DELL Inspiron 5748
Contents
1. 1 Save and close all open files and exit all open applications 2 Shut down your computer Windows 8 Move your mouse pointer to the upper right or lower right corner of the screen to open the charms sidebar and then click or tap Settings Power Shut down Windows 7 Click or tap Start o Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety A WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A gt Db D A WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure2. OANA OA KRWDYD HP Remove the battery Remove the base cover Remove the memory module Follow the procedure from step 1 to step 3 in removing the hard drive Follow the procedure from step 1 to step 2 in removing the optical drive Remove the wireless card Remove the keyboard Remove the palm rest Remove the battery connector board 10 Remove the optical drive connector board Procedure 1 Close the display and turn the computer over 2 Remove the antenna cables from the routing guides on the computer base 3 Slide the antenna cables through the slot on the computer base 65 4 Turn the computer over and open the display as far as possible 5 Peel off the tape that secures the display cable to the system board assembly 6 Lift the connector latches and disconnect the display cable and I O board cable from the system board 7 Peeloff the display cable from the fan 8 Disconnect the power adapter port cable and speaker cable from the system board 1 power adapter port cable 2 display cable 3 latches 3 4 O board cable 5 speaker cable 9 Remove the screws that secure the system board assembly to the computer base 66 10 Lift the system board assembly off the computer base 1 screws 3 2 system board assembly 3 computer base 11 Remove the heatsink sink assembly 67 Replacing the System Board A Ea WARNING Before working inside your computer read the safety inform
3. 1 Use the alignment posts on the computer base to place the speakers in position 2 Route the speaker cable through the routing guides on the computer base 3 Connect the speaker cable to the system board Post requisites Replace the l O board Replace the palm rest Replace the keyboard Follow the procedure from step 3 to step 5 in replacing the hard drive Follow the procedures from step 4 to step 5 in replacing the optical drive Replace the base cover NOU BPWYN PF Replace the battery 64 Removing the System Board A Ea Ea Ea WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the system setup after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using System Setup You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites
4. Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the tabs on the optical drive bezel with the slots on the optical drive and snap the optical drive bezel into place 2 Align the screw hole on the optical drive bracket with the screw hole on the optical drive assembly 3 Replace the screw that secures the optical drive bracket to the optical drive assembly 4 Slide the optical drive assembly into the optical drive bay and align the screw hole on the optical drive bracket with the screw hole on the computer base 5 Replace the screw that secures the optical drive assembly to the computer base Post requisites Replace the battery 19 Removing the Hard Drive A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On
5. Eo 50 Procedure Narine EE 51 Replacing the Battery Connector Board 52 Procedresu cet om DD UD co te tte te v tm 52 P st red isiteS x iari torri ve oon bedeutet Cone erts 52 Removing the I O Board sese 53 Prerequisites enu pede ubt an te n A ate tats 53 Meroe c r 55 Replacing the I O Boatrd ccccccccccsessesecseceeseseeseeseceeseeeenes 55 PtOCedUle tt coe anid m eee an det m ce ie Aree 55 Post fedulsites c co ep epa a eden aea a e pU HER aa ead 55 Removing the Optical Drive Connector Board 56 Pr requisites c oo ee ap RT ERR TERRE ER Ue REN 56 Procedure tiren TE 57 Replacing the Optical Drive Connector Board 58 Procedure eontra a real al tos hoe ee dale ot 58 Post redulsites 4 a tai sous dotted oan ined lees hited niet Ait Be e 58 Removing the Coin Cell Battery 59 PREFEQUISITES atn etre e e aed eee dene 59 Procedure t ois ost eet btt m a ek CE nace allen etc 59 Replacing the Coin Cell Battery suss 61 Procedure ue ee eee tre eee eid etta 61 Postsrequlsites e o oL ute eb ta e 61 Removing the Speakers sssssssseeente 62 Prerequisit s 4 os eomm Act ours a E MEUM Mcr rua 62 Procedure cepe eroe t be rte th den te em s 62 Replacing the Speakers ssssnn 64 Proced ltesniecnepea iet tetra tr pee t ret t deed 64 POSt Tequlsites uec dern ett mt
