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Lenovo ThinkServer TS440

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1. p vaa Figure 42 Removing the TR 500 Key from the ThinkServer RAID 500 Adapter 8 Reinstall any parts or reconnect any cables that you have removed 9 Reinstall the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 10 If you are instructed to return the old TR 500 Key follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 163 Because the hardware RAID 5 and 50 levels are not available without the TR 500 key you might need to reconfigure RAID for your server For information about how to configure the hardware RAID refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server Chapter 6 Installing removing or replacing hardware 87 Installing or removing the ThinkServer RAID 700 Battery This topic provides instructions on how to install or remove the ThinkServer RAID 700 Battery hereinafter referred to as the TR 700 Battery if your server has a ThinkServer RAID 700 Adapter installed The TR 700 Battery protects the integrity of the cached data on the ThinkServer RAID 700 Adapter by providing backup power up to 72 ho
2. J 1 J mm mm ma mm LOOO OOo An Figure 105 Removing the screws that secure the heat sink and fan assembly 7 Gently twist the heat sink and fan assembly to free it from the microprocessor and then lift the heat sink and fan assembly off the system board 8 Lay aside the old heat sink and fan assembly Touch the static protective package that contains the new heat sink and fan assembly to any unpainted surface on the outside of the server Then remove the new heat sink and fan assembly from the package Notes e When handling the heat sink and fan assembly do not touch the thermal grease on the bottom of it e Before installing the new heat sink and fan assembly use the cleaning pad that comes with the new heat sink and fan assembly to wipe the thermal grease from the top of the microprocessor Dispose of the cleaning pad after all thermal grease is removed from the microprocessor 9 Place the new heat sink and fan assembly on the system board so that each of the four screws on the new heat sink and fan assembly is inserted into the corresponding mounting stud on the
3. Figure 115 Installing the screws to secure the system board 160 ThinkServer TS440 Hardware Maintenance Manual 11 For the new system board gently press down the small handle on the microprocessor socket and then pull the handle slightly outward to release it from the secured position Then pivot the handle upward until the handle and the microprocessor retainer are in the fully open position Remove the microprocessor socket cover from the microprocessor socket Note Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 116 Removing the microprocessor socket cover 12 Remove the microprocessor from the old system board and install it on the new system board See Replacing the microprocessor on page 151 13 The old system board must be returned with a microprocessor socket cover to protect the pins on the microprocessor socket during shipping and handling Use the microprocessor socket cover removed from the new system board Chapter 6 Installing removing or replacing hardware 161 To install a microprocessor socket cover on the old system board do the following a Ensure that the small handle and the microprocessor retainer are in the fully open position Hold the microprocessor socket cover and align the small triangle J on the socket cover with the beveled corner J on the mi
4. googogogopooppogoo0g doposocooos9s09990o35 DoooSoogs9e0s09So3o8300o3 Dooooosososossecesso 2000000000000000 Fi am L 109 3 Press the release button J to open the handle of the dummy hard disk drive tray Figure 63 Opening the handle of the dummy hard disk drive tray Chapter 6 Installing removing or replacing hardware 4 Pull the handle and carefully slide the dummy hard disk drive tray out of the front of the chassis Figure 64 Removing the dummy hard disk drive tray 5 Touch the static protective package that contains the 2 5 inch solid state drive to any unpainted surface on the outside of the server Then take the solid state drive out of the package Note Do not touch the circuit board on the solid state drive 110 ThinkServer TS440 Hardware Maintenance Manual 6 Position the 2 5 inch solid state drive into the 3 5 inch to 2 5 inch drive adapter as shown in the following illustration Figure 65 Positioning the 2 5 inch solid state drive into the drive adapter 7 Align the two screw holes in the solid state drive with the corresponding holes in the drive adapter Then install the two screws to secure the solid state drive to the drive adapter Figure 66 Installing the screws to secure the solid state drive to the drive adapter Chapter 6 Installing removing or replacing hardware 111 8 Positio
5. Figure 71 Removing the bracket with the solid state drive 5 Remove the five screws that secure the solid state drive and the drive adapter Then remove the solid state drive and the drive adapter from the bracket Pa Figure 72 Removing the screws that secure the solid state drive and the drive adapter 116 ThinkServer TS440 Hardware Maintenance Manual 6 Remove the two screws that secure the solid state drive Figure 73 Removing the screws that secure the solid state drive 7 Lift the solid state drive up to remove it from the drive adapter Figure 74 Removing the solid state drive from the drive adapter 8 Install a new solid state drive See Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay on page 108 9 If you are instructed to return the old solid state drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To configure RAID go to Configuring RAID on page 57 e To complete the replacement go to Completing the parts replacement on page 163 Installing or replacing a hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 Chapter 6 Installing removing or
6. z E ES ES 7 GD n Figure 114 Removing the screws that secure the system board 9 Place the old system board on a clean flat and static protective surface Touch the static protective package that contains the new system board to any unpainted surface on the outside of the server Then remove the new system board from the package Chapter 6 Installing removing or replacing hardware 159 10 Note the orientation of the new system board and carefully place it into the chassis Ensure that the rear connectors on the new system board are inserted into the corresponding holes in the rear panel and the eight screw holes in the new system board are aligned with the corresponding mounting studs on the chassis Then install the eight screws following the recommended numerical sequence as shown to secure the new system board in place ss i A 5 co i oo i pS E Col i HHH HE IS E a O A m a EC E Ee
7. VaR wa es Figure 104 Installing the rear system fan 8 Connect the new rear system fan cable to the rear system fan connector on the system board See System board components on page 39 9 If you are instructed to return the old rear system fan follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Replacing the heat sink and fan assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the heat sink and fan assembly 148 ThinkServer TS440 Hardware Maintenance Manual CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA The heat sink and fan assembly might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the heat sink and fan assembly
8. Slot 0 for a 3 5 inch SATA or SAS hot swap hard E Slot 2 for a 3 5 inch SATA or SAS hot swap hard disk drive E Slot 3 for a 3 5 inch SATA or SAS hot swap hard disk drive do oa Figure 20 Rear view of the backplane for server models with four 3 5 inch hot swap hard disk drive bays E 8 pin power connector Used to connect a power cable H Mini SAS signal cable connector Used to connect the mini SAS connector on one end of the mini SAS signal cable 34 ThinkServer TS440 Hardware Maintenance Manual Backplane for server models with eight 2 5 inch hot swap hard disk drive bays This topic provides information to help you locate the connectors on the backplane for server models with eight 2 5 inch hot swap hard disk drive bays The following illustrations show the connectors on the backplane for server models with eight 2 5 inch hot swap hard disk drive bays i a i a T T H H i H 1 uU 1 1 Y uU 1 l Figure 21 Front view of the backplane for server models with eight 2 5 inch hot swap hard disk drive bays EJ Slot 0 for a 2 5 inch SAS hot swap hard disk drive H Slot 1 for a 2 5 inch SAS hot swap hard disk drive E Slot 2 for a 2 5 inch SAS hot sw
9. Statement 19 A CAUTION Hazardous moving parts Keep fingers and other body parts away Copyright Lenovo 2013 2014 ix Statement 20 A CAUTION A lithium ion battery is provided To avoid possible explosion do not burn the battery Replace the battery only with the Lenovo approved part Recycle or discard the battery as instructed by local regulations Products that are not assessed Typical products that are not assessed include but not limited to the following e Server and IT rack components for example uninterruptible power supplies and current distribution systems e Devices in IT rooms for example bulk storage units and network products e Industrial low voltage switchgear X _ThinkServer TS440 Hardware Maintenance Manual Chapter 1 General information This chapter provides some general information about your product This chapter contains the following items e Introduction on page 1 e Server documentation on page 2 Introduction This user guide for your Lenovo ThinkServer product contains information about the server features specifications component locations configuration instructions hardware replacement procedures and basic troubleshooting and diagnostics Your server comes with a documentation DVD that contains various server documents to help you use and maintain the server Meanwhile your server comes with a ThinkServer EasyStartup DVD that provides a conv
10. The following illustration shows the connectors on the ThinkServer RAID 500 Adapter Figure 16 ThinkServer RAID 500 Adapter C Port 0 Used to connect a mini SAS signal cable See Connecting the cables on page 36 H Port 1 Used to connect a mini SAS signal cable See Connecting the cables on page 36 EJ TR 500 key connector Used to connect a ThinkServer RAID 500 Upgrade Key for Advanced RAID See Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID on page 84 Chapter 3 Product overview 31 ThinkServer RAID 700 Adapter The following illustration shows the connectors on the ThinkServer RAID 700 Adapter K A LEB Bo PD KE BE A Cees ES E N QUA Figure 17 ThinkServer RAID 700 Adapter Ports 7 4 EJ ThinkServer RAID 700 Battery connector El Ports 7 4 Used to connect a mini SAS signal cable See Connecting the cables on page 36 H Ports 3 0 Used to connect a mini SAS signal cable See Connecting the cables on page 36 EJ ThinkServer RAID 700 Battery connector Used to connect a ThinkServer RAID 700 Battery See Installing or removing the ThinkServer RAID 700 Battery on page 88 Hot swap hard disk drive backplane Your server might come with one of the following hot swap hard disk drive and backplane configurations e Five to eight 3 5 inch hot swap SATA or SAS hard disk drives with two backplanes e Up to four 3 5 inch hot swap SATA or SAS hard
11. 3 Locate the optical drive bay where you want to install or replace the RDX drive See Server components on page 23 4 Depending on whether you are installing or replacing an RDX drive do one of the following e If you are installing an RDX drive remove the front bezel See Removing and reinstalling the front bezel on page 69 Then remove the plastic shield for the bay from the front panel Remove the screw fj that secures the metal EMI shield covered on the optical drive bay Insert a finger into the hole in the EMI shield and carefully pull the EMI shield out of the front of the chassis Figure 58 Removing the EMI shield for the upper optical drive bay 104 ThinkServer TS440 Hardware Maintenance Manual e If you are replacing an RDX drive disconnect the signal cable and the power cable from the rear of the RDX drive Press the release button fj in the direction as shown and push the RDX drive from the rear until it is projected from the front of the chassis Then hold the RDX drive from the front and completely slide it out of the chassis Figure 59 Removing the RDX drive 5 Touch the static protective package that contains the new RDX drive to any unpainted surface on the outside of the server Then take the new RDX drive and the signal cable out of the package Chapter 6 Installing removing or replacing hardware 10
12. For where to find the product information label on the chassis see Machine type model and serial number label on page 12 Product name Machine type and model MT M Serial number S N Date of purchase You can register your server with Lenovo by following the instructions at http www lenovo com register When you register your server information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem After you register your server with Lenovo you will receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users Server documentation This topic provides general descriptions of the various documentation for your server and instructions on how to obtain all the documentation Printed documents The following document is printed out and contained in your server package Read Me First This is a multilingual document you should read first This document guides you to read the complete warranty support and safety information on the documentation DVD that comes with your server before using the product This document also provides information about how to find the most up to date information on the Lenovo Support Web site This document includes safety and legal notices that you should read and understand before using the server Documentation DVD The documentation DVD
13. on page 54 and Configuring RAID on page 57 Install any additional drivers needed for added features Refer to the instructions that come with the hardware option Configure Ethernet settings in the operating system by referring to the operating system help This step is not required if the operating system was installed using the ThinkServer EasyStartup program 9 Check for firmware and driver updates See Updating the firmware on page 62 Install other applications Refer to the documentation that comes with the applications that you want to install Copyright Lenovo 2013 2014 5 6 ThinkServer TS440 Hardware Maintenance Manual Chapter 3 Product overview This chapter provides information about the server package features specifications software programs and component locations This chapter contains the following items e Server package on page 7 e Features on page 7 e Specifications on page 11 e Software on page 11 e Locations on page 12 Server package The server package includes the server power cords printed documentation a documentation DVD and software media Note Depending on the model your server might look slightly different from the illustration in this topic Figure 1 Server package Ef Server E Material box including power cords printed documentation a documentation DVD and software media Features This topi
14. SGPIO connector for cable connection To connect the mini SAS signal cable from the system board to the backplane do the following 1 Connect the mini SAS connector J to the mini SAS signal cable connector 0 on the backplane The backplane is installed on the lower hard disk drive cage 2 Connect the four SATA connectors E to the SATA connectors 0 3 on the system board 3 Connect the SGPIO connector J to the SATA SGPIO connector on the system board Figure 23 Mini SAS signal cable with four SATA connectors and one SATA SGPIO connector To connect the power cable from the system board to the backplane connect the 4 pin power connector on one end of the power cable to the 4 pin power connector on the system board Then connect the other power connector on the other end of the power cable to the power connector on the backplane 36 ThinkServer TS440 Hardware Maintenance Manual Note The number on the label for each of the four SATA signal cables indicates the sequence to follow when you are connecting the cables to the corresponding SATA connectors 0 3 on the system board SATA signal cable label System board SATA connector a O SATA connector 1 For information about configuring RAID using the configuration utility for the ThinkServer RAID 100 see Configuring the system BIOS to enable onboard SATA RAID functionality on page 59 Refer to the following topics for information about the connector locations e
15. Server components on page 23 4 Depending on whether you are installing or replacing an optical drive do one of the following e f you are installing a secondary optical drive in the upper optical drive bay remove the front bezel See Removing and reinstalling the front bezel on page 69 Then remove the plastic shield for the bay from the front panel Remove the screw fj that secures the metal EMI shield covered on the upper optical drive bay Insert a finger into the hole in the EMI shield and carefully pull the EMI shield out of the front of the chassis Figure 45 Removing the EMI shield for the upper optical drive bay 92 ThinkServer TS440 Hardware Maintenance Manual e If you are replacing an optical drive disconnect the signal cable and the power cable from the rear of the optical drive Press the release button J in the direction as shown and push the optical drive from the rear until it is projected from the front of the chassis Then hold the optical drive from the front and completely slide it out of the chassis Figure 46 Removing the optical drive 5 Touch the static protective package that contains the new optical drive to any unpainted surface on the outside of the server Then take the new optical drive and the signal cable out of the package Chapter 6 Installing removing or replacing hardware 93 6 Slide
16. TR 700 Battery 88 installing and using MegaRAID Storage Manager program 62 interface Setup Utility program 47 internal drives features 8 internal RDX drive install 103 replace 103 L LED Ethernet status 20 front panel 16 186 ThinkServer TS440 Hardware Maintenance Manual hard disk drive status 17 hot swap hard disk drive status 28 hot swap redundant power supply status 19 NIC status 17 optical drive status 15 power status 16 locations 12 machine type and model label locations 12 Main menu Setup Utility program 48 MegaRAID Storage Manager program installing and using 62 memory features 8 memory module installation rules 74 installing 75 removing 77 memory module installation guidelines 74 microprocessor features 8 replacing 151 N NIC status LED 17 non hot swap hard disk drive installing 95 removing 99 non hot swap power supply assembly replacing 136 O optical drive installing 91 replacing 91 optical drive status LED 15 option completing the replacement 163 P particulate contamination 180 parts replacement completing 163 password considerations 51 setting changing deleting 52 Setup Utility program 51 PCI card bracket assembly reinstalling 71 removing 71 power conversion board replacing 130 power distribution board and cage assembly replacing 126 Power menu Setup Utility program 49 power status LED 16 power supply features 8 precautions guidelines 65 R RAID confi
17. What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 163 Installing or removing a non hot swap hard disk drive This topic provides instructions on how to install or remove a non hot swap hard disk drive This topic applies only to server models that support non hot swap hard disk drives See Features on page 7 for more information about the supported non hot swap hard disk drives For a list of ThinkServer hard disk drive options go to http www lenovo com thinkserver The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives in your server varies depending on the server model The vacant bays are covered by an EMl protective panel Attention An unoccupied drive bay without any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage To maintain the EMI integrity and cooling of the server install a new non hot swap hard disk drive as soon as you remove the failing one Installing a non hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install a non h
18. features The RAS features help you to ensure the integrity of the data stored on the server the availability of the server when you need it and the ease with which you can diagnose and correct problems Your server has the following RAS features e Security features Server locks see Server locks on page 20 Administrator password and power on password to help protect unauthorized access to the server see Using passwords on page 51 ThinkServer Trusted Platform Module TPM which is a security chip to help enhance server security Hot swap redundant power supplies to help avoid significant interruption to the operation of the system when a power supply fails available in some models e Basic system management features Chapter 3 Product overview 9 Ability to store the power on self test POST hardware test results BIOS Setup Utility program The BIOS Setup Utility program helps you view the server information and configure the server in the pre operating system environment See Using the Setup Utility program on page 47 Hot swap feature Some models support hot swap hard disk drives and hot swap redundant power supplies With the hot swap feature you can install remove or replace hard disk drives or a failing power supply without turning off the server Preboot Execution Environment PXE The Intel PXE technology enables you to start your computers load an operating s
19. 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the ThinkServer EasyStartup program 2 Download the ISO image for the ThinkServer EasyStartup program and the readme file The readme file contains important information about the ThinkServer EasyStartup program 3 Print the readme file and read it carefully 4 Use an optical drive and any DVD burning software to create a bootable disc with the ISO image Features of the ThinkServer EasyStartup program This topic lists the features of the ThinkServer EasyStartup program The ThinkServer EasyStartup program has the following features e Contained in a self starting bootable DVD e Easy to use language selectable interface e Integrated help system and user guide e Automatic hardware detection e RAID configuration utility 54 ThinkServer TS440 Hardware Maintenance Manual Device drivers provided based on the server model and detected devices Ability to download device drivers from the ThinkServer EasyStartup DVD according to the operating system or add on device Selectable partition size and file system type Support for multiple operating systems Ability to install the operating system and device drivers in an unattended mode to save time Ability to create a reusable response file that can be used with similarly configured Lenovo servers to make future installations even faster Starting the ThinkServer EasyStartup program Th is to
20. 60 for RAID volume deletion e See Creating RAID volumes on page 60 for RAID volume creation e Use the up and down arrow keys to select Exit and press Enter ThinkServer TS440 Hardware Maintenance Manual Configuring the advanced SATA or SAS hardware RAID Some server models come with a required RAID card to provide advanced SATA SAS hardware RAID functions to the server You also can purchase the RAID card from Lenovo and install it into server models that support the RAID card to get advanced SATA SAS hardware RAID functions See RAID card on page 30 and Installing or removing the RAID card on page 82 for more information Note For server models with more than four hard disk drives or models that use SAS hard disk drives a RAID card must be installed The RAID card provides the WebBIOS Configuration Utility program to help you configure RAID independently of the operating system You also can install the MegaRAID Storage Manager program and the MegaCLl Configuration Utility program to help you manage the RAID array and RAID controller in an operating system environment The supported RAID levels are RAID 0 1 and 10 by default For the ThinkServer RAID 500 Adapter to activate RAID 5 and 50 levels you need to install a RAID 5 key on the RAID card See Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID on page 84 The installation packages for the MegaRAID Storage Manager program and the Mega
21. 9 Ethernet controllers configuring 62 Ethernet status LED 20 Exit menu Setup Utility program 50 exiting Setup Utility program 53 expansion slots features 9 export classification notice 182 F fans features 8 features 7 ThinkServer EasyStartup program 54 firmware updating 62 flashing the BIOS 53 front bezel reinstalling 69 removing 69 front panel LED 16 locations 16 front panel board assembly replacing 142 front system fan 1 replacing 144 front view of the server locations 14 G gaseous contamination 180 German gloss statement 182 getting help 173 getting information 173 getting service 173 guidelines 65 H hard disk drive status 185 LED 17 hardware installing 65 removing 65 replacing 65 heat sink and fan assembly replacing 148 help getting 173 hot swap hard disk drive installing 117 replacing 117 hot swap hard disk drive backplane locations 32 replacing 132 hot swap hard disk drive status LED 28 hot swap hard disk drive status LEDs locations 28 hot swap redundant power supply replacing 122 hot swap redundant power supply status LED 19 information getting 173 Input Output I O features 9 install internal RDX drive 103 installation rules DIMM 74 memory module 74 installing 85 DIMM 75 Ethernet card 78 hardware 65 hot swap hard disk drive 117 memory module 75 non hot swap hard disk drive 95 optical drive 91 RAID card 83 server cover 163 solid state drive 107 108
22. Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz Uber die elektromagnetische Vertraglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG fur Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformitatszeichen CE zu f hren Verantwortlich f r die Konformitatserklarung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen durchzuf hren und daf r aufzukommen Nach dem EMVG Ger te d rfen an Orten f r die sie nicht ausreichend entst rt sind nur mit besonderer Genehmigung des Bundesministers fur Post und Telekommunikation oder des Bundesamtes f r Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromagnetischen St rungen zu erwarten sind Auszug aus dem EMVG Paragraph 3 Abs 4 Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung Amtsblatt 14 9
23. Hot swap hard disk drive backplane on page 32 e System board components on page 39 Connecting the mini SAS signal cables from the RAID card to the backplanes for server models with hot swap hard disk drives If your server has a supported RAID card installed you can connect the mini SAS signal cables from the RAID card to the backplanes to support up to eight hard disk drives In this case you can configure RAID for the hard disk drives using the advanced hardware RAID functions Note The option package for the RAID card is designed for different types of servers and might contain additional cables that are not required for installation Chapter 3 Product overview 37 Figure 24 Connecting cables from the RAID card to the backplanes To connect the mini SAS signal cables from the RAID card to the backplanes do the following e If you are using a ThinkServer RAID 700 Adapter do the following 1 Use one mini SAS to mini SAS signal cable Connect the mini SAS connector J on one end of the cable to the ports 3 0 on the RAID card Then connect the mini SAS connector J on the other end of the cable to the mini SAS signal cable connector 0 on the backplane for 2 5 inch hard disk drives or to the mini SAS signal cable connector on the backplane for 3 5 inch hard disk drives The backplane for 3 5 inch hard disk drives is installed on the lower hard disk drive cage 2 If your server has more than four hard disk drives installed
24. In To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 163 Then you need to reconfigure RAID for your server See Configuring RAID on page 57 stalling or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID Th Ad is topic provides instructions on how to install or remove the ThinkServer RAID 500 Upgrade Key for vanced RAID hereinafter referred to as the TR 500 key The TR 500 Key expands the capability of the ThinkServer RAID 500 Adapter by activating RAID 5 and RAID 50 84 for advanced SATA SAS hardware RAID You can purchase a TR 500 Key from Lenovo ThinkServer TS440 Hardware Maintenance Manual Installing the TR 500 key Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install the TR 500 key on a ThinkServer RAID 500 Adapter if your server has one installed Attention Back up your data before you begin if you want to reconfigure RAID and reinstall the operating system after installing the TR 500 Key Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the TR 500 key and follow those instructions in addition to
25. On the Security menu select Set Administrator Password to set an administrator password or select Set Power On Password to set a user password 3 See Password considerations on page 51 Then follow the instructions on the screen to set or change a password 4 If you want to delete a password type your current password Press Enter when you are prompted to type a new password Then press Enter to confirm the new password The previous password will be cleared Note For security reasons it is recommended that you always set a password for your server 5 Press F10 to save settings and exit the Setup Utility program If you have forgotten the password you can use the Clear CMOS jumper on the system board to erase the password See System board components on page 39 Then set a new password for the server Configuring the TPM function The TPM works as a hardware security solution to help you to encrypt data and protect the server To enable the TPM function in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 2 On the Security menu select TCG Feature Setup and then press Enter 3 Select TCG Security Features Then set the TPM Support to Active 4 Press F10 to save settings and exit the Setup Utility program The server will restart in order to enable the TPM function Selecting a startup device If your server does not start
