricks for using the touchpad and keyboard e How to create recovery backups e Guidelines for connecting to a network and using Bluetooth Information on using Acer s bundled software 6 First things first FIRST THINGS FIRST We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs Your guides To help you use your Acer notebook we have designed a set of guides First off the Setup Guide helps you get started with setting up your computer The Quick Guide introduces you to the basic features and functions of your new computer For more on how your computer can help you to be more productive please refer to the User s Manual This guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting In addition it contains general regulations and safety notices for your notebook It is available from the desktop double click the Help icon and click User s Manual in the menu that opens Basic care and tips for using your computer Tu
10. cards contain up to 32 GB and SDXC cards can contain up to 2048 GB Memory card reader 53 2 TB Your computer provides an SDHC or SDXC compatible card reader Note SDXC memory cards can only be used in an SDXC compatible reader SD and SDHC cards can be used in either type Removing a card from a memory card reader 1 Click on Show hidden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the Gas DORE aad Pn name of the device 4 Wait until a Safe to Remove Al Eject SD Card Hardware message is displayed EE n oy 1AM 7 4 2012 5 Remove the card 54 Video and audio connectors VIDEO AND AUDIO CONNECTORS Connect to a monitor with a VGA or DVI port the type of connection supported depends on your computers configuration The appropriate cable is usually included with the monitor Follow these steps to connect an monitor to your computer 1 Check that the computer is powered off and the monitor power switch is turned off 2 Attach the video cable to the monitor port on the computer Secure the cable connection with the screws provided 3 Connect the monitor power cable and plug it into a properly grounded wall outlet 4 Follow any setup instructions in the monitor s user s guide 5 Turn on power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed th
11. conditioning process ensures your battery accepts the maximum possible charge Failure to follow this procedure will prevent you from obtaining the maximum battery charge and will also shorten the effective lifespan of the battery In addition the useful lifespan of the battery is adversely affected by the following usage patterns e Using the computer on constant AC power e Not discharging and recharging the battery to its extremes as described above e Frequent use the more you use the battery the faster it will reach the end of its effective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging the charge recharge cycle and improving recharging efficiency You are advised to follow the suggestions set out below e Use AC power whenever possible reserving battery for mobile use e Remove accessories that are not being used e g a USB disk drive as they can continue to draw power e Store your PC in a cool dry place The recommended temperature is 10 C 50 F to 30 C 86 F Higher temperatures cause the battery to self discharge faster e Excessive recharging decreases the battery life e Look after your AC adapter and battery Battery pack 45 Checking the battery level The power meter indicates the current battery level Rest the cursor over the battery power ic
12. continue to operate the computer However recharging with the computer turned off significantly reduces charge time The battery will come in handy when you travel or during a power failure Charging the battery Plug the AC adapter into the computer and connect to a mains power outlet You can continue to operate your computer on AC power while your battery is charging However charging the battery with the computer turned off significantly reduces charge time Note You are advised to charge the battery before retiring for the day Charging the battery overnight before traveling enables you to start the next day with a fully charged battery Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully charge the battery 2 Turn on the computer and complete setting up the operating system 3 Disconnect the AC adapter 4 Operate the computer using battery power 5 Reconnect the AC adapter and fully charge the battery again Follow these steps again until the battery has been charged and discharged three times 44 Battery pack Use this conditioning process for all new batteries or if a battery hasn t been used for a long time A Warning Do not expose battery packs to temperatures below 0 C 32 F or above 45 C 113 F Extreme temperatures may adversely affect the battery pack The battery
13. for the latest software Taking advantage of auto update features in your software is a great start toward keeping yourself safe online Protect your computer with security software Several types of security software are necessary for basic online security Security software essentials include firewall and antivirus programs A firewall is usually your computer s first line of defense it controls who and what can communicate with your computer online You could think of a firewall as a sort of policeman that watches all the data attempting to flow in and out of your computer on the Internet allowing communications that it knows are safe and blocking bad traffic such as attacks from ever reaching your computer 78 Internet and online security The next line of defense many times is your antivirus software which monitors all online activities such as email messages and Web browsing and protects an individual from viruses worms Trojan horse and other types of malicious programs Your antivirus and antispyware software should be configured to update itself and it should do so every time you connect to the Internet Integrated security suites such as McAfee Internet Security Suite which combine firewall antivirus antispyware with other features such as antispam and parental controls have become popular as they offer all the security software needed for online protection in a single package Many people find using a comprehensiv
14. from the menu that opens 3 From the Navigation tab check Show the Apps view automatically when I go to Start What are Charms Charms allow you to perform useful functions such as sharing content turning off your PC or changing settings How do I access the charms Move your cursor into the upper right hand corner of the screen Frequently asked questions 63 Can boot directly to the desktop Yes you can just follow these steps 1 Go to the desktop 2 Right click the taskbar and select Properties from the menu that opens 3 From the Navigation tab check Go to the desktop instead of Start when sign in How do I jump between apps Move your cursor to the upper left hand corner of the screen and click the thumbnail of the app that you want to jump to How do turn off my computer Move your cursor to the upper right hand corner of the screen click Settings gt Power and select the action you d like to take Can just turn off notifications You can turn off notifications during certain hours so that you can leave your computer running but not be disturbed by notifications 1 Move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt Search amp apps gt Notifications 2 Move the Quiet hours slider to On and select times to start and stop disabling notifications How do I unlock my computer Press the space bar and select a user account icon
15. suspicious with one Internet and online security 79 of your online accounts one of the first steps you can take is to change your password Protect your personal information Exercise caution when sharing personal information such as your name home address phone number and email address online To take advantage of many online services you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods Since not divulging any personal information is rarely possible the following list contains some advice for how to share personal information safely online Keep an eye out for phony email messages Things that indicate a message may be fraudulent are misspellings poor grammar odd phrasing Web site addresses with strange extensions Web site addresses that are entirely numbers where there are normally words and anything else out of the ordinary Additionally phishing messages will often tell you that you have to act quickly to keep your account open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait Don t respond to email messages that ask for personal information Legitimate companies will not use email messages to ask for your personal information When in doubt contact the company by phone or by typing in the company Web address into your Web browser Don t click on the links in these messages