6. optical drive connector board to the computer base 1 screw 2 optical drive connector board 2 Slide and lift the optical drive connector board away from the computer base 57 Replacing the Optical Drive Connector Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure Slide and connect the optical drive connector board to the system board Replace the screw that secures the optical drive connector board to the computer base Post requisites NOW UN HL 58 Replace the palm rest Replace the keyboard Replace the wireless card Follow the procedures from step 3 to step 5 in replacing the hard drive Replace the optical drive Replace the base cover Replace the battery Removing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compli
7. power button board cable and the touchpad cable from the system board 1 power button board cable 2 connector latches 2 3 touchpad cable 41 6 Using a plastic scribe gently lift and release the tabs on the palm rest from the slots on the computer base 1 plastic scribe 2 palm rest 7 Liftthe palm rest away from the display assembly 42 Replacing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the tabs on the palm rest with the slots on the computer base and snap the palm rest into place 2 Replace the screws that secure the palm rest to the system board 3 Slide the touchpad cable and the power button board cable into the system board connectors and press down on the connector latches to secure the cables 4 Close the display and turn the computer over 5 Replace the screws that secure the palm rest to the computer base Post requisites 1 Replace the keyboard 2 Replace the optical drive 3 Follow the procedures from step 3 to step 5 in replacing the hard drive 4 Replace the base cover 5 Replace the battery 43 Removing the Power Bu
8. the instructions on the screen 91 Getting Help and Contacting Dell Self Help Resources You can get information and help on Dell products and services using these online self help resources Self Help Information Accessing Windows Help Information about Dell products and services Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on Information about Microsoft Windows 8 Information about Microsoft Windows 7 Learn about your operating system setting up and using your computer data backup diagnostics and so on Contacting Dell Self Help Options Windows 8 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support See dell com See dell com support See dell com windows8 Click Start All Programs Dell Help Documentation See Me and My Dell at dell com support manuals To contact Dell for sales technical support or customer service issues see dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country 92 NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 93
9. Inspiron 17 5000 Series Owner s Manual Computer Model Inspiron 17 5748 Regulatory Model P26E Regulatory Type P26E001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 04 Rev AOO Contents Before Working Inside Your Computer 9 Before YOU BEGIN ione e eder tie i Rt tede rte cre TE Rag 9 Safety InstFUctIOns tiie none rel ett pne re re esate ala a 9 Recommended Tools tied CIRCO B RE EKTET 10 After Working Inside Your Computer sss 11 Removing the Battery sse 12 Procedures aed aate aiit eate i i eter t rete 12 Replacing the Battery sseeseeeenns 15 Proced r bte ot vest ee ete Ue Re e e e ts 15 Removing the Base Cover 14 Pr redulsites coetu A steed ae inh eI antes 14 Proced
10. UTION Do not apply excess pressure while folding the cables 2 Liftthe keyboard cable and gently fold the keyboard backlight cable at the fold line 35 56 1 3 keyboard cable keyboard backlight cable 2 4 keyboard fold line 3 Using the alignment line gently fold the keyboard cable 1 keyboard cable 2 alignment line 1 keyboard backlight cable 2 keyboard cable 3 keyboard Post requisites Replace the battery 57 Removing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Follow the procedure from step 1 to step 3 in removing the hard drive Remove the optical drive U A UNUNEB Remove the keyboard 38 Procedure 1 Remove the screws that secure the palm rest to the system board 1 screws 5 2 palm rest 2 Close the display and turn the computer over 59 3 Remove the screws that secure the palm rest to the computer base 1 screws 10 2 computer base 4 Turn the computer over and open the display as far as possible 40 5 Liftthe connector latches and disconnect the