26. The backplane for 3 5 inch hard disk drives is installed on the upper hard disk drive cage Note The location of the external connector on the RAID card differs depending on the type of RAID card 38 ThinkServer TS440 Hardware Maintenance Manual To connect the power cables do the following e For server models with up to four 3 5 inch hot swap hard disk drives connect the 4 pin power connector on one end of the power cable to the 4 pin power connector on the system board Then connect the other power connector on the other end of the power cable to the power connector on the backplane e For server models with more than four 3 5 inch hot swap hard disk drives use two power cables Connect the 4 pin power connector on one end of one power cable to the 4 pin power connector on the system board Then connect the other power connector on the other end of the power cable to the power connector on the backplane installed on the upper hard disk drive cage Connect the 8 pin power connector on one end of the other power cable to the 8 pin power connector on the power conversion board Then connect the other power connector on the other end of the power cable to the power connector on the backplane installed on the lower hard disk drive cage e For server models with up to eight 2 5 inch hot swap hard disk drives connect the 8 pin power connector on one end of the power cable to the 8 pin power connector on the power conversion board Then conne
27. Use any documentation that comes with the new hot swap redundant power supply and follow those instructions in addition to the instructions in this topic To install or replace a hot swap redundant power supply do the following Chapter 6 Installing removing or replacing hardware 123 1 Do one of the following e f you are installing a hot swap redundant power supply locate the bay for the power supply in the rear of your server Press the small tab on the metal shield in the direction as shown and pull the tab at the same time to remove the shield out of the chassis Store the shield in case you later remove the power supply and need the shield to cover the bay Figure 79 Removing the protective shield for the power supply bay e f you are replacing a hot swap redundant power supply locate the failing power supply in the rear of your server and then disconnect the power cord from the failing hot swap redundant power supply Note On each hot swap redundant power supply there is a status LED near the power cord connector When the LED is lit in green it indicates that the hot swap redundant power supply is working correctly When the LED is lit in amber it indicates that the hot swap redundant power supply is likely to fail or has failed 124 ThinkServer TS440 Hardware Maintenance Manual 2 If you are replacing a hot swap redundant power supply press the release tab Jin the direction as shown and carefully pull the
28. an electrical connection is made between them and the equipment is thus instructed to activate certain settings accordingly To clear CMOS do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Lay the server on its side for easier operation Locate the Clear CMOS jumper on the system board Move the Clear CMOS jumper from the default normal position pin 1 and pin 2 to the short circuited position pin 2 and pin 3 a A O N 6 Reconnect the server to an ac power source and turn on the server Then wait more than 10 seconds 7 When you hear beeps turn off the server Then move the Clear CMOS jumper back to the normal position pin 1 and pin 2 8 Reinstall the server cover and connect the power cords See Completing the parts replacement on page 163 9 Connect the server to an ac power source and turn on the server The clearing CMOS process is completed EJ Management Engine ME disable jumper Use this jumper to disable the ME To disable the ME do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Re
29. backplane Note the orientation of the new heat sink and fan assembly and ensure that you properly place it so that you can easily connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board See System board components on page 39 150 ThinkServer TS440 Hardware Maintenance Manual 10 Install the four screws to secure the new heat sink and fan assembly and the backplane on the system board It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board a Partially tighten screw ff then firmly tighten screw fj and then return to screw ij and firmly tighten it Do not over tighten the screws b Partially tighten screw E then firmly tighten screw J and then return to screw E and firmly tighten it Do not over tighten the screws FBS oe An j U 0 I E Figure 106 Installing the screws to secure the heat sink and fan assembly and the backplane 11 Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system boa
30. built in features The system board battery keeps the information active when you turn off the server EJ Microprocessor socket The microprocessor is secured in the microprocessor socket on the system board A heat sink and fan assembly is installed above the microprocessor to provide cooling E Microprocessor fan connector Used to connect the cable of the heat sink and fan assembly B H Memory slots Your server system board provides four memory slots to support up to four memory modules For more information see Memory module installation rules on page 74 Eq Thermal sensor connector Used to connect the thermal sensor cable System fan 2 connector Used to connect the cable of the upper front system fan front system fan 2 4 pin power connector Used to connect the power cable for optical drives 4 pin power connector Used to connect the power cable for hard disk drives Main power connector Used to connect the 14 pin power connector of the power supply to provide main power to your server Eel EG Fad Fel SATA connectors Used to connect SATA signal cables for the SATA hard disk drives or SATA optical drives Notes e f your server has one SATA optical drive installed use a SATA signal cable to connect the optical drive to the SATA connector 4 on the system board e f your server has two SATA optical drives installed use two SATA signal cables to connect the optical drives to the SATA connector 4 and SATA connec
31. function is configured e Disabled means that the function is not configured The Advanced menu contains the following submenus For more information enter the corresponding submenu and refer to the instructions on the screen e CPU Setup View and set CPU configuration parameters e Intel Manageability View and set Intel vPRO features Power menu You can view or change various server power management settings on the Power menu in the Setup Utility program The Power menu contains various configuration submenus and items For each submenu and item press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features The Power menu contains the following items e After Power Loss View and configure the system performance after ac power source is removed and restored e Enhanced Power Saving Mode Enable or disable Enhanced Power Saving Mode The Power menu contains the following submenus e Intelligent Cooling Engine ICE Enable the system to enter the lower acoustic level or better thermal level e Automatic Power On Enable or disable the Automatic Power On function Security menu You can set passwords and configure the TPM function on the Security menu in the Setup Utility program For each menu item press Enter to show selectable options and select a des
32. handle J at the same time to slide the failing hot swap redundant power supply out of the chassis Note Do not use too much strength You can first carefully slide the redundant power supply a little bit out to release it from the secured position Then completely slide it out of the chassis Figure 80 Removing a hot swap redundant power supply 3 Touch the static protective package that contains the new hot swap redundant power supply to any unpainted surface on the outside of the server Then remove the new hot swap redundant power supply from the package Chapter 6 Installing removing or replacing hardware 125 4 Note the orientation of the hot swap redundant power supply and then slide it into the chassis until it snaps into position Figure 81 Installing a hot swap redundant power supply 5 Connect the power cord to the power cord connector on the new hot swap redundant power supply Then check the status LED near the power cord connector When the LED is lit in green it indicates that the hot swap redundant power supply is working correctly When the LED is lit in amber it indicates that the hot swap redundant power supply is likely to fail or has failed Reinstall the new hot swap redundant power supply to see if the problem can be solved If the new hot swap redundant power supply still does not work correctly contact your place of purchase or a service representative for help
33. http www lenovo com UserManuals Chapter 1 General information 3 4 ThinkServer TS440 Hardware Maintenance Manual Chapter 2 Server setup road map This chapter provides a general road map to guide you through setting up your server The server setup procedure varies depending on the configuration of the server when it was delivered In some cases the server is fully configured and you need to connect the server to the network and an ac power source and then you can turn on the server In other cases the server needs to have hardware features installed requires hardware and firmware configuration and requires an operating system to be installed The general procedure for setting up your server is 1 2 Unpack the server package See Server package on page 7 Install any required hardware or server option See the related topic in Chapter 6 Installing removing or replacing hardware on page 65 Connect the Ethernet cable and power cords to the server See Rear view of the server on page 17 to locate the connectors 4 Turn on the server to verify operation See Turning on the server on page 45 5 Review the Unified Extensible Firmware Interface UEFI Basic Input Output System BIOS settings and customize as needed See Using the Setup Utility program on page 47 Configure RAID and install the operating system and basic drivers See Using the ThinkServer EasyStartup program
34. in the event that you later remove the hot swap hard disk drive or solid state drive and need the dummy tray to cover the place Attention An unoccupied drive bay without any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage To maintain the EMI integrity and cooling of the server install a new hot swap hard disk drive or solid state drive as soon as you remove the failing one or the dummy tray Before you begin review the following solid state drive installation rules e Follow the order of the hard disk drive bays when installing a solid state drive See Server components on page 23 to locate the hard disk drive bays in your server e For RAID configuration the solid state drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 57 e For solid state drives with different capacities install the solid state drive by following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might come with 3 5 inch hot swap hard disk drives or 2 5 inch hot swap hard disk drives The illustrations in this topic are based on server models with 3 5 in
35. in the chassis 12 Reinstall the front system fans See Replacing the front system fan 1 on page 144 13 Reinstall the hot swap redundant power supplies and the protective shield for the redundant power supply bay 2 if necessary See Installing or replacing a hot swap redundant power supply on page 122 14 If you are instructed to return the old power distribution board and cage assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Chapter 6 Installing removing or replacing hardware 129 Replacing the power conversion board Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the power conversion board This topic applies only to server models that come with a RAID card installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the power conversion board do the following 1 Remove all media from the drives and turn of
36. in the new power conversion board is aligned with the mounting stud J on the chassis Then install the screw to secure the new power conversion board in place Note Use only screws provided by Lenovo Figure 85 Installing the power conversion board 8 Refer to your note to connect the power cables to the new power conversion board 9 If you are instructed to return the old power conversion board follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Replacing the hot swap hard disk drive backplane Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the hot swap hard disk drive backplane This topic applies only to server models that have hot swap hard disk drives installed 132 ThinkServer TS440 Hardware Maintenance Manual Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e The hot swap hard disk drive backplane is sensitive to ESD Ensure that you read and understand Handling static sensitive de
37. instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the front system fan 1 do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Locate the front system fan 1 See Server components on page 23 4 Disconnect the front system fan 1 cable from the system fan 1 connector on the system board See System board components on page 39 5 Press the two tabs of the front system fan 1 towards each other until the two tips J are aligned with the corresponding holes in the chassis Then carefully slide the front system fan 1 out of the chassis Figure 101 Removing the front system fan 1 6 Touch the static protective package that contains the new front system fan 1 to any unpainted surface on the outside of the server Then remove the new front system fan 1 from the package Chapter 6 Installing removing or replacing hardware 145 7 Position the new front system fan 1 on the system fan 1 mounting area of the chassis so that the three tips J on the bottom of the front system fan 1 are ali
38. is working or in the POST process Front door Front door lock You can lock the front door to protect the hard disk drive cages from unauthorized access E Front door handle Use the front door handle to open the front door Chapter 3 Product overview 15 Front panel This topic provides information to help you locate the control connectors and LEDs on the front panel of the server The following illustration shows the control connectors and LEDs on the front panel of the server Note Depending on the model your server might look slightly different from the following illustration Figure 4 Front panel Power button with power status LED E Front USB 3 0 connector 1 E Hard disk drive status LED H Front USB 3 0 connector 2 Fa Power button with power status LED Press the power button to turn on the server when you finish setting up the server You also can hold the power button for several seconds to turn off the server if you cannot turn off the server from the operating system See Chapter 4 Turning on and turning off the server on page 45 The power status LED helps you to determine the current power status 16 ThinkServer TS440 Hardware Maintenance Manual H Hard disk drive status LED The hard disk drive status LED helps you to determine the status of the hard disk drive activity Note The hard disk drive status LED is available on server m
39. it out of the frame Figure 96 Removing the cover presence switch 7 Touch the static protective package that contains the new cover presence switch to any unpainted surface on the outside of the server Then remove the new cover presence switch from the package 8 Insert the new cover presence switch with the cable into the cover presence switch frame Figure 97 Installing the cover presence switch Chapter 6 Installing removing or replacing hardware 141 9 Insert the tab on the cover presence switch frame into the corresponding hole in the chassis until the frame is securely seated Ensure that the screw hole in the cover presence switch frame is aligned with the corresponding screw hole in the chassis Then install the screw to secure the cover presence switch assembly to the chassis Figure 98 Installing the cover presence switch assembly 10 Connect the cable of the new cover presence switch to the system board See System board components on page 39 What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Replacing the front panel board assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This t
40. makes no representations or warranties with respect to non Lenovo products Support if any for the non Lenovo products is provided by the third party not Lenovo Some software might differ from its retail version if available and might not include user manuals or all program functionality Polyvinyl Chloride PVC cable and cord notice WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling 178 ThinkServer TS440 Hardware Maintenance Manual Recycling and disposal information for Japan is available at http www lenovo com recycling japan Battery return program This product may contain a lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal or batteries outside the United States go to http
41. numbers and supported server models go to http www lenovo com serviceparts lookup Notes e Before servicing a Lenovo product ensure that you read and understand Safety information on page iii e Use only parts provided by Lenovo ee es Front panel board assembly Front system fan No Yes No Yes Yes No Yes avai i No es Peripheral Component Interconnect PCI card available in some models Power distribution board and cage assembly available in models with hot swap redundant power supplies No ThinkServer RAID 500 Upgrade Key for Advanced RAID available as an option ThinkServer RAID 700 Battery available as an option Hot swap hard disk drive status LEDs This topic applies only to server models with hot swap hard disk drives Note Depending on the model your server might look slightly different from the illustrations in this topic Each hot swap hard disk drive has two status LEDs on the front Unlock and open the front door to access the hard disk drives and view the status LEDs 28 ThinkServer TS440 Hardware Maintenance Manual Figure 14 3 5 inch hot swap hard disk drive status LEDs 29 Chapter 3 Product overview N Figure 15 2 5 inch hot swap hard disk drive status LEDs Hard disk
42. parts KB E at eee KR SoG ESES CECE CECE Re CR LE Figure 44 Removing the TR 700 Battery 8 If you want to install a new TR 700 Battery see Installing the TR 700 Battery on page 88 9 Reinstall the ThinkServer RAID 700 Adapter with a new TR 700 Battery or without a TR 700 Battery See Installing or removing the RAID card on page 82 10 Reinstall the PCI card bracket assembly See Removing and reinstalling the PCI card bracket 11 assembly on page 71 If you are instructed to return the old TR 700 Battery follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 163 90 ThinkServer TS440 Hardware Maintenance Manual Installing or replacing an optical drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install or replace an optical drive The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied Your server has two optical drive bays If only one optical drive is installed in the lower bay the upper bay is covered by a metal EMI shield on the chassis and al
43. re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices The following information refers to the Lenovo ThinkServer machine types 70AL 70AM 70AN and 70AQ Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense 182 ThinkServer TS440 Hardware Maintenance Manual Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following tw
44. slightly different from the illustrations in this topic e Use any documentation that comes with the non hot swap hard disk drive and follow those instructions in addition to the instructions in this topic To remove a non hot swap hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Use the front door key to unlock the front door and then use the front door handle J to pivot the front door to the open position Figure 54 Opening the front door of the server 3 Remove the server cover See Removing the server cover on page 67 100 ThinkServer TS440 Hardware Maintenance Manual 4 The non hot swap hard disk drives are installed in the lower hard disk drive cage and are protected by an EMl protective panel Press the small tab J on the EMl protective panel from the bottom and then pivot the EMl protective panel upward to remove it from the chassis and gain access to the non hot swap hard disk drives S Ng Figure 55 Removing the EMl protective panel 5 Remove the front system fan 1 See Replacing the front system fan 1 on page 144 6 Locate the non hot swap hard disk drive See Server components on page 23 Then disconnect t
45. technician only this action step is reserved for a trained service technician and must be performed only by a trained service technician a The optical drive is not recognized 1 Ensure that e The signal cable and connector are not damaged and the connector pins are not bent The optical drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program See Using the Setup Utility program on page 47 All cables and jumpers if any are installed correctly The correct device driver is installed for the optical drive Run any optical drive diagnostic programs if you have Reinstall the optical drive and reconnect cables Replace the signal cable for the optical drive Replace the optical drive Trained service technician only Replace the system board A disc is not working correctly Ensure that the disc is in the optical drive with the shiny side facing down Ensure that the disc surface is clean and not scratched Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using the product Restart the disc player program 5 Restart the server Run any optical drive diagnostic programs if you have 7 Reinstall the optical drive and reconnect cables Replace the signal cable for the optical drive 9 Replace the optical drive Ch
46. the new optical drive into the drive bay from the front until it snaps into position Note You do not need to remove the front bezel when replacing an optical drive However if you are adding a secondary optical drive in the upper optical drive bay you need to remove the front bezel first and then gain access to the protective shields to remove them The following illustration shows only the situation in which the front bezel has not been removed Figure 47 Installing the optical drive 7 Connect the power cable J and the signal cable J to the rear of the new optical drive Figure 48 Connecting cables to the rear of the optical drive 8 If necessary connect the other end of the signal cable to the appropriate SATA connector on the system board See System board components on page 39 9 Reinstall the front bezel if you have removed it See Removing and reinstalling the front bezel on page 69 10 Do one of the following 94 ThinkServer TS440 Hardware Maintenance Manual e If you are installing an optical drive save the removed EMl protective shield from the chassis and plastic shield from the front bezel in case you later remove the drive and need the shields to cover the drive bay e lf you are replacing an optical drive and are instructed to return the old optical drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping
47. up from a desired device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Note Not all discs hard disk drives or other removable devices are bootable e To select a temporary startup device do the following Note Selecting a startup device using the following method does not permanently change the startup sequence 52 ThinkServer TS440 Hardware Maintenance Manual 1 Turn on or restart your server 2 When you see the logo screen press F12 to display the boot menu The boot device selection window opens 3 In the boot device selection window use the up and down arrow keys on the keyboard to switch between the selections Press Enter to select the device of your choice Then the server will start up from the selected device e To view or permanently change the configured startup device sequence do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 2 On the Startup menu follow the instructions on the screen to set the startup device depending on your needs You also can set the boot priority for various devices See Startup menu on page 50 3 Press F10 to save settings and exit the Setup Utility program The server will follow the startup device sequence you have set each time you turn on the server Exiting the Setup Utility program After you finish viewing or changing settings press Esc to ret
48. version on another computer for reference Notes e Ensure that you back up your data before installing the RAID card because you might need to reconfigure RAID and reinstall the operating system after installing the RAID card e Use any documentation that comes with the RAID card and follow those instructions in addition to the instructions in this topic To install the RAID card do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Lay the server on its side for easier operation Locate the PCI E slot 1 on the system board See System board components on page 39 Remove any parts or disconnect any cables that might impede your operation oar WO DY Touch the static protective package that contains the RAID card to any unpainted surface on the outside of the server Then take the RAID card out of the package Note Carefully handle the RAID card by its edges 7 Install the RAID card The procedure is similar to that of the Ethernet card See Installing the Ethernet card on page 78 8 Connect signal cables to the connectors on the new RAID card and the connectors on the hot swap hard disk drive backplanes See Connecting the cables on page 36 9 Install the PCI car
49. 3 kostenpflichtig Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den Handbtchern angegeben zu installieren und zu betreiben Japan VCCI Class A compliance statement CORB JIZAAMPARRMNRE CH LORE t RB CAT SCBRMS ESE CTCEPHVET TODARARE BOS WRB TSLIBKENSCEPHWES VCCI A Eurasian compliance mark EH 184 ThinkServer TS440 Hardware Maintenance Manual Index 2 5 inch hot swap hard disk drive backplane locations 35 3 5 inch hot swap hard disk drive backplane locations 33 A about RAID 57 Advanced menu Setup Utility program 48 advanced SATA or SAS hardware RAID configuring 61 BIOS update software 12 C cables connecting 36 configuring Ethernet controllers 62 server 47 configuring RAID advanced SATA or SAS hardware RAID 61 using the ThinkServer EasyStartup program 61 configuring the server 47 connecting cables 36 considerations password 51 contamination particulate and gaseous 180 cover presence switch replacing 139 CRU completing the replacement 163 D Devices menu Setup Utility program 48 devices handling static sensitive 66 diagnostic program troubleshooting and diagnostics 167 Diagnostic programs software 12 DIMM installation rules 74 installing 75 removing 77 documentation using 173 Copyright Lenovo 2013 2014 E EasyUpdate Firmware Updater program using 63 Ethernet card installing 78 removing 81 Ethernet connectivity features
50. 5 6 Slide the new RDX drive into the optical drive bay from the front until it snaps into position Note You do not need to remove the front bezel when replacing an RDX drive However if you are installing an RDX drive you need to remove the front bezel first and then gain access to the protective shields to remove them The following illustration shows only the situation in which the front bezel has been removed Figure 60 Installing the RDX drive 7 Connect the 4 pin power cable ij and the signal cable J to the rear of the RDX drive Figure 61 Connecting cables to the rear of the RDX drive 8 If necessary connect the USB connector on the other end of the signal cable J to the USB 2 0 connector on the system board See System board components on page 39 9 If necessary connect the 4 pin power connector on one end of the optical drive power cable to the corresponding 4 pin power connector on the system board Then connect the power connector on the other end of the power cable J to one of the power connectors on the other end of the optical drive power cable See System board components on page 39 10 Reinstall the front bezel See Removing and reinstalling the front bezel on page 69 106 ThinkServer TS440 Hardware Maintenance Manual 11 Do one of the following e If you are installing an RDX drive save the removed EMI protective shield from the chassis and plas
51. 6 If you are instructed to return the old hot swap redundant power supply follow all packaging instructions and use any packaging materials that are supplied to you for shipping Replacing the power distribution board and cage assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the power distribution board and cage assembly This topic applies only to server models that come with hot swap redundant power supplies CAUTION Hazardous moving parts Keep fingers and other body parts away 126 ThinkServer TS440 Hardware Maintenance Manual CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the power distribution board and cage assembly do the following 1 Remove all media from the drives and turn off all attached devices and
52. 6 Installing removing or replacing hardware 79 9 Position the new Ethernet card over the PCI Express card slot for which you have removed the slot bracket and then carefully press the Ethernet card straight down until it is securely seated in the slot Install the screw to secure the Ethernet card in place Figure 39 Installing the Ethernet card 10 Depending on the type of the Ethernet card you might need to connect any required cables Refer to the documentation that comes with the Ethernet card for specific information 11 Install the PCI card bracket assembly if a RAID card is installed in your server See Removing and reinstalling the PCI card bracket assembly on page 71 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 163 Then continue with the following procedure to install the Ethernet card driver if required To install the required device driver for the Ethernet card do one of the following Note You do not need to use the driver disc that might come with the Ethernet card e If you are using a Windows operating system run the ThinkServer EasyStartup DVD that comes with your server and follow the instructions on the screen to download and install the required Ethernet card driver to the server For more information see Using the ThinkServer EasyStartup pro
53. 700 Adapter with a TR 700 Battery option installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Chapter 6 Installing removing or replacing hardware 89 Notes To 1 If you remove the TR 700 Battery you will lose the backup power for the ThinkServer RAID 700 Adapter Use any documentation that comes with the TR 700 Battery and follow those instructions in addition to the instructions in this topic remove the TR 700 Battery do the following Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 Remove the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 Locate the ThinkServer RAID 700 Adapter which is located in the PCI E slot 1 on the system board 6 Remove the ThinkServer RAID 700 Adapter which is a kind of RAID card See Installing or removing the RAID card on page 82 Carefully remove the three screws that secure the TR 700 Battery and then remove the TR 700 Battery from the ThinkServer RAID 700 Adapter Note Center the screwdriver when you remove the screws to avoid possible damage to any
