DELL Inspiron 3531
Contents
1. Availability varies by country and product and some services may not be available in your country 82 NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 832. display back cover 2 Replace the screws that secure the display hinges to the display back cover Post requisites Replace the display bezel Replace the display assembly Replace the palm rest Replace the keyboard Replace the optical drive filler Replace the base cover NAO 010 PWD PF Replace the battery 69 Removing the Display Panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Remove the optical drive filler Remove the keyboard Remove the palm rest Remove the display assembly Remove the display bezel N Au hb WAN PF 70 Procedure 1 Remove the screws that secure the display panel to the display back cover 2 Gently lift the display panel turn it over and place it on a flat and clean surface 1 display panel 2 display back cover screws 4 3 Peel off the tape that secures the display cable to the display panel 4 Disconnect the display cable from the display panel 71 5 Lift the display panel from the surface 1 display panel 2 display back cover tape 4 display cable 72
3. with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the battery into the slots on the battery bay and snap the battery into place K NOTE Make sure the battery release latches are secured 2 Turn the computer over and open the display as far as possible 13 Removing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Loosen the captive screws that secure the base cover to the computer base 2 Using your fingertips pry the base cover from the computer base 14 3 Lift the base cover at an angle and remove it from the computer base 1 tabs 3 2 base cover 3 captive screws 2 15 Replacing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working
4. 32 Prerequisites dao Loto ele actos e a IRE DE ASS 32 Procedures eee nte op tt ec ne mt ae eet 32 Replacing the Wireless Card eseesese 54 A pee 54 Post Tredulsites cort ero RE redu eq vente 54 Removing the Palm Rest 55 Prerequisitesz sen roe ut tette ani aa ut ds 35 Proced re stre etit cat lor tre e eet de dl o alt dio de 36 Replacing the Palm Rest eese 40 POC tii ac eei E 40 Post requisitesc seo ERE ERE a lea ud S 40 Removing the Light Extender Tube 41 Pi redquisites cm se eme orci dI peta aoe estan seta dier MNT DR At ee 41 Procedure eo sies eee ec ie b e c bed 41 Replacing the Light Extender Tube 43 A A abeueltee eelatieest a bres th eth teed ded lean dh eternal 43 Posteregulsites es dia 43 Removing the System Board sess 44 Preregtisite Snes tae se 44 Proced ra RA 45 Replacing the System Board sess 47 o et aeo iiie deti e eec ded 47 Post redulsites 0 n dant eo tao fe ut de t debet dat 47 Entering the Service Tag in the BIOS e 48 Removing the Heat Sink Assembly 49 PEEFEGUISILES ad sesto onto rit dit 49 Procedure eter Rete o e tee tet e IL e eerte dts 49 Replacing the Heat Sink AssembWly 51 PIOCeqdUle ca tomen etie dto BE BRE ute PG er E Re
5. Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Tighten the captive screws that secure the base cover to the computer base Post requisites Replace the battery 16 Removing the Optical Drive Filler A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Remove the screw that secures the optical drive filler to the computer base 2 Using your fingertips slide the optical drive filler out of the optical drive filler bay 1 optical drive filler 2 screw 17 Replacing the Optical Drive Filler A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside You
6. Inspiron 15 Service Manual Computer Model Inspiron 15 3531 Regulatory Model P28F Regulatory Type P28F005 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 05 Rev ADO Contents Before Working Inside Your Computer 9 Before YOU BEGIN ina e eder tie i Rt tede rte cre TE Rag 9 Safety ASTUCIA tiie none rel ett onde row esate ala a 9 Recommended Tools cc CIRCO B RE EKTET 10 After Working Inside Your Computer sss 11 Removing the Battery sse 12 Procedures aed aate aiit A i i eter t rete 12 Replacing the Battery oooooocconiconccocccononcocnraccrnnnrncnnncnrnnnnnnnnos 15 Proced r bte ot vest ee ete Ue Re e e e ts 15 Removing the Base Cover 14 Prerrequisito A oe E ite ae ee IM antes 14 Proced