11. a dean teg tens 64 Removing the System Board sss 65 Prer dulsites esce cb Oe pom m tetti et tote 65 Proced re etre Rote eet e re nmt e te eee I ode tetto 65 Replacing the System Board sss 68 Ptoced te eee dati ies I meno ote 68 Postsrequisiteszc sc e m OE a n qd ut 68 Removing the Heat Sink Assembly 70 Pi r gulsitesco m ent erede tee et ee cu chev eir csa TR ELI M SUR PUTEM RO INTR 70 Procedure cse ies deir cce e ec bene 71 Replacing the Heat Sink AssembWly 72 Procedure steel e fem bees em Pe ted ee dece eet 72 PoSt r qulsites eee testet en oen ee dede verde ee state 72 Removing the Display AssembWly ssuss 73 Prerequisites nici audience e e te edna n e Rc a EP ns 73 Proced re t iot oto teo n e p LEE me e 73 Replacing the Display Assembyly susse 76 Procedure undae de Rb tete cede e ie etie e 76 Postsrequlsites oi ne t ere im tah e edd 76 Removing the Display BezeLl sess 78 Prer quisites iss tat tee LE ar De oe dat cpu Moi paix 78 Procedures dene meme rop t ee ee dei 78 Replacing the Display BezeL eeeeee 80 Proced tres uc este eic eto bue e ace 80 POSt Tequlsites uec derer Ot E ep ee 80 Removing the Camera sss 81 PRETEQUISILES Hs s ot
12. ace it on a flat and clean surface 2 In sequential order indicated on the heat sink loosen the captive screws that secure the heat sink assembly to the system board NOTE The appearance of the heat sink and the number of screws Will vary depending on the configuration you ordered 3 Disconnect the fan cable from the system board 4 Liftthe heat sink assembly off the system board 1 fan cable 2 captive screws 3 3 system board 4 heat sink assembly 71 Replacing the Heat Sink Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Incorrect alignment of the heat sink can cause damage to the system board and processor Procedure 1 Align the screw holes on the heat sink assembly with the screw holes on the system board 2 In sequential order indicated on the heat sink tighten the captive screws that secure the heat sink assembly to the system board 3 Connect the fan cable to the system board 4 Turn the system board over Post requisites 1 Follow the procedures from step 2 to step 10 in replacing the system board Replace the optical drive connector board Rep
13. ance A CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites Remove the battery Remove the base cover Follow the procedures from step 1 to step 3 in removing the hard drive Follow the procedures from step 1 to step 2 in removing the optical drive Remove the keyboard aA un 3 0 N BE Remove the palm rest Procedure Using a plastic scribe gently pry the coin cell battery out of the battery socket on the system board 59 1 plastic scribe 2 coin cell battery 3 battery socket 60 Replacing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites Replace the palm rest Replace the keyboard Follow the procedures from step 4 to step 5 in replacing the optical drive Follow the procedures from step 3 to step 5 in replacing the hard drive Replace the battery an i UN BP Replace the base cove
14. ation that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the system setup after you replace the system board Procedure 1 Replace the heat sink assembly 2 Align the screw holes on the system board assembly with the screw holes on the computer base 3 Replace the screws that secure the system board assembly to the computer base 4 Connect the power adapter port cable and speaker cable to the system board 5 Adhere the display cable to the fan 6 Slide the display cable and O board cable into the respective connectors and press down the latches to secure the cables 7 Adhere the tape that secures the display cable to the system board 8 Slide the antenna cables through the slot on the computer base 9 Close the display and turn the computer over 10 Route the antenna cables on the computer base Post requisites 1 Replace the optical drive connector board 2 Replace the battery connector board 3 Replace the palm rest 4 Replace the keyboard 5 Replace the wireless card 6 Follow the procedure from step 4 to step 5 in replacing the optical drive 68 co 10 Fo
15. board is optional The keyboard backlight cable is present only if the laptop shipped with a backlit keyboard 32 5 Lift the keyboard along with the cables off the palm rest assembly 1 keyboard backlight cable 2 latches 2 3 keyboard cable 4 keyboard 33 Replacing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure K NOTE If you are installing a new keyboard fold the cables the same way they are folded on the old keyboard For more information see Folding the Keyboard Cables 1 Slide the keyboard cable and keyboard backlight cable into the system board connectors and press down the latches to secure the cables 2 Turn the keyboard over slide the tabs on the keyboard into the slots on the palm rest assembly and snap the keyboard into place Folding the Keyboard Cables K NOTE Keyboard backlight cable is present only on a backlit keyboard 34 K NOTE The cables on the keyboard are not folded when you receive a new keyboard 1 Place the keyboard on a flat and clean surface 2 1 keyboard cable 2 keyboard backlight cable 3 keyboard A CA