54. 73 setting changing deleting password 52 Setup Utility program exiting 53 interface 47 password 51 starting 47 TPM 52 using 47 software 11 solid state drive installing 107 108 replacing 107 113 specifications 11 starting Setup Utility program 47 ThinkServer EasyStartup program 55 startup device selecting 52 Setup Utility program 52 Startup menu Setup Utility program 50 static sensitive devices guidelines 66 static sensitive devices handling 66 system board 39 locations 39 replacing 157 187 system board battery replacing 156 system board components locations 39 system date setting 51 system reliability guidelines 66 system time setting 51 T the BIOS flashing 53 updating 53 updating or recovering 53 ThinkServer EasyStartup software 11 ThinkServer EasyStartup program features 54 starting 55 using 54 Windows operating system 56 ThinkServer EasyUpdate Firmware Updater software 11 ThinkServer Web address 1 TPM Setup Utility program 52 TR 500 key installing 85 TR 500 Key on the RAID card removing 86 TR 700 Battery installing 88 removing 89 troubleshooting and diagnostics diagnostic program 167 hard disk drive problems 170 keyboard mouse or USB device problems 172 memory module problems 171 optical drive problems 169 status and diagnostic LEDs 167 ThinkServer EasyStartup program problems 168 troubleshooting procedure 167 turning off the server 45 turning on the server 45 TUV gloss sta
55. A terms carefully and click Accept to start the program ona W DY Follow the instructions on the screen to use the diagnostic program For detailed information about using a diagnostic program refer to the user guide of the diagnostic program which is available for download at http www lenovo com drivers Basic troubleshooting tables Use the basic troubleshooting information to find solutions to problems that have definite symptoms ThinkServer EasyStartup program problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 167 for the subsequent steps you should check after using the information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 173 Note If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 65 symetom SSCidSCSCSC Sn CS The ThinkServer EasyStartup DVD does not start 1 Ensure that the server supports the ThinkServer EasyStartup program and has a bootable DVD drive 2 Ensure that you have set the optical drive with the ThinkServer EasyStartup DVD as the first startup device 3 Verify if the optical drive or the disc has pr
56. Bratislava Slovakia CE Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures German Class A compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse A EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt Appendix A Notices 183 ohne Zustimmung der Lenovo verandert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes Uber die elektromagnetische Vertraglichkeit von Betriebsmittein Dieses Produkt entspricht dem Gesetz Uber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz Uber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 1 08 EG fr her 89 336 EWG in der
57. CLI Configuration Utility program are on the ThinkServer EasyStartup DVD After you enter the operating system insert the ThinkServer EasyStartup DVD into the optical drive The installation packages for the programs are located in the Utilities and Others folder in the root directory of the DVD Note The ThinkServer EasyStartup DVD is designed for different types of servers and the Utilities and Others folder might contain additional installation packages that are not required to be installed into your server For instructions on how to configure and manage the advanced SATA or SAS hardware RAID refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server This document is also available on the Lenovo Web site at http www lenovo com UserManuals Configuring RAID using the ThinkServer EasyStartup program The ThinkServer EasyStartup program simplifies the process of configuring supported RAID and installing supported Windows and Linux operating systems and device drivers on your server The user guide for the program can be accessed directly from the program interface The ThinkServer EasyStartup program has the following features for RAID configuration e For use with all supported RAID controllers e Automatically detects hardware and lists all supported RAID configurations e Configures one or more disk arrays per controller depending on the number of drives attached to the controller and the RAID le
58. Figure 35 Opening the retaining clips of the memory slot 7 Touch the static protective package that contains the new memory module to any unpainted surface on the outside of the server Then take the new memory module out of the package Note Carefully handle the memory module by its edges 76 ThinkServer TS440 Hardware Maintenance Manual 8 Position the new memory module over the memory slot Ensure that the notch E on the new memory module is aligned with the key jin the memory slot Then press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position Note If there is a gap between the memory module and the retaining clips the memory module has not been installed correctly Open the retaining clips remove the memory module and then reinstall it into the memory slot until the retaining clips are closed 2000000000 dR ij DJ Figure 36 Installing a memory module 9 Reconnect any cables you have disconnected What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 163 Removing a memory module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instruct
59. TS440 Hardware Maintenance Manual The hot swap redundant power supply adds a second source of power to the server When the server is populated with two hot swap redundant power supplies it can withstand a power loss from either power supply This helps you avoid significant interruption to the operation of the server when a power supply fails You can replace the failing hot swap redundant power supply without turning off the server Some server models come with only one power supply You can purchase a hot swap redundant power supply option from Lenovo CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e To maintain the EMI integrity and cooling of the server install a new hot swap redundant power supply as soon as you remove the failing one or cover the other bay with a shield if you use one power supply to provide power e Your hot swap redundant power supply might look slightly different from the illustrations in this topic e
60. TekuNnpiwonc mov GUVOSEDEL TO TIPOIOV Vor Verwendung des Produkts sollten Sie unbedingt die mehrsprachigen Sicherheitsanweisungen auf der Dokumentations DVD lesen die im Lieferumfang des Produkts enthalten ist JIN VAN NINNIN NR an7 RNAP ITSP AMA wiM wn 197 yi jana tina DVD a naw nowa niyomn A term k haszn lata el tt mindenk ppen olvassa el s rtelmezze a term khez kapott dokument ci s DVD lemezen tal lhat t bb nyelven elolvashat biztons gi el r sokat Prima di utilizzare il prodotto accertarsi di leggere e comprendere le informazioni sulla sicurezza multilingue disponibili sul DVD di documentazione fornito con il prodotto We CREA IC ARS RIC SmE D Documentation DVD LARS NTOVAZXIILFY VDAWO TE EKKEL CREA EE lt EOI Aina THULT FSW AES AAG Aa AES WA A EA DVD YFA dal AAE RA AA ALNA L Voordat u het product gebruikt moet u ervoor zorgen dat u de meertalige veiligheidsinstructies op de documentatie dvd van het product hebt gelezen en begrijpt Copyright Lenovo 2013 2014 iii Przed skorzystaniem z produktu nale y zapozna sie z wielojezycznymi instrukcjami bezpiecze stwa znajduj cymi si na p ycie DVD z dokumentacj dostarczon wraz z produktem Antes de utilizar o produto leia atentamente as instru es de seguran a multilingues que constam no DVD de documenta o fornecido com o produto nainte de a utiliza produsul asigurati va c ati citit si n ele
61. abels on the server Note Depending on the model your server might look slightly different from the illustration in this topic MT M XXXX XXX S N XXXXXXX Figure 2 Machine type model and serial number labels Chapter 3 Product overview 13 Front view of the server This topic provides information to help you locate the parts on the front of the server The following illustration shows the front view of the server Figure 3 Front view of the server Front panel H Optical drive status LED E Optical drive bay 2 with an optical drive installed E Front door in some models EJ Optical drive bay 1 with an optical drive installed Front door lock El Optical drive eject close button E Front door handle El Front panel For detailed information about the control connectors and status LEDs on the front panel see Front panel on page 16 B Optical drive bay 2 The 5 25 inch optical drive bay 2 is for a secondary optical drive Some models have a secondary optical drive installed E Optical drive bay 1 Your server comes with an optical drive installed in the 5 25 inch optical drive bay 1 14 ThinkServer TS440 Hardware Maintenance Manual E Optical drive eject close button Press this button to eject or close the optical drive when the server power is on H Optical drive status LED The optical drive status LED is blinking in green when the optical drive
62. abs J on the server cover with the corresponding holes in the top edge of the chassis Pivot the server cover to close it Figure 120 Closing the server cover 164 ThinkServer TS440 Hardware Maintenance Manual 5 Slide the server cover to the front of the chassis until it snaps into position Pi Figure 121 Installing the server cover 6 Tighten the thumbscrew on the server cover to secure the server cover in place Note For safety consideration ensure that you use a tool for example a screwdriver to tighten the thumbscrew and always ensure that the thumbscrew is securely installed Also do not over tighten the thumbscrew 7 Lock the server cover and server front door to ensure the security See Server locks on page 20 8 Reconnect external cables and power cords to the server See Rear view of the server on page 17 to identify the connectors on the rear panel of the server Attention To avoid component damage connect the power cords last Note In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives Updating the server configuration When you turn on the server for the first time after you install remove or replace a device you might need to update the server configuration Some optional devices have device drivers that you must install For inform
63. afely while it is turned on and the cover is removed Follow these guidelines when you work inside the server with the power on e Avoid wearing loose fitting clothing on your forearms Button long sleeved shirts before working inside the server do not wear cuff links while you are working inside the server e Do not allow your necktie or scarf to hang inside the server e Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches e Remove items from your shirt pocket such as pens and pencils These items might fall into the server as you lean over it e Avoid dropping any metallic objects into the server such as paper clips hairpins and screws Removing the server cover Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to remove the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove the server cover do the following 1 Remove all media from the drives Then turn off all attached devices and the server 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output I O cables and all other cables
64. ake the opportunity to download and apply the most recent firmware updates This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance To download firmware updates for your server go to http www lenovo com drivers and then follow the instructions on the Web page See Updating the firmware on page 62 for more information e Before you install optional hardware devices ensure that the server is working correctly If the server is not working correctly see Chapter 7 Troubleshooting and diagnostics on page 167 to do basic troubleshooting If the problem cannot be solved see Chapter 8 Getting information help and service on page 173 e Observe good housekeeping in the area where you are working Put removed covers and other parts in a safe place e f you must turn on the server while the server cover is removed ensure that no one is near the server and that no tools or other objects have been left inside the server e Do not attempt to lift an object that you think is too heavy for you If you have to lift a heavy object observe the following precautions Ensure that you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushin
65. and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect Turn everything OFF Turn everything OFF First attach all cables to devices First remove power cords from outlets Attach signal cables to connectors Remove signal cables from connectors Attach power cords to outlets Remove all cables from devices Turn devices ON Statement 2 nanoen Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations Copyright Lenovo 2013 2014 Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjust
66. and socket cover might look slightly different from the illustrations in this topic To replace the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 148 152 ThinkServer TS440 Hardware Maintenance Manual 5 Gently press down the small handle on the microprocessor socket and then pull the handle a little bit outward to release it from the secured position Then pivot the handle upward until the handle and the microprocessor retainer are in the fully open position Figure 107 Lifting the handle to open the microprocessor retainer Chapter 6 Installing removing or replacing hardware 153 6 Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket Place the old microprocessor on a static protective surface Notes e Do not touch the gold contacts on the bottom of the microprocessor e Do not drop anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 108 Removing the microproce
67. ap hard disk drive E Slot 3 for a 2 5 inch SAS hot swap hard disk drive HHO basi d Figure 22 Rear view of the backplane for server models with eight 2 5 inch hot swap hard disk drive bays J 8 pin power connector Used to connect a power cable Chapter 3 Product overview 35 H Mini SAS signal cable connector 1 Used to connect the mini SAS connector on one end of the mini SAS signal cable Ei Mini SAS signal cable connector 0 Used to connect the mini SAS connector on one end of the mini SAS signal cable Connecting the cables This topic provides instructions on the following cable connections e Connecting the mini SAS signal cable from the system board to the backplane for server models with hot swap hard disk drives on page 36 e Connecting the mini SAS signal cables from the RAID card to the backplanes for server models with hot swap hard disk drives on page 37 e Connecting the SATA signal cables from the system board to the non hot swap hard disk drives on page 39 Connecting the mini SAS signal cable from the system board to the backplane for server models with hot swap hard disk drives For server models with up to four 3 5 inch SATA hot swap hard disk drives installed you can use the mini SAS signal cable that has four SATA connectors and one Serial General Purpose Input Output
68. apter 7 Troubleshooting and diagnostics 169 Hard disk drive problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 167 for the subsequent steps you should check after using the information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 173 Notes 1 If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 65 2 If the server model comes with hot swap hard disk drives the status LEDs on each hot swap hard disk drive help you easily identify a problem See Hot swap hard disk drive status LEDs on page 28 symptom Com A newly installed non hot swap hard disk drive is not 1 Ensure that recognized e The signal cable and connector are not damaged e The non hot swap hard disk drive is securely connected to the correct SATA connector on the system board and the SATA connector is enabled in the Setup Utility program See Using the Setup Utility program on page 47 All cables and jumpers if any are installed correctly If you have any diagnostic programs run the diagnostic programs to test the hard disk drive Reinstall the non hot swap
69. ard disk drive so that the hard disk drive can be seated in the bracket Note Do not touch the circuit board J on the bottom of the hard disk drive Figure 51 Installing the non hot swap hard disk drive into the bracket Slide the new non hot swap hard disk drive with bracket into the drive bay until it snaps into position Connect the power cable J and the SATA signal cable J to the rear of the non hot swap hard disk drive See Connecting the cables on page 36 Figure 52 Connecting cables to the rear of the non hot swap hard disk drive Connect the other end of the SATA signal cable to the appropriate SATA connector on the system board See System board components on page 39 Reinstall the front system fan 1 See Replacing the front system fan 1 on page 144 ThinkServer TS440 Hardware Maintenance Manual 13 Align the top edge of the EMI protective panel with the top side of the hard disk drive cage and then pivot the EMl protective panel down until it snaps into position Eesweses WR Sees WS Ses Soe saua PRR Sk Aa ENN Aaa SS saes S i Sue Figure 53 Installing the EMlI protective panel 14 Close and lock the front door What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 163 The
70. at maintain particulate and gas levels that are consistent with the protection of human health and safety If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 3 Limits for particulates and gases Particulate e The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 e Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 e The deliquescent relative humidity of the particulate contamination must be more than 60 2 e The room must be free of conductive contamination such as zinc whiskers Gaseous e Copper Class G1 as per ANSI ISA 71 04 1985 e Silver Corrosion rate of less than 300 A in 30 days 1 ASHRAE 52 2 2008 Method of Testing General Ventilation Air Cleaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc 2 The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conductio
71. ate flash the BIOS do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the BIOS update package 2 Download the BIOS update package and the TXT file that contains installation instructions 3 Print the TXT file and follow the instructions to update flash the BIOS 4 Check and reconfigure the BIOS settings for your specific needs based on your note or refer to Using the Setup Utility program on page 47 after the BIOS update process is completed Using the ThinkServer EasyStartup program This topic guides you to use the ThinkServer EasyStartup program to set up and configure your server The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported Windows and Linux operating systems and device drivers on your server The program works with your Windows or Linux operating system installation disc to automate the process of installing the operating system and associated device drivers This program is provided with your server on a self starting bootable ThinkServer EasyStartup DVD The user guide for the program is also on the DVD and can be accessed directly from the program interface If you do not have a ThinkServer EasyStartup DVD you also can download an ISO image from the Lenovo Support Web site and make a disc by yourself To download the ThinkServer EasyStartup program image and burn it into a disc do the following
72. ation about installing device drivers use the documentation that comes with each optional device To obtain the supported device drivers for your server from the Lenovo Support Web site go to http www lenovo com drivers follow the instructions on the Web page to find and download the device drivers you need Refer to the following information resources to update the server configuration Chapter 6 Installing removing or replacing hardware 165 e To update the BIOS configuration see Using the Setup Utility program on page 47 e To update the RAID configuration see Configuring RAID on page 57 e To use the ThinkServer EasyStartup program see Using the ThinkServer EasyStartup program on page 54 e To update your system firmware see Updating the firmware on page 62 166 ThinkServer TS440 Hardware Maintenance Manual Chapter 7 Troubleshooting and diagnostics This chapter provides information about basic troubleshooting and diagnostic methods to help you solve problems that might occur in the server If you cannot diagnose and correct a problem by using the information in this chapter see Chapter 8 Getting information help and service on page 173 for additional troubleshooting resources Troubleshooting procedure Use the following information as a general procedure for diagnosing and troubleshooting problems you experience with your server 1 Verify that the power cords and the cables fo
73. c provides general information about the server features for various models Depending on your specific model some features might vary or not be available For information about your specific model use the Setup Utility program See Viewing information in the Setup Utility program on page 47 You also can Copyright Lenovo 2013 2014 7 refer to the Personal Systems Reference document for ThinkServer products at http www lenovo com psref Microprocessor One Intel Xeon microprocessor internal cache size varies by model For a list of ThinkServer microprocessor options go to http www lenovo com thinkserver Memory Your server has four memory slots For more information see Memory module installation rules on page 74 Power supply Your server comes with one of the following power supply configurations e One screw secured non hot swap 450 watt power supply assembly e One or two hot swap 450 watt redundant power supplies Fans Your server comes with the following fans to provide proper system cooling and airflow e One heat sink and fan assembly e Two front system fans e One rear system fan Internal drives Internal drives are devices that your server uses to read and store data The internal drives supported by your server vary by model e Hard disk drive Five to eight 3 5 inch hot swap Serial Advanced Technology Attachment SATA or Serial Attached SCSI SAS hard disk drives SCSI is the acron
74. cable to the front USB 3 0 connector on the system board Then connect the front panel cable to the front panel connector on the system board See System board components on page 39 13 Refer to your note to properly route the signal cables of the new front panel board assembly If necessary secure the signal cables with cable clips or ties in the chassis 14 Reinstall the front system fans See Replacing the front system fan 1 on page 144 15 Reinstall the front bezel See Removing and reinstalling the front bezel on page 69 16 If you are instructed to return the old front panel board assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Replacing the front system fan 1 Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the front system fan 1 See Server components on page 23 to locate the front system fan 1 installed in your server model 144 ThinkServer TS440 Hardware Maintenance Manual CAUTION Hazardous moving parts Keep fingers and other body parts away Before you begin print all the related
75. cement See Features on page 7 for information about the supported power supply assembly 138 ThinkServer TS440 Hardware Maintenance Manual 9 Install the new power supply assembly into the chassis so that the four screw holes in the new power supply assembly are aligned with the corresponding holes marked with A in the rear of the chassis Then install the four screws fj to secure the new power supply assembly in place Note Use only screws provided by Lenovo Figure 94 Installing the non hot swap power supply assembly 10 Refer to your note to connect the new power supply assembly cables to the system board and or the power conversion board depending on the model Then properly route the cables and secure the cables with the cable clips and ties in the chassis 11 Reinstall the front system fans See Replacing the front system fan 1 on page 144 12 If you are instructed to return the old non hot swap power supply assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Replacing the cover presence switch Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 Chap
76. ces settings on the Devices menu in the Setup Utility program On each submenu press Enter to view the information or show selectable options and select a desired option by using the up and down arrow keys Some items are displayed on the menu only if the server supports the corresponding features Notes e Enabled means that the function is configured e Disabled means that the function is not configured The Devices menu contains the following submenus For more information enter the corresponding submenu and refer to the instructions on the screen e Serial Port Setup View and set serial connector configuration parameters e USB Setup View and set USB configuration parameters e ATA Drive Setup View and set SATA hard disk drive configuration parameters e Video Setup View and set the primary video adapter type e Network Setup Enable or disable the onboard Ethernet controller and other network functions Advanced menu You can view or change various server component settings on the Advanced menu in the Setup Utility program The Advanced menu contains various configuration submenus and items On each submenu press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features 48 ThinkServer TS440 Hardware Maintenance Manual Notes e Enabled means that the
77. ch hot swap hard disk drives For other models the replacement procedure is similar e Depending on the model your server might look slightly different from the illustrations in this topic Chapter 6 Installing removing or replacing hardware 107 e Use any documentation that comes with the solid state drive and follow those instructions in addition to the instructions in this topic Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Ensure that you have a 3 5 inch to 2 5 inch drive adapter and a 3 5 inch drive bracket available before the installation To install a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay do the following 1 Use the front door key to unlock the front door and then use the front door handle J to pivot the front door to the open position Figure 62 Opening the front door of the server 2 Locate the appropriate hard disk drive bay See Server components on page 23 108 ThinkServer TS440 Hardware Maintenance Manual
78. croprocessor socket You also can align the notches J on the socket cover with the tabs jin the microprocessor socket Then lower the socket cover into the socket and carefully press the socket cover until it snaps into position Figure 117 Installing the microprocessor socket cover b Gently close the microprocessor retainer press down the small handle and then push the handle inward to lock the retainer into position and secure the microprocessor socket cover in the socket Figure 118 Securing the microprocessor socket cover 14 Install all parts that you have removed and connect all cables to the new system board Refer to the information that you have recorded and the related topics in Installing removing or replacing hardware on page 74 15 If you are instructed to return the old system board follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section 162 ThinkServer TS440 Hardware Maintenance Manual e To complete the replacement go to Completing the parts replacement on page 163 e After a system board is replaced do the following 1 Start the Setup Utility program by pressing the F1 key and then check the BIOS and BMC version 2 Go to http www lenovo com drivers and follow the instructions on the Web page to download the latest version of firmware Then install
79. ct the other power connector on the other end of the power cable to the power connector on the backplane Refer to the following topics for information about the connector locations e Hot swap hard disk drive backplane on page 32 e RAID card on page 30 e System board components on page 39 Connecting the SATA signal cables from the system board to the non hot swap hard disk drives For server models with up to four 3 5 inch non hot swap hard disk drives connect one end of a SATA signal cable to the rear of a non hot swap hard disk drive Then connect the other end of the SATA signal cable to the appropriate SATA connector on the system board You also need to connect the appropriate power connector to the rear of the non hot swap hard disk drive The following table provides information about the recommended SATA connector on the system board for the non hot swap hard disk drive installed in each drive bay Non hot swap hard disk drive SATA connector on the system board Installed in bay 0 SATA connector 0 Installed in bay 1 SATA connector 1 Installed in bay 2 SATA connector 2 Installed in bay 3 SATA connector 3 To connect the power cable from the system board to the non hot swap hard disk drives connect the 4 pin power connector on one end of the power cable to the 4 pin power connector on the system board Then connect the power connectors on the other end of the power cable to the corresponding power connectors o
80. d bracket assembly that comes with the RAID card See Removing and reinstalling the PCI card bracket assembly on page 71 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 163 Then configure RAID for your server See Configuring RAID on page 57 Removing the RAID card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to remove the RAID card This topic applies only to models that have a RAID card installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Chapter 6 Installing removing or replacing hardware 83 Notes To 1 Ensure that you back up your data before removing the RAID card because you might need to reconfigure RAID and reinstall the operating system after removing the RAID card If you remove the RAID card you will lose the advanced SATA SAS hardware RAID functions Use any documentation that comes with the RAID card and follow those instructions in addition to the instructions in this topic remove the RAID card do the following Remove all media from the drives and turn off all attached devices and the server Then disconnect all pow
