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DELL Inspiron 3147

1. 78 Self Help Resources cis dieto ice ec eet a teret d b it ts 78 Contacting Dell ERU el iS 78 Before Working Inside Your Computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts Before You Begin 1 Save and close all open files and exit all open applications 2 Shut down your computer Windows 8 8 1 Move your mouse pointer to the upper right or lower right corner of the screen to open the charms sidebar and then click or tap Settings Power Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety DA WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home
2. Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly BhWDN He Procedure 1 Remove the antenna cables from the routing guide on the hinge cover 2 Remove the screws that secure the display hinges to the display back cover and antenna assembly 64 3 Liftthe display hinges off the display back cover and antenna assembly 1 screws 6 2 display back cover and antenna assembly 3 hinge covers 2 4 antenna cables 2 5 hinges 2 65 Replacing the Display Hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back cover and antenna assembly 2 Replace the screws that secure the display hinges to the display back cover and antenna assembly 3 Route the antenna cables through the routing guide on the hinge cover and secure it in place Post requisites Replace the display back cover and antenna assembly Replace the display assembly Replace the battery RhWDN Hn Replace the base cover
3. 66 Removing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly BhWDN He Procedure A CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display panel assembly face down on a flat surface 2 Using a plastic scribe pry the camera module off the display bezel 67 Turn the camera over and disconnect the camera cable from the camera module 1 camera 2 camera cable plastic scribe 68 Replacing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera module 2 Using the alignment post p
4. battery 14 4 Turn the computer over 5 Press and hold the power button for 5 seconds to ground the system board 15 Replacing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly and place the battery on the palmrest and keyboard assembly 2 Route the hard drive cable through the routing guides on the battery 3 Replace the screws that secure the battery to the palmrest and keyboard assembly Post requisites Replace the base cover 16 Removing the Memory Module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Use your fingertips to carefully spread apart the s
5. board 49 Post requisites Replace the processor fan and heat sink assembly Replace the memory module Replace the battery hWDN BF Replace the base cover Entering the Service Tag in the BIOS 1 Turn on the computer Press F2 when the DELL logo is displayed to enter System Setup 3 Navigate to the main tab and enter the Service Tag in the Service Tag Input field 50 Removing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the system board Procedure 1 Peeloff the Mylar from the palmrest and keyboard assembly to access the power adapter port cable 2 Remove the screw that secures the power adapter port to the palmrest and keyboard assembly 51 3 Liftthe power adapter port with its cable off the palmrest and keyboard assembly 1 screw 2 power adapter port power adapter port cable 4 Mylar 52 Replacing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Be
6. a aii iia er o tette tegat 14 Replacing the Battery cooooococcccccoonconconccnnacnonnnonconcnnnconcnnos 16 Procedut eoo ont E 16 Post requisites nc rh Lee ue o e eae dee 16 Removing the Memory Module sss 17 Prerequisites ds dise oerte e Su 17 Procedures v uoc bxc el dee ior M UAM iD Da Ca Ag CM dd 17 Replacing the Memory Module ss 18 Proc dure ios veh heh dto a te eoe laete 19 POSt FEQUISILES ace Hee a ERR HN LL RM eet eorr 19 Removing the Hard Drive esses 20 Pr r duisitesr s d es Ceo au bt etm en dut tete oe 20 Proced re set re Reit oett ret et ee rod aas de o dl 20 Replacing the Hard Drive sesssssss 22 Prtoced te ee e OR ERI Weitere 22 Post requisites e er RETE ER UU ERROR ERE neta 22 Removing the Coin Cell Battery ssess 23 Pi r qulsitesco oes dere DIRE DE rai e NS ee Ro Am cts 25 Procedure eo gis er eee ehe a eee ci ote 23 Replacing the Coin Cell Battery 25 Procedure etie Li a tete on b P ie nee bts 25 Post redulsites A tate celda tesis dato dle odos EM LUE A A M LM s 25 Removing the Wireless Card 26 Preredqulsites es denotes pem ed ve P UG 26 Procedure ined bd e tom ET TOt imet cap 26 Replacing the Wireless Card ssuusss 28 Procedure ores e eb T b e beni tada 28 Postsrequisites a coo couteau ia
7. latch to secure the cable Slide the Windows button board cable into the connector on the Windows button board and press down the latch to secure the cable Adhere the adhesive tape on the Windows button board connector Post requisites U A NN HP 76 Replace the display back cover and antenna assembly Replace the display assembly Replace the camera Replace the battery Replace the base cover Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 10 11 Turn on the computer Go to dell com support If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computers Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Get Drivers and Downloads Click View All Drivers In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions
8. on the screen 77 Getting Help and Contacting Dell Self Help Resources You can get information and help on Dell products and services using these online self help resources Self Help Information Accessing Windows Help Information about Dell products and services Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on Information about Microsoft Windows 8 Information about Microsoft Windows 7 Learn about your operating system setting up and using your computer data backup diagnostics and so on Contacting Dell Self Help Options Windows 8 8 1 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support See dell com See dell com support See dell com windows8 Click Start All Programs gt Dell Help Documentation See Me and My Dell at dell com support manuals To contact Dell for sales technical support or customer service issues see dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country 78 NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 79
9. p d 28 Removing the Power and Volume Buttons Board 29 Pr r QUiSItesc csse O A Mach Hn Papa tk De x 29 Procedure iei prati nette den itm des 29 Replacing the Power and Volume Buttons Board 51 POC UE MEE 31 Post Tredulsites rcc ROTE rte HH t erem pe ta 31 Removing the Speake rS o oooocoococcccoccoccocnoonocccoconnonconcnonnononnos 32 Prer dulsites ce oed e met eri ate eee oe 32 SA 32 Replacing the SpeakerS oooocoocccccccocccocccnccccocnnonocnnoconononncnnnonnon 34 POC Utd td AA pae hir era 34 Post fedqulisitesi uie to lada 34 Removing the Touchpad eee 35 Prerequisites zx contio te T TRE E id 55 Proced re e ae eh eei ue e hp ih ade c i dn 56 Replacing the Touchpad see 38 Procedure vote beu eb thread abe e e t bee Me al de men al ds he do a 38 Post r qulisites fons vce cats denen ee tede ue ee eee deste rp dee 58 Removing the Processor Fan and Heat Sink Assembly 39 Prerrequisito ic 39 AAA AO 39 Replacing the Processor Fan and Heat Sink Assembly 41 Procedure ii et ee ia e terrd 41 Postsredulsites eite etta os bati ct d wala heed 41 Removing the I O Board sese 42 Pr r Quisites 95 3 E rds antares LM UL DLE Cop i A TL dr ee 42 Procedure scere rav i pe ne ende t re ee 42 Replacing the I O Board 44 A eee ti t tem 44 POsSt Tegulsites x cate ordre ene bee it uta dem fe tos 44 Removi
10. 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the power and volume buttons board cable from the system board 2 Remove the power and volume buttons board cable from the routing guides on the speaker 29 3 Liftthe power and volume buttons board along with its cable off the palmrest and keyboard assembly 1 power and volume buttons 2 power and volume board cable buttons board 50 Replacing the Power and Volume Buttons Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the power and volume buttons board into the slot on the palmrest and keyboard assembly 2 Route the power and volume buttons board cable through the routing guides on the speaker 3 Connect the power and volume buttons board cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover 51 Removing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions
11. Inspiron 11 3147 2 in 1 Owner s Manual Computer Model Inspiron 11 3147 Regulatory Model P20T Regulatory Type P20T001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 05 Rev AOO Contents Before Working Inside Your Computer 9 Before YOU BEGIN ina e eder tie i Rt tede rte cre TE Rag 9 Safety ASTUCIA tiie none rel ett pne re re esate ala a 9 Recommended Tools tied CIRCO B RE EKTET 10 After Working Inside Your Computer sss 11 Removing the Base Cowver seen 12 Procedures ao aes task aiit tet ete teeth red 12 Replacing the Base Cover 15 ProcedUre erp teh t et e el e bte d Go ae a Bede adhe 15 Removing the Battery 14 Pr reduisites s vod eese uL A M Dre T cal EUM RENNES 14 Proced res iocis ch Sitesi
12. e heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remove the battery Procedure K NOTE The appearance of the heat sink and the number of screws will vary if you purchased your computer with integrated graphics card 1 Disconnect the fan cable from the system board 2 In sequential order indicated on the heat sink loosen the captive screws that secure the processor fan and heat sink assembly to the system board 39 3 Liftthe processor fan and heat sink assembly off the system board 1 processor fan and heat sink 2 captive screws 4 assembly 3 system board 4 fan cable 40 Replacing the Processor Fan and Heat Sink Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 In sequential order indicated on the heat sink tighten the captive screws that secure the processor fan and heat sink assembly to the system board 2 Connect the fan cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover 41 Removing t