16. them up now See Reset your PC from the recovery backup below c Click Refresh your PC to start the refresh process Refresh your PC will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be removed except software installed from the Windows Store See Refresh your PC from the recovery backup on page 31 Reset your PC from the recovery backup Important Reset your PC will erase all files on your hard drive 1 The Reset your PC window opens Reset your PC Images for reference only Recovery 31 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Choose to keep any changes to the hard drive a lf you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes select No b To restore your computer to Factory Settings select Yes 5 Choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 6 Click Reset 7 After the recovery has finished you can start using your computer by repeating the first s
17. with a pre installed Windows operating system Q Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible In certain situations a full recovery will require a USB recovery backup Creating a recovery backup To reinstall from a USB storage drive you must first create a recovery backup The recovery backup includes the entire original contents of your computer s hard drive including Windows and all factory loaded software and drivers Using this backup will restore your computer to the same state as when you purchased it while giving you an option to retain all settings and personal data Note Since the recovery backup requires at least 16 GB of storage after formatting it is recommended to use a USB drive with a capacity of 32 GB or larger Recovery 19 1 From Start type Recovery and then click Acer Recovery Management in the list of apps 4 Acer Recovery Management Welcome to Acer Recovery Management ables you to restore your system To begin select the task you want to perform Please DO NOT in Restore Factory Settings yur computer to its factory default status A luired NOTE All data on drive C will be GD Customized Restore Retain User Data qE renstal orivers or applications 2 Click Create Factory Default Backup The Recovery Drive window opens Eep ie mina partion irom Mhe PE ta bhe recovey divel
18. 7 would allow it i e a game connecting to a multi player server or an encyclopaedia making a content update How to protect your computer Cybercrime prevention can be straight forward when armed with a little technical advice and common sense many attacks can be avoided In general online criminals are trying to make their money as quickly and easily as possible The more difficult you make their job the more likely they are to leave you alone and move on to an easier target The tips below provide basic information on how you can prevent online fraud Keep your computer current with the latest patches and updates One of the best ways to keep attackers away from your computer is to apply patches and other software fixes when they become available By regularly updating your computer you block attackers from being able to take advantage of software flaws vulnerabilities that they could otherwise use to break into your system While keeping your computer up to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks many basic and automated attacks completely and might be enough to discourage less determined attackers so they will give up and look for a more vulnerable computer elsewhere More recent versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not have to remember to check
19. Boot Menu a Press lt F2 gt when starting your computer b Use the left or right arrow keys to select the Main menu c Press the down key until F12 Boot Menu is selected press lt F5 gt to change this setting to Enabled d Use the left or right arrow keys to select the Exit menu e Depending on the type of BIOS your computer uses select Save Changes and Exit or Exit Saving Changes and press Enter Select OK or Yes to confirm f Your computer will restart 5 During startup press lt F12 gt to open the boot menu The boot menu allows you to select which device to start from select the USB drive a Use your arrow keys to select USB Device then press Enter 30 Recovery b Windows starts from the recovery backup instead of the normal startup process 6 Select your keyboard type 7 Select Troubleshoot and then choose the type of recovery to use a Click Advanced then System Restore to start Microsoft System Restore Microsoft System Restore periodically takes a snapshot of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again b Click Reset your PC to start the reset process Reset your PC deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back
20. Note The alarm will only sound if your computer is awake at the set time Where are my apps Move your cursor to the upper right hand corner of the screen and click Search start typing the name of the app you would like to open Results will be displayed on the right hand side of the screen How do make an app appear on Start If you re in All apps and you want to make an app appear on Start Right click a tile to select it and open the Customize menu Click Pin to Start from the menu that appears at the bottom of the screen How do I remove a tile from Start Right click a tile to select it and open the Customize menu Click the tile s you wish to remove and click Unpin from Start from the menu that appears at the bottom of the screen Frequently asked questions 67 How do make an app appear on my taskbar If you re in All apps and you want to make an app appear on the taskbar right click a tile to select it and open the Customize menu Select Pin to taskbar How do install apps You can download Windows Store apps from Store You will need to have a Microsoft ID to purchase and download apps from Store can t find apps like Notepad and Paint Where are they Move your cursor to the upper right hand corner of the screen and click Search type the name of the app you would like to open using the pop up keyboard Alternatively open All apps and scroll to Windows Accessories to see the list of legacy programs
21. ad to select all items in an area Touchpad gestures Windows 8 1 and many applications support touchpad gestures that use one or more fingers Note Support for touchpad gestures depends on the active application Touchpad 17 This allows you to control applications with a few simple gestures such as Swipe in from edge Access Windows tools F gt by swiping into the center of the touchpad Lk uy I from the right top or left e Swipe in from right edge Toggle the charms e Swipe in from top edge Toggle the app commands e Swipe in from left edge Switch to the previous app e Two finger slide Swiftly scroll through web pages na documents and playlists by placing two fingers on the touchpad and moving both in any direction Two finger pinch Zoom in and out of photos maps and q documents with a simple finger and thumb gesture 18 Recovery RECOVERY If you are having trouble with your computer and the frequently asked questions see Frequently asked questions on page 58 do not help you can recover your computer i e return it to an earlier state This section describes the recovery tools available on your computer Acer provides Acer Recovery Management which allows you to create a recovery backup a drivers and applications backup and to start recovery options either using Windows tools or the recovery backup Note Acer Recovery Management is only available
22. ally need to run this utility However if you encounter configuration problems you may need to run it To activate the BIOS utility press lt F2 gt during the POST while the computer logo is being displayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed at the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed at the top of the screen Find Password on boot and use the lt F5 gt and lt F6 gt keys to enable this feature Securing your computer 39 SECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of Learn how to protect and take care of your computer Security features include hardware and software locks a security notch and passwords Using a computer security lock The computer comes with a Kensington compatible security slot for a security lock Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data e Supervisor Password prevents unauthorized entry into the BIOS uti
23. ance Internet and online security 71 INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet see Security on page 75 A comprehensive Internet security program is offered when you first start your computer You should activate this protection as soon as possible certainly before you connect to the Internet Choose an Internet Service Provider Using the Internet has become a natural part of daily computing Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the Internet you may need additional software or a special box that connects to your phone line Connection types Depending on your computer model your location and your communication needs you have several ways to connect to the Internet Dial up Some computers include a telephone dial up modem connector This allows you to connect to the Internet using your telephone line With a dial up connection you cannot use th