81. d cage assembly out of the chassis N TN INEZA Say S SZ uy W Se Figure 82 Removing the power distribution board and cage assembly 9 Touch the static protective package that contains the new power distribution board and cage assembly to any unpainted surface on the outside of the server Then remove the new power distribution board and cage assembly from the package 128 ThinkServer TS440 Hardware Maintenance Manual 10 Install the new power distribution board and cage assembly into the chassis Ensure that the four screw holes in the rear of the new power distribution board and cage assembly are aligned with the corresponding holes marked with R in the rear of the chassis Meanwhile ensure that the two screw holes jin the metal clip at the front of the new power distribution board and cage assembly are aligned with the corresponding holes in the chassis Then install all the screws to secure the new power distribution board and cage assembly in place Note Use only screws provided by Lenovo Figure 83 Installing the power distribution board and cage assembly 11 Refer to your note to connect the power cables of the new power distribution board and cage assembly to the system board and or power conversion board depending on the model Then correctly route the cables and secure the cables with the cable clips and ties
82. d disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 163 Then you might need to reconfigure RAID for your server See Configuring RAID on page 57 Installing or replacing an internal RDX drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference e The internal RDX drive must be installed in the upper optical drive bay e Depending on the model your server might look slightly different from the illustrations in this topic e Use any documentation that comes with the RDX drive and follow those instructions in addition to the instructions in this topic Chapter 6 Installing removing or replacing hardware 103 To install or replace an internal RDX drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67
83. d is typed in Note If both the administrator password and power on password are set you can type either password to use the server However you must use your administrator password to change any configuration settings Password considerations For security reasons it is recommended that you use a strong password that cannot be easily compromised Notes 1 The Setup Utility program passwords are not case sensitive 2 The server supports Setup Utility program passwords that consist of up to 20 characters To set a strong password use the following guidelines Chapter 5 Configuring the server 51 e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Besides the alphabetic characters a z and numeric characters 0 9 the server also supports characters typed using special keys on the keyboard for a password Refer to the help message on the screen when setting a password to determine the valid special characters Setting changing or deleting a password This topic provides instructions on how to set change or delete a password in the Setup Utility program To set change or delete a password in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 2
84. d other supported products e Download the latest device drivers and software updates for your server model e Find the service and support phone numbers for your country or region e Find a Service Provider located near you Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software Copyright Lenovo 2013 2014 173 Diagnostic solutions Product and service warranty Product and parts details User guides and manuals Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service Before you call Before you call do the following to try to solve the problem by yourself Check all cables to ensure that they are connected Check the power buttons to ensure that the system and optional devices are turned on Use the troubleshooting information in your system documentation on the documentation DVD that comes with your product Check for the updated information new device drivers and hints and tips on the Lenovo Support Web site at http www lenovo com support Download the diagnostic program from the Web site and then run it See Using a diagnostic program on page 167 If possible be at your product when you call Have the following information available Machi
85. d time and click OK The Start option window opens 5 The Start option window provides the following selections e Continue to the main interface e Install the operating system using a pre existing response file e Configure RAID using a pre existing response file Read the explanations on the screen and select a desired option Then follow the instructions on the screen If this is the first time you are using the ThinkServer EasyStartup program select the option to continue to the main interface and view the compatibility notes and user guide Notes 1 Functionality and supported operating systems vary depending on the version of the ThinkServer EasyStartup program From the main interface of the program click Compatibility notes to view the information about the RAID controllers operating systems and server configurations supported by the specific version of the program and click User Guide to view the various functions and learn how to use the program 2 Before using the ThinkServer EasyStartup program to install an operating system ensure that any external storage devices and fiber channels are configured correctly Chapter 5 Configuring the server 55 The ThinkServer EasyStartup program main interface provides the following menus on the left pane of the screen e Home This menu is the welcome page that contains some general descriptions about the program and the Lenovo copyright and trademark statements e Compat
86. dapter py Cc d4 7 Figure 41 Installing the TR 500 key 9 Reinstall any parts or reconnect any cables that you have removed 10 Reinstall the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 163 Then the hardware RAID 5 and RAID 50 levels are available for your server if your server has the required number of hard disk drives installed For information about how to configure the hardware RAID refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server Removing the TR 500 Key Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to remove the TR 500 Key if your server has a ThinkServer RAID 500 Adapter with a TR 500 Key option installed Attention Back up your data before you begin if you need to reconfigure RAID and reinstall the operating system after removing the TR 500 Key Before you begin print all the related instructions or ensure that you can view the PDF ve
87. disk drives with one backplane e Up to eight 2 5 inch hot swap SAS hard disk drives with one backplane 32 ThinkServer TS440 Hardware Maintenance Manual The following illustration shows the locations of the hot swap hard disk drive backplanes You need to open the server cover and remove the front system fans to access the backplanes See Removing the server cover on page 67 and Replacing the front system fan 1 on page 144 Notes e Depending on the model your server might look slightly different from the illustration in this topic e The following illustration is based on server models that have five to eight 3 5 inch hot swap SATA or SAS hard disk drives with two backplanes Figure 18 Hot swap hard disk drive backplane locations Backplane for server models with four 3 5 inch hot swap hard disk drive bays This topic provides information to help you locate the connectors on the backplane for server models with four 3 5 inch hot swap hard disk drive bays Chapter 3 Product overview 33 The following illustrations show the connectors on the backplane for server models with four 3 5 inch hot swap hard disk drive bays 5 5 j Figure 19 Front view of the backplane for server models with four 3 5 inch hot swap hard disk drive bays
88. do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Locate the heat sink and fan assembly See Server components on page 23 Lay the server on its side for easier operation If necessary remove any installed PCI Express card that might impede your access to the heat sink and fan assembly See Removing the Ethernet card on page 81 Disconnect the cable of the heat sink and fan assembly from the microprocessor fan connector on the system board See System board components on page 39 Chapter 6 Installing removing or replacing hardware 149 6 Remove the four screws that secure the heat sink and fan assembly to the system board It is recommended that you carefully remove the four screws from the system board using the following method to avoid any possible damage to the system board a Partially remove screw E then completely remove screw and then return to screw Ef and completely remove it b Partially remove screw then completely remove screw J and then return to screw J and completely remove it Note The four screws are integrated parts of the heat sink and fan assembly Do not try to remove the four screws from the heat sink and fan assembly
89. drive activity LED JHard disk drive RAID status LED Off Off The hard disk drive has failed or is not present Off The hard disk drive is present but not in use Off The hard disk drive is active and data is being transferred per second amber hard disk drive On amber The RAID array has failed and cannot recover Blinking slowly about one flash per The hard disk drive is being rebuilt second amber Blinking rapidly about four flashes The RAID controller is locating the RAID card This topic provides information to help you locate the connectors on a RAID card if a RAID card is installed in the PCI E slot 1 on the system board See System board components on page 39 30 ThinkServer TS440 Hardware Maintenance Manual Some server models come with a required RAID card to provide advanced SATA SAS hardware RAID functions to the server If your server does not come with a RAID card you can purchase one from Lenovo See Installing or removing the RAID card on page 82 Notes e The option kit for the RAID card is designed for different types of servers and might contain additional cables that are not required for your server e For server models with more than four SATA hard disk drives or models that use SAS hard disk drives there must be a RAID card installed Your server supports the following RAID cards e ThinkServer RAID 500 Adapter e ThinkServer RAID 700 Adapter ThinkServer RAID 500 Adapter
90. ds from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 If a PCI card bracket assembly is installed in your server remove the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 5 Locate a PCI Express card slot on the system board for installing the Ethernet card You can install the Ethernet card to the PCI E slot 2 that supports a card with 167 mm 6 57 inches in length See System board components on page 39 to identify the different types of PCI card slots in your server 6 Remove any parts or disconnect any cables that might impede your operation 7 Remove the PCI Express card slot bracket by removing the screw that secures the metal bracket and then lifting the bracket out of the chassis Store the PCI Express card slot bracket in case you later remove the Ethernet card and need the bracket to cover the place Note Carefully place the removed screw aside You will need the screw later to secure the Ethernet card in place Figure 38 Removing a PCI Express card slot bracket 8 Touch the static protective package that contains the Ethernet card to any unpainted surface on the outside of the server Then take the Ethernet card out of the package Note Carefully handle the Ethernet card by its edges Chapter
91. e 74 All memory modules are seated correctly and securely e The system firmware is up to date If you have any diagnostic programs run the diagnostic programs to test the memory modules Reinstall the memory modules 4 Replace the suspect memory modules 5 Trained service technician only Replace the system board Chapter 7 Troubleshooting and diagnostics 171 Keyboard mouse or USB device problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 167 for the subsequent steps you should check after using the information in this topic Stem dC All or some keys on the keyboard do not work 1 Ensure that e The USB keyboard cable is securely connected to a USB connector on the server If the USB keyboard is connected to a USB hub disconnect the keyboard from the hub and connect it directly to the server No keys are stuck The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 47 2 Restart the server Replace the keyboard The mouse or pointing device does not work Ensure that e The mouse or pointing device cable is securely connected to the server If the USB mouse or pointing device is connected to a USB hub disconnect the mouse or pointing device from the hub and connect
92. e Lenovo Web site at http Awww lenovo com drivers You can update the server firmware by downloading an update package and following the instructions on the Web page You also can use the Firmware Updater program to help you keep the server firmware up to date See Updating the firmware on page 62 Updating flashing the BIOS This topic provides instructions on how to update flash the BIOS Notes e Update the BIOS on your server only if the newer BIOS version specifically solves a problem you have We do not recommend BIOS updates for servers that do not need them You can view the updated information for the new BIOS version in the installation instructions for the BIOS update utility program Chapter 5 Configuring the server 53 e Downgrading the BIOS to an earlier version is not recommended and might not be supported An earlier BIOS version might not contain the support for the latest system configurations e If the power to your server is interrupted while the POST and BIOS are being updated your server might not restart correctly Ensure that you perform the BIOS update procedure in an environment with a steady power supply Besides ensure that your server can restart successfully without encountering hardware problems e If you have updated the BIOS firmware all the BIOS settings become the default settings of the updated BIOS version You need to check and reconfigure the BIOS settings for your specific needs To upd
93. e Restriction of Hazardous Substances Directive RoHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or ROHS 2 For more information about Lenovo progress on ROHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Tprkiye EEE Yunetmelipine Uygunluk Beyansa Bu Lenovo brbnb T C 3evre ve Orman Bakanlaps nan Elektrik ve Elektronik Eroyalarda Baza Zararla Maddelerin Kullanamanan S n rland r lmas na Dair Yunetmelik EEE direktiflerine uygundur EEE Yunetmelipine Uygundur German Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units Das Produkt ist nicht f r den Einsatz an Bildschirmarbeitsplatzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be
94. e WebBIOS Configuration Utility program to help you configure RAID independently of the operating system You also can install the MegaRAID Storage Manager program and the MegaCLlI Configuration Utility program to help you manage the RAID array and RAID controller in an operating system environment The supported RAID levels are RAID 0 1 and 10 by default For the ThinkServer RAID 500 Adapter to activate RAID 5 and RAID 50 levels you need to install a RAID 5 key on the RAID card See Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID on page 84 For detailed information see Configuring the advanced SATA or SAS hardware RAID on page 61 Note The ThinkServer EasyStartup program simplifies the process of configuring supported RAID and installing supported operating systems and device drivers Before configuring RAID for your server observe the following precautions 1 Use hard disk drives that have the same capacity within a single RAID array 2 Use hard disk drives that are of the same type SATA or SAS within a single RAID array 3 Depending on the operating system the primary RAID might be limited to 2 TB total drive capacity Configuring the system BIOS to enable onboard SATA RAID functionality This section describes how to configure the system BIOS to enable onboard SATA RAID functionality Note Use the arrow keys on the keyboard to make selections To enable SATA RAID functionality do the f
95. e device Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 9 A CAUTION Disconnect the hot swap fan cables before removing the fan from the device to protect against personal injury Statement 10 A CAUTION The following label indicates a sharp edge hazard ASS Copyright Lenovo 2013 2014 vii Statement 11 A CAUTION The following label indicates a potential heat hazard A Statement 12 AA DANGER Overloading a branch circuit is a potential fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch current ratings at the installation site Statement 13 A CAUTION Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails Statement 14 A CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits You must install the appropriate interconnecting cabling in accordance with your local electrical code requirements Statement 15 AA CAUTION The power control button on the device may put th
96. e device in standby mode instead of turning off the device In addition the device might have multiple connections to dc power To remove all electrical current from the device ensure that all connections to dc power are disconnected at the dc power input terminals Ra Ao viii ThinkServer TS440 Hardware Maintenance Manual Statement 16 AA CAUTION To reduce the risk of electric shock or energy hazards e This equipment must be installed by trained service personnel in a restricted access location as defined by your local electrical code and the latest edition of IEC 60950 e Connect the equipment to a reliably earthed safety extra low voltage SELV source An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level 60 V direct current e The branch circuit overcurrent protection must be rated in accordance with local electrical code requirements e Use 1 3 mm or 16 American Wire Gauge AWG copper conductor only not exceeding 3 meters in length e Torque the wiring terminal screws to 1 4 newton meters or 12 inch pounds e Provide a readily available approved and rated disconnect device in the field wiring Statement 17 A CAUTION This product contains a Class 1M laser Do not view directly with optical instruments Statement 18 A CAUTION Do not place any object on top of rack mounted products
97. e server starts from the first boot record that it finds For example you can define a startup sequence that checks a disc in the optical drive then checks the hard disk drive and then checks a network device For information about setting the startup sequence or selecting a startup device see Selecting a startup device on page 52 The Startup menu contains various configuration submenus and items For each submenu and item press Enter to show selectable options and select a desired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features The Startup menu contains the following submenus e Primary Boot Sequence This sequence is used when the system is powered up normally e Automatic Boot Sequence This sequence is used when a communication device wakes up the system e Error Boot Sequence This sequence is used when an error occurs The Startup menu contains the following items e CSM If you select Enabled you can install a non UEFI operating system If you select Disabled you can install a UEFI operating system e Boot Mode Choose the boot policy e Boot Priority Set the boot priority of operating systems e Options Keys Display If you select Enabled the option keys will be displayed on the logo screen If you select Disabled the option keys will not be displayed on the logo screen e Options Keys Di
98. ectrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 If a PCI card bracket assembly is installed in your server remove the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 5 Locate the Ethernet card The Ethernet card is in the PCI E slot 2 that supports a card with 167 mm 6 57 inches in length See System board components on page 39 6 Depending on the type of the Ethernet card you might also need to disconnect all cables from the Ethernet card the system board and or the hot swap hard disk drive backplane Chapter 6 Installing removing or replacing hardware 81 7 Remove the screw that secures the Ethernet card Then grasp the Ethernet card by its edges and carefully pull it out of the PCI Express card slot Note The Ethernet card fits tightly into the PCI Express card slot If necessary alternate moving each side of the Ethernet card a small and equal amount until it is completely removed from the slot Figure 40 Removing the Ethernet card 8 Install a new Ethernet card to replace the old one or install a PCI Express card slot bracket to cover the place See Installing the Ethernet card on page 78 9 Install the PCI card bracket assembly if a RAID card is installed in your server See Rem
99. elp files Most of the documentation for your server is on the documentation DVD provided with your server Refer to the troubleshooting information in your server User Guide for instructions on how to diagnose problems and do basic troubleshooting The troubleshooting and diagnostics information might tell you that you need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software program ThinkServer Web site The ThinkServer Web site provides up to date information and services to help you buy use upgrade and maintain your server You also can do the following by visiting the ThinkServer Web site at http www lenovo com thinkserver e Shop for servers as well as upgrades and accessories for your server e Purchase additional services and software e Purchase upgrades and extended hardware repair services e Access the Lenovo Limited Warranty LLW e Access the online manuals for your products e Access troubleshooting and support information for your server model an
100. emove the old system board battery Figure 112 Removing the system board battery 7 Install a new system board battery Figure 113 Installing the system board battery 8 Reinstall the PCI Express card Such as the RAID card that has been removed See Installing the RAID card on page 83 9 Dispose of the old system board battery as required by local ordinances or regulations What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Replacing the system board Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the system board CAUTION Hazardous moving parts Keep fingers and other body parts away Chapter 6 Installing removing or replacing hardware 157 CAUTION A A The heat sink and microprocessor might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustra
101. emoving or replacing hardware 133 9 Do one of the following e For the backplane for server models with 3 5 inch hard disk drive bays remove the four screws that secure the backplane and then remove the backplane from the hard disk drive cage Figure 87 Removing the backplane for server models with 3 5 inch hard disk drive bays e For the backplane for server models with 2 5 inch hard disk drive bays remove the six screws or three screws that secure the backplane depending on the type of the backplane Then remove the backplane from the hard disk drive cage Figure 88 Removing the backplane for server models with 2 5 inch hard disk drive bays 10 Touch the static protective package that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 11 Position the new backplane on the hard disk drive cage so that the screw holes in the new backplane are aligned with the corresponding holes in the hard disk drive cage Then do one of the following depending on the hard disk drive cage 134 ThinkServer TS440 Hardware Maintenance Manual e For the 3 5 inch hot swap hard disk drive cage install the four screws to secure the backplane on the cage Figure 89 Installing the backplane for server models with 3 5 inch hard disk drive bays e For the 2 5 inch hot swap ha
102. enient solution for configuring the server and installing an operating system The Lenovo Limited Warranty LLW contains the warranty terms that apply to the product you purchased from Lenovo Read the LLW on the documentation DVD that comes with your server A printable generic version of the latest LLW also is available in more than 30 languages at http Awww lenovo com warranty Ilw_02 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support telephone list Telephone numbers are subject to change without notice The most up to date telephone list for Lenovo Support is always available on the Web site at http www lenovo com support phone If the telephone number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative To obtain the most up to date information about the server go to http www lenovo com thinkserver Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates To access the Lenovo Support Web site go to http www lenovo com support Copyright Lenovo 2013 2014 1 Record information about your server in the following table You will need the information if you ever need to have your server serviced
103. ent from the illustrations in this topic To replace the rear system fan do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Locate the rear system fan See Server components on page 23 Disconnect the rear system fan cable from the rear system fan connector on the system board See System board components on page 39 The rear system fan is attached to the chassis by four rubber mounts Remove the rear system fan by cutting the rubber mounts and pulling the rear system fan out of the chassis Figure 103 Removing the rear system fan Chapter 6 Installing removing or replacing hardware 147 6 Touch the static protective package that contains the new rear system fan to any unpainted surface on the outside of the server Then remove the new rear system fan from the package 7 Position the new rear system fan which has four new rubber mounts attached on the chassis so that the four new rubber mounts are aligned with the corresponding holes in the chassis Push the rubber mounts through the holes and then pull on the tips of the rubber mounts from the other side of the chassis until the rear system fan is secured in place
104. er e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To replace the system board battery do the following Note After you replace the system board battery you must reset passwords reset system date and time and reconfigure the server See Chapter 5 Configuring the server on page 47 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Lay the server on its side for easier operation Locate the system board battery See Server components on page 23 a A WwW PY Remove any installed PCI Express card such as the RAID card that impedes your access to the system board battery See Removing the RAID card on page 83 156 ThinkServer TS440 Hardware Maintenance Manual 6 R
105. er cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Lay the server on its side for easier operation Remove the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 Locate the RAID card which is installed in the PCI E slot 1 on the system board See System board components on page 39 6 Remove any parts or disconnect any cables that might impede your operation 7 Disconnect all cables from the RAID card and any other related parts 10 Note If you want to install a new RAID card after removing the old one record the cable connections before disconnecting the cables Remove the RAID card The procedure is similar to that of the Ethernet card See Removing the Ethernet card on page 81 Note Carefully handle the RAID card by its edges Depending on your needs do one of the following e Install anew RAID card to replace the old one and reconnect cables See Installing the RAID card on page 83 e Install a PCI Express card slot bracket to cover the place and connect related cables to the system board and the backplane See Connecting the cables on page 36 If you are instructed to return the old RAID card follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next
106. ext e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 163 Installing or removing the Ethernet card This topic provides instructions on how to install or remove the Ethernet card If you are installing or removing any other types of supported PCI Express cards the procedure is similar Note The Ethernet card is sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 66 first and carefully perform the operation Installing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install the Ethernet card Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the specific type the Ethernet card might look slightly different from the illustrations in this topic e Use any documentation that comes with the Ethernet card and follow those instructions in addition to the instructions in this topic To install the Ethernet card do the following 78 ThinkServer TS440 Hardware Maintenance Manual 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cor
107. f all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Locate the power conversion board See Server components on page 23 4 Record the cable routing and connection Then disconnect the power cables from the power conversion board 130 ThinkServer TS440 Hardware Maintenance Manual 5 Remove the screw that secures the power conversion board Then slide the power conversion board to the front of the chassis until it is released from the retention posts on the chassis and then carefully remove the board out of the chassis Figure 84 Removing the power conversion board 6 Touch the static protective package that contains the new power conversion board to any unpainted surface on the outside of the server Then remove the new power conversion board from the package Note Carefully handle the power conversion board by its edges Chapter 6 Installing removing or replacing hardware 131 7 Position the new power conversion board into the chassis so that the three retention posts fj on the chassis pass through the corresponding holes in the power conversion board Then slide the new power conversion board to the rear of the chassis until the power conversion board is securely seated Ensure that the screw hole
108. figuration in case the older configuration settings do not solve the problem or have adverse effect 10 Use an antivirus program to see if your server has been infected by a virus If the program detects a virus remove the virus 11 If none of these actions solve the problem seek technical assistance See Chapter 8 Getting information help and service on page 173 Viewing the status and diagnostic LEDs Your server has status and diagnostic LEDs on the front panel the rear panel Ethernet status LEDs the system board the hot swap hard disk drives if supported and the optical drives The various LEDs help you easily identify the system and device status and diagnose problems For information about the LEDs refer to the related topics in Locations on page 12 Using a diagnostic program The following diagnostic programs are available for you to diagnose server problems Copyright Lenovo 2013 2014 167 e ThinkServer Diagnostic Tool e ThinkServer System Profile Collection Tool To use a diagnostic program do the following 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate a diagnostic program Download and unzip the diagnostic program package to get the diagnostic program package folder Open the diagnostic program package folder and run the QTW exe file Select the language when prompted Then click Continue Read the End User License Agreement EUL