13. e palmrest and keyboard assembly 58 1 palmrest and keyboard assembly 2 screw Turn the palmrest and keyboard assembly over and keep it aside 1 palmrest and keyboard assembly 59 Replacing the Palmrest and Keyboard Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the palmrest and keyboard assembly on a flat surface with the keyboard facing down Post requisites Replace the system board Replace the power adapter port Replace the display assembly Replace the speakers Replace the I O board Follow the procedure from step 3 to step 5 in Replacing the Hard Drive Replace the battery ANA WO BRWYDN BE Replace the base cover 60 Removing the Display Back Cover and Antenna Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_co
14. ecuring clips on each end of the memory module slot until the memory module pops up 2 Remove the memory module from the memory module slot 1 memory module 2 securing clips 2 3 memory module slot 17 Replacing the Memory Module A 18 WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place K NOTE If you do not hear the click remove the memory module and reinstall it 4 1 memory module 2 securing clips 2 3 memory module slot 4 notch 5 tab Post requisites 1 Replace the battery 2 Replace the base cover 19 Removing the Hard Drive A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home pa
15. ed and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools e Philips screwdriver e Flat head screwdriver e Plastic scribe 10 After Working Inside Your Computer A CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 Removing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the base cover to the co
16. eplacing the Windows Button Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 4 5 Align the screw hole on the Windows button board with the screw hole on the display bezel Replace the screw that secures the Windows button board to the display bezel Slide the Windows button board cable and the touch board cable into the connectors on Windows button board and press down the latches to secure the cables Adhere the adhesive tape to the connector on the Windows button board to secure the cable Turn the display panel assembly over Post requisites BRWDN FB 72 Replace the display back cover and antenna assembly Replace the display assembly Replace the battery Replace the base cover Removing the Display Cable A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regula
17. es on the palmrest and keyboard assembly 3 Adhere the adhesive tapes that secure the speaker cable on the palmrest and keyboard assembly 4 Connect the speaker cable to the system board 5 Slide the touchpad cable into the connector on the touchpad and press down the connector latch to secure the cable Post requisites 1 Replace the power and volume buttons board 2 Replace the battery 3 Replace the base cover 34 Removing the Touchpad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 5 Procedure 1 Lift the connector latch and disconnect the touchpad cable from the touchpad 1 touchpad cable 2 connector latch 3 touchpad 2 Remove the screws that secure the touchpad to the palmrest and keyboard assembly 3 Raise the palmrest and keyboard assembly to release the touchpad from the slots on the palmrest and keyboard assembly 36 4 Slide and remove the touchpad away from the computer 1 screws 2 2 slots 2 palmrest and keyboard 4 touchpad assembly 37 Replacing the Touchpad A WARNING Before wo
18. fore Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the power adapter port into the slot on the palmrest and keyboard assembly 2 Align the screw hole on the power adapter port with the screw hole on the palmrest and keyboard assembly 3 Connect the power adapter port cable to the system board 4 Adhere the Mylar to the palmrest and keyboard assembly Post requisites 1 Replace the system board 2 Replace the battery 3 Replace the base cover 55 Removing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screws that secure the display cable bracket to the system board 3 Lift the display cable bracket off the system board 4 Using the pull tab disconnect the display cable from the system board 5 Peel off the adhesi
19. ge at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the hard drive assembly to the palmrest and keyboard assembly 2 Using the pull tab disconnect the hard drive cable from the system 20 board 3 4 5 6 Lift the hard drive assembly along with its cable off the palmrest and keyboard assembly 1 screws 2 2 hard drive assembly hard drive cable 4 pulltab Disconnect the interposer from the hard drive Remove the screws that secure the hard drive bracket to the hard drive Lift the hard drive bracket from the hard drive 1 screws 4 2 hard drive 3 hard drive bracket 4 interposer 21 Replacing the Hard Drive A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure Align the screw holes on the hard drive with