7. Proced re t re A 68 Replacing the Display Hinges esses 69 Proced te e peret Sue aet ate 69 POSt FEQUISICES ce ERE RE UU ERROREM ER DEA ca 69 Removing the Display Panel 70 PE r amp qulsites rm Seeders tret eese te esi ires e IR EN T a CER a 70 Procedure e i iw ne wae bre ec hp aec ees 71 Replacing the Display PaneL sess 75 Procedure itte tu vente eben e Pee en len etat 73 A AAA A o LAR C 73 Removing the Camera sss 74 Prerrequisito 74 O O O NO 75 Replacing the Camera sse 77 Procedure dean b eee e nee rette des 77 PoststequisiteS att toro tan do td tete sit a f tu de breton 77 Removing the Power Adapter Port 78 Prerequisit s O e eL o HU A dae 78 Procedure eoe EO n nensis 78 Replacing the Power Adapter Port sss 80 Proced res u n cmo mec emet b eC RN e DR da o al 80 POSt Tequlsites rettet abt et e ten 80 Flashing the BOS coman 81 Getting Help and Contacting DelL 82 Self Help Resoutees u oec Al eee Contacting Dell Before Working Inside Your Computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts K NOTE The images in this document may differ from your computer depending on the configuration you ordered Before
8. Replacing the Display Panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Connect the display cable to the display panel and adhere the tape to the display cable Gently place the display panel on the display back cover Align the screw holes on the display panel with the screw holes on the display back cover Replace the screws that secure the display panel to the display back cover Post requisites NAO wu PWD PF Replace the display bezel Replace the display assembly Replace the palm rest Replace the keyboard Replace the optical drive filler Replace the base cover Replace the battery 73 Removing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Remove the
9. You Begin 1 Save and close all open files and exit all open applications Shut down your computer Windows 8 1 On the Start screen click or tap the power icon Oo Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety A WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A D bb A WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION To avoid damaging the components and cards han
10. able and speaker cable from the system board 1 power adapter port cable 2 display cable tape 4 speaker cable 3 Remove the screw that secures the system board to the computer base 4 Liftthe system board at an angle and release the ports on the system board from the slots on the computer base 45 5 Turn the system board over and place it on a clean and flat surface 1 system board 2 screw 6 Follow the procedure from step 1 to step 3 in Removing the Heat Sink Assembly 46 Replacing the System Board A Es WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the System Setup after you replace the system board Procedure Follow the procedure from step 1 to step 4 in Replacing the Heat Sink Assembly 2 Turn the system board over 3 Slide the system board ports into the slots on the computer base 4 Align the screw hole on the system board with the screw hole on the computer base A CAUTION Make sure that no cables are placed under the system board 5 Replace the screw tha
11. aving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 Removing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Slide the battery release latches to the unlock position 3 Using your fingertips lift the battery at an angle and remove the battery off the battery bay 1 battery release latches 2 2 battery 4 Turn the computer over and open the display as far as possible 5 Press and hold the power button for 5 seconds after the computer is unplugged to ground the system board 12 Replacing the Battery A WARNING Before working inside your computer read the safety information that shipped
12. cover Align the screw holes on the display panel with the screw holes on the display back cover Replace the screws that secure the display panel to the display back cover Post requisites NOU PWD BP Replace the display bezel Replace the display assembly Replace the palm rest Replace the keyboard Replace the optical drive filler Replace the base cover Replace the battery 77 Removing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Remove the optical drive filler Remove the keyboard Remove the palm rest Remove the wireless card Remove the display assembly NOU PWN PF Procedure 1 Disconnect the power adapter port cable from the system board 2 Remove the power adapter port cable from the routing guides on the computer base 78 3 Lift the power adapter port along with ts cable off the computer base 1 power adapter port 2 power adapter port cable 79 Replacing the Power Adapter Port A WARNING Before working inside your computer read the safety informati
13. display hinges 2 61 Replacing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the display hinges with the screw holes on the computer base 2 Replace the screws that secure the display hinges to the computer base 3 Route the display cable through the routing guides on the computer base 4 Connect the display cable to the system board and adhere the tape to the display cable 5 Route the antenna cables through the routing guides on the computer base 6 Connect the antenna cables to the wireless card See Replacing the Wireless Card 7 Close the display and turn the computer over 8 Replace the screws that secure the display hinges to the computer base 9 Turn the computer over and open the display as far as possible Post requisites 1 Replace the palm rest 2 Replace the keyboard 3 Replace the optical drive filler 4 Replace the base cover 5 Replace the battery 62 Removing the Display Bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the ste