109. function may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Len
110. g Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to remove and reinstall the front bezel Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove and reinstall the front bezel do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 Chapter 6 Installing removing or replacing hardware 69 3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward Figure 28 Removing the front bezel 70 ThinkServer TS440 Hardware Maintenance Manual 4 To reinstall the front bezel align the other three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis then pivot the front bezel inward until it snaps into position on the left side J g p F Fha Figure 29 Installing the front bezel 5 Go to Completing the parts replacement o
111. g up with your leg muscles e Ensure that you have enough properly grounded electrical outlets for the server monitor and other devices Copyright Lenovo 2013 2014 65 e Back up all important data before you make changes to drives e Have a small flat blade screwdriver available e You do not have to turn off the server to install or replace a hot swap redundant power supply hot swap hard disk drives or hot plug USB devices However you must turn off the server before performing any steps that involve installing removing or replacing adapter cables or non hot swap devices or components e To view the LEDs on the system board and internal components leave the server connected to power e When you are finished working on the server reinstall all safety shields guards labels and ground wires e When working inside the server you might find some tasks easier if you lay the server on its side Handling static sensitive devices Attention Do not open the static protective package that contains the new part until the defective part has been removed from the server and you are ready to install the new part Static electricity although harmless to you can seriously damage server components and parts When you handle server parts and components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e The use of a grounding system is rec
112. ge e Altitude O to 3048 m 0 to 10 000 ft e Humidity Operating 10 to 80 non condensing Storage 10 to 90 non condensing Electrical input Universal input Minimum 90 V ac Maximum 264 V ac Input frequency range 47 to 63 Hz Software This topic provides information about the software programs that you can use to set up use and maintain the server ThinkServer EasyStartup The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported Microsoft Windows and Linux operating systems and device drivers on your server This program is provided with your server on a self starting bootable ThinkServer EasyStartup DVD The user guide for the program is also on the DVD and can be accessed directly from the program interface For detailed information see Using the ThinkServer EasyStartup program on page 54 ThinkServer EasyUpdate Firmware Updater The ThinkServer EasyUpdate Firmware Updater program hereinafter referred to as the Firmware Updater program enables you to maintain your server firmware up to date and helps you avoid unnecessary server outages The Firmware Updater program is provided on the Lenovo Support Web site For more information about downloading and using the Firmware Updater program see Updating the firmware on page 62 Chapter 3 Product overview 11 BIOS update utilities The BIOS firmware keeps updating after the shipment of the server Leno
113. gned with the corresponding holes in the mounting area Meanwhile ensure that the two posts J of the front system fan 1 are aligned with the corresponding holes in the inner side of the chassis Then carefully slide the front system fan 1 into the chassis until it snaps into position Figure 102 Installing the front system fan 1 8 Connect the new front system fan 1 cable to the system fan 1 connector on the system board See System board components on page 39 9 If you are instructed to return the old front system fan 1 follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Replacing the rear system fan Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the rear system fan 146 ThinkServer TS440 Hardware Maintenance Manual CAUTION Hazardous moving parts Keep fingers and other body parts away Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly differ
114. gram Basic troubleshooting tables ThinkServer uence program problems Optical drive cicbIeins Hard disk drive problems Memory module problems ns Keyboard mouse or USB device aiobienne Chapter 8 Getting information ee and service ii ThinkServer TS440 Hardware Maintenance Manual 126 130 132 136 139 142 144 146 148 151 156 157 163 163 165 167 167 167 167 168 168 169 170 171 172 173 Information resources Using the documentation ThinkServer Web site Lenovo Support Web site Help and service Before you call Calling for service Using other services Purchasing additional services Appendix A Notices Trademarks Important notes Polyvinyl Chloride PVC cable ana od notice Recycling information Battery return program Requirement for batteries containing perchlorate Particulate contamination Important WEEE information Restriction of Hazardous Substances Directive RoHS European Union RoHS Turkish ROHS German Ordinance for Work algae statement Export classification notice Electronic emission notices Federal Communications SONS Sidi FCC Statement Japan VCCI Class A eSmiplianes statement Eurasian compliance mark Index 173 173 173 173 174 174 174 175 175 177 178 178 178 178 179 179 180 180 182 182 182 182 182 182 182 184 184 185 Safety information Note Before using the pr
115. gram on a Windows operating system on page 56 e If you are using a Linux operating system run the ThinkServer EasyStartup DVD that comes with your server on a computer with a Windows operating system and download the required Ethernet card driver to a removable storage device Then transfer the Ethernet card driver from the removable storage device to your server and run the driver file to install the driver The most up to date device drivers for various server models are always available for download on the Lenovo Support Web site at http www lenovo com drivers 80 ThinkServer TS440 Hardware Maintenance Manual Removing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to remove the Ethernet card Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the specific type the Ethernet card might look slightly different from the illustration in this topic e Use any documentation that comes with the Ethernet card and follow those instructions in addition to the instructions in this topic To remove the Ethernet card do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from el
116. gram to backup the data stored on RDX media For detailed information refer to the user guide of the RDX drive The user guide is available for download at http www lenovo com UserManuals For the location information about the internal drives or drive bays see Server components on page 23 Expansion slots The server has four expansion slots on the system board For detailed information see System board components on page 39 Input Output I O features e One Video Graphics Array VGA DB 15 connector on the rear panel e Eight USB connectors two USB 3 0 connectors on the front panel four USB 3 0 and two USB 2 0 connectors on the rear panel e One RJ 45 Ethernet connector on the rear panel e One serial connector on the rear panel For the location information about the connectors refer to the related topics in Locations on page 12 Ethernet connectivity The server comes with an integrated Intel Gigabit Ethernet controller as well as an Ethernet physical layer PHY of the Open Systems Interconnection model OSI model They provide the server with the ability to support the Ethernet connector on the rear panel with 10 megabits per second Mbps 100 Mbps or 1000 Mbps network connectivity For more information see Rear view of the server on page 17 Reliability availability and serviceability Reliability availability and serviceability hereinafter referred to as RAS are three important server design
117. guring 57 for your server 58 introduction 57 RAID card installing 83 locations 30 removing 83 RAID configuration utilities software 12 rear system fan replacing 146 rear view of the server locations 17 reinstalling front bezel 69 PCI card bracket assembly 71 reliability availability and serviceability features 9 removing DIMM 77 Ethernet card 81 front bezel 69 hardware 65 memory module 77 non hot swap hard disk drive 99 PCI card bracket assembly 71 RAID card 83 server cover 67 TR 500 Key on the RAID card 86 TR 700 Battery 89 replace internal RDX drive 103 replacing front panel board assembly 142 front system fan1 144 hardware 65 heat sink and fan assembly 148 hot swap hard disk drive 117 hot swap hard disk drive backplane 132 hot swap redundant power supply 122 microprocessor 151 non hot swap power supply assembly 136 optical drive 91 power conversion board 130 Copyright Lenovo 2013 2014 power distribution board and cage assembly 126 rear system fan 146 solid state drive 107 113 system board 157 system board battery 156 road map server setup 5 S security front door lock 23 integrated cable lock 22 padlock 21 Security menu Setup Utility program 49 serial number label locations 12 server components locations 23 server configuration updating 165 server cover installing 163 removing 67 server documentation 2 server locks locations 20 server package 7 server setup road map 5 service getting 1
118. guring RAID and installing supported operating systems and device drivers on your server See Using the ThinkServer EasyStartup program on page 54 The device drivers for onboard Ethernet controllers are also available for download at http www lenovo com drivers Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Web site Go to http www lenovo com drivers and follow the instructions on the Web page to check for the latest level of firmware such as the BIOS updates and device drivers When you replace a device in the server you might have to either update the server with the latest version of the firmware that is stored in memory on the device or reflash the BIOS and the FRU SDR 62 ThinkServer TS440 Hardware Maintenance Manual Using the Firmware Updater program The Firmware Updater program enables you to maintain your system firmware up to date and helps you avoid unnecessary outages To update your system firmware using the Firmware Updater program do the following Note Before distributing the firmware updates to a server ensure that your server can restart successfully without encountering hardware problems 1 Go to http www lenovo com drivers and follow the instructions on the Web page to locate the Firmware Updater program 2 Download the ISO image for the Firmware Updater program and the TXT file that contains the installation instruction
119. hard disk drive and reconnect cables Replace the signal cable for the non hot swap hard disk drive Replace the non hot swap hard disk drive A newly installed hot swap hard disk drive is not Ensure that the drive is installed into the correct drive recognized bay 2 Restart the server Remove the drive from the bay wait 45 seconds and reinsert the drive into the bay making sure that the drive connects to the hot swap hard disk drive backplane If you have any diagnostic programs run the diagnostic programs to test the hard disk drive Ensure that the hot swap hard disk drive backplane is correctly seated When it is correctly seated the drive assemblies correctly connect to the backplane without bowing or causing movement of the backplane Ensure that the cable connection is correct See Connecting the cables on page 36 Reconnect the backplane power cable and repeat step 1 through step 4 Reconnect the backplane signal cable and repeat step 1 through step 4 170 ThinkServer TS440 Hardware Maintenance Manual S Cd If you suspect a problem with the backplane signal cable or the backplane a Replace the affected backplane signal cable b Replace the affected backplane Multiple hard disk drives fail If you have any diagnostic programs run the diagnostic programs to test the hard disk drives Ensure that the cable connection is correct See Connecting the cable
120. have the same capacity within a single RAID array Your server supports the following two types of RAID configurations e Onboard SATA software RAID configuration using the Intel Rapid Storage Technology enterprise program The onboard SATA software RAID controller is integrated on the Intel C220 chip on the system board If your server has SATA hard disk drives that are connected to the system board you can use the Intel Rapid Storage Technology enterprise program to configure RAID By default your server supports onboard SATA software RAID levels 0 1 5 and 10 For detailed information see Configuring the system BIOS to enable onboard SATA RAID functionality on page 59 e Advanced SATA SAS hardware RAID configuration using the WebBIOS Configuration Utility program and RAID management using the MegaRAID Storage Manager program and the MegaCLlI Configuration Utility program requires a RAID card Some server models come with a required RAID card to provide advanced SATA SAS hardware RAID functions to the server You also can purchase the RAID card from Lenovo and install it into server models that support the RAID card to get advanced SATA SAS hardware RAID functions See RAID card on page 30 and Installing or removing the RAID card on page 82 for more information Note For server models with more than four hard disk drives or models that use SAS hard disk drives a RAID card must be installed The RAID card provides th
121. he SATA signal cable and the power cable from the rear of the non hot swap hard disk drive Chapter 6 Installing removing or replacing hardware 101 7 Insert two fingers into the holes in the two tabs on the front of the blue bracket Then press the tabs towards each other and carefully slide the non hot swap hard disk drive out of the front of the chassis CESS Figure 56 Sliding the non hot swap hard disk drive out of the bay 8 Flex the sides of the blue bracket to remove the non hot swap hard disk drive from the bracket Save the bracket for future use Note Do not touch the circuit board on the hard disk drive 9 Reinstall the front system fan 1 See Replacing the front system fan 1 on page 144 102 ThinkServer TS440 Hardware Maintenance Manual 10 Align the top edge of the EMI protective panel with the top side of the hard disk drive cage and then pivot the EMI protective panel down until it snaps into position Soe a SS SN SESS oa Se Anusa WS saeu SS S SE SE Seu S S Figure 57 Installing the EMIl protective panel 11 Disconnect the SATA cable for the removed non hot swap hard disk drive from the system board and save the cable for future use 12 Close and lock the front door 13 If you are instructed to return the old non hot swap har
122. he drive cage e lf the server has redundant power each of the power supply bay has a redundant power supply installed or one bay has a redundant power supply while the other bay is covered by a shield e Leave adequate space around the server to ensure that the server cooling system works well Leave approximately 50 mm 2 inches of open space around the front and rear of the server Do not place objects in front of the fans For proper cooling and airflow install the server cover before you turn on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components e Properly route the cables For some options such as PCI cards follow the cabling instructions that come with the options in addition to the instructions in this manual 66 ThinkServer TS440 Hardware Maintenance Manual e Ensure that you replace a failing fan within 48 hours e When replacing a hot swap drive install the new hot swap drive within two minutes of removal Working inside the server with the power on Attention Static electricity that is released to internal server components when the server is turned on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an ESD wrist strap or other grounding system when you work inside the server with the power on The server supports hot swap devices and is designed to operate s
123. he hot swap hard disk drive 7 Check the hot swap hard disk drive status LEDs to ensure that the hard disk drive is operating correctly You might have to restart the server for the newly installed hard disk drive to be recognized See Hot swap hard disk drive status LEDs on page 28 If the hard disk drive is faulty you need to reinstall or replace it until it is operating correctly 8 Close and lock the front door 9 Do one of the following e If you are installing a hot swap hard disk drive save the removed hard disk drive dummy tray in case you later remove the hot swap hard disk drive and need a dummy tray to cover the drive bay e If you are replacing a hot swap hard disk drive and are instructed to return the old hot swap hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To configure RAID go to Configuring RAID on page 57 Installing or replacing a hot swap redundant power supply Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install or replace a hot swap redundant power supply This topic applies only to server models that come with one or two hot swap redundant power supplies 122 ThinkServer
124. he power conversion board low profile PCI card bracket and main PCI card bracket jj are available in server models that come with a RAID card 26 ThinkServer TS440 Hardware Maintenance Manual Components of server models with four 3 5 inch non hot swap hard disk drive bays 20 2 EE Front system fan 2 System board System board battery Low profile PCI card bracket EJ Four memory slots installed memory modules vary by model Note The power conversion board low profile PCI card bracket and main PCI card bracket gj are available in server models that come with a RAID card CRU identification CRUs are parts that can be upgraded or replaced by the customer If a CRU is determined to be defective during the warranty period a replacement CRU will be provided to the customer Customers are responsible for installing the self service CRUs for this product Customers also can install optional service CRUs which Chapter 3 Product overview 27 might require some technical skills or tools or request that a technician install the optional service CRU under the terms of the applicable warranty service type for your country or region Non CRUs must be replaced only by trained service technicians The following table lists the major FRUs in your server and the CRU identification information For a complete listing of FRU information such as FRU part
125. he server For each hot swap redundant power supply there might be one or two status LEDs on the power supply near the power cord connector When the LED is lit in green it indicates that the hot swap redundant power supply is working correctly When the LED is lit in amber it indicates that the hot swap redundant power supply is likely to fail or has failed Figure 6 Rear view of the server with hot swap redundant power supplies Power cord connectors Used to connect the power cords H Serial connector Used to attach a device that uses a 9 pin serial connector EJ VGA DB 15 connector Used to attach a VGA compatible video device such as a VGA monitor EJ USB 3 0 connectors 4 H USB 2 0 connectors 2 Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than eight USB devices you can purchase a USB hub which you can use to connect additional USB devices Chapter 3 Product overview 19 B Expansion card area Your server has four expansion slots on the system board for you to install appropriate Peripheral Component Interconnect PCI cards or PCI Express cards For detailed information see System board components on page 39 Note If a ThinkServer Host Bus Adapter HBA is available refer to its user guide and the below table for detailed information The user guide is available for download at http www lenovo com UserManuals Table 1 Suppor
126. ibility notes This menu provides information about the RAID controllers operating systems and server configurations supported by the version of the program you are using e User Guide This menu provides information about the features of the program and instructions on how to use the program e Hardware list This menu displays a list of hardware devices detected by the program e Configure RAID This menu guides you to configure RAID or view the current RAID configuration and make changes if needed e Install operating system This menu displays a series of choices and prompts to collect information required for operating system installation prepares the hard disk drive for installation and then initiates the installation process using your operating system installation disc e Download drivers This menu helps you download the required device drivers from the ThinkServer EasyStartup DVD to a removable storage device so that you can easily get the drivers for server configuration when you need them Note The most up to date device drivers for various server models are always available for download on the Lenovo Support Web site at http www lenovo com drivers e About This menu provides the version information and legal notices Using the ThinkServer EasyStartup program on a Windows operating system You can run the ThinkServer EasyStartup DVD on a Windows operating system with the Internet Explorer 6 0 Web browser or a
127. ightly different from the illustrations in this topic Chapter 3 Product overview 23 Components of server models with four 3 5 inch hot swap hard disk drive bays OES Front system fan 2 System board Low profile PCI card bracket E Optical drive bay 2 with an optical drive installed Main PCI card bracket in some models Front system fan 1 EZ Four memory slots installed memory modules vary by model Note The power conversion board low profile PCI card bracket and main PCI card bracket E are available in server models that come with a RAID card 24 ThinkServer TS440 Hardware Maintenance Manual Components of server models with eight 3 5 inch hot swap hard disk drive bays Hard disk drive bay 0 Front system fan 1 Front system fan 2 System board EZ Four memory slots installed memory modules vary by model Note The power conversion board low profile PCI card bracket and main PCI card bracket Rj are available in server models that come with a RAID card Chapter 3 Product overview 25 Components of server models with eight 2 5 inch hot swap hard disk drive bays VN Hard disk drive bay 0 Front system fan 1 Front system fan 2 System board EJ Four memory slots installed memory modules vary by model Note T
128. ing instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Replacing the non hot swap power supply assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the non hot swap power supply assembly This topic applies only to server models that come with a non hot swap power supply assembly 136 ThinkServer TS440 Hardware Maintenance Manual CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might look slightly different from the illustrations in this topic e Use any documentation that comes with the new non hot swap power s
129. inkServer RAID 700 Adapter and the three mounting studs on the bottom of the TR 700 Battery are aligned with the corresponding holes in the ThinkServer RAID 700 Adapter Carefully press the TR 700 Battery onto the ThinkServer RAID 700 Adapter until the two connectors J and are firmly joined Then install the three screws that come with the TR 700 Battery option kit to secure the TR 700 Battery in place Notes e Center the screwdriver when you install the screws and do not over tighten the screws to avoid possible damage to any parts e Do not touch the board on the bottom of the TR 700 Battery Figure 43 Installing the TR 700 Battery 9 Reinstall the ThinkServer RAID 700 Adapter with the TR 700 Battery See Installing or removing the RAID card on page 82 10 Reinstall the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 163 Removing the TR 700 Battery Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to remove the TR 700 Battery if your server has a ThinkServer RAID
130. ions on how to remove a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Ensure that you consider and follow the memory module installation rules when performing the operation See Memory module installation rules on page 74 To remove a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Lay the server on its side for easier operation Locate the memory slots on the system board See System board components on page 39 a A WwW N Disconnect any cables that might impede your access to the memory slots Chapter 6 Installing removing or replacing hardware 77 6 Locate the memory module that you want to remove and open the retaining clips on both ends of the memory slot Then grasp the memory module by its edges and carefully pull it straight up to remove it from the memory slot Figure 37 Removing a memory module 7 Reconnect any cables you have disconnected 8 If you are instructed to return the old memory module follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do n
131. ired option by using the up and down arrow keys or type desired values from the keyboard Some items are displayed on the menu only if the server supports the corresponding features Notes e Enabled means that the function is configured e Disabled means that the function is not configured The Security menu contains the following main items e Administrator Password View the status of an administrator password e Power On Password View the status of a user password e Set Administrator Password Set an administrator password to protect against unauthorized access to your server See Using passwords on page 51 e Set Power On Password Set a user password to protect against unauthorized access to your server See Using passwords on page 51 The Security menu contains the following submenus e TCG Feature Setup Configure the TPM function See Configuring the TPM function on page 52 e System Event Log View and clear the system event log Chapter 5 Configuring the server 49 e Secure Boot View and set secure boot configuration parameters Startup menu The Startup menu in the Setup Utility program provides an interface to help you view or change the server startup options including the startup sequence and boot priority for various devices After the server restarts changes in the startup options take effect The startup sequence specifies the order in which the server checks devices to find a boot record Th
132. it directly to the server The mouse or pointing device is clean and no dust accumulates The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 47 2 Restart the server Replace the mouse or pointing device A USB device does not work Ensure that e The USB cable is securely connected to the server If the USB device is connected to a USB hub disconnect the device from the hub and connect it directly to the server The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 47 2 Restart the server 3 Replace the USB device 172 ThinkServer TS440 Hardware Maintenance Manual Chapter 8 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products Information resources You can use the information in this topic to access useful resources relating to your needs when using the product Using the documentation Information about your Lenovo system and installed software if any or optional devices is available in the documentation that comes with the product The documentation can include printed documents online documents readme files and h
133. later version installed Enter the operating system and insert the ThinkServer EasyStartup DVD into an internal or external optical drive The DVD starts automatically in most environments If the DVD fails to start open the launch exe file located in the root directory of the DVD Notes e You should read and accept the Lenovo License Agreement when prompted e On the Microsoft Windows Server 2003 and Windows Server 2012 operating systems you might need to add the Uniform Resource Locator URL for the ThinkServer EasyStartup program Web page to the trusted Web site list so that the page can open correctly You can do the following when using the ThinkServer EasyStartup program on a Windows operating system For detailed information refer to the help system 56 ThinkServer TS440 Hardware Maintenance Manual e View a general introduction to your ThinkServer server model and the specific server configuration information e View general guidance on how to use the ThinkServer EasyStartup DVD e Download the required device drivers to a removable storage device so that you can easily get the drivers for server configuration when you need them especially when you finish installing an operating system without using the ThinkServer EasyStartup DVD and need appropriate device drivers to configure your server e Install the required device drivers directly on the server on which you are running the ThinkServer EasyStartup DVD e View info
134. lenovo ThinkServer TS440 Hardware Maintenance Manual oo ThinkServer Machine Types 70AL 70AM 70AN and 70AQ Note Before using the information and the product it supports be sure to read and understand the following e The Read Me First that comes with your product e Safety information on page iii e Appendix A Notices on page 177 Third Edition May 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Safety information Products that are not assessed Chapter 1 General information Introduction Server documentation Chapter 2 Server setup road map Chapter 3 Product overview Server package Features Specifications Software ThinkServer FasyStarhip ThinkServer EasyUpdate Firmware Updater BIOS update utilities RAID configuration utilities Diagnostic programs Locations Machine type model and serial number label Front view of thes server Front panel Rear view of the server Server locks Server components Hot swap hard disk drive status LEDs RAID card Hot swap hard disk dive baskoia Connecting the cables System board components Chapter 4 Turning on and turning off the server Turning on the server T