24. art that you want it to appear Other tiles will be moved to accommodate the tile in its new location Can arrange tiles in groups Yes you can Right click a tile to select it and open the Customize menu You will see Name group appear above unnamed groups You can give the group s a name and arrange the tiles within the groups to suit your needs Frequently asked questions 65 Can make tiles bigger or smaller Right click anywhere on Start to open the Customize menu click the tile s you wish to resize and click Resize Select a size from the menu that appears How do I close an app Move your cursor to the top of the screen You will see it change to a hand click and drag the hand downwards past the half way point of the screen Can change the screen resolution Move your cursor to the upper right hand corner of the screen and click Search click the text box to open the onscreen keyboard and start typing Control Panel to display the results click Control Panel gt Adjust screen resolution How do I set the alarm Your computer can act as an alarm clock Start typing Alarms to search for the Alarms app 1 Set the time using the sliders on the left hand side of the screen 2 Select AM or PM 3 Choose which days the alarm should go off 4 Select the notification 66 Frequently asked questions 5 Save the alarm by clicking the Save icon in the upper right hand corner Delete Save
25. as they make take you to fraudulent malicious Web sites e Steer clear of fraudulent Web sites used to steal personal information When visiting a Web site type the address URL directly into the Web browser rather than following a link within an email or instant message Fraudsters often forge these links to make them look convincing A shopping banking or any other Web site where sensitive information should have an S after the letters http i e https www yourbank com not http www yourbank com The s stands for secure and should appear when you are in an area requesting you to login or provide other sensitive data Another sign that you have a secure connection is the small lock icon in the bottom of your web browser usually the right hand corner 80 Internet and online security e Pay attention to privacy policies on Web sites and in software It is important to understand how an organization might collect and use your personal information before you share it with them e Guard your email address Spammers and phishers sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim Responding to these messages or even downloading images ensures you will be added to their lists for more of the same messages in the future Also be careful when posting your email address online in newsgroups blogs or online communities Online offers that look too good to be t
26. basics cccceeseeeeeeeeeees 16 Touchpad gestures 16 Recovery 18 Creating a recovery backup 18 Creating a drivers and applications back p as tsien dariniai aas 20 Recovering your systeM eeee 22 Reinstalling drivers and applications 23 Returning to an earlier system snapshot 25 Returning your system to its factory condition Recovering from Windows 26 Recovering from a recovery backup 29 Connecting to the Internet 32 Connecting with a cable 6 32 wi 32 33 Built in network feature Connecting wirelessly Connecting to a wireless LAN Connecting to a 3G network Using a Bluetooth connection 35 Enabling and disabling Bluetooth 35 Enable Bluetooth and add a device 35 BIOS utility 38 Boot Sequence 38 Setting passwords ceeeeeeeeeeeeeee 38 Securing your computer 39 Using a computer security lock 39 Using passwords Entering passwords Power management 41 SAVING POWED ccccceeeeeeeeeeeeteeeeeneeeees 41 Battery pack Battery characteristics Charging the battery Optimizing battery life Checking the battery A 45 Battery low warning ccsceseeeeeeeeeees 45 Traveling with your computer 46 Disconnecting from the desktop 46 Moving around cccceeeeeeeeteeeeeeeeeees Preparing the comput
27. consumes resources on your computer it can slow down your Internet connection or entire computer system and even cause crashes Spyware is sometimes used by unscrupulous companies to monitor and track the sites you visit on the Internet so as to determine your web surfing habits and display targeted pop up ads on your screen However some kinds of spyware go beyond simple tracking and actually monitor keystrokes and capture passwords posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are malicious software To help protect your computer against malware make sure it is using up to date antivirus and anti malware software What is a personal firewall A personal firewall is a software program designed to prevent unauthorized access to or from a private network It acts as a shield to protect your Internet connection from unwanted connections some of which may attempt to take control of your computer to install or re distribute viruses or malicious programs Each connection to your computer is monitored programs that attempt to receive information without your permission are detected and the firewall will display an alert You can then decide if you will allow the connection if the connection is to a program you are currently using then normally you Internet and online security 7
28. dditional storage external hard disks or any other compatible device A Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the port while USB 3 0 ports have a blue tongue For best performance USB 3 0 devices should always be plugged into USB 3 0 ports Consult your device s documentation to see which standard it supports You can also charge devices such as tablets smartphones or other devices through a USB port Some USB 3 0 ports support charging devices when the computer is in Hibernate or turned off Additionally you can use a USB hub to connect multiple devices to a single USB port Q Important When removing a USB storage device you should right click on the USB icon in the Windows task bar and select Eject lt device gt to tell the operating system to stop using the device before removing it Failure to do this may result in data loss or damage to your peripheral Got a question In this section you will find e Frequently asked questions e Tips for using Windows 8 1 e Troubleshooting information e How to protect yourself while online e Where to find Acer service center contact information 58 Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer Easy solu
29. e modem and the telephone simultaneously on a single phone line This type of connection is recommended only if you have limited use of the 72 Internet and online security Internet as the connection speed is low and connection time is typically charged per hour DSL e g ADSL DSL Digital Subscriber Line is an always on connection that runs over the phone line As DSL and phone do not use the same frequencies you can use your telephone at the same time you are connected to the Internet this requires a micro filter on each telephone socket to avoid interference To be eligible for DSL you must be located near an DSL equipped phone exchange service is sometimes unavailable in rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable Internet connection As the connection is always on it is generally charged at fixed monthly rates Note A DSL connection requires an appropriate modem A modem is usually provided by the ISP when you register Many of these modems include an router that provides network and Wi Fi access Cable A cable connection provides fast and always on Internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the Internet 3G WWAN or Wireless Wide Area Network A 3G connection allows you to use ce
30. e security suite an attractive alternative to installing configuring and updating several different types of security software A complete version of McAfee Internet Security Suite is pre installed on your Acer system It includes a free trial subscription to protection updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated The following tips can help make your online experiences secure Selecting a password that cannot be easily guessed is the first step toward keeping passwords secure and out of the wrong hands Strong passwords have eight characters or more and use a combination of letters numbers and symbols e g Avoid using any of the following as your password your login name anything based on your personal information such as your last name and words that can be found in the dictionary especially password Try to select especially strong unique passwords for protecting activities like online banking e Keep your passwords in a safe place and try not to use the same password for every service you use online e Change passwords on a regular basis at least every 90 days This can limit the damage caused by someone who has already gained access to your account If you notice something