16. e cerent stu temet iret at retten 81 Proced re sit re Rott atem reete e eet de d i a aaaea 82 Replacing the Camera cccccccccccscesecsecsscseesseeeeeeseeeseeaeenees 83 Proced le eec er tut a Pace See 85 Postsrequisitesc acc ra ee eve RETO a ipn EC as 85 Removing the Display Panel 84 PREREQUISITES acre cet d tst ae RO RE TERRE UTR EUER 84 Proced re ra A tbi ep ep at eh ep i eds 85 Replacing the Display PaneL sessss 87 Procedure ies tt ette ete deben at e e ol men Ben rtt is 87 Post requisites sssssssssssssssssseeenennenn enne nennen nnne tnn nnne 87 Removing the Display Back Cover and Antenna Assembly 13 58etoodvtatie ts tn Susie onte c DO aae n pemnC ecd iud 88 Prerequisitee x s tente or ete e e e ote ot tm ed 88 Procedure cde det RECEN BRE 88 Replacing the Display Back Cover and Antenna Assembly nsi etat rsen co seti o a P a RA 90 Procedure asaan nn an DEAE Aqu ta a acs Aas LANE Asta ns 90 Postsrequisite 3 Lost iva Ad adiu eden C EU uie ts 90 Flashing the BIOS aestu nd aei Rio tena x Reve cun 91 Getting Help and Contacting DelL 92 Self Help Resources i eid bep ep qe tr desde ete i 92 Contacting Dell s t tet meta eati te eene 92 Before Working Inside Your Computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts Before You Begin
17. e display cable to the system board Adhere the tape that secures the display cable to the system board Close the display and turn the computer over Insert the antenna cables through the slot on the computer base Oo AN AH Route the antenna cables on the computer base 10 Connect the antenna cables to the wireless card Post requisites Replace the palm rest Replace the keyboard Follow the procedure from step 4 to step 5 in replacing the optical drive Follow the procedure from step 3 to step 5 in replacing the hard drive oU U0CN N H Replace the base cover 76 6 Replace the battery 77 Removing the Display Bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Remove the battery Follow the procedures from step 1 to step 3 in removing the hard drive Follow the procedures from step 1 to step 2 in removing the optical drive Remove the keyboard Remove the palm rest Remove the display assembly NAO uu i 0 Nw PF Procedure Using your fingertips carefully pry up the inside edges of the display bezel and lift the display beze
18. er For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Connect the display cable to the display panel and press down the connector latch to secure the cable Adhere the tape that secures the display cable to the display panel Gently place the display panel on the display back cover Align the screw holes on the display panel with the screw holes on the display back cover Replace the screws that secure the display panel to the display back cover Route the display cable through the routing guides on the display back cover Post requisites OANA A RWYD HP Replace the camera Replace the display bezel Replace the display assembly Replace the palm rest Replace the keyboard Follow the procedure from step 4 to step 5 in replacing the optical drive Follow the procedure from step 3 to step 5 in replacing the hard drive Replace the base cover Replace the battery 87 Removing the Display Back Cover and Antenna Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE These instruction a
19. gn the notch on the wireless card with the tab on the wireless card slot 2 Insert the wireless card at an angle into the connector W Push the securing tab out and secure the wireless card into position 4 Connect the antenna cables to the wireless card The following table provides the antenna cable color schemes for the wireless card supported by your computer Connectors on the wireless card Antenna cable color schemes Main white triangle white Auxiliary black triangle black Post requisites 1 Replace the base cover 2 Replace the battery 30 Removing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Turn the computer over and open the display as far as possible 2 Using a plastic scribe release the tabs that secure the keyboard to the palm rest assembly 51 3 Carefully turn the keyboard over and place it on the palm rest assembly 1 plastic scribe 2 keyboard palm rest assembly 4 Liftthe latches and disconnect the keyboard cable and keyboard backlight cable from the system board NOTE The backlight key
20. l off the display assembly 78 1 display bezel 2 display panel 79 Replacing the Display Bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the display bezel with the display back cover and gently snap the display bezel into place Post requisites Replace the display assembly Replace the palm rest Replace the keyboard Follow the procedure from step 4 to step 5 in replacing the optical drive Follow the procedure from step 3 to step 5 in replacing the hard drive Replace the base cover NOU BPWYN PF Replace the battery 80 Removing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Follow the procedure from step 1 to step 3 in removing the hard drive Fo