14. dle them by their edges and avoid touching pins and contacts CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly oriented and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools e Philips screwdriver e Plastic scribe 10 After Working Inside Your Computer A CAUTION Le
15. e computer over and open the display as far as possible Post requisites 1 Replace the keyboard 2 Replace the base cover 3 Replace the battery 40 Removing the Light Extender Tube A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Remove the keyboard hWDN BE Remove the palm rest Procedure Note the light extender tube alignment lift the light extender tube at an angle and remove it from the slot on the speaker 41 1 42 speaker 2 light extender tube Replacing the Light Extender Tube A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the light extender tube into the slot on the computer base and place it in the slot on the speaker Post requisites Replace the
16. ery 27 Removing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Turn the computer over and open the display as far as possible 2 Using a plastic scribe release the tabs that secure the keyboard to the palm rest 28 3 Carefully turn the keyboard over and place it on the palm rest 1 plastic scribe 2 keyboard 3 tabs 5 4 palm rest 4 Liftthe connector latch and disconnect the keyboard cable from the system board 29 5 Lift the keyboard along with the cable off the palm rest 1 connector latch 2 keyboard cable 3 keyboard 50 Replacing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the keyboard cable into the system board connector and press down on
17. est Replace the keyboard Replace the optical drive filler Replace the base cover Replace the battery Removing the Display Hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Remove the optical drive filler Remove the keyboard Remove the palm rest Remove the display assembly Remove the display bezel N Au hb WAN PF 67 Procedure 1 Remove the screws that secure the display hinges to the display back cover 2 Lift the display hinges off the display back cover 1 display hinges 2 2 screws 8 3 display back cover 68 Replacing the Display Hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinges with the screw holes on the
18. g the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Remove the optical drive filler Remove the keyboard oU NP Remove the palm rest 58 Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the display hinges to the computer base 1 screws 2 2 computer base 3 Turn the computer over and open the display as far as possible 4 Disconnect the antenna cables from the wireless card See Removing the Wireless Card 5 Note the antenna cables routing and remove the cables from the routing guides on the computer base 6 Peeloff the tape that secures the display cable to the system board 7 Disconnect the display cable from the system board 59 8 Note the display cable routing and remove the cable from the routing guides on the computer base 1 antenna cables 2 2 display cable tape 9 Remove the screws that secure the display hinges to the computer base 60 10 Lift the display assembly off the computer base 1 display assembly 2 screws 3 3
19. he battery socket on the system board 52 3 coin cell battery plastic scribe 2 battery socket 53 Replacing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the System Board Replace the palm rest Replace the wireless card Replace the keyboard Follow the procedure from step 3 to step 5 in Replacing the Hard Drive Replace the base cover NO 0 BW DN Replace the battery 54 Removing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Follow the
20. he pull tab lift the hard drive assembly at an angle and remove it from the computer base 1 screws 2 2 hard drive assembly 3 pull tab 4 system board connector 4 Remove the screws that secure the hard drive bracket to the hard drive 25 5 Liftthe hard drive bracket off the hard drive 3 1 hard drive bracket 2 screws 2 pulltab 4 hard drive 26 Replacing the Hard Drive A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure Align the screw holes on the hard drive bracket with the screw holes on the hard drive 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Slide the hard drive assembly into the slot on the computer base and place the hard drive assembly on the computer base 4 Using the pull tab slide the hard drive assembly towards the system board connector to connect the hard drive assembly to the system board 5 Replace the screws that secure the hard drive assembly to the computer base Post requisites 1 Replace the base cover 2 Replace the batt