31. e specifications of the monitor If necessary change the display settings used by the computer m Note To access the display controls press the Windows key 58 W type Display and then click on Display Headphones and microphone These ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone port disables the built in speakers Use the microphone port to connect an external microphone for mono recording plugging in an external microphone disables the built in microphone Note Some computers have a single combo port that allows you to use single pin headsets with a built in microphone These headsets are most commonly used with smartphones HDMI 55 HDMI HDMI High Definition Multimedia Interface is a high quality digital audio video interface HDMI allows you to connect any compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality P 56 Universal Serial Bus USB UNIVERSAL SERIAL Bus USB The USB port is a high speed port which allows you to connect USB peripherals such as a mouse an external keyboard a
32. er T What to bring to meetingS eeee 47 Taking the computer home 4 47 Preparing the computer es What to take with you eeeeeeeeeeeeees Special considerations cceee Setting up a home office Traveling with the computer 49 Preparing the computer 0ceeeeeeees 49 What to take with you Special considerations Traveling internationally Preparing the computer ceeeeeees 50 What to bring with you n Special considerations cceeeeeee Memory card reader Connectivity Options eeeeeeees Video and audio connectors 54 HDMI 55 Universal Serial Bus USB 56 Frequently asked questions 58 Requesting service i 60 Tips and hints for using Windows 8 1 62 How do I get to Start What are Charms Can boot directly to the desktop How do jump between apps How do turn off my computer How do unlock my computer How do set the alarm ee 65 Where are My APPS ccceceeeeeeeeteeeees 66 What is a Microsoft ID account 67 How do add a favorite to Internet lel EAEE A OENE 68 How do check for Windows updates 68 Where can get more information s Troubleshooting ceecceeeeeeeeeeeees 4 Table of contents Troubleshooting tips Error messages Choose an Internet Service Provider
33. explore beyond limits Aspire E 17 User s Manual 2 2014 All Rights Reserved Aspire E 17 Series Covers Aspire E5 771 E5 771G E5 731 E5 731G E5 721 This revision April 2014 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID There are three great reason for you to get an Acer ID lt a e Remotely access your PC from your other devices with our free Acer Remote Files app e Get the latest offers and product information e Register your device for warranty service For more information please visit the AcerCloud website www acer com acercloud Model number Serial number Date of purchase Place of purchase Table of contents 3 TABLE OF CONTENTS First things first 6 YOUN QUIGES iani anier 6 Basic care and tips for using your COMPULEM eee eeeeceeeeeeeeenteeeeeeeeeeeeeeeee Turning your computer off Taking care of your computer Taking care of your AC adapter Cleaning and serviCing ccccceceeees Your Acer notebook tour 9 SCHON V EW cccccscisccseseccestcossncnscessetvosecadnes 9 Keyboard View cccccesceeseseeeseeeees 10 Left VISW sianie irrena 11 Information on USB 3 0 00 Right view Base view Using the keyboard 14 LOCK KEYS inneir arinari eieae Hotkeys Windows keys 15 Touchpad 16 Touchpad
34. g in Ports and connectors ei In this section you will find Information on the ports and connectors fitted to your computer 52 Memory card reader MEMORY CARD READER Connectivity options Your computer has a card reader and other ports jacks that allow you to connect peripheral devices to your computer For instructions on how to connect different external devices to the computer read the following section Memory card reader Memory cards are used in a wide selection of digital cameras PDAs MP3 players and mobile phones Inserting a memory card 1 Align the card so that the connector points towards the port with the connectors facing down 2 Carefully slide the card into the port If you find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the card contains some files the Windows Auto Play window may appear this depends on the contents of the card and ask you if you wish to use a program to access the contents of the card Select an option here if it is appropriate otherwise select Cancel If the card contains no files or unknown files a window will open showing the contents of the card SD SDHC and SDXC cards Different types of SD cards cover different capacities while using the same overall design SD cards contain up to 4GB SDHC
35. g the computer in Sleep mode Press lt Fn gt lt F4 gt or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or vice versa Preparing the computer After disconnecting the computer from your desktop follow these steps to prepare the computer for the trip home e Check that you have removed all media and compact discs from the drive s Failure to remove the media can damage the drive head e Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall A Warning Avoid packing items next to the top cover of the computer Pressure against the top cover can damage the screen 48 Traveling with your computer What to take with you Unless you have some items at home take the following items with you AC adapter and power cord The printed Setup Guide Special considerations Follow these guidelines to protect your computer while traveling to and from work e Minimize the effects of temperature changes by keeping the computer with you If you need to stop for an extended period of time and cannot carry the computer with you leave the computer in the trunk of the car to avoid exposing the computer to excessive heat e Changes in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the
36. gton lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from your office desk to a meeting room Preparing the computer Before moving the computer close and latch the display cover to place it in Sleep mode You can now safely take the computer anywhere you go within the building To wake the computer from Sleep mode open the display and if necessary press and release the power button If you are taking the computer to a client s office or a different building you may choose to shut down the computer Press the Windows key lt C gt click Settings gt Power then click Shut Down Or Traveling with your computer 47 You can put the computer in Sleep mode by pressing lt Fn gt lt F4 gt or by closing the display When you are ready to use the computer again open the display and if necessary press and release the power button Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time What to bring to meetings If your meeting is relatively short you probably do not need to bring anything with you other than your computer If your meeting will be longer or if your battery is not fully charged you may want to bring the AC adapter with you to plug in your computer in the meeting room If the meeting room does not have an electrical outlet reduce the drain on the battery by puttin
37. ings vje Search Control Panel Define power buttons and turn on password protection Choose the power settings that you want for your computer The changes you make to the settings on this page apply to all of your power plans Change settings that are currently unavailable Power and sleep buttons and lid settings i On battery EF Plugged in When press the power button Hibernate v Hibemate Q vrertpente see vor a i Fay When cose thet Sleep J Password protection on wakeup Require a password recommended When your computer wakes from sleep no one can access your data without entering the correct password to unlock the computer Create or change your user account password Don t require a password When your computer wakes from sleep anyone can access your data because the computer isn t locked Save changes t B Al Control Panelitems Power Options System Settings Search Control Panel Shutdown settings stafdown Restart isn t affected Learn More Sleep Show in Power menu Hibernate Show in Power menu M tock Show in account picture menu 7 Select Save changes Battery pack 43 BATTERY PACK The computer uses an embedded Lithium battery that gives you long use between charges Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter Your computer supports charge in use enabling you to recharge the battery while you