21. lace the base cover 2 Replace the battery 23 Removing the Memory Module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 24 Procedure 1 Using your fingertips spread apart the securing clips on each end of the memory module slot until the memory module pops up 1 securing clips 2 2 memory module 3 memory module slot 2 Slide the memory module away from the memory module slot 25 Replacing the Memory Module AN 26 WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hea
22. lace the battery connector board Replace the palm rest Replace the keyboard Follow the procedures from step 3 to step 5 in replacing the hard drive Follow the procedures from step 4 to step 5 in replacing the optical drive Replace the memory module Replace the wireless card Oo AN A Ui BPW IN e o Replace the base cover HP uw Replace the battery 72 Removing the Display Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Prerequisites Ea NOTE These instructions are applicable only for laptops with non touchscreen display 1 Remove the battery 2 Remove the base cover 3 Follow the procedures from step 1 to step 5 in removing the hard drive 4 Follow the procedures from step 1 to step 2 in removing the optical drive 5 Remove the keyboard 6 Remove the palm rest Procedure 1 Close the display and turn the computer over 2 Disconnect the antenna cables from the wireless card 3 Remove the antenna cables from the routing guides on the computer base 4 Slide the antenna cables through the slot on the computer base 5 Turn the computer over and open
23. lips screwdriver e Plastic scribe 10 After Working Inside Your Computer A CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 Removing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Slide the battery latches to the unlock position 1 latches 2 2 battery 3 Pry out the battery from the battery bay 4 Turn the computer over and open the display as far as possible 5 Press and hold the power button for 5 seconds to ground the system board 12 Replacing the Battery A WARNING Before working inside your computer read the safety information that shipped with your co
24. llow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw hole on the power button board with the screw hole on the palm rest 2 Replace the screw that secures the power button board to the palm rest 3 Adhere the power button board cable to the palm rest assembly 4 Slide the power button board cable through the slot on the palm rest assembly 5 Turn the palm rest assembly over Post requisites 1 Replace the palm rest 2 Replace the keyboard 3 Follow the procedure from step 3 to step 5 in replacing the hard drive 4 Replace the base cover 5 Replace the battery 46 Removing the Touchpad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Follow the procedures from step 1 to step 3 in removing the hard drive Follow the procedures from step 1 to step 2 in removing the optical drive Remove the keyboard Aun i UN H Remove the palm rest 47 Procedure 1 Liftthe connector latch and di
25. llow the procedure from step 1 to step 2 in removing the optical drive Remove the keyboard Remove the palm rest Remove the display assembly Remove the display bezel ANA UO BRWYDN BE 81 Procedure 1 Carefully lift and peel off the camera from the display back cover 2 Disconnect the camera cable from the camera 1 camera cable 2 camera display back cover 82 Replacing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera 2 Usethe alignment post on the display back cover to place the camera in 3 position Adhere the camera to the display back cover Post requisites ANA UM BRWYD PB Replace the display bezel Replace the display assembly Replace the palm rest Replace the keyboard Follow the procedure from step 4 to step 5 in replacing the optical drive Follow the procedure from step 3 to step 5 in replacing the hard drive Replace the base cover Replace the battery 83 Removing the Display Panel A WARNING Before working inside your computer read the safety information that shipped with your co
26. llow the procedure from step 3 to step 5 in replacing the hard drive Replace the memory module Replace the base cover Replace the battery 69 Removing the Heat Sink Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION To ensure maximum cooling for the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites OANA A 50 N N HP Pe e o 70 Remove the battery Remove the base cover Remove the wireless card Remove the memory module Follow the procedure from step 1 to step 2 in removing the optical drive Follow the procedure from step 1 to step 3 in removing the hard drive Remove the keyboard Remove the palm rest Remove the battery connector board Remove the optical drive connector board Follow the procedure from step 1 to step 10 in removing the system board Procedure 1 Turn the system board assembly over and pl