21. isites NOU hb WA NP Remove the battery Remove the base cover Follow the procedure from step 1 to step 3 in Removing the Hard Drive Remove the keyboard Remove the wireless card Remove the palm rest Follow the procedure from step 1 to step 5 in Removing the System Board Procedure Es 1 2 NOTE The heat sink assembly may look different on your computer depending on the configuration you ordered Disconnect the fan cable from the system board In sequential order indicated on the heat sink assembly remove the screws that secure the heat sink assembly to the system board 49 3 Liftthe heat sink assembly off the system board 1 fan cable 2 screws 4 heat sink assembly 50 Replacing the Heat Sink Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Incorrect alignment of the heat sink can cause damage to the system board and processor Procedure 1 Clean the thermal grease from the bottom of the heat sink assembly and reapply it 2 Align the screw holes on the heat sink assembly with the screw holes on the system board 3 In sequen
22. king Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance 21 Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 tab 2 notch 3 memory module 22 Post requisites 1 Replace the base cover 2 Replace the battery 23 Removing the Hard Drive A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state Prerequisites 1 Remove the battery 2 Remove the base cover Procedure 1 Remove the screws that secure the hard drive assembly to the computer base 2 Slide the hard drive assembly away from the system board connector to 24 disconnect the hard drive assembly from the system board 3 Using t
23. m reinen 51 POSE f edulsiteS unco otra Ha ra Ed a deba dea et liane Erden 51 Removing the Coin Cell Battery ooooococcnncnnccnoccconcnnos 52 Prer dulsitess s acte pe eem tm tie mtt ta ated 52 Proced re eee tet ett rente e qe ob i eet ts 52 Replacing the Coin Cell Battery susse 54 Procede neike rere tH et eR Ir tene 54 Post fedulisites cp m epa eta aora 54 Removing the Speakers sessseee 55 Prerequisites oe pce tr dr ries 55 Proced re e a Ae ii p e eh RO a eb eec parten 56 Replacing the Speakers 57 POC Utiles ls teo 57 Post TeQuiSiteS oooooonoconocococonocnooncoononononnnoonnonnnonnnoonnn nono nnnn crono nono erre nennen 57 Removing the Display AsseMbly o ocoooooocccccccccccccconconconannnon 58 Prerrequisito en bed om a e ERG 58 Procedure ios ono vest e teta eres UTER eoe eta 59 Replacing the Display AssembWly susse 62 POC ici de ete e e e els 62 Postsregqulsites e ro o el im tah e d ts 62 Removing the Display BezeLl sss 63 Prerequisites a UE ar De oe dat cpu M Dei ed 65 Procedure donee ipee ran mt e net dn dee tme mets 64 Replacing the Display Bezel ooooocooconcconoconoconoconoconccornononon 66 A debi eto ue itd 66 POSt Tequlsites uec dre ab e e td 66 Removing the Display Hinges esses 67 Prer dulsitess cues obo dotum mmt t tute tms 67
24. mputer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen 81 Getting Help and Contacting Dell Self Help Resources You can get information and help on Dell products and services using these online self help resources Self Help Information Accessing Windows Help Information about Dell products and services Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on Information about Microsoft Windows 8 8 1 Information about Microsoft Windows 7 Learn about your operating system setting up and using your computer data backup diagnostics and so on Contacting Dell Self Help Options Windows 8 1 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support See dell com See dell com support See dell com windows8 Click Start All Programs Dell Help Documentation See Me and My Dell at dell com support manuals To contact Dell for sales technical support or customer service issues see dell com contactdell NOTE
25. on that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the power adapter port into the slot on the computer base 2 Route the power adapter port cable through the routing guides on the computer base 3 Connect the power adapter port cable to the system board Post requisites Replace the display assembly Replace the wireless card Replace the palm rest Replace the keyboard Replace the optical drive filler Replace the base cover N OU i3 UN HL Replace the battery 80 Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 10 11 Turn on the computer Go to dell com support Ifyou have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computer s Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Get Drivers and Downloads Click View All Drivers In the Operating System drop down select the operating system installed on your co