20. he I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the hard drive 4 Remove the wireless card 5 Remove the coin cell battery Procedure 1 Disconnect the l O board cable from the I O board 2 Disconnect the power and volume buttons board cable from the I O board 3 Remove the screw that secures the I O board to the palmrest and 42 keyboard assembly 4 Lift the I O board off the palmrest and keyboard assembly 1 I O board 2 screw power and volume buttons 4 O board cable board cable 43 Replacing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Using the alignment posts place the I O board on the palmrest and keyboard assembly Align
21. in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the power and volume buttons board Procedure 1 Lift the connector latch and disconnect the touchpad cable from the connector on the touchpad 2 Disconnect the speaker cable from the system board 3 Peeloffthe adhesive tapes that secure the speaker cable to the palmrest and keyboard assembly 4 Remove the speaker cable from the routing guides on the palmrest and keyboard assembly 32 5 Release the speakers from the alignment posts and lift the speakers along with its cable off the palmrest and keyboard assembly 1 speaker cable 2 speakers 2 3 touchpad cable 4 connector latch 5 adhesive tapes 4 33 Replacing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Using the alignment posts on the palmrest and keyboard assembly place the speakers on the palmrest and keyboard assembly 2 Route the speaker cable through the routing guid
22. ipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the system setup after you replace the system board Procedure 10 11 Align the screw holes on the system board with the screw holes on the palmrest and keyboard assembly Replace the screw that secures the system board to the palmrest and keyboard assembly Connect the power adapter port cable and the speaker cable to the system board Slide the touchpad cable into the connector on the system board and press down the latch to secure the cable Slide the keyboard cable into the keyboard cable connector and push the connector latches in to secure the cable Connect the l O board cable and the hard drive cable to the system board Slide the Windows button board cable into the connector on the system board and press down the latch to secure the cable Adhere the tape on the Windows button board connector to secure the cable Connect the display cable to the system board Align the screw holes on the display cable bracket with the screw holes on the system board Replace the screws that secure the display cable bracket to the system
23. itl 61 Procedure pre edet eb ew e ete ed eee teo rts 61 Replacing the Display Back Cover and Antenna Assembly ste O Dios su cite dad iles att eral iced bi Een 63 A b c tones es tr uM ioo QE 65 Postsrequisites eie el es ed e Sale tah Meet 63 Removing the Display HiNges ooooconcconcconocorccoronornaronos 64 PRETEOUISILES inuito A e Irt tcl UU M uu e 64 Proced tes suere een O RE HER raged gee ae Re EA a eet owes 64 Replacing the Display Hinges sess 66 Procedure stesse otn tet S ope tue ctt 66 PoSt Tequlisites x teoria nA TOt d t ERE 66 Removing the Camera sess 67 Prerequisite Sien ea eedem ense ene 67 Procedures itenim A 67 Replacing the Camera 69 o A Mea I RN 69 Postsrequisites ctv yn Retail teu nin AR 69 Removing the Windows Button Board 70 Prerequisites et eb e P tet be reet me ttt 70 a i e eet ec t te HR eb c p e e 70 Replacing the Windows Button Board 72 Procedure sce ntque n edite d sec ee ares 72 POSESPEQUISICES dete ose edere cete m du e oer 72 Removing the Display Cable 75 Prerequisitesz uice ut oa e dtt e att ut eas 73 Proc coo tien ette et tret tee d eal nie de o 0 a tede 73 Replacing the Display Cable 76 Proced te ed e eie Po RI ae te malen 76 Postsrequisiteszc sco ERE Dn CR E 76 Flashirig the BIOS ta 77 Getting Help and Contacting DelL
24. king Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot on the system board 2 Insert the wireless card at an angle into the wireless card slot 3 Align the screw hole on the wireless card with the screw hole on the system board 4 Replace the screw that secures the wireless card to the system board 5 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle white Auxiliary black triangle black Post requisites 1 Replace the battery 2 Replace the base cover 28 Removing the Power and Volume Buttons Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites
25. lace the camera module on the display bezel and snap it into place Post requisites Replace the display back cover and antenna assembly Replace the display assembly Replace the battery hWDN BF Replace the base cover 69 Removing the Windows Button Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly hWN Hn Procedure A CAUTION Place the display panel assembly on a soft and clean surface to avoid scratching the display 1 Place the display panel assembly face down on a flat surface Peel off the adhesive tape to access the Windows button board cable 3 Lift the connector latches and disconnect the Windows button board cable and the touch board cable from the Windows button board 4 Remove the screw that secures the Windows button board to the display bezel 70 5 Lift the Windows button board off the display bezel 1 adhesive tape 2 Windows button board cable Windows button board 4 touch board cable 5 screw 71 R
26. mpliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the display assembly Procedure Using a plastic scribe pry the display panel assembly off the display back cover and antenna assembly 61 1 display panel assembly 2 plastic scribe display back cover and antenna assembly 62 Replacing the Display Back Cover and Antenna Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the display panel assembly with the display back cover and antenna assembly and gently snap the display back cover and antenna assembly into place Post requisites 1 Replace the display assembly 2 Replace the battery 3 Replace the base cover 63 Removing the Display Hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance
27. mputer base 3 Using a plastic scribe pry the base cover out of the computer base 1 plastic scribe 2 base cover 3 screws 9 12 Replacing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Replace the screws that secure the base cover to the computer base 15 Removing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Remove the screws that secure the battery to the palmrest and keyboard assembly 2 Remove the hard drive cable from the routing guides on the battery 3 Liftthe battery off the palmrest and keyboard assembly 1 hard drive cable 2 screws 3
28. ng the System Board sees 45 Pieredquisitessz eines Go Obiter ea um tatoo ts ra tale co eat en 45 o ue tette Delete t e te et te et ER P t Pe Pos o teh oe bea Hed 45 Replacing the System Board sss 49 Proced te steer aeo eH nO 49 A A a pn RR de 50 Entering the Service Tag in the BIOS 50 Removing the Power Adapter Port 51 Prerequisites i os teme vetere rec noie a tides et e des 51 Procedure nto o bac ob ULIS buts m amete dose idum do e 51 Replacing the Power Adapter Port ss 55 A e Luca co Lor mte mem ciue Lf rao ace 55 Post zredulsites ecce ie atta eA TI P d Pee be denen den 53 Removing the Display Assembyly ssssss 54 Pr eredquisites centeno opere epe dh earliness 54 PrOCedULec e uei iecur 54 Replacing the Display Assembly 57 Procedures seo Sb e eT siepe 57 PoSteredulsites radiacion 57 Removing the Palmrest and Keyboard Assembly 58 Pr r dqulsites x t nete ote ate ce P E IP 58 Procedure Rote e Re eere ee eee Pee Gu c e o det 58 Replacing the Palmrest and Keyboard Assembly 60 Procedure sea odo eot et e e TERRE REN RT NEN 60 P ostsrequisitesz su o a ira RENE HR PR OREMUS une Dad cda 60 Removing the Display Back Cover and Antenna Assembly seis ease tect ile iade eg etna ade DU dd 61 Prerequisit amp s eite temet e teet epe t cert
29. on that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Replace the battery 2 Replace the base cover 25 Removing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the system board 26 3 Slide the wireless card from the wireless card slot on the system board 1 antenna cables 2 2 wireless card 3 wireless card slot 4 screw 27 Replacing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Wor
30. ove the memory module 4 Remove the processor fan and heat sink assembly Procedure 1 Remove the screws that secure the display cable bracket to the system board and lift the display cable bracket off the system board Using the pull tab disconnect the display cable from the system board Peel off the adhesive tape on the Windows button board connector to access the Windows button board cable 45 4 Liftthe connector latch and disconnect the Windows button board cable from the system board 1 screws 2 2 display cable bracket 3 display cable 4 windows button board cable 5 adhesive tape 5 Using the pull tab disconnect the I O board cable and the hard drive cable from the system board 6 Release the connector latches and disconnect the keyboard cable from the system board 7 Lift the connector latch and disconnect the touchpad cable from the system board 46 8 Disconnect the speaker cable and the power adapter port cable from the system board 1 1 O board cable 2 keyboard cable 3 hard drive cable 4 touchpad cable 5 speaker cable 6 power adapter port cable 9 Remove the screw that secures the system board to the palmrest and keyboard assembly 47 10 Lift the system board off the palmrest and keyboard assembly 1 screw 2 system board palmrest and keyboard assembly 48 Replacing the System Board A Es WARNING Before working inside your computer read the safety information that sh
31. page at dell com regulatory_compliance A D bb A WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly orient
32. rking inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the tabs on the touchpad into the slots on the palmrest and keyboard assembly 2 Align the screw holes on the touchpad with the screw holes on the palmrest and keyboard assembly 3 Replace the screws that secure the touchpad to the palmrest and keyboard assembly 4 Slide the touchpad cable into the touchpad connector and press down the latch to secure the cable Post requisites 1 Replace the battery 2 Replace the base cover 38 Removing the Processor Fan and Heat Sink Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it A CAUTION To ensure maximum cooling for the processor do not touch th