135. lerini okuyup anlad n zdan emin olun epe BUKOpnCTAHHAM LibOro MpOAYKTY YBAKHO O3HANOMTECA 3 HCTPYKU AMN 3 TeXHIKU 6ezneKn Ha Pi3HUx MOBAaX LO MOXHa 3Ha TN Ha DVD gncky 3 MOKyYMeHTaLjE B KOMMNeKTI 3 NDOAYKTOM Important For translated versions of the caution or danger statement refer to the Safety Warranty and Support Information document Ensure that you read and understand all caution and danger statements in this document before you perform the procedures Read and understand any additional safety information that is included with the server or optional device before you install remove or replace the device iv ThinkServer TS440 Hardware Maintenance Manual Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Ensure that all power cord connectors are securely and completely plugged into receptacles Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks
136. lity to delete RAID volumes To delete RAID volumes do the following 1 Press Ctrl l when prompted to enter the Intel Rapid Storage Technology enterprise option ROM configuration utility during system startup Use the up and down arrow keys to select Delete RAID Volume and press Enter Use the arrow keys to select the RAID volume to be deleted and press Delete When prompted press Y to confirm the deletion of the selected RAID volume Deleting a RAID volume will reset the hard disk drives to non RAID After deleting a RAID volume you can e Return to step 2 to delete additional RAID volumes e See Creating RAID volumes on page 60 for RAID volume creation e Use the up and down arrow keys to select Exit and press Enter Resetting disks to non RAID This section describes how to reset your hard disk drives to non RAID To reset your hard disk drives to non RAID do the following 1 2 3 60 Press Ctrl l when prompted to enter the Intel Rapid Storage Technology enterprise option ROM configuration utility during system startup Use the up and down arrow keys to select Reset Disks to Non RAID and press Enter Use the arrow keys and the space key to mark individual physical hard disk drives to be reset and then press Enter to complete the selection When prompted press Y to confirm the reset action After resetting the hard disk drives to non RAID you can e See Deleting RAID volumes on page
137. lly equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where mal
138. ments or performance of procedures other than those specified herein might result in hazardous radiation exposure nance Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 A gt 18 kg 39 7 Ib gt 32 kg 70 5 Ib gt 55 kg 121 2 Ib lt 32 kg 70 5 Ib lt 55 kg 121 2 Ib lt 100 kg 220 5 Ib CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source A A 2 0m gt elf vi ThinkServer TS440 Hardware Maintenance Manual Statement 6 A CAUTION If you install a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to a power source that is easily accessible in case it needs to be disconnected Statement 7 A CAUTION If the device has doors ensure that you remove or secure the doors before moving or lifting the device to protect against personal injury The doors will not support the weight of th
139. menu or item information might differ slightly from the information in this topic Copyright Lenovo 2013 2014 47 Notes e The default settings already are optimized for you Use the default value for any item you are not familiar with Do not change the value of unfamiliar items to avoid unexpected problems If you consider changing the server configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results If you cannot turn on the server because of incorrect BIOS settings use the Clear CMOS jumper to restore the BIOS settings to the factory default settings See System board components on page 39 e If you have changed any hardware in the server you might need to reflash the BIOS The following menus are listed on the BIOS Setup Utility screen e Main See Main menu on page 48 e Devices See Devices menu on page 48 e Advanced See Advanced menu on page 48 e Power See Power menu on page 49 e Security See Security menu on page 49 e Startup See Startup menu on page 50 e Exit Exit menu on page 50 Main menu After entering the Setup Utility program you can see the Main menu which lists basic information about the BIOS total memory size and system date and time To set the system date and time on the Main menu see Setting the system date and time on page 51 Devices menu You can view or change various devi
140. move the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 Locate the ME disable jumper on the system board and then ensure that the jumper is encased in a non conductive block of plastic 5 Reinstall the server cover and connect the power cords See Completing the parts replacement on page 163 6 Connect the server to an ac power source Then turn on the server The ME has been disabled Serial connector Used to provide an optional serial connector solution with a required cable EJ PCI card slot PCI slot 4 Used to install a standard 32 bit 33 MHz PCI card with 167 mm 6 57 inches in length Chapter 3 Product overview 43 EBJ PCI Express x4 card slot PCI E slot 3 This PCI card slot supports a PCI Express x4 card with 167 mm 6 57 inches in length such as an Ethernet card EJ PCI Express x1 card slot PCI E slot 2 This PCI card slot supports a PCI Express x1 card with 167 mm 6 57 inches in length such as a graphics card PCI Express x16 card slot PCI E slot 1 This PCI card slot supports a PCI Express x16 card with 167 mm 6 57 inches in length such as an Ethernet card a HBA or a RAID card EZ Rear system fan connector Used to connect the cable of the rear system fan E Cover presence switch connector intrusion switch connector Used to connect the cable of the cover presence switch 44 ThinkServer TS440 Hardware Maintenance Ma
141. n 3 ANSI ISA 71 04 1985 Environmental conditions for process measurement and control systems Airborne contaminants Instrument Society of America Research Triangle Park North Carolina U S A Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2011 Appliances are 180 ThinkServer TS440 Hardware Maintenance Manual labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Appendix A Notices 181 Restriction of Hazardous Substances Directive RoHS This topic provides statements about th
142. n you might need to reconfigure RAID for your server See Configuring RAID on page 57 Removing a non hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to remove a non hot swap hard disk drive This topic applies only to server models that have non hot swap hard disk drives installed See Features on page 7 for more information about the supported non hot swap hard disk drives Before you begin review the following hard disk drive installation rules e Follow the order of the hard disk drive bays when installing a hard disk drive See Server components on page 23 to locate the hard disk drive bays in your server e For RAID configuration the hard disk drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 57 e For hard disk drives with different capacities install the hard disk drive by following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Chapter 6 Installing removing or replacing hardware 99 Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might look
143. n page 163 Removing and reinstalling the PCI card bracket assembly Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to remove and reinstall the PCI card bracket assembly This topic applies only to server models that have a RAID card installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To remove and reinstall the PCI card bracket assembly do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 Remove the PCI card bracket assembly by doing the following Chapter 6 Installing removing or replacing hardware 71 a Press the release tab Jin the direction as shown and then carefully lift the PCI card bracket the central IS IS IN assembly slightly upward until each of the two retention posts J on the chass position of the corresponding hole in the PCI card bracket assembly Figure 30 Releasing the PCI card bracket assembly b Carefully move the PCI card bracket assembly to the t
144. n the drive adapter and the solid state drive into the 3 5 inch drive bracket Align the screw holes in the drive adapter and the solid state drive with the corresponding holes in the bracket Then install the five screws to secure the drive adapter and the solid state drive into the bracket Figure 67 Installing the screws to secure the drive adapter and the solid state drive to the bracket 9 Slide the bracket with the solid state drive into the drive bay from the front until it snaps into position and then completely close the handle Figure 68 Installing the bracket with the solid state drive 10 Check the hard disk drive status LEDs to ensure that the solid state drive is operating correctly You might have to restart the server for the newly installed solid state drive to be recognized See Hot swap 112 ThinkServer TS440 Hardware Maintenance Manual hard disk drive status LEDs on page 28 If the solid state drive is faulty reinstall or replace it until it is operating correctly 11 Save the removed dummy hard disk drive tray in the event that you later remove the solid state drive and need a dummy tray to cover the drive bay What to do next e To work with another piece of hardware go to the appropriate section e To configure RAID go to Configuring RAID on page 57 e To complete the installation go to Completing the parts replacement on page 163 Replacing a 2 5 inch s
145. n the hard disk drives For more information about the location of the hard disk drive bays power connectors and SATA connectors on the system board see Server components on page 23 and System board components on page 39 System board components The following illustration shows the component locations on the system board Chapter 3 Product overview 39 z 7m fa yn 2 FA i E a sll F Ea T i Vem a Ve EJ a z m Jace a Figure 25 System board components System fan 1 connector EJ Front panel connector Front USB 3 0 connector EH Platform Controller Hub PCH E SATA SGPIO connector EJ Memory slot 4 DIMM4 E Clear CMOS Complementary Metal Oxide Semiconductor jumper EJ Management Engine ME disable jumper PCI Express x16 card slot PCI E slot 1 40 ThinkServer TS440 Hardware Maintenance Manual 4 pin power connector Used to connect the power cable from the power supply Ea System board battery Your server has a special type of memory that maintains the date time and configuration information for
146. ne type and model Serial numbers of your Lenovo hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available 174 ThinkServer TS440 Hardware Maintenance Manual The warranty does not cover the following Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of the UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the warranty type and duration for your product refer to the Wa
147. ng the Ethernet card Installing or removing the RAID card Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID Installing or removing the ThinkServer RAID 700 Battery Installing or replacing an optical Sie Installing or removing a non hot swap hard disk drive Installing or placa an intemal RDX ais Installing or peer a 2 5 inch solid state drive Installing or replacing a hot swap shard disk drive Installing or replacing a hote swap rieduridant power supply rn 53 53 54 54 55 56 57 57 58 59 61 62 62 63 65 65 65 66 66 67 67 69 71 74 74 78 82 84 88 91 95 103 107 117 122 Replacing the power distribution board and cage assembly Replacing the power conversion board Replacing the bakes hard disk drive backplane Replacing the non hot swap power supply assembly E Bing see nf bat Aue Replacing the cover presence switch Replacing the front panel board assembly Replacing the front system fan 1 Replacing the rear system fan Replacing the heat sink and fan PARES Replacing the microprocessor Replacing the system board battery Replacing the system board Completing the parts replacement Reinstalling the server cover and E cables ia 2 ita Updating the server af configuration Chapter 7 Troubleshooting and diagnostics Troubleshooting procedure Viewing the status and diagnostic LEDs Using a diagnostic pro
148. nual Chapter 4 Turning on and turning off the server This chapter provides information about turning on and turning off the server Turning on the server After you finish unpacking and setting up the server connect it to an ac power source Press the power button on the front panel to turn on the server See Front panel on page 16 Turning off the server CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source A A 2 Cm gt 1 O m The server can be turned off in one of the following ways e Turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically For instructions on how to shut down your specific operating system refer to the related documentation or help system for the operating system e Press the power button on the front panel to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature e f your server stops responding and you cannot turn it off press and hold the power button on the front panel for four seconds or more If you still cannot turn off the se
149. nvironment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Requirement for batteries containing perchlorate The following statement applies to users in the state of California U S A California Perchlorate Information Appendix A Notices 179 Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Particulate contamination Attention Airborne particulates including metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the server to malfunction or cease functioning altogether This specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set forth in this document you must implement practices th
150. o conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Lenovo Einsteinova 21 851 01
151. oblems See Optical drive problems on page 169 The operating system installation program continuously Make more space available on the hard disk drive loops The ThinkServer EasyStartup program cannot start the 1 Ensure that the operating system media is supported operating system media by the ThinkServer EasyStartup program version your are using For a list of the supported operating systems refer to the user guide and compatibility notes for the ThinkServer EasyStartup program through the program main interface See Starting the ThinkServer EasyStartup program on page 55 Verify if the optical drive or the disc has problems See Optical drive problems on page 169 168 ThinkServer TS440 Hardware Maintenance Manual Optical drive problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 167 for the subsequent steps you should check after using the information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 173 Notes 1 If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 65 2 If an action step is preceded by Trained service
152. odels without a discrete RAID card installed The hard disk drive is not in use a Green The hard disk drive is active and data is being transferred E NIC status LED The NIC status LED indicates the LAN status for the Ethernet connector on the rear panel of the server Blinking The LAN is connected and active E Front USB 3 0 connector 1 H Front USB 3 0 connector 2 Used to attach a USB compatible device such as a USB keyboard mouse scanner or printer If you have more than eight USB devices you can purchase a USB hub which you can use to connect additional USB devices Rear view of the server This topic provides information to help you locate the connectors and components on the rear of your server The following illustration shows the rear view of the server with a screw secured non hot swap power supply assembly Note Depending on the model your server might look slightly different from the illustrations in this topic Chapter 3 Product overview 17 H USB 2 0 connectors 2 J Expansion card area Ethernet connector RJ 45 EJ USB 3 0 connectors 4 El Front door key 18 ThinkServer TS440 Hardware Maintenance Manual Your server model might have one or two hot swap redundant power supplies Each hot swap redundant power supply has one power cord connector Jon the rear of t
153. oduct be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product odd Aa gig clgagdig GANI baaria GLY Li del 8 Cpe SL ill plas J gill ee tt Gl HES DVD uai Gf aliy Antes de usar o produto leia e entenda as instru es de seguran a multilingues no DVD de documenta o que o acompanha Mpegn ga usnon3BaTe TOSnN NPOAYKT 3aAbNXKNTENHO NpoyeTeTe N BHNKHETe B MHOTOEZSNYHNTE NHCTPYKUMN 3a 6esonacHocT B DVD AucKka c pokymeHTa na KOTO Ce NDeAOCTAaBA C nponyKTa Prije upotrebe ovog proizvoda obavezno pro itajte vi ejezi ne sigurnosne upute koje se nalaze na DVD u s dokumentacijom koji dobivate uz proizvod P ed pou it m produktu je t eba si p e st a porozum t bezpe nostn m pokyn m uveden m na disku DVD s dokumentac kter je dod v n s produktem F r du bruger produktet skal du s rge for at l se og forst de sikkerhedsforskrifter der findes pa flere sprog p den dokumentations dvd der f lger med produktet Lue tuotteen mukana toimitetulla DVD tietolevyll olevat monikieliset turvaohjeet ennen t m n tuotteen k ytt Avant d utiliser le produit veillez bien lire et comprendre les instructions de s curit multilingues figurant sur le DVD de documentation fourni avec le produit Mpv xpnoworroinosete To Trpoldv BeBaiwOsite OT xete StaBdoel kal KATAVONOEL TIC OdNyiec AOMaAELAC OL oTtoiec eival d1aGEolvEc oe StaAdhopec yAWooec oto DVD
154. olid state drive from a 3 5 inch hard disk drive bay Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference To replace a 2 5 inch solid state drive do the following Chapter 6 Installing removing or replacing hardware 113 1 Use the front door key to unlock the front door and then use the front door handle J to pivot the front door to the open position Figure 69 Opening the front door of the server 2 Locate the appropriate hard disk drive bay See Server components on page 23 114 ThinkServer TS440 Hardware Maintenance Manual googogogopooppogoo0g doposocooos9s09990o35 DoooSoogs9e0s09So3o8300o3 Dooooosososossecesso 2000000000000000 Fi am L 115 3 Press the release button J to open the handle of the 3 5 inch drive bracket Figure 70 Opening the handle of the 3 5 inch drive bracket Chapter 6 Installing removing or replacing hardware 4 Pull the handle and carefully slide the bracket with the solid state drive out of the front of the chassis
155. ollowing 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 Select Devices gt ATA Drive Setup Select Configure SATA as and press Enter Select RAID Mode and press Enter Press F10 to save changes and exit the Setup Utility program ak WwW MN Chapter 5 Configuring the server 59 Creating RAID volumes This section describes how to use the Intel Rapid Storage Technology enterprise option ROM configuration utility to create RAID volumes To create RAID volumes do the following 1 i CO ANA AKRON Press Ctrl l when prompted to enter the Intel Rapid Storage Technology enterprise option ROM configuration utility during system startup Use the up and down arrow keys to select Create RAID Volume and press Enter Type a proper RAID volume name in the Name field and press Tab Use the arrow keys to select a RAID level in the RAID Level field and press Tab If appropriate use the arrow keys to select a stripe size in the Stripe Size field and press Tab Type a volume size in the Capacity field and press Tab Press Enter to initiate volume creation When prompted press Y to accept the warning message and create the volume If desired return to step 2 to create additional RAID volumes When finished select Exit and press Enter Deleting RAID volumes This section describes how to use the Intel Rapid Storage Technology enterprise option ROM configuration uti
156. ommended For example wear an electrostatic discharge ESD wrist strap if one is available Ensure that you work in an ESD safe area e Always carefully handle the parts and other components Such as PCI cards memory modules system boards and microprocessors by its edges or its frame Do not touch solder joints pins or exposed circuitry e Do not leave the device where others can handle and damage it e Before you replace a new part touch the static protective package containing the new part to an unpainted metal part of the server for at least two seconds This reduces static electricity from the package and your body e Remove the new part from the static protective package and directly install it in the server without placing it on any other surface If it is hard for you to do this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static protective package e Do not place the part on the server cover or other metal surface e Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity System reliability guidelines To help ensure proper cooling and system reliability ensure that you follow these guidelines e Each of the drive bays has a drive or a dummy tray installed or there is an electromagnetic interface EMI protective panel or EMI shield installed to protect t
157. onal Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your installed Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installation services Service availability and service names might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Chapter 8 Getting information help and service 175 176 ThinkServer TS440 Hardware Maintenance Manual Appendix A Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functiona
158. oor handle J to pivot the front door to the open position Figure 75 Opening the front door of the server 2 Locate the hard disk drive bay See Server components on page 23 Chapter 6 Installing removing or replacing hardware 119 5 goopopoppopoppopoono l Dopooooooooo90o0o5o30 Dooosocososos995900o03 ooonponon00002000000 z nmin minmin minnin n mm mimm imm Al L 3 Press the release button Ei to open the handle of the hot swap hard disk drive or the dummy tray swap hard disk drive or the dummy tray Figure 76 Opening the handle of the hot 120 ThinkServer TS440 Hardware Maintenance Manual 4 Pull the handle and carefully slide the hot swap hard disk drive or the dummy tray out of the front of the chassis Figure 77 Removing the hot swap hard disk drive or the dummy tray 5 Touch the static protective package that contains the new hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new hot swap hard disk drive out of the package Note Do not touch the circuit board on the hard disk drive Chapter 6 Installing removing or replacing hardware 121 6 Slide the new hot swap hard disk drive into the drive bay from the front until it snaps into position and then completely close the handle Figure 78 Installing t
159. op side of the chassis until the PCI card bracket assembly is released from the retention posts on the chassis Then lift the PCI card bracket assembly out of the chassis Figure 31 Removing the PCI card bracket assembly 72 ThinkServer TS440 Hardware Maintenance Manual 5 Reinstall the PCI card bracket assembly by doing the following Install the small low profile PCI card bracket into the main PCI card bracket as shown a Figure 32 Installing the small low profile PCI card bracket into the main PCI card bracket b Place the PCI card bracket assembly into the chassis so that the two retention posts J on the bottom of the chassis are inserted into the corresponding holes in the PCI card bracket assembly Ensure that the edge of the RAID card can be smoothly inserted into the slot Jin the small low profile PCI card bracket Then carefully press the PCI card bracket assembly down until it is securely installed and locked into position by the two retention posts Figure 33 Reinstalling the PCI card bracket assembly 73 Installing removing or replacing hardware Chapter 6 6 Go to Completing the parts replacement on page 163 Installing removing or replacing hardware This topic provides instructions on how to install remove or replace hardware for your server You can expand the capabilities of your server by adding new hardware devices such as memory modules PCI ca
160. opic provides instructions on how to replace the front panel board assembly Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might look slightly different from the illustrations in this topic 142 ThinkServer TS440 Hardware Maintenance Manual e The front panel board assembly is sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 66 first and carefully perform the operation To replace the front panel board assembly do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Remove the front bezel See Removing and reinstalling the front bezel on page 69 Locate the front panel See Front panel on page 16 Remove the front system fans See Replacing the front system fan 1 on page 144 oar W DY Disconnect the signal cables of the front panel board assembly from the front USB 3 0 connector the front panel connector and the thermal sensor connector on the system board See System board components on page 39 7 If necessary remove any parts or disconnect any cables that might impede your acces
161. oprocessor follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Chapter 6 Installing removing or replacing hardware 155 Replacing the system board battery Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the system board battery Your server has a special type of memory that maintains the date time and configuration information for built in features The system board battery keeps the information active when you turn off the server The system board battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the system board battery fails the date time and configuration information including passwords are lost and an error message is displayed when you turn on the server or Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into wat
162. ot swap hard disk drive Before you begin review the following hard disk drive installation rules e Follow the order of the hard disk drive bays when installing a hard disk drive See Server components on page 23 to locate the hard disk drive bays in your server e For RAID configuration the hard disk drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 57 e For hard disk drives with different capacities install the hard disk drive by following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might look slightly different from the illustrations in this topic e Use any documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this topic To install a non hot swap hard disk drive do the following Chapter 6 Installing removing or replacing hardware 95 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Use the front door key to unlock the front door and then use the front door handle J
163. oving and reinstalling the PCI card bracket assembly on page 71 10 If you are instructed to return the old Ethernet card follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 163 Installing or removing the RAID card This topic provides instructions on how to install or remove the RAID card A specific RAID card is required for server models with more than four SATA hard disk drives or models that use SAS hard disk drives You also can purchase a supported RAID card from Lenovo and install it into the server for advanced SATA SAS hardware RAID functions For more information see RAID card on page 30 and Configuring RAID on page 57 Note The RAID card is sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 66 first and carefully perform the operation 82 ThinkServer TS440 Hardware Maintenance Manual Installing the RAID card Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install the RAID card Before you begin print all the related instructions or ensure that you can view the PDF
164. ovo 2013 2014 177 Trademarks Lenovo the Lenovo logo and ThinkServer are trademarks of Lenovo in the United States other countries or both Intel Intel Core and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both Linux is a registered trademark of Linus Torvalds Microsoft and Windows are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1 024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo
165. pic provides instructions on how to start the ThinkServer EasyStartup program After you start the program and enter the main interface click User Guide for detailed information about how to use this program to help you configure the server and install an operating system To 1 start the ThinkServer EasyStartup program do the following Insert the ThinkServer EasyStartup DVD into the optical drive set the optical drive as the first startup device and start your server from the DVD in the optical drive See Selecting a startup device on page 52 Wait for the ThinkServer EasyStartup program to load Then you will be prompted for the following selections e The language in which you want to view the program e The language of the keyboard layout you will be using with the program Note The supported languages and keyboard layouts for the ThinkServer EasyStartup program are German English Spanish French Italian Dutch Turkish and Japanese Your ThinkServer EasyStartup DVD might be English only In this case the keyboard layout should be English After selecting the language and keyboard layout click OK Then you will see one or more messages about configuring storage devices Click Next until you are presented with the Lenovo License Agreement Read the Lenovo License Agreement carefully In order to continue you must agree those terms by clicking Agree Then the Date and time window opens 4 Set the current date an
166. puter for reference Note Use any documentation that comes with the TR 700 Battery and follow those instructions in addition to the instructions in this topic To install the TR 700 Battery do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 Remove the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 5 Locate the ThinkServer RAID 700 Adapter which is located in the PCI E slot 1 on the system board 6 Remove the ThinkServer RAID 700 Adapter which is a kind of RAID card See Installing or removing the RAID card on page 82 Note Carefully handle the ThinkServer RAID 700 Adapter by its edges and place it on a flat clean and static protective surface after you remove it 7 Touch the static protective package that contains the TR 700 Battery to any unpainted surface on the outside of the server Then take the TR 700 Battery out of the package 88 ThinkServer TS440 Hardware Maintenance Manual 8 Position the TR 700 Battery above the ThinkServer RAID 700 Adapter so that the board to board connector E on the bottom of the TR 700 Battery is aligned with the connector J on the Th