26. optical drive filler Remove the keyboard Remove the palm rest Remove the display assembly Remove the display bezel N Au hb WAN PF 74 Procedure 1 Remove the screws that secure the display panel to the display back cover 2 Gently lift the display panel turn it over and place it on a flat and clean surface 1 display panel 2 display back screw 3 screws 4 3 Remove the screw that secures the camera module to the display back cover 4 Disconnect the camera cable from the camera module 5 Carefully pry out the camera module from the display back cover 75 6 Lift the camera module at an angle and release it from the tab on the display back cover 1 camera module 2 screw camera cable 4 tab 76 Replacing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the camera under the tab on the display back cover and adhere the camera module to the display back cover Connect the camera cable to the camera module Replace the screw that secures the camera module to the display back cover Gently place the display panel on the display back
27. palm rest Replace the keyboard Replace the base cover BhWN BF Replace the battery 43 Removing the System Board A Es Es Es WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the System Setup after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using System Setup You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites 0 oU UN BE 44 Remove the battery Remove the base cover Remove the memory module Follow the procedure from step 1 to step 3 in Removing the Hard Drive Remove the keyboard Remove the wireless card Remove the palm rest Remove the light extender tube Procedure 1 Peel off the tape that secures the display cable to the system board 2 Disconnect the display cable power adapter port c
28. procedure from step 1 to step 3 in Removing the Hard Drive Remove the keyboard Remove the wireless card Remove the palm rest Remove the light extender tube ANA UO BRWYDN BE Follow the procedure from step 1 to step 5 in Removing the System Board 55 Procedure 1 Note the speaker cable routing and remove the cable from the routing guides on the computer base 2 Liftthe speakers along with the cable off the computer base 1 speakers 2 2 speaker cable 56 Replacing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the speakers using the alignment posts on the computer base and snap the speakers into place 2 Route the speaker cable through the routing guides on the computer base Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the System Board 2 Replace the light extender tube 3 Replace the palm rest 4 Replace the wireless card 5 Replace the keyboard 6 Follow the procedure from step 3 to step 5 in Replacing the Hard Drive 7 Replace the base cover 8 Replace the battery 57 Removin
29. ps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Remove the optical drive filler Remove the keyboard Remove the palm rest Remove the display assembly O 010 5 UN BE 63 Procedure 1 Press and lift the hinge covers off the display bezel 1 hinge covers 2 2 display bezel 2 Using your fingertips carefully pry up the inside edges of the display bezel and lift the display bezel off the display back cover 64 1 display bezel 2 display back cover 65 Replacing the Display Bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the display bezel with the display back cover and gently snap the display bezel into place Align the hinge covers with the display hinges and snap the hinge covers into place Post requisites Aun RWYNY BE 66 Replace the display assembly Replace the palm r
30. r Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the optical drive filler into the optical drive filler bay and align the screw hole on the optical drive filler with the screw hole on computer base 2 Replace the screw that secures the optical drive filler to the computer base Post requisites Replace the battery 18 Removing the Memory Module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 19 Procedure 1 Using your fingertips pry apart the securing clips on each end of the memory module slot until the memory module pops up 2 Slide and remove the memory module from the memory module slot 1 securing clips 2 2 memory module slot 3 memory module 20 Replacing the Memory Module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Wor
31. re the palm rest to the computer base 1 screws 5 2 palm rest 4 Close the display and turn the computer over 37 5 Remove the screws that secure the palm rest to the computer base 1 screws 10 2 computer base 6 Turn the computer over and open the display as far as possible 7 Using a plastic scribe gently release the tabs on the palm rest from the slots on the computer base 58 8 Lift the palm rest at an angle and remove it from the computer base 1 palmrest 2 plastic scribe 39 Replacing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the palm rest with the screw holes on the computer base and snap the palm rest into place 2 Replace the screws that secure the palm rest to the computer base 3 Adhere the power button cable to the palm rest 4 Slide the touchpad cable and the power button cable into the system board connectors and press down on the connector latches to secure the cables 5 Close the display and turn the computer over 6 Replace the screws that secure the palm rest to the computer base 7 Turn th