33. the display assembly to the palmrest and keyboard assembly 4 Turn the computer over and close the display 5 Slide the Windows button board connector into the connector latch on the system board and press down the latch to secure the cable 6 Adhere the tape to the Windows button board cable 7 Connect the display cable to the system board 8 Align the screw holes on the display cable bracket with the screw holes on the system board 9 Replace the screws that secure the display cable bracket to the system board 10 Connect the antenna cables to the wireless card Post requisites 1 Replace the battery 2 Replace the base cover 57 Removing the Palmrest and Keyboard Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites AN A UM bh WN HG Remove the base cover Remove the battery Follow the procedure from step 1 to step 3 in Removing the Hard Drive Remove the I O board Remove the speakers Remove the display assembly Remove the power adapter port Remove the system board Procedure After performing the steps in prerequisites we are left with th
34. the screw hole on the I O board with the screw hole on the palmrest and keyboard assembly Replace the screw that secures the I O board to the palmrest and keyboard assembly Connect the power and volume buttons board cable to the I O board Connect the l O board cable to the I O board Post requisites a Bb WANP 44 Replace the coin cell battery Replace the wireless card Replace the hard drive Replace the battery Replace the base cover Removing the System Board A Es Es Es WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the system setup after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using System Setup You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites 1 Remove the base cover 2 Remove the battery 3 Rem
35. the screw holes on the hard drive bracket 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Connect the interposer to the hard drive 4 Align the screw holes on the hard drive assembly with the screw holes on the palmrest and keyboard assembly 5 Replace the screws that secure the hard drive assembly to the palmrest and keyboard assembly 6 Connect the hard drive cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover 22 Removing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the base cover 2 Remove the battery Procedure Using a plastic scribe gently pry the coin cell battery out of the battery socket on the system board 23 1 3 24 plastic scribe battery socket 2 coin cell battery Replacing the Coin Cell Battery A WARNING Before working inside your computer read the safety informati
36. tory_compliance Prerequisites Remove the base cover Remove the battery Remove the display assembly Remove the display back cover and antenna assembly U A NN HP Remove the camera Procedure 1 Peel off the adhesive tape to access the Windows button board cable 2 Liftthe connector latch and disconnect the Windows button board cable from the Windows button board 73 3 Liftthe connector latch and disconnect the display cable from the touch board 1 adhesive tape 2 connector latch for Windows button board cable 3 Windows button board 4 connector latch for display cable cable 5 display panel 6 display cable 4 Note the display cable routing and remove the display cable from the routing guides on the display bezel 74 5 Lift the display cable off the display bezel 1 display cable 2 routing guides 75 Replacing the Display Cable A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Route the display cable through the routing guides on the display bezel 2 Slide the display cable into the connector on the touch board and press A down the
37. ve tape to access the Windows button board cable 54 6 Lift the connector latch and disconnect the Windows button board cable 1 wireless card 2 antenna cables 2 3 screws 2 4 display cable bracket 5 display cable 6 windows button board cable 7 adhesive tape 8 system board Turn the computer over and open the display as far as possible CAUTION Place the computer on a soft and clean surface to avoid scratching the display Place the computer face down on a flat surface Remove the screws that secure the display assembly to the palmrest and keyboard assembly 55 10 Lift the display assembly off the palmrest and keyboard assembly 1 display assembly 2 screws 2 3 display hinges 2 56 Replacing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION Place the computer on a soft and clean surface to avoid scratching the display 1 Place the display assembly on the palmrest and keyboard assembly Align the screw holes on the display hinges with the screw holes on the palmrest and keyboard assembly 3 Replace the screws that secure

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