38. installed on your computer you need to follow that software s installation instructions e New device drivers If you need to reinstall device drivers that did not come pre installed on your computer follow the instructions provided with the device If you are reinstalling using Windows and the recovery information stored on your computer 1 From Start type Recovery and then click Acer Recovery Management in the list of apps sct the task you want to perform Please DO NOT Restore Factory Settings 2 Click Reinstall Drivers or Applications 24 Recovery 3 You should see the Contents section of the Acer Resource Center O O o O O O O O o Images for reference only 4 Click the install icon for the item you want to install then follow the onscreen instructions to complete the installation Repeat this step for each item you want to reinstall If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive 1 Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port e If you inserted a DVD wait for Acer Resource Center to start e If Acer Resource Center does not start automatically press the Windows key lt E gt then double click on the optical drive icon e If you are using a USB drive press the Windows key lt E gt then double click on the drive that contains the backup Double click on ResourceCenter Recovery 25 2 You shou
39. inutes and may restart your computer Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods you may need to reinstall everything to return your system to its factory condition You can recover from either your hard drive or the recovery backup you have created e If you can still run Windows and have not deleted the recovery partition see Recovering from Windows below e If you cannot run Windows your original hard drive has been completely re formatted or you have installed a replacement hard drive see Recovering from a recovery backup on page 29 Recovering from Windows Start Acer Recovery Management e From Start type Recovery and then click Acer Recovery Management in the list of apps Two options are available Restore Factory Settings Reset my PC or Customized Restore Refresh my PC cs Restore Factory Settings Customized Restore Retain User Data Restore Factory Settings deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back them up now See Restore Factory Settings with Acer Recovery Management on page 27 Customized Restore will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be removed except s
40. k Information on USB 3 0 Description Connects to an AC adapter Connects to a display device e g external monitor LCD projector Connects to an Ethernet 10 100 1000 based network Supports high definition digital video connections Connect to USB devices Connects to audio devices e g speakers headphones or a headset with microphone e USB 3 0 compatible ports are blue e Compatible with USB 3 0 and earlier devices For optimal performance use USB 3 0 certified devices e Defined by the USB 3 0 specification SuperSpeed USB 12 Your Acer notebook tour Right view icon Item Description 1 e amp USB port Connects to USB devices Internal optical drive accepts CDs or 2 Optical drive DVDs 3 Optical disk access Lights up when the optical drive is indicator active 4 apical Arive aes Ejects the optical disk from the drive button Ejects the optical drive tray when the Emergency eject computer is turned off 3 hole Carefully insert a straightened paper clip to eject the optical drive tray Connects to a Kensington Kensington lock compatible computer security lock slot Wrap the computer security lock cable around an immovable object 6 R NS such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Keyless models are also available Base view Your Acer notebook tour 13 I
41. ld see the Contents section of the Acer Resource Center O O o O A O O O o Images for reference only 3 Click the install icon for the item you want to install then follow the onscreen prompts to complete the installation Repeat this step for each item you want to reinstall Returning to an earlier system snapshot Microsoft System Restore periodically takes a snapsho of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers Note For more information about using Microsoft System Restore from Start type Help and then click Help and Support in the list of apps Type Windows system restore in the Search Help box then press Enter Returning to a restore point 1 From Start type Control Panel and then click Control Panel in the list of apps 2 Click System and Security gt Action Center then click Recovery at the bottom of the window 3 Click Open System Restore then Next 26 Recovery 4 Click the latest restore point at a time when your system worked correctly click Next then Finish 5 A confirmation window appears click Yes Your system is restored using the restore point you specified This process may take several m
42. lication key Description Pressed alone it returns to the Start screen or to return to the last open app It can also be used with other keys for special functions please check Windows Help This key has the same effect as clicking the right mouse button it opens the application s context menu 16 Touchpad TOUCHPAD Touchpad basics The touchpad controls the arrow or cursor on the screen As you R slide your finger across the touchpad the cursor will follow this movement Note The touchpad is sensitive to finger movement the lighter the touch the better the response Please keep the touchpad and your fingers dry and clean The cursor is controlled by some basic gestures e Single finger slide Slide a finger across the touchpad to x move the cursor TT Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an item Quickly repeat the tap to perform a double tap or double click e Single finger press in the bottom right corner Press the bottom right corner of the touchpad to perform a right click In the Start screen this will toggle the app commands in most apps this will open a gt context menu related to the selected item Drag Press and hold the bottom left corner of the touchpad or tap twice anywhere on the touchtap then slide a second finger across the touchp
43. lity Once set you must enter this password to gain access to the BIOS utility See Setting passwords on page 38 e User Password secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security e Password on Boot secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security Important Do not forget your Supervisor Password If you forget your password please get in touch with your dealer or an authorized service center 40 Securing your computer Entering passwords When a password is set a password prompt appears in the center of the display screen e When the Supervisor Password is set a prompt appears when you enter the BIOS utility e Type the Supervisor Password and press lt Enter gt to access the BIOS utility If you enter the password incorrectly a warning message appears Try again and press lt Enter gt e When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up e Type the User Password and press lt Enter gt to use the computer If you enter the password incorrectly a warning message appears Try again and press lt Enter gt Important You have three chances to enter a password If you fail to enter the password co
44. ll get in contact with our offices worldwide Please visit www acer com Before you call Please have the following information available when you call Acer for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name Address Telephone number Machine and model type Serial number Date of purchase 62 Frequently asked questions Tips and hints for using Windows 8 1 We know this is a new operating system that will take some getting used to so we ve created a few pointers to help you get started How do get to Start Press the Windows key click the Start button on the desktop taskbar or move your cursor into the upper right hand corner of the screen and click the Start charm Where s the Start button The Start button will appear in the desktop taskbar Clicking it will open Start where you can launch apps How do I see all of my apps Click the arrow icon that appears at the bottom of Start when you move your cursor Can make the All apps view the default for Start Yes you can just follow these steps 1 Go to the desktop 2 Right click the taskbar and select Properties
45. llular networks such as those used by a mobile phone to connect to the Internet while away from home The socket for a SIM card may be built in to your computer or may require an external device such as a USB modem or even an appropriately equipped mobile phone Note If your computer includes a SIM card slot you require a compatible SIM card and a contract with a cellular provider Before using the 3G features check with your service provider to see if any additional charges will be incurred especially roaming charges Internet and online security 73 Network connections A LAN Local Area Network is a group of computers for example within an office building or home that share a common communications line and resources When you set up a network you can share files peripheral devices such as a printer and an Internet connection You can set up a LAN using wired technologies such as Ethernet or wireless technologies such as Wi Fi or Bluetooth Wireless networks A wireless LAN or WLAN is a wireless local area network which may link two or more computers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an Internet connection What are benefits of a wireless network Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner
46. martphone 7 Network cables RJ45 Turning on off a wireless network connection Most computers feature a Wi Fi button that turns the network connection on or off If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control what is shared over the network with the network management options Press the Windows key sg W type HomeGroup and then click on HomeGroup A Warning Using wireless devices while flying in aircraft is prohibited Switch off all devices before boarding an aircraft they may be dangerous to the operation of the aircraft disrupt communications and even be illegal Internet and online security 75 Surf the Net To surf the Internet you need a program called an Internet browser Internet Explorer provides an easy and secure web browsing experience As soon as you have your Internet access installed and you are connected from Start click the Internet Explorer tile or the icon located on the desktop and take your Internet experience to a new level Acer website To get you started why not visit our website www acer com Acer is dedicated to provide you with on going personalied support Check out our Support section to get help tailored to your needs www acer com is your portal to a world of online activities and services visit us regularly for the latest information and downloads Security You are probabl
47. oftware installed from Recovery 27 the Windows Store See Customized Restore with Acer Recovery Management on page 28 Restore Factory Settings with Acer Recovery Management 1 Click Restore Factory Settings Welcome to Acer Recovery Management Acer Recovery Mans remave the USBie GD Customized Restore Retain User Data 4252 Reinstan Drivers or Applications Important Restore Factory Settings will erase all files on your hard drive 2 The Reset your PC window opens Reset your PC Here s what will happen All your personal files and apps will be removed Your PC settings will be changed back to their defaults Images for reference only 3 Click Next then choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 4 Click Reset 28 Recovery 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive 6 After the recovery has finished you can start using your computer by repeating the first start process Recovering from the hard drive during startup 1 Turn on your computer and press lt Alt gt lt F10 gt du
48. omputer while traveling e Always take the computer as carry on luggage e If possible have the computer inspected by hand Airport security X ray machines are safe but do not put the computer through a metal detector Traveling internationally D Important Check with your airline for any special requirements for travelling with Lithium batteries When you are moving from country to country 50 Traveling with your computer Preparing the computer Prepare the computer as you would normally prepare it for traveling What to bring with you Bring the following items with you AC adapter e Power cords that are appropriate for your destination s e Additional printer driver files if you plan to use another printer Proof of purchase in case you need to show it to customs officials e International Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally e When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible with the local AC voltage Do not use converter kits sold for appliances to power the computer e If you are using the modem check if the modem and connector are compatible with the telecommunications system of the country you are travelin
49. on on the taskbar to see the battery s present charge level Battery low warning When using battery power pay attention to the power meter ap Important Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down When the battery low warning appears the recommended course of action depends on your situation Situation Recommended Action 1 Plug the AC adapter into the computer and The AC adapter then connect to the main power supply and a power 2 Save all necessary files outlet are 3 Resume work available Turn off the computer if you want to recharge the battery rapidly The AC adapter 1 Save all necessary files ora power outlet 2 Close all applications is unavailable 3 Turn off the computer 46 Traveling with your computer TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories 1 Save any open files 2 Remove discs from optical drive 3 Shut down the computer or put it into Sleep or Hibernate mode 4 Close the display cover 5 Disconnect the cord from the AC adapter 6 Disconnect the keyboard pointing device printer external monitor and other external devices 7 Disconnect the Kensin
50. ooth adapter do the following 1 Open the Charms and select Settings gt Change PC Settings gt PC and devices gt Bluetooth or press the Windows key lt W gt and then type Wireless in the results click on Bluetooth settings 2 Click the toggle next to Bluetooth to enable disable it 3 Your computer will automatically start searching for devices as well as make itself visible to other devices 36 Using a Bluetooth connection 4 Tap the device you wish to add from the list of discovered devices and tap Pair A code displays on your computer which should match the code displayed on your device Select Yes Then accept the pairing from your device Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardcoded into the device usually 0000 or 1234 Consult your device s user manual for more information Keeping your computer and data safe er In this section you will find e How to secure your computer Setting passwords e What you need to prepare when you re traveling e How to get the most out of your battery 38 BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer s BIOS Your computer is already properly configured and optimized and you do not norm
51. r two items of software or hardware have stopped working correctly the problem may be solved by reinstalling the software or the device drivers To reinstall software and drivers that were pre installed at the factory see Reinstalling drivers and applications on page 23 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Returning to an earlier system snapshot on page 25 3 Reset your operating system If nothing else has solved the problem and you want to reset your system but keep your user information see Returning your system to its factory condition on page 26 4 Reset your system to its factory condition If nothing else has solved the problem and you want to reset your system to factory condition see Returning your system to its factory condition on page 26 Recovery 23 Reinstalling drivers and applications As a troubleshooting step you may need to reinstall the applications and device drivers that came pre installed on your computer from the factory You can reinstall using either your hard drive or the backup you have created e Other applications If you need to reinstall software that did not come pre
52. ring startup A screen appears asking you to choose the keyboard layout 2 Several options are now presented Click Troubleshoot 3 Click either Refresh your PC or Reset your PC Note Refresh your PC enables you to restore your computer to the default factory condition with files intact Reset your PC completely removes all your files and resets your computer to factory settings 4 Click Next The process will take several minutes Customized Restore with Acer Recovery Management 1 Click Customized Restore Retain User Data Welcome to Acer Recovery Management Acer Recovery Management enables you to restore your system To begin select the task you want to perform Please DO NOT remave the USB device while proceeding AEE renstal rivers or applications Make a backup before you restore Recommended Recovery 29 2 The Refresh your PC window opens Refresh your PC Images for reference only 3 Click Next then Refresh 4 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes Recovering from a recovery backup To recover from a recovery backup on a USB drive 1 Find your recovery backup 2 lf your computer does not have a built in keyboard make sure a keyboard is attached to your computer 3 Plug in the USB drive and turn on your computer 4 If it is not already enabled you must enable the F12
53. rning your computer off To turn the power off do any of the following e Use the Windows shutdown command Press the Windows key lt C gt click Settings gt Power then click Shut Down If you need to power down the computer for a short while but don t want to completely shut it down you can put it into Hibernate by pressing the power button First things first 7 You can also put the computer in sleep mode by pressing the sleep hotkey lt Fn gt lt F4 gt Note If you cannot power off the computer normally press and hold the power button for more than four seconds to shut down the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up Taking care of your computer Your computer will serve you well if you take care of it Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F e Do not subject the computer to magnetic fields Do not expose the computer to rain or moisture e Do not spill water or any liquid on the computer e Do not subject the computer to heavy shock or vibration Do not expose the computer to dust or dirt e Never place objects on top of the computer Do not slam the computer display when you close it Never place the computer on uneven surfaces Taking care of