27. m step 4 to step 5 in replacing the optical drive Follow the procedures from step 3 to step 5 in replacing the hard drive Replace the base cover Replace the battery Removing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Follow the procedures from step 1 to step 5 in removing the hard drive 4 Follow the procedures from step 1 to step 2 in removing the optical drive 5 Remove the keyboard 6 Remove the palm rest Procedure 1 Remove the screw that secures the I O board to the computer base 2 Carefully lift the I O board and turn it over 3 Liftthe connector latch and using the pull tab disconnect the I O board cable from the I O board 53 4 Liftthe I O board away from the computer base 1 I O board 2 O board cable 3 connector latch 4 screw 54 Replacing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructi
28. mputer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Follow the procedures from step 1 to step 3 in removing the hard drive Follow the procedures from step 1 to step 2 in removing the optical drive Remove the keyboard An RWYDY EB Remove the palm rest 50 Procedure 1 Remove the screws that secure the battery connector board to the computer base 1 screws 2 2 connector latch battery connector board 4 computer base 2 Carefully lift the battery connector board to disconnect it from the system board 51 Replacing the Battery Connector Board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure Align the screw holes on the battery connector board with the screw holes on the computer base Press the battery connector board down into position Replace the screws that secure the battery connector board to the computer base Post requisites aA un 3 0 N BE 52 Replace the palm rest Replace the keyboard Follow the procedures fro
29. mputer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Follow the instructions from step 1 to step 3 in removing the hard drive Follow the instructions from step 1 to step 2 in removing the optical drive Remove the keyboard Remove the palm rest Remove the display assembly Remove the display bezel OANA UA RWYD HP Remove the camera 84 Procedure 1 Note the cable routing and remove the display cable from the routing guides on the display back cover 2 Remove the screws that secure the display panel to the display back cover 1 display back cover 2 display panel 3 screws 8 3 Gently lift the display panel and turn it over 4 Peel off the tape that secures the display cable to the display panel 85 5 Lift the connector latch and disconnect the display cable from the display panel 1 connector latch 2 tape 3 display cable 86 Replacing the Display Panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Comput
30. mputer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the tabs on the battery with the slots on the battery bay 2 Snapthe battery into place 15 Removing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery 14 Procedure 1 2 Remove the screws that secure the base cover to the computer base 1 computer base 2 base cover 3 screws 2 Using your fingertips pry the base cover and lift it off the computer base 15 Replacing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulator
31. ons in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 3 Slide the I O board cable into the connector on the I O board and press down the latch to secure it Turn the I O board over and align the screw holes on the I O board with the screw holes on the computer base Replace the screw that secures the I O board to the computer base Post requisites an BRWYDY Replace the palm rest Replace the keyboard Follow the procedures from step 4 to step 5 in replacing the optical drive Follow the procedures from step 3 to step 5 in replacing the hard drive Replace the base cover Replace the battery 55 Removing the Optical Drive Connector Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Follow the procedure from step 1 to step 3 in removing hard drive Remove the optical drive Remove the wireless card Remove the keyboard NOU PWN PF Remove the palm rest 56 Procedure 1 Remove the screw that secures the
32. r 61 Removing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Follow the procedures from step 1 to step 3 in removing the hard drive Follow the procedures from step 1 to step 2 in removing the optical drive Remove the keyboard Remove the palm rest Remove the I O board NAO uu i 0 Nw PF Procedure 1 Disconnect the speaker cable from the system board 2 Note the speaker cable routing and remove the cable from the routing guides on the computer base 62 3 Lift the speakers along with the speaker cable off the computer base 1 speaker cable 2 system board speakers 2 4 computer base 65 Replacing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure
33. r the click remove the memory module and reinstall it tab 2 notch 3 memory module 4 securing clips 2 5 memory module slot Post requisites 1 Replace the base cover 2 Replace the battery 27 Removing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover Procedure 1 Disconnect the antenna cables from the wireless card 2 Push the securing tab to release the wireless card 28 3 Slide the wireless card out of the wireless card slot 1 antenna cables 2 2 securing tab 5 wireless card 29 Replacing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION To avoid damage to the wireless card do not place any cables under it 1 Ali
34. re applicable only to laptops with a non touchscreen display Remove the battery Remove the base cover Follow the procedure from step 1 to step 3 in removing the hard drive Follow the procedure from step 1 to step 2 in removing the optical drive Remove the keyboard Remove the palm rest Remove the display assembly Remove the display bezel OANA A RWYD HP Remove the camera 10 Follow the procedure from step 1 to 3 in removing the display panel Procedure 1 On the display back cover and antenna assembly peel off the tape that secures the antenna cables to the display back cover 2 Remove the antenna cables from the routing guides on the display back cover 88 3 Lift the antenna cables away from the display back cover 1 tape 2 antenna cables 3 display back cover and antenna assembly 89 Replacing the Display Back Cover and Antenna Assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure Route the antenna cables through the routing guides on the display back cover Adhere the tape that secures the antenna cables to the display back cover Post
35. requisite Oo AN AU BPWDYD BE 10 90 Follow the procedure from step 3 to 6 in replacing the display panel Replace the camera Replace the display bezel Replace the display assembly Replace the palm rest Replace the keyboard Follow the procedure from step 1 to step 2 in replacing the optical drive Follow the procedure from step 1 to step 3 in replacing the hard drive Replace the base cover Replace the battery Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 10 11 Turn on the computer Go to dell com support If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computers Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Get Drivers and Downloads Click View All Drivers In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow
36. res scatter ua utt atta ur i ttv tet aad 15 Replacing the Base Cover ssseeee 16 Procedure e Reborn in eedem te t o oe E 16 Post requisites n e Lo ue o e eene dee 16 Removing the Optical Drive seesssssesse 17 Prerequisites arrani ds ee TR ets TRUE a aes 17 Procedures s usce LL eM e ee c iir te LCD DH a a M AE CM 17 Replacing the Optical Drive 19 Proc dure esaet o ei den edo e ee eee EO edem 19 POst r qulsit s ach eoa da a HE bd ee Een dba 19 Removing the Hard Drive esses 20 Pr r duisitesr cs d es Ceo ubt etm en dut tete oe 20 Proced re set re Reit eet ret et e od e te teet 20 Replacing the Hard Drive sesssssss 23 Proced te d oe Sale Geass She ee emt eed 23 Post requisitesc e ERE eh even eile leven DR ARAS 23 Removing the Memory Module sssssss 24 Pi r amp dqulsitesc o eon deos E E A T E E EEST 24 Procedure sa Ra meet e e teen OR 25 Replacing the Memory Module 26 Procedure anten tee tete te te ee e ten Breed ed ede reete 27 POSEST QUISILGS 5s eee rettet Ue teen ee dedere eee soa 27 Removing the Wireless Card 28 Preredquisites sien duet a dien code Ee en e ps 28 Proced ra t usted utt ote bete m TRIS TEUN TUO etico fett is 28 Replacing the Wireless Card sessss 30 Proced re e sarah Te bee en eet 50 Post
37. sconnect the touchpad cable from the touchpad 2 Remove the screws that secure the touchpad to the palm rest 1 screws 2 2 touchpad 3 palm rest 3 Liftthe touchpad away from the palm rest 48 Replacing the Touchpad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the touchpad with the screw holes on the palm rest Replace the screws that secure the touchpad to the palm rest Slide the touchpad cable into the connector on the touchpad and press down the latch to secure it Post requisites au 3 0 N BF Replace the palm rest Replace the keyboard Follow the procedures from step 4 to step 5 in replacing the optical drive Follow the procedures from step 3 to step 5 in replacing the hard drive Replace the base cover Replace the battery 49 Removing the Battery Connector Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Co