32. res scatola E ua utt iU ur ttv tet dts 14 Replacing the Base Cover ssseeeeee 16 Procedure e Reborn in eedem te t o ce diete 16 Post requisites n c oh Aves ue o e eene dee 16 Removing the Optical Drive Filler sss 17 Prerequisites set iris qu Ce epe oe eae ees 17 Procedures s usc EE A des iir AP UM ALD DHL CO MARO CM Uu 17 Replacing the Optical Drive Filler 18 Procedure duos n AA e n e e eb bud 18 P ost requisites coe Bao E ETUR pl ba Loreto 18 Removing the Memory Module sssss 19 Prer dulsitess c ten Dub OA 19 Proced re eet re Rete eter mt e eet ee d alt do dea 20 Replacing the Memory Module sssss 21 Proced ltes i eme HEU Sn giant 22 Post requisitesc sco E HERREN ce PR OEC RE ARAS 23 Removing the Hard Drive 24 AE E E EEE E reta Dewan aa 24 Procedure on dp arvo a o ite o e EORR t 24 Replacing the Hard Drive seeeeen 27 Procedure tdeo orte ta eb ed te Be dle dette 27 A eene nnne nnne nnne entertain 27 Removing the Keyboard sess 28 Prerrequisito m EE UR UE 28 Procedure icit bte cm TUTO e imu apa 28 Replacing the Keyboard sse 31 o A 31 PosterequisiteSiuiia tabe pede t t di eet e ge e dose canard 31 Removing the Wireless Card sessssss
33. rocedure 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Insert the wireless card at an angle into the slot 3 Pressthe other end of the wireless card down and replace the screw that secures the wireless card to the computer base 4 Connectthe antenna cables to the wireless card The following table provides the antenna cable color schemes for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black Post requisites 1 Replace the keyboard 2 Replace the battery 34 Removing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the keyboard 35 Procedure 1 Lift the connector latches and using the pull tabs disconnect the touchpad cable and power button cable from the system board 2 Note the power button cable routing and peel it off the palm rest 1 power button cable 2 connector latches 2 3 touchpad cable 4 pull tabs 2 36 3 Remove the screws that secu
34. t secures the system board to the computer base 6 Connect the display cable power adapter port cable and speaker cable to the system board 7 Adhere the tape to the display cable Post requisites 1 Replace the light extender tube 2 Replace the palm rest 3 Replace the wireless card 4 Replace the keyboard 5 Follow the procedure from step 3 to step 5 in Replacing the Hard Drive 6 Replace the memory module 7 Replace the base cover 8 Replace the battery 47 48 Entering the Service Tag in the BIOS 1 Turn on the computer Press F2 when the DELL logo is displayed to enter System Setup Navigate to the Main tab and enter the Service Tag in the Service Tag Input field Removing the Heat Sink Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION To ensure maximum cooling for the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequ
35. the connector latch to secure the cable 2 Carefully turn the keyboard over slide the tabs on the keyboard into the slots on the palm rest and snap the keyboard into place 3 Close the display and turn the computer over Post requisites Replace the battery 51 Removing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the keyboard Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the computer base 32 3 Slide the wireless card out of the wireless card slot 1 wireless card slot 2 antenna cables 2 3 screw 4 wireless card 5 notch 6 tab 33 Replacing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance P
36. tial order indicated on the heat sink assembly replace the screws that secure the heat sink assembly to the system board 4 Connect the fan cable to the system board Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the System Board Replace the palm rest Replace the wireless card Replace the keyboard Follow the procedure from step 3 to step 5 in Replacing the Hard Drive Replace the base cover NOU BW IN Replace the battery 51 Removing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites Remove the battery Remove the base cover Follow the procedure from step 1 to step 3 in Removing the Hard Drive Remove the keyboard Remove the wireless card Remove the palm rest NOU hh UN HL Follow the procedure from step 1 to step 5 in Removing the System Board Procedure Using a plastic scribe gently pry out the coin cell battery out of t
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