167. r on page 45 2 Press the F1 key as soon as you see the logo screen Then wait for several seconds and the Setup Utility program opens If you have set a password you need to type the correct password to enter the Setup Utility program For password information see Using passwords on page 51 Viewing information in the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform various tasks are displayed on the right bottom pane of each screen You also can press the F1 key for general help about the keys For most items the corresponding help message is displayed on the right top pane of the screen when the item is selected If the item has submenus you can display the submenus by pressing Enter You can view the following information about your specific server model from the Setup Utility program e The Main menu lists information about the BIOS version microprocessor type and core frequency memory size installed SATA devices and system date and time e The Advanced menu lists information about the installed microprocessor and its supported technologies Setup Utility program interface This topic provides information about the menus and items in the Setup Utility program Depending on the version of your system BIOS some
168. r all attached devices are connected correctly and securely 2 Verify that the server and all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Verify that all installed hardware and attached devices are enabled in the BIOS settings of your server For more information about accessing and changing the BIOS settings see Using the Setup Utility program on page 47 4 View the status and diagnostic LEDs to identify the system and device status and diagnose problems See Viewing the status and diagnostic LEDs on page 167 5 If the server is not working after you have added new software installed a new optional device or replaced a piece of hardware remove or reinstall the software or device to see if the problem could be solved 6 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 7 Download and use a diagnostic program to diagnose problems See Using a diagnostic program on page 167 8 Refer to Basic troubleshooting tables on page 168 and follow the instructions for the type of problem you are experiencing If the basic troubleshooting information does not help you resolve a problem continue with the next step 9 Try using a previous server configuration to see if a recent change to hardware or software settings has caused a problem Before restoring your previous configuration capture your current con
169. rd See System board components on page 39 Note If the heat sink and fan assembly cable is long loosely wrap it 12 If you are instructed to return the old heat sink and fan assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the replacement go to Completing the parts replacement on page 163 Replacing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to replace the microprocessor Chapter 6 Installing removing or replacing hardware 151 CAUTION A A The heat sink and fan assembly and the microprocessor might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Ensure that the new microprocessor is the correct type your server supports See Memory module installation rules on page 74 e Use any documentation that comes with the microprocessor option kit and follow those instructions in addition to the instructions in this topic e Your microprocessor socket
170. rd disk drive cage install the six screws to secure the backplane on the cage Figure 90 Installing the backplane for server models with 2 5 inch hard disk drive bays Note If you want to install the following backplane for server models with 2 5 inch hard disk drive bays ensure that the backplane is secured by the two tabs Then install the three screws to secure the backplane on the cage Figure 91 Installing the backplane for server models with 2 5 inch hard disk drive bays Chapter 6 Installing removing or replacing hardware 135 12 Slide the hard disk drive cage into the chassis from the front until it snaps into position Note The following illustration shows the 3 5 inch hard disk drive cage For the 2 5 inch hard disk drive cage the installation procedure is the same Y F 9 fgg us Figure 92 Installing the hard disk drive cage 13 Reinstall all the hot swap hard disk drives and dummy trays if any in the hard disk drive cage See Installing or replacing a hot swap hard disk drive on page 117 14 Refer to your note to reconnect the cables to the backplane 15 Reinstall the front system fan 1 See Replacing the front system fan 1 on page 144 16 Reinstall the front bezel See Removing and reinstalling the front bezel on page 69 17 If you are instructed to return the old hot swap hard disk drive backplane follow all packag
171. rds or other server options and maintain your server by replacing the failing hardware devices If you are handling a server option refer to the appropriate installation and or removal instructions in this topic along with the instructions that come with the option Notes 1 Use only parts provided by Lenovo 2 Depending on the model your server might look slightly different from the illustrations in this topic The EMI integrity and cooling of the server are protected by having all drive bays and PCI Express card slots covered or occupied When you install an internal drive or a PCI Express card save the EMI shield or dummy tray from the drive bay or save the PCI Express card slot bracket in case you later remove the device Attention An unoccupied drive bay or PCI Express card slot without a cover shield dummy tray filler or any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage Installing or removing a memory module This topic provides instructions on how to install or remove a memory module Note The memory modules are sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 66 first and carefully perform the operation Memory module installation rules Your server has four memory slots to provide the following features e Each slot supports 2 GB 4 GB and 8 GB DDR3 unbuffered dual inline memory module
172. replacing hardware 117 This topic provides instructions on how to install or replace a hot swap hard disk drive This topic applies only to server models that have hot swap hard disk drives installed See Features on page 7 for more information about the supported hot swap hard disk drives For a list of ThinkServer hard disk drive options go to http www lenovo com thinkserver You can install or replace a hot swap hard disk drive without turning off the server which helps you avoid significant interruption to the operation of the system The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives in your server varies depending on the server model The vacant bays are either covered by an EMl protective panel or occupied by dummy hard disk drive trays When you install a hot swap hard disk drive save the removed dummy hard disk drive tray from the drive bay in case you later remove the hot swap hard disk drive and need the dummy tray to cover the place Attention An unoccupied drive bay without any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage To maintain the EMI integrity and cooling of the server install a new hot swap hard disk drive as soon as you remove the failing one or the dummy tray Before you begin review the following hard disk drive installation
173. rive is installed in the lower bay optical drive bay 1 The upper bay is for a secondary optical drive only e The following table provides information about the recommended power connector and connector on the system board for the installed optical drive See Server components on page 23 for the locations of the optical drive bays and System board components on page 39 for the locations of the connectors on the system board Optical drive bay 1 lower An optical drive SATA 4 connector bay installed 4 pin power Optical drive bay 2 upper An optical drive connector SATA 3 connector bay installed in some models Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Chapter 6 Installing removing or replacing hardware 91 Notes e Depending on the model your server might look slightly different from the illustrations in this topic e Use any documentation that comes with the optical drive and follow those instructions in addition to the instructions in this topic To install or replace an optical drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Locate the optical drive bays See
174. rmation about all server models supported by the ThinkServer EasyStartup program and information about the device drivers for each server model including the driver versions and driver locations in the root directory of the ThinkServer EasyStartup DVD Note The most up to date device drivers for various server models are always available for download on the Lenovo Support Web site at http www lenovo com drivers Configuring RAID This topic provides information about RAID and the utility programs that are available for you to configure RAID This topic contains the following items e About RAID on page 57 e RAID for your server on page 58 e Configuring the system BIOS to enable onboard SATA RAID functionality on page 59 e Configuring the advanced SATA or SAS hardware RAID on page 61 About RAID RAID an acronym for Redundant Array of Independent Disks is a technology that provides increased storage functions and reliability through redundancy This is achieved by combining multiple hard disk drives into a logical unit where data is distributed across the drives in one of several ways called RAID levels When a group of independent physical hard disk drives are set up to use RAID technology they are in a RAID array This array distributes data across multiple hard disk drives but the array appears to the host server as one single storage unit Creating and using RAID arrays provides high performance such a
175. rranty and Support Information on the documentation DVD that comes with your server You must retain your proof of purchase to obtain warranty service For warranty service consult the worldwide Lenovo Support telephone list Telephone numbers are subject to change without notice The most up to date telephone list for Lenovo Support is always available on the Web site at http www lenovo com support phone If the telephone number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop notebook or server machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for Internati
176. rs You can order such a cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 8 Kensington style cable lock 22 ThinkServer TS440 Hardware Maintenance Manual Front door lock You can remove the key attached on the rear of the server and use it to open or lock the front door of the server The front door protects the hard disk drive cages and prevents unauthorized access to the installed hard disk drives Figure 9 Front door lock Server components This topic provides information to help you locate the components of your server For more information about major components see the related topics in Locations on page 12 To remove the server cover and gain access to the inside of the server see Removing the server cover on page 67 The chassis configuration varies by model The following illustrations show the four main chassis configurations based on the supported hard disk drives e Components of server models with four 3 5 inch hot swap hard disk drive bays on page 24 e Components of server models with eight 3 5 inch hot swap hard disk drive bays on page 25 e Components of server models with eight 2 5 inch hot swap hard disk drive bays on page 26 e Components of server models with four 3 5 inch non hot swap hard disk drive bays on page 27 Note Depending on the model your server might look sl
177. rsion on another computer for reference Notes e If you remove the TR 500 Key from the ThinkServer RAID 500 Adapter the hardware RAID 5 and RAID 50 levels will be disabled 86 ThinkServer TS440 Hardware Maintenance Manual e Use any documentation that comes with the TR 500 Key and follow those instructions in addition to the instructions in this topic To remove the TR 500 Key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 Remove the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 5 Locate the ThinkServer RAID 500 Adapter which is installed in the PCI E slot 1 on the system board See System board components on page 39 6 Remove any parts or disconnect any cables that might impede your operation 7 Remove the TR 500 Key from the ThinkServer RAID 500 Adapter If necessary you can remove the ThinkServer RAID 500 Adapter first remove the TR 500 Key from it and then reinstall the ThinkServer RAID 500 Adapter See Installing or removing the RAID card on page 82 Note Carefully handle the TR 500 Key by its edges
178. rules e Follow the order of the hard disk drive bays when installing a hard disk drive See Server components on page 23 to locate the hard disk drive bays in your server e For RAID configuration the hard disk drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 57 e For hard disk drives with different capacities install the hard disk drive by following the order of the hard disk drive bays as well as the order from the lowest capacity to the highest capacity Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes e Depending on the model your server might come with 3 5 inch hot swap hard disk drives or 2 5 inch hot swap hard disk drives The illustrations in this topic are based on server models with four 3 5 inch hot swap SATA or SAS hard disk drives For other models the replacement procedure is similar e Depending on the model your server might look slightly different from the illustrations in this topic e Use any documentation that comes with the hot swap hard disk drive and follow those instructions in addition to the instructions in this topic To install or replace a hot swap hard disk drive do the following 118 ThinkServer TS440 Hardware Maintenance Manual 1 Use the front door key to unlock the front door and then use the front d
179. rver disconnect all power cords from the server e The server might be turned off as an automatic response to a critical system failure Note For information about your specific operating system refer to the related documentation or help system for the operating system Copyright Lenovo 2013 2014 45 46 ThinkServer TS440 Hardware Maintenance Manual Chapter 5 Configuring the server This chapter provides the following information to help you configure the server e Using the Setup Utility program on page 47 e Using the ThinkServer EasyStartup program on page 54 e Configuring RAID on page 57 e Configuring the Ethernet controllers on page 62 e Updating the firmware on page 62 Using the Setup Utility program This topic provides information about using the Setup Utility program The Setup Utility program is part of the server firmware You can use the Setup Utility program to view and change the configuration settings of your server regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program This topic provides instructions on how to start the Setup Utility program To start the Setup Utility program do the following 1 Connect the server to an ac power source and press the power button on the front panel to turn on the server See Turning on the serve
180. ry module installation rules Installing a memory module Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Chapter 6 Installing removing or replacing hardware 75 Notes e To optimize system performance ensure that you consider and follow the memory module installation rules when performing the operation See Memory module installation rules on page 74 e Use any documentation that comes with the memory module and follow those instructions in addition to the instructions in this topic To install a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Lay the server on its side for easier operation Locate the memory slots on the system board See System board components on page 39 Disconnect any cables that might impede your access to the memory slots oar WO DY Open the retaining clips of the appropriate memory slot
181. s 3 Use any CD or DVD burning software to create a bootable disc with the ISO image 4 Print the TXT file and follow the instructions to use the Firmware Updater program to update your system firmware Chapter 5 Configuring the server 63 64 ThinkServer TS440 Hardware Maintenance Manual Chapter 6 Installing removing or replacing hardware This chapter provides instructions on how to install remove or replace hardware for your server This chapter contains the following items e Guidelines on page 65 e Removing the server cover on page 67 e Removing and reinstalling the front bezel on page 69 e Removing and reinstalling the PCI card bracket assembly on page 71 e Installing removing or replacing hardware on page 74 e Completing the parts replacement on page 163 For a list of ThinkServer options go to http www lenovo com thinkserver Guidelines This topic provides some guidelines that you should read and understand before using your server Precautions Before you use the server be sure to read and understand the following precautions e Before using the product be sure to read and understand the multilingual safety instructions and the Lenovo Limited Warranty LLW on the documentation DVD that comes with the product Reading and understanding the safety instructions reduces the risk of personal injury and damage to your product e When you install your new server t
182. s on page 36 Reconnect the power cable Reconnect the signal cable Replace the affected signal cable For hot swap hard disk drives if you suspect a problem with the backplane replace the affected backplane Memory module problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved If none of these actions solve the problem see Troubleshooting procedure on page 167 for the subsequent steps you should check after using the information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 173 Notes 1 If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 65 2 If an action step is preceded by Trained service technician only this action step is reserved for a trained service technician and must be performed only by a trained service technician symntom Com The amount of system memory that is displayed is less 1 Ensure that than the total capacity of the installed physical memory modules and you suspect a memory module problem Se On Modules arethe correct type supported by the server See Features on page 7 You follow the memory module installation rules See Memory module installation rules on pag
183. s UDIMMs with Error Checking and Correcting ECC technology e The minimum system memory is 2 GB only one 2 GB memory module installed in the DIMM2 slot e The maximum system memory is 32 GB one 8 GB memory module installed in each of the four memory slots For more information about the memory modules in your specific server model use the Setup Utility program See Viewing information in the Setup Utility program on page 47 For a list of supported ThinkServer memory module options go to http www lenovo com thinkserver 74 ThinkServer TS440 Hardware Maintenance Manual The following illustration shows the locations of all memory slots on the system board HH AN Doom OO Figure 34 Memory slots on the system board Fa Memory slot DIMM1 EJ Memory slot DIMM3 E Memory slot DIMM2 EJ Memory slot DIMM4 The following table explains the memory module installation rules for your server The X mark indicates the memory slots into which the memory modules should be installed in different situations Table 2 Memo
184. s at least one drive in the mirrored set is functioning With appropriate operating system support there can be increased read performance and only a minimal write performance reduction RAID 1 requires a minimum number of two hard disk drives e RAID 5 block level striping with distributed parity RAID 5 uses disk striping and parity data across all drives distributed parity to provide high data throughput especially for small random access RAID 5 distributes parity along with the data and requires all drives but one to be present to operate drive failure requires replacement but the array is not destroyed by a single drive failure Upon drive failure any subsequent read operations can be calculated from the distributed parity so that the drive failure is masked from the end user The array will have data loss in the event of a second drive failure and is vulnerable until the data that was on the failing drive is rebuilt onto a replacement drive A single drive failure in the set will result in reduced performance of the entire set until the failing drive has been replaced and rebuilt RAID 5 requires a minimum number of three hard disk drives e RAID 10 a combination of RAID 0 and RAID 1 RAID 10 consists of striped data across mirrored spans A RAID 10 drive group is a spanned drive group that creates a striped set from a series of mirrored drives RAID 10 allows a maximum of eight spans You must use an even number of drives in each RAID
185. s instruc iunile de siguran n mai multe limbi de pe DVD ul cu documenta ie care insoteste produsul F r du bruker produktet m du lese og forst den flerspr klige sikkerhetsinformasjonen p DVDen med dokumentasjon som f lger med produktet Mpexge 4em UCNONb3OBaTb TOT NPOAYKT BHAMATENbHO O3HAKOMbTECb C NHCTpPYKUMAMN NO TEXHNKE 6e3onacHOocTn Ha pa3Hbix A3biKaX KOTOpbie MOXHO Ha Tn Ha DVD gncKe c pokymeHTa ne B KOMNNIEKTE C MpoAyKTOM TERE AAS th i TRS AFC BBE T E h G DVD PASAREA Pre nego to upotrebite proizvod obavezno paljivo proitajte i prouite viejeziko uputstvo za bezbednost na dokumentacionom DVD u koji ste dobili uz proizvod Pred pouvanm produktu si pretajte viacjazyn bezpenostn pokyny na disku DVD s dokumentciou dodanom s produktom Preden za nete uporabljati izdelek je pomembno da preberete in razumete ve jezi na varnostna navodila na DVD ju z dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto aseg rese de leer y comprender las instrucciones de seguridad multiling es del DVD de documentaci n que se proporciona con el producto Var noga med att l sa s kerhetsinstruktionerna p dokumentations DVD skivan som f ljer med produkten innan du b rjar anv nda produkten 458 FAS E m ZH gt A Bl NE AE E a BT SCE DVD EY Ri S MAKE R o Bu r n kullanmadan nce r nle birlikte g nderilen belge DVD si zerindeki ok dil i eren g venlik y nerge
186. s the expedited I O performance because several drives can be accessed simultaneously RAID drive groups also improve data storage reliability and fault tolerance compared to single drive storage systems Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives The following list describes some of the most commonly used RAID levels Chapter 5 Configuring the server 57 e RAID 0 block level striping without parity or mirroring Simple stripe sets are normally referred to as RAID 0 RAID 0 uses striping to provide high data throughput especially for large files in an environment that does not require fault tolerance RAID 0 has no redundancy and it provides improved performance and additional storage without fault tolerance Any drive failure destroys the array and the likelihood of failure increases with more drives in the array RAID 0 does not implement error checking so any error is uncorrectable More drives in the array means higher bandwidth but greater risk of data loss RAID 0 requires a minimum number of two hard disk drives e RAID 1 mirroring without parity or striping RAID 1 uses mirroring so that data written to one drive is simultaneously written to another drive This is good for small databases or other applications that require small capacity but complete data redundancy RAID 1 provides fault tolerance from disk errors or failures and continues to operate as long a
187. s to the signal cables of the front panel board assembly Record the cable routing and then release the signal cables of the front panel board assembly from any cable clips or ties in the chassis 8 Remove the screw J on the chassis that secures the front panel board assembly Then carefully remove the front panel board assembly from the chassis and pull the signal cables of the front panel board assembly out of the chassis Figure 99 Removing the front panel board assembly 9 Touch the static protective package that contains the new front panel board assembly to any unpainted surface on the outside of the server Then take the new front panel board assembly out of the package 10 Record the cable connection Then disconnect the signal cables from the rear of the old front panel board assembly and connect them to the rear of the new one Chapter 6 Installing removing or replacing hardware 143 11 Route the signal cables of the new front panel board assembly through the corresponding hole in the chassis and position the new front panel board assembly on the chassis so that the screw hole in it is aligned with the corresponding screw hole J in the chassis Then install the screw to secure the front panel board assembly in place Q Figure 100 Installing the front panel board assembly 12 Connect the front panel USB
188. so a plastic shield on the front bezel When you install a secondary optical drive save the removed EMI shield from the chassis and plastic shield from the front bezel in case you later remove the drive and need the shields to cover the drive bay Attention An unoccupied drive bay without any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage To maintain the EMI integrity and cooling of the server install a new optical drive as soon as you remove the failing one or the protective shields CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure oancer Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Before you begin review the following optical drive installation rules e The server has two optical drive bays If the server has only one optical drive installed ensure that the optical d
189. splay Style This item controls the option keys display style when you select Enabled for the Option Keys Display item If you select Legacy the message Press F1 to enter Setup F12 to display Boot Menu will be displayed on the logo screen If you select Normal the message To interrupt normal startup press Enter will be displayed on the logo screen Exit menu After you finish viewing or changing settings in the Setup Utility program you can choose a desired action from the Exit menu to save changes discard changes or load default values and exit the program Press Enter to select the item on the Exit menu and then select Yes when prompted to confirm the action For information about exiting the Setup Utility program see Exiting the Setup Utility program on page 53 50 ThinkServer TS440 Hardware Maintenance Manual The Exit menu contains the following items e Save Changes and Exit Save changes and exit the Setup Utility program e Discard Changes and Exit Discard changes load previous values and then exit the Setup Utility program e Load Optimal Defaults Restore the user default values for all the items e OS Optimized Defaults Select Enabled to meet the Microsoft Windows 8 certification requirement The settings for the CSM support boot mode boot priority secure boot and security RollBack prevention will be affected Setting the system date and time This topic provides instructions on ho
190. ssor 7 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 8 Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor Note Do not touch the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor Figure 109 Do not touch the pins 154 ThinkServer TS440 Hardware Maintenance Manual 9 Note the orientation of the new microprocessor Hold the new microprocessor by its edges and align the notches J on it with the tabs Jin the microprocessor socket Then carefully lower the new microprocessor straight down into the microprocessor socket Note The small triangle J on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner J of the microprocessor socket Figure 110 Installing the microprocessor 10 Gently close the microprocessor retainer press down the small handle and then push the handle inward to lock the retainer into position and secure the new microprocessor in the socket Figure 111 Securing the microprocessor in the socket 11 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 148 12 If you are instructed to return the old micr
191. tatement Customer Replaceable Units CRUs information and information about how to contact the Lenovo Customer Support Center e Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement e User Guide This document provides detailed information to help you get familiar with your server and help you use configure and maintain your server e MegaRAID SAS Software User Guide This document provides information about Redundant Array of Independent Disks RAID and how to use the utility programs to configure monitor and maintain your server RAID and related devices This document is in English only Note Refer to this document for hardware RAID information if you have a required RAID card installed in the server See Installing or removing the RAID card on page 82 For information about the ThinkServer RAID 100 also known as the onboard SATA software RAID see Configuring the system BIOS to enable onboard SATA RAID functionality on page 59 Document for trained service personnel only The following document is intended only for trained service personnel of Lenovo Hardware Maintenance Manual This document provides information about component locations replacement procedures for major Field Replaceable Units FRUs and troubleshooting and diagnostics This document is updated frequently and the most up to date version is always available in English on the Lenovo Web site at
192. ted HBA Physical link width Negotiable link width Supported card length and height Ethernet connector RJ 45 Used to attach an Ethernet cable for a LAN The Ethernet connector has two status LEDs to help you identify the Ethernet connectivity activity and connection speed x A ww ethernet stus LED cor sus J Desorption Bron The connection speed is 1000 Mbps E Front door key Used to open or lock the front door Note Carefully save the front door key to avoid loss Server locks Locking the server cover prevents unauthorized access to the inside of your server Locking the front door prevents unauthorized access to the installed hard disk drives Note Depending on the model your server might look slightly different from the illustrations in this topic 20 ThinkServer TS440 Hardware Maintenance Manual Padlock Your server comes with a padlock loop When a padlock is installed the server cover cannot be removed Figure 7 Padlock Chapter 3 Product overview 21 Kensington style cable lock You can use a Kensington style cable lock to secure your server to a desk table or other non permanent fixture The cable lock attaches to the security lock slot at the rear of your server and is operated with a key or combination depending on the type selected The cable lock also locks the server cover This is the same type of lock used with many notebook compute
193. tement 182 U updating firmware 62 server configuration 165 the BIOS 53 updating or recovering the BIOS 53 using documentation 173 188 ThinkServer TS440 Hardware Maintenance Manual EasyUpdate Firmware Updater program 63 passwords 51 Setup Utility program 47 ThinkServer EasyStartup program 54 V viewing information Setup Utility program 47 W Web site compatible options 74 working inside the server with the power on guidelines 67 lenovo