54. rrectly after three tries the system halts Press and hold the power button for four seconds to shut down the computer Then turn on the computer again and try again Power management 41 POWER MANAGEMENT This computer has a built in power management unit that monitors system activity System activity refers to any activity involving one or more of the following devices keyboard mouse hard disk peripherals connected to the computer and video memory If no activity is detected for a period of time the computer stops some or all of these devices in order to conserve energy Saving power Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup Note If Fast startup is off your computer will take longer to start from Sleep Your computer will also not start if it receives an instruction to start over a network Wake on LAN 1 Open the desktop 2 Click Power Options in the Notification area 3 Select More Power Options 59 available plugged in charging 4 Select Choose what the power buttons do 42 Power management 5 Select Change settings that are currently unavailable t AI Control Pand tems gt Power Options System Sett
55. rue usually are The old saying there s no such thing as a free lunch still rings true today Supposedly free software such as screen savers or smileys secret investment tricks sure to make you untold fortunes and contests that you ve surprisingly won without entering are the enticing hooks used by companies to grab your attention While you may not directly pay for the software or service with money the free software or service you asked for may have been bundled with advertising software adware that tracks your behavior and displays unwanted advertisements You may have to divulge personal information or purchase something else in order to claim your supposed content winnings If an offer looks so good it s hard to believe ask for someone else s opinion read the fine print or even better simply ignore it Review bank and credit card statements regularly The impact of identity theft and online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted One of the easiest ways to get the tip off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary Additionally many banks and services use fraud prevention systems that call out unusual purchasing behavior i e if you live in Texas and all of the sudden start buying refrigerators in Budapest In order
56. t and want to get one move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt Accounts gt Connect to a Microsoft account and follow the onscreen instructions How do add a favorite to Internet Explorer Internet Explorer 10 doesn t have traditional favorites instead you can pin shortcuts to Start Once you have the page open swipe upwards from the bottom edge of the screen to open the menu at the bottom of the screen Click Pin to Start How do check for Windows updates Move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt Update amp recovery gt Windows Update Click Check now Where can I get more information For more information please visit the following pages e Windows 8 and 8 1 tutorials www acer com windows8 tutorial Support FAQs support acer com Frequently asked questions 69 Troubleshooting This chapter shows you how to deal with common system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer yourself contact your dealer or authorized service center for assistance Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems If the system reports an error message or an error symptom occurs
57. tart process Refresh your PC from the recovery backup 1 The Refresh your PC window opens Refresh your PC ll hap 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Click Refresh 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes 32 Connecting to the Internet CONNECTING TO THE INTERNET Note Information in this section may not apply to your computer This chapter includes basic information on types of connections and getting connected to the Internet For detailed information please refer to Network connections on page 73 Connecting with a cable Built in network feature The built in network feature makes it easy for you to connect your computer to the Internet using a cable But first an Internet Service Provider ISP usually a phone or cable company will have to go to your home or office to set up Internet service The ISP will install a small box called a router that will allow you to connect to the Internet Once your router is set up all you have to do is plug one end of a network cable into the network port on your computer and the other end into a port on your router Refer to the image below Then you ll be ready to get online s Connecting to the Internet 33 Connecting wirelessly Connecting to a wireless LAN
58. ter Check the following Frequently asked questions 59 e The volume may be muted Look at the volume control speaker icon in the taskbar If it is crossed out click the icon and deselect the Mute all option e The volume level may be too low Check the volume from the volume control speaker icon in the taskbar You can also use the volume control buttons to adjust the volume If headphones earphones or external speakers are connected to the headphone jack on the computer the internal speakers automatically turn off want to eject the optical drive tray without turning on the power There is a mechanical eject hole on the optical drive Simply insert the tip of a pen or straightened out paperclip into the hole and push to eject the tray The keyboard does not respond Try attaching an external keyboard to a USB port on the computer If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The printer does not work Check the following Make sure that the printer is connected to a power outlet and that it is turned on e Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer 60 Frequently asked questions want to restore my computer to its original settings Note If your system is the multilingual version the operating system and language you choose when you first turn on the system will be
59. the movie does not start playing open your movie playback program and open the disc from the File menu Important When you launch the DVD player for the first time the program asks you to enter the region code DVDs are available for 6 regions Region code Country or region USA Canada Europe Middle East South Africa Japan Southeast Asia Taiwan South Korea Latin America Australia New Zealand Former USSR parts of Africa India People s Republic of China OQ oO A OG Po Note To change the region code insert a DVD movie of a different region into the DVD drive Once your DVD drive is set to a region code it will only play DVDs for that region You can set the region code a maximum of five times including the first time after which the last region code set will remain permanent Recovering your hard disk does not reset the number of times the region code has been set
60. the only option for future recovery operations This recovery process helps you restore the C drive with the original software content that is installed when you purchased your computer A Warning Your C drive will be reformatted and all data will be erased It is important to back up all data files before using this option Before performing a restore operation please check the BIOS settings 1 Check to see if Acer disk to disk recovery is enabled or not 2 Make sure the D2D Recovery setting in Main is Enabled 3 Exit the BIOS utility and save changes The system will reboot Note To activate the BIOS utility press lt F2 gt when you see the Acer logo during boot up For more information see Recovering your system on page 22 Requesting service International Travelers Warranty ITW Your computer is backed by an International Travelers Warranty ITW that gives you security and peace of mind when traveling An ITW passport came with your computer and contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Attach your proof of purchase to the ITW passport Frequently asked questions 61 If the country you are traveling in does not have an Acer authorized ITW service site you can sti