38. srequlisites anf tite hk ered A eat eim uta s t 30 Removing the Keyboard sse 51 Prerequisites ice eiie iae oss eere tente ese DUDAS LAN M DAE 51 Procedure iriri EE 51 Replacing the Keyboard 54 MIferee W pese ER M 34 Folding the Keyboard Cables emere 54 Post fed lsites s rere p RR ERG DE UE MUNERE RI Rs E 37 Removing the Palm Rest 38 Prer dulsitess cu sen ose mutter tut vetita 58 Proced re tre etit aerem rentem te e t eet ded e tend 59 Replacing the Palm Rest sese 43 PtOCedUle t te edem ede rii ua Mas ate Grai are 43 Post fedqulsitesi uo rp paa gated alana M PER ER prd ad 43 Removing the Power Button Board 44 PREVEQUISILES Ss a serm E E remit doeet Ree Tue Seon ede REX ats DNE ros 44 Procedure e eee bee had eie gie 44 Replacing the Power Button Board 46 Procedure i ttgrtetbos bentes tren e m Heo e dee e tenias 46 Postzredulsites 4 4 1 hes sss fomes CUM E E DU Lo 46 Removing the Touchpad esses 47 PreredqulsiteSs abe sinew ioter vider oe c Utente inn o cedimus 47 Procedure t iid c be e ccm E aet e n ee den 48 Replacing the Touchpad sse 49 Procedure detenti m ed deett es 49 Postsredulsites eden pta ba ns E EE 49 Removing the Battery Connector Board 50 Prerequisites us m e t els m rte HM UL p UP E
39. state Prerequisites 1 Remove the battery 2 Remove the base cover Procedure 1 Remove the screw that secures the hard drive assembly to the computer base 2 Using the pull tab slide the hard drive assembly to disconnect it from the 20 system board Lift the hard drive assembly off the computer base hard drive assembly Remove the screws that secure the hard drive bracket to the hard drive 21 5 Using the pull tab lift the hard drive bracket off the hard drive 1 screws 2 2 pull tab 3 hard drive bracket 4 hard drive 22 Replacing the Hard Drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure 1 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Place the hard drive assembly in the hard drive bay 4 Slide and connect the hard drive assembly to the system board 5 Replace the screw that secures the hard drive assembly to the computer base Post requisites 1 Rep
40. that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly oriented and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools e Phi
41. the display as far as possible 6 Peeloffthe tape that secures the display cable to the system board 73 7 Lift the connector latch and disconnect the display cable from the system board 1 display cable 2 tape 3 connector latch 8 Peel off the display cable from the fan 9 Remove the screws that secure the display assembly to the computer base 10 Note the antenna cable routing and remove the cable from the routing guides on the computer base 74 11 Lift the display assembly off the computer base 1 display assembly 2 screws 3 3 computer base 75 Replacing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure K NOTE These instructions are applicable only for laptops with a non touchscreen display 1 Place the display assembly on the computer base and align the screw holes on the display assembly with the screw holes on the computer base 2 Replace the screws that secure the display assembly to the computer base 3 Route the antenna cables through the routing guides on the computer base Adhere the display cable to the fan Connect th
42. tton Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base cover Follow the procedure from step 1 to step 3 in removing the hard drive Follow the procedure from step 1 to step 2 in removing the optical drive Remove the keyboard Aun RWYDY EB Remove the palm rest Procedure 1 Peel off the power button board cable from the palm rest Turn the palm rest assembly over and place it on a clean and flat surface 3 Remove the power button board cable through the slot on the palm rest assembly 4 Remove the screw that secures the power button board to the palm rest 5 Note the power button board cable routing and peel it off the palm rest 44 6 Lift the power button board at an angle and remove it from the palm rest 1 power button board 2 screw power button board cable 4 palmrest 45 Replacing the Power Button Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer fo
43. y_compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Replace the screws that secure the base cover to the computer base Post requisites Replace the battery 16 Removing the Optical Drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 2 3 4 Remove the screw that secures the optical drive assembly to the computer base Using your fingertips slide the optical drive assembly out of the optical drive bay 1 screw 2 computer base optical drive assembly Remove the screw that secures the optical drive bracket to the optical drive assembly Remove the optical drive bracket from the optical drive assembly 17 5 Carefully pull the optical drive bezel and remove it from the optical drive 1 screw 2 optical drive bracket 3 optical drive 4 optical drive bezel 18 Replacing the Optical Drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in
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