194. ter 6 Installing removing or replacing hardware 139 This section provides instructions on how to replace the cover presence switch intrusion switch This topic applies only to server models that have the cover presence switch installed Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the cover presence switch do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Locate the cover presence switch See Server components on page 23 4 Disconnect the cable of the cover presence switch from the cover presence switch connector on the system board See System board components on page 39 5 Remove the screw that secures the cover presence switch assembly Then push the cover presence switch assembly to the front of the chassis until it is released from the chassis and then remove it out of the chassis Figure 95 Removing the cover presence switch assembly 140 ThinkServer TS440 Hardware Maintenance Manual 6 Press the two tabs on the cover presence switch toward each other and carefully push the cover presence switch upward at the same time to remove
195. that are connected to the server 4 Remove any locking device that secures the server cover such as a padlock or an integrated cable lock See Server locks on page 20 Chapter 6 Installing removing or replacing hardware 67 5 Loosen the thumbscrew that secures the server cover and then slide the server cover to the rear until it is stopped Notes a The server cover is securely installed and you need to use a tool such as a screwdriver to loosen the thumbscrew that secures the server cover The thumbscrew is an integrated part of the server cover Do not try to remove the thumbscrew from the server cover b It is recommended that you wait three to five minutes to let the server cool before removing the server cover Figure 26 Sliding the server cover to the rear 68 ThinkServer TS440 Hardware Maintenance Manual 6 Pivot the server cover outward to remove it Figure 27 Removing the server cover Attention For proper cooling and airflow install the server cover before turning on the server Operating the server for more than 30 minutes with the server cover removed might damage server components To reinstall the server cover see Reinstalling the server cover and reconnecting cables on page 163 Removing and reinstalling the front bezel Attention Do not open your server or attempt any repair before reading and understandin
196. the firmware to your server 3 Update the machine type model number and serial number of the system board Either you will be prompted to do this while upgrading the BIOS or you can locate the utility for updating the VPD within the DOS BIOS package For some servers the VPD utility is available for download at http www lenovo com drivers Note If you want to use the Firmware Updater program ensure that it is the latest version To get the latest version of the Firmware Updater program go to http www lenovo com drivers locate different versions of the program and then identify the latest version by comparing readme files If the latest version of the Firmware Updater program does not contain the latest version of the driver you need download that driver separately from the Web page and install it individually to your server Completing the parts replacement This topic provides instructions to help you complete the parts replacement and turn on your server To complete the parts replacement properly route the cables inside the server reinstall the server cover reconnect all the external cables For some devices update the firmware and run the Setup Utility program to do further setup Reinstalling the server cover and reconnecting cables Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instruc
197. the instructions in this topic To install the TR 500 key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Lay the server on its side for easier operation 4 Remove the PCI card bracket assembly See Removing and reinstalling the PCI card bracket assembly on page 71 5 Locate the ThinkServer RAID 500 Adapter which is installed in the PCI E slot 1 on the system board See System board components on page 39 6 Remove any parts or disconnect any cables that might impede your operation 7 Touch the static protective package that contains the TR 500 key to any unpainted surface on the outside of the server Then take the TR 500 key out of the package Note Carefully handle the TR 500 key by its edges Chapter 6 Installing removing or replacing hardware 85 8 Locate the TR 500 key connector on the ThinkServer RAID 500 Adapter and then carefully insert the TR 500 key into the connector If necessary you can remove the ThinkServer RAID 500 Adapter first install the TR 500 Key on it and then reinstall the ThinkServer RAID 500 Adapter See Installing or removing the RAID card on page 82 Note Ensure that the TR 500 key is securely seated on the ThinkServer RAID 500 A
198. the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the hot swap redundant power supplies See Installing or replacing a hot swap redundant power supply on page 122 Note If your server comes with one hot swap redundant power supply installed in the redundant power supply bay 1 the bay number is marked on the rear of the chassis there is a shied installed on bay 2 to protect the empty bay Remove the shield and save it for future use Remove the server cover See Removing the server cover on page 67 Lay the server on its side for easier operation Remove the front system fans See Replacing the front system fan 1 on page 144 oO oa ff Ww Record the cable routing and connection Then disconnect the power cables of the power distribution board and cage assembly from the system board and or the power conversion board 7 Release the power cables of the power distribution board and cage assembly from the cable clips and ties in the chassis Chapter 6 Installing removing or replacing hardware 127 8 Remove the four screws at the rear of the chassis and the two screws J on the metal clip at the front of the power distribution board and cage assembly Then push the power distribution board and cage assembly from the rear until it is released from the metal retaining tab E Then carefully lift the power distribution board an
199. tic shield from the front bezel in the event that you later remove the drive and need the shields to cover the drive bay e If you are replacing an RDX drive and are instructed to return the old RDX drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 163 Installing or replacing a 2 5 inch solid state drive This topic contains the following items e Installing a 2 5 inch solid state drive into a 3 5 inch hard disk drive bay on page 108 e Replacing a 2 5 inch solid state drive from a 3 5 inch hard disk drive bay on page 113 For a list of ThinkServer solid state drive options go to http www lenovo com thinkserver You can install or replace a hot swap solid state drive without turning off the server which helps you avoid significant interruption to the operation of the system The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied The number of the installed hard disk drives or solid state drives in your server varies depending on the server model The vacant bays are occupied by dummy hard disk drive trays When you install a hot swap hard disk drive or solid state drive save the removed dummy hard disk drive tray from the drive bay
200. tions in this topic To replace the system board do the following 1 af WwW N Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Lay the server on its side for easier operation Record the component locations cable connections and cable routing in the server Remove all memory modules and PCI cards including the Ethernet card and RAID card that are currently installed See Removing a memory module on page 77 Removing the Ethernet card on page 81 and Removing the RAID card on page 83 Remove the heat sink and fan assembly and place it on a clean flat and static protective surface See Replacing the heat sink and fan assembly on page 148 Remove any other parts and disconnect all cables from the system board 158 ThinkServer TS440 Hardware Maintenance Manual 8 Remove the eight screws that secure the system board following the recommended numerical sequence as shown Then carefully remove the system board out of the chassis AN i A ma Em m H E An L
201. tions on how to reinstall the server cover and reconnect cables to your server Attention For proper cooling and airflow reinstall the server cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To reinstall the server cover and reconnect cables to your server do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your server 2 Refer to your note to connect internal cables Ensure that all internal cables are routed correctly and secured by any cable clips or ties in the server Keep cables clear of the hinges and sides of the server chassis to avoid interference with reinstalling the server cover Chapter 6 Installing removing or replacing hardware 163 Figure 119 Cable routing 3 If you have removed the front bezel reinstall it See Removing and reinstalling the front bezel on page 69 4 Position the server cover on the chassis so that the rail on the bottom of the server cover engages the bottom rail on the chassis Then align the four t
202. to pivot the front door to the open position Figure 49 Opening the front door of the server 3 Remove the server cover See Removing the server cover on page 67 96 ThinkServer TS440 Hardware Maintenance Manual 4 The non hot swap hard disk drives are installed in the lower hard disk drive cage and are protected by an EMl protective panel Press the small tab F on the EMl protective panel from the bottom and then pivot the EMl protective panel upward to remove it from the chassis and gain access to the non hot swap hard disk drive bays S Ng Figure 50 Removing the EMIl protective panel 5 Remove the front system fan 1 See Replacing the front system fan 1 on page 144 6 Locate the non hot swap hard disk drive bay See Server components on page 23 7 Touch the static protective package that contains the new non hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new non hot swap hard disk drive and the signal cable out of the package Note Do not touch the circuit board on the hard disk drive Chapter 6 Installing removing or replacing hardware 97 8 Install the new non hot swap hard disk drive into a blue bracket by flexing the sides of the bracket and 11 12 98 aligning pin E pin B pin E and pin jon the bracket with the corresponding holes in the h
203. tor 3 on the system board respectively Chapter 3 Product overview 41 E System fan 1 connector Used to connect the cable of the lower front system fan front system fan 1 EJ Front panel connector Used to connect the front panel cable Front USB 3 0 connector Used to connect the front USB cable Eq Platform Controller Hub PCH This chip provides the data buffering and interface arbitration required to ensure that system interfaces operate efficiently and provides the bandwidth necessary for the system to achieve peak performance EEA SATA SGPIO connector Used to connect the SGPIO connector of the mini SAS signal cable with four SATA connectors and one SGPIO connector to enable the RAID status LEDs for hot swap hard disk drives EJ Internal USB 2 0 connector Reserved for the manufacturer 42 ThinkServer TS440 Hardware Maintenance Manual EE Clear CMOS Complementary Metal Oxide Semiconductor jumper Used to clear CMOS and turn the BIOS settings into the factory default settings Note Clearing CMOS does not erase your BIOS passwords A jumper is a short length of conductor used to set up or adjust a printed circuit board such as the system board of a computer A jumper usually is encased in a non conductive block of plastic for convenient use and to avoid any possible damage to a live circuit Jumper pins arranged in groups on the system board are called jumper blocks When two or more jumper pins are capped with a jumper
204. upply assembly and follow those instructions in addition to the instructions in this topic To replace the non hot swap power supply assembly do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 67 Lay the server on its side for easier operation Remove the front system fans See Replacing the front system fan 1 on page 144 a A WwW N Record the cable routing and connection Then disconnect the power supply assembly cables from the system board and or the power conversion board 6 Release the power supply assembly cables from the cable clips and ties in the chassis Chapter 6 Installing removing or replacing hardware 137 7 Remove the four screws at the rear of the chassis that secure the power supply assembly and then push the power supply assembly from the rear until it is released from the metal retaining tab H Then carefully lift it out of the chassis Figure 93 Removing the non hot swap power supply assembly 8 Touch the static protective package that contains the new power supply assembly to any unpainted surface on the outside of the server Then remove the new power supply assembly from the package and ensure that the new power supply assembly is the correct repla
205. urn to the Setup Utility program main interface If you are on a nested submenu press Esc repeatedly until you reach the main interface Then you can do one of the following e If you want to save the new settings and exit the Setup Utility program press F10 or select Exit gt Save Changes and Exit Otherwise your changes will not be saved e If you do not want to save the new settings select Exit gt Discard Changes and Exit e If you want to return to the default settings press F9 or select Exit gt Load Optimal Defaults For more information about the Exit menu in the Setup Utility program see Exit menu on page 50 Updating or recovering the BIOS This topic provides instructions on how to update the BIOS and how to recover from a POST and BIOS update failure System programs are the basic layer of software built into your server System programs include the POST the UEFI BIOS and the Setup Utility program The POST is a set of tests and procedures that are performed each time you turn on your server The UEFI BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the server hardware can execute You can use the Setup Utility program to view or change the configuration settings of your server See Using the Setup Utility program on page 47 Lenovo might make changes and enhancements to the BIOS When updates are released they are available for download on th
206. urning off the server Chapter 5 Configuring the server Using the Setup Utility program Starting the Setup Utility program Viewing information in the Sep Utility program ee Setup Utility program iinendei Setting the system date and time Using passwords Ly Configuring the TPM function Selecting a startup device Copyright Lenovo 2013 2014 12 14 16 17 20 23 28 30 32 36 39 45 45 45 47 47 47 47 47 51 51 52 52 Exiting the Setup Utility program Updating or recovering the BIOS Using the ThinkServer EasyStartup program Features of the ThinkServer SR program Starting the ThinkServer EasyStartup program Using the ThinkServer EasyStartup program on a Windows operating system Configuring RAID About RAID RAID for your server Configuring the system BIOS t to ge onboard SATA RAID functionality Configuring the advanced SATA or SAS hardware RAID siae i Configuring the Ethernet controllers Updating the firmware Using the Firmware Updater program Chapter 6 Installing removing or replacing hardware Guidelines Precautions ide amp Handling static sensitive devices System reliability guidelines Working inside the server with the power on Removing the server cover s Removing and reinstalling the front bezel Removing and Eg the PCI card bracket assembly Installing removing or iana harda Installing or removing a memory module Installing or removi
207. urs in the case of a complete ac power failure or a brief power outage It has built in functionality to automatically charge the battery pack and to communicate battery status information such as voltage temperature and current to your server It also provides an inexpensive alternative to using an uninterruptible power supply and a second level of fault tolerance when used with an uninterruptible power supply The temperature of the TR 700 Battery is generally 15 20 C 69 68 F higher than the ambient temperature during fast charge Therefore to complete a recharge cycle the ambient temperature should be lower than 55 C 131 F If the ambient temperature exceeds 55 C 131 F the recharge cycle will terminate prematurely thus preventing the TR 700 Battery from reaching a fully charged state A recharge cycle lasts at least six hours under normal operating conditions Attention It is recommended that you replace the TR 700 Battery annually or after 500 recharging cycles whichever comes first Installing the TR 700 Battery Attention Do not open your server or attempt any repair before reading and understanding Safety information on page iii and Guidelines on page 65 This topic provides instructions on how to install the TR 700 Battery on a ThinkServer RAID 700 Adapter if your server has one installed Before you begin print all the related instructions or ensure that you can view the PDF version on another com
208. use the other mini SAS to mini SAS signal cable Connect the mini SAS connector J on one end of the cable to the ports 7 4 on the RAID card Then connect the mini SAS connector J on the other end of the cable to the mini SAS signal cable connector 1 on the backplane for 2 5 inch hard disk drives or to the mini SAS signal cable connector on the backplane for 3 5 inch hard disk drives The backplane for 3 5 inch hard disk drives is installed on the upper hard disk drive cage e If you are using a ThinkServer RAID 500 Adapter do the following 1 Use one mini SAS to mini SAS signal cable Connect the mini SAS connector J on one end of the cable to the port 0 on the RAID card Then connect the mini SAS connector J on the other end of the cable to the mini SAS signal cable connector 0 on the backplane for 2 5 inch hard disk drives or to the mini SAS signal cable connector on the backplane for 3 5 inch hard disk drives The backplane for 3 5 inch hard disk drives is installed on the lower hard disk drive cage 2 If your server has more than four hard disk drives installed use the other mini SAS to mini SAS signal cable Connect the mini SAS connector J on one end of the cable to the port 1 on the RAID card Then connect the mini SAS connector J on the other end of the cable to the mini SAS signal cable connector 1 on the backplane for 2 5 inch hard disk drives or to the mini SAS signal cable connector on the backplane for 3 5 inch hard disk drives
209. vel selected e Supports hot spare drives e Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See Using the ThinkServer EasyStartup program on page 54 and view the user guide from the main interface of the program Some RAID management software also is provided on the ThinkServer EasyStartup DVD to help you manage RAID arrays and RAID controllers in an operating system environment After you enter the operating system insert the ThinkServer EasyStartup DVD into the optical drive The installation packages for the programs are located in the Utilities and Others folder in the root directory of the DVD The ThinkServer EasyStartup DVD is designed for different types of servers and the Utilities and Others folder might contain additional installation packages that are not required to be installed into your server For more information see Installing and Chapter 5 Configuring the server 61 using the MegaRAID Storage Manager program on page 62 and Configuring the advanced SATA or SAS hardware RAID on page 61 Installing and using the MegaRAID Storage Manager program You can install and use the MegaRAID Storage Manager program to manage the RAID array and RAID controller in an operating system environment after configuring RAID The installation package for the MegaRAID Storage Manager program is on the ThinkServer EasyStartup DVD After you enter the operating s
210. vices on page 66 first and carefully perform the operation e Depending on the model your server might look slightly different from the illustrations in this topic To replace the hot swap hard disk drive backplane do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 67 3 Remove the front bezel See Removing and reinstalling the front bezel on page 69 4 Locate the hot swap hard disk drive backplanes See Hot swap hard disk drive backplane on page 32 5 Remove the front system fan 1 See Replacing the front system fan 1 on page 144 6 Remove all the installed hot swap hard disk drives and dummy trays if any from the hard disk drive cage See Installing or replacing a hot swap hard disk drive on page 117 7 Record the cable connections on the backplane and then disconnect all the cables from the backplane 8 Lift the release latch J and slide the hard disk drive cage out of the front of the chassis Note The following illustration shows the 3 5 inch hard disk drive cage For the 2 5 inch hard disk drive cage the removal procedure is the same math iy P W Figure 86 Removing the hard disk drive cage Chapter 6 Installing r
211. virtual drive in the span The RAID 1 virtual drives must have the same stripe size RAID 10 provides high data throughput and complete data redundancy but uses a larger number of spans RAID 10 requires a minimum number of four hard disk drives and also requires an even number of drives for example six hard disk drives or eight hard disk drives e RAID 50 a combination of RAID 0 and RAID 5 RAID 50 uses distributed parity and disk striping A RAID 50 drive group is a spanned drive group in which data is striped across multiple RAID 5 drive groups RAID 50 works best with data that requires high reliability high request rates high data transfers and medium to large capacity Note Having virtual drives of different RAID levels such as RAID 0 and RAID 5 in the same drive group is not allowed For example if an existing RAID 5 virtual drive is created out of partial space in an array the next virtual drive in the array has to be RAID 5 only RAID 50 requires a minimum number of six hard disk drives For detailed information about RAID refer to Introduction to RAID in the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server RAID for your server This topic provides information about the RAID supported by your server 58 ThinkServer TS440 Hardware Maintenance Manual Note Before configuring RAID for your server ensure that you use hard disk drives that are of the same type SATA or SAS and
212. vo maintains pages on the Support Web site and provides the BIOS update utilities with instructions for download to help you update the BIOS if needed For more information see Updating or recovering the BIOS on page 53 and Updating the firmware on page 62 RAID configuration utilities Your server supports onboard SATA software RAID If a required RAID card is installed your server also supports advanced SATA SAS hardware RAID configurations For detailed information see Configuring RAID on page 57 Diagnostic programs The following diagnostic programs are available for you to diagnose server problems e ThinkServer Diagnostic Tool e ThinkServer System Profile Collection Tool For more information see Using a diagnostic program on page 167 Locations This topic provides information to help you locate your server components Machine type model and serial number label This topic helps you locate the two labels that contain the machine type model and serial number information for your server The two labels are the same One is on the front bezel and the other is on the chassis The machine type model and serial number identify your server When you contact Lenovo for help the information helps support technicians to identify your server and provide faster service 12 ThinkServer TS440 Hardware Maintenance Manual The following illustration is a sample of the machine type model and serial number l
213. w to set the system date and time in the Setup Utility program To set the system date and time in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 47 2 On the Main menu select System Time amp Date 3 Use the Tab key to switch between data elements and type the numbers from the keyboard to set the system date and time 4 Press F10 to save settings and exit the Setup Utility program Using passwords By using the Setup Utility program you can set a password to prevent unauthorized access to your server You do not have to set a password to use your server However using a password improves computing security If you decide to set a password read the following topics Setup Utility program password types The following types of passwords are available in the Setup Utility program e Administrator password Setting an administrator password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an administrator password When an administrator password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in e Power On password When a power on password is set the server cannot be used until a valid passwor
214. which comes with your server contains various documents for your server in Portable Document Format PDF To view the documentation you need to have the Adobe Reader program installed You can download the desired language version of the latest Adobe Reader program from the Adobe Web site at http www adobe com To start the documentation DVD insert the DVD into the optical drive The DVD is AutoPlay enabled and starts automatically in most Microsoft Windows environments If the DVD fails to start or if you are using a Linux operating system open the launch htm file located in the root directory of the DVD 2 ThinkServer TS440 Hardware Maintenance Manual Note Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates Some information in the documents on the documentation DVD might change without notice after the first release of the DVD You can always obtain all the most up to date documentation for your server from the Lenovo Web site at http www lenovo com UserManuals The following documents are on the documentation DVD that comes with your server e Safety Warranty and Support Information This is a multilingual document that includes all the safety statements for your product in more than 30 languages Be sure to read and understand all the safety statements before using the product This document includes the Lenovo warranty s
215. www lenovo com recycling or contact your local waste disposal facility Battery recycling information for the United States and Canada CYC Sark 4 O 82L US amp Canada Only Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the e
216. ym for Small Computer System Interface Up to eight 2 5 inch hot swap SAS hard disk drives Up to four 3 5 inch hot swap SATA or SAS hard disk drives Up to four 2 5 inch SATA solid state drives Up to four 3 5 inch non hot swap SATA hard disk drives Notes The term 2 5 inch hot swap hard disk drives or 2 5 inch hard disk drives hereinafter refers to all the supported types of 2 5 inch hard disk drives including the solid state drives For server models with more than four SATA hard disk drives or server models that use SAS hard disk drives there must be a RAID card installed See RAID card on page 30 e Optical drive Up to two 5 25 inch SATA optical drives The server has two optical drive bays The lower optical drive bay is installed with a 5 25 inch SATA optical drive 8 ThinkServer TS440 Hardware Maintenance Manual Note If the server has only one optical drive installed ensure that the optical drive is installed in the lower bay optical drive bay 1 The upper bay is for a secondary optical drive only e RDX drive Your server supports internal RDX drives that enable you to store data on RDX media An internal RDX drive is installed in the optical drive bay 2 To install or remove an internal RDX drive see Installing or replacing an internal RDX drive on page 103 Note If your server is installed with a Windows Server operating system you can use the Windows Backup pro
217. ystem insert the ThinkServer EasyStartup DVD into the optical drive The installation package for the MegaRAID Storage Manager program is located in the Utilities and Others folder in the root directory of the DVD To install and use the MegaRAID Storage Manager program refer to the following chapters in the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server Note Some information in these chapters might be intended for the advanced SATA SAS hardware RAID configurations and might not apply to the onboard SATA software configurations e MegaRAID Storage Manager Overview and Installation e MegaRAID Storage Manager Window and Menus e Monitoring System Events and Storage Devices e Maintaining and Managing Storage Configurations The MegaRAID SAS Software User Guide also is available on the Lenovo Web site at http www lenovo com UserManuals Configuring the Ethernet controllers The Ethernet controllers are integrated on the system board They provide an interface for connecting to a 10 Mbps 100 Mbps or 1000 Mbps network and provide full duplex FDX capability which enables simultaneous transmission and reception of data on the network You do not have to set any jumpers or configure the Ethernet controllers However you must install a device driver to enable the operating system to recognize the controllers The ThinkServer EasyStartup program simplifies the process of confi
218. ystem or deploy executable images from a remote server by using a network interface The operation can be done independently of local data storage devices such as hard disk drives or installed operating systems Redundant Array of Independent Disks RAID Your server supports onboard SATA software RAID If a required RAID card is installed your server also supports advanced SATA SAS hardware RAID configurations For detailed information see Configuring RAID on page 57 Status light emitting diodes LEDs and diagnostic LEDs For more information about the LEDs for your server refer to the related topics in Locations on page 12 Software programs For more information about the software programs see Software on page 11 10 ThinkServer TS440 Hardware Maintenance Manual Specifications This topic lists the physical specifications for your server Dimensions Width 195 mm 7 68 inches Height 430 mm 16 93 inches without foot stands 445 mm 17 52 inches with foot stands Depth 595 mm 23 43 inches including the front bezel Weight The product weight varies depending on different system configurations Range of product weight without package 19 kg 41 89 Ib to 28 kg 61 73 Ib Range of product package weight 2 8 kg 6 17 Ib to 3 5 kg 7 72 Ib Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 70 C 40 F to 158 F in original shipping packa

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