61. tions are provided for each one I turned on the power but the computer does not start or boot up Look at the power indicator e If itis not lit no power is being supplied to the computer Check the following e If you are using on the battery it may be low and unable to power the computer Connect the AC adapter to recharge the battery pack e Make sure that the AC adapter is properly plugged into the computer and to the power outlet e If itis lit check the following e Is adisc in the optical drive Remove it and press lt Ctrl gt lt Alt gt lt Del gt to restart the system e Do you have a USB storage device USB disk or smartphone plugged into your computer Unplug it and press lt Ctrl gt lt Alt gt lt Del gt to restart the system Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display back on If pressing a key does not turn the display back on three things might be the cause e The brightness level might be too low Press lt Fn gt lt p gt increase to adjust the brightness level e The display device might be set to an external monitor Press the display toggle hotkey lt Fn gt lt F5 gt to toggle the display back to the computer e If the power LED is flashing the computer may be in Sleep or Hibernate mode Press and release the power button to resume No audio is heard from the compu
62. to confirm these out of the ordinary purchases they might call you and ask you to confirm them Don t take these calls lightly this is your hint Internet and online security 81 that something bad may have happened and you should take necessary action Protect your computer with Windows security tools Windows provides a variety of protection applications Windows Updates If you have an active Internet connection Windows can check for important updates for your computer and install them automatically These updates include security patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks How do I know when my computer is at risk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and anti spyware software 82 Playing Blu Ray or DVD movies PLAYING BLU RAY OR DVD MOVIES If your computer is equipped with a Blu Ray or DVD drive you can play movies on your computer or on a high definition TV via the HDMI port 1 Insert the disc into the drive 2 After a few seconds the movie will start playing 3 If
63. to unlock the computer If your account has a password set you will need to enter the password to continue Click the preview icon to see the characters you ve entered to ensure the password is correct 64 Frequently asked questions Can personalize the Lock screen You can personalize the lock screen with a different image to run a slideshow of images or to show you quick status and notifications to suit your personal needs To change the background move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt PC and devices gt Lock screen From here you can e Select a background image for the lock screen Turn the Slide show on or off e Select lock screen apps How do I set up the lock screen slideshow 1 Move your cursor to the upper right hand corner of the screen and click Settings gt Change PC settings gt PC and devices gt Lock screen 2 Move the slider to On and select if the slideshow should be played while the computer is running on battery power 3 Click Add a folder and open the folder you wish to use your Pictures folder will open by default Click Use this folder gt OK 4 You can see the list of folders under Add a folder Select a folder name and click Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I move tiles Right click a tile to select it then drag it to the place on St
64. u can connect to the Internet using a 3G cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provider Note Please contact your cellular provider for details on connecting to the Internet via 3G Using a Bluetooth connection 35 USING A BLUETOOTH CONNECTION Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices Bluetooth enabled devices include computers cell phones tablets wireless headsets and keyboards To use Bluetooth you must ensure the following 1 Bluetooth is enabled on both devices 2 Your devices are paired or connected Enabling and disabling Bluetooth The Bluetooth adapter must be enabled on both devices For your computer this may be an external switch a software setting or a separate Bluetooth dongle plugged into the computer s USB port if no internal Bluetooth adapter is available Note Please check your devices owner s manual to determine how to turn on its Bluetooth adapter Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect them Bluetooth on your computer is disabled by default To enable your computer s Bluet
65. unction Description lt Fn gt lt F3 gt Turns on off the computer s iy Airplane mode network devices Puts the computer in Sleep lt Fn gt lt F4 gt lt Fn gt lt F5 gt Z Zs mode Switches display output between the display screen o Display toggle external monitor if connected and both Hotkey lt Fn gt lt F6 gt lt Fn gt lt F7 gt lt Fn gt lt F8 gt lt Fn gt lt p gt lt Fn gt lt g gt lt Fn gt lt gt lt Fn gt lt v gt lt Fn gt lt Home gt lt Fn gt lt Pg Up gt lt Fn gt lt Pg Dn gt lt Fn gt lt End gt Icon oe w H gt ll lt lt gt gt Windows keys Function Display off Touchpad toggle Speaker toggle Brightness up Brightness down Volume up Volume down Play Pause Stop Previous Next Using the keyboard 15 Description Turns the display screen backlight off to save power Press any key to return Turns the built in touchpad on and off Turns the speakers on and off Increases the screen brightness Decreases the screen brightness Increases the sound volume Decreases the sound volume Play or pause a selected media file Stop playing the selected media file Return to the previous media file Jump to the next media file The keyboard has two keys that perform Windows specific functions Key ga Windows key EJ App
66. ve Displays computer output Indicates the computer s power status Indicates battery status Charging The light is amber when the battery is charging Fully charged The light is blue 10 Your Acer notebook tour 4 Icon Item S SD card reader Keyboard view Description Accepts one Secure Digital SD or SDHC card Push to remove install the card 2B eee eGift Cie RIE IR tn IRR el Ge 1 JR JB Je Je ete JU Je Je Je JO Jl iii JEE a Se Je A A aule ti aJ le A E e e E O OOA EA e JEJO CEOE SOE JL TA Helos ka z ia Icon O Item Power button Keyboard Microphone Touchpad Description Turns the computer on and off For entering data into your computer See Using the keyboard on page 14 Internal stereo microphone for sound recording Touch sensitive pointing device The touchpad and selection buttons form a single surface Press down firmly on the touchpad surface to perform a left click Press down firmly on the lower right corner to perform a right click Left view Icon l aak 2 o 3o oe 4 Homi 5 i e Q Your Acer notebook tour 11 T 1234 56 Item DC in jack External display VGA port Ethernet RJ 45 port HDMI port USB ports Headset speaker jac
67. y eager to explore everything the Internet has to offer In order for you to be safe online Acer has pre installed McAfee Internet Security Suite on your computer McAfee Internet Security Suite runs quietly in the background to block today s complex threats and protect your identity when you shop bank or browse online McAfee Internet Security Suite blocks online identity theft detects and eliminates spyware removes viruses and Internet worms protects against hackers Definitions What is a virus Malicious software typically called viruses are programs designed to infect and damage computers Most viruses are transmitted over the Internet emails or malicious Web sites A typical virus will replicate and pass itself undetected to multiple computers Other forms of nuisance such as Trojan horses worms or spam can infect your 76 Internet and online security computer in various ways using up resources or clogging up a network Note Acer guarantees that your computer was 100 virus free at the time of purchase and does not cover damages due to viruses What is spyware Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet often without you knowing it Once it has infected your computer it can snoop on your browsing activity collect personal information cause pop up ads to appear or even change the configuration of your computer Spyware
68. your AC adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device e Do not step on the power cord or place heavy objects on top of it Carefully route the power cord and any cables away from foot traffic e When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension 8 First things first cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the computer 2 Disconnect the AC adapter 3 Use a soft moist cloth Do not use liquid or aerosol cleaners If either of the following occurs e The computer has been dropped or the body has been damaged e The computer does not operate normally See Frequently asked questions on page 69 Your Acer notebook tour 9 YOUR ACER NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide let us show you around your new Acer computer Screen view 2 3 Icon 1 2 x 3 C Item Webcam Screen Power indicator Battery indicator Description Web camera for video communication A light next to the webcam indicates that the webcam is